Clinical Team Lead - Full Time - Evenings - 1 Pavilion
Trinity Health Mid-Atlantic 4.3
Team manager job in Darby, PA
*Employment Type:* Full time *Shift:* Evening Shift *Description:* *Job Type:* Full Time *Schedule:* 3:00pm to 11:00pm, 80 hours per biweekly pay period. The Clinical Team Lead is a registered nurse who supports, leads and directs clinical practice. He or she provides assessment, prioritization and direction of activities to meet the changing unit demands. Following the direction of the Nurse Manager, he or she assumes leadership accountability for fostering the established professional practice and care delivery models. The Clinical Team Lead implements unit specific strategies as well as colleague specific practice remediation that results in achieving specific clinical quality and patient safety outcomes.
*Requirements:*
BSN required, MSN preferred.
2-3 years prior RN experience required
Specialty Certification to be obtained within 1 year.
*Special Skills:*
Ability to communicate in English, both written and verbal
Effective communication skills
Two (2) years general nursing experience
Demonstrated teaching, leadership and human relation skills
Ability to remain calm during stressful situations
*We offer a competitive salary and comprehensive benefits including:*
* *Benefits start on first day of employment*
* Medical, Dental, & Vision Coverage
* Retirement Savings Program
* Paid Time Off
* Tuition Reimbursement
* Free Parking
* Daily Pay
*Our Commitment *
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$26k-38k yearly est. 14h ago
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Practice Support Manager
Duane Morris LLP 4.9
Team manager job in Philadelphia, PA
JOB TITLE: Practice Support Manager
DEPARTMENT: Information Services
OFFICE: Philadelphia
OVERVIEW: Duane Morris LLP, a global law firm with 900+ attorneys in offices across the U.S. and around the world, offers innovative solutions to the legal and business challenges presented by today's evolving global markets.
Summary: The Practice Support Manager leads the Firm's Practice Support operations and services, drives adoption of legal technology, manages staff and vendors, establishes best practices, and aligns firm-wide initiatives to deliver efficient, high quality, and cost-effective solutions that improve legal outcomes and client service. The Practice Support Manager serves as a liaison between the IS department and attorneys, staff, administrative groups, ancillary businesses, clients, vendors, outside counsel, prior counsel, successor counsel, co-counsel, and opposing counsel for all legal technology issues.
Key Responsibilities and Duties:
Own day-to-day operations of Practice Support across offices/matters; set priorities, allocate resources, and balance workloads across Project Managers and supporting staff.
Serve as primary escalation point for Practice Support issues; coordinate cross-functionally with Information Services and Practice Groups.
Oversee all phases of the EDRM, including defensible preservation, collection coordination, processing, analytics, review workflows, productions, and post-production support.
Advise case teams on ESI strategy, cost optimization, analytics, early case assessment, and Generative AI review.
Drive adoption of firm-approved tools; develop playbooks, templates, and automation to increase efficiency.
Partner with Applications/Systems and Trial Support Technology leadership on platform roadmaps, upgrades, testing, and integrations.
Identify and pilot new technologies and features that improve accuracy, speed, and client value.
Manage relationships with approved vendors; oversee SOWs, pricing, SLAs, performance, and e-invoicing.
Evaluate proposals; recommend vendor selection and budgets; track spend against matter and departmental budgets; ensure cost transparency.
Design and deliver targeted training for attorneys, paralegals, and staff on platforms, workflows, and best practices.
Promote continuous improvement through lessons learned, peer-led sessions, and internal certifications.
Lead and mentor a team of Project Managers, including goal setting, performance management, and career development.
Foster a collaborative, high-performing culture focused on quality, accountability, and client service.
Collaborate via dotted-line relationships with Practice Support Applications/Systems and Trial Support Technology leaders to align people, processes, and technology.
Required Qualifications, Skills, and Experience Education and Experience
Bachelor's degree required; advanced degree (JD, MBA, MS in IS or related) preferred.
Minimum 7-10 years of law firm or legal service provider experience in eDiscovery/Practice Support, including at least 3 years in a supervisory or management role.
Demonstrated success managing complex, multi-matter portfolios and cross-functional teams in a fast-paced environment.
Technical Knowledge
Deep expertise across the EDRM and litigation lifecycle; defensibility and QC methodologies.
Expert user of leading review platforms (e.g., Relativity, Nuix Discover, Reveal/Brainspace) and operational knowledge of at least one processing tool (e.g., Nuix Workstation, Relativity Processing, eCapture).
Solid understanding of databases, data structures, analytics, indexing, custom queries, and reporting; familiarity with scripting and automation a plus.
Proficiency with Microsoft 365, Windows, and firm systems such as iManage.
Core Competencies
Strategic leadership, team development, and performance management.
Strong project/program management; ability to prioritize and deliver on-time, on-scope, on-budget.
Analytical problem-solving; creative, practical solutions under deadline pressure.
Excellent written and verbal communication; ability to translate complex technical concepts for diverse audiences.
High attention to detail; sound judgment; discretion with confidential information.
Customer-centric mindset; continuous improvement orientation.
Certifications and Professional Credentials
Relativity Certified Administrator (RCA) strongly preferred; willingness to obtain if not current.
ACEDS (Certified eDiscovery Specialist) preferred.
PMP, PMI-ACP, or comparable project management certification a plus.
Other platform-specific certifications (e.g., Nuix, Reveal/Brainspace) are a plus.
Reporting Structure and TeamManagement
Reports to the Practice Support & Innovation Director.
Directly manages Practice Support Project Managers.
Working Conditions and Additional Requirements:
Full-time; may require occasional after-hours or weekend work to meet court and client deadlines.
Occasional travel may be required for vendor meetings, training, or firm initiatives.
BENEFITS:
Comprehensive healthcare, dental, vision, and prescription plans.
Commuter, HSA and FSA spending accounts
Short-term and long-term disability and life insurance coverage
401k and Pension Plan
20 vacations days, 11 paid holidays
Employee Referral Bonus ($3,000.00)
ACCOMMODATION STATEMENT: If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact Nate Maxwell at ************.
CALIFORNIA APPLICANTS: Please visit our Privacy Notice and to learn about our information practices in the application and employment context.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities or requirements. In addition, Duane Morris reserves the right to amend, suspend or terminate any benefit plan, in whole or in part, at any time. The authority to make such changes rests with the Plan Administrator
$124k-159k yearly est. 2d ago
Dental Office Manager
Aspen Dental 4.0
Team manager job in Elkton, MD
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full-Time
Salary: $55,000- $60,000 year Base
PLUS
3 Different Incentive Opportunities
-Report Card Bonus - Up to $300/ month
-Unlimited Earning potential through our monthly profit-sharing program
-Unlimited Earning potential through our quarterly profit-sharing program
***Paid like the owner based on profit
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuing Education (CE) through TAG U
How You'll Make a Difference:
As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care
Hire, develop, manage, and retain the office staff
Review monthly business results, manage profit and loss, align sales plan to support business goals, and create strategies to increase profitability
Prepare and lead daily huddles with the team to level set expectations to optimize patient experience and business performance
Additional tasks as required
Preferred Qualifications
Minimum of one year of managing a team of direct reports
Experience in sales or sales management
High school diploma or equivalent; college degree is preferred
A people-centric leader who motivates and inspires others
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Additional Job Description
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$55k-60k yearly 2d ago
Office Manager
Tiello
Team manager job in Philadelphia, PA
Title: Construction Office Manager
Salary Range: $85K-$95K
Tiello has partnered with a leading General Contractor in Philadelphia, PA who is seeking an experienced Construction Office Manager to join their team.
Position Overview
The Construction Office Manager ensures the smooth, efficient, and professional
operation of a construction office. This role supports project teams, field staff,
subcontractors, clients, and leadership by maintaining organized systems, managing
technology resources, and fostering an elevated, hospitality-driven environment. This
position requires someone who “gets it done” with an attitude of serving others with
passion and excellence
Key Responsibilities:
• Maintain a highly organized, efficient, and detail-driven office environment-running
a “tight ship” that supports daily operations.
• Manage scheduling, correspondence, document preparation, and filing systems.
• Oversee office supplies, equipment, and vendor relationships, ensuring cost effective procurement.
• Coordinate meetings, travel, site visits, and logistics for internal teams and external
partners.
• Approach all tasks with a service-first mindset, delivering support with passion,
excellence, and a positive attitude.
Document Control & Technology
• Manage document workflows using SharePoint and other project management
platforms.
• Maintain, structure, and audit digital file systems to ensure accuracy, compliance,
and accessibility.
• Support teams with uploading, updating, and tracking RFIs, submittals, drawings,
and closeout materials.
• Act as liaison to IT vendors, coordinating troubleshooting, hardware/software
updates, and technology needs.
• Provide internal support for basic tech issues and ensure seamless office
technology functionality.
Vendor & Field Coordination
• Serve as the primary liaison between the office, IT vendors, office vendors, and field
teams, ensuring communication is clear, timely, and aligned with project
requirements.
• Coordinate deliveries, materials, and office resources with field personnel.
• Monitor vendor performance and maintain positive relationships that support
company goals.
Project Support
• Assist project managers, superintendents, and executives with administrative tasks
and project documentation.
• Prepare and distribute reports, meeting minutes, and schedules.
• Track milestones, subcontractor compliance documents, and deadlines.
Team Leadership & Culture
• Lead the administrative team with professionalism, clarity, and positive motivation.
• Establish and maintain processes that improve efficiency and team
communication.
• Train staff on SharePoint and technology best practices.
• Promote collaboration and uphold company values.
Client & Hospitality Experience
• Act as a warm, attentive point of contact for clients, vendors, and visitors.
• Maintain a hospitality-driven environment where guests and team members feel
supported and welcomed.
• Assist with coordinating client-facing activities and internal events.
Qualifications
• Experience in construction administration, office management, or related field.
• Strong proficiency with SharePoint, Microsoft 365, and Procore.
• Organized with strong technical skill set-comfortable troubleshooting,
coordinating IT solutions, and optimizing office tech systems.
• Exceptional organizational, prioritization, and multitasking abilities.
• Excellent written and verbal communication skills.
• Hospitality-driven, professional demeanor.
• Proven leadership and team support experience.
• Detail-oriented, dependable, and committed to running an efficient, high functioning office.
• Hospitality-driven and committed to serving others with passion and excellence
$85k-95k yearly 1d ago
Infertility Office manager
Center for Reproductive Medicine and Fertility
Team manager job in Voorhees, NJ
The fertility clinic of Drs. Louis Manara and Dougherty located in Voorhees, New Jersey, specializes in providing advanced treatments and technologies to assist couples who wish to conceive. With a dedicated team of professionals, the clinic focuses on delivering personalized, compassionate care to support patients on their fertility journey. The clinic is known for its commitment to excellence and innovative approaches in reproductive medicine.
Role Description
This is a full-time, on-site role for an Infertility Office Manager at the Center for Reproductive Medicine and Fertility, located in Voorhees, NJ. The Office Manager will oversee daily office operations, manage administrative responsibilities, and ensure efficient workflows within the fertility clinic. Additional responsibilities include supervising staff, coordinating patient services, maintaining office equipment, and fostering a welcoming and supportive environment for patients and families. The office manager will also need to be able to adapt as the practice continues to grow.
Qualifications
Strong Communication and Customer Service skills to interact effectively with patients, staff, and healthcare professionals.
Proficiency in Administrative Assistance and Office Administration to manage schedules, records, and day-to-day office operations.
It would be beneficial with they have experience specific to the field if infertility.
Expertise in handling and maintaining Office Equipment and tools required for a professional medical setting.
Ability to work in a fast-paced environment with multitasking and problem-solving abilities.
Previous experience in healthcare or medical office management is preferred.
Bachelor's degree in business administration, healthcare management, or a related field is a plus.
It would be a plus if the applicant has experience with going from paper charts to an EMR and/or instituting in-office procudes
$39k-61k yearly est. 4d ago
Assistant Manager, Customer Service
HMP Global 4.1
Team manager job in Malvern, PA
Salary: Commensurate with experience
Annual discretionary bonus eligible
Comprehensive Benefits (Medical, Dental, Vision, 401k w/company match)
HMP is a leading healthcare event and education company, with a dominant position in several therapeutic areas including Oncology, Psychiatry & Behavioral Health, Cardiovascular, Wound Care and Public Safety. With a mission to improve patient care, we deliver information and education to healthcare professionals through 400+ global, regional, and local events and reach over 4 million users monthly through digital networks and social channels.
Role Overview:
The Assistant Manager, Customer Service is an ideal position for a detail-oriented, highly motivated professional with strong written and verbal communication skills, as well as an interest in the neuroscience and psychiatry education industry. This position serves as the primary point of contact for customers, supporting event registration, membership services, continuing education certificate issuance, and product inquiries. In addition to customer-facing responsibilities, the role provides administrative support across multiple departments, including data entry, activity setup, and managing the knowledge base. The Assistant Manager, Customer Service plays a crucial role in delivering a high-quality customer experience and supporting the organization's operations.
Responsibilities
Respond to incoming phone calls and emails related to event registration, membership services, CE certificates, and product sales.
Manage individual memberships and support renewal efforts to ensure an exceptional member experience.
Manage group memberships by maintaining and updating account details for colleges, universities, and teaching hospitals.
Accurately process registrations, memberships, and product sales within the CRM system.
Follow up on outstanding customer payments and resolve billing inquiries.
Provide administrative assistance to multiple departments as needed.
Set up CE activities within the CRM platform.
Support the Marketing team with email deployment using Campaigner.
Assist the Meetings team with on-site registration support for live events.
Support the Sales team with Map Your Show software administration.
Travel up to four times per year, including attendance at NEI Spring and Fall meetings.
Qualifications
Demonstrated commitment to customer service excellence, professionalism, and responsiveness.
Excellent written, verbal, and interpersonal communication skills.
Strong organizational skills with attention to detail and ability to manage multiple priorities.
Willingness and ability to learn internal systems, including Map Your Show, Campaigner, Cadmium, and knowledge base tools.
Ability to work independently with minimal supervision and perform effectively under pressure.
Professional demeanor with ability to interact effectively with colleagues and customers at all levels.
Proficiency in Microsoft Office applications.
Bachelor's degree in neuroscience, life sciences, or a related field preferred; ability to quickly learn new software applications.
Familiarity with ACCME standards or continuing education environments is a plus.
Please follow HMP Global on LinkedIn for news and updates
$29k-34k yearly est. 2d ago
Office Manager
Randstad USA 4.6
Team manager job in New Castle, DE
The ideal candidate will be able to effectively coordinate meetings and other office events. They should be comfortable answering inbound phone calls, distributing mail to employees and handling outgoing mail. They should also possess a friendly demeanor so they can effectively interact with office visitors and interview candidates.
Responsibilities
Coordinate and organize office activities
Oversee stock of office supplies
Greet visitors at office
Coordinate inbound and outbound office mail
Support HR in scheduling meetings, interviews and transport
Qualifications
Experience with administrative and clerical work Proficiency in Microsoft Office suite
Strong communication skills
Strong ability to multitask
Friendly and upbeat demeanor
$37k-54k yearly est. 3d ago
Claims Manager
James Search Group
Team manager job in Philadelphia, PA
Claims Manager - Commercial Auto Lines - Global P&C Insurance Carrier
About the Opportunity:
James Search Group is proud to partner with a top-tier global property & casualty insurance carrier to recruit a Claims Manager specializing in Commercial Auto Lines. This hybrid role offers the opportunity to oversee high-exposure commercial auto claims across diverse industries, from transportation and logistics to construction and manufacturing. You'll take ownership of complex bodily injury, property damage, and catastrophic loss cases, ensuring strategic, timely, and cost-effective resolutions while collaborating with cross-functional teams.
Compensation:
$120,000 - $150,000 base salary + bonus, comprehensive benefits, and 401(k).
What You'll Do:
Directly manage a portfolio of high-severity commercial auto liability claims across multiple jurisdictions.
Conduct thorough coverage evaluations and lead detailed claims investigations.
Oversee litigation strategies, manage outside counsel, and implement effective defense and cost-control measures.
Negotiate settlements that balance cost containment with fair outcomes.
Partner with underwriting, actuarial, and leadership to communicate claim trends, risk assessments, and strategic recommendations.
Maintain accurate, audit-ready documentation and ensure compliance with all internal and regulatory standards.
What We're Looking For:
5-8 years of experience handling complex commercial auto claims, preferably with catastrophic loss and litigation management experience.
Strong technical knowledge of commercial auto liability coverage and related legal frameworks.
Experience managing high-exposure bodily injury claims and multi-party litigation.
Excellent negotiation, analytical, and written/verbal communication skills.
Highly organized with the ability to manage large caseloads in a fast-paced environment.
Bachelor's degree required; Juris Doctorate a plus.
Why Join?
This is a key role within a market-leading claims organization where your expertise will shape both claim outcomes and broader business strategy.
You'll work alongside a collaborative, high-performing team with a commitment to excellence, and receive support for your continued professional development.
To apply confidentially or learn more, contact James Search Group today.
$40k-88k yearly est. 3d ago
Operations Manager
Indco Inc., Nj
Team manager job in Gloucester City, NJ
Reports to: President
Employment Type: Full-time, On-site
About the Company
We are a growing chemical manufacturer specializing in toll blending, contract packaging, and sales of food & beverage sanitation and janitorial chemical products. We pride ourselves on our flexibility, quality, and customer service, providing customized solutions for a range of industrial and sanitation applications.
Position Overview
The Operations Manager will work closely with the President to manage and coordinate the daily activities of our production, packaging, and logistics operations. This individual will be responsible for keeping all divisions running efficiently - from raw material sourcing to finished product shipment - while maintaining high standards of safety, quality, and customer satisfaction.
This is a hands-on management role in support of the president suited to someone who can balance leadership with practical involvement in the office and on the plant floor.
Key Responsibilities
Production & Daily Operations
Identify what is required for staff to carry out their duties.
Oversee day-to-day blending, filling, and packaging operations. Address concerns in a timely fashion.
Coordinate between the office and warehouse to keep orders moving efficiently.
Derive and analyze reports regarding operations and pass to management when requested.
Evaluate the company's present operational policies and procedures and suggest ways of improving.
Supply Chain & Inventory
Manage raw material and packaging inventory to avoid shortages or excess stock.
Work with suppliers to ensure timely and cost-effective purchasing.
Track inventory usage and maintain accurate records.
Assist in managing shipping and receiving operations.
Compliance & Safety
Maintain a clean, safe, and organized work environment.
Oversee SDS management and staff safety training.
Ensure building compliance.
Administrative & Financial Support
Assist with cost tracking, job costing, and production efficiency reporting.
Help develop and monitor operational budgets.
Provide input on pricing, scheduling, and contract work planning.
Assist in managing office clerical personnel.
Leadership & Team Development
Work alongside staff when needed to meet deadlines or resolve issues.
Assist supervising production, warehouse and office staff; provide daily direction and feedback.
Build a culture of accountability, teamwork, and continuous improvement.
Qualifications
3-7 years of experience in manufacturing operations.
Strong understanding of production processes, safety practices, and inventory management.
Comfortable being hands-on as a leader and directly involved in day-to-day operations.
Ability to coordinate across multiple departments and balance competing priorities.
Solid communication, organization, and problem-solving skills.
$79k-127k yearly est. 1d ago
Traffic Control Operations Manager
Integrity Trade Services 3.9
Team manager job in Philadelphia, PA
Traffic Control Operations Manager - $115k-$135k/annually DOE!
20% annual bonus!
is a direct hire opportunity!
Integrity Trade Services is hiring a Traffic Control Operations Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire!
Responsibilities:
The Traffic Control Operations Manager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control Operations Manager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control Operations Manager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance.
Safety Leadership:
Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates.
Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public.
Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions.
Collaborate with safety managers and branch teams to drive a safety-first culture.
Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction.
Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs.
Develop systems to measure and improve customer service, ensuring a culture of continuous improvement.
Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships.
Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency.
Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA).
Utilize KPIs to track performance and foster a culture of accountability.
Achieve EBITA goals by managing assets, reducing costs, and optimizing operations.
Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches.
Set a high standard of ethics and integrity, leading by example and promoting company values.
Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance.
Location: Philadelphia, PA or Columbus, OH
50-60% travel required
Schedule/Shift Details: First Shift
Qualifications:
Proven experience in managing multi-site operations, driving safety compliance, and improving profitability.
Strong leadership skills with the ability to create a positive, team-driven work environment.
Ability to travel frequently to branch locations and provide hands-on leadership and oversight.
Benefits:
Medical
Dental
Vision
PTO
$40k-51k yearly est. 4d ago
Team Leader of Client Service
Corporation Service Co (AKA: CSC
Team manager job in Wilmington, DE
Team Leader - Annual Reports Wilmington, DE (Onsite) Monday-Friday, 9am-6pm CSC's Annual Reports Preparation & File team is seeking a Team Leader to lead a team of Client Order Coordinators who are responsible for providing great customer service, while ensuring quality, efficiency, and timeliness of annual compliance filings. The Team Leader will be responsible for supervising, managing, motivating, and guiding team members on a daily basis. As a Team Leader, you will be the primary contact person for all team members, so communication skills must be excellent. A successful candidate in this position will be comfortable getting into the details of the day-today work of the team. Ultimately, the Team Leader will lead by setting a good example and engaging the team to achieve goals.
Some of the things you'll be doing:
* Create an inspiring team environment with an open communication culture
* Develop key performance indicators and set clear team goals
* Delegate tasks effectively and set deadlines
* Oversee day-to-day operations
* Monitor team performance and conduct performance reviews
* Handle customer complaints and address escalations with customers
* Design and implement process and operational policies
* Full spectrum of employee management, development, and training
* Motivate team members to achieve objectives
* Discover training needs and providing coaching
* Listen to team members' feedback and resolve any issues or conflicts
* Recognize high performance and rewarding accomplishments
* Ensure the highest levels of productivity, service, and client satisfaction levels
* Organize team-building activities
These are the technical skills, experience, and qualifications that would make someone successful:
* 5 years of leadership experience, preferably in a customer service and compliance industry
* A proven history of successfully mentoring and developing employees
* In-depth knowledge of developing and utilizing performance metrics
* Proficiency with MS Office, especially Excel
* Tremendous written and verbal communication skills
* Organizational and time management skills
* Decision-making skills
* Excellent change management skills
* Strong analytical and problem-solving skills
* Attention to detail
Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.
$76k-131k yearly est. 24d ago
Customer Engagement Manager
SKF Inc. 4.6
Team manager job in Blue Bell, PA
Salary Range: $ 84,000.00 to $ 100,000.00 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos.
Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030.
We're guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet.
We're a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment.
Learn about SKF at ************
Position Summary
The Customer Engagement Manager is a dynamic leader within the USA Aftermarket Customer Engagement team, responsible for cultivating a high-performance culture centered on customer excellence, team empowerment, and continuous improvement. This role leads a team of Customer Engagement Representatives, drives strategic initiatives that elevate customer experience, fosters employee development, and strengthens cross-functional collaboration.
We are seeking a visionary leader who thrives in a fast-paced environment, inspires others, and is passionate about driving the evolution of our customer-centric culture. This individual will play a critical role in shaping the future of the department and must be a proactive, high-energy self-starter ready to drive immediate results.
Key ResponsibilitiesLeadership & Team Development
* Lead, coach, and inspire a team of Customer Engagement Representatives to deliver exceptional customer experiences.
* Foster a culture of empowerment, accountability, and continuous learning.
* Identify and develop talent, providing mentorship and growth opportunities.
Customer Experience Strategy
* Set and execute a strategic vision for customer engagement that aligns with the overall vision of the department as well as business goals.
* Ensure consistent delivery of the "wow" factor in every customer interaction.
* Serve as an escalation point for complex customer issues, guiding resolution with empathy and strategic insight.
Cross-Functional Collaboration
* Partner with Sales, Engineering, and other internal teams to drive customer success.
* Lead cross-functional initiatives to improve processes and enhance operational efficiency.
Operational Excellence
* Monitor performance metrics and implement improvements.
* Ensure compliance with SKF policies and maintain a full value chain mindset.
Strategic Communication
* Communicate effectively across all levels of the organization, translating customer insights into actionable strategies.
Qualifications
* Experience: Minimum of 10 years in customer service, customer engagement, or related leadership roles, with a proven track record of managingteams and driving strategic outcomes.
* Leadership: Demonstrated ability to lead, develop, and inspire teams. Experience mentoring others and fostering a culture of growth.
* Strategic Thinking: Strong business acumen with the ability to align customer engagement strategies to broader organizational goals.
* Communication: Exceptional written and verbal communication skills, with the ability to influence and present effectively to diverse audiences.
* Customer-Centric Mindset: Deep commitment to understanding and advocating for customer needs.
* Collaboration: Proven ability to build strong relationships across functions and influence outcomes.
* Technical Proficiency: Proficient in Microsoft Excel and Microsoft Suite; comfortable with data analysis.
* Adaptability: Willingness and ability to travel approximately 30-40% to customer sites, other SKF locations, and internationally to SKF Puebla.
What You'll Love About SKF:Rest and Relaxation. Enjoy a generous PTO policy and 13 paid holidays.
Work/Life Integration. SKF supports work/life integration, home, family, community, personal well-being and health. Flexible work options available, depending on role.
Diversity in the Workplace.?At SKF, we strive to embed Diversity, Equity and Inclusion in everything we do. By developing a culture of belonging, our people can flourish; leading to an inclusive, equitable environment that promotes leadership, engagement and innovation.
Best in Class Benefits. SKF cares about the wellbeing of our employees. Comprehensive healthcare options to fit your needs and opt out payment. Added benefits include company paid life insurance, STD, LTD. Supplemental benefits include critical illness coverage, tuition reimbursement, employee discount programs, and much more!
Bonus. SKF offers STVS (Short Term Variable Salary) or Sales Incentive based on company performance and at the discretion of management.
Invest in your Future. Participate in our 401K program that boasts a 10% employer contribution: 100% match up to 5% of your elected contribution (100% Vested) plus an additional 5% company contribution
Reports to: Director Customer Engagement
Location: Blue Bell, PA
Job ID: 23687
SKF provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
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$84k-100k yearly 31d ago
Assistant Dental Office Manager
Prosmile
Team manager job in Berlin, NJ
Job Title: Assistant Dental Office Manager Department/Location: Operations Reports to: Regional Vice President FLSA Status: Exempt ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.
Position Summary
ProSmile is in need of an Assistant Dental Office Manager who is looking to join a practice with a strong culture, compassionate and skilled dentists, and a support structure that creates an environment of learning and the autonomy to create change at the practice that brings about growth and success. We offer competitive pay based on experience with a great benefit package. As an Assistant Dental Office Manager, we give you the tools and support needed to ensure you are in the best position to be successful. A ProSmile Assistant Dental Office Manager is a unique opportunity to join a practice that is part of a larger growing organization and offers the ability to move up and take on higher positions within the company.
Duties and Responsibilities:
Maintains control of patient scheduling
Addresses and resolves patient complaints
Reviews patient charts making corrections with posting if needed
Takes on the responsibility of the Treatment Plan Coordinator in some offices
Has working knowledge of all insurances; handling of claims, attachments for claims
Maintains collection controls and systems
Oversees daily closeout functions as well as daily deposit with the corporate office
Coordinates end-of-month functions with the corporate office & Dental Practice Manager
Monitors patient A/R
Ensures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetings
Coordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Dental Practice Manager
Contacts maintenance for all office equipment in need of repair for optimum function
Following up on unresolved task
Performs miscellaneous job-related duties as assigned
Coordinating office needs with Dental Practice Manager
Assistant Dental Office Manager - Qualifications
High School diploma or GED required
Experience using Outlook, Word Excel preferred
Easily able to learn new technologies and systems required
Performs miscellaneous job-related duties as assigned.
Knowledge and Skills/Expected Competencies:
Work experience in an administrative function and/or customer facing role required
Working knowledge of dental or medical front desk duties and responsibilities preferable
Previous dental office management work experience preferable
Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed
Benefits Summary
At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week):
Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks.
Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options.
Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits.
Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses.
Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans.
Additional Perks:
Employee Assistance Program (EAP)
Identity Theft & Fraud Protection
Legal Support Services
Discount Programs (including pet insurance, travel, theme parks, electronics, etc.)
Wellness Programs
Financial Wellness and Planning Tools
Physical/Mental Demands and Work Environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.
Equal Employment
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.
Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
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$54k-80k yearly est. 19d ago
Digital Customer Engagement Manager
Hhaexchange
Team manager job in Philadelphia, PA
Job DescriptionHHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.
We're looking for an experienced Digital Customer Engagement Manager to join our Customer Experience team and lead the strategic design and execution of automated digital customer journeys that deliver exceptional customer experiences. This role is focused on helping our state/payer-sponsored homecare provider customers successfully adopt the HHAeXchange platform and realize its full value throughout every stage of their lifecycle. In this role, you will own digital engagement programs that drive provider activation and result in measurable adoption of our platform, aligned with defined milestones and strategic goals.
You'll create scalable one-to-many engagement programs-including automated onboarding and adoption workflows, in-app experiences, targeted email campaigns, in-person events, office hours and webinars-that guide providers from initial onboarding through sustained platform use. Your work will be data-driven and outcome-oriented, with a strong emphasis on delivering the right message at the right time to drive action and reduce friction. Success will be measured in provider activation, platform adoption targets, and customer sentiment (i.e. NPS, CSAT).
Success in this role requires deep understanding of the customer journey, from implementation to long-term engagement. You'll collaborate cross-functionally with teams such as Payer Customer Success, Implementation, Sales & Marketing, Technical Support, Customer Training, Internal Enablement, and Product. You'll also leverage tools like Pendo, Salesforce, and HubSpot to orchestrate and optimize digital touchpoints that scale customer success.This role follows HHAeXchange's hybrid work model, with an expectation to report to an HHAeXchange office if located within commuting distance (typically 3 days/week), unless business needs dictate otherwise.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
We are seeking candidates located in New York City, Minneapolis, or DC metro areas.Essential Job Duties
Own the digital customer engagement strategy and execution for providers participating in state or payer-sponsored EVV programs, ensuring seamless progression through onboarding, adoption, and value realization.
Design and execute automated customer journeys: drive the end-to-end digital experience (email, in-app messaging, webinars, and resource hubs, etc.) to drive platform adoption and deliver value to the right user/customer at the right time in their journey based on customer segmentation and lifecycle stage. Continuously optimize based on performance insights.
Lead a cross-functional governance cadence for digital engagement across Payer CSMs, Payer Implementation, TCC, Marketing, and Product to support optimizing digital experiences and ensuring consistent, coordinated communication throughout the provider journey. Define and own the digital communications calendar by state/payer.
Partner with Product to drive feature adoption from our sponsored provider segment via Pendo/in-app.
Measure & Optimize - Own KPI framework & reporting (activation, adoption, NPS/CSAT) for sponsored providers and publish a quarterly scorecard. Use data-driven insights to iterate and improve campaign strategies, always keeping the customer experience at the center.
Ensure compliance across State/Payer contracts: ensure all communications and digital programs align with contractual requirements across state programs. Deliver accurate, timely, and consistent messaging across every state/payer program rollout.
Serve as subject matter expert on activation and adoption championing best practices and mentioning partners across communications, enablement and customer experience
Other Job Duties
Other duties as assigned by supervisor or HHAeXchange leader
Travel Requirements
Travel up to 10%, including overnight travel
Required Education, Experience, Certifications and Skills
Bachelor's degree or equivalent experience in communications, marketing, or related field.
5+ years of experience in digital engagement strategy or customer communications and customer success/engagement roles.
Experience leading enterprise-scale digital programs across segments; strong analytical acumen (turning data into experience design changes).
Proven experience working with a scaling portfolio of customers, automating customer experiences, and driving adoption and value outcomes.
Proven ability to influence senior stakeholders in a matrixed org; budget/vendor management a plus
Direct experience in the home care industry, with an understanding of the agency/provider perspective preferred
Experience coordinating across multiple internal departments to deliver cohesive customer engagement strategies.
Familiarity with state-sponsored healthcare programs or other regulated environments is highly preferred.
Proven ability to manage customer-facing communications, including product releases, market updates, incident/crisis communications, creation of webinars, and landing pages.
Strong writing, editing, and messaging skills with the ability to translate complex concepts into customer-friendly language.
Skilled in leveraging platforms such as Pendo, HubSpot, and other customer engagement tools to design and deliver campaigns that drive adoption and engagement.
Familiarity with segmentation strategies for targeting communications.
Strong organizational and project management skills with the ability to handle multiple priorities.
Excellent verbal and written communication skills; able to influence and collaborate with cross-functional stakeholders.
Calm under pressure, with the ability to deliver clear, transparent communication during incidents.
Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role.
The base salary range for this US-based, full-time, and exempt position is $110,000 - $120,000 not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.
HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$110k-120k yearly 15d ago
Dental Senior Office Manager
Alfa Dental Support, Inc.
Team manager job in Riverton, NJ
Job DescriptionWho We Are:
At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy.
At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives.
Dental Senior Office Manager
Diamond Braces is seeking an experienced and driven Dental Senior Office Manager to oversee operations across multiple dental practice locations. In this leadership role, you will ensure that all practices under your supervision meet operational, financial, and clinical standards, driving exceptional patient experiences and strong business performance.
Essential Functions:
Oversee operations for multiple dental practice locations within the district.
Ensure all locations operate efficiently and deliver exceptional patient care and customer service.
Collaborate with practice managers and dental teams to achieve operational goals and compliance with clinical protocols.
Develop, implement, and monitor key performance indicators (KPIs) across all locations to assess and drive practice performance.
Provide actionable insights and regular reporting on KPIs to leadership, identifying areas for improvement and ensuring accountability.
Analyze and manage practice P&L statements to drive revenue growth and profitability while maintaining high-quality patient care.
Lead, coach, and mentor practice managers and staff to foster a culture of collaboration, continuous improvement, and professional development.
Implement operational best practices, ensuring compliance with policies, procedures, and regulatory requirements.
Collaborate with clinical leadership to support recruitment, onboarding, and retention of dental professionals.
Drive initiatives to enhance patient satisfaction, operational excellence, and team engagement across all practices.
Qualifications:
Minimum of 5 years of experience working in Dental Service Organizations (DSOs), with a proven track record of managing multiple practice locations.
Demonstrated experience in measuring and reporting KPIs for multi-site locations.
Strong understanding of P&L statements, with the ability to identify trends, opportunities, and areas for improvement.
Excellent leadership, communication, and interpersonal skills, with a collaborative approach to teammanagement.
Ability to work in a fast-paced, dynamic environment while prioritizing tasks and meeting deadlines.
Associate or bachelor's degree in business, healthcare administration, or a related field.
Benefits:
Highly competitive compensation.
Health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off and holidays.
Discounted orthodontic care for you and your family.
Loan assistance for dental assistant school and continued education (CE).
Access to cutting-edge technology and world-class facilities.
A fun, inclusive, and supportive culture where your career can thrive.
Job Type: Full-time
Compensation: Salary range starting at $75,000; final offer will be determined by experience and qualifications.
Job Location: In-person; local travel between offices required.
Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)
$75k yearly 17d ago
Front Office Manager
Valley Forge Casino Resort 3.9
Team manager job in King of Prussia, PA
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Responsible for overseeing hotel occupancy and promoting the efficient operation of front desk, bell desk, housekeeping, and call center ensuring appropriate service to hotel guests.
Job Duties
· Manage hotel and related departments to ensure maximum occupancy, efficiency and revenue.
· Hire, supervise, train, evaluate work performance, and administer discipline for team members.
· Maintain knowledge of industry practices, hotel markets and statistical data.
· Possess knowledge of room rates, types and availability.
· Maintain and ensure proper par levels of supplies and equipment.
· Coordinate special events and promotions with other departments.
· Resolve customer complaints or disputes.
· Ensure compliance with established company policies and procedures and regulatory controls and the Pennsylvania Gaming Control Board.
· Responsible for property public area cleanliness and sanitation.
· Authorized to extend complimentary services in accordance with the approved comp matrix.
· Develop operating budgets and meet established goals.
· Review and approve all OTA invoices.
· Other duties as assigned by management.
· May assist in assigning and inspecting cleanliness on the casino floor.
Qualifications
· Thorough understanding of hotel computer system.
· Minimum 3 years supervisory experience and 5 years hotel experience
· Ability to operate LMS, ATI, Rainmaker and Microsoft Office applications.
· Knowledge of hotel key system
· Must be able to work in smoke filled environments.
· Must be able to qualify for and maintain licensure as required by Pennsylvania Gaming Control Board. Must have thorough knowledge of approved Responsible Gaming Program.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$42k-53k yearly est. 4d ago
Custom Framing Manager
Michaels 4.2
Team manager job in West Chester, PA
Store - CIN-WEST CHESTER, OHLead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable framing solution for their art.
Major Activities
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
Develop and coach the team selling behaviors
Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager
Achieve your KPI's and manage the framing team to achieve their role KPI's
Review sales and production workload and build plans and sales floor time for networking.
Manage and execute the inventory management processes as assigned
Manage and execute shrink and safety programs.
Serve as Manager on Duty (MOD)
Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development
Partners with MOD's daily on the expectations of framing and other framers.
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment
Acknowledge customers, help locate product and provide solutions
Assist with Omni channel processes
Other duties as assigned
Minimum Type of experience the job requires
Basic computer skills
Preferred Type of experience the job requires
Previous custom framing experience is preferred
Retail management experience
Experience leading a sales team
Physical Requirements
Regular bending, lifting, carrying, reaching and stretching
Ability to move throughout the store
Ability to remain standing for long periods of time
Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Work Environment
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$13.00 - $16.80
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$13-16.8 hourly Auto-Apply 60d+ ago
Dental Office Assistant Manager
Diamond Braces
Team manager job in Blue Bell, PA
Who We Are:
At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy.
At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives.
Dental Office Assistant Manager
We are seeking a motivated and organized Dental Office Assistant Manager to join our growing practice. In this role, you'll work closely with the Office Manager and dental team to ensure smooth day-to-day operations and provide exceptional care to our patients.
Essential Functions:
Assist the Office Manager in overseeing daily office operations.
Supervise administrative staff and clinical team members.
Ensure a positive patient experience and handle concerns promptly.
Coordinate patient scheduling, billing, and insurance verifications.
Ensure the office complies with all relevant laws, regulations, and company policies, maintaining a high standard of practice.
Assist in monitoring inventory and managing supply ordering.
Generate and review performance reports to track key metrics.
Ensure all patient and office records are maintained accurately and securely, in compliance with legal and regulatory requirements.
Qualifications:
One to two years of office management experience preferably in a dental setting.
Strong leadership and teammanagement skills.
Excellent communication and interpersonal abilities.
Proficiency in office management software and technology.
Understanding of compliance and regulatory requirements in a healthcare setting.
Commitment to continuous learning and professional development.
Benefits:
Highly competitive compensation.
Health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off and holidays.
Performance-based bonus opportunities.
Discounted orthodontic care for you and your family.
Loan assistance for dental assistant school and continued education (CE).
Access to cutting-edge technology and world-class facilities.
A fun, inclusive, and supportive culture where your career can thrive.
Job Type: Full-time
Compensation: Pay range starting at $23.00 an hour; final offer will be determined by experience and qualifications.
Job Location: In-person; local travel between offices may be required.
Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)
$23 hourly 60d+ ago
Assistant Dental Office Manager
Prosmile
Team manager job in Berlin, NJ
Job Title: Assistant Dental Office Manager Department/Location: Operations Reports to: Regional Vice President FLSA Status: Exempt ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.
Position Summary
ProSmile is in need of an Assistant Dental Office Manager who is looking to join a practice with a strong culture, compassionate and skilled dentists, and a support structure that creates an environment of learning and the autonomy to create change at the practice that brings about growth and success. We offer competitive pay based on experience with a great benefit package. As an Assistant Dental Office Manager, we give you the tools and support needed to ensure you are in the best position to be successful. A ProSmile Assistant Dental Office Manager is a unique opportunity to join a practice that is part of a larger growing organization and offers the ability to move up and take on higher positions within the company.
Duties and Responsibilities:
Maintains control of patient scheduling
Addresses and resolves patient complaints
Reviews patient charts making corrections with posting if needed
Takes on the responsibility of the Treatment Plan Coordinator in some offices
Has working knowledge of all insurances; handling of claims, attachments for claims
Maintains collection controls and systems
Oversees daily closeout functions as well as daily deposit with the corporate office
Coordinates end-of-month functions with the corporate office & Dental Practice Manager
Monitors patient A/R
Ensures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetings
Coordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Dental Practice Manager
Contacts maintenance for all office equipment in need of repair for optimum function
Following up on unresolved task
Performs miscellaneous job-related duties as assigned
Coordinating office needs with Dental Practice Manager
Assistant Dental Office Manager - Qualifications
High School diploma or GED required
Experience using Outlook, Word Excel preferred
Easily able to learn new technologies and systems required
Performs miscellaneous job-related duties as assigned.
Knowledge and Skills/Expected Competencies:
Work experience in an administrative function and/or customer facing role required
Working knowledge of dental or medical front desk duties and responsibilities preferable
Previous dental office management work experience preferable
Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed
Benefits Summary
At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week):
Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks.
Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options.
Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits.
Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses.
Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans.
Additional Perks:
Employee Assistance Program (EAP)
Identity Theft & Fraud Protection
Legal Support Services
Discount Programs (including pet insurance, travel, theme parks, electronics, etc.)
Wellness Programs
Financial Wellness and Planning Tools
Physical/Mental Demands and Work Environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.
Equal Employment
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.
Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
$54k-80k yearly est. Auto-Apply 60d+ ago
Dental Office Assistant Manager
Alfa Dental Support, Inc.
Team manager job in Flourtown, PA
Job Description
Who We Are:
At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy.
At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives.
Dental Office Assistant Manager
We are seeking a motivated and organized Dental Office Assistant Manager to join our growing practice. In this role, you'll work closely with the Office Manager and dental team to ensure smooth day-to-day operations and provide exceptional care to our patients.
Essential Functions:
Assist the Office Manager in overseeing daily office operations.
Supervise administrative staff and clinical team members.
Ensure a positive patient experience and handle concerns promptly.
Coordinate patient scheduling, billing, and insurance verifications.
Ensure the office complies with all relevant laws, regulations, and company policies, maintaining a high standard of practice.
Assist in monitoring inventory and managing supply ordering.
Generate and review performance reports to track key metrics.
Ensure all patient and office records are maintained accurately and securely, in compliance with legal and regulatory requirements.
Qualifications:
One to two years of office management experience preferably in a dental setting.
Strong leadership and teammanagement skills.
Excellent communication and interpersonal abilities.
Proficiency in office management software and technology.
Understanding of compliance and regulatory requirements in a healthcare setting.
Commitment to continuous learning and professional development.
Benefits:
Highly competitive compensation.
Health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off and holidays.
Performance-based bonus opportunities.
Discounted orthodontic care for you and your family.
Loan assistance for dental assistant school and continued education (CE).
Access to cutting-edge technology and world-class facilities.
A fun, inclusive, and supportive culture where your career can thrive.
Job Type: Full-time
Compensation: Pay range starting at $23.00 an hour; final offer will be determined by experience and qualifications.
Job Location: In-person; local travel between offices may be required.
Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)
How much does a team manager earn in Wilmington, DE?
The average team manager in Wilmington, DE earns between $57,000 and $160,000 annually. This compares to the national average team manager range of $44,000 to $152,000.
Average team manager salary in Wilmington, DE
$95,000
What are the biggest employers of Team Managers in Wilmington, DE?
The biggest employers of Team Managers in Wilmington, DE are: