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The differences between team service leaders and service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a team service leader and a service manager. Additionally, a service manager has an average salary of $74,009, which is higher than the $48,523 average annual salary of a team service leader.
The top three skills for a team service leader include cleanliness, food safety and culinary. The most important skills for a service manager are POS, performance reviews, and cash handling.
| Team Service Leader | Service Manager | |
| Yearly salary | $48,523 | $74,009 |
| Hourly rate | $23.33 | $35.58 |
| Growth rate | - | 6% |
| Number of jobs | 103,107 | 341,785 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 52% |
| Average age | 47 | 44 |
| Years of experience | 6 | 6 |
Team Service Leaders oversee a group of employees in the service industry. These industries are often food service, hospitality, or customer service. Team Service Leaders are usually tenured or experienced employees. They are familiar with the company's products and service protocols. They should be able to address concerns in a fast manner and come up with ways to mitigate other problems that may arise. They manage the team who work on service delivery. They also train new employees and enhance the skills of existing ones. They continuously find ways to improve service delivery and to address pertinent issues in the industry.
Service managers are employees who oversee the departments related to providing services to customers. They ensure that service delivery agreements are met by employees in the department. Service managers meet with stakeholders to set service delivery metrics and department goals. They then create strategies to reach these metrics and goals. They are responsible for cascading such goals and metrics to their employees and ensuring that the employees understand what they need to do. Service managers should have a deep understanding and appreciation of the company and its business so that they can create strategies that are in line with the company's identity. They should also be familiar with the customer profiles of the company. Service managers are also responsible for creating department reports and sharing these with stakeholders.
Team service leaders and service managers have different pay scales, as shown below.
| Team Service Leader | Service Manager | |
| Average salary | $48,523 | $74,009 |
| Salary range | Between $27,000 And $84,000 | Between $47,000 And $116,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New York | New York |
| Best paying company | Chevron | Latham & Watkins |
| Best paying industry | - | Technology |
There are a few differences between a team service leader and a service manager in terms of educational background:
| Team Service Leader | Service Manager | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | University of Pennsylvania |
Here are the differences between team service leaders' and service managers' demographics:
| Team Service Leader | Service Manager | |
| Average age | 47 | 44 |
| Gender ratio | Male, 48.7% Female, 51.3% | Male, 71.1% Female, 28.9% |
| Race ratio | Black or African American, 10.5% Unknown, 4.8% Hispanic or Latino, 17.3% Asian, 5.6% White, 61.1% American Indian and Alaska Native, 0.7% | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 8% | 10% |