Team Manager Jobs in Utica, NY

A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. Click here for benefit details related to this position. Minimum Salary: $21.15 Maximum Salary: $29.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

ProZ. com 13/11/2024 Operations Outsourcing team (vendor manager/recruiter) Where: Remote Hybrid (Syracuse, New York, USA) Hybrid (La Plata, Buenos Aires, Argentina) ProZ. com , the world's largest community of language professionals, seeks a Languages Recruiter and Vendor Manager. . .

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for managing overall team performance. Key responsibilities include overseeing day-to-day activities of employees, managing risk, and driving operational excellence. Job expectations include conducting performance reviews, hiring, onboarding and team retention. Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Diversity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully. Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement. Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results. Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks. People Manager & Coach: Knows and develops team members through coaching and feedback. Financial Steward: Manages expenses and demonstrates an owner's mindset. Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth. Driver of Business Outcomes: Delivers results through effective team management, structure, and routines. Required Qualifications: 2+ years of Leadership/Management experience in the financial industry Proven experience and ability to successfully achieve department goals Flexible to meet varying hours/days, when necessary Results driven and metrics focused Ability to motivate and drive results Strong written and verbal communication skills Advanced knowledge of Microsoft applications - Excel, PowerPoint, Outlook, etc. Demonstrated team player with the ability to work independently Strong organizational and leadership skills Excellent time management skills Desired Qualifications: Call center experience Reporting experience Skills: Coaching Customer Service Management Customer and Client Focus Issue Management Performance Management Active Listening Decision Making Inclusive Leadership Talent Development Analytical Thinking Drives Engagement Hiring and Onboarding Process Performance Measurement Risk Management Shift: 2nd shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NY - Utica - 5701 Horatio St - 5701 Horatio Arterial (NY7501) Pay and benefits information Pay range$71,000.00 - $99,400.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Starting Salary: $100,093/year As a Team Member Relations Manager with Turning Stone Enterprises, you will lead and support a team in delivering exceptional internal services aligned with organizational culture and business goals. Your role encompasses leadership, team member relations, talent development, and operational efficiency. You'll partner closely with department leaders, acting as a trusted advisor and coach to foster a positive work environment and drive organizational success. This is an on-site position based in Verona, NY. What we value: Positivity - Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service. Growth Opportunities - We offer a successful journey, including hands-on training and support to advance your career. Empowerment - We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work. Why choose Turning Stone Enterprises? Paid weekly Variety of schedules Paid time off Tuition assistance Career-building professional development Discounts from dining to fuel to concerts Team Member appreciation events Quality healthcare and dental benefits A robust 401k retirement plan Dealer School Finance Scholarship Program What you will do as a Team Member Relations Manager Lead and mentor the Team Member Relations staff, ensuring high-quality service delivery to all departments. Ensure compliance with company policies and alignment with cultural and business objectives. Oversee disciplinary actions and terminations, ensuring consistency and mitigating risks. Manage and conduct initial reviews of team member complaints, particularly harassment claims, and provide thorough follow-up. Assist in delivering orientation programs as requested. Actively coach and support operational leaders, fostering their growth and effectiveness. Deliver training sessions on company policies, performance management, and corporate culture as needed. Review and approve all terminations within your areas of responsibility, escalating relevant issues to senior leadership. Ensure consistency in performance documentation and corrective actions. Monitor and manage workload and staff performance to optimize efficiency. Provide regular updates and accountability mechanisms to ensure alignment with organizational goals. Lead monthly communication sessions with department leaders, fostering collaboration and consistency across departments. Distribute communication materials to enhance internal networking and information sharing. Analyze team member relations trends, exit interview data, and turnover rates to identify and address areas of concern. Use data insights to inform decision-making and company strategies. Support recruitment efforts by facilitating effective interview processes as needed. Partner with recruiting staff to ensure best practices in candidate selection. Work closely with department heads to align procedures, standards, and staffing with business objectives. Provide guidance on organizational design, compensation, and reporting structures. Maintain a visible and accessible presence, scheduling early morning, evening, or weekend meetings to meet departmental needs. Participate in various committees and focus groups to promote a positive work environment as needed. To be successful as a Team Member Relations Manager, you'll need: Bachelor's Degree in Human Resources or a related field. Minimum of five years of comprehensive Human Resource experience, covering recruitment, training, compensation, team member relations, and benefits. Proven leadership skills with the ability to mentor and guide teams and department leaders. Strong interpersonal skills and sound judgment in handling sensitive situations. Excellent oral and written communication skills with the ability to network and build relationships across the organization. Strict adherence to confidentiality and ethical standards. Proficiency in MS Office and related software. Ability to accommodate early morning, evening, or weekend meetings as needed. Willingness to travel to various Turning Stone Enterprises locations. Strong analytical skills with the ability to evaluate data and make informed decisions. Excellent organizational skills, with the ability to manage multiple priorities and deadlines effectively. Ability to stand/walk for long periods of time and lift up to 10 lbs. Who We Are: We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures. Why You Will Appreciate Us: At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We're also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center. With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team! #LI-DNI

Full-time Description Syracuse Family Dental is a growing, family-owned, 2nd generation, dental practice, seeking a top notch office manager to join our team at our location in Dewitt An Office Manager's responsibilities include: -Leading and managing the team, including front desk, dental assistants, hygienists and dentists. -Fostering a positive and collaborative work environment. -Resolving patient complaints and issues. -Overseeing financial management tasks, including billing, collections, and insurance claims processing. -Overseeing day to day operations of the office -Supporting the front desk (scheduling appointments, answering the phone, collecting co-pays) Why Join Us? We are a family owned practice Competitive salary with weekly pay Bonus Structure Benefits package including health and vision insurance, paid time off, and 401k with match Opportunities for career growth and advancement State-of-the-art equipment and technology Supportive and team-oriented environment Requirements The ability to multi-task in a fast-paced team environment is required. Looking for career-focused individuals with positive attitudes and a patient-centered mindset. We are looking for full-time candidates. Experience in dental preferred, but not required. Looking for candidates with at least 2 years experience as a manager or a team leader. Lalor Family Dental is an equal opportunity employer. No person is unlawfully excluded from consideration for employment because of race, religion, creed, color, sex, age, national origin, disability, sexual orientation, gender identity, transgender status, gender dysphoria, marital or family status, pregnancy, military status, veteran status, predisposing genetic characteristics or carrier status, arrest or conviction record, domestic violence victim status, or any other legally protected class or status. Furthermore, we will not tolerate any form of discrimination or harassment of our employees by co-workers, supervisors, customers, or vendors. This commitment extends to our policies on recruiting, advertising, hiring, placement, promotion, training, transfer, wages, benefits, termination and all other privileges, terms, and conditions of employment. Salary Description 50,000-70,000/year

* Posted 17-Sep-2024 (EST) * 5218 Patrick Road, Verona, NY, USA * 100000-130000 per year * Salary * Full Time * *Medical, Dental, Vision (employer paid), 401K w/matching, Paid Time Off (Sick/Vacation) and Holiday Pay* Email Me This Job Oneida Innovations Group is a tribally owned enterprise of the Oneida Indian Nation, an innovative and experienced Indian Nation owning and operating several multifaceted business enterprises, each focused on delivering exceptional customer experiences and service. We are currently seeking an Applications Support Manager to join our team! **Duties & Responsibilities****:** * Oversees the work of a team responsible for designing, building, testing, deploying, maintaining, and supporting applications. * Actively engages with departments to identify opportunities where technology can provide a more efficient and effective business solution. * Evaluates current technology effectiveness and makes recommendations on use of current technology and/or new technology to deliver a solution that improves productivity or enhances end user/guest experience. * Develops benefits analysis and cost comparison for proposed enhancements and upgrades. * Manages all vendor relations to include establishing and maintaining vendor relationships; contract negotiations, service delivery, to include contract compliance, and invoice reconciliation and processing. * Partners with vendor to develop short and long-term product roadmaps to ensure continuous improvement of applications. * Provides effective leadership and oversight to team; provides clear direction and timely feedback to help employees be successful in their role. * Collaborates with the Director of IT Operations to ensure services meet the needs of the IT and organizational strategies. Provides leadership with regular updates on project status and key accomplishments within the Applications function. * Effectively facilitates meetings with employees from various organization levels, to include Sr. Management, leveraging technology for content delivery. * Consistently collaborates with the IT Operations team members to solve complex procedural, operational and technical problems. * Brings resolution to customer support issues, routed through ONE's Help Desk, by managing and resolving escalated tickets in a timely manner and within Service Level Agreements. * Ensures user access audits are completed routinely. * Ensures existing solutions and potential upgrades follow prevailing compliance standards and regulations * Keeps abreast of new technological and/or procedural developments and guides staff as appropriate in the use of new procedures and technologies. **Minimum Qualifications****:** * Bachelors Degree in Computer Science, Engineering, Business Management or related discipline; and/or minimum equivalent experience of ten or more years working in an IT environment. * Minimum of 5 years of application development management experience. * Must have excellent organizational, verbal and writing skills. * Must have the ability to perform well under pressure in a multi task environment. * Must be able to interface with management and perform as a liaison between IT applications staff and the organizations business operations departments, as well as, management teams. * Demonstrates competency in application program code and design walk-through; and effectively provides constructive input for application improvements. Oneida Innovations Group is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law. **#LI-DNI** You must select a location. You must select an education status answer. You must select a seeking status answer.

Fulfillment Operations Team Leader page is loaded **Fulfillment Operations Team Leader** **Fulfillment Operations Team Leader** locations1 Sangertown Sq Ste 3, New Hartford,NY 13413-1595 time type Variable posted on Posted Today job requisition id R0000378552 The pay range per hour is $23.50 - $39.95Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at . **ALL ABOUT TARGET** As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. **ALL ABOUT FULFILLMENT** Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring guests get what they want, when they want it, and how they want it. The fulfillment team picks, preps, packs, sorts, and ships, products safely, efficiently and effectively to deliver convenience and quality for our guests. **At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Fulfillment Operations Team Leader can provide you with the skills and experience of:** * Knowledge of guest service fundamentals and experience building a guest first culture on your team * Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies * Skills in planning department(s) daily/weekly workload to support business priorities and deliver sales goals * Skills in process improvements and workload efficiency * Experience helping build a team of hourly team members **As a Fulfillment Operations Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:** * Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions * Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard * Drive fulfillment goals, understand your role in supporting sales growth and how your departments and team contribute to and impact total store profitability, in support of your ETL * Utilize your workload planning tools to complete all scheduled workload ensuring all orders are fulfilled to meet the delivery and service standards * Review all fulfillment reporting to identify gaps and develop a plan to resolve * With direction from your ETL, create intra-day workload optimization plans for your team * Be an expert of operations, accuracy, process and efficiency * Enable efficient delivery to our guests by leading pickup and ship from store workload * Evaluate and recommend candidates for open positions and develop a guest-centric team * With ETL guidance, establish clear goals around quality, accuracy, and timeliness and hold team members accountable to expectations * Support your ETL in leading team onboarding and learning * Lead and coach the team to ensure accuracy and efficiency in all fulfillment processes, with guidance from your ETL * Close knowledge and skill gaps through training and experiences * Work a schedule that aligns to guest and business needs (this includes early morning, evening, and weekends) * Ensure supplies are ordered timely and stocked * If applicable, as a key carrier, follow all safe and secure training and processes * Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias * Always demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment * Model a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others. * Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions * Address store needs (emergency, regulatory visits, etc.) * Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws * All other duties based on business needs **WHAT WE ARE LOOKING FOR** **We might be a great match if:** * Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests * Providing service to our guests that makes them say I LOVE TARGET! excites you…. That's why we love working at Target * Leading teams who are stocking, setting and selling Target products sounds like your thing… That's the core of what we do * You aren't looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded **The good news is that we have some amazing training that will help teach you everything you need to know to be a Fulfillment Operations Team Leader. But, there are a few skills you should have from the get-go:** * High school diploma or equivalent * Must be at least 18 years of age or older * Previous retail experience preferred, but not required * Lead and hold others accountable * Learn and adapt to current technology needs * Work independently and as part of a team * Manage workload and prioritize tasks independently * Welcoming and helpful attitude * Effective communication skills **We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:** * Access all areas of the building to respond to guest or team member issues * Interpret instructions, reports and information * Accurately handle cash register operations as needed * Climb up and down ladders * Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others, and team lift items 45-100 pounds * Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed * Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt and regular attendance necessary. **Americans with Disabilities Act (ADA)** Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this

Hybrid Role: Two days/week in office, the remainder of the week from home. Training: Temporary training schedule Mon-Fri 8:30-5:00 for approximately 4 months. Permanent schedule begins upon completion of training program. Payband 5 / 40 hours per week Salary Range: $52,000 - $80,000 Available schedules: Sunday to Thursday 8:30 am - 5:00 pm Sunday to Thursday 9:00 am - 5:30 pm Sunday to Thursday 10:30 am - 7:00 pm Monday-Friday 10:30 am - 7:00 pm The Customer Service Supervisor will supervise and lead a team of customer service representatives and interviewers through mentoring and by example, embracing and exemplifying the NYCM culture. The Customer Service Supervisor will guide and assist team members with professional growth. Duties & Responsibilities: Supervise, support and mentor customer service representatives and interviewers through regular interactions through face to face, telephone, e-mail or IM. Review/approve bi-weekly time management submissions. Train and coach team members with direct input from the quality assurance team and serve as a resource to team members, providing additional training in current and new processes. Conduct performance reviews, support and deliver recognition, communicate and convey corrective action plans, and when necessary, address personnel issues or conflicts, working with management and HR. Develop and deploy Personal Improvement Plans. Maintain awareness and understanding of new company products and services, ensuring all team members understand all call center objectives, expectations and procedures. Maintain documentation pertaining to performance and attendance. Handle difficult phone calls and help mitigate volatile situations. Perform all performance dimensions and tasks in all levels of a customer service representative and interviewer as business need dictates. Assist in the achievement of corporate, divisional, and team goals as determined by department management. Conduct meetings with managers to discuss any process improvements and team building, Identify opportunities for departmental improvement and think creatively to develop and recommend solutions. Work with cross divisional teams to enhance company efficiencies and unity. Assist with interviewing potential new team members. Work on assigned projects. Requirements: High School Diploma 2 years in service field Qualifications/Skills: Working knowledge of a call center environment. Working knowledge and understanding of claims, underwriting and accounts with the ability to field difficult questions. Intermediate personal computer skills, including electronic mail, routine database activity, word processing. Flexible and comfortable working in a fast pace and sometimes stressful environment. Highly service orientated and committed to customer service and helping people with a positive attitude. Excellent listening and verbal and written communication skills. Strong, confident and accurate decision-making skills. Strong problem-solving and sound judgment skills. Patience and understanding of multiple personality traits. Accept and lead change by example. Team building and coaching skills. Accepting applications through: 1/21/2025

The role of the Call Center Operations Supervisor is to manage the daily Call Center and staff in the Utica, NY Tidal Basin Call Center. This includes, but not limited to, Call Center Agents, Team Leads, and Call Center support staff as the Tidal Basin Customer Relations Call Center expands. This position will ensure all facets of the Call Center are meeting program objectives, customer expectations, and operating efficiently. The Call Center Operations Supervisor will work closely with the Tidal Basin's Customer Relations Manager and BUL (Business Unit Lead) to establish and implement standardized Call Center best practices that position TBCR to expand as new programs are awarded. This position is required to work in the Utica, NY Call Center location to maintain a positive on-site management presence for all Call Center staff. Job Requirements and Responsibilities: Responsible for creating, developing, and maintaining a positive customer service-centric culture that fosters motivation, positivity, and respect. Responsible for front line management of the day-to-day operations of the TBCR Call Center. Responsible for creating and maintaining Call Center staffing schedules for each active program. Makes recommendations to the TBCR BUL to staff up or down to meet program objectives. Participates in the hiring process of Call Center staff. Responsible for creating and maintaining a standardized approach to training and education of Call Center staff. Coaches and mentors Call Center staff on customer service best practices and Tidal Basin standards and procedures. Maintains a healthy working relationship with Human Resources department to handle all Call Center staff needs. Facilitates Tidal Basin's quality listening program in compliance with quality assurance program standards. Responsible for creating, maintaining, and managing the updates and delivery of Call Center key performance indicators. Evaluates individual performance reviews and overall team effectiveness with TBCR Manager and BUL. Creates, maintains, and communicates forecast vs. actual reporting that informs senior leaders as to the performance of the Call Center's programs and financial objectives. Develops a deep understanding of all Tidal Basin Call Center programs and contracts. Maintains relationships with IT vendors and internal IT departments to maintain efficient Call Center operations. Supports IT projects related to Call Center technology in the capacity of user acceptance testing. Responsible for understanding all Call Center technology, software applications, phone/computer systems used by Call Center agents and supporting staff. Create Call Center scripts that drive consistency across all agents servicing the same program. Partner with vendors to create required reporting to meet Tidal Basin's program obligations. Ensure that all Call Center agents are kept informed of new working practices, program policies, and technology/information security changes. Assist the manager and BUL, when necessary, to provide content or data for the RFP process. Perform other duties as assigned Skills and Competencies: Excellent organizational skills and attention to detail. Ability to work independently with little supervision. Strong interpersonal, analytical, and problem-solving skills. Ability to clearly communicate operation and/or staffing concerns to management with clear solution-driven recommendations. In-depth understanding in Call Center operations including technologies and data management. Demonstrated Project Management experience. Ability to manage program budgets, create meaningful projections, and presents them to strategic decision makers. Strong verbal and written communication skills. Excellent time management skills with a proven ability to meet deadlines. Required Education and Experience: 3+ years in experience working in a Call Center Management role. Prior experience translating program policies into clear Call Center scripts. Experience building and analyzing Call Center reports and data. Experience liaising between Call Center operations staff and clients to meet goals and objectives. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer.

Our client, Strategic Financial Services is looking for an Office Manager who will play a critical role in maintaining the smooth operation of our office, overseeing day-to-day activities, and ensuring our financial and operational processes are efficient. This position will support our growing team by managing general bookkeeping, client billing, vendor relationships, office operations, and facilities management. The Office Manager will also serve as the liaison between the firm's financial records and the outsourced Chief Financial Officer (CFO), while assisting the internal COO. Additionally, the Office Manager will coordinate payroll and compensation activities with the firm's outsourced payroll provider and provide support for compliance-related activities. The company was recently named the #1 Place to Work for Financial Advisers by InvestmentNews! FIRM VALUES: Serve | Grow | Live CORE RESPONSIBILITIES: General Bookkeeping and Client Billing: Maintain accurate financial records, including tracking expenses and managing accounts payable and receivable. Handle client billing, ensuring timely and accurate invoicing. Assist the outsourced CFO and internal COO with financial tasks as needed. Financial Records and CFO/COO Liaison: Serve as the primary liaison between the company's financial records and the outsourced CFO. Partner with the firm's accounting firm for the timely filing of taxes and other financial obligations. Assist the outsourced CFO and internal COO in tracking financial performance, budgeting, and cash flow analysis. Ensure financial documentation is organized and accessible for auditing and compliance purposes. Day-to-Day Office Operations & Facilities Management: Oversee office supplies, equipment, and general office upkeep. Coordinate necessary repairs and maintenance with contractors to ensure the office remains functional and efficient. Manage relationships with contractors and suppliers for office services, ensuring cost-effective solutions. Vendor Management: Monitor contract durations, renewal dates, and associated costs to ensure accurate budgeting and financial planning. Conduct due diligence on vendors to ensure privacy and security standards are met, in line with compliance requirements. Maintain documentation for vendor contracts and compliance assessments to support financial and regulatory reviews. Payroll and Compensation Coordination: Coordinate payroll activities with the firm's outsourced payroll provider. Ensure all payroll changes, including new hires, terminations, and salary adjustments, are processed accurately and on time. Assist with tracking employee benefits and liaising with the HR team as needed. Compliance Support: Provide administrative support for compliance-related tasks, including document management and tracking compliance deadlines. Assist in preparing compliance reports and audits as required. Ensure compliance records are up to date and available for regulatory reviews. TECHNICAL SKILLS: •Strong organizational skills with attention to detail. •Proficiency in accounting software and Microsoft Office Suite. •Excellent communication and interpersonal skills. •Ability to manage multiple priorities and work under tight deadlines. •Experience working with payroll systems like ADP, preferred. •Familiarity with accounting software like QuickBooks, preferred. REQUIREMENTS: Bachelor's Degree in business administration, finance, or a related field (preferred). In addition to working with a team of highly competent professionals in a growing firm, benefits include: Opportunity to make an impact on client's lifelong financial goals. Supportive leadership team dedicated to our culture of learning and professional development. Career mapping and mentorship Opportunity to grow personally and professionally Competitive salary and health benefits 401K Paid time off BASE SALARY RANGE: $55,000-$80,000 plus performance-based Strategic Financial Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by law.

**Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.** **Customer Experience Manager** Nichols, NY Full Time Mid Level We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything! Oversees the entire customer service/parts experience from the point of setting the appointment to finalizing of the customer bill. **Essential Duties and Responsibilities include the following. Other duties may be assigned:** * Greets, establishes, and maintains a positive rapport with customers * Assists customers in determining needs; promotes our products, accordingly. * Able to run the parts counter * Estimates cost of repair and prepares itemized service order * Initiates service orders, secures customer's signature, and closes when completed * Develops a keen understanding of all of our products and services. * Understands effective service sales processes and actively seeks sales opportunities. * Maintains good communication with customer and follows up after work is completed to ensure satisfaction * Understands customer's needs, committed to exceed customer expectations every day. * Complies with all company policies and procedures. **Requirements:** A minimum of 2 years' experience is preferred but not required, motivated individual who enjoys working in a fast-paced environment, professional appearance, strong communication skills, positive attitude, strong work ethic, professional conduct. **Salary Range:** $50,000-$80,000 **Benefits:** * Competitive Wages * Medical/Dental/Vision Insurance * 401K/401K Matching Program * PTO/Sick Time * Voluntary Benefit Program * Employee Referral Program * Employee Discount * RV Borrowing Program ***#1 RV Dealer in New York*** For over three generations the Wilkins RV motto has been: "We offer a huge selection of top-quality RVs at the right price." Wilkins RV is a proud dealer of new and pre-owned motor homes, travel trailers, fifth wheels, toy haulers, and tent campers from top names like Heartland, Forest River, Grand Design, Newmar, Alliance, Coachmen and more. In 1936 C Wilkins Used Cars was founded as an auto detailing shop by Charles (Charlie) Wilkins. Originally, located in Hornell, New York, Charlie started selling RVs in the 1950's. Charlie's son, Ron Wilkins, took over the business in the early 1960's, changing the name to Wilkins RV and began selling iconic RV brands like Coachmen, Shasta and Mallard. In 2004, Ron Wilkins sold the business to his son, Brian Wilkins. Quickly outgrowing the facility in Hornell, New York, Wilkins RV built a new state- of- the art facility and moved the dealership to its current location in Bath, New York. The 50,000 square foot facility sits on twenty-five acres, includes twenty service bays, a 14,000 square foot air-conditioned show room, over 3,000 square feet of parts and accessories and eight campground style hook-ups in case you are looking to spend the night in your RV. In August of 2011, Wilkins RV opened a second location, in Churchville, New York. This location was expanded in the Spring of 2016 to its current 40,000 square foot facility, consisting of sixteen service bays, 12,000 square foot showroom, 2,000 square feet of parts and accessories and six campground style hook-ups for overnight stays. In January 2017, Brian Wilkins acquired Ballantyne RV in Victor, NY and Caps and Campers in Cicero, NY to expand Wilkins RV to four locations. This expansion allowed Wilkins RV to better serve Western NY and now the Syracuse, NY area! With a passion formed by a proud heritage spanning three generations in the RV industry and the community, your Wilkins RV team offers endless opportunities for families to build enduring memories by providing exceptional experiences. At our 7 locations in Bath, NY, Churchville, NY, Victor, NY, Brewerton, NY, Clay, NY, Fulton, NY, and Nichols, NY, you will find a comfortable place to browse, specialized RV service and fully stocked parts and accessories stores. Best of all you will find a friend in the RV business. Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania. ** Apply for this position** Required*** Apply with Indeed Apply with Indeed

Background check required Shift Supervisor, FT Reporting Relationship(s): reports to the Center Functions Manager Hours: Full Time Once training is complete, the option of a hybrid work schedule can be discussed. FLSA Classification: Non-exempt - Salary Range Salary Range - $25.50 - $ 26.00 General Summary The Crisis Call Center Supervisor provides real-time direction and shift support to staff and volunteers responding to crisis, information and referral, and community support lines. Crisis Call Center Supervisor will be responsible for smooth operations during their assigned shift. This position also requires the ability to act as a Crisis Specialist in the call center as needed. Under the supervision of the Center Functions Manager, the Shift Supervisor helps staff manage call volume, call response, active intervention, and self-care during shifts and provide feedback and ongoing communication to supervisory staff regarding shift activity. Duties and Responsibilities Shift management Manage call volume and queue length to ensure calls are being answered appropriately and in a timely manner Respond to overflow calls on all incoming lines with compassion in accordance with the organization's training and scope. Monitor and place outgoing and follow-up calls as scheduled. Coordinates rescue calls as needed for callers requiring emergency assistance Document and review calls in an accurate and timely manner in both web-based helpline and HMIS software Assist in scheduling and filling shifts, as needed Provide feedback and ongoing communication to supervisory staff regarding shift activity Troubleshoot issues that arise during shift, document any concerns, and escalate when additional support is required Act as Crisis Specialist when required Staff support Complete shift check ins, shift check outs, and call debriefing with staff; document all notes Provide real-time direction to ensure staff follow protocols and apply best practices Provide guidance to staff around eligibility for emergency shelter placements in accordance with shelter policies and protocols Assist phone staff with high risk/acuity calls through live listening and guidance in chat Support Crisis Services Educator with staff and volunteer training and complete training documentation Perform additional responsibilities as they develop and are assigned Education Requirements B.A. in Mental Health/Human Services field, or related field of study, required; Master's preferred. Comparable training and experience will be considered in lieu of Bachelors. Must also have a demonstrated ability to effectively manage crises Previous Experience Requirement Crisis counseling/mental health experience; experience linking people with needed community resources; experience supervising, mentoring and training others Knowledge and Skills Needed to Perform Effectively in this Position A successful Shift Supervisor knows the importance of empathy, advocacy, cultural competency, and connection, is a compassionate listener with crisis management and critical thinking skills and has a desire to help those in need. Additionally: Strong empathy, active listening, communication, teamwork, approachability, and interpersonal skills Strong clinical skills, especially in crisis de-escalation and suicide safety assessment and planning Strong documentation skills Ability to adapt quickly to varied protocol/requirements of each incoming/outgoing line Function autonomously and demonstrate effective time management Demonstrate integrity and exercise good judgment and decision-making skills, particularly in a crisis situation Strong functional and technical skills in a web-based computer environment, including database navigation and multi-line phone system Effectively multi-task and use an internal messaging system during calls and throughout shift Additional Requirements Successful completion of AIRS Certified Resource Specialist and AAS Certified Crisis Worker exams within 12 months of hire A sense of responsibility and commitment to Contact Community Services and its mission High energy, patience, and controlling one's emotions, as well as the ability to think analytically in a high-stress environment Strong attendance and punctuality- able to consistently show up on time and work full scheduled shifts and ability to provide advanced notice for time off requests Understanding of personal wellness Work schedules are determined based upon call volume trends. This position requires working some holidays and working weekends (most staff work Saturday or Sunday, and some work both days of the weekend). This position is designated as essential staff. Essential employees perform work involving the safety of human life or the protection of property. Due to this designation, you will be required to report to work for your regular shift in the event the business office is closed due to an emergency. This is a condition of your employment. Physical Dimensions (Job-related physical abilities an individual needs to possess in order to perform the job in a satisfactory manner) Sitting at a computer for long periods of time; entering data; listening & speaking clearly on the telephone. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities This job description is not meant to be an all-inclusive list of duties and responsibilities but constitutes a general definition of the position's scope and function in the company. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an 'at will' employment relationship. Contact Community Services, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Job Summary: The Turn Team Supervisor in Peri-Op is responsible for providing oversite of cleaning, care, stocking and upkeep of assigned areas. Responsibilities include plan and staff assignments, cleaning devices, ensure training standards are being met. Observe work in progress of subordinate employees & investigate and resolve complaints of unsatisfactory performance. Assist in solving work-related problems, inform staff of policy and directives, and ensure the efficient and effective use of time and materials. Must have excellent communication and interpersonal skills and the ability to multitask, organize and delegate tasks based on priority. Will be required to train/retrain employees, and maintain documentation of such on a consistent basis. Minimum Qualifications: Associates degree and two years relevant supervisory experience or an equivalent combination of education and experience required. The ability to manage multiple priorities and excellent communication and organizational skills necessary. Preferred Qualifications: Working in a health care facility, knowledge of medical terminology and OR experience preferred. Work Days: Monday-Friday, varying start times Message to Applicants: This position has been reposted, originally posted on 3/30/23. Recruitment Office: Human Resources Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.

BRIDGE INSPECTION TEAM LEADER We are seeking a highly skilled and motivated Civil Engineer with a focus on Bridge Inspection and design to join our team. The ideal candidate will have experience planning, scheduling, conducting and coordinating detailed phases of bridge inspections with other engineering disciplines and project management staff, while mentoring junior staff members and providing technical review of their work as needed. The Individual in this role will closely evaluates engineering methodologies to guarantee the safety and security of all end users, spearheading structural assessments encompassing steel girder section loss, load rating and fatigue-prone detail evaluation for a variety of bridges throughout New York. Reporting to a Project Manager or Principal, you work with teams to oversee the conceptual design and construction phases of diverse bridge design and rehabilitation projects. The Bridge Inspection Team Leader continuously monitors the progress and performance of the engineering design development against the project work plan. WHAT YOU BRING TO THE TABLE * Bachelor's degree in civil engineering and at least three ( 3 ) years of bridge inspection, design, and/or construction experience * T horough knowledge of the engineering discipline with the proven ability to practically apply engineering best practices * F amiliar with QA/QC procedures and understand basic business practices and laws related to engineering * Leadership skills , working efficiently in a collaborative, strength-based environment * Excellent verbal and written communication skills * Proficient with MS Office software * Experience using NYSDOT E AM program * Experience with AASHTO element-level inspection procedures * Pr ofessional E ngineering licensure (PE) in New York State * National Bridge Inspection Standards ( N BI S ) training preferred CORE DUTIES * Assist in scheduling and coordinating inspections, including Work Zone Traffic Control (WZTC) and access equipment * Conduct biennial and interim field condition inspections of bridges and large (5' to less than 20' span) culverts * Evaluate conditions to identify deficiencies and provide recommendations for improvement * Document the results of the inspections using forms, photographs, sketches and remarks in accordance with the NYSDOT's Bridge Inspection Manual * Supervise junior inspectors and team members as needed CORE COMPETENCIES * Collaborates * Communicates Effectively * Customer Focused * Financial Acumen * Instills Trust WHAT WE OFFER: CPL cares about your future with us! That's why we offer the following benefits to you and your family: * Internal Mobility & Career Advancement * Healthcare for you and your family including spouse coverage: Medical, Dental, Vision & Prescription insurances. Single Plans with 100% paid premium * Flexible Time Off + 8 Holidays a year * Retirement Savings Plan - Contribution from CPL to grow your retirement funds. * Tuition Assistance: You may be eligible for continuing education assistance. * Student Loan Assistance Program: CPL will contribute up to a maximum of $100 a month for 5 years ($6,000 total) towards student loan debt. * Licensure Assistance * Long-Term Disability Insurance Company/team member premium sharing * Flexible Spending Account $5,000 dependent childcare annually paid 100% by team member pre-taxes. * FREE Life Insurance and AD+D Insurance * Voluntary Short-Term Disability Insurance * Collaboration - working with others towards the best solution, placing great emphasis on the collective wisdom of our internal teams. * Family - celebrating others' successes, genuinely caring about the happiness and well-being of our team members and recognizing their own families as extensions of the CPL family. * Fun - not taking oneself too seriously, fully understanding that fun at work is conducive to productivity. * Inspiration - contributing to an uplifting workplace that facilitates growth and success by maintaining a positive, upbeat attitude. * Integrity - doing what is ethically right and providing reliable follow-through on commitments. * Ingenuity - seeking new opportunities and consistently identifying unexpected and practical ways to solve problems. The rate for this position generally ranges between $55-70/hr. This range is a good faith estimate provided pursuant to the New York Pay Transparency Law. It is based on what a successful New York applicant might be paid and assumes that the successful candidate will be in New York or perform the position from New York. Similar positions located outside of New York will not necessarily receive the same compensation. Actual pay rates may vary from the range, as permitted by New York Equal Pay Transparency Law. Compensation offers will be based on various factors, including operational needs, individual education, qualifications and experience, work location and comparison to employees already in the role, as well as other considerations permitted by law. A potential new employee's pay history will not be used in compensation decisions. CPL is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law. CPL does not accept unsolicited resumes from recruiting professionals or agencies, nor do we accept resumes from any source that does not reference a specific, open position. CPL will not be responsible for any fees arising from the use of resumes submitted by recruiting professionals or agencies that do not have a current placement fee agreement with CPL. All initial communication with recruiting professionals or agencies must go through our Talent Acquisition Team.

APPLEGREEN SUMMER HIRING EVENT TUESDAY APRIL 23 RD 10:00 AM 5:00 PM Team Members - $16.50 $17.50 per hour Shift Supervisors $19.00 per hour Assistant General Managers - $23.00 per hour Openings at! Oneida Travel Plaza - 5365 NY State Thruway #238, Westmoreland, NY 13490 Schuyler Travel Plaza - 265 Carder Lane Road, Frankfort, NY 13340 Indian Castle/Iroquois Travel Plaza - 2576 State Road 5S, Little Falls, NY 13365 Now Hiring Team Members, Supervisors & Assistant General Managers Chick fil A, Burger King, Panera, Starbucks, Popeye's, Dunkin & Retail C-Store We offer attractive benefits including: Overnight Shift Differential - $1.50 Flexible Schedule Medical/Dental/Vision Insurance Paid Time Off 401(k) with Company Match Earned Wage Access Pay on Demand Education Assistance Employee Referral Bonus Meal Discount Pet Insurance

Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Team Leader will provide clinical supervision and day to day operations of substance use disorders/mental health services. The Team Leader will work on a Full-Timebasis out of Helio Health'sOutpatient Program. In addition to Helio Health's comprehensive benefits package, this position is eligible for aSign-On incentiveof$3,000or$4,000 depending on licensure. Pay: $37.00 - $38.51 per hour. Responsibilities + Maintains and provides supervision of program staff. + Implements Quality Improvement activities. + Assist Program Director and Service Director with fiscal program oversight and budget development. + Participates in Management and Administrative committees as assigned. + Assures program record documentation is in compliance with agency and regulatory standards. + Represents agency to the community. + Other duties as assigned by supervisor. Qualifications + Qualified Health Professional (QHP) preferred. + You are a QHP if you hold any of the following licenses or credentials: + Credentialed Alcohol and Substance Abuse Counselor (CASAC) + Registered Nurse + Nurse practitioner + Licensed mental health practitioner (including permit eligible) + Licensed social worker (including permit eligible) + Certified therapeutic recreation therapist + Occupational therapist + Physician assistant + M.D. or D.O. + Minimum three years of clinical experience in an appropriate program setting. + Minimum Bachelor's Degree, Master's Degree in a related human service field strongly preferred. + An equivalent combination of training and experience may be substituted for educational requirements. Our Comprehensive Employee Benefits Package Includes: + Health insurance including dental and vision for employees and families. + Paid Vacation and Sick leave - No Waiting Period for accruals. + Paid holidays, including a floating birthday holiday. + 401(k) plan with up to 5% company match. + Company paid short-term disability insurance. + Company sponsored life insurance. + Employee Assistance Program (EAP) Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program. Job LocationsUS-NY-Utica Category Program Leadership Position Type Full-Time Work Arrangement Onsite ID 2025-4669

Praesum Healthcare: Sales Operations Manager Founded in 2003, Praesum Healthcare provides administrative services for healthcare providers in key geographical locations throughout the Northeast, mid-Atlantic, and Southeast regions. Praesum is an established leader in the healthcare industry. With a solid, growth-focused business model, strong finances, and expert management team, Praesum will continue to grow in the years to come. Praesum currently provides services to behavioral health facilities providing all levels of care from inpatient psychiatric and substance abuse detoxification, through SUD and mental health outpatient clinics. Sales Operations Manager Job description: The Call Center Operations Manager role is a blend of analytics, team management and human resource duties with the goal of driving productivity and efficiency. Sales Operations Manager Duties/Responsibilities: • Manage and improve center performance through performance monitoring, problem resolution, system audits and quality assurance measures • Train and manage team of call center representatives and work closely with other departments within the company • Aid human resources department in recruitment process be interviewing potential hires and outlining clear job expectations • Work with other management team members to develop call center objectives and goals, keeping profitability and efficiency in mind • Manage the call center to achieve quantitative and qualitative objectives • Preparing reports and analyzing call center data to identify trends. • Improve processes, ensure resources are properly allocated, and maximize efficiency • Identify bottlenecks and offer solutions for improvement • Lead team meetings and coach and motivate team members • Hire, onboard, train and coach call center personnel • Analyze call center data and prepare reports for upper management. • Evaluate staff effectiveness and performance annually or on an as-needed basis • Create a welcoming and motivating environment for employees • Ensure employee satisfaction Sales Operations Manager Requirements: • Salesforce experience • High School Diploma / GED preferred • Problem-solving and conflict resolution skills • Strong people management and development skills • Ability to mentor, coach and motivate others • Analytical abilities • Organizational and multitasking skills • Strong leadership skills Sales Operations Manager Schedule: • Full Time Full time employees may be eligible for the following: • Insurance: Medical, Dental, Vision, and STD options • Medical FSA and Dependent Care Account • 401k with company match up to 5% • Accrued PTO Plan • Education reimbursement • Career Advancement Opportunities *** This job does NOT sponsor visa's and we are unable to consider out of country applicants *** If you are interested in this opportunity or know someone that you respect who would be a good fit for this position, please email: Chase - *************************** Director of Talent Acquisition Clay- ************************** Healthcare Recruiter

At Fuccillo CJDR of Nelliston, NY we maintain an impressive inventory at all of our locations. We continue to offer first class sales and service for our valued customers. We also uphold integrity in our business practices through a staff of highly trained and qualified employees. Job Description Call Center / Business Development Center Manager We put a HUGE emphasis on our BDC Department and its success. We are now looking for a AUTOMOTIVE BDC LEADER with prior Call Center / BDC Management SUCCESS to join our team. Prior Call Center / BDC management with verifiable SUCCESS is a must. Ability to motivate and hold BDC team accountable to sales targets A solid knowledge of our CRM system (Dealersocket) would be beneficial A person that knows how to lead by example cause they know what it takes to be the best at their craft Commit the time and effort and have a certain degree of passion to just get the job done. All applications will be vetted discreetly. Qualifications At least 2 years of Successful Call Center / BDC Management Experience Valid Driver's License Pass Background Check Additional Information Fuccillo Automotive Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Fuccillo Automotive Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

- Operations Outsourcing team (vendor manager/recruiter) Operations Outsourcing team (vendor manager/recruiter) Where: Remote Hybrid (Syracuse, New York, USA) Hybrid (La Plata, Buenos Aires, Argentina) ProZ.com , the world's largest community of language professionals, seeks a Languages Recruiter and Vendor Manager... **Description** **Operations Outsourcing team (vendor manager/recruiter)** **Where:** * Remote * Hybrid (Syracuse, New York, USA) * Hybrid (La Plata, Buenos Aires, Argentina) , the world's largest community of language professionals, seeks a Languages Recruiter and Vendor Manager to further enrich our linguist community and unearth top talent for exciting opportunities. **Key Responsibilities:** - Talent Recruitment: Engage and inspire linguists to become part of the family. - Expert Sourcing: Seek out and identify top-tier language professionals for rewarding assignments. - Onboarding Excellence: Prepare linguists to excel in their roles and meet qualification standards. - Relationship Building: Cultivate robust connections with clients and partners. - Member Engagement: Foster active participation within our vibrant linguistic community. **Qualifications:** * An enthusiasm for languages and a deep appreciation for the professionals who work within translation, interpreting, subtitling, voice over, transcription, transcription and more. * Exceptional communication skills and a talent for building strong relationships. * Previous experience in recruitment or vendor management within a language-related company is a significant advantage. * Demonstrated ability to thrive both independently and as a team player.