Technical analyst job description

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Apple is well-known around the globe for remarkable products and innovation. But did you know that Apple also has one of the world's most sophisticated, streamlined and innovative behind the scenes IT infrastructures including a diverse financial systems landscape?The IS&T Enterprise and Partner Systems team is responsible for implementing ground breaking solutions across the diverse systems landscape which are at the core of our ability to support the meaningful business needs critical to the day-to-day operations at Apple. Be ready to make something phenomenal when you come here. Dynamic, inspiring people and innovative, industry-defining technologies are the norm at Apple. The people who work here have reinvented and defined entire industries with our products and services. The same passion for innovation also applies to our business practices - strengthening our commitment to leave the world better than we found it. You should join us if you want to help deliver the next amazing Apple product.We have an opening for an SAP Technical Analyst who has the right mix of SAP technical and leadership skills to optimally deliver sophisticated projects in Apple's fast-paced environment. You will join a team of developers to build reliable, scalable and secure solutions to power all Apple functions such as Sales, Retail, Finance, Services, and Operations. You will be responsible for design, development and deployment of on-premise and cloud enterprise solutions using a combination of SAP technologies and platforms.The candidate needs to be hands-on with crafting and developing custom solutions ground-up.
Key Qualifications


3+ years proven experience contributing and leading cross-functional projects or tracks from initiation to delivery as Technical Analyst / Lead. 2+ years of experience in SAP Application Development and Support, namely must have ABAP/Web Dynpro knowledge and practical experience. Must have knowledge of best practices in software development, system integration, unit testing and application performance tuning. Understanding/hand on experience with S/4 HANA, HANA and/or SAP BTP is a plus. Knowledge of software engineering practices, standard methodologies for the full software development lifecycle, including coding standards, code reviews, source control management, build processes, testing, and deployment. Ability to define and execute repeatable user/vendor onboarding processes for enterprise systems. Able to deliver quality solutions within scope and timeline in an environment with high expectations and challenging timelines. Ability to quickly learn and adapt new concepts and technologies. Excellent verbal and written communication skills. Basic understanding of complex/composite system design. Self motivated and able to work with minimal supervision. Goal and detail oriented, innovative, sensitive to established scope & timelines, strong at technical analysis Strong verbal and written communication skills, including creation/delivery of technical presentations and meeting facilitation (both in person and remote) and an ability to drive consensus with key stakeholders. Ability to work comfortably with incomplete information and deal with ambiguity in a fast paced environment. Detail-oriented with ability to lead projects.



Description


As an SAP Technical Analyst, we look forward to your contributions for development, troubleshooting and performance tuning of on-premise and cloud applications developed using a combination of SAP technologies and platforms. As an analyst you will manage application issue escalations, participate and contribute in application improvement efforts enabling reliable, secure and robust enterprise solutions. You will have opportunities to work with other IS&T Teams, Partners and Business teams to execute assessments and Proof-of-Concepts (PoCs) that may evolve into production solutions. This role will lead the onboarding of key business users to existing enterprise solutions and provide support as needed. We require strong verbal and written communication skills, including presentations creation/delivery and meeting facilitation and an ability to drive consensus with key stakeholders.


Education & Experience


Bachelors degree and/or Masters degree in Computer Science, Information Science, Information Technology and hands-on work experience in SAP is preferred. Certifications in SAP and Project Management Professional (PMP) are a plus but not required.


Additional Requirements



Be based in Austin, TX or willing to relocate to Austin, TX Ability to work with offshore teams during their respective timezone as required.

Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We'll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

The EDI Technical Analyst is responsible for the analysis and development of EDI processes and initiatives. This role will work on EDI projects under the direction and supervision of senior EDI team members for the creation and changes to EDI processes. In addition, this role will proactively review and suggest changes to requirements gathering, EDI process design, and EDI project implementations to continually improve the speed of delivery and first-time success of EDI implementations.
Essential Functions



Strategy & Planning


Analyze and assess existing EDI processes to provide recommendations to address, prevent and/or resolve business issues. Provide recommendations to address and resolve business issues for a specific business group.


Acquisition & Deployment


Help plan and organize tasks, report progress, manage & coordinate with cross-functional teams for EDI project implementations. Review and suggest changes to requirement gathering, EDI process design, and EDI project implementations to continually improve the speed and first-time success of EDI implementations.


Operational Management


Aid in the troubleshooting and resolution of EDI and related integration support issues. Work with existing systems to track and manage requests and issues. Monitor production systems to identify opportunities to increase efficiencies. Develop and implement project plans to successfully meet objectives.


Incidental Functions


Attend meetings on behalf of the EDI team. Participate in 24/7 on-call support rotation as needed. Train and share knowledge with the EDI team. Assist with Lean projects as may be required to contribute to the efficiency and effectiveness of the B2B/EDI team. Minor travel may be required (domestic and international). Work hours outside the standard office 7.5-hour workday may be required.


Position Requirements



Formal Education & Certification


Bachelor's degree in or foreign equivalent in a related field or equivalent experience.


Knowledge & Experience


2+ years IT or business experience. Familiarity with an enterprise DBMS, such as Oracle or SQL Server (Oracle experience preferred).


Personal Attributes


Strong written and oral communication skills. Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly. Highly self-motivated and directed. Ability to work in a team-oriented, collaborative environment. Ability to prioritize and execute tasks in a high-pressure environment. Ability to effectively move forward on tasks even with ambiguous or changing requirements. Ability to work effectively in a multi-cultural environment. Strong commitment to inclusion and diversity.

Must be legally authorized to work in the country of employment without sponsorship for employment visa status now or in the future.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace.All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Title:
Intermediate Technical Analyst/Writer (Technical Analyst/Writer II)

Position is contingent on contract award.

Work Location: Contractor location

Job Summary: Support development, operations, and documentation of DoD unclassified and classified applications for projects sponsored by the Defense Advanced Research Projects Agency (DARPA) and conducted by Naval Information Warfare Center (NIWC) Atlantic, Charleston SC. Assist in collecting and organizing information for preparation of user manuals, training materials, installation guides, proposals, and reports. Edit functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents. Interface with external and internal team contractors and subcontractors in project execution.

Required Qualifications:

• Clearance: Active DoD SECRET security clearance.
• Education: Bachelor's degree in Engineering, Information Systems, or a related technical field. Non-technical BA or BS degree accepted if the candidate has significant technical project work experience.
• Experience: Five to twelve years of relevant technical experience applying principles, methods, and knowledge of specific functional areas of expertise to specific task order requirements.
• Experience preparing detailed documentation for complex technical projects in conformance with strict product preparation guidelines.
• Expert proficiency with Microsoft Office products including Word, Excel, and PowerPoint.

Desired Qualifications:

• Ability to obtain DoD TOP SECRET security clearance.
• Experience successfully contributing to complex DoD, Navy, NIWC and/or DARPA Science and Technology (S&T) projects.

In compliance with the U.S. federal government's vaccine mandate, only candidates who are fully vaccinated for COVID-19 or have a reasonable accommodation or approved medical exception will be considered for this position.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.