Post job

Team manager jobs in Walnut Park, CA

- 1,277 jobs
All
Team Manager
Operations Manager
Dental Office Manager
Office Manager
Customer Service Leader
Team Leader
Operations Support Manager
Assistant Front Office Manager
Customer Leader
Customer Experience Manager
Team Leader/Supervisor
Guest Services Manager
Guest Relations Manager
Claims Manager
Project & Team Manager
  • Guest Relations Manager

    Montage Hotels & Resorts 4.5company rating

    Team manager job in Laguna Beach, CA

    The Guest Relations Manager is responsible for the management and day-to-day operations of the Guest Relations department. This is an integral position held accountable for the seamless movement of guests in and out of the hotel. The Guest Relations Manager is flexible, proactive, resourceful, efficient, and always acts with a high level of professionalism. ESSENTIAL FUNCTIONS Job duties include; although are not limited to: Effectively leading and managing the Guest Relations team Guaranteeing that staff is adequately briefed on pertinent information regarding arrivals, VIP's and daily group activities Creating and maintaining positive rapport and relationships with local community leaders and vendors alike Staying informed of the latest offerings within the community to guarantee the guest experience is exceptional Ensuring excellent customer service is provided to guests throughout their stay Selecting, training, and scheduling front desk Associates Maintaining new procedures for Guest Relations operations that improve processes and communication Ordering supplies and maintaining an appropriate level of inventory Communicating and developing front desk Associates to ensure all standards are met on a consistent basis Performing additional duties as assigned that may be outside of the normal scope based on business needs QUALIFICATIONS College degree preferred 2 to 3 years leadership experience in a luxury hotel Exceptional guest recovery skills Enjoy interacting with people in a fast paced environment Excellent organizational and time management skills Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook Must possess a positive attitude Must be willing to participate in a learning environment Must integrate company values throughout all interactions Must be able to quickly adapt and effectively use new software products Must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands PHYSICAL REQUIREMENTS Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to bend, stoop, squat and stretch to fulfill tasks. Must be able to lift up to 35 lbs on a regular basis. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.
    $56k-85k yearly est. 4d ago
  • Sr. Field Ops Support Manager

    Lucky Strike Entertainment 4.3company rating

    Team manager job in Anaheim, CA

    Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites. Who We Are Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team. We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests. What We Look For Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun. We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you? What To Expect We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk. Check Us Out! SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company's mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality. ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following: Identify training and performance support needs across locations. Coach management teams to facilitate effective training for their staff, including on-the-job development. Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training. Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards. Support implementation and adoption of new technology tools to enhance operational efficiency. Mentor, coach Field Operations Support Managers. Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence. Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance. Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment. Collaborate cross-functionally with other departments to support training initiatives. Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed. Provide feedback to employees and managers to support ongoing development. Support special projects and ongoing operational needs as assigned. Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs. Extensive regional travel is required. Office-Based Support Serve as subject matter expert (SME) for all operational company processes. Conduct post-project evaluations to assess success and identify best practices. QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required. EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com . The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. Our company culture reflects our commitment to world-class entertainment. We're more than just coworkers; we're a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
    $75k-85k yearly 5d ago
  • Call Center Customer Service Lead

    JSG (Johnson Service Group, Inc.

    Team manager job in Azusa, CA

    JSG is hiring a Customer Service Lead (Management Trainee)- Automotive Recent Grads are welcome to apply with our client in Azusa, CA. Pay rate: $20-$25 DOE Job Responsibilities MUST BE ABLE TO TYPE 60+ WPM Learn all customer service, branch manager, and company related tasks and responsibilities. Understand the full scope of the business. Assist with daily operations. Find ways to improve productivity by providing effective methods in business operations. Assist in supervising customer service personnel, warehouse staff, as well as delivery drivers. Learn and assist with conducting proper monthly, semi-annual, or yearly evaluations for team members when appropriate and promote teamwork, positive morale, and high efficiency within the staff. Track and review monthly customer satisfaction scores and find corrective action or seek ways for improvement. Ensure all staff follows company procedures per training manuals and company requirements. Initiate any disciplinary action when necessary. Ensure drivers are following vehicle maintenance requirements and schedules. Track and chart monthly ISO Quality Objectives and seek corrective or preventive action when appropriate. Help answer customer calls and ensure company meets quality objective of 5% or lower call center abandonment rate daily. Help review open orders, open returns, open delivery notes and other reports daily to ensure all operational requirements are fulfilled. Assist the Operations Manager on creating and developing yearly competency forms to staff and ensure training is completed per scheduled date. Monitor training and conduct training competency tests to ensure training is retained and properly executed. Assist the Operations Manager with preparing daily/monthly sales reports for upper management and also address ideas or concerns during monthly staff meetings. Assist the Operations Manager with training new hires for the team. Assist with closing the register and or daily accounting logs. Assist with routing drivers, checking in drivers, scanning out drivers, and monitoring and supervising driver productivity Assist the Operations Manager with developing and executing strategies and new methods to increase sales and operation efficiency between all branches. Resolve and troubleshoot escalated customer service issues. #D800 JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
    $20-25 hourly 4d ago
  • Customer Service Lead

    The Phoenix Group 4.8company rating

    Team manager job in Los Angeles, CA

    Key Responsibilities Deliver high-quality customer service and administrative support using a customer interaction platform for workplace-related needs, including reception services, facilities support, hosting, conference room coordination, emergency notifications, and travel assistance Design and elevate workplace experiences that make employees, clients, and guests feel welcomed, valued, and connected to the organization Provide polished, high-touch service to all visitors and external guests Assign, monitor, and coordinate work across a 24/7 team to ensure timely and accurate completion of requests Train and support team members on established processes, tools, and workflows Foster a collaborative team environment where ownership and accountability are shared across all agents Safeguard confidential, sensitive, privileged, financial, and proprietary information at all times Qualifications We're interested in candidates who: Communicate clearly and professionally, both verbally and in writing Consistently deliver exceptional customer service and take pride in exceeding expectations Demonstrate sound judgment and the ability to assess situations and take initiative independently Has had previous management or lead experience in a customer support role And who have: A high school diploma or equivalent At least three (3) years of experience in workplace services, reception, hospitality, technology support, or an inbound customer service environment Administrative experience, preferably within a professional services or corporate setting The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
    $36k-46k yearly est. 1d ago
  • Customer Experience Lead

    Olive Ateliers

    Team manager job in Los Angeles, CA

    Reports to: VP of Operations Type: Full-Time About Us Olive Ateliers is a fast-growing, founder-led lifestyle brand entering a pivotal next chapter. What began as a business rooted in sourcing and retailing vintage objects from around the world is now evolving into a design-led home furnishings company, with rapidly expanding proprietary collections produced through a trusted network of global partners. As we grow from a cult-favorite retail concept into a nationally recognized luxury consumer brand, we're building the operational engine that will power this next exciting phase of growth. The Opportunity We're hiring a visionary Customer Experience Lead to shape the future of Olive Ateliers' end to end customer journey. This is a career defining role for someone who wants to build a CX function from the ground up, elevating and scaling the customer experience of a brand known for being far from average. You will work closely with our VP of Operations to define how exceptional care comes to life for our customers and set the standard for warmth, precision, and hospitality as we grow. As Customer Experience Lead, you will champion the quality, humanity, and consistency of every interaction while building the systems and processes that make great work repeatable. Your focus will include elevated communication, deep product expertise, thoughtful post purchase support, and seamless delivery coordination, all designed to create moments that consistently feel above and beyond. This role is deeply cross functional, connecting Sales and Operations to create clarity, eliminate friction, and deliver an experience as thoughtfully crafted as the pieces we offer. As Olive Ateliers scales, this role will expand in impact and responsibility, opening the door to meaningful leadership growth. Responsibilities Customer Care & Communication Establish and uphold Olive Ateliers' CX standards, tone, and service expectations across all channels, ensuring brand voice is reflected in every touchpoint. Create clear escalation routines and guide cross-functional teams through complex customer issues to ensure efficient, thoughtful resolution. Manage all customer inquiries across all current and future customer channels, including email, text, chat, phone, social, and any potential marketplace platforms. Track, prioritize, and resolve tickets and related inquiries within SLA standards. Product Expertise & Sales Support Serve as the primary resource for customer-facing product knowledge, ensuring accurate, elevated information is documented and shared to support the broader guest experience across Operations and Sales. Provide knowledgeable, consultative responses to product inquiries (dimensions, finishes, availability) and order inquiries, ensuring customers and sales teams feel guided and informed. Leverage Warehouse inventory systems and physical point-of-access to provide real-time product availability updates, supporting seamless sales and customer experience. Manage product holds with accuracy, maintaining confidence in our internal processes. Process Development & Growth Build and maintain a comprehensive knowledge base (FAQs, policies, product details). Recommend and regularly roll out improvements to Gorgias macros and automations. Collaborate with Sales, Marketing, and Operations teams to align service policies and processes. Lead ongoing refinement of customer policies, support workflows, and service standards in partnership with Sales, Marketing, and Operations leadership. Support the continuous improvement roadmap for the customer journey as we expand. Leadership & Collaboration Model Olive Ateliers' service standards and coach internal partners on customer-first practices. Act as the voice of the customer in cross-functional meetings, ensuring clarity, consistency, and elevated experience across departments. Collaborate with the VP of Operations on service strategy, customer policies, and continuous improvement initiatives. Spearhead future CX team development by helping to define roles, onboarding, documentation, and training as CX headcount expands. This is a hands on, player coach role: you will be in the work every day while building the standards, systems, and future team that will scale it. Requirements 3+ years of experience in customer experience, client services, account management, or operations support, ideally within a fast growing or premium consumer brand. Proven ability to deliver exceptional customer care with warmth, clarity, and hospitality; you know how to make people feel heard and supported. Demonstrated ability to lead cross-functional initiatives and influence partners across Sales, Operations, Logistics, and Warehouse without formal authority. Strong analytical skills with the ability to interpret customer trends, identify root causes, and translate insights into actionable process improvements. Ability to create structure in ambiguity, build scalable processes, and bring consistency to a rapidly evolving environment. Experience with Shopify required; familiarity with Gorgias strongly preferred. Comfort working within a fast paced support or CRM platform environment. Outstanding written and verbal communication skills with a customer-first mindset; you can adjust tone effortlessly while maintaining brand voice. Genuine passion for helping people, solving problems thoughtfully, and elevating every touchpoint of the customer journey. Must be based in Los Angeles and able to work onsite at Commerce. Ability to lift up to 30 lbs manually (or with appropriate equipment). This role is ideal for a hands-on, proactive, and insights-driven individual who thrives in a fast-paced environment and is excited to help define the future of customer experience at Olive Ateliers. Compensation & Benefits $70-80k salary, commensurate with experience and capabilities Long-term incentive program aligned with company growth 401k: Generous employer match (eligibility requirements and vesting applies) Subsidized company health benefits $500 Olive Ateliers shopping credit per quarter 40% off retail merchandise Accrued PTO Vacation & Sick Days A dynamic work environment with long-term growth opportunities
    $70k-80k yearly 3d ago
  • Customer Experience Manager - Contract

    Calpak 3.6company rating

    Team manager job in Gardena, CA

    At CALPAK, we design thoughtfully crafted travel goods that make movement easier, more joyful, and more personal. As a fast-growing, digitally native brand, our relationship with customers extends far beyond the product itself and is built on trust, responsiveness, and a genuine commitment to care at every touchpoint. We are seeking an experienced Customer Experience Manager to join our team on an interim basis to cover a maternity leave. The ideal candidate has proven experience in customer service leadership and thrives in a fast-paced, digitally driven environment. This role will report to the Executive Director of DTC and will work closely with colleagues in the digital, marketing, operations, and production departments to drive and achieve customer retention goals. The Interim Senior CX Manager will also oversee our Assistant CX Manager and lead strategic initiatives that advance CALPAK's customer experience vision. RESPONSIBILITIES: Customer Experience Leadership & Strategy Define and evolve the customer experience roadmap, ensuring all CX channels align with brand voice and business objectives. Lead strategic initiatives that drive customer retention, operational efficiency, and overall business growth. Partner with cross-functional teams (retention marketing, production, operations, retail and digital) to analyze customer feedback, identify opportunities, and influence CX-driven decisions. Advance CALPAK's DTC experience through personalized and proactive customer journeys, improved post-purchase engagement, segmentation strategies, and tailored communication. Enhance the end-to-end digital customer experience through optimized post-purchase flows, self-service tools, customer education, and more. Team & Workflow Management Oversee the Assistant CX Manager, providing leadership, coaching, and development support. Ensure smooth operations of the offshore CX team, including scheduling, onboarding, performance processes, and alignment with CX KPIs. Own CX workflows and operations across platforms and communication channels to ensure consistency and efficiency. Data, Reporting & Insights Collaborate with Assistant Manager to analyze findings from current reporting structures and insights to guide CX decision-making. Monitor key performance metrics and identify improvements to maximize efficiency and customer satisfaction. Build frameworks for capturing holistic customer insights (satisfaction, effort, sentiment) and translate findings into meaningful experience enhancements. Strengthen the feedback ecosystem and partner cross-functionally to incorporate customer learnings into product, digital, and operational roadmaps. CX Systems & Cross-Functional Execution Oversee onboarding and optimization of CX-related platforms, tools, automation, and proactive communication capabilities. Maintain alignment and communication between CX and key stakeholders to ensure goals, feedback, and initiatives are effectively shared. Enhance customer knowledge resources and self-service experiences to reduce friction and empower customers throughout their journey. Stay up to date on industry trends, tools, and best practices to support emerging CX and company-wide needs. QUALIFICATIONS: 5+ years of experience in customer service environment. Gorgias, Zendesk or similar CRM experience required. Proficiency in Shopify or ecommerce platform experience preferred. Excellent written and verbal communication skills. Experience building, leading, and developing a team. Strong analytical skills and the ability to interpret and act on data insights. A proactive problem solver with strong troubleshooting and escalation judgment. Comfortable with ambiguity and able to take initiative in leading projects. Proven success working cross-functionally with all levels of the organization. Highly collaborative, driven, and passionate about elevating customer experience. Salary range: $80,000-$100,000 annually (annualized for a 6-month contract)
    $80k-100k yearly 4d ago
  • Assistant Front Office Manager

    On Target Executive Search, A Division of On Target Staffing LLC

    Team manager job in Malibu, CA

    Job Title: Assistant Front Office Manager Hotel Rating: 5-Star Luxury Property Reports To: Front Office Manager Job Type: Full-Time Salary: $75 DOE Benefits: Medical Vision Dental 401k Job Summary: We are seeking a highly motivated and service-oriented Assistant Front Office Manager to join our prestigious 5-star hotel in Los Angeles. The ideal candidate will support the Front Office Manager in overseeing all front desk operations, ensuring exceptional guest service, and leading a team of front office professionals. This role is key to maintaining the luxury service standards our guests expect and deserve. Qualifications: Minimum of 2 years of supervisory experience in a front office role within a luxury or 5-star hotel. Degree or diploma in Hospitality Management or related field preferred. Excellent communication, leadership, and customer service skills. Strong problem-solving abilities and attention to detail. Proficiency in property management systems (e.g., Opera, ALICE, PMS) and Microsoft Office. Ability to work flexible hours, including evenings, weekends, and holidays. Fluency in English required; additional languages a plus. Key Responsibilities: Assist in managing daily front office operations, including check-in/check-out procedures, guest inquiries, and room assignments. Supervise, coach, and motivate front office staff to deliver exceptional service in line with hotel standards. Resolve guest complaints and handle escalated issues with professionalism and efficiency. Collaborate with housekeeping, concierge, and other departments to ensure seamless guest experiences. Maintain accurate records of room availability, guest accounts, and billing processes. Ensure compliance with all hotel policies, procedures, and brand standards. Assist in scheduling staff, managing payroll, and conducting performance evaluations. Support training and onboarding of new front office team members. Monitor lobby appearance and ensure the environment reflects the hotel's luxury brand image. Why Join: Be part of a world-renowned luxury hotel brand that is a member of the Leading Hotels of the World. Competitive salary and comprehensive benefits package. Opportunities for career advancement and professional development. A collaborative and supportive team culture.
    $41k-56k yearly est. 5d ago
  • Guest Experience Manager

    Proper Hospitality 4.0company rating

    Team manager job in Los Angeles, CA

    Join the iconic Santa Monica Proper Hotel, where historic charm meets contemporary luxury in the heart of Santa Monica. A seamless merger of historic retrofit and new construction, our 267-room boutique hotel showcases stunning interior design by international style icon Kelly Wearstler, tantalizing dining options by local culinary stars, and a show-stopping rooftop lounge and swimming pool. With 16,000 square feet of sophisticated meeting and event space, we create unforgettable experiences for our guests. We are seeking an experienced, detail-oriented Guest Experience Manager to lead our front-of-house operations and ensure every guest interaction reflects the impeccable hospitality standards that define Santa Monica Proper. This role requires a passionate leader who can inspire a team to deliver seamless, personalized service and create the sophisticated guest experiences that set us apart in the luxury hospitality market. Position Overview The Guest Experience Manager is responsible for overseeing and managing all aspects of the guest services department, ensuring that guests receive a seamless, exceptional, and personalized experience during their stay. This includes supervising front desk operations, managing guest requests, resolving complaints and ensuring that all guest interactions align with Santa Monica Proper's high standards of service. The Guest Services Manager will work closely with other hotel departments, lead the guest services team and ensure that the hotel consistently exceeds guest expectations. Essential Job Duties & Responsibilities Feedback & Insight Develop and implement strategies to collect, analyze, and act upon guest feedback (surveys, online reviews, comment cards) to identify trends and areas for improvement Monitor and manage the establishment's reputation (e.g., Glitches, TripAdvisor, Yelp, social media) by timely and professional responses Service Excellence & Standardization Create, implement, and enforce service standards and policies across all guest touchpoints (pre-arrival, in-house, post-stay) Conduct regular service audits or inspections to ensure the highest standards of presentation, safety, and cleanliness Issue Resolution & Service Recovery Together with the Dir of Guest Experience, serve as a primary point of contact and ambassador for guests, especially VIPs or those with complex issues Proactively resolve all guest complaints and issues swiftly, effectively, and empathetically, demonstrating excellent service recovery skills to turn negative experiences into positive ones Team Leadership & Training Train and mentor employees across departments (Front Desk, Bell, Valet, Housekeeping, F&B, etc.) on exceptional customer service and hospitality skills Foster a culture of service excellence and empower team members to take ownership of guest satisfaction Personalization & Loyalty Develop and oversee programs for personalizing guest experiences and recognizing loyal customers Collaborate with sales and marketing teams on customer recognition and loyalty initiatives Guest Experience Management Oversee and manage guest services operations, ensuring that all guest requests and needs are met with efficiency, courtesy, and professionalism Ensure a seamless check-in/check-out process, assisting guests with any special requirements or concerns Respond promptly and effectively to guest inquiries, ensuring that all interactions are positive and aligned with the hotel's service standards Anticipate guest needs and provide personalized services to enhance their experience, such as arranging for special amenities, transportation, or concierge services Team Leadership & Development Lead, train, and develop the guest services team to provide top-notch service and hospitality Set clear performance goals, conduct regular performance evaluations, and provide ongoing feedback to staff Foster a culture of excellence, teamwork, and professionalism, ensuring that the guest services team is motivated, well-trained, and aligned with hotel objectives Guest Complaint Resolution Handle and resolve guest complaints or concerns, ensuring that issues are addressed promptly and to the guest's satisfaction Ensure that all guest feedback, whether positive or negative, is logged and communicated to management for continuous improvement Implement strategies for preventing recurring guest complaints, working proactively with staff and other departments to address service gaps Operational Efficiency & Coordination Coordinate with other hotel departments (e.g., housekeeping, maintenance, food & beverage) to ensure that guest needs are met and services are delivered promptly Monitor and maintain the department's workflow to ensure efficient operations and high levels of guest satisfaction Ensure that guest services procedures are being followed consistently and that team members are complying with hotel policies and standards Guest Services Standards & Procedures Develop and maintain guest services policies and procedures to ensure consistent service delivery Ensure that the guest services team adheres to all service standards, including greeting guests, handling reservations, and managing special requests Regularly review and update guest services procedures to keep them aligned with evolving guest expectations and industry trends Guest Communication & Relationships Build strong relationships with guests by providing personalized service and consistently exceeding expectations Maintain communication with repeat guests and VIPs to ensure a memorable experience and encourage return visits Ensure that all guest preferences and special requests are recorded and communicated to relevant departments Billing & Administrative Duties Assist with guest billing inquiries and discrepancies, ensuring that all charges are accurate and processed in a timely manner Maintain and update guest records, ensuring confidentiality and security of guest information Prepare daily reports on guest services activities, including guest feedback, room availability, and any issues that require follow-up Education and/or Experience Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. 3+ years of experience in guest services, front desk operations, or a related role within the hospitality industry Previous leadership or supervisory experience is required Experience in a hotel or resort environment preferred Skills/Specialized Knowledge Exceptional customer service skills, with the ability to handle difficult situations and resolve conflicts professionally Strong leadership, communication, and interpersonal skills Ability to multitask and prioritize in a fast-paced environment Knowledge of hotel management software (e.g., Opera, Marriott, etc.) and office applications (Word, Excel, etc.) Detail-oriented with excellent organizational and problem-solving skills Ability to remain calm under pressure and deliver results in challenging situations Physical Demands Ability to stand and walk for extended periods of time Ability to lift and carry up to 25 pounds (e.g., luggage, guest belongings) Ability to work in a fast-paced environment, managing multiple tasks simultaneously Flexibility to work varying shifts, including evenings, weekends, and holidays as required Salary $70,304-75,000 Why Join Proper Hospitality At Proper, we build experiences that move people - and that begins with the team behind them. As a best-in-class employer, we're committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together. Everything we do is grounded in the belief that hospitality is more than a profession - it's an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity ( Care Proper ), strive for excellence in everything we do ( Achieve Proper ), think creatively and resourcefully ( Imagine Proper ), and take pride in the style and culture that make us who we are ( Present Proper ). We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests. Our Commitment: Building the Best Place to Work Our Best Place to Work initiative is a living commitment - a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically. At Proper, joining the team means more than finding a job - it means joining a community that believes in building beautiful experiences together, for our guests and for one another.
    $70.3k-75k yearly 4d ago
  • Office Manager

    Partners In Diversity, Inc. 3.3company rating

    Team manager job in Huntington Beach, CA

    **Construction Industry background required** **Temp to Hire position; reporting full time in office** Position Requirement: Quality team leader for a detailed, analytical, and highly disciplined position working on the Project Site within the Heavy Construction Industry. The Office Manager will support the Project Manager with all aspects of project controls and reporting, including, project set-up, invoicing, and project change management. Solid problem solver with a minimum of five (5) years' experience in construction with emphasis on business/accounting/administration. Must have experience in public works. Bachelor's Degree or equivalent experience required. Position reports to the Southwest Regional Business Manager and Project Manager. Skill Set:  Team Leader  Excellent time management, problem solving and organizational skills  Active Team Player with positive attitude  Excellent communication skills with solid written skills  High level of computer proficiency  Polished interpersonal skills, high energy, and flexibility  Ability to make independent decisions and recommendations regarding work priorities  Capable of working independently in a fast-paced environment  Ability to juggle multiple tasks  Quick and competent learner  Deadline oriented Software: CMiC: Accounting & Project Management System. Document Control, AP Invoice Management System. Nice Touch Solutions: Time & Material Billing. Microsoft One Drive, Microsoft Pro: Outlook, Word, Excel PowerPoint, Notes, SharePoint. Bluebeam 12. LCP Tracker: Labor Compliance Module. Primary Responsibilities: Maintain Project Status Reporting in monthly meeting with Project Coordinator and Business Manager. Manage project office facilities. Responsible for subcontractor and supplier communication through Required Document Package regarding deadlines and compliance on project and documenting those efforts. Prepare CMiC Communication to subcontractors regarding Progress Pays, SCCI Sub Pays, and mandatory submission to subs of Pay Application. Process Monthly Progress Billings for Subcontractors and Major Purchase Order Vendors. Produce Sub Pays through CMiC. Release Collection for all subcontractors, including 2nd and 3rd tier subs. Responsible for Project Compliance and weekly review of outstanding compliance issues. Collaboration for booking and documentation for Job Accruals Job Cost Adjustments and LDR Quantity Input. Monthly communication to subcontractors to acquire progress requests, necessary releases, and compliance documents. Maintain CMiC Preliminary Notice Log. CMiC Workflow through daily routing of invoices to job personnel. AP Processor responsible for projects' AP PO 5 Rejected folder. Communication to Project Personnel for AP Workflow invoice approval Project Documentation in CMiC and overall management and quality control of documentation. Daily and required posting of projects purchase orders. Collect, perform analysis and transmit Certified Payroll documents to Agency and Department of Industrial Relations. Attend Prevailing Wage/Certified Payroll instruction for the project. Assist Insurance Desk with subcontractors / suppliers in order to acquire project insurance requirements. Report Project Goals for any Business Enterprise (SBE/DBE/MBE, DVBE etc.) Reporting on a monthly basis to Owner, Project Manager and Sponsor. Participate in Outreach activities as required for the project and/or Owner/Agency. Responsible for associated workpapers for audit trail and participate in Outreach specific to the project. Work as directed on project issues assigned by Project Manager and Southwest Business Manager. Creation of AP Critical Payment List each Friday to Business Manager. Month-End Activities for the Project. Secondary Responsibilities: Participate in project's efforts in mobilization and demobilization of project site as directed. Ordering Cell Phones through JIRA System for project personnel. Credit Card monthly review for Liquids TripActions. Provide Business Partner support in determining payment status. Coordinates manage and plan meetings when necessary for project. Participate in weekly Business Group Meeting held on Tuesday 10:30 am. Reporting Deadlines: Daily Routing and approval of Invoices within CMiC Workflow. Daily Input and Review of Project Labor Payroll. Weekly Close-out of Project Labor Payroll. Weekly Input of Quantities for Labor Distribution Report. Weekly Submission of Certified Payroll Reports to Department of Industrial Relations and Owner/Agency Production of Monthly Job Cost Report. Monthly Subcontractor Progress Payments. Book Monthly Accruals and provide detailed Accrual Records. Monthly/Quarterly Submission of DBE/SBE etc. Reporting to Owner Agency.
    $41k-60k yearly est. 5d ago
  • Team Leader (Production Supervisor)

    GKN Aerospace 4.6company rating

    Team manager job in Garden Grove, CA

    The Team Leader is accountable for achieving the People, Safety, Quality, Delivery, Cash and Cost (PSQDCC)targets through the disciplined and rigorous deployment of the Lean Operating Model. The Team Leader is accountable for attaining Operational Excellence across their designated area of responsibility, in line with the Performance Centre objectives. The Team Leader is accountable for creating a ‘Great Place To Work' through developing and empowering first class Team Members and driving a culture of continuous improvement, safe working and open dialogue. Job Responsibilities Create and sustain a culture that is aligned to the GKN Aerospace “Great Place to Work” value drivers and Culture Principles by role-modelling behaviors, motivating, encouraging and recognizing the contribution of individuals and teams Hold Team Members and Team Leaders accountable to embody the GKNA culture principles Be Open and Honest when appraising and managing individuals' performance whilst supporting and coaching individuals to close performance gaps Provide opportunities for Team Members to play to their strengths; do what they do best and create on-going opportunities for learning and personal development Exemplifying a safety-first mindset and ensuring that the GKN Aerospace Health, Safety and Environmental policies and standards are applied and that their assigned areas are a model of a world class healthy and safe working environment Leading and developing their teams to understand the context, mechanics and the delivery of PSQDCC targets to meet customer and stakeholder commitments Driving the disciplined and rigorous deployment of the Lean Operating Model (LOM) across their assigned areas Active involvement in problem solving and the management system using a “Go to Gemba” approach to solve problems with the ambition that 95% of issues can be solved within the zone itself Contributing to the Value Stream future state design, and ensuring its execution across their assigned areas Cooperate with other Team Leaders to ensure the best performance outcomes for the entire Area Holding the functional support staff accountable for adhering to the Global standards and enabling their zone team to meet its targets Ensuring the disciplined execution of Daily Management and Standardized work through the conscientious adherence to Leader Standard Work Driving and facilitating the Engagement of all team members, ensuring engagement actions are defined, implemented and followed-through Complying with all legal and regulatory requirements and ensuring that staff are aware of the policies and their individual responsibilities and accountabilities: The company's Equal Employment Opportunity and Affirmative Action policies Compliance and Ethics Policy on Contracting with the United States Government in all areas of responsibility involving direct and indirect contracting with the United States Government Export Control regulations Responsibility for managing a Zone budget as agreed with their Group Leader Taking ownership when having to make difficult decisions linked to their Zone Required Qualifications High School Diploma or GED equivalent required. 2 years of experience in a manufacturing environment with one year of production supervision Must be able to perform work subject to ITAR/EAR regulations and/or program requirements. Preferred Qualification 5 years of experience in manufacturing GKN Aerospace manufacturing experience Bachelors Degree in Engineering or related fields Prior experience supervising and leading production personnel Able to demonstrate competence to undertake key tasks within their designated work zone or those in zones within similar processes Excellent performance as a Team member, demonstrating rigorous adherence to standardized work, and a track record of Kaizen implementation Self-motivated by meeting and exceeding PSQDCC performance targets The demonstrated ability to work with various stakeholders Demonstrated potential to lead, engage, train and develop direct reports Lean or Six Sigma certification by a reputable certifying body or benchmark company Aerospace supply chain experience A passion for the Aerospace industry
    $45k-77k yearly est. 1d ago
  • Operations Manager- Process Automation

    RIS Rx 3.6company rating

    Team manager job in Orange, CA

    Job Title: Operations Manager - Process Automation Reports to: Sr. Director, Operational Excellence FLSA Status: Exempt Employment Status: Full-time regular About Our Organization RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone. Job Summary We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal. The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills. Duties and Responsibilities • Define KPIs and build dashboards to measure performance and support proactive decision-making. • Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation. • Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables. • Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers. • Implement processes and systems to reduce chaos and pull operations towards KPIs. • Be a thought partner to our operations, product, and engineering leaders. Qualifications Education/Experience • Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics. • 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management. • Experience operating, building, or otherwise getting your hands dirty to solve the problem. Skills • Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems. • Thorough and detail oriented. • Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter. • Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools. • Excellent communication skills and an ability to tailor your message to the audience. • Collaborative and teammate-lifting mindset.
    $99k-142k yearly est. 4d ago
  • NBA Team Partnerships Lead

    Victors 3.9company rating

    Team manager job in Los Angeles, CA

    WORK OPTION: This is primarily a remote role, with a requirement for travel to team markets and league events as necessary. The NBA Team Partnerships Lead will act as the primary liaison between VICTORS and the front offices of all 30 NBA teams. This role is responsible for identifying, developing, and managing strategic partnerships to provide premium, narratively relevant gifting solutions for VIPs, Season Ticket Holders, and Corporate Partners. The Lead will conduct in-depth discovery with team stakeholders to understand pain points in their current gifting lifecycle and architect bespoke product solutions that enhance brand reputation. This is a foundational role in a fast-growing new venture, offering the opportunity to shape the agency's sales playbook and strategic direction. Major Responsibilities Relationship Management: Build and maintain high-level relationships with NBA Team Marketing VPs and Partnership Directors across all 30 NBA franchises. Strategic Discovery: Lead client interviews to audit current gifting practices, budget projections, and specific needs for key milestones (Tip-Off, All-Star, Playoffs). Product Development: Collaborate with the creative production team to design and pitch custom product kits, including technical apparel, luxury lifestyle items, and "socially sharable" corporate partner gifts. Full-Cycle Sales: Manage the sales pipeline from initial outreach through contract negotiation and signing, ensuring a "white-glove" experience at every touchpoint. Market Intelligence: Provide continuous feedback to the production team regarding league trends and team pain points to ensure our products remain narratively relevant. Account Growth: Identify opportunities to scale partnerships from single-kit orders to season-long programmatic gifting solutions. Required Education/Professional Experience Bachelor's degree in Business, Sports Management, Marketing, or a related field. 3-5+ years of experience in Sports Partnerships, B2B Luxury Sales, or High-End Account Management. A proven track record of navigating the hierarchy of professional sports organizations or complex corporate environments. Exceptional communication skills with the ability to articulate "story-driven" product value. Compensation & Impact Base Salary: $90,000 - $110,000 (Commensurate with experience). Commission: Uncapped revenue share on all team partnerships. Founding Role Package: Designed to reward high performance and significant growth as the agency expands. Job Posting Title: NBA Team Partnerships Lead VICTORS considers applicants for all positions on the basis of merit, qualifications, and business needs, without regard to race, color, national origin, religion, sex, age, or any other status protected by law. About VICTORS VICTORS is a creative agency partnering with leagues and teams to elevate the standard of premium gifting. VICTORS bridges the gap between high art and front-office logistics to introduce a more sophisticated offering to the sport. By turning standard gifts into meaningful narrative moments, we create the tangible touchpoints that strengthen the relationships between teams, their partners, and their fans. Founded by artist Victor Solomon, the agency extends his work as the architect behind the NBA's most iconic modern honors. Following his historic redesign of the league's trophies - including the Larry O'Brien and Kobe Bryant trophies, Solomon launched VICTORS to bring that same craftsmanship and intentionality to the team level.
    $90k-110k yearly 1d ago
  • Video Operations Transmission Manager

    Ltimindtree

    Team manager job in Burbank, CA

    About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ******************** Job Description: Our team is seeking a Streaming Video Operations Transmission Coordinator to ensure audio video metadata continuity of all live event feeds The Transmission Coordinator will be responsible for acquiring and monitoring contribution feeds and troubleshooting issues across multiple internal and external teams including remote production teams teleport facilities and technology vendors Responsibilities: Responsible for transmission coordination and check-in for live events following the broadcast schedule Troubleshooting and monitoring of all contribution feeds video and audio signals to ensure trouble free broadcasts Monitor system tools and dashboards to ensure the health of the stream is maintained throughout scheduled events Maintain working knowledge of the company's transmission networks and their capabilities Maintains working knowledge and can execute transmission triage procedures Prepare backup scenarios as necessary in the event of loss of service to ensure service continuity during a live event Troubleshoot Investigate Document and Communicate a root cause analysis for any service interruption or anomaly on any streams Must know about IP transmission and IP video workflows Works with the Operations and QA departments to ensure the utmost quality for all their transmission and routing needs Interacts with transmission carriers to resolve issues escalations maintenance and overall performance Establishing standard operating procedures for all transmission technologies activities which include audio video and communications check in and QC process for remotes outgoing transmission activity and ingest Provides quality control and support to all departments in need of feeds assistance Partner with engineering teams to troubleshoot higher level problems Assist in equipment testing and configuration as needed Qualifications BS/BA Degree or Knowledge of OTT video distribution contribution technology and architecture A year experience working within the Transmission Master Control Production Control Room or Media Ingest Fulfillment work environment Direct experience working with IP based or fiber based transmission workflows and vendors is preferred Understanding of MVPD based linear ecosystem and working knowledge of OTT video distribution technology architecture including experience with video transport protocols such as RTP RTMP SRT UDP Zixi RIST HLS MPEGDASH Understanding digital audio video fundamentals compression technologies distribution formats and associated technologies such as Multicast and Unicast video distribution MPEG Video 24 HEVC MPEG2 TS Video and Audio Codecs AVC HEVC AAC EAC3 ATMOS HDR SCTE35 ESNI signaling closed captions QAM video distribution and ad splicing Ability to assess and troubleshoot video and audio quality Experience with cloud based infrastructure Demonstrated ability to prioritize under time constraints and work successfully in a fast paced environment independently Operate both independently and as part of a broader team balance multiple tasks and projects simultaneously in a results oriented environment Willingness and open availability to work flexible hours including nights and weekends to meet the 24*7 operational needs Knowledge of leading streaming technologies including UHD 4K HDR and low latency Passion for new technologies sports and entertainment Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.
    $67k-116k yearly est. 4d ago
  • Operations Manager (Water/Wastewater)

    Metric Geo

    Team manager job in Costa Mesa, CA

    Operations Manager - Heavy Industrial Mechanical Construction (Water/Watewater) 💰 Compensation: $225K-$250K + performance incentives (up to 30%) About the Role We're conducting a confidential search for a senior Operations Manager to lead Heavy Industrial Mechanical Construction (HIMC) operations across Southern California. This is a high-impact leadership role with full P&L responsibility, overseeing large-scale water/wastewater projects and driving operational excellence, safety culture, and client relationships. What You'll Do Lead all HIMC operations in Southern California, ensuring profitability and performance. Mentor and develop PMs, Engineers, and Superintendents; enforce safety and quality standards. Oversee project setup, CPM scheduling, and change management processes. Maintain strong client relationships and negotiate subcontract terms. Provide strategic input to senior leadership and implement process improvements. What We're Looking For Education: Bachelor's in Engineering (Civil, Mechanical, Environmental, Chemical), Construction Management, or related field. Experience:15+ years managing water/wastewater construction projects for public agencies. Proven success with projects $100M+ and full P&L responsibility. Strong background in self-performed work (civil, concrete, piping, mechanical systems). Technical Expertise: Water/wastewater treatment facility construction, process piping, mechanical systems, commissioning. CPM scheduling (MS Project, Primavera P6) and project management tools (Vista, Procore, PM Web). Leadership Skills: Ability to inspire and hold teams accountable; strong communication and client relationship management. Other: Valid driver's license; frequent travel across Southern California. Preferred: PE, PMP, or DBIA certification; experience with design-build/CMAR; established SoCal agency relationships. What's Offered Competitive base salary + performance incentives. Comprehensive benefits, 401(k), PTO, and company vehicle/car allowance. Leadership role with autonomy and career growth opportunities.
    $66k-113k yearly est. 2d ago
  • Hub Operations Manager-Mandarin Required

    Uniuni

    Team manager job in Fontana, CA

    The Hub Operations Manager oversees full end-to-end operations in a high-volume sortation center, including inbound receiving, sortation, and outbound dispatch. This role manages a three-shift operation and a workforce of over 100 employees (both full-time and outsourced). Responsibilities include workforce management, scheduling, recruitment, quality control, cross-hub coordination, and continuous process improvement to ensure timely, accurate, and high-quality parcel processing. Key Responsibilities 1. Full Hub Operations Management (Inbound / Outbound / Sortation) Oversee all inbound processes including trailer receiving, unloading, scanning, reconciliation, and exception handling. Manage outbound operations including parcel staging, trailer loading, dispatch scheduling, and linehaul departure compliance. Ensure accurate and efficient sortation processes aligned with operational SLAs. Adjust labor and workflows based on daily volume fluctuations and operational demands. 2. Workforce & Shift Management (Three-Shift Operation) Lead three operational shifts and supervise 100+ employees (in-house and outsourced). Oversee shift scheduling, attendance, labor planning, and performance evaluations. Maintain strong coordination with staffing vendors to ensure stable labor supply. 3. Daily Floor Management Ensure SOP compliance across inbound docks, sort lanes, conveyors, and outbound docks. Maintain a safe, organized, and high-performing floor environment. Resolve operational issues, bottlenecks, and safety concerns promptly. 4. Recruitment, Training & Team Development Support hiring activities for inbound, sorting, and outbound positions. Provide training on operational procedures, safety standards, and productivity expectations. Develop strong shift leadership and foster a high-performance culture. 5. Quality, Accuracy & Continuous Improvement Monitor and reduce mis-sorts, damages, delays, missing parcels, and inbound discrepancies. Conduct root cause analyses and implement corrective actions. Utilize KPIs and operational data to improve efficiency and reduce cost. 6. Cross-Hub Coordination Coordinate volume balancing, overflow handling, and resource support across hubs. Align inbound/outbound schedules with transportation teams. Collaborate with customer support and regional operations to resolve service issues. 7. Safety & Compliance Enforce OSHA and company safety standards across all operational areas. Conduct safety audits, incident investigations, and follow-up corrective actions. Qualifications Experience: 3-5+ years of operations management experience in logistics, hub/sortation, warehouse, or fulfillment environments. Experience managing large teams (100+ employees), including outsourced workforce. Prior experience with inbound/outbound dock operations and high-volume sortation preferred. Skills & Competencies: Strong leadership, execution, and decision-making under pressure. Excellent communication and cross-functional coordination skills. Data-driven mindset with ability to analyze KPIs and drive improvements. Flexibility to support night shifts, weekends, or rotating schedules. Preferred: Experience in last-mile logistics, linehaul operations, or automated sortation systems. Familiarity with WMS/TMS or scanning/sortation technology. OSHA certification or related safety training.
    $66k-114k yearly est. 2d ago
  • Workers Compensation Claims Manager

    Heritage Grocers Group

    Team manager job in Ontario, CA

    At Heritage Grocers Group, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another. Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed, and you'll work alongside talented colleagues, while making a difference in our communities. POSITION SUMMARY: Assist Heritage Grocers Group, LLC Risk Management Department in developing a claims management strategy, mitigating risk, and managing the daily activity of workers' compensation claims. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential duties and responsibilities of this position include, but are not limited to, the following: Manage and administrate employee incident reports for work-related injuries. Ensure all reports are accurate and reported on time to the policy year insurance carrier. Work directly with various insurance brokers, carriers, adjusters, and defense counsel to investigate and evaluate claims and ensure all documentation was provided. Receive, investigate, and respond to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action. Develop various reports to analyze customer incident trends and recommend preventive measures and corrective actions. Conduct claims investigations and analyzes risk management claims information to identify significant hazards and loss trends; identifies and recommends preventive measures and corrective actions. Coordinate with staff, executive management, and/or legal counsel to resolve conflicts related to claim management issues. Serve as Heritage Grocers Group business units' representative at court hearings, court appearances, depositions, and monitors subpoena processes. Monitor insurance premiums on an annual basis to make recommendations on appropriate level of insurance. Upon notification of HGG business units' property damaged by a third party, work with police and appropriate facilities or program staff to process claim, recover losses from third party's insurance provider or directly from third party. If unsuccessful, files a claim in Small Claims Court in coordination with legal counsel and attends those proceedings as scheduled by the courts. Work with procurement staff to monitor contract insurance compliance and work with third party administrator and insurance broker regarding claims, insurance compliance and insurance concerns. Attend and represent depositions and mediations for workers compensation cases and work with defense counsels on deposition cases. Correspond to all workers' compensation case emails, including answers to summons and complaints, etc. Manage, direct the work, and train the Workers' Compensation Claims Specialist(s) team. Perform all other duties as assigned. SKILLS AND QUALIFICATIONS: Claims Handling Certificate, bachelor's degree preferred. Minimum 2 to 5 years of investigation duties, workers' compensation claim handling for claims evaluation. Strong analytical skills. Negotiation skills. Strong communication skills. Ability to multi-task and adapt to a changing environment. Strong organization and time management skills. Experience in a work environment that required collaboration across work groups. Ability to effectively present information to manager, claimants, and customers. Proficiency in typing required. Good written (grammar and punctuation) and verbal communication skills, including the ability to communicate effectively (written and verbal) with outside contacts. Customer service oriented, organization skills, and detail oriented. PHYSICAL DEMANDS AND WORK CONDITIONS: The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities: Medium work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force constantly to move objects. Climbing: Ascending or descending stairs, ramps, and the like, using feet and legs and/or hands and arms. Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery surfaces. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. Crouching: Bending the body downward and forward by bending leg and spine. Reaching: Extending hand(s) and arm(s) in any direction. Standing: Particularly for sustained periods of time. Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling. Grasping: Applying pressure to an object with the fingers and palm. Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels or without correction. Ability to receive detailed information through oral communication and make fine discriminations in sound. Repetitive Motions: Substantial movements (motions) of the wrists, hands, and/or fingers. VISUAL ACUITY The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices. IMPORTANT DISCLAIMER NOTICE The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change. Disclaimer : Pay Scale $95k - $103k The pay scale above is the salary or hourly wage range that the Company reasonably expects to pay for this position. Within this range, individual pay is determined by location and other factors including, but not limited to, specific skills, relevant work experience, and relevant education and/or training. This information is provided to applicants in accordance with California Labor Code § 432.3 and state and local minimum wage standards.
    $95k-103k yearly 4d ago
  • Office Manager

    Ultimate Staffing 3.6company rating

    Team manager job in Westminster, CA

    We have an opening for an Office Manager to support the daily operations of our office, This is 100% on site, this is for North Orange County, very close to the freeway! Garden Grove area. Hours will be from 8AM-5PM Monday to Friday This is a small office of 14 employees! Key Responsibilities: Oversee daily office operations and maintain a professional work environment Serve as the first point of contact for visitors, vendors, and internal departments. Draft and edit emails, notices, and internal communications. Maintain organized digital and physical filing systems, company records, and internal documentation. Help coordinate workflow between sales, accounting, and warehouse teams to keep operations running efficiently. Manage office supplies, equipment, vendor relationships, and maintenance requests Assist with HR functions such as onboarding, timesheets, PTO tracking, and maintaining employee records Support accounting tasks including expense tracking, invoice coordination, and basic bookkeeping (if applicable) Assist leadership with scheduling, travel arrangements, and special projects Maintain company policies, safety procedures, and compliance documents Desired Qualifications 2-4 years of office administration or office manager experience. Strong communication skills and a professional, positive attitude. Strong organizational skills and attention to detail Proficiency in Microsoft Office / Google Workspace Experience in HR Problem-solving mindset and ability to work independently Ideal Candidate Traits- Reliable, proactive and resourceful Strong sense of ownership and professionalism Comfortable handling sensitive information Ability to multitask and prioritize in a fast -paced environment Able to support both management and operations teams Bi-lingual skills (English + Chinese) preferred but not required. Must have recent work experience as an Office Manager 2-4 years of recent experience. **Note this is a small office ** Desired Skills and Experience * Oversee daily office operations and maintain a professional work environment * Serve as the first point of contact for visitors, vendors, and internal departments. * Draft and edit emails, notices, and internal communications. * Maintain organized digital and physical filing systems, company records, and internal documentation. * Help coordinate workflow between sales, accounting, and warehouse teams to keep operations running efficiently. * Manage office supplies, equipment, vendor relationships, and maintenance requests * Assist with HR functions such as onboarding, timesheets, PTO tracking, and maintaining employee records * Support accounting tasks including expense tracking, invoice coordination, and basic bookkeeping (if applicable) * Assist leadership with scheduling, travel arrangements, and special projects * Maintain company policies, safety procedures, and compliance documents Desired Qualifications * 2-4 years of office administration or office manager experience. * Strong communication skills and a professional, positive attitude. * Strong organizational skills and attention to detail * All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $41k-52k yearly est. 1d ago
  • Office Manager

    Vaco By Highspring

    Team manager job in Santa Clarita, CA

    Schedule: Fully Onsite Pay: $35-$38/hr Type: Temp-to-Hire Industry: Construction (recent experience required) About the Opportunity We are working with a client in the Construction industry who is seeking a proactive, highly organized Office Manager to support daily operations for a growing construction-focused organization. This role will serve as the central administrative anchor for the Van Nuys headquarters (with an upcoming move to Valencia) and will ensure smooth office operations, consistent cross-team support, and strong organizational systems. Recent Office Manager experience within the construction industry is required. Key Responsibilities Oversee daily office operations (supplies, facilities, filing, vendor management), support meetings/events, act as the main onsite contact, and lead the office relocation to Valencia. Provide cross-team administrative support, including mail processing, updating trackers, maintaining documents, and assisting with light accounting tasks such as routing inquiries and reconciling receipts. Support HR workflows including onboarding logistics, equipment setup, workspace planning, timekeeping compliance, and maintaining staff directories. Create and maintain SOPs, checklists, and compliance documents; track licenses, permits, insurance renewals, and multi-entity documentation. Act as the central coordination point for incoming requests, cross-department communication, weekly administrative updates, and IT-related support needs. Required Qualifications 5+ years of Office Manager or administrative support experience. Recent experience as an Office Manager within the construction, trades, or solar industry is a must. Strong organizational skills with excellent attention to detail. Comfortable working in a fast-paced, growing environment. Proficient with Google Workspace, Microsoft Office, and cloud-based tools. Professional communication across all levels of the organization. Proactive, adaptable, and able to manage multiple workstreams. Preferred Qualifications Experience supporting accounting or project management teams. Familiarity with ERP/CRM systems (e.g., NetSuite, HubSpot). Experience managing multi-entity documentation, contracts, or legal files. Exposure to HR onboarding or people operations tasks.
    $35-38 hourly 4d ago
  • Operations Manager

    Saunabox

    Team manager job in Los Angeles, CA

    E-Commerce Operations Manager Compensation: Base: $65,000-$85,000 + Performance-Based Bonus tied to operational metrics. *Important* A short online pre-employment assessment conducted by Criteria Corp is required before a candidate is considered. Please copy and paste the link provided at the bottom of this page. SaunaBox is one of the fastest-growing and most innovative brands (per Inc Business) in the health & wellness space, building premium sauna products for modern consumers and businesses. We operate in a fast-paced, dynamic startup environment where speed, accuracy, and operational excellence fuel our growth. We are looking for a process-driven, detail-oriented E-Commerce Operations Manager who thrives in systems, loves clean data, and can confidently own the backbone of our operations, from ERP accuracy to fulfillment performance, inventory management, wholesale operations, and cross-functional execution. If you're energized by building processes, scaling operations, and working in a brand that's expanding quickly, this role is for you. What You'll Do (Key Responsibilities) - ERP Ownership & Inventory Management Own the ERP system and ensure all data is accurate, updated, and a reliable source of truth. Maintain healthy inventory levels and prevent stock-outs through proactive monitoring. Implement & systemize inventory control processes. Place purchase orders (POs) aligned with the company's Operational Plan. Execute demand forecasting, inventory analysis, and provide reporting to leadership. Track, manage, and optimize inventory turn and accuracy across all channels. E-Commerce Operations Coordinate daily with fulfillment partners to ensure accurate shipping windows and delivery expectations. Monitor orders that are delayed or not shipping on time, resolving issues before they escalate. Create and maintain products in Shopify. Audit and oversee invoices and charges from fulfillment vendors - 3PL, freight forwarder, etc. Manage vendor spend reconciliation and ensure accurate monthly reporting. Wholesale Operations Ensure adequate inventory allocation/reservation for wholesale purchase orders. Receive wholesale POs, coordinate with 3PL for reservation, and manage ship windows via EDI. Upload and maintain inventory in OrderStream. Set up new products for wholesale distribution partners. Manage EDI platforms end-to-end, ensuring On-time ship windows Accurate ASNs Correct vendor invoicing Monitor and reduce wholesale chargebacks through operational excellence. Operational Excellence Create, implement & monitor Standard Operating Procedures (SOPs) related to inventory management, ECOM/WS Operations, and logistics. Automate & systematize routine operational tasks through AI. Work closely with COO and provide weekly updates to the executive leadership team. Key Metrics You Will Own Stock-Out Prevention On-Time To Request / On Time Delivery (Direct to Consumer & Wholesale) Wholesale Chargebacks Sell Through Rate / Inventory Turnover Ratio / Carrying Costs Operational Cost Savings Who You Are (Qualifications & Experience) Required Technical 1+ years experience in ERP systems and fulfillment operations Strong process orientation with the proven ability to build clear, effective SOPs. Experience with PO placement, demand planning, inventory forecasting, and vendor coordination. Familiarity with Shopify maintenance and product setup. Ability to conduct data analysis & presentation - and ability to create meaningful actions from data. Non-Technical Flexible working hours to communicate with overseas vendors. Comfortable working in a fast-paced, ever-changing startup environment, and the ability to “wear many hats”. Clear & direct communicator. Preferred Experience in scaling DTC e-commerce or hardware startups. Experience working in fulfillment or logistics. Strong analytical mindset with an eye for data cleanliness and operational efficiency. Experience with EDI, wholesale invoicing, and managing large retail accounts. Understanding of fulfillment workflows (3PLs, cross-dock, freight, etc.). Why Join SaunaBox? Be part of a high-growth wellness brand redefining modern recovery solutions. Direct ownership over critical operations that drive company performance. Opportunity to build the systems and processes that scale our next stage of growth. Opportunity for role & responsibility growth as SaunaBox grows. Competitive salary + bonus tied to meaningful metrics (EBITDA, inventory turn, OTTR). Competitive benefits: Unlimited PTO, paid health insurance, access to SaunaBox product catalog, employer sponsored 401K, opportunities to attend in person health & wellness events. Fast-paced startup culture with autonomy, impact, and cross-functional collaboration. *All applicants must take the pre-employment assessment before being considered for the role. There are two parts to the test which include a general aptitude test accompanied by a personality test. This brief exercise should take approximately 30 minutes. Copy and paste this link to participate in the assessment. *******************************************************************
    $65k-85k yearly 4d ago
  • Project Team Manager for Land Use Planning

    JBA International 4.1company rating

    Team manager job in Agoura Hills, CA

    Our expert team of land development professionals is looking for a Project Team Manager for Land Use Planning! Pay is from $110k-$115k/yr. We are a seasoned development and planning consulting firm based in Agoura Hills, California. For the past 25 years, we have been worked tirelessly to assist hundreds of clients throughout Central and Southern California in achieving their development aspirations and dreams!, The strategy, logistics, and analytics required for obtaining the necessary entitlements for these complex residential, commercial, agricultural, municipal and industrial projects requires a coordinated approach. We draw from the talents of our many associates, expert partners, and work in collaboration with publics to achieve success in many arenas. From the conceptual design phase to the public hearing process, we provide the requisite land use planning services and coordinate with our clients in a grand effort to bring exciting and illustrious projects to reality. While it's rarely easy, we always manage to make it fun and rewarding. Qualifications: We would prefer that applicants have at least 7 years of professional experience as a municipal planner or private sector planning consultant Team management experience. Knowledge of and experience with the California Coastal Act (CCA), California Environmental Quality Act (CEQA), California Fish and Wildlife Codes, Clean Water Act (CWA), Subdivision Map Act (SMA), Building Codes, Zoning Laws Firm understanding of principles of planning, zoning, and architecture Leader who is familiar with managing and processing complex entitlements for coastal development projects Education in Land Use Planning, Environmental Science, Public Policy, Architecture, Civil Engineering Excellent professional writing abilities Organizational and time management habits Desired but NOT required qualifications: AICP, LEED AP, or CEP certifications Knowledge of GIS, CAD, SketchUp and other similar programs Benefits: Medical /Dental/Vision Insurance Coverages 401k + Matching Paid Time Off Sick Time Bereavement Leave Schedule: Monday- Friday, flexible hours Apply TODAY for IMMEDIATE consideration!
    $110k-115k yearly 60d+ ago

Learn more about team manager jobs

How much does a team manager earn in Walnut Park, CA?

The average team manager in Walnut Park, CA earns between $52,000 and $188,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Walnut Park, CA

$99,000
Job type you want
Full Time
Part Time
Internship
Temporary