Team manager jobs in South Jordan, UT

About Nature's Sunshine: Nature's Sunshine is a leading health and wellness company that manufactures and distributes high-quality natural supplements worldwide. Our rich history and commitment to innovation empower individuals to achieve optimal health and well-being. The Opportunity: As the Director of Global Customer Support, you will be a pivotal leader in driving our customer-centric strategy and ensuring exceptional experiences for our valued customers worldwide. You will lead and develop a high-performing global customer support organization, leverage technology, and foster a culture of continuous improvement. Key Responsibilities: * Strategic Leadership: Develop and execute a global customer support strategy aligned with Nature's Sunshine's overall business objectives, enhancing customer satisfaction, loyalty, and retention. * Team Leadership: Lead, mentor, and inspire a diverse team of customer support professionals across multiple locations, fostering a collaborative and results-oriented environment. * Operational Excellence: Oversee the efficient and effective operation of global customer support call centers, ensuring consistent service levels, accurate information, and timely resolution of customer inquiries and issues. * Digital Transformation: Champion digital transformation initiatives to optimize customer support processes, enhance self-service capabilities, and leverage technology to improve key performance indicators (KPIs). * Customer Advocacy: Act as a passionate advocate for the customer, ensuring their voice is heard and their needs are met throughout the organization. * Cross-Functional Collaboration: Collaborate closely with sales, marketing, product, and other departments to develop integrated strategies and programs that enhance the overall customer experience. * Performance Management: Monitor and analyze key performance indicators (KPIs) related to customer satisfaction, resolution rates, cost per contact, and other relevant metrics. Identify areas for improvement and implement data-driven solutions. * Process Improvement: Continuously evaluate and improve customer support processes, policies, and procedures to enhance efficiency, effectiveness, and customer satisfaction. * Risk Management: Work closely with the compliance and legal departments to address complaints, policy enforcement, and termination issues. Qualifications: * Bachelor's degree in business, marketing, or a related field (or equivalent experience). * 8-10+ years of progressive experience in customer support leadership roles, focusing on global operations. * Proven track record of building and leading high-performing customer support teams in a fast-paced, high-volume environment. * Strong understanding of contact center technologies, CRM systems (e.g., Nice in Contact), and workforce management tools. * Experience leading digital transformation initiatives and leveraging technology to improve customer support operations. * Excellent communication, interpersonal, and problem-solving skills. * Ability to think strategically, analyze data, and make data-driven decisions. * Demonstrated ability to build strong relationships and collaborate effectively with cross-functional teams. * A passion for customer service and a commitment to delivering exceptional customer experiences. * Comfortable challenging the status quo and driving innovation in customer support practices. * Demonstrated experience building organizational relationships, fostering open communication, and cross-functional collaboration. * Proven aptitude in living the 'Customer Experience' and collaborating with customer service colleagues globally to meet customer expectations through organizational objectives. #ZR Nature's Sunshine is dedicated to being a Force of Nature that champions social and environmental wellness. We are focused on building a team of professionals with diverse backgrounds and experiences to become the natural supplement company of the future. By celebrating the individuality and unique perspectives of our workforce, we empower our employees to share the healing power of nature with more people around the world. And through our commitment to sustainable processes, renewable energy usage and waste reduction initiatives, we're devoted to preserving nature and its power for future generations. We believe we are stronger together, and our ongoing commitment to diversity, equity, inclusion and belonging ensures that every employee is treated with fairness and respect. Because doing what's right-in the right way-is how we succeed as a company and a society.

🌟 Previous Servers and Customer Service Wanted - Patient Care 💙 No Healthcare Experience Needed - Just Heart, Empathy & a Desire to Help Others Heal ✨ Make a Real Difference Every Day Are you great with people and ready for work that actually matters? At Serenity Healthcare, we're redefining mental wellness with empathy, innovation, and life-changing care. We're not looking for medical backgrounds - we're looking for human connection. If you've worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here. 🎓 Don't Have Healthcare Experience? We'll Train You! We provide full, paid training and national certification. You bring: ✅ 2+ years of full-time work experience ✅ Strong communication skills ✅ A kind, composed, and positive attitude ✅ A passion for helping people feel seen, heard, and valued 👩 ⚕️ Your Role as a TMS Technician As a TMS Technician, you'll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy. Your day-to-day: Work one-on-one with patients during treatment sessions Operate and monitor our high-tech TMS therapy machine Use tools like gratitude, journaling, and goal-setting to encourage patient growth Track and document progress to share with medical staff Be a steady, supportive presence throughout each patient's care journey 🌱 What We're Looking For You don't need a medical degree - just a genuine love for helping people. We're seeking someone who: Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.) Is naturally empathetic, calm, and uplifting Communicates clearly and professionally Is reliable, growth-oriented, and receptive to feedback Wants to be part of something bigger than a job 💼 Why You'll Love Working at Serenity ✔ Fulfillment - Help people take back their lives ✔ Career growth - We promote from within as we expand nationwide ✔ Supportive culture - You'll be valued for who you are and how you care Our Benefits Include: 🏥 90% employer-paid medical, dental & vision 🏖 10 PTO days (15 after 1 year) + 10 paid holidays 💰 401(k) retirement plan 🚀 Rapid internal promotion opportunities 💡 About Serenity Healthcare We're on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven't worked. Our care is personal, proven, and powered by compassion. 📝 Apply Today - Be the Reason Someone Finds Hope Again Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening.

Job DescriptionSalary: Customer Success Leader Allied USA is seeking a highly motivated and results-driven Customer Success Leader to oversee and optimize our daily business operations. This role plays a critical part in ensuring the seamless coordination of our teams, including Customer Success, Drivers, Deal Desk Specialists, and Front Desk staff. The ideal candidate will be a strong communicator, highly organized, and comfortable leading diverse teams in a fast-paced environment. General Operations Management: Oversee day-to-day operations to ensure efficient scheduling, routing, and execution of medical waste pickup services. Lead and support cross-functional teams including Customer Success, Drivers, Deal Desk Specialists, and Front Desk staff. Monitor performance metrics and implement improvements where needed. Ensure compliance with safety and regulatory standards related to medical waste management. Customer Experience & Support: Oversee Customer Success to maintain strong client relationships and resolve escalated service issues. Collaborate with the Deal Desk team to streamline processes for new contracts, renewals, and client billing. Support the Front Desk team to ensure smooth communication channels with customers and internal teams. Team Leadership & Development: Provide leadership, coaching, and performance management to direct reports across multiple functions. Foster a positive, accountable culture where employees feel supported and motivated. Ensure staffing, training, and scheduling align with operational needs. Continuous Improvement & Compliance: Identify opportunities to improve efficiency, reduce costs, and optimize processes. Ensure company-wide adherence to OSHA, DOT, and state regulations for safe handling and transport of medical waste. Assist leadership with special projects, reporting, and cross-department initiatives. Qualifications: Proven experience in operations management or a similar leadership role, preferably in logistics, transportation, or service industries. Strong organizational and problem-solving skills with the ability to manage competing priorities. Excellent communication and interpersonal skills to lead cross-functional teams and interact with customers. Experience managing frontline staff (drivers, customer service, administrative support) preferred. Proficiency with Microsoft Office and comfort learning new systems/software.

Job DescriptionBenefits: Competitive salary Opportunity for advancement Training & development This is a seasonal job installing holiday lights. The busy months include September, October, November, and January. We are looking for a handyman who preferably speaks both Spanish and English and can oversee a small team of installers, some of whom may speak only Spanish. I am interviewing as soon as possible. The income is great! The job is fun! Great company to work with! This could be the start of future opportunities for the right person.

Welcome to the intersection of energy and home services. At NRG, we're all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers' lives easier-helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company. We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society. More information is available at ************ Connect with NRG on Facebook, Instagram, LinkedIn and X. We're looking for a strategic and hands-on Customer Care Recruiting Manager to lead and optimize high-volume recruiting efforts for our national Customer Care organizations. In this role, you'll manage a team of recruiters and drive the strategies, processes, and partnerships needed to meet hiring goals and deliver exceptional experiences for candidates, hiring managers, and business stakeholders. This leader will also play a critical role in supporting our Talent Acquisition Specialists-coaching, developing, and empowering them to operate at a high level while creating an inclusive, performance-driven team culture. Key Responsibilities: Lead a team of high-volume recruiters focused on filling positions within our national Customer Care organization, including roles within customer service, technical support, alarm monitoring services, collections agents, etc. Build strong partnerships with Customer Care leadership to understand business needs, hiring targets, and market dynamics Deliver best-in-class candidate and hiring manager experiences through clear communication, timely follow-up, and a focus on quality interactions Champion the experience of our recruiters and TA specialists, providing support, clarity, and leadership that helps them do their best work Use key recruiting metrics (e.g., time-to-fill, weekly hires, funnel conversion, candidate quality) to guide strategy and drive continuous improvement Develop and execute sourcing strategies, including job board optimization, referral campaigns, and market-specific tactics Oversee job board spend and performance, including Indeed and other high-volume platforms Collaborate cross-functionally with HR, Compensation, TA Ops, and Employer Brand to streamline hiring processes and messaging Ensure compliance with hiring policies and standards, including consistent use of SuccessFactors Drive a culture of urgency, innovation, and accountability, with a strong bias for action Foster a high-performing, engaged recruiting team focused on outcomes and service Qualifications: 5+ years of recruiting experience, with 2+ years leading or managing high-volume recruiting teams Experience recruiting for call center-based, hourly roles, ideally in sales and support environments Proven ability to lead teams and build high-performing, collaborative cultures Strong understanding of recruiting metrics and how to use data to drive decisions Excellent communication and stakeholder management skills across all levels of the organization High sense of urgency, ownership, and adaptability in a fast-paced environment Familiarity with SuccessFactors ATS Demonstrated ability to innovate and improve processes while staying focused on business outcomes Preferred Qualifications: Previous experience supporting client services or large operational teams Experience with developing sourcing strategies and job board optimization Knowledge of employer branding or recruiting marketing practices NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. EEO is the Law Poster (The poster can be found at ************************************************************************ Official description on file with Talent.

Professional Dental is now hiring an experienced office manager with +3 years of experience for our Draper office. The Dental Office Manager is responsible for managing the day-to-day operations of the dental office, including supervising staff, managing patient flow, handling financial and administrative tasks, and ensuring that the office runs smoothly and efficiently. We at Professional Dental are looking for patient-focused office managers that have the desire and willingness to provide the best possible care to every patient. Being adaptable and a team player will be essential to your work at Professional Dental. Responsibilities: Supervise and coordinate the activities of the dental office staff, including receptionists, dental assistants, and hygienists Manage patient flow and schedule appointments, ensuring that the office runs efficiently and that patients are seen in a timely manner Handle financial and administrative tasks, such as managing insurance claims and billing, preparing financial reports, and maintaining patient records Purchase supplies and equipment as needed, and maintain inventory levels Oversee the maintenance and cleanliness of the office Communicate with patients and staff, and resolve any issues or concerns that may arise Implement policies and procedures to ensure compliance with dental regulations and standards Stay up-to-date on the latest developments in dentistry and office management best practices Job Requirements: High school diploma or equivalent +3 years experience working in a dental office, with knowledge of dental terminology and procedures Experience working with Open Dental Excellent organizational and communication skills Ability to manage and supervise staff effectively Proficiency with computer programs (Office and Open Dental) Attention to detail Well-organized and reliable What We'll Offer You: $15-$20/hr according to experience Unparalleled support to grow your career A culture that celebrates success and diversity

Job Title: Wholesale Mortgage Support Manager Job Type: Full Time Company: Village Capital & Investment LLC Introduction: Village Capital & Investment, LLC is a mortgage lender dedicated to delivering competitive products, superior service, and trusted partnerships. We serve a nationwide network of brokers and correspondents, with a commitment to operational excellence and compliance. Our team thrives in a collaborative, professional environment where innovation and customer focus drive success. Position Summary: We are seeking an experienced Wholesale Mortgage Support Manager to oversee the daily operations of our wholesale support team. This individual will play a critical role in ensuring that our broker and mini-correspondent partners receive timely, accurate, and professional assistance throughout the loan process. The ideal candidate will demonstrate strong leadership capabilities, deep knowledge of wholesale mortgage lending, and the ability to enhance operational efficiency. Key Responsibilities: Provide leadership and direction to the wholesale support team, ensuring high standards of performance and service delivery. Oversee pipeline management and support functions to ensure timely response and resolution to broker and correspondent inquiries. Partner with Account Executives, Underwriting, and Operations teams to drive efficiency across loan submissions. Establish and monitor key performance indicators, ensuring adherence to company policies, investor guidelines, and regulatory requirements. Identify opportunities for process improvements and implement best practices across the wholesale support function. Serve as a trusted escalation point for partners, strengthening external relationships and reinforcing Village Capital's commitment to service excellence. Basic Qualifications: Minimum of 5 years' experience in the mortgage industry, with at least 2 years in wholesale or correspondent lending. Demonstrated leadership or management experience required. Strong knowledge of wholesale lending processes, products, and compliance requirements. Exceptional communication, organizational, and problem-solving skills. Proven ability to work effectively in a fast-paced, cross-functional environment. Benefits: 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance In Summary: If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village Capital & Investment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!

Job Description At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! The Customer Experience Knowledge Analyst will play a pivotal role in managing and optimizing Podium's internal and external knowledge content, ensuring accuracy, accessibility, and optimization for AI tools. Additionally, this role will directly own and manage content creation and training, ensuring frontline CX teams are equipped with the necessary product knowledge to excel in their roles. The CX Knowledge Analyst will be critical in ensuring that our teams have access to the information they need and that our customers receive the guidance necessary to maximize the value of Podium products. Responsibilities: Develop and maintain an accurate, accessible, and relevant internal and external multimedia knowledge base Create a management plan to ensure that content is regularly reviewed and updated Collaborate with cross-functional product teams and CX teams to create content, ensuring consistency and quality Work directly with AI agents to increase deflection capabilities and CX rep efficiency Define and enforce content standards, formatting, and templates Monitor customer feedback and usage analytics to continuously refine and enhance content effectiveness Work with CX leadership on developing training resources to support existing and new hire training Requirements: 1+ years of experience in knowledge management, project management, or enablement Exceptional project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment Excellent writing and editing skills, with a keen eye for detail and clarity Demonstrated ability to collaborate with multiple stakeholders Familiarity with customer support and success principles Experience with content management systems (CMS) and collaboration tools is a plus Experience with Salesforce Knowledge and video editing is a plus BENEFITS Open and transparent culture Life insurance, long and short-term disability coverage Paid parental leave Fertility benefits Generous vacation time, plus three 4-day summer holiday weekends Excellent medical, dental, and vision benefits 401k Plan Bi-annual swag drops with cool Podium gear and apparel A stellar HQ (Utah) gym with local professional coaches and classes offered Onsite HQ (Utah) child care center, subsidized for employees Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

The Intuit Product Expert Supervisor manages a dynamic team of experts, coaches experts to perform at the highest levels, monitors/takes action on real time adherence for their team and handles customer escalations. This role is pivotal in monitoring quality assurance, training, and managing schedules and attendance, while fostering motivation and maintaining company culture. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles and Responsibilities Lead and manage a team of 20-25 student call center agents specializing in customer service inquiries. Conduct routine 1:1 coaching session(s) to provide feedback to meet performance metrics, including quality, productivity, attendance, compliance, and disciplinary issues. Ensure continuous learning training modules are complete before announced deadlines. Identify training opportunities and/or knowledge skill gaps amongst the team and collaborate with other department leaders as needed to improve agent performance. Review daily and weekly agent scheduling to monitor agent's weekly schedule adherence and provide feedback to WFM as requested. Review agent's daily attendance for occurrences and/or occurrence discrepancies. Review agent timecards for accuracy, make time punch corrections as needed, and approve payroll before announced deadline. Partner with Workforce Management and Operations Managers to ensure efficient agent scheduling and/or leadership support coverage. Uphold EAW and Intuit's policies, standards, and compliance requirements. Manage attendance, adherence, and behavioral expectations using EAW's progressive corrective action model, when necessary. Foster an inclusive and engaging team culture that balances accountability with recognition. Escalate client concerns, systemic issues, and process improvements to Operations Leadership. Serve as a key point of contact between agents, leadership, and clients, to help ensure alignment of goals and expectations. Attend weekly and monthly business reviews to share valuable insight into agent performance with client and better understand client's performance expectations. Maintain excellent knowledge of company policies and procedures to assist agents with difficult customer concerns via slack and/or individual coaching sessions. Resolve escalated customer concerns, balancing superior service with fiscal responsibility. Perform other duties as directed by management. Basic Qualifications Bachelor's or associate degree required. 3 years of experience in a call center or customer service role. Experience handling customer escalations and providing excellent customer service. Ability to monitor, coach, and provide effective feedback to agents to meet performance metrics. High level of integrity and professionalism in handling confidential information. Strong computer skills and proficiency in Microsoft Office Suite. Strong analytical and problem-solving skills. Exhibit exceptional time management, organization, and prioritization skills. Ability to work independently and in a team setting within a fast-paced environment. Excellent written, verbal, and interpersonal communication skills. Proven success in leading a team of agents. Ability to multi-task and perform in a fast-paced environment. Embrace feedback and approach work with a growth mindset. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.

Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Looking for a self-motivated and dedicated individual to be an office manager for Glass Doctor Auto of Midvale. Experience preferred but not required. SALARY $40,000 - $50,000 a year with bonuses and commissions STATEMENT OF DUTIES Primary Function Is responsible for maintaining the safe, neat, clean, efficient, and professional operation of the office. Specific Duties Building company culture with Glass Doctor core values Working directly with customers Coordinating between installers and customers Scheduling customers for service Resolving concerns and issues Maintaining office organization and cleanliness Training new and existing staff Following procedures and establishing new policies Qualifications Must be self-motivated, energetic and results oriented with a high level of work intensity and a bias for action. Must be able to lead by example. High school graduate. Computer literate and working knowledge of word processing, business software and spreadsheet applications. Personality suitable to communication effectively with customers and fellow employees. Ability to provide technical and training guidance to less experienced employees. Ability to give directions in assisting employees in a non-threatening and nonconfrontational manner. High degree of self-confidence. Driven to provide the highest level of customer service and satisfaction. Ability to listen and follow directions to perform job duties without being argumentative or disruptive. Ability to think in a logical and progressive manner. Ability to effectively manage a variety of situations on a day-to-day basis. Ability to write effective business correspondence. Good communication and interpersonal skills which are particularly well suited to working with a variety of situations and employees. Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Accustomed to working in fast moving environments requiring timely attention to details as well as unpredictable and changing conditions. Proven track record as a team member and effective communicator. Professional appearance and personality. Good organizational and time management skills to insure scheduled deadlines are met. Compensation: $40,000.00 - $50,000.00 per year Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Hours: Between 8:30 am - 5:30 pm, Monday - Friday w/ some Saturdays Pay: Starting at $70,000 or more depending on experience. Plus opportunities for bonus & incentive. Your Purpose Will Be: This person will manage all aspects of a loan by phone call center responsible for the delivery of an exceptional loan experience through expert product knowledge; professionalism and prompt response, guaranteeing a 24 hour close for 95% of all loans. Also, every employee is responsible for fulfilling our Mission Statement: To improve the financial well-being of our members, while providing world class service. What You'll Do: Management: * Manages their Financial Services Reps and Loan processors to maximize lending and sales opportunities with members who apply for credit via phone or internet. * Cross trains all members of the department so they can deepen our relationship with members by competently discuss all consumer loan, deposit, and account services. * Achieve goals based on product cross sell, ancillary insurance cross sell and penetration, accuracy, volume, and member satisfaction. * Reviews data, monitors activity and uses strong interpersonal skills and influence to consistently motivate sales team and meet sales goals. * Monitors service calls to observe employee demeanor, technical accuracy, and conformity to company policies. * Manage the prospecting plan, track, and communicate department results. * Hires, trains, mentors, and develops team abilities. Conduct coaching and performance evaluation of team members. * Coordinates and facilitate regular team meetings. * Understands role and responsibility with the Business Continuity Plan. * Understands the Bank Secrecy Act and how it is applied. CL Processing & FSR Related Duties: * Manage department's basic and advanced Financial Service Rep duties, including, but not limited to cross selling of all products, processing consumer loan apps, determine value of pledge collateral, reviewing Credit Bureau information to determine loan rescues and total and unsecured debt ratios. * Manage department's basic and advanced Central Loan duties, including but not limited to verifying income, preparing payoffs, preparing accurate loan docs, perfecting the collateral lien, making sure the loan is complete, and funding. Perks For You: * Affordable health insurance with employer HSA contributions. * 14.47% 401(k) contribution (no matching necessary). * 23 PTO days each year. * 12 paid holidays. * Opportunity for advancement and career growth. * Ongoing paid training opportunities. * Discounts on Credit Card interest rates. * Discounts on Mortgage Loan fees. * Plus other employee banking perks. Requirements Qualifications: * Three to five years sales experience in a call center environment. Further banking or Credit Union background a plus. * High school diploma or GED. * Proven effective leadership and communication skills. * Proficient with standard office business machinery and software. * Working knowledge of Microsoft Word/Excel/Outlook. Work Environment & Physical Requirements: * Works primarily in an office environment, with occasional trips into field environment locations. This includes but is not limited to various outdoor and indoor climates, public venues, and driving conditions. * While performing the duties of this job, the employee may regularly need to: see, talk, hear, and perform repetitive movements with arms, hands, and fingers to handle, feel, grasp, and reach. A computer, phone -possibly including a smart phone, and standard office equipment are normal tools for this position. Specific vision abilities that may be required by this job include close vision and distance vision. The employee may at times also need to: climb, balance, stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Full-time Description Hours: Between 8:30 am - 5:30 pm, Monday - Friday w/ some Saturdays Pay: Starting at $70,000 or more depending on experience. Plus opportunities for bonus & incentive. Your Purpose Will Be: This person will manage all aspects of a loan by phone call center responsible for the delivery of an exceptional loan experience through expert product knowledge; professionalism and prompt response, guaranteeing a 24 hour close for 95% of all loans. Also, every employee is responsible for fulfilling our Mission Statement: To improve the financial well-being of our members, while providing world class service. What You'll Do: Management: Manages their Financial Services Reps and Loan processors to maximize lending and sales opportunities with members who apply for credit via phone or internet. Cross trains all members of the department so they can deepen our relationship with members by competently discuss all consumer loan, deposit, and account services. Achieve goals based on product cross sell, ancillary insurance cross sell and penetration, accuracy, volume, and member satisfaction. Reviews data, monitors activity and uses strong interpersonal skills and influence to consistently motivate sales team and meet sales goals. Monitors service calls to observe employee demeanor, technical accuracy, and conformity to company policies. Manage the prospecting plan, track, and communicate department results. Hires, trains, mentors, and develops team abilities. Conduct coaching and performance evaluation of team members. Coordinates and facilitate regular team meetings. Understands role and responsibility with the Business Continuity Plan. Understands the Bank Secrecy Act and how it is applied. CL Processing & FSR Related Duties: Manage department's basic and advanced Financial Service Rep duties, including, but not limited to cross selling of all products, processing consumer loan apps, determine value of pledge collateral, reviewing Credit Bureau information to determine loan rescues and total and unsecured debt ratios. Manage department's basic and advanced Central Loan duties, including but not limited to verifying income, preparing payoffs, preparing accurate loan docs, perfecting the collateral lien, making sure the loan is complete, and funding. Perks For You: Affordable health insurance with employer HSA contributions. 14.47% 401(k) contribution (no matching necessary). 23 PTO days each year. 12 paid holidays. Opportunity for advancement and career growth. Ongoing paid training opportunities. Discounts on Credit Card interest rates. Discounts on Mortgage Loan fees. Plus other employee banking perks. Requirements Qualifications: Three to five years sales experience in a call center environment. Further banking or Credit Union background a plus. High school diploma or GED. Proven effective leadership and communication skills. Proficient with standard office business machinery and software. Working knowledge of Microsoft Word/Excel/Outlook. Work Environment & Physical Requirements: Works primarily in an office environment, with occasional trips into field environment locations. This includes but is not limited to various outdoor and indoor climates, public venues, and driving conditions. While performing the duties of this job, the employee may regularly need to: see, talk, hear, and perform repetitive movements with arms, hands, and fingers to handle, feel, grasp, and reach. A computer, phone -possibly including a smart phone, and standard office equipment are normal tools for this position. Specific vision abilities that may be required by this job include close vision and distance vision. The employee may at times also need to: climb, balance, stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits: * Competitive salary * Paid time off * Training & development Floor Coverings International is the #1 mobile flooring company in North America. With over 225 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star rating. As an Office Manager at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials. Office Manager Perks and Benefits: * No experience is required, but 1-3 years of experience is preferred. * Paid training. * Full-time * Annual company convention (determined by the owner and local structure goals) * Use of the Mobile Showroom for work appointments when available (insurance and gas covered by the company). Office Manager Responsibilities: Customer Management * Develop trust with customers by living our Core Values all day and every day. * Creating raving fans by providing extra-mile service * As soon as possible, convert leads to appointments by scheduling appointments for the sales team. * Follow up on open proposals as needed. * Keep the showroom and office organized and presentable. * Assist in the development, management & delivery of local marketing tactics. * Resolve customer conflicts. Marketing * Ensure customers feel cared for by taking pride in what you do-providing extra-mile service by going above and beyond expectations. * Strengthen emotional connections with customers and the community by engaging in the community and making it fun! * Support and participate in home shows. * Support and implement local marketing efforts as needed. Operations (Production) * Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders. * Order all products needed for jobs accurately and follow up on delivery. * Schedule the job to meet the schedule of customer and installers. * Communicate with installers and customers on start dates and times. * Update the customer with ongoing details of installation and job progress. * Discuss and obtain written permission for any changes in contracted work. * Confirm scope of work and compensation with installers prior to start of job. * Update Salesforce/production board daily with status of job and upcoming schedule. Financials * As a job is landed and produced, complete the job costing form with the pertinent details. * Accurately update QuickBooks daily for all income and expenses. * Track, prepare, and manage timely payment of business-related expenses. Continuous Improvement * Attend weekly meetings with the owner at scheduled times. * Submit the GS&R Prep form weekly via email. * Work weekly and monthly to meet goals. * Be available to attend training seminars at the owner's discretion. * Make decisions and act in accordance with Floor Coverings International's core values and mission. Office Manager Qualifications: * Excellent customer service skills * Strong communication skills, particularly over the phone. * Organized, detail-oriented, and able to multi-task. * Experienced in bookkeeping using QuickBooks is a plus. * Able to work independently without supervision. Apply today!

The Market Support Manager builds healthy relationships with clients through providing quick and effective communication and advocating for the client internally to ensure campaigns and projects are completed on time, on spec, and on budget. *Please note this position is 100% Remote however candidates must live within driving distance of Salt Lake City for occasional team meetups, to be considered. WHAT YOU LL BE DOING Receive incoming requests from clients and respond timely and effectively Administrative duties include: Facilitate internal processes needed to fulfill orders with our partners, including Insertion and change orders. Assisting our sales and support office to complete tasks and gather necessary information for successful execution of campaigns. Compile and communicate strategy, timelines and expectations. Manage all client projects from a high level, working with project managers to ensure timely completion Attend client calls and provide insight to sales and fulfillment Recommend product and service improvements based on client feedback and interaction Undertake daily administrative tasks to ensure the functionality and coordination of the team s activities Conduct market research and analyze consumer rating reports/ questionnaires Employ marketing analytics techniques to gather important data (social media, web analytics, etc.) Update spreadsheets, databases and inventories with statistical, financial and non-financial information Schedule meetings and organize participants and technology Work with Sales, Support, and Fulfillment with ongoing internal communication Perform other duties as assigned QUALIFICATIONS BS/MS degree in marketing or a related field. (Not required if there is enough experience) Recent graduates are welcome! Strong writing and communication skills a must. Proficient in email, MS Excel or equivalent, and calendar scheduling tools. Strong work ethic and humble teamwork mentality required. WHO WE ARE At Infinite Digital, we are on a mission to strengthen the relationships our partners have with businesses by providing personalized and effective digital, creative and public relations services. Our mission is about relationships first. Our partners - be they marketing consultants, local businesses, or large radio conglomerates - come to us to help them be successful in providing marketing services. WHAT WE OFFER Medical, dental, and vision benefits 401k with match Complementary health advocate services such as, legal, medical billing and work-life balance services Continued education opportunities Paid time off (PTO) Time off for voting, adoptions, maternity and paternity, floating holidays, volunteering and bereavement Team activities/outings Pet Insurance options Career growth opportunities

At Clicklease, we're on a unique mission - to empower the small business owners often overlooked by traditional lenders. If you're considering joining our team, envision yourself at the heart of our vibrant headquarters in West Valley City, UT, or contributing to our impactful operations from Radial, Alajuela, Costa Rica. At Clicklease, we've cultivated a dynamic work environment that goes beyond routine services. At Clicklease, you'll play a pivotal role in transforming equipment financing into a gateway for entrepreneurs to turn their dreams into reality. If you're passionate about purpose-driven work, innovation, and making a tangible impact, Clicklease is where your career journey begins. Join us in shaping a future where every business owner has the opportunity to thrive. Modality: Hybrid - requires regular in-office presence in West Valley, UT We are seeking a highly skilled and experienced Escalation Support Manager to lead our internal escalation support efforts in the fintech and corporate business leasing space. This role is critical in ensuring seamless coordination of escalations, driving cross-departmental collaboration, and delivering exceptional support experiences. The ideal candidate is an exceptional communicator, thrives in high-pressure situations, and is adept at optimizing processes while managing key performance metrics. What you'll be doing: • Lead and manage a team of escalation support specialists, providing direct supervision, mentorship, and performance management. • Serve as the primary point of contact for high-priority escalations, focusing on sales-related issues while addressing technical, billing, and account management challenges. • Actively refine and execute escalation processes to ensure efficiency, alignment with business goals, and adherence to SLA requirements. • Collaborate with cross-functional teams, including sales, technical support, and account management, to resolve complex issues and improve overall service delivery. • Monitor and report on performance metrics, including Customer Satisfaction (CSAT), time to first response, and time to resolution, identifying trends and areas for improvement. • Use tools such as Jira, Salesforce, Confluence, and Databases to manage workflows, track escalations, and produce detailed analytics reports. • Develop and maintain strong relationships with internal and external stakeholders, acting as a liaison to streamline communication and resolve conflicts. • Facilitate knowledge sharing and process alignment across teams using collaboration tools like Microsoft Teams. • Proactively identify opportunities to enhance escalation management strategies, leveraging data-driven insights and industry best practices. What you have: • At least 10 years of experience in customer support, with a minimum of 5 years in a leadership or escalation management role, preferably within fintech or corporate business services. • Strong experience with Jira, Salesforce, and familiarity with database tools such as Microsoft SQL, PostgreSQL, or Snowflake. • Proven ability to monitor and improve key support metrics, including CSAT, response times, and resolution times. • Exceptional communication and interpersonal skills, with a demonstrated ability to triage complex issues, facilitate collaboration, and align diverse teams toward a common goal. • Solid understanding of escalation workflows and process optimization techniques. What will make you stand out: • Experience in mentoring and managing direct reports to achieve peak team performance. • Experience working in fast-paced, high-growth environments with cross-departmental collaboration. • Must have strong English and the ability to communicate fluently both written and verbally. • Diploma in computer science, information technology, or relevant experience. Why Work for Clicklease At Clicklease, we believe small businesses are the backbone of the economy-and we're here to help them grow. We're a fast-growing fintech company with a big heart and an even bigger mission: to make equipment financing easy, inclusive, and accessible. What makes Clicklease different? High-growth environment People-first culture Diverse and inclusive Fun is part of the job Your voice matters At Clicklease, we don't just talk about our values-we live them. Join us and help make financing awesome. To learn more about our values, visit ********************************** What We Offer Competitive salary and 401(k) with company match Generous paid time off and 11+ holidays Health, dental, and vision insurance Company-paid life and disability coverage HealthJoy benefits platform and telehealth access Meaningful work with a fun, supportive team" Clicklease is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring that all employees and job applicants are treated with respect and dignity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job Description This job is for experienced door to door managers, or team leaders. The job consists or hiring a direct downline is which you would be responsible to train and mentor reps. Also expected to join leadership calls and help maintain and create an exciting and hard working culture. Opportunity for growth into Partnerships and divisional roles as well. Responsibilities & Expectations Develop, refine and master sales skills in order to generate revenue Learn how to effectively use sales technologies such as CRM's Successfully engage with clients and provide necessary support for success Promote like-minded success through friendly competition and growth mindset training Be coachable Promote positivity and creative thinking in order to help your team's sales and customer service processes Demonstrate learned sales skills and abilities Qualifications & Skills Verbal communication Organization Scheduling Time management Professionalism Customer focus Earnings & Company Benefits Managers earnings will depend or recruiting and downline efforts. Avg range is ($50,000-200,000) Multiple extra bonuses, competitions, incentives/prizes and opportunities are available Opportunity for free housing/furniture set up for managers based on revenue Networking Potential Partnership routes and Divisional roles The opportunity to network with like-minded Individual's from all over the country! E04JI802mqqn4084dfj

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Office Manager will provide administrative support to all Club departments at the venue, as well as to the General Manager. Administrative duties may include, but are not limited to, assisting with payroll, handling A/P and A/R responsibilities, assuring compliance in hourly employee personnel files, handling basic HR duties, scheduling, and general clerical duties, and GL entries. Perform month end closing work, account reconciliations, and profit statement reporting to management. Safeguard company assets, and provide data and fiscal support to other departments within the company. It is critical that the Office Manager have the ability to multi-task, organize and prioritize tasks, and willingly assist other Club staff where needed. In light of the sometimes seasonal and event-driven nature of our business, the successful incumbent will have the ability to focus on and prioritize the administrative duties that are most critical and time-sensitive. This role pays an hourly rate of $24.00-$29.00 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until January 2, 2026. Responsibilities * Provide general office/administrative/accounting support including input of weekly sales reports, A/P and A/R data entry. * Assist with basic payroll functions: compile and process weekly payroll, data entry, timekeeping verification, ensure W-4, I-9 forms are complete and on file. * Provide accounting support to company departments. Oversee document coding. Calculate commissions earned. * Safeguard company assets through close monitoring of accounting procedures; conduct audits as needed. Reconcile bank deposits to sales reports, inventory levels, payroll reporting, A/P and A/R activities. * Provide general office and clerical support: copying, filing, correspondence, telephone inquiries. * Handle basic Human Resources functions: answer employee inquiries regarding scheduling, facilitate job fairs and new hire orientation, submit workers compensation claims and maintain OSHA log, basic report generation, respond to initial unemployment claims, interface with employees regarding basic employment issues. * Relay any accounting, HR, employee relations, safety, policy or procedural concerns, and any situation that may result in disciplinary action, to management in a timely and responsible manner. * Timely respond to member billing questions. * Monitor receivables aging and contact past due accounts. * Assist new employee candidates with onboarding issues. Qualifications * Bachelors degree in accounting, finance or related field. * Four or more years' experience in an accounting position with increasing level of oversight and responsibility. * Thorough understanding of accounting and financial reporting principles and practices. * Demonstrate knowledge of payroll and tax issues, basic knowledge of employment law. * Advanced proficiency with computers in a Windows platform including Microsoft applications, accounting/payroll/HRIS systems. Experience with ADP a plus. Extensive experience preparing accurate spreadsheets and reports. * Consistent and reliable attention to detail, accuracy and validity. * Ability to multi-task in a fast-paced, changing environment. Must work well under pressure of deadlines. * Ability to successfully interact and collaborate all team members professionally and supportively. * Thorough understanding of accounting and financial reporting principles and practices. * Excellent organizational and time management skills; ability to delegate tasks efficiently and develop staff to next level. * Ability to adhere to highest standards of ethics, integrity, professionalism, and discretion. * Ability to execute solid management decisions quickly and efficiently. * Ability and willingness to work extended hours (i.e. evenings, weekends, holidays), as frequently required by event or business necessity. * Ability to develop and maintain cooperative working relationships with company and business contacts. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.