Lead Licensed Clinician- WSUDS - Salary Range $64,961.53
Team Service Leader Job In Springfield, VA
RBH is now offering sign-on bonus opportunities for qualfying professionals! Richmond Behavioral Health is hiring a qualified professional Lead Licensed Clinician to join our Women's Substance Use Division. The selected candidate will perform day-to-day operations of WSUDS clinicians and case managers, assist in providing general oversight to gender-specific outpatient services, maintain a reduced caseload of individuals, and have case assignment responsibilities to the team. Perform difficult clinical work such as providing direct clinical service involving intake, assessing client needs, developing treatment plans, managing cases, providing therapy, maintaining records and files, preparing reports, and related work as apparent or assigned. Work is performed under the general direction of the assigned supervisor. Supervision is exercised over subordinate personnel as needed.
Essential Functions
Provides ongoing clinical and administrative supervision to staff providing services to clients.
Supervises and oversees the work of staff as assigned; coaches, counsels, and evaluates staff performance; addresses complaints and resolves problems of staff.
Performs intakes, client assessments and diagnostic interviews; conducts mental health assessment and monitors level of functioning.
Oversees IOP and Outpatient Services under the supervision of the Director, to include submission of Authorizations for services
Observes treatment services facilitated by subordinates to clients and provides clinical feedback.
Monitors and audits clinical and medical records and practices for compliance with regulatory, reimbursement and agency standards; reviews documentation for accuracy; reviews and signs paperwork of clinicians as needed.
Facilitates weekly staff meetings in the absence of the supervisor to discuss client concerns or changes and clinical practice; consults with teams in the planning and development of treatment and discharge plans.
Serves as a representative at interdisciplinary treatment team meetings and clinical staffings/case consultations; attends other meetings as required.
Develops ongoing clinical trainings to meet the needs of the team
Monitors client compliance with discharge plans.
Represents clients and Authority in court and legal proceedings.
Prepares various reports and case related correspondence.
Attends professional conferences and trainings as required.
Position Requirements
Knowledge, Skills and Abilities
Thorough knowledge of the principles and practices of providing care to individuals who may be emotionally disturbed, socially dysfunctional, behaviorally disordered, suffer from mental illness or substance use disorders, and their families; thorough knowledge of community resources and human services network; thorough knowledge of community-based behavioral health principles and psychotherapeutic treatment techniques; thorough knowledge of the theories and techniques of counseling and crisis intervention; thorough knowledge of intake techniques and procedures; ability to evaluate and screen clients; ability to prepare adequate records and to report findings and data effectively; ability to solve problems within scope of responsibility; ability to supervise the work of others; ability to communicate effectively orally and in writing; ability to prepare and present reports and program recommendations; ability to establish and maintain effective working relationships with clients, associates, community partners, medical personnel, law enforcement, State and Federal agency representatives and the general public.
Education and Experience
Master's degree with major course work in social work, counseling, psychology or related field and considerable experience working with clients with behavioral health and/or developmental disabilities in a behavioral healthcare setting, or equivalent combination of education and experience.
Physical Requirements
This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires fingering, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels, and to receive detailed information through oral communications and/or to make fine distinctions in sound; visual acuity is required for preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions. The worker may be exposed to bloodborne pathogens and may be required to wear specialized personal protective equipment.
Special Requirements
License to practice as a mental health professional required. Acceptable licensure types include LCSW, LPC, LCP, LMFT, and LSATP.
Valid driver's license in the Commonwealth of Virginia.
Full-Time/Part-Time
Full-Time
Open Date
2/20/2024
Close Date
About the Organization
Join the Fearless!
Richmond Behavioral Health Authority (RBHA) is licensed by the Virginia Department of Behavioral Health and Developmental Services and is the statutorily established public entity responsible for providing mental health, intellectual disabilities, substance abuse and prevention services to the citizens of the City of Richmond.
Our Mission:
RBHA promotes health, wellness, and recovery for the people and communities we serve.
Our Vision:
An inclusive, healthy community where individuals are inspired to reach their highest potential.
Our Values:
Equity / Innovation / Quality / Inclusion / Accessibility / Transparency / Compassion / Integrity
Creating Healthy Communities - One Person, One Family, One Community at a time.
RBHA is committed to providing behavioral health services to all Richmond residents regardless of race, color, gender, age, religion, disability, or national origin.
Services are provided directly by RBHA staff and through contracts with private providers in the community. Funding is received through fees from consumers, the Commonwealth of Virginia, the City of Richmond, and local and state grants.
Starting Salary Range
$64,961.53
EOE Statement
Richmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Clinical Team Lead - Weekend- Home Health-Hybrid/Remote
Remote Team Service Leader Job
Department: Nursing
Work Type: Full Time
Shift: Shift 1/7:30:00 AM to 5:00:00 PM
Minimum to Midpoint Pay Rate:$35.04 - $47.30 / hour
SummaryPosition is eligible for Sign-On Bonus and Relocation!Position will be 10 hour shifts, Friday Monday with remote opportunity on Saturday and Sunday.
Coordinate and supervises departmental activities serving as an active member of the interdisciplinary team. Facilitates appropriate patient scheduling based on the clinical need and expedites flow of patients within the department and is available to all staff as a resource. Facilitates effective communication with administration, patients, physician offices and staff and allocates resources to promote efficient, effective, and compassionate patient care. Ensures appropriate staffing and monitors staff. Oversees staff clinical performance and contributes to performance evaluations. Monitors and audits compliance with regulatory standards. Assists all managers responsibilities in his/her absence on weekends. Participates on committees, task forces and/or activities as assigned. Supports the decisions of the clinical manager, home health leadership and System Director of Home Health.
Requirements
Education: Associate Degree in Nursing required. Bachelor of Science in Nursing (BSN) preferred.
Experience: 5 years clinical experience preferred.
Certification: BLS (American Heart Association / Basic Life Support) required.
License: State of Florida RN licensure required. Valid Florida Drivers license within 30days of employment required.
Other: Effective analytical, communication, and interpersonal skills, strong customer service skills, problem solving skills, leadership characteristics and strong work ethic.
US:FL:Fort Myers
Team Lead, Clinical Support
Team Service Leader Job In Norfolk, VA
City/State Norfolk, VA Work Shift First (Days) (United States of America) Sentara Community Care Center Union Mission is now seeking a Full-Time Team Lead, LPN in Virginia Beach, VA! **All Qualified Candidates Can Receive a $8,000 Sign-On Bonus!**
Hours: Monday-Friday (Dayshift). Some evenings and weekends may be required for community events.
Travel across Hampton Roads (Southside and Peninsula) is required.
General Duties: Provide clinical and administrative support in local schools and SMG clinics. Assist Practice Managers with daily practice operations as needed.
EPIC experience is required.
Qualifications:
Licensed LPN
Nursing Diploma
2-years of patient care
1-year medical office
1-year administrative
EPIC
Benefits : Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B with matching funds, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.
Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.
Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!
Keywords: Licensed Practical Nurse, LPN, Nursing, Monster, Talroo-Nursing
Job Summary
The Clinical Team Lead collaborates with the Practice Manager to ensure the efficient and effective clinical operations of a practice. Assumes responsibility and accountability for daily clinical operations, including schools and events. Supports employees with solutions for everyday operational needs. Manage multiple projects and performs special work assignments as needed. Support Assistant Practice Manager, Practice Manager, Director and other leadership team members as needed. Collaborate with cross-departmental/divisional teams to achieve goals. Takes initiative and implements new processes independently. Acts as a role model for the clinical team and subject matter expert in clinical areas.
Medication Administration (certification/training) is preferred. BLS required within 90 days of hire.
LPN required
Qualifications:
TS - Trade School Graduate: Licensed Practical Nurse (Required)
Basic Life Support (BLS) - Certification - American Heart Association (AHA) RQI, Licensed Practical Nurse (LPN) - Nursing License - Compact/Multi-State License, Licensed Practical Nurse (LPN) Single State - Nursing License - North Carolina, Licensed Practical Nurse (LPN) Single State - Nursing License - Virginia Department of Health Professionals (VADHP)
Administrative, Medical Office, Patient Care
Skills
Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
Service Delivery Lead
Remote Team Service Leader Job
Service Delivery Lead, West Coast
Package: Up to $250k base + bonus, perks
Are you ready to take a hands-on approach to transform challenging projects for a portfolio of $2B+ clients? We're looking for a dynamic leader to drive successful initiatives and foster strong relationships with clients. Your expertise will stabilize projects and uncover upsell opportunities, ensuring our clients receive the best solutions. This role requires living in the Bay Area and visiting customers on a weekly basis. If you're passionate about making an impact, we want to hear from you!
THE CLIENT:
Join a dynamic, fast-growing, and fully remote technology services company that empowers over 4,000 professionals across 130 countries. They specialize in innovative cloud solutions, helping organizations optimize their cloud capabilities while reducing costs. Their unique outcome-based pricing model ensures that your success is directly linked to their performance, offering cloud cost management, automation and integration tools, and FinOps-certified solutions to enhance efficiency and ensure cost-effective cloud operations.
THE ROLE:
The standalone Service Deliver Lead/Program Director position is designed for a passionate and engaged storyteller with a well-rounded understanding of business technology and software. This role reports directly to the CEO and Founder.
You have been leading projects or programs in the tech space (focusing on cloud infrastructure, software development, or similar areas) in a consulting or professional services scenario. You are either already growing those accounts or excited to start doing so. Here, you will build strong client relationships, drive the expansion of existing client accounts by identifying potential opportunities for new business, and focus on the successful delivery of ongoing projects in the portfolio, sharing in the profits with no cap.
RESPONSIBILITIES:
Drive revenue growth and expansion of existing client accounts through a deep understanding of your customers, navigating client organizations, developing new relationships, and identifying potential opportunities for new business.
Develop and execute account strategies and growth plans in alignment with company objectives while working with internal teams.
Build strong, long-lasting relationships with key clients and stakeholders.
Learn and understand clients' business goals, priorities, and challenges, and drive tailored solutions to address customer needs.
Own and be accountable for the delivery of services and outcomes for our clients, ensuring customer success.
Enable, mentor, and coach your account teams to achieve client success.
QUALIFICATIONS:
7-12 years of experience in a consulting or client services lead role related to cloud, software development, or technology services. Experience working with Fortune 500/enterprise clients, leading teams on multi-phase projects.
Proven experience in developing customer-stakeholder relationships.
Experience in solution management, planning, and account growth.
Proven ability to operate in a standalone role that requires a hands-on approach; actively engage in project delivery, collaborate closely with clients, and develop and implement effective solutions.
Demonstrated professional and executive presence-comfortable leading challenging conversations and building relationships with executive-level stakeholders.
A well-rounded understanding of the business technology landscape and the ability to discuss a wide range of corporate technology initiatives with prospective clients.
Creativity and experience in developing solutions that make sense internally and for the customer.
Demonstrated success in growing a portfolio by shaping and selling complex, multi-phase technology projects to enterprise clients with $2B+ in annual revenue.
Led or supported revenue generation activities with a successful track record of portfolio growth.
A pre-sales or sales engineering role would be advantageous.
An earlier background in software engineering roles would be ideal.
Fluency in English and eligibility to work in the USA are required.
Regular travel to meet clients in the Bay Area is a must.
About Optima Search | America:
Optima Search the International Executive Search. We support world-class brands and early-stage IPOs across America and Europe. Optima emerged on the back of working in both; the recruitment industry and leading internal in-house HR teams. The unique combination offers a competitive advantage in servicing our clients. We're working with quality-driven Clients and recruit Sales, Marketing, Professional Services, and Executive Hiring Pros ********************* | ********************
Lead Digital Modeler for Global Automotive Company in Torrance, CA
Remote Team Service Leader Job
Join an innovative global automotive company in their design department as a Lead Digital Modeler. Lead a variety of projects as the Project Lead and Technical Expert, collaborating with multiple departments to develop groundbreaking digital models. Bring your expertise in advanced modeling techniques and new technology initiatives to ensure the design processes remain relevant and competitive within the industry. This role demands flexibility, a high level of technical skill, and the ability to adapt to rapidly changing project requirements.
Responsibilities:
• Develop aesthetically attractive 3D data using rapid digital modeling tools (Alias Sub-D as standard, Medium, Maya, Gravity Sketch, Blender, Rhino). Transition these models into high-quality NURBS data, ensuring they meet feasibility directions, milling, or production requirements.
• Work closely with designers, engineers, management and various stakeholders to evolve and refine output.
• Ensure that models balance design intent with engineering feasibility.
• May act as Project Leader (PL) or Person in Charge (PIC) of projects, guiding them from the initial concept phase through to final production.
• Serve as the Technical Expert (TE) in adopting and implementing new technology and process initiatives.
• Research and present strategies to keep the design process of the studio at the cutting edge of the industry.
• Utilize tools such as VRED and DeltaGen and leverage VR tools to create and enhance compelling visual presentations that support the sale of designs to executives and stakeholders.
• Coordinate with management to direct the development of digital modeling aspects of the design process, ensuring flexibility to handle a variety of projects, including automotive and non-automotive designs.
• May assist with coordinating the workload of lower-level associates, providing guidance and mentorship to ensure quality output across the team.
Required Skillset:
• 10+ years of significant experience in digital modeling, particularly in the automotive industry.
• Strong mechanical skills and a deep understanding of NURBS and SubD modeling are essential.
• Ability to transition from rough models to production-quality NURBS models is required.
• Expert use of Alias Studio or related 3D modeling software required to perform the job.
• Previous experience in presenting conceptualized ideas and project ideas + updates to various stakeholders for modeling or visual presentations.
• Proven project management and team leadership skills.
• Ability to manage multiple projects, coordinate with cross-functional teams, and deliver high-quality results.
• Strong organizational and communication skills, with the ability to adapt to changing project needs and collaborate effectively across departments.
• Bachelor's degree in Industrial Design, Mechanical Engineering, Automotive Design/Engineering, or other related disciplines.
Bonus Skillset:
• Experience with Blender, Rhino, and other modeling tools is highly valued.
• Proficiency in VRED, DeltaGen, or similar visualization software for presentations is a plus.
• Experience using VR tools for modeling or visual presentation.
Duration: 12+ months to start
Location: Fully Remote or Onsite in Torrance, CA
Type: Contract
Submit resumes to ***********************
Lead Advisor
Team Service Leader Job In Reston, VA
The primary responsibility of a Lead Advisor is client retention, reviewing/presenting client financial plans and investment recommendations with existing clients without supervision.
Conducts all on-going client meetings once prospect transitions to a client.
Solves complicated financial planning, estate, tax, and retirement issues.
Monitor lead flow, contact, and follow up.
Serves on investment management committee or helps determine firm investment strategies for clients.
Works with Senior Advisor to manage and leverage work needing to be completed for top 20% of clients.
Participates and coordinates marketing efforts for the Senior Advisors.
Manages all Relationship Managers under their supervision.
Facilities all onboarding work for new clients.
Coach and mentor Relationship Manager.
Assist Marketing with content and content creation.
Monitor Opportunities within each client's portfolio.
Monitor sales flow and process and be able to provide innovative ideas to increase efficiency and effectiveness.
Assist Relationship Manager with managing Bookings calendars for the entire team.
Requirements:
A bachelor's degree in finance, economics, business administration, or a related field is typically required. Certification such as Certified Financial Planner (CFP) is required.
5 years experience in financial planning, investment management, or a related field.
Key Benefits
Generous continuing education support
100% company paid employee only premiums for Health, Dental & Vision Coverage
4% Company 401k match, 100% vested
Supervisor, Provider Data Management
Remote Team Service Leader Job
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose: Manage the daily operations of all provider data management functions. Direct provider data management related activities based on plan and contract specifications and standard business rules - includes data analysis and entry, review of data via internet sites and other systems, usage of multiple systems and applications to validate data is complete and accurate, and investigation and resolution of data issues.
Manage the end-to-end provider data entry and maintenance to ensure accurate and timely setup for claims payment, member assignment and directory display
Investigate and resolve complex provider data management issues
Identify trends and recommend improvements to mitigate potential issues
Lead task assignment for team's workflow and distribution
Monitor team performance to ensure established and provider data quality benchmarks are met
Facilitate meetings with Health Plan representatives
Train and mentor Provider Data Management Analyst I, II, and Team Leads
Performs other duties as assigned
Complies with all policies and standards
Education/Experience: Bachelor's degree in related field or equivalent experience. 3+ years of combined management and provider data management, data analysis, and customer service experience preferably with healthcare operations (i.e. claims processing, billing, provider relations or contracting) experience in a managed care, insurance, or medical office environment. Experience performing and leading teams.
This position is 100% remote within the island of O'ahu, Honolulu, Hawaii. Candidates are required to reside within the island to be considered. Monthly in person team meetings at Honolulu office are required.
Pay Range: $54,000.00 - $97,100.00 per year
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Customer Service Supervisor
Remote Team Service Leader Job
Job Title: Customer Service Supervisor
Job Type: Full-time
The Customer Service Supervisor oversees daily operations within the customer service department, ensuring high-quality service and customer satisfaction. They provide leadership, training, and support to the customer service team while monitoring performance, handling escalations, and implementing process improvements.
Key Responsibilities:
Team Leadership & Management:
Supervise and support a team of customer service representatives.
Schedule shifts and assign tasks to ensure adequate coverage.
Motivate and coach team members to improve performance and efficiency.
Customer Support & Issue Resolution:
Handle complex customer inquiries, complaints, and escalations professionally.
Ensure prompt and effective resolution of customer issues.
Maintain a high level of customer satisfaction through proactive communication.
Performance Monitoring & Reporting:
Track key performance indicators (KPIs) such as response times, resolution rates, and customer satisfaction scores.
Conduct regular performance evaluations and provide feedback.
Prepare reports on team performance and customer trends for management.
Training & Development:
Train new customer service representatives on company policies, systems, and best practices.
Conduct ongoing coaching and professional development sessions.
Collaboration & Communication:
Work closely with other departments (e.g., Sales, Operations, IT) to address customer needs.
Communicate company updates, policies, and expectations to the team.
Qualifications & Skills:
Education: Bachelor's degree in Business, Communications, or a related field (preferred).
Experience: 2+ years in a customer service role, with at least 1 year in a supervisory position.
Strong leadership and team management skills.
Excellent communication and problem-solving abilities.
Ability to handle high-pressure situations and de-escalate conflicts.
Proficiency in customer service software (e.g., Zendesk, Salesforce) and CRM systems.
Strong organizational and multitasking skills.
Knowledge of customer service best practices and industry trends.
Work Environment & Schedule:
This role may require evening, weekend, or holiday shifts depending on company needs.
Primarily office-based, with potential for remote work depending on company policy.
Salary & Benefits:
Competitive salary based on experience.
Health, dental, and vision insurance.
Paid time off and holidays.
Career growth opportunities and professional development programs.
Global Commissioning Leader F&B (w/m/d)
Remote Team Service Leader Job
Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world.
Pall is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.
Learn about the Danaher Business System which makes everything possible.
By leading the Global Commissioning Team, you will play an essential part in the success of the Global Systems F&B group and help the company to provide customers with the individual solutions to their challenges and realizing projects.
This position is part of Global Systems F&B and will be located in Germany, Brazil or US - Remote.
In this role, you will have the opportunity to:
Develop and lead the Global Commissioning Team, aligning with strategic objectives and fostering world-class performance.
Oversee capacity planning, budgeting, staff development, and succession planning to build a strong, sustainable team.
Establish and continuously improve global standards for quoting tools and methods to enhance operational efficiency.
Ensure site works are executed safely and meet customer specifications, adhering to technical standards.
Develop and optimize lean, standardized global processes for systems commissioning in collaboration with a global team.
Assess risks, implement mitigation plans, and ensure compliance with economic goals and customer specifications.
Drive quality initiatives, lead cross-functional troubleshooting efforts, document and conduct periodic lessons learnt sessions to enhance team productivity and engineering improvements.
The essential requirements of the job include:
A BE/BSc in Process, Chemical, Mechanical, Automation Engineering, or equivalent.
Fluency in English; strong communication skills (both written and oral) and excellent intercultural competence.
Proven interpersonal skills combined with results orientation, creativity, and self-motivation.
Willingness to travel (up to 50%) and work flexible hours.
At least 5 years of experience leading team in liquid Food & Beverage/FMCG manufacturing, with a focus on project-level commercial acumen.
Hands-on expertise in process engineering, beverage technology, or R&D in an EPC company.
Experience in commissioning capital investment projects, including advanced technical knowledge.
It would be a plus if you also possess previous experience in:
PLC programming (Siemens, Rockwell), instrumentation, and fault finding.
Understanding industry guidelines for designing, testing, and validating Food & Beverage process equipment.
Proficiency in a second language, such as Spanish or Portuguese.
Pall Corporation, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.
At Pall we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Pall can provide.
#LI-Remote
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit ****************
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Bridge and Structures Team Lead
Remote Team Service Leader Job
Compensation: $120,000 to $160,000 (Depending on Experience)
Our client is seeking an experienced Bridge and Structures Team Lead for their Indianapolis office, the hub of their structural engineering operations. This leadership role offers the opportunity to direct a dedicated team of engineers and interns on various bridge and structural projects, including both contemporary and historic bridge rehabilitations.
Why Join?
This position is ideal for a skilled Project Manager with a passion for team leadership and structural engineering. Our client's commitment to growth means an environment that fosters both professional development and career advancement. The Bridge and Structures Team Lead will report to the COO and play a pivotal role in driving quality and innovation across structural projects.
Key Responsibilities
Manage a team focused on bridge and structural infrastructure projects, providing guidance and mentorship to junior engineers.
Oversee project delivery for city, county, and DOT clients, with a focus on INDOT and public sector projects.
Develop client relationships and lead efforts to expand the structural project portfolio.
Coordinate with internal teams to enhance project timelines, budget management, and project quality.
Solve complex engineering challenges, utilizing innovative and collaborative solutions.
Qualifications
Bachelor's degree or higher in Civil Engineering.
Registered Professional Engineer (PE) in Indiana.
10+ years' experience in bridge and structural project design.
5+ years' experience in project management, with proven team leadership.
Experience with public sector design projects for state, county, and municipal clients.
What Our Client Offers
Comprehensive benefits including 401(k), major medical coverage, life and disability insurance.
Generous PTO, career development resources, and flexible remote work options.
A supportive team culture with social events and a family-like work environment.
If you are a service-oriented leader ready to grow with a dynamic organization, we invite you to apply today. You can also email your resume to *************************
Our client is an equal opportunity employer.
Incident Response Lead
Remote Team Service Leader Job
Piper Companies is seeking an Incident Response Lead (Cybersecurity) to join a leading healthcare company for a full-time/direct-hire position. This is fully remoterole (must be based in the United States). This pivotal role offers a unique opportunity to shape the company security landscape.
ResponsibilitiesDrive the development and evolution of the incident response program.
Lead and mentor a dynamic team of SOC analysts, ensuring top-notch incident response services.
Innovate and refine processes, services, SLAs, and metrics to enhance security posture.
Tackle escalations and spearhead investigations into security incidents.
Provide insightful feedback on IR playbooks, runbooks, and strategic plans.
Collaborate with security engineers and assurance advisors to mitigate security risks.
Engage in vulnerability management, including proactive scanning and remediation.
Oversee the forensic chain of evidence and maintain comprehensive investigation documentation.
Lead initiatives in threat detection, incident response, and cyber threat intelligence.
RequirementsDemonstrated expertise in cybersecurity incident response and management.
Exceptional leadership and mentoring abilities.
Experience with SOC operations and handling escalations.
Skilled in investigating security incidents and managing forensic evidence.
Proficient in developing and refining IR playbooks, runbooks, and plans.
Strong documentation and communication skills.
Proven track record in developing and scaling incident response programs.
Ability to build and lead a high-performing team.
Relevant certifications (e.
g.
, CISSP, CISM, CEH) are highly desirable.
Compensation: ·Annual salary: $150,000 - $160,000 (depending on experience) Comprehensive Benefits: Medical, Dental, Vision, 401K, PTO, Sick Leave as required by law This job opens for applications on 1/28/25.
Applications for this job will be accepted for at least 30 days from the posting date.
#LI-KS1#LI-REMOTEKeywords:cybersecurity, incident response, SOC, security operations, threat detection, cyber threat intelligence, network security, endpoint security, vulnerability management, forensic analysis, IR playbooks, runbooks, security technologies, escalation management, technical leadership, team mentoring, process development, SLA management, metrics creation, security risks, hands-on keyboard, complex systems, adaptable systems, security posture, proactive scanning, remediation, documentation, communication skills, certifications, CISSP, CISM, CEH
Telecommunications Lead
Team Service Leader Job In Arlington, VA
Zachary Piper Solutions is currently seeking a Telecommunications Lead to support a DoD contract in Arlington, VA. This candidate will supervise a small team while authoring and implementing services under the ITIL framework. This is an on-site position that requires an Active Secret Clearance and IAT Level II Certification.
Candidate Qualifications Include:10 years in a telecommunications role with 2 years in some kind of Supervisory/Lead role CISCO Unified Communications phone system Call lead voicemail system and Communication Lead MessagingFiber and copper installation and support (termination, testing, installing) Call Management Server and SIP ServiceRedSky(e-911) NICE software Must have an Active Secret ClearanceIAT Level II Certification: Security+, CCNA, CND, CySA+Compensation Includes:$80,000 - $100,000 *based on experience*Health, Dental, Vision, 401K, Holidays, Sick Leave if Required by LawThis job opens for applications on 1/13/2025.
Applications for this job will be accepted for at least 30 days from the posting date #LI-CB1Keywords: Army, Army reserves, army national guard, CCNA, CND, Security+, CySA+, telecommunication, cisco, phone, phone systems, voicemail, fiber, copper, installation, VOIP, Lead, supervisory, supervisor, troubleshooting, security clearance, secret clearance, network management, network, messaging, lead, installing
Lead-Client Services, Health SMB-O
Remote Team Service Leader Job
What is the Henry Schein ONE Way? Simply put, we care for each other. We treat each other with respect, kindness, gratitude, and awe. We welcome different viewpoints and encourage creativity. Henry Schein ONE believes that everyone has something amazing and unique to contribute, and we wouldn't be Global Industry leaders today without all the individual contributions that bring our team together.
Our culture strives to provide a place where passion, individuality, autonomy, purpose and diversity succeeds. We strive to let you Schein because when you Schein so do we!
If you are still not sold on how great it is to be a Team Schein Member, then perhaps you need to hear about our Henry Schein Cares programs, team engagements, lunches, and extra wellness benefits. Or that our leadership encourages you to maintain a healthy work-life balance. There are so many perks too numerous to list. If you are intrigued, apply now, our Talent Acquisition team is excited to meet you!
***This position is Remote***
Job Summary
This position has a variety of duties largely centered on telephone support to provide support to clients seeking assistance with their website.
Responsibilities include handle incoming client calls, emails, and support tickets from clients seeking assistance with their website while providing excellent customer service. Tasks include basic website content updates, photos, e-mail set-up, and support, etc. Conduct outbound calls regarding client education, billing, questionnaires, surveys and/ or approvals. Advise clients on their overall web presence and upsell on additional products, when appropriate. Perform quality assurance on client requests and new product releases.
What you will do
Provide exceptional customer service by handling incoming client calls, emails, and support tickets related to website assistance.
Perform basic website content updates, including photos and email setup/support.
Conduct outbound client calls for education, billing, questionnaires, surveys, and approvals.
Advise clients on their overall web presence and recommend additional services when appropriate.
Ensure quality assurance for client requests and new product releases.
Maintain clear and professional verbal and written communication to address client needs effectively.
Apply critical thinking to resolve client issues and inquiries.
Adapt to a dynamic work environment with changing priorities.
Utilize basic HTML knowledge to assist with website troubleshooting (recognition level only).
Stay knowledgeable about social media platforms, particularly Facebook for businesses.
Use Microsoft Office proficiently for daily tasks and documentation.
Travel/Physical Demands
Travel less than 10%. Office environment. No special physical demands required.
Qualifications
Must have:
Typically 1 or more years of related experience.
General education, vocational training and/or on-the-job training.
Strong customer service skills, including, active listening, positive attitude and the ability to stay calm during stressful situations
Clear verbal and written skills aimed at understanding customers' needs and providing appropriate resolution
Critical thinking skills
Flexibility to work in an ever-changing environment
Exceptional organizational skills and adaptability
Telephone-based client support or customer service experience
Basic HTML knowledge (Recognition, do not need the ability to write code)
Knowledge of Social Media (Facebook Businesses)
Proficient in Microsoft Office
The posted pay for this position is $20/hr
What you get as a Henry Schein One Employee
A great place to work with fantastic people.
A career in the healthcare technology industry, with the ability to grow and realize your full potential.
Competitive compensation.
Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.
About Henry Schein One
Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company's products and services work together as one simple solution to provide users with a seamless and integrated experience.
Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.
One of many reasons why Henry Schein One (HS1) leads the industry is because of our products, services and most importantly our people. In 2022 HS1 was awarded one of the top places to work for in Utah. To learn more, click here: 2022 Best Companies To Work For | Henry Schein One
Henry Schein, Inc. and Henry Schein One, LLC are Equal Employment Opportunity Employers and do not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Unfortunately, Henry Schein One is unable to hire individuals residing in North Dakota, Hawaii, Puerto Rico, or other US Territories at this time.
What you get as a Henry Schein One Employee
A great place to work with fantastic people.
A career in the healthcare technology industry, with the ability to grow and realize your full potential.
Competitive compensation.
Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.
*Benefits may vary by location or status.
Henry Schein One is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Client Servicing Team Lead
Remote Team Service Leader Job
Client Servicing Team Leads are responsible for leading and managing a team of client servicing professionals, focused on maximizing employee engagement, and building a culture of teamwork, collaboration, continuous improvement, empowerment, and accountability. They lead from the front and provide guidance, support, and coaching to team members and contribute to strategic planning, hiring decisions, team structure, and succession planning.
They collaborate with cross-functional internal teams to identify areas for process optimization, implement best practices, and drive operational excellence within the Client Servicing division. They lead from the front by building and maintaining strong relationships with clients, playing a critical role in daily client success.
Responsibilities:
* Monitors the teams' delivery to the client, allocating work, ensuring quality delivery, and providing team level training or knowledge management where required.
* Owns the preparation and execution of regular 1-on-1s and biannual performance management reviews; identifies and facilitates learning and career growth opportunities for the team.
* Designs, implements, and tracks quantitative and qualitative metrics to measure the success of projects, people, and processes; key success metrics include NPS, CSAT, CEM, SLA delivery, Retention, ESS, Gross Margin, Client Churn, Automation improvements, and employee attrition.
* Leads SteerCos and client relationship reviews, whilst also acting as a confident, knowledgeable, and patient escalation point for any client issues.
* Helps build a differentiated offering by strategies with product management and development teams to improve our client offering, operational tooling, supporting sales efforts, develop repeatable and scalable processes.
* Ensures the seamless transition of newly onboarded clients into steady-state client servicing operations.
* Make use of tooling to monitor and drive team performance (Salesforce, Workday, Power BI, etc.).
Required Skills:
* Familiarity with insurance and/or investment management market concepts a plus.
* Ability to communicate information clearly, concisely, and confidently in written and verbal contexts, including small and large group settings for both internal and external (client-facing) audiences.
* Experience managing people or demonstrated success mentoring and coaching more junior colleagues.
* Experience delivering measurable KPIs weekly and monthly in prior roles.
* Experience working in the finance or FinTech industry, with a knowledge of investment accounting or investment operations preferred.
* Microsoft Excel (VLOOKUP, SUMIF, Pivot Tables, VBA, etc.).
* Strong computer skills, including proficiency in Microsoft Office.
* Excellent attention to detail and strong documentation skills.
* Outstanding verbal and written communication skills.
* Strong organizational and interpersonal skills.
* Exceptional problem-solving abilities.
Education and Experience:
* Bachelor's degree in Accounting, Finance, Business, Mathematics, Sciences, or related field.
* 4+ years of directly applicable experience (reconciliation, accounting, or finance).
What we offer:
* Business casual atmosphere in a flexible working environment
* Team focused culture that promotes innovation and ownership
* Access cutting edge investment reporting technology and expertise
* Defined and undefined career pathways allowing you to grow your own way
* Competitive medical, dental, vision, and life insurance benefits
* Maternity and paternity leave
* Personal Time Off and Volunteer Time Off to give back to the community
* RSUs as well as employee stock purchase plan and 401k with match
* Work from anywhere 3 weeks out of the year
* Work from home Fridays
Client Servicing Team Lead
Remote Team Service Leader Job
Client Servicing Team Leads are responsible for leading and managing a team of client servicing professionals, focused on maximizing employee engagement, and building a culture of teamwork, collaboration, continuous improvement, empowerment, and accountability. They lead from the front and provide guidance, support, and coaching to team members and contribute to strategic planning, hiring decisions, team structure, and succession planning.
They collaborate with cross-functional internal teams to identify areas for process optimization, implement best practices, and drive operational excellence within the Client Servicing division. They lead from the front by building and maintaining strong relationships with clients, playing a critical role in daily client success.
Responsibilities:
Monitors the teams' delivery to the client, allocating work, ensuring quality delivery, and providing team level training or knowledge management where .
Owns the preparation and execution of regular 1-on-1s and biannual performance management reviews; identifies and facilitates learning and career growth opportunities for the team.
Designs, implements, and tracks quantitative and qualitative metrics to measure the success of projects, people, and processes; key success metrics include NPS, CSAT, CEM, SLA delivery, Retention, ESS, Gross Margin, Client Churn, Automation improvements, and employee attrition.
Leads SteerCos and client relationship reviews, whilst also acting as a confident, knowledgeable, and patient escalation point for any client issues.
Helps build a differentiated offering by strategies with product management and development teams to improve our client offering, operational tooling, supporting sales efforts, develop repeatable and scalable processes.
Ensures the seamless transition of newly onboarded clients into steady-state client servicing operations.
Make use of tooling to monitor and drive team performance (Salesforce, Workday, Power BI, etc.).
Required Skills:
Familiarity with insurance and/or investment management market concepts a plus.
Ability to communicate information clearly, concisely, and confidently in written and verbal contexts, including small and large group settings for both internal and external (client-facing) audiences.
Experience managing people or demonstrated success mentoring and coaching more junior colleagues.
Experience delivering measurable KPIs weekly and monthly in prior roles.
Experience working in the finance or FinTech industry, with a knowledge of investment accounting or investment operations preferred.
Microsoft Excel (VLOOKUP, SUMIF, Pivot Tables, VBA, etc.).
Strong computer skills, including proficiency in Microsoft Office.
Excellent attention to detail and strong documentation skills.
Outstanding verbal and written communication skills.
Strong organizational and interpersonal skills.
Exceptional problem-solving abilities.
Education and Experience:
Bachelor's degree in Accounting, Finance, Business, Mathematics, Sciences, or related field.
4+ years of directly applicable experience (reconciliation, accounting, or finance).
What we offer:
Business casual atmosphere in a flexible working environment
Team focused culture that promotes innovation and ownership
Access cutting edge investment reporting technology and expertise
Defined and undefined career pathways allowing you to grow your own way
Competitive medical, dental, vision, and life insurance benefits
Maternity and paternity leave
Personal Time Off and Volunteer Time Off to give back to the community
RSUs as well as employee stock purchase plan and 401k with match
Work from anywhere 3 weeks out of the year
Work from home Fridays
Remote Revenue Cycle Supervisor Pre-Service
Remote Team Service Leader Job
We are growing… come grow with us!
Are you looking to join a company that values their employees and offers opportunities for career growth? Surgery Partners Shared Service Center is looking for motivated employees to join their team remotely! Competitive pay and full benefits offered, as well as comprehensive training to ensure success. Surgery Partners prides itself in promoting a culture of diversity and inclusion. Our Shared Service Center has a supportive management team committed to providing the tools needed for a successful team focused on collaboration, communication, and individual growth potential.
Surgery Partners owns and operates more than 180 locations in 32 states, including surgical facilities and ancillary services comprised of multi-specialty physician practices and anesthesia services. Apply now to explore joining our fast-paced and growing team!
JOB TITLE: Pre-Service Supervisor, Shared Service Center (SSC)
GENERAL SUMMARY OF DUTIES:
This Tampa, FL- based remote position is responsible for supporting the Revenue Cycle Manager and supervision of Pre-Service specialists. Effectively reduce front end categorical denials and increase patient responsibility collections, prior to the date of service. Must be an effective communicator who can express himself/herself daily in a professional manner, both verbally and in writing, as well as be an initiative-taking professional who can identify front end trends and solve them in a timely manner.
SUPERVISED BY: Revenue Cycle Manager
REQUIREMENTS:
Results oriented & thrives in a fast-paced, high-energy environment
At least 3 years of medical collections and/or Front Office experience preferred
Able to develop and maintain excellent communication with and establish positive working relationships with staff, payers, peers, and leadership
Knowledge of medical terminology and ability to analyze denials to effectively implement policy and procedures to reduce front end denials and DSO.
Ability to organize work and manage change
ESSENTIAL FUNCTIONS:
Supervises Daily operations of Pre-Service Team to successfully reduce front end categorical denials and reduce DSO / days in A/R.
Assists the Revenue Cycle Manager in implementing and monitoring departmental policies, procedures and relationship building
Reviews and Reports Weekly and Monthly Front End Categorical Denials
Coaching & Development including materials and training
Supervises and Reviews Key Performance Indicators, tracks any employee deficiencies, as well as participates in drafting and delivering disciplinary action
Works with manager to draft team peer to peer evaluations and QA Reports monthly
Stays Current on all current applicable Payer Medical Coverage Guidelines and requirements. Informs management and other staff members of changes and keeps documentation current and accessible to team. Provides team education to address the updates.
Future Opening: Aquatics Team Leader / Manager
Remote Team Service Leader Job
Part Time - Hybrid - US Aquatics Team Leader British Swim School of Loudoun Do you want to have a job where you can really enjoy yourself and make a difference?! Dive in and join us! Come Join an exciting new swim school as our Lead Swim Instructor! Responsibilities would include:
+ Engagement with children/swimmers while smiling, singing, and having fun while teaching lessons
+ Learning and teaching swimming techniques with an emphasis on survival skills
+ Using your training to teach these techniques to all new swim instructors that join our program
+ Observing classes and performing coaching reports to ensure proper safety protocols and swim techniques are being followed to British Swim School brand standards
+ Conducting monthly in-service meetings and on-going training for the instructor team
+ Speaking to parents/customers about their children's progress
This position would start as a part-time position with an emphasis on teaching swim classes. As the business grows, there's potential opportunity to transition to full time.
Requirements:
+ Current lifeguard certification preferred but we can discuss getting it completed
+ Outgoing, contagious personality
+ Willing to learn and able to follow franchise brand standards and guidelines
Hours may include weekends, mornings, late afternoons and early evenings
Working at British Swim School is so much more than just a job...it's an opportunity to leave a legacy that may transform a child's life.
Since opening our doors in 1981, British Swim School has rapidly grown to be the premier water survival and learn-to-swim school. Our mission is "to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer."
We are constantly growing our enthusiastic team - and with over 200 locations across the US and Canada, there may be an opening near you!
Across every role and in each of our swim schools, our goal is to make everyone in the British Swim School family feel welcome as we work to ensure the "Survival of the Littlest." With this mantra in mind, you'll join a fun-loving team committed to promoting water safety and a lifelong love of the water.
While we teach swimming to all ages and abilities, the majority of our students are preschool and elementary-aged children, so our Instructor team needs to enjoy working with this young age group while also putting parents at ease.
Are you up to the challenge? Apply today!
Flexible work from home options available.
Compensation: $20.00 - $25.00 per hour
Working at British Swim School is more than just a job; it's a chance to create a lasting impact that could change a child's life.
As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It's a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.
While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.
We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the "Survival of the Littlest."
Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.
Supervisor Outside Services
Team Service Leader Job In Ashburn, VA
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
Job Summary:
The Outside Services Supervisor is responsible for the supervisions of outside service staff to ensure the highest level of professionalism and customer service is provided in an efficient manner for our Members/Guests. Responsible for promoting the game of golf and the club.
Day-to-Day:
* Outline and implement various training program in order to maintain a well-trained staff.
* Manage all aspects of the selection, hiring, labor budget/scheduling and education process for department Employees.
* Assist golfers by loading bags, cleaning clubs, and preparing golfers for play ensuring all their needs are met and questions answered.
* Assist golfers after their round by cleaning clubs, delivering them to their cars as needed and checking in the golf carts.
* Assist and coordinate services with other golf operations staff to ensure seamless and efficient service to Members/Guests takes place.
* Ensure controls on time-reporting via the time management system are in place by computing the total hours and making sure the time is accurate by both the employee and the supervisor.
* Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed.
About You:
* Customer service experience. Basic Golf Knowledge and Etiquette.
* Trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
* Comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.
* High school diploma or equivalent.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
Supervisor Outside Services
Team Service Leader Job In Ashburn, VA
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
Job Summary:
The Outside Services Supervisor is responsible for the supervisions of outside service staff to ensure the highest level of professionalism and customer service is provided in an efficient manner for our Members/Guests. Responsible for promoting the game of golf and the club.
Day-to-Day:
Outline and implement various training program in order to maintain a well-trained staff.
Manage all aspects of the selection, hiring, labor budget/scheduling and education process for department Employees.
Assist golfers by loading bags, cleaning clubs, and preparing golfers for play ensuring all their needs are met and questions answered.
Assist golfers after their round by cleaning clubs, delivering them to their cars as needed and checking in the golf carts.
Assist and coordinate services with other golf operations staff to ensure seamless and efficient service to Members/Guests takes place.
Ensure controls on time-reporting via the time management system are in place by computing the total hours and making sure the time is accurate by both the employee and the supervisor.
Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed.
About You:
Customer service experience. Basic Golf Knowledge and Etiquette.
Trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
Comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.
High school diploma or equivalent.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
Guardianship Services Supervisor
Team Service Leader Job In Richmond, VA
Job Details Experienced HeadQuarters - Richmond, VA Full Time 4 Year Degree $42,572.00 - $55,000.00 Salary Up to 25% Day Nonprofit - Social ServicesDescription
About CCC:
Since 1923, Commonwealth Catholic Charities (CCC)has provided life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith. We are passionate about the work we do in our communities, providing 31 critical services at 11 locations throughout Virginia.
SUMMARY: This position is responsible for the direct supervision and development of public guardianship services program in all applicable service areas.
“Guardianship Services”
What we do? In general, we provide guardianship services to assist incapacitated adults with making informed decisions for personal, medical, and financial matters.
Case Worker Job Summary: This position is responsible for providing case management and advocacy to individuals in the guardianship program.
Take a look at what we do. Here are links to two short videos with additional information about the Virginia Public Guardian & Conservator Program: ********************************************** *******************************************
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Directly supervises, trains, and evaluates staff and interns for public guardianship services.
· Develop, implement, and monitor service standards, policies and procedures, and program goals and objectives in assigned program locations.
· Provides oversight and development of public guardianship services.
· Facilitate guardianship services program staff meetings and schedule individual supervision on a regular basis.
· Attend and participate in all other appropriate staff meetings, community meetings, and conferences as required.
· Administer program budget and ensure program operates consistently within established budget
· Communicate regularly with the Program Manager to ensure program, grants, budgets, and personnel requirements are accomplished.
· Responsible for implementing quality initiatives such as quarterly chart audits in each area, collecting and reporting of identified indicators for quality of service, and collecting program data and preparing reports for stakeholders. Disseminate annual satisfaction and stakeholder surveys in each area of service.
· Participate in program development to include preparation and oversight of grants, contracts, and Requests for Proposals (RFP) as needed for funding.
· Prepare and complete monthly and quarterly reports as required by DARS, COA and other contractual obligations.
· Interview potential guardianship candidates.
· Develop orientation materials for guardianships and provide orientation training to new hires.
· Promote and provide program staff training opportunities to develop guardianship skills.
· Maintain and update database of active and waitlist guardianship clients, demographic spreadsheet, documents on guardianship SharePoint site, etc. Completes reports as needed.
· Market Guardianship Services to agencies in the community.
· Respond to requests for guardianship services in a timely and professional manner.
· Perform and manage intake procedures for client referrals.
· Assist in the development, promotion, and conducting of training for community groups on the guardianship services.
· Serve as primary liaison between the agency, client, and guardianship specialists.
· Schedule guardianship assignments.
· Provide direct guardianship services and supports as needed
· Serve as back-up to on-call system and act as primary contact to on-call staff.
· Review and approve billing for the guardianship program.
· Work with the Finance Department to complete and submit financial reports on time for external entities.
· Performs routine day/evening travel and occasional overnight travel to monitor all service locations and to attend trainings and meetings.
· Prepare and assist in COA and DARS external reviews.
· Executes requirements within external contracts for guardianship services with agencies in the community.
· Represents the Agency in the community and workplace in a professional and ethical manner.
· Demonstrates sensitivity to the service population's cultural and socioeconomic characteristics.
· Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.
· Utilizes a basic knowledge of Microsoft Office applications.
Qualifications
EDUCATION and/or EXPERIENCE: Bachelor's degree required with two years of related experience.
WORK ENVIRONMENT: The work environment is favorable.
DIRECT REPORTS: Guardianship Case Worker
Full-time Employee Benefits:
Retirement savings - After one year of employment, the agency contributes 4% of your plan year earnings into a savings account for you and will match dollar-for-dollar up to 4% of salary if an employee makes contributions to the plan. That's an 8% annual contribution to your retirement savings!
PTO - earn 16 days off for vacation, sick, or personal time in your first year. This goes up to 22 days in your second year and keeps climbing every five years.
Holidays - Enjoy eleven paid holidays
Other paid leave at no cost to employees - bereavement, short-term disability, long-term disability, paid parental leave
Virginia Credit Union memberships
Employee Assistance program - Free services including
five free confidential consultations
with a mental health professional
Medical Insurance - a choice of 4 PPO plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.
Dental Insurance - a choice of two dental plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.
Vision Insurance
Life insurance - paid by agency with option to purchase additional coverage
Other insurance benefits - flexible spending accounts including dependent care, health savings account (for qualified HDHP participants), legal resources