Team manager jobs in Town North Country, FL - 608 jobs
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Customer Experience Manager
Director, Global Customer Service Enablement
AEG 4.6
Team manager job in Tampa, FL
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. At The IRONMAN Group, our purpose is clear: to inspire people to unlock their greatest potential through sport, pushing beyond limits to become the fullest expression of human achievement. Through our BE ICONIC vision, we are building the most loved brands, producing the world's most inspiring events, and fostering deeply engaged communities that change lives. By 2028, we aim to empower over a million athletes to cross a finish line each year and inspire a billion people worldwide through the power of the human spirit. As part of our team, you'll join a high-performance, caring culture where innovation thrives, communities are uplifted, and every achievement, big or small, is celebrated. You'll help shape experiences that fill hearts, consume minds, and enrich souls. This is more than a job. It's a chance to be part of a global movement, to lead from the front, and to leave a legacy. Together, we create moments that last a lifetime. The IRONMAN Group is the world's largest operator of mass participation sports, delivering over 200+ events a year across 55+ countries thanks to a passionate global team. For more information, visit ************************************
For our IRONMAN Group in the United States, we are seeking a highly motivated individual for the position of Director, Global Customer Service Enablement.
The Director of Global Customer Service Enablement is a critical position that will develop and drive various strategies and execute plans to improve the customer service experience, increase global efficiency and enable the business to achieve scalable growth. This is a new position that will require strong strategic thought leadership and hands on tactical service management of systems, tools and processes to support the service experience for all IRONMAN Group customers.
What You'll Be Doing
Step into a role where no two days are the same, and your impact is felt far beyond your desk. You will:
Develop key elements of Service enablement while partnering across Ops/Marketing/Tech/Reg/Legal. This could include process improvement, voice of the customer or internal stakeholder impact analysis, development and rollout of better tools to bring value to our customers and service teams.
Independently scope, lead & own workstreams within a larger initiative and/or support the completion of specific projects within larger more complex workstreams.
Create, compile, and analyze ideas for service improvement. Analyze and evaluate based on customer, financial, front line service team and competitive considerations - depending on the nature of the project.
Conduct pilots to ascertain best practices for future implementation of enablement activities.
Design & continuously refine processes, roles, tools & metrics.
Cultivate strong relationships across the organization and partner with business units to solve problems and identify business improvement opportunities.
Have a passion for the customer perspective and bring it to your projects as a north star. Understand the perspective of the front-line service teams, understand the world from their point of view, develop a passion for making them amazingly successful at everything they do!
Lead and execute initiatives focused on optimizing the digital customer experience, including knowledge base, chat bots, and self service capabilities.
Lead and execute initiatives that improve the case management function, including optimizing the CRM, building out SLA reporting, establishing basic WFM functionality, and routing strategies.
Build out our ability to gain VOC insights and the strategy on how to action against those observations to optimize our NPS
What You Bring to the Team
We're looking for someone who doesn't just tick boxes, but thrives in our fast-paced, global environment. Ideally, you have:
5+ years of experience leading and developing front line and service enablement teams
5+ years of experience coordinating process, performance, system and tech improvements for a global company and across owned and third party-BPO environments
Proven track record of delivering multi million dollar improvements to customer experience, efficiency or revenue optimization.
Proven expertise with customer journey mapping and solutions design/ implementation.
Proven expertise in service optimization, service KPI design and reporting, and
5+ years of successful Lead Project Management experience of cross departmental, functional and geographical project initiatives.
English Fluency-written and spoken
Bachelor's degree in business management or comparable work experience
Why You'll Love Working With Us
At The IRONMAN Group, we're not just building careers-we're building lifestyles driven by passion, performance, and purpose.
A culture you can feel - Step into an open, modern, and friendly environment where teamwork crosses borders and cultures and ANYTHING IS POSSIBLE.
Live the race - Free entries to our legendary endurance events, so you can experience the event spirit first-hand.
Grow without limits - Access to our online learning platform and other trainings to keep your skills sharp and your curiosity alive.
We've got your back - Our Employee Assistance Program (EAP) is here to support you with both personal and professional challenges.
The above declarations are not intended to be an "all inclusive" list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job and are a reasonable representation of its activities.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
$87k-111k yearly est. 8d ago
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Team Lead ICU Cardiology Nights
Adventhealth 4.7
Team manager job in Tampa, FL
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Night (United States of America)
**Address:**
3100 E FLETCHER AVE
**City:**
TAMPA
**State:**
Florida
**Postal Code:**
33613
**Job Description:**
$10,000 Sign-On Bonus *For Eligible Candidates
$10,000 Relocation Bonus *For Eligible Candidates
Schedule: 7:00 p.m.-7:00 a.m.
+ Prepares monthly schedules for the assigned unit, ensuring coverage for all cases scheduled and add-on cases.
+ Assists with performance appraisals, corrective actions, and counseling. Provides required documentation for personnel files in a timely manner. Utilizes time effectively and accomplish duties within the necessary timeframe with minimal supervision. Other duties as assigned.
+ Communicates courteously with internal and external customers in person or on the telephone. Demonstrates respect for co-workers and develops positive working relationships with other departments.
**The expertise and experiences you'll need to succeed:**
**QUALIFICATION REQUIREMENTS:**
Associate's of Nursing (Required), Bachelor's of NursingAdvanced Cardiac Life Support Cert (ACLS) - RQI Resuscitation Quality Improvement, Basic Life Support - CPR Cert (BLS) - RQI Resuscitation Quality Improvement, Neonatal Resuscitation Program (NRP) - EV Accredited Issuing Body, NIH Stroke Scale (NIHSS) - EV Accredited Issuing Body, Pediatric Advanced Life Support Cert (PALS) - RQI Resuscitation Quality Improvement, Registered Nurse (RN) - EV Accredited Issuing Body
**Pay Range:**
$32.76 - $57.47
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Registered Nurse
**Organization:** AdventHealth Tampa
**Schedule:** Full time
**Shift:** Night
**Req ID:** 150658338
$29k-60k yearly est. 1d ago
SBA Credit Risk Team Lead
Valley Bank 4.4
Team manager job in Tampa, FL
The SBA Credit Risk Team Lead is responsible for all underwriting activities related to new and existing credit transactions with moderate to higher complexity including client diligence, structuring, and the required analysis and preparation of the underwriting package. They will also manage a team, focused on SBA 7a lending.
Responsibilities include, but are not limited to:
Proactively communicates with Loan Officers and assigned Credit Portfolio Managers during the underwriting, approval and portfolio management processes.
Review and circulate credit packages and modifications for approval. Ensure packages are updated as required by approvers.
Underwrite complex new loan requests and modifications.
Coordinate with the assigned Commercial Loan Officers, Loan Officer Assistants and Direct Reports all activities required to complete a credit package.
Completes performance evaluations, reviews and approves timecards and all other manager related activities for his/her direct reports.
Prepare effective packages for credit approval circulation and to present packages to the required level of credit authority.
Obtain, and monitor various loan portfolio reports such as Maturing Loans, Past-Due Loans, Annual Reviews and proactively assist lenders with requisite action plans.
Assure that credits are accurately risk rated and credits are properly monitored and reported.
Adhere and comply with all requirements of Regulation B Adverse Action Procedures -- Florida Division.
Create and maintain current BSA Information.
Adhere and comply with all requirements of watch list and EDD procedures.
Manage and track covenants, borrowing bases, A-R Ageing, etc. for their accounts.
Assist in preparation of quarterly CLMR reports.
Advise Lenders on all matters related to the Bank's Credit Policy and related Procedures/Forms.
As time allows conduct annual site visits, attend loan closings and other tasks required to support assigned lenders.
Required Skills:
Knowledge of SBA 7a Underwriting
Knowledge of credit underwriting, accounting and loan documentation with the ability to.
Ability to effectively communicate credit concerns and formulate alternate loan structures to customers, business unit team leaders, department heads and senior management.
Proficient computer skills using Microsoft Word, Excel and Outlook.
Strong level of interpersonal and social skills needed to interact with loan officers, administrative staff and customers.
Strong personal time management skills.
Strong mathematical skills.
Strong credit skills.
Strong administrative skills.
Ability to write reports and business correspondence.
Ability to effectively present information and respond to questions.
Required Experience:
High School Diploma or GED and a minimum of seven years of experience in a commercial lending environment in a credit-oriented and underwriting position.
Bachelor's degree, completion of a formal credit training program, and prior supervisory experience is preferred.
Full-time/Part-time
Full-time
FLSA
Exempt
Location(s).
405 N Westshore Blvd, Tampa, Florida 33609, United States
180 Fountain Pkwy N Suite 200, St Petersburg, Florida 33716, United States
Total Rewards Summary
We provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission-based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions.
In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process.
Job Details
Pay Range $110,600.00 - $195,700.00 / year
Pay Transparency
In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
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$45k-84k yearly est. 1d ago
Team Manager
The Beat Music Academy
Team manager job in Tampa, FL
. Experience not required--on-the-job training is provided. Candidates must be professional, communicate well, and care about people. Although we have various positions available, we are currently looking for a motivated
individual who either has management experience, or an aptitude for leadership and a willingness to
learn. This is an entry-level position with ample opportunity to grow within our management
structure.
Below is a description of the position we are looking to fill:
· The teammanager will be hands-on in overseeing day to day operations of a group of team
members.
· Implementation and monitoring of training systems
· Involvement in recruitment processes
· Customer Service, including garnering and servicing clients.
· Involvement in weekly manager-development meetings
· Proper handling of paperwork and minor administrative duties
· Will be groomed for higher management roles for the company
What we offer:
· Career growth
· 1st raise after 60 days
· Yearly company convention
· Lifetime renewals
· Weekly bonuses
· Ability to travel
· Managerial Training
Other positions will temporarily be available for qualified candidates. Please apply if you would
like to be considered as a potential interviewee to join the excitement at The Violand Agency.
Company Description
The Violand Agency stands as a dedicated partner for businesses, offering a unique Worksite
Advantage Program that provides benefits and security to employees. Our commitment extends
far beyond the benefits we provide; it is deeply rooted in the belief that our products play a
pivotal role in safeguarding the financial futures of individuals, especially during their most
challenging times. While actively protecting our communities is at the core of our mission, we
also actively give back through hands-on volunteer efforts and substantial monetary
contributions. Our success is driven by the passion we hold for the products we offer, making
our work exceptionally meaningful.
$49k-96k yearly est. Auto-Apply 60d+ ago
Kids Team Manager
The Spring of Tampa Bay 3.3
Team manager job in Tampa, FL
Full-time Description
Manages and oversees The Spring's children's programs including the Kid's Team Program and daycare. Supervises the Kid's Team Advocates, daycare staff, and coordinates activities. Ensures high quality programs are available to all children residing in shelter.
Responsibilities and Duties
Directly oversees and manages the Kid's Team. Carries supervisory responsibilities in accordance with the organization's policies and applicable laws. Includes interviewing, hiring, training, scheduling and coaching employees; plans, assigns and directs work; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems. Oversees and ensures that staff comply with ethical standards and quality of service.
Participates in developing and implementing Children's Services program curriculum, policies, procedures, forms, and guidelines with the supervisor.
Coordinates meaningful, fun, and engaging services for children and families in shelter.
Engages families to encourage them to participate in the Kid's Team program.
Ensures appropriate child care licensing is maintained as required of employees; and funding source standards and reporting requirements are adhered to for the department. Oversees maintaining written records required for programmatic reporting, including compiling and preparing data reports for funders.
Meets with Kid's Team staff on a regular basis for supervision and guidance.
Facilitates child care classes, provides child care, before and after school care, groups for children, provides supportive counseling, and case management for children, as needed.
Creates outcome reports for program delivery, including group pre/posttests.
Conducts community presentations to community professionals.
Attends staff meetings, training sessions, and supervisory meetings as required.
Supplements and assists the daycare staff as needed.
Occasional duties or projects which may be performed at irregular intervals:
Performs other related duties as assigned.
Accountability: Areas in which the position is accountable/responsible:
Control of Costs: Has accountability for costs invoked by the department. Approves departmental and employee expenses as required.
Budgets: Must maintain expenditures to ensure they are within the department's budget. Compiles information and assists the supervisor with preparing the department's budget.
Policy Planning and Development: Is instrumental in the department's policy development and implementation.
Customer Service: Has high degree of responsibility for maintaining quality services to children and families. Represents The Spring with professionalism.
Records: Oversees that records and documentation are accurate and current.
Quality Control: Oversees the department and ensures high quality care and counseling are provided by staff members.
Supervision Responsibility:
Supervises the Kid's Team, interns and volunteers of the program.
Business-Related Contacts:
Internal: Has contact with other program staff to provide technical assistance or to work together on a project. Has contact with volunteers who staff The Spring of Tampa Bay and agency Board of Directors during fund raisers.
External: Has contact with community leaders during program monitoring visits, presentations, educational purposes, and shelter tours. Occasionally has contact with representatives of funding sources during programmatic monitoring visits.
Requirements
Education/Training/Experience
Bachelor's Degree in Early Childhood Education, Child Development, Elementary Education or Special Education or related field.
At least one year of qualifying teaching experience in a certified child care center or comparable group care program in the care of preschool age children.
Five years progressively responsible, professional child development experience, including two years of supervisory experience.
Position requires Infant Child CPR Certification, First Aid Certification, Food Handlers License, and successful completion of a background investigation.
MUST have active Childcare Director Credentials.
Specialized equipment or machines used in the course of the duties of the position.
Computer (word processing and spreadsheet applications).
Certification or Licensing Requirements
Valid Florida driver's license, two years driving experience, acceptable Motor Vehicle Report, active automobile insurance and dependable transportation is required.
Requires 24-hour FCADV/DCF Core Competency training and additional 6 hours to qualify for Privilege status.
Requires ongoing 16-hours of FCADV/DCF related training after the first year
Must be able to pass and maintain a Level II background check
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The position requires verbal communication on an individual and group basis (in person and by telephone), supervising groups of children, and compiling/preparing reports. Traveling to public and private educational facilities and presenting information to groups and individuals is also required. The position requires walking, standing, sitting, reaching, and using hands. Stooping and crouching are sometimes required (to play with children and to sit on the floor with the group). Talking and hearing is required most of the time. The job requires lifting and/or moving up to 25 pounds. The position also requires close vision for preparing and viewing documents and ability to adjust focus.
Work Environment
Work is generally performed in both classroom and an outdoor environment, with frequent interruptions and irregularities in the work schedule. Frequent walking, standing, lifting, stooping, or carrying of equipment and materials may be required. Incumbents may be required to lift and carry up to 50 pounds. Incumbent may be exposed to infectious diseases.
Additional Remarks:
Strong communication skills (both verbal and written) are required. Must be able to work with minimum amount of supervision.
Behavior Expectations:
The expectation is that each team member demonstrates knowledge of our company culture code and works in a way that aligns with our 15 fundamental behaviors. Our Guiding Principles are at the beginning of our culture code guidebook, we are…
Survivor-Focused and Empowerment Based. The diverse voices of survivors inform the decisions we make. Survivors are encouraged to heal and move forward at the pace they set.
Collaborative. Collaboration with our community partners helps create better outcomes for survivors while also ensuring knowledge of the services we provide.
Diverse & Inclusive. Our team reflects the diversities of our community and the survivors we serve. We establish spaces and services that are supportive of all people.
A Great Place to Work. People love to work here. We develop the potential of our staff and support their growth as leaders in this work.
Honest & Ethical. We are transparent. We deliver on our promises. Each dollar we receive is used for its intended purpose and its greatest good.
A Safe Space. Safety leads each interaction with survivors.
Advocates. We tirelessly advocate for survivor safety, abuser accountability, and improving the overall system in our community.
Salary Description 50,000
$41k-56k yearly est. 60d+ ago
Customer Support Manager
Next Coms Talk
Team manager job in Tampa, FL
Next Coms Talk is a forward-thinking communications company dedicated to delivering exceptional customer experiences and seamless support solutions. We combine innovation, service excellence, and a people-first culture to create an environment where talent thrives. As we continue growing, we are seeking a dedicated Customer Support Manager to elevate our service operations and lead with impact.
The Customer Support Manager will oversee daily customer service operations, ensuring high-quality support and timely resolution of client needs. This role requires a proactive and strategic leader capable of driving service excellence, refining support processes, and empowering teams to deliver consistent results.
Responsibilities
Lead and manage the customer support team to ensure effective and efficient service delivery.
Implement and optimize customer service strategies, workflows, and best practices.
Monitor KPIs and service metrics to ensure performance standards are met or exceeded.
Handle escalated customer inquiries with professionalism and sound decision-making.
Collaborate with internal departments to streamline communication and enhance the customer journey.
Train, mentor, and develop team members to strengthen skills and overall performance.
Prepare regular reports on customer feedback, service trends, and team progress.
Qualifications
Job Description
The Customer Support Manager will oversee daily customer service operations, ensuring high-quality support and timely resolution of client needs. This role requires a proactive and strategic leader capable of driving service excellence, refining support processes, and empowering teams to deliver consistent results.
Responsibilities
Lead and manage the customer support team to ensure effective and efficient service delivery.
Implement and optimize customer service strategies, workflows, and best practices.
Monitor KPIs and service metrics to ensure performance standards are met or exceeded.
Handle escalated customer inquiries with professionalism and sound decision-making.
Collaborate with internal departments to streamline communication and enhance the customer journey.
Train, mentor, and develop team members to strengthen skills and overall performance.
Prepare regular reports on customer feedback, service trends, and team progress.
Qualifications
Strong leadership and communication skills with the ability to guide and motivate teams.
Excellent problem-solving abilities and a customer-centric mindset.
Solid organizational skills with attention to detail and process improvement.
Ability to work effectively in a fast-paced, collaborative environment.
Proficiency in support systems, ticketing processes, and performance tracking tools.
Additional Information
Benefits
Competitive salary range of $55,000 - $61,000
Opportunities for career growth and professional development
Supportive and dynamic work environment
Job Type: Full-time
Skill-building and advancement opportunities within a growing company
$55k-61k yearly 15d ago
R-170769 Patient Support Program Operations Supervisor
Amgen 4.8
Team manager job in Tampa, FL
Additional Information
All your information will be kept confidential according to EEO guidelines.
$102k-134k yearly est. 1d ago
GWIM Reg. Ops. Team Manager
Bank of America 4.7
Team manager job in Tampa, FL
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Managementteam represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.
Job Description:
Merrill's Retirement and Benefits Contact Center (RBCC), a channel of Wealth Management Client Care, provides award-winning call center support to across multiple products, including 401(k), Equity, and Health Benefit Solutions.
The Contact Center is critical to the implementation and delivery of the Workplace Benefits service model of the firm. In RBCC, associates work with plan participants to assist with achieving their retirement goals. From first time investors just getting started in their 401(k) plan, to seasoned financial advisors exercising stock options, associates learn the products and skills needed to assist them all.
Supervisor responsibilities include leading a diverse team of 15-20 exempt and non-exempt associates, including FINRA SIE, Series 7, and Series 63 Registered Phone Representatives, who handle 60-80 calls per day. The supervisor is responsible for oversight within the Retirement & Benefits Contact Center in an environment with high financial and regulatory risk. This role is also responsible for providing subject matter expertise across Wealth Management Client Care. Key responsibilities include employee training and coaching, addressing employee inquiries/escalations/ approvals, and team supervision to ensure processes are executed correctly. Individuals should have deep knowledge of all key functions supported.
Required Qualifications:
FINRA SIE, Series 7, 63
Series 24 (or the commitment to obtain within 240 days)
1 + years leadership experience
Ability to confidently lead and influence others and motivate a diverse group of employees
Detail oriented with strong organizational skills and ability to manage multiple tasks and priorities at once
Shows commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule
Possess and demonstrate strong communication skills both verbally and in written form
Is flexible and projects enthusiasm, optimism and determination
Exercises sound judgment and experience making timely and effective decisions
Minimum of an intermediate level of proficiency with computers and current technology
Ability to think strategically and drive transformation
Experience with Microsoft Word, Excel and PowerPoint
1st, 2nd, and 3rd shift as well as periodic weekend coverage
Desired Qualifications:
Bachelor's Degree
Retirement Benefits (401(k)/Equity) product knowledge
Familiarity with compliance and regulatory issues
Skills:
Customer Service Management
Issue Management
Performance Management
Regulatory Compliance
Risk Management
Business Acumen
Customer and Client Focus
Problem Solving
Talent Development
Trading
Attention to Detail
Drives Engagement
Result Orientation
Strategic Thinking
Valuation Ethics and Practice Standards
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
For internal employees; participation in a work from home posture does not make you ineligible to post, however, may require to meet the workplace excellence policy.
Shift:
1st shift (United States of America)
Hours Per Week:
40
$61k-91k yearly est. Auto-Apply 30d ago
Dental Office Manager
Smile Brands 4.6
Team manager job in Clearwater, FL
In this role, you'll support our mission of Smiles For Everyone by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team. Schedule (days/hours) Monday through Friday 8am-5pm Responsibilities
* Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses
* Keeping an eye on staff productivity and supporting the team where necessary
* Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance
Qualifications
* At least one year of experience as an office manager in a Dental office
* Experience leading a team
* Knowledge of dental terminology
Compensation
$50,000 - $60,000 per year
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$50k-60k yearly Auto-Apply 16d ago
Dental Office Manager
Affordable Dentures & Implants
Team manager job in Clearwater, FL
JOB PURPOSE: The Office Manager is responsible for overseeing the daily operations of the dental office, supporting the doctor and staff in delivering the best possible patient care. ESSENTIAL FUNCTIONS: Ensures fundamental systems and protocols are in place within the supported dental office, allowing the doctor to focus on dentistry.
Assist in dental team development, build positive relationships with the dentist and dental team members, manage schedules to meet daily dentistry goals.
Assume a leadership role in motivating office team members and proactively seek ways to improve the dental practice.
Manage all front and back-office tasks, including daily operations of the dental office, managing both employee and patient relations, performance management, and achieving operational goals.
Achieve revenue goals by overseeing patient scheduling, staff productivity, and treatment planning coordination.
Works with the Doctor and patient to ensure the patient completes the Doctor prescribed treatment plan; uncovers and removes the patient's barriers for completing treatment; alerts the Doctor when the patient has clinical questions; educates the patient regarding insurance benefits and affordable payment options including third-party patient financing
Other duties as assigned
Educational Requirements:
High school diploma
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
Strong interpersonal, leadership, management, and relationship-building skills
Superior written and verbal communication skills
Familiarity with dental office procedures and terminology is helpful
Strong computer skills and the ability to learn new programs
Strong marketing background
Competitive spirit with an entrepreneurial mindset to exceed goals
Proven and successful treatment planning case acceptance & closing rates increasing production growth preferred
$41k-60k yearly est. 4d ago
Dental Office Manager
Crawford Implant and Laser Periodontics, LLC
Team manager job in Saint Petersburg, FL
Job DescriptionBenefits:
401(k) matching
Competitive salary
Free uniforms
Health insurance
Paid time off
Crawford Implant & Laser Periodontics, LLC is a two doctor private specialty dental practice that focuses on providing excellent customer care to each and every patient. Our goal is to exceed expectations. We are seeking an experienced and motivated Dental Office Manager to lead our team and support our mission of excellence.
Key Responsibilities:
Oversee daily operations to ensure an efficient, patient-focused environment
Prepare and present treatment plans, managing treatment acceptance
Utilize and maintain Dentrix software
Coordinate and verify dental insurance, processing claims to help patients to maximize their benefits
Train, support and empower team members to reach their full potential
Maintain provider schedules, monitoring office performance metrics
Qualifications:
4 years dental management experience required
Strong understanding of dental billing, coding and patient benefits to prepare and present treatment plans which help patients to create value and understanding their dental health.
Proficiency in Dentrix
Excellent organizational and leadership skills
Excellent communication skills
Able to coach and lead others toward excellence
Self-motivated with proactive approach to problem solving
Passion for mentoring and developing our team to their fullest potential
What We Offer:
Supportive, non-corporate private practice setting
Collaborative and professional team culture
Access to modern technology and advanced treatment options
Competitive compensation and benefits package
If you are ready to make a meaningful impact and grow with a leading specialty practice, we'd love to hear from you! Please email your resume and cover letter
$41k-60k yearly est. 5d ago
Lab Support Services Supervisor
Labcorp 4.5
Team manager job in Tampa, FL
Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Supervisor to join our team in Tampa, FL. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives".
Work Schedule: Monday-Friday 6pm-2:30am.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Job Responsibilities
Supervise the day to day operations of the non-technical staff for the Department Name department
Assist with preparation of laboratory specimens for analysis and testing
Directly supervise, train, and mentor non-technical personnel of the department
Monitor daily workflow in the lab and schedule adequate coverage
Responsible for ensuring all shifts in the department are properly staffed
Research and resolve any production errors while escalating when necessary
Engage in continuous process and service level improvements
Perform quality assurance checks to ensure efficiency and accuracy
Prepare and maintain Quality Assurance records and documents
Meet regularly with direct reports to provide coaching and feedback for their development
Responsible for administering and managing policies and procedures
Requirements
High school diploma or equivalent
Associate's degree or higher is preferred
3 years of relevant experience; preferably in a clinical laboratory
Prior supervisory or leadership experience is a plus
Familiarity with laboratory operations as well as policies and procedures is preferred
Strong computer skills and working knowledge of Microsoft Office
Excellent communication skills; both written and verbal
High level of attention to detail with strong organizational and prioritization skills
Strong critical thinking skills with the ability to make decisions in a fast paced environment
Ability to handle the physical requirements of the position
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$47k-83k yearly est. Auto-Apply 2d ago
Member Experience Manager
EŌS Fitness 3.9
Team manager job in Tampa, FL
EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym.
Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
Takes Initiative in identifying ways to enhance the member experience.
Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns.
Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates.
Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members.
Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction.
Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes.
Ensure members feel heard and valued, maintaining an open line of communication.
Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism.
Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service.
Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience.
Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making.
Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners.
Qualifications:
Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry.
Excellent communication (written and verbal), problem-solving, and interpersonal skills.
Ability to multitask and thrive in a fast-paced, customer-facing environment.
Strong organizational skills and attention to detail.
Proficiency with fitness management software, social media platforms, and Microsoft Office Suite.
Knowledge of fitness industry operations, including membership management and billing processes.
Requirements:
Must successfully pass background check.
Must Obtain a CPR certification within 30 days of employment. *
Must attend EōS Ethos and Customer Service Training within 30 days of employment. *
Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system
Ability to bend routinely and repetitively to lift more than 40 lbs.
Hourly Pay Range
$18 - $20 USD
Benefits and Perks:
A highly energetic and collaborative team.
A managementteam that cares about your professional development.
Free membership for you and plus one family member.
Discounted Personal Training, and merchandise - including supplements.
Employee referral program.
Daily Pay offered - access your funds before payday.
Competitive pay plus vacation, holiday, and sick pay.*
Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!*
401(k) + Company matching!*
Personal education growth options with Sophia Learning.
* Based on eligibility of tenure and full-time vs. part-time employment.
EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
To view more information on our CCPA policy, click HERE.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
EōS Fitness participates in the government eVerify program.
Please review the details of this program by clicking here
.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.
$18-20 hourly Auto-Apply 20d ago
Dental Office Manager
Bayview Dental Associates 3.3
Team manager job in Sarasota, FL
Join Our Dynamic Team as a Dental Office Manager!
Are you ready to take the lead in an exciting and rewarding role? We're looking for a passionate, experienced Dental Office Manager to help us create a smooth, efficient, and welcoming environment for our patients and team in Sarasota, Florida. This is an incredible opportunity to join a close-knit, dedicated team that thrives on teamwork, transparency, empowerment, and respect.
As the Dental Office Manager, you will play a pivotal role in the heart of our practice, making sure everything runs smoothly, patients feel cared for, and our office operates like a well-oiled machine. If you're ready to inspire and lead with honesty, accountability, and a commitment to excellence, we want to hear from you!
What You'll Do:
Be the Face of Our Practice: Lead the front desk team, greeting patients with a smile, managing appointments, and ensuring a seamless experience.
Keep Things Organized: Maintain accurate patient records and ensure everything is up-to-date, so our team can provide the best care possible.
Manage Office Flow: Oversee inventory, order supplies, and ensure our office is stocked and running efficiently.
Ensure Compliance: Keep our practice aligned with state and federal regulations, ensuring the highest standards of care and safety.
Handle Finances with Precision: Oversee billing, collections, and office finances to keep our practice financially healthy.
Lead with Passion: Supervise, train, and motivate a talented team of professionals who are dedicated to providing the best patient care.
Foster a Positive Environment: Ensure our office is not just organized, but a fun and inspiring place to work every day.
Why You'll Love Working With Us:
Competitive Pay & Benefits: Enjoy a competitive salary and a generous benefits package.
Professional Growth: We're committed to your personal and professional development-there's always room to grow!
Work/Life Balance: We value your well-being and offer flexibility to help you maintain balance.
Inclusive, FUN Culture: We work hard, but we also know how to have fun, celebrate wins, and build a workplace where everyone feels valued.
If you're a proactive, solution-oriented Office Manager with a knack for leadership and a passion for making a difference, we'd love for you to bring your expertise to our thriving dental practice. Apply now to embark on a fulfilling career that will challenge and reward you every step of the way!
Ready to make an impact? Apply today and join a team that values YOU!
Requirements
1-2 years management experience in the dental field
1-2 years dental insurance experience
$44k-60k yearly est. 60d+ ago
Orthodontic Dental Office Manager
Sage Dental 3.6
Team manager job in Wesley Chapel, FL
Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for.
Overview
Sage Dental is seeking a Traveling Orthodontic Dental Office Manager to join our team in North Tampa Region!
If you have experience as an Office Manager in a group dental practice or if you have been an Office Manager in a busy, multi-dentist practice, this may be the position for you!
Sage Dental offers you:
Competitive base pay - PLUS BONUSES!
Monthly paid travel stipend
Growth opportunity
Benefits such as: Health & Dental Insurance, Paid Holidays and Paid time off, 401K and more!
Responsibilities
Demonstrate strong leadership and team building skills
Effectively implement directives, policies, and procedures
Maintain efficient operation of the office to achieve performance goals
Effectively coach and resolve staff and patient issues
Qualifications
Proven track record of providing excellent customer service to all patients and visitors
A minimum of two years of experience managing a fast paced dental office
Knowledge of dental insurance plans
Ability to travel
2026-8402
$47k-63k yearly est. Auto-Apply 6d ago
Hotel Front Office Manager
Thind Management
Team manager job in Tampa, FL
Job Description
Front Office Manager/Front Desk Supervisor
Introduction
Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind's motto “We'll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members.
Job Summary
We are seeking a highly motivated and experienced Front Office Manager who is responsible for overseeing the day-to-day operations of the front desk at a hotel. Front Office Manager ensures the efficient guest check-in and check-out processes, handles guest inquiries and requests, and provides exceptional customer service. This role requires strong leadership skills, attention to detail, and the ability to handle guest issues effectively.
Core Job Responsibilities & Duties
Supervise and assist front desk agents in performing their duties, ensuring smooth operations and efficient guest service
Coordinate guest check-in and check-out processes, ensuring accuracy in registration, payment and room assignment procedures
Handle guest inquiries, requests, and complaints, resolving issues promptly and to the guest's satisfaction
Maintain a guest-centric approach, providing exceptional customer service and ensuring guest satisfaction
Address guest concerns and complaints professionally, escalating issues as necessary
Monitor guest feedback and reviews, identifying areas for improvement and implementing appropriate measures
Train and mentor front desk agents, ensuring they have the necessary skills and knowledge to perform their role effectively
Provide ongoing coaching and feedback to enhance guest service skills and problem-solving abilities
Conduct regular performance evaluations and identify opportunities for training and development
Communicate effectively with other hotel departments to ensure smooth operations and guest satisfaction
Coordinate with housekeeping to ensure timely room readiness and cleanliness standards
Collaborate with the General Manager to implement policies, procedures, and service standards
Prepare and maintain front desk reports, including occupancy reports, guest arrival and departure lists, and revenue reports
Assist in managing room inventory and reservations, optimizing room occupancy and revenue
Handle cash and payment transactions, ensuring accuracy and compliance with hotel procedures
Collaborate with the sales team to identify and pursue opportunities for business growth, including corporate accounts, group bookings, and event bookings
Support the GM in leading, motivating, and developing a high-performance team
Foster a positive work environment that promotes teamwork, collaboration, and employee engagement
Ensure compliance with all applicable laws, regulations, and hotel policies, including health, safety, and security standards
Implement and monitor quality assurance programs to uphold brand standards and deliver a consistent guest experience
Assist GM or hold regular briefings and meetings with all heads of departments - daily huddles, weekly management meetings, etc.
Ensure all decisions are made in the best interest of the hotel and management
Ensure compliance with all local, state, and federal regulations
Perform any other duties as assigned by Executive team & Ownership
Qualification Standards & Company Requirements
High school diploma or equivalent (required); bachelor's degree in Hospitality Management or a related field (preferred)
Previous experience in front desk operations or guest services, with some supervisory experience (preferred)
Excellent customer service and communication skills
Strong problem-solving skills and ability to handle guest issues effectively
Proficient in hotel management systems, property management systems, and relevant software
Detail-oriented with strong organizational and multitasking skills
Ability to work under pressure and adapt to changing situations
Proficient in hotel management systems, property management systems, and relevant software
Proficient in Microsoft Office and hotel & restaurant software(s)
Must have a flexible work schedule
*Please note that specific job requirements and responsibilities may vary depending on the company's policies, size, and other factors*
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$39k-54k yearly est. 11d ago
Front Office Manager
Pyramid Birmingham Campus Management
Team manager job in Saint Pete Beach, FL
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
Originally opened in 1949, the Beachcomber's name captures the essence of the property. It's all about the beach. Put your toes in the sand and soak in the sun on 200 feet of private beachfront. As was the norm in the early iterations of Florida hotels, Beachcomber's rooms all open up to a lush courtyard featuring tropical gardens, pools and endless spots to relax in the shade. No matter where you are, at the Beachcomber, you're always just steps from the beach and within earshot of live music emanating from our legendary beach bar, Jimmy B's!
What you will have an opportunity to do:
We are looking for a dynamic and guest-focused Front Desk Manager to lead our Front Desk and Guest Services team. This role plays a key part in shaping the guest experience from arrival through departure, ensuring service standards are met while keeping daily operations running smoothly. As a visible leader in the lobby, the Front Desk Manager partners closely with Rooms leadership to inspire the team, drive performance, and deliver exceptional hospitality.
Please note: Candidates must complete the required assessment sent after submitting their application in order to be considered for this position.
Key Responsibilities
Lead, coach, and develop Front Desk Agents and Guest Services staff
Oversee daily front office operations including check-in/check-out, guest inquiries, and problem resolution
Ensure consistent delivery of high-quality guest service and brand standards
Create and manage schedules to ensure proper coverage and labor efficiency
Handle guest concerns and service recovery with professionalism and empathy
Monitor and maintain cash handling, billing accuracy, and front desk procedures
Collaborate with Housekeeping, Engineering, Reservations, and Leadership teams to ensure seamless operations
Train new hires and support ongoing team development and engagement
Ensure compliance with company policies, safety standards, and procedures
What We Offer
Competitive pay based on experience
Opportunities for growth and advancement
Supportive and collaborative team environment
Employee discounts and resort perks
Full Benefits Package
401K with Employer Match
Paid Holidays
What are we looking for?
Previous hotel front desk or guest services leadership experience required
Strong customer service and communication skills
Proven ability to lead, motivate, and support a team
Ability to remain calm and professional in fast-paced or high-pressure situations
Strong organizational and problem-solving skills
Experience with hotel systems and basic administrative tasks preferred
Ability to work various shifts including evenings, weekends, and holidays
Experience with Maestro and InfoGenesis is preferred but not required.
Compensation:
-
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
$39k-54k yearly est. Auto-Apply 14d ago
Front Office Manager
Courtyard Tampa Northwest
Team manager job in Tampa, FL
We are looking for a Front Office Managerr to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential.
Compensation: $15-$22/hr
Key Responsibilities:
Led and trained front desk staff, and managed shift schedules.
Process guest check-ins, confirm reservations, assign rooms, and issue room keys.
Handle confidential guest information with integrity.
Resolve guest complaints and requests in a friendly, professional manner.
Ensure the lobby and common areas are clean and welcoming.
Manage cash drawer contents and transactions during shifts.
Coordinate with Housekeeping/Maintenance to ensure room readiness.
Process payments (cash, debit, credit) and check-outs, resolving any charges.
Generate daily reports (arrivals, departures, special requests) and ensure accuracy.
Supervise staff performance and complete performance reviews.
Assist guests with directions and information about the property and local areas.
Perform administrative duties such as filing and updating records.
Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently.
Complete other duties as assigned.
Requirements:
Minimum 2 years of hospitality experience.
Minimum 2 years of front desk experience.
At least 1 year of supervisory experience, preferably in hospitality.
Proficiency in Windows OS and company-approved spreadsheets and word processing.
Strong verbal and written communication skills.
Ability to handle guest complaints and resolve issues promptly.
Ability to manage time effectively in high-pressure situations.
High school diploma or equivalent.
Physical Demands:
Regularly required to walk, stand, and use hands to reach.
Frequently required to stoop, kneel, crouch, or crawl.
Must be able to lift and move up to 50 pounds occasionally.
$15-22 hourly Auto-Apply 60d+ ago
Front Office Manager, BCOTB Riverview
Bcotb
Team manager job in Riverview, FL
Front Office Manager Reports To: General Manager, position is salaried/non-exempt Are you a detail-oriented, organized leader with a passion for efficiency and customer satisfaction? Do you have experience working in the ABA field, but prefer the administrative elements of clinical work? If so, we would love to connect. BCOTB is seeking a Front Office Manager to oversee daily operations, optimize revenue, and enhance client experiences at our Riverview clinic. The Front Office Manager is responsible for customer service, assisting the Clinical Coordinator with the management of the clinical staff, scheduling, revenue and office management, as well as the maintenance of their respective facility. The Front Office Manager collaborates with the Clinical Coordinator in order to maintain and execute all of BCOTB's clinical and business goals. Key Responsibilities:
Time & Attendance: Review and verify time records in Deputy and Rethink.
Scheduling: Build and maintain optimized weekly schedules aligned with authorized hours and revenue goals.
Revenue Forecasting: Prepare monthly projections and maintain 80%+ billable schedules for BCBA staff.
Provider Encounters: Review and authorize encounters for accurate coding and units.
Client Communication: Serve as primary client contact; answer calls and resolve inquiries.
Eligibility & Benefits: Verify insurance benefits during onboarding and authorization periods.
Office Operations: Oversee daily clinic operations, cleanliness, supplies, and maintenance.
Payment Collection: Collect copays and private pay balances; address payment concerns.
Credentialing: Ensure staff are credentialed and compliant with insurance requirements.
Team Communication: Lead meetings and communicate schedule updates.
Customer Satisfaction & Vendors: Maintain high satisfaction standards and review vendor cost-effectiveness.
Schedule:
Clinic Hours: Monday-Friday, 8:00 AM-6:00/6:30 PM
Full-Time: Monday-Friday, 8:00 AM-5:00 PM (one-hour lunch)
Desired Experience and Qualifications:
Experience as an RBT or Behavior Therapist (preferred)
Insurance eligibility and benefits verification experience
Copay and private pay collection experience
Familiarity with HRIS systems (e.g., Paycor or similar)
Scheduling and coordination of team members
Strong organizational and communication skills
Experience leading or managingteams
Physical Demands: The physical demands described are representative of those required to perform the essential functions of this role. The employee will regularly be required to communicate effectively in the English language, including verbal, written, and electronic communication. The employee will also be required to talk and hear; stand and walk; use hands to finger, handle, or feel; and reach with hands and arms. This position may require standing and walking for extended periods of time. About BCOTB: Founded, owned, and operated by a Board-Certified Behavior Analyst, Behavioral Consulting of Tampa Bay (BCOTB) has been serving the Tampa Bay area as the leading provider of pediatric ABA therapy since 2003. BCOTB operates five clinic locations across Tampa Bay to cater to early intervention ABA therapy needs. BCOTB is known for providing training and support to its staff, making it an ideal place for those starting out in the field or looking for a diverse and collaborative work environment. Our team is constantly analyzing and improving the employee experience to enhance skillsets and knowledge while continuing to grow with the organization.
$39k-54k yearly est. 11d ago
Dental Office Manager - Largo
Smile Brands 4.6
Team manager job in Largo, FL
In this role, you'll support our mission of Smiles For Everyone by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team. Schedule (days/hours) Mon, Tues, Wed 8am-5pm Thurs 11am-7pm Fri 8am-4pm
Responsibilities
* Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses
* Keeping an eye on staff productivity and supporting the team where necessary
* Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance
Qualifications
* At least one year of experience as an office manager in a Dental office
* Experience leading a team
* Knowledge of dental terminology
Compensation
$50,000 - $60,000 per year
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
How much does a team manager earn in Town North Country, FL?
The average team manager in Town North Country, FL earns between $36,000 and $130,000 annually. This compares to the national average team manager range of $44,000 to $152,000.
Average team manager salary in Town North Country, FL
$68,000
What are the biggest employers of Team Managers in Town North Country, FL?
The biggest employers of Team Managers in Town North Country, FL are: