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  • Associate Customer Experience Manager

    C&S Wholesale Services, LLC 4.5company rating

    Team manager job in Miami, FL

    OverviewKeep our communities fed. Our focus is simple but meaningful - from our distribution centers to our offices, every employee of C&S and our family of companies works to help feed local families, neighbors, and communities. As an Associate Customer Experience Manager, you will support the business side of the relationship for Independent customers in a region or for a specific Chain under the direction of the Sr. Manager, Customer Experience. This position builds and maintains working relationships with customers' operational management to achieve high levels of customer satisfaction in relation to the company's operations and adherence to standard operating procedures. The role is responsible for day-to-day transactional items and contributes to cross-functional teams in delivering projects and programs that solve problems and remove obstacles for the Customer. You will work collaboratively with cross-functional Customer Experience (CXT) members to identify root causes of operational issues and secure alignment and resources to address chronic challenges.Job Description Full-Time, On-site Role Location: Miami, FL (with regular travel to retail store locations) You will contribute by: Facilitating communications with stakeholders as appropriate. Effectively communicating with customers to resolve service issues and evaluate their requests. Supporting the preparation of customer presentations to review project scope and progress. Monitoring and supporting operational KPI improvement across assigned customers. Assisting in influencing customer decision-making on key improvement initiatives. Supporting new customer start-ups as requested. Supporting operational planning around key customer events, such as holiday planning, grand openings, anniversary sales, and major in-store events. Communicating and managing changes in Company operational policies and procedures as directed. We're searching for candidates with: Retail operations background is required Knowledge of supply chain is strongly preferred Strong communication skills Strong analytical and business acumen Strong project management skills Strong technical computer skills Willingness and ability to travel frequently 2-5 years of relevant work experience Bilingual (English/Spanish) is required Environment: Store : Office Temperature (65F to 75F) Office : Office Temperature (65F to 75F) We offer: Weekly Pay Benefits available from day 1 (medical, dental, vision, and more) Company matched 401k PTO and Holiday Pay offered Career Progression Opportunities Tuition Reimbursement Employee Health & Wellness program Employee Discounts / Purchasing programs Employee Assistance Program Every person matters. We keep our values alive through a culture that embraces differences and ensures that every person matters. The Fine Print This Job advertisement does not constitute a promise or guarantee of employment. This job advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of C&S Wholesale Grocers. QualificationsBachelor's Degree - General StudiesShift1st Shift (United States of America) CompanyC&S Wholesale Services, LLCAbout Our Company C&S Wholesale Services is one of many companies within the C&S Family of Companies, the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. At C&S, We Select the Best & those with the motivation, pride, and drive to succeed in our fast-paced world. Working Safely is a Condition for Employment with C&S Wholesale Services, Inc. C&S Wholesale Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
    $27k-46k yearly est. 5d ago
  • Team Lead, Market Operations

    Carvana 4.1company rating

    Team manager job in Florida City, FL

    At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $37k-43k yearly est. 3d ago
  • Design Team Manager

    ACD Consulting 4.2company rating

    Team manager job in Miramar, FL

    •Provide leadership and technical guidance to employees delivering repair engineering and reverse engineering / design support to ACD customers. •Work closely with the ACD General Manager to align engineering goals with company and Coltala Aerospace objectives. •Collaborate cross-functionally with vendors and internal/external customers. •Serve as a direct line manager for Florida located employees, ensuring reverse engineering / design solutions meet engineering, quality, performance, and regulatory standards. •Proactively identify and mitigate technical risks and bottlenecks. •Lead technical reviews and scope ticket assignments for remote engineering staff. •Participate in the development and documentation of ACD Consulting technical standard operating procedures. •Allocate engineering resources appropriately to meet project timelines and budget. •Oversee scheduling and on-time delivery of engineering assignments. •Partner with stakeholders to proactively address customer feedback and technical concerns. •Ensure engineering deliverables are timely, professional, and exceed customer expectations. Minimum Requirements: •Bachelor's degree in Engineering or a related technical field, or equivalent aviation maintenance experience (8+ years). •8+ years of aviation experience, with 2+ years in a leadership role preferred. •Experience with AMM, IPC, SRM, and CMM data. •Experience supporting Part 121 airlines and/or Part 145 repair stations. Abilities Required: •Proven leadership and team development in aviation maintenance. •Strong communication, organizational, time management, and problem-solving skills. •Technical writing proficiency. •Customer-focused mindset with attention to project timelines and scope. •Resourceful and proactive work approach. •Availability for in-person or video business meetings. •Passion for the aerospace industry. •Willingness to travel as needed. •Proficiency in Microsoft Office Suite and other company systems. •Detail-oriented with the ability to manage multiple priorities. •Fluency in English. •Understanding of aviation standards and regulatory compliance. •Collaboration skills with technical and non-technical teams. Note: This job description is not intended to be all-inclusive. Additional responsibilities may be assigned as needed.
    $48k-92k yearly est. 1d ago
  • Guest Experience Manager

    Robert Half 4.5company rating

    Team manager job in West Palm Beach, FL

    The Guest Experience Manager supports the development, delivery, evaluation, and overall quality of the public programming and community outreach initiatives. The Guest Experience Manager will lead program creation and educator facilitation for existing exhibit-based experiences. They will also plan and build innovative new programs. This role also oversees the development and implementation of surveys, data collection, and evaluation tools to assess program quality, guest satisfaction, and learning impact. The position supervises and mentors Guest Experience Educators, volunteers, and interns. Responsibilities Research, develop, prepare, and deliver engaging science activities, workshops, demonstrations, and programs for guests of all ages. Create, implement, and supervise programs and daily exhibit experiences. Design and develop new programs for expansion spaces. Collaborate on special events and grant-funded programming. Communicate with community partners to support and coordinate programming. Provide a positive, inclusive, and engaging atmosphere for all guests. Oversee planning, inventory, organization, and storage of materials used in daily and seasonal programming. Manage operational needs, training, and quality standards for educator-led exhibit programs. Support off-site outreach operations and coordinate logistics for events. Develop, implement, and manage surveys, feedback tools, and data-collection methods to evaluate program effectiveness, guest experience, and learning outcomes. Collect, analyze, and report data to inform program improvements and support grant reporting. Coordinate volunteer tasks and scheduling with the Events Manager. Assist with setup and breakdown of activities, programs, and special events. Perform additional duties as assigned to support the Community Engagement & Education Department as programs expand. Requirements: Minimum of 3 years of experience in educational programming, science, or technology; bachelor's degree preferred. Strong interest in public education, public speaking, and STEM/STEAM programming. Creativity, enthusiasm, and strong ability to engage guests through hands-on learning; theater experience is a plus. Comfort working with chemicals, tools, craft materials, and small animals as needed. Proficiency with computers and basic data-tracking tools; experience with survey or evaluation software is a plus.
    $44k-64k yearly est. 2d ago
  • Plant Operations Manager

    Diversified Recruitment Services, LLC

    Team manager job in Fort Lauderdale, FL

    As the Operations Manager at a marine air-conditioning manufacturing facility, you will play a pivotal role in leading day-to-day operations while driving continuous improvement across safety, quality, productivity, and cost. This role is ideal for a hands-on leader with a strong foundation in Lean Manufacturing and a passion for developing people and processes to achieve operational excellence. Key Responsibilities Operational Leadership: Oversee all aspects of daily manufacturing operations to ensure efficient production, on-time delivery, and adherence to quality and safety standards. Lean & Continuous Improvement: Champion Lean Manufacturing principles, implementing process improvements that eliminate waste, increase throughput, and enhance workplace organization. Strategic Execution: Partner with the General Manager to develop and execute operational strategies that align with overall business goals. Team Development: Lead, mentor, and develop a team of supervisors and production staff, fostering a culture of accountability, safety, and engagement. Production & Workflow Management: Monitor production schedules and system performance to identify and resolve bottlenecks, ensuring smooth workflow and optimal resource utilization. Cross-Functional Collaboration: Work closely with Supply Chain, Quality, Engineering, and Sales to integrate operations with order management, logistics, and customer fulfillment processes. Quality & Compliance: Ensure all products meet internal and industry quality standards, while maintaining compliance with environmental, health, and safety regulations. Cost & Resource Management: Prepare, monitor, and manage operational budgets, focusing on efficiency, waste reduction, and cost optimization. Supply Chain Coordination: Collaborate with procurement and logistics to ensure consistent supply of raw materials and timely component delivery. Qualifications Bachelor's degree in Engineering, Operations Management, or a related field (MBA or Six Sigma certification a plus). 7+ years of progressive operations or manufacturing leadership experience. Proven success implementing Lean Manufacturing and continuous improvement initiatives. Strong knowledge of production planning, quality systems, and EHS compliance. Excellent leadership, communication, and problem-solving skills. Experience in HVAC, marine, or related manufacturing industries preferred.
    $40k-69k yearly est. 5d ago
  • Operations Manager

    Valcourt Exterior Building Services of Florida, L.C 4.3company rating

    Team manager job in West Palm Beach, FL

    🚀 Operations Manager - Commercial Restoration 📍 West Palm Beach / Fort Lauderdale, FL 🏢 Client: Valcourt Building Services - A national leader in commercial envelope restoration, waterproofing, concrete repair, and window services 💲 Compensation: On-Target Earnings (OTE) $180K+ Are you ready to take the next big step in your career? Valcourt, a nationally respected leader in commercial restoration and waterproofing, is seeking a driven Operations Manager to lead high-profile projects across South Florida. This is your chance to own the operations side of multimillion-dollar projects, mentor a talented team, and make a direct impact on company growth-all while working with a company known for quality, safety, and career advancement. Why You'll Love This Role ✅ High-visibility position reporting directly to the General ManagerManage diverse, challenging restoration and waterproofing projects ✅ Lead and mentor top-tier Project Managers, APMs, and Superintendents ✅ Play a hands-on role in shaping project outcomes, client relationships, and operational success ✅ Join a company that rewards performance, values innovation, and invests in your growth What We're Looking For 5+ years of construction operations experience (concrete restoration or waterproofing strongly preferred) Track record of overseeing project portfolios $20M+ Strong financial management and reporting expertise Proficiency with tools like Procore, CMiC, Viewpoint, or Microsoft Project PMP certification preferred (but proven leadership is just as important) What's in It for You 💰 Competitive base salary-up to $150,000 (based on experience) 🎯 Performance-based bonus opportunities 🚗 Company vehicle or allowance 🩺 Comprehensive medical, dental, and vision coverage 💼 401(k) with company match 🌴 Paid time off + holidays to recharge This is more than just a job-it's an opportunity to build your legacy at one of the most respected restoration firms in the country. 👉 Ready to lead? Apply today or message me directly for a confidential conversation. Referrals are always welcome! Bob Bell ************ *********************************
    $36k-56k yearly est. 2d ago
  • Operations Manager

    Bakemark 4.4company rating

    Team manager job in Miami, FL

    When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service. With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently-located across the U.S. At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits: Competitive Compensation Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost) 401K (generous retirement benefits) with a Company Match Paid Holidays and Paid Time Off SUMMARY: Directs and coordinates activities of warehouse and transportation operations to obtain optimum use of equipment, facilities, and personnel by performing the following duties personally or through associates. ESSENTIAL DUTIES AND RESPONSIBILITIES: Clear reporting on the period GM report is a key requirement, with clear actions for deficiencies as well as opportunities. The report should prompt an open discussion of all other issues as well as responsible reporting on the period report. A clear insight into the working of the branch and the company should be the outcome. Directs all warehouse and transportation operations, closely interacting with department associates. Reviews results of warehouse and transportation operations, compares them to budget. Works Branch General Manager, to take corrective actions to achieve results. Responsible to review sales levels in order to determine allocation and assignment of associates for warehouse and distribution departments. Manages and prioritizes, projects, and schedules. Reviews and analyses weekly and period reports. Makes recommendations or takes actions to achieve desired results. Responsible for all areas of inventory control and implementing BakeMark Best Practices. Responsible for sanitation and physical condition of warehouse, material handling equipment, and rolling stock. Schedules and supervises all repairs as needed, to include review of bids, and subsequent service agreements. Recommends capital expenditures for acquisition of new equipment to increase efficiency and services of operations department. Responsible for managing food safety and security for the branch. Responsible for the safety of departmental associates and visitors. Directs investigations of all accidents, and recommends corrective actions. Follows up to ensure that appropriate corrective actions are taken. Ensures compliance with warehouse and transportation related administrative policies, procedures, safety rules, and governmental regulations. Directs salvage of products identified as damaged or spoiled. Directs investigations into causes of customer or shipper complaints and responds accordingly. Follows up on ALL customer requests and inquiries to ensure appropriate response is made and customer is satisfied. Works closely with union representatives at bargaining unit Branches. Serves as first point of contact for union communication and grievances. Treats all customers (both internal and external) with respect, courtesy, and kindness. Upholds and complies with policies and attitudes adopted by the company. Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated. Other duties may be assigned to meet Company goals. BakeMark is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BakeMark via-email, the Internet or in any form and/or method without a valid written agreement in place for this position from BakeMark HR/Recruitment will be deemed the sole property of BakeMark. No fee will be paid in the event the candidate is hired by BakeMark as a result of the referral or through other means. BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.
    $34k-52k yearly est. 5d ago
  • Operations Manager

    Resource 4 Floors

    Team manager job in Fort Lauderdale, FL

    Resource 4 Floors is South Florida's premier provider of flooring services for commercial projects, specializing in corporate offices, healthcare spaces, and higher education facilities. With over four decades of expertise, we offer tailored solutions from concept to completion, emphasizing sustainability and excellence for lasting results. Resource 4 Floors offers competitive salaries and benefits, including 401K with matching benefit, Medical Premium contributions. This position is also eligible for vehicle and phone expenses reimbursements and annual bonus. Job Summary: The Operations Manager is responsible for overseeing all flooring installation projects, managing a diverse team of flooring mechanics, junior mechanics, helpers, and delivery associates, and ensuring the smooth operation of the warehouse. This role entails coordinating with project supervisors, maintaining inventory, ensuring adherence to safety and quality standards, and fostering effective communication between teams and clients. Key Responsibilities: Team Leadership and Development: Supervise and lead the flooring installation team, including Senior Flooring Mechanics, Junior Mechanics, Apprentices, and Delivery Associates. Train and mentor staff on installation techniques, safety protocols, and company standards. Monitor team performance and provide feedback to improve skill levels and efficiency. Project Management: Oversee the planning, scheduling, and execution of flooring installation projects from start to finish. Review all new projects in Monday.com, assigning appropriate supervisors and teams based on project complexity and requirements. Collaborate team members to align project timelines and resource allocation. Price out labor for complex or large-sized projects to ensure accurate budget estimates and effective resource management. Warehouse Management: Oversee the daily operations of the warehouse, including the organization and management of flooring materials and tools. Ensure accurate inventory tracking, storage, and handling of materials to prevent loss and ensure timely availability for projects. Coordinate with suppliers for material orders and manage incoming shipments, ensuring all materials meet quality standards. Quality Assurance: Conduct regular inspections of installations to ensure compliance with company standards and client expectations. Address and resolve any installation defects or issues promptly, ensuring corrective actions are implemented. Maintain documentation of quality checks and installation progress. Safety and Compliance: Enforce safety protocols and ensure that all team members use personal protective equipment (PPE) as required. Conduct safety training sessions and maintain records of safety incidents. Ensure compliance with local and industry safety regulations. Documentation and Reporting: Ensure accurate completion of project documentation, including timelines, estimates, and progress reports. Utilize project management tools (e.g., Monday.com, Exak Time) to track project statuses and team hours. Analyze project data to identify trends and areas for improvement. Resource Management: Manage inventory of flooring materials and tools, ensuring they are organized and readily available for installation teams. Oversee the maintenance and proper storage of tools and equipment used in flooring installations. Ensure the warehouse is clean, organized, and compliant with safety standards.
    $40k-69k yearly est. 2d ago
  • Operations Manager

    Tom Ford Fashion 4.8company rating

    Team manager job in Miami, FL

    JOB TITLE: Operations Manager REPORTS TO: General Manager Job Purpose: The Operations Manager is responsible for working closely with the Store Manager to support the long-term strategic vision for the TOM FORD Store and the day-to-day business operations, including coaching and management of the non-Selling employees, supporting sales target achievement and delivering top client experience through sound operational procedures, processes, policies and strategies. Tasks & Responsibilities: Product & Stock Management: Maintain sales floor and BOH to the highest standards, in-line with Brand guidelines Manage all consignment activities, COG's, negatives and on hands for store Facilitate transfers to support optimal sell-thru and support zone success Minimize stock damages thru strong stock management and ensuring excellence in BOH Conduct regular inventory cycle counts as directed and communicate proactively with corporate office on inventory issues Monitor merchandise pricing and ensure accuracy Ensure exceptional standards of all stock areas, including well-organized and maintained stock areas that enable strong selling and a fast and seamless client experience Store Operations & Process Management: Monitor Company policies and compliance matters; ensure adherence to policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales and record-keeping procedures Ensure the store is secure and oversee compliance with all opening/closing procedures Train, coach, and lead all associates in the execution of operations tasks, including all POS procedures, returns, alterations, shipping & receiving, and all other operational tasks Follow the Company operational guidelines and polices at all times Ensure the safety of the Store and its Employees is a priority at all times Open and close the Store as needed Work with the General Manager to ensure optimal staffing across all departments by effectively managing schedules to maintain appropriate coverage Parter with Finance to ensure all Accounts Payable & Receivable processes are managed accurately and in a timely manner People & Talent Development Work with Store Leadership to develop strong market talent pipelines; identify, recruit, and retain top talents in all non-selling roles Support the Store Performance Management process: ensure clear expectations are set and that talents are rewarded for top performance; work with General Manager to correct underperformance as needed Create a safe and inclusive workplace for employees and clients Participate in store meetings to discuss goals, performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates Support a high energy and a positive work environment; maintain a fair, consistent, and equitable set of standards to inspire and motivate the team Skills, Competencies & Requirements 5-8 years of retail Operations experience required; preferably in a luxury environment Strong entrepreneurial spirit, initiative, and commercial ability Deep knowledge of the luxury industry with a high level of fashion sensitivity Availability to work during Store hours of operation, including nights, weekends, and holidays, as needed Ability to maintain presence on selling floor for long periods as needed Strong interpersonal, communication, organization, and follow-through skills Capacity to motivate, train and develop a sales and operations team Ability to create high energy and a positive work environment. Successfully work and manage time in a dynamic and fast paced environment Must be able to operate all equipment necessary to perform the job, including Microsoft Excel, Word, PPT and Microsoft Teams, POS and phone systems, cash register and all other office equipment as needed Ability to lift or carry (pushing/pulling) up to 25 pounds (or more). Ability to bend, stoop, reach or squat to handle and stock merchandise Ability to stand or walk for long periods (4-6 hours)
    $65k-94k yearly est. 3d ago
  • Operations Manager

    Foundrae

    Team manager job in Miami, FL

    WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. WHO WE ARE LOOKING FOR: Operations Manager POSITION SCOPE: We are seeking an Operations Manager to act as the point person for maintaining and supervising all the inbound/outbound merchandise, inventory management, order processing and the maintenance and organization of back of house and supply areas. Additionally, this role will supervise maintenance and cleaning operations. The Operations Manager will oversee a Coordinator and communicate and collaborate with Corporate Office to streamline operational logistics and procedures to ensure an elevated customer experience, appropriate inventory levels, and store ease-of-use. Responsibilties Participate in inventory cycle counting and use active problem solving to investigate discrepancies. Investigate and resolve negative on hands Follow up on open transfers to ensure completion Protect the company's inventory and assets through thorough inventory management, accurate and timely cycle counts and resolve inventory concerns. Maintain accurate vault organization and consistently spot check inventory trays to ensure accuracy of product storage both in the vault and on the floor. Monitor internal inventory movement via transfers. Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor. Provide sales support on the floor as needed including wrapping, client services, hospitality or any needs as directed by manager on duty. Act as manager on duty when needed and in the absence of Store Manager and Assistant Store Manager. This could include opening and closing the store, approving employee timecards, completing bank deposits, counting registers and assigning tasks as needed. Ensure timely communication with management and sales team regarding new arrivals and product replenishment. Monitors the After Sales, Before Sales and product return processes. Identify store maintenance issues, lighting concerns, cleaning, and security. Work closely with Corporate or external vendors to report, catalogue, prioritize and resolve areas that impact store structural function and image. Ensure merchandise and supply deliveries are accurate, verifying all quantities shipped / received match corresponding documentation for all incoming / outgoing shipments. Maintain organized shipping area ensuring all outgoing merchandise is properly packaged and within our shipping guidelines. Manage courier relationships to monitor shipments and file claims when necessary. Order and manage non-merchandise supplies like stationery and packaging and restock the boutique as needed. Maintain client order workflow including overseeing the Bench Jewelers workflow, coordinating artwork, managing order flow, prioritizing and escalating urgent orders, and pulling pieces for studio work. Confirm product details, quality level and assembly accuracy before processing. Work with sales team and fulfill all orders and maintain systems for up-to-date information. Administer quality checklist and validate using brand standards. Accurately document all inventory movement for orders. Log and track customer returns for repair using Repair Tracker. Monitor and log unfulfilled work orders and track incomplete orders Complete tasks and projects assigned by Store Management. Coordinate with the Corporate Operations Office, to manage and supervise all the operations procedures and ensure consistency. Review operations processes and performance, recommend solutions for improvement as needed for store efficiency. QUALIFICATIONS: Minimum of high school degree, bachelor's degree preferred. Minimum of 5 years previous experience in Retail/ Operations Management with at least 2 years in management experience Mac proficient, advanced excel skills and knowledge of design programs a plus Outstanding attention to detail, highly organized, reporting skills, interest and demonstrated experience in creating and streamlining processes Strong written and verbal communication skills Self-starter and multi-tasker Can work a flexible schedule, which includes evenings, weekends and holidays ensuring that the store is always fully operational Demonstrated ability to navigate through uncertainty and provide clarity in direction to both self and team
    $40k-69k yearly est. 3d ago
  • Team Operations Manager - The Tzinker Team (Bal Harbour, Miami)

    The Agency 4.1company rating

    Team manager job in Miami, FL

    Disclaimer: The below posting is on behalf of The Agency Bal Harbour, a Global Partner of The Agency. About the Role 📈 Reports To: Daniel Tzinker (Team Lead, Tzinker Team at The Agency RE) The Operations Manager is the driving force behind the Tzinker Team's efficiency, organization, and growth. As Daniel's right-hand person, you'll manage all business operations, ensuring that agents, staff, and systems work seamlessly together. This role owns the people, processes, and systems that power the team. You'll oversee and optimize team performance, implement efficient workflows, and ensure lead conversion, contact management, and transactions are handled flawlessly. The ideal candidate is a highly organized leader with real estate operations experience, a deep understanding of sales team management, and a passion for driving business success. This is a high-impact, in-office role-you'll be embedded with the team daily in Bal Harbour, working directly with Daniel, agents, and staff to keep the business running at peak performance. Responsibilities 1. Business & Team Management Act as Daniel's second-in-command, handling all operational and administrative functions so he can focus on generating and closing deals. Manage & support all team members, including: Transaction Coordinator Inside Sales Associate (ISA) Marketing Manager Team Agents Prepare for and lead weekly team meetings to ensure alignment, progress tracking, and accountability. Conduct regular 1:1 check-ins with each team member to provide guidance, track progress, and address roadblocks. Host bi-annual performance reviews for all staff and agents, setting clear goals and expectations. Hold agents accountable for: Converting team-generated leads into active clients and closings. Following up on listing inquiries and converting them into direct clients. Executing their business development plans to grow the team's overall business. Recruit, onboard, and train new team members as needed. 2. Contact & Lead Management Oversee and maintain an organized, up-to-date contact database across multiple platforms: Follow-Up Boss (CRM) APT (The Agency's CRM) ActivePipe (E-Blast & Marketing Automation) RedX (Outbound Prospecting System) Ensure all leads and past clients are actively engaged with the right follow-up systems in place. Monitor lead conversion efforts, ensuring proper outreach and nurturing to maximize opportunities. Collaborate with the Inside Sales Associate (ISA) to optimize lead flow and prospecting efforts. 3. Operational Readiness & Growth Strategy Ensure smooth day-to-day operations, identifying and eliminating inefficiencies. Optimize systems and workflows to improve team productivity and profitability. Develop & implement business growth strategies, ensuring the team continues to scale effectively. Manage budgets & financial tracking, ensuring operational expenses align with revenue goals. Collaborate with Daniel on long-term planning, helping steer the business toward future success. 4. Performance Tracking & Reporting Own team performance tracking & reporting, ensuring clear visibility into business results. Monitor key performance indicators (KPIs) for lead conversion, agent production, sales volume, and revenue. Generate weekly/monthly reports to track pipeline, closed deals, and agent performance. Ensure accountability through regular performance insights, helping optimize team success. Who You Are Real Estate Operations Expert: You have strong experience managing high-functioning real estate teams, keeping them organized and performing at their best. Sales Team Leader: You know how to hold salespeople accountable, drive performance, and create a winning culture. Tech-Savvy & Systems-Oriented: You're comfortable with real estate CRMs, marketing automation, and prospecting tools. Master of Organization & Execution: You create and implement systems that drive efficiency and growth. Proactive Problem-Solver: You anticipate challenges and find solutions before they become problems. Strong Communicator & Leader: You can motivate, guide, and manage a team with clarity and confidence. Growth-Minded: You thrive in fast-paced, high-growth environments and are always looking for ways to improve the business. Bilingual is a Plus: English required, fluency in Spanish, Russian, or Hebrew preferred. It is the policy of The Agency not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because they are a protected veteran.
    $53k-100k yearly est. Auto-Apply 60d+ ago
  • Manager, Customer Support

    Anton Paar Quantatec Inc. 4.2company rating

    Team manager job in Boynton Beach, FL

    Are you interested in driving customer success and the utilization of cutting edge, innovative products and analytical instruments? Do you thrive on defining team goals, driving customer engagement, and creating winning customer experiences? Do you love idea of helping customers and technical end users learn how to use new products, troubleshoot existing instruments, and improve sustainability of instruments? If you answered yes, let's discuss our Manager, Customer Support role today! Snapshot of What You'll Do: The Customer Support Manager leads the Customer Support organization unit which is responsible for the following functions: Customer Support: Providing the best possible technical support to our customers (sales subsidiaries and distribution partners), answering all service-related and standard questions concerning our products, passing on customer feedback and customer requirements to those responsible to sustainably improve product quality, and providing additional ideas for future product developments. Repair: Providing fast, high-quality, and cost-effective repairs for customers in-house. The Impact You'll Make: The Customer Support Manager has excellent troubleshooting skills, product knowledge, and engages with inter-company teams to drive successful initiatives. Job duties include: Ensuring every staff member receives the appropriate mentoring and development needed to be successful by conducting regularly scheduled meetings and providing enriching guidance and feedback Ensuring all service employees are properly trained and cross-trained on instruments by auditing trainings and providing feedback Ensuring all service employees are properly trained and cross-trained on support (email, web, CRM) by auditing interactions and providing feedback Monitoring customer service feedback and implementing and tracking improvements Managing the improvement process for OBF and warranty repair cases up to the final C1 quality notification Creating error statistics (notifications from customer sites) and informing the people responsible Maintaining constant communication and contact with staff to pass on information and to maintain an open, positive, cooperative, and productive work environment Performing repairs internally and supporting those responsible for service at the subsidiaries and sales partners Processing repairs and returns, and adjustment of in-house instruments Monitoring all projects assigned to department staff Managing staff schedules to ensure appropriate coverage to support organizational requirements The position requires up to 10% overnight travel domestically and internationally Ensuring compliance as appropriate with US Export Administration Regulations, and reporting any deviations to Compliance Officer or Administrator Planning and monitoring personnel capacities, cost centers, and internal orders Optimizing processes, workflows, and workplaces and maintaining order and tidiness in the customer support department All other duties as assigned Education and Experience The Customer Support Manager requires a combination of education, business understanding and good leadership, troubleshooting and communication skills. This role requires the following: Bachelor's Degree in Electronics, Mechanical Engineering, Chemistry, Physics or related field 7 years of experience in technical customer support 5 years of experience managing a team Strong customer service and communication skills Demonstrated ability to handle multiple tasks in a fast-paced environment Familiarity with SAP ERP, CRM or similar business process systems Preferred skills include: Master's Degree in Electronics, Mechanical Engineering, Chemistry, Physics or related field Competencies We Look For: The Customer Support Manager uses a variety of technical skills, industry knowledge and soft skills including: Commitment & Initiative: Leads according to the principles, vision and values of the organization Shows strong support and enthusiasm in their work assignments Launches projects timely, balances workloads and distributes work efficiently Communication & Emotional Intelligence: Provides clear instruction to employees, explains how product or process works, and is available to answer any questions that may arise Ability to get a point across, create a compelling presentation and get buy-in for ideas Inspires others to achieve better results and demonstrate emotional intelligence Collaboration & Teambuilding Works well with others on internal and external teams through interpersonal skills Creates cross-functional teams that utilize the highest skill levels and provide developmental opportunities Build rapport with other departments, build alliances and negotiates effectively Critical Thinking & Problem Solving: Approaches problem solving logically, researches options, avoids biases and focuses on meaningful data to draw the right conclusions even under pressure Effectively identifies challenging or complex issues, evaluates options, and resolves in the best interest of the organization Performs analysis to assess the needs of the department and creates a plan to meet the requirements Department Accountability & Capacity: Takes responsibility for all work activities and personal actions, follows through on commitments, and acknowledges and learns from mistakes Can fully explain job duties and projects for all direct staff and redistributes work effectively Can fully explain the scope, utilization, efficiency and value-added tasks of each employee Employee Management & Development: Demonstrates the ability to manage, lead and enable others Helps employees progress in their career by mentoring on a consistent basis Continuously clarifies responsibilities, priorities and expectations that align with company goals Goal Development & Execution: Identifies measurable opportunities for department and staff to improve Creates opportunities to stretch staff out of their comfort zone Puts into effect of a plan, order, or course of action with a certain degree of immediacy or urgency and does not hesitate or delay moving forward Integrity & Financial Acumen: Behaves honorably and ethically, is truthful and can be trusted Understands and monitors the financial aspects including wages, allocations and expenses within area of responsibility Uses sound judgement in decision making regarding financial matters Quality & Innovation: Works to the highest of quality standards by anticipating problems, testing and checking their work, and pays close attention to detail Continuously looks for way to improve quality within their department and offers suggestions to others areas Creates new and better ways for the organization to be successful while adapting to change and engaging in continuous learning to promote the growth of the individual and the organization. Time Management & Dependability Ability to achieve desired results within given time frames and decide between conflicting priorities Shows up to work on time and is fully utilized and accounted for during work hours Is relied upon and available when additional time and effort is required Supervision Exercised This role has supervisory responsibilities for 5 or more employees and participates in multiple projects and cross functional teams. Physical Requirements & Working Conditions While performing the duties of this position, the employee is regularly required to sit, stand, walk, observe, communicate and handle items such as computers, machinery and other equipment. The employee must occasionally lift and/or move up to 20 pounds. Position requires the ability to obtain a Passport for international travel. In regards to organizational issues, the employee will comply with the regulations set forward in the Anton Paar Employee Handbook, except if otherwise stated. Anton Paar QuantaTec Inc. is an Equal Opportunity Employer. Employment opportunities at Anton Paar QuantaTec Inc. are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to: age, race, color, religion, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity, national origin, genetic information, sickle cell trait, marital status, disability, veteran status or any other characteristic protected by law. #LI-JM2
    $50k-84k yearly est. Auto-Apply 60d ago
  • Call Center Supervisor

    Inktel Holdings 4.1company rating

    Team manager job in Fort Lauderdale, FL

    Driven by our Passion for People, our Operations Supervisors are experts in coaching, training and bringing the best out of our agents. Developing talent is their bread and butter-and our Ops. Supervisors consistently perform at a high level. They report directly into the Site Director of their respective sites. They are primarily responsible for coaching their team of agents, developing talent, monitoring wait times, reporting on key metrics and managing escalations. Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA-and we don't use the word "strive" lightly. It embodies what we value. Qualifications: * Proven track record of ALL of the following: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship * Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness * Empathetic and active listening * Excellent communication skills: concision and clarity * Passion for coaching, providing feedback and developing talent * Positive outlook and enthusiastic attitude * Conscientious team player * Driven by delivering results * Professional demeanor, put together * Dependable and consistent * 2-5 years of contact center or customer service experience with a minimum of two years in a leadership/management role * Thrives in a fast-paced environment with changing priorities and goals * Able to commute to our office in Ft. Lauderdale Responsibilities: * Model Inktel's Passion for People in every interaction. * Lead a team of 15-20 direct reports; coach, develop, and motivate them to ensure that they are providing world-class customer service on all customer interactions, delivering on their commitments, and maximizing their potential. * Implement strategies to keep attrition low. * Oversee the day-to-day operation of your assigned program and ensure that program goals, such as service level, quality, and staffing, are met. * Drive a culture of accountability, continuous improvement, and personal excellence. * Communicate key messages effectively to ensure that direct reports are well informed about issues that may impact them or their customers. * Prioritize objectives with little-to-no assistance, find issues and create and execute on solutions that address those issues. * Work constructively with other departments, such as client services, quality assurance, training, and recruiting, to share ideas and leverage best practices. * Develop and audit quality assurance strategies to ensure the delivery of world-class service. Salary & Benefits: The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, and a 401K plan. Inktel is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
    $28k-33k yearly est. 60d ago
  • Customer Support Manager, WPB GTF MRO (On-Site)

    RTX Corporation

    Team manager job in West Palm Beach, FL

    Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not Required Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious. Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? What You Will Do: This position is in the Engineering department of the West Palm Beach GTF MRO Engine Center. The position will act as the primary interface with Operations for the overhaul and repair of GTF Engines for Customer Support Engineering. This position will also be responsible for collaboration with Power Plant Engineers, GTF Network Operations, Operations Gate leads, and Fleet Management organizations. A wide variety of daily tasks are to be supported within the following categories: Key Responsibilities: * Technical data review, interpretation, and authoring * Interface with internal Power Plant Engineering team to assure process & product integrity * Support for authoring technical dispositions for engine hardware approvals & support * Participate in lean manufacturing initiatives that support continuous process improvement * Coordination with engine fleet management programs * Product team technical presentations and cross organization communication * Technical support of Support Equipment and its relationship to engine hardware * Develop proficiency and expertise in Customer Support Engineering (CSE) processes. Qualifications You Must Have * Advanced Degree and 7+ years of Operations, Supply Chain, Materials Management, Engineering, Manufacturing, Aerospace, Aftermarket or Aviation Maintenance experience; OR Bachelor's degree and 10+ relevant industry experience; OR Associate's degree and 12+ years of relevant industry experience. Qualifications We Prefer * Advanced degree in STEM, Engineering, Supply Chain, or Project Management. * Airframe & Powerplant (A&P) licensed or aviation maintenance experience. * Aftermarket Aerospace and Overhaul and Repair (MRO) industry experience. * Experience with disassembly, assembly and test (DAT) process and quality standards, ideally within a turbofan engine environment. * Experience manufacturing operations, production planning and forecasting. * Familiarity with airline engine maintenance costs, contracts, and financial details. * Working knowledge of Pratt & Whitney shop practices, quality standards, processes and procedures. * Understanding of Lean Manufacturing principles, and continuous improvement tools (CORE/ACE/SixSigma, QCPC and RCCA). * Ability to read and interpret technical data, blueprints, and engineering drawings. * Organizational, project management and statistical analysis skills. PMP certification a plus. * Experience using Microsoft Office, SAP, MRP materials management, and Smartsheets. * Ability to work and effectively communicate with all levels of management, shop personnel and customers. What's My Role Type: In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is: * Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility. Learn More and Apply Today! As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 124,000 USD - 250,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $49k-83k yearly est. Auto-Apply 2d ago
  • Front Office Manager - Hotel Experience Required

    Sentral 4.0company rating

    Team manager job in Miami, FL

    Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Learn more about us at **************** Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Experience Manager is essential to supporting our hospitality products at the property level. This role provides five-star guest service by communicating with guests prior to arrival, greeting them upon arrival and assisting them throughout their stay. This is an in-person position located on-site of the property. What You'll Do: Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service Handle property assets, guest and resident information in a way that maintains Sentral standards, best practices, and policies and procedures Work to organize guest stays to ensure thorough service throughout the guest experience Ensure every guest experiences five-star service in a hospitality environment and actively seek five star/positive reviews from guests; coach Experience Team to do the same Set the example for the Experience Associates by projecting an upbeat and positive attitude, warmly acknowledging all residents, guests, and vendors with a smile, greeting them first and conveying a willingness-to-serve attitude Assist in development, creation and ongoing improvement of guest communications, Guest Book, Guidebook, and other items to promote guest experience as deemed necessary by Sentral and the General Manager. Work closely with property team members to ensure that they are updated, trained, and ready when residents or guests have questions Lead the Experience Team Plan, coordinate and oversee resident and guest events with assistance of Sentral Marketing and Explorer teams Oversee each guest experience through tasks including but not limited to ensuring room is inspected and amenity is placed, ensuring Experience Team knows when to expect guest, ensuring guest is having a great stay, ensuring guest departs and housekeeping is aware then re-inspecting the room for either another guest arrival or resident return Prior to Head of Housekeeper position starting, manage the relationship with 3rd party housekeeping vendor Lead Experience Team on implementing guest experience/events and communications Learn and train others on community systems Work closely with the Technology team to oversee hospitality technology implementations onsite Assist in developing processes and SOPs for experience and reservations team as appropriate Respond to booking inquiries, guest questions, onsite issue resolution and billing questions, and follow up with the guest to ensure satisfaction Collaborate with Revenue Management team to ensure rate adjustments will help maximize booking revenue Perform other related duties and assignments as needed and assigned Skills and Experience Bachelor's degree in hospitality management preferred Experience in hospitality (hotels and resorts, private luxury clubs, travel management, etc.) Strong customer service track record that demonstrates an ability to make people feel cared for and supported even under stressful circumstances Exceptional interpersonal and self-awareness skills, including active listening skills Proficient with communication technology and quick learner of new software Excellent written and verbal communication skills Demonstrated enthusiasm for creating inclusive and respectful workplaces Unquestioned integrity with the ability to manage confidential information and sensitive situations with the highest level of discretion and judgment Ability to work a flexible schedule, including evenings and weekends Community Team Perks + Benefits Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars. *Premiums apply for spouse, dependent, or family coverage plans Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals. Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more! Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community. Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more! The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role: Stand behind a desk for the majority of an 8-hour shift Move body in repetitive motions for extended periods of time Work in a space that includes indoor and outdoor spaces, with and without covering Move throughout the property as needed Transport boxes and equipment weighing up to 20 pounds Communicate with other persons in the building Observe details in surrounding areas and on a screen If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section. Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
    $43k-58k yearly est. 60d+ ago
  • MANUFACTURING TEAM MANAGER

    Gotworx Staffing

    Team manager job in West Palm Beach, FL

    Our client located in Riviera Beach, founded in 1980, manufactures industrial gearboxes and other industrial products for their clients located through out the United States, Canada and overseas. Seeking an experienced and dynamic Manufacturing Team Leader . Our chosen candidate will be: SELF MOTIVATED POSSESS EXCELLENT ORGANIZATION SKILLS MECHANICAL/ASSEMBLE ABILITY STRONG ATTENTION TO DETAIL FRIENDLY, APPROACHABLE ATTITUTED If you are seeking stable work, are reliable with real work ethic, mechanically inclined and understand inventory, we want to hear from you! Starting pay range $50k per year 100% paid healthcare for employee, eligible 60 days from permanent hire IRA Contribution, eligible 60 days from permanent hire 8:15 am -5:00 pm Monday-Friday 45 min lunch GotWorX Staffing is committed to equal employment opportunity to all qualified persons without regard to race, color, creed, religion, age, gender, national origin, ancestry, marital status, disability, or any other protected status.
    $50k yearly 60d+ ago
  • Dental Office Manager

    4 KIDS Dental LLC

    Team manager job in Hialeah, FL

    Job DescriptionBenefits/Perks Competitive Compensation including performance bonuses Attractive benefits including retirement planning and bonuses Career Advancement 4Kids Dental is a burgeoning pediatric dental practice dedicated to providing top-notch oral care to predominantly Hispanic communities. We are seeking an office manager to lead our administrative team and help us deliver exceptional patient care. The ideal candidate must be highly organized and able to help implement and monitor operating systems and procedures. Responsibilities Efficiently manage the daily operations of the dental ofice Lead and mentor staff to provide excellent patient experiences Oversee scheduling, billing, insurance processing, and financial management Handle patient inquiries and concerns Implement and maintain office polices and procedures alongside Dental Service Organization Monitor and improve office efficiency and productivity Collaborate between dental office and Dental Service Organization to achieve practice goals Negotiate contracts and pricing with vendors and service providers Accurately maintain general office budget Qualifications Previous experience in Dental Office Management or similar position preferred Leadership skills to inspire and motivate office personnel Proficiency in dental software and office management tools Excellent time management, organization skills and ability to prioritize multiple tasks Strong problem-solving skills and attention to detail Excellent verbal and written communication and interpersonal skills College degree preferred Earning Potential Salary $40,000 + (and will depend on previous experience) Bonuses based on performance metrics
    $40k yearly 2d ago
  • Dental Office Manager

    Star Dental Partners

    Team manager job in Wellington, FL

    Are you a professional Dental Office Manager looking for a fulfilling Full Time opportunity? Join Our Collaborative Dental Team as a Full Time Dental Office Manager at Wellington Smiles in Wellington, Florida! This is an amazing opportunity for a confident leader who thrives in a fast-paced environment with suppoting team and positive culture, loves solving problems, builds strong teams, thrives on structure and accountability, and keeps the office running smoothly with professionalism and heart. At Wellington Smiles you can take ownership, grow professionally, and be proud of what you help build every day. Full Time Dental Office Manager Schedule Monday through Friday 8:00am - 5:00pm, with lunch breaks To learn more about this established practice: ************************ Dental Office Manager Job Summary Within the Star Dental Partners affiliated network of dental practices, the Office Manager is responsible for monitoring and managing the operations of a single location. The Office Manager will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the support team and the primary dentist of the practice. The Office Manager works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results. Full Time Benefits Quarterly Office Manager Bonus Incentive Quaterly Growth Bonus Incentive Monthly Employee Performance Incentive Program 401K Paid Time Off Paid Company Holidays, Bereavement, and Jury Duty Paid Basic Life & AD&D insurance Medical, Dental, and Vision Short Term Disability Voluntary Life & AD&D Insurance Employee Referral Bonus Program Pet Insurance Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives Additional Practice Perks Patient-centric community approach Work/life balance Opportunity for career growth Professional development and support with continuing education Strong business and operational teams Employee Assistance Program for all employees and their household Responsibilities • Team leadership, coaching and training • Profit & Loss (P&L) management • Staff and patient scheduling • Time & Attendance (T&A) management • Payroll process management • Accounts Payable (AP) managementManage insurance claims and other forms of payment • Patient satisfaction and experience • Collaborate on internal and external marketing efforts • Implement policies and procedures • Promote SDP company policies and best practices (published or otherwise communicated) • Management of dental licenses and other related certifications • Maintain current safety procedures and personal protective equipment required to minimize health risks • Other job duties as assigned Qualifications • At least 2 years of dental office management or equivalent experience required • Proficient in dental performance management software (Dentrix, Denticon Preferred) • Strong understanding of marketing strategies, platforms, tools and metrics • Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word) • Solid understanding of P&L management, revenue cycle, A/R (budgeting) • Comprehensive understanding ability to enforce current labor laws • Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.) Work Environment/Conditions • Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required • Ability to travel up to 10% • Prolonged sitting and standing as needed • Ability to lift up to 15 lbs. • Exposure to potentially hazardous objects and/or materials • Ability to wear appropriate work attire as needed or required Equal Employment Opportunity Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $41k-61k yearly est. Auto-Apply 35d ago
  • Office Manager for Ace Handyman Services of South Palm Beach County

    Ace Handyman Services South Palm Beach

    Team manager job in Boca Raton, FL

    Office Manager - are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as a Customer Sales and Scheduling Specialist to ensure efficient and smooth daily operations in our Boca Raton office. In this role you will handle calls from our customers on the types of services & solutions we provide as well as our service model. NO COLD CALLING AND NO CONSTRUCTION EXPERIENCE REQUIRED! MUST HAVE A STRONG PHONE PERSONALITY AND BE COMFORTABLE WITH PHONE SALES. Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen/handyman with the right customer is key to a successful customer experience. This is Leadership Role in our company and you will work closely with the owners in the management and supervision of the craftsman. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise in Boca Raton. If this sounds like the kind of career move you've been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today! Here is just some of what we have to offer: Starting salary from $40,000-$45,000 per year based on experience Hours are 8:00am - 5pm - Monday through Friday Aflac Health insurance Paid Vacation Paid Holidays Advancement and growth opportunities Regular pay reviews Plus more! Job ResponsibilitiesAs an Office Manager, you will be responsible for inbound customer sales while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. Your specific duties in this role will include: Respond incoming job leads in a timely manner Coordinating the schedule for multiple craftsmen and projects Utilizing our dispatching & schedule management software Returning customers calls as needed and following up with past customers Job RequirementsWe are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet. Specific qualifications for the role include: Prior experience as an administrative assistant/scheduling experience Comfortable with sales Adaptive to technology Strong customer service skills Solid typing skills; ten-key skills, a plus Great multitasking and prioritization skills Sales and/or Marketing - a basic understanding of sales and marketing and the differences between the two, a plus QuickBooks Online or other accounting knowledge, a plus Most Important - a GREAT phone personality and the ability to explain our services to potential customers calling in and booking jobs. Build a fun and rewarding career with an industry leader! This will be one of the best places you have ever worked! Apply now! Compensation: $40,000.00 - $45,000.00 per year The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry. Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above. Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
    $40k-45k yearly Auto-Apply 60d+ ago
  • National Physician Recruiting Team Lead/Manager

    Integrated Dermatology 3.8company rating

    Team manager job in Boca Raton, FL

    Integrated Dermatology is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. Our culture is driven by hard-working, dynamic individuals who collaborate to ensure the success of our partner dermatologists. The National Physician Recruiting Team Lead serves as both a hands-on recruiter and the leader of a small but high-performing recruiting team. This role is responsible for managing a personal portfolio of high-priority searches while mentoring and supervising two recruiters. The Team Lead will bring polished professionalism, strong business acumen, and a sense of urgency to ensure Integrated Dermatology attracts and secures the best dermatology talent across the country. This is not a staffing-agency style role - success depends on building trusted, long-term relationships with physicians and advanced practice providers, and representing Integrated Dermatology with credibility and integrity. Job Description Lead, coach, and develop a team of 2 recruiters, ensuring alignment with organizational hiring goals. Supervise daily recruiting activities, review pipelines, and provide feedback to improve sourcing and closing strategies. Maintain personal responsibility for a portfolio of dermatologists and APP searches, particularly high-priority or complex roles. Actively sources experienced dermatology practitioner candidates using standard and creative strategies in target markets. Primary sourcing responsibilities will be contacting undeveloped leads through cold calling, emailing and social media. Partner with operations leaders, practice partners, and the Seeker team to ensure timely and successful hires. Develop creative sourcing strategies and nurture candidate relationships from first outreach to signed agreement. Provide updates and reporting on team activity, candidate pipelines, and market insights to leadership. Model professionalism and urgency in all interactions with candidates and internal partners. Qualifications Bachelor's degree required. 5+ years of physician recruiting experience, preferably in a specialty healthcare MSO or multi-site practice. Prior experience mentoring or leading other recruiters. Strong interpersonal and communication skills with ability to influence providers and business leaders alike. Demonstrates high emotional intelligence and polished professional presence Skilled in creating presentations across various platforms, including PowerPoint, and confident presenting to physician audiences such as residency programs. Strong organizational skills with ability to proactively prioritize Strong PC skills, including MS Office applications - Advanced Excel Ability to leverage social media and networking ability Demonstrated ability to manage high-volume recruiting without sacrificing relationship quality. Polished presence, business acumen, and ability to represent the organization credibly. Travel 10-20% when required Additional Information Job Type: Full-time #LI-REMOTE Experience: 5+ years physician recruiting/supervisory experience (Required) Education: Bachelors Degree (Required) Compensation: Competitive base pay plus commission, along with comprehensive benefits Integrated Dermatology and it's entities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $52k-83k yearly est. 1h ago

Learn more about team manager jobs

How much does a team manager earn in Weston, FL?

The average team manager in Weston, FL earns between $37,000 and $131,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Weston, FL

$70,000

What are the biggest employers of Team Managers in Weston, FL?

The biggest employers of Team Managers in Weston, FL are:
  1. VITAS Healthcare
  2. Kering Americas Inc
  3. ACD LLC
  4. Gucci
  5. Crawford & Company
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