Team service leader vs service supervisor

The differences between team service leaders and service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a team service leader and a service supervisor. Additionally, a service supervisor has an average salary of $52,539, which is higher than the $48,523 average annual salary of a team service leader.

The top three skills for a team service leader include cleanliness, food safety and culinary. The most important skills for a service supervisor are patients, cleanliness, and safety procedures.

Team service leader vs service supervisor overview

	Team Service Leader	Service Supervisor
Yearly salary	$48,523	$52,539
Hourly rate	$23.33	$25.26
Growth rate	-	6%
Number of jobs	103,107	77,954
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 53%
Average age	47	47
Years of experience	6	6

What does a team service leader do?

Team Service Leaders oversee a group of employees in the service industry. These industries are often food service, hospitality, or customer service. Team Service Leaders are usually tenured or experienced employees. They are familiar with the company's products and service protocols. They should be able to address concerns in a fast manner and come up with ways to mitigate other problems that may arise. They manage the team who work on service delivery. They also train new employees and enhance the skills of existing ones. They continuously find ways to improve service delivery and to address pertinent issues in the industry.

What does a service supervisor do?

A customer service supervisor's role is to oversee a team of customer service workers, ensuring their efficiency when it comes to engaging and assisting clients, all in the joint effort to boost sales and improve the client base. Aside from leading and supervising colleagues, a customer service supervisor must prepare progress reports about the team's workflow, set goals, devise strategies, verify all return refund operations, and coordinate with other managers and supervisors outside the unit. Furthermore, they must also handle calls and other forms of correspondence, building rapport while lending a helping hand.

Team service leader vs service supervisor salary

Team service leaders and service supervisors have different pay scales, as shown below.

	Team Service Leader	Service Supervisor
Average salary	$48,523	$52,539
Salary range	Between $27,000 And $84,000	Between $34,000 And $80,000
Highest paying City	New York, NY	New York, NY
Highest paying state	New York	New York
Best paying company	Chevron	Apple
Best paying industry	-	-

Differences between team service leader and service supervisor education

There are a few differences between a team service leader and a service supervisor in terms of educational background:

	Team Service Leader	Service Supervisor
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Team service leader vs service supervisor demographics

Here are the differences between team service leaders' and service supervisors' demographics:

	Team Service Leader	Service Supervisor
Average age	47	47
Gender ratio	Male, 48.7% Female, 51.3%	Male, 54.1% Female, 45.9%
Race ratio	Black or African American, 10.5% Unknown, 4.8% Hispanic or Latino, 17.3% Asian, 5.6% White, 61.1% American Indian and Alaska Native, 0.7%	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between team service leader and service supervisor duties and responsibilities

Team service leader example responsibilities.

Manage payroll specialists base both domestically and offshore processing as the payroll department for outsource payroll.
Lead team through tactical military operations training focuse on leadership strategy and survival in vary deployment locations across the globe.
Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
Maintain excellent and extensive customer service for Medicare members.
Provide visionary leadership, strategic direction and oversight to ensure effectual operations, optimal customer service and goal attainment.
Ensure compliance with UL, OSHA and EPA requirements.

Service supervisor example responsibilities.

Manage migrations from in-house to third party to SharePoint (SPS/WSS/CMS) architectures.
Monitor integration orders and product allocation, insuring the department's SLA's are achieved.
Manage night and day sort for DHL with routes run by union couriers and independent contract couriers.
Handle print queue issues, manage PC loaner program, and manage the PC refresh for the office.
Manage the rig up, pumping, and rig down of high pressure and high rate frac jobs.
Manage major plastic injection mold tool refurbishment and part bank build program for the top selling A/C recovery unit.

Team service leader vs service supervisor skills

Common team service leader skills

Cleanliness, 32%
Food Safety, 28%
Culinary, 25%
Sales Floor, 2%
Ladders, 1%
Patients, 1%

Common service supervisor skills

Patients, 11%
Cleanliness, 7%
Safety Procedures, 6%
Patient Care, 5%
Direct Supervision, 5%
Professional Development, 4%

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Team Service Leader
Team Service Leader vs Service Supervisor

Updated January 8, 2025

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