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Become A Technical Analyst

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Working As A Technical Analyst

  • Interacting With Computers
  • Making Decisions and Solving Problems
  • Processing Information
  • Getting Information
  • Evaluating Information to Determine Compliance with Standards
  • Mostly Sitting

  • Repetitive

  • $66,066

    Average Salary

What Does A Technical Analyst Do

Computer systems analysts study an organization’s current computer systems and procedures and design information systems solutions to help the organization operate more efficiently and effectively. They bring business and information technology (IT) together by understanding the needs and limitations of both.

Duties

Computer systems analysts typically do the following:

  • Consult with managers to determine the role of IT systems in an organization
  • Research emerging technologies to decide if installing them can increase the organization’s efficiency and effectiveness
  • Prepare an analysis of costs and benefits so that management can decide if IT systems and computing infrastructure upgrades are financially worthwhile
  • Devise ways to add new functionality to existing computer systems
  • Design and implement new systems by choosing and configuring hardware and software
  • Oversee the installation and configuration of new systems to customize them for the organization
  • Conduct testing to ensure that the systems work as expected
  • Train the systems’ end users and write instruction manuals

Computer systems analysts use a variety of techniques such as data modeling to design computer systems. Data modeling allows analysts to view the processes and data flows even before programs have been written. 

Once programs have been written, analysts conduct in-depth tests and analyze information and trends in the data to increase a system’s performance and efficiency.

Analysts calculate requirements for how much memory and speed the computer system needs. They prepare flowcharts or other kinds of diagrams for programmers or engineers to use when building the system. Analysts also work with these people to solve problems that arise after the initial system is set up. Most analysts do some programming in the course of their work.

Most computer systems analysts specialize in certain types of computer systems that are specific to the organization they work with. For example, an analyst might work predominantly with financial computer systems or engineering computer systems.

Systems analysts help other IT team members understand how computer systems can best serve an organization by working closely with the organization’s business leaders.

In some cases, analysts who supervise the initial installation or upgrade of IT systems from start to finish may be called IT project managers. They monitor a project’s progress to ensure that deadlines, standards, and cost targets are met. IT project managers who plan and direct an organization’s IT department or IT policies are included in the profile on computer and information systems managers.

Many computer systems analysts are general-purpose analysts who develop new systems or fine-tune existing ones; however, there are some specialized systems analysts. The following are examples of types of computer systems analysts:

Systems designers or systems architects specialize in helping organizations choose specific types of hardware and software systems. They translate the long-term business goals of an organization into technical solutions. Analysts develop a plan for the computer systems that will be able to reach those goals. They work with management to ensure that systems and the IT infrastructure are set up to best serve the organization’s mission.

Software quality assurance (QA) analysts do in-depth testing and diagnose problems of the systems they design in order to make sure that critical requirements are met. They also write reports to management recommending ways to improve the systems.

Programmer analysts design and update their system’s software and create applications tailored to their organization’s needs. They do more coding and debugging than other types of analysts, although they still work extensively with management and business analysts to determine what business needs the applications are meant to address. Other occupations that do programming are computer programmers and software developers.

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How To Become A Technical Analyst

A bachelor’s degree in a computer or information science field is common, although not always a requirement. Some firms hire analysts with business or liberal arts degrees who have skills in information technology or computer programming.

Education

Most computer systems analysts have a bachelor’s degree in a computer-related field. Because these analysts also are heavily involved in the business side of a company, it may be helpful to take business courses or major in management information systems.

Some employers prefer applicants who have a master's degree in business administration (MBA) with a concentration in information systems. For more technically complex jobs, a master’s degree in computer science may be more appropriate.

Although many computer systems analysts have technical degrees, such a degree is not always a requirement. Many analysts have liberal arts degrees and have gained programming or technical expertise elsewhere.

Many systems analysts continue to take classes throughout their careers so they can learn about new and innovative technologies. Technological advances come so rapidly in the computer field that continual study is necessary to remain competitive.

Systems analysts must understand the business field they are working in. For example, a hospital may want an analyst with a thorough understanding of health plans and programs such as Medicare and Medicaid, and an analyst working for a bank may need to understand finance. Having knowledge of their industry helps systems analysts communicate with managers to determine the role of the information technology (IT) systems in an organization.

Advancement

With experience, systems analysts can advance to project manager and lead a team of analysts. Some can eventually become IT directors or chief technology officers. For more information, see the profile on computer and information systems managers.

Important Qualities

Analytical skills. Analysts must interpret complex information from various sources and be able to decide the best way to move forward on a project. They must also be able to figure out how changes may affect the project.

Communication skills. Analysts work as a go-between with management and the IT department and must be able to explain complex issues in a way that both will understand.

Creativity. Because analysts are tasked with finding innovative solutions to computer problems, an ability to “think outside the box” is important.

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Technical Analyst jobs

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Technical Analyst Career Paths

Technical Analyst
Project Leader Information Technology Project Manager Director Of Information
Director Information Technology Infrastructure
13 Yearsyrs
Project Manager General Manager Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Systems Administrator Information Technology Manager
Director Of Information
10 Yearsyrs
Technical Specialist Network Administrator Information Systems Manager
Director Of Information Services
9 Yearsyrs
Senior Consultant Senior Manager Director Of Information
Director Of Information Technology Services
12 Yearsyrs
Network Engineer Systems Engineer Senior Software Engineer
Director Of Software Development
12 Yearsyrs
Network Engineer Network Administrator
Information Systems Manager
6 Yearsyrs
Systems Administrator Information Technology Consultant Information Technology Manager
Information Technology Director
10 Yearsyrs
Lead Technician Systems Administrator
Information Technology Manager
8 Yearsyrs
Senior Consultant Information Technology Manager
Information Technology Systems Manager
8 Yearsyrs
Senior Business Analyst Senior Consultant Information Technology Manager
Infrastructure Manager
10 Yearsyrs
Data Analyst Senior Consultant Director Of Information
Senior Director Of Information & Technology
13 Yearsyrs
Data Analyst Business Analyst Information Technology Manager
Senior Information Technology Manager
10 Yearsyrs
Business Analyst Product Manager
Senior Product Manager
9 Yearsyrs
Lead Technician Project Manager
Senior Project Manager
12 Yearsyrs
Business Analyst Senior Systems Analyst
Senior Software Engineer
6 Yearsyrs
Project Leader Senior Manager Director Of Information
Vice President Information Systems
10 Yearsyrs
Project Manager Information Technology Project Manager Director Of Information
Vice President Of Information Technology
12 Yearsyrs
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Average Length of Employment
Systems Specialist 4.2 years
Programmer Analyst 4.0 years
Systems Analyst 3.4 years
Production Analyst 3.3 years
Senior Analyst 3.3 years
Lead Technician 3.3 years
Computer Analyst 3.3 years
Systems Engineer 3.2 years
Network Technician 3.1 years
EDI Analyst 3.1 years
Systems Consultant 3.0 years
Technical Analyst 3.0 years
Business Analyst 3.0 years
Analyst Lead 2.9 years
Design Analyst 2.8 years
Operations Analyst 2.7 years
Automation Analyst 2.7 years
MIS Analyst 2.7 years
PC Analyst 2.7 years
Software Analyst 2.6 years
Developer Analyst 2.5 years
Database Analyst 2.5 years
Analyst 2.4 years
Solutions Analyst 2.4 years
Consultant 2.4 years
Support Analyst 2.3 years
Deployment Analyst 2.2 years
Help Desk Analyst 2.1 years
Onsite Coordinator 1.9 years
Top Employers Before
Internship 4.0%
Consultant 3.9%
Developer 3.3%
Top Employers After
Consultant 8.0%
Analyst 3.0%
Manager 2.7%

Technical Analyst Demographics

Gender

Male

66.7%

Female

30.6%

Unknown

2.7%
Ethnicity

White

68.3%

Asian

19.1%

Hispanic or Latino

8.4%

Unknown

3.2%

Black or African American

1.0%
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Languages Spoken

Spanish

40.1%

French

9.3%

Mandarin

6.8%

Carrier

6.8%

Chinese

5.9%

German

5.2%

Hindi

4.9%

Japanese

3.7%

Portuguese

3.4%

Arabic

1.9%

Vietnamese

1.5%

Russian

1.5%

Cantonese

1.5%

Italian

1.2%

Tamil

1.2%

Polish

1.2%

Telugu

0.9%

Hebrew

0.9%

Kannada

0.9%

Cheyenne

0.9%
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Technical Analyst Education

Schools

University of Phoenix

20.9%

Strayer University

6.2%

More Tech Institute

6.2%

Pennsylvania State University

5.1%

University of Houston

4.8%

Carnegie Mellon University

4.8%

University of Texas at Dallas

4.7%

University of Illinois at Chicago

4.4%

Northeastern University

4.1%

Drexel University

4.0%

New York University

3.8%

University of Maryland - University College

3.8%

Illinois State University

3.7%

DePaul University

3.5%

George Mason University

3.4%

Western Governors University

3.4%

Texas A&M University

3.3%

American InterContinental University

3.3%

Capella University

3.2%

Colorado Technical University

3.2%
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Majors

Computer Science

17.0%

Business

16.4%

Computer Information Systems

9.6%

Information Technology

9.5%

Electrical Engineering

7.8%

Computer Engineering

4.3%

Management Information Systems

4.1%

Computer Networking

4.1%

Information Systems

4.0%

Finance

3.2%

Management

3.1%

Engineering

2.6%

Computer Applications

2.4%

Electrical Engineering Technology

2.3%

Project Management

2.1%

Accounting

1.8%

Communication

1.5%

Marketing

1.5%

Education

1.4%

Computer Programming

1.3%
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Degrees

Bachelors

45.9%

Masters

23.7%

Other

14.9%

Associate

9.2%

Certificate

3.7%

Diploma

1.3%

Doctorate

1.2%

License

0.1%
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Internship
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Real Technical Analyst Salaries

Job Title Company Location Start Date Salary
Technical Lead/Analyst New York Technology Partners, Inc. Ashburn, VA Nov 08, 2014 $100,000
Technical Lead/Analyst New York Technology Partners, Inc. Ashburn, VA Apr 01, 2013 $100,000
Ultipro Technical Analyst Com4 Global Inc. Ashburn, VA Sep 15, 2018 $92,400
Ultipro Technical Analyst Com4 Global Inc. Ashburn, VA Sep 15, 2018 $72,000
Technology Analyst-US Infosys Limited Ashburn, VA Feb 29, 2016 $69,513
Technology Analyst-US Infosys Limited Ashburn, VA Jan 18, 2016 $66,066
Technology Analyst-US Infosys Limited Ashburn, VA Mar 14, 2017 $65,612
Technical Analyst Business Pointers Incorporated Ashburn, VA Oct 01, 2012 $65,000
Technical Analyst Business Pointers Incorporated Ashburn, VA Jan 31, 2013 $65,000
Technical Analyst Business Pointers Incorporated Ashburn, VA Mar 26, 2013 $65,000
Technical Analyst Eminence It Solutions, Inc. Ashburn, VA May 31, 2010 $64,085
Technology Analyst-US Infosys Limited Ashburn, VA Jul 17, 2012 $63,720

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Top Skills for A Technical Analyst

HardwareDataAnalysisPl/SqlProceduresWebServicesCustomerServiceTechnicalSupportRemoteDesktopSupportPCTroubleshootUnixActiveDirectoryFinancialSetupSQLServerBusinessRequirementsWindowsXPOnsiteMainframe

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Top Technical Analyst Skills

  1. Hardware
  2. Data Analysis
  3. Pl/Sql
You can check out examples of real life uses of top skills on resumes here:
  • Ordered, installed, modified and removed hardware and software as per corporate standards.
  • Perform Facets Data Analysis and data mapping between Facets Data and legacy system.
  • Developed and modified Oracle PL/SQL codes like stored procedures, functions and triggers based on technical and functional specification documents.
  • Created Disaster Recovery documents and procedures for senior management.
  • Created Web Services for Remote calling using Axis and SOAP.

Top Technical Analyst Employers

Technical Analyst Videos

Technical Analysis: A Career Changing Trade

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