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Team supervisor skills for your resume and career

Updated January 8, 2025
6 min read
Team supervisor example skills
Below we've compiled a list of the most critical team supervisor skills. We ranked the top skills for team supervisors based on the percentage of resumes they appeared on. For example, 8.6% of team supervisor resumes contained direct supervision as a skill. Continue reading to find out what skills a team supervisor needs to be successful in the workplace.

15 team supervisor skills for your resume and career

1. Direct Supervision

Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.

Here's how team supervisors use direct supervision:
  • Managed the day-to-day operations with direct supervision of 16 Senior Customer Relation and Technical Support Specialists for major account.
  • Direct supervision of case management and workforce development staff.

2. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how team supervisors use safety procedures:
  • Monitor and track schedules to accommodate high-volume operations while adhering to strict risk management and safety procedures.
  • Stocked and organized merchandise onto shelves by using appropriate safety procedures.

3. Sales Associates

Here's how team supervisors use sales associates:
  • Supervised and trained sales associates, managed register area and managed jewelry
  • Monitored sales associates performance and attendance.

4. Lead Generation

Here's how team supervisors use lead generation:
  • Lead Generation Team - Dialed out to prospective builders and contractors to generate leads for GE business.
  • Supervised the Lead Generation Appointment Setting Team of 10 to 15 Sales Representatives.

5. Store Operations

Here's how team supervisors use store operations:
  • Act as the key store operations contact; perform as liaison with systems teams; submit and follow-up work orders.
  • Worked to improve store operations and staff * Supervised and directed associates * Trained new associates.

6. Excellent Interpersonal

Here's how team supervisors use excellent interpersonal:
  • Trained in and maintain excellent interpersonal and communication skills that complement proven creative problem solving capabilities.
  • Possess excellent interpersonal, analytical, and organizational skills.

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7. Corrective Action

Here's how team supervisors use corrective action:
  • Sole Technician for electrical corrective action efforts, cornerstone for training seven shift workers in maintenance and operation of communication equipment.
  • Provide improvement opportunities and feedback through development plans, coaching and the administration of documented coaching and corrective action.

8. Safety Standards

Here's how team supervisors use safety standards:
  • Completed Monthly inventory counts*Maintained safety of Facility by following all safety standards, procedures, and guidelines.
  • Recognized for training ability and following all safety standards and procedures.

9. Performance Evaluations

Performance evaluation is a formal and productive process to measure an employee's work and results based on their job responsibilities over a defined period of time and to properly measure an employee's contribution to the workforce and employers and achieve a high level of quality and quantity of work produced. The evaluation also helps employees provide information about deficiencies in job performance and the company's expectations for the future.

Here's how team supervisors use performance evaluations:
  • Facilitate monthly team meetings and individual performance evaluations using leadership skills to motivate staff toward improving our quality of service.
  • Completed counseling and performance evaluations of the 7 assigned medics ensuring in and out processing procedures are accurately performed.

10. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how team supervisors use customer service:
  • Performed customer utilization analysis to drive efficient inbound call center staffing levels and drive process improvements in customer service delivery.
  • Acted as a department liaison, developed, recommended and implemented strategies for implementing Customer Service/Claims processes and procedures.

11. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how team supervisors use payroll:
  • Performed administrative duties such as gathering of report data, documenting attendance files, performing disciplinary write-ups & payroll.
  • Accomplished requirements, allocating resources, scheduling and coordinating staff and assured accuracy of payroll.

12. Leadership

Here's how team supervisors use leadership:
  • Monitored schedule adherence and coached to areas of opportunity Delegated administrative roles to team members to help build their leadership abilities.
  • Reduced inefficiencies by one-on-one coaching and retraining individual Displayed leadership by leading, encouraging, and motivating camera and sound crew.

13. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how team supervisors use sales floor:
  • Ensured sales floor and overstock accountability.
  • Assisted managers by pulling and filing reports, performing general office work and supervisory duties on the sales floor when needed.

14. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how team supervisors use hr:
  • Assist with HR policy and disciplinary guideline interpretation, development and implementation.
  • Communicate HR related polices to management and employees while reporting policy violations.

15. Professional Development

Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.

Here's how team supervisors use professional development:
  • Completed Initial Supervisor Training and Management Professional Development Training; Participated in the 3-course Supervisor Empowerment Program.
  • Designed and delivered professional development training including tools, templates, and department processes.
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List of team supervisor skills to add to your resume

Team supervisor skills

The most important skills for a team supervisor resume and required skills for a team supervisor to have include:

  • Direct Supervision
  • Safety Procedures
  • Sales Associates
  • Lead Generation
  • Store Operations
  • Excellent Interpersonal
  • Corrective Action
  • Safety Standards
  • Performance Evaluations
  • Customer Service
  • Payroll
  • Leadership
  • Sales Floor
  • HR
  • Professional Development
  • Quality Standards
  • Product Knowledge
  • PowerPoint
  • Electric Pallet Jack
  • FDA
  • Direct Reports
  • Customer Inquiries
  • Administrative Tasks
  • Windows
  • Interview Process
  • Performance Reviews
  • Performance Appraisals
  • QA
  • Disciplinary Actions
  • Inventory Control
  • Medicare
  • Process Improvement
  • Customer Complaints
  • Provides Supervision
  • Training Programs
  • Customer Issues
  • Groceries
  • Store Training
  • Excellent Guest
  • Technical Issues
  • Depot
  • KPI
  • Inventory Management
  • Call Monitoring
  • First Aid Training
  • Employee Performance Management
  • SLA
  • Bank Deposits

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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