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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $41,286 | $19.85 |
| 2 | Cambridge, MA | $40,577 | $19.51 |
| 3 | Newport, MN | $40,398 | $19.42 |
| 4 | New York, NY | $39,269 | $18.88 |
| 5 | New Brunswick, NJ | $38,532 | $18.52 |
| 6 | Tualatin, OR | $38,148 | $18.34 |
| 7 | Lake Zurich, IL | $37,487 | $18.02 |
| 8 | Los Angeles, CA | $37,160 | $17.87 |
| 9 | Jackson, MI | $35,622 | $17.13 |
| 10 | Dublin, OH | $34,519 | $16.60 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $80,147 | $39 | - |
| 2 | Customs Consultant | $72,539 | $35 | - |
| 3 | Telephone Service Adviser | $71,692 | $34 | - |
| 4 | Senior Representative | $70,724 | $34 | - |
| 5 | Customer Account Executive | $70,511 | $34 | - |
| 6 | Customer Solutions Specialist | $69,934 | $34 | - |
| 7 | Customer Care Consultant | $68,689 | $33 | - |
| 8 | Telesales Representative | $68,027 | $33 | - |
| 9 | Customer Service Senior Associate | $67,989 | $33 | - |
| 10 | Outbound Sales Representative | $67,966 | $33 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Intelligent Decision Systems, Inc. (idsi) | $33,505 | $16 | - |
| 2 | Kforce | $33,410 | $16 | 7 |
| 3 | ALTA IT Services | $33,367 | $16 | - |
| 4 | Metro Systems | $33,286 | $16 | - |
| 5 | Columbus Technologies and Services | $33,275 | $16 | - |
| 6 | Eclaro | $33,275 | $16 | - |
| 7 | Google via Artech Information Systems | $33,270 | $16 | 29 |
| 8 | Dataline | $33,249 | $16 | - |
| 9 | Paladin Consulting | $33,143 | $16 | - |
| 10 | Kavaliro | $33,106 | $16 | 4 |
| 11 | Seneca Resources | $33,089 | $16 | - |
| 12 | SCI Consulting | $33,075 | $16 | - |
| 13 | Management Technologies | $33,071 | $16 | - |
| 14 | Oxford Solutions | $32,916 | $16 | - |
| 15 | Inceed | $32,849 | $16 | 1 |
| 16 | Schneider Downs | $32,762 | $16 | - |
| 17 | Document Systems | $32,726 | $16 | - |
| 18 | ICONMA | $32,593 | $16 | 2 |
| 19 | OSC World | $32,410 | $16 | - |
| 20 | Infinity Consulting Solutions | $31,942 | $15 | - |