Team manager jobs in Toledo, OH - 329 jobs

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $15.50 Maximum Salary: $19.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores. What This Position Is All About: Under the direction of the Assistant Store Director of Customer Experience, the Customer Experience Lead will support execution of the front of house priorities within the 4 walls. In partnership with their leader, they will be responsible for maintaining selling floor service and merchandising standards to drive sales and customer experience. The Customer Experience Lead will hold their direct associate reports accountable using Connected Coaching to ensure all selling floor associates drive the appropriate key performance indicators and are strong brand ambassadors. Primary Job Functions: Ensure cashiering team is in the right place at the right time and operate with a sense of urgency in managing the customer line Ensure line leader is greeting and directing customers to the appropriate register and calling for additional Associate/Manager back up as needed Follow all directives and corporate guidelines set forth including ensuring the area is neat, clean, set to standard with the necessary supplies and that all merchandise movement meets the fast to floor expectations Teach coach and train associates to follow the fast to floor return processes to ensure merchandise is available to sell Drive loyalty enrollments, SaksFirst acquisition and Connected Service behaviors to ensure a seamless customer experience Act as the Connected Service Coach when the Assistant Store Director is not in the store to drive customer experience and reinforce the Connected Service behaviors during designated peak traffic periods Leverage and train walkie talkie expectations for flex of coverage to support customer need Assist in resolving customer concerns or calling in the appropriate level of Management support to resolve in the moment Who Are You: Aspiring leader who can educate, drive results, and maintain high standards You build morale and spirit within your team, share wins and successes, and encourage or contribute to open dialogue Energetic sales professional who can easily adapt to changes and can be relied upon to consistently deliver exceptional results with little to no guidance An out of the box thinker who shines in brainstorming sessions and generates a variety of approaches to problem solving including novel ideas Confident and professional communicator You Also Have: High School Diploma or equivalent required; 4 year degree or relevant work experience preferred 1+ years of supervisory experience with comparable volume or a proven track record of successfully supervising a selling workforce and achieving results Ability to drive sales and service, establish and maintain client relationships, and complete operational tasks Ability to train and coach associates on selling behaviors to ensure high performance Flexibility to work evenings, weekends and public holidays Your Life and Career at Saks OFF 5TH: Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers A culture that promotes a flexible work environment Benefits package for all eligible full-time employees (including medical, dental and vision) An amazing employee discount and other exciting perks #OFF5THSellingSupervisor Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application. Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used. Your Life and Career at Saks OFF 5TH: Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers A culture that promotes a flexible work environment Benefits package for all eligible full-time employees (including medical, dental and vision) An amazing employee discount and other exciting perks Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application. We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.

... You will be responsible for “depth and breadth” on all shifts/crews within a Production Manufacturing environment, delivering all department scorecard objectives, owning processes (e.g., constraint management/VRT), standardization across all workstations within the area, planning change, determining continuous improvement opportunities, and serving as a change agent to drive the Ford Production System. You'll have... High School Diploma or GED 5+ years of stamping experience Even better, you may have... Strong ability to interface with plant hourly, salaried personnel and plant management Strong ability to present in front of plant management Ability to teach Ford Production System principles Union negotiations experience Competent in the use of data for decision making Ability to communicate effectively, both orally and in writing Ability to work effectively as part of a team Excellent leadership skills with demonstrated ability to resolve diverse problems Work well under pressure and to be able to work under crisis management when necessary Ability to work and multi-task in fast paced environment Successful candidate must be able to demonstrate leadership in One FORD (leadership) behaviors combined with outstanding interpersonal, teambuilding, and communication skills You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including: Immediate medical, dental, and prescription drug coverage Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more Vehicle discount program for employees and family members, and management leases Tuition assistance Established and active employee resource groups Paid time off for individual and team community service A generous schedule of paid holidays, including the week between Christmas and New Year's Day Paid time off and the option to purchase additional vacation time. For more information on salary and benefits, click here: ********************************* This position is a leadership salary grade 6. Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. #LI-Onsite #LI-BS2 What you'll do... Confirm standards are in place Monitor and confirm that manufacturing operating system standards are being applied and adhered to throughout the plant Develop, coach, and support to achieve SQDCPME objectives Support issues raised by the teams Coach, teach, and feedback on resolution of abnormalities, and validate closure of concerns (facilitates interim containment actions) Provide necessary resources to maintain production flow and confirm critical inputs are being performed to the acceptable standard(s) Plan maintenance tasks, monitor completion and effectiveness, and drive improvement and/or coaching opportunities Communication and Recognition Enable a culture of learning through demonstration of effective communication skills Respect and encourage respect of all team members by my actions Create a conducive work environment for the team(s) to complete their assigned responsibilities / tasks Create a Zero Tolerance environment and reaffirm team members respect each other Create a proactive performance driven culture that listens, reacts and supports (effective communication, education, listening, trust) to capture the hearts and minds of the people Proactively recognize the teams accomplishments and improve morale Ensure completion of administrative responsibilities Ensure basic administrative activities are completed, as required

Chassis Engineering Team II Manager Hyundai America Technical Center, Inc (HATCI) is seeking an Engineering Design Manager for their Chassis Team 2 - who will be responsible for supporting and executing a strong vision, strategy, and business plan for a growing and diverse team. The team consists of three Chassis disciplines: 1) Vehicle Braking System design, development and release 2) Vehicle Cooling System design, development and release 3) Vehicle Steering System Design, development and release The successful candidate will have a wide breadth of Automotive experience with the ability to lead the design and development of numerous vehicles with a focus on SUV, Body on Frame Pick Up Trucks and Off-road vehicle capabilities that meet or exceed our N.A. customer requirements from concept through lifecycle production while simultaneously developing new technologies and adhering to the highest safety standards. Number of Employees: Direct 11+ (after planned expansion) Managerial Responsibilities: * Manage, train, evaluate, discipline and support recommendations for hire, pay changes, promotions or terminations. * Assign or distribute work to co-workers. * Instruct, train in methods or procedures. * Respond to complaints or grievances. * Write and execute performance and competency evaluations. WHAT YOU WILL DO l Strategic Leadership: Create, communicate, and execute the Chassis Engineering Design Team - vision laid out by Sr. Manager in support of VE, HATCI and Hyundai Motor Group (HMG) visions, goals, and business objectives. l Business Management: Successfully meet all KPI's including: Program Timing, Cost & Quality Improvement, Intellectual Property, Budget, Personnel Development, Corporate Culture, etc. Develop goals and objectives for all direct reports. Lead tasks and projects to support the related team's work plan, ensuring all goals and budget spending are met for Chassis Engineering Design R&D budget. l Team Management: Support annual team work plan and budget in support of the HATCI Vehicle Engineering (VE) vision. Lead tasks and projects to support the related team's work plan. Support all goals and budget spending are met for a multi-million dollar R&D budget. Manage and direct Engineers in daily activities for work projects relating to team activities in support of our three brands: Hyundai, Kia, and Genesis. Ensure administrative are followed on a timely basis l Vehicle Development: Be a subject matter expert in relation to Automotive Chassis Engineering for Vehicle Braking Systems, Vehicle Cooling Systems, Vehicle Steering Systems and Testing for Chassis designs especially for our focused efforts with Electrified Vehicles, SUV's, Light Duty Trucks and Off-road vehicles. Ensure the Vehicle Development process is followed from concept to postproduction, satisfying all customer requirements along the way. Conduct competitive benchmarking, detailed engineering cost/weight analysis, performing drawing release, executing engineering orders, meeting safety/regulatory targets, etc. The Chassis Manager also leads releasing responsibilities of all drawings released by the Chassis Team 2 Engineers by Checker Approval status in Hyundai EO (Engineering Order) system. l Life Cycle Support: Support Manufacturing Plant and life cycle activities of 5 plants (located in Georgia, Alabama, Mexico, and Brazil) including: product launch metrics, continuous vehicle improvement, cost and mass reductions l Collaboration and Stakeholder Management: Advocate for the internal and external customers. Support collaboration with regional affiliates: Sales and Marketing, Manufacturing, Quality, as well as corporate headquarters in Korea. Actively engaging with all levels, from Engineers, to Managers, to Presidents and C-Suite, building effective relationships with all. Interface and co-work with other teams within VE, HATCI and its affiliates - Project Management, Product Planning, Materials Development, Safety Integration, Regulation & Certification, Sales and Marketing, Manufacturing - provide support as required with testing, development, vehicle clinics, etc. l Technology Assessment and Development: Support new technology assessment and development: Support development of technical road maps and strategies with the goal of implementation to the production vehicle; Liaise with multiple testing and development labs; Provide support to new technology research and adoption projects, l Budgeting and Resource Allocation: Support development of R&D budget, ensuring optimal utilization of resources. Monitor and be first line approver for expenses, identify savings opportunities, and support project/strategic investment decisions to support all R&D activities. l Travel up to 20% of time domestically and internationally. WHAT YOU WILL BRING TO THE ROLE * Education: Bachelor's or Master's degree in Mechanical Engineering, Automotive Engineering, or a related field. * Experience: 10+ years of professional experience in chassis design, with a focus in Brake Systems, Cooling Systems and Steering Systems. Experience specifically with pickup Trucks, SUVs, and off-road vehicles is highly preferred. Proven increasing levels of project and Team management, 2+ years managing an Engineering Department or Section is a plus. * Experience working on electric or hybrid vehicle Chassis systems. Prior experience with pick-up trucks, SUVs or off-road vehicles and knowledge of their specific Brakes / Driveline / Mounts / durability / set up / articulation etc is a plus. Advanced Analysis: Proficiency in CAE tools (e.g. ANSYS, Nastran, MATLAB/Simulink) for advanced Chassis modeling, dynamic simulations, or optimization is a plus. Vehicle Dynamics: In-depth understanding of vehicle ride & handling, off-road performance, and NVH considerations specific to heavy-duty trucks and SUVs. Knowledge of solid axle and independent suspension systems in off-road conditions. Additional CAD/CAE: Familiarity with CAD software (e.g. CATIA V6) and PDM (ENOVIA V6) or Windchill PLM systems. * Certifications: Professional Engineer (PE) license or Six Sigma certification, if applicable, are advantageous. WHAT HYUNDAI CAN OFFER YOU * Zero-dollar employee premiums on Medical, Dental, and Vision for you and your family. * 100% employer-paid disability and life insurance. * Generous paid time off including vacation, sick and abundant holidays. * A global environment that fosters diversity. * Competitive salaries. * Retirement savings and planning benefits. * Flexible work hours, and hybrid work schedule options. * Access to health savings accounts and flexible spending accounts. OTHER DETAILS Candidates applying for positions with Hyundai KIA must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. * HATCI is an Equal Opportunity Employer including Disabled and Veteran. VEVRAA Federal contractor. STILL INTERESTED? WHY NOT APPLY?

Cardinal Staffing is currently hiring for a Supervisor/Team Lead for Toledo and surrounding areas! Supervisor/Team Leads are responsible for overseeing multiple sorting, inspection, and rework jobs within an automotive manufacturing facility. 2nd Shift. Must be flexible! Will be working 10-12 hour shift if necessary. Monday through Saturday, possible OT on Sunday. Pay: $24.00/hr, weekly pay cycle. Responsibilities:• Oversee the containment process, responsible for the laborers and the inspection of customer products for the assigned tables or workstations • Must lead by example, be organized, and practice good housekeeping skills in all areas of the facility • Ensure all employees work safely and in accordance with company health and safety policies and procedures • Report any accidents or incidents that occur within the facility immediately to a supervisor • Responsible for the coordination of shift start activities prior to start time (table requirements, paperwork, etc.) • Ensure end of shift activities are completed such as auditing of paperwork and time sheets along with any necessary communication to the next shift Team Lead • Ensure appropriate tools and materials are available for completion of jobs • Provide on-the-job training for any new work instructions when applicable • Must be accountable for all personnel assigned to specific jobs • Provide input to Supervisor or Manager regarding performance • Report any policy or procedure violations to Supervisor or Manager • Participate, support, and comply with all health and safety initiatives and requirements Minimum Requirements:• High School diploma or equivalent, Associates degree or higher preferred• 3 years of supervisory experience preferred• Prior experience in an automotive related manufacturing facility preferred• Ability to work overtime, or weekends if needed• Ability to stand for long periods of time, lift to 35lbs, and work within a manufacturing environment• Experience with Microsoft Office products preferred • Basic math skills required• Ability to follow instructions and follow through with assigned tasks• Ability to communicate procedures and instruct others in a clear and precise manner• Must be able to read, write, and speak English fluently. About Cardinal Staffing At Cardinal Staffing, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest and Southeast. With an estimated yearly revenue of $295 million, Surestaff was recently named one of the largest staffing firms in the U.S. by Staffing Industry Analysts (SIA). We understand that finding the right job is about more than just a paycheck - it's about finding the opportunity that fits your skills, goals, and lifestyle. Here are the benefits you'll enjoy when you partner with us: Access to a wide range of job opportunities Competitive pay Health and Wellness Programs (including EAP) Medical benefits including medical, vision, dental, and prescriptions Electronic weekly pay Employee Advocacy & Personalized Job Support Cardinal Staffing also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs. Surestaff is an equal opportunity employer. Notice Regarding the Use of Artificial Intelligence in Employment DecisionsIn accordance with state mandates, we are providing this notice to inform all applicants and employees that artificial intelligence (AI) tools may be used at various stages of our employment processes. This may include recruitment, screening, hiring, promotion, or other employment?related evaluations.AI tools may assist in reviewing application materials, assessing qualifications, or supporting decision?making. These tools do not replace human judgment; rather, they are used to support consistent and efficient evaluation. Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast. If you're ready to take control of your career, explore exciting opportunities, and gain experience that lasts, then Cardinal Staffing is the place for you. Let's get started today! #IND1

Store - ANN ARBOR, MIDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I began my career with State Farm in January 2000 after transitioning from ministry, where I learned how to lead, grow an organization, and develop peopleskills that still guide me today. My wife Jennifer is also a State Farm agent, and together were passionate about serving our community. Today, our team consists of five dedicated professionals focused on helping customers with everything from auto and homeowners coverage to life, health, and retirement planning. Our office culture is highly production-oriented and built around growth, competition, and teamwork. Were driven by the challenge of helping as many customers as possible while creating an energetic and supportive workplace. Im looking for team members who love to compete, stay hungry for growth, and are excellent communicatorspeople who connect easily with others, ask the right questions, and work together toward shared goals. If youre ready to push yourself, build strong client relationships, and be part of a motivated team thats committed to winning, this could be the place for you. ROLE DESCRIPTION: As a Customer Service Manager - State Farm Agent Team Member with David Roberts - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal management-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the agency team and daily operations. Develop and implement office policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service and sales representatives. QUALIFICATIONS: 3+ years of experience in office management or insurance. Leadership and organizational skills. Communication and problem-solving abilities. Property/Casualty license (must be able to obtain, current licensees preferred). Life/Health license (must be able to obtain, current licensees preferred).

Call Center (Healthcare Relations) Manager Lead with Purpose. Build Something That Matters. If you're energized by leading people, shaping culture, and driving results through others, this role was designed for you. We're seeking a confident, people-first leader to manage our Call Center team-an essential group that serves as the frontline connection between our patients, providers, and practices. As the Healthcare Relations Manager, you'll lead, develop, and inspire a team of 25+ Scheduling Coordinators. Your leadership will directly influence the patient experience, strengthen provider relationships, and elevate how our organization shows up every day. This is a highly visible role for a leader who thrives in a fast-paced environment, embraces accountability, and knows how to turn insight into action. What You'll Lead & Achieve Build a High-Performing Team · Hire, onboard, coach, and develop a large, dynamic team · Create a culture rooted in trust, accountability, growth, and recognition · Inspire and motivate through clear expectations, meaningful feedback, and celebration of wins · Lead by example and foster open, collaborative communication Elevate the Patient & Provider Experience · Serve as the connector between patients, providers, and internal teams · Ensure first-call resolution and consistent service excellence · Build strong, professional relationships across multiple practices Drive Operational Excellence · Monitor and manage key performance metrics such as hold times, live answer rates, abandon rates, and call quality · Analyze data and reporting to identify trends, behaviors, and improvement opportunities · Translate insights into process improvements and measurable results Lead with Vision & Accountability · Set clear priorities and manage time, resources, and initiatives effectively · Guide the team through change with confidence and adaptability · Conduct regular team meetings, performance reviews, and coaching sessions · Maintain departmental organization, scheduling, and administrative oversight What You Bring · Proven management experience leading teams (required) · Experience in a call center or high-volume customer environment (preferred, not required) · Strong communication skills with the ability to motivate, coach, and influence · Highly organized with exceptional follow-through and time management · Data-driven mindset with the ability to connect metrics to behaviors · Comfortable making decisions, solving problems, and leading through change · Healthcare, optometry, or ophthalmology experience (a plus, not required) Why This Role Matters This is more than managing a call center-it's about building leaders, shaping experiences, and making a real impact at scale. Your leadership will define the tone, performance, and success of a critical department that reaches thousands of patients.

Dental Office Manager Job Type: Full-time About Us At our practice, patient care comes first-every visit, every time. Guided by empathy, we are dedicated to transforming the dental experience for our patients. Partnering with North American Dental Group, we are empowered with the resources needed to deliver best-in-class care. Why Join Our Team? We pride ourselves on combining individuality, expertise, and teamwork to provide exceptional group dentistry. If you're passionate about improving oral health and creating satisfied patients, we invite you to join us in redefining the culture of dentistry. Your Work Schedule: Monday-Friday Your Role as an Office Manager As a Dental Office Manager you will be managing day-to-day operations, overseeing staff, handling financial matters like billing and insurance, and ensuring patient satisfaction. You'll also manage administrative tasks like scheduling appointments, maintaining patient records, and handling human resources functions such as hiring and training. Key Responsibilities Motivated and proficient at problem-solving so that office revenue goals are met by managing tasks such as scheduling, staff productivity, and expenses Exhibit flexibility and adaptability to form great relationships with our team Be a leader, guiding our team to success in a fast-paced and energetic work atmosphere Supervise and communicate proficiently to ensure efficiency within practice while also maintaining our values and good morale, showing our patients who we truly are Strong dedication to accurately completing administrative functions such as financial review, compliance standards, and end of the day reporting What You'll Need to Succeed Bachelor's degree in a related field OR 4 years of related experience Servant Leadership: Partnership and collaboration with team and Providers Recruit and develop team Manage schedule to optimize production Prior clinical experience with implants preferred 3-5 years' prior management experience Why You'll Love Working Here Comprehensive Benefits: Including 401(k). Paid Time Off: Competitive PTO that grows with your career. Career Growth: Opportunities for continuing education and development. Exciting Work Environment: A supportive atmosphere that celebrates individuality and teamwork, allowing you to thrive. Equal Opportunity Employer We embrace diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic. Ready to Join Us? Apply today and be part of a team that's revolutionizing dental care! North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization. #NADG2 We can recommend jobs specifically for you! Click here to get started.

Join Our Team as an Office Manager with Floor Coverings International! At Floor Coverings International, we're not just a flooring company; we're the #1 mobile flooring company in North America. With over 200 locations spanning the United States and Canada, we've revolutionized the flooring industry with our unique shop-at-home model, making it possible for customers to get the perfect new floors without ever leaving their homes. We take pride in our exceptional service, and our 350,000+ satisfied customers give us an average rating of 4.9 stars. As an Office Manager with Floor Coverings International, you play a vital role in the growth and expansion of our local franchise. A successful Office Manager will enable us to write more estimates, efficiently schedule and manage projects, support our marketing efforts, and maintain accurate financial records for the business. Office Manager Benefits and Perks: * Part-time position with 10-20 hours per week. * Bonus opportunities. * 3-5 years of experience is preferred. Office Manager Responsibilities: Marketing & Customer Relations * Build strong rapport with customers, providing exceptional customer service. * Efficiently schedule appointments for our Design Associates. * Follow up on open proposals to ensure customer satisfaction. * Assist in developing, managing, and implementing local marketing initiatives. * Support and participate in home shows and events (some evenings and weekends may be required). * Maintain an organized and inviting office space. Financials * Update QuickBooks daily, accurately recording all income and expenses (experience preferred, training provided). * Generate job costing reports within 24 hours of completed installations. * Track, prepare, and manage timely payment of business-related expenses. Production * Collaborate with the Owner weekly to discuss recent sales, review customer expectations, and manage product orders. * Accurately order all necessary products for jobs and follow up on delivery. * Coordinate schedules between customers and installers for efficient job scheduling. * Communicate start dates and times with installers and customers. * Keep customers informed about ongoing installation details and job progress. * Obtain written permission for any changes in contracted work. * Confirm scope of work and compensation with installers prior to the start of each job. * Update InspireNet daily with job status and upcoming schedules (training provided). Continuous Improvement * Attend weekly meetings with the Owner at scheduled times. * Work towards weekly and monthly goal achievement. * Be open to attending training seminars at the owner's discretion. * Make decisions and act in alignment with Floor Coverings International's core values and mission. Office Manager Qualifications: * Strong communication skills, particularly over the phone. * Exceptionally organized and detail-oriented, with strong multitasking abilities. * Experience in bookkeeping required QuickBooks is preferred. * Capable of working independently without constant supervision. Join us in creating beautiful spaces for our valued customers while enjoying a dynamic and rewarding career as an Office Manager with Floor Coverings International. Apply today and be a part of our success story!

Starting wage up to: $22.80/hr. with experience Food Lovers Unite! Busch's is HIRING and we want you! Love food, fun, and fabulous people? Join our family-owned Michigan team and cook up a career full of flavor! What's in store? * Flexible schedules * Employee discounts * 401K with company match * Tuition reimbursement * Daily Pay available Ready to spice up your job and grow with us? Apply now and let's create the perfect pear together! Specific Accountabilities: * Execute and maintain front end operations and service counter. * Assist guests with questions, purchases and special orders. * Maintain weekly schedule for front end associates. * Ensure cashier accuracy and productivity through shrink trax results, produce knowledge, audits and lane accountability. * Ensure compliance on WIC, Electronic Benefits (EBT), alcohol and tobacco purchases. * Function as person in charge (PIC) in absence of store manager. * Complete and administer evaluations for front end associates. * Interview and hire front end associates. * Train and develop front end associates. * Achieve department financial objectives. * Operate register and bag guest orders. Managerial Accountabilities: * Exemplify key concepts of hospitality when interacting with guests. * Provide solid leadership and guidance to direct reports. * Contribute to organizational effectiveness by offering information, suggestions and recommendations. * Communicate and work with other functional areas of Busch's operations. * Adhere to all Busch's policies, practices and procedures. * Maintain professional and technical knowledge by completing educational opportunities, reviewing professional publications, benchmarking state of the art practices and networking. * Build strong working relationships with guests, vendors and associates. Requirements: * High school diploma. Bachelor degree preferred. * Previous management experience in a retail environment. * Proficient management and leadership skills. * Proficient organization and planning skills, especially to manage multiple deadlines and projects. * Proficient communication and interpersonal skills, including written, verbal and listening skills. Busch's is a family owned premier grocery retailer with multiple stores in Southeast Michigan. We are consistently recognized by our guests as an industry leader when it comes to service, product selection, store design and overall atmosphere. You can take pride in being a member of the Busch's family and working in an environment where we truly care about our guests and the products we serve. We also take great care of the associates that take care of our guests. At Busch's, we realize that without caring, motivated and personable associates, there would be no guests to serve.

Job Description Dental Office Manager - Saline Are you an experienced and motivated dental professional ready to lead a brand-new practice from the ground up? We're looking for a full-time Office Manager to help operate our modern dental facility. This is an exciting opportunity to build a strong team culture, create efficient workflows, and set the foundation for exceptional patient experiences. The ideal candidate is confident with treatment presentation, insurance verification, and delivering an exceptional new-patient experience. What We Offer: A generous salary package that reflects your expertise and dedication A supportive and collaborative work environment focused on professional growth Opportunities for continued education and skill development The chance to be part of a close-knit team committed to exceptional patient care A modern, state-of-the-art facility with the latest advancements in dental technology Comprehensive Benefits: We offer a full-time position with access to a comprehensive benefits package, making sure you feel valued and cared for. Key Responsibilities: Lead daily operations and ensure the practice runs smoothly and efficiently Deliver an exceptional, high-energy patient experience from check-in to check-out Present treatment plans confidently with strong knowledge of ADA codes and insurance benefits Support new-patient growth through outstanding first impressions and effective follow-up Maintain high patient retention through relationship-based care and problem-solving Coach and develop front and back office teams to support practice growth Partner with providers to ensure a smooth schedule and strong treatment acceptance Oversee financials including deposits, insurance estimates, and patient balances Ensure compliance with HIPAA, OSHA, and company protocols Collaborate with marketing and leadership on strategies to grow the practice Track key metrics, including new patients, case acceptance, and schedule utilization Schedule: Monday: 8:00 AM - 5:00 PM Tuesday: 10:00 AM - 7:00 PM Wednesday: 9:00 AM - 6:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 2:00 PM Qualifications: 3+ years of dental office experience (leadership preferred) Strong understanding of ADA codes, insurance, and treatment presentation Excellent communication and customer-service skills Confident, energetic, and passionate about patient care Experience with Dentrix Enterprise or similar software is a plus If you're ready to take on a leadership role and help shape the success of a brand-new dental office, we'd love to meet you. Apply today! Smile Jobs is the exclusive recruiting partner for a network of independent neighborhood practices and boutique groups located throughout Michigan, Georgia, Illinois, Alabama, & Colorado . These affiliated offices are higher-end fee-for-service and/or select PPO-based, doctor led practices, with long standing reoccurring patients and strong reputations.

Job DescriptionFront Office Manager: Job Purpose: To maintain a high quality of services offered to guests through management of the functional areas of reservations, guest registration, bell services, telephone services and guest accounting so as to maintain established operational standards and maximize profits of the hotel. Concierge and garage services may also report to this position. Job Responsibilities: Supervise Front Desk staff: hiring, firing, performance evaluations, training, and development. Schedule staff according to labor standards and forecasted occupancy. Maintain standards of guest service quality. Contribute to the profitability and guest satisfaction perception of other hotel departments. Increase level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image. Achieve budgeted revenues and expenses and maximizes profitability related to the guest services department. Develop short term and long term financial and operational plans for the guest service department which relate to the overall objectives of the hotel. Participate in the preparation of the annual hotel budget. Manage the reservation function to maintain highest possible room occupancy and average daily rate through suggestive selling by employees. Maintain procedures for credit control and handling of financial transactions, security of monies, guest security and emergency procedures. Receive departmental related guest complaints and ensures corrective action is taken. Ensure staff uses guest interaction skills. Reward employees who meet/exceed guest expectations. Other duties as assigned. Job Skills: Analyze and interpret business records and statistical reports; interpret policies established by administrators. Use mathematical skills to interpret financial information and prepare budgets. Understand the government regulations covering business operations. Make business decisions based on production reports and similar facts, experience, and opinion. Plan and organize the work of others. Change activity frequently and cope with interruptions. Job Qualifications: Experience Minimum 1 year experience on night audit, 2 years experience in front desk operations, and 1 year experience in either direct sales or retail trade; OR, an equivalent combination of education and experience.

Have minimum 2 -5 year experience as dental office manager Must be able to manage the staff. Must be able to verify insurance, send claims Must be able to present treatment plans. Must have knowledge about all general dental practice procedures Must be familiar with ADA codes Manage office financial goals Schedule appointments for doctors and hygienist Be familiar with Dentrix Have experience as front desk receptionist prior to management Full time with benefits.

JOB SUMMARYAs a CAS Senior, Team Lead, you will play a crucial role in overseeing, managing, leading a team of accountants, and ensuring the accurate and timely completion of client engagements. Your expertise in accounting principles, team management, and client relationships will contribute to the success of the team and the delivery of high-quality accounting services to clients. Client Accounting Support: Oversee the accurate and timely completion of client accounting tasks, such as bookkeeping, account reconciliations, and financial statement preparation Review and analyze financial data to ensure accuracy, compliance with accounting standards, and client-specific requirements Monitor client accounts, identifying any issues or discrepancies and taking appropriate actions to resolve them Assist in budgeting and forecasting activities, collaborating with clients and internal stakeholders Identify trends, variances, and areas of improvement, providing insights and recommendations to clients and management Client Communication and Support: Serve as the main point of contact for clients, building and maintaining strong relationships based on trust and professionalism Maintain strong client relationships, addressing inquiries, providing guidance, and ensuring client satisfaction Understand clients' business objectives and challenges and provide strategic financial advice and recommendations Team Management: Lead and supervise a team of accountants, providing guidance, coaching, and support Assign and prioritize tasks, ensuring the efficient allocation of resources and meeting client deadlines Provide constructive feedback, and identify training and development needs Foster a collaborative and positive team environment, promoting effective communication and teamwork Process Improvement and Compliance: Continuously evaluate and improve accounting processes, identifying opportunities for increased efficiency and effectiveness Implement best practices and streamline workflows to optimize productivity and quality of deliverables Stay updated with accounting regulations and industry trends, implementing changes as necessary Ensure compliance with accounting principles, regulations, and client-specific requirements Support internal and external audits, providing requested documentation and addressing audit findings Develop and maintain strong internal controls to safeguard client assets and ensure data integrity Supervisory responsibilities Yes, will supervise staff members Will participate in performance review process Work environment Work is conducted in a professional office environment with minimal distractions Physical demands Prolonged periods of sitting at a desk and performing work in front of a computer screen for long periods of time Must be able to lift up to 15 pounds at a time Travel required Travel may be frequent and unpredictable, depending on client's needs Required education and experience Prior and current general accounting experience in public accounting, corporate or private business High school diploma or GED Thorough understanding of intermediate accounting principals Proficient knowledge of accounting software, Excel, Word, and PowerPoint Preferred education and experience Bachelor's degree in accounting or equivalent experience CPA license or relevant certification Experience with Sage Intacct, Bill.com, QuickBooks Online, QuickBooks Desktop, Xero, NetSuite Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the colleague for this job. Duties, responsibilities and activities may change at any time with or without notice. WHO WE ARE UHY is one of the nation's largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients' business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms. WHAT WE OFFER POSITIVE WORK ENVIRONMENT Enjoy a collaborative and supportive work environment where teamwork is valued. ATTRACTIVE COMPENSATION PACKAGES Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual. COMPREHENSIVE BENEFIT PACKAGE Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.

At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation. As our Customer Service Supervisor- you will report to the Senior Manager Parts Segment. Oversee and schedule aftermarket customer service team. Provide leadership and daily management of customer service Representatives and distribution of workload. Create and meet sales budgets and performance goals for the department. Participate in hiring, terminations, performance reviews, coaching, and salary planning of team Ensure customer satisfaction in spare parts and product support to include customer follow-up on all open issues or promises. Surveys and follows up with customers to ensure highest levels of customer satisfaction Maintain monthly Inbound/Backlog for Department Maintain a record of all red flag issues and coordinate activities with production, customers, vendors or suppliers until the issue is resolved Oversee issuance of credit memos' and RMA's (Return Material Authorization) while working with the customer service team to minimize customer returns Provide back up for daily correspondence with customers involving phone support for parts questions, pricing and availability information Work directly with Operations Manager/ departments to determine proper spare parts inventory levels while minimizing slow moving/obsolete/excess inventory Provide regular analysis of the parts business using information from the CS SF dashboard Provide input for Monthly Report to include: bowlers, departmental report, inbound/backlog, performance. Prepare other analysis and reports Create training aids for customers and fellow employees Create documentation to share information with fellow employees Manage customer service / parts sales team members. Assigns, monitors and reviews work for accuracy, quality and progress Coach, counsels and trains team members to improve skill, productivity, safety, quality and processes Create and meet sales budgets, departmental budget, and performance goals for the department Maintain profit margins and minimize costs Manage to established budget and help correct variances Requirements for the role (5) years industry experience Experience leading or supervising others and coordinating projects High School diploma required College Degree in business preferred Knowledge of food processing equipment/products, services and industry standards Knowledge of Lean manufacturing processes. Knowledge of inventory management and stock level adjustment Required: Advanced proficiency in Microsoft Excel. Must have experience using Excel to analyze data and create reports and ability to use Excel functions such as Pivot Tables, VLOOKUP, INDEX/MATCH, SUMIF, COUNTIF] Proficient in ERP (Enterprise Requirements Planning) systems (preferably Infor Syteline) for order entry, RMA's, financial reporting and information retrieval Mechanical knowledge to troubleshoot application-related issues You must be authorized to work in the US without sponsorship now or in the future. Travel & Location This position is onsite 25% Travel (trade shows, customer sites, other business sites) #LI-KF1 #LI-Onsite We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community. We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects. We encourage development - ensuring new experiences and challenges at JBT Marel to feed your growth! Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan. Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative. Equal Opportunity Employment: JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at ************.

Develop objectives for the call center's day\-to\-day activities Conduct effective resource planning to maximize the productivity of resources Collect and analyze call\-center statistics Assume responsibility of budgeting and tracking expenses Hire, coach and provide training to personnel to maintain high customer service standards Develop lasting relationships with customers To have a proactive approach in resolving customer complaints Leads the team and plays as a role model for others Monitor and improve ordering, telephone handling and other procedures Evaluate performance with key metrics Prepare reports for different departments or upper management Responsibilities The Customer Care Service Manager's role involves planning, organizing, and developing of the overall operation of the customer service department in accordance with organizational standards Must ensure the highest degree of customer service levels is maintained at all times to achieve the KPIs To promote the mission and philosophy of the hospital by acting in a caring, courteous, and confidential manner towards, and with patients, visitors, colleagues and staff, and by performing the assigned duties and responsibilities according to the expected standards in order to fully meet patient care needs. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"701284894","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Technology"},{"field Label":"City","uitype":1,"value":"Dearborn"},{"field Label":"State\/Province","uitype":1,"value":"Michigan"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"48126"}],"header Name":"Call Center Supervisor","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00464003","attach Arr":[],"custom Template":"5","is CandidateLoginEnabled":true,"job Id":"**********00345034","FontSize":"15","location":"Dearborn","embedsource":"CareerSite","logo Id":"2mej25001da3e06aa4efd8a85355260d72089"}

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 4314 Milan Road Unit 500 Location: USA TJ Maxx Store 0194 Sandusky OHThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Title: Manager, SBO Call Center Department Org: Patient Financial Svcs - 108870 Employee Classification: J1 - Salaried Full Time HSC Bargaining Unit: Professional Staff Association Primary Location: HSC H Shift: 1 Start Time: 8:30 am End Time: 5:00 pm Posted Salary: Salary starting at $58K, will commensurate with education and experience Float: False Rotate: False On Call: False Travel: False Weekend/Holiday: False Job Description: This role is accountable for maintaining patient satisfaction through the management of the University of Toledo's SBO Customer Service area which handles incoming patient inquiries surrounding both hospital and physician billing. This role will manage the customer service representatives to ensure patient questions and concerns are handled in a prompt, friendly manner. Acting as a liaison between internal and external constituents. The individual in this role works to improve current departmental processes and policies in a way that increases both operation efficiencies and patient satisfaction. Prepare and review necessary management reports. Plan, organize, implement, and direct the activities to support the mission, vision, and values of the University of Toledo Medical Center. Monitor and ensure compliance with all local, state, and federal laws in addition to contractual requirements. Participate in cross functional work groups. Collaborate with team to develop and institute best practices. Complete various daily, weekly, monthly monitoring and reporting. Minimum Qualifications: • Bachelor's degree in accounting, business, or related area or equivalent relevant experience required (3 years). • Minimum 2 years progressive leadership experience required. • Strong communication (written and verbal) and interpersonal skills. • Strong critical thinking and problem-solving skills. • Strong Customer Service Skills. • Demonstrated ability to lead and motivate staff. • Ability to manage employees in a fair and consistent manner. • Strong organizational and multi-tasking skills. • Ability to defuse conflicts and handle stressful situations in a positive manner. • Knowledge of Revenue Cycle procedures. • Previous computer experience in Excel and Word required. • Ability to work as part of a team and independently. • Demonstrated proficiency with relevant hospital software. Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.