How to hire a team trainer

How to hire a team trainer, step by step

Here's a step-by-step team trainer hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a team trainer job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new team trainer
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring a team trainer, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect team trainer also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of team trainers and their corresponding salaries.

   Type of Team Trainer	Description	Hourly rate
   Team Trainer	Training and development specialists plan, conduct, and administer programs that train employees and improve their skills and knowledge.	$11-20
   Facilitator	A facilitator is responsible for assisting a group event or program, ensuring that the participants coordinate well. Facilitators also monitor that the objectives of the event are smoothly delivered and organized... Show more	$13-33
   Lead Crew Member	A lead crew member is responsible for supervising crew members during their tasks, ensuring that they provide the highest customer service to ensure customer satisfaction that would boost the business' reputation, generate revenues, and increase profitability. Lead crew members assist the team on food handling procedures for safe consumption, as well as reiterating the sanitary and hygienic standards during operations... Show more	$12-20

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Excellent Guest
   • Work Ethic
   • Guest Service
   • Customer Service
   • Drive-Thru
   • Team Training
   • Safety Standards
   • Role Model
   • Sales Floor
   • Food Safety Procedures
   • Training Programs
   • Store Training
   • Customer Satisfaction
   • Customer Complaints

   Check all skills

   Responsibilities:

   • Manage crews of lawn maintenance workers performing mowing, trimming, edging, pruning, mulching and seasonal cleaning up services.
   • Manage shuttle delivery windows to ensure adequate material are delivered on time.
   • Team lead- work with supervisor, monitoring production and helping operators troubleshoot any issues.
   • Adhere to detail job-tickets and set-up, operate and troubleshoot, repair & perform preventative maintenance.
   • Polish, dry, and clean vehicle windows, lights, mats and external body manually.
   • Operate and maintain all service equipment such as tractors, mowers, trimmers and dump trucks.

3. Make a budget

   Including a salary range in your team trainer job description is one of the best ways to attract top talent. A team trainer can vary based on:

   • Location. For example, team trainers' average salary in west virginia is 55% less than in new jersey.
   • Seniority. Entry-level team trainers 45% less than senior-level team trainers.
   • Certifications. A team trainer with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a team trainer's salary.

   Average team trainer salary

   $15.18hourly

   $31,576 yearly

   ---

   Entry-level team trainer salary

   $23,000 yearly salary

   Updated January 24, 2026

4. Writing a team trainer job description

   A team trainer job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a team trainer job description:

   Team trainer job description example

   The Patient Contact Trainer will deliver onboarding and ongoing training and development activities to Call Center team members both in person and virtual. Improving existing training content, this position will develop and maintain Call Center training materials including but not limited to scripts, computer and software instructions, videos, etc. A significant element of this job will also be the 1-1 instruction and role play with teammates and excellent knowledge of call center procedures as well as expertise in quality assurance.
   Job Duties and Responsibilities:
   
   + Develops, improves, and maintains training materials including quizzes and tests.
   
   + Responsibilities will include delivering and detailing training, capturing learner feedback, and assessing proficiency.
   
   + Develops call centers' education materials, such as digital presentations, how-to manuals, and instructional videos.
   
   + Scheduling and conducting training sessions on various call center topics to prepare and support new employees.
   
   + Delivers 1-1 and group training for new hires and existing team members to elevate the performance of individuals and the Call Center.
   
   + Observes the daily operations of call center employees and identifying any areas of improvement.
   
   + Liaises with team leaders and managers to conduct on-the-job mentoring.
   
   + Measures the efficiency of training sessions and preparing individual or team progress reports.
   
   + Be part of training/credentialing classes as assigned.
   
   + Ensures employees keep up their efficiency and maintain high levels of customer satisfaction.
   
   + Successfully completes a credentialing test to assess application, workflow, policy, procedure, and troubleshooting information knowledge.
   
   + Assesses and communicate end user proficiency.
   
   + Maintains a detailed and robust training calendar to ensure the best use of everyone's time and optimize training. Schedule all Call Center training in the most efficient way.
   
   + Captures learner feedback, and opportunities for optimization.
   
   + Maintains training rooms, equipment, materials and training environment.
   
   **Education:**
   
   High school diploma/GED required. Bachelor's degree in healthcare, business, computer science or related field preferred.
   
   **Experience:**
   
   One (1) year experience in call center training or team lead required.
   
   **Working Title:** Patient Contact Trainer - Access Care Experience Team (Call Center)
   
   **Department:** Access - Care Experience Team
   
   **Business Entity:** Medical Network Foundation
   
   **Job Category:** ,Administrative,Administrative
   
   **Job Specialty:** Administrative
   
   **Position Type:** Full-time
   
   **Shift Length:** 8 hour shift
   
   **Shift Type:** Day
   
   Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.

   Copy this example

   

5. Post your job

   There are a few common ways to find team trainers for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your team trainer job on Zippia to find and recruit team trainer candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit team trainers, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new team trainer

   Once you've decided on a perfect team trainer candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new team trainer. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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