WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
GL1
Team manager job in Murray, UT
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25-45 hourly 60d+ ago
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Director, Customer Service
Nature's Sunshine Products 4.4
Team manager job in Lehi, UT
About Nature's Sunshine:
Nature's Sunshine is a leading health and wellness company that manufactures and distributes high-quality natural supplements worldwide. Our rich history and commitment to innovation empower individuals to achieve optimal health and well-being.
The Opportunity:
As the Director of Global Customer Support, you will be a pivotal leader in driving our customer-centric strategy and ensuring exceptional experiences for our valued customers worldwide. You will lead and develop a high-performing global customer support organization, leverage technology, and foster a culture of continuous improvement.
Key Responsibilities:
Strategic Leadership: Develop and execute a global customer support strategy aligned with Nature's Sunshine's overall business objectives, enhancing customer satisfaction, loyalty, and retention.
Team Leadership: Lead, mentor, and inspire a diverse team of customer support professionals across multiple locations, fostering a collaborative and results-oriented environment.
Operational Excellence: Oversee the efficient and effective operation of global customer support call centers, ensuring consistent service levels, accurate information, and timely resolution of customer inquiries and issues.
Digital Transformation: Champion digital transformation initiatives to optimize customer support processes, enhance self-service capabilities, and leverage technology to improve key performance indicators (KPIs).
Customer Advocacy: Act as a passionate advocate for the customer, ensuring their voice is heard and their needs are met throughout the organization.
Cross-Functional Collaboration: Collaborate closely with sales, marketing, product, and other departments to develop integrated strategies and programs that enhance the overall customer experience.
Performance Management: Monitor and analyze key performance indicators (KPIs) related to customer satisfaction, resolution rates, cost per contact, and other relevant metrics. Identify areas for improvement and implement data-driven solutions.
Process Improvement: Continuously evaluate and improve customer support processes, policies, and procedures to enhance efficiency, effectiveness, and customer satisfaction.
Risk Management: Work closely with the compliance and legal departments to address complaints, policy enforcement, and termination issues.
Qualifications:
Bachelor's degree in business, marketing, or a related field (or equivalent experience).
8-10+ years of progressive experience in customer support leadership roles, focusing on global operations.
Proven track record of building and leading high-performing customer support teams in a fast-paced, high-volume environment.
Strong understanding of contact center technologies, CRM systems (e.g., Nice in Contact), and workforce management tools.
Experience leading digital transformation initiatives and leveraging technology to improve customer support operations.
Excellent communication, interpersonal, and problem-solving skills.
Ability to think strategically, analyze data, and make data-driven decisions.
Demonstrated ability to build strong relationships and collaborate effectively with cross-functional teams.
A passion for customer service and a commitment to delivering exceptional customer experiences.
Comfortable challenging the status quo and driving innovation in customer support practices.
Demonstrated experience building organizational relationships, fostering open communication, and cross-functional collaboration.
Proven aptitude in living the 'Customer Experience' and collaborating with customer service colleagues globally to meet customer expectations through organizational objectives.
#ZR
Nature's Sunshine is dedicated to being a
Force of Nature
that champions social and environmental wellness. We are focused on building a team of professionals with diverse backgrounds and experiences to become the natural supplement company of the future. By celebrating the individuality and unique perspectives of our workforce, we empower our employees to share the healing power of nature with more people around the world. And through our commitment to sustainable processes, renewable energy usage and waste reduction initiatives, we're devoted to preserving nature and its power for future generations.
We believe we are stronger together, and our ongoing commitment to diversity, equity, inclusion and belonging ensures that every employee is treated with fairness and respect. Because doing what's right-in the right way-is how we succeed as a company and a society.
$124k-178k yearly est. 60d+ ago
Director TIS Customer Care Business Applications Operations
Enbridge 4.5
Team manager job in Salt Lake City, UT
Employee Type:
Regular-Full time
Union/Non:
Are you ready to lead the technology behind exceptional customer experiences?!
As Director TIS Customer Care Business Applications Operations, you will provide strategic and operational leadership for Enbridge's customer care technology ecosystem, supporting more than 7 million mass market and industrial customers across North America. You'll be responsible for critically important platforms spanning SAP, Oracle, and mainframe-based CIS systems, digital customer channels, and integrated contact center technologies ensuring reliability, security, and performance at scale.
In this role, you will drive operational excellence, modernization, and value realization across customer applications, while leading multimillion-dollar vendor relationships and contracts. Partnering with senior business and technology leaders, you will align technology operations with enterprise strategy, lead geographically dispersed teams, and implement industry-leading practices that enable seamless billing, customer service, and digital engagement. We look forward to your application in consideration of this outstanding opportunity!
What You Will Do:
Lead strategic direction, operational excellence, and modernization of Enbridge's customer care technology ecosystem, ensuring alignment with business strategy and delivery of innovative, high-quality services.
Coordinate management and optimization of technology assets, full accountability for the annual operating budget, ensuring cost-effective investment, lifecycle management, and value realization.
Responsible for negotiating multi-million contracts working with SCM and vendors.
Build and sustain multi-functional partnerships with Directors and VPs to drive innovation, ensure seamless service delivery, and align technology operations with business strategy.
Lead geographically dispersed teams across Ontario, Utah, North Carolina, and Ohio, using an advanced onshore/offshore delivery model and global partners.
Ensure 24/7 stability, security, and performance of customer-facing systems for accurate billing, customer service, digital engagement, and meter-to-cash processes.
Drive industry-leading technology practices in automation, efficiency in application support, upgrades, and cybersecurity.
Serve as an escalation point for major incidents, partner with Director level business leaders, and lead project-to-operations transitions and M&A integration activities.
Work closely with other TIS directors, Customer care directors, and VPs to deliver integrated, high-quality services and solutions across the organization safe (Cybersecurity) and reliably aligned with business strategy.
Lead and direct vendor relationships and operational roadmaps with SAP, Oracle, mainframe service providers, CRM/IVR vendors, and offshore partners.
Drive continuous improvement, CIS modernization, digital transformation, and regulatory compliance across Canadian and U.S. jurisdictions.
Build and mentor geographically distributed teams, encouraging accountability, team work, and continuous improvement.
Supervise team members (Managers, Specialists) and indirect reports (Analysts, Advisors, Specialists).
Who You Are:
You have:
8+ years of experience managing large enterprise systems with 5+ years of experience in a leadership role along with a bachelor's degree in information technology, computer science, engineering or a related subject area
Demonstrated experience operating and supporting SAP, Oracle Utilities, mainframe CIS, digital customer channels, and call center platforms while also having experience leading distributed application support teams across multiple regions
You can:
Show experience leading in an onshore/offshore delivery model with follow the sun, 24/7 global support along with having a successful participation in M&A system integration activities with minimal business disruption
Drive modernization, digital transformation and regulatory compliance while being a strategic problem solver who focuses on providing operational excellence and possess a continuous improvement mentality
You are:
An excellent written and verbal communicator with strong vendor management and contract negotiation skills
Able to show a solid background in IT Service Management (ITSM) practices (incident, problem, change, service and performance management)
The following are considered assets:
10+ years managing large enterprise systems
Certifications in ITSM (e.g., ITIL), project management (e.g., PMP) or relevant technology platforms (SAP, Oracle) are helpful
Working Conditions:
Work performed in a typical office environment with travel requirements
Work in a physical team environment in with staff across Ontario, Canada and Utah, North Carolina and Ohio in the United States
Frequently works with colleagues and partners in multiple locations
Salary Range:
$168,000-$220,000 USD. Salary will be based on candidate experience, skills and internal equity
* Applicable compensation policies and guidelines apply to internal candidates
Physical Requirements:
Include but are not limited to: Grasping, kneeling, light - moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement.
Mental Requirements:
Include but are not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.
#joinourteam
At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting ********************.
Information For Applicants:
Applications can be submitted via our online recruiting system only.
We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
Final candidates for this position may be required to undergo a security screening, including a criminal records check.
To learn more about us, visit ****************
$168k-220k yearly Auto-Apply 17d ago
Customer Experience Lead-South Towne PINK
Victoria's Secret 4.1
Team manager job in Sandy, UT
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $15.50
Maximum Salary: $19.50
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$15.5-19.5 hourly 10d ago
Customer Support Operations Manager
Podium Corporation 4.5
Team manager job in Lehi, UT
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.
In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we've deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.
Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.
Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.
Customer Support Operations Manager About the Role
Podium is hiring a Customer Support Operations Manager to lead operations for our Customer Support organization, with a strong emphasis on metrics, workforce management, and AI-powered support systems.
This role sits at the intersection of strategy and execution. You will own how Support operates day to day and how it evolves over time-through better systems, refined staffing models, enhanced processes, and integrating AI into core support workflows. You will directly manage Workforce Management and CX Ops team members (2 direct reports) and serve as a key thought partner to the VP of Support.
This role is onsite in Lehi, Utah, working closely with Support leaders and frontline teams.
What you will be doing:
Support Operations & Strategy
Own the operational health of customer Support, with accountability for key metrics (SLA, CSAT, FCR, handle time, backlog health, cost-to-serve).
Leverage SQL to run ad-hoc analysis and create reporting and dashboards to track all aspects of customer support (Sigma preferred)
Partner with Support leadership to identify performance gaps and design scalable solutions to solve for gaps.
Lead high-impact initiatives that improve efficiency, quality, and customer outcomes.
Workforce Management & People Leadership
Lead the Workforce Management function, including forecasting, capacity planning, staffing models, scheduling strategy, and productivity analysis.
Balance service levels, cost efficiency, and employee experience in workforce decisions.
AI, Automation & Innovation
Act as the operational owner for AI-powered Support initiatives, including building, deploying, and managing AI Agents.
Be highly curious about emerging AI models and tools, testing and applying them to real Support workflows.
Partner with Product, Data Science, and Engineering to design agent behavior, escalation logic, guardrails, and success metrics.
Measure and improve AI performance (containment, deflection, quality, CSAT impact).
Own Support's metrics framework, dashboards, and operating rhythms.
Design, document, and maintain SOPs to ensure consistency and scalability.
Partner with Business Applications on Support tooling and workflow optimization (Zoom Contact Center preferred).
What you should have:
5-8 years of experience in CX Operations, Support Operations, Consulting, or similar roles.
Prior people leadership experience.
Comfort building, testing, and managing AI-enabled workflows-not just consuming vendor solutions.
Strong analytical mindset with the ability to translate data into clear actions.
Experience working cross-functionally with Product, Engineering, Customer Experience and Data Science.
Familiarity with contact center platforms; Zoom Contact Center experience strongly preferred.
Why you'll love working here:
Podium is the best place to work to:
Join the leaders in AI agents
Unlock career-defining growth
Build with world-class talent
Make a real impact on local business
Benefits
Open and transparent culture
Life insurance, long and short-term disability coverage
Paid maternity and paternity leave
Fertility Benefits
Generous vacation time, plus three 4-day summer holiday weekends
Excellent medical, dental, and vision benefits
401k Plan with competitive company matching
Bi-annual swag drops with cool Podium gear and apparel
A stellar HQ (Utah) gym with local professional coaches and classes offered
Onsite HQ (Utah) child care center, subsidized for employees
Additional benefits for fully remote employees
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status
$73k-109k yearly est. Auto-Apply 8d ago
Customer Care Expert (SLC)
Select Portfolio Servicing
Team manager job in Salt Lake City, UT
Shifts being filled: Monday to Friday Part Time: 10:00AM - 2:00PM ; 2:00PM - 6:00PM Full Time: 9:00AM-6:00PM The Customer Care Expert (CCE) is responsible for delivering personalized service to the customer throughout the life of the loan to solve customer inquiries and manage the customer relationship throughout the default process in a call center environment. The CCE will be the liaison between the customer and any other mortgage operations' groups as necessary. In this role, this person will act as the communication liaison to ultimately resolve the customer's inquiry and/or delinquency.
Principal Duties:
1. Handle customer calls efficiently and effectively, while providing exceptional customer service
2. Accurately and promptly execute transactions, such as billing inquiries and account changes.
3. Identify customer needs through in-depth probing. Solve customer problems using swift, sound judgments based on the facts of each situation.
4. Resolve account delinquency by collecting past due payments as needed
5. Communicate loss mitigation options and decisions to customers
6. Obtain complete and accurate documentation from customers and approved third parties.
7. Manage daily workflow within prescribed timeline and quality metrics, if assigned a loan population
8. Complete affirmations prior to proceeding to foreclosure if assigned a loan population.
Specifications:
1. Strong interpersonal skills: professional, courteous, empathetic, level-headed, composed.
2. Excellent customer service and or sales skills. Loss Mitigation and or Customer Service experience is preferred
3. Superior communication skills, in verbal and written communication
4. Effective listening, problem solving and negotiating required.
5. Basic computing skills, including mouse & keyboard usage, launching programs, windows navigation.
6. Proven record of dependability with excellent time management and the ability to self-manage.
7. Proven ability to handle stressful situations and effectively manage a high volume workload. Willing to work in a call center environment with heavy telephone customer interaction.
$93k-134k yearly est. 60d+ ago
Manager Airport Experience & Reliability
Breeze Airways
Team manager job in Cottonwood Heights, UT
Working at Breeze Airways is an exciting endeavor and a serious commitment to bring “The World's Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission:
“To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.”
Breeze is hiring- join us!
The Manager Airport Experience and Reliability oversees a Team of Airport Duty Supervisors, ensuring a Seriously Nice experience for Airports throughout our network while maintaining operational reliability and compliance. This role leads the Supervisors on Duty and acts as the primary day-of representative for Airport Standards & Learning and Airport Operations leadership within the OCC to Dispatch, Flight Operations, and Inflight.
Reporting to the Director, Airport Operations Standards in Learning, this role ensures the supports of the entire Airport experience - from day-of operation support, investigation assistance, monitoring and improving resources for Airports and coordinates with the entire Guest Service Training Department on projects to drive continuous improvements to the Guest Experience and drive operational excellence. This role reflects Breeze's commitment to Safety, Kindness, Integrity, Ingenuity, and Excellence.
Here's what you'll do
Lead, coach, and mentor Airport Supervisors on Duty, fostering a culture of accountability, collaboration, and operational excellence.
Oversee scheduling, workload distribution, and performance evaluations for the team.
Lead and oversee the Airport Duty Supervisor team in the OCC to ensure consistent, high-quality support for Airport Operations Team
Serve as the Airports operational point of contact for day-of performance, reliability tracking, and support Irregular Operations recovery, as needed
Ensure compliance with FAA, TSA, DOT, and company standards across all airport operations.
Monitor and analyze reliability data to identify trends and recommend proactive strategies
Support investigations, fact-findings, and corrective actions in collaboration with Airport Operations Team
Develop and maintain Airport Operations Playbook, aliging with Airport Operations & Airport Operations Standards & Learning Teams to provide standardizing processes, communications, and decision-making across all shifts
Partner with Airport Operations Standards & Learning Leadership to drive creation of tools and resources for Airports Team Members
Track and report performance metrics to leadership; recommend changes to enhance operational efficiency and Team Member experience
Other duties as assigned
Here's what you'll need to be successful Minimum Qualifications
Bachelor's degree or equal equivalent experience
5+ years of relevant Airport Operations management experience
5+ years of experience in people leadership leading a diverse workforce
Strong knowledge of FAA, DOT, TSA Regulations & Airport procedures
Strong analytical, organizational, and problem-solving skills
High performance orientation; able to prioritize and make sound decisions under pressure
Excellent communication and interpersonal skills, with the ability to influence and partner across multiple functions
Willingness to travel and work varied hours to support operational needs
Must pass a DOT pre-employment drug test, TSA fingerprint-based criminal history records check, and a Breeze background check
Preferred Qualifications
7+ years in Airport Operations leadership or operational reliability management
Proven record of improving operational performance or reliability metrics
Experience in developing playbooks, SOPs, or process documentation
Skills/Talents
Models Breeze's values: Safety, Kindness, Integrity, Ingenuity, and Excellence
Advanced computer proficiency (MS Office, Workday, SharePoint, and reporting tools)
Demonstrated ability to lead through change and influence cross-functional outcomes
Skilled in conflict resolution, coaching, and performance management
Exceptional attention to detail and follow-through
Able to maintain confidentiality and exercise sound judgment
Perks of the Job
Health, Vision and Dental
Health Savings Account with Breeze Employee Match
401K with Breeze Employee Match
PTO
Travel on Breeze and other Airlines too!
Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Breeze Airways will never request your Social Security Number, Driver's License or Date of Birth on our job postings. Job Postings requesting any or all of this information should be regarded as a scam. To ensure you are applying to an actual Breeze Airways posting, please apply online at ***************** then click “Careers” at the bottom of the page.
$46k-84k yearly est. Auto-Apply 22d ago
Sentinel - SDS Supplier Management Team Lead Manager 3- 17525
Northrop Grumman 4.7
Team manager job in Roy, UT
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Northrop Grumman Defense Systems is seeking a SDS Supplier ManagementTeam Lead Manager 3. This position is located in Roy, UT and supports the Sentinel program.
This role may offer a competitive relocation assistance package.
What You'll Get To Do
This role will provide leadership, overall vision and strategy, operations, process and tool/application alignment for Supplier ManagementTeams (SMTs) and their team leads within Defense Systems Strategic Deterrent Systems Division (DS SDS). You will enjoy a vigorous and challenging work environment focused on excellence in a leading edge high technology arena. The responsibilities for this role have a common goal: to enable proposal and programmatic efforts of Supplier ManagementTeams (SMTs) to achieve high-IMPACT outcomes through enhanced predictability, reliability, transparency, and accountability.
Roles & Responsibilities:
Provide Supplier ManagementTeam (SMT) leadership and staffing to support Strategic Deterrent Systems (SDS) Division and Sentinel program needs.
Provide SDS Division guidance and oversight to ensure effective management of Sentinel program suppliers and drive continuous supplier improvement.
Set clear expectations for Supplier ManagementTeams (SMTs). Accelerate the success of current and future SMT Leads and SMT members through direct leadership and proactive engagement.
Define and implement standardized Supplier ManagementTeam (SMT) processes, systems, best practices, standards, guidance, and tools, to enable efficient program execution. Drive continuous improvement of processes and tools, to continually leverage lessons learned across the SMT organization.
Provide SMT Leads with the tools (guidance, knowledge, subject matter expertise) to drive improvements in supplier performance, through rigorous and effective supplier program management.
Ensure Supplier facing competency development of all SMT Leads and SMT staff. Strengthen supplier-focused program management skills across the SMT organization, through learning and development initiatives.
Promote SMT knowledge sharing across the Division and Program. Facilitate effective cross-functional communication and collaboration.
Create cross-company networking opportunities with peers, SMEs, and executives.
Identify opportunities for increased organizational alignment and efficiencies across all SMTs, and partner with cross-functional organizations across the Division and Program to implement effective solutions.
Provide Supplier ManagementTeams (SMTs) with specific training curriculum that complements the NG Development Center and Program Management curriculums.
Some travel may be required.
Required Competencies:
Must possess leadership and team building capabilities, excellent communication, and have strong interpersonal skills
Have experience collaborating effectively across a cross-functional organization
Must possess solid organization abilities and be a motivated, flexible team leader
Desire to teach and share knowledge across teams, so that people throughout the organization feel engaged and connected to their work
Always act with integrity, and the highest ethical standards characterize everything you do
Treat all people with respect, and model personal growth and continuous development
Know how to build an inclusive environment that attracts, retains, and inspires a diverse and engaged team.
Develop trusted and valued customer and peer relationships and communicate effectively
Deliver excellence, strive for continuous improvement and respond vigorously to change
Create and execute strategies that result in long-term, top-tier, sustainable value creation
Position Benefits
As a full-time employee of Northrop Grumman Defense Systems, you are eligible for our robust benefits package including:
Medical, Dental & Vision coverage
401k
Educational Assistance
Life Insurance
Employee Assistance Programs & Work/Life Solutions
Paid Time Off
Health & Wellness Resources
Employee Discounts
This positions standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off.
You'll Bring These Qualifications
Bachelor's degree with at least 8 years of related experience, Master's Degree and 6 years of experience or an additional 4 years of related experience in lieu of degree.
Must be a US Citizen with an active DoD Secret clearance with an in-scope investigation date within the last 6 years
Must be eligible to obtain Enhanced Security Clearances within a reasonable amount of time as determined by the company to meet its business needs
At least 3 years of experience supporting U.S. Government contracts and/or large supplier management portfolio experience in other industries
At least 3 years of financial experience in EVMS or similar cost and schedule management systems
At least 2 years of experience managing a Program effort or Major Subcontract (in either a supply chain, SMT, or program/project management role)
These Qualifications Would be Nice to Have
Proven ability to provide strategic direction regarding Program Management or Supply Chain products, processes, applications, and technology.
Minimum of 3 years in a formal management position managing cross functional teams, leading projects, budgets and schedules
The qualified candidate must be customer-focused with proven leadership skills and excellent communication skills.
Candidate must be entrepreneurial, self-starter and can challenge the status quo.
Minimum 10 years' experience supporting U.S. Government contracts and customers and/or large supplier management portfolio experience in other industries; OR Master's Degree and 8 years' experience supporting U.S. Government contracts and customers and/or large supplier management portfolio experience in other industries
#sentinelleadership
Primary Level Salary Range: $166,700.00 - $250,100.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
$70k-94k yearly est. Auto-Apply 16d ago
Dental Office Manager (w/ Open Dental knowledge) (Draper, UT)
Professional Dental & Orthodontics
Team manager job in Draper, UT
Professional Dental is now hiring an experienced office manager with +3 years of experience for our Draper office.
The Dental Office Manager is responsible for managing the day-to-day operations of the dental office, including supervising staff, managing patient flow, handling financial and administrative tasks, and ensuring that the office runs smoothly and efficiently.
We at Professional Dental are looking for patient-focused office managers that have the desire and willingness to provide the best possible care to every patient. Being adaptable and a team player will be essential to your work at Professional Dental.
Responsibilities:
Supervise and coordinate the activities of the dental office staff, including receptionists, dental assistants, and hygienists
Manage patient flow and schedule appointments, ensuring that the office runs efficiently and that patients are seen in a timely manner
Handle financial and administrative tasks, such as managing insurance claims and billing, preparing financial reports, and maintaining patient records
Purchase supplies and equipment as needed, and maintain inventory levels
Oversee the maintenance and cleanliness of the office
Communicate with patients and staff, and resolve any issues or concerns that may arise
Implement policies and procedures to ensure compliance with dental regulations and standards
Stay up-to-date on the latest developments in dentistry and office management best practices
Job Requirements:
High school diploma or equivalent
+3 years experience working in a dental office, with knowledge of dental terminology and procedures
Experience working with Open Dental
Excellent organizational and communication skills
Ability to manage and supervise staff effectively
Proficiency with computer programs (Office and Open Dental)
Attention to detail
Well-organized and reliable
What We'll Offer You:
$15-$20/hr according to experience
Unparalleled support to grow your career
A culture that celebrates success and diversity
$15-20 hourly Auto-Apply 60d+ ago
Dental Office Manager
Platinum Dental Services
Team manager job in Lindon, UT
Description:
Platinum Dental Office Leader -
About Us:
Platinum Dental Services is a leading dental service organization dedicated to providing exceptional patient care and maintaining a positive, supportive work environment.
Are you a highly motivated and driven professional? Platinum Dental Services is seeking Office Leaders to join our rapidly expanding company. We are team-oriented, fast-paced, and goal-driven, offering outstanding career development and advancement opportunities.
As an Office Leader, you will take on a true leadership role by leading the team, driving the success of your office and the overall business. Your leadership and salesmanship will ensure the practice achieves its goals while upholding high standards of clinical excellence and patient service.
Why Platinum Dental Services?
Competitive compensation: Earn $55-60k per year with excellent prospects for career development and advancement in a high growth company.
Monthly bonuses: Competitive bonus structure based on measurable metrics.
Comprehensive benefits: Full medical, vision, dental coverage, and 401K matching.
Paid time off: One week of paid time off each year and paid holidays.
Professional growth: Abundant opportunities for learning and advancing your career.
Great office culture: We foster a collaborative and dynamic environment where teamwork and mutual respect are at the forefront.
Job Summary:
The Office Leader is responsible for overseeing all administrative and operational aspects of the dental practice. This role requires strong leadership, sales ability, organizational, and financial management skills. He/She will play a critical role in ensuring the office runs efficiently, optimizing patient experience, and achieving practice goals.
Key Responsibilities:
Customer Service & Sales:
Help patients understand the value of good oral health and recommended dental services
Ensure the Office and Team is providing a positive experience and safe environment to all guests and patients in the office
Address any patient concerns or complaints and implement strategies to enhance patient satisfaction and retention
Monitor patient feedback and implement necessary improvements.
Financial Management:
Manage the practice's P&L, ensuring financial targets are met or exceeded.
Develop and monitor the office budget, track expenses, and analyze financial reports.
Oversee patient AR, collections and ensure accurate billing procedures.
Implement and maintain financial controls and procedures to safeguard practice assets.
Conduct regular financial reviews with the dentist(s) and managementteam.
Operational Management:
Ensure efficient daily operations, including patient scheduling, check-in/check-out, and phone management.
Implement and maintain office policies and procedures.
Manage inventory and order supplies, ensuring cost-effectiveness and efficiency.
Maintain accurate patient records and ensure compliance with HIPAA regulations.
Coordinate with dental staff to optimize workflow and patient flow.
Team Leadership & Supervision:
Supervise and support office staff, including hiring, training, and performance management.
Foster a positive and collaborative work environment.
Conduct regular staff meetings and provide ongoing coaching and development.
Handle employee relations issues and resolve conflicts as needed.
Business Development:
Identify opportunities to grow the practice and increase revenue.
Develop and implement marketing and outreach strategies.
Analyze market trends and competitor activities to inform business decisions.
To Apply: Please Apply Directly or
Please submit your resume and to:
UT Based Roles: **********************************
CO, NV, AZ Based Roles: ********************************
This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. The employer reserves the right to modify, add, or remove duties and to assign other duties as necessary.
Requirements:
Qualifications:
Proven experience in both sales and management
Strong understanding of financial management principles and practices, including P&L ownership.
Excellent leadership, communication, and interpersonal skills.
Proficiency in dental practice management software.
Knowledge of dental terminology, procedures, and insurance processing.
Ability to multitask, prioritize, and manage time effectively.
Strong problem-solving and decision-making skills.
$55k-60k yearly Easy Apply 4d ago
Dental Office Manager
Simply Smiles Dental LLC
Team manager job in Salt Lake City, UT
Job DescriptionBenefits:
Competitive salary
Employee discounts
Paid time off
We are looking for an organized, experienced office manager. 3 Days a week with optional 4th. Busy West Valley Office. MUST have 3+ years dental front office experience. Dentrix knowledge preferrable. PAY $25-27/hr. DOE Email resumes to ************************
$25-27 hourly Easy Apply 4d ago
Customer Engagement Manager
Dodge Construction Network
Team manager job in Salt Lake City, UT
Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention.
This is a full-time position and reports directly to the Manager, Customer Success.
**_Preferred Location_**
This is a remote, home-office role and candidates can be located anywhere in the continental United States.
**_Travel Requirements_**
Travel is less than 10% of the time and may be occasionally required for GTM or team meetings.
**_Essential Functions_**
+ Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction
+ Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools
+ Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches
+ Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios
+ Follow SOPs for all account interactions within standard CRM systems and other tools
**_Key Metrics for Success_**
+ **First-Year Retention Rate:** Percentage of clients retained through their first renewal date
+ **Renewal Rate:** Percentage of clients renewing beyond their first year
+ **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year
**_Education Requirement_**
Bachelor's degree and/or combination of equivalent work experience preferred.
**_Required Experience, Knowledge and Skills_**
+ 2+ years of experience in sales, account management, or customer support for SaaS-based software
+ Proficiency in Microsoft Office (Word, Excel, PowerPoint)
+ Ability to quickly learn and apply SaaS products
+ Basic knowledge of the construction industry, or the ability to learn it quickly
+ Strong personal integrity and accountability for outcomes
+ Excellent written and verbal communication skills
+ Strong relationship-building and customer-focused approach
+ Ability to coach customers on best practices and identify pain points and solutions
+ Empathetic mindset with a focus on supporting small business growth and customer success
**_Preferred Experience, Knowledge, and Skills_**
+ Experience working in a SaaS environment
+ Experience with CRM or order management systems
+ Bilingual (English/Spanish) preferred
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
_Base Salary range: $50,000-$60,000 + monthly variable_
This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._**
**_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._**
**_Reasonable Accommodation_**
**_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
\#LI-Remote
\#LI-SB1
\#DE-Remote
\#DE-2026-23
$50k-60k yearly 21d ago
Office Manager ~ Human Services
Tooele County 4.5
Team manager job in Tooele, UT
The Office Manager provides comprehensive administrative, operational, and programmatic support to ensure the efficient functioning of the department. This position serves as a central point of coordination for office operations, financial and grant administration, records management, and leadership support. The Office Manager plays a key role in maintaining organizational systems, supporting compliance requirements, facilitating communication, and enabling data-informed decision-making.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Assist the Department Director with daily office operations, including facilities coordination, supplies, records management, and administrative systems.
Develop, implement, and maintain office procedures to improve efficiency, consistency, and accountability.
Prepare professional correspondence, reports, presentations, and other departmental documents.
Coordinate calendars, meetings, agendas, and logistics to support department leadership and program operations.
Maintain accurate electronic and hard-copy records in accordance with retention and compliance requirements.
Perform financial support functions, including processing invoices, preparing purchase orders, maintaining expense records, and managing cash deposits.
Facilitate internal communication and coordination between leadership, staff, and partner departments.
Track deadlines, deliverables, and administrative workflows across departmental programs and initiatives.
Maintain confidentiality and ensure the security of sensitive and protected information.
Assist with data collection and basic reporting to support performance monitoring and informed decision-making.
Administer grant funding in accordance with requirements and obligations; generate reports and assist with data evaluation for both inbound and outbound grant funding.
Support special projects and provide backup administrative support as needed.
QUALIFICATIONS
Knowledge of general office administration practices, records management, and organizational systems.
Knowledge of basic financial and procurement processes, including invoicing, purchasing, expense tracking, and documentation requirements.
Working knowledge of grant administration principles, including compliance, reporting, and documentation requirements.
Strong organizational and time-management skills, with the ability to manage competing priorities, track deadlines, and maintain accuracy across multiple workflows.
Proficiency in standard office software and technology, including word processing, spreadsheets, email, shared document platforms, and enterprise systems used for bookkeeping and payment processing.
Ability to prepare clear, professional written communications, reports, and presentations.
Ability to collect, organize, and summarize data to support reporting and informed decision-making.
Ability to establish and maintain effective working relationships with leadership, staff, partner departments, and external stakeholders.
Strong attention to detail and commitment to accuracy in financial, administrative, and recordkeeping functions.
Ability to work independently, exercise sound judgment, and take initiative while operating within established policies and procedures.
Demonstrated aptitude for improving administrative processes and implementing efficient systems.
Ability to maintain confidentiality and handle sensitive information with discretion and professionalism.
EDUCATION AND EXPERIENCE
Associate degree with an emphasis in business, finance, public administration, or office management. Bachelor's degree in a related field preferred.
AND
Four to six (4-6) years of experience related to the above duties; general office practices; and progressive office management and administrative duties including bookkeeping, budgeting, technical writing, and strategic planning. An equivalent combination of education and experience.
SPECIAL QUALIFICATIONS
Must possess a valid Utah driver's license with no DUI's/ARR's in the past five (5) years and no more than two (2) moving violations within the past 24 months.
Project Management Professional (PMP) or related certifications preferred.
WORK ENVIRONMENT
Work is performed in a controlled environment. The noise level in the work environment is usually quiet.
Working conditions conform to the usual indoor office environment.
Ability to occasionally travel.
May make site visits with contractors or grant awardees
PHYSICAL REQUIREMENTS
Hand-eye coordination is necessary to operate computers and various pieces of office equipment; Required to frequently talk and hear; sit, use hands to fingers, handle, feel or operate objects, tools or controls; and reach with hands and arms. Hand dexterity is required for computer use.
Required to stand or walk.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Mental acuity is needed in decision making and stressful situations.
The employee may be required to exert light physical effort, including frequent lifting of up to ten pounds and occasional lifting of up to 25 pounds.
STANDARD PERFORMANCE EXPECTATIONS
Thoroughness, planning and organization, neatness and accuracy.
Learning and knowing all phases of the job; recognizing and solving routine problems; knowing the office policies, systems and services.
Compared to other employees, maintaining a competent volume of work in addition to regular tasks, and also a competent speed of work.
Being able to perform new duties, adjust to new situations, and control of self under pressure.
Being resourceful; volunteering suggestions for improvement of work; being self-starting; seeking new tasks; taking responsibility.
Making decisions; studying and considering all facts; using common sense.
Cooperating with supervisors and peers; accepting constructive criticism; seeking self-betterment through education and other means.
Being friendly, helpful and showing self-control.
Being punctual in attendance.
Being professional in dress and manner; showing good housekeeping of the general work area.
**Tooele County is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, or any other protected class.**
$52k-79k yearly est. 3d ago
Customer Experience Supervisor
Serenity Mental Health Centers 3.7
Team manager job in Lehi, UT
Lead With Purpose. Grow With Impact. Step Into Healthcare Leadership at Serenity.
If you've ever wanted a career that
truly
makes a difference - one where your leadership directly impacts people's lives - Serenity Healthcare is where your next chapter starts. We're transforming what mental wellness feels like, and we're looking for leaders who want to be part of something meaningful.
No Healthcare Experience? Perfect.
We don't hire for medical expertise - we hire for heart, drive, and leadership.
If you know how to motivate a team, hit goals, elevate others, and keep operations smooth and steady, you already have what it takes. We'll teach you everything else.
Customer Experience Supervisor | Lehi, UT
As a Call Center Supervisor, you'll lead the team that is often the
first voice of hope
for our patients. Your leadership sets the tone - calm, compassionate, organized, and confident. You'll coach your team, support them through challenges, and ensure every caller feels heard, respected, and cared for.
What You'll Do
Lead a high-performing team delivering concierge-level patient support
Coach with intention - accountability, honest feedback, personal growth
Handle escalations with empathy and solutions-first thinking
Use performance metrics to elevate team results and drive outcomes
Maintain world-class service standards that make a real difference for patients
What You Bring
1+ year experience supervising customer service teams
Experience in a call center environment is a strong plus
Passion for helping people - patients
and
teammates
A track record of hitting goals and improving performance
Clear, confident communication and strong decision-making
Ability to stay cool under pressure and adapt quickly when needed
A results-driven mindset with a focus on continuous improvement
Why You'll Love Working Here
A culture built on excellence, growth, and genuine impact
Competitive pay based on experience
Serious career growth in a rapidly expanding organization
Premium benefits: We cover 90% of medical, dental & vision
401(k) because your future matters
10 PTO days + 10 paid holidays (15 PTO days after your first year!)
Referral bonuses for bringing more talented people into our mission
Who We Are
Serenity Healthcare empowers patients using innovative, FDA-cleared technology and evidence-based treatments that help people reclaim their lives - especially when other options haven't worked. Our mission is hope, healing, and real results.
Serenity Healthcare is an equal opportunity employer. Employment is contingent upon successfully completing a criminal background check and drug screen.
$23k-38k yearly est. Auto-Apply 3d ago
Seasonal Call Center Supervisor
Education Works 3.8
Team manager job in Salt Lake City, UT
Seasonal | Expected through April 30, 2026 Are you a people-first leader who enjoys coaching, problem-solving, and helping others succeed? As an Intuit Product Expert Supervisor, you'll lead and develop a high-performing team of student customer service agents while partnering closely with Intuit to deliver exceptional customer experiences.
This is a hands-on leadership role where you'll make a real impact-supporting agent growth, resolving complex customer concerns, and fostering an inclusive, motivating team culture.Roles and Responsibilities
Lead & Coach:
Lead and support a team of 20-25 student call center agents
Conduct regular 1:1 coaching sessions focused on performance, development, and engagement
Provide real-time guidance and feedback to help agents meet quality, productivity, and attendance goals
Identify skill gaps and partner with training and leadership teams to strengthen performance
Operational Excellence:
Monitor schedule adherence, attendance, and timecards; make corrections and approve payroll as needed
Partner with Workforce Management and Operations to ensure proper staffing and coverage
Ensure required training and continuous learning modules are completed on time
Uphold Intuit and EAW policies, standards, and compliance expectations
Customer & Client Support:
Handle escalated customer concerns with professionalism and care
Serve as a key liaison between agents, leadership, and clients to ensure alignment
Participate in weekly and monthly business reviews, sharing insights on team performance and trends
Escalate systemic issues and recommend process improvements when appropriate
Culture & Engagement:
Foster an inclusive, supportive team environment that balances accountability with recognition
Model professionalism, integrity, and a growth mindset
Support agent success through motivation, recognition, and clear expectations
What We're Looking For
Required Qualifications:
Associate or Bachelor's degree
3+ years of experience in a call center or customer service environment
Experience coaching, leading, or supervising others
Proven ability to handle customer escalations effectively
Strong communication, organization, and time-management skills
Comfort working in a fast-paced, metrics-driven environment
Proficiency with Microsoft Office and basic reporting tools
High level of professionalism and discretion with confidential information
Preferred Traits:
A passion for coaching and developing others
Strong problem-solving and analytical skills
Ability to multitask and adapt in a dynamic environment
Openness to feedback and continuous improvement
Why Join Us?
Develop your leadership skills in a real-world supervisory role
Gain experience working with a well-known client (Intuit)
Make a meaningful impact on student employee success
Be part of a supportive, collaborative team culture
Build experience that strengthens your future career opportunities
About UsEducation at Work provides programs and services to students, employers, education and government partners to facilitate a workforce system that provides opportunity to students, well-prepared early career workers for employers, and is a critical component of creating a workforce system that meets the economic and social requirements to support thriving and prosperous communities. Our mission is to provide students with work-based learning programs that enable students to secure jobs that enable economic mobility.
AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT:
Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.
$29k-36k yearly est. Auto-Apply 60d+ ago
Office Manager
Midvale 3.4
Team manager job in Midvale, UT
Benefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Looking for a self-motivated and dedicated individual to be an office manager for Glass Doctor Auto of Midvale. Experience preferred but not required.
SALARY
$40,000 - $50,000 a year with bonuses and commissions
STATEMENT OF DUTIES
Primary Function
Is responsible for maintaining the safe, neat, clean, efficient, and professional operation of the office.
Specific Duties
Building company culture with Glass Doctor core values
Working directly with customers
Coordinating between installers and customers
Scheduling customers for service
Resolving concerns and issues
Maintaining office organization and cleanliness
Training new and existing staff
Following procedures and establishing new policies
Qualifications
Must be self-motivated, energetic and results oriented with a high level of work intensity and a bias for action.
Must be able to lead by example.
High school graduate.
Computer literate and working knowledge of word processing, business software and spreadsheet applications.
Personality suitable to communication effectively with customers and fellow employees.
Ability to provide technical and training guidance to less experienced employees.
Ability to give directions in assisting employees in a non-threatening and nonconfrontational manner.
High degree of self-confidence.
Driven to provide the highest level of customer service and satisfaction.
Ability to listen and follow directions to perform job duties without being argumentative or disruptive.
Ability to think in a logical and progressive manner.
Ability to effectively manage a variety of situations on a day-to-day basis.
Ability to write effective business correspondence.
Good communication and interpersonal skills which are particularly well suited to working with a variety of situations and employees.
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
Accustomed to working in fast moving environments requiring timely attention to details as well as unpredictable and changing conditions.
Proven track record as a team member and effective communicator. Professional appearance and personality.
Good organizational and time management skills to insure scheduled deadlines are met. Compensation: $40,000.00 - $50,000.00 per year
Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own.
Notice
Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
$40k-50k yearly Auto-Apply 60d+ ago
Member Experience Manager
EŌS Fitness 3.9
Team manager job in Sandy, UT
EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym.
Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
Takes Initiative in identifying ways to enhance the member experience.
Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns.
Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates.
Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members.
Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction.
Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes.
Ensure members feel heard and valued, maintaining an open line of communication.
Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism.
Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service.
Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience.
Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making.
Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners.
Qualifications:
Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry.
Excellent communication (written and verbal), problem-solving, and interpersonal skills.
Ability to multitask and thrive in a fast-paced, customer-facing environment.
Strong organizational skills and attention to detail.
Proficiency with fitness management software, social media platforms, and Microsoft Office Suite.
Knowledge of fitness industry operations, including membership management and billing processes.
Requirements:
Must successfully pass background check.
Must Obtain a CPR certification within 30 days of employment. *
Must attend EōS Ethos and Customer Service Training within 30 days of employment. *
Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system
Ability to bend routinely and repetitively to lift more than 40 lbs.
Hourly Pay Range
$15 - $17 USD
Benefits and Perks:
A highly energetic and collaborative team.
A managementteam that cares about your professional development.
Free membership for you and plus one family member.
Discounted Personal Training, and merchandise - including supplements.
Employee referral program.
Daily Pay offered - access your funds before payday.
Competitive pay plus vacation, holiday, and sick pay.*
Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!*
401(k) + Company matching!*
Personal education growth options with Sophia Learning.
* Based on eligibility of tenure and full-time vs. part-time employment.
EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
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$15-17 hourly Auto-Apply 23d ago
Door to Door Team Lead/ Manager
Shift-Actions, Perspective, Future
Team manager job in West Valley City, UT
Job Description This job is for experienced door to door managers, or team leaders. The job consists or hiring a direct downline is which you would be responsible to train and mentor reps. Also expected to join leadership calls and help maintain and create an exciting and hard working culture. Opportunity for growth into Partnerships and divisional roles as well.
Responsibilities & Expectations
Develop, refine and master sales skills in order to generate revenue
Learn how to effectively use sales technologies such as CRM's
Successfully engage with clients and provide necessary support for success
Promote like-minded success through friendly competition and growth mindset training
Be coachable
Promote positivity and creative thinking in order to help your team's sales and customer service processes
Demonstrate learned sales skills and abilities
Qualifications & Skills
Verbal communication
Organization
Scheduling
Time management
Professionalism
Customer focus
Earnings & Company Benefits
Managers earnings will depend or recruiting and downline efforts. Avg range is ($50,000-200,000)
Multiple extra bonuses, competitions, incentives/prizes and opportunities are available
Opportunity for free housing/furniture set up for managers based on revenue
Networking
Potential Partnership routes and Divisional roles
The opportunity to network with like-minded Individual's from all over the country!
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$54k-98k yearly est. 9d ago
Supervisor, Support Services
University of Utah Health
Team manager job in Salt Lake City, UT
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
This position supervises the daily activities of the assigned department by coordinating in-service and ongoing education, monitoring quality control, and safety processes, hiring and training new staff, evaluating performance, and scheduling work shifts. Reporting staff operates in support of the environment of the facility. Staff has minimal or no interaction with the patient/family during their visit and has no involvement in the coordination of medical treatment. Staff is tasked with materials management and/or maintenance of the overall conditions of the assigned facility. This position is not responsible for providing clinical patient care.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Hurry and apply today! Submit your application with an updated resume online at employment.utah.edu
You must upload the most recent updated resume, including all your work history and experience, to be considered.
Please provide five professional references with an email and phone number on your submitted resume or as requested through the skill survey assessment.
University of Utah Health offers fantastic career opportunities, pay, and healthcare benefits from day one! We also offer a 401 K retirement plan and a work environment that values dedication, learning, and a work-life balance. Join our team! uofuhealth.org/jobfairs.
Please check your email for any updates on this job!
Responsibilities
Supervises the daily operations of the department including the interviewing and hiring of staff, training, creation of work schedules, and work assignment distribution.
Enforces the department's written standards of practice, policies and procedures, and initiates corrective action as necessary.
Evaluates job performance to ensure department job standards are being maintained.
Resolves problems, provides support, and expedites service to hospital departments.
Monitors safety and quality assurance functions by inspecting processes for completeness and accuracy.
Maintains department records and prepares monthly reports.
Monitors, orders and maintains stock of department supplies and equipment.
Participates in hospital committees and meetings, as assigned.
May assist in budget preparation.
Performs additional duties of the department, as assigned.
Knowledge / Skills / Abilities
Ability to work flexible hours, including weekends and holidays.
Ability to quickly learn new procedures and processes.
Ability to prioritize and multi-task in a fast paced environment.
Ability to develop relationships with patients, guests, and co-workers.
Demonstrated knowledge of HIPAA regulations and ability to ensure patient information is guarded and respected.
Demonstrated organization, human relations, and effective communication skills.
Qualifications QualificationsRequired
Associate's degree in a related field, or the equivalency.
One (1) year of experience in a related area.
Depending upon department of hire, a valid, State of Utah Driver's License may be required.
Depending upon department of hire, a valid CDL license with HAZMAT endorsement may be required.
Qualifications (Preferred) Preferred
One (1) year of experience in a supervisory capacity.
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require light work involving lifting, carrying, pushing, pulling, or otherwise moving objects involving patient care or medical equipment. This position may stand for sustained periods of time and/or walk for long distances moving from one work site to another.
We are University of Utah Health. healthcare.utah.edu
Physical Requirements Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking
$45k-72k yearly est. Auto-Apply 13d ago
Center Supervisor- Technical Consultant
Biolife 4.0
Team manager job in American Fork, UT
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Qualification for this role include one of the following:
* Bachelor's degree in Hard Science and 2 years of Lab Experience
* Associate's degree in Medical Laboratory Technology or similar with 4 years of Lab Experience
* 48 Semester hours of Hard Science or Medical Laboratory Science course work with 2 years of Lab Experience
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
How you will contribute:
You will oversee employee performance and scheduling
You will lead Inventory Control efforts and lead in operational efforts
You will work with donors to resolve concerns
You will analyze opportunities specific to non-conforming events
You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas.
You will foster teamwork, communicate and resolve conflicts.
What you bring to Takeda:
High school diploma or equivalent
Cardiopulmonary Resuscitation (CPR) and AED certification
Frequent bending and reaching
Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds
Fine motor coordination, depth perception, and ability to monitor equipment from a distance
Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - UT - American Fork
U.S. Hourly Wage Range:
$22.19 - $30.51
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - UT - American Fork
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
No
How much does a team manager earn in South Jordan, UT?
The average team manager in South Jordan, UT earns between $31,000 and $125,000 annually. This compares to the national average team manager range of $44,000 to $152,000.
Average team manager salary in South Jordan, UT
$62,000
What are the biggest employers of Team Managers in South Jordan, UT?
The biggest employers of Team Managers in South Jordan, UT are: