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Top 50 Team Supervisor Skills

Below we've compiled a list of the most important skills for a Team Supervisor. We ranked the top skills based on the percentage of Team Supervisor resumes they appeared on. For example, 21.1% of Team Supervisor resumes contained Customer Service as a skill. Let's find out what skills a Team Supervisor actually needs in order to be successful in the workplace.

These are the most important skills for a Team Supervisor:

1. Customer Service

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high Demand
Here's how Customer Service is used in Team Supervisor jobs:
  • Facilitated weekly team meetings and dispensed critical information to ensure customer service associates received up-to-date information.
  • Analyzed call volume and average call time to monitor Customer Service performance and productivity.
  • Supervised team of Account Representatives, Customer Service Representative, and Programmer.
  • Supervised up to 30 customer service representatives.
  • Provided customer service and acknowledged customer satisfaction.
  • Directed workers in inventory and customer service.
  • Balanced production, customer service and compliance on a day-to-day basis to ensure the integrity of product and positive donor experience.
  • Evaluated customer service calls for compliance with set guidelines that were designed to increase agents quality and productivity.
  • Compiled statistics on work volume, customer service requests and complaints, using computer data input by employees.
  • Provide Customer Service training, coaching and cross training for all employees.
  • Balanced production, customer service ensuring the integrity of the operation.
  • Assisted in training and development of new customer service personnel.
  • Supervised the customer service team, scheduled and booked reservations.
  • Assisted in controlling night operations of a Customer Service department.
  • Provided customer service by taking orders, food preparation.
  • Supervised a team of 10 customer service professionals.
  • Trained staff to deliver outstanding customer service.
  • Answered customer service calls and assisted in creating a positive customer service environment.
  • Created new processes and systems for increasing customer service satisfaction.
  • Helped Stock Shelves and build store displays Operated cash register Provided extensive customer service 1.

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9 Customer Service Jobs

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2. Safety Procedures

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high Demand
Here's how Safety Procedures is used in Team Supervisor jobs:
  • Monitor and track schedules to accommodate high-volume operations while adhering to strict risk management and safety procedures.
  • Stocked and organized merchandise onto shelves by using appropriate safety procedures.
  • Followed all safety procedures regarding food handling and presentation.
  • Follow appropriate safety procedures for transporting dangerous goods.
  • Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.
  • Conducted safety inspections, assured adherence to safety procedures, efficient, clean, and safe work environment.
  • Lead safety committee to ensure safety procedures were followed, and addressed current safety issues.
  • Trained workers in food preparation, and in service, sanitation, and safety procedures.
  • Performed audits on Lock Out Tag Out, Electrical Safety and other safety procedures.
  • Followed safety procedures for using supplies, chemicals, materials and equipment.
  • Developed safety procedures for impaired, violent, and mentally ill clients.
  • Determined directions and read maps while following all safety procedures.
  • Trained subordinates in work and safety procedures and company policies.
  • Achieve safety goals and educate employees on safety procedures.
  • Ensured that all safety procedures were followed and enforced.
  • Enforce establishment rules and safety procedures.
  • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
  • train new employees on warehouse standards and safety procedures.

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3. Direct Supervision

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high Demand
Here's how Direct Supervision is used in Team Supervisor jobs:
  • Managed the day-to-day operations with direct supervision of 16 Senior Customer Relation and Technical Support Specialists for major account.
  • Direct supervision of case management and workforce development staff.
  • Direct supervision of family visits.
  • Direct supervision of up to 40 representatives and indirect supervision of up to 100 representatives that handle inbound customer service calls.
  • Provide direct supervision of a team of master level social workers and their caseloads of foster families and children.
  • Direct supervision of Child Care Counselors (CCC's) and provide continuation of staff development and training.
  • Provided direct supervision of unit staff and assume role and responsibilities of the supervisor in his/her absence.
  • Provide direct supervision to Primary Therapists and Family Support Specialists in the Foster Care Program.
  • Manage and provide direct supervision of a multidisciplinary team of visiting and office staff.
  • Direct supervision of Business Intelligence, Electronic Commerce, and Order to Cash teams.
  • Provided direct supervision for eight counselors and all counselors assigned to duty shifts.
  • Direct supervision of staff of over 20 of all activities at assigned operations.
  • Provided direct supervision of the Scheduling Coordinators and home health aides.
  • Direct supervision of all whole blood, persists and special collections.
  • Provide direct supervision of clinical staff of 32 clinicians.
  • Direct supervision of one engineer and 5 designers.
  • Direct supervision for 16 full-time and part-time employees.
  • Provided direct supervision to 5-10 case management staff.
  • Direct Supervision of Operating Room Staff.

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1 Direct Supervision Jobs

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4. Performance Reviews

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high Demand
Here's how Performance Reviews is used in Team Supervisor jobs:
  • Promoted to team supervisor as a direct result of excellent performance reviews and successfully managing continuously greater responsibilities.
  • Conducted performance reviews for all Customer Service Representatives to reduce resolution time and improve customer satisfaction rates.
  • Conducted supplier selections, performance reviews and issues resolution to ensure compliance to customer purchasing requirements.
  • Conducted over 800 performance reviews with recommendations for advancement and sometimes disciplinary actions.
  • Supported staff training efforts on media technologies and prepared Bi-annual performance reviews.
  • Administered performance reviews to evaluate each participant's progress.
  • Assigned/supervised work assignments and conducted performance reviews.
  • Conducted performance reviews for customer service representatives.
  • Performed and processed performance reviews.
  • Perform Bi-Weekly performance reviews with representatives for building up skills and ensuring representatives reach their highest potential and career goals.
  • Perform employee performance reviews bi-yearly and ensure employees are aware of their performance on a regular basis.
  • Evaluated staff on monthly statistics used for monthly feedback, semi annual and annual performance reviews.
  • Delivered Performance Reviews and Appraisals in timely manner to ensure pay increases and meet company standards.
  • Supervised Product Consultants, provided ongoing training, tracking and performance reviews.
  • Write and administer performance reviews for skill improvement of team members.
  • Appraised performance reviews with corrective actions, and continuous process improvement.
  • Conduct performance reviews, monitor employees and provide constructive feedback.
  • Lead all monthly and annual job performance reviews.
  • Conduct performance reviews and provide ongoing team feedback.
  • Loaded and unloaded 2-3 delivery Trucks per shift Coached other employees and assisted with quarterly performance reviews.

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5. Staff Members

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high Demand
Here's how Staff Members is used in Team Supervisor jobs:
  • Identified daily tasks and delegated them through effective communication to individual staff members based on their ability.
  • Supervised 10 executive support team staff members, performed staff reviews and delivered disciplinary actions.
  • Managed and supervised a team of 10-15 staff members, assuring that the highest standards of excellence were met.
  • Trained and developed staff members to solicit and counsel mortgagors on the alternatives to foreclosure.
  • Facilitate staffing assignments and breaks, coach, counsel and mentor staff members when necessary.
  • Supervised a staff of ten Support Team members and two Family Outreach staff members.
  • Supervised nine staff members achieving a unit average of 59% participation rate.
  • Trained new staff members and other management level staff on store operations.
  • Managed up to 60 staff members within the weapons and ordnance department.
  • Communicated managerial goal and duties to 10 staff members.
  • Coordinate staff members who create and deliver ads.
  • Supervised and managed four to seventeen staff members.
  • Supervised a multidisciplinary team of 25 staff members.
  • Acted as a resource for other staff members.
  • Supervised a team of 14 staff members.
  • Manage a team of staff members.
  • Recruit and hire staff members.
  • Participated in the MARS pilot program * Participated in Advocate Cross Training, assisting advocate and other staff members.
  • Supervised collections with 3 to 30 staff members * Displayed strong work ethic and work quality
  • Organized and instructed skills day for all staff members.

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6. Sales Floor

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high Demand
Here's how Sales Floor is used in Team Supervisor jobs:
  • Task for management: This task can be anything from unlocking doors for employees to setting up displays for the sales floor
  • Assisted in maintaining the sales floor and back room, ensuring that product is safe, clean, and working properly.
  • Demonstrated leadership presence on the sales floor with 10 to 15 team members during shifts.
  • Set up displays for employees to use while working with customers on sales floor.
  • Performed sales floor work, such as stocking shelves, or taking inventory.
  • Unload items to be stocked on shelves in sales floor, or warehouse.
  • Perform sales floor work including Copy Center, Tech Center and Inventory.
  • Ensured required sales floor coverage prior to approval of leave requests.
  • Provided excellent Customer Service on the sales floor, reconciling discrepancies.
  • Assisted on sales floor as needed to maintain service standards.
  • Streamlined procedures used to fill the sales floor with product.
  • Pull merchandise from the stockroom to the sales floor.
  • Monitor staff and assist with sales floor production.
  • Reorganized the sales floor to meet company demands.
  • Maintain an organized backroom, and sales floor.
  • Adjust sales Floor counts for inventory purposes
  • Assist on sales floor when needed.
  • Prepared merchandise for sales floor.
  • Organize the sales floor to create a pleasant and safe shopping environment.
  • Supervised sales floor.Helped drive sales goals and achieve weekly quotes.

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7. Company Policies

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high Demand
Here's how Company Policies is used in Team Supervisor jobs:
  • Monitored performance and administered all company policies and procedures.
  • Provided daily supervision to a commercial support team certifying that team members performed duties in alignment with company policies and procedures.
  • Stayed abreast of changes to CDH industry regulations and developments; and new and/or revised company policies and procedure.
  • Monitored service calls to observe employee's demeanor, technical accuracy and conformity to company policies.
  • Negotiated lawsuits with the plaintiff's attorney for settlement and authorized payments per company policies.
  • Confer with staff to resolve performance and personnel problems, and to discuss company policies.
  • Review and approve refunds for credit balances in accordance with company policies and procedures.
  • Executed the store's sales and credit programs while following company policies and procedures.
  • Coached employees on company policies, procedures, practices, and KPI's.
  • Implement company policies and procedures among 6 clinics to ensure streamlined business functions.
  • Followed all company policies and procedures, and noticed management of any infractions.
  • Train workers in proper operational procedures and functions and explain company policies.
  • Enforced company policies and uphold the highest standards of conduct and services.
  • Complete account balance write-offs in accordance with company policies and procedures.
  • Assist in enforcing company policies and procedures through corrective action.
  • Oversee team follows company policies and standards.
  • Explained company policies in detail.
  • Clarify and enforce company policies.
  • Interfaced with other Supervisors of ITC^Deltacom departments in the development of company policies and procedures.
  • Interpret and communicate company policies to employees and enforce safety regulations.

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8. Technical Support

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high Demand
Here's how Technical Support is used in Team Supervisor jobs:
  • Supervised technicians, tracking productivity, attendance and technical support expertise.
  • Provided administrative/technical support to the Clinical Manager.
  • Create reports for the Technical Support team and the Delivery Operations manager, to produce image creation and implementation statistics bi-monthly.
  • Managed s teams of up to 22 agents on various customer service, sales or technical support projects/lines of business.
  • Developed two significant contracts to help expand ISP Dial-up Internet Service and OEM technical support to the Silver City area.
  • Managed a team of employees to provide customer care and technical support within a stringent set of guidelines.
  • Managed team of three tier 2 PC technical support analysts in daily support and approvals using ITSM tools.
  • Provided customers technical support when they were unable to access the wireless web on their cellular phones.
  • Provide leadership and motivation to Technical Support Specialists to guide them in managing sales and support operations.
  • Hired as technical support level 1, received calls for assistance with Samsung laptops and printers.
  • Provided technical support to Agents and their personnel during the implementation of new systems.
  • Supported customers with technical support in troubleshooting and fix hardware and software issues.
  • Introduced user interviews to improve and deliver improved technical support to end users.
  • Researched, planned and provided technical support for clientele and store departments.
  • Answered incoming calls to provide technical support on customer's computer.
  • Provide technical support with Video Teleconference Systems (VTC) operations.
  • Managed 25 people in the technical support center.
  • Lead Technical Support team members and supervisors.
  • Supervised Tier II Technical Support Teams.
  • Analyze operational processes and data to identify opportunities for improvement to Implemented VA contract to support e-Commerce technical support department.

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9. Sales Goals

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high Demand
Here's how Sales Goals is used in Team Supervisor jobs:
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
  • Meet corporate sales goals as well as achieve store level goals and surpass them using sales tactics introduced by the company.
  • Deliver sales numbers to upper management, and deliver the team sales goals, and proper techniques to drive guests.
  • Monitor clinics' daily revenue report and ensure all clinics are on target to meet company sales goals.
  • Merchandised shelves and displays through product placement, developed marketing strategies thus reaching sales goals.
  • Maintained sales goals by motivating associates to achieve and exceed sales targets.
  • Managed team members in tasks from inventory reconciliation to surpassing sales goals.
  • Meet minimal sales goals for non-commissioned up-selling of accessories and enhanced features.
  • Provided technical answers and assisted technicians in hitting and exceeding sales goals.
  • Supported and helped achieve sales goals for accessories and enhanced features.
  • Managed 20+ representatives in maintaining above average monthly sales goals.
  • Maintained monthly technical sales goals of accessories and data support
  • Sell consistently and surpass data and accessory sales goals.
  • Promote teamwork while developing reps to attain sales goals.
  • Helped drive sales goals and achieve weekly quotas.
  • Hired sales team to implement execute sales goals.
  • Achieved store level earnings and sales goals.
  • Surpassed sales goals by 60% through reservations sold to clients traveling to Cancun, Orlando and other global destinations.
  • Help the Supervisor Maintain the department and be part of meeting the monthly sales goals.
  • Provide quality coaching and development Develop teams to meet sales goals and metric goals

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10. Daily Operations

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high Demand
Here's how Daily Operations is used in Team Supervisor jobs:
  • Coordinated daily operations including daily morning staff meetings, addressed and resolved customer complaints.
  • Managed daily operations while performing administrative activities and supporting team initiatives.
  • Mentored and coached team members on daily operations and ensured accountability.
  • Report daily operations and movements to management team.
  • Supervised staff in daily operations of department.
  • Manage the daily operations of the print production department while providing support to the project management team throughout the process.
  • Provide guidance and broad supervision of all aspects of the call center, ensured efficient daily operations of department.
  • Manage all contracts of educational software, provide guidance, assign and oversee daily operations of the educational team.
  • Maintained a steady flow of daily operations and information with the squadron and local agencies.
  • Managed resource utilization and sizing of staff to meet the needs of daily operations.
  • Managed daily operations of clinic (staff management, logistics, scheduling).
  • Train new hires on daily operations and routine functions of job.
  • Modified daily operations in order to meet service level agreements.
  • Execute daily operations of the programs at that time.
  • Assist in the daily operations of the retail store.
  • Maintained daily operations while managing 7 direct reports.
  • Executed daily operations of a National Call Center.
  • Supervised daily operations of custodial staff + Secured and locked school buildings at the end of the day
  • Performed MOD(Manager on duty) daily operations as primary keyholder.
  • Present Position) Responsible for the daily operations of a crew and the facilities.

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11. Corrective Action

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high Demand
Here's how Corrective Action is used in Team Supervisor jobs:
  • Provide improvement opportunities and feedback through development plans, coaching and the administration of documented coaching and corrective action.
  • Monitored attendance and administered corrective actions in accordance with company policy including terminations.
  • Adhered to procedures, reconciling any misplaced inventory and documenting corrective action report.
  • Work closely with senior management to implement corrective actions.
  • Performed employee evaluations, corrective actions, interviewed prospective applicants, and collected blood to pack and ship to testing facility.
  • Followed up on all problem resolutions to ensure that corrective actions are being maintained and meet expected standards and results.
  • Coach and provide technical expertise to resolve processing issues and create corrective actions with appropriate follow through plans.
  • Conducted weekly audits of work product and ensured proper corrective actions were taken with staff.
  • Assist in handling personnel issues and deliver corrective actions and performance improvement plans when needed.
  • Implemented root cause and corrective actions to remove production constraints and improve product quality.
  • Track attendance, monthly indicators, development plans and corrective actions as needed.
  • Documented all supervisions and any corrective actions in employee's Performance Development Plan.
  • Prepare employee evaluations and employee corrective actions for Director approval.
  • Prepare and deliver employee reviews and documentation for corrective action.
  • Track and log disciplinary issues and corrective action taken.
  • Manage schedule adherence and prepare corrective action feedback.
  • Use results of analysis to implement corrective actions.
  • Coached and provided corrective action steps with employees.
  • Respond to customer corrective actions.
  • Administer performance management by diagnosing improvement opportunities, providing effective feedback, coaching and corrective action plans.

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12. HR

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high Demand
Here's how HR is used in Team Supervisor jobs:
  • Coached associates and appropriately assigned tasks ensuring operational excellence and consistency throughout the store.
  • Participated in all department hiring through interview process.
  • Supervised three employees and provided supervision and enrichment for eleven adults with dual diagnoses, (Axis 1&2).
  • Led a team of 5 to 10 individuals throughout daily actions, while giving timely feedback to employees.
  • Counseled employees regarding HR policies, procedures, guidelines, performance issues and corrective actions.
  • Demonstrated personal growth by staying current on job knowledge through additional training and independent study.
  • Assign, perform and supervise responsibilities and duties of my team associates throughout the facility.
  • Managed and trained team's of three to four employees in appropriate home cleaning procedures.
  • Qualified orders, maintained sales programs and ensured orders flowed through the system smoothly.
  • Conduct intake assessments and program presentations as necessary throughout the fiscal year.
  • Represented the company in unemployment insurance claims and HR compliance charges.
  • Managed a 20 member team in custodial labor throughout Disney Resorts.
  • Lead and direct a team of three workers each day.
  • Ensured all standards were maintained through continuous monitoring and auditing.
  • Supervised a team of three, that load-planned 100+ trucks.
  • Support three sales regions to exceed their monthly projections.
  • Delivered new equipment to various locations throughout the state.
  • Developed employees through use of Performance Development Maps.
  • Shrink rate is below 2% in both location for the 2015 season.
  • Prepared and reconciled monthly reports for three NASA Government contracts with specified guidelines and timelines.

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13. Disciplinary Actions

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high Demand
Here's how Disciplinary Actions is used in Team Supervisor jobs:
  • Evaluate performance, recommend and deliver disciplinary actions, provide appropriate input in hiring/firing decisions.
  • Coached and handled disciplinary actions related to attendance according to policies.
  • Performed clerical administrative functions along with performing any disciplinary actions.
  • Completed performance appraisals, reviews and disciplinary actions.
  • Maintained all employees' time cards (payroll), annual evaluations, as well as perform all needed disciplinary actions.
  • Assist Human Resource department with personnel issues (performance evaluations, disciplinary actions) and continually coach and mentor all personnel.
  • Standardized HR processes in hiring, appraisals, disciplinary actions, individual development plan and training.
  • Supervised 15 employees, scheduled work hours, resolved conflicts, and conducted disciplinary actions.
  • Monitored and provided guidance in regard to disciplinary actions to assure employee success.
  • Maintained employee records to include training, scheduling, attendance and disciplinary actions.
  • Assisted in the hiring process and make decisions regarding disciplinary actions.
  • Assisted the manager in hiring new employees and disciplinary actions.
  • Assisted with the recruiting and disciplinary actions when necessary.
  • Determined salary increases as well as disciplinary actions.
  • Manage time off requests, tardies and disciplinary actions with team members.

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14. Customer Complaints

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high Demand
Here's how Customer Complaints is used in Team Supervisor jobs:
  • Recommended corrective action to address customer complaints.
  • Managed customer relations and resolved customer complaints.
  • Answered escalated customer complaints and inquiries.
  • Tracked, reviewed, and responded to customer complaints, and escalated issues in a manner that drives Customer retention and loyalty
  • Act as liaison to District Staffing office for all Staffing issues and objectives - Handle customer correspondence and resolve customer complaints.
  • Handle any customer complaints or issues to ensure customer satisfaction and forward customer concerns to Team and Store leadership.
  • Handled customer complaints, made daily reports and compiled data to maintain quality assurance.
  • Ensured a positive customer experience as well as resolving customer complaints and issues.
  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Answered client questions and was in charge of customer complaints.
  • Resolve customer complaints in a timely and empathetic manner.
  • Investigate and resolve customer complaints with callbacks.
  • Resolve employee and customer complaints / issues.
  • Resolve customer complaints regarding food service.
  • Resolved escalated customer complaints through requested callbacks and email.
  • Managed customer complaints and resolved issues with staff members to ensure the store's performance.
  • Handle customer complaints, concerns and questions as required Other duties as required
  • Handled customer complaints Daily use of the Microsoft Office Suite
  • Cash handling, inventory/stock Small group supervisor Resolve customer complaints Leather technician
  • Answer phone take care of customer complaints Keep paperwork in order Collect Payments Vacuum Empty trash Set up appointments for customers

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15. Direct Reports

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Here's how Direct Reports is used in Team Supervisor jobs:
  • Rolled out and effectively communicated various departmental initiatives to direct reports.
  • Prepared and conducted timely performances and appraisals of direct reports.
  • Coach and develop my direct reports to meet an 85% contractual Customer Perception Measurement (CPM) goal.
  • Leveraged 8+-year company tenure in most recent role managing Technical Support group as Team Lead with six direct reports.
  • Maintained confidential personnel files, manage daily attendance and handle payroll issues by conducting audits of direct reports.
  • Complete monthly and quarterly appraisals on each of my direct reports along with implementing goal setting session.
  • Supervised seven direct reports in learning and training on new equipment during start up phase of operation.
  • Managed 35 direct reports on two production lines over multiple shifts in a union environment.
  • Supervised 17 direct reports and a total number of 150 overall in the department.
  • Direct reports include personnel in NA and shared supervision of personnel in Asia.
  • Communicate all process and client changes to direct reports within specific timeliness.
  • Monitored calls with my direct reports to improve their call handling experience.
  • Overlooked work and performance of five direct reports (entry clerks).
  • Assure that direct reports are properly licensed in the jurisdictions serviced.
  • Oversee various Service Teams ranging from 10 to 18 direct reports.
  • Hold team meetings on a regular basis with direct reports.
  • Managed performance evaluations process for 13 direct reports.
  • Maintained current employee records on direct reports.
  • Supervised 30+ Guard Force direct reports.
  • Managed and developed 15 direct reports.

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2 Direct Reports Jobs

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16. Phone Calls

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average Demand
Here's how Phone Calls is used in Team Supervisor jobs:
  • Answered phone calls concerning clients, handled complaints and responded to request for information with excellent customer service.
  • Facilitated 80-100 phone calls on a daily basis in order to assist clients with all operational requests.
  • Answer phone calls and email from Customer Service, Billing Managers, and various insurance representatives.
  • Handled escalated phone calls that required supervisor mediation to maintain loyal client and deliver quality service.
  • Provided personal service by making phone calls to congratulate students on scholarships and other achievements.
  • Managed a group of associates that completed client requests through email and phone calls.
  • Monitor team proficiency and quality checks for team member s phone calls.
  • Journeyed closely with each team member through regular phone calls and visits.
  • Answer telephone calls from potential customers who have been solicited through advertisements.
  • Conducted over 15,000 phone calls which brought 600 teenagers on mission trips
  • Monitored the teams phone calls to ensure no violation of FDCPA.
  • Assisted co-workers with Queue specific questions with their phone calls.
  • Communicated with members by taking inbound/outbound phone calls.
  • Screened phone calls and transferred to appropriate representative.
  • Provide scripts to read from during phone calls.
  • Monitored phone calls to ensure proper phone etiquette.
  • Answer the telephone calls from customers.
  • handled escalated supervisor requested phone calls.
  • Answered escalated phone calls from other departments with intentions of de-escalating the customers and solving all issues and/or problems.
  • Answered incoming telephone calls; multi-line telephone systems Train all associates on new products and services.

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17. Data Entry

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Here's how Data Entry is used in Team Supervisor jobs:
  • Monitored telephone and data entry performance of production workers.
  • Cross-trained in the following company functions, Claims, EDI, Data Entry, Marketing Outreach, and Enrollment Departments.
  • Coordinated daily briefings and debriefings, completed field captain forms and turning them in for data entry.
  • Monitor call queue and incoming data entry work to ensure proper phone coverage at all times.
  • Directed work of 167 off shore contractors and 14 onshore data entry team members.
  • Performed general office duties: data entry, faxing, filing, record keeping.
  • Maintained records of data entry and customer service performance for each employee.
  • Performed data entry and scanned documents, manage calendar for Managing Director.
  • Prepared schedules, Data entry, and created forms for employer.
  • Survey data entry clerk and analyst.
  • Provided support and answered questions for the data entry staff Monitored and maintained accurate coder stats, availability, and future projections
  • Developed new filing and organizational practices filing system, and data entry Assisted with registration of sixteen high school students.
  • Managed 20+ employees * Signed payroll, trained, held conferences, data entry and filing.

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1 Data Entry Jobs

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18. Osha

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Here's how Osha is used in Team Supervisor jobs:
  • Developed a Microwave Radiation Testing Procedure to comply with OSHA regulations.
  • Managed warehouse safety operations per OSHA compliance standards and state regulations.
  • Maintained OSHA logs according to regulatory procedures.
  • Developed maintenance procedures and requirements for assets repairs and compliance with regulatory requirements (OSHA PSM and others).
  • Comply with safety standards and guidelines set by company in accordance to OSHA and AZ laws.
  • Trained employees on proper equipment use and OSHA standards Interfaced with customers to ensure customer satisfaction.
  • Ensured regulatory compliance for USACE, OSHA, explosive handling/storage, safety and record keeping.
  • Cleaned and maintained the backroom in compliance with OSHA safety standards.
  • Completed comprehensive OSHA 30 Hour Construction Industry Outreach Training course.
  • Conducted safety/ OSHA inspections of the work place monthly.
  • Conduct operations in accordance with OSHA an MSDS standards.
  • Ensured compliance with HIPAA and OSHA regulations.
  • Maintain all safety and OSHA regulations.
  • Enforced OSHA rules and regulations.
  • Practiced in ISO 2000, OSHA and FAA compliance.
  • Comply with all OSHA and MSDS standards.
  • Comply with HAZMAT and OSHA standards.
  • Stacked and transported all overstock to storage areas.Cleaned and maintained the warehouse in compliance with OSHA safety standards.
  • Achieved Greenbelt Certification Held monthly safety meetings with my employees Conducted weekly 5S audits Conducted monthly safety audits OSHA training

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19. Daily Tasks

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average Demand
Here's how Daily Tasks is used in Team Supervisor jobs:
  • Address associates in weekly team meeting of new information and hot topics to better help our associates complete their daily tasks.
  • Demonstrated leadership for a team, excelling in exceptional customer service, performed daily tasks with diligence and time management skills.
  • Set standards for 8 workers, and developed and trained individuals in daily tasks essential to respective and organizational operations.
  • Supervised the sales team and made sure daily tasks were accomplished, assisted with creating the schedule.
  • Provided guidance to 5 soldiers in various daily tasks with a 100% timely completion rate.
  • Planned daily tasks for associates, supervised work flow, handled deliveries, provided customer service.
  • Developed daily tasks for each associate on the team and followed up and reassigned as needed.
  • Delegate and manage daily tasks such as invoicing, claims, escalations and furniture queues.
  • Provide guidance to Direct Reports in performing daily tasks and provide direction throughout the shift.
  • Supervised, trained, scheduled and lead 20 team members to perform daily tasks.
  • Managed time effectively and prioritize daily tasks to ensure duties were carried out.
  • Assigned daily tasks to staff, conducted monthly meetings and handled escalations.
  • Manage projects and distribute daily tasks to team of associates.
  • Supervised 33 subordinates in daily tasks and combat operations.
  • Manage time and daily tasks for associates.
  • Assigned daily tasks to team members.
  • Handled disputed transaction on credit card accounts In the absence of supervisor, assisted with daily tasks and scheduling.
  • Established a training regimen within the company standards to be more efficient on daily tasks.
  • Created project maps for the sales team and made sure daily tasks were accomplished.
  • Motivate team to accomplish daily tasks in a timely manner.

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20. Ensure Compliance

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Here's how Ensure Compliance is used in Team Supervisor jobs:
  • Reviewed and audited files of applicants to ensure compliance with program guidelines while maintaining strict confidentiality with student information.
  • Monitored clinical charts to ensure compliance with Commission on Accreditation of Rehabilitation Facilities (CARF) accreditation requirements.
  • Reviewed and revised security, disaster recovery and business continuity plans to ensure compliance with manufacturing environment.
  • Developed training materials & resources to ensure compliance with applicable policy & regulatory directives.
  • Conducted physical examinations of property to ensure compliance with security policies and regulations.
  • Provided indirect oversight of project expenditures, balanced monthly budget/invoices, tracked matching funds to ensure compliance with grants and proposals.
  • Interpreted and implemented local operating procedures, standard operating procedures and BSD's and enforced directives and policies to ensure compliance.
  • Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.
  • Reviewed all open jobs and process necessary paperwork for new hires to ensure compliance and efficient hiring.
  • Audited case records to ensure compliance with accreditation regulations (CARF, DCH, and OCCMHA).
  • Practice and ensure compliance with all company policies and procedures while surpassing quota sales by 22%.
  • Followed all applicable standard operating procedures, regulations, directives and policies to ensure compliance.
  • Monitored event activities to ensure compliance with applicable state, federal and local regulations.
  • Coordinated and lead staff meeting regarding performances expectations to ensure compliance with bank policies.
  • Conducted weekly chart audits to ensure compliance with Office of Inspector General and JCAHO.
  • Established internal controls to ensure compliance with directives, laws, and statutes.
  • Monitored Sales Seminars and Member Meetings to ensure compliance with CMS regulations.
  • Managed employees and organized breaks to ensure compliance with federal law.
  • Conducted quarterly lobby audits to ensure compliance with company policies.
  • Work closely with Quality to ensure compliance in calls.

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21. Daily Activities

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Here's how Daily Activities is used in Team Supervisor jobs:
  • Document and schedule all necessary resources required to accomplish daily activities and coordinate daily operational needs with management team.
  • Report daily activities and irregularities including unknown persons and property damage.
  • Supervised daily activities for pension administrative team.
  • Direct the hiring, training, and performance of marketing staff and assist in the overseeing of their daily activities.
  • Directed the daily activities of two employees pertaining to logistics, billings, and customer service.
  • Supervised, assigned and oversaw the daily activities for a team of 6 billing A/R representatives.
  • Supervised a team of 24 with responsibility for the daily activities of phones and email.
  • Managed a workforce of front line employees overseeing their daily activities and job functions.
  • Direct the training and performance evaluations of staff and oversee their daily activities.
  • Developed 20+ agents in daily activities to meet and exceed performance goals.
  • Manage daily activities, ensuring proper sales techniques and protocols are utilized.
  • Managed a team of pool installers including daily activities and payroll.
  • Monitored the daily activities of 2 or 3 customer employees.
  • Direct daily activities of front end and floor staff.
  • Ensured completion of daily activities by staff groups.
  • Help oversee the daily activities of the department.
  • Assisted team sales manager with daily activities.
  • Manage the daily activities of the unit.
  • Trained employees on daily activities.
  • Team Leader - Account Coordination Team Lead the daily activities of the Dedicated Coordinator group for assigned territories.

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22. Inventory Control

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Here's how Inventory Control is used in Team Supervisor jobs:
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Submit bi-weekly automated supply requisitions for inventory control.
  • Assisted in inventory control and preparation.
  • Assisted in inventory control and replenishment, merchandise display, team leadership, company compliance, and systems management.
  • Organize warehouse stock and custom material in order to improve time management and inventory control.
  • Handle all merchandising, inventory control, ordering, cash control, and maintenance.
  • Acted as Inventory Control Operator ensuring timely and accurate counts and reporting.
  • Manage daily sales & loyalty goals, inventory control loss prevention.
  • Assist the Operations Manager with daily reports, and inventory Control.
  • Developed and maintained a PHP inventory control system.
  • Inventory control, maintenance of back room.
  • Inventory Control by receiving merchandise into the warehouse and coordinated Parts received with transportation carriers for distribution to our stores.
  • Maintain operations (including but not limited to planograms, resets, inventory control, and store supply orders.)
  • Inventory control in backroom and on salesfloor.
  • Developed and restructured inventory controlmethods to enhance program and workflow efficiency.
  • Audited all received inventory Vender Returns All inventory control
  • Supervised Daily Operations Warehouse Operations Inventory Control-Stockroom Office Admin./File Management Team Management Equipment Management Fleet Truck/Van Driver
  • Job Descriptions Excellent multi-tasker Flexible schedule Inventory control procedures Cash handling accuracy Time management Detail-oriented

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23. Action Plans

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Here's how Action Plans is used in Team Supervisor jobs:
  • Lead numerous client-driven initiatives which impacted call center operations to create action plans, overall awareness, accountability, and follow-through.
  • Prepared 24 weekly intelligence assessments used by senior executives to develop action plans.
  • Developed and administered monthly action plans to improve individual performance.
  • Collaborate with Center Manager regarding development/action plans, improving processes.
  • Deliver development plans/ yearly annuals, set action plans on areas of improvement, held weekly team meetings on expectations/ goals.
  • Managed employee issues, including coaching sessions, corrective action plans, reviews and other day to day issues.
  • Improved process from seven to three day turn-around by strategically designing and executing targeted action plans.
  • Conducted weekly performance evaluation, Quality call calibration, metric reviews, and action plans.
  • Developed action plans, reviews and coaching to address performance issues and identify goals.
  • Established action plans geared to improve performance of team and team member metrics.
  • Analyzed team performance and created action plans for sales and service improvement.
  • Develop Promotions, action plans and strategies to meet sales target.
  • Developed action plans to help associates achieve company and client goals.
  • Create action plans for employees and the team to promote improvement.
  • Implemented corrective action plans as necessary to deploy training modules.
  • Tracked department progress of commitments to client's action plans.
  • Created action plans when productivity was below company standards.
  • Develop positive action plans and training material.
  • Conducted quality audit monitoring and feedback sessions Provided accountability through use of performance action plans and corrective behavior action plans.
  • Converted underperforming team to team of high performers by setting action plans, counseling/mentoring, through to corrective action process.

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24. Quality Standards

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Here's how Quality Standards is used in Team Supervisor jobs:
  • Supervised irrigation installation team, ensuring jobs were completed efficiently and to quality standards.
  • Work independently with attention to detail ensuring adherence to quality standards.
  • Monitored team performance to ensure quality standards were maintained.
  • Audited customer service representatives' phone calls to ensure quality standards and accuracy, achieving 100% breakage accuracy in 2013.
  • Led weekly team meetings to communicate transitions, updates, and review quality standards and open Q&A.
  • Observed and evaluated workers and work procedures to ensure quality standards and service, and completed disciplinary write-ups.
  • Perform quality review on claims in compliance with audit requirements, service contract requirements and quality standards.
  • Plan and coordinate the design and production process of projects/products to maintain quality standards and meet deadlines.
  • Observe and evaluate workers and work procedures in order to ensure quality standards and service.
  • Negotiate leases for approved housing units and ensure that rental units meet Housing Quality Standards.
  • Lead team to sustain operations under ISO 9001 and EN 29001 Quality Standards.
  • Reviewed current policies and developed plans to improve the existing quality standards.
  • Directed team members in adhering to quality standards and meeting deadlines.
  • Coached and motivated team to excellent quality standards and aggressive goals.
  • Maintained quality standards in order to meet or exceed company policy.
  • Monitored and scored agent calls to improve quality standards.
  • Audited suppliers for compliance to all applicable quality standards.
  • Defined and implemented quality standards and cross training programs.
  • Communicate corporate policies, procedures, and quality standards.
  • Monitor the eReps' performance on the floor (according to productivity, competence, and quality standards and targets).

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25. Verizon

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Here's how Verizon is used in Team Supervisor jobs:
  • Provided consistent technical service assistance, offered problem resolution and sales support for the Verizon Wireless customer.
  • Assisted Verizon Wireless staff in providing superior customer service per Verizon Wireless guidelines.
  • Supervised team of five customer service technicians in Verizon communication store.
  • Maintain and monitored customer database and tickets to appease Verizon.
  • Provide technical customer support to Verizon Wireless Cellular customers.
  • Maintained communication with Verizon Wireless managers via weekly meetings.
  • Managed employees under Verizon Wireless account.
  • Oversee that the department is properly opened for business, maintained throughout the day, and closed to Verizon Wireless standards.
  • Worked with Verizon Wireless store staff to provide(develop and enforce) a more positive experience for technicians and customers.
  • Supervised, mentored and counseled a team of 10 customer service engineers at Verizon's Durham, NC site.
  • Manage and train a staff of technical Customer Service Technicians in retail Verizon Wireless store or Device Support Center.
  • Educate customers on how to use their devices and provide information on services available to them through Verizon.
  • Provided support to Verizon team members to provide the best customer service possible.
  • Point of contact for 7 technicians at 3 Verizon Wireless locations.
  • Assisted in the development of Bell Atlantic/Verizon DSL Solutions Database.
  • Manage technical support store with-in-store (Verizon Wireless).
  • Create solutions for Verizon Wireless customers issues.
  • Field team Supervisor for Verizon Wireless.
  • Recruited resources for Verizon's Durham and AT&T's Charlotte, NC sites.
  • Worked in Verizon, AT&T, and Sprint sites.

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26. Product Knowledge

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Here's how Product Knowledge is used in Team Supervisor jobs:
  • Developed product knowledge and made recommendations to customers based upon customer goals and contraindications to conditions or medications.
  • Shared product knowledge with customers while making personal recommendations.
  • Managed all department operations, visual merchandising, talent and development, client loyalty, sales generation, and product knowledge.
  • Implemented new processes to enhance product knowledge and improvement of customer service resulting in a 60% increase in quality rate.
  • Trained new employees to ensure they were aware of duties and responsibilities as well as educated employees on product knowledge.
  • Conducted one on one training with each employee to implement the product knowledge and sales skills required.
  • Provided customer service in the areas of product knowledge, problem resolution, and checkout as needed.
  • Attended all marketing meetings for product knowledge and marketing strategies to increase sales.
  • Trained and mentored new hires toward successful product knowledge and supreme customer service.
  • Demonstrated excellent in-depth product knowledge of all foods, beverages and merchandise.
  • Calm angry customers by showing sincere empathy, courtesy and product knowledge.
  • Increased sales with superb customer service, product knowledge, and demonstrations.
  • Determined customers' needs based on product knowledge to suggest the appropriate merchandise to satisfy them.
  • Conducted monthly evaluations Implemented training programs Established incentive programs Monitored and evaluated team's customer service skills and product knowledge Data entry

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27. Company Standards

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Here's how Company Standards is used in Team Supervisor jobs:
  • Maintained store appearance and product presentation to company standards.
  • Plan, distribute, monitor and follow up with daily route assignments to ensure customers are serviced according to company standards.
  • Supervised Team Second levels or Second Tier support and ensured information circulated are correct and up to date with company standards.
  • Supervised freight team in the process of putting product on the shelves and in overheads according to company standards.
  • Prepare and serve food and drinks in line with company standards (Simple Recipes).
  • Train and educate the workforce regarding proper work completion and adherence to company standards.
  • Completed evaluations for team members on a regular basis according to company standards.
  • Maintain standards for company appearance and compliance with company standards and policies.
  • Implemented and maintained store policy and procedures as directed by company standards.
  • Inspected inbound merchandise to verify company standards of quality where met.
  • Monitored calls to ensure company standards were being conveyed to customers.
  • Achieved SLA's per requirements to client and company standards.
  • Performed audits to insure compliance with company standards.
  • have been able to train ,coach and mentor sales associates on company standards, processes and practices.
  • Work distribution amongst employees Ensure job is done to company standards In charge of filing and executing daily job tracking and execution

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28. Bank Deposits

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Here's how Bank Deposits is used in Team Supervisor jobs:
  • Supervised cash-management of registers and weekly bank deposits.
  • Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
  • Prepared bank deposits, calculated daily sales entries, floor sales, customer service, ordering supplies.
  • Balance vault, order money, prepare bank deposits, and perform other cash functions with deadlines.
  • Execute store opening and closing procedures, which include making bank deposits and counting the tills.
  • Cash Handling for entire store including bank deposits, safe funds, and cash registers.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Manage the Cash Office, till settlements, bank deposits, and cashier accountability.
  • Set up cash drawers, processed bank deposits and change orders.
  • Prepare bank deposits and document daily and weekly transaction totals.
  • Opened and closed the store, including processing bank deposits.
  • Handled bank deposits and opening / closing the store.
  • Make bank deposits on behalf of the store.
  • Counted cash drawers and made bank deposits.
  • Bank deposits, managing employee's schedules.
  • Generated reports, reconciled cash and daily totals, conducted bank deposits

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29. Retail Store

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Here's how Retail Store is used in Team Supervisor jobs:
  • Retail Store Customer Service * Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
  • Handled all day to day responsibilities as Manager on Duty of a big box retail store.
  • Experienced with being the manager on duty for a retail store of over 30,000 square feet.
  • Directed 5 customer service technicians and executed daily operations in accordance with large retail store policies.
  • Network with retail store management and associates.

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30. Special Projects

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Here's how Special Projects is used in Team Supervisor jobs:
  • Complete special projects delegated by management, including strategy & support decisions.
  • Lead the CAP team through daily Inventory Management Process' as well as Stocking and other special projects and Customer Service.
  • Directed and Maintained Enhanced Boarding System, Special Projects under the API Umbrella from Customer Service, Ramp and Operations
  • Assist with any and all special projects designed to gather data, update systems or member outreach.
  • Recognized for keeping precise and detailed records concerning inventories, special projects, assignments, and reports.
  • Coordinate special projects and delegate them to associates to complete before a designated dead line.
  • Generate and provide status reports to senior management, and support special projects as needed.
  • Worked on special projects, updated team statistics, and reviewed calls.
  • Complete special projects and reports for client and management as needed.
  • Charged with analyzing and reconciling aged receivables for special projects team.
  • Collaborated with other team members on special projects and events.
  • Handled the financial tracking and reporting of special projects.
  • Worked on special projects given by supervisors.
  • Help MIS/IT department with special projects.
  • Completed special projects as assigned.
  • Assisted supervisor with special projects.
  • Coordinated special projects with IT and Credit Administration in accordance with new products, Laser Pro system enhancements and documentation compliance.
  • Monitored and trained new representatives along with 40 direct reports Selected by management to perform various special projects.
  • Worked on special projects which included Lapstone migration and integrating multiple LOS
  • Assist General Manager with all special projects 14.

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31. New Associates

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Here's how New Associates is used in Team Supervisor jobs:
  • Implemented training and recruiting new associates to increase productivity and profitability.
  • Interviewed potential new associates and recommended candidates for hire.
  • Unload trucks, GM and GR, stock freight in timely manner, train new associates and operate heavy lifting equipment.
  • Trained new associates, answered questions, performed quality checks, scheduled meetings, and conducted evaluations.
  • Hire, train, and coach all new associates to ensure company standards are being met.
  • Worked to improve store operations and staff * Supervised and directed associates * Trained new associates.
  • Trained and developed new associates on POS system and key sales tactics.
  • Motivated employees to complete daily tasks; Trained new associates.
  • Assign and conduct training for staff and new associates.
  • Trained all new associates at every duty station.
  • Coached and trained new associates on store policy.
  • Assisted management with training of new associates.
  • Provided training to new associates.
  • Recruit, interview, and onboarded new associates to build an exceptional team culture while following company standards.
  • Head cashier Trained new associates on how to recover their destined zones Trained new associates on how to capture customer's information

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32. FDA

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Here's how FDA is used in Team Supervisor jobs:
  • Received FDA inspectors for facility site survey inspection, collaboratively prepared plans of corrections with QA Department for submission.
  • Provide a work environment which adheres to compliance/FDA regulatory guidelines, ensuring performance against objectives.
  • Managed a staff of up to 30 during daily blood drive operations to meet HIPAA, FDA and regulatory system requirements.
  • Ensured all associates were properly trained in Standardized Work Methods in conformance with FDA and ISO regulations and guidelines.
  • Participated in FDA, QRA, and AABB quality audits, performed individual quality audits and assessments.
  • Interacted directly with FDA and ISO auditors as Operations subject matter expert.
  • Completed FDA regulated forms and ensured the safe collection of bio-pharmaceutical product.
  • Follow rigid regulations regarding blood collection by the FDA and AABB consistently.
  • Adhere to all levels of FDA and OSHA rules and regulations.
  • Hosted all unannounced FDA and internal quality audits during mobile production.
  • Ensured a safe, productive environment in keeping with FDA regulations.
  • Authored procedures meeting FDA, AABB and FACT standards.
  • Manage blood drives according to OHSA and FDA guidelines.
  • Support FDA, external, and internal audits.
  • Maintain all records for the FDA and OSHA audits.
  • Organized and implemented initial set-up of a new fixed site Donor Center, including achieving FDA inspection approval.
  • Ensured marketing and training materials were compliant with Amgen and FDA requirements prior to dissemination
  • Ensured compliance of FDA, OSHA and National American Red Cross mandatory safety standards.

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33. Inventory Management

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Here's how Inventory Management is used in Team Supervisor jobs:
  • Slashed $4K+ annually in fleet costs; improved vehicle/inventory management through creating a documentation system for maintenance/use.
  • Inventory management: Assisted in weekly inventory audits to ensure store was appropriately stocked.
  • Helped with inventory management and shipping and receiving.
  • Inventory Management Team Supervisor, supervised 16 associates.
  • Analyzed and located differences within inventory management.
  • Inspect and evaluate inventory management activities.
  • Make sure all visual, cleanliness, cash management, inventory management and etc standards are consistently met.
  • Performed a wide range of HR functions as well as inventory management, policy implementation and safety.
  • Promoted to assist stores that had difficulties with inventory management or high turnover among staff.
  • Lead my team through daily processes to ensure customer satisfaction and inventory management.
  • Supervised all employees, inventory management, and customer relations.
  • Inventory management, including physical counts and filing/organization of all incoming/outgoing procuct and paperwork.
  • Inventory management Scheduling Safe driver Fast learner Shipping and receiving Monitored entrances, exits and fitting rooms for signs of theft.

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34. QA

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Here's how QA is used in Team Supervisor jobs:
  • Co-led organizational initiative to achieve recognition as a Primary Care Patient Centered Medical Home through NCQA.
  • Maintained detailed documentation of all daily/district activities for: Company Records/Monthly Audits/Performance Ratings/Net Promoter Score/QA/Operations.
  • Attended and facilitated calibration sessions and participated in QA teams.
  • Monitored calls for QA ensuring customer expectations were exceeded.
  • Performed QA analysis on employees following quality protocols.
  • Complete 1:1 meetings and monthly QA s. Report to Director and Senior Leadership operational challenges and successes.
  • Managed Production Team Leads on saves rate, QA's, mentoring and on floor training.
  • Complete 40 QA monitors per week, print weekly schedules, run weekly summary reports.
  • Developed, maintained, and enforced high Quality Assurance (QA) standards and goals.
  • Work with QA to ensure real-time feedback is provided to agents regarding their performance.
  • Worked with QA to ensure proper monthly QC and equipment binders were kept orderly.
  • Maintained overall team QA average of 97% through developmental coaching.
  • Used Remedy dashboard to filter out selective criteria for QA analysis.
  • Evaluated new QA concepts and ideas to determine suitability for local use
  • Partner with QA to resolve larger scale phone/network issues.
  • Managed QA/QV system upgrade projects.
  • Connect with QA and Coaching Sustainment Officer to calibrate application of coaching tactics and develop materials.
  • Partnered new hires with experienced QASs to ensure highly productive OJT.
  • Reported site bugs to QA Business Analyst and Dev team.
  • Supervised a team of 20+ Technical Support Agents Monitor and review calls Coach agents on failed QA monitors Take over escalated calls

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35. Weekly Basis

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Here's how Weekly Basis is used in Team Supervisor jobs:
  • Control salesmen credit justifications on a weekly basis.
  • Direct supervisor for team of 10-12 employees that designed and processed 300-600 print and online advertisements on a weekly basis.
  • Work along with another team members of management to achieve goals and budgets on a daily and weekly basis.
  • Track store ownership on a weekly basis and keep managers up to date on open jobs.
  • Managed 13 store locations in merchandising execution and Vendor supported projects on a weekly basis.
  • Prepare staffing schedules on a monthly basis and preform payroll duties on a bi-weekly basis.
  • Plan projects and set goals for the team on a daily, and weekly basis.
  • Worked closely with clients on a weekly basis to ensure their expectations were exceeded.
  • Meet with my staff on a weekly basis to discuss project progress and Administrative updates
  • Provide status reports to client & management on a weekly basis or when required.
  • Inspected stores on a weekly basis for hazards as part of the safety team.
  • Demonstrated contractual compliance with statistical reports on a weekly basis and as requested.
  • Reviewed individual performance of all sales persons on a monthly and weekly basis.
  • Input and maintained accurate record of team billing on a weekly basis.
  • Reviewed team metrics on a weekly basis and worked to achieve targets.
  • Provide multiple hours of direct client care on a weekly basis.
  • Compiled census information and turned it in on weekly basis.
  • Develop my direct reports on a weekly basis.

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36. Training Programs

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Here's how Training Programs is used in Team Supervisor jobs:
  • Managed and scheduled activities and security training programs for Special Police Transition Teams.
  • Devise and implement training programs for employee empowerment and production improvements.
  • Devised and implemented technical training programs at platoon and company levels.
  • Designed and managed leadership development and training programs.
  • Developed several training programs for the Iraqi Police Partnership Program increasing the law enforcement abilities of over 1600 Iraqi Police.
  • Supervised, motivated, mentored, and evaluated a team of 15 personnel and facilitated effective training programs.
  • Conducted training programs utilized city-wide for guest service and skill-specific programs for staff.
  • Offer specific training programs to help workers maintain or improve job skills.
  • Developed and led training programs in preparation for combat.
  • Leveraged training programs and processes to develop employees.
  • Implemented training programs for new sales executives.
  • Established New Equipment Training programs.
  • Attended several leadership offsite training programs.

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37. Treatment Plans

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Here's how Treatment Plans is used in Team Supervisor jobs:
  • Performed triage/intake assessments, DSM diagnosis, developed treatment plans, provided diagnostic testing and coordinated medication services with staff psychiatrist.
  • Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
  • Participated in the development and implementation of the overall treatment model/program and individual treatment plans.
  • Audited treatment plans and progress notes to ensure clinical services were delivered appropriately and within the client's level of care.
  • Assist in the implementation of treatment plans, child and family therapy, and weekly treatment teams meetings.
  • Educate staff on the function of treatment plans and assist staff in how to interpret action steps.
  • Developed and adjusted Treatment Plans, Treatment Plan Reviews, and functionality scales.
  • Modify patient treatment plans as indicated by patients' responses and conditions.
  • Liaised between patients and physicians to ensure patient comprehension of treatment plans.
  • Explain treatment plans and any future treatment necessary to the patient.
  • Assisted in the implementation and follow through of the treatment plans.
  • Completed Master Treatment plans working with clients to set reachable goals.
  • Implement community treatment plans for 100 (+) clients.
  • Developed and implemented Treatment Plans for individual case load.
  • Create treatment plans and conduct treatment plan reviews.
  • Review all individual treatment plans.
  • Helped staff develop treatment plans.
  • Oversee treatment plans, development of case management and aftercare program, training, quality assurance, data collection and implementation.

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38. Operational Activities

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Here's how Operational Activities is used in Team Supervisor jobs:
  • Manage sales floor and operational activities associated with such capacity to maintain an environment that supports and strengthens brand awareness.
  • Generated markdown reports and assisted with other store operational activities.
  • Managed all in-store operational activities to ensure all tasks, operational mandates and service standards were met or exceeded.
  • Assisted in planning, training, and operational activities to ensure a productive work environment.
  • Job Duties: Primarily responsible for managing sales floor and operational activities.
  • Managed sales floor and operational activities and balanced store cash daily.
  • Supported Infantry Squad in both training and operational activities.
  • Managed the selling floor and operational activities.
  • Ensured the proper coordination and deconfliction of operational activities with appropriate military organizations.
  • Manage selling floor and operational activities to maintain an environment that supports and strengthens the Staples brand.

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39. Day-To-Day Operations

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Here's how Day-To-Day Operations is used in Team Supervisor jobs:
  • Provide general supervision and oversight of day-to-day operations of a residential home serving consumers with MR diagnoses.
  • Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.
  • Handled general day-to-day operations, including scheduling appropriate floor support and ensuring that service level goals were met.
  • Assisted in managing the sales team and day-to-day operations while coaching the team on closing the sale.
  • Worked on day-to-day operations of the logistics team (early morning/overnight and backroom teams).
  • Supervised five supply specialists in day-to-day operations of sorting, rerouting, and shipping materials.
  • Provided team guidance for day-to-day operations along with long and short-term career and educational goals.
  • Oversee the day-to-day operations of the unit as it relates to the clinical staff.
  • Managed a staff of 10 employees to ensure day-to-day operations ran accordingly.
  • Led and conducted meetings ensure efficiency of day-to-day operations and track progress.
  • Oversee day-to-day operations of a team, approximately 25 agents.
  • Managed day-to-day operations of the call center team.
  • Oversee day-to-day operations throughout the store.
  • Implemented the day-to-day operations of Healthy Families, Richmond program to East District residents for the prevention of child abuse.
  • Express Worked under the direction of the store manager on the day-to-day operations of the retail facility.
  • Team Supervisors are responsible for the day-to-day operations of the home setting their are assigned to.
  • Assisted in training new employees with day-to-day operations Managed incoming inventory Unloaded inventory for consumer consumption
  • Assist in day-to-day operations by promoting operational efficiencies within Iverify.

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40. Curriculum Development

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41. Interview Process

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Here's how Interview Process is used in Team Supervisor jobs:
  • Participated in the interview process of potential employees
  • Conducted group and individual interviews for new candidates, and coordinated the interview process for store management team.
  • Coordinate the interview process, prepare and input new employee paperwork into People Soft.
  • Coordinate new-hire interview process and orientation: Maintain all new-hire paperwork; process data.
  • Assist in interview process, hiring and termination of nursing personnel.
  • Coordinate the candidate interview process for the Store management team.
  • Manage and coordinate candidates in interview processes with hiring managers.
  • Coordinated the interview process for the store executive team.
  • Coordinated new hire interview process for store management team.
  • Resolve all escalated customer issues; in store and shipping Coordinate interview process as well as new hire training and orientation.
  • Coordinate the interview process for store management team using the Taleo system.
  • Participate and make recommendations in the employee interview process Build and maintain employee morale Review and sign off on authorized items
  • Managed the interview process through Taleo, and hiring process through Peoplesoft on a daily basis.
  • Directed administrative team Facilitated interview process Executed new hire on boarding and training Maintained and ordered store supplies

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42. Depot

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Here's how Depot is used in Team Supervisor jobs:
  • Utilize my knowledge of established security techniques and procedures to ensure that depot enterprise infrastructure requirements are accomplished.
  • Ensured munitions were inspected, repackaged, and stenciled to U.S., NATO, and depot standard.
  • Schedule, Plan, Supervise and Perform Depot level Aircraft Major Repairs, Modifications and TCTO's.
  • Manage and coordinate workloads for an advanced level (DEPOT) aviation maintenance team.
  • Plan, coordinate and direct all TDY's for Depot level aircraft damage repairs.
  • Trained all Receiving Associates to follow Home Depot receiving procedures and policies.
  • Fort Bliss, Texas and Marine Corps Recruit Depot, San Diego.
  • Monitor all orders and shipments to all National Home Depot fabricators.
  • Identify customer's needs and provide information about Home Depot products.
  • Communicated and worked with all operational areas within The Home Depot.
  • Estimate cost of damage on aircraft requiring Depot repairs.
  • Coordinated vendors under The Home Depot Corporation.
  • Tracked all Depot Level Repairable assets, ensuring all turn-ins were made and zero loss of material and funding.
  • Install hardware/software, and resolve problems concerning the depot enterprise infrastructure in an expeditious manner.

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43. Weekly Meetings

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low Demand
Here's how Weekly Meetings is used in Team Supervisor jobs:
  • Planned and executed weekly meetings with topics related to job preparedness, financial fitness, and adjusting to life in college.
  • Attended weekly meetings with top level management and assisted in reporting Support trends and key issues.
  • Lead daily/weekly meetings on performance, goals and objectives while reporting to management.
  • Performed weekly meetings for employees to encourage buy-in of company rules and regulations.
  • Scheduled, organized, and took notes of all weekly meetings.
  • Promoted staff morale through organizing team outings and weekly meetings
  • Attended weekly meetings with co-workers as well as clients.
  • Coordinated weekly meetings and planed daily work load.
  • Assist DM with weekly meetings and store communications.
  • Attend weekly meetings with Store Manager.
  • Conducted weekly meetings for current updates.
  • Conducted daily and weekly meetings.

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44. Monthly Basis

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low Demand
Here's how Monthly Basis is used in Team Supervisor jobs:
  • Maintained and provided loan modification figures on a monthly basis to direct supervisor.
  • Lead team to produce 1,000+ units on a monthly basis, doubling production from months prior.
  • Reported all direct measures of quality on a daily weekly or monthly basis.
  • Provided direct one on one feedback to customer service representatives on monthly basis.
  • Inform parents and riders on upcoming events on bi-weekly to monthly basis.
  • Audited staff charts on a monthly basis to ensure quality assurance.
  • Maintained customer stats/surveys at 90% on a monthly basis.
  • Approved reconciliations and journal entries on a monthly basis.
  • Counseled personnel on work performance on a monthly basis.
  • Evaluated consumer reports on a monthly basis.
  • Input of payroll on a bi-monthly basis.
  • Evaluate agent reports on a monthly basis Defuse volatile situations calmly & courteously Research & document product quality issues
  • Created, and handled new innovative incentative programs on a weekly/monthly basis.

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45. Powerpoint

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low Demand
Here's how Powerpoint is used in Team Supervisor jobs:
  • Reported Help Desk Status and Server status daily in PowerPoint presentations to civilian and military senior level executives.
  • Develop and present briefings to different organizations about current medical issues though Microsoft PowerPoint.
  • Prepared PowerPoint presentations to present team metrics.
  • Utilized Microsoft Office applications (Word, Excel, PowerPoint, and Outlook) to complete daily duties.
  • Create Excel, PowerPoint, and Word documents that are used for submission to Upper Management and Directors.
  • Certified in Child Care, Proficient in computer programs such as Word, Excel and PowerPoint.
  • Utilized Microsoft Word, Excel, PowerPoint, Outlook, and Access daily.
  • Provide and justify team level statistics using Excel, PowerPoint and Word.
  • Facilitated meetings and submitted weekly reports, briefings and PowerPoint slides.
  • Created PowerPoint presentations and packets to promote fundraising and team building.

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46. Job Performance

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low Demand
Here's how Job Performance is used in Team Supervisor jobs:
  • Provide weekly coaching to childcare counselors to improve job performance* Review documentation of all critical incidents for accuracy and unbiased information
  • Determined appropriate coaching methods, including individual training, group training and demonstrations Evaluated employee job performance.
  • Evaluated subordinate job performance and conformance to regulations, and recommended appropriate personnel actions.
  • Documented daily job performance, evaluated behavior and issued appropriate behavior modification procedures.
  • Evaluated job performance and completed evaluation reports.
  • Supervised staff of 15 to 20 associates in the nightly stocking of merchandise, overseeing their job performance and then review.
  • Conduct monthly job performance evaluations, goal setting, and career development counseling and follow-up sessions to ensure success.
  • Provided effective and timely job performance feedback, both formal and informal to team members.
  • Communicate job expectations, monitor staff progress, and regularly appraise job performance.
  • Conducted evaluations of job performances to ensure quality service and compliance with policies.
  • Facilitated feedback sessions with employees regarding job performance and work ethic deficiencies.
  • Provide coaching and counseling to employees with respect to job performance improvements.
  • Implemented new ideas and strategies to help improve job performance and efficiency.
  • Assessed and evaluated team members' quarterly and annual job performances.
  • Conducted monthly job performance, goal setting and career development counseling.
  • Trained and monitored job performance and satisfaction of new employees.
  • Set standards for 50 workers and evaluated job performance.
  • Observe and evaluate associate's job performance.
  • Conducted monthly evaluation job performances for 13 workers and completed employee evaluation reports in a timely manner.
  • Counseled soldiers monthly on their job performance, knowledge, and uniform wear and appearance.

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47. Company Goals

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low Demand
Here's how Company Goals is used in Team Supervisor jobs:
  • Identified and developed low-performing agents to perform in-line with company goals.
  • Monitored staffing and production employee attrition for assigned team members to ensure production and attrition were at or below company goals.
  • Led and trained a team of full-time employees to outstanding results, consistently exceeding company goals and directly impacting organizational progress.
  • Monitored team performance to meet and exceed company goals, and collaborated with peers and team to identify best practices.
  • Supervised nighttime Production Team to oversee productivity, safety, and retention to ensure company goals were met.
  • Hired, trained, and supervised a team of 15-25 colleagues and provided daily coaching toward company goals.
  • Collaborate with in house supervisors and staff to ensure company goals are met.
  • Collaborated with leaders to meet UPH and company goals.
  • Helped achieve company goals by supporting production workers.
  • Facilitate workflow, and team members' placement to ensure the facility and company goals are successfully met or exceeded.
  • Team was consistently ranked in the top quartile of 78 teams for performance against company goals & objectives.
  • Worked closely with senior management to understand, and promote, the importance of meeting aggressivecompany goals.

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48. Monthly Reports

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low Demand
Here's how Monthly Reports is used in Team Supervisor jobs:
  • Planned and hosted on/off campus community service activities for students, and prepared monthly reports regarding overall student/client progress.
  • Prepared Monthly Reports for Contract Management and Government Contracting Officers.
  • Conducted ongoing assessment of sales and was responsible of providing daily, weekly, and monthly reports.
  • Generate monthly reports, develop performance plans along with annual evaluations with counselors and support staff.
  • Prepared monthly reports, ran monthly team meetings as well as staff evaluations and discipline.
  • Organize files, develop spreadsheets, and prepare weekly and monthly reports and staff presentations
  • Managed special projects and other duties as required such as reconciling monthly reports.
  • Generate, coordinate and disseminate daily, weekly and monthly reports.
  • Do monthly reports regarding consumer census and track staff productivity.
  • Compiled and analyzed daily, weekly and monthly reports.
  • Provide various weekly and monthly reports to upper management.
  • Prepared monthly reports and provided training.
  • Created monthly reports for customers.
  • Submit weekly and monthly reports.
  • Created and maintained weekly/monthly reports to monitor designer productivity.
  • Prepare daily, weekly and monthly reports detailing current mission status of the teams performance.
  • Analyzed daily, weekly, and monthly reports to evaluate team members' performance

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49. Service Levels

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low Demand
Here's how Service Levels is used in Team Supervisor jobs:
  • Monitored operations to ensure client expectations for service levels and resource utilization were met or exceeded.
  • Produced and analyzed daily reports to determine pipeline productivity and service levels.
  • Manage daily operation of the NE Area Executive Relations Team to meet and exceed metrics for contact and resolution service levels.
  • Perform call reviews via the Witness recording system, to ensure accuracy of provided solutions and customer service levels.
  • Monitored individual and departmental Service Levels (SL) to ensure SLA's were met, maintained and exceeded.
  • Maintained over 100% of team sales goals, key metric targets and service levels each month.
  • Monitored call flow daily on an interval basis for call volume, staffing and service levels.
  • Provided employees with tools to maintain and increase service levels to both internal and external customers.
  • Boosted efficiency by aligning daily staffing to minimize customer wait times and enhance service levels.
  • Accomplished the Action Response Team function and ensured service levels and quality goals achieved.
  • Direct workload and staff productivity on a daily bases to maintain service levels.
  • Coordinated scheduling with Call Center Analyst to ensure and maintain service levels.
  • Monitor and respond to production levels and service levels daily.
  • Handle service levels with proper staffing.
  • Provided End-of-Day reports to the team manager, which includesservice levels, staffing, and technical issues encountered within the day.
  • Supported Health & Welfare Manager to enhance benefit practices to exceed service levels and productivity.

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50. Pallet Jack

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low Demand
Here's how Pallet Jack is used in Team Supervisor jobs:
  • Use of all store automated equipment and receiving equipment including forklift and pallet jacks (outstanding operator).
  • Certified on Small/Large Forklift, Electric Ladder, Reach Truck, Electric Pallet Jack and Order Picker.
  • Operated forklift, order picker, reach truck, pacer, and electric pallet jack.
  • Operated forklift, auto picker, slip sheet, shrink wrap and electric pallet jack.
  • Distribute merchandise to and from the truck using pallets and pallet jack.
  • Loaded and unloaded merchandise using a ladder and pallet jack.
  • Have experience with fork lift, and pallet jack.
  • Use of pallet jacks and fork lift experience here.
  • Fork lift, order picker, pacer unit, reach, electric pallet jack).
  • Operate forklift, walking stacker and electric pallet jack.
  • Reach, forklift, electric pallet jack, order picker and hazmat certified.Skills UsedWork in individual and team environment.
  • Machine Operated electrical equipment throughout the store such as forklift, walkie stacker, and electric pallet jack.
  • Trained on a Walkie Stacker, Scissor Lift, Electric Pallet Jack, and Forklift.
  • Use of a forklift walkie stacker electric pallet jack
  • operate heavy machinery (forklift, walkie stacker, electric pallet jack, scissor lift, etc.)
  • Trained on sitdown forklift, electric pallet jack, and walkie stacker.

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Team Supervisor Jobs

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20 Most Common Skills For A Team Supervisor

Customer Service

25.7%

Safety Procedures

25.5%

Direct Supervision

13.6%

Performance Reviews

4.3%

Staff Members

4.0%

Sales Floor

3.7%

Company Policies

2.4%

Technical Support

2.1%

Sales Goals

2.0%

Daily Operations

2.0%

Corrective Action

2.0%

HR

1.9%

Disciplinary Actions

1.7%

Customer Complaints

1.6%

Direct Reports

1.5%

Phone Calls

1.4%

Data Entry

1.2%

Osha

1.1%

Daily Tasks

1.1%

Ensure Compliance

1.1%
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Typical Skill-Sets Required For A Team Supervisor

Rank Skill
1 Customer Service 21.1%
2 Safety Procedures 20.9%
3 Direct Supervision 11.2%
4 Performance Reviews 3.5%
5 Staff Members 3.3%
6 Sales Floor 3.0%
7 Company Policies 1.9%
8 Technical Support 1.8%
9 Sales Goals 1.6%
10 Daily Operations 1.6%
11 Corrective Action 1.6%
12 HR 1.6%
13 Disciplinary Actions 1.4%
14 Customer Complaints 1.3%
15 Direct Reports 1.3%
16 Phone Calls 1.2%
17 Data Entry 1.0%
18 Osha 0.9%
19 Daily Tasks 0.9%
20 Ensure Compliance 0.9%
21 Daily Activities 0.8%
22 Inventory Control 0.8%
23 Action Plans 0.8%
24 Quality Standards 0.7%
25 Verizon 0.7%
26 Product Knowledge 0.7%
27 Company Standards 0.7%
28 Bank Deposits 0.7%
29 Retail Store 0.7%
30 Special Projects 0.6%
31 New Associates 0.6%
32 FDA 0.6%
33 Inventory Management 0.6%
34 QA 0.6%
35 Weekly Basis 0.6%
36 Training Programs 0.6%
37 Treatment Plans 0.6%
38 Operational Activities 0.6%
39 Day-To-Day Operations 0.6%
40 Curriculum Development 0.6%
41 Interview Process 0.5%
42 Depot 0.5%
43 Weekly Meetings 0.5%
44 Monthly Basis 0.5%
45 Powerpoint 0.5%
46 Job Performance 0.5%
47 Company Goals 0.5%
48 Monthly Reports 0.5%
49 Service Levels 0.5%
50 Pallet Jack 0.5%
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