DTC Customer Experience Manager
Team Manager Job In New York, NY
EllaOla is a premium family wellness brand based in New York City. We developed our products with a team of Harvard dermatologists and pediatricians to create a luxurious science-first, plant-based wellness collection offering the safest and most effective for the whole family. Featured in Harper Bazaar, Glamour, Forbes, Town & Country and Marie Claire and sold in Nordstrom, Macy's, Bloomingdales and Babylist.
Role Description
We are seeking a Customer Experience Manager to ensure outstanding support at every step of the customer journey. In this role, you'll streamline processes, handle inquiries, and collaborate with other teams to enhance the quality and efficiency of our service.
Key Responsibilities:
Create and implement a robust customer experience strategy aligned with the company's mission, brand values, and business goals, ensuring a customer-first culture throughout the organization.
Lead initiatives to enhance customer satisfaction, retention rates, and lifetime value across all channels.
Use customer feedback, analytics, and market research to identify trends and address pain points, delivering actionable insights that improve the customer experience.
Ensure timely and effective resolution of customer inquiries and issues
Serve as the voice of the customer within the organization, ensuring that customer insights are integrated into product development, marketing campaigns, and operational strategies.
Design and execute initiatives to gather customer feedback through surveys, reviews, and social media monitoring.
Identify and implement creative solutions and technologies to elevate the customer experience.
Qualifications
5+ years in customer experience, customer success, or related roles, ideally within the CPG or wellness industry.
Proven track record of developing and executing customer experience strategies
Deep commitment to health, wellness, and continuous learning, with a customer-first mindset.
Exceptional interpersonal and communication skills
In-depth understanding of customer journey mapping, customer satisfaction metrics, and customer support.
Data-driven mindset with the ability to translate insights into actionable strategies
Office Manager
Team Manager Job In New York, NY
Alexes Hazen MD PLLC is seeking an experienced and highly organized Office Manager to oversee the daily operations of our plastic surgery practice. The ideal candidate will have strong leadership skills, exceptional attention to detail, and the ability to manage administrative, financial, and operational aspects of the office. Experience in the medical or aesthetic field is preferred. Our practice specializes in cosmetic surgery, minimally invasive procedures, laser treatments, and facial fillers, with a strong emphasis on gender-affirming care and working with insurance providers to ensure accessibility. We also offer Zen Essentials by Alexes Hazen, MD, a luxury skincare line developed by Dr. Hazen to complement aesthetic treatments and promote overall skin health.
Role and Responsibilities
· Manage scheduling, staff coordination, and office workflow.
· Serve as a key liaison between patients, staff, vendors, and external partners.
· Maintain inventory of office and medical supplies, ensuring timely restocking.
· Oversee daily operations to ensure efficiency and high-quality patient experience.
· Handle financial tasks, including accounts payable/receivable and payroll coordination.
· Support the physician with administrative tasks, special projects, and strategic planning.
· Ensure compliance with healthcare regulations, insurance requirements, and office policies.
· Address patient concerns professionally while upholding a patient-centered approach to care.
· Oversee insurance billing, claims processing, and prior authorizations, ensuring smooth financial operations.
· Assist with marketing and patient engagement initiatives, including social media, promotions, and events.
Requirements
· Strong leadership, communication and computer skills.
· Ability to multitask, problem-solve, and adapt to a fast-paced environment.
· Familiarity with cosmetic procedures, lasers, and skincare products is a plus.
· Experience with marketing, patient relations, and social media engagement is a plus.
· 3+ years of experience in office management, preferably in a medical or aesthetic setting.
· Knowledge of medical office compliance standards, HIPAA regulations, and insurance processes.
About Us
At Alexes Hazen MD PLLC, we are committed to providing exceptional care in a welcoming and professional environment. Our practice specializes in plastic surgery and aesthetic treatments, with a strong focus on patient satisfaction and high-quality results.
Application Process
Please send your resume and a cover letter detailing your relevant experience to *********************** .
Part time Office Manager
Team Manager Job In New York, NY
At HGS CX Technologies, Inc, we seek a Part-time Office Manager for our 75 Rockefeller Center location who is responsible for overseeing and organizing office operations and procedures to ensure efficiency and productivity. This role manages administrative tasks such as correspondence flow, filing, and supply requisition. The Office Manager also coordinates clerical activities across departments, evaluates office production, and implements process improvements to enhance workflow efficiency.
Essential Duties Responsibilities:
Oversee the management of the office and facilities.
Manage office operations, ensuring smooth administrative functions, document management, and compliance with internal policies.
Responsible in coordinating with the Building Administrators for all issues concerning the site/property (Building Safety & Inspection documentation)
Ensure all the equipment in the office is in working order
Ensure the safety of the facilities from fire, theft, and other emergencies by initiating regular protocols on safety measures in the office.
Provides emergency preparedness information, audio visual presentations for the Facility Team related activities
Act as point of contact for office repairs and maintenance issues
Schedule and oversee maintenance activities, such as HVAC and housekeeping services
Responsible in investigating, analyzing, and evaluation of housekeeping-related incident cases reported
Responsible in creation/deletion of access of employee, visitors, contractors, and outsourced personnel
Evaluate office productivity, ensure procedures and being followed across all teams to ensure better workflow.
Plan office layouts and initiate cost-saving measures to optimize resources.
Monitor and replenish office supplies, including stationery, kitchen supplies, and cleaning products.
Manage inventory levels and place orders as needed to maintain adequate stock.
Greets guest and visitors, sets positive tone in the office, and maintains a clean office environment
Answer and direct phone calls in a polite and friendly manner
Receive deliveries; sort and distribute incoming mail
Ability to handle confidential information in a responsible manner
Assisting with a variety of administrative tasks including copying, scanning, faxing, and taking notes
Other related duties as assigned
Qualifications:
Education equivalent to a bachelor's degree or equivalent work experience.
Proficiency in MS Office (Word, Excel, Outlook, PowerPoint, Teams), Adobe Acrobat, Zoom, and survey and scheduling tools.
Proven experience in office management, administration, or a supervisory clerical role.
Strong organizational skills with the ability to manage multiple tasks.
1+ years of relevant experience
High level of discretion and professionalism when handling sensitive information, and office matters
Excellent communication and interpersonal skills.
Additional qualifications in facilities management or related fields are a plus.
Ability to evaluate and improve office procedures for increased efficiency.
Must pass pre-employment criminal background check
Manager, Paid Social - Pharma Experience
Team Manager Job In New York, NY
KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn ‘action' into ‘outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3 and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at ****************
Position Summary
Who you are: A passionate and driven paid social professional, you excel at translating the digital strategy set at the senior level into daily tactical execution. You're ready to challenge the norm to produce world-class paid social campaigns for high profile brands and take pride in your ability to clearly articulate the outcomes of the tactics and the strategy to the client as the day-to-day client lead. You thrive in a multi-functional role and enjoy training and coaching team members to ensure flawless tactical execution.
Responsibilities
· Responsibilities will be across social media platforms such as Facebook, Instagram, Pinterest, SnapChat, Twitter, LinkedIn, TikTok and Reddit
· Responsible for overseeing Paid Social Senior Specialists, Specialists and Associates on the team and owning their career development
· Developing and overseeing optimizing, and maintaining paid social campaigns for clients, including coordination of assets between creative agencies and budget management
· Developing, executing, and testing across campaign variables that create client-specific insight and feed future successions of testing
· Maintaining and optimizing client campaigns to improve overall performance against pre-determined benchmarks on an ongoing basis
· Understanding client goals and how to maximize those measures of success through tactical strategies and technologies
· Brainstorming and researching new first to market ideas including new betas and opportunities with our partners.
· Strong familiarity with 3rd-party tracking vendors and integrating with social platforms
Required Skills & Experience
· Substantial experience in account management, planning, and/or performance media experience
· Strong working understanding of the Paid Social platforms, including major players and supporting technology Facebook Ad Manager, Twitter Ads, etc.
· Demonstrable experience working with multiple partners, on enterprise level paid social media accounts with diverse budget levels and objectives
· Proven ability to understand high-level client goals and how they translate into paid media strategy when applied via online technologies
· Ability to effectively communicate processes and tactics to clients, peers, and junior members of the team
· Excellent written and verbal communication skills
· KINESSO does not require candidates to have a college degree
Desired Skills & Experience
· Agency experience strongly preferred
· Detail and process oriented, with the ability to multitask and prioritize tasks based on client objectives
· Time management skills
We See You
At IPG Mediabrands, we are unified behind a commitment to fostering a culture of inclusion and belonging. Together, we shine through a set of shared values and behaviors. We take pride in our responsibility to our clients, communities, and to each other. We embrace differences and recognize the unique value that each of us brings to our community.
We encourage you to apply, as unique backgrounds, perspectives, and lived experiences are welcomed.
We See You at IPG Mediabrands.
Wage and Benefits
We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. To give you the ability to better meet your personal needs, and in support of your physical and emotional well-being, you will receive discretionary time off days and company-wide Appreciation Weeks and Wellness Days.
We also offer a competitive Total Compensation package, including a competitive salary and eligibility for an annual discretionary incentive award or a relevant incentive award.
The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.
Employment Transparency
It is the policy of Mediabrands, division of the Interpublic group, to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.
Please note this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.
For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Mediabrands, please email accommodation@mbww.com.
About IPG Mediabrands
IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world's most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at ***********************
Sr. Supervisor, Audit
Team Manager Job In New York, NY
Sr. Supervisor, AuditNew York, United States of America
Serve as the third line of defense, providing the Board Audit & Board Risk Committees and senior management with independent assurance on the quality and effectiveness of internal controls, risk management (current or emerging), governance processes and systems, and lending units (overall asset quality, risk and compliance processes, underwriting policies, procedures, limits, concentrations), thereby helping to protect the company's value, solvency and reputation. To such ends, Internal Audit evaluates: the effectiveness and efficiency of these processes and systems; compliance with applicable laws and regulations, and with the requirements from supervisors; the reliability and integrity of financial and operational information; and, asset integrity. Credit Risk Review assesses the quality, quantity, direction and overall credit risk in the organization.
Provide assurance on the quality and effectiveness of internal control, risk management (current or emerging) and governance processes and systems in the Other (non-IT) Risks space.
Essential Functions/Responsibilities:
Develops a solid understanding of the business.
Examines business records and collects information, exercises independent judgment in identifying issues and assessing risk as well as formulates findings and presents the results to the Audit Manager.
Executes control design and operating effectiveness testing over areas that require a deeper understanding of the business or function under review as part of internal audit reviews and activities.
Conducts post-audit follow-up to appraise adequacy of corrective action taken to address audit recommendations.
Documents audit testing and follow-up tasks in accordance to relevant audit standards.
Demonstrates proactivity in professional development activities.
Attends professional training actions provided by the company.
Provides consistent quality service to both internal and external stakeholders that meets the company's standards.
Participates with the Audit Manager in the planning of audit reviews and activities and designs test steps and audit procedures as part of internal audit reviews and activities.
Supervises and coaches audit staff as part of internal audit reviews and activities. As such, oversees field work and reviews and challenges the testing and work papers prepared by audit staff as part of internal audit reviews and activities, including post-audit follow-up.
Prepares a draft of the recommendations to be presented to the Audit Manager.
Assists the Audit Manager in assigning staff to complete specific audit tests and procedures.
Ensures fieldwork is completed within the budgeted timeframe.
Communicates findings to business management and assists the Audit Manager in discussing the draft of recommendations with business management.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
Bachelor's Degree in Accounting, Finance, Business or equivalent field.
Work Experience:
5+ Years of hands on Audit or relevant experience
Skills and Abilities:
Analytical and problem solving skills as well as the ability to work independently.
Ability to work independently with limited supervision.
Detail oriented with organizational skills.
Verbal and written communication skills.
Time management skills and the ability to complete multiple projects simultaneously and in a timely manner.
Solid diplomatic skills with the ability to resolve conflict in a civil manner.
Great leadership skills, teamwork skills, as well as the ability to work independently.
EEO Statements:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
Primary Location: New York, NY, Madison Ave Corp
Other Locations: New York-New York
Organization: Banco Santander S.A.
Salary: $97,500 - $170,000/year
Temporary Office Manager
Team Manager Job In New York, NY
Job Title: Temporary Office Administrator (Contract)
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Onsite | New York City
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Hedge Fund | Financial Services
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$36-$46/hour (based on experience)
We're partnering with a leading hedge fund in New York City to find a proactive, polished, and highly organized Office Administrator for a full-time, onsite contract role.
This is an excellent opportunity to join a high-performing, fast-paced environment and make an immediate impact by supporting day-to-day office operations. You'll work closely with a busy Office Manager, stepping in as a key resource to keep things running seamlessly.
This is a 3-month contract to start, with the strong potential for extension based on business needs.
What You'll Do:
Provide administrative support to ensure smooth office operations
Coordinate meeting logistics including conference room booking and prep
Place catering orders and manage office event logistics
Maintain office inventory and supply orders
Assist with internal communications and ad hoc requests
Keep the workspace organized and functioning efficiently
What We're Looking For:
4-6 years of experience in office administration or operational support (within financial services is a must)
Strong multitasking abilities and a sharp attention to detail
Clear, professional communication skills - written and verbal
Tech-savvy with proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
Comfortable using tools like Canva for internal invites and materials
Bachelor's degree required
This role is ideal for someone who enjoys being the go-to person in the office - a natural problem-solver who thrives in structured environments and enjoys supporting a collaborative team.
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5 days/week onsite - must be based in or able to commute to NYC
Team Lead - Customer Service
Team Manager Job In Mahwah, NJ
Responsible for overseeing all day-to-day customer service department activity. Detail-oriented with positive energy, that thrives in a fast-paced, fluid environment and excels at team building and communicating across a diverse range of disciplines
Duties and Responsibilities
· Lead and work with the customer service team, motivating and inspiring employees on an ongoing basis (Rewarding and disciplining as needed)
· Manage daily schedules, PTOs, vacation requests and staffing needs and report to Director on weekly basis
· Interview, train new employees and cross-train as needed
· Document team's performance to support employee reviews
· Develop, document and maintain job processes and procedures (ISO SOPs)
· Enter and maintain Customer Routing Guides, Special Account's Instructions, etc.
· Review/Process credits for product returns and send details to Director for approval on weekly basis
· Maintain Vendor Score Cards to reduce compliance fees and improve the company's performance score with key vendors. Report progress to Director on monthly basis
· Oversee and monitor orders received via e-mail / EDI / Website / Amazon / Process Containers - Backorders and report trends to Director
· Assist with process automation initiatives to enhance performance and improve workflow efficiency
· Ensure that company standards are being upheld and deadlines are being met
· Process and manage sales quotations, regular/standing orders
· Achieve KPI goals and manage employee accountability based on KPIs
· Must be accessible and responsive to ensure customers receive the highest, best-in-industry level of service. Act as liaison to other departments.
· Manage workflow, escalations and effectively delegate workload across the team
· Solve complex customer service issues and proactively prevent negative service trends
· Identify and eliminate the root cause of potential barriers to accuracy, productivity, and quality
· Report progress or problems to senior management and work with them to improve overall office operations and procedures
· Communicate with customers regarding their order throughout the processing cycle
· Support sales team by developing and maintaining positive relationships with customers
· Assist customers via phone and e-mail with order inquiries, product questions, shipment questions, problem resolution
Qualifications
· Experience coaching or developing people to inspire them to be their best and achieve success
· Ability to multi-task, set priorities and meet deadlines
· Strong organization skills, quick learner with excellent retention skills, positive attitude, easy- going, ability to be flexible and patient in a fast-paced dynamic environment
· Extensive order processing & order management experience in an inventory-based, product distribution setting
· Clear and concise communication skills (verbal & written English).
· Customer-focused: ability to instill brand-loyalty & maintain long-lasting relationships
· Strong mathematical skills, including the ability to understand different units of measure and packaging configurations
· Knowledge of shipping methods and terms; experience with domestic and export shipments including required documentation
· Experience and strong understanding of ISO requirements
· Team player with ability to work well with supervisors, co-workers, and other departments
Education and Experience Requirements
· Associate or bachelor's degree preferred
· Proficient in Outlook, Word & Excel
· Experience with Microsoft NAV a plus
· 5 years' experience in a product-based company
· 5+ years managerial experience
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Admin and Office Manager
Team Manager Job In Parsippany-Troy Hills, NJ
Seeking a strong Executive level Administrative Assistant/Office Manager to support the CEO. This position will be supporting a great team with a growing prestigious company. -5-10 years of Experience in Executive Administration
-Experience in a corporation, small company administration, work with CEO
-High Level Proficiency in MS Office (Word, Excel, PowerPoint and Outlook)
-Ability to maintain confidential professionalism
-Extremely Professional and strong communication skills
Maintains day to day administrative responsibilities for the office including answering calls, responding to department emails, checking department voicemails, comapny events submitting maintenance requests for staff, scheduling meetings, airlines, and responsible for recording meeting minutes where needed. Work with Purchasing, Accounts Receivable and other departments.
Process and maintains personnel records, appointments, change of status,
Assist with meeting logistics including the room scheduling, ordering of food, arranging for tables, marker boards, work with purchasing on inventory needs.
Coordinate departmental activities and special projects
Desired Skills and Experience
Seeking a strong Executive level Administrative Assistant/Office Manager to support the CEO. This position will be supporting a great team with a growing prestigious company.
MUST BE IN OFFICE 5 DAYS A WEEK. Needs to seamlessly pivot with job duties
-5-10 years of Experience in Executive Administration
-Experience in a corporation, small company administration, work with CEO
-High Level Proficiency in MS Office (Word, Excel, PowerPoint and Outlook)
-Ability to maintain confidential professionalism
-Extremely Professional and strong communication skills
Maintains day to day administrative responsibilities for the office including answering calls, responding to department emails, checking department voicemails, submitting maintenance requests for staff, scheduling meetings, airlines and responsible for recording meeting minutes where needed. Work with Purchasing, Accounts Receivable and other departments.
Process and maintains personnel records, appointments, change of status,
Assist with meeting logistics including the room scheduling, ordering of food, arranging for tables, marker boards, work with purchasing on inventory needs.
Coordinate departmental activities and special projects
Office Manager
Team Manager Job In New York, NY
Sisley Paris is a French cosmetics company that specializes in creating and distributing high-end skincare, make-up products, and fine perfumes. It is currently sold in high-end retail distribution in the US & Canada such as Neiman Marcus, Nordstrom, Saks Fifth Avenue, Bloomingdales, Holt Renfrew & Blue Mercury, as well as online, spas and owned retail. The brand retails over $100M annually and is experiencing double digits growth.
Founded in 1976 by Hubert d'Ornano, Sisley was a pioneer in using botanical active ingredients and essential oils in beauty products. With a rigorous approach to research and a focus on Phyto-Cosmetology, Sisley offers innovative and high-quality products. The Company upholds five core values: Collaborative, Mindful of others, Entrepreneurial, Responsible, and Organized. These values are at the heart of everything we do and inspire our employees to embody them in every aspect of their work.
Luxury French cosmetics brand, Sisley-Paris, is looking for a highly organized and resourceful Office Manager to support the daily operations of our office and provide high-level administrative support to the President of the company. The ideal candidate will be a proactive problem solver with exceptional communication skills, keen attention to detail, and the ability to manage multiple priorities with discretion and efficiency.
Core Responsibilities:
General:
Must be an independent thinker with hands-on, can-do, “roll up your sleeves” attitude, an open-minded team player with a collaborative attitude.
Must be highly organized, detail-oriented, and can thrive in a fast-paced, deadline-oriented and high-energy environment.
Ability to work well in a team environment but flexible working independently, meeting goals and deadlines.
Office Management:
Oversee the day-to-day operations of the office, ensuring a productive and well-functioning workplace environment.
Manage office supplies inventory, ordering, and vendor relationships.
Coordinate office maintenance, repairs, and equipment management.
Implement and maintain office policies and procedures.
Plan and coordinate office events, meetings, and team-building activities.
Handle incoming and outgoing mail, shipping, and deliveries.
Serve as the primary point of contact for office-related inquiries and issues.
Executive Assistant Support:
Provide comprehensive administrative support to the President, including managing calendars, scheduling meetings, and preparing agendas.
Coordinate travel arrangements, including flights, accommodations, and itineraries.
Prepare and edit correspondence, presentations, reports, and other documents as needed.
Handle confidential information with discretion and maintain confidentiality at all times.
Serve as a liaison between the President and internal/external stakeholders.
Track and prioritize tasks and follow up on action items to ensure deadlines are met.
Customer Service Support:
Serve as the first point of contact for clients and customers, ensuring a professional and welcoming experience.
Address customer inquiries via phone, email resolving issues promptly and professionally.
Manage customer records and maintain accurate documentation in the CRM system.
Collaborate with other departments to ensure customer needs are met efficiently.
Identify and escalate complex issues to appropriate teams for resolution.
Required Experience and Skills:
Bachelor's degree or equivalent experience preferred.
Proven experience as an office manager, executive assistant, or similar role.
Exceptional organizational and time management skills.
Strong written and verbal communication skills.
Proficiency in Microsoft Office Suite and other relevant software tools.
Ability to multitask and prioritize workload effectively.
Discretion and ability to handle sensitive information.
Strong problem-solving skills and attention to detail.
Customer Happiness Manager (Education)
Team Manager Job In New York, NY
About NORY:
NORY is the premier STEM camp provider in NYC and Boston, enriching the learning journey of 4000+ children annually through immersive and hands-on learning experiences. Our mission is to nurture young risk-takers, problem solvers, and empathetic leaders. Discover more about our mission and program:
Instagram: bit.ly/noryi
Summer Camp Video: bit.ly/noryvideo1
Job Description:
Our 9000+ families are passionate about the future of education. Nurturing this community of passionate families is an important and meaningful task. The keyword for this position is “relationship.” Beyond providing the support our families need, we want to build a long-term relationship with each of them so their parenting journey grows with us. Additionally, this position will help the team improve the quality of our program through the input we collect from families. This is an entrepreneurial and proactive role that can create a massive impact on our families and team.
Responsibilities:
Communicate with customers via phone, email and chat to provide support and build lasting relationships
Handle customer-related administrative duties: data entry and reporting, assisting with programming and scheduling
Nurture the community of the NORY families through your creative initiatives beyond regular communications such as newsletters
Assist with special projects, such as partnership development, family events, enrollment boost, and customer-related process improvements
Hire, train, and manage an additional team member to delegate the responsibilities above.
Qualifications:
Empathetic problem solver with excellent written and verbal communication skills.
Skilled at building long-term relationships and proactive in improving processes.
Purposeful and driven, passionate about achieving results and making an impact.
Positive attitude, solution-oriented mindset, and accountability in commitments.
Open to feedback, continuously learning, and a team player who values empathy and compassion.
At least 5 years of experience in customer support or marketing.
Extensive experience in the NYC parenting or education market is a plus.
Cultural Fit:
We are searching for professionals who are not just skilled but also deeply align with our core values. At NORY, our 'Ways of Being' guide everything we do:
We are purposeful in our actions, always asking "why" to cultivate inner motivation.
We ask "how to make it work" before wondering "if it will be possible."
Our decisions are grounded in data and logic.
We are accountable and disciplined.
We actively seek feedback, embracing different perspectives and effective methods that contribute to our growth.
We avoid superficial solutions, opting instead to thoroughly analyze problems to create sustainable, scalable responses.
We are unifiers, fostering a loving and caring team environment that deeply values empathy and compassion.
If these values speak to you, see how you align with our complete 'Ways of Being' at ******************
To Apply:
Please share your resume and your response to the below prompt to: *************
-Describe the skills and experience you bring that align with the requirements of this position and would contribute to your success in the role.
Compensation
$70,000 - $87,000 annual salary
Benefits
Health, Dental, and Vision Benefits
401K + Matching Program
PTO Program
Paid Holidays
NORY, Inc. is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, religion, sexual orientation, gender, national origin, age, physical or mental disability, genetic information, or any other category protected by applicable federal, state, or local laws.
Office Manager
Team Manager Job In Edison, NJ
Office Manager Job Description
The Office Manager ensures smooth office operations by coordinating administrative tasks, managing office supplies, handling vendor relationships, and supporting staff. This role requires excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
Oversee daily office operations and ensure a productive work environment.
Manage office supplies, equipment, and inventory.
Coordinate and maintain vendor relationships for office services (e.g., cleaning, IT support, supplies).
Assist in budget management, expense tracking, and financial reporting.
Supervise administrative staff and delegate tasks as needed.
Ensure compliance with company policies and procedures.
Handle scheduling, meeting coordination, and travel arrangements.
Support HR functions, such as onboarding new employees and maintaining personnel records.
Process invoices, purchase orders, and other financial documents.
Manage office communications, including phone calls, emails, and mail distribution.
Oversee office maintenance, security, and safety protocols.
Qualifications & Skills:
Bachelor's degree in business administration, management, or a related field (preferred).
Proven experience in office management, administration, or a similar role.
Strong organizational and leadership skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office management software.
Excellent communication and interpersonal abilities.
Ability to handle multiple priorities and problem-solve effectively.
Knowledge of basic accounting and budgeting principles.
Office Manager
Team Manager Job In Somerset, NJ
We are seeking an organized Office Manager to enhance our daily operations and office administration efficiency.
Responsibilities
Manage phone calls, emails, and correspondence.
Prepare documents, reports, and presentations for stakeholders.
Coordinate management schedules, meetings, and events.
Source and procure equipment and supplies.
Track invoicing and expenses.
Assist with events, workshops, and funding proposals.
Help track project timelines and deliverables.
Develop HR forms and manage tasks like leave requests.
Oversee office supplies and equipment maintenance.
Implement procedures to improve office efficiency.
Qualifications
3+ years of experience in office management or administration.
Strong organizational and multitasking skills with attention to detail.
Excellent communication skills.
Proficient in Microsoft Office Suite and other office software.
Office Manager
Team Manager Job In New York, NY
Our client, the country's largest lending-exclusive financial company, is actively hiring an Office Manager to join their team in Midtown, New York City! This role will be fully onsite, all candidates must be local.
*This is a 3 month W2 contract with benefits offered!*
As an Office Manager, you will be responsible for overseeing this office's daily operations and reporting to the Deputy Chief of Staff. They are looking for someone who will serve as the point of contact for employees and clients while ensuring a productive office culture.
Responsibilities:
Handle scheduling and coordinating meetings and events including catering
Manage the on-site IT/desktop support staff by prioritizing technology needs
Maintain office and pantry supplies inventory
Serve as a POC for visitors and external vendors
Manage office facilities and communicate with building management regarding issues
Skills:
Bachelor's degree
4-6+ years of experience in office management
Prior experience working in the Financial Services industry is a plus
Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.
Opthomology Office Manager
Team Manager Job In Bergenfield, NJ
LHH is currently seeking a dedicated and experienced Ophthalmology Office Manager to oversee the operations of two offices in Bergenfield and Woodbridge, NJ. In this role you will be managing both front and back-office staff, ensuring smooth patient flow, coordinating provider schedules, and handling daily office operations. The Office Manager will act as the liaison between staff, providers, and leadership.
Key Responsibilities:
Supervise and manage front and back-office staff
Oversee patient flow and ensure efficient scheduling of providers
Handle daily office operations and administrative tasks
Serve as the primary liaison between staff, providers, and leadership
Evaluate and improve office processes to enhance efficiency and patient satisfaction
Qualifications:
High school diploma required; Associate or Bachelor's degree preferred
Previous experience in ophthalmology required
Proven leadership experience in a healthcare setting
Excellent communication and interpersonal skills
Valid driver's license and reliable transportation
Ability to travel between Bergenfield and Woodbridge offices on a weekly basis (travel/mileage reimbursement included)
Why Join The Team?
Competitive salary ranging from $70,000 to $90,000 annually
Opportunity to work in a dynamic and supportive environment
Play a key role in enhancing patient care and office efficiency
If you are a motivated and experienced professional with a passion for ophthalmology and leadership, we encourage you to apply!
Office Manager
Team Manager Job In New York, NY
Lamson & Cutner, P.C., provides Elder Law and Estate Planning services in the New York City Metropolitan Area. The firm has offices in midtown Manhattan and Westchester County. Lamson & Cutner's approach is to start with a clear understanding of the client's situation and objectives, and then to discuss options and develop a plan to achieve those objectives. The firm makes sure that the plan is properly implemented and provides exceptional personal service. We vigorously defend our clients' interests in all matters.
Role Description
This position is a full-time on-site Office Manager/Billing Coordinator in our midtown Manhattan office. The Office Manager role includes responding to inquiries from prospective, current, and former clients; maintaining the office calendar; handling mail, FedEx, and UPS; managing office supplies and maintenance of equipment; and generally pitching in where needed. The Billing Coordinator role includes preparing and sending invoices and tracking payment and collections.
Candidate Qualities
We are seeking a professional who is motivated, organized, proactive, attentive to detail, and capable of juggling multiple priorities in a fast-paced, collegial environment. The candidate should be a team player.
Experience and Qualifications
Communication and customer service skills
Office administration skills
Proficiency in managing office equipment and supplies
Experience in a legal or professional services environment is a plus
Experience with Clio Manage and Clio Grow software is a plus
Proficiency in Microsoft Office suite
Associate's or Bachelor's degree preferred
NOTE: Applications must be accompanied by a short cover letter describing the applicant's interest in the position, and their particular qualifications. Cover letters should be addressed to *************************
Office Manager
Team Manager Job In New York, NY
Entry-Level Office Manager
📍 Location: Staten Island, NY | On-Site | $26.44-$28.85 hr | Full-Time-This role is onsite. We are not considering applicants who are not able to commute to our Staten Island location.
About Us:
Jets.com is a leading private aviation company, providing top-tier service to our clients. We operate in a fast-paced, high-energy environment where attention to detail and a proactive approach are key. We're looking for an Entry-Level Office Manager to help keep our office running smoothly and efficiently.
About the Role:
The Office Manager will coordinate with third-party vendors, manage office security, handle supply orders, and assist in keeping the office clean and organized. This role requires someone who takes initiative, stays ahead of issues, and thrives in an organized workspace. They will oversee all of our office locations.
Key Responsibilities:
Vendor Coordination: Act as the primary contact for third-party vendors, including cleaners, maintenance teams, and building management, ensuring timely service and issue resolution.
Security Oversight: Manage our security vendor, including the outdoor security system and camera surveillance, ensuring all systems are functioning properly.
Office Organization & Cleanliness: Maintain an organized office space, assist in keeping common areas clean, and ensure a professional work environment.
Office Supply Management: Monitor and order office supplies as needed to keep the workspace fully stocked.
Physical Office Tasks: Ability to lift up to 25 lbs to assist with office organization, deliveries, and minor office setup tasks.
Ad Hoc Projects: Support leadership and other teams with operational projects as needed.
What We're Looking For:
Takes initiative-you don't wait for things to get done; you make them happen.
Detail-oriented and highly organized-you keep track of all moving pieces.
Strong communication skills (written and spoken)-you can effectively interact with vendors, team members, and leadership.
Problem-solver-you anticipate issues and resolve them before they escalate.
Ability to multi-task in a fast-paced environment while maintaining accuracy.
Comfortable with light physical tasks, such as lifting supplies, organizing office materials, and assisting with minor setups.
Qualifications:
Prior office coordination or administrative experience preferred but not required.
Strong proficiency in Microsoft Office and general comfort with technology.
Ability to work independently and manage multiple priorities.
This is a great opportunity for someone looking to gain hands-on experience in office management while working in a dynamic, fast-paced environment. If you're ready to take ownership of this role and make an impact, we'd love to hear from you!
CLO Operations Manager
Team Manager Job In New York, NY
*Client is a credit focused investment fund
Key Responsibilities:
Oversee the trade settlement process for leveraged loans, including coordination with counterparties, custodians, and trustees.
Ensure accurate position reconciliation and resolve discrepancies with administrators, trustees, and agent banks.
Manage cash flow operations, including interest payments, principal distributions, and fee calculations.
Monitor and maintain compliance with CLO documentation, credit agreements, and regulatory requirements.
Work closely with portfolio managers, legal, compliance, and accounting teams to support fund operations.
Utilize industry tools such as Wall Street Office (WSO) and ClearPar for trade processing and reconciliation.
Develop and implement process improvements to enhance efficiency and accuracy in CLO operations.
Qualifications & Skills:
Bachelor's degree in finance, accounting, economics, or a related field.
3-8 years of experience in CLO operations, leveraged loan administration, or structured credit products.
Strong understanding of trade settlement, position reconciliation, and CLO compliance requirements.
Proficiency in Microsoft Excel, with experience handling complex formulas and financial models.
Familiarity with Wall Street Office (WSO), ClearPar, and other loan administration systems is preferred.
43608
Office Manager
Team Manager Job In Ridgewood, NJ
Ensures safety standards are followed throughout facility
Oversees the daily operational activities of the office.
Primary daily liaison between building services providers, including maintenance group and security support, ensuring appropriate service levels for safe, and satisfactory operating status of the building.
Provides clerical and administration support when needed to assist INEOS staff with duties such as meeting preparation and planning, sorting and distributing mail, and preparing documents.
Review vendor invoices specific to the office and building and perform accurate data entry into company accounting software.
Maintains inventory of office supplies; orders new supplies as needed.
Facilitates maintenance of office equipment including cleaning, maintenance, and repairs.
Maintains office files; implements an efficient system for other staff to access files and records.
Ensures assigned equipment is in proper working order and available for use.
Maintains physical space, ensuring a safe, clean, and functional environment.
Performs other related duties as assigned.
Education:
Associate's degree in office administration or related field preferred but not required.
At least three years of administrative and clerical experience required.
Office Manager
Team Manager Job In Long Valley, NJ
Valley View Chapel is a growing family-oriented and Bible-believing church, focused on leading individuals through relationships to become fully devoted followers of Jesus Christ. We are currently seeking an experienced office manager to join our team.
Job Overview
Valley View Chapel seeks a qualified individual to become its Office Manager. This is a part-time position, reporting to the Lead Pastor. It carries the following responsibilities:
Duties
Serve as primary receptionist
Manage the office environment, including related equipment and supplies
Maintain the church database and provide reports as needed
Manage the office budget, including record keeping and invoicing
Process financial requests and assist with distribution of giving and other financial records
Provide administrative support to church staff
Collaborate with Lead Pastor to oversee digital and print communications, including but not limited to bulletins, newsletters, brochures, flyers, signage, and an annual report
Manage facility use requests and liaise with those using the building
Assist staff and volunteers with event planning and execution
The ideal candidate for this position will be:
Warm, welcoming, and people-focused
Possessing of outstanding written and verbal communication skills
Organized with strong attention to detail
Highly responsible with sensitive and confidential information
Highly competent with digital media and related tools
Technologically savvy with high proficiency with standard computer applications, including a willingness to learn and adopt new tools as needed
Skilled in graphic design and digital publishing and its necessary tools
We are seeking a local candidate, as this is an on-site position. Hourly wage will be commensurate with experience. Please submit your resume with a cover letter and current references to ************************.
Job Type: Part-time
Expected hours: 30 per week
Work Location: In person
Salary (Estimate):
Based on experience
Denomination:
Christian Missionary Alliance
Church size:
251 - 350
Chemical Laboratory Team Leader
Team Manager Job In Piscataway, NJ
We are seeking an experienced and highly skilled Chemical Laboratory Leader to oversee our laboratory operations. The ideal candidate will have a strong background in elemental analysis, laboratory supervision, and compliance with industry quality standards such as ASTM, NADCAP, and AS9100. This role requires both leadership and hands-on technical expertise to ensure accurate testing, compliance with regulatory standards, and continuous improvement in laboratory processes. RELOCATION ASSISTANCE.
Key Responsibilities
Supervise and Lead Laboratory Technicians: Oversee day-to-day activities, provide training, and ensure adherence to laboratory protocols.
Perform Elemental Analysis: Conduct and oversee chemical and elemental testing using advanced analytical techniques (XRF, OES, etc).
Ensure Compliance with Quality Standards: Maintain laboratory operations in alignment with ASTM, NADCAP, AS9100, and other relevant industry standards.
Quality Control & Assurance: Develop, implement, and enforce quality control procedures to ensure accurate and repeatable results.
Process Improvement: Identify opportunities to improve laboratory efficiency, accuracy, and safety.
Documentation & Reporting: Maintain precise records of laboratory analyses, equipment calibration, and test results.
Equipment Maintenance & Calibration: Ensure proper maintenance and calibration of analytical instruments.
Regulatory Compliance: Stay up to date with industry regulations and implement necessary changes in laboratory practices.
Collaboration & Communication: Work closely with other departments, including engineering, quality assurance, and production teams, to support company objectives.
Qualifications & Requirements
Education: Minimum of an Associate's degree. BS in Chemistry or Material Science a plus
Experience: Minimum of 5-7 years of laboratory experience, with at least 3 years in a supervisory role.
Technical Expertise: Hands-on experience with elemental analysis techniques (XRF, OES, etc.).
Industry Knowledge: Familiarity with aerospace, automotive, or manufacturing industries is a plus.
Quality Standards Experience: Strong understanding of ASTM, NADCAP, AS9100, and Other quality control systems include: Leadership Skills: Proven ability to lead and develop laboratory personnel.
Problem-Solving: Proficient in troubleshooting analytical equipment and testing processes.
Attention to Detail: Excellent analytical and organizational skills.