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Educational requirements vary, depending on the type of product sold. If the products are not scientific or technical, a high school diploma is generally enough for entry into the occupation. If the products are scientific or technical, sales representatives typically need at least a bachelor's degree.Education
A high school diploma is sufficient for many positions, primarily for selling nontechnical or scientific products. However, those selling scientific and technical products typically must have a bachelor's degree. Scientific and technical products include pharmaceuticals, medical instruments, and industrial equipment. A degree in a field related to the product sold, such as chemistry, biology, or engineering, is often required.
Many sales representatives attend seminars in sales techniques or take courses in marketing, economics, communication, or even a foreign language to improve their ability to make sales.Training
Many companies have formal training programs for beginning wholesale and manufacturing sales representatives that last up to 1 year. In some programs, trainees rotate among jobs in plants and offices to learn all phases of producing, installing, and distributing the product. In others, trainees receive formal technical instruction at the plant, followed by on-the-job training under the supervision of a field sales manager.
New employees may be trained by going along with experienced workers on their sales calls. As they gain familiarity with the firm's products and clients, the new workers gain more responsibility until they eventually get their own territory.Licenses, Certifications, and Registrations
Many in this occupation have either the Certified Professional Manufacturers' Representative (CPMR) certification or the Certified Sales Professional (CSP) certification, both offered by the Manufacturers' Representatives Educational Research Foundation (MRERF). Certification typically involves completing formal technical training and passing an exam. In addition, the CPMR requires 10 hours of continuing education every year in order to maintain certification.Other Experience
Although not required, sales experience can be helpful, particularly for nontechnical positions.Advancement
Frequently, promotion takes the form of an assignment to a larger account or territory, where commissions are likely to be greater. Those who have good sales records and leadership ability may advance to higher level positions, such as sales supervisor, district manager, or vice president of sales. For more information on these positions, see the profile on sales managers.Important Qualities
Customer-service skills. Sales representatives must be able to listen to the customer’s needs and concerns before and after the sale.
Interpersonal skills. Sales representatives must be able to work well with many types of people. They must be able to build good relationships with clients and with other members of the sales team.
Self-confidence. Sales representatives must be confident and persuasive when making sales presentations. In addition, making a call to a potential customer who is not expecting to be contacted, or “cold calling,” requires confidence and composure.
Stamina. Sales representatives are often on their feet for long periods of time and may carry heavy sample products.
|Job Title||Company||Location||Start Date||Salary|
|Technical Account Manager||Google Inc.||New York, NY||Jan 17, 2016||$216,200|
|Technical Account Manager||Google Inc.||Mountain View, CA||Aug 21, 2015||$184,000|
|Senior Technical Account Manager||Google Inc.||Mountain View, CA||Jan 02, 2015||$175,500|
|Technical Account Manager||Sigma Cubed Inc.||Houston, TX||Jul 07, 2016||$168,000|
|Principal Technical Account Manager||Appdynamics, Inc.||Newton, MA||May 18, 2015||$165,000|
|Technical Account Manager||Sigma Connectivity Inc.||San Jose, CA||Jul 12, 2015||$159,370|
|Technical Account Manager||Google Inc.||Mountain View, CA||Oct 23, 2015||$155,000|
|Senior Staff Technical Account Manager||MAPR Technologies, Inc.||San Jose, CA||Jun 22, 2016||$155,000 -
|Technical Account Manager||Google Inc.||Mountain View, CA||May 13, 2016||$154,440|
|Technical Account Manager, AEM||Adobe Systems Incorporated||San Jose, CA||Apr 07, 2016||$150,000|
|Technical Account SR Manager I-Enterprise Business||Samsung Electronics America, Inc.||Richardson, TX||Apr 10, 2015||$149,713|
|Senior Technical Account Manager, ADM||Microsoft Corporation||South Plainfield, NJ||Jul 29, 2016||$147,721|
|Technical Account Manager (Sales Engineer)||Appdirect, Inc.||San Francisco, CA||Sep 20, 2016||$145,642|
|Technical Account Manager||Google Inc.||Mountain View, CA||Nov 04, 2016||$118,000|
|Technical Account Manager||Google Inc.||Mountain View, CA||Apr 11, 2016||$118,000|
|Technical Account Manager||Airwatch, LLC||Atlanta, GA||Nov 05, 2016||$117,000|
|PSO Technical Account Manager||Google Inc.||Mountain View, CA||Apr 09, 2015||$116,200|
|Technical Account Manager||Imaginea Technologies, Inc.||Mountain View, CA||Jun 26, 2015||$115,378 -
|Technical Account Manager||Imaginea Technologies, Inc.||Mountain View, CA||Oct 01, 2015||$115,378 -
|Technical Account Manager||Taulia Inc.||San Francisco, CA||Aug 30, 2016||$115,000|
|Technical Account Manager||Iris Software, Inc.||Edison, NJ||Aug 09, 2016||$115,000|
|Technical Account Manager||Le Technology, Inc.||Frisco, TX||Dec 13, 2016||$95,306 -
|Technical Account Manager||Fortinet, Inc.||Columbus, IN||Feb 29, 2016||$95,000|
|Technical Account Manager||Fortinet, Inc.||Sunnyvale, CA||Jun 29, 2015||$95,000|
|Technical Account Manager||Apprenda Inc.||New York, NY||Oct 09, 2016||$95,000 -
|Technical Account Manager ADM||Microsoft Corporation||Houston, TX||Dec 10, 2015||$94,944|
|Technical Account Manager ADM||Microsoft Corporation||Houston, TX||Oct 12, 2015||$94,944|
|SR. Technical Account Manager||Visa U.S.A. Inc.||Foster City, CA||Jan 23, 2016||$93,500 -
|Technical Account Manager||Parallels, Inc.||Seattle, WA||Sep 11, 2016||$93,500|
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