Customer ServiceTeam Lead - Night Shift
Full-time, Hourly
Department: Operations
Reports to: Customer Service Manager
Hybrid (combo of in-office and remote)
We're constantly developing new and creative ways to solve the industry's most complex problems. Our enterprise software solutions run the gamut of Information Technology Services-from payment processing, to prepaid wireless activations, to mobile and web app development. For the past 10+ years our originality attracts the most outstanding and innovative thinkers- allowing us to develop new and creative approaches while growing as the industry leader. Are you a passionate professional, ready to make changes in the tech world? Join our team today
T-CETRA is looking for a Customer Serviceteam Lead. The successful candidate will have the opportunity to provide leadership for day-to-day processes. Design, test, implement and monitor any new processes and procedures. Including:
Monitor phone, activation, email inboxes, and ticket queues
Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers
Answer escalated calls from Merchants and Master Agents
Analyze customer's needs, troubleshoot technical issues and provide appropriate solution
Team Management
Responsible to assist in meeting team goal service levels
Live monitoring of CSR phone calls
Develop and maintain a good relationship with customers, Master Agents and employees
Assist in CSR inquires
Escalate tickets to IT, Product, UI/UX, Sales, and Product Management
Other duties as assigned
Minimum Qualifications:
Associate degree or equivalent experience.
Ability to multi-task and work under pressure
Strong technical and computer skills
Ability to work directly with upper management
Patient and passionate personality
Communication skills
Ability to work in a fast-paced environment
Professional attitude towards customers and direct reports.
Fluency in Spanish a bonus
Why Should You Apply?
Paid Time Off
Comprehensive Medical, Vision and Dental
Matching 401k up to 4%
FMLA and Life Insurance
Tuition Reimbursement
Wellness Program
Employee Growth and Development Reimbursement Program
Discounted Rates for Multiple Handsets and Prepaid Wireless Rates
Beautiful nearby walking paths and park
Fun, value centered work atmosphere
Flexible work environment
T-CETRA provides employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, marital status, age, genetic information, disability, veteran-status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within T-CETRA. To create a safe and positive environment for employees, all applicants must perform a pre-employment drug screen and background check.
$29k-36k yearly est. Auto-Apply 60d+ ago
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Customer Service Supervisor
Petsuites
Columbus, OH
Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members!
Company Overview:
Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business!
Position Overview:
At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you.
A Day in the Life:
You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!
Pet Host Lead Requirements:
Must be able to handle dogs of all sizes and cats
Must enjoy working with both people and pets
Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean
Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames
Must be able to follow directions and comply with processes and procedures
Must have a keen sense of observation when observing the pets
Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods
Must have computer knowledge/quick learner
Must have Leadership/Supervisor experience in a team oriented environment
Excellent customer service skills, professional
Organized, detail oriented
Daily Responsibilities:
Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
Answer all incoming calls, respond to voicemails and emails.
Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations.
Manage cash, check, and credit card transactions and reporting/reconciling
Gets to know clients and their pet's names on a regular basis
Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems.
Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed.
Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs.
Obtain vaccination records from veterinary offices and input into the computer.
Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”.
Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers
Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies
Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc.
Consult with other departments
Work with a team who all exemplify these qualities:
A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
Must be able to multitask and be very detail oriented. Must be able to start and stop work.
Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
Conflict Resolution - Ability to handle conflict with tact and diplomacy
Good team work and willingness to assist other departments as necessary
Cheerful, friendly, positive team-oriented attitude
Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
Reliable, punctual, and dependable
Ability to work a flexible schedule, including holidays and weekends
Ability to take direction well and apply it independently
Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently
Physically able to handle dogs of all sizes and to lift up to 60 lbs.
Other duties as assigned.
Equal Employment Opportunity
NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor
protected by applicable federal, state or local laws.
Work schedule
Weekend availability
Monday to Friday
Holidays
Supplemental pay
Tips
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k)
Life insurance
Disability insurance
Paid training
Employee discount
$30k-45k yearly est. 60d+ ago
Operations Team Lead, Neurodiverse Solutions
Cai 4.8
Columbus, OH
**Req number:** R6607 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
**Job Summary**
Do you have a passion for developing, coaching, and motivating a team? We are looking for an Operations Team Lead with strong leadership, communication, and resourcefulness skills to lead a neurodivergent team of Provider and Data Entry Analysts.
**Job Description**
We are looking for an Operations Team Lead to develop and manage a team of our neurodivergent associates working in Provider and Data Entry Analysts within a top Dental Care Institution. As a Neurodiverse Solutions Team Lead you will be responsible for understanding all related work and reporting upon the team's progress towards project goals and milestones. This position will be full-time and remote.
Due to the specific legal and contractual requirements associated with this position, only US Citizens and Green Card Holders/Permanent residents will be considered for this role. Candidates must be able to work directly on CAI's W2.
**What You'll Do**
+ Mentor, coach, and support neurodivergent associates working in Provider and Data Entry Analysts
+ Maintain an associate skill assessment and talent development program for each team member
+ Establish and maintain a regular cadence with client leadership at all levels and associates, obtaining and providing bi-directional feedback
+ Act as initial escalation point of contact on associate issues, and advocate for team members with client
+ Analyze existing data and perform data gap analysis with the goal of improving metrics
+ Ensure that work tasks are delivered on time, within SLA and to the expectations of IT sponsors and business stakeholders
+ Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
+ Provide encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
+ Facilitate the development and maintenance of operational process documentation
+ Ensure that the team manages the client's data in accordance with security, confidentiality, and integrity requirements
+ Generate and present executive summary reporting including key metrics to measure and manage performance
+ Provide feedback on directory accuracy reports and audits regarding missed components or incorrect data updates.
+ Review / Quality Control of reports before submitting to ensure reports have been completed in their entirety
+ Maintain record of metrics for CAI and client review both in Power Point and spreadsheet format to show weekly and monthly statistics
**What You'll Need**
Required:
+ Bachelor's degree or higher in business administration or a related field
+ 3 years' experience managing direct reports, including delegation of tasks, performance appraisal/yearly reviews, and corrective action
+ Experience interviewing candidates and providing feedback to hiring managers
+ Experience leading the training, guidance, and performance management of new and existing team members
+ Experience organizing, and executing training and development plans, and communicating progress and managing expectations across all levels of leadership
+ Experience managing multiple priorities, analyze technical problems and synthesize thoughtful solutions
+ Ability to navigate complex and difficult situations with tact
+ Relationship building skills to solidify and retain current business and identify/communicate opportunities for business development
Preferred:
+ Outstanding organizational skills
+ Good analytical skills
+ Strong written and verbal communication skills
+ Well organized with the ability to manage multiple priorities
+ Solid interpersonal skills, ability to work on a team
+ Ability to drive work to completion and escalate when necessary
+ Excellent organizational and leadership abilities
+ Experience managing and supporting remote teams
+ Ability to manage, train and guide personnel
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
+ Must be able to communicate with customers/team members over the phone and in person
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc
\#LI-NA1
**Reasonable accommodation statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
$52,000 - $55,000 per year
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
$52k-55k yearly 60d+ ago
Patient Center Supervisor (Full-Time)
Averhealth 3.8
Columbus, OH
Pay: $22.00 per hour
At Averhealth, our mission is to help people achieve lasting recovery. We partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. If you're passionate about helping others and want to start a meaningful career, we'd love to have you on our team.
Position Summary
The Patient Center Supervisor plays a vital role in supporting individuals on their path to recovery. You'll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism. The Patient Center Supervisor leads daily operations at our Averhealth patient care centers, ensuring a professional, compassionate, and compliant testing experience. This role provides hands-on leadership to staff, supports patient engagement, and safeguards the integrity of all testing processes.
Key Responsibilities
Manage day-to-day operations to ensure a safe, respectful, and efficient patient experience
Lead, coach, schedule, and support testing center staff
Conduct observed urine collections with male/female patients who are complying with probation, completing drug treatment programs, or meeting bond requirements
Maintain full compliance with Averhealth policies, chain-of-custody protocols, and regulatory standards
Ensure accurate documentation, quality control, and timely reporting
Address patient concerns professionally and promote a recovery-focused environment
Schedule
Full-time: Typically between 35-40 hours per week
Must have flexibility for varying shifts due to random testing needs
Primary hours: Monday-Friday, 8:15am-4:45pm, with some weekend shifts (12:45pm-6:45pm)
Schedules are provided approximately one week/one month in advance
What We Offer Full-Time Employees
Medical, Dental, and Vision insurance
Short- and Long-Term Disability
Life insurance with employer contribution
401(k) with employer match
Annual uniform reimbursement (scrubs)
Instant access to earned wages - no waiting for payday
Referral bonuses
Shift coverage bonuses ($50 per covered shift with less than 48-hour notice)
3 weeks of paid time off in your first year
Supportive team culture and career growth opportunities - many of our leaders started in this role
Qualifications
High school diploma or GED; additional education preferred
Supervisory or team-lead experience (required)
Strong communication, organization, and problem-solving abilities
Ability to uphold confidentiality, follow detailed procedures, and maintain professionalism
Comfortable working with biological specimens and standing for extended periods
Must have reliable transportation and valid driver's license
Equal Opportunity Employer
Averhealth is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, or background.
$25k-33k yearly est. 6d ago
Retail Team Lead (FT)
New Balance 4.8
Columbus, OH
Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
JOB MISSION
As part of the New Balance Retail LeadershipTeam, full time Retail Team Leads assist with duties such as opening/closing the store, driving results, operational duties and delivering a world class experience for our guests. You will lead by example through New Balance's Core Competencies.
MAJOR RESPONSIBILITIES
Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
Be results driven in achieving our store key performance indicators through training and development of our associates
May assist store manager in creating the schedule and taking the lead in floor moves
Deliver a great guest experience utilizing our GUEST service model
Be operationally sound, opening/closing the store, inventory control, operational procedures
Be involved in recruiting/interviewing/hiring of top talent
Follow safety and reporting regulations, including proper lifting procedures
REQUIREMENTS FOR SUCCESS
Must be 18 years of age or older
2 years' retail supervisory experience preferred
High school diploma or equivalent educational experience
Demonstrated leadership ability
Strong customer service and verbal communication skills
Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)
Columbus, OH Retail Only Pay Range: $17.65 - $22.00 - $26.45 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)
Regular Associate Benefits
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
$17.7-22 hourly Auto-Apply 7d ago
Team Lead
National Pride Equipment Car Wash Superstore
Gahanna, OH
DON'T MISS OUT ON THIS NEW AND EXCITING OPPORTUNITY!
MIGHTY LION CAR WASH IS EXPERIENCING UNPRECENTED GROWTH!
We need highly energetic, enthusiastic, dynamic, big-picture people that want to work with some of the greatest people in the Car Wash industry! We look forward to sharing many more details about the company should you be a match.
Think you have what it takes? Apply today! Multiple positions available including Management and Non-management.
Benefits:
Competitive Pay + Commission Opportunity
***FREE CAR WASHES***·
· Paid Time Off
· Continuing Education reimbursement $2500 annually
· Flexible schedules/work life balance
· Refer a friend $200 bonus
· Paid Training/Career Path Development
· Free Uniforms
Full-time OR Part-time Positions available
Position Overview:
The Team Lead is tasked with performing the daily operational practices of running the car wash facility and providing excellent customer service.
Qualifications
Qualifications:
Ability to display courteous and professional attitude
Excellent customer service skills to ensure optimum customer satisfaction
Strong ability to work flexible hours, such as evenings and weekends
Ability to work standing over long periods of time
Ability to lift items of moderate weight
Ability to work outdoor and be efficient in all weather conditions
Ability to interact ethically with fellow employees and customers
Excellent written and oral communication skills, as well as interpersonal skills
Strong ability to handle the physical demand of the job
Ability to follow directions and correctly implement tasks.
Car wash locations can create wet hazardous conditions and safety precautions should be met for safety and compliance
**Roles and responsibilities are listed above but are not limited to the list. Employees may be asked to complete tasks outside of this list and within management's reason for their job description. **
$44k-89k yearly est. 19d ago
Customer Service Supervisor
DSV Road Transport 4.5
Lancaster, OH
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Lancaster, 35 Technology Pl
Division: Solutions
Job Posting Title: Customer Service Supervisor - 107150
Time Type: Full Time
POSITION SUMMARY
The Customer Service Supervisor is responsible for the day-to-day activities of the customer service department. The supervisor is responsible for training CSRs of the daily operations for the customer service group. The Customer Service supervisor must have a solid understanding of manufacturing, planning, and transportation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Develops and maintains positive customer relationships
* Communicates effectively with customers, vendors and team members
* Provides overall responsibility for ensuring accurate data capture and system entry
* Proactively utilizes data and problem solving skills to resolve internal team, customer service and vendor issues
* Continually looks for internal and customer process improvement processes
* Develops and promotes a team environment
* Responsible for all aspects of personnel management including associate performance feedback, training, management, mentoring and progression development
* Assists with implementation and testing of new account start ups
* Provides support to teams located at customer sites
* Supports presentations for new customer sales, implementations and customer visits
* Presents data and findings in front of the Customer
* Reviews, updates and maintains standard operating procedures (SOP's)
* Meets or exceeds all team KPI's for Customer Service
* Conducts project work as required
OTHER DUTIES (Site Specific)
* May be required to work hours outside of set schedule dictated by business needs
* Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
* Ensures direct reports deliver projects within scope and on time and meet customer expectations
* Manages team vacations schedules and workload of team to assist in project prioritization
* Development of direct reports
* Responsible for employment decisions regarding staff and performance management
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
* Must have a high school diploma or general education degree (GED).
* Minimum of 2 years in transportation/supply chain management in a 3PL environment.
* Minimum of 2 years of successful management experience in a logistics, customer service or related field required.
* Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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$28k-41k yearly est. Easy Apply 3d ago
Assistant Supervisor
Ferguson Construction Company 4.3
Columbus, OH
Ferguson Construction is a leading general contracting and construction management firm with over 100 years of industry expertise. We handle a diverse range of projects, including industrial, commercial, healthcare, and institutional buildings. Our reputation for excellence is built on our comprehensive services, including in-house design and self-performing key trades such as concrete, masonry, steel erection, carpentry, and sheet metal.
The Assistant Supervisor supports site supervision by assisting with daily construction activities, ensuring compliance with plans and safety standards, and helping to manage on-site resources. This role is ideal for someone looking to advance their career in construction management.
Qualifications
High school diploma or equivalent; vocational training in construction management is a plus.
2+ years of related experience.
Experience with site management tasks, safety protocols, and understanding of construction plans is advantageous.
In depth understanding of construction processes, safety regulations, and site management.
Good verbal and written communication skills for effective interaction with team members, subcontractors, and supervisors.
Demonstrated leadership experience.
Essential Duties
Assist with supervising daily construction activities to ensure work is performed according to plans and specifications.
Coordinate tasks among different trades and subcontractors to facilitate smooth project execution.
Support safety protocols on-site to maintain a secure working environment for all personnel.
Monitor construction work to ensure it meets quality standards and project requirements.
Help manage materials and equipment on-site, ensuring availability and proper use.
Maintain site documentation, including daily logs, inspection reports, and safety records.
Facilitate effective communication between workers, supervisors, and stakeholders to resolve issues promptly.
Provide regular updates on project progress and any issues to the site supervisor or project manager.
Ferguson Construction is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, age.
Applicants for this position must be currently legally authorized to work in the United States on a full-time basis.
Learn why Ferguson is the perfect place to build your career in this informative video:
All applicants who are offered employment with Ferguson Construction Company will be subject to a background investigation and drug test. Offers of employment are contingent on the successful completion of a background investigation and drug test conducted in accordance with Ferguson Construction policy and state law.
$38k-49k yearly est. 60d+ ago
Team Leader
The Escape Game 3.4
Columbus, OH
We are located in Easton Town Center! Please copy & paste the link below to view the job description for TeamLeader: **********************************************************************************
THE ROLE:
TeamLeaders are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and
do whatever it takes to make their day!
TeamLeaders at The Escape Game will encourage, challenge, serve, and empower their teammates to uphold our service and hospitality standards. The ideal TL is excited to be flexible, creative, and positive in a fast-paced environment, and they are determined to ensure every single guest and team member enjoys their experience at The Escape Game.
HOW TEAMLEADERS SERVE OUR GUESTS AND OUR TEAM
● Embodying our mission, vision, and values during every shift
● Following TEG's 4 As of Leadership
Attitude
Appreciation
Adaptability
Awareness
● Leading and communicating with a team of 4-15
● Creating a fun, positive atmosphere
● Ensuring operational excellence on shift by:
Opening and closing the store
Making sure games start on time
Facilitating team member breaks
Upholding TEG standards by redirecting and encouraging team members using “Continuous, Gracious Pressure,” TEG's form of team coaching
Addressing minor maintenance issues
Managing cash/inventory
● Ensuring each guest has a five-star experience and leaves happy
REQUIREMENTS
● Demonstrated leadership ability with 1-2 years of experience in a guest-facing setting preferred.
● Flexible availability. This role often works nights, weekends, and/or holidays.
● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs.
● Ability to stand for long periods of time (about 75-80% of your shift).
● Align with TEG's Uniform Standards.
KNOWLEDGE, SKILLS & ABILITIES
● Genuine love for serving others
● Flexible, humble, and teachable
● High capacity for creative problem solving
● Excellent discernment
● Flexible multi-tasker
● Strong interpersonal skills and emotional intelligence
● Positively influences others
● Basic computer skills
● Maintains composure in high-stress, fast-paced environments
BENEFITS FOR FULL TIME TEAM MEMBERS
401(k)
401(k) matching
Health Insurance
Employee discount
Vision insurance
Dental insurance
Flexible spending account
Life insurance
Flexible schedule
$41k-77k yearly est. Auto-Apply 60d+ ago
IDD Community Team Lead
Viaquest 4.2
Columbus, OH
Full Time
A Great Opportunity
At ViaQuest Psychiatric & Behavioral Solutions we offer unique and individualized care to children, adolescents, adults, the aging population, those with developmental disabilities and those suffering from extreme trauma. Our clients are supported by a team of mental health counselors, social workers, certified nurse practitioners, case managers and psychiatrists to ensure the best outcomes for those we serve. Apply today and make a difference in the lives of the clients we serve!
Responsibilities may include:
Managing a team of TBS Specialist by providing professional support, training and mentorship.
Managing a caseload of clients at 30% productivity.
Connecting clients with community resources.
Ensuring that the treatment/behavior plan is being followed.
Ensuring all required documentation is completed and sent to the appropriate supervisor.
Communicating and following up as needed regarding the client's status.
Working collaboratively with those providing therapy, counseling and/or psychiatric services.
Requirements for this position include:
Bachelor's degree in Social Work or a related field preferred
Experience in community-based case management.
Managerial experience is preferred.
Valid driver's license, car insurance and reliable transportation.
Willingness to travel throughout assigned service area. This position will require regular travel to Lima, Rockford, Paulding and Hicksville.
What ViaQuest can offer you:
Comprehensive training.
Monthly productivity incentive bonus.
Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
Paid-time off.
Premium holiday pay.
Mileage reimbursement.
Flexible scheduling.
Employee referral bonus program.
About ViaQuest Psychiatric & Behavioral Solutions
To learn more about ViaQuest Psychiatric & Behavioral Solutions please visit
******************************************************************
From Our Employees To You
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Would you like to refer someone else to this job and earn a bonus? Participate in our referral program!
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Do you have questions?
Email us at **********************
Behavioral & Mental Health - ViaQuest
A post on ViaQuest provided by: ***********************
$33k-47k yearly est. 17d ago
Nutrition Services Supervisor
Ohiohealth 4.3
Marion, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
Responsible for supervising and coordinating the preparation and distribution of food for patients, cafeteria special functions, external contracts, and so forth. Coordinates food service operations with patient medical nutrition therapy services. Monitors and ensures quality, safety and sanitation standards are adhered to.
**Responsibilities And Duties:**
65% Oversight of daily operation
Supervises daily operations within food and nutrition services.
Ensures staffing is adequate to meet department needs.
Daily operations include but are not limited to daily assignments, fielding staffing gaps, oversight of daily schedule and staff duties, etc.
Expected to step in to front line associate roles as needed when staffing gaps arise.
Assures all area tasks are being completed in a timely manner and according to established leader standard work.
Responsible for ensuring compliance with HACCP guidelines from the Ohio Revised Code and The Joint Commission/CMS standards.
Performs ongoing training, evaluation, and placement of employees to enhance performance and efficiency.
Proficient with electronics and able to effectively utilize current business technology, supporting daily operational needs.
15% Quality Assurance and Compliance
Maintains safety and sanitation in areas through inspection and supervision.
Completes assigned safety and sanitation reports in a timely manner.
Coaches associates in completion of sanitation schedules.
Assures all equipment is working properly or shut down and scheduled for repair.
Performs service recovery as needed with patients, visitors, and interdepartmental teams.
Conducts regular audits to identify and correct potential gaps.
Work in tandem with clinical teams to resolve any diet related concerns.
Participates in all organizational processes and improvement initiatives.
10% Managerial Support and Assistance
Works with manager to interview, onboard and orient new associates to area and provides initial and ongoing training.
Ensures area is compliant with hospital standards for annual training.
Supports associate performance, provides in the moment coaching, redirection and shares concerns to one up leader in a timely manner.
10% Other Duties as Assigned
May include but not limited to: Performs area specific duties as assigned by managers, actively leads and participates in daily associate huddles, vendor orders, cash handling, miscellaneous projects.
**Minimum Qualifications:**
High School or GED (Required) SSL - Serve-Safe License - National Restaurant Association
**Additional Job Description:**
+ Field of Study: High School
+ Years of experience: 2 to 3
**SPECIALIZED KNOWLEDGE**
Good communication and interpersonal skills. Knowledge of institutional food production and delivery systems. 2 3 yrs. institutional food service Experience .
**RESPONSIBILITIES AND DUTIES**
65%
Supervises daily operations in specific area in food service arena. Ensures staffing is adequate to meet department needs. Fills in as needed. Assures all area tasks are being completed according to policy and in a timely manner. Assures Department of Health, JCAHO, and ARAMARK guidelines for proper food service met through constant supervision and quality checks. Performs ongoing training, evaluation, and placement of employees to enhance performance and efficiency.
20%
Maintains safety and sanitation in area through constant inspection and supervision. Completes assigned safety and sanitation reports in timely manner. Coaches and counsels employees in completion of sanitation schedules. Assures all equipment is working properly or shut down and scheduled for repair.
10%
Interviews candidates for hire and makes recommendations. Orients new employees to area and provides initial and ongoing training. Ensures area is compliant with hospital standards for annual training. Evaluates employee performance. Tracks and performs disciplinary actions with input from manager.
5%
Other duties as assigned by area manager.
**Work Shift:**
Day
**Scheduled Weekly Hours :**
40
**Department**
Nutrition Services
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$42k-53k yearly est. 2d ago
Team Lead - Delaware, OH
Tidal Wave Auto Spa
Delaware, OH
Starting Pay Rate:
Hourly - Hourly Plan, 16.00 USD Hourly
Tidal Wave Auto Spa is one of the fastest growing car wash chains in the country and is a recognized leader in the industry with locations nationwide. Our wave of success began in 2004 in the small town of Thomaston, GA, which is where Tidal Wave Headquarters calls home. Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years to come, so we are aggressively pursuing individuals with exceptional talent and leadership qualities. Our goal is to redefine the car wash industry with the latest technology, top-notch friendly service, and unwavering dedication to its employees!
Do you want to learn how to become the leader of a team? We can help you take the first step!
A Tidal Wave TeamLeader assists with the responsibilities of the site's facility and its operations. Tidal Wave is a fast and fun, team-oriented environment, and our TeamLeaders set the example by exceeding expectations and assisting the management team! Learn what it takes to run a car wash and have a great time doing it!
This position is a great way to get your foot in the door in one of the fastest growing industries in the country! Tidal Wave has immense professional development opportunities, and a great career path to management positions.
What We Will Provide:
Competitive pay with the opportunity to earn weekly commission.
Flexible scheduling that can work around any life dynamic. Part-time and Full-Time positions are available.
A tremendous opportunity for growth and development within Tidal Wave!
What Your Day Will Look Like:
Provide friendly & enthusiastic customer service.
Assist in opening and closing the facility.
Enroll customers in our Unlimited Car Wash Club.
Prep vehicles before they go through the tunnel.
Safely guide customers onto the tunnel conveyor.
Assist in regular maintenance of all equipment.
Maintain the facility, which includes landscape maintenance & pressure washing, etc.
What You Will Need:
Friendly, Responsible, and Reliable!
Ability to be on your feet for long hours at a time.
Willingness to work in all weather conditions.
Drug Screen and Background Check Required per state guidelines.
At least 18 years of age.
As a Tidal Wave Auto Spa Team Member, you will enjoy our Benefits Program to help secure your financial future and preserve your health and well-being, including:
PTO is based on the company's PTO policy.
Eligibility for health, dental, and vision coverage subject to 90 day waiting period.
Eligibility for 401(K), subject to plan terms.
Eligibility for benefits such as life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental, subject to 30 day waiting period.
Company-paid holidays.
**Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
The equal employment opportunity policy of Tidal Wave Auto Spa provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. Tidal Wave Auto Spa hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
$44k-89k yearly est. Auto-Apply 18d ago
Revenue Cycle Eligibility Team Lead
National Youth Advocate Program 3.9
Columbus, OH
We are seeking a full-time Revenue Cycle Eligibility Team Lead to join our NYAP team in Columbus, Ohio.
Must have 2 years eligibility experience, specifically in the private insurance and Medicare verification.
Must have 2 years' experience in a medical practice business office.
Salary: $45,000/yr.
Position Summary
The Eligibility verification Team Lead is responsible for overseeing all aspects client eligibility and benefit assignments for NYAP. Ensure timely and accurate Eligibility and Benefit Assignments for NYAP clients to ensure timely and accurate payments.
Working At NYAP
NYAP's commitment to doing what is
best
for children, youth and their families is a core value and one that we look for in our newest team members.
22 Days Off Each Year!
Plus 11 Paid Holidays Per Year!
Excellent training and continuing education and development opportunities.
Student Loan Repayment assistance, up to $1,200 per year!
Medical, Dental, and Vision insurance for you and your family!
Competitive salaries and benefits including a 401(k)
Tuition Assistance
Work Anniversary Trips!
Peace leave
Flexible schedule
Mileage Reimbursement
Paternity leave
Responsibilities
The Job will perform duties including, but not limited to:
Perform all work in a manner consistent with the National Youth Advocate Program's mission, values, and philosophies.
Ensure all new clients have accurate eligibility and benefit assignments.
Ensure all clients and existing clients are updated and maintained within the E.H.R.
Ensure timely and accurate eligibility changes are communicated to the clinical team.
Work with the OPMH team on any issues that arise regarding eligibility and benefit assignments.
Ensure timely rebills of claims affected by changes to eligibility and benefit assignments.
Ensure all eligibility and benefit assignment request are responded to within 1 business day.
Report any issues related to Eligibility and benefit assignments to Revenue Cycle Supervisor timely.
Ensure all eligibility and benefit assignments related to unbilled and/or held claims are resolved within 1 business day.
Oversight of Eligibility team including timecards, time off request, resolution to any employee issues and timely/accurate completion of work given.
Qualifications
High School Diploma or GED.
2 years eligibility experience required specifically in the private insurance and Medicare verification.
2 years' experience in a medical practice business office required.
Previous leadership experience preferred.
Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.
Other skills
Detailed oriented with above average organizational skills
Plans and prioritizes to meet deadlines.
Excellent customer service skills; communicates clearly and effectively.
Excellent written and verbal communication skills.
Strong organizational skills.
Must have reliable transportation and a valid driver's license.
Some travel if required.
Must be open and willing to work non-traditional work hours as well as on-call responsibilities.
Must be able to embrace working as a diverse team both effectively and respectfully with persons of any background, race, color, religion, sexual orientation, ability, national origin, or culture.
Provide excellent internal and external customer service.
Ready to make an impact? We'd love to hear from you! Apply today and join our team!
www.nyap.org/employment
Benefits listed are for eligible employees as outlined by our benefit policy.
NYAP also requires all of our employees, regardless of your title/position, to hold and maintain automobile liability insurance coverage of $100,000/$300,000. Please contact our HR department with questions, 614-487-3888 or hr@nyap.org
The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.
An Equal Opportunity Employer, including disability/veterans
Qualifications
Who We Are:
National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.
If YOU can envision it; WE can DO it! The possibilities are endless!
We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.
$45k yearly 19d ago
Communications Center Supervisor
Genric
Marysville, OH
Genric has been providing professional security services throughout the world since 1994. Competitive prices, premium standards, and exceptional customer service are secured when you work with us. Over 25 years Genric has learned that great service begins and ends with experienced and friendly professionals. We believe that our employees are the best in the business and have complete and total confidence in our ability to deliver premium security services. Genric aims to exceed customer expectations with the highest standards of service.
We support clients in some of the most challenging parts of the world with a full inventory of professional security services enabling them to focus on their own business and expansion activities.
Security is our business.
Job Skills / Requirements
Patrol Protect Secure, Inc. (PPS) is a commonly-owned group of security companies with a disciplined focus on customer service, responsiveness, and employee care. PPS is searching for quality candidates for the following position:
Communications Center Supervisor - 24/7 Camera Surveillance & Operations Center
Location: Marysville, OH
Pay: $50,000/year
Shifts: 1st Shift
Position Overview
As Communications Center Supervisor, you'll lead the Command Center team-monitoring live video feeds from dispensaries, construction sites, and more. You'll ensure real-time threat detection, support on-site guards, coordinate with law enforcement via non-emergency channels, and manage the center's operational integrity.
Core ResponsibilitiesSurveillance & Threat Management
Oversee continuous monitoring of CCTV and alarm systems to detect theft, trespassing, property damage, medical emergencies, and other threats.
Provide actionable intelligence to on-site security personnel to enable swift incident response and minimize damage and liability.
Incident Reporting & Communication
Supervise incident documentation: ensure operators and guards report incidents accurately.
Review and authorize incident reports; notify and liaise with law enforcement via non-emergency lines as needed.
Guard Time Tracking Systems
Oversee time tracking spreadsheets for guard hours: validate entries (guard, site, date), obtain confirmations, and maintain records for payroll accuracy.
Identify gaps in site coverage and coordinate guard follow-ups-or fill shifts directly when required.
Payroll, Scheduling & Shift Coverage
Manage shift schedules to ensure 24/7 coverage. Handle call-offs and fill gaps promptly.
Review and approve time sheets and payroll data.
System Oversight & IT Coordination
Monitor system performance; troubleshoot technical issues with surveillance, communications, or monitoring tools.
Coordinate with IT for escalations, equipment maintenance, or upgrades, keeping operations running smoothly - similar to roles in public safety communications supervision.
Staff Leadership & Development
Lead hiring activities: conduct interviews, recommend hires.
Mentor team: coach, counsel, and discipline as needed.
Conduct performance appraisals; address issues through corrective action and create development plans as necessary.
Emergency Point-of-Contact
Serve as the primary escalation contact during emergencies or critical incidents, coordinating internal responses and guiding team actions.
Qualifications
Education: High School Diploma or equivalent required.
Supervisory Experience: Demonstrated success in security operations center roles or public safety communications centers (scheduling, evaluation, coaching)
Technical Aptitude: Proficient in surveillance systems, communication tools, and general troubleshooting.
Communication Skills: Clear, composed communicator in high-pressure environments.
Leadership & Organization: Highly organized with strong time-management, staffing, and payroll coordination capabilities.
#OTH
Education Requirements (All)
High School Diploma or equivalent
Additional Information / Benefits
The following benefits are offered to Full-time Genric employees (working 30+ hours per week) after 90 days of employment:
Health insurance
Dental insurance
Vision insurance
Genric offers the following to our Full-time employees after one year of employment:
Vacation time
401k
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, 401K/403b Plan
This job reports to the Operations Manager
This is a Full-Time position
$50k yearly 3d ago
Team Lead
Rack Room Shoes Inc. 4.2
Columbus, OH
31704 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
* Primary responsibility is the safety and welfare of employees and customers.
* Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
* All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
* Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
* Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
* Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
* Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
* Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
* Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 1257
1257 Rack Room Shoes
Pay Range:
Polaris Towne Center
1297 Polaris Parkway
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Columbus, Ohio US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$27k-34k yearly est. 15d ago
Team Lead - Organizational Change & Strategy
Blue Star Partners 4.5
Columbus, OH
Job Title: Team Lead - Organizational Change & Strategy Duration: 4 Months Rate: $125-$150/hour (1099 Independent Consultant) Engagement Type: Full-Time Contract
Position Overview:
We are seeking a senior-level Team Lead with expertise in Organizational Change Management (OCM) to drive a 4-month strategic transformation effort. This individual will lead discovery, planning, and team development efforts for a high-performing group, working directly with the executive leader and their five direct reports. The engagement will include current state analysis, visioning, planning, and the execution of early-stage initiatives and coaching.
Key Responsibilities:
Conduct a comprehensive current state assessment (structure, talent, processes, tools, and metrics).
Lead 1:1 stakeholder interviews with the teamleader's five direct reports.
Facilitate a team visioning session to define shared success metrics and alignment.
Deliver a set of actionable recommendations and a forward-looking roadmap.
Oversee the execution of “quick win” initiatives aligned with team priorities.
Design and facilitate team development sessions or offsites.
Provide executive coaching to the team lead and, as needed, key direct reports.
Coordinate with the Change Analyst to track progress, synthesize feedback, and prepare deliverables.
Qualifications:
8+ years of experience in Organizational Change Management, Strategy, or Leadership Consulting.
Strong facilitation and executive coaching experience.
Demonstrated ability to lead complex stakeholder engagements with clarity and impact.
Experience producing team assessments, visioning outcomes, and implementation roadmaps.
Excellent verbal, written, and visual communication skills.
$31k-43k yearly est. 60d+ ago
P/T Psychologist Supervisor - Gallipolis Developmental Center (PN 20041760)
Dasstateoh
Mount Vernon, OH
P/T Psychologist Supervisor - Gallipolis Developmental Center (PN 20041760) (250009GA) Organization: Developmental Disabilities - Central OfficeAgency Contact Name and Information: **************************** Unposting Date: OngoingWork Location: Cambridge Developmental Center 66737 Old 21 Road Cambridge 43725-8987Primary Location: United States of America-OHIO-Franklin County-ColumbusOther Locations: United States of America-OHIO-Guernsey County-Cambridge, United States of America-OHIO-Gallia County-Gallipolis, United States of America-OHIO-Knox County-Mount Vernon, United States of America-OHIO-Franklin County-Columbus, United States of America-OHIO-Clermont County-Batavia Compensation: $47.50 - $67.90 + $9.50 recruitment supplement Schedule: Part-time Work Hours: VariesClassified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Behavioral HealthTechnical Skills: NursingProfessional Skills: Attention to Detail Agency OverviewJoin Our Team!Accepting applications for a Part-Time Psychology Supervisor at Gallipolis Developmental CenterWho Are We?The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life.Ohio is the heart of opportunity, and we envision Ohio as the best place in the nation for people with developmental disabilities to thrive. Our core values reflect our focus on the experience of each person we support: Inclusion Partnership RespectJob DescriptionThe Division of Residential Resources is responsible for the oversight of Ohio's eight Developmental Centers and the Community Capital Assistance program to help individuals with developmental disabilities have access to affordable and accessible housing in the community. What will you do?The Psychology Supervisor will provide clinical oversight and support to the Gallipolis Developmental Center. This position may be required to provide coverage at the other developmental centers across Ohio as needed. Workdays and hours may vary to meet the needs of individuals residing in the centers. Psychology Supervisors are also expected to be available for after-hours consultation via a facility-provided cell phone.As a Psychology Supervisor at DODD, you will:Supervise Psychology Assistant positions at the facility. Develop and implement psychology services (e.g., testing, diagnosis, counseling, therapies, treatments, policy developments, and data analysis). Chair the Human Rights Committee to ensure restrictive measures are necessary, humane, and appropriate for the individual based on personal history and trauma. Assess individuals experiencing suicidal thoughts and implement safety measures. Maintaining a Milieu Therapy that creates an environment that is supportive, therapeutic, and safe. Ensure adherence to regulatory standards for the health and safety of residents. Train staff on psychology-related topics and provide other educational presentations. Conduct competency evaluations. Provide support to Psych Team with review and completion of admission/annual Ohio ISP assessments/trauma informed preventions and behavior supports. Assist with implementation of Trauma Informed Care strategies as identified through the TIBT process. Attend training to maintain professional license. What's in it for you:At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:Medical CoverageQuality, affordable, and competitive medical benefits are offered through the Ohio Med PPO plan. Dental, Vision and Basic Life InsuranceDental, vision and basic life insurance premiums are free after one year of continuous service.Time Away from Work and Work/Life BalancePaid time off, including vacation, personal, and sick leave 11 paid holidays per year Childbirth/Adoption leave Ohio Public Employees Retirement SystemOPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee's salary. Visit the OPERS website for more information.Deferred CompensationThe Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information. Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. To request a reasonable accommodation due to a disability, please contact the ADA Coordinator, Terry Penn, at ************ or by email at ********************************** Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsLicense to practice psychology in Ohio pursuant to Section 4732.09 and 4732.21 of revised code; and 12 mos. exp. as a licensed psychologist; and1 course in employee trg. & development or 3 mos. exp. providing work direction & training or supervision to psychology students, assistants, or psychologists. Job Skills: Behavioral HealthSupplemental InformationHourly wage will be paid at step 1, unless otherwise specified by collective bargaining agreement or rules outlined in the ORC/OAC.The final candidate selected for the position will be required to undergo a criminal background check. Rule 5123-2-02, “Background Investigations for Employment,” outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Developmental Disabilities.The final applicant selected for this position will be required to submit to urinalysis prior to the appointment to test for illegal drug use. An applicant with a positive test result will not be offered employment. No additional materials will be accepted after the closing date; in addition, you must clearly demonstrate how you meet minimum qualifications.Requires travel throughout State of Ohio & may require overnight stay. Must be willing & able to secure a Driver License OR supply your own transportation.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
$31k-48k yearly est. Auto-Apply 1h ago
ACT Therapist/Team Lead
Mental Health Services for Clark & Madison Counties 3.8
Springfield, OH
ACT (Assertive Community Treatment Team) Therapist/Team Lead
Full-Time, Monday-Friday, 1st shift
Takes primary responsibility for managing clients' treatment within a team of clinicians, including the day-to-day operations and clinical guidance for the team. The
Therapist Team Lead
works with the identified patient population under the direction of the Director of Outpatient Services to deliver psychotherapy and/ or other behavioral health services to assigned patients. Understands and utilizes established theoretical framework, as set forth by the various mental health disciplines, to conceptualize and solve mental health and substance abuse problems. Utilizes organizational processes, policies, and procedures to oversee workflows, facilitate documentation training and foster compliance with organizational standards, and assure staffing needs are met. Uses higher academic training as a basis to learn a wide variety of established mental health and substance use techniques for clients and their families. Where applicable, assures fidelity to evidence-based practice models.
RESPONSIBILITIES
Screens, completes, and/ or facilitates the completion of diagnostic assessments independently or under supervision in accordance with licensure requirements. Make recommendations about patient's treatment needs based on screening and diagnostic assessment.
Employs a variety of treatment modalities including
individual, group, and family therapy
for identified patient population(s). Psychotherapeutic techniques and modalities are appropriately matched for clinical needs and may include the assurances of fidelity adherence as applicable to the position/ team.
Develops and assures the development of the
treatment plan
with patients by assessing their strengths and needs, defining their mental health and substance abuse problems, and setting specific goals and objectives to be accomplished during treatment.
Meets with supervisors, colleagues in other departments, clients' natural support, and with the treatment team to discuss a patient's treatment process.
Is available for
crisis work
with individuals, groups and families both independently and under supervision. Continuously and accurately assesses each patient's potential for harming self and/ or others to take appropriate action to prevent serious incidents from occurring.
Works with patient's families and social networks to accomplish the goals of treatment.
Works in collaboration with other teams and departments to problem solve and accomplish goals using the chain of command and proper channels to effectively meet client, team, and organizational needs.
Consults with other community caregivers to strengthen and coordinate social intervention programming.
Maintains collaborative relationships with community partners, funders, and resources to assure clients and team members have access to the services and consultation opportunities needed.
Represents the organization favorably within and outside of the organization.
Assures that documentation reflects the patients' progress in the clinical record and that the Therapist Team Lead and team members complete all paperwork necessary by MHS policy for professional, administrative, financial and evaluative purposes of monitoring clinical care and of assuring efficient and effective agency operations.
Participates in quality improvement activities in which the quality of clinical care for the entire agency is monitored by reviewing the clinical charts, reviewing the criteria for admission/continued stay/discharge, performing patient care audits, and investigating adverse occurrences in treatment.
Screens for healthcare needs and encourage patients and team members to follow up with health care providers and treatment recommendations.
Reads relevant professional literature and attends conferences, seminars, workshops, and in-service training as required to remain current on best treatment protocols and techniques.
Is responsible for delivery of number of units of service budgeted to assure the fiscal viability of MHS while also supporting that team members have opportunities clearly defined and provided to meet the needs of clients.
Follows all universal precautions for safety, infection control and follows all state, federal and accreditation health and safety standards.
Treats patients and families with dignity and respect at all times and holds all patient information in the strictest confidence.
Adheres to professional standards, policies and procedures, federal, state and local requirements and Joint Commission standards, including National Patient Safety Goals. Presents a favorable image of MHSCC to team members, other community agencies, caregivers and citizens
Completes all MHS required education and training, including initial agency orientation, mandatory training and education, and maintenance of all required certifications and licensure as required by state, federal and regulatory requirements.
Performs other job-related tasks as assigned
Education/Experience
Bachelor's degree in social work or related field (Required)
Master's Degree Social Work, Counseling or related field or Ph.D./Psy.D in (preferred)
Experience with mental/behavioral health and /or SUD/dual diagnosis (preferred)
Licensure/Certifications
Valid Ohio licensure (LSW/LISW/LPC/LPCC/MFT/IMFT)
NVCI
CPR (BLS)/First Aid
MHS provides CPR (BLS)/First Aid and NVCI (CPI Blue Card) for all new staff, along with on-going education and on-the-job training opportunities
.
All MHS candidates are required to have an Ohio BCI check (FBI check required if you have lived in Ohio for less than 5 years, or for working with children), 5-panel drug screen and Residential candidates must have a 2-step TB (or proof of prior TB) upon conditional offer of employment.
$37k-60k yearly est. 15d ago
Team Lead - 3rd shift
Pb Presort Services
Grove City, OH
Join our team and earn $22.75 per hour!
Pitney Bowes is now hiring for Direct Hire Full Time Warehouse Presort Lead in our Grove City, OH facility.
3rd shift (M-F 10pm - 6am)
Base Rate: 20.75/hr
$2.00/hr additional for 3rd shift
You are:
A detail-oriented Leader who will thrive in a fast-paced team centered production environment with responsibility in all aspects of meeting the company's pre-sort mailing productivity standards in the mailing industry. You are a self-motivated and vital contributor to our company's success in daily operations while continuing to see opportunities where others see challenges.
You will:
Monitor the quality of the mail prior to processing and before dispatching
Ensure that the mail is reviewed for proper dates, over weights, correct zip codes, and not stuck together
Assist with a variety of warehouse tasks including but not limited to presorting and machine operating as needed
Coordinate drivers to ensure all deliveries are completed and on time
Monitor drivers coming into the facility and leaving the facility for the Post Office to ensure they are meeting scheduled route times
Communicate clearly and concisely with internal and external customers regarding orders to be picked up
Assist in the Metering, Bulk mail, or Barcode departments between deliveries
Review pickup slips for piece counts and communicate piece counts to the Job Cost Administrator
Promote a clean work area to prevent possible injuries and/or tripping hazards to self and others
Perform all additional duties as required
Your background:
As a Lead, you have:
The ability to lift up to 50 lbs. with or without accommodations
The ability to walk, stand, stoop, and bend 80% of the time with or without accommodation
The ability to work overtime which may include weekends, holidays and or a different shift with little or no advance notice
Knowledge of the pre-sort mailing business is a plus
Strong verbal and written communication skills
Strong organizational skills
Strong customer service skills
Basic enough understanding of English to be able to understand and follow safety and other operations directions communicate in English, irrespective of your native language
1-2 years prior Lead experience or similar
Must be legally authorized to work in the US. Employer will not sponsor position for employment visa status now or in the future (ex. H-1B).
Our Team:
Pitney Bowes Presort Services performs mail sorting; performing some of the work that would typically be performed by the USPS . For completing this work, Presort Services receives discounted postage rates. By performing this sorting work on behalf of our clients, we are able to share a portion of that discount with them. Our national network of operating centers processes over 17 billion pieces of mail annually. We provide mailers with end-to-end solutions from pick-up at their location into delivery into the postal system network, providing optimal postage savings.
We will:
Provide the opportunity to grow and develop your career through training and access to various development programs
Offer an inclusive environment that encourages diverse perspectives and ideas
Offer a casual and safe work environment
Deliver challenging and unique opportunities to contribute to the success of a transforming organization
Offer comprehensive benefits: PB Live Well:
Paid time off
Multiple Insurance options: Medical/Dental/Vision
Multiple savings plan options: 401K Plan with company match; Health Savings Account; Dependent Care FSA
Access to PB Life Perks Discount Program
Eligible for PB Employee Referral Program $$
Training and opportunities for advancement
Weekly Paychecks
We actively look for prospects who:
Are passionate about client success.
Enjoy collaborating with others.
Strive to exceed expectations.
Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.
All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.
$22.8 hourly Auto-Apply 18d ago
Team Lead
Buckeye Junk Hunks
Hilliard, OH
College Hunks Hauling Junk and Moving is the fastest-growing junk-hauling franchise and moving franchise in America. College Hunks Hauling Junk also has impressive brand recognition. The franchise has been featured on The Oprah Winfrey Show, ABC's Shark Tank, HGTV's House Hunters, AMC's The Pitch, Bravo's The Millionaire Matchmaker, TLC's Hoarding: Buried Alive and Fox Business, as well as in The Wall Street Journal, The New York Times, USA Today, Time magazine, The Huffington Post, Forbes, Inc. and more.
To be one of the H.U.N.K.S., you must be: Honest, Uniformed, Nice, Knowledgeable, and Service-oriented.
Excellent earning potential including hourly pay plus tips. Apply immediately. Hiring immediately part time and full time opportunities.
As a Truck Team Member you will act as a navigator, hauler, mover and assistant to the Truck Captain.
Your responsibilities will include:
Go out of your way to be extra friendly (smile, eye contact, and small-talk) to everyone whom you come in contact with throughout the day - especially your clients.
Look, act and become a friendly college hunk -starting with the uniform (shirt tucked in, hat straight, pants at waist), and continuing with your attitude (smiles and eye contact).
Work hard to safely remove items from clients' homes, offices, and buildings.
Assist with maneuvering the truck, backing up, completing paperwork, and navigating the job sites and disposal sites.
Keep track of all truck contents (tools, clipboards, paperwork, and safety equipment).
Distribute marketing material daily.
Clean the truck at the end of the day.
Complete Daily Checklists.
Train to become a captain or possibly a Truck Captain.
Requirements:
MUST be able to lift up to 75 pounds for an extended period of time.
MUST enjoy hard work, world class customer service and helping others
MUST want to be part of a growing organization and are excited about huge opportunities
MUST be drug and alcohol free
MUST be able to pass a federal background check
See what we do here:
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EARN $15-$20 PER HOUR with College Hunks Hauling Junk. Advance to Team Captain and also Lead Moving Captain for more opportunity.
Do you think you can WOW our customers? Apply today!
Compensation: $15-$20/hour
Employment Opportunities With College HUNKS
As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more...
With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional.
COMPANY MISSION:
To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
Buckeye Junk Hunks, LLC is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.