Shift: Monday-Friday 8:00 am - 5:00 pm EST Pay: $20/hour Aeroflow Healthcare is taking the home health products and equipment industry by storm. We've created a better way of doing business that prioritizes our customers, our community, and our coworkers.
We believe in career building. We promote from within and reward individuals who have invested their time and talent in Aeroflow. If you're looking for a stable, ethical company in which to advance you won't find an organization better equipped to help you meet your professional goals than Aeroflow Healthcare.
The Opportunity
Within Aeroflow, the Urology team is comprised of many different roles, with all one purpose - to provide great customer service to our new and current patients.
As a customer account representative, you will focus on providing exceptional customer service to patients, healthcare professionals, and insurance companies.
This is a fully remote position; however, it is not a flexible or on-demand schedule. To be successful in this role, you must be able to work in a quiet, distraction-free environment where you can handle back-to-back phone calls and maintain focus throughout your shift.
Please note: Working remotely is not a substitute for childcare. Candidates must have appropriate arrangements in place to ensure they are fully available and able to respond to calls and tasks as they come in throughout the workday.
Your Primary Responsibilities
We are currently seeking a Customer Account Representative. CAR is typically responsible for:
Handling a high-volume number of both incoming and outgoing phone calls daily
Updating account information, such as: product needs, insurance, contact information, etc.
Placing resupply orders for current patients that receive incontinence supplies and catheters
Researching insurance payer requirements and understanding reimbursement procedures
Troubleshooting equipment problems and offering product changes
Maintaining HIPAA/patient confidentiality
Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.
Compliance is a condition of employment and is considered an element of job performance
Regular and reliable attendance as assigned by your schedule
Other job duties as assigned
Skills for Success
Excellent Customer Service Skills
Ability to Think Critically
Exceptional Organization
High Level of Compassion
Outstanding Written and Verbal Communication
Willingness to Make Decisions Independently
Ability to Contribute to a Team
Must Be Adaptable and Willing to Learn
General Computer and Email Proficiency
Required Qualifications
High school diploma or GED equivalent
1 year of customer service experience preferred
1 year of call center experience preferred
Excellent written and verbal communication skills
Excellent critical thinking skills
Excellent De-escalation skills
Excellent active listening skills
Ability to multitask - shifting between open applications as you speak with patients
Ability to type 40+ words per minute with accuracy
A reliable, high-speed internet connection is required, with a minimum download speed of 20 Mbps and minimum upload speed of 5 Mbps. Unstable or unreliable connectivity may impact performance expectations. Repeated internet or phone outages may result in the termination of remote work privileges at the discretion of Aeroflow Health management.
You might also have, but not required:
Knowledge with different types of insurance such as medicare, medicaid, and commercial plans
DME supplies, specifically with incontinence and catheters
What we look for
We are looking for highly motivated, talented, individuals who can work well independently and as a team. Someone who has strong organizational, time management, and problem-solving skills. Willing to learn and adapt to organizational changes.
What Aeroflow Offers
Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!!
Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:
Family Forward Certified
Great Place to Work Certified
5000 Best Place to Work award winner
HME Excellence Award
Sky High Growth Award
If you've been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!
Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
If this opportunity appeals to you, and you are able to demonstrate that you meet the minimum required criteria for the position, please contact us as soon as possible.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$20 hourly 1d ago
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Homecare Homebase Support Representative
Ambercare 4.1
Frisco, TX jobs
The HCHB Support Representative is responsible for handling software support calls and tickets initiated by Addus Home Health, Hospice, and Private Duty, and Personal Care branches. The role will also assist in training during acquisition integration projects as well as testing hot fixes and system upgrades HCHB releases. Must have recent Homecare Homebase Software experience.
Schedule: Remote Role / Monday - Friday 8am to 5pm.
>> We offer our team the best
Medical, Dental and Vision Benefits
Continued Education
PTO Plan
Retirement Planning
Life Insurance
Employee discounts
Essential Duties:
Managing a service desk (ServiceNow) ticket queue which includes triaging incoming requests, managing escalations to Addus team members, building out new worker login profiles, device buildout, user errors, and assisting branches in clearing claims or preventing ineligible claims.
Consult with HCHB's Customer Experience team as needed to provide solutions to HCHB errors.
Submit and follow up on HCHB Support Tickets.
Assist in project tasks related to new agency acquisitions.
Communicate with branches via phone, email, and live chat in a timely fashion to identify and resolve reported issues.
Identifying trending issues and providing thorough research and documentation of findings.
Effectively provide consultation and education on the appropriate use of all products within the HCHB Suite.
Ability to take assigned projects to successful completion.
The role may also include training staff during HCHB rollouts, assisting in HCHB quarterly release testing, assist in audit reviews, and develop and conduct training programs to support team members on HCHB applications.
Position Requirements & Competencies:
High school diploma or GED equivalent, some college preferred.
No less than 2 years of recent HCHB software experience.
Excellent written and oral communication skills.
Excellent customer service skills.
Computer proficiency required: including intermediate level knowledge in Microsoft Suite.
Ability to analyze and interpret situations to complete tasks or duties assigned.
Detail oriented, strong organizational skills.
Team players who are passionate about their work and will actively contribute to a positive and collaborative environment.
Quick learners with strong problem solving and creative thinking abilities.
Driven individuals who remain engaged in their own professional growth.
Ability to Travel:
Heavy travel (varies and may exceed 50%) is required during acquisition phases.
Some travel may be required on weekends or evenings.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
To apply via text, text 9930 to ************
#ACADCOR #CBACADCOR #DJADCOR #IndeedADCOR
We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities.
Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
$28k-33k yearly est. 1d ago
Customer Care Representative I
Agendia 4.5
Irvine, CA jobs
The Customer Care Representative's 1 primary objective is to ensure all customers receive the best level of customer service throughout the entire customer experience when dealing with an Agendia representative. An RAR1 serves as an internal and external resource for all customer needs related to product information, patient related inquiries, client supplies, billing inquiries and as an internal support agent to the commercial team for prospective and existing client needs. The RAR1 shall treat all client interactions with the highest-level of professionalism, energetic and have excellent verbal and written communication skills. The RAR1 shall follow all regulatory guidelines according to Agendia's Quality Assurance program and HIPAA compliance since dealing with Patient Health Information (PHI).
POSITION WITHIN THE ORGANIZATION
1. Reports to Regional Account Manager
2. Cooperates with all departments across the organization
3. Participates in:
- Department meetings
- Project meetings
- Working groups
- Project groups
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensure all Customer Care Policies and Procedures are followed as it relates to the Regional Account Representative I position.
Ensure that all Agendia's health, HIPAA and safety Policies and Procedures are followed.
Ensure that all customer interactions are handled with the best level of customer service at all times.
Handle all external and internal client inquiries, requests and concerns timely and with the highest level of professionalism and ensure client needs are met.
Accurately enter and maintain all required patient and customer data into the various systems utilized in the Customer Care department.
Coordinate relationship with Customer Service department in Amsterdam
Assist with Billing and Reimbursement inquiries.
Responsible for in-bound and out-bound telephone calls and ensure all calls are handled within the Customer Care established performance metrics.
Responsible for monitoring and resolving deficiencies within 2 working days.
Ensure that all block requests are complete on a daily basis and escalate any delayed requests to lead and/or department Manager.
Review Therapak (THP) orders on a daily basis and ensure all client supply orders are processed and shipped out timely.
Participate in the "Meet and greet" and "Ride Along" program with Oncology Sales Specialists (OSS) when applicable.
Tracking and monitoring of samples from pick-up to report delivery within the assigned territory.
Responsible for timely retrieval of patient sample block requests from clients and OSS.
Establish and maintain excellent communication with OSS's in your assigned territory and ensure OSSs' are informed of any potential client issues that may be encountered in a timely fashion.
Coordinate with the OSS in your assigned territory a formal introduction to a new client within one week of first sample reported and establish relations with client.
Submit block requests to path labs same working day as request are received. All block requests not completed same day, complete next working day.
Direct contact with top Clients bi-monthly to follow up on issues or questions.
Assist Commercial team with New Account set up in Sales Force.
Assist Commercial team with Portal set up in Sales Force.
Performs other related duties as required or assigned.
The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position.
KEY CONTACTS
Internal
* This position may interface with all departments within the company.
External:
* N/A
EDUCATION AND EXPERIENCE REQUIREMENTS
EDUCATION
High School Diploma or equivalent
2 + years related experience
Experience with Microsoft Office (especially Outlook, Word, and Excel)
Experience with Windows Operating System environment and web applications
KNOWLEDGE, SKILLS AND ABILITIES (KSA'S)
Specific Knowledge Required: Understanding of general laboratory techniques.
Knowledge: Comprehension of a body of information acquired by experience or study.
Skill: A present, observable competence to perform a learned activity.
Ability: Competence to perform an observable behavior.
Punctual, able to be flexible with schedule.
Professional phone demeanor.
High level of accuracy and attention to detail.
Ability to work with multiple systems (software).
Ability to adapt to changing procedures, policies and work environment.
Ability to work in a fast paced team environment.
Effective written and verbal communication.
Desired Skills:
Bachelor's Degree (preferred).
Knowledge of Customer Care principles within the healthcare/lab industry.
Insurance and Billing principles within the medical industry.
Supervisor Responsibilities:
This position requires no supervisory responsibilities.
PRIVACY NOTICE: To review the California privacy notice, click here: ***********************************
Employees must not be classified as an excluded individual who is prohibited from participation in any Federal health care program.
WORKING ENVIRONMENT
Establishes ADA (Americans with Disabilities Act) requirements.
ENVIRONMENT/SAFETY/WORK CONDITIONS
General office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintains a clean, neat, and orderly work area.
Adheres to Department Specific Safety Guidelines.
TRAVEL
No travel is required.
OTHER DUTIES
Other duties as required.
$36k-44k yearly est. 1d ago
Call Center Representative
American Health Associates 4.0
Cincinnati, OH jobs
AMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent laboratory in the nation, currently offering services in CO, DE, FL, GA, IL, IN, KY, MD, MI, MO, MS, NC, NJ, OH, PA, SC, TN, VA, WA, and WDC. By investing in technology and a skilled work force, we can offer a superior program focused on serving the long-term care industry.
THE ROLE: CALL CENTER REPRESENTATIVE
RESPONSIBILITIES:
• Provide exceptional customer service to nursing home staff, physician office staff, and patients always via phone;
• Enter data into a specialized computer system;
• Dispatch AHA's Mobile Phlebotomists and Couriers;
• Track specimen collection and reporting;
• Trouble shoot missing, incomplete, and incorrect orders;
• Must have the ability to interact effectively and professionally with clients and coworkers always;
• Exceptional Customer Service skills, a must.
Requirements
QUALIFICATIONS:
High School diploma
1-year of customer service experience in healthcare, preferred.
Detail oriented with ability to multi-task daily.
Knowledge of lab test orders; solid understanding of the importance of critical results.
Excellent customer service and telephone etiquette skills required.
Effective verbal and written communications, especially listening skills.
10-Key & Alpha Numeric Data Entry, 40 WPM speed and accuracy.
Advanced computer skills.
Ability to work independently, set priorities, and manage time effectively in a fast-paced work environment.
Ensure patient privacy, confidentiality, and HIPAA are upheld always.
"Team Player" mindset a must!
AHA's Client Services department is open 24/7/365; we look for candidates who are available to work the established schedules and rotating holidays.
AHA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER!
$24k-31k yearly est. 1d ago
Pre-Service Representative, Days
Norton Healthcare 4.7
Louisville, KY jobs
Responsibilities
The Pre Service representative sets the patient's expectation and ensures a positive patient experience for upcoming surgical procedures and diagnostic tests by completing pre-registration and accurately and efficiently handling the day-to-day operations relating to financial clearance for the hospital system including adult and pediatric acute facilities and diagnostic centers. The pre service representative also initiates authorizations for non-scheduled hospital admissions as well as scheduled procedures as assigned. The pre service representative utilizes multiple systems simultaneously and works in a fast paced, productivity driven call center environment accepting inbound calls promptly and making outbound calls in a professional and courteous manner and independently works to resolve patient and provider questions related to referrals, pre-authorizations, and insurance verification. The representative possesses strong telephone communication and computer skills, problem-solving abilities, and demonstrates the highest level of customer service for all patients, providers, and other team members.
Qualifications
Required:
One year in Patient Registration, Insurance Verification, or Authorizations
Desired:
Three years Patient Access
High School Diploma or GED
$28k-33k yearly est. 1d ago
Customer Service Representative
American Health Associates 4.0
Bradenton, FL jobs
AMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent laboratory in the nation. By investing in technology and a skilled work force, we can offer a superior program focused on serving the long-term care industry.
THE ROLE: Customer Service Representative
RESPONSIBILITIES:
Provide exceptional customer service to nursing home staff, physician office staff, and patients always via phone;
Enter data into a specialized computer system;
Dispatch AHA's Mobile Phlebotomists and Couriers;
Track specimen collection and reporting;
Trouble shoot missing, incomplete, and incorrect orders;
Must have the ability to interact effectively and professionally with clients and coworkers always;
Exceptional Customer Service skills, a must.
Requirements
QUALIFICATIONS:
High School diploma
1-year of customer service experience in healthcare, preferred.
Detail oriented with ability to multi-task daily.
Knowledge of lab test orders; solid understanding of the importance of critical results.
Excellent customer service and telephone etiquette skills required.
Effective verbal and written communications, especially listening skills.
10-Key & Alpha Numeric Data Entry, 40 WPM speed and accuracy.
Advanced computer skills.
Ability to work independently, set priorities, and manage time effectively in a fast-paced work environment.
Ensure patient privacy, confidentiality, and HIPAA are upheld always.
"Team Player" mindset a must!
AHA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER!
$22k-29k yearly est. 1d ago
Veterinary Sales Representative -Flex Time (12 days/mo)
Promoveo Health 3.0
Long Beach, CA jobs
Pharmaceutical Sales Representative - Veterinary - Flex Time (12 days/mo)
Promoveo Health, a leading Pharmaceutical Sales recruiting, and contract sales company has an outstanding position representing one of our strategic clients. Our client is a rapidly growing organization with a very strong presence in the Veterinary Medicine field.
This is a position where you will be a W2 employee of Promoveo Health.
The Veterinary Sales Representative will be responsible for revenue growth within your specified geographic region. You will be accountable for a sales revenue plan in the clinical (office based) markets. This role requires strong account management and selling skills, as you will be the selling interface between the accounts and the company.
The ideal candidate will have:
· 5+ years of Veterinary Pharmaceutical Sales either on the Pharmaceutical or Distributor side
· Clinical experience calling on Veterinary Practices in this market
· Experience calling on and existing relationships with Vets in the area
· Excellent interpersonal, communication, teaching and negotiation skills
· BS Degree in related discipline
Job Expectations:
·Part time position with high management visibility and performance expectations.
· Travel - You will be home every night- no overnight travel is required!
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
$55k-100k yearly est. 4d ago
Veterinary Sales Representative -Flex Time (12 days/mo)
Promoveo Health 3.0
Riverside, CA jobs
Pharmaceutical Sales Representative - Veterinary - Flex Time (12 days/mo)
Promoveo Health, a leading Pharmaceutical Sales recruiting, and contract sales company has an outstanding position representing one of our strategic clients. Our client is a rapidly growing organization with a very strong presence in the Veterinary Medicine field.
This is a position where you will be a W2 employee of Promoveo Health.
The Veterinary Sales Representative will be responsible for revenue growth within your specified geographic region. You will be accountable for a sales revenue plan in the clinical (office based) markets. This role requires strong account management and selling skills, as you will be the selling interface between the accounts and the company.
The ideal candidate will have:
· 5+ years of Veterinary Pharmaceutical Sales either on the Pharmaceutical or Distributor side
· Clinical experience calling on Veterinary Practices in this market
· Experience calling on and existing relationships with Vets in the area
· Excellent interpersonal, communication, teaching and negotiation skills
· BS Degree in related discipline
Job Expectations:
·Part time position with high management visibility and performance expectations.
· Travel - You will be home every night- no overnight travel is required!
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
$54k-100k yearly est. 5d ago
Veterinary Sales Representative -Flex Time (12 days/mo)
Promoveo Health 3.0
Ann Arbor, MI jobs
Pharmaceutical Sales Representative - Veterinary - Flex Time (12 days/mo)
Promoveo Health, a leading Pharmaceutical Sales recruiting, and contract sales company has an outstanding position representing one of our strategic clients. Our client is a rapidly growing organization with a very strong presence in the Veterinary Medicine field.
This is a position where you will be a W2 employee of Promoveo Health.
The Veterinary Sales Representative will be responsible for revenue growth within your specified geographic region. You will be accountable for a sales revenue plan in the clinical (office based) markets. This role requires strong account management and selling skills, as you will be the selling interface between the accounts and the company.
The ideal candidate will have:
· 5+ years of Veterinary Pharmaceutical Sales either on the Pharmaceutical or Distributor side
· Clinical experience calling on Veterinary Practices in this market
· Experience calling on and existing relationships with Vets in the area
· Excellent interpersonal, communication, teaching and negotiation skills
· BS Degree in related discipline
Job Expectations:
·Part time position with high management visibility and performance expectations.
· Travel - You will be home every night- no overnight travel is required!
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
$51k-90k yearly est. 3d ago
Veterinary Sales Representative -Flex Time (12 days/mo)
Promoveo Health 3.0
San Marcos, TX jobs
Pharmaceutical Sales Representative - Veterinary - Flex Time (12 days/mo)
Promoveo Health, a leading Pharmaceutical Sales recruiting, and contract sales company has an outstanding position representing one of our strategic clients. Our client is a rapidly growing organization with a very strong presence in the Veterinary Medicine field.
This is a position where you will be a W2 employee of Promoveo Health.
The Veterinary Sales Representative will be responsible for revenue growth within your specified geographic region. You will be accountable for a sales revenue plan in the clinical (office based) markets. This role requires strong account management and selling skills, as you will be the selling interface between the accounts and the company.
The ideal candidate will have:
· 5+ years of Veterinary Pharmaceutical Sales either on the Pharmaceutical or Distributor side
· Clinical experience calling on Veterinary Practices in this market
· Experience calling on and existing relationships with Vets in the area
· Excellent interpersonal, communication, teaching and negotiation skills
· BS Degree in related discipline
Job Expectations:
·Part time position with high management visibility and performance expectations.
· Travel - You will be home every night- no overnight travel is required!
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
$47k-87k yearly est. 2d ago
Scheduler/Customer Service Representative
Always Best Care 4.1
Wilmington, DE jobs
Work Schedule:
operates on an alternating weekly basis
Working Weekend
Monday
7:00a - 3:30p
Tuesday
8:30a - 5p
Wednesday
Off
Thursday
Off
Friday
7:00a - 3:30p
Saturday
7:30a - 4p
Sunday
7:30 - 4p
Weekend Off
8:30a - 5p
8:30a - 5p
8:30a - 5p
8:30a - 5p
8:30a - 5p
Off
Off
During your probationary period, generally your first 30 - 90 days, your hours will reflect the "Weekend off" schedule
Position Summary:
The Scheduling Coordinator is responsible for providing exceptional customer service by promptly and professionally addressing inquiries and complaints. This role requires strong communication skills, in-depth knowledge of company products and programs, and the ability to work effectively within a team environment.
Essential Duties and Responsibilities:
Answer phone calls in a professional and timely manner.
Manage, fill and update schedules by matching caregiver skills to client needs and handling last-minute changes.
Triage heavy phone volume efficiently.
Review and approve schedules weekly for billing and payroll.
Serve as a liaison between caregiver staff, clients, families, and other back-office employees.
Learn and utilize new software to document all activities in a shared database.
Maintain composure and work effectively in a fast-paced environment.
Demonstrate excellent customer service skills.
Able to learn new software and document ALL activities in a shared database.
Utilize strong critical thinking and problem-solving abilities.
Be familiar with New Castle and Kent Counties for mapping locations.
Perform other duties as assigned.
Qualifications:
High School Diploma or GED equivalent required.
Associate's degree preferred.
Previous experience as a scheduler in a medical-related field is advantageous.
Proven track record of providing excellent customer service.
Knowledge of medical terminology and coding is necessary.
Strong problem-solving skills.
Proficiency in data entry and computer skills, including Microsoft Office Suite.
Excellent verbal and written communication skills.
Ability to maintain confidentiality.
Ability to work independently with minimal supervision.
Must pass background check, drug screening, a doctor's physical, and a 2-step PPD test.
EXPOSURE CONTROL CATEGORY: Low Exposure
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$24k-31k yearly est. 1d ago
Rep-Patient Access
Ascension Health 3.3
Indianapolis, IN jobs
**Details**
+ **Department:** Scheduling
+ **Schedule:** Monday - Friday 8am - 4:30pm
+ **Facility:** Joshua Max Simon Primary Care Center
Working at the Primary Care Center, you become a part of something very special. Providing care to all individuals, regardless of wealth, vulnerability, immigration or refugee status, is immensely gratifying. In this work, you will be joining others with a similar mission and vision, including the opportunity to volunteer in the community.
**Benefits**
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
_Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer._
**Responsibilities**
Communicate with patients, participants and staff to accurately schedule patients for prescribed procedures. Perform clerical and reception duties associated with patient registration.
Responsibilities:
+ Gather necessary demographic, insurance and clinical information from patient and enters into appropriate database. Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures.
+ Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinate and communicate schedules.
+ Assist with coordination of activities related to insurance pre-certification/authorization.
+ Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions.
**Requirements**
Education:
+ High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
+ Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
**Additional Preferences**
Ability to type, computer literacy, ability to work in multiple applications, high level customer service skills
Prefer someone with scheduling/call center experience
**Why Join Our Team**
Ascension St. Vincent in Indiana has been providing rewarding careers in healthcare for over 148 years. With 24 hospitals throughout the greater Indianapolis and Evansville areas, Ascension St. Vincent offers careers in a wide range of services including acute and long-term care, bariatrics, cancer care, cardiovascular services, emergency services, neuroscience, orthopedics, pediatric services, primary and urgent care, women's health services and more.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
**Equal Employment Opportunity Employer**
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) (************************************************************************************** poster or EEO Know Your Rights (Spanish) (**************************************************************************************** poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
**E-Verify Statement**
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify (****************************************
$27k-33k yearly est. 1d ago
Account Service Representative -Field Sales
New Health Partners 4.1
Doral, FL jobs
The Account Service Representative is responsible for delivering exceptional service to brokers, agencies, and employer groups. This role supports the full lifecycle of group accounts-renewals, enrollments, changes, claims support, quoting follow-ups, and carrier communication. The ASR works closely with the sales and operations team to ensure accuracy, timeliness, and high customer satisfaction
What you'll be doing:
Broker & Agency Support:
Serve as the primary point of contact for agencies regarding group insurance questions, documentation, renewals, and service needs.
Assist brokers with quoting requests, benefit summaries, enrollment materials, and onboarding documentation.
Provide clear guidance on medical, dental, vision, GAP, and ancillary benefits.
Group Account Management:
Support new group onboarding, including application review, census validation, and carrier submissions.
Assist with open enrollment meetings, renewal reviews, and plan comparison tools.
Maintain accurate group records, policy details, and service notes.
Track renewals, missing documents, billing issues, and enrollment updates.
Carrier & Vendor Coordination:
Communicate with carriers regarding applications, eligibility, billing discrepancies, and service issues.
Facilitate resolution of escalated member and employer concerns.
Ensure compliance with carrier guidelines and timelines.
Administrative & Operational Tasks:
Prepare service emails, renewal notices, spreadsheets, and standardized documents for agencies and employers.
Maintain CRM activity logs, follow-up tasks, and documentation.
Assist the Group Sales Director in tracking KPI metrics and service SLAs
Requirements:
Must know all carriers. Traditional group insurance
Must have knowledge of working with a census
Customer service experience
215 License required
Reliable transportation
Qualifications:
Salesforce knowledge helpful
Ichra knowledge helpful
Business development experience
5-10 years of experience in health insurance, group benefits, or employee benefits
administration (preferred).
Knowledge of medical, dental, vision, GAP, and ancillary products.
Strong communication skills-professional, clear, and customer focused.
Ability to manage multiple priorities with attention to detail and deadlines.
Proficient in Microsoft Office (Excel, Word, PowerPoint); CRM experience is a plus.
Bilingual (English/Spanish)
Salary range: $55-$75k + Commission
Schedule: 9-5 with occasional weekend events. Hybrid/remote possible after 90 days.
January start date
$21k-28k yearly est. 3d ago
Business Development Representative
Acadia Healthcare Inc. 4.0
Austin, TX jobs
PURPOSE STATEMENT:
Cross Creek Hospital Together with Ascension Seton is a 196 bed inpatient psychiatric facility with expanded service lines for PHP/IOP programming. We are seeking an experienced Business Development Rep to service Travis County. The purpose of this role is to expand lines of service as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources.
ESSENTIAL FUNCTIONS:
Collaborate closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources.
Develop strong relationships with key referral sources.
Identify opportunities for partnering and growth.
Manage leads from referral sources and ensure efficient admissions process for clients.
Increase the number of referral sources within a facility such as with physician, social workers and discharge planners.
Coordinate with clinical assessment team on referrals for admission based on the services provided by the facility.
Educate patients, families, community and other referral sources on programs, services and amenities provided within facility.
Coordinate the completion of admission process and ensure appropriate resources are obtained.
Travel frequently within community, scheduling meetings and developing contacts/referral sources.
Document referral sources within appropriate contact management system.
Develop events and educational forums that demonstrate programs and provide an opportunity to identify potential referral sources.
Maintain existing referral relationships.
Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.
Represent facility in professional forums and communicate mission in all outreach interactions.
Create outreach initiatives that will regularly communicate facility mission with referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.
Provide the facility or receiving team with appropriate information to facilitate admission when necessary.
Create outreach initiatives that will ensure regular communication with top referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.
OTHER FUNCTIONS:
* Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
* High school diploma or equivalent required. Bachelor's degree in Marketing or related health or social services field preferred.
* Two or more years' experience in sales and/or marketing required.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
* Must have and maintain a valid driver's license
* Preferred professional licences include LCSW, LMSW, LPC, RN
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
#LI-CCRK
$26k-57k yearly est. 1d ago
Biomedical Sales Representative
Medical Technology Associates, LLC 4.1
Las Vegas, NV jobs
The Biomedical Sales Representative is responsible for driving revenue growth by selling a portfolio of biomedical support services, including medical gas system services, equipment calibration, and cleanroom certification solutions. This role combines technical knowledge with strong relationship-building skills to educate healthcare clients, identify service needs, and promote integrated service offerings.
Key Responsibilities
Sales & Business Development
Identify, develop, and manage new business opportunities within hospitals, clinics, laboratories, pharmaceutical facilities, and research centers.
Promote and cross-sell medical gas services, biomedical equipment calibration, and cleanroom certification offerings.
Conduct facility assessments to understand client needs and recommend bundled service solutions.
Build and maintain a strong sales pipeline through lead generation, networking, and territory management.
Achieve monthly and annual sales targets.
Client Relationship Management
Develop trusted relationships with clinical engineering teams, facility managers, laboratory directors, quality managers, and procurement personnel.
Provide consultative support on regulatory compliance (e.g., NFPA, ISO, FDA, USP, CAP, and Joint Commission requirements).
Serve as the primary point of contact for customer inquiries, proposals, scheduling, and follow-up.
Technical & Product Knowledge
Maintain a high level of understanding of medical gas systems, manifolds, alarms, outlets, zone valves, and related compliance standards.
Understand the biomedical equipment calibration process, equipment types, traceability requirements (NIST), and documentation expectations.
Demonstrate understanding of cleanroom certification processes including HEPA filter integrity testing, airflow measurements, particle counts, and pressure differentials.
Translate technical concepts into clear value propositions for clients.
Quoting & Reporting
Prepare accurate proposals, contracts, and service quotes.
Track sales activities using CRM tools and provide regular reporting on progress, forecasts, and market trends.
Collaborate with service technicians and operations teams to ensure accurate scoping and delivery of services.
Qualifications
Bachelor's degree in Business Preferred but not required, Biomedical Engineering, Life Sciences, Hospital/Surgery Center or related field preferred.
1-3+ years of sales experience in biomedical services, medical devices, industrial services, or healthcare-related field.
Familiarity with medical gas systems, cleanroom standards, or biomedical calibration is strongly preferred.
Strong communication, presentation, and negotiation skills.
Ability to understand technical service offerings and explain them to non-technical stakeholders.
Valid driver's license and willingness to travel within assigned territory.
Key Competencies
Consultative selling
Technical aptitude
Problem-solving and needs assessment
Relationship building
Time/territory management
Compliance awareness
Work Environment
Field-based role requiring frequent travel to healthcare, lab, and industrial facilities.
Occasional work in clinical, mechanical, or cleanroom environments with appropriate PPE.
$48k-89k yearly est. 3d ago
Business Development Representative
Lorian Health 3.9
Modesto, CA jobs
The ideal candidate will cultivate relationships with prospective clients in order to catalyze business development success.This individual will schedule meetings with clients in order to understand their needs. They will also work closely with sales and marketing teams to uncover new leads.
Responsibilities
Generate appointments by means of proactive outbound prospecting
Work directly with sales and marketing to discover opportunities from leads
Demonstrate and teach strong selling and influencing skills
Qualifications
Bachelor's degree or equivalent experience
5+ years' of experience in related role
Strong communication and time management skills
Must have home health sales experience
$61k-76k yearly est. 3d ago
Dental Sales Representative -Flex Time -16 days
Promoveo Health 3.0
Spokane, WA jobs
Flex Time Dental Sales - Pharmaceutical Sales
We are currently recruiting an experienced Dental or Pharmaceutical Sales person to fill a flex time (16 days/month) position. The ideal candidate will hold a Bachelor's degree from an accredited college or university in a Sales related field or be a licensed Dental Hygienist and have 2+ years of sales success in Dental or Pharmaceutical Sales.
Our client has the #1 products in the dental market. They are a fortune 500 company that has great product for you to sample/sell and have wonderful
marketing materials that we deploy via the iPad.
Responsibilities of the Flex Time Dental Sales - Pharmaceutical Sales position
Sell and detail products directly to dental professionals Dentists and Hygienists).
Call on at least 8 dental offices each day and see the entire office.
Deliver 12 or more face to face presentations/day to targeted dentists and hygienists.
Conduct lunch and learn sessions with at least one office per day
Conduct dental products presentations with a company iPad.
Requirements of the Dental Sales - Pharmaceutical Sales position
Job Requirements
Bachelor's degree from an accredited college or university in Sales related field or Dental Hygiene
2+ years of sales success in Dental or Pharmaceutical Sales
Ability to work on a flex time (16 days/month) basis
Documented sales success
Relationships with dentists in the local market.
Compensation
The starting annual salary for this position is $42,000.00
Annual performance bonus of $5000. You can make up to $10,500
Auto Allowance
Medical, Dental and Vision insurance
Company Paid Storage Area
Company Paid Iphone and iPad
Job Type: Part-time
Seniority Level
Entry level
Industry
Pharmaceuticals
Employment Type
Part-time
Job Functions
Business DevelopmentSales
$42k yearly 3d ago
Dental Sales Representative -Flex Time
Promoveo Health 3.0
Orlando, FL jobs
Flex Time Dental Sales - Pharmaceutical Sales
We are currently recruiting an experienced Dental or Pharmaceutical Sales person to fill a flex time (13 days/month) position. The ideal candidate will hold a Bachelor's degree from an accredited college or university in a Sales related field or be a licensed Dental Hygienist and have 2+ years of sales success in Dental or Pharmaceutical Sales.
Our client has the #1 products in the dental market. They are a fortune 500 company that has great product for you to sample/sell and have wonderful
marketing materials that we deploy via the iPad.
Responsibilities of the Flex Time Dental Sales - Pharmaceutical Sales position
Sell and detail products directly to dental professionals Dentists and Hygienists).
Call on at least 8 dental offices each day and see the entire office.
Deliver 12 or more face to face presentations/day to targeted dentists and hygienists.
Conduct lunch and learn sessions with at least one office per day
Conduct dental products presentations with a company iPad.
Requirements of the Dental Sales - Pharmaceutical Sales position
Job Requirements
Bachelor's degree from an accredited college or university in Sales related field or Dental Hygiene
2+ years of sales success in Dental or Pharmaceutical Sales
Ability to work on a flex time (13 days/month) basis
Documented sales success
Relationships with dentists in the local market.
Compensation
The starting annual salary for this position is $30,000.00
Annual performance bonus of $5000.
Auto Allowance
Company Paid Storage Area
Company Paid Iphone and iPad
Job Type: Part-time
Seniority Level
Entry level
Industry
Pharmaceuticals
Employment Type
Part-time
Job Functions
Business DevelopmentSales
$30k yearly 4d ago
Dental Sales Representative -Flex Time
Promoveo Health 3.0
Saint Cloud, FL jobs
Flex Time Dental Sales - Pharmaceutical Sales
We are currently recruiting an experienced Dental or Pharmaceutical Sales person to fill a flex time (13 days/month) position. The ideal candidate will hold a Bachelor's degree from an accredited college or university in a Sales related field or be a licensed Dental Hygienist and have 2+ years of sales success in Dental or Pharmaceutical Sales.
Our client has the #1 products in the dental market. They are a fortune 500 company that has great product for you to sample/sell and have wonderful
marketing materials that we deploy via the iPad.
Responsibilities of the Flex Time Dental Sales - Pharmaceutical Sales position
Sell and detail products directly to dental professionals Dentists and Hygienists).
Call on at least 8 dental offices each day and see the entire office.
Deliver 12 or more face to face presentations/day to targeted dentists and hygienists.
Conduct lunch and learn sessions with at least one office per day
Conduct dental products presentations with a company iPad.
Requirements of the Dental Sales - Pharmaceutical Sales position
Job Requirements
Bachelor's degree from an accredited college or university in Sales related field or Dental Hygiene
2+ years of sales success in Dental or Pharmaceutical Sales
Ability to work on a flex time (13 days/month) basis
Documented sales success
Relationships with dentists in the local market.
Compensation
The starting annual salary for this position is $30,000.00
Annual performance bonus of $5000.
Auto Allowance
Company Paid Storage Area
Company Paid Iphone and iPad
Job Type: Part-time
Seniority Level
Entry level
Industry
Pharmaceuticals
Employment Type
Part-time
Job Functions
Business DevelopmentSales
$30k yearly 2d ago
Business Development Representative
Lorian Health 3.9
Las Vegas, NV jobs
The ideal candidate will cultivate relationships with prospective clients in order to catalyze business development success.This individual will schedule meetings with clients in order to understand their needs. They will also work closely with sales and marketing teams to uncover new leads.
Responsibilities
Generate appointments by means of proactive outbound prospecting
Work directly with sales and marketing to discover opportunities from leads
Demonstrate and teach strong selling and influencing skills
Qualifications
Bachelor's degree or equivalent experience
5+ years' of experience in related role
Strong communication and time management skills
Must have home health sales experience