Team manager jobs in Tennessee

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Head of Customer Experience About The Role As Head of CX, you'll own the full customer journey, from first contact through lifelong retention, ensuring every touchpoint reflects our promise of care and trust. You'll be a voice of the customer in company strategy, championing data-driven improvements that increase satisfaction, loyalty, and profitability. We're looking for a strategic, empathetic, and systems-minded leader to own the full Customer Experience function. You'll lead and mentor a team of 20+ CX professionals, while also partnering across Product, Operations, and Marketing to reduce friction, improve satisfaction, and design moments of delight. You're someone who can zoom out to architect a strategy, and zoom in to rewrite a macro or handle a tough customer call when needed. Responsibilities Leadership & Strategy Lead and inspire the CX team to deliver best-in-class service and results. Set department goals, forecasts, and KPIs aligned with company objectives. Prioritize initiatives that have the greatest impact on customer satisfaction and operational efficiency. Mentor and foster camaraderie, professionalism, and accountability. Communicate customer insights and opportunities to cross-functional stakeholders in a timely, actionable way. Stay current on CX trends and best practices to inform ongoing strategy and innovation. Operational Excellence Ensure the team is appropriately staffed, trained, and scheduled to meet quality benchmarks. Measure and report performance across key metrics, including hold time, first reply time, customer effort score, CSAT, inbound/solved ratio, negative reviews, and cost per ticket solved. Build and maintain clear, repeatable systems and resources that enable efficient work: Up-to-date training materials and knowledge bases Effective macros, scripts, and talking points Simple, well-documented SOPs Context sharing from other departments to improve coordination Customer Advocacy & Insights Act as the voice of the customer across the organization, identifying trends, pain points, and opportunities for improvement. Drive continuous improvement of customer and employee experiences through data-driven analysis and collaboration. Serve as the final escalation point for complex or sensitive customer issues, resolving with empathy and professionalism. Engage directly with customers across channels when needed to model excellence and stay close to the experience. Innovation & Automation Design and implement solutions that reduce inbound volume by addressing root causes and improving processes. Leverage automation, AI, and improved workflows to streamline response time and enhance quality. Continuously optimize self-service tools, help center content, chat prompts, macros, and training materials to empower both customers and agents. What Success Looks Like High team member morale CSAT consistently above 90% One Touch Tickets increased by 25% Average call wait time below 2m About You You're a builder and mentor who loves creating clarity in complexity. You know how to blend empathy and analytics to inspire both customers and teams. You're comfortable in fast-moving environments and can turn feedback into scalable systems. Bachelor's degree required 5+ years of experience leading a Customer Experience team Strategic thinker, able to solve problems quickly and efficiently Professional, positive, sincere, adaptable, and a quick study Natural leader with the proven ability to lead a team to achieve a shared goal Exceptional written and verbal communication skills, knack for building rapport with people quickly and easily Able to prioritize multiple tasks without letting a single detail slip through the cracks Understanding of key performance metrics for employees and department Extra Credit Experience designing or re-architecting CX operations for scale Proven track record leading hybrid teams (in-house + outsourced) Hands-on familiarity with CX automation tools, AI chat, or CRM optimization Success collaborating with Product and Engineering to close feedback loops Proficient in Gorgias, Talkdesk, Shopify Work Environment We take great pride in our hometown of Chattanooga and our multiple facilities here: our downtown office and our new digitization plant, where thousands of family memories are carefully handled and converted every day. This role is based in the recently remodeled CX floor inside the plant. Why Join Us We are at an exciting inflection point, transforming from a one-time digitization service into a lifelong platform for preserving and sharing family stories. As our Head of CX, you'll shape how millions of families experience that transformation.

Job Title: Office Manager (with HR Oversight) Job Type: Full-Time Department: Finance & Human Resources Reports To: COO / CEO Our talent recruitment agency has partnered with an IT Services and Consulting company in Knoxville who is seeking a detail-oriented and experienced Office Manager with a strong background in financial management and hands-on human resources experience. This hybrid role combines traditional controller responsibilities with oversight and execution of core HR functions. The ideal candidate is highly organized, analytical, and comfortable working in a dynamic, growth-oriented environment. Key Responsibilities: Finance & Accounting Oversee all accounting operations including Billing, A/R, A/P, GL, Cost Accounting, and Revenue Recognition Ensure timely and accurate preparation of monthly, quarterly, and annual financial reports Lead the budgeting and forecasting process in collaboration with department heads Ensure compliance with GAAP and applicable regulatory requirements Manage audit and tax processes with external partners Optimize cash flow, manage banking relationships, and support financial strategy initiatives Maintain and enhance internal controls and financial systems Human Resources Oversee payroll, benefits administration, and compliance with employment laws Support recruitment efforts by working with hiring managers and external recruiters Maintain and update HR policies, procedures, and employee handbook Manage employee onboarding/offboarding, performance reviews, and employee relations Lead initiatives related to employee engagement, training, and retention Ensure the company adheres to labor laws, including tracking PTO, leave policies, and workers' comp Qualifications: Bachelor's degree in accounting, Finance, or a related field 5+ years of progressive experience in accounting/finance, with at least 2 years in a senior finance or controller role Experience managing or overseeing HR functions in a small-to-mid-sized organization Strong knowledge of financial regulations, HR best practices, and compliance standards Proficient in accounting software (e.g., QuickBooks, ConnecWise) Excellent communication and interpersonal skills Ability to multitask and manage cross-functional responsibilities Preferred Skills: Familiarity with payroll systems (e.g., Paychex, WagePoint) Experience in a software and service industry. Comfortable in fast-paced, growing company environments Strategic thinker with a hands-on approach Compensation & Benefits: Competitive salary based on experience Performance-based bonuses Health, dental, and vision insurance 401(k) with company match Generous PTO and holiday policy Professional development support

Job DetailsJob Location Beaman GMC - Antioch , TNSalary Range $70000.00 - $150000.00 Commission/year Job Shift Open to ClosingDescription $70K-$150K+ Yearly Earning Potential for Top Performers Yearly Accrued PTO Internal Advancement Opportunities  Beaman Buick GMC, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.  Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with 54 dealerships and more than 4,500 employees throughout 8 States concentrated in the Southeast.  Why choose Beaman Buick GMC and Hudson Automotive Group?  Competitive Compensation Additional Manufacture Incentives/Bonuses Company Provided Training and Career Development Internal Advancement Opportunities 5-day Work Week, Alternating Saturdays Previous Customer Service Experience Required Previous Service/Sales Experience Preferred  Other Benefits we offer: Medical, Dental, Vision Insurance Life Insurance 401k with match Paid Vacation/Holidays Accrued PTO Employee development through training and advancement opportunities Employee discounts on products & services Balanced work schedule  Qualifications:  Proven experience delivering a strong customer experience. Ability to successfully guide customers throughout the service process. Customer Relationship Management (CRM) Software Experience. Excellent communication skills. Strong amount of emotional intelligence. Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.  We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #T1    Â

Lead Maintenance Technician - 1st Shift (Direct Hire) Pay: Up to $45/hr (based on experience) Schedule: Monday-Friday, 1st Shift Type: Full-Time, Direct Hire + Full Benefits + Bonus Opportunities A growing manufacturing company in the Lewisburg, TN area is seeking an experienced Lead Maintenance Technician to join their team on 1st shift. This person will serve as the go-to leader for daily maintenance activities, troubleshooting, and guiding a small team of maintenance technicians. The ideal candidate is hands-on, proactive, and capable of managing both technical work and team coordination. Key Responsibilities Lead day-to-day maintenance activities and assign work orders to maintenance technicians. Troubleshoot and repair mechanical, electrical, hydraulic, and pneumatic systems. Perform advanced electrical diagnostics, including PLC, VFD, and drive system troubleshooting. Support equipment reliability efforts by identifying root causes and recommending corrective actions. Ensure safety protocols are followed and participate in safety and maintenance meetings as needed. Train and mentor maintenance team members; provide feedback and support skill development. Assist in incident investigations and documentation as needed. Prioritize maintenance tasks to reduce downtime and support production goals. Participate in on-call rotation for major breakdowns or advanced troubleshooting support. Work overtime as needed (minimal notice). Qualifications Minimum 5 years of industrial maintenance experience in a manufacturing environment. Minimum 2 years of experience leading maintenance technicians, assigning work, or functioning as a lead/senior tech. Strong mechanical and electrical troubleshooting abilities (hydraulics, pneumatics, fabrication, electrical repair). Ability to read and interpret electrical schematics. Working knowledge of PLC fundamentals and ladder logic troubleshooting. Experience with VFDs, DC drives, compressed air systems, and process water/chiller systems. Strong communication skills and ability to work closely with cross-functional teams. Self-motivated, organized, and able to prioritize work independently. High school diploma or GED required. Basic computer skills (Outlook, Excel, Teams, etc.).

We are seeking an Office Manager in Knoxville, TN for a leading provider of property and liability insurance solutions for real estate investor. This role is responsible for ensuring smooth office operations by delivering exceptional administrative support, optimizing workflows, and maintaining a professional, welcoming environment for employees and visitors. Key Responsibilities Communicate with team members in a professional and friendly manner Serve as the primary point of contact for employees, department leads, and external partners Answer phone calls and respond to emails promptly Prepare and edit correspondence, reports, and presentations Ensure compliance with company policies and procedures Develop and implement processes to streamline office workflows Manage office budget, including tracking expenses and processing invoices Maintain office appearance and coordinate facility needs Organize and maintain accurate filing systems Ensure regular and predictable attendance Perform additional duties as assigned Qualifications High school diploma required; Associate's or Bachelor's degree preferred Proven experience in an administrative or office management role Ability to thrive in a fast-paced environment Strong organizational, time management, communication, and problem-solving skills Proficiency in Microsoft Office Suite General knowledge of accounting preferred $55k-60k - Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Founded in 1927, MATHESON is one of the largest compressed gas providers in the world. MATHESON provides everything from onsite air separation plants to small portable gas cylinders and all the services required to support these products and customer applications. We offer semiconductor, medical, welding, bulk, and cylinder gases for customers across the country. MATHESON has over 300 locations and more than 4500 employees in the U.S. Matheson Gas offers: Work Hours: Monday through Friday with possible overtime Full benefits! Health, dental, vision insurance and more Paid holidays & floating holidays, vacation time, sick days 401(k) program with company match Job Summary: The Operations Manager is responsible for the operation of manufacturing ultra-high purity gases for the Electronics & Specialty gas industry in New Johnsonville, TN. The responsibilities include establishing and maintaining operation policies, processes, procedures, training, and safe work practices for all operational employees while fostering a well-trained and motivated staff. This position reports directly to a Director of Operations. Requirements: Education - Bachelor's Degree in Engineering or Business Management Preferred three years knowledge/experience in the electronics and specialty gas industry Previous leadership role with increasing responsibilities Previous experience managing large facilities Hands on understanding of gas production Experience in establishing flow rates Previous operations management experience Strong computer skills Working knowledge of six sigma and lean manufacturing practices Safety training compliance Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At HeroWear we make wearable technology to help hardworking men and women do their jobs and go home every day feeling better. Our exosuit is at the cutting edge of technology and helps the hardest working people in our communities save their bodies from what is often literally back-breaking work. Our team is a multi-disciplinary group of engineers, scientists, and business leaders who love building great products and great companies. In this role, you will help bring this solution to some of the largest companies in the world to improve the lives of their workers. Role Overview: We're looking for a hands-on, highly organized Office Manager to keep the day-to-day engine of our workplace running smoothly. This person owns the physical office experience, supports executive scheduling and travel, and drives consistent, thoughtful culture moments across the company. You'll proactively spot issues, solve problems quickly, and build simple repeatable systems that make the office and team run better. This role is ideal for a real “do-er” - someone who thrives on ownership, follow-through, and creating order out of chaos. If you love making spaces and systems work better, and you're energized by helping people do their best work, we'd love to meet you. Responsibilities: Office Operations & Environment Own the physical office experience - furnishings, organization, cleanliness, supplies, and overall functionality. Maintain consistent standards for common areas, kitchens, meeting rooms, and workspaces. Coordinate vendors and service providers as needed (cleaning, repairs, IT support coordination, building management, etc.). Identify and resolve office issues quickly, keeping the workplace safe, efficient, and pleasant. Manage inventory of snacks, beverages, and office supplies; track usage and reorder proactively. Implement small improvements and systems that keep the office running smoothly and consistently. Meetings, Events & Outings Plan and coordinate company meetings, all-hands, team offsites, events, and outings. Handle logistics such as space setup, catering, materials, agendas, and scheduling. Create repeatable event processes that make gatherings consistent, thoughtful, and easy to run. Support onsite and offsite event execution as needed. Executive & Team Travel Support Manage Executive calendar(s), including scheduling meetings, prioritizing conflicts, and confirming details. Coordinate domestic and international travel for Executives as needed (flights, hotels, ground transportation, itineraries). Own end-to-end travel planning for team conferences, trade shows, and company events - including booking, registrations, itineraries, and on-site logistics. Track key event and travel deadlines (registration dates, hotel blocks, shipping/windows, etc.) and coordinate with internal owners to ensure readiness. Culture, Communication & Recognition Track and coordinate employee milestones: birthdays, anniversaries, holidays, life events, and special recognitions. Manage gifting and internal communications related to these moments. Act as a culture ambassador - helping strengthen team connection, morale, and clear communication across the organization. Support onboarding logistics for new hires (workspace setup, welcome moments, orientation support). Requirements: 3+ years of experience in office management, workplace operations, executive support, or a similar role. Proven ability to manage multiple priorities and execute quickly with minimal oversight. Strong organizational systems and attention to detail. High ownership mindset - you see what needs doing and do it. Excellent interpersonal and communication skills; comfortable working across all levels of the organization. Comfort with core workplace tools (Google Workspace, Slack, calendar systems, basic travel tools). Ability to handle sensitive information with discretion and professionalism. Preferred Candidates will have: Experience directly supporting senior leadership. Event planning or culture-programming experience in a fast-moving company. Vendor management and light budget ownership experience. Experience coordinating travel/logistics for conferences or trade shows. What Success Looks Like: The office is consistently clean, organized, stocked, and fully functional - it “just works.” Executives and teams can rely on smooth scheduling and travel without needing to chase details. Conferences and company events feel organized, thoughtful, and stress-free for attendees. Culture moments happen reliably, and people feel remembered and appreciated. Problems get solved proactively - you're already on it before anyone asks. Why Join Us You'll have a visible, high-impact role in shaping the daily experience of the team. This position is trusted, autonomous, and essential to helping the company operate at a high standard - both in how our workplace functions and how our culture shows up day to day. Benefits: 401(k) Dental insurance Flexible schedule Health insurance Health savings account Paid time off Parental leave Vision insurance

Office Manager in Nashville, TN Day-to-day: A premier private dental practice in Belle Meade is seeking a friendly, hard-working, and organized Office Manager who will serve as the gatekeeper of the practice and contribute to a positive, tight-knit office culture. The Office Manager's responsibilities include greeting patients, scheduling appointments, scheduling treatment, verifying insurance, assisting with patient communication, and managing the overall front-office flow to ensure an exceptional patient experience. To be successful in this role, you should have strong interpersonal skills, be comfortable with computers, and maintain an organized and welcoming front desk. A top-performing Office Manager will help ensure the practice runs smoothly from open to close and will be an essential part of both the first and last impression a patient has during their visit. Office Manager Responsibilities Greeting and welcoming patients to the practice Scheduling, rescheduling, and confirming appointments Scheduling treatment and helping patients understand next steps Verifying insurance and assisting with insurance-related questions Collecting payments and discussing financial arrangements when needed Preparing patient charts and daily schedules Maintaining accurate patient records Communicating with patients via phone, email, and PM software Performing general office duties such as scanning, emailing, filing, and organizing front desk areas Requirements Strong computer proficiency Excellent interpersonal and communication skills Reliable, positive attitude with strong work ethic Ability to learn quickly and follow established systems Prior administrative or customer-facing experience preferred Nice to Have Prior experience as an office manager or dental receptionist Experience scheduling patients and verifying insurance Experience with patient management software Benefits IRA with 3% match 4 weeks of PTO Supportive, small team culture Patient-focused environment in a highly desirable Belle Meade location Flexible and competitive salary depending on experience Schedule(Mon & Wed: 7:00 AM - 3:00 PM, Tue & Thu: 7:00 AM - 4:00 PM, occasional Friday: 7:00 AM - 1:00 PM)

Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED! LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we're the experts! We are also a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you're looking to join a growing company led by passionate people committed to being the best - contact us today! The Spirit of the Position: The Overnight Valet Operations Manager will serve as the field operational manager for daily operations at Nashville International Airport (BNA). The Parking Manager will support the Valet Manager(s) and ensure the overall success of the parking operation. The duties and responsibilities of the Valet Operations Manager will include, but not be limited to, all of the following: Manages operations and personnel in the parking and valet facilities, to include self-parking operations, valet parking, and valet assist. Management of all hourly parking and valet staff. Assigns duties and work shifts to all employees working closely with scheduling personnel. Assists in hiring, training, evaluating and developing all employees. Promotes “The LAZ Way” (Motto, Values & Practices). Responsible for adherence of personnel to all safety standards. Maintains high levels of customer service of all parking personnel. Serves in the capacity of the Operations Manager in the event of Operations Manager's absence. Performs periodic spot audits on staff. Develops and oversees grounds program including contract administration with contractors when necessary; this includes inspection of the parking lots to ensure contract compliance. Ensures that existing maintenance of parking equipment is maintained at the highest level. Completes special projects as requested by the Operations Manager, BNA Management. Assists Valet Manager in providing specially requested analysis for the client. Assists the Valet Manager in the review of the Secret Shopping Reports & Customer Surveys to ensure superior customer service standards are consistently being delivered by all employees. Possesses a high level of interpersonal skills to handle sensitive and complex situations including difficult customers and timely response and resolution of any customer complaints. Assists the Valet Manager in establishing individualized goals for employees. Helps employees to determine a plan for achieving those goals and monitors progress throughout the process. Monitors potentially abandoned vehicles. Processes paperwork for lien sale via auction of vehicles determined to be abandoned on airport property. Ensures all employees have the supplies needed to successfully complete their job. Maintains adequate levels of consumables for the parking operation to function. Requirements: Education: Bachelor's Degree or equivalent work experience. Experience: Excellent written and communication skills. Three years of management experience, parking preferred. Experience managing a minimum of $1 Million in revenue, parking preferred. Experience managing staff of ten employees or more. Experience working in high-stress situations with tight deadlines/high customer expectations. Knowledge of Excel, Word, Power Point and General Microsoft Office Applications. Schedule: This is an overnight manager position. The candidate must have full availability from 10PM-7AM including weekends and holidays. Skills: Ability to seek improvement and create an environment of idea sharing and creative problem solving. Strong customer service skills and abilities. Ability to be approachable and facilitate coaching conversations with employees and managers. Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude). Ability to encourage open expression of ideas and opinions. Must possess a high level of interpersonal skills to handle sensitive and complex situations including difficult customers and timely response and resolution of any customer complaint. Excellent team building skills. Ability to work independently and multi-task. Ability to communicate professionally and effectively with all levels of the organization. Ability to interpret policies, procedures, and standard business practices. Demonstrates a sense of urgency and timeliness. Physical Demands: Willingness to work in the elements - heat, cold, wind, rain, etc. Ability to lift, push and pull at least 50 pounds. Ability to stand, walk, and run for extended periods of time. Ability bend, stoop, squat and lift frequently throughout a shift. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. FLSA Status: Exempt LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds. LAZ Parking participates in E-Verify.

LoJac, LLC provides premium services to the construction industry across the Southeast. Key services include Hydro-Excavation, Jetting, CCTV, and Subsurface Utility Engineering. At LoJac, our core focus is on safety, customer satisfaction, and completing projects efficiently and on time. Role Description This team member is responsible for the hydrovac fleet, operators, technicians and associated tools to be mission ready at all times. This role includes oversight of operator and technician proficiency, adherence to safety protocols and practices, unit maintenance by the operators, units are outfitted with appropriate tooling for the assigned mission, monitoring inventory levels, and consumables for missions including PPE for their assigned area. This position will be notified along with fleet maintenance of units that require attention and will work with Fleet Maintenance to determine urgency and downtime. This Team Member is also responsible for dispatching units and personnel for work schedule in their assigned area. Coordination with area sale team member and customer contact for site specific requirements and extending or rescheduling of missions. Key Responsibilities The following is a list of items or tasks included in this role but is not meant to be all inclusive as other tasks, need or requirements likely exist or may arise: 1. Operator and Technician proficiency, preparedness and readiness at all times to perform missions with necessary units and equipment. 2. Dispatching of operators and technicians for missions 3. Launch units and crews each day for missions 4. Safety proficiency of operators and technicians 5. Review of billable and non-billable payroll time with management 6. Review mission sites for unique aspects of customer requirements or mission aspects 7. Fleet readiness and maintenance in conjunction with Fleet Manager 8. Monthly Safety Review and documentation 9. Interviewing, hiring and termination, if necessary, of operators and technicians for Hydro-Vac Operations. 10. Oversight and reporting of needed inventory items and PPE 11. Request for specialty items for missions 12. Attendance and appearance of operators and technicians in their area. All other necessary actions or tasks to ensure the Hydrovac Fleet, Operators, Technicians are ready at all times. Qualifications Experience: Minimum 5-7 years of experience in managerial experience, preferably in the hydrovac, oil & gas, or construction industries. Skills: Strong communication and leadership abilities. Excellent analytical, organizational, and documentation skills. Proficiency in MS Office and field operations software. Ability to travel to various job sites as required. Working Conditions Combination of field and office work. Exposure to outdoor elements, noise, and industrial environments. Why Join Us Competitive salary and benefits package. Commitment to employee development and safety excellence. Opportunity to make a direct impact on safety performance and company culture. To Apply: Send your resume and cover letter to *****************

The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: Maintain regular and predictable attendance. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Execute assigned basic, promotional, and seasonal merchandising activities. Perform Opening/Closing procedures. Transport and make deposits to bank. Assess store conditions and assign duties. Organize and prioritize workflow through the use of the daily planner. Recovery of merchandise. Participate in mandatory freight process. Perform regular and promotional price change activities. Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition. Adhere to loss prevention standards and respond to any alarm calls as needed. Communicate with Team Members on job functions, responsibilities and financial goals. Operate cash register/computer supervising cash handling procedures. Assist Team Members on appropriate application of policies and procedures. Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. Operate Forklift and Baler. Complete all documentation associated with any of the above job duties. Obtain license or certifications as needed by the business. May be required to perform other duties as assigned. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education : High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately. Preferred knowledge, skills or abilities Basic computer skills. Ability to read, write, and count accurately. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Ability to perform and execute principle responsibilities of Team Members. Working Conditions Working environment is favorable, generally working inside with moderate noise. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Ability to work outdoors in adverse weather conditions. Physical Requirements Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to process information / merchandise through the point-of-sale system. Ability to handle and be in contact with birds/poultry. Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). Ability to successfully complete all required training. Ability to travel as required in support of district needs. Ability to drive or operate a vehicle for business needs. This position is non-sedentary. Ability to successfully complete training and certification for various business needs. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.

Office Manager - Dream Dental Goodlettsville, Tennessee Dream Dental is looking for a strong, experienced, and people-focused Office Manager to lead our front office team. We're an established, high-volume practice with a large and loyal patient base, and we're seeking a leader who can ensure smooth operations, support team growth, and help maintain the exceptional patient experience we're known for. What We Offer: 4 days in office, 1 day admin Full comprehensive benefits package Supportive, collaborative team culture Modern practice using Open Dental Large, steady patient base Generous commission structure Requirements: Management experience in a dental office required Strong leadership, coaching, and team-building skills Experience with treatment plan presentation and financial discussions Knowledge of dental insurance, scheduling, and front office workflows High level of professionalism, reliability, and problem-solving ability Strong communication and organizational skills Key Responsibilities: Oversee daily front office operations to ensure efficiency and exceptional patient service Lead, train, motivate, and support front office team members Present treatment plans and discuss financial options confidently with patients Collaborate with clinical providers to maintain smooth patient flow Manage schedules, patient communication, and office systems in Open Dental Monitor practice performance metrics and ensure goals are met Handle escalated patient concerns with empathy and professionalism If you're an experienced dental leader who thrives in a fast-paced environment and loves delivering outstanding patient care through great systems and great people, we'd love to speak with you! Apply today and grow your leadership career with Dream Dental in Goodlettsville! #indeedwavedp

Job DescriptionDescription: Lead with Excellence: Shape the Future of Dental Care as Our Office Manager! Are you ready to take the next step in your career and lead a high-performing team in a modern, patient-focused environment? Join our dynamic private practice where you'll play a key role in delivering comprehensive, high-quality dental care-backed by the support of a growing, globally recognized organization. This is more than just a management role-it's your opportunity to become the face of a thriving practice, collaborate with top-tier dental professionals, and lead with impact. What You'll Do As the Office Manager, you'll ensure smooth daily operations while cultivating a positive, high-performance culture within the practice. Your leadership will directly influence patient satisfaction, team morale, and business success. $10,000 Sign On/Retention Bonus available Key Responsibilities: Build and maintain a positive, team-oriented office culture that supports staff retention and development. Align the practice with company values, standards, and operational best practices. Lead, train, coach, and mentor team members to maximize individual and team potential. Analyze business metrics to drive revenue growth, manage expenses, and achieve monthly targets. Identify areas for improvement using data insights and implement effective performance strategies. Address patient and staff concerns promptly with clear, compassionate conflict resolution. Deliver weekly performance updates and improvement plans to the Area Manager. Ensure compliance with company policies, industry regulations, and safety standards. Uphold a polished, professional office environment, including appearance and cleanliness. Requirements: 2+ years of dental office management or healthcare leadership experience required Strong knowledge of dental office operations, insurance processes, and patient scheduling systems Experience managing budgets, controlling expenses, and meeting revenue goals Proficient in conflict resolution, problem-solving, and fostering a positive workplace culture Familiarity with HIPAA, OSHA, and other relevant regulatory requirements Comfortable working full-time hours including some Saturdays Benefits For Full Time Staff: Competitive Compensation Generous Paid Time Off Paid Holidays Medical, Vision, and Dental benefits. Health Savings Account, Life Insurance, Long Term Disability, and Short-Term Disability. 401k with matching program after one year of service. Access to all Army and Air Force Exchange Services (AAFES) facilities and services. DOCS Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work…make the decision to work where you are valued! Join the McNabb Center Team as the Family Crisis Center Shelter Supervisor today! The Family Crisis Center Shelter Supervisor Oversee and supervise day-to-day operations of the Family Crisis Center emergency domestic violence shelter. Provides direct client care as needed and rotates supervisor on-call for after-hour shelter services. Completes documentation and monthly/quarterly/annual reporting in accordance with funding requirements. Provides supervision and case consultation to Advocacy Team Leader and milieu staff. Manages 24/7 shelter staff schedule. Assists with quality improvement and program updates to ensure implementation of best practices and trauma-informed care. Flexible schedule required. JOB DUTIES/RESPONSIBILITIES Duties include but are not limited to staffing, supervision, budget management, client care and compliance with all applicable standards, regulations, contractual requirements and outcomes required by the Center, funding or oversight agencies. Provides management and oversight to 24/7 emergency domestic violence shelter Responsible for the hiring, training and supervision of shelter staff and interns/volunteers Ensures programs are operating in accordance with all funding and center compliance Assists with management of program budgets Assists with data collection and monthly, quarterly, and annual reports Facilitates weekly treatment team meetings and case consultation Responsible for shelter clinical operations and managing facility needs Provides direct client care and intervention as needed Provides program scheduling to ensure all shifts are covered and adequately staffed Rotates on-call coverage and available after-hours for immediate programmatic needs Schedules time efficiently Strong ability to multi-task Accurately documents time and mileage Demonstrates and maintains a positive working relationship with team members, including other departments and community partners Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes This is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change s, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. COMPENSATION: Starting salary for this position is approximately $64,213/yr based on relevant experience and education. Schedule: Full-time requires at least 40 hours per week This position will mostly occur during business hours, but a flexible schedule is required as the program operates 24/7 and after-hours assistance may be needed Equipment/Technology: Computer skills are required for email, timekeeping, and documentation in the electronic medical record. QUALIFICATIONS - Family Crisis Center Shelter Supervisor Experience / Knowledge: Must have course work and or experience in the areas of psychopathology, counseling, theory, cultural diversity, human development, etiology and treatment of alcohol and drug abuse and mental illness. Minimum of two years of clinical experience with specialized training/course work in trauma and victim services preferred. Supervisory experience preferred. Education / License: Graduation from an accredited college or university with a Master's Degree in Counseling, Psychology, Social Work, or other related field of study. Clinical knowledge necessary to provide clinical services and supervision of staff. Training or post-graduate study in domestic violence, substance abuse, trauma, child psychopathology, child development, or clinical interventions with youth and families. Physical/Emotional/Social - Skills/Abilities: Exposure to biological hazards. Hearing of normal and soft tones. Close eye work. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Required to be certified in CPR/First Aid and trained in Handle with Care de-escalation techniques. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PId6ead97ee7d6-26***********6

Job Description Join Our Team as an Dental Office Manager! Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at Zoo Crew Pediatric Dentistry in Mt Juliet! At Zoo Crew Pediatric Dentistry, we create smiles that last a lifetime by making every visit a Kidsperience! We're on the lookout for a reliable, energetic, and compassionate Operations Manager who thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers. Why Join Us? Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits. Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do. Competitive Pay & Perks: Enjoy a flexible schedule, full-time hours, and a benefits package that includes: Medical, Dental & Vision Insurance 401K Paid Time Off & Holiday Pay Bonus Opportunities Company-Paid Continuing Education Referral Bonus Program Who We're Looking For: Someone who loves working with kids and creating a positive experience. A dependable, detail-oriented team player with a strong work ethic. A difference-maker who is eager to learn and grow. Requirements: Minimum of 3-5 years of management experience is required. A minimum of 3 years dental experience required. Working knowledge of clinical operations. Proficiency in dental software (Denticon highly preferred) and Microsoft office required. Payroll processing experience is a plus! Exceptional organization skills! A Typical Day as an Operations Manager: Managing the operations workflow daily, weekly, and monthly Ensure office is scheduled with confirmed patience Maintaining appropriate staffing levels Ensuring smooth patient flow and maintaining a kid-friendly environment. Develop, coach, and inspire other team members to grow Schedule: 8-hour shifts Starting Salary of $50,000 Occasional travel to surrounding offices as needed Daytime hours - No nights! Availability to respond to patient issues outside normal work hours (within reason) Be Part of Something Bigger! Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, “Creating healthy habits that last a lifetime,” is at the heart of everything we do. YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you're ready to bring smiles and make a lasting impact, we can't wait to meet you! Apply today and become a Difference Maker! Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.

Join Our Team as an Dental Office Manager! Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at Zoo Crew Pediatric Dentistry in Mt Juliet! At Zoo Crew Pediatric Dentistry, we create smiles that last a lifetime by making every visit a Kidsperience! We re on the lookout for a reliable, energetic, and compassionate Operations Manager who thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers. Why Join Us? Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits. Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do. Competitive Pay & Perks: Enjoy a flexible schedule, full-time hours, and a benefits package that includes: Medical, Dental & Vision Insurance 401K Paid Time Off & Holiday Pay Bonus Opportunities Company-Paid Continuing Education Referral Bonus Program Who We re Looking For: Someone who loves working with kids and creating a positive experience. A dependable, detail-oriented team player with a strong work ethic. A difference-maker who is eager to learn and grow. Requirements: Minimum of 3-5 years of management experience is required. A minimum of 3 years dental experience required. Working knowledge of clinical operations. Proficiency in dental software (Denticon highly preferred) and Microsoft office required. Payroll processing experience is a plus! Exceptional organization skills! A Typical Day as an Operations Manager: Managing the operations workflow daily, weekly, and monthly Ensure office is scheduled with confirmed patience Maintaining appropriate staffing levels Ensuring smooth patient flow and maintaining a kid-friendly environment. Develop, coach, and inspire other team members to grow Schedule: 8-hour shifts Starting Salary of $50,000 Occasional travel to surrounding offices as needed Daytime hours No nights! Availability to respond to patient issues outside normal work hours (within reason) Be Part of Something Bigger! Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, Creating healthy habits that last a lifetime, is at the heart of everything we do. YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you re ready to bring smiles and make a lasting impact, we can t wait to meet you! Apply today and become a Difference Maker! Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.

Job Description Dental Office Manager - Join us. Where your smile truly matters! At Ideal Dental, we're on a mission to revolutionize dental care-and we want you to be part of the journey! As one of North America's fastest-growing dental groups, we're driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we're proud to be clinician-founded and clinician-led, with a focus on patient-centered care and an unwavering commitment to innovation and growth. Job Summary: A Dental Office Manager is responsible for overseeing all day-to-day operations of the dental office to ensure smooth and efficient functioning. This includes managing patient service issues to guarantee high levels of guest satisfaction, fostering office morale to promote a positive company culture, and creating staff schedules. The Dental Office Manager is expected to complete daily and monthly reports and take on additional responsibilities as required to support the office's needs. Every day, you'll help create beautiful smiles and contribute to the health and well-being of the community. Responsibilities · Oversee Daily Operations: Ensure the dental office runs smoothly by managing all day-to-day activities, from patient flow to team coordination. · Deliver Exceptional Patient Service: Address and resolve patient service issues with professionalism and care, ensuring every guest leaves with a positive experience. · Develop and Manage Team: Lead, mentor, and support the dental team, providing opportunities for professional development while ensuring the team works collaboratively to achieve office goals. · Foster Team Morale: Build and maintain a supportive, engaging work environment that aligns with our company culture and inspires the team to excel. · Staff Scheduling: Create and manage efficient staff schedules, balancing office needs with team availability to ensure optimal coverage and productivity. · Audit Patient Accounts: Review and verify patient accounts for accuracy, ensuring all billing and records are in top shape. · Guide Treatment Plans: Present treatment options clearly and compassionately, assisting patients in overcoming financial barriers and helping them make informed decisions. · Track Office Performance: Complete daily and monthly reports, analyzing key metrics to help drive office efficiency and growth. · Support Office Needs: Take on additional duties as required, contributing to the overall success of the office in various capacities. · Travel for DeNovo Offices: Be flexible and open to traveling to newly acquired DeNovo offices as needed to support their integration and ensure seamless operations. What do you need to have to be a part of our team? A minimum of 2 years of management experience, with dental experience preferred to bring expertise to the role. A high school diploma or equivalent. A welcoming smile and a positive attitude that creates a friendly and inviting atmosphere for both patients and staff. Strong communication and customer service skills to ensure effective interaction with patients and team members. Proven leadership abilities, with a talent for leading by example and motivating the team to succeed. A natural desire and ability to connect with and serve guests, ensuring they feel valued and well cared for. Excellent multi-tasking skills, with the ability to stay organized and focused while working in a fast-paced environment. DeNovo Offices: New or acquired offices may require travel. Why You'll Love It Here: At Ideal Dental, we're committed to helping you grow professionally, providing you with opportunities to expand your skills, work with cutting-edge technology, and make a lasting impact on your patients. If you're passionate about dental care, thrive in a dynamic, supportive environment, and want to be part of a team that values both excellence and compassion, this is the place for you. · MONTHLY BONUS POTENTIAL Medical insurance. Discounted dental benefits for the employee, their spouse, and dependent children. Paid holidays. Paid Time Off (PTO). 401K. Employee scholarship program. At Ideal Dental, we're dedicated to putting smiles on the faces of our guests and our team. We foster a supportive, positive environment where every team member can thrive, grow, and enjoy their work. Join us and be part of a culture where your smile truly matters.

Job DescriptionBenefits: 401(k) matching Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance Support Services SupervisorStatus: Full-Time, Non-Exempt Reports To: Support Services Manager Position Summary The Support Services Supervisor leads front-office operations to ensure patients receive timely, accurate, and professional service. This role oversees support staff, monitors workflow, and supports registration, scheduling, and check-out functions. The ideal candidate is organized, confident, and leads with professionalism, accountability, and teamwork. Primary Responsibilities Supervise and support front-office staff and adjust assignments based on patient volume and workflow Train new employees and reinforce accuracy, service standards, professionalism, and communication Ensure accurate documentation, insurance verification, and referral requirements Support proper scheduling and provide hands-on help during peak patient flow Monitor copay and balance collection; reconcile daily cash drawers Respond to patient concerns professionally and communicate clearly with providers and staff Secondary Responsibilities Provide coverage for registration, scheduling, phones, and check-out as needed Maintain supply organization and coordinate vendor or facility needs Participate in meetings, training, and continuous improvement efforts Follow HIPAA, OSHA, safety, and internal compliance standards Qualifications High school diploma or equivalent required Prior medical office experience preferred Leadership, scheduling, billing, or patient-service experience highly valued Ideal Strengths Strong verbal communication and service mindset Accuracy, attention to detail, and follow-through Calm, professional presence in a fast-paced environment Ability to resolve problems and manage competing demands Compensation & Wage Structure Wage: $20.00 per hour Eligible annually for cost-of-living wage increases, based on organizational guidelines and annual review outcomes Job Details Job Type: Full-time Expected Hours: 40 hours per week Medical Specialty: Dermatology Schedule 8-hour shift Monday through Friday Why This Role Matters This position directly influences the patient experience at check-in, throughout their visit, and during follow-up scheduling. Our team values service, humility, and accountabilityand we are proud of the standard we strive to uphold every day. If leadership through service is important to you, and you enjoy helping a team operate smoothly and efficiently, we encourage you to apply. Employment Contingencies: Employment may be contingent upon background screening, reference verification, and compliance with internal policies.