Customer Service Manager
$15 per hour job in Barnstable Town, MA
Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family.
Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives.
We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table!
As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success.
What we'll ask of you:
Department Management:
Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office
Ensure departments meet or exceed sales and profit targets
Maintain high standards of sanitation and safety, ensuring compliance with all regulations
Accountable for leading the recruitment, hiring and new hire orientation, while maintaining a high level of talent within the department
People Development and Diversity:
Direct, oversee, and evaluate the training completion of all Customer Service department team members
Monitor and evaluate associate performance and ensure associates have development plans to support professional growth
Foster a culture of diversity and inclusion within the team
Engage and retain associates by fostering a positive work environment
Labor Relations:
Manage labor relations to ensure compliance with company policies and labor laws
Address and resolve employee issues and grievances in a timely and effective manner
Customer Service Excellence:
Cultivate a culture of excellence in customer service, providing best-in-class service
Ensure customers experience a well-stocked store with the freshest product offerings
Support team members in their training to consistently deliver exceptional customer service
Operational Efficiency:
Monitor and analyze key performance metrics related to customer service and sales
Identify opportunities for process optimization and implement solutions to enhance operational performance
Manage departmental budgets, expenses, and financial targets to achieve profitability goals
Compliance and Safety:
Ensure all departments comply with company policies and regulatory requirements
Conduct regular safety audits and training sessions
Maintain a clean and safe working environment for all associates
Community Engagement:
Actively engage with the local community to understand their needs
Develop and maintain positive relationships with community organizations, schools, and other stakeholders
Coordinate and participate in community events, outreach programs, and charitable initiatives to support our mission of making a positive impact
What you bring to the table:
1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Customer Service departments including Front End, Online Pick-up and Cash Office
Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience
Highly motivated, results-oriented, and a self-starter with a proven track record of success
Strong ability to influence and communicate effectively across different functions
Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously
Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals
Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders
High level of customer service skills, with a genuine passion for exceeding customer expectations
Creative and strategic thinking abilities to drive innovation and continuous improvement
Effective organizational and time management skills to ensure efficient operations
Ability to work flexible hours, including weekends and holidays
What we bring to the table:
Culture committed to celebrating diverse backgrounds and experiences
Comprehensive benefits
Opportunities for professional development and career growth
Associate discounts
Team of associates dedicated to serving our local customers and supporting our communities
If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply.
The salary range for this position is $64,800-$97,200
Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
Travel ER RN
$15 per hour job in Falmouth, MA
Company: Fusion Medical Staffing
Job Details
Fusion Medical Staffing is seeking a skilled ER RN for a 13-week travel assignment in Falmouth, Massachusetts. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.
Required Qualifications:
One year of recent experience as an ER RN
Valid RN license in compliance with state regulations
Current BLS certification (AHA/ARC)
Current ACLS certification (AHA/ARC)
Current PALS (AHA / ARC) or ENPC Certification
Preferred Qualifications:
TNCC, NIHSS, CPI, NRP and SANE certifications
Other certifications or licenses may be required for this position
Summary:
The Emergency Room Registered Nurse (ER RN) delivers rapid-response, high-quality patient care in a fast-paced emergency department setting. This role involves assessing patient conditions, implementing urgent care plans, administering life-saving treatments, and collaborating with multidisciplinary healthcare teams to ensure high-quality, efficient, patient-centered care in critical situations. The ER RN demonstrates strong clinical skills, exceptional critical thinking abilities, excellent communication under pressure, and a commitment to maintaining the highest standards of patient safety and professional ethics.
Essential Work Functions:
Rapidly assess and triage patients upon arrival, prioritizing care based on the severity of their condition
Explain emergency procedures and treatments to patients and families
Administer prescribed medications and treatments in accordance with approved emergency nursing techniques and protocols
Prepare equipment and aid physicians during emergency treatments and examinations
Monitor patient comfort and safety throughout their time in the emergency department, responding to immediate needs
Observe and document patient conditions as required within scope of practice
Take and monitor vital signs using clinical judgment to address deviations and prevent complications
Respond to life-saving situations based upon emergency nursing standards, policies, procedures, and protocols
Document comprehensive nursing assessments, interventions, and outcomes in electronic medical records (EMR)
Initiate patient education plans according to individualized needs, considering the acute nature of emergency care
Collaborate effectively with interdisciplinary teams including physicians, specialists, paramedics, social workers and other support staff to ensure comprehensive care
Perform other duties as assigned within the scope of practice
Adhere to hospital safety protocols, infection control guidelines, and regulatory standards
Required Essential Skills:
Critical thinking, service excellence, and good interpersonal communication skills
The ability to read, write, and communicate in the English language
Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills
Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend
Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism
Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment
Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail
Sensory - Must possess visual acuity and ability to effectively communicate
Benefits Include:
Highly competitive pay for travel professionals
Comprehensive medical, dental, and vision insurance with first day coverage
Paid Time Off (PTO) after 1560 hours
Life and Short-term disability offered
401(k) matching
Aggressive Refer-a-friend Bonus Program
24/7 recruiter support
Reimbursement for licensure and CEUs
Why Choose Fusion?
At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we're always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you - that's why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we're here to guide and celebrate you along your journey. You take care of others; we take care of you.
Other Duties Disclaimer:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice.
Start your rewarding career as a Travel ER RN with Fusion Medical Staffing and join our mission to improve lives. Apply now!
*Fusion is an EOE/E-Verify Employer #pb10
CDL Driver - CAPE COD
$15 per hour job in South Dennis, MA
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
Responsibilities:
$1000 Sign On Bonus!!!
Looking for a job? Love to Drive? Look no further!!
** Will train the right applicant **
The Cape Cod RTA is looking for CDL drivers to join our team. We've been providing excellent customer service for over 40 years through efficient, reliable, safe, and affordable transit options to all of our customers here on Cape Cod.
Paid Training Classes Starting Immediately - Secure Your Seat Today!
Please apply online to SCHEDULE YOUR INTERVIEW!
Conditional Job Offers may be presented on the Same Day of your Interview!
MV Transportation is Now Hiring CDL Drivers with Full Benefits
Who You Are:
As a CDL Driver, you will be responsible for safely operating a transit motor vehicle, providing reliable and efficient public transportation.
What's In it for YOU:
$30.00 per hour starting rate
Full Benefits (Medical, Dental, Vision, Life Insurance for qualified candidates)
Let us help you get your CDL - Paid CDL Training and Permit Assistance!
Company provides personal protection equipment (PPE) as the safety and well-being of our employees and the passengers we serve remains our #1 priority!
Qualifications:
Driver Minimum Requirements:
Must be able to pass a pre-employment drug screen and DOT physical.
Must have or be able to obtain a CDL with Airbrake endorsement, VTT, and Passenger Endorsement.
Possess excellent communication and decision-making skills.
We can put you on the road to a great career helping others!
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
Auto-ApplySalesperson
$15 per hour job in Edgartown, MA
Millers Pools is a leading name in custom pool design and construction, known for refined aesthetics, technical excellence, and meticulous attention to detail. From concept to completion, we handle every stage and provide expert maintenance and renovation services to ensure your pool retains its beauty, value, and performance over time.
Role Description
This is a full-time, on-site position focused on direct sales. The Salesperson will be responsible for generating leads, delivering presentations, preparing estimates, closing deals, and following up with clients to ensure a positive and lasting experience.
Qualifications
Living in Martha's Vineyard
Minimum of 2 years of sales experience in the United States
Strong negotiation and presentation abilities
Excellent communication and teamwork skills
Fluent in English (spoken and written)
Valid driver's license issued in the state of Massachusetts
SAP BASIS consultant w/ Strong SAP GRC and SAP Security
$15 per hour job in Fairhaven, MA
- SAP BASIS consultant w/ Strong SAP GRC and SAP Security
Duration - Long Term
Required
Number of Year of experience: 10+ Years
SAP BASIS consultant with Strong SAP GRC and SAP Security experience with SAP S/4 HANA RISE Implementation project experience .
Quality Control Technician
$15 per hour job in Rochester, MA
Location: Rochester MA (100% On-site), 1st shift only 6:30A-3:30P M-F, salary range $72K-$82K, full-time role:
health insurance with an HRA, dental, vision, LTD, and a 401(k) retirement plan with an employer match. 3 weeks PTO, 1 week sick. Generous relocation package offered. Qualified candidates are encouraged to apply.
Large precast concrete supplier in Massachusetts and New Hampshire, providing high-quality products for over 70 years. Their extensive product range includes septic tanks, manholes, drainage structures, bulkheads, curbing, residential steps, and retaining wall systems, all crafted to precise specifications. They cater to engineers, contractors, and homeowners, emphasizing superior performance and exceptional customer service.
The Quality Control Technician (“QC Technician”) will work within the production plant and is ultimately responsible for product testing. The QC Tech will assist in the execution of quality control processes, procedures and protocol associated with the production of pre and post concrete pours.
Responsibility
Responsible for ACI concrete field tests
Responsible for quality control inspections in manufacturing plant
Inspect forms before pouring (Pre-Pour).
Inspect product after removed from forms (Post-Pour)
Notifies Production Supervisor if deficiencies are found.
Perform and/or schedule repairs on products as needed.
Housekeeping - maintain a clean work area. Including cleanliness within breakroom, restroom, and general facility areas.
Expected to maintain knowledge of precast plant techniques and procedures.
May assist with precast production operation as needed.
Characteristics
Always committed to safety. Maintain a safe work area. Follow safe work practices as outlined in the Safety Program.
Always committed to quality. Follow and implement quality control measures.
Excellent attendance.
Reliable means of transportation to and from work.
Ability to learn, organize and prioritize work and handle multiple tasks.
Outstanding attitude, honesty, and ethic at all times.
Expected to use sound judgment, diplomacy, and discretion.
Work independently or cooperatively with others.
Self-drive in carrying out the functions of the job.
Requirements:
ACI Concrete Field-Testing Grade 1 Certified (preferred)
NPCA PQS Training
Must be at least 18 years of age per federal guidelines.
Good communication skills, both verbal and written to all levels of staff
Ability to remain focused in busy environment.
Computers and tablets skills in order to perform tasks.
Ability to read blueprints and sketches.
Travel ER RN
$15 per hour job in Barnstable Town, MA
Company: Fusion Medical Staffing
Job Details
Fusion Medical Staffing is seeking a skilled ER RN for a 13-week travel assignment in Hyannis, Massachusetts. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.
Required Qualifications:
One year of recent experience as an ER RN
Valid RN license in compliance with state regulations
Current BLS certification (AHA/ARC)
Current ACLS certification (AHA/ARC)
Current PALS (AHA / ARC) or ENPC Certification
Preferred Qualifications:
TNCC, NIHSS, CPI, NRP and SANE certifications
Other certifications or licenses may be required for this position
Summary:
The Emergency Room Registered Nurse (ER RN) delivers rapid-response, high-quality patient care in a fast-paced emergency department setting. This role involves assessing patient conditions, implementing urgent care plans, administering life-saving treatments, and collaborating with multidisciplinary healthcare teams to ensure high-quality, efficient, patient-centered care in critical situations. The ER RN demonstrates strong clinical skills, exceptional critical thinking abilities, excellent communication under pressure, and a commitment to maintaining the highest standards of patient safety and professional ethics.
Essential Work Functions:
Rapidly assess and triage patients upon arrival, prioritizing care based on the severity of their condition
Explain emergency procedures and treatments to patients and families
Administer prescribed medications and treatments in accordance with approved emergency nursing techniques and protocols
Prepare equipment and aid physicians during emergency treatments and examinations
Monitor patient comfort and safety throughout their time in the emergency department, responding to immediate needs
Observe and document patient conditions as required within scope of practice
Take and monitor vital signs using clinical judgment to address deviations and prevent complications
Respond to life-saving situations based upon emergency nursing standards, policies, procedures, and protocols
Document comprehensive nursing assessments, interventions, and outcomes in electronic medical records (EMR)
Initiate patient education plans according to individualized needs, considering the acute nature of emergency care
Collaborate effectively with interdisciplinary teams including physicians, specialists, paramedics, social workers and other support staff to ensure comprehensive care
Perform other duties as assigned within the scope of practice
Adhere to hospital safety protocols, infection control guidelines, and regulatory standards
Required Essential Skills:
Critical thinking, service excellence, and good interpersonal communication skills
The ability to read, write, and communicate in the English language
Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills
Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend
Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism
Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment
Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail
Sensory - Must possess visual acuity and ability to effectively communicate
Benefits Include:
Highly competitive pay for travel professionals
Comprehensive medical, dental, and vision insurance with first day coverage
Paid Time Off (PTO) after 1560 hours
Life and Short-term disability offered
401(k) matching
Aggressive Refer-a-friend Bonus Program
24/7 recruiter support
Reimbursement for licensure and CEUs
Why Choose Fusion?
At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we're always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you - that's why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we're here to guide and celebrate you along your journey. You take care of others; we take care of you.
Other Duties Disclaimer:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice.
Start your rewarding career as a Travel ER RN with Fusion Medical Staffing and join our mission to improve lives. Apply now!
*Fusion is an EOE/E-Verify Employer #pb10
Sr Epic Analyst, HB/PB Contracts
$15 per hour job in Barnstable Town, MA
Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization's culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.
DUTTIES AND RESPONSIBILITIES
Functions as an information systems management consultant to senior management, department management, and use stakeholders developing and demonstrating more advanced skills with small to medium complexity departmental and interdisciplinary operational workflow analysis and systems design.
Demonstrates advanced Epic system build capabilities and can consistently complete multiple concurrent assigned build tasks in an independent manner .Provides basic system build support and guidance to Epic System Analyst staff as needed.
Demonstrates an advanced understanding of the Epic testing process, including complex script development, execution, error identification and correction, and completion processes in an independent manner, providing developmental and enhancements to the testing process as needed.
Understands and routinely complies with established Departmental and Epic change control process and procedures. Provides review and input into group / team change control matters.
Demonstrates an advanced understanding of Epic system maintenance requirements and proactively completes assigned system maintenance tasks including issue alert responses in a timely and accurate manner, escalating related issues and providing support and guidance for Epic System Analysts as needed
Demonstrates intermediate to advancing documentation capabilities, including completeness, maintenance and updating, and responsibility for assigned system documentation responsibilities for a group / team.
Understands and routinely complies with established Departmental and Epic ITSM/ITIL service and support processes including but not limited to issue, problem, asset, and time accounting management process and procedures. Provides proactive input into service and support process improvement.
Demonstrates intermediate to advanced levels of system trouble-shooting and diagnostic capabilities for assigned areas of support and is able to demonstrate a basic understanding of related technology and application related components of more complex, interdisciplinary trouble shooting and diagnostic issues.
Completes individually assigned work which is complex in nature in a timely, efficient, and effective manner for primary areas of responsibility. Demonstrates intermediate to advanced skills for complex and interdisciplinary group / team work and understand enterprise system workflows and system considerations and requirements.
Works collaboratively with group / team members and with other technical or functional areas of the department.
Provides proactive support for group / team member System Analysts.
Collaborates with Senior Manager Information Systems and Team Lead for assigned applications regularly on incident and request prioritization and execution with fellow Senior Analysts and System Analysts.
Supports Cape Cod Healthcare Hospital Billing and Physician Billing departments with Epic applications with cross coverage to non-Epic applications within the team.
Collaborates with Managed Care/PHO, Payment Variance, and Finance to build and maintain Payer and Provider contracts within Epic to ensure expected reimbursements, and patient estimates are accurate.
Collaborates with Finance to build and maintain Epic extracts to PeopleSoft General Ledger and Accounts payable.
Demonstrates a proactive and effective business relationship with operational stakeholders and super-users, based on an intermediate level of understanding of operational workflows and system requirements and meeting their support requirements.
Provides input and subject matter expertise into project related planning and implementation work. Demonstrates the ability to effectively and efficiently coordinate assigned scopes of work within a bigger project as assigned.
Monitors and evaluates issues and request queues as assigned.
Fulfills On-Call responsibilities as assigned.
Performs and completes other duties as assigned.
KNOWLEDGE AND SKILLS
Effective verbal and written communication with peers, departmental staff, and operational stakeholders and super users
Intermediate to advanced combination of technical, analytical, and customer service skills
Intermediate to advanced business and systems analyst skills in workflow design, performance improvement, and healthcare or related operations
Ability to work independently and exercise independent judgement
Ability to effectively handle multiple, concurrent priorities and workloads
Ability to complete assigned work in a timely and efficient manner
Critical thinking and basic problem-solving skills
Initiative and proactive follow-up skills
Intermediate to advanced understanding of Information Technology Service Management (ITSM) including change control, issue and problem management, and other service and support processes
Required limited guidance and direction to complete more complex or advanced components of duties and responsibilities
Ability to provide mentoring and support guidance for Systems Analysts
Business relationship management skills for interactions with operational stakeholders and super-users
Basic and developing understanding of Microsoft Office applications used for communication, documentation, planning, and coordination (Outlook, Word, Excel, PowerPoint, Visio, Skype/Teams)
EDUCATION/EXPERIENCE/TRAINING:
Education:
Minimum of a High School Diploma or equivalent
(Preferred) Bachelor's degree (or higher) in Healthcare or Information Technology-related field or equivalent
Minimum of 5 years of relevant experience in Information Technology, business analysis, or operational super-user roles, including at least 2 years as a systems analyst.
Epic Certification Required: Resolute Hospital Billing Expected Reimbursement Contracts OR Resolute Professional Billing Expected Reimbursement Contracts
(Preferred) Additional Epic Certifications: Resolute Hospital Billing Administration, including Single Billing Office; Resolute Hospital Billing Claims; Resolute Hospital Billing Electronic Remittance; Charge Router; Resolute Hospital Billing Charging Administration; Resolute Professional Billing Administration, including Single Billing Office
Schedule Details:
Full-time, Monday-Friday, Core Hours: 8a-4:30 PM EST, Occasional Weekends & Holidays, Hours will be day shift but will require flexibility as needed to accommodate the needs of CCHC, including after-hours support as needed. (Remote)
Pay Range Details:
The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare's benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.
Landscape Construction Operations Manager
$15 per hour job in Mashpee, MA
Outerland is a team of dedicated outdoor professionals committed to delivering a high standard of service, through our focus on the client experience. We prioritize what is routinely considered secondary to the service provided by focusing on people first - our clients and our employees. We nurture the growth and aspirations of our team, knowing that happy, fulfilled people result in great service. By assembling good people who come together as a team, we consistently deliver an unrivaled experience for our clients.
Role Description
We are in search of an Operations Manager to oversee and grow our construction team. The operations manager will spend the majority of their time on job sites, actively working with crews to execute projects while training and developing the team around them. The performance of an operations manager will be judged upon the following deliverables
Project Execution
Work hands-on with the field staff to execute the project scopes of work, including, but not limited to:
Site prep and grading
Hardscape and masonry
Softscape installations
Irrigation, lighting, and drainage
Ensure both the quality and timeliness of work performed
Develop the skills of the team through on-the-job training
Demonstrate best practices for organization, care of equipment, work ethic, and client communication
Provide foremen with clear, executable plans for their jobs
Perform layout of job sites and properly set elevations and grades
Manage handoff between hardscape and softscape crews
Monitor crews for proper execution based on Outerland's SOPs through regular daily and weekly check-ins until project completion
Personnel Management
Hire, manage, and maintain a staff of high-performing team players who uphold the company values and contribute to the high performance of the construction team. Included within this responsibility is:
Hire staff to fulfill the needs of the construction team, while monitoring the crew's average wage to make sure it stays within budget
With the support of the PM, ensure all HR paperwork is completed in a timely manner in conjunction with the Director of HR. Paperwork includes
Manage staff's compliance with Outerland Policies, including but not limited to, attendance, safety, and care of equipment
Equipment and Fleet Management
Oversee the utilization of equipment to ensure it is properly used and maintained, and that equipment expense is carefully controlled within budget.
Manage the care of shared construction equipment
Verify that all equipment is being properly maintained through regular inspection
Ensure all foremen are completing DOT circle checks daily
Train all employees in the proper use and maintenance of equipment prior to use.
Snow Management
Fulfill a management role in snow removal. This includes working at all hours and days of the week as needed.
Available Benefits:
401(k) matching
Medical/Vision/Dental Insurance
Paid time off (PTO)
Certification Reimbursement
Uniform Reimbursement
Career Advancement
Qualifications:
10+ years of experience in residential landscaping installation, including hardscape, masonry, irrigation, and softscape
Hoisting License and DOT Card
Previous experience with Landscape or Construction Management.
Extreme attention to detail and fantastic organizational skills
Extensive managerial experience and a passion for developing, training, and mentoring teams.
Outstanding communication and interpersonal skills.
General computer skills
In-depth knowledge of landscape construction procedures, materials, and project management principles.
Ability to work effectively with individuals of diverse backgrounds, knowledge, and skill levels.
Job Type: Full-time
NPD Quality Engineer
$15 per hour job in Plymouth, MA
Must Have Technical/Functional Skills
• Knowledge on Quality Management and its tools & techniques
• Knowledge about GMP (Good Manufacturing Practices), FDA, ISO 13485 and compliance regulations
• Knowledge on Medical Device Regulatory Standards, MDD and MDR
• Knowledge on NC, CAPA, Root Cause Analysis and Audit processes
• Knowledge on Validation process, writing protocols/ reports
• Very good understanding/ experience in writing procedures, product specs and work instructions
• Knowledge in Statistics, Risk Management and Design control
• Must possess good communication skills (verbal and written), familiar with project management methodology, problem solving, and presentation skills
• Experience in creating FMEAs & Writing reports
• Experience in PMS (Post Market Surveillance)
• Experience in PLM Tool (Windchill)
• Good understanding of Design, Drawing and GD&T
• Excellent Interpersonal / communication skills, Organizational / planning and Project management skills preferred
• Personal computer skills, Windows: word processing, presentation, e-mail, web browsers & spreadsheet software
• Ability to work efficiently, meet timelines, and communicate status (generate trackers, send emails, etc.)
Roles & Responsibilities
• Under limited supervision and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, the duties and responsibilities for this position are:
• Development and review of PDP (Product development Process) deliverables
• Review and approve R&D/ Engineering protocol/ reports
• Development of Risk management records (i.e. DFMEA/ PFMEA) in collaboration with SMEs
• Support and provide guidance on Validations and if required write Validation Protocols/ Reports
• Support/ Remediation of Validation/ Quality Documentation
• Support Root Cause Investigation and closure of NC and CAPA
• Review and approve the Change Orders (CR/ CN)
• Review and update the design/ process control documents like procedures/ work instructions/ product specs etc.
• Work with cross functional teams and internal teams to create deliverables
• Performs other duties assigned as needed
Salary Range: $90,000 $95,000 Year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Full Stack Engineer
$15 per hour job in New Bedford, MA
FrontRunnerHC finds, verifies, and fixes patient data
before
care begins. We automate workflows for healthcare teams, so every visit starts with the right coverage. Our platform fits neatly into your existing workflow, giving your people more time to deliver a better, more supportive patient experience.
FrontRunnerHC is a close-knit team that values clear thinking, steady follow-through, and shared ownership. We work side by side, support each other, and stay focused on what matters. We've grown fast and earned five straight spots on Inc.'s list of America's fastest-growing companies, but what people notice most is the way we work, with smart teammates who care about doing the right thing for our customers and each other.
Position Summary
The Full Stack Development Engineer is responsible for the design, development, implementation, and support of web application frameworks that integrate the front-end user experience with back-end services and data. The position requires close collaboration with product managers, UI/UX designers, front-end developers, and back-end engineers to ensure cohesive, scalable, and maintainable software solutions.
Essential Duties and Responsibilities
Design, Develop, and Maintain Applications
Build, implement, and support both front-end and back-end components of web applications, ensuring alignment between UI/UX and back-end services.
Develop, maintain, and optimize RESTful APIs using Python and FastAPI.
Integrate third-party APIs and external services as required.
Database Management
Design, implement, and maintain relational database systems (e.g., PostgreSQL), including data modeling, indexing, and query optimization.
Collaboration and Integration
Work with front-end developers using React to ensure seamless integration of user-facing components with backend functionality.
Participate in technical planning and architecture discussions to guide development direction.
Code Quality and Reviews
Write clean, maintainable, and testable code following industry best practices.
Conduct code reviews for other developers to ensure quality, maintainability, and adherence to coding standards.
Performance, Debugging, and Optimization
Identify, troubleshoot, and resolve software defects and performance bottlenecks.
Implement solutions that improve application reliability, security, and scalability.
SDLC Responsibilities
Participate fully in all phases of the software development life cycle, including requirements analysis, design, development, testing, deployment, and maintenance.
Write and maintain technical documentation, including system design diagrams, API specifications, and deployment guides.
Contribute to test planning, automated testing efforts, and user acceptance testing processes.
Assist in creating and maintaining CI/CD pipelines to streamline deployment processes.
Support release management, version control, and configuration management activities.
Team Participation
Collaborate in daily stand-ups, sprint planning, and retrospectives.
Communicate effectively with team members, stakeholders, and product management to ensure project alignment.
Minimum Qualifications
Bachelor's degree in Computer Science, Software Engineering, or equivalent experience strongly preferred
At least 4 years of professional experience in full stack or back-end software development.
Proficiency in Python and FastAPI for backend development.
Experience with React and related front-end integration.
Strong understanding of relational databases, specifically PostgreSQL.
Familiarity with Docker, cloud services (AWS, GCP, or Azure), and CI/CD pipelines.
Ability to work within a small, collaborative development team, taking on multiple SDLC roles as needed.
Strong problem-solving skills, attention to detail, and commitment to producing high-quality software.
Dental Office Manager
$15 per hour job in Buzzards Bay, MA
The practice manager at 42 North Dental is partnered with the Dental Director to drive the growth and success of the office by supporting excellence in patient care and exceeding patient service expectations. As a practice manager you are responsible and accountable for the results of and the day-to-day operations of the office.
Responsibilities
Primary contact and resource for doctors in the practice
Review and maintain schedules for productivity
Treatment planning and coordinating to promote high case acceptance
Provide work flow direction for auxiliary staff
Human Resources including hiring, training, performance management and dismissal
Accounts receivables including patient pay and insurance
Reporting, interpreting and responding to practice metrics to improve office performance
Interact with home office to communicate office needs and success
Perform other related job duties as assigned
Qualifications
Minimum two years of experience managing a dental practice
Exceptional communication and customer service skills
Superior interpersonal skills
Thrives in a team-based environment
Displays a high degree of professionalism
Dedicated to being a true leader in the office
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Auto-ApplyEvent Photographer
$15 per hour job in Barnstable Town, MA
Shootday, a global photography, videography, and production platform, is looking for talented event photographers to join our freelance network.
As an event photographer, you'll capture memorable moments at various events and deliver high-quality raw images that tell compelling visual stories.
Your Responsibilities
Capture high-quality RAW photos on time (we handle the editing)
Cover diverse events from corporate functions to product launches and social gatherings
Capture key moments, candid shots, and the event ambiance
Adapt your approach to each event's unique needs
Collaborate with other photographers when needed
Use your professional camera gear, including cameras, lenses, and lighting equipment
Guide participants and set up shots for the best results
Communicate effectively with clients and the Shootday team
What We're Looking For:
Proven experience in event photography with a strong portfolio
Good communication skills and a professional attitude
Ability to work in different environments and event types
Reliable transportation to get to event locations
A team player who works well with others when needed
A photography degree or equivalent experience
What We Offer:
Competitive rates:
USD 40/hour for assignments up to 4 hours
USD 30/hour for assignments over 4 hours
Flexible scheduling: Accept or decline assignments based on your availability
Exposure to a wide range of events and networking opportunities
Timely payments and a friendly, supportive work environment
Loyalty program: Increased assignments and priority booking for consistently high-performing photographers
Global platform to showcase your work and expand your professional network
Consistent work opportunities across various event types
Professional support and clear communication
Potential for long-term relationships and career growth
Requirements:
Be located in or able to commute to the specified location
Have legal authorization to work in the specified location
Own and maintain your photography gear
Upload your CV, and complete the application form
Join Shootday and become part of a global community of talented photographers. Apply now by submitting your portfolio and a brief introduction about yourself.
Shootday values diversity and is committed to creating an inclusive environment for all photographers.
Ophthalmic Technician
$15 per hour job in Dartmouth, MA
The Ophthalmic Technician performs a range of duties which includes preparing the patient to see Attending Physician (preliminary exam, medical history, & testing), preparation of examination and treatment rooms, performing basic and routine vision screening examinations, administering eye medications, cleaning and maintaining ophthalmic instruments and assisting physicians during minor surgical and laser procedures.
Duties/Responsibilities:
Required to travel to other locations as needed
Obtain medical and eye history from patient and document information using the EHR system
Prepare examination and treatment rooms
Perform screening and testing (will train) to prepare the patient for doctor's exam including visual acuity, color vision testing, auto-lensometry, autorefraction, tonometry, Amsler grid, pupil evaluation, and other testing as needed
Administer eye medications
May assist physicians during minor surgical procedures
Will train to maintain and calibrate ophthalmic and surgical instruments
Must have a clear understanding of company policies including the company manual
You will be required to travel to other location for business needs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Required Skills/Abilities:
Minimum one year of ophthalmic technician experience
Travel to other locations as needed.
Exceptional Customer Experience - Understands and anticipates customer needs, takes action to
meet customer's needs. Strives to exceed customer expectations
Proactive- Keep others informed. Ask for help when needed, brings service challenges to supervisor
Drive for Results - Strives for improving the delivery of services with a commitment to continuous improvement
Focus on Efficiency - Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness
Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization
Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism.
Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating Driving independently to other facilities
information for comprehension, problem-solving, and timely decision-making.
Education and Experience:
High School Diplomaor equivalent required
We are willingto provide training.
Medical experience preferred but not required.
Physical Requirements:
Sitting, Standing, Bending,Reaching, Stooping, Walkingand Lifting
Ability to see, hear, and speak with sufficient capability to perform assignedtasks
Driving independently to other facilities
Working Conditions:
Travel to other locations is necessary.
OccupationalExposure - CategoryIll exposure to blood-borne pathogens and may encounter chemical hazards.
We are committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of our clinical groups will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation, and gender identity and/or expression, other dimensions of diversity or common human decency. We value diversity in thought and culture and welcome highly skilled, capable, competent, collegial members to our team.
PT Clerk - Front End - 0098
$15 per hour job in New Bedford, MA
A great career opportunity
Ahold Delhaize USA, a division of Netherlands-based Ahold Delhaize, is the parent company for Ahold Delhaize's U.S. companies, including its local brands, Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, and the U.S. services companies, Retail Business Services, Peapod Digital Labs and ADUSA Supply Chain. When considered together, the local brands of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, operating more than 2,000 stores and distribution centers across more than 20 states and serving millions of customers each week through a uniquely local omnichannel experience. The Ahold Delhaize USA company team includes just over 100 associates across all East Coast office locations.
Part time front end position available. We are searching for a candidate with open availability who has great customer service skills. Applicants will be trained on opening and closing procedures, how to run a register and stocking supplies on the front end registers.
At Ahold Delhaize USA, we embrace and celebrate diversity. Our employees and prospective employees are treated with fairness, respect and dignity. We provide an equal opportunity workplace committed to hiring, training, compensating, and promoting persons based on their talents and abilities and without regard to race, religion, color, national origin, gender, sexual orientation, age, family status, veteran status, disability status, or any other applicable characteristics protected by law.
Youth & Young Adult Peer Mentor
$15 per hour job in Barnstable Town, MA
Summary/Objective
The objective of the YYA (Youth and Young Adult) Peer Mentor is to provide wrap around and supportive case management services to increase aid and follow-through with unaccompanied Youth and Young Adults who are currently experiencing housing instability. The YYA Peer Mentor ideally has lived experience with housing instability and accessing housing services to act in the “mentor” role to clients involved in this program. The YYA Peer Mentor also plays a key leadership role in Cape Cod's YAB (Youth Action Board) and serves as a collaborative bridge between young adults experiencing housing instability and advocacy with local organizations. This is a collaborative role that will work directly with individuals and support agencies to help stabilize housing crisis situations and secure/maintain housing. This is a grant funded position.
Essential Functions
Coordinates and participates with Youth Action Board (YAB) on an ongoing basis. This role is an active presence in the YAB community and runs/attends meetings of the YAB and YAB related events.
Attends and is an active participant in county-wide initiatives, meetings, and committees that promote funding and resources to young adults experiencing homelessness. Demonstrates ability to be a “young adult voice” in this role.
Assists the YYA Case Managements team with referrals, coordination, and communication with YYA clients
Actively aids in the recruiting and hiring process for YAB members
Collaborate with other departments and agency programs to maximize participant outcomes, program goals, and agency mission
Supports the YYA case managers in collecting all necessary documentation needed to support assistance
Collaboratively work with funding resources to find and secure prevention funds for eligible participants if needed
Utilizes “lived experience” to act as a mentor and support to YYA involved in the case management program
Provides limited case management services that potentially includes: providing appropriate resources, tools, and counseling to assist participants in preventing homelessness; Make referrals for services that would increase housing stability including, but not limited to, primary care, behavioral health, substance abuse, and legal services; following up to ensure that the referrals were completed; tracking and documenting participant progress
Provides transportation, interface with landlords to mitigate issues or advocate for participants as directed by the case management staff
Collaborate and communicate closely with other agencies/programs also involved in participant care (Community Services, Police Department, DMH, Domestic Violence Services, Legal Services, etc.)
Document and maintain up-to-date information on services provided to participants in the electronic tracking system and hard copy case records
Communicate regularly with supervisor and participate in supervision sessions.
Additional Duties
Attend all meetings, trainings, and workshops as required by Director.
Other duties as assigned.
Required Qualifications, Education, and Experience
Lived experience with homelessness prior to age 25.
Valid MA Driver's License
Experience interacting with homelessness/housing services preferred
Preferred Qualifications, Education, and Experience
Bachelor's Degree
Two years experience with similar participants
Physical and Mental Job Requirements
Exposure to:
Chemicals
Electrical hazards
Hazardous waste
Acidic or harsh substances
Fumes/airborne particles
Bloodborne pathogens
Allergens
Use of and/or subject to:
Vehicle
Computers/monitors
Physical requirements:
Occasional lifting/carrying up to 30lbs
Occasional pushing up to 30lbs
Occasional pulling up to 30lbs
Occasional bending
Occasional squatting
Occasional kneeling
Occasional reaching
Frequent standing
Constant sitting
Frequent walking
Constant handwriting and typing
Occasional visual perception
Occasional visual inspection
Constant hearing
Constant speaking
Occasional smelling
Mental requirements:
Understand and apply routine verbal and/or written instructions
Understand and apply non-routine verbal and/or written instructions
Understand complex problems and collaborate to explore alternative solutions
Organize actions to complete sequential and/or routine tasks
Organize and prioritize individual work schedule to manage multiple tasks and/or projects
Make decisions that have an impact on the individual's work
Make decisions that have an impact on the immediate work unit's operations and/or services
Make decisions that have significant impact on a department's credibility, operations, and/or services
Make decisions that have an impact on the health and wellbeing of clients
Communicate and exchange routine/basic information
Communicate and explain a variety of information
Communicate in-depth information for the purpose of interpreting, and/or negotiating
Memorization/concentration
Learning/knowledge retention
Preparing/analyzing numerical figures
Analyzing/examining/testing data
Emotional/behavioral self regulation/boundaries
Interacting with others
Work Environment
The functions of this role are conducted in an office environment and field environment.
Hours of Work
This role is an hourly, non-exempt position.
This is a 30 hour/week position (60 hours biweekly)
AAP/EEO Statement
The Housing Assistance Corporation (“HAC”) is committed to a firm policy in favor of equal employment opportunity and will abide by all applicable state and federal regulations by not discriminating against any applicant or employee on the basis of race, religion, color, creed, sex, age, national origin, citizenship status, marital status, sexual orientation, gender identity and expression, disability or veteran status. Our commitment to equal employment opportunities shall include employment, upgrading, promotion, demotion, transfer, leaves or other absences from work, layoff, compensation and benefits, selection for training or other education, professional opportunities and conflict resolution.
It is also the policy of HAC to take affirmative action to employ and to advance in employment, all persons regardless of their status as woman, minority or individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.
Please inform us of any necessary accommodations required during the application process and/or at any time during employment.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Welcome Center Representative
$15 per hour job in Plymouth, MA
he Welcome Center Representative is responsible for operating, maintaining and improving Welcome Center services and systems. The position serves members and guests, maintains member service control, answers the telephone, answers members' questions and performs various clerical duties.
The Representative ensures that the Welcome Center functions at maximum efficiency and courtesy to fully support the customer service objectives of the Old Colony Y: program participation growth, increased program participants as OCY volunteers and contributors, high staff and member satisfaction, and retention of members.
The Welcome Center Representative will display the character traits of caring, honesty, respect and responsibility. S/he will understand and model the Activate America initiative. The Representative will emphasize fun, and make the OCY a happy place with positive relationships.
JOB FUNCTION:
1. Program/Department Responsibilities
Service Skills:
a. Follow the staff dress code for position.
b. Greet members and guests.
c. Show interest in their concerns
d. Know members' names and use them in their presence.
e. Ask “satisfaction questions” about program and service.
f. Listen to suggestions and respond promptly.
g. Address complaints/concerns immediately.
h. Provide information on facility, services and programs.
i. Enter data into the OCY computer system including membership, program, trips, events and miscellaneous sales correctly and in a timely manner.
j. Serve as a liaison between members and program supervisors.
k. Answer telephones.
l. Be alert to safety factors and potential hazards.
m. Look for ways to improve performance.
Relationship Skills:
a. Make members feel comfortable and at ease.
b. Be open, friendly and approachable to members.
c. Initiate interaction with and between members.
d. Ask about family, job, hobbies, get to know them personally.
e. Ask about the goals: progress and satisfaction.
f. Introduce members to other members and staff.
g. Invite members to participate in programs.
Member Involvement Skills:
a. Be knowledgeable about program areas and share information with members.
b. Be knowledgeable about the OCY, its programs and policies.
c. Encourage participation in facility and program orientations.
d. Be informed and up-to-date on latest developments in your field.
e. Acquaint members with other OCY programs and benefits.
f. Recommend participation in a variety of programs.
g. Be able to articulate the OCY's mission, value and benefits.
2. Supervision of Personnel - None
3. Fiscal Responsibility
Receipt money transactions and program enrollments.
Responsible for closing at end of shift, including reconciliation.
4. Facility/Housekeeping Responsibility
Responsible for a neat, clean and organized front desk area.
5. Interdivisional/Community/Volunteer Responsibility
Ask members to contribute to Annual Campaign.
Be informed about volunteer opportunities and be able to articulate the role and importance of volunteer
Director of Revenue Cycle
$15 per hour job in Plymouth, MA
Join a Leader in Eye Care: Director of Revenue Cycle & Billing at Ophthalmic Consultants of Boston Are you a strategic, hands-on leader ready to take charge of high-volume, multi-department healthcare operations? Ophthalmic Consultants of Boston (OCB), a nationally recognized ophthalmology practice, is looking for a dynamic and experienced Director of Revenue Cycle & Billing to lead our talented team and optimize financial performance across the organization.
This full-time, onsite leadership opportunity is perfect for a motivated professional passionate about revenue cycle innovation, team development, and operational excellence in a complex healthcare environment. The locations available for this position are Plymouth, Waltham, and Boston.
Why Join OCB?
OCB has a longstanding reputation for clinical excellence and compassionate care. We offer a collaborative environment where your expertise in healthcare revenue cycle management can make a meaningful impact on both patient experience and organizational success.
Your Role:
As Director of Revenue Cycle & Billing, you'll oversee a broad scope of operations, including:
Front Desk, Credentialing, Billing, and Claims Management
Ensuring accuracy and timeliness of medical claims, denials, and self-pay collections
Managing prior authorizations and insurance appeals with a solutions-focused mindset
Hiring, training, and leading cross-functional teams, fostering professional growth and collaboration
Utilizing Epic Resolute as the primary billing system and supporting physicians and staff in its use
Creating and managing KPIs, performance dashboards, and revenue forecasting
Driving strategic initiatives to boost revenue, reduce costs, and maintain compliance
What You Bring:
Bachelor's degree in Healthcare Administration, Business, Finance, or related field
7-10 years of progressive revenue cycle experience, including 3+ years in a director-level role
Expertise in billing operations, payer relations, call center leadership, and staff development
Deep understanding of coding standards (ICD-10, CPT, HCPCS) and insurance processes
Proficiency with EHR and PM systems like Epic, Athenahealth, eClinicalWorks, or NextGen
Strong communication and leadership skills to work across departments and with executive teams
Perks & Benefits:
Health & Dental Insurance - effective day one
Paid Time Off & Holidays
401(k) with Company Contribution
Flexible Spending & Dependent Care Accounts
Company-paid Life and LTD Insurance
Employee Discounts and Perks
Ready to lead, inspire, and innovate at one of the region's top ophthalmology practices?
👉 Apply today and help us shape the future of patient-focused financial operations at OCB.
To learn more, visit ******************
OCB is proud to be an Equal Opportunity Employer.
Auto-ApplyPerfect Job for Talented Speech Pathologist Assistant
$15 per hour job in Dartmouth, MA
Job DescriptionBenefits:
4 day work week (with option for extra hours on FRI to earn extra $$)
401(k) matching
Healthcare Reimbursement Account
Paid time off
Team atmosphere, always a colleague to collab with
Prep time and doc time built into every day (no working from home)
Staff appreciation lunches and annual dinner
Regular staff education meetings
SaLTS logo shirts, vests and jackets provided
Are you a motivated and compassionate Speech-Language Pathology Assistant looking to make a real difference?
Our well-established practice, Speech and Language Therapy Services, Inc. (SaLTS) is seeking a dedicated SLPA to join our collaborative and supportive team!
About Us:
We provide high-quality, individualized speech and language services to children and families in a warm, team-oriented environment. Our practice values connection, creativity, and evidence-based care.
Position Highlights:
Work directly with clients under the supervision of a licensed Speech-Language Pathologist
Implement therapy plans addressing articulation, language, fluency, and social communication goals
Prepare materials and document session data
Collaborate with therapists and families to support client progress
Flexible schedule options (part-time or full-time available)
Qualifications:
Current SLPA license or certification (state-specific)
Experience working with children preferred
Excellent communication, organization, and teamwork skills
Why Youll Love Working With Us:
Supportive supervision and mentorship
Positive, collaborative environment
Opportunities for professional growth
Meaningful work that changes lives every day
Seasonal Gatehouse Ranger
$15 per hour job in Edgartown, MA
Who We Are:
Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation's premier conservation and preservation organization. The Trustees' preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, ********************
Posting Information:
Salary/Hourly Rate: $17-$19/hour
Hours per week: 40
Job Classification: Limited term, non-exempt
Job Type: Onsite
Duration: May - October
Location: Mytoi Garden, Cape Poge Wildlife Refuge, and Wasque Reservation, Chappaquiddick, MA
What You'll Do:
Your Impact:
The Trustees of Reservations is seeking friendly, patient, and attentive rangers to work at Cape Pogue Wildlife Refuge, Leland Beach & Wasque Reservation properties on Chappaquiddick Island. As a Gatehouse Ranger, you will enforce refuge rules and regulations, assist with daily operations and maintenance of property and trail systems, assist in rare and endangered shorebird protection, and facilitate Over-Sand Vehicle (OSV) openings and restrictions. You should possess good interpersonal skills and experience in customer service.
The Role
:
As a Gatehouse Ranger, you are the backbone of operations, with emphasis on the facilitation and fulfillment of an outstanding visitor experience, including admissions and Over-Sand Vehicle (OSV) permit distribution.
Specifically, you'll:
Greet visitors in a welcoming manner; project the first impression of The Trustees and our special places.
Provide thoughtful and informed information about The Trustees, the property, history, ecology, and engagement programming.
Handle phone and email inquiries to provide prompt and accurate information on programming, directions, hours of operation, fees, et al.
Exercise confidence, a calm demeanor, and be able to articulate when confronted by unhappy or uncooperative visitors.
Participate in trainings for rangers, especially IT, membership, team building sessions and meetings with the Ecology and Education teams.
Educate visitors about The Trustees mission and encourage them to become active members or renew.
Collect admission and/or program fees; operate gatehouse and Point of Sale (POS) systems. Assist with POS troubleshooting, training, and management as needed.
Responsible for cash management and closeout procedures.
Issue pre-purchased OSV permits or sell on-site.
Manage and communicate gatehouse, property, tour vehicle safety, and any upkeep to supervisor. Report concerns, incidents, and maintenance needs.
Effectively and professionally manage visitor complaints. Accurately report incidents according to Trustees policy.
Provide basic first aid and emergency response protocols when required; opportunity for CPR certification provided.
Help maintain clean facilities and gatehouse surroundings as needed.
Assist Stewardship Rangers and Island Ecology staff when needed to accurately describe property or OSV trail restrictions, protecting rare and endangered shorebirds and plants, safety concerns, announcements.
Other duties as assigned or without accommodation.
This is a limited-term, non-exempt position (40 hours/week) reporting directly to Stewardship Manager of Martha's Vineyard.
Requirements
What You'll Need:
Skills and Experience:
Genuine commitment to the values and mission represented by The Trustees.
Excellent visitor contact and customer service skills.
Ability to work with or without supervision, and as a member of a team.
Excellent verbal and written communication skills.
Sound computer skills and or the willingness and ability to learn.
CPR & First Aid certification (highly desirable).
Eligibility Criteria:
Ability to work inside or outside in all weather conditions including heat and rain.
Flexibility to work nights and weekends.
Current authorization to work in the United States - a candidate must have such authorization by his or her first day of employment.
A valid driver's license, as well as a satisfactory driving record as outlined in The Trustees' driving policy. [if needed]
A satisfactory criminal background (CORI) check.
Don't quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above.
Questions? Contact our People team at **********************!
Benefits
Your Benefits:
Sick time: Prorated by length of service
Vacation time: Prorated by length of service
12 observed holidays, 3 floating
Health insurance: You are eligible to participate in the Trustees' health insurance benefit via Blue Cross Blue Shield (BCBS). BCBS also offers additional benefits, such as fitness reimbursement and rewards for healthy habits.
Short-Term and Long-Term Disability Insurance
Massachusetts Paid Family Medical Leave
Life Insurance
Employee Assistance Program: Free access to a confidential service that helps employees and their communities with personal and work-related issues, such as mental health support, counseling, and financial advice.
Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.
Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.
Equal Opportunity and Diversity:
The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.
The Trustees' commitment to advancing the organization's vision for this work may be found here:
Diversity, Belonging, Inclusion and Equity
.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We are committed to creating an inclusive and accessible work environment. To request reasonable accommodations during the application or interview process, please contact us at
**********************
.
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