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Team manager jobs in Wichita, KS - 73 jobs

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  • Licensed Insurance Customer Service

    Kevin Shields-State Farm Agency

    Team manager job in Wichita, KS

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Wichita, KS. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $94k-138k yearly est. 14d ago
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  • Team Manager

    Panera, Flynn Group

    Team manager job in Wichita, KS

    Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers. We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person. Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests. + As a Team Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team. + You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience. + Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people. + We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding social skills. This is an outstanding opportunity to join a rapidly growing concept. Essential Duties and Responsibilities Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding. Typical work activities for a Team Manager: + Serve as a role-model and lead the team. + Ensure that team members are providing great customer service. + Taking ownership for the business performance of the restaurant. + Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures. + Run quality opening, mid and closing shifts ensuring a consistent positive customer experience. + Coordinating the entire operation of the restaurant during scheduled shifts. + Greeting customers and doing table visits to ensure customer satisfaction. + Recruiting, training and motivating staff. + Assist the specialist within the bakery‐cafe, ensuring team members are properly trained and fully competent in all aspects of food service and customer support. + Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices. + Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card. Education and Experience + At least 1-2 years Hospitality experience. + Food Management Certifications also a plus + Must have the "Run it Like you Own It Mentality" + Excellent organization, customer service and time management skills + Proven track record for leadership. + Passion, energy and a positive attitude + Work well under pressure and be able to work with a diverse group of people + Have a valid driver's license and reliable transportation. + Reference checks Perks for our employees: + Competitive wages + Flexible work schedules + Meal Discounts + Health Benefits + 401(k) with company match + Paid Vacation + Development opportunities Physical Standards: + Must be able to stand and exert well-paced mobility for up to ten (10) hours in length. + Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. + Must be able to read and write to facilitate communication. + Must possess finger and hand dexterity for using small tools and equipment. The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time. Why Work for Flynn Panera? Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $41k-86k yearly est. 60d+ ago
  • Supervisor, Customer Services

    Envoy Air Inc. 4.0company rating

    Team manager job in Wichita, KS

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. #envoyoversight We can recommend jobs specifically for you! Click here to get started.
    $26k-33k yearly est. Auto-Apply 21d ago
  • Children's ICS Team Supervisor - COMCARE

    Sedgwick County, Ks 4.0company rating

    Team manager job in Wichita, KS

    Department: COMCARE Pay: $79,397.00 annually. Work Schedule: Monday - Friday 8:00am-5:00pm Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities. For more detailed information, please visit our benefits page at SCBenefits. Oversee the day-to-day activities of an assigned group of Integrated Care Specialists. Provide clinical and administrative supervision to staff. Conduct intake assessments and provide direct clinical services to SED youth as requested. Provide integrated care services for severely emotionally disturbed children and their families, as needed in the absence of an assigned Integrated Care Specialist. Participate in program planning, development and operation. Participate in the hiring process and train new staff. Leadership * Plan and participate in team meetings to review case activity, engage in team problem solving and provide administrative direction through the dissemination of information and interpretation of company policy. * Attend Integrated Care Specialist leadership meetings facilitated by project managers. Identify needs for training, policy changes and program improvement. * Build and maintain relationships with external and internal customers. * Investigate and mediate patient and/or employee complaints. Resource Management * Monitor batch error reports for all assigned staff members and follow-up to make sure corrections are completed and billings are cleared. * Review and approve: timesheets, planned employee absence requests, employee mileage reimbursement forms, training requests, cell phone statements, and flex fund reimbursement requests for goal directed work completed with individual patients. * Ensure that the following are completed in a timely manner for all assigned staff members: monthly CSR's, progress notes, treatment plans, CBCL's, financial reviews for waiver and non-waiver patients, annual clinical eligibility reviews for SED waiver patients, UR corrections, diagnosis updates and 3160-3161 forms to SRS. * Promptly respond in the field to employee accidents, facilitating appropriate measures to address safety concerns. Employee Development * Participate in the screening, hiring and orientation of new staff members. * Ensure all staff members are trained on performance expectations and documentation standards, as well as, administrative duties, and Sedgwick County/COMCARE/CCBHC policies and procedures. * Assess the skills of assigned staff members through direct observation of work in the field with patients. * Complete interim reviews and annual performance evaluations for assigned staff members and submit to COMCARE human resources staff on time. * Meet with assigned staff to create professional development goals -and approve staff use of designated professional development funds. * Meet with assigned staff for regularly scheduled, individual supervision and maintain documentation regarding the content of the supervisory conference. Minimum Qualifications: Master's degree. One (1) year of supervisory experience. Must be licensed by the Behavioral Sciences Regulatory Board as an LMSW, LMFT, LMLP, LPC, or LP. Employees hired with a temporary license must test for permanent licensure within 90 days of hire. Per Sedgwick County Policy, this is a driving level position that requires a valid US driver's license and current proof of automobile insurance. Must have access to personal passenger vehicle to complete the driving duties of the position. Meet the specifications as outlined in the CMHC/CCBHC licensing standards and pass KBI, DCF child abuse check, adult abuse registry, and motor vehicle screens. Must complete orientations provided by Sedgwick County and COMCARE. Preferred Qualifications: Five years of supervisory experience. Master's degree or higher. May be clinically licensed by the Behavioral Sciences Regulatory Board as an LCP or LCPC, LCMFT, or LSCSW. Applicants have rights under Federal Employment Laws. Please find more information under the following link. Apply for a Job | Sedgwick County, Kansas
    $79.4k yearly 1d ago
  • Facility Services Customer Support

    Dondlinger Construction 3.7company rating

    Team manager job in Wichita, KS

    Dondlinger Construction Company is one of the industry's most experienced general contractors with over 125 years in business. Founded in 1898, Dondlinger has a long history of completing landmark projects throughout the region, including Kansas, Oklahoma, Colorado, Missouri and Iowa. We have capabilities in commercial building, civil construction; including bridge and heavy highway, and underground utility construction. In addition, Dondlinger works year-round, has career advancement opportunities, and comprehensive benefits. Visit our website at ******************** to learn more about our completed and currently "under construction" projects, our rich past and our exciting future. Dondlinger Construction is an EEO Employer. Veterans, Women and Minorities and Disabled individuals are encouraged to apply. Job Title: Facility Services Customer Support Job Responsibilities: This position expects working hours generally between 8:00 am and 5:00 pm Monday through Friday but could vary slightly for off hour service orders as assigned. * Provide administrative support in achieving goals and objectives set forth by the Manager and Coordinator team through the life cycle of all assigned clients. * Provide administrative support to the service ticket tracking for all assigned client work orders. * Provide administrative coordination between the coordinator team and accounting department through the life cycle of all assigned clients. * Responsible for actively processing service orders with both new and recurring. * Support teams with the Facilities Coordinators to keep projects moving forward at all times. * Engages vendors to meet the needs of work orders as written. * Analyzes and determines needs of customer to decide on necessary scope of work. * Oversees progress of work orders from inception to completion. * Helps to resolve issues and refers significant issues to supervisor. * Assists in collecting vendor paperwork (proposals, invoices, sign off sheets, photos, etc.) so that projects can always be moving forward. * Reviews vendor invoices for accuracy before sending to accounting for processing. * Ensures vendors understand scope of work and help to define details. * Clearly communicate expectations to vendors. * Provide outstanding customer service when answering phone calls and promptly responding to emails. * Communicate with Corporate Contacts throughout the entire life of a work request. * Ensure any changes to scope of work are documented and approved. * Other duties as assigned. Job Qualifications: * High School Diploma or GED * 2 years or related experience helpful * Experience with FEXA software helpful * Highly proficient with Microsoft Office suite * Excellent communication and interpersonal skills * Demonstrated high level of professionalism and organizational skills * Coachable with willingness to learn * Construction experience a plus Skills/abilities * Excellent written and verbal communications skills * Must be able to multi-task * Team oriented individual with initiative * Strong accuracy and attention to detail * Sound reasoning and decision-making skills What do we offer? * Health Insurance * Dental Insurance * Life Insurance * Vision Coverage * 401K/Retirement * Employee Stock Ownership Program * Holiday Pay * Paid Time Off * Great work environment * Weekly pay Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at Phone: ************ Equal Opportunity Employer: Veterans, Women, Minorities and Disabled Individuals encouraged to apply If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language: English - Spanish - Arabic - Chinese English - Spanish - Chinese If you want to view the Pay Transparency Policy Statement, please click the link: English View Company Information To see other positions, click here.
    $34k-45k yearly est. 52d ago
  • Manager of Behavior Support Team

    Ketch Kansas Elks Training Center for The Handicapped

    Team manager job in Wichita, KS

    Job DescriptionManager of Behavior Support Team: A great leadership opportunity where you're making a difference! Our Regional Managers have a leadership role in - coordinating day program services for adults with intellectual/development disabilities; monitoring quality of services; monitoring health and safety aspect of services; and scheduling and managing our amazing Direct Support teams. FT M-F 8:00-4:30 - hours can vary. Hiring immediately. EOE Requirements for the Manager: A minimum of six months work experience providing care and support to adults with I/DD in a human services industry Work experience in programs emphasizing positive behavior supports and advanced de-escalation skill sets Stable employment history BA/BS degree in social services, rehabilitation, business administration OR comparable years of progressive direct I/DD work experience One year supervisory and management work experience - scheduling, leading, supervising, evaluating, and managing teams.. Requires valid driver's license and good driving record Excellent decision making skills Must have strong verbal & written communication skills Strong attention to detail and proven experience multi-tasking Be able to work independently with minimal supervision Must be able to lift 50 lbs or 1/4 of own body weight, whichever is less Beneficial work experience: I/DD program management, DSP Supervision, Leadership, Human Services, Social Services, I/DD management, crisis management, health and safety, Autism supports, Direct Support, Management, DSP, Disability services, Developmental Disabilities, Direct Support Worker, Social Services Management, crisis intervention, budgeting, Behavior Technician; Caregiver, Team management, Coordinating, Monitoring quality of services, group homes, residential services, Community Living supervisor, Team Lead. Immediately hiring Benefits: Full time benefits include health, vision, and dental insurance; paid vacation/sick/holiday leave; employee assistance program, matching 401(k) plan, opportunities for growth and advancement, free parking, and much more! KETCH is a qualifying employer for some Public Service Loan Forgiveness (PSLF) programs.
    $50k-85k yearly est. 6d ago
  • Call Center Supervisor

    Onemci

    Team manager job in Wichita, KS

    LOCATION Wichita, KS JOB TYPE Full-Time PAY TYPES Salary + Bonus BENEFITS & PERKS MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement APPLICATION DETAILS No Resume Required, On-site Interview POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a motivated leader with excellent communication skills and a passion for developing others? We're looking for a dedicated individual to manage and support a team of customer service agents working on a variety of commercial, state, and federal projects. In this leadership role, you'll guide your team to success through coaching, performance management, and operational excellence. This is a management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance, development, and success of a team of 15-25 front-line agents. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall adherence to corporate policies and procedures Key Responsibilities: Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. Coach and develop team members on service standards, processes, and best practices. Monitor and improve performance metrics, KPIs, and productivity benchmarks. Foster a culture of accountability, continuous improvement, and excellence. Oversee workforce management, including scheduling and goal setting. Develop strategies to ensure high levels of customer satisfaction. Motivate the team to identify and maximize sales opportunities. Review and submit weekly payroll to ensure accuracy. Drive revenue and profitability growth within the call center. Track and analyze team and individual performance to identify trends and improvement areas. Communicate updates and process changes clearly and effectively. Provide regular feedback and coaching to agents on performance and development. Collaborate with departments such as QA, Training, IT, and Recruiting. Implement and audit quality assurance strategies to maintain service excellence. Manage hiring, onboarding, coaching, and, when necessary, terminations. Serve as a subject matter expert on client-specific operations. Manage remote team members as needed. Perform additional duties as assigned. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? The ideal candidate would share and understand the high-growth objectives of the company. This position requires an advanced degree of leadership, creative thinking, and dedication to people. The ability to professionally represent the organization internally and client-facing is a must. The right candidate will exhibit good business judgment and acumen and be comfortable collaborating with other departments and locations throughout the organization. REQUIRED QUALIFICATIONS Minimum of 3-years of total call center experience or 1-year of call center management experience Associate's degree or equivalent combination of education and relevant work experience Exceptional interpersonal & communication skills Strong supervisory experience including staff development Advanced knowledge of Microsoft Office including Outlook, Excel, Word & PowerPoint Demonstrated ability to drive sales through the actions of others Superior knowledge of call center tools and technology used to manage KPIs and SLAs Possess practical conflict resolution skills (both customer and agent conflict) Proven leader with advanced time management, planning, organizational and multitasking skills Ability and eagerness to learn new products and system Ability to work in a professional, fast-paced environment Strong understanding of the contact center environment and the key levers to enhance performance and achieve client and financial targets Clear, concise and practical communication skills (both oral and written) A solution-oriented and positive mindset that openly embraces change and stretches goals. Strong organizational skills with an ability to prioritize objectives with little-to-no assistance, find issues, and create and execute solutions that address those issues. An ability to hold team members accountable for job performance including adherence, KPI's, and process The ability to thrive in a fast-paced, ever-changing, and high-pressure environment. PREFERRED QUALIFICATIONS: Military, local, state or federal government experience is a plus. Graduation from an accredited two-year or four-year college or university is a plus Experience managing both remote and on-site reports is a plus CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
    $31k-47k yearly est. Auto-Apply 60d+ ago
  • Senior Team Lead (Facility Maintenance)

    DSV Road Transport 4.5company rating

    Team manager job in Wichita, KS

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Wichita, 3298 S. Turnpike Drive, Bldg 1-338G Division: Solutions Job Posting Title: Senior Team Lead (Facility Maintenance) Time Type: Full Time Position Description Summary: Accountable for ensuring the facility maintenance and custodial duties of the DSV and Spirit facilities are completed in an efficient and timely manner. Responsible for the coordination and organization of planned and unplanned projects. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): * Assets facility mechanics and custodians in the day-to-day maintenance of assigned facilities and the cleaning of these facilities * Ensures all repairs and preventive maintenance schedules and all other work schedules are completed in a timely manner * Reports and evaluates all types of repairs and recommends solutions to prevent future occurrences * Develops and implements work methods and standards of performance for facility maintenance and custodial crews * Ensures ongoing organizational development * Assists management with the planning, organizing, managing and budgeting of projects as relating to the facility, grounds and ground support equipment * Conducts special projects as requested * Ensure a safe working environment through consistent practice of safety programs and procedures * Help manage a project team in special occasions. Manage performance to ensure required levels of productivity and achievement of organizational objectives The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodations. Salary range: 50,000-55,000 annually 1st shift hours DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $78k-119k yearly est. 30d ago
  • Care Team Supervisor (LPN/LVN) 6a-6p

    Glen Carr House

    Team manager job in Derby, KS

    Job Description Do you love where you work? Our LPN/LVN's do! Come join the Oxford family where our core purpose is to experience the joy of serving others and to create meaningful relationships. Our wonderful resident to caregiver ratio helps make this mission possible! As a Licensed Practical Nurse (LPN or LVN), your benefit package includes: Medical, dental, vision, and a complimentary life insurance policy 401k plan with an employer match PTO for both full time and part time team members Team Member Referral Bonus Certification cost assistance Yearly tenure bonus Your Licensed Practical Nurse (LPN or LVN) duties and responsibilities are as follows: Position Summary This position provides ancillary health services and care for residents in the community, including participating in the development of and implementing the services plan for each resident and functioning as a role model and coach for nursing assistants and medication aides. Essential Functions General Nursing Provide general care and treatment for residents as required within the scope of individual licensure and within the state in which the community is located Provide nursing evaluations/assessments for current and prospective residents as required by federal/state regulations and/or organizational policy Complete service plans with the resident and/or family as required by federal/state regulations and/or organizational policy Assure infection control procedures are known and followed by the staff Assist with move-in and orientation of new residents and designated agents Administer medications and treatments, and observe the results and document the same Function as a liaison and advocate for residents with physicians and outside nursing staff Role Model and Coaching Complete shift reports with team members to ensure communication of services and resident care needs are reported and addressed Provide shift supervision to the team by walking rounds, scheduling of break times for team members, and coaching team members on service and process improvements At times, may be requested to complete team member evaluations Sales and Customer Service Function as a point of contact regarding resident health care and/or services, proactively communicating with all stakeholders any change in resident condition. Meeting with current and prospective families to communicate the provision of health care services in the community. Promote the scope of services provided within the community to external medical providers. Successful Behavioral Attributes at Oxford Senior Living Humility : Share credit, emphasize team, and define success collectively rather than individually Positive Attitude : Display a “can-do” attitude focused on providing solutions Initiative : Action-oriented commitment to continuous improvement in all aspects of the business Emotional Intelligence : Serve the community by placing the needs of the community team members and residents ahead of your own Minimum Qualifications Board certified Licensed Practical Nurse Current CPR/First Aid Certification Physical Working Requirements Ability to travel using personal vehicle, including at night Able to do occasional lifting of up to 50 pounds Able to work flexible schedule, including evenings and/or weekends Team Member is subject to outside environment conditions occasionally, inside conditions frequently, with protection from weather conditions but not necessarily from temperature change By joining our team as a Licensed Practical Nurse (LPN or LVN), you will be able to help us continue the vision of helping others and creating meaningful relationships. We are looking for positive and humble individuals who have initiative and emotional maturity to help us create a loving, homelike atmosphere for our residents. Click on the “Apply Now” button to join our friendly, growing team today! Check out our culture by clicking the link below! Our Culture | Oxford Senior Living Oxford Senior Living is an Equal Opportunity Employer. ODM
    $36k-59k yearly est. 28d ago
  • Residential Team Leader

    Mental Health Association of So Central Kansas 4.0company rating

    Team manager job in Wichita, KS

    Residential Team Leader FLSA CLASSIFICATION: Non-Exempt REPORTS TO: Residential Coordinator and Director of Residential Clinical Services POSITIONS SUPERVISED: Behavioral Health Specialists, Behavioral Health Specialists - Night Support POSITION OVERVIEW: The Residential Care Team Leader is responsible for maintaining a safe, clean, supportive, and peaceful home setting, ensuring proper documentation of service provided, leading team meetings and record keeping. The Residential Team leader will be trained to use a Housing First model when working with residents to complete goal orientated tasks, building independent living skills and promoting mental health recovery. The Residential Team Leader will apply a harm reduction and trauma informed approach to recovery orientated tasks to support mental health and/or sobriety. The Residential Team Leader is also responsible for supervision of direct care staff, handling employee and consumer complaints / concerns, monitoring consumer general circumstances as it involves housing, assuring general safety and cleanliness. The Residential Care Team Leader will provide AC/PR/TCM Medicaid billable services. Completion of state required, annual internal, and program specific training will be necessary prior to service delivery. The Residential Team leader will be expected to coordinate with direct care staff, Housing Case Managers, internal agency, and other stakeholders to provide collaborative care to residents. ESSENTIAL POSITION RESPONSIBILITIES: 1. Provides services to maintain required productivity / billing standard of 50% of the total hours worked each month. 2. Complete electronic documentation in clients' electronic medical record in a manner that individualizes each note, reflects appropriate interventions and progress towards goals, and meets the standards for medical necessity. 3. Maintain accurate and timely documentation of service provision, within 24 hours of service delivery. Submit required progress notes / billing information as per contract guidelines. 4. Provides motivation, support, and instruction for consumers through AC/PR/TCM services to achieve self-sufficiency in the activities of daily living necessary to maintain personal stability in their current living situation. Provide support for an alcohol / drug abuse-free lifestyle environment conducive to social interaction and the fullest development of the resident's rehabilitative potential. 5. Responsible for monitoring direct care staff billing, ensuring team members meet productivity requirements. Provide assistance and support to ensure employees maximize their performance and productivity. Ensures timely and appropriate documentation and billing of services to ensure MHA, COMCARE and MCO guidelines are followed. 6. Handles and documents personnel matters effectively and consistently with existing policies, including: interviewing, hiring, counseling, terminating, and completing annual evaluations for employees. 7. Provides assistance with orientation and training of new hires, and ongoing on-site support and shadowing to direct care staff. 8. Provides direction and support to Residential Care employees in matters related to; licensing standards, utilization of residential facilities and services, scheduling special activities, and other concerns which impact quality of care and agency collaboration. 9. Provides orientation / intake to new residents and completes required paperwork in a timely manner and in accordance with Residential Care policies and procedures. Ensures residents awareness and compliance with all policies and procedures. Facilitates the transition and/or discharge process and completes necessary paperwork. Completes ClaimTrak Residential Care annual update packets for all clients. 10. Assess, problem-solve, and effectively handle situations requiring crisis intervention including documenting and incidents reporting to the resident's Housing Case Manager (HCM) and supervisor per department, agency policy and contract expectations. 11. Ensures completion and updating of the Medication Supervision Record (MSR) and other applicable medication forms. Oversees direct care staff documentation on MSR to ensure policies regarding medication supervision are followed. Monitor documentation errors and directs staff to correct as needed. Update CARF window monthly with all current medication. 12. Coordinates and submits calendars monthly for resident activities, ensuring sensitivity to consumer preferences. 13. Orders office and household supplies / equipment as needed and within budgetary guidelines, prepares inventories upon request. Follow budgetary guidelines to shop for and provide three nutritionally adequate meals per day along with nutritious snacks. Ensuring menus are posted and portion sizes are listed. Demonstrates responsible use of Association charge cards and accounts, including following proper procedures when requesting funds. 14. Provides coverage of facility as requested in the event of emergency, holidays, vacations, or illness. 15. Ensures that Resident Meetings are conducted weekly and meeting minutes are completed. 16. Maintain a safe, clean, and sanitary environment within the Residential Care facility and submit timely facility requests. This includes but is not limited to; ensuring safety drills are completed and documented, maintaining policies and procedures compliant with Health & Safety expectations and contract guidelines, completing daily facility checks to ensure cleanliness and sanitation standards, and providing feedback to direct care staff if deficiencies are found. 17. Work collaboratively with supervisors, HCM's, residents, direct care staff, external stakeholders, and community providers to facilitate contract expectations and resident's individualized plan of care. Provide daily correspondence to team. 18. Facilitates 1:1 meetings monthly with all employees supervised. 19. Facilitates monthly team meetings to communicate with team members. 20. Follows all MHA Residential Care, KDADS and any other applicable licensing policies and procedures. 21. Provides tours of the facility as needed. 22. Provides on-call support after hours as needed. OTHER POSITION REQUIREMENTS: 1. Maintains acceptable overall attendance record, to include agency meetings and training as required. Attend and participate in all individual, group and field supervisions established by the program. Ensures appropriate notification to supervisor for absences and ensures that work is covered. Flexibility in work schedule when needed. 2. Meets deadlines and ensures accuracy of various reports / paperwork, mileage sheets, and electronic timesheets. 3. Exhibits appropriate level of technical knowledge for the position. Employees must read their emails and respond to messages daily as the Association frequently provides pertinent and important information to employees. 4. Produces quantity of work necessary to meet job requirements. 5. Works well with a team, keeps others informed of information needed. Treats others with dignity and respect, maintaining a spirit of cooperation. Residents should be treated with warmth and friendliness to decrease alienation and despair, increasing their chances of obtaining the services they need. 6. Maintain professional verbal and written interactions with peers, participants, supervisors and other staff, which also includes effective listening skills. Use diplomacy and tact in dealing with difficult situations or people. Provide strong customer service skills, so that residents will have the best experience possible while in the residential setting, increasing their chances of success while in the program and successfully transition into the community. 7. Demonstrates the ability and willingness to handle new assignments, changes in procedures and business requirements. Identifies what needs to be done and takes appropriate action. 8. Completes assigned work, meets deadlines without reminders/follow-up from supervisor or others. 9. Performs work conscientiously with a high degree of accuracy. 10. Ensure safe transportation of residents in the community as needed, using agency provided vehicle or personal vehicle. 11. Collaboration with partnering agencies and CIT Teams for mobile response and stabilization services. 12. Meets goals and objectives as mutually agreed upon during last performance review (if applicable). POSITION REQUIREMENTS: The Residential Team Leader is expected to have a bachelor's degree or equivalent education combined with experience in human services or related field. Experience working with SPMI population area is required. Preferred areas of experience include supervision of staff and work in a residential setting. Must demonstrate effective communication and documentation skills, as well as the ability to develop and maintain rapport with consumers, constituents, and staff. A valid Kansas driver's license and access to personal vehicle required. PHYSICAL REQUIREMENTS: * Driving (for purposes of community mobility) * Typing/data entry, writing * Lifting/carrying up to 30 pounds * Bending/Stooping All the above duties and responsibilities are considered essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as a detailed statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisors, subject to reasonable accommodation. EEO Race, Color, National Origin, Religion, Sex, Sexual Orientation, Gender Identity, Veteran, Disabled
    $44k-63k yearly est. Auto-Apply 60d+ ago
  • Lawn & Landscape Team Lead

    The Grounds Guys

    Team manager job in Wichita, KS

    As Team Leader, you are responsible for managing a team up to 6 people while performing the delivery of services. Our clients trust to us to provide quality services and you are key in helping us live out our values every day.You are a proactive leader and self-starter who can interact with the public and our employees. You have a strong work ethic and are able to manage time to effectively meet deadlines. You have experience in landscaping and previous supervisory experience, as well as proven communication skills with supervisors, employees, and customers. We abide by the simple values outlined in our company acronym "C.A.R.E.", which are: Customers first, Attitude, Respect, and Enjoy life in the process!Specific Responsibilities: Manage team of up to 6 people while performing services; motivate, coach, and mentor team Perform landscape maintenance duties, such as mowing, fertilizer application, weed control, aeration, spring clean-up, fall clean-up, trimming, and pruning Operate a variety of mechanical equipment including but not limited to bed edgers, commercial mowers, blowers, dump trailers, chainsaws, line trimmers, and tillers Perform landscape enhancement activities such as mulch application, plantings, top soil application, lawn seeding Address clients' questions, comments, and concerns Prepare daily team performance reports Assist with employee recruiting and selection Job Requirements: Current and unrestricted Driver's license with a clean record One year experience in this or a related field is required Previous leadership experience Willingness to work occasional (paid) overtime Must be able to lift up to 50 pounds to waist level and perform all other physical requirements associated with a position of this nature Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow up! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. When you put on The Grounds Guys uniform, you become part of a team-local experts who strive to treat everyone with respect, do the job the right way, and simply enjoy life in the process. Working for our franchises means they'll take care of you the way they take care of their own family and friends. And cultivating a culture of CARE, among the team and within the communities, is as important as trimming hedges and planting flower beds-it's part of everything The Grounds Guys do. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with The Grounds Guys franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
    $39k-75k yearly est. Auto-Apply 60d+ ago
  • Residential Team Leader (Baldwin House - 1306 Baldwin)

    Tech, Inc. 4.4company rating

    Team manager job in Hutchinson, KS

    Job Description TECH, Inc. is looking for a Residential Team Leader to provide a direct line of support and communication between the individuals we serve, our staff and upper management. This is an entry level supervisory position within our operations team leading approximately 5 Direct Support Professionals. A Team Leader also provides services to individuals with disabilities to help support a life that allows for personal dignity, respect, choice and opportunity. If you thrive on building relationships and have a strong commitment to supporting others, this is the job for you! Under the supervision the Manager of Residential Services, this position provides personal care, training, supervision, and assessment to the individuals we serve as prescribed in Person Centered Support Plans (PCSP) and agency policies. This position is non-exempt. Specific duties are: Directly supervises four to six employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Assures staff coverage is in place for all shifts. Provides care and reports progress on a daily basis and as required by the PCSP Attend to the personal needs of each client in a timely and efficient manner. Such duties include feeding, restroom needs, dressing, medication administration, and first aid needs. Assists with and/or monitors all housekeeping tasks in client residences Transportation of clients via motor vehicle or assists with arranging public transportation. Assist clients to develop their social and communication skills while encouraging community integration. Constructively communicate inter-departmentally to ensure service delivery to clients. Participates as an active and contributing member of client's Person-Centered Support Plan team. QUALIFICATIONS: PER KDADS REGULATIONS, ALL APPLICANTS MUST BE AT LEAST 18 YEARS OF AGE OR OLDER. EDUCATION and/or EXPERIENCE Required: High School Diploma or GED AND at least 1-2 years of experience in the IDD field as a supervisor Preferred: Associate Degree AND at least 1-2 years of experience in the IDD field as a supervisor CERTIFICATES, LICENSES, REGISTRATIONS Required: Valid and Current Driver's License Preferred: n/a COMMUNICATION Ability to partner with various levels of staff and persons served. Have a moderate level of written and oral communication skills. Satisfactory background screenings and drug screenings required
    $68k-105k yearly est. 2d ago
  • Bakery Team Leader

    Paris Baguette 4.0company rating

    Team manager job in Wichita, KS

    WHAT WE ARE HUNGRY FOR The Team Leader is responsible for directing other crew members (in addition to their regular duties) to run the store efficiently by being able to divide up duties and enforce them. Under this role, you will be responsible for knowing how to prep all beverages, stocking merchandise for the next business day, and operating all machines that the store uses. Our Team Leader is the face of Paris Baguette; they provide friendly, fast, accommodating service to our customers. KNOWLEDGE AND RESPONSIBILITIES Providing excellent customer service to all customers that come into the establishment or call for orders following Paris Baguette's high standard of excellence Check quality of all the products for displays and organize rotation of displays for all pastries and desserts Delegating the duties between crew members on the floor and assigning the duties to be carried out Checking on the crew to make sure said duties are completed Enter in the customer's order in the POS and know how to use the POS system in place Work and thrive in a team-work environment Adhere to food safety guidelines Make beverages on the basis and demand during operating business hours and prepare coffee Always keep all areas of the store clean while operating during business hours Refill and organize all pasties and beverages on display Help unload deliveries (up to twice a week) Handle catering orders For Opening Shifts: Cleaning all tabletops, turning on all lights, TVs, radios and drink displays For Closing Shifts: Cleaning all tabletops, preparing the drinks for next business day, sanitization processes, turning off all machines, powering off all computers and turning off all lights, TVs and radios WHAT YOU NEED TO HAVE 1-2 years of food handling/store experience at a Paris Baguette café Minimum High School Diploma/GED or Some College. Positive and passionate attitude! High sense of integrity and ownership. Basic math skills (add, subtract, multiply, divide). Able to lift up to 25 lbs. Time management, ability to prioritize and follow direction. Adherence to food safety guidelines. Proficient on Point-of-Sale systems, currently Toast. Understand the importance of cash handling and accuracy of transactions. Feedback is a gift! We can only learn, grow and improve our service if we hear and understand what it is our customers are telling us. High emotional intelligence with the ability to work with diverse teams by being highly empathetic, intuitive, self-motivated and driven. Teams Win! Has to be a team player who fosters a collaborative and engaged environment. Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture.
    $35k-58k yearly est. 60d+ ago
  • Customer Experience Champion

    Ideatek 3.8company rating

    Team manager job in Buhler, KS

    We're small town techies, and Kansans, at heart. We want to see our communities thrive. Good hospitals, schools, booming businesses. If we can help make that happen with our fast internet, we are all about it. The thing is, we didn't get into broadband because we wanted to start a business in Kansas. We started a business because we wanted to provide broadband to Kansans. There's a difference. We're not a corporation, we're a small crew with huge aspirations. When you call us, you'll get a real person - a local - on the phone who cares about you and your community. And when you're ready for the fastest internet in the country, we'll come running. We offer an inspiring environment with meaningful work, where employees are encouraged to think creatively, imagine the unthinkable and deliver the highest quality of service. Opportunity: Do you have a passion for customer service? If the thought of engaging with others and developing relationships brings you joy, we have the position for you! As a Customer Experience Champion, you are the first voice/face of the company to many of our customers. This is a key role in our organization! In this role, you will serve as an information resource for all key areas of support - including suggesting ways for current and future customers to get the best experience and enjoyment out of Ideatek service. You will be their listening ears and their go-to point for questions. Location: This position offers work location flexibility- with the opportunity to work in our Buhler office, Fowler office or remotely. Key Responsibilities (not limited to): Serve as a primary point of contact for existing IdeaTek customers by handling inbound phone calls, emails, and live chats related to billing, service questions, and general support. Collaborate with internal teams to resolve customer concerns and deliver solutions that exceed expectations. Provide prompt, friendly, and effective assistance to ensure a positive customer experience. Manage customer correspondence and follow-up to ensure timely resolution and clear communication on next steps. Build relationships with customers by monitoring trends in customer inquiries and feedback, offering recommendations for process improvements and enhanced customer service. Exhibit strong interpersonal skills including empathy, patience, and professionalism. Desired Attributes: Adept at identifying and resolving customer issues with insightful solutions. Skilled in understanding customer needs and building positive relationships. Efficiently manages tasks and contributes to a streamlined support process. Communicates clearly and effectively, both verbally and in writing. Passionate about providing outstanding support and helping customers succeed. Ensures accuracy and precision in all customer interactions. Experience Required: The ideal candidate will have 2+ years of experience in a high-volume, fast-paced customer service role. High school diploma or equivalent Preferences: Experience working in a customer service role in a high call volume setting Bi-lingual proficiency in English and Spanish Why work at IdeaTek: IdeaTek offers a culture where employee strengths are highlighted and recognized. A few of the key ways we strive to make employees feel valued include: Competitive base pay with discretionary quarterly bonus incentives. Quarterly bonuses are based on company-wide performance in combination with individual performance. Competitive benefits packages including medical, dental, life, and vision, along with 401k match Employee coaching and counseling services at no cost to employee, spouse, and children Tuition reimbursement for continuing education related to your individual growth goals Community engagement and volunteer opportunities This role is not eligible for Visa sponsorship or relocation assistance. Salary and benefits commensurate with experience. Equal Opportunity Employer.
    $33k-47k yearly est. 11d ago
  • Team Leader

    Tractor Supply Company 4.2company rating

    Team manager job in Augusta, KS

    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. _Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams._ **Essential Duties and Responsibilities (Min 5%)** It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: + Maintain regular and predictable attendance. + Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs. + Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. + Deliver on our promise of Legendary Customer Service through GURA: + Greet the Customer. + Uncover Customer's Needs & Wants. + Recommend Product Solutions. + Ask to Add Value & Appreciate the Customer. + The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: + Execute assigned basic, promotional, and seasonal merchandising activities. + Perform Opening/Closing procedures. + Transport and make deposits to bank. + Assess store conditions and assign duties. + Organize and prioritize workflow through the use of the daily planner. + Recovery of merchandise. + Participate in mandatory freight process. + Perform regular and promotional price change activities. + Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition. + Adhere to loss prevention standards and respond to any alarm calls as needed. + Communicate with Team Members on job functions, responsibilities and financial goals. + Operate cash register/computer supervising cash handling procedures. + Assist Team Members on appropriate application of policies and procedures. + Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. + Operate Forklift and Baler. + Complete all documentation associated with any of the above job duties. + Obtain license or certifications as needed by the business. + May be required to perform other duties as assigned. **Required Qualifications** _Experience:_ Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. _Education_ : High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately. **Preferred knowledge, skills or abilities** Basic computer skills. Ability to read, write, and count accurately. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Ability to perform and execute principle responsibilities of Team Members. **Working Conditions** + Working environment is favorable, generally working inside with moderate noise. + Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours + Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines + Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. + Ability to work outdoors in adverse weather conditions. **Physical Requirements** + Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. + Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). + Ability to occasionally lift or reach merchandise overhead. + Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. + Ability to move throughout the store for an entire shift. + Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. + Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). + Ability to constantly operate store equipment such as computer, cash register, and other store equipment. + Ability to read, write, and count accurately to complete all documentation. + Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. + Ability to process information / merchandise through the point-of-sale system. + Ability to handle and be in contact with birds/poultry. + Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). + Ability to successfully complete all required training. + Ability to travel as required in support of district needs. + Ability to drive or operate a vehicle for business needs. + This position is non-sedentary. + Ability to successfully complete training and certification for various business needs. **Disclaimer** _This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._ **Company Info** At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visitthis link (********************************************************************** for more specific information about the benefits and leave policies applicable to the position you're applying for. **ALREADY A TEAM MEMBER?** You must apply or refer a friend through our internal portal Click here (************************************************************************** **CONNECTION** Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it. Learn More **EMPOWERMENT** We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about! Learn More **OPPORTUNITY** A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense. Learn More Join Our Talent Community **Nearest Major Market:** Wichita
    $34k-45k yearly est. 2d ago
  • Residential Team Leader (Baldwin House - 1306 Baldwin)

    Tech 4.4company rating

    Team manager job in Hutchinson, KS

    TECH, Inc. is looking for a Residential Team Leader to provide a direct line of support and communication between the individuals we serve, our staff and upper management. This is an entry level supervisory position within our operations team leading approximately 5 Direct Support Professionals. A Team Leader also provides services to individuals with disabilities to help support a life that allows for personal dignity, respect, choice and opportunity. If you thrive on building relationships and have a strong commitment to supporting others, this is the job for you! Under the supervision the Manager of Residential Services, this position provides personal care, training, supervision, and assessment to the individuals we serve as prescribed in Person Centered Support Plans (PCSP) and agency policies. This position is non-exempt. Specific duties are: Directly supervises four to six employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Assures staff coverage is in place for all shifts. Provides care and reports progress on a daily basis and as required by the PCSP Attend to the personal needs of each client in a timely and efficient manner. Such duties include feeding, restroom needs, dressing, medication administration, and first aid needs. Assists with and/or monitors all housekeeping tasks in client residences Transportation of clients via motor vehicle or assists with arranging public transportation. Assist clients to develop their social and communication skills while encouraging community integration. Constructively communicate inter-departmentally to ensure service delivery to clients. Participates as an active and contributing member of client's Person-Centered Support Plan team. QUALIFICATIONS: PER KDADS REGULATIONS, ALL APPLICANTS MUST BE AT LEAST 18 YEARS OF AGE OR OLDER. EDUCATION and/or EXPERIENCE : High School Diploma or GED AND at least 1-2 years of experience in the IDD field as a supervisor Preferred: Associate Degree AND at least 1-2 years of experience in the IDD field as a supervisor CERTIFICATES, LICENSES, REGISTRATIONS Required: Valid and Current Driver's License Preferred: n/a COMMUNICATION Ability to partner with various levels of staff and persons served. Have a moderate level of written and oral communication skills. Satisfactory background screenings and drug screenings required
    $33k-57k yearly est. 1d ago
  • Team Manager

    Panera, Flynn Group

    Team manager job in Derby, KS

    Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers. We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person. Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests. + As a Team Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team. + You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience. + Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people. + We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding social skills. This is an outstanding opportunity to join a rapidly growing concept. Essential Duties and Responsibilities Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding. Typical work activities for a Team Manager: + Serve as a role-model and lead the team. + Ensure that team members are providing great customer service. + Taking ownership for the business performance of the restaurant. + Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures. + Run quality opening, mid and closing shifts ensuring a consistent positive customer experience. + Coordinating the entire operation of the restaurant during scheduled shifts. + Greeting customers and doing table visits to ensure customer satisfaction. + Recruiting, training and motivating staff. + Assist the specialist within the bakery‐cafe, ensuring team members are properly trained and fully competent in all aspects of food service and customer support. + Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices. + Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card. Education and Experience + At least 1-2 years Hospitality experience. + Food Management Certifications also a plus + Must have the "Run it Like you Own It Mentality" + Excellent organization, customer service and time management skills + Proven track record for leadership. + Passion, energy and a positive attitude + Work well under pressure and be able to work with a diverse group of people + Have a valid driver's license and reliable transportation. + Reference checks Perks for our employees: + Competitive wages + Flexible work schedules + Meal Discounts + Health Benefits + 401(k) with company match + Paid Vacation + Development opportunities Physical Standards: + Must be able to stand and exert well-paced mobility for up to ten (10) hours in length. + Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. + Must be able to read and write to facilitate communication. + Must possess finger and hand dexterity for using small tools and equipment. The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time. Why Work for Flynn Panera? Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $41k-86k yearly est. 60d+ ago
  • Call Center Operations Manager

    Onemci

    Team manager job in Wichita, KS

    At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and be directly accountable for their performance and development. This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- _ POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: Lead and mentor a team of call center supervisors overseeing inbound and outbound operations. Coach supervisors on customer service best practices and operational excellence. Monitor and manage KPIs, performance metrics, and productivity standards. Foster a culture of accountability, continuous improvement, and high performance. Oversee workforce management, including scheduling and performance goal setting. Develop strategies to ensure exceptional customer satisfaction across all interactions. Motivate and develop teams to maximize sales and service opportunities. Ensure accurate and timely payroll submissions. Drive revenue and profitability growth within the call center. Analyze team and individual performance to identify trends and improvement areas. Communicate process updates and key initiatives clearly and effectively. Collaborate with departments such as Quality Assurance, Training, IT, and Recruiting. Lead quality assurance efforts to maintain world-class service standards. Manage hiring, coaching, and, when necessary, termination of staff. Serve as a subject matter expert on client-specific operations. Manage remote team members as needed. Perform other duties as assigned. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Minimum 5 years of call center management experience. Associate's degree or equivalent combination of education and experience. Strong leadership and staff development skills. Excellent interpersonal and communication abilities. Advanced proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint). Proven ability to drive performance and meet sales and service targets. Deep understanding of call center tools, KPIs, and SLA management. Effective conflict resolution skills for both customer and employee issues. Strong organizational, time management, and multitasking capabilities. Adaptability in a fast-paced, evolving environment. Clear, concise communication both written and verbal. A proactive, solution-oriented mindset with a passion for excellence. Ability to prioritize and execute tasks independently. Strong accountability and performance management skills. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
    $29k-46k yearly est. Auto-Apply 60d+ ago
  • Care Team Supervisor (LPN/LVN)

    Glen Carr House

    Team manager job in Derby, KS

    Job Description Do you love where you work? Our LPN/LVN's do! Come join the Oxford family where our core purpose is to experience the joy of serving others and to create meaningful relationships. Our wonderful resident to caregiver ratio helps make this mission possible! As a Licensed Practical Nurse (LPN or LVN), your benefit package includes: Medical, dental, vision, and a complimentary life insurance policy 401k plan with an employer match PTO for both full time and part time team members Team Member Referral Bonus Certification cost assistance Yearly tenure bonus Your Licensed Practical Nurse (LPN or LVN) duties and responsibilities are as follows: Position Summary This position provides ancillary health services and care for residents in the community, including participating in the development of and implementing the services plan for each resident and functioning as a role model and coach for nursing assistants and medication aides. Essential Functions General Nursing Provide general care and treatment for residents as required within the scope of individual licensure and within the state in which the community is located Provide nursing evaluations/assessments for current and prospective residents as required by federal/state regulations and/or organizational policy Complete service plans with the resident and/or family as required by federal/state regulations and/or organizational policy Assure infection control procedures are known and followed by the staff Assist with move-in and orientation of new residents and designated agents Administer medications and treatments, and observe the results and document the same Function as a liaison and advocate for residents with physicians and outside nursing staff Role Model and Coaching Complete shift reports with team members to ensure communication of services and resident care needs are reported and addressed Provide shift supervision to the team by walking rounds, scheduling of break times for team members, and coaching team members on service and process improvements At times, may be requested to complete team member evaluations Sales and Customer Service Function as a point of contact regarding resident health care and/or services, proactively communicating with all stakeholders any change in resident condition. Meeting with current and prospective families to communicate the provision of health care services in the community. Promote the scope of services provided within the community to external medical providers. Successful Behavioral Attributes at Oxford Senior Living Humility : Share credit, emphasize team, and define success collectively rather than individually Positive Attitude : Display a “can-do” attitude focused on providing solutions Initiative : Action-oriented commitment to continuous improvement in all aspects of the business Emotional Intelligence : Serve the community by placing the needs of the community team members and residents ahead of your own Minimum Qualifications Board certified Licensed Practical Nurse Current CPR/First Aid Certification Physical Working Requirements Ability to travel using personal vehicle, including at night Able to do occasional lifting of up to 50 pounds Able to work flexible schedule, including evenings and/or weekends Team Member is subject to outside environment conditions occasionally, inside conditions frequently, with protection from weather conditions but not necessarily from temperature change By joining our team as a Licensed Practical Nurse (LPN or LVN), you will be able to help us continue the vision of helping others and creating meaningful relationships. We are looking for positive and humble individuals who have initiative and emotional maturity to help us create a loving, homelike atmosphere for our residents. Click on the “Apply Now” button to join our friendly, growing team today! Check out our culture by clicking the link below! Our Culture | Oxford Senior Living Oxford Senior Living is an Equal Opportunity Employer.
    $36k-59k yearly est. 10d ago
  • Team Leader

    Tractor Supply Company 4.2company rating

    Team manager job in Hutchinson, KS

    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. _Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams._ **Essential Duties and Responsibilities (Min 5%)** It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: + Maintain regular and predictable attendance. + Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs. + Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. + Deliver on our promise of Legendary Customer Service through GURA: + Greet the Customer. + Uncover Customer's Needs & Wants. + Recommend Product Solutions. + Ask to Add Value & Appreciate the Customer. + The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: + Execute assigned basic, promotional, and seasonal merchandising activities. + Perform Opening/Closing procedures. + Transport and make deposits to bank. + Assess store conditions and assign duties. + Organize and prioritize workflow through the use of the daily planner. + Recovery of merchandise. + Participate in mandatory freight process. + Perform regular and promotional price change activities. + Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition. + Adhere to loss prevention standards and respond to any alarm calls as needed. + Communicate with Team Members on job functions, responsibilities and financial goals. + Operate cash register/computer supervising cash handling procedures. + Assist Team Members on appropriate application of policies and procedures. + Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. + Operate Forklift and Baler. + Complete all documentation associated with any of the above job duties. + Obtain license or certifications as needed by the business. + May be required to perform other duties as assigned. **Required Qualifications** _Experience:_ Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. _Education_ : High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately. **Preferred knowledge, skills or abilities** Basic computer skills. Ability to read, write, and count accurately. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Ability to perform and execute principle responsibilities of Team Members. **Working Conditions** + Working environment is favorable, generally working inside with moderate noise. + Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours + Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines + Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. + Ability to work outdoors in adverse weather conditions. **Physical Requirements** + Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. + Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). + Ability to occasionally lift or reach merchandise overhead. + Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. + Ability to move throughout the store for an entire shift. + Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. + Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). + Ability to constantly operate store equipment such as computer, cash register, and other store equipment. + Ability to read, write, and count accurately to complete all documentation. + Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. + Ability to process information / merchandise through the point-of-sale system. + Ability to handle and be in contact with birds/poultry. + Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). + Ability to successfully complete all required training. + Ability to travel as required in support of district needs. + Ability to drive or operate a vehicle for business needs. + This position is non-sedentary. + Ability to successfully complete training and certification for various business needs. **Disclaimer** _This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._ **Company Info** At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visitthis link (********************************************************************** for more specific information about the benefits and leave policies applicable to the position you're applying for. **ALREADY A TEAM MEMBER?** You must apply or refer a friend through our internal portal Click here (************************************************************************** **CONNECTION** Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it. Learn More **EMPOWERMENT** We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about! Learn More **OPPORTUNITY** A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense. Learn More Join Our Talent Community **Nearest Major Market:** Wichita
    $34k-45k yearly est. 60d+ ago

Learn more about team manager jobs

How much does a team manager earn in Wichita, KS?

The average team manager in Wichita, KS earns between $29,000 and $120,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Wichita, KS

$59,000

What are the biggest employers of Team Managers in Wichita, KS?

The biggest employers of Team Managers in Wichita, KS are:
  1. Boeing
  2. Panera Bread
  3. Panera, Flynn Group
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