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The differences between team service leaders and guest services leaders can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a team service leader and a guest services leader. Additionally, a team service leader has an average salary of $48,523, which is higher than the $34,973 average annual salary of a guest services leader.
The top three skills for a team service leader include cleanliness, food safety and culinary. The most important skills for a guest services leader are greeting guests, cleanliness, and customer complaints.
| Team Service Leader | Guest Services Leader | |
| Yearly salary | $48,523 | $34,973 |
| Hourly rate | $23.33 | $16.81 |
| Growth rate | - | -4% |
| Number of jobs | 103,107 | 129,088 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 45% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
Team Service Leaders oversee a group of employees in the service industry. These industries are often food service, hospitality, or customer service. Team Service Leaders are usually tenured or experienced employees. They are familiar with the company's products and service protocols. They should be able to address concerns in a fast manner and come up with ways to mitigate other problems that may arise. They manage the team who work on service delivery. They also train new employees and enhance the skills of existing ones. They continuously find ways to improve service delivery and to address pertinent issues in the industry.
Guest services leaders are professionals who manage a team of guest service representatives who help hotel guests get the service they need as well as accommodate their requests. These professionals are required to manage front desk operations as well as cater to their guests' reservations and transportation needs. They must inspect guest rooms and public areas for cleanliness and appearance to ensure excellent guest satisfaction. Guest service leaders must also train and provide professional development for all hotel employees.
Team service leaders and guest services leaders have different pay scales, as shown below.
| Team Service Leader | Guest Services Leader | |
| Average salary | $48,523 | $34,973 |
| Salary range | Between $27,000 And $84,000 | Between $28,000 And $43,000 |
| Highest paying City | New York, NY | Kansas City, KS |
| Highest paying state | New York | Washington |
| Best paying company | Chevron | Salesforce |
| Best paying industry | - | Media |
There are a few differences between a team service leader and a guest services leader in terms of educational background:
| Team Service Leader | Guest Services Leader | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 45% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between team service leaders' and guest services leaders' demographics:
| Team Service Leader | Guest Services Leader | |
| Average age | 47 | 47 |
| Gender ratio | Male, 48.7% Female, 51.3% | Male, 34.3% Female, 65.7% |
| Race ratio | Black or African American, 10.5% Unknown, 4.8% Hispanic or Latino, 17.3% Asian, 5.6% White, 61.1% American Indian and Alaska Native, 0.7% | Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.9% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |