Team manager jobs in West Springfield Town, MA

Seeking experienced Office Manager for dynamic sales force for a medical device distributorship. Must be highly organized, detail-oriented, and solution-focused, discreet and reliable, with the ability to handle sensitive information. The ideal candidate is commited, proactive, a self-starter, possess a can-do attitude and able to work unsupervised as well as part of a team. The Office Manager plays a vital role in ensuring the seamless operation of the workplace by managing daily administrative functions and providing essential support to Sales Reps and help maintain a productive and positive workplace. This position exists to create an organized, efficient, and welcoming environment that enables employees to focus on their core responsibilities. This is a full-time position located on-site in Middletown, CT, not remote. Essential Functions Provide administrative support to Owner and Sales Reps to ensure effective and efficient office operations Ability to communicate effectively, both orally and in writing Excellent written and verbal communication; adept at proofing and clear instruction Organize office operations and serve as the point person for support processes including but not limited to office supplies, and general errands, maintain office conditions Manage daily operations of the business Will be the primary person for shipping and receiving Ensure daily deliveries are inventoried upon receipt and are verified for content and accuracy Ship and receive inventory, including all UPS/FedEx deliveries Create daily inventory reports Maintain inventory control and accuracy Keep equipment organized and ensure an efficient flow of parts and materials in and out Ensure sales orders are entered into MMS daily as needed Monitor daily cases for new purchase orders then enter into the MMS system Assist in closing PO's by month end On-boarding of new sales reps with credentials, paperwork, et al Requirements 2+ years of office coordination or administrative support in a professional setting (medical/health industry a plus) Strong proficiency of Microsoft Office applications focus on Excel, Word and Power Point Skilled on Mac/Apple platform (bonus if also skilled on PC) and computer systems to manage day-to-day operations Savvy with office technologies and other IT tools and applications (web/cloud based) commonly used in business environments including calendaring software, document management, et al Must be able to start early, work late occasionally as needed Ability to lift at least 30 lbs. Inventory background a bonus Must pass a pre-employment drug test and background check upon hire Benefits TBD

We are seeking a dynamic and experienced PCaaS Leader to head PCAAS operations. In this leadership role, he will be responsible for designing, managing, and scaling PCaaS offerings for clients, ensuring operational excellence, client satisfaction, and strategic growth of the service line. Key Responsibilities: Own the complete lifecycle of PCaaS services: strategy, operations, delivery, and continuous improvement. Lead a team responsible for deployment, management, support, and refresh of end-user devices. Develop PCaaS solutions and customize offerings to meet diverse client needs. Establish and monitor KPIs, SLAs, and service metrics to ensure service quality and efficiency. Manage relationships with hardware vendors and leasing partners. Drive automation, process optimization, and compliance across PCaaS services. Collaborate with sales and account management teams to support PCaaS presales, RFP responses, and client presentations. Ensure security, compliance, and asset management best practices are embedded into all services. Budget planning, P&L management, and cost optimization for the PCaaS portfolio. Act as the escalation point for operational issues and major incidents. Stay current with industry trends, emerging technologies, and service innovation opportunities. Required Skills and Experience: 8-14 years of experience in IT infrastructure management, device lifecycle management, or end-user computing services. 5+ years of proven leadership experience managing large-scale PCaaS or DaaS programs. Expertise in endpoint management tools (Intune, SCCM, JAMF) and automation workflows. Strong vendor management experience with OEMs and service partners. Deep understanding of IT asset management, security compliance, and ITIL processes. Proven experience managing budgets, financial forecasting, and service profitability. Preferred Qualifications: Bachelor's degree in information technology, or related field. ITIL v4 Certification; PMP or other project management certifications preferred. Certifications in endpoint management technologies (Microsoft, JAMF, VMware Workspace ONE). Strategic thinking with strong operational execution skills. Excellent client-facing communication and stakeholder management. Strong leadership, mentoring, and team-building abilities. Ability to work in a fast-paced, evolving environment with tight deadlines Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

We are working with a $30M commercial furniture manufacturer in the NE to help them find an Operations Manager to oversee an 80-person, 100,000sq ft plant. They are looking for a strong people leader to focus on quality and safety and to work in a trade-focused, low-tech manufacturing environment. It's the first shift, Mon-Fri, and the role reports directly to the CEO and owner of the company. Compensation is likely to land in the low to mid 100K range, predicated on background and experience! What You'll Do Oversee 80 individuals on the floor Maintain safety and quality standards Oversee productivity and overall efficiency What You'll Need 5+ years of experience in a similar role Supervisory experience preferred

HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model. Our Mission - To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care. Our Shared Vision - Every patient deserves access to quality healthcare. Our Values - The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other. Why You Should Want to Work with Us Significant bonus potential based on team performance and outcomes Health, Dental, Vision, Disability & Life Insurance 401K Retirement Plan (with match) CME and Tuition Reimbursement Paid Time Off, Holidays and Volunteer Time Paid Orientation and Training No holidays/weekends No Hospital Rounds A+ Rated Malpractice Coverage with Tail Coverage Mobile diagnostic service and state-of-the-art technology More details about the benefits we offer can be found at ****************************************** Responsibilities The Medical Pod Leader will be the clinical leader responsible for the clinical performance of clinical pod team members - to include: Accurate diagnosis and documentation, quality, patient experience, affordability, patient safety, clinical team dynamics, and provider productivity. The pod leader will be tasked with developing and maintaining close working relationships with all clinical team members in the clinical pod. The pod leader will also function as the collaborating physician for associated pod advanced practice providers (APPs). This position will have a dyad partnership with the Market Manager and market office staff. Essential Duties and Responsibilities Act as on-site supervising Physician for assigned APPs, and Physicians assigned to the POD (collaborating physician). Total number of collaborative Practice agreements should not exceed state regulations. Collaborative time will correlate to assigned APPs and Physicians Participate in at least 1 ride along with all collaborative APPs per quarter Provide a complex patient visit as needed for each APP under supervision Collaborate with clinical team members associated with pod (Community Health Workers, Medical Social Workers, Nurse Navigators, Care Managers, Patient Care Coordinators, etc.) Develop and participate in APP clinical development (Evidenced based care, professionalism, etc.) Lead and participate in high-risk huddles and ensure all patients discussed have a plan of care documented and includes all care management team members Build team-based culture and work collaboratively with clinical team members Conducts 10 chart audits per month or per state regulations, whichever is higher Act as resource for clinical team members for patient care questions/concerns and participate in difficult conversations with patients/family members as requested by team Routinely conduct panel reviews with APPs Sign DME, death certificates, and other orders as needed on behalf of APP (as regulated by state) Frequently review Quality metrics, pod level performance and identify areas for improvement leading to superior Quality (HEDIS) performance Frequently review clinician capacity and productivity performance. Partner with Site Medical Directors to develop countermeasures and support their implementation when provides are off track Work collaboratively with Regional Medical Director (RMD) to identify opportunities for care improvement Assists with service inquiry, resolution of patient complaints and requests for Pod as needed Assist pod providers to achieve higher EMR efficiency Participate in patient care to assigned panel and other patients as needed (High risk or complex patients, Physician face to face requirements, cognitive assessments, etc.) Participate and lead clinical education regarding accurate diagnosis, documentation and management of chronic conditions Assist with compliance and HR resolutions Responsible for discipline actions and performance reviews for direct reports Additional duties as assigned by the Regional Medical Director as related to clinical pod performance and outcomes. In this role you may work with. . . Clinical Team Members APPS Scheduling Analyst Patient Care Coordinator Clinical Partner/Phlebotomist/Transportation Specialist Market Manager Market Office Staff RMD Patients Patients Family Caregivers Qualifications Required Knowledge, Skills and Experience Bachelor's Degree Must be a Doctor of Medicine or Osteopathy Must maintain a valid driver's license and maintain a good driving record Active CPR Certification Active Medical License Preferred Knowledge, Skills and Experience 1 year of experience at HarmonyCares Medical Group Board Certification Posted Min Pay Rate USD $265,000.00/Yr. Posted Max Pay Rate USD $300,000.00/Yr. Pay Transparency Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.

A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $22.40 Maximum Salary: $32.30 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Warehouse Team Manager Our journey began back in 1929. Since then, we've continued to build a strong and resilient business with a great future. It's why we believe we're the best foodservice provider in the country. Where has your journey taken you so far? * Are you a great people manager? * Do you have the ability to driv...

Job Details Panera Bread 3867 - Canton, CT Full Time None None Any Restaurant - Food ServiceDescription Lead with Purpose at Howley Bread Group (HBG) - Where Warmth Meets Opportunity! At HBG, we're more than just a Panera Bread bakery-café; we're a close-knit family committed to creating a positive impact. Our mission is simple yet powerful: serve others, support one another, and win together . As a Team Manager, you'll play a vital role in supporting this mission, helping to manage daily operations, lead your team, and ensure our guests have an exceptional experience. Why You'll Love This Role: As the Team Manager, you'll work closely with your General Manager, playing a critical role in leading the team and managing the café's day-to-day operations. Help create a welcoming, inclusive environment where guests feel valued, and team members are motivated to do their best. Oversee various aspects of the café, from customer service and team performance to operational efficiency and product quality. Build your leadership skills through hands-on experience, preparing you for future opportunities within the company. Key Responsibilities: Operational Leadership: Assist your General Manager in running daily operations, ensuring the café operates smoothly and efficiently. Team Development: Lead, coach, and develop team members, fostering a collaborative and positive work environment that encourages growth and high performance. Customer Service Excellence: Ensure every guest receives outstanding service, stepping in to resolve issues and continuously improving the overall guest experience. Financial Management: Support the General Manager in managing budgets and controlling costs. Compliance & Safety: Uphold the highest standards of food safety, cleanliness, and regulatory compliance, ensuring that all team members adhere to company policies and procedures. Why Howley Bread Group? Path To Advancement: At HBG, we're committed to promoting from within. As a Team Manager, you'll have the opportunity to develop your leadership skills and advance within the company. Supportive Environment: We are committed to fostering a supportive environment where your leadership is valued, and your career growth is a priority. Community: We value our communities and strive to give back in a meaningful way. Insurance: Medical, Dental, Life, Short-Term & Long-Term disability. Retirement Plan: After 1 year, you are eligible to participate in the company's plan, upon reaching 21 years of age. Vacation: After 90 days of employment, you are eligible for paid vacation. What We're Looking For: Must be at least 18 years old. Previous experience in a supervisory or management role within the retail, hospitality, or food service industry is preferred. Ability to pass a background check. This role requires full-time (40) flexible hours, including nights & weekends. While performing this job, the incumbent is regularly required to stand, sit, talk and hear in a loud environment. Ready to Lead and Grow with Us? If you're ready to step into a leadership role where your contributions truly matter, HBG is the place for you. Join us as a Team Manager and help drive success for our café while building a strong foundation for your career. Apply today and start your journey with Howley Bread Group!

Liquid Personnel is seeking an experienced Team Manager for its client's Occupational Therapy Reablement Service team in Enfield. Our client is looking for a skilled Occupational Therapy Team Manager to lead a busy, therapy-led in-house reablement service. This is a fantastic opportunity to step into a leadership role within a high-impact team that supports residents following hospital discharge and within the community. What will your responsibilities be? You'll work closely with the CQC Registered Manager and OT Assistant Team Manager to deliver a service focused on helping residents regain independence. Your responsibilities will include: Supervising OT staff and overseeing therapy-led interventions Triaging referrals and managing service flow Ensuring outcomes are person-centred and goal-driven Maximising in-house care capacity through effective coordination Qualifications & Experience: HCPC-registered Occupational Therapist Strong leadership and supervision experience Background in reablement or hospital discharge services Excellent organisational and communication skills Why Liquid Personnel? Free DBS and compliance service Twice weekly payroll and ‘Faster Pay' service, getting you paid more quickly Access to exclusive roles that aren't available from other agencies Free access to Liquid's exclusive social work training and CPD portal Your own dedicated consultant with extensive social work knowledge Access to a wide selection of social work positions across the UK “Refer a Friend” bonus - get £500 for each social worker you refer who we successfully place* “Find your own job” bonus - get £250 for bringing your own position to us * Liquid Personnel is an equal opportunities employer. Liquid Personnel Ltd is acting as an Employment Business in relation to this vacancy. * Terms and conditions apply to our bonus schemes. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement. We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List. BH - 193758 GH - 32933

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Job Details Waterbury, CT - Waterbury, CTDescription Customer Engagement Manager and Pricing Coordinator At Hubbard-Hall Inc., we've been helping manufacturers get better results with less chemistry, cost, and complexity for more than 175 years. With headquarters in Connecticut and manufacturing operations in South Carolina and Michigan, we combine deep technical expertise with best-in-class service and logistics. We're proud of our legacy-and even more excited about what's ahead. We're seeking a Customer Engagement Manager and Pricing Coordinator to ensure our sales processes are accurate, efficient, and customer-focused. This role is at the intersection of pricing management, customer account support, CRM oversight, and cross-functional collaboration. If you enjoy working with data, solving problems, and coordinating across teams to create a seamless customer experience, this is a great opportunity to make an impact. What You'll Do Pricing & Analysis: Review pricing and invoicing for accuracy, manage requests from sales and customer service, oversee account-specific pricing updates, and support audits by investigating low-margin items. CRM & Data Management: Maintain and improve CRM functionality, assist sales reps with system support, generate reports and customer lists, and ensure accurate account records. Customer Engagement: Serve as the primary contact for designated house accounts, provide customer communication when sales reps are unavailable, and support smooth processes for new and existing customers. Cross-Functional Collaboration: Partner with marketing on sales meetings and events, work with supply chain on forecasts and inventory, and coordinate with labs, operations, and finance on product and billing issues. Other Contributions: Support webchat coverage, maintain product line contact lists, report on key performance indicators, and contribute to internal projects and special initiatives. What You'll Bring Education: Bachelor's degree in business, marketing, or related field required. MBA or CSOP certification preferred. Experience: 5+ years in sales operations, pricing, or customer account management in a B2B or technical environment preferred. Technical Skills: Proficiency in CRM systems, Microsoft Office, and reporting/analytics tools (Excel, Tableau, etc.). Strengths: Strong organizational skills, attention to detail, and the ability to analyze data and turn it into actionable insights. Collaboration: Proven ability to partner across departments-sales, marketing, supply chain, customer service, finance-to achieve results. Mindset: Customer-focused, data-driven, and comfortable improving processes and solving problems. Lean Six Sigma experience a plus. Leadership: Ability to coach, motivate, and engage colleagues while driving accountability and results. Why Join Us At Hubbard-Hall, you'll join a company that values candor, speed, and respect-principles that guide how we serve customers and how we work together. In this role, you'll have the opportunity to influence both customer experience and pricing strategy, all while collaborating across the business to drive growth and success. Hubbard-Hall Inc. is an equal opportunity employer. Hubbard-Hall, Inc. does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

Job Description Responsible for ensuring smooth operations of the second shift production team by monitoring daily production efforts to remain in alignment with production delivery targets. Responsible for screen printing of conductors on ceramics, screen printing any solder mask or dielectric on products, screen printing braze on customer or DBC parts, and screen printing drying and firing thick film copper on ceramic. The functions are performed in adherence with the pre-established thick film process sheets and procedures that identify the manufacturing steps specific to each type of part that is being manufactured to ensure and maintain lot integrity. Principal Duties & Responsibilities The statements below are intended to describe the general nature and level of work in this position. They are not intended to be an exhaustive list of all responsibilities. The position may require that employees perform other duties as assigned Provide leadership to the second shift team, coordinating their workloads, providing support to ensure that the team delivers, monitoring any issues, and ensuring production targets Provide continuous interaction that motivates the second shift production workers to remain engaged in the company's objective of commitment to quality, which ensures ongoing customer satisfaction Complete work according to process sheet instructions, in a tightly controlled environment Test work results and document part parameters by completing the process sheet and recording yield data in the FileMaker database Inspect parts dimensionally against customer requirements as found in the router Cross train other operators in any areas qualified to do so as a certified trainer Provide engineering support for prototype parts Follow all safety protocols Perform routine machine maintenance and record data in FileMaker if applicable Maintain an organized and clean work area Work independently with minimal supervision Cross train as requested in other areas of the company Experience Minimum of 5-7 years of manufacturing experience. Must be able to work in a standing position for up to 10 hours. Position requires working with chemicals, measuring devices, and microscopes. An individual must have previous experience working in a similar environment. Must have excellent communication skills. Must be able to work independently and demonstrate extremely high levels of precision and accuracy. Chemical Etching and/or CNC Machining experience needed. Education High School Diploma or GED What We Offer Competitive pay A generous benefits package that includes medical, dental, 401K plans, and PTO Employer-paid vision plan, Employer paid Basic Life and AD&D Insurance, and Employer Paid Disability Insurance Tuition Reimbursement 4-Day workweek Monday-Thursday 12 pm-10:30 pm

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Our Mid-Market Sales Team is dedicated to driving growth within our customer base of our Emerging Markets customers. This team focuses on prospecting across all verticals, leveraging deep industry knowledge and strong customer relationships to sell our full suite of products and services. By attending industry events, conducting business reviews, and running strategic sales campaigns, the team ensures our customers receive tailored solutions that address their unique needs and challenges. **About the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team. In this role, you will work closely with our SMB and Strategic customers to drive sales growth through upselling and cross-selling our products and modules. You will leverage your deep understanding of the customer's industry and pain points to provide tailored solutions and support. This role involves establishing and maintaining positive customer relationships through regular interactions, attending industry events, and conducting business reviews. You will also develop strategic sales campaigns, identify sales opportunities, and create proposals for HCM and Payroll solutions. Additionally, you will collaborate with internal teams to ensure customer satisfaction, monitor account health, and maintain accurate data in our CRM system. **Key Responsibilities:** - Customer Relationship Management: Establish and maintain positive relationships with customers through regular face-to-face interactions, including attendance at industry events, trade shows, and conferences. - Industry Expertise: Proactively research and develop expertise in the customer's industry to advise and support customers on best practices and service expansion. - Sales Campaigns: Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. - Sales Proposals: Identify sales opportunities and develop proposals for HCM and Payroll solutions aligned with customer needs. - Product Knowledge: Maintain a thorough understanding of our products and capabilities, incorporating technical advances in presentations to end users. - Account Planning: Develop and maintain Annual Account Plans and Relationship Maps for each assigned account in collaboration with internal stakeholders. - Relationship Building: Build strong relationships with business decision-makers across accounts by leveraging sales management teams, executive sponsors, and in-person meetings. - Customer Experience: Ensure positive customer experiences through existing relationships and conduct at least one annual business review covering adoption, support, and roadmap content. - Customer Engagement: Increase customer engagement by driving attendance at events and collaborating with Field Marketing and Customer Marketing teams. - Account Monitoring: Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams to improve customer satisfaction. - Data Management: Maintain accurate account contacts and sentiment in SFDC, including a rolling 4-quarter pipeline, and engage with marketing-qualified leads within 24 hours. **About You:** **Basic Qualifications:** - 2+ years successful experience in account management, sales, customer success, ERM or a related field, with a demonstrated ability to meet or exceed sales quotas. - OR 1+ years experience in Customer relations and/or business to business sales experience of selling products and/or providing service to a broad customer/prospect base. - Minimum of 1 year experience in the technology/software industries - Ability to travel for face-to-face customer interactions and industry events. **Preferred Qualifications:** - Excellent communication and interpersonal skills. - Proficient in Salesforce - Thrives in a quick-turn, high-paced environment - Ability to prioritize and multi-task while maintaining sharp attention to detail with well-developed organizational skills - Possess strong verbal and written communication skills - Ability to articulate the value proposition of our product offering - Bachelor's degree or equivalent practical experience. - Experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role - Experience optimizing and troubleshooting products or services. **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. **Equal Opportunity Employer:** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ******************. **Pay Transparency:** The base salary range for this position is $90,000 to $95,000; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

The Customer Engagement Manager is a key member of our Go to Market organization responsible for educating and empowering our existing SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and solution-oriented approaches providing value-based data, best practices, and insights to customers to improve retention and customer experience. This is a full-time position and reports directly to the Manager,CustomerSuccess. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Build and maintain strong relationships with existing clients to understand their needs, provide support and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Drive ongoing customer engagement through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Develop relationships with customers to uncover potential risk and overcome objections by reinforcing the value of the products they have purchased + Serve as the primary point of contact for customers, addressing their inquiries, resolving issues and driving value by using customer analytics and regular review of their accounts + Act as a customer advocate within the organization, ensuring that customer feedback, concerns, and needs are communicated effectively to relevant departments for prompt resolution and product improvements - wholly own the customer experience + Develop and execute strategic account plans for customers, focusing on objectives, tactics and timeliness to maximize growth and retention + Contact and secure upcoming renewals at least 120 days in advance of maturity date + Provide training and support to customers on using products or services effectively, utilizing methods such as product demonstrations, training sessions and/or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools + Stay up to date of job, product, and industry-related training opportunities + Educate and empower clients to take full advantage of product features and updates, guiding them through transitions and helping them integrate changes into their daily operations + Leverage data and insights to identify adoption gaps and deliver targeted training, resources, or recommendations to improve engagement and retention **_Key Metrics for Success_** **Engagement Metrics:** Client usage rates and engagement with key platform features **Renewal Rate:** Percentage of clients renewing beyond their first year **_Education Requirement_** + High School Diploma or GED + Bachelor's degree and/or combination of equivalent work experience preferred **_Required Experience, Knowledge and Skills_** + 2+ years of relevant sales, account management, or support experience supporting SaaS based software + Proficiency in desktop software programs (Word, Excel, PowerPoint) + Ability to learn SaaS products + Basic construction industry knowledge or ability to learn construction industry knowledge + Technical skills + Superior personal integrity and ownership of outcomes + Exceptional communication skills + Relationship building and client-centric skills + Ability to coach customers on best practices and uncover pain and solution + Empathetic small business growth mindset to identify meaningful opportunities for customers benefit + SKILLS: Communication/Interpersonal, team building, growth mindset, conflict resolution, organization, coaching/mentoring, effective writing and presentation, problem solving, storytelling, decision making and time management, strategic planning, and critical thinking **_Preferred Experience, Knowledge and Skills_** + Working in a SaaS based environment + Previous CRM or order management experience **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $_ _50,000-$65,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** _\#LI-Remote_ _\#LI-SB1_ _\#DE-Remote_ _\#DE-1144-2025_

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Expectations: * Dedicated team builder. * Exceptional ability in implementing multiple assignments. * Outstanding analytical problem-solving skills. * Excellent communications and interpersonal skills. * Flexible and adapt well to changing organizational needs. * Liaison between senior management and staff members. * Proactively resolve escalated customer issues. * Resolve customer service issues. * Provide consumer resolutions in a call center/retail environment. * Inspect furniture returns and exchanges. * Proactively resolve escalated customer service issues. * Execute warranty protection plans. * Able to identify opportunities and find solutions for continuous improvement. * Act as liaison between the customers, repair technicians and delivery teams. * Communicate delivery concerns with the operation management team. * Maintain repair technician vehicle records and product supplies. * Perform additional functions that may be assigned at the discretion of management. Qualifications: * Excellent phone etiquette. * Interpersonal skills. * Ability to multi-task. * Strong computer skills. * Proven customer service skills. * Prior supervisory or leadership experience. * Ability to work independently as well as in a team setting. * Experience in a fast-paced environment. * High School Diploma or equivalent. * Flexibility to work a retail schedule that includes nights, weekends, and sale events. Raymour & Flanigan proudly supports a drug free and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.

Job DescriptionWe are looking for an exceptional Dental Office Manager to join our team and help us continue to grow! The Office Manager role is a hands-on position that is dedicated to ensuring the success of the team and providing every patient with an extraordinary experience. This position requires someone who excels in a fast paced, dynamic environment who has exceptional multitasking skills, loves interacting with customers and making a positive impact, and is driven to see the success of the entire team! Our mission is to make people want to go to the dentist, and people do want to come to here. If you are looking for a fun, fast, and exciting place to work that will challenge you to grow, reward talent and effort, a place of unimagined career possibilities, we want to talk to you. Responsibilities: Manage employees' schedules and paid time off (not including doctors) Ensure staff is on time, in uniform, and prepared for work before patients arrive Conduct morning meetings with prepared agenda and reviews daily goals Works with existing vendor relationships to manage office equipment, utilities, software, technology, and the facility itself and resolves any related problems or needed repairs Report expenses and End of Month close-out monthly and manage supplies and budget Promote a positive work environment in line with policies and culture Address violations of culture, policies, and protocols and provide corrective action as needed Maintain a full schedule of patients daily Assist patients with understanding and accepting their clinical diagnosis Calculate fees for dental treatment Coordinate financial agreements for the patient's portion of dental treatment costs Administrative duties including checking patients in and out and coordinating payments Interview, hire, and oversee training of new employees Maintain and clean and well-organized office Support clinical staff and perform other duties as assigned Qualifications: Dental office management experience required (including knowledge of dental codes, terminology, procedures, and dental insurance). Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Demonstrated proficiency with Google Apps preferred. Excellent verbal and written communication skills. Ability to multi-task and work in a fast-paced environment. Excellent critical thinking skills. Honesty and Integrity.

Job DescriptionBenefits: 401(k) Company parties Competitive salary Employee discounts Health insurance Opportunity for advancement Paid time off Profit sharing Office Manager Multi-Location Dental Practice (Full-Time) Location: Greater Waterbury, CT Area Are you a natural leader with strong dental operations experience and a passion for building cohesive, high-performing teams? Were seeking an Office Manager to join our dynamic dental group supporting multiple locations. This is a hands-on leadership role for someone who thrives on problem-solving, team coaching, and ensuring operational excellence. What Youll Do: Lead and mentor front desk/reception teams across offices Oversee scheduling, patient flow, and customer service experience Monitor and support insurance billing, claim resolution, and collections Perform monthly A/R reviews and ensure accounts are properly managed Implement systems to clean up active accounts and improve workflows Collaborate with clinical and billing teams for a seamless patient experience Promote a positive, accountable, and growth-oriented team culture What Were Looking For: 3+ years dental office experience, including team leadership Deep understanding of dental insurance processes & Dentrix software Strong communication, organizational, and problem-solving skills Empathy and confidence to lead by example without micromanaging Someone who inspires others to do their best work every day We Offer: Supportive leadership and team culture Opportunities for growth and learning Competitive pay based on experience PTO, holiday pay, and more If you're a forward-thinking dental operations professional ready to make a meaningful impact, wed love to connect.

Reporting Office: Northwest (Watertown) Covering Region/Community: Danbury Job Requirement: Must have BA Degree & minimum 2yrs of direct Case Management experience. Mission Connecticut Community Care helps people of all ages, abilities, ethnicities, and incomes live their best lives at home with active and meaningful connections to their communities. Summary The Care Manager assists individuals in maintaining an interactive process of informed decision-making about Long-Term Services and Supports. Serves a key role in coordinating the efforts of formal and informal caregivers on behalf of clients. Care Management is a person-centered service that values the consumer's choices and rights. At CCC all duties are performed in a manner that fosters the achievement of the organization's mission. Essential Functions 1. Conducts comprehensive, systematic, assessments that are person-centered with individuals, including family or representative as requested, in the person's preferred setting for the discovery, use, and screenings for public programs. 2. Educates individuals on the components of the program, service options, and DSS guidelines, including eligibility, costs, how each may work with the person's formal and informal supports and resources, and the pros and cons/costs and benefits of each option. 3. Promptly completes all client documentation, applications, forms, and additional documentation as required. 4. Monitors and reviews continued cost effectiveness, quality and appropriateness of care plan/service delivery, service order entry and renewals, and the contractual obligations. Works with the individual to make revisions where necessary, at established intervals and as otherwise indicated, in conjunction with the service provider. 5. Conducts person-centered telephone and in-person interviews with clients and their families, and other activities necessary for reassessment of clients and the monitoring and adjustment of care plans. 6. Works effectively as part of an interdisciplinary team and in conjunction with other internal and external resources and committees. Participates in on-call services and acts as backup for emergency community coverage. 7. May participate in mentoring new staff and additional continuing education services. Requirements QUALIFICATIONS Education Bachelor's degree in administration, social work, nursing, public health, psychology, counseling or gerontology or related field required. Experience Must have a minimum of two years' experience in health care or human services (including but not limited to community, hospital, institution or behavioral health). Previous work with elders or disabled population preferred. Bachelor degree in fields related to care management preferred (social work, counseling, nursing, mental health, psychology, gerontology, sociology, RN (licensed in the State of CT), rehabilitation, public health, or human services) Knowledge and understanding of psychological, human development, social, health, and economic factors influencing the attitudes and behavior of individuals and families, especially as they relate to the gerontological and disabled populations; knowledge and skill in interviewing and assessment (social and health) techniques; understanding of chronic illness and its effect on the individual and family. Demonstrated skills/abilities in person-centered approached to care plan development and establishing and maintaining supportive relationships. Ability to comprehend, evaluate, negotiate and plan complex service reimbursements and plan for the costs of care options. Knowledge of community resources available to individuals and families; an ability to mobilize resources into a coordinated and comprehensive plan of care. Familiarity with funding sources, including but not limited to Title XVIII and XIX and provisions of the Older Americans' Act. Computer experience required. Maintains confidentiality of client, company and staff information. Other Reliable transportation, valid driver's license and current automobile insurance. Current CT State licensed RN may provide physical assessments as needed. CCCI Job Code: 6083 Physical Requirements Physical Activity Approximate Percentage of Time Spent in this Activity Bending 5% Climbing (e.g. stairs) 5% Keyboarding 60% Kneeling 5% Lifting (indicate maximum weight to be lifted) 30 lbs. (small office equipment, files, etc.) Reaching 5% Sitting 55% Standing 20% Using Telephone 60% Walking 20% Work Environment (a brief description) Work is performed in various environments including office, client homes, hospitals, nursing homes and other locations. Employees can be exposed to adverse driving conditions and the varying conditions associated with a wide range of home situations. The physical requirements and description of the work environment are representative of what an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Salary Description $50,000

The Role: Dental Dreams in seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists. Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff. Responsibilities: Supervise all front and back-office staff; and cover those roles if necessary. Have a patient-centric disposition and foster a culture of service Hiring & training of support staff, performance management & annual reviews Accurately verify dental benefits and check-in/out processes Assist with presenting and/or explaining treatment plans Collect payments, co-payments, and deductibles Overseeing patient scheduling per goals Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Other duties as assigned Qualifications: Required: Managerial and Dental Assistant experience Possesses a track record for providing outstanding customer service Must be able to work in a fast-paced, hands-on environment Preferred: Dental practice management experience Bilingual Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Job DescriptionJoin a Leading Dental Organization & Transform Your Career! Affinity Dental Management, a premier dentist-run dental organization, provides comprehensive practice management and administrative support services to practices throughout the northeast United States. Our mission is to empower dental professionals, enhance patient care, and stay at the cutting edge of dental medicine. Our entire team is focused on providing cutting edge ideas, mentorship, training, and shared learning to dental professionals in a progressive and exciting industry. Our goal is to help our clients do what they love, which is focus on growing their practices and meeting the needs of their patients, while spending less time on business-related matters. Established in 1999, we are one of America's fastest-growing private company 5 years in a row. We have 45 practices across the northeast United States: NY, MA, CT, and VT. We offer exciting career options and professional growth opportunities in a collaborative, challenging work environment. If you excel in a fast-paced environment and are seeking managerial opportunities in a forward thinking, growing niche, we invite you to learn more about our organization. Don't see an open Dental Office Manager role? Apply today and when we have an opportunity that aligns with your interest and background, we'll be in touch! Why Join Affinity Dental Management? Competitive salary + monthly bonus Health benefits package: medical + vision + dental + 401K + life ins. + disability Offered after 30 days Offered to full-time employees 30+ hours Paid time off: 3 weeks + 8 holidays Opportunities for growth Responsibilities: Staff management, hiring, development, and performance evaluation Collaboration with HR for staffing, recruitment, and employee engagement New employee onboarding, training, and professional development Monitoring patient flow and staff allocation Supervising front and back-office staff and resolving issues Risk management, HR and payroll compliance, and team communication Financial management, cost control, and report analysis Overseeing billing, collections, facilities, and IT systems Ensuring patient satisfaction, care quality, and community outreach Requirements: Bachelor's degree in a related field or equivalent experience 2+ years of medical or dental office experience 3-5 years of managerial experience (preferred) Knowledge of billing codes and insurance plans (preferred) Knowledge of dental software (ie. Dentrix, Denticon) (preferred) Interview Process: 1 virtual/phone interview & 1 in-person interview Affinity Dental Management, as an equal opportunity employer committed to fostering a diverse and inclusive workforce, welcomes applications from qualified candidates of all backgrounds. We will assess all eligible applicants for employment without discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. Salary ranges are subject to vary based on location and individual qualifications; details specific to compensation will be disclosed during the recruitment process. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification. {Dental Office Manager, Practice Manager, Office Administrator, Front Office Lead, Practice Director, Dental Office Coordinator, Dental Operations Manager, Practice Administrator, Office Administration Lead, Dental Clinic Manager, Dental Services Manager, Dental Administration Officer}