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Team manager jobs in South Carolina - 943 jobs

  • Operations Manager

    Alpha Space Control Company

    Team manager job in Columbia, SC

    Operations Manager - Pavement Marking Operations The Operations Manager is responsible for driving the overall success of our pavement marking branch by overseeing daily operations, developing strong customer relationships, and leading a team of skilled road striping professionals. This role requires a solid background in construction estimating and project management, combined with a strategic, entrepreneurial mindset. Through exceptional leadership and an unwavering commitment to quality, the Operations Manager will grow the branch's market presence and establish it as the preferred provider of high-quality pavement marking services in the region. Key Responsibilities Customer Relationship Management · Build and maintain long-term relationships with paving companies, contractors, municipalities, and other key clients. · Serve as the primary representative of the branch, reinforcing a reputation for reliability, professionalism, and quality service. Business Development · Identify and pursue new business opportunities within the region to expand the customer base. · Leverage industry knowledge, market trends, and professional networks to secure projects where pavement marking services are needed. Team Leadership · Recruit, train, and lead a team of ethical, skilled, and motivated pavement marking professionals. · Foster a collaborative, safe, and productive work environment with clear expectations and accountability. · Oversee crew scheduling and ensure teams are fully prepared to meet project deadlines while minimizing operational risk. Project Management & Estimating · Accurately evaluate job requirements and prepare competitive, profitable estimates and bids. · Monitor project schedules, labor, and material usage to ensure profitability, quality, and timely completion. Safety & Compliance · Champion safety initiatives and ensure compliance with OSHA, DOT, and company safety standards. · Conduct regular safety meetings, audits, and inspections to maintain a safe working environment. Required Qualifications · 5+ years of experience in construction or the pavement marking industry · At least 3 years of experience in estimating, project management, or a leadership role · Proven ability to build and maintain strong customer relationships based on trust and service quality · Strong estimating and cost-control skills in construction or pavement marking projects · Demonstrated experience leading and motivating high-performing teams · Knowledge of OSHA regulations, DOT requirements, and construction safety best practices · Excellent communication, problem-solving, and negotiation skills Preferred Qualifications · Bachelor's degree in Construction Management, Business, or a related field (or equivalent experience) · Prior experience in pavement marking or road construction · Familiarity with estimating software and project scheduling tools Benefits · Health Insurance · Dental Insurance · Vision Insurance · 401(k) Retirement Plan
    $46k-78k yearly est. 3d ago
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  • Operations Manager

    Red Lab Logistics Inc.

    Team manager job in Charleston, SC

    Operations Specialist Red Lab Logistics is on the hunt for a sharp, energetic Operations Specialist who's equal parts strategist and relationship-builder. This isn't just about tracking trucks-it's about driving results, growing accounts, and being the connective force between carriers, customers, and our internal team. You'll thrive here if you're quick on your feet, laser-focused on details, and passionate about turning logistics into a seamless, profitable experience for everyone involved. Your Role: What You'll Own Be the daily point of contact for shippers and carriers-ensuring every shipment runs smoothly Book, schedule, and monitor freight across a variety of lanes and accounts Handle real-time updates, resolve issues, and communicate clearly to keep everyone informed Maintain organized shipment data from tender to invoice-accuracy matters Who You Are You've got experience in logistics, brokerage, supply chain, or a sales-heavy role You're organized, adaptable, and thrive under pressure You know how to prioritize when every minute counts You're confident with spreadsheets, TMS platforms, and jumping between tasks You communicate like a pro-written, spoken, and everything in between You enjoy solving problems and closing deals just as much as checking off a to-do list Nice to Have (But Not Required): 3PL or sales experience A track record of managing a customer customer base Comfortable reading the market and negotiating with carrier reps Why Red Lab? We're not your average logistics company. At Red Lab, you'll find: Competitive base salary Bonus Potential Medical, Dental, and Vision coverage 401k Career growth in a fast-scaling business A team that's collaborative, driven, and genuinely fun to work with Regular company events and a startup-minded culture without corporate red tap Who We Are Red Lab Logistics is a modern 3PL built to streamline freight from quote to delivery. We're not chasing updates-we've built the systems to eliminate chaos and improve transparency for shippers and carriers alike. We empower our team to take ownership, move fast, and break out of the traditional mold. No gatekeeping, no saturated territories-just a wide-open map and the tools to go after it. Ready to make an impact in freight and grow with a company that gets it? Apply now and let's talk. Red Lab Logistics is proud to be an Equal Opportunity Employer. We believe in a diverse and inclusive workplace where everyone can thrive.
    $45k-76k yearly est. 4d ago
  • Office Manager

    Robert Half 4.5company rating

    Team manager job in Spartanburg, SC

    We're support a growing organization that is looking for an Office Manager. This role is responsible for coordinating people, processes, and logistics so teams can stay focused on their work. They should be comfortable answering inbound phone calls, distributing mail to employees and handling outgoing mail. They should also possess a friendly demeanor so they can effectively interact with office visitors and interview candidates. The Office Manager keeps the office running smoothly day to day. This role is responsible for coordinating people, processes, and logistics so teams can stay focused on their work. A strong Office Manager brings structure, stays ahead of needs, and handles the details that keep operations on track. Responsibilities Oversee daily office operations and administrative workflows Coordinate schedules, meetings, and office logistics Manage office supplies, vendors, and basic facilities needs Support onboarding, internal communication, and general employee needs Assist with basic financial or operational tasks such as invoices, expenses, or tracking Maintain organized records and handle confidential information appropriately Qualifications Experience in an Office Manager or senior administrative role Strong organizational and communication skills Ability to manage multiple priorities with minimal supervision Comfortable supporting multiple teams and functions Proficient with common office software and tools
    $29k-40k yearly est. 1d ago
  • Operations Manager

    Tybee Island Watersports

    Team manager job in Hilton Head Island, SC

    Operations Manager - Tybee Island Watersports Tybee Island Watersports is seeking a dynamic and experienced Operations Manager to oversee various aspects of our operations, including Point of Sale (POS), Reservations, Retail, Dock Operations and Tiki Captain. This role will be integral in ensuring the smooth and efficient functioning of our operations, particularly in areas such as jet ski rentals, boat rentals, and boat tours. The ideal candidate will possess strong leadership skills, exceptional organizational abilities, and a passion for delivering outstanding customer experiences in a waterfront environment. Key Responsibilities: Oversee the daily operations of Point of Sale (POS) systems, staff scheduling, ensuring accuracy, efficiency, and compliance with company policies and procedures. Manage reservations systems, including booking procedures, customer inquiries, and scheduling to optimize capacity and enhance customer satisfaction. Supervise retail operations, including inventory management, merchandising, and sales strategies to maximize revenue and customer engagement. Direct dock operations, overseeing the rental process for jet skis, boats, and coordinating boat tours, ensuring safety protocols are adhered to at all times. Develop and implement operational policies and procedures to streamline workflows, enhance efficiency, and maintain high standards of service. Train and mentor staff members in all operational areas, fostering a culture of teamwork, professionalism, and excellence in customer service. Collaborate with other department heads and management to identify opportunities for business growth, process improvements, and customer experience enhancements. Monitor and analyze operational performance metrics, generating reports and insights to inform decision-making and drive continuous improvement initiatives. Qualifications: Bachelor's degree in Business Administration, Hospitality Management, or related field preferred. Preferred 2-3 years experience in watersports or excursion cruise operations. USCG Captains License is preferred, but not required. Proven experience in operations management, preferably within the leisure, tourism, or marine industry. Strong leadership skills with the ability to motivate and inspire a diverse team. Excellent communication and interpersonal abilities, with a customer-focused mindset. Proficiency in POS systems, reservations software, and Microsoft Office Suite. Ability to work flexible hours, including weekends and holidays, as required by the seasonal nature of the business. Boating experience and knowledge of marine safety regulations preferred. Join us at Tybee Island Watersports and be part of a dynamic team dedicated to providing unforgettable experiences on the beautiful waters of Tybee Island. Apply now to embark on an exciting career journey with us! Benefits & Compensation: Compensation and benefits depend upon the candidate's experience ranging between $55k - $70k Compensation will be a mix of salary and incentive pay. This is a full-time position with flexible time off during the off season. This is not an official offer letter, and compensation will be discussed as an official offer is made.
    $55k-70k yearly 4d ago
  • Clinical Team Manager (RN) - Columbia SC

    Via Health Partners

    Team manager job in Columbia, SC

    VIA Health Partners is an industry leader and top-10 nationally ranked provider of end-of-life care. More importantly we are proud to be a community based, not for profit hospice & palliative care provider. We have deep community roots, with decades of experience serving ALL patients' and families' needs regardless of their ability to pay or their medical complexity. We are a people first organization whose funds go to serve our mission. Due to our significant growth, we are looking for amazing new staff who share these same values. Apply now and be a part of our success story. We provide excellent benefits including: Medical, Vision, and Dental plans through BCBS 28 days of Paid Time Off Excellent mileage reimbursement rate 403b Retirement plan with matching Focused programs honoring Veteran patients Assistance with achieving Certified Hospice & Palliative Nurse (CHPN) Best Orientation and Onboarding program you've experienced Seasoned Hospice leaders guiding your career growth Essential Functions Responsible for oversight and direction for an interdisciplinary hospice team. Ensures that clinical care is effective and meets the needs of patients and families. Provides supervision and evaluation including timely performance appraisals of team members. Formulates and implements corrective actions because of evaluations or when performance issues are observed. Assists Human Resources with the termination of employees in accordance with performance standards, staff policies, and job descriptions. Assists with hiring, orientation and mentoring of new employees. Ensures development and revisions of the plan of care through IDG meetings and other formal and informal planning activities. Ensures that the service is provided within the structure, policy and regulatory environment required by VIA. Ensures that discharge decisions are based on meaningful assessment information and follow appropriate procedure. Ensures that documentation meets all standards as designated by VIA. Provides problem solving and palliative care and symptom management consultation to team members and peers. Complies with all expectations of quality improvement activities to continuously monitor, evaluate and improve team performance. Ensures that all clinical staff functions in accordance with established procedures and legal requirements. Collaboratively works with team within EMR to ensure recertification process is completed per organizational polices and regulatory requirements. Provides back-office support within EMR per organizational expectations. Assumes responsibility for effective administration of Clinical Team functions Actively reviews available reports and statistical data to effectively and efficiently manage the team. Ensures that all patient care meets professional, organizational, regulatory, licensure, and accreditation standards through on-going monitoring and improvement activities. Assumes responsibility for professional development and staying abreast of current trends in the healthcare field. Ensures the timely incorporation of new information, policies and/or procedures into practice. Ensures accuracy of and approves time sheets/payroll summary forms and paid time off requests for direct reports. Provides ongoing monitoring for compliance with internal initiatives. Recommends modifications of existing or development of new policies and procedures based on practice patterns and needs. Ensures continuity of patient care during times of regularly assigned staff absences. Maintains professional relationships with other providers, patients and families, and vendors Maintains existing partnerships between hospice and long-term care and physician practices. Responds to customer concerns and facilitates prompt resolution of issues. Makes appropriate changes in practice based on concerns. Utilizes feedback from long term care and physician practices to provide exceptional customer service. Ensures that problems and questions are effectively addressed, researched, and resolved. Receives and responds to text messages/e-mails/voice mails as necessary. Presents and maintains a highly professional image. Assumes responsibility for establishing and maintaining effective working relationships with leadership and staff in other departments. Attends meetings and participates actively in internal organizational activities. Reports and acts on potential issues for improvement, participates in work groups, and participates in quality assurance audits as needed. Keeps other leadership and supervisors well informed of area activities and of any significant problems. Cross trains with other Team Managers to ensure continuity of leadership as needed. May perform other duties as required. (LDHH Staff) Cleans patient rooms as required per patient room cleaning procedure. Ensures all areas of facility are clean and appropriately stocked with supplies. Keeps the family room clean throughout the day. Ensures proper chemicals are used for cleaning different surfaces. Ensures protective equipment is used when working with chemicals, i.e., gloves, glasses. Qualifications Minimum Qualifications Bachelor's Degree in related field required; Master's Degree preferred. Or the equivalent combination of education, technical certifications, training, and work experience. Minimum 2 years' related experience required with increasing management responsibilities. Related experience includes home health/hospice, oncology, and medical surgical. Proficiency in Microsoft Office is required.
    $45k-90k yearly est. 6d ago
  • Pediatric Meducare Transport Team Manager

    MUSC (Med. Univ of South Carolina

    Team manager job in Charleston, SC

    The Pediatric Meducare Transport Team Manager provides strategic and clinical leadership for MUSC Health's pediatric transport service, a vital part of the Prehospital Medicine Division within the Department of Emergency Medicine. This role oversees critical care and inter-facility transport operations, including air (helicopter) and ground transport of pediatric patients, ensuring safe, timely, and high-quality care during one of the most crucial points in the care continuum. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC000516 CHS - Meducare Flight Activities Fund (SJCH) Pay Rate Type Salary Pay Grade Health-33 Scheduled Weekly Hours 40 Work Shift In this leadership role, you will manage a multidisciplinary team of clinical transport professionals responsible for the safe transfer of pediatric patients across MUSC facilities and external healthcare systems. The position demands a skilled, compassionate leader with clinical insight and operational acumen to guide a high-performing team in high-stakes environments. Key Responsibilities: * Lead and manage the Pediatric Meducare Transport Team, including clinical and operational staff * Ensure the safe transport of pediatric patients, including those requiring critical care * Oversee air and ground transport operations, including helicopter ambulance services * Maintain regulatory compliance, licensure, and credentialing standards * Coordinate with Emergency Medicine leadership and Prehospital Medicine stakeholders * Develop and implement process improvement, training, and clinical education programs * Manage budgets, staff scheduling, and performance evaluation * Respond to service needs, escalations, and patient care concerns during transport Additional Job Description Minimum Requirements * Education: Graduate of an accredited school of nursing * Licensure: Active Registered Nurse license (South Carolina or compact state) * Experience: * Minimum 5 years of nursing experience * At least 2 years in a supervisory or leadership role * Pediatric or transport experience strongly preferred * Certifications: * Current Basic Life Support (BLS) certification (AHA or Red Cross) * Additional pediatric transport or critical care certifications (e.g., PALS, NRP) preferred Why Join Us? As South Carolina's only academic health system, MUSC Health is recognized for advancing patient care, education, and innovation. By joining the Pediatric Meducare Transport Team, you become part of a life-saving mission that bridges emergency medicine, transport excellence, and pediatric specialty care. At MUSC, you'll find: * A purpose-driven role serving South Carolina's most vulnerable patients * Opportunities to lead in a cutting-edge transport and emergency care setting * Collaboration with highly skilled clinicians and emergency professionals * A strong culture of teamwork, clinical excellence, and professional growth If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
    $45k-90k yearly est. 60d+ ago
  • Thrift Support Manager

    Miracle Hill Ministries 3.2company rating

    Team manager job in Greenville, SC

    Job Description Miracle Hill Ministries is South Carolina's largest and most comprehensive provider of homeless services. At our core, we exist to serve people experiencing homelessness-physically, emotionally, and spiritually. We share the Good News of Jesus with them as they move toward independence, stability, and healthy relationships. Summary / Purpose of Position: Reporting to the Director of Store Support, this position's primary responsibility is to support store teams with the resources needed to operate in a productive and positive manner. As a lead member of the Thrift Care Team, the manager, as directed by the Director of Store Support, will cover staff vacancies, train new team members, and work to boost productivity and efficiency when a store is in need. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Provide store coverage in the absence of leadership to include: Clothing Room Supervisors, Processing Managers, Merchandising Managers, and Store Managers. As needed, supervise members of the Thrift Care Team onsite. Help develop and initiate Best Practices to support store teams. Provide support where needed within the Thrift division. Onboarding support for store managers. Recommend that the store appearance and merchandising layout is attractive, customer friendly, and free from any hazardous conditions or materials. Recommend merchandise and store supply orders, as needed, from the warehouse. Relay all inquiries, requests, or concerns providing information to Supervisors/Managers appropriately through the chain of support. Support Store Managers in training teams to process all incoming merchandise, including new goods, efficiently. Other duties as assigned by the supervisor. Qualifications/Education/Certification: Education or equivalent experience: BA in related field preferred but not required Years of experience: Three years in retail, including at least one year in a supervisory role Specialized training required: None License/Certification: None Religious: As an evangelical Christian ministry, Miracle Hill values its rights under federal law to hire individuals who share the Christian faith and the ministry's doctrinal beliefs. To be considered for employment, ALL APPLICANTS MUST read and agree with our Doctrinal Statement and Employment Qualifications (scroll down on page to see qualifications).
    $56k-86k yearly est. 9d ago
  • Customer Engagement Manager

    Dodge Construction Network

    Team manager job in Columbia, SC

    Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23
    $50k-60k yearly 11d ago
  • Dental Office Manager

    Affinity Health Center 3.8company rating

    Team manager job in Rock Hill, SC

    Are you a dynamic, highly organized leader passionate about community health including oral health? Join our team as Dental Office Manager and take the lead in driving excellence in dental services. In this role, you'll provide administrative oversight for dental operations, ensure compliance, and champion innovation including the integration of cutting-edge digital dentistry technologies. This is not a stand-alone dental practice-our dental program is fully integrated within our community health center and offers a comprehensive range of services, including medical care, dental, behavioral health, and more! This is an exciting opportunity to be part of a growing organization committed to integrated, patient-centered care. As Dental Office Manager, you will play a key role in optimizing dental operations and collaborating across departments to deliver exceptional care to the community. Salary Range : $60,000-$70,000 Key Responsibilities: Dental Program Oversight: Provide administrative oversight and coordination of dental services in close collaboration with the dental providers; ensure compliance with regulations; oversee administrative aspects of radiology, infection control, and inventory; manage digital dentistry services including intraoral scanning, 3D printing, workflow optimization. Quality Control & Inventory: Maintain infection control and OSHA standards; oversee sterilization and equipment maintenance; manage dental supply and inventory; ensure compliance documentation and staff training. Care Coordination: Optimize patient flow and scheduling; collaborate with patient access and revenue cycle teams; improve billing processes; prior authorizations; integrate dental services across all departments to support patient-centered care. Supervision & Leadership: Provides administrative supervision for Dentists, Dental Assistants, Hygienists; conduct performance evaluations; assist with hiring and onboarding; promote organizational mission and values.
    $60k-70k yearly 40d ago
  • Front Office Manager

    Maya Hospitality Group Inc. 4.1company rating

    Team manager job in Columbia, SC

    Hampton Inn Columbia Northeast- Fort jackson Area | 1551 Barbara Dr. Columbia, SC 29223 Join Maya Hotels and Take the Next Step in Your Career! Are you a hardworking and customer-focused leader with a passion for hospitality and operational excellence? At Maya Hotels, we are seeking a Front Office Manager to oversee front desk operations, manage a high-performing team, and ensure a seamless guest experience. If you thrive in a fast-paced environment and excel at team leadership, organization, problem-solving, and enjoy working with top hospitality brands this is the opportunity for you! Why Join Maya Hotels? Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market. Learn more about us at ******************* What We Offer: Medical, Dental and Vision Insurance. 100% Employer Paid Life Insurance. Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance. Retirement Savings: 401K with Employer Contribution. Employee Perks: Employee Referral Program, hotel discounts, and more! Work-Life Balance: Paid Time Off (PTO). Competitive salary and performance-based bonuses. Career growth opportunities within the Maya Hotels family. A supportive and friendly work environment. The chance to work with ten well-respected hotel brands. : Essential Duties and Responsibilities: Team Development & Leadership: Supervise and train front desk staff, including receptionists, concierge, and bell staff. Set clear performance expectations, conduct regular evaluations, and provide coaching. Foster a positive, team-oriented work environment that enhances guest services. Lead by example by delivering exceptional customer service and professionalism. Guest Services & Experience: Ensure a warm and efficient check-in/check-out process for all guests. Handle guest inquiries, requests, and concerns with professionalism and efficiency. Monitor guest feedback, addressing service improvements and implementing corrective actions. Collaborate with other departments to ensure seamless communication and cooperation. Reservations & Revenue Management: Oversee reservation processes, ensuring accuracy and efficiency in bookings. Implement strategic pricing and upselling opportunities to maximize occupancy and revenue. Monitor room availability, arrivals, and departures to facilitate smooth operations. Work closely with the sales and marketing team to make guest bookings and optimize revenue. Front Office Operations & Compliance: Develop and enforce standard operating procedures for the front office team. Maintain accurate records of guest accounts, financial transactions, and room inventory. Ensure the front desk and lobby area remain clean, professional, and welcoming. Enforce hotel policies, security measures, and emergency procedures to ensure guest safety. Budgeting & Financial Management: Assist in preparing and managing the front office budget to control costs effectively. Monitor departmental expenses, optimizing resource allocation and inventory management. Analyze financial reports and implement strategies to maximize revenue and minimize expenses. Collaborate with accounting to ensure accurate billing and financial reconciliations. Education, Skills and Abilities: Education: Bachelor's degree in hospitality management or related field preferred. Experience: 2+ years of supervisory experience in front office, guest services, hospitality management or in a similar leadership role. Leadership & Communication: Strong ability to train, mentor, and manage front office staff effectively. Guest Relations: Strong ability to interact with guests, resolve complaints, and enhance guest experiences. Problem-Solving & Decision-Making: Ability to think clearly under pressure and make quick, effective decisions. Technical Proficiency: Familiarity with hotel property management systems (PMS) and reservation software. Revenue & Financial Acumen: Understanding of revenue management, budgeting, and reporting. Flexibility: Willingness to work varied schedules, including nights, weekends, and holidays. Physical Requirements: Ability to stand and walk for extended periods during shifts. Ability to lift and carry up to 25 lbs., including luggage and office supplies. Frequent bending, reaching, and handling front desk equipment and materials. Comfortable working in a high-energy, guest-facing environment. Ready to Join the Team? Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family! This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.
    $38k-51k yearly est. Auto-Apply 32d ago
  • The Onyx Group - Team Lead, Revenue Cycle Project Manager

    Tribe 513

    Team manager job in Greenville, SC

    Job Title Revenue Cycle Management (RCM) Team Lead Department Revenue Cycle Management Reports To Manager Revenue Cycle Management The Revenue Cycle Management Team Lead serves as a senior individual contributor and operational leader across multiple functional areas of the revenue cycle, including Patient Accounts, Accounts Receivable Follow-Up, Credits, and Denials. This role provides day-to-day workflow guidance, subject matter expertise, and cross-functional support to ensure accuracy, timeliness, and compliance throughout the revenue cycle. While the Team Lead does not currently have direct supervisory responsibility, the position is designed to evolve into a formal people-leadership role as the organization continues to restructure and scale. In the future, this role may include direct oversight of functional teams such as Coding, Billing, or AR Follow-Up. Key Responsibilities Operational & Functional Leadership Serve as a subject matter expert across multiple RCM functions, including patient billing, insurance follow-up, denial management, and credit balances Act as a primary escalation point for complex accounts, payer issues, and workflow challenges Provide real-time guidance and support to team members to ensure consistent application of policies, procedures, and payer rules Collaborate with leadership to identify workflow gaps, inefficiencies, and process improvement opportunities Quality, Accuracy & Performance Monitor work quality and productivity trends across assigned RCM functions Perform informal quality reviews and provide coaching feedback to peers as needed Assist with root cause analysis for denials, underpayments, and recurring issues Support initiatives to improve cash flow, reduce AR days, and minimize rework Training & Knowledge Sharing Support onboarding and cross-training of new and existing team members Share best practices, payer updates, and process changes with the team Assist in the development and maintenance of job aids, workflows, and SOPs Collaboration & Communication Partner with Coding, Clinical, Customer Service, and Finance teams to resolve issues and improve end-to-end revenue cycle performance Participate in team meetings, huddles, and special projects as assigned Communicate effectively with leadership regarding risks, trends, and improvement opportunities Future Leadership Responsibilities (As Organizational Needs Evolve) May assume direct supervisory responsibility for one or more RCM teams (e.g., Coding, Billing, AR Follow-Up) Support hiring, training, performance management, and staff development Assist with workload distribution, scheduling, and performance monitoring Qualifications Required High school diploma or equivalent Minimum of 3-5 years of progressive experience in Revenue Cycle Management Strong working knowledge of insurance billing, AR follow-up, denials, and credit balances Experience working across multiple payer types (commercial, government, self-pay) Strong analytical, problem-solving, and organizational skills Ability to lead through influence without formal authority Preferred Associate's or Bachelor's degree in Healthcare Administration, Business, or related field Prior informal leadership experience (acting lead, trainer, SME, or project lead) Experience with EHR and practice management systems (eCW & Epic) Key Competencies Revenue cycle expertise across multiple functional areas Leadership presence and accountability Attention to detail and quality Adaptability in a changing environment Strong communication and collaboration skills
    $60k-111k yearly est. 6d ago
  • Team Lead Case Manager Government Services

    Horne Has Joined BDO USA

    Team manager job in Greenville, SC

    The Team Lead is responsible for ensuring applicants receive timely and professional updates regarding their program application status. This role requires frequent and clear communication with customers, a thorough understanding of program eligibility criteria, and the ability to explain program requirements and processes from start to finish. The role maintains accurate records of all interactions in designated systems and collaborate closely with case management and leadership teams to resolve application issues. This position is required to be in office in one of the intake centers in order to collaborate directly with case management and leadership regarding program applications. Job Duties Ensures program customers are continuously updated regarding the status of the program application Provides frequent, diligent, and professional communication Obtains a working knowledge of customer needs and program eligibility criteria Understands program requirements and other key objectives Understand program processes from start to finish and communicates those processes clearly to applicants Records all communications in the designated program systems of record Other duties as required Supervisory Responsibilities: Leads a team of Case Managers Qualifications, Knowledge, Skills and Abilities Education: High School Diploma or GED, required Experience: Three or more years' experience providing customer service and or clerical work, required Strong conflict resolution and de-escalation skills, required Some management experience: CDBG-DR Housing Program or other case management experience, preferred License/Certifications: N/A Software: Proficiency in Microsoft Word, Excel, Outlook, required Proficient in the use of the internet, required Language: N/A Other Knowledge, Skills & Abilities: Detail-oriented with close attention to program compliance requirements, record keeping guidelines, and file closeout expectations Must be able to travel around the designated county area Ability to perform some evening or weekend work as required Ability to learn and apply the requirements, policies, and procedures of the disaster housing program quickly Ability to work successfully in a diverse population Highly organized Ability to thrive in a fast-paced work environment Strong customer service skills and knowledge of customer service best practices
    $60k-111k yearly est. 60d+ ago
  • Team Leader / Manager

    Opie Drive-Thru Grocery

    Team manager job in Mount Pleasant, SC

    Job Description Join us in building the future of grocery. We're seeking leaders who enjoy working in a fun and fast-paced team environment and seek to lead with kindness, humility, and a friendly spirit. We sell the highest quality groceries from our drive-thru grocery stations, allowing customers to spend less time shopping and more time enjoying life. We offer teammates an exciting and cutting edge work environment, where leadership and innovation are rewarded. Joining Team OPIE is an opportunity to get more out of your career and grow with us. Position Type: Full-Time Starting Wage: Based on experience. Opportunities to be salaried or hourly. OPIE offers competitive wages and benefits, OPIE Team Leaders receive: Two days off each week Store performance bonuses Health Insurance Disability Insurance Paid Vacation Time (PTO) Paid Training OPIE Academy; top-performing team leaders have the opportunity to open a new OPIE store and share in the profits. College scholarships A fun, friendly, and supportive leadership team Team Leader Role: Oversee and assist in regular store operations, including scheduling, store payroll, product ordering, inventory counts, and training new clerks on the OPIE Comet System. Ensure teammates adhere to inventory procedures, product handling guidelines, and safety policies. Identify and corrects hazards, ensuring teammates' safety, and maintaining store equipment in proper working order. Provide product feedback, including recommendations regarding new items to carry. Track team milestones, developments, and concerns. Ensures the quality and freshness of products. At OPIE we believe in the motto: “everyone bags groceries.” We seek team leaders who have a desire to lead with kindness and humility. Team leaders are expected to inspire teamwork and model the OPIE “Swell Attitude” for teammates. The ideal team leader meets the following: Leadership experience 2-3+ years working experience Attention to detail Proven record of training and development Ability to operate grocery technology efficiently and accurately Ability to safely and properly operate equipment, including electric/manual hand jack, stacker, and cardboard baler Strong work ethic to promote the business toward continued growth Ability to interpret and apply company policies and procedures Excellent verbal and written communication skills Ability to work both independently and within a team environment Meets any state and local requirements for handling and selling alcoholic beverages Willing and able to work in a physically demanding role. Including the ability to stock merchandise from receiving to shelving; ability to place product, weighing up to 50 pounds, on shelving at various heights, and regularly stand, bend, reach, push, pull, lift, carry, and walk around the store. Education: High school or equivalent (Preferred) Experience: Grocery Experience: 1 year (Preferred) Prior management experience (Preferred) OPIE believes that one of America's most beautiful promises is equal opportunity for all. As an Equal Opportunity Employer, we encourage all who meet minimum requirements and conditions to apply regardless of race, color, creed, age, gender, sexual orientation, national origin or ancestry, religion, marital status, pregnancy, military status, physical or mental impairment, or medical condition and any other protected characteristics. Employment may be contingent upon receipt of an acceptable and job-related drug test, and/or reference check, as applicable and permissible by law.
    $60k-111k yearly est. 6d ago
  • Team Leader / Manager

    Opie Grocery Stations

    Team manager job in Mount Pleasant, SC

    Join us in building the future of grocery. We're seeking leaders who enjoy working in a fun and fast-paced team environment and seek to lead with kindness, humility, and a friendly spirit. We sell the highest quality groceries from our drive-thru grocery stations, allowing customers to spend less time shopping and more time enjoying life. We offer teammates an exciting and cutting edge work environment, where leadership and innovation are rewarded. Joining Team OPIE is an opportunity to get more out of your career and grow with us. Position Type: Full-Time Starting Wage: Based on experience. Opportunities to be salaried or hourly. OPIE offers competitive wages and benefits, OPIE Team Leaders receive: Two days off each week Store performance bonuses Health Insurance Disability Insurance Paid Vacation Time (PTO) Paid Training OPIE Academy; top-performing team leaders have the opportunity to open a new OPIE store and share in the profits. College scholarships A fun, friendly, and supportive leadership team Team Leader Role: Oversee and assist in regular store operations, including scheduling, store payroll, product ordering, inventory counts, and training new clerks on the OPIE Comet System. Ensure teammates adhere to inventory procedures, product handling guidelines, and safety policies. Identify and corrects hazards, ensuring teammates' safety, and maintaining store equipment in proper working order. Provide product feedback, including recommendations regarding new items to carry. Track team milestones, developments, and concerns. Ensures the quality and freshness of products. At OPIE we believe in the motto: “everyone bags groceries.” We seek team leaders who have a desire to lead with kindness and humility. Team leaders are expected to inspire teamwork and model the OPIE “Swell Attitude” for teammates. The ideal team leader meets the following: Leadership experience 2-3+ years working experience Attention to detail Proven record of training and development Ability to operate grocery technology efficiently and accurately Ability to safely and properly operate equipment, including electric/manual hand jack, stacker, and cardboard baler Strong work ethic to promote the business toward continued growth Ability to interpret and apply company policies and procedures Excellent verbal and written communication skills Ability to work both independently and within a team environment Meets any state and local requirements for handling and selling alcoholic beverages Willing and able to work in a physically demanding role. Including the ability to stock merchandise from receiving to shelving; ability to place product, weighing up to 50 pounds, on shelving at various heights, and regularly stand, bend, reach, push, pull, lift, carry, and walk around the store. Education: High school or equivalent (Preferred) Experience: Grocery Experience: 1 year (Preferred) Prior management experience (Preferred) OPIE believes that one of America's most beautiful promises is equal opportunity for all. As an Equal Opportunity Employer, we encourage all who meet minimum requirements and conditions to apply regardless of race, color, creed, age, gender, sexual orientation, national origin or ancestry, religion, marital status, pregnancy, military status, physical or mental impairment, or medical condition and any other protected characteristics. Employment may be contingent upon receipt of an acceptable and job-related drug test, and/or reference check, as applicable and permissible by law.
    $60k-111k yearly est. Auto-Apply 60d+ ago
  • Marriott Front Office Manager

    Courtyard Columbia Cayce

    Team manager job in Cayce, SC

    Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. #hc207199
    $38k-53k yearly est. 28d ago
  • Front Office Manager

    HVMG

    Team manager job in Columbia, SC

    As the Front Office Manager, you will oversee all front desk operations, ensuring a smooth and welcoming experience for every guest. You'll lead, train, and support the front desk team while managing scheduling, guest relations, and daily reports. Your leadership will drive service excellence and operational efficiency in the front office. Key Responsibilities You will be the leader of our hotel's front office team, ensuring exceptional guest experiences through efficient and seamless operations. Your daily tasks will include managing front desk staff, overseeing guest check-in and check-out processes, and resolving guest issues. You will report to the Director of Rooms or General Manager. A career as a front office manager can lead to opportunities in various management roles within the hospitality industry, such as director of rooms, hotel operations manager, or even a general management position. Education & Experience Hotel experience is always a plus! Applicants should have: A high school diploma, a GED, or one year of hotel experience Previous experience in a similar or related position A combination of education and experience What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
    $38k-53k yearly est. Auto-Apply 60d+ ago
  • Front Office Manager

    Moxy Columbia Downtown

    Team manager job in Columbia, SC

    Front Office Manager As the Front Office Manager, you will oversee all front desk operations, ensuring a smooth and welcoming experience for every guest. You'll lead, train, and support the front desk team while managing scheduling, guest relations, and daily reports. Your leadership will drive service excellence and operational efficiency in the front office. Key Responsibilities You will be the leader of our hotel's front office team, ensuring exceptional guest experiences through efficient and seamless operations. Your daily tasks will include managing front desk staff, overseeing guest check-in and check-out processes, and resolving guest issues. You will report to the Director of Rooms or General Manager. A career as a front office manager can lead to opportunities in various management roles within the hospitality industry, such as director of rooms, hotel operations manager, or even a general management position. Education & Experience Hotel experience is always a plus! Applicants should have: A high school diploma, a GED, or one year of hotel experience Previous experience in a similar or related position A combination of education and experience What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
    $38k-53k yearly est. 4d ago
  • FRONT OFFICE MANAGER

    Premier Resorts Management Inc.

    Team manager job in Columbia, SC

    Job Description This is an exciting opportunity to lead the front desk team at our award-winning Marriott-Residence Inn. BASIC PURPOSE: Manage the Front Office operations to achieve customer satisfaction, quality service and compliance with Residence Inn policies and procedures while meeting/exceeding financial goals. Assist the General Manager in his/her duties. Organizational Scope: Position is responsible for the short-term planning and day-to-day operations of the Front Office Department. The major areas of responsibility include: Front Desk, PBX, Night Audit. Recommends, implements and monitors the Department's budget and manages expenses within approved budget constraints. ESSENTIAL FUNCTIONS: 1. Implement company programs and manage the operations of the Front Desk Office (Front Desk, PBX, Night Audit) to ensure compliance with LSOPs and SOPs and to ensure an optimal level of quality service. (20%) 2. Prepare forecasts and reports and assist in the development, implement, and monitor the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. (20%) 3. Resolve customer complaints, anticipate potential problems by reviewing ad monitoring complains, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality. (15%) 4. Manage the Human Resources in the department in order to attract, retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate. (10%) 5. Liaise with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues. (10%) 6. Monitor and maintain the Front Office systems and equipment to ensure their optimum performance. (5%) NON-ESSENTIAL FUNCTIONS: (5%) 1. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. 2. Maintain good working relationships and open lines of communication with all other departments. 3. Perform the Manager on Duty functions as assigned. Knowledge and Skills: Education: Four-year college degree or equivalent education/experience. Experience: From two to three full years of full employment in a related position. Skills and Abilities: Requires knowledge of discipline-specific policies, procedures and services and general knowledge of other departments in the hotel. Requires supervision/management skills. Ability to achieve positive guest relations and maximize guest satisfaction. Ability to communicate in English. Second language desirable. Ability to handle cash and credit transactions. Ability to enforce all company rules and SOPs. No. of employees supervised: Supervise up to 20 employees. Travel required: Minimal. May be required to attend supplemental Management training classes. Hours Required: Forty hours to fifty over a five-day period. Day to evening ad weekends per business demand.
    $38k-53k yearly est. 30d ago
  • Regional Front Office Manager

    Mindpath Care Centers

    Team manager job in North Charleston, SC

    The Regional Front Office Manager will partner with the clinicians and administrative team members in their region to provide excellent patient care in a pleasant working environment that embodies our core values: ICARE-Integrity, Community, Accountability, Results, Enthusiasm. The Regional Front Office Manager manages, supervises and coordinates all functions and activities related to the successful office operations of MindPath centers. The scope is complex due to the number of locations and team members. Essential Functions: • Work collaboratively with Regional VP and other department leaders to develop and implement new front office policies and procedures • Provide leadership and direction to front desk team members • Round on clinicians, team members and patients at each assigned center frequently • Communicate effectively to inform, align and engage others in meeting organizational best practices • Conduct monthly team meetings • Manage front desk staffing assignments and time off requests • Act as coverage for front desk team members as needed • Recruit and onboard new front desk team members • Conduct annual performance evaluations • Provide timely feedback and coaching to team members to address episodes of poor performance or recognize significant efforts • Develop and manage annual center office supply budgets • Investigate and resolve patient complaints as assigned • Other duties as assigned which may include Manage Medical Records Department Manage Remote Scheduling Department Manage Prior Authorization Department Manage Neuropsychiatric Department Skills/Qualifications: • Ability and willingness to learn challenging new tasks • Organized with an ability to prioritize • Strong listening skills • Strong communication skills • Ability to multitask and maintain organizational practices • Ability to collaborate and work as a team • Ability to problem solve and practice proactive behaviors • Ability to use multiple computer systems • Ability to communicate respectively with people of varied racial, educational and socio-economic backgrounds as well as individuals with disabilities • Ability to establish a spirit of cooperation and respect • Ability to meet and comply with HIPAA/Confidentiality policies and procedures and ability to handle highly confidential and sensitive patient information and staff member information • Ability to work resourcefully in the absence of detailed instructions • Ability to approach problem solving in a creative and constructive manner • Ability to remain calm and professional when faced with difficult situations or emergencies Essential Skills and Experience: • Must possess strong interpersonal skills and should be comfortable interacting with patients and clinicians • Must have excellent written and verbal communication skills • Travel to different centers in the assigned region is mandatory • Must have at least 3 years of work experience in a medical office setting • Management experience preferred Reporting to this Position: Front desk team members Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While working the essential functions of this job, the employee is occasionally required to stand, walk, sit, lift, carry, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds. Work Environment: While performing the essential functions of the job, the team member comes in contact with patients in a wide variety of circumstances. The team member may be exposed to unpleasant situations including accidents, injuries, illnesses, patient elements and varying or unpredictable situations. General Sign Off: The team member is expected to adhere to all company policies, to act as a role model in adherence to policies and procedures and provide outstanding customer service. General Sign Off: The team member is expected to adhere to all company policies, to act as a role model in adherence to policies and procedures and provide outstanding customer service.
    $38k-53k yearly est. Auto-Apply 60d+ ago
  • Call Center Supervisor

    Safe-Guard Products 3.8company rating

    Team manager job in Greenville, SC

    Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform. Job Title: Call Center Supervisor Internal Job Title: Claims Supervisor Location: Greenville, SC (onsite) FLSA: Exempt #LI-Onsite Job Overview: The Claims Supervisor supervises the day-to-day operation, overseeing inbound calls and back-office operations. This position has responsibility for hiring, coaching and development, and participates in succession planning, quality assurance and training, compensation recommendations, and workforce planning efforts. Assists with the development and execution of department goals and objective. Guiding work products, performance management, accountable for hiring and termination decision. Job Responsibilities : Supervises a team of Claims Adjusters to ensure that claims are being administered properly within department and underwriter guidelines Monitors call volume and productivity to ensure proper balance, consistency, and quality control within the department Implements new procedures and amendments to existing procedures when necessary Remains ‘hands on' and synchronized with claims processing and underwriting to keep current with targeted standards. Provides back up to adjusters at times of peak volume Works directly with customers, dealers, and agents to help resolve complex claim issues Cultivate strong and positive engagement with remote team members to ensure seamless collaboration and maintain a supportive team environment. Provide coaching and mentorship to agents, guiding their professional development and enhancing their performance. Offers internal support within the department and other areas of the company; including support to adjusters through continued training and guidance, as well as support to entire department when necessary The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities. Job Requirements: Bachelor's degree preferred; High School Diploma or equivalent combination of education and experience required. 5+ years of experience in supervision, call center and office environment. Insurance and/or financial field preferred. Strong people, interpersonal skills, communication and presentation capabilities Superior verbal/written skills with the ability to communicate effectively to employees as well as customers Strong computer skills with the ability to understand proprietary policy service modules Must have experience in managing remote teams, with a proven ability to lead and support distributed team members effectively. Proficient in Windows and MS Office Products Innovative, analytical, and creative with solutions to challenging situations Exercises sound judgment when interacting with employees and customers Must be authorized to work in the U.S Must be able to successfully pass a background check Company Benefits: Medical, Dental, and Vision Insurance Flexible Spending Account Health Savings Account 401(k) Plan with Company Match Company-paid Short-Term and Long-Term Disability Company-paid Life Insurance Paid Holidays and Vacation Employee Referral Program Employee Assistance Program Wellness Programs Paid Community Service Opportunities Tuition Reimbursement Ongoing Training & Personal Development And More! About Safe-Guard Products International: Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard's success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada. For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service. Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.
    $23k-36k yearly est. Auto-Apply 19d ago

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