WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
GL1
Team manager job in Brentwood, TN
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25-45 hourly 60d+ ago
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Support Manager, Inbound Vessel Close
CMA CGM Group 4.7
Team manager job in Nashville, TN
APL, one of the world's leading ocean carriers, offers more than 90 weekly services and call ports in over 50 countries worldwide and provides container transportation through an international shipping network which combines high-quality intermodal operations with advanced technology, equipment, and e-commerce. APL is part of the CMA CGM Group, a leading worldwide shipping & logistics group with headquarters in Marseilles, France. The Group offers a complete range of activities including shipping, handling facilities in port as well as logistics on land.
SUMMARY DESCRIPTION:
Responsible for supervising associate performance and participating in the daily activities performed by the Inbound Vessel Close department. Manage escalated issues for external and internal customers as well as any items delegated by management. Assure the proper training and execution for managing all IBVC tasks. Provide feedback, coaching and mentoring to staff members.
RESPONSIBILITIES:
Manage performance of team through annual performance evaluations and corrective action.
Problem resolution
Team Support, Coaching/Mentoring, Timesheet review
Process Review
Reporting
MISCELLANEOUS RELATED DUTIES or PROJECTS AS ASSIGNED
QUALIFICATIONS:
High School Diploma or GED required
Bachelor's degree preferred
1-3 years general experience
3-5 years industry experience
ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES:
Work collaboratively with other departments and individuals
Excellent and clear communication skills, both written and verbal
Provide fair and open feedback
Active listener
Excellent judgment and decision making
Time management - to manage one's own time and assist with the time of others
Service-oriented
Knowledge of principles and procedures for personnel recruitment, selection, training
Understanding of the company's HR policies
Come along on CMA CGM's adventure
Nearest Major Market: Nashville
$54k-95k yearly est. 5d ago
Intermodal Operations Manager
The Dart Network 4.7
Team manager job in Memphis, TN
Mainstream Transportation has an exciting opportunity for an Intermodal Operations Manager in our Memphis, TN location. This position is responsible for building and maintaining an excellent service and business relationship with our customers and drivers.
Responsibilities Include:
Provide leadership and direction for the Operations Department to ensure a high level of service and efficient and timely delivery of shipments
Manage performance to meet customer specific metrics and goals, as well as special needs dictated by the customer
Oversee and manage the professional development and productivity of staff members to ensure proper goals, and training are met
Works collaboratively with other departments within the network
Desired Skills & Experience Include:
5+ years of Intermodal experience
3+ years of management experience preferred
Strong prioritization and problem-solving skills
Ability to work in a fast-paced environment
Strong computer skills
Excellent communication skills
Ability to make decisions in fast paced environment
Knowledge of transportation safety
EOE AA M/F/Vet/Disability
$52k-81k yearly est. 5d ago
Operations Manager
Lojac Hydro Excavation
Team manager job in Lebanon, TN
LoJac, LLC provides premium services to the construction industry across the Southeast. Key services include Hydro-Excavation, Jetting, CCTV, and Subsurface Utility Engineering. At LoJac, our core focus is on safety, customer satisfaction, and completing projects efficiently and on time.
Role Description
This team member is responsible for the hydrovac fleet, operators, technicians and associated tools to be mission ready at all times. This role includes oversight of operator and technician proficiency, adherence to safety protocols and practices, unit maintenance by the operators, units are outfitted with appropriate tooling for the assigned mission, monitoring inventory levels, and consumables for missions including PPE for their assigned area. This position will be notified along with fleet maintenance of units that require attention and will work with Fleet Maintenance to determine urgency and downtime.
This Team Member is also responsible for dispatching units and personnel for work schedule in their assigned area. Coordination with area sale team member and customer contact for site specific requirements and extending or rescheduling of missions.
Key Responsibilities
The following is a list of items or tasks included in this role but is not meant to be all inclusive as other tasks, need or requirements likely exist or may arise:
1. Operator and Technician proficiency, preparedness and readiness at all times to perform missions with necessary units and equipment.
2. Dispatching of operators and technicians for missions
3. Launch units and crews each day for missions
4. Safety proficiency of operators and technicians
5. Review of billable and non-billable payroll time with management
6. Review mission sites for unique aspects of customer requirements or mission aspects
7. Fleet readiness and maintenance in conjunction with Fleet Manager
8. Monthly Safety Review and documentation
9. Interviewing, hiring and termination, if necessary, of operators and technicians for Hydro-Vac Operations.
10. Oversight and reporting of needed inventory items and PPE
11. Request for specialty items for missions
12. Attendance and appearance of operators and technicians in their area.
All other necessary actions or tasks to ensure the Hydrovac Fleet, Operators, Technicians are ready at all times.
Qualifications
Experience: Minimum 5-7 years of experience in managerial experience, preferably in the hydrovac, oil & gas, or construction industries.
Skills:
Strong communication and leadership abilities.
Excellent analytical, organizational, and documentation skills.
Proficiency in MS Office and field operations software.
Ability to travel to various job sites as required.
Working Conditions
Combination of field and office work.
Exposure to outdoor elements, noise, and industrial environments.
Why Join Us
Competitive salary and benefits package.
Commitment to employee development and safety excellence.
Opportunity to make a direct impact on safety performance and company culture.
To Apply: Send your resume and cover letter to *****************
$54k-90k yearly est. 5d ago
Vendor Support & Operations Manager
O.R. Trax
Team manager job in Nashville, TN
Join the team that's transforming how hospitals and surgery centers run their operating rooms!
Department: Operations, product overlay
Reports to: Todd St. Louis, COO
Employment: Full-Time
About OR TRAX
O.R. TRAX is a healthcare SaaS company transforming how hospitals and ambulatory surgery centers manage vendor access and surgical scheduling. The platform automates credentialing, enforces compliance, and improves operating room throughput at enterprise scale.
Trusted by the nation's most complex health systems, O.R. TRAX supports hundreds of hospitals and a rapidly growing vendor network with zero-hardware deployment. As the vendor base scales past 25,000, operational excellence and vendor experience directly protect revenue and customer trust.
This role exists to professionalize and automate vendor operations, remove founders from daily vendor work, and scale support without linear headcount growth.
What You'll Do
● Own the Vendor Relationship: Act as the single accountable owner for all vendor-facing operations.
● Run Vendor Operations: Manage onboarding, credentialing, support, payments, and badges.
● Protect Revenue: Handle refunds, disputes, and cancellations accurately and on time.
● Automate the Work: Identify high-volume vendor workflows and partner with Product and Engineering to automate them.
● Drive Resolution: Triage vendor-impact issues and ensure fixes land, not just tickets.
● Manage the Support Team: Coach, mentor, and scale vendor operations.
Key Responsibilities
● Own all vendor support, onboarding, credentialing, and ongoing operations
● Process refunds, cancellations, and disputes within policy and SLA
● Manage badge pairing, shipment tracking, and vendor access issues
● Serve as first-line triage for vendor-impact issues and route fixes to Jira
● Maintain accurate vendor records in CRM and ticketing systems
● Coordinate with Sales, Implementation, Product, and Engineering on vendor needs
● Identify repeat vendor issues and drive automation to eliminate manual work
● Write and enforce SOPs for vendor payments, badges, and escalations
● Deliver a weekly vendor operations summary with counts and trends
What We're Looking For
● Vendor Ops Leader: 5+ years in Vendor Ops, Support Ops, or Customer Success handling escalations.
● Payments Fluent: Hands-on experience with Stripe or similar payments workflows.
● Automation Mindset: Experience driving workflow automation or tooling improvements in ops or support teams.
● Operationally Disciplined: Strong ticketing hygiene and KPI-driven reporting.
● Clear Communicator: Direct, calm, and precise with vendors and internal teams.
Preferred Experience
● Healthcare vendor credentialing exposure
● Jira-based teams and incident response workflows
● Experience in scale-up or fast-growth environments
Compensation Snapshot
● Base pay plus variable compensation tied to performance.
● Benefits & Perks: Health/Dental/Vision.
● Professional development support.
Why O.R. TRAX?
● Massive Impact: Hospitals and ambulatory surgery centers using O.R. TRAX report saving hundreds of thousands per year, reducing surgical delays, and improving patient safety.
● Explosive Growth: Be part of a rapidly expanding company with a proven solution and an untapped market.
● Startup Energy, Big Vision: Your voice matters here; we're building the future of surgical coordination, and you'll help shape it.
● Fun, Driven Team: We celebrate wins, share ideas, and truly love what we do.
$45k-87k yearly est. 2d ago
Operations Manager
Redi Carpet 4.0
Team manager job in Nashville, TN
Operations Manager - Nashville TN
Join Our Growth!
Redi Carpet, the nation's largest multi-family flooring provider, is expanding into Nashville and seeking an Operations Manager to lead our installation operations.
What You'll Do
Schedule daily installations using Redi Carpet software
Communicate installation details to crews
Resolve installation issues and reschedule as needed
Maintain subcontractor agreements and organized paperwork
Ensure billing accuracy and approve installer payments
Recruit and evaluate quality flooring contractors
Oversee warehouse operations and enforce safety standard
What We're Looking For
Experience in operations management (flooring or construction preferred)
Strong organizational and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Bilingual (English/Spanish) preferred
Tech-savvy and detail-oriented
Why Redi Carpet?
Competitive pay and benefits
Career growth opportunities
Be part of an exciting market expansion
Ready to lead? Apply today and help us bring Redi Carpet's trusted service to Nashville!
$55k-91k yearly est. 4d ago
Operations Manager
LX Pantos Americas
Team manager job in Clarksville, TN
The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.
Core Roles and Responsibilities:
Process customers' purchasing orders and logistics plans to optimize shipment into loads, tender freight to third-party carriers (15%)
Prepare and develop detailed logistics plans and actively communicate with customers to keep them abreast of the shipments (15%)
Prepare international logistics reports for management's review by tracking, processing overnight shipment, auditing, researching and troubleshooting logistics operational issues (10%)
Analyze and evaluate international logistics plans in compliance with KPI ("Key Performance Indicators") (10%)
Record daily logistics logs and tracking records to maintain logistics records (10%)
Investigate load exceptions and report issues to manager (10%)
Coordinate inbound shipment distribution centers and customers in compliance with their orders and request multiple carriers (10%)
Monitor and track orders, pickup and delivery appointments are made between receiver and customer to ensure on-time delivery and completion (5%)
Maintain and develop strong internal and external working relationships with all carriers and customers by providing logistics solutions; (5%)
Ensures that all logistics processes including the import/export of materials, parts and product in compliance with US Customs regulations and documentation requirements; (5%)
Prepare reports and documents for logistics operations, such as reports of order routings status, consolidation potential and estimated shipping dates (5%)
Supervise and direct the daily activities of the shipping and receiving team, including task assignment, performance management, training, and exercising authority to make or recommend decisions regarding hiring and disciplinary actions
Coach and mentor team members to enhance individual and team performance, foster a culture of accountability and safety, and implement process improvements to optimize warehouse logistics operations.
Develop and enforce standard operating procedures (SOPs) for logistics and warehouse operations, ensuring compliance with company policies, safety regulations, and quality standards while leading cross-functional collaboration to resolve escalated issues.
Sorting and input of rework inventory; monitoring and managing completion performance
Review and reduction management of long-term inventory status
Preparation and reporting of regular (daily/monthly/semi-annual/quarterly) inventory audits
Assessment and supplementation of workforce shortages; reporting of operator deployment plans by area
Daily management of 5S and EESH (Environment, Energy, Safety, Health) activities
Handling customer requests and inquiries
Monitoring and managing the operation of equipment (forklifts, RF terminals, radios)
Leading monthly Safety Meetings and reporting outcomes
Leading and managing pre-operation morning meetings
Supplying samples and maintaining related records
Managing the history and status of non-conforming inventory
Operating and providing training on clamp forklifts
Requirements:
Proven leadership experience, with a minimum of 1+ year supervising a team in a logistics or warehouse environment.
5+ years of logistics experience, preferably within a manufacturing or high-volume production setting.
Strong proficiency in Microsoft Excel, Word, Outlook, and PowerPoint, with the ability to analyze and present operational data effectively.
Bilingual proficiency in Korean and English preferred to support communication across teams and with corporate stakeholders.
Valid driver's license and ability to work flexible hours, including evenings and weekends, based on operational needs.
Business Hours:
Monday - Friday: 6:45 AM - 5:30 pm CST (Weekend work Required upon request)
$53k-90k yearly est. 2d ago
Operations Manager
Southern Orthodontic Partners
Team manager job in Nashville, TN
Job Title: Operations Manager
Status: Full-Time, Exempt
Reports to: Regional Director of Operations
About the Role:
Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations.
What You'll Do:
Lead and support day-to-day operations across multiple practice locations, including hiring, onboarding, scheduling, financial performance, and clinical support functions.
Serve as a player-coach, remaining actively engaged in operations while coaching and developing Clinical and Administrative Leaders.
Drive consistency and alignment across all sites, ensuring workflows, patient experience, and team behaviors reflect one cohesive brand.
Partner with doctors and cross-functional leaders to identify opportunities to streamline processes, scale best practices, and improve efficiency.
Monitor patient experience, satisfaction, and operational KPIs, using data to drive decisions and continuous improvement.
Delegate effectively while maintaining accountability, collaboration, and ownership at the site level.
Coach, mentor, and develop leaders to build bench strength and support growth across the region.
Balance strategic initiatives with hands-on operational support to keep practices running smoothly.
Who You Are:
A hands-on, multi-site operator who thrives in a fast-paced, growth-oriented environment.
A confident player-coach who leads by example and enjoys developing people.
Experienced in practice workflows, scheduling, and optimizing patient experience across locations.
Financially savvy, with comfort managing P&L performance and key operational metrics.
A strong communicator with high EQ, able to influence doctors, leaders, and front-line teams.
Adaptable, collaborative, and proactive in identifying opportunities for improvement.
Passionate about building teams, reinforcing culture, and aligning everyone around one brand vision.
Requirements:
Bachelor's degree in Business, Healthcare Administration, or related field preferred, or equivalent work experience.
2+ years of people management experience (coaching, feedback, performance management).
4+ years of relevant operational experience.
Ability to travel between multiple locations; flexible schedule required.
Valid driver's license.
Preferred Requirements:
2-3 years of experience in the dental industry, preferably orthodontics.
Experience working in a multi-location healthcare or service-based organization.
Familiarity with orthodontic practice management systems.
$53k-90k yearly est. 1d ago
Operations Manager
Supreme Staffing
Team manager job in Memphis, TN
Pay: $65,000.00 - $80,000.00 per year
Schedule: 1st shift.
Direct Hire
We are seeking an experienced Operations Manager to oversee daily warehouse operations, lead teams, and drive efficiency while maintaining safety and compliance.
Key Responsibilities
Manage day-to-day warehouse activities including receiving, storage, fulfillment, and shipping
Lead, train, and develop staff while promoting a culture of safety and accountability
Oversee inventory accuracy using warehouse management systems
Partner with transportation teams to ensure timely deliveries
Manage budgets, productivity, and cost control
Implement process improvements to enhance safety, quality, and efficiency
Qualifications
Proven leadership experience in warehouse or distribution operations
Food or beverage industry experience required
Proficiency with warehouse systems and computer applications
Strong communication, analytical, and problem-solving skills
Experience managing budgets and operational performance
$65k-80k yearly 2d ago
Operations Manager
Cambria Hotel Pigeon Forge
Team manager job in Pigeon Forge, TN
Cambria Pigeon Forge is looking for a motivated and hands-on Operations Manager to join our leadership team! In this role, you will support the Front Desk, Housekeeping, Breakfast, and Bar teams.
If you're passionate about hospitality, love leading teams, and want to grow with an exciting new property, we'd love to connect.
$55k-92k yearly est. 1d ago
Operations Manager
Resrg Automotive
Team manager job in Newbern, TN
At the interface of design, engineering and supply logistics, REHAU Automotive and SRG Global combine to form RESRG - a leading global supplier of coated exterior systems and components. With a combined track record of over 160 years across four continents and 22 production sites, RESRG's 10,000 skilled team members manufacture the latest exterior systems and components for the world's leading automotive manufacturers.
RESRG Automotive is seeking you to join our team as an Operations Manager in our Newbern, TN!
Your Job
As an Operations Leader, you will guide and elevate our manufacturing operations with a strong focus on Safety, Compliance, Quality, and Customer Experience. You will provide strategic leadership, champion continuous improvement, and play a key role in shaping and advancing our culture as we grow.
What You Will Do
Lead and oversee all manufacturing operations to meet production, quality, and safety objectives
Drive continuous improvement using lean manufacturing and cost optimization strategies
Build and develop high-performing cross-functional teams across production, quality, and engineering
Lead efforts to advance our company culture and business transformation
Identify and execute process improvements to boost efficiency and profitability
Align site operations with corporate goals through strong cross-functional collaboration
Develop and lead a team focused on safely operating plant assets with high-quality standards
Foster a culture of accountability, collaboration, and continuous improvement
Create an open, empowering environment that places operators at the center, facilitating collaboration and continuous improvement
Connect the team to the company vision and implement business priorities ensuring everyone is aligned and committed
Who You Are (Basic Qualifications)
5+ years of leadership or management experience in a manufacturing environment
Experience building and leading high-performance teams, driving a culture of accountability, and fostering employee development
Experience driving process improvements and operational excellence within manufacturing
What Will Put You Ahead
Bachelor's degree in engineering, business or related STEM degree
Experience in the automotive industry
Experience managing P&L, forecasting, and budget management
This role is not eligible for sponsorship.
About the Company
We are a fast-growing B2B company with a strong internal culture that values respect for others, diversity, serving a greater purpose, and passionate creativity. We have a dynamic and growing global footprint. A diverse and team-focused workforce. Create the next generation of innovation. Career paths that enable professional growth and development. Strongly committed to serving our community and environment. A safe, fun workplace focused on health and wellness. A competitive compensation and benefits package.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify.
$51k-87k yearly est. 1d ago
Regional Customer Support Manager
Gateway Dealer Network
Team manager job in Nashville, TN
We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.
Regional Customer Support Manager
The Regional Customer Support Manager has primary responsibility for the daily operation and activities of the Parts and Service Departments of the branches within their assigned regions. This includes parts and service sales support, customer assistance, technical support and profitability and performance of the parts and service departments while maintaining a cross functional relationship with the Regional General Managers, Branch Managers, and Parts and Service Managers for your assigned regions/branches. The Customer Support Manager shall take a leadership role in the operation of the parts and service departments, their daily activities, and their personnel.
Regional Customer Support Manager
$85,000 & Up DOE
Monday- Friday
Great Benefits!
Location:
This position can be based anywhere within the South Region.
Major Areas of Responsibility:
o Provide primary leadership in all areas of parts and service within the assigned regions.
o Provide leadership by setting the expectations and establishing standards of performance for all employees within the parts and service departments that are consistent with the Company's metrics and core values.
o Guide the parts and service staff in their daily routine to ensure maximum performance and effectiveness.
o Work with subordinates and seniors to develop and implement a strategic plan for parts and service consistent with the company's strategic goals.
o Ensure that Bobcat performance metrics and annual business plans are achieved.
o Develop and maintain close professional relationships with the Company's primary suppliers.
o Guide the management of parts inventory to meet performance metrics including inventory turns, stock order ratio, parts aging, and availability.
o Assist the Region, Branch and Service Managers with technical service issues and customer concerns.
o Directly responsible for warranty performance and recovery for assigned branches.
o Assist the Region, Branch and Service Managers to implement the technician evolution plan within the branches and service departments.
o Supervise and assist in managing the daily activity of the parts and service departments to develop the most efficient processes possible.
o Communicate with stakeholders and managers to ensure understanding of current parts and service issues and needs.
o Work with the Region and Branch parts and service departments to achieve superior performance as measured by OEM scorecards and reviews.
o Recruit, coach, train, and motivate employees of the Company in order to achieve business objectives.
o Develop and maintain strong relationships with Gateway Dealer Network Management and Bobcat, Doosan, and other OEM Account Managers as well as neighboring Companies' management.
o All other duties and responsibilities as assigned by the Regional General Manager, Gateway Dealer Network.
Benefits:
Health, Dental, Vision, Life & Disability Policies
Employee Discounts
401K Plan with Company Match
Flexible Spending Account
Paid Holidays & Vacation
Training & Advancement Opportunities
Pre-Employment drug screens & proof of employment eligibility (E-Verify) are required for any position offered.
We are always on the lookout for people who bring fresh perspective and life experiences to our team.
$85k yearly Auto-Apply 60d+ ago
Investments Department Support Manager
Firstbank 4.6
Team manager job in Memphis, TN
Description Summary: The FBIP Department Support Manager will be a main point of contact for the Investments team with various initiatives including being a liaison between the team and corporate partners. This role will manage projects and other critical tasks.Essential Duties and Responsibilities:
Fostering company partner relationships and be a primary contact within the investment division and other company partners.
Create and distribute monthly and quarterly financial reports including but not limited to AUM, production revenue and investment referral tracking.
Maintain and development P&L data and reports by working with the Finance and Accounting departments.
Support the hiring process by managing the new hire and onboarding process for new Investment team members but working with the HR team and coordinating documents with both the new hire and management.
Organizing team meetings as well as larger department events.
Responsibilities include developing current procedures and establishing new practices to support the ongoing growth of the investment division.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience
High school degree GED required.
College degree preferred but not required.
3+ years of experience supporting a sales team or organization with focus on coordinating reports and overall documentation
Skills and Abilities
Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
Ability to demonstrate the highest level of ethical behavior and confidentiality and maintain confidentiality with sensitive information.
Respectful demeanor toward other associates and managers that promotes a positive and professional work environment.
FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.
$69k-118k yearly est. Auto-Apply 37d ago
Dental Office manager
Pristine Smiles
Team manager job in Knoxville, TN
Job Description
Pristine Smiles is looking for a skilled Dental Office Manager to lead the administrative and operational functions of our practice. This role is key to keeping our office running smoothly while supporting both our patients and our team. If you're organized, people-focused, and passionate about creating an excellent dental experience, we'd love to meet you.
As Office Manager, you'll oversee daily operations, support staff performance, and help maintain the high standards of care and service our patients expect. This is a hands-on leadership role in a positive, collaborative work environment where growth is encouraged.
Key Responsibilities:
Oversee day-to-day operations and ensure efficient office workflows
Manage scheduling, staffing, and administrative processes
Hire, train, and support front office and administrative team members
Maintain patient service standards and address concerns with care and professionalism
Ensure compliance with safety, health, and office policies
Coordinate closely with clinical staff to support smooth patient flow
Monitor financial performance, budgeting, payroll, and billing processes
Lead team meetings, training, and implementation of new systems or procedures
Qualifications
Previous experience as a Dental Office Manager or Dental Front office experience required
Strong leadership, organization, and communication skills
Knowledge of dental billing, insurance, and office operations
Comfortable using dental software and learning new systems
Ability to manage multiple priorities while maintaining a positive workplace culture
At Pristine Smiles, we value teamwork, professionalism, and a supportive environment. If you're ready to lead with confidence and care, we encourage you to apply.
$34k-50k yearly est. 4d ago
Dental Office Manager
Star Dental Partners
Team manager job in Franklin, TN
Titan Dental is now hiring a Full Time Dental Office Manager in Franklin, TN!
Enjoy a great schedule!
Monday, Wednesday, Thursday: 7:30 am - 5:15 pm Tuesday: 9:00 am - 4:00 pm Friday: 9:00 am - 1:00 pm
We are seeking a knowledgeable, reliable Dental Office Manager to join our community of collaborative, high-quality clinical, business and operations professionals.
To learn more about this quaint and friendly office, visit: ***********************
Job Summary
Within the SDP affiliated network of dental practices, the Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The OM will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.
Values & Competencies
• Integrity
• Accountability
• Customer-centric
• Effective leadership skills
• Experience in P&L Management
• Demonstrates flexibility as appropriate
• Results-driven
• Ability to successfully multitask under pressure
• Strong organizational skills
• Strong attention to detail and takes initiative
• Proficient in Time Management
• Excellent communication skills (verbal/written)
Responsibilities
• Team leadership, coaching and training
• Profit & Loss (P&L) management
• Staff and patient scheduling
• Time & Attendance (T&A) management
• Payroll process management
• Accounts Payable (AP) management
• Manage insurance claims and other forms of payment
• Patient satisfaction and experience
• Collaborate on internal and external marketing efforts
• Implement policies and procedures
• Promote SDP company policies and best practices (published or otherwise communicated)
• Management of dental licenses and other related certifications
• Maintain current safety procedures and personal protective equipment required to minimize health risks
• Other job duties as assigned
Qualifications
• 5 years of dental office management experience required
• Proficient in dental performance management software (Dentrix, Eaglesoft, etc.)
• Strong understanding of marketing strategies, platforms, tools and metrics
• Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)
• Solid understanding of P&L management (budgeting)
• Works well independently
• Comprehensive understanding ability to enforce current labor laws
• Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)
Work Environment/Conditions
• Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required
• Ability to travel up to 10%
• Prolonged sitting and standing as needed
• Ability to lift up to 15 lbs.
• Exposure to potentially hazardous objects and/or materials
• Ability to wear appropriate work attire as needed or required
Practice Description
Additional employment benefits include:
Patient-centric community approach
Work/life balance
Opportunity for career growth
Professional development and support with continuing education
Strong business and operational teams
Employee Assistance Program (EAP) for all employees and their household
401K
Full-Time (FT) Employees are eligible for:
Paid Time Off
Paid Company Holidays, Bereavement, and Jury Duty
Paid $25k Basic Life & AD&D insurance
Medical, Dental, and Vision
Short Term Disability
Voluntary Life & AD&D Insurance
Pet Insurance
Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives
Equal Employment Opportunity
Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$33k-48k yearly est. Auto-Apply 11d ago
Customer Engagement Manager
Dodge Construction Network
Team manager job in Nashville, TN
Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention.
This is a full-time position and reports directly to the Manager, Customer Success.
**_Preferred Location_**
This is a remote, home-office role and candidates can be located anywhere in the continental United States.
**_Travel Requirements_**
Travel is less than 10% of the time and may be occasionally required for GTM or team meetings.
**_Essential Functions_**
+ Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction
+ Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools
+ Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches
+ Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios
+ Follow SOPs for all account interactions within standard CRM systems and other tools
**_Key Metrics for Success_**
+ **First-Year Retention Rate:** Percentage of clients retained through their first renewal date
+ **Renewal Rate:** Percentage of clients renewing beyond their first year
+ **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year
**_Education Requirement_**
Bachelor's degree and/or combination of equivalent work experience preferred.
**_Required Experience, Knowledge and Skills_**
+ 2+ years of experience in sales, account management, or customer support for SaaS-based software
+ Proficiency in Microsoft Office (Word, Excel, PowerPoint)
+ Ability to quickly learn and apply SaaS products
+ Basic knowledge of the construction industry, or the ability to learn it quickly
+ Strong personal integrity and accountability for outcomes
+ Excellent written and verbal communication skills
+ Strong relationship-building and customer-focused approach
+ Ability to coach customers on best practices and identify pain points and solutions
+ Empathetic mindset with a focus on supporting small business growth and customer success
**_Preferred Experience, Knowledge, and Skills_**
+ Experience working in a SaaS environment
+ Experience with CRM or order management systems
+ Bilingual (English/Spanish) preferred
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
_Base Salary range: $50,000-$60,000 + monthly variable_
This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._**
**_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._**
**_Reasonable Accommodation_**
**_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
\#LI-Remote
\#LI-SB1
\#DE-Remote
\#DE-2026-23
$50k-60k yearly 18d ago
Supervisor, Medical Support Services
Athena Health Care Systems 4.4
Team manager job in Nashville, TN
At Athena Care, our mission is to improve access to quality mental health care so that people can live happier, healthier, more productive lives. Our vision is to create the leading mental health services platform in Tennessee and neighboring states.
Services include diagnostic assessment, medical management, psychotherapy, and TMS and Spravato treatments along with Intensive Outpatient Services for adolescents and adults. Founded in 2001, Athena Care is “in-network” with most major insurance plans.
Athena Care is currently seeking a Supervisor of Medical Support Services for our Nashville and surrounding clinics with a schedule of Monday - Friday, 8am - 5pm.
The Supervisor, Medical Support Services, provides leadership, oversight, and operational supervision for Athena Care's medical support teams, with primary responsibility for Medical Technicians (in-clinic) and Medical Technician Phone Line / Float staff workflows. This role ensures high-quality clinical support for medication providers and interventional psychiatry programs (Spravato, IM Ketamine, TMS), while maintaining strong compliance with training standards, clinical documentation requirements, patient safety protocols, and regulatory requirements. The Supervisor should be comfortable responding to clinical inquiries from the medical technicians when they need guidance but may not need the provider.
The Supervisor, Medical Support Services, serves as a key liaison to medication providers and clinical operations leadership, ensuring Medical Technicians deliver consistent, compliant, and patient-centered care across all assigned locations and phone-based support functions.
Requirements
Core Job Duties & Responsibilities
1. Team Leadership & Staff Supervision
Serve as the primary supervisor for Medical Technicians and Phone Line/Float Medical Technician staff.
Provide coaching, guidance, and performance feedback through ongoing mentorship and routine check-ins.
Manage accountability, attendance, and performance improvement plans as needed.
Support recruiting needs through interviewing, selection input, onboarding, and new hire training.
Provide retraining or corrective action when gaps in performance or compliance are identified.
2. Clinical Operations Oversight (Spravato / IM Ketamine / TMS)
Ensure Medical Technicians follow provider-established protocols and guidelines for interventional psychiatry services.
Ensure high-quality patient observation, patient engagement, and therapeutic support practices are maintained across all services.
Oversee controlled substance workflows and ensure ordering, inventory, and storage are completed in compliance with DEA/FDA requirements.
Coordinate logistics and ensure readiness for daily treatment schedules at all sites.
May require some hands-on direct patient care for IV Ketamine with the oversight and support of our medical team.
3. Phone Line / Float Operations Supervision
Oversee phone line clinical support workflows including patient calls, texts, voicemails, messages, and faxes.
Ensure staff appropriately delegate clinical concerns to providers and respond to patient needs in a timely and professional manner.
Ensure workflows for pharmacy communications, appointment support, and patient triage are consistently followed.
Manage float scheduling and clinic coverage across Middle Tennessee sites to ensure operational continuity and patient care needs are met.
4. Training & Ongoing Education
Ensure continuing education and competency validation occurs regularly to maintain clinical excellence and compliance.
Maintain accurate training documentation and ensure all staff meet required competencies.
Ensure staff have proper support for EMR documentation standards and workflows.
5. Compliance, Audits & Quality Assurance
Conduct routine audits for interventional psychiatry programs and phone line operations to ensure compliance and quality.
Monitor documentation compliance in EMR and ensure staff documentation meets standards.
Ensure compliance with regulatory requirements including OSHA, CLIA, HIPAA, CMS, and applicable state oversight requirements.
Identify and resolve issues impacting patient experience and provider support, escalating as needed.
6. Performance Metrics & Monitoring
Monitor and manage phone line team performance expectations using established metrics.
Ensure phone line teams are meeting targets related to:
Call and text acceptance rates
Availability standards
Average handle time expectations
Schedule adherence
Prior authorization completion targets
Provide monthly performance reviews, coaching, and support plans to drive improvement.
7. Inventory, Supplies & Facility Readiness
Manage inventory and ordering for onsite labs and interventional psychiatry programs including TMS and Spravato supplies.
Ensure supplies are stored safely and appropriately, and that clinics remain fully stocked for daily operations.
Monitor and ensure accuracy of clinical logs (e.g., refrigerator logs, controlled substance tracking, treatment logs).
8. Provider Support & Patient Access
Act as liaison between medication providers and medical support teams to ensure smooth workflows and strong communication.
Support appointment scheduling when needed and ensure adequate coverage at all sites.
Ensure REMS enrollment and payer requirements are met for Spravato program participants.
Job Requirements & Qualifications
Education / Experience
Associate's degree or higher in related field preferred.
Prior experience in mental health or interventional psychiatry environment preferred (TMS and/or Spravato).
Prior experience managing clinical or medical support teams preferred.
Licenses / Certifications
Current, unrestricted LPN or RN license issued by the state of TN required.
Current CPR/BLS certification required (may be obtained prior to start date).
Valid driver's license and ability to pass MVR screening requirements.
Knowledge, Skills & Abilities
Strong understanding of psychiatric disorders and interventional psychiatry treatment protocols
Knowledge of regulations and compliance standards (OSHA, CLIA, HIPAA, CMS, etc.)
Ability to complete manual vitals and perform blood draws
Ability to train others effectively and coach performance improvement
Strong organization, problem-solving, communication, and professional judgment
Physical Requirements
Office-type role with limited reaching, pulling, pushing, or carrying.
Salary Description $75,000 per year
$75k yearly 21d ago
Call Center Manager
American Home Design 4.2
Team manager job in Goodlettsville, TN
Job Description
Call Center Manager
American Home Design is looking for an experienced Call Center Manager to lead our team that is responsible for setting and issuing appointments for our in-home water filtration product. This is a hands-on leadership role where you'll manage and coach the agents, handle the daily operations, and keep your team focused on hitting their individual as well as overall appointment setting goals.
Location : 880 Conference Drive Goodlettsville, Tennessee
What You'll Be Doing
Leading and motivating a team of remote call center agents
Managing schedules, call flow, and workload so everything runs smoothly
Tracking key numbers like talk time, appointment set rates, and demos
Interviewing and bringing on new agents
Working with our trainer to provide ongoing agent coaching
Managing scripts- creating new ones as needed, ensuring the agents are using them effectively
Keeping our call center software (Five9, LP, Neustar) updated and running efficiently
Sharing performance updates and insights with sales managers and leadership
What We're Looking For
Previous experience managing a call center preferably where agents are responsible for appointment setting or have sales goals
A leader who can motivate, coach, and hold people accountable
Strong communication and problem-solving skills
Confident using call center technology and digging into performance reports
Highly organized and able to juggle multiple priorities
Potential Earnings & Benefits
Base Salary + Lucrative Bonus Opportunity
Benefits: Health Insurance, Life, Dental, Vision, and Disability Insurance
401(K)
Paid Time Off
Paid Holidays
Why You'll Love It Here
For more than 45 years, American Home Design has been a trusted, locally owned home improvement company serving Tennessee and Southern Kentucky. Recognized by The Tennessean as a
Top Workplace Winner
year after year, we're proud to offer a family-like culture where contributions are valued and rewarded. Join us and play a key role in growing our team and our future.
If you're a hands-on leader who enjoys building strong teams and delivering great results, we'd love to talk with you.
$36k-50k yearly est. 5d ago
Front Office Night Manager
Sh Hotels 4.1
Team manager job in Nashville, TN
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
The front office = the heart of every single one of our hotels. It's the team who first greets guests when they step inside our hotel, attends to their every request, and introduces them to the brand. Supervising that team is a big job, because it requires a diverse range of skills, from analytical thinking and problem solving to self-assuredness and an ability to get along with everyone. Not to mention an almost instinctive desire to enhance the stay of every single guest.
We're currently seeking an impossibly charismatic Front Office Night Manager. Our dream candidate intimately understands the dynamics of this role and how it greatly impacts the overall guest experience at our hotels. If you feel this role is calling out your name, we'd love to hear from you.
About you...
Passionate about hotel operations and guest service with a minimum of 3 years' experience working in a Night Management role, preferably within an upper upscale or luxury hotel environment.
Advanced knowledgeable of front office operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
Excels at communication, both verbal and written.
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
$38k-50k yearly est. 18d ago
Support Services Supervisor
Dermatology Associates 4.6
Team manager job in Johnson City, TN
Job DescriptionBenefits:
401(k) matching
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
Support Services SupervisorStatus: Full-Time, Non-Exempt
Reports To: Support Services Manager
Position Summary
The Support Services Supervisor leads front-office operations to ensure patients receive timely, accurate, and professional service. This role oversees support staff, monitors workflow, and supports registration, scheduling, and check-out functions. The ideal candidate is organized, confident, and leads with professionalism, accountability, and teamwork.
Primary Responsibilities
Supervise and support front-office staff and adjust assignments based on patient volume and workflow
Train new employees and reinforce accuracy, service standards, professionalism, and communication
Ensure accurate documentation, insurance verification, and referral requirements
Support proper scheduling and provide hands-on help during peak patient flow
Monitor copay and balance collection; reconcile daily cash drawers
Respond to patient concerns professionally and communicate clearly with providers and staff
Secondary Responsibilities
Provide coverage for registration, scheduling, phones, and check-out as needed
Maintain supply organization and coordinate vendor or facility needs
Participate in meetings, training, and continuous improvement efforts
Follow HIPAA, OSHA, safety, and internal compliance standards
Qualifications
High school diploma or equivalent required
Prior medical office experience preferred
Leadership, scheduling, billing, or patient-service experience highly valued
Ideal Strengths
Strong verbal communication and service mindset
Accuracy, attention to detail, and follow-through
Calm, professional presence in a fast-paced environment
Ability to resolve problems and manage competing demands
Compensation & Wage Structure
Wage: $20.00 per hour
Eligible annually for cost-of-living wage increases, based on organizational guidelines and annual review outcomes
Job Details
Job Type: Full-time
Expected Hours: 40 hours per week
Medical Specialty: Dermatology
Schedule
8-hour shift
Monday through Friday
Why This Role Matters
This position directly influences the patient experience at check-in, throughout their visit, and during follow-up scheduling. Our team values service, humility, and accountabilityand we are proud of the standard we strive to uphold every day.
If leadership through service is important to you, and you enjoy helping a team operate smoothly and efficiently, we encourage you to apply.
Employment Contingencies: Employment may be contingent upon background screening, reference verification, and compliance with internal policies.