Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, Customer Service, Team Leader, Team Lead, Service, Associate, HR Manager
$27k-31k yearly est. 6d ago
Looking for a job?
Let Zippia find it for you.
Operations Manager
AZZ 4.3
Team manager job in Sparks, NV
AZZ Inc. is a global leader in providing innovative products and services tailored to industrial markets. With a history built on excellence, we're committed to delivering top-tier customer solutions and fostering a culture rooted in trust, respect, accountability, integrity, teamwork, and safety ("TRAITS"). We are dedicated to our employees by fully training and equipping them and providing a safe environment to grow personally and professionally
As we continue to grow, AZZ Inc. remains dedicated to attracting, retaining, and nurturing high-performing individuals who embody our mission to create superior value while advancing a culture where people can thrive.
Job Description
AZZ has an opportunity for an Operations Manager at our Reno facility. Reporting to the Plant Manager you will help lead production and maintenance supervisor(s), and supporting staff, providing leadership and expertise that will help drive productivity and customer satisfaction. You will develop great relationships with our team and strive to promote a great culture within our facility. You will have great problem-solving skills and address quality issues at the source to resolve them.
Duties and Responsibilities
Plans, coordinates, and maintains the daily manufacturing operations of the company through subordinate supervisors.
Collaborates with the Plant Manger to establish short-term and long-term goals, objectives, plans, and policies for manufacturing.
Reviews operating results of the company, compares them to established objectives, and takes measures to correct any unsatisfactory results. Establishes tools for developing and monitoring job forecasts.
Provides guidance and direction to carry out major plans, standards, and procedures consistent with company and corporate goals and policies.
Ensures that company activities and operations are compliant with legal and ethical guidelines.
Manages facility schedules and staffing plans to meet demand.
Closely monitors project progress throughout the project cycle and addresses project issues related to warranty, invoicing, and delivery issues.
Capable of building relationships with supporting staff and able to coach and mentor subordinates to optimize growth potential.
Other duties as assigned.
Qualifications
Proficient in all Microsoft Office applications, i.e., Excel, Outlook, and Word. Must be comfortable navigating through different software programs.
Experience in profit and loss responsibility, plant maintenance, and scheduling production preferred.
Excellent verbal and written communication skills
1-2 years of galvanizing experience preferred.
Prior knowledge of Oracle preferred.
Bilingual in English and Spanish highly preferred.
Minimum Education
* High School Diploma or equivalent required. Associate or bachelor's degree preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
#LI-Onsite
We are an Equal Opportunity Employer.
AZZ Inc. is a Drug Free Workplace
$53k-83k yearly est. 8d ago
Construction Operations Manager
Energytwo LLC
Team manager job in Sunnyside-Tahoe City, CA
*If you are a recruiter or staffing firm, please don't reply to this job posting. Thank you.*
About the Company
E2 is a clean energy tech company providing rapid-installation power solutions for businesses and communities. Our solutions rely on industry-leading, American-made components currently performing in markets throughout the world. EnergyTwo DevCo LLC designs, develops and manages clean energy generation, storage and electric vehicle (EV) charging systems for businesses and streamlines construction by containing all components and digital smarts in one unit, the E2 PowerPad.
About the Role
We are seeking an Operations Manager with deep experience in both renewable energy and general construction. This role oversees the execution of distributed architecturally relevant solar and energy infrastructure projects, ensuring quality, budget alignment, safety, and timelines from planning to commissioning.
Responsibilities
Lead and manage construction operations across multiple renewable and general construction projects.
Oversee project scheduling, subcontractor coordination, procurement, and site execution.
Ensure compliance with all safety, building, and electrical standards.
Develop project budgets and monitor progress with financial accountability.
Support forecasting, staffing, and scaling of operations.
Maintain strong relationships with project owners, permitting agencies, and field teams.
Qualifications
5+ years in project management, as well as construction operations.
Demonstrated portfolio of solar installations (MW-scale preferred) or comparable infrastructure projects.
General Contractor background strongly preferred.
C-10 and/or C-48 license required.
Strong leadership, communication, and planning abilities.
Able to travel to job sites regionally (nationally?)
$77k-136k yearly est. 5d ago
Retail Team Manager
Wahid Inc.
Team manager job in Reno, NV
Join us as a Retail TeamManager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community.
Join us as a Retail TeamManager in our stores. Portables, an AT&T Authorized Retailer is the number one retailer in America for the largest telecommunications and Entertainment Company servicing the community with wireless and AT&T TV!
Retail TeamManagers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient.
Some Responsibilities:
Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements
Must have a valid drivers license
Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age1-2 years of wireless sales management3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required
$71k-140k yearly est. Auto-Apply 60d+ ago
Director of Customer Service
Hamilton Company 4.2
Team manager job in Reno, NV
Hamilton Company is a worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. We specialize in the development, manufacturing and customization of precision measurement devices, automated liquid handling stations, and sample management systems. For more than 60 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture.
Responsibilities
The Director of Customer Service is a leadership role responsible for designing and leading a modern, data-driven, and highly automated customer service organization. This role oversees all customer service operations, leveraging technology, analytics, and best-in-class processes to deliver an exceptional end-to-end customer experience across all Hamilton Company business channels.
The Director sets the vision and operating model for customer service, with a strong focus on automation, self-service, AI-enabled tools, workforce optimization, and continuous improvement. This role is accountable for measurable gains in first-contact resolution, customer satisfaction, Net Promoter Score, operational efficiency, and employee engagement.
Essential Job Functions:
1. Strategic Leadership
* Establish and drive a long-term customer service strategy aligned with Hamilton Company's business objectives and growth plans.
* Set the strategic direction for customer service operations in alignment with broader business objectives.
* Develop, implement, and maintain customer service policies, procedures, and standards.
* Define and communicate the customer service vision and roadmap across the organization.
2. TeamManagement:
* Lead, mentor, and develop customer service specialists and representatives.
* Identify training needs and develop programs to enhance team performance and capability.
* Foster a high-performing, customer-centric culture focused on accountability and continuous improvement.
3. Operational Oversight:
* Own day-to-day customer service operations to ensure consistent, high-quality support across all channels (phone, email, chat, HubSpot, ERP, web, and other digital platforms).
* Monitor key customer service performance metrics and identify opportunities for improvement.
* Implement workforce management practices (forecasting, scheduling, real-time management) to optimize coverage, productivity, and service levels.
* Establish and continuously refine standard operating procedures (SOPs) to reduce variability, rework, and hand-offs. Oversee the resolution of escalated customer issues, acting as a point of contact for complex or sensitive cases.
4. Technology & Process Optimization:
* Drive digital transformation initiatives within customer service, including the evaluation and implementation of AI enabled tools and automation.
* Design and optimize end-to-end processes where possible - Partner with IT and Business Systems to ensure robust integrations between CRM (e.g., HubSpot), ERP, logistics, and other core platforms.
* Oversee systems for capturing, tracking, and analyzing customer feedback, inquiries, and service metrics.
* Standardize and continuously improve processes to increase efficiency, reduce handoffs, and improve first-contact resolution.
* Build and maintain dashboards and reporting to provide real-time visibility into performance, trends, and risk areas.
5. Cross-Functional Collaboration:
* Partner closely with Sales, Logistics, Product Management, Production, Technical Support, Finance, and other departments to improve the end-to-end customer journey.
* Establish closed-loop feedback mechanisms to turn customer feedback (surveys, complaints, product issues) into actionable insights for Sales, Product Management, Engineering, and operations.
* Represent the Customer Service function in cross-functional projects and business reviews
6. Budget & Resource Management:
* Develop, manage, and optimize the customer service departmental budget.
* Ensure appropriate staffing levels, tools, and resources to meet service level expectations.
* Support workforce planning and capacity management based on demand trends.
Qualifications
* Proven experience in building or transforming centralized customer service organizations in a complex, technical, or multi-business-unit environment.
* Demonstrated track record of setting strategy, implementing standard processes, and delivering measurable improvements in key performance indicators (KPIs)
* Proven ability to build strong partnerships with Business Unit Leaders, Sales, Technical Support, Finance, Operations, and other stakeholders.
* Strong analytical skills; uses metrics and data to guide decisions and communicate effectively with leadership.
* Exceptional leadership and influencing skills, with experience mentoring and developing high-performing teams.
* Excellent verbal and written communication skills, with the ability to present complex information clearly to diverse audiences
* Strong organizational and time management skills, with the ability to manage multiple priorities and deadlines in a fast paced environment.
* Collaborative mindset with the ability to work effectively in cross-functional and matrixed environments.
* High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with ERP systems and HubSpot (or similar CRM platforms) is required.
Education/Experience
* Bachelor's degree in Business Administration, Engineering, or related field is required; an advanced degree (e.g., MBA or related) is preferred.
* 10+ years of progressive experience in customer service, customer operations, or related functions, with at least 5 years in a formal leadership role.
* Background in Life Sciences, lab instrumentation, industrial automation, or other technical products is strongly preferred.
About Hamilton
* Diverse portfolio of exciting and innovative design projects.
* Tremendous opportunities for professional growth and advancement.
* Commitment to sustainable design.
* Competitive Compensation.
* Excellent Benefit Package (medical, dental, vision insurance, paid time off, disability insurance, 401k, tuition reimbursement and much more).
* Solid Stable Company.
* Drug free workplace.
Mid Salary
$82k-113k yearly est. Auto-Apply 38d ago
Customer Service Supervisor
DSV 4.5
Team manager job in Reno, NV
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - McCarran, Reno 3300 Waltham Way Suite 106
Division: Solutions
Job Posting Title: Customer Service Supervisor
Time Type: Full Time
Position Description Summary: Responsible for coordinating activities of various types of service agents providing customer support services.
Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):
• Responsible for the supervision and development of customer service agents, specialists, and coordinators. Responsible for developing, motivating and supervising a world-class customer service team
• Answer questions about services
• Key information into computer to compile work volume statistics for performance purposes and to keep records of customer service requests and complaints
• Handle customer complaints, adhere to client protocol and SOP's. Audit, research, report, and resolve customer service issues
• Assist with maintaining database regarding call volumes and staffing. Suggest changes in staffing based on day of week, industry trends, other anticipated events, and PBX data
• Monitor productivity of agents and generates reports.
• Monitor ACD data to monitor the length of time customers remain on hold. Assist with corrective action to reduce hold time and increase customer satisfaction
• Monitor calls to observe employee demeanor, technical accuracy, and conformity to company policies and standards. Check departments work accuracy for errors. Provide performance feedback and coaching to employees and supervisors
• Determine work procedures, prepares work schedules, and expedites workflow
• Study and standardize procedures to improve department efficiency
• Ensure a safe working environment through consistent practice of safety programs and procedures
• Select and place staff, ensure staff receives training for job activities, and define specific job assignments. Manage performance to ensure required levels of productivity and achievement of organizational objectives
The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.
Working Environment:
Assignment Complexity - Work on problems of moderate scope where analysis of situation or data requires review of identifiable factors. Exercise judgment within defined procedures and policies to determine appropriate action. Act as advisor to unit or sub-units, become actively involved as required to meet schedules or resolve problems.
Accountability - Provide immediate supervision or assigns tasks to a unit or group of employees. May provide general or direct supervision to exempt employees and/or skilled nonexempt employees. A portion of time may be spent performing individual tasks.
Impact of Decisions - Erroneous decisions or failure to achieve results will cause delays in schedules.
Working Relationships - Frequently interact with subordinates, outside customers, and/or functional peer groups at various management levels. Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects/schedules, etc.
Scope - Receive assignments in form of objectives with goals and process to meet goals outlined. Provide guidance to employees according to established policies and management guidance. Work is reviewed by management to measure achievement of objectives. Administer company policies that directly affect subordinate employees. Recommend changes to unit or sub-unit policies.
Essential Functions:
Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests
Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a supervisory position. Exceptional interpersonal and analytical skills required. Bachelor's degree or equivalent strongly preferred. Generally prefer 0-2 years of related supervisory experience.
For this position, the expected base pay is: $65,000 - $75,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.
This position is eligible for a performance-based bonus program
.
DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
$65k-75k yearly 60d+ ago
Manager, Care Team
Independent Living Systems 4.4
Team manager job in South Lake Tahoe, CA
Job Description
We are seeking a Manager, Care Team to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The Manager, Care Team plays a pivotal role in ensuring the delivery of high-quality health care services to members. This position is responsible for overseeing the daily operations of the care team, ensuring that all staff members are effectively trained and supported in their roles. The Manager will work closely with healthcare professionals to develop and implement care plans that meet the diverse needs of members. Additionally, this role involves monitoring member outcomes and satisfaction to continuously improve service delivery. Ultimately, the Manager of the Care Team is dedicated to fostering a compassionate and efficient environment that prioritizes member well-being and safety.
Minimum Qualifications:
Bachelor's degree in Nursing, Health Administration, or a related field required.
Minimum of 5 years of experience in a healthcare setting, with at least 2 years in a supervisory role required.
Current nursing license or relevant certification preferred.
Requires knowledge of and experience working with community agencies and programs.
Requires experience with Medi-Cal eligibility guidelines, application, and renewal/redetermination process.
Requires strong problem-solving and customer service skills.
Must be a CA Resident, and must reside in CA while employed.
Current and valid California (CA) Driver's License.
Must use personal vehicle and current vehicle registration required.
Proof of auto insurance required, must maintain CA minimum insurance coverage.
BCLS CPR Certification required.
Preferred Qualifications:
Master's degree in Social Work, Nursing, Health Administration, or a related field.
Experience with electronic health record (EHR) systems.
Responsibilities:
Conducts interviews and hiring of direct reports. Completes a ninety-day introductory and annual performance evaluation of each direct report. Facilitates professional growth and improved proficiency of staff who are direct and indirect reports through mentoring and training. Conducts ongoing performance management of each direct report; establishes performance goals; and measures performance against goals.
Ensure the development and implementation of care plans in collaboration with the care team, healthcare professionals, caregivers, and members.
Coordinate daily operations of the care team, including scheduling, resource allocation, and workflow management.
Monitor patient care quality metrics and implement improvement plans to address any gaps or challenges.
Collaborate with healthcare providers, administrative staff, and external partners to ensure seamless care coordination.
Manage compliance with healthcare regulations, organizational policies, and safety standards.
Conduct one on ones, audits and regular team meetings to support professional growth and accountability.
Develop and implement training programs to enhance team skills and knowledge.
Address patient and staff concerns promptly and effectively to maintain a positive care environment.
$38k-63k yearly est. 10d ago
Dental Office Manager
Absolute Dental 4.0
Team manager job in Reno, NV
Description 🚀 Job Title: Office Manager Absolute Dental has been setting the standard in general and specialty dental care for years-and we're just getting started. We're on the lookout for ambitious, motivated leaders ready to grow with us. As an Office Manager, you won't just manage a dental office-you'll be stepping into a role designed to prepare you for potential Regional Director opportunities.✨ What We Offer:
Competitive Base Salary: $52,000-$65,000 (based on experience)
Performance Bonuses: Earn an additional $10,000-$20,000 annually
Sign-On Bonus: $1,000 (with claw back)
Full Benefits Package: Medical, Dental, Vision, 401(k), Life Insurance
Paid Time Off & Holiday Pay
Continuing Education & Cross-Training in Dental Specialties
A Clear Path for Career Growth & Leadership Advancement
🔍 What You'll Do:
Optimize office performance, patient retention, and profitability
Manage staffing l and team development
Collaborate with HR on employee relations and compliance
Oversee budgeting, reporting, and dental equipment procurement
Champion a culture of outstanding patient care and service
Ensure compliance with all state dental and safety regulations
🧠 What You Bring:
Experience in medical or dental office management
A passion for leadership and delivering exceptional service
Availability to work weekends as needed
Bilingual skills are a major plus
Successful background check and drug screening
🌟 Why Absolute Dental?
As a women-led, forward-thinking company, we are passionate about building careers, not just filling roles. We celebrate diversity, foster collaboration, and promote from within. If you're looking for more than just a job-if you want to be part of something bigger-you belong here.🎗️ We give back! Over the past three years, we've donated $250,000+ to various organizations. Job Type: Full-time 👉 Ready to take the next step in your leadership journey? Apply now and grow with us at Absolute Dental-where your career and your future smile brighter.
$52k-65k yearly Auto-Apply 1d ago
Product Support Supervisor
PapÉ Jobs
Team manager job in Sparks, NV
PAPE' KENWORTH - SPARKS, NV PRODUCT SUPPORT SUPERVISOR:
Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! If you answered yes to these questions, we would love to hear from you! Pape' Kenworth, a premier capital equipment dealer in the West, is looking for an organized and energetic Product Support Supervisor to join our team.
At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family.
Make a difference. Grow your career. Join the Pape' Team!
WHAT YOU'LL DO:
As our Product Support Supervisor, you will be responsible for the supervision and management of all parts and service processes, financials, team development, and customer satisfaction. You will work closely with the General Manager, discussing and monitoring goals and avenues of approach for the business. Every day you will monitor the departments' freight expenses, inventory levels, file claims, help staff the parts and service departments, scheduling training, and most importantly, ensure that our customers have an excellent experience and get what they need for their equipment. To thrive in this role, you must be a great leader and have the ability to foster good relationships with both customers and other team members.
WHAT YOU NEED:
Strong leadership skills with proven experience.
3 or more years of inventory management experience.
Safety First Mindset
Knowledge of heavy truck fixed operations.
Prior operational experience with an understanding of budgeting, staffing, and personnel procedures.
Strong Computer skills, including Microsoft Office suite.
Leadership skills and ability to adapt to each unique situation
Ability to maintain stellar customer and employee relations.
Compensation: $82,468-123,703/yr (Depending on Experience) Why work for Pape':
Competitive pay based on your skills, training, and experience level.
Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 0.01923 hours of sick leave for every hour worked, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory!
Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
$34k-52k yearly est. 11d ago
Office Manager - Logistic Experience
Arcadia Cold Storage
Team manager job in Sparks, NV
At Arcadia Cold Storage and Logistics, our mission is to design and deploy modern facilities and provide innovative solutions through the practical application of technology, creating meaningful value for our customers while helping them meet their strategic objectives establishing The New Age of cold chain.
We believe our employees make us different. Our goal is to attract; retain and develop the best employees available in the markets we serve. Only through the strength of our employees will we attain our business goals.
Position Overview and Purpose
This role will be responsible for directing general office activities at the cold storage facility. This role will have oversight in customer service and administration efforts of the location and will assist the General Manager with accounting/financial reporting and inbound / outbound traffic.
LOGISTICS EXPERIENCE REQUIRED
Essential Functions and Basic Duties
Align customer service and administration efforts within a cold storage facility and coordinate operational and sales efforts with other leaders
Lead by example by living the company values of Integrity, Accountability, Transparency, Impact, Humility, and Community.
Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance
Implement corporate and departmental policies, procedures, and service standards that align with company goals, mission, and vision
Hire, coach and manage a staff of customer service and/or administrative workers. Coordinate coverage as needed.
Research, compile, and prepare reports, manuals, correspondence, and other information required by management or governmental agencies
Participate in the hiring process and support employee relations efforts as needed
Perform other duties and special projects as needed.
Qualifications
Associate's degree or equivalent required. Relevant advanced degree preferred.
Two to five years of warehouse office experience and/or leadership experience.
Strong analytical skills and ability to interpret and communicate data
Ability to take initiative and handle various tasks simultaneously while working efficiently, effectively, and independently under minimal supervision
Proficient in MS Office, including Excel, Word, PowerPoint, and Teams.
Arcadia Cold Storage and Logistics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$32k-48k yearly est. 4d ago
Call Center Manager
Bath Concepts Independent Dealers
Team manager job in Reno, NV
Job DescriptionCall Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Job duties include:
• Schedule and confirm appointments
• Hire, train and manage Call Center Representatives
• Answer inbound calls and make outbound calls as needed and as a training tool
• Customer Service
• Manage sales reps schedules
• Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes a salary and bonus opportunities.
Powered by JazzHR
tUGJ7rn0eo
$41k-61k yearly est. 22d ago
Customer Engagement Manager
Dodge Construction Network
Team manager job in Carson City, NV
Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention.
This is a full-time position and reports directly to the Manager, Customer Success.
**_Preferred Location_**
This is a remote, home-office role and candidates can be located anywhere in the continental United States.
**_Travel Requirements_**
Travel is less than 10% of the time and may be occasionally required for GTM or team meetings.
**_Essential Functions_**
+ Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction
+ Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools
+ Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches
+ Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios
+ Follow SOPs for all account interactions within standard CRM systems and other tools
**_Key Metrics for Success_**
+ **First-Year Retention Rate:** Percentage of clients retained through their first renewal date
+ **Renewal Rate:** Percentage of clients renewing beyond their first year
+ **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year
**_Education Requirement_**
Bachelor's degree and/or combination of equivalent work experience preferred.
**_Required Experience, Knowledge and Skills_**
+ 2+ years of experience in sales, account management, or customer support for SaaS-based software
+ Proficiency in Microsoft Office (Word, Excel, PowerPoint)
+ Ability to quickly learn and apply SaaS products
+ Basic knowledge of the construction industry, or the ability to learn it quickly
+ Strong personal integrity and accountability for outcomes
+ Excellent written and verbal communication skills
+ Strong relationship-building and customer-focused approach
+ Ability to coach customers on best practices and identify pain points and solutions
+ Empathetic mindset with a focus on supporting small business growth and customer success
**_Preferred Experience, Knowledge, and Skills_**
+ Experience working in a SaaS environment
+ Experience with CRM or order management systems
+ Bilingual (English/Spanish) preferred
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
_Base Salary range: $50,000-$60,000 + monthly variable_
This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._**
**_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._**
**_Reasonable Accommodation_**
**_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
\#LI-Remote
\#LI-SB1
\#DE-Remote
\#DE-2026-23
$50k-60k yearly 18d ago
Supervisor - Call Center
Maximus 4.3
Team manager job in Reno, NV
Description & Requirements Maximus is seeking a Contact Center Supervisor to join our team. This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment. The Contact Center Supervisor reports directly to the Operations Manager and/or Director. In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager.
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements.
This is a fully remote role.
*Position is contingent upon contract award*
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
- Video calls may be requested on occasion. Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Supervisory or team lead experience in a remote contact center environment
- Excellent communication, coaching, and problem solving skills
- Technical proficiency with remote-work technologies
- Ability to troubleshoot basic technical issues related to softphones, VPNs, CRMs, and remote workstation tools
- Process improvement experience, including identifying operational gaps, streamlining workflows, and driving efficiency or quality improvements
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
- Video calls may be requested on occasion. Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
56,000.00
Maximum Salary
$
76,500.00
$29k-36k yearly est. Easy Apply 6d ago
Customer Experience Coordinator (Parttime)
Tjmaxx of Ca
Team manager job in South Lake Tahoe, CA
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
2015 Lake Tahoe Blvd
Location:
USA TJ Maxx Store 1283 South Lake Tahoe CAThis position has a starting pay range of $17.50 to $18.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$17.5-18 hourly 60d+ ago
Office Manager
Merry Maids
Team manager job in Reno, NV
Benefits:
Paid time off
401(k)
Flexible schedule
Training & development
Direct the overall activities of the branch to continually serve the customers within our target market in an extraordinary manner so that our brand name and reputation will flourish. Works in a Branch with up to $1 Million in Revenue. Work hours are Monday through Friday 8-5.
Responsibilities:
Build and lead teams, and deliver superior customer service.
Recruit, interview, and hire the branch sales, service, and office staff.
Ensure that all branch personnel perform their job duties in a safe manner and that they take all reasonable precautions to avoid work related accidents.
Hold regular and frequent safety discussions and meetings to continually reinforce the safety message.
Directs the development and implementation of all sales/marketing strategies utilized by the branch.
Oversees branch office functions including phone service standards, clerical services, and collections.
Prepares annual budget and monthly projections.
Evaluates performance, makes salary recommendations, and administers disciplinary actions consistent with company policy.
Education and Experience Requirements
3-5 years of business management experience preferred
Fluent in English and Spanish
P & L and asset management and experience in sales management strongly preferred
Experience setting and surpassing aggressive sales, service, and profit goals
Job requires travel as necessary for training purposes
Knowledge, Skills and Abilities
Possess and applies knowledge of management skills in the completion of ongoing tasks and project.
Demonstrates knowledge of organizations business practices, issues faced, and problem resolution
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Disclaimer: As the owner and personnel manager of your franchised business, you have both the right and responsibility to select and control your employees, establish your employment policies and practices (including pay practices), develop your employee relations, and comply with all federal, state, and local employment laws. The information contained in these documents is provided merely for informational purposes, the use of this sample by you is not required under your franchise agreement, and this sample is intended to serve only as an aid to you in deciding how to operate your business. You are not required to use any of the information contained in this sample, but we invite and encourage you to review the information provided and incorporate into your own personnel practices any material you feel is appropriate for your operation. You are free to modify the material, of course, to reflect your individual business. Remember that employment laws and practices change over time and vary significantly from state to state, so you should consult an employment law attorney in your state to determine the appropriateness of practices, policies, and forms for your business. There is no guarantee that following the recommendation will result in business success or that your results will be the same as other franchisees or company stores. Success is determined by many factors including market conditions which may vary widely as well as individual talents and effort. Compensation: $18.00 - $20.00 per hour
Looking for a fun place to work, with a flexible schedule and competitive pay? Then come live the Merry Maids™ life!
As a Merry Maids team member, you would belong to an award-winning company and be a part of our close-knit team - a team that works together to provide the best cleaning solutions and customer service to our clients. We offer paid training, excellent work/life balance and real opportunities for advancement. You may start off as a team member, but you are then able to tailor a career path that matches your interests and goals - including becoming a team captain, trainer, quality assurance supervisor or manager.
We take pleasure in improving our clients' lives by allowing them to spend more time with family or doing activities they enjoy. As trusted in-home professionals, we form strong relationships with our clients and are often considered part of their extended families.
Ready to create brighter days for you and our customers?
Apply today!
This franchise is independently owned and operated by a Merry Maids franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.
Store - CARSON CITY, NVDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$13.00 - $18.20
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$13-18.2 hourly Auto-Apply 30d ago
Front Office Manager
Comprehensive Eyecare Partners Group
Team manager job in Carson City, NV
Comprehensive EyeCare Partners is one of the nations largest vision care management service organization. CompEye is focused on providing best-in-class, full-spectrum practice management and administrative services to its affiliated physicians and practices in support of their mission to deliver clinical excellence. Our mission is to build nation's preeminent eye care services company by partnering with world class physicians, driving superior clinical and surgical outcomes, and optimizing the patient experience.
Position Summary
Our Front Office Manager plays a crucial role in ensuring the smooth operation of a medical facility's front desk and administrative functions. This position requires a combination of managerial, organizational, and interpersonal skills to effectively oversee staff, manage patient interactions, and maintain efficient administrative processes. The Front Office Manager serves as a liaison between patients, healthcare providers, and administrative staff, ensuring a positive experience for all stakeholders.
Roles and Responsibilities
Lead and manage front office staff including Medical Front Office Associates, Billing Associates, and other positions as assigned.
Provide guidance, training, and performance evaluations to ensure staff productivity and adherence to established protocols.
Foster a positive work environment that encourages teamwork, professionalism, and excellent customer service.
Maintain accurate and up-to-date patient records in electronic health record (EHR) systems, ensuring compliance with regulatory requirements.
Develop and implement office policies, procedures, and workflows to optimize efficiency and productivity.
Monitor and manage office inventory, supplies, and equipment to ensure adequate levels for daily operations.
Identify areas for improvement and implement solutions to streamline processes and enhance overall office performance.
Liaise with healthcare providers, clinical staff, and other departments to coordinate patient care and ensure seamless communication.
Collaborate with internal stakeholders to address operational challenges and achieve organizational goals.
Handle patient inquiries, complaints, and concerns promptly and courteously, striving to resolve issues to the satisfaction of the patient.
Maintain confidentiality of patient information in accordance with HIPAA regulations.
Will perform other duties as assigned
Experience Requirements
Proven experience in a medical office setting, with at least 4+ years in a supervisory or managerial role.
Strong leadership abilities with the ability to motivate and develop a team.
Excellent interpersonal and communication skills, both written and verbal.
Proficiency in medical billing software, EHR systems, and Microsoft Office Suite.
Knowledge of healthcare regulations, including HIPAA compliance and medical coding.
Detail-oriented with strong organizational and problem-solving skills.
Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.
Commitment to providing high-quality patient care and customer service.
Education Requirements
High School Diploma and/or GED Required
Bachelor's degree in healthcare administration, business management, or equivalent experience strongly preferred
Physical Requirements
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Benefits
Generous PTO
Medical, dental, and vision benefits
Paid Holidays
Company-paid life insurance
401(k)
Continuing education and professional development opportunities.
Supportive and collaborative work environment
$38k-51k yearly est. 17d ago
Bilingual Client Service Supervisor (Spanish/English)
Help at Home
Team manager job in Carson City, NV
As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives.
We're seeking a Bilingual (Spanish/English) **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country.
Our Benefits:
+ Comprehensive medical, dental, and vision coverage
+ 401(k) retirement plan
+ Paid time off and holidays
+ Employee assistance programs and wellness initiatives
+ Flexible options to support a balanced life
**Responsibilities**
What You'll Do:
+ Maintain elements of the assigned clients' files, and all related paperwork.
+ Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records.
+ Assigns homecare aides based on the client's overall needs and Plan of Care.
+ Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver managementteam.
+ Proactively communicates schedules and changes with clients, home care aides, referral sources, and management.
+ Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties.
+ Prepares and submits routine departmental reports as required.
+ Records and maintains accurate documentation of the client's condition and overall service.
+ Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships.
+ Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents.
+ Provides education and coaching on changes to a client's Plan of Care.
+ Maintains positive working relationships with clients, homecare aides and referral sources
+ Ensures compliance with local, state and federal laws as well as with Company policies and procedures.
+ Performs other related duties as assigned.
+ If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly.
+ This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.
**Qualifications**
What You'll Bring:
+ Excellent organizational skills: ability to multitask and manage multiple responsibilities.
+ Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals.
+ Strong problem-solving skills; ability to deal with conflict in a professional manner.
+ Ability to multitask and manage multiple responsibilities.
+ Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner.
+ Basic computer literacy and typing skills.
+ Customer service skills.
Education and Experience:
+ At least 18 years of age.
+ Bilingual in both Spanish and English (read, write, speak)
+ High school graduate or equivalent preferred; May require higher level of education or certification.
+ Current PPD, or Chest x-ray if applicable.
+ Medicaid, Waiver, or Home Healthcare experience preferred.
+ Other Requirements pursuant to state or local rules as applicable.
Management Authority:
+ Conducts performance reviews
+ Trains other associates
+ Directs work of other associates
Physical Requirements:
+ Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds
+ Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
+ Ability to communicate effectively and clearly with others to exchange information.
_The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._
_Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._
**Job Profile Summary**
The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.
$30k-45k yearly est. 6d ago
Guest Service Manager
Carson Nugget
Team manager job in Carson City, NV
Job Description
Under administrative direction, performs management and problem solving while on duty. Handles guest complaints, oversees security issues, and keeps departments running efficiently. SUPERVISION EXERCISED:
Exercises oversight over gaming floor Team Members, and non-gaming departments.
ESSENTIAL FUNCTIONS: (This class specification may not include all the duties listed, nor do the examples cover all the duties that may be performed.)
Recognizes and resolves guest and Team Member problems of a sensitive nature by analyzing each situation and evaluating alternatives in order to implement satisfactory solutions.
Supports all Team Members, and all areas of the Casino.
Works with Team Members in all areas of the casino, to maintain a clean appearance; including storages throughout.
Supports Carson Nugget vision and mission; maintain confidentiality of all work information; demonstrate an ability to successfully lead a team; exhibit courteous and respectful treatment of internal and external customers; display a positive attitude and flexibility in changing situations; identify problems and recommend solutions.
ADDITIONAL RESPONSIBILITIES:
Follows safety standards in all aspects of performance of the above functions, report/remove unsafe equipment.
Responds to public inquiries in a courteous manner to provide information about casino gaming promotions, special and other events and/or programs in order to assist guests, advertise marketing campaigns and encourage guest attendance and participation.
Ensures that assigned Team Members performs duties and responsibilities in a safe and prudent manner, not exposing them or others to unnecessary harm or risk of on-the-job injury.
MINIMUM QUALIFICATIONS: (A combination of education, experience and training that would provide the same or an equivalent set of knowledge, skills and abilities. Typical qualifying experience would be)
Education and Experience:
Progressively responsible management experience, PLUS overall casino experience in the areas of tables, poker, cage, keno, bingo, food and beverage. Must be at least 21 years of age at the time of application. Valid Driver's License at the time of application. May be required to obtain a Gaming License in the State of Nevada. Must be able to obtain Alcohol Awareness Certification.
Job Posted by ApplicantPro
$39k-55k yearly est. 18d ago
Dental Office Manager
Absolute Dental 4.0
Team manager job in Carson City, NV
Description 🚀 Job Title: Office Manager Absolute Dental has been setting the standard in general and specialty dental care for years-and we're just getting started. We're on the lookout for ambitious, motivated leaders ready to grow with us. As an Office Manager, you won't just manage a dental office-you'll be stepping into a role designed to prepare you for potential Regional Director opportunities.✨ What We Offer:
Competitive Base Salary: $52,000-$65,000 (based on experience)
Performance Bonuses: Earn an additional $10,000-$20,000 annually
Sign-On Bonus: $1,000 (with claw back)
Full Benefits Package: Medical, Dental, Vision, 401(k), Life Insurance
Paid Time Off & Holiday Pay
Continuing Education & Cross-Training in Dental Specialties
A Clear Path for Career Growth & Leadership Advancement
🔍 What You'll Do:
Optimize office performance, patient retention, and profitability
Manage staffing l and team development
Collaborate with HR on employee relations and compliance
Oversee budgeting, reporting, and dental equipment procurement
Champion a culture of outstanding patient care and service
Ensure compliance with all state dental and safety regulations
🧠 What You Bring:
Experience in medical or dental office management
A passion for leadership and delivering exceptional service
Availability to work weekends as needed
Bilingual skills are a major plus
Successful background check and drug screening
🌟 Why Absolute Dental?
As a women-led, forward-thinking company, we are passionate about building careers, not just filling roles. We celebrate diversity, foster collaboration, and promote from within. If you're looking for more than just a job-if you want to be part of something bigger-you belong here.🎗️ We give back! Over the past three years, we've donated $250,000+ to various organizations. Job Type: Full-time 👉 Ready to take the next step in your leadership journey? Apply now and grow with us at Absolute Dental-where your career and your future smile brighter.
The average team manager in Sparks, NV earns between $52,000 and $190,000 annually. This compares to the national average team manager range of $44,000 to $152,000.
Average team manager salary in Sparks, NV
$99,000
What are the biggest employers of Team Managers in Sparks, NV?
The biggest employers of Team Managers in Sparks, NV are: