Technical advisor work from home jobs

About the Role: Process Pro Consulting is on the search for a strategic, client-facing HubSpot Solutions Consultant who thrives at the intersection of business strategy and technical execution. If you love solving complex problems, building smart HubSpot solutions, and guiding B2B clients to operational success, you'll fit right in. In this role, you won't just implement HubSpot. You'll translate big-picture business goals into customized, scalable CRM and marketing automation solutions-partnering directly with clients to design, implement, and optimize their systems across the entire customer journey. Core Customer & HubSpot Responsibilities: You'll act as a trusted consultant, owning projects from sales hand-off through delivery: Lead end-to-end HubSpot projects-including onboarding, migrations, integrations, and custom implementations Configure and optimize HubSpot Marketing, Sales, and Service Hubs Build automations, workflows, lifecycle stages, lead scoring, and reporting dashboards Manage data migrations and CRM integrations (Salesforce, Marketo, Zapier, etc.) Create custom properties, pipelines, and permission sets aligned to client RevOps strategies Guide clients through strategic planning, technical solutioning, and RevOps best practices Drive CRM and data hygiene standards that support clean, reliable reporting Deliver clear documentation and training to empower client teams Build advanced reports and dashboards to surface insights and drive accountability Identify new growth and improvement opportunities within client accounts Manage client relationships and project timelines with a proactive, solution-first mindset You'll Excel in This Role If You Have: 5+ years of hands-on HubSpot experience (Professional or Enterprise tiers), ideally across custom onboarding, integrations, migrations, and implementations A background in Revenue Operations, Marketing Ops, or Sales Ops-especially in high-growth B2B SaaS Experience acting as a strategic consultant or agency partner, directly supporting clients Strong technical expertise with CRM design, marketing automation, data migration, and reporting A strategic mindset and the ability to connect the dots between business goals and technical solutions Confidence in managing cross-functional projects and facilitating change Clear, client-friendly communication skills (you can simplify complex concepts with ease) Bonus Points For: Experience working at a HubSpot Solutions Partner or digital agency Familiarity with tools like Lucidchart, Asana, Zapier, Loom, Avoma, and Google Workspace A knack for building scalable systems that fuel growth HubSpot certifications (Marketing, Sales, Service, or Ops Hub) Why Process Pro? Process Pro Consulting is a one-stop shop for HubSpot ops - a small, fast-moving team that partners closely with B2B clients to drive meaningful change. We focus on what matters: real results, genuine collaboration, and work we're proud to put our name on (and we have fun while doing it!). Our team of Pros helps businesses run smarter by building customized HubSpot solutions that enable revenue teams to maximize the platform's full potential. We're looking for someone who shares our passion for HubSpot, loves problem-solving, and thrives in a collaborative, growth-minded environment. The right fit will value: An always-learning, always-growing mindset Collaboration and team focus Kindness and integrity Motivation and ownership 👉 Apply now. We'd love to hear from you! Salary Range: $85,000 - $100,000 (dependent on experience & skillset) Benefits: Health, vision + dental insurance 20 days of PTO Standard US paid holidays 2 company mental wellness days Flex hours & fully remote team Bonus quarterly program Professional development program Health and Wellness stipend 401k matching (eligible after 6 months of employment) Parental leave benefits Short-term disability insurance benefits Office equipment provided to help you do your best work (laptop, headset, monitors, etc.)

The Ascend Story Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence. We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability. Our work environment fosters: Collaboration and teamwork Patient-First Mindset Work from home opportunities Career Growth and Professional Development Training Why Ascend? You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere. Position Overview: We are looking for a skilled IT Services Technician with extensive experience in Microsoft 365 ecosystems, particularly with Microsoft Intune and Azure Active Directory (Azure AD), including familiarity with Entra ID. This role is crucial in supporting our clients' needs for seamless, secure, and efficient IT operations. Position's main oversights and company impact Key Areas of Ownership: User Support: Provide first and second-tier technical support for Microsoft 365 services, resolving issues related to email, SharePoint, OneDrive, and Teams. Intune Management: Manage and troubleshoot device enrollments, application deployments, and compliance policies using Microsoft Intune. Azure AD Administration: Handle identity management, including user authentication, conditional access policies, and multi-factor authentication within Azure AD. Entra ID: Work with Entra ID for advanced identity protection, privileged identity management, and identity governance. Documentation: Maintain detailed documentation of support activities, problem resolutions, and user guides. Training: Conduct training sessions for users on new features or best practices in using Microsoft 365 tools. Incident Management: Monitor, escalate, and manage service incidents to ensure timely resolution and minimal disruption to business operations. Qualifications: Proven experience in a Services or IT support role with a focus on Microsoft 365. Deep understanding of Microsoft Intune for mobile device management. Experience with Azure AD, including Entra ID features. Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues. Excellent communication skills, both written and verbal, with a customer-first approach. Ability to work independently in a remote setting while maintaining productivity and team collaboration. Certifications like Microsoft Certified: Modern Desktop Administrator Associate or similar are highly beneficial. Physical Requirements: This is a hyrbid position. Please be aware that the physical requirements below should be considered prior to applying to the position: Prolonged Sitting: Ability to sit for extended periods during working hours. Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment. Visual Requirements: Adequate vision for reading computer screens and documents. Communication: Clear verbal and written communication skills for virtual meetings and correspondence. Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings. Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity. Ascend Healthcare Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.

**THIS IS AN OVERNIGHT SHIFT FROM 11 pm - 7:30 am ET** Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service. Schedule 11pm - 7:30am EST Monday to Friday Fully remote Location: Orlando, FL (Remote) Experience 2 years (minimum) in a technical support role Experience providing customer support Experience in 24x7x365 Managed Services preferred Experience using ITSM and Monitoring toolsets Qualifications, Education, and Training High school diploma required; college degree strongly preferred Must be a U.S. Citizen *NO VISAS* Microsoft Teams: 2 years (Required) Microsoft 365: 2 years (Required) Windows: 2 years (Required) Google IT Support Professional (Preferred) CompTIA A+, Network+, Security+ (Preferred) Microsoft MTA (Preferred) ITIL v4 Foundation (Preferred) Mac OS: 2 years (Preferred) Skills Highly analytical thinker and troubleshooter Detail oriented with excellent documentation and communication skills Self-motivated, passionate about technology, with the desire to learn new things Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS Foundational understanding of operating systems and servers, both physical and virtual. Experience working with active directory to perform basic tasks, such as user creation and password resets Responsibilities Triage tickets per specified severity levels Refer/ escalate customer issues to the appropriate level of support, as needed Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs) Perform account management services - User Account creates/disables/terminations/name changes, etc. Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs Distribute scheduled reports to customers as required Supporting end-users by diagnosing and resolving computer hardware, network, and application issues Assist with cross-training of other team members, as needed Perform other tasks as assigned by management Benefits 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Department: Managed Services

Dear all, Vertex Elite is currently seeking a qualified Workday Technical Lead to join our team. If you or someone you know is interested, please feel free to reach out for more details or share your updated resume. Work Authorization : USC or Any valid USA work authorization Job Type : Contract Location : 100% Remote Duration : Long term Required Workday Modules Experience Core HCM Talent & Performance / Optimization Advanced Compensation Peakon VNDLY PRISM With Best Regards, Rama Raju | Vertex Elite LLC | E-Verified Company | ********************

About the Role: As a Technical Support Specialist, you'll report to the Customer Care Director and tackle service/program-related questions, technical issues, and operational responsibilities. You'll join a dynamic team of business leaders, software engineers, and data scientists, all working together to make an impact. If you thrive in a fast-paced, collaborative environment, we'd love to have you on board! Key Responsibilities: Provide phone and email support to Ting customers, ensuring timely and professional assistance. Create, maintain and follow clear, concise, and accurate documentation for internal and external use. Troubleshoot and resolve issues down to the root cause. Act as a liaison between multiple operational departments to ensure smooth service delivery for customers and partners. Identify, report, and document technical issues. Effectively manage and prioritize tasks in a fast-paced environment while meeting deadlines. Support the Engineering team by testing software and hardware, contributing to product improvements. Perform other duties as required to support business objectives. Candidates Requirements: Associate's degree or valid, up-to-date certification in a related field. 2+ years of experience in technical support or customer support roles. Experience using ticket systems to track and resolve customer inquiries. Proven ability to deliver exceptional customer care via phone and email. Strong organizational skills with the ability to multi-task in a fast-paced environment. Self-motivated and disciplined to excel in a remote work setting. Availability to work a rotating schedule, including nights, weekends, and holidays. Why Join Us? By joining our team, you will have the opportunity to be a part of a groundbreaking technology that is creating a new category while helping to protect families, homes, and communities from the devastating impacts of electrical fires. We are a passionate team, dedicated to revolutionizing fire prevention to make the world a safer place. Our pace and growth trajectory offer exceptional opportunities for professional development, and we offer competitive compensation and comprehensive benefits. If you want to take ownership, shape strategy, and drive meaningful change, you'll love Whisker Labs. Whisker Labs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

All around the world people are looking for an answer, a test result, or a procedure that will offer them clarity and a path to a healthier life. By working with Diagnostic products that make a difference globally, your impact can be greater than you have ever imagined. Hologic offers a space for employees to own their passion and feel a sense of purpose each and every day. Our award-winning Technical Support team plays a big role in that mission. They provide phone and email support to both internal and external customers, troubleshooting issues with Hologic's cytology and molecular products. Think this role is for you? This individual has an ability for troubleshooting issues beyond “computer stuff.” In this role, you will be troubleshooting our diagnostics instruments (cytology and molecular), reagents, and operator issues. You will be offering technical support to internal customers (R&D, Field Service, Quality, Marketing, etc.) and external customers (Lab technicians, hospitals, etc.) via phone and email. We provide support 24/7, you may be on-call and serve as back-up for technical and application support as needed, including some holidays. Key Outcomes: Provide customers with service and product troubleshooting for cytology and molecular products, including instruments, reagents, and software, via phone and email. Document calls in the CRM system and escalate issues that require further investigation. Authorize return of customer product for investigation. Determine replacement of product as warranted. Potential Growth Opportunities: Represent Technical Support as specialist for designated product(s). Act as liaison to other departments within the division concerning issues related to specific product lines. Serve on product development or support teams. Provide Technical Support team with troubleshooting training and informational updates. Work with Marketing and Service departments at the launch of new products. Reviewing or creating label copy, participate in pre- and post-launch teams. Build relationships with partners and distributors. Writing and reviewing procedures. Provide guidance and coaching to other Technical Support personnel. Do you have what it takes? You are technically inclined, you understand science - DNA, RNA, Cytology, reading the package insert on a medical product doesn't sound like a foreign language to you. You have a customer service mentality, you are patient, have good communication and computer skills and are great at multi-tasking. You are comfortable speaking on the phone and have flexibility in your schedule. We are looking for someone who is eager to start their career in this field and wants to grow within the department. Additional qualifications: Bachelor's degree in biology, Cytotechnology, Medical Laboratory Science, or related field (required). ASCP Cytotechnologist (CT), Medical Technologist (MT) or Clinical Laboratory Scientist (CLS) certification or equivalent (desired). Experience as a Cytology Prep Technician (desired). Experience with cytology, RT PCR, molecular, or virology (desired). Ability to troubleshoot Laboratory Information Systems interfaces and/or network computers (desired). If you are not sure that you are 100% qualified, but are up for the challenge, we want you to apply! The annualized base salary range for this role is $71,000 - $106,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.

DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people. Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities: Examples of key duties are interpreted as being descriptive and not restrictive in nature. Identifies, diagnoses, and resolves any assigned support requests Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system Provides one-on-one end-user problem resolution over the phone Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements On-going self-training to preserve professional skillsets required to perform job duties Provide after-hour support for clients during scheduled on-call rotation Assist in Managed IT Projects as instructed by Project Team Manager Assists in creating materials/documentation for end-user frequently asked questions (FAQs) Train users on network login, printing, accessing network shares, printing, scanning and software applications Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues Takes ownership of tasks and follows through to ensure complete resolution Takes a personal interest in, and responsibility for, quality of work performed, or work associated with Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members Provide accurate time estimates for how long a task will take to complete Understand that the success of individuals is measured by the success of their teams Qualifications: Excellent verbal and written communication skills 1-3 years experience providing IT support to end users Managed IT Services experience desirable Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365 Experience leveraging PSA ticketing system and RMM tools for remote management Certifications such as CompTIA A+ are desirable Work Week Format: Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC) Remote Work Schedule varies based on scheduling and approval by Service Manager Lunch schedule varies on team availability and is limited to one hour Attendance to training or called meetings is mandatory Mandatory on-call rotation schedule as required

Deriva Energy is seeking an Associate Technologist, Renewables. This is both the entry level and initial training level for the Large Corrective team. Trainees, under close supervision and in accordance with established safety and technical procedures, learn and perform increasingly difficult duties of a semi-technical nature in a specialized program. When incumbents become proficient in their duties, they work under general supervision and guidelines performing routine tasks and assist higher level technicians more complex and difficult tasks. A Level 1 will have received the initial DRA training and will have completed the core concepts knowledge requirement. A Level 1 will be teamed up with a Level 2, 3, or 4. Employees at this level will receive instruction and oversight as new or unusual situations arise while they become more familiar with operating procedures and policies. This will be a traveling position for 6 weeks on and 1 week off with no pay. Next Class start dates 12/1 1/5 Responsibilities Repair and maintenance of Wind Fleet Perform small and large corrective tasks on wind turbines Lead teams of technicians as assigned on tasks within areas of developed expertise Interact directly with customers as directed by manager. Develop technical expertise for the identification and resolution of problems and complete repairs to electrical generating equipment on an increasing number of technologies and tasks Strive to continuously improve job-related and technical knowledge, skills and performance Diagnose and resolve faults on wind turbines as they relate to mechanical, electrical, and hydraulic problems Perform assigned tasks in accordance with all policy and procedures Support business goals through safe and efficient execution of assigned tasks Develops positive working relationships with team members and customers Assist with scheduling, dispatching and travel coordination in support of project requirements Oversee subcontractor activities on site as directed Climb up to 400 ft. several times daily Always maintain a high level of safety awareness Work in a outdoor environment for an extended period of time Operate equipment including but not limited to forklifts and commercial motor vehicles Basic Qualifications High School/GED Education Desired Qualifications One (1) Year or more Electrical and Mechanical experience Basic Electricity, Mechanical Fundamentals, and Environmental, Health and Safety Fundamentals Demonstrated ability to work with a variety of individuals from various socio-economic, cultural and ethnic backgrounds. Good written and oral communication skills Gearbox repair experience or specific manufacturing training certs Mechanical repair experience Posses a valid driver's license and have a clean driving record Able to pass a background check and pass a drug test prior to start date Understanding of basic principles of project management Working Conditions Working from a suspended platform or lift Able to lift up to 50 pounds This position contains a weight restriction of 265 pounds as an essential function of the job. The purpose of this restriction is to ensure that all weight rated equipment is used in an appropriate and safe manner within maximum allowed weight loading. Ability to be flexible with changing schedule due to unforeseen delays Must have Valid driver's license Proficient with tablets and computers Benefits Health Insurance Dental Insurance Vision Insurance 401(k) with matching Employee assistance program Flexible spending account Life insurance Paid time off Parental leave Additional Information: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Deriva welcomes veterans of the United States Armed Forces to apply for this position. Deriva includes veterans of all branches and a diverse set of occupational specialties. We value the independent thinking, problem solving, leadership, and teamwork that our veterans have developed through their service. We welcome applications from any service and any military occupational specialty. Deriva Energy is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: The IT Help Desk Support position plays a crucial role in providing technical assistance and support to employees for computer systems, encompassing both hardware and software. They also take on the responsibility of remotely troubleshooting issues through diagnostic tests. We are seeking a candidate with a positive mindset, a can-do attitude, and a strong willingness to assist. Monthly Compensation: 1,100 USD Responsibilities include, but are not limited to: •Training other staff members in troubleshooting and diagnosing problems. •Installing or changing the software to fix issues. •Following up with employees to ensure full resolution of issues. • Respond to and resolve user inquiries and issues related to computer systems, hardware, and software. •Identifying and suggesting possible improvements in procedures. •Providing accurate information on IT tools, products, or services. •Dispatching unresolved issues to the next level of support. •Remote troubleshooting and diagnosing problems. •Walking the users through a problem-solving process, they need to work efficiently. •Resolving problems with networks and other computer systems. •Writing, editing, and revising documentation for new and updated software and hardware. Requirements: A degree in Information Technology or a related field (certification in a related field is a plus). At least 1 year of experience in a technical support role. Customer-oriented attitude with the ability to work well in a team. Strong knowledge of computer systems, hardware, and software. An openness to learning new technologies. Advanced or native-level English skills (written and spoken). Your own reliable and updated PC, a headset, and good internet speed (at least 30mb/s). Skills Problem-solving. Analytical thinking. Teamworking. Assertive communication. Interpersonal skills. Time Zone: EST Schedule: 8:30 AM to 5:30 PM Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

Serco supports the USAF as a prime for their NexGen IT contract. Serco supports the Air Force (AF) Civil Engineering (CE) community NexGen IT initiative's implementation of IBM TRIRIGA is the largest in the world. Serco manages all aspects of the Software Delivery Life Cycle (SDLC) for the NexGen IT program including requirements definition, development, testing, upgrades, enhancements, and troubleshooting and supports all infrastructure for the installations. You will be part of a large team of Help Desk Support Agents that work closely with the customers, end users, and other Serco teams to deliver quality software. The team has been recognized by the USAF and industry for their outstanding contributions to the program. This position is 100% remote. This position is for Tuesday - Saturday (10:00pm cst - 6:00am cst) In this role, you will: Identifies, researches, and resolves technical problems. Ability to work effectively as part of a large team and independently. Responds to telephone calls, emails and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Relies on experience and judgment to plan and accomplish goals. May lead and direct the work of others. Proficient in preparing, selecting, organizing, and presenting information concisely. Excellent interpersonal and administrative skills to meet needs of the program office. Strong communication skills (verbal and written) to deal effectively, comfortably, and confidently with people at all levels of responsibilities, authority, and rank. Ability to facilitate and coordinate efforts with key government and non-government stakeholders. Ability to work with minimal supervision. Qualifications To be successful in this roll, you will have: 2 years' experience in Help Desk Operations At least 1 year experience in JIRA software. High School Diploma Ability to always be a team player, respect opinions of others and be willing to share information with teammates Strong communication skills (verbal and written) to deal effectively, comfortably, and confidently with people at all levels of responsibilities, authority, and rank Have excellent interpersonal and administrative skills and demonstrate the ability to work with minimal supervision Strong computer skills (Microsoft Suite - Outlook, excel, word) Familiarity with a variety of the field's concepts, practices, and procedures related to the job description listed above. Ability to obtain a NACI Additional desired experience and skills: Knowledge of Air Force CE Community Knowledge of TRIRIGA IWMS software If you are interested in supporting and working with our Air Force Civil Engineers across the globe on a passionate, talented, and diverse Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: ****************************************** Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: ********************.

The Sr. Interoperability & Integration Solutions Advisor will lead integration projects and provide advanced technical expertise to support clients through strategic advisory and technical problem-solving. This client-facing role involves designing and implementing data integration solutions, developing and deploying APIs, and ensuring compliance with healthcare standards. Design & Implementation: Develop and implement data integration solutions, including ETL workflows and interfaces, to facilitate seamless data exchange between healthcare systems. API Development: Create and deploy APIs and custom solutions to enhance system interoperability and meet client-specific requirements. Troubleshooting: Lead troubleshooting and root-cause analysis for complex data integration issues, providing effective resolutions in a timely manner. Compliance: Ensure all solutions adhere to healthcare standards such as HL7, FHIR, and HIPAA, maintaining data security and regulatory compliance. Mentorship: Provide technical guidance and mentorship to entry-level team members, fostering professional growth and knowledge sharing. Client Engagement: Collaborate with clients to understand their requirements, align solutions with business goals, and deliver strategic advisory services. Perform other duties that support the overall objective of the position. Education Required: Bachelor's degree in Computer Science, Information Technology, Health Informatics, or a related field. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 3-5 years of experience in data integration, ETL development, or interoperability solutions within healthcare or IT sectors. Hands-on experience with integration platforms such as Mirth, Cloverleaf, or Corepoint. Experience with cloud-based integration solutions and services. (preferred) License/Certification Required: Certifications in relevant integration technologies or methodologies. (preferred) Knowledge, Skills & Abilities: Knowledge of: Proficient in HL7, FHIR, APIs, and data mapping. Familiarity with additional healthcare interoperability standards and protocols is preferred. Skill in: Strong verbal and written communication abilities, with a proven track record in client engagement and relationship management. Excellent analytical and problem-solving skills, capable of addressing complex technical challenges effectively. Ability to: The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. This role is currently remote, and the position's core hours are North American. This position will act as a liaison between the departments within the organization and the clients to ensure that the background checking process is smooth by preventing problems from arising and resolving them when they occur. The role is dynamic: On any given day, the team will simultaneously be answering product questions, identifying bugs, implementing technical solutions, and escalating work to engineering teams. The team can resolve over 90% of incoming support requests internally, escalating only the most complicated to engineering teams for final analysis and resolution. Who You Are: If you are a motivated individual with a service-oriented mindset, a strong background in Integrating applications, and a desire to excel in a dynamic support environment, we encourage you to apply for the Tier 2 Application Support Specialist role. Join our team and contribute to the continuous improvement of our systems while providing exceptional support to our valued customers. Expected hours are 9:00am-6:00pm ET/6:00am-3:00pm PT What You'll Do: Provides courteous, efficient, and professional technical support by phone and email to customers across all verticals. Communicate and interact with fulfillment departments regarding issues related to the Verifications, Criminal, OHS, Order Creation, Finance, etc., specific rush order requests, and overall assistance to enhance and improve the rapid resolution of client issues and requests. Ensure that all requests and case management workflows are resolved in a timely manner to meet contractual SLAs and client expectations. Effectively communicate with clients, management and team members on an as needed basis with issue resolution. Uses professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways. What You May Need to be Successful: Works beyond routine tasks, utilizing increasingly specialized knowledge of relevant FA technologies. Exercises systematic proficiency in some specialized skills which display depth and breadth within a single application OR several applications/technologies. Troubleshoots intermediate to advanced problems and recommends appropriate actions. Provides support case/ JIRA follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues. Manages customer expectations and competing priorities. Conducts research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. Uses written communication skills to update case documentation as well as using, modifying, and creating knowledge base articles. Escalates issues and works directly with Products/ Engineering to resolve complex support problems. Proficiency in applications like, Atlassian (JIRA), Confluence, AWS, SFTP, Integrations, Single Sign-On (SAML), Admin Client, I-9, Workforce Monitoring Strong experience with MS SQL Server & SQL based application Maintenance and support - Operations (Tier 2 Support) experience in large-scale, distributed systems running 24/7/365 Solid understanding of integration technologies such as APIs (REST, SOAP, XML, JSON, Web Services). Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues efficiently. Excellent communication skills and the ability to work collaboratively with both technical and non-technical teams. Detail-oriented, with strong organizational and multitasking abilities Proven experience in application or production support, preferably in a role focused on application support. Familiarity with database technologies (SQL, MongoDB). Basic understanding of HTML debugging and XSLT transformations. Experience with ITIL-based support processes or service management tools (e.g., ServiceNow, Jira). What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $55,000-75,000 base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

A well-known, middle-market Private Equity firm specializing in technology investments is looking for a BDAssociate to join their growing team. The ideal candidate will have business development experience in the VC or PE space or adjacent experience from an expert network or consulting firm. This position can be based in Knoxville, Atlanta, Nashville or Remote.

*** 100% on-site in Bellefonte, PA to start. LOCAL to Centre County PA Candidates Only - No Relocation Allowed. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. *** **Candidate must work EST Business Hours. ** Our direct client has an opening for a Technical Support Specialist position # 764156. This position is for 6+ months, with option of extension, and will be worked 100% on-site in Bellefonte, PA. - Local to Centre County PA Candidates only. (must work EST business hours). If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE Below is the job description - Resumes due ASAP - Description: The client is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support. Onsite work will be located at the agency's Centre County Regional Office: 595 E. Rolling Ridge Dr. Bellefonte Pa. 16823 The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include: ·Provide Tier 1 and Tier 2 helpdesk support. Support will include hands-on, telephone, and remote support for local and field staff. ·Configure and install personal computers, laptops, and tablets. ·Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware. ·Monitors and respond to user created ticket via the agency helpdesk system. ·Provide basic hardware and software training to users related to desktop use and accessing network resources. ·Work towards departmental and project deadlines. ·Document and present recommendations for issue/risk remediation to team leads and managers. ·Other duties as assigned. Requirements: Microsoft Windows 11 - 2+ years Microsoft Windows Server 2019 / 2022 - 1+ year Microsoft Active Directory - 1+ year Microsoft Office 365 - 1+ year Microsoft Endpoint Configuration Manager - 1+ year (desired) By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.

Provide initial employee support for technical inquiries received via phone, email, and messaging applications. Assess the nature of problems and resolve basic support issues. Troubleshoot software and hardware issues on laptops, desktops, tablets, and/or smartphones. Log or record support tickets and/or cases. For more complex issues, transfer internal customers to second-level Help Desk Technicians. Incumbent is subject to overtime, callback, and on-call as required. Remote work available once the onsite training program has been completed. Perform other duties as assigned. Job Responsibilities * Provides technical assistance to computer system users. * Solves problems dealing with a limited variety of concrete variables by interpreting written and verbal information and screen shots or other data supplied. * Maintains current knowledge of hospital information systems, software, networks and telecommunications technologies. * Uses advanced tools, knowledge and experience to analyze, diagnose and resolve problems. * Contributes to evaluation and maintenance of existing support documentation. * Completes assigned goals. Specifications Strong Communication Skills Strong Customer Service Skills Experience with Microsoft Office products to in MS Teams Experience Trouble Shooting Pc, printers, Thin Clients Experience with Active Directory Experience logging Incident into a ITIL based tracking system Experience Description Minimum Required Preferred/Desired Minimum of one to three year of related experience or educational equivalent of Associates Degree. Greater than 2 years experience or educational equivalent of Bachelor's degree. Licensure DRIVER'S LICENSE (CURRENT)

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. The Enterprise Technical Support Team at Airtable plays a pivotal role in helping our customers unlock the full potential of our platform. We work closely with an exciting range of customers to solve complex business challenges and ensure they achieve their goals while seamlessly navigating Airtable's features and capabilities. As an Enterprise Technical Support Specialist, you'll be the trusted technical expert for our enterprise customers. You'll respond to inquiries, troubleshoot complex issues, and collaborate with cross-functional teams to deliver exceptional support. Your role will be key to ensuring our customers achieve their business goals while seamlessly navigating Airtable's features and capabilities. What you'll do Provide expert troubleshooting and guidance on technical issues across multiple channels (email, video calls). Deliver a world-class customer experience by actively listening to concerns, empathizing with customers, and resolving issues in a timely and effective manner. Use your communication skills to relay valuable feedback to product and engineering teams to improve our platform and support processes. For complex issues, you'll know when to escalate to senior technical teams or other relevant stakeholders, ensuring a smooth transition and swift resolution for the customer. Accurately document all customer interactions and technical issues in Salesforce, and track trends to help identify opportunities for process and product improvements. Contribute to the continuous growth of Airtable's knowledge base by creating and updating helpful resources based on customer interactions. Stay ahead of new features and product updates. You'll educate customers on best practices and help them leverage Airtable to optimize their workflows and business processes. Who you are You have experience with Airtable, whether personally or professionally, and you're excited about helping others discover how it can transform their business. You've worked in an enterprise-focused technical support role, especially within a B2B tech environment, where you've made a meaningful impact on customer success. You excel in both written and verbal communication, and you know how to tailor your message to a wide variety of audiences. You enjoy solving complex problems, leveraging your strong analytical skills and technical aptitude to navigate challenges and find creative solutions. You're naturally curious, and you thrive in environments where you're expected to dive deep into technical issues and continuously learn. You have a strong, self-driven desire to exceed expectations and continuously improve your performance. You have experience with tools like Salesforce, Confluence, G Suite, and enterprise-level technology. A solid understanding of concepts such as relational databases, REST APIs, and writing formulas is a plus. Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. #LI-Remote Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable. For work locations in the San Francisco Bay Area, Seattle, New York City, and Los Angeles, the base salary range for this role is:$73,000-$95,300 USDFor all other work locations (including remote), the base salary range for this role is:$65,000-$85,500 USD Please see our Privacy Notice for details regarding Airtable's collection and use of personal information relating to the application and recruitment process by clicking here. 🔒 Stay Safe from Job Scams All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at ***************. Learn more about avoiding job scams here.

Description Über die Rolle Als NinjaOne Technical Support Specialist arbeitest du mit unserem multinationalen, branchenführenden Produkt-Support-Team zusammen, um unseren Kunden ein optimales Erlebnis zu bieten. Du wirst Kundenanrufe und E-Mail-Korrespondenz unter der Leitung des Support-Managements priorisieren, während du die Verantwortung für Kundenprobleme übernimmst und die zur Verfügung gestellten Ressourcen nutzt, um einen hochwertigen Kundenservice zu gewährleisten. Standort - Berlin, Deutschland oder Remote überall in Deutschland Was du tun wirst Du musst in der Lage sein, während der Bürozeiten von Montag bis Freitag nach einem festen Zeitplan zu arbeiten. Eigeninitiative und prompte, genaue Bearbeitung von Anfragen und Support-Anrufen. Fähigkeit, selbständig zu arbeiten Sehr gute Kenntnisse in der Windows-Fehlerbehebung Sehr gute Kenntnisse in der Fehlerbehebung unter Mac von Vorteil Kenntnisse in der Linux-Fehlerbehebung wünschenswert Zusammenarbeit mit Engineering, Customer Success, QA, Produktmanagement und anderen internen Abteilungen, um kritische Produktprobleme zu lösen, die Zykluszeit für die Problemlösung zu minimieren, und Verbesserungen für zukünftige Versionen vorzunehmen. Erstellung und Durchführung von Produkt- oder Technologieschulungen für interne und externe Partnerteams (Mitarbeiter des technischen Kundendienstes, Wiederverkäufer, Distributoren usw.). Weitergabe von Wissen über bekannte Probleme und entsprechende Lösungen oder Workarounds an Partnerteams (einschließlich, aber nicht beschränkt auf die Erstellung neuer Knowledge-Base-Artikel). Andere Aufgaben nach Bedarf Über dich Deutsch und Englisch auf C1/C2 Niveau Ausgezeichnete mündliche und verbale Kommunikationsfähigkeiten sind ein Muss Ein Bachelor-Abschluss in Informatik und/oder gleichwertige Berufserfahrung. Mindestens 2 Jahre Erfahrung in einer Position im Bereich Kundenservice/Support. Windows-Kenntnisse (Windows Registry, Windows-Dienste usw.), MacOS-Kenntnisse und ein allgemeines Verständnis von Linux-Distributionen sind von Vorteil. Frühere Erfahrungen mit Zendesk sind ein Plus! Fähigkeit, Aufgaben auf Grundlage der Auswirkungen auf den Kunden korrekt zu priorisieren. Anpassungsfähigkeit an neue Technologien und Prozesse. Starke zwischenmenschliche Fähigkeiten, um in einem teamorientierten Umfeld arbeiten zu können. Kenntnisse einer beliebigen Virtualisierungsplattform, grundlegende Netzwerkkenntnisse. Frühere Erfahrungen mit RMM-Software sind hilfreich, aber nicht erforderlich. Einen guten Sinn für Humor Du hast Spaß am technischen Support. Du hast Spaß daran, Verantwortung zu übernehmen und zu sehen, wie deine Bemühungen etwas bewirken! Französisch / Italienisch / Spanisch / Niederländisch ist ein Plus About the Role As a NinjaOne Technical Support Specialist, you will work alongside our multinational industry-leading product Support Team to provide transformative customer experiences. You will prioritize customer calls and email correspondence under the guidance of Support Leadership while taking ownership of customer issues and utilizing resources provided to ensure high-quality customer service interactions. Location- Berlin, Germany or Remote anywhere based in Germany What You'll be Doing Must be able to work a set schedule during office hours Monday to Friday. Take initiative and provide prompt, accurate follow-up to tickets and support calls. Ability to flourish under limited supervision Must be fluent in Windows troubleshooting Fluency in Mac troubleshooting a plus Experience with Linux troubleshooting desired Collaborate with Engineering, Customer Success, QA, Product Management, and other internal departments to resolve critical product issues, develop solutions to minimize cycle time for problem resolution, and make improvements for future releases. Create and deliver product or technology training to internal and external partner teams (frontline tech support reps, resellers, distributors, etc). Share knowledge of issues and corresponding resolutions or workarounds with partner teams (including, but not limited to, the creation of new knowledge base articles). Other duties as needed About You German and English at C1/C2 Level Excellent oral and verbal communication skills are a must A Bachelor's degree in Computer Science and/or equivalent work experience. At least 2 years prior experience in a customer service/support-related position. Proficient in Windows (Windows registry, services, etc), working knowledge of MacOS, and a general understanding of Linux distributions a plus. Previous experience with Zendesk is a plus! Able to exercise good judgment of priority based on customer impact. Adaptable to new technologies and processes. Strong interpersonal skills so as to be able to work in a team-oriented environment. Understanding of any virtualization platform, basic networking. Previous experience with RMM software is helpful, but not required. A good sense of humor You enjoy the technical support environment. You enjoy taking ownership and watching your efforts make a difference! French / Italian / Spanish / Dutch is a plus About Us NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management. What You'll Love Our flexible working hours with hybrid office options enable you to successfully balance your personal life and your job Grow personally and professionally with one of the fastest growing companies Enjoy your lunch covered by NinjaOne 3 times/week at the office Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more) Develop your skills through our renowned training platform Receive competitive compensation Collaborate with a curious, kind, international and intercultural workforce Enjoy your work environment with its location in the heart of Berlin, directly at the Alexanderplatz (close to all transit) Additional Information This position is NOT eligible for Visa sponsorship. Are you already interested? We would love to get to know you! Follow the link and submit your application. We can't wait to see you at NinjaOne. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-Remote#BI-Remote#LI-SB1

Description Security Finance is Hiring: Bilingual Help Desk Support Location: This position is remote with travel required on a quarterly basis. (Must reside in AL, GA, ID, LA, MO, OK, SC, TN, TX, UT, WI) Security Finance is a trusted leader in the financial services industry, serving communities since 1955 with safe, easy installment loans and income tax preparation. We're looking for a dedicated and customer-focused Bilingual Help Desk Support professional to join our team and provide technical, hardware, software, and operational support to our company-maintained systems and services. As a Remote Bilingual Help Desk Support, you will: Provide Level 1 remote technical support for hardware, software, and basic operational support for Company-maintained computer systems and services for branch, home office, and mobile company personnel in Spanish and English. Take incoming calls, addressing system or operational problems and service requests. Resolve minor technical issues and deliver solutions that meet customer expectations. Document incidents in the Incident Management System, ensuring accurate tracking and resolution. Determine initial routing of reported cases. Report recurring problems or service deficiencies to management. Assist with electronic setup for new office locations or merged offices as needed. Perform quality assurance testing and assessment of new software. Prompt and regular attendance is required. To be a great fit, you should have: Bilingual in Spanish (required) A reliable internet connection (DSL or faster) A strong customer service orientation with effective verbal and written communication skills Ability to work professionally with others and maintain composure in stressful situations Flexibility in work hours Basic knowledge of computer based systems, tools, and processes as well as basic knowledge of company business processes, policies and procedures Ability to troubleshooting and remotely installing hardware High School Diploma or equivalent required A 2-year technical school degree or equivalent (preferred) Related technical certifications (preferred) We offer: Top-notch training to help you build a solid foundation and excel in your role. A comprehensive benefits package including medical, dental, life insurance, short- and long-term disability, profit sharing, 401(k) with company matching, and paid sick, holiday, and vacation time. Community Service opportunities - we actively contribute to charities, local food banks, and educational initiatives. Career growth potential - we encourage internal growth and provide pathways for advancing careers. Why Security Finance? We are a proud, community-focused company that has been helping our neighbors since 1955. We offer a welcoming and supportive work environment, where employees are valued and given opportunities to grow. At Security Finance, it's not just about providing financial services-it's about making a difference in the communities we serve. Ready to make a difference? Apply today to join our team!This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be evaluated and will not automatically disqualify the candidate.

Exciting Remote Opportunity for a remote TECHNICAL SUPPORT ENGINEER at leading 3D Design Software & 3D Printing Reseller, Hawk Ridge Systems! (Must be able to work 7am - 4pm Pacific Time (including a scheduled lunch hour) Do you want to work with world-class engineering, sales, and operations teams, growing your engineering career utilizing SOLIDWORKS? At Hawk Ridge Systems, we're not only dedicated to helping our customers grow, but we are also committed to challenging ourselves to develop new skills and reach new heights. We are currently looking for a TECHNICAL SUPPORT ENGINEER who will earn tons of SOLIDWORKS certifications as they become a SOLIDWORKS expert. This is an entry-level technical position for a degreed Engineer (recent college graduates will be considered). Proficiency in either SOLIDWORKS, Inventor, or other 3D CAD software is required. (Additionally, applicants with computer networking and/or SQL programming are considered a plus.) It's your choice if you'd like to work remotely, or from one of our U.S. offices. Please note that this role will be required to work Monday through Friday, 8am until 5pm. Hawk Ridge Systems has been an industry leader for over 25 years, providing sales, training, services, and technical support for SOLIDWORKS 3D design solutions, HP and Markforged 3D printers, the Dassault Systèmes 3DEXPERIENCE platform, and CAMWorks manufacturing software. We are planning to double our business within three years, so there are so many career advancement opportunities available as you grow your career at Hawk Ridge Systems. Our culture is driven by our core values - Being People Centric (caring about our team members, customers, and our community); Driving Excellence (for ourselves and our customers); and Staying Stragile (seizing opportunities and challenges and adapting quickly). If these values are engrained in your core and you aspire to work at a fun, empowering, and dynamic Company, this is a fantastic opportunity for you to make an impact with every interaction! WHAT WILL I BE DOING IN THIS TECHNICAL SUPPORT ENGINEER ROLE: Provide CAD (not IT) technical support to external customers in a post-sales capacity. Develop and maintain technical expertise in SOLIDWORKS applications. Learn new skills and applications as new products are launched. Constant communication with customers via phone, chat, and e-mail to solve installation, crashing, and general usage type cases. WHAT DO I NEED TO SUCCEED AS A TECHNICAL SUPPORT ENGINEER: Bachelor's in Mechanical, Mechatronics, or Aerospace Engineering (or equivalent degree) required. Strong proficiency in SOLIDWORKS. Experience with 3D CAD applications such as Inventor or Creo will also be considered. Real-world insight & knowledge of the role of 3D CAD applications in industry. Strong verbal and written technical communication skills (English) as well as excellent customer relations skills. Strong familiarity with Microsoft Operating Systems & MS Office products. Experience with TCP/IP troubleshooting would be a bonus. Self-starter with the ability to take initiative and accomplish tasks. Possess excellent problem definition and problem-solving skills. Must be able to work 7am - 4pm Pacific Time (including a scheduled lunch hour. MORE REASONS TO JOIN THE HAWK RIDGE SYSTEMS TEAM Excellent Medical, Dental, Life Insurance, and Long-Term Disability Insurance Competitive Compensation Package 401(k) plan with Company Match Exceptional Time-Off Benefits, including Vacation, Paid Sick time, and Paid Holidays, plus your Birthday, a Diversity, Equity, & Inclusion Day, as well as Community Service Days Off! Paid Parental Leave Outstanding Training, Onboarding, Mentoring, and Coaching by successful engineers Amazing Growth Opportunities provide unlimited opportunities for Career Development Work at a Fun, Successful, Growing 25+ year-old Company with a Team-focused Culture Work/Life Balance: We give you the Flexibility you need to succeed, and it is your choice if you'd like to work remotely or work out of one of our offices If you would love being surrounded by the best minds in the industry and want to help drive our company's success, apply for our remote Technical Support Engineer position today! Hawk Ridge Systems has determined that the new hire pay range for this role is between $23.80 - $29.81 which will allow you the opportunity to progress as you grow in your career . Your base pay will be based on a number of factors, including knowledge, skills, qualifications, experience, and location. Additionally, since base pay is only one part of our total compensation and benefits package, we invite you to review all of the amazing benefits (above) that Hawk Ridge Systems offers, such as paid time off for your birthday, community service, paid parental leave, company match 401(k), etc. Hawk Ridge Systems is proud to be an Equal Opportunity Employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Hawk Ridge Systems discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Hawk Ridge Systems conforms to the spirit as well as to the letter of all applicable laws and regulations. #LI-Remote #HRS123