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How to hire a team service leader

Team service leader hiring summary. Here are some key points about hiring team service leaders in the United States:

  • HR departments typically spend 15% of their expenses on recruitment.
  • It usually takes about 12 weeks for a new employee to reach full productivity levels.
  • It typically takes 36-42 days to fill a job opening.
  • The median cost to hire a team service leader is $1,633.
  • Small businesses spend an average of $1,105 per team service leader on training each year, while large companies spend $658.
  • There are currently 329,194 team service leaders in the US and 103,107 job openings.
  • Boston, MA, has the highest demand for team service leaders, with 28 job openings.
  • Atlanta, GA has the highest concentration of team service leaders.

How to hire a team service leader, step by step

To hire a team service leader, consider the skills and experience you are looking for in a candidate, allocate a budget for the position, and post and promote the job opening to reach potential candidates. Follow these steps to hire a team service leader:

Here's a step-by-step team service leader hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a team service leader job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new team service leader
  • Step 8: Go through the hiring process checklist

What does a team service leader do?

Team Service Leaders oversee a group of employees in the service industry. These industries are often food service, hospitality, or customer service. Team Service Leaders are usually tenured or experienced employees. They are familiar with the company's products and service protocols. They should be able to address concerns in a fast manner and come up with ways to mitigate other problems that may arise. They manage the team who work on service delivery. They also train new employees and enhance the skills of existing ones. They continuously find ways to improve service delivery and to address pertinent issues in the industry.

Learn more about the specifics of what a team service leader does
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  1. Identify your hiring needs

    Before you start hiring a team service leader, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    A team service leader's background is also an important factor in determining whether they'll be a good fit for the position. For example, team service leaders from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

    Here's a comparison of team service leader salaries for various roles:

    Type of Team Service LeaderDescriptionHourly rate
    Team Service Leader$12-40
    Team ManagerTeam managers primarily manage the daily activities of their members. Their role includes setting targets, implementing guidelines, and supporting employees to solve any issues that may arise... Show more$21-73
    LeaderLeaders pave the way for a company to achieve certain goals. They are in charge of bringing the organization to greater heights... Show more$23-73
  2. Create an ideal candidate profile

    Common skills:
    • Cleanliness
    • Food Safety
    • Culinary
    • Sales Floor
    • Ladders
    • Patients
    • Excellent Interpersonal
    • Service Delivery
    • Customer Satisfaction
    • PowerPoint
    • Payroll
    • Strong Analytical
    • Continuous Improvement
    • Performance Evaluations
    Check all skills
    Responsibilities:
    • Manage payroll specialists base both domestically and offshore processing as the payroll department for outsource payroll.
    • Lead team through tactical military operations training focuse on leadership strategy and survival in vary deployment locations across the globe.
    • Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
    • Maintain excellent and extensive customer service for Medicare members.
    • Provide visionary leadership, strategic direction and oversight to ensure effectual operations, optimal customer service and goal attainment.
    • Ensure compliance with UL, OSHA and EPA requirements.
    More team service leader duties
  3. Make a budget

    Including a salary range in the team service leader job description is a good way to get more applicants. A team service leader salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

    For example, the average salary for a team service leader in Kansas may be lower than in New York, and an entry-level engineer typically earns less than a senior-level team service leader. Additionally, a team service leader with lots of experience in the field may command a higher salary as a result.

    Average team service leader salary

    $48,523yearly

    $23.33 hourly rate

    Entry-level team service leader salary
    $27,000 yearly salary
    Updated December 15, 2025

    Average team service leader salary by state

    RankStateAvg. salaryHourly rate
    1New York$83,005$40
    2District of Columbia$77,348$37
    3California$73,029$35
    4Virginia$71,199$34
    5North Carolina$66,619$32
    6Pennsylvania$62,565$30
    7Massachusetts$62,211$30
    8Oregon$60,475$29
    9Nevada$59,059$28
    10Texas$58,816$28
    11Illinois$56,789$27
    12Indiana$56,387$27
    13New Mexico$55,356$27
    14Ohio$55,301$27
    15Florida$54,510$26
    16Louisiana$54,121$26
    17Washington$53,187$26
    18Minnesota$52,623$25
    19Tennessee$52,360$25
    20Oklahoma$51,807$25

    Average team service leader salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1Chevron$123,487$59.37
    2Partners Group LTD$122,101$58.70
    3Avid$112,026$53.86
    4Baker Hughes$111,107$53.422
    5Morgan Stanley$108,653$52.2412
    6Zebra Technologies$107,080$51.48
    7UBS$105,110$50.531
    8CSC Holdings LLC$105,104$50.534
    9Infosys Public Service$104,800$50.3828
    10Goldman Sachs$102,397$49.234
    11Eaton$101,946$49.0111
    12First Republic Bank$100,168$48.16
    13Accenture$98,179$47.20605
    14HP$97,755$47.00
    15Sandia National Labs$97,694$46.97
    16Fidelity Investments$92,189$44.3217
    17Northern Trust$91,815$44.145
    18CVS Health$91,313$43.9027
    19Rivian$90,103$43.321
    20Chubb$89,110$42.8435
  4. Writing a team service leader job description

    A job description for a team service leader role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a team service leader job description:

    Team service leader job description example

    Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Our Environmental Services Department is consistently among the highest performing Environmental Services teams in healthcare, and we're looking to add an Environmental Services Area Cleaner-Team Lead to our team to create a comfortable and safe environment our patients have come to expect.

    This position is responsible for the cleaning and disinfecting of patient rooms, restrooms, and various common areas assigned to your unit. Other duties include timely completion of discharge and other assorted cleaning requests, establishing rapport with patients, and working alongside fellow caregivers from other departments.
    The ideal candidate is:
    -Comfortable working independently.
    -Responsive to changing and pressing requests.
    -Proactive in identifying and attending to needs of assigned area.
    -Communicates well with others.
    -Comfortable working as part of a team.
    -Empathetic towards patients, visitors, and caregivers.

    Opportunities to interact and make a positive impact on patients, visitors, and caregivers, and significant opportunities for vertical growth within a large department (Team Lead, Supervisor, Manager), are just a few reasons this role would matter most to the right candidate.

    Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand. Rotating Shift Times: Evenings: 4pm - 12:30am or 3pm - 11:30pm. Schedule requires availability to work every other weekend and Holiday and ability to work 1st or 3rd shift as needed. Responsibilities: Conducts general training for new employees in floor care, wall washing, carpet cleaning, and special procedures. Cleans patient rooms and other assigned areas daily, including collecting and removing trash, changing bed linens and sanitizing all surfaces. Follows policies and procedures on patient isolation. Stocks paper items and other supplies in patient rooms as necessary or designated. Maintains cart and equipment in clean, working condition and stores in appropriate storage area when finished with shift. Other duties as assigned. Education: High school diploma or GED. Certifications: None required. Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Work Experience: A minimum of one year experience in Environmental Services preferred with strong customer service skills. Demonstrated ability to collaborate with others in coordinating multiple tasks. Some leadership or experience providing work direction helpful. Physical Requirements: Requires full body motion, including ability to perform work while lifting, bending, stooping, crouching, squatting and reaching. Requires continuous walking and standing on hard surfaces. Requires regular handling and use of disinfectants and other cleaning agents and chemicals. Light Work - Exerting 11 to 20 pounds of force occasionally, and/or greater than negligible up to 10 pounds of force constantly to move objects. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required.
  5. Post your job

    To find the right team service leader for your business, consider trying out a few different recruiting strategies:

    • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
    • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with team service leaders they would recommend.
    • Recruit at local colleges. Attend job fairs at local colleges to recruit team service leaders who meet your education requirements.
    • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.
    Post your job online:
    • Post your team service leader job on Zippia to find and recruit team service leader candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    Recruiting team service leaders requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

    It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new team service leader

    Once you've selected the best team service leader candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

    You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

    To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a team service leader?

Before you start to hire team service leaders, it pays to consider both the one-off costs like recruitment, job promotion, and onboarding, as well as the ongoing costs of an employee's salary and benefits. While most companies that hire team service leaders pay close attention to the initial cost of hiring, ongoing costs are much more significant in the long run.

The median annual salary for team service leaders is $48,523 in the US. However, the cost of team service leader hiring can vary a lot depending on location. Additionally, hiring a team service leader for contract work or on a per-project basis typically costs between $12 and $40 an hour.

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