Technical Analyst

Top Technical Analyst Skills

Below we've compiled a list of the most important skills for a Technical Analyst. We ranked the top skills based on the percentage of Technical Analyst resumes they appeared on. For example, 6.9% of Technical Analyst resumes contained Data Warehouse as a skill. Let's find out what skills a Technical Analyst actually needs in order to be successful in the workplace.

The six most common skills found on Technical Analyst resumes in 2020. Read below to see the full list.

1. Data Warehouse

high Demand
Here's how Data Warehouse is used in Technical Analyst jobs:
  • Performed business and functional requirements-gathering and analysis, for E-commerce Dashboard and Data Warehouse initiative.
  • Analyzed various data feeds and designed data warehouse to cater to various business requirements.
  • Used SSIS to create ETL packages to validate, extract, transform and load data into data warehouse and data marts.
  • Utilized Data Warehouse to facilitate reporting and analysis of managed data for the Sales & Pharmacy departments using MS Access.
  • Involved in analyzing existing logical and physical data modeling with STAR and SNOWFLAKE schema techniques using Erwin in Data warehouse.
  • Implemented Type 1 and Type 2 methodologies in ODS tables loading to keep historical data in data warehouse.
  • Subject matter expert on Supply Chain Data Warehouse to verify that data was accurate and secure.
  • Used SSIS to implement the Slowly Changing Dimensions, to maintain Historical Data in Data warehouse.
  • Design the Data Warehouse from scratch with respective Data Marts with Fact and Dimension Tables.
  • Involved in complex framework development to convert the upstream Source data into data warehouse.
  • Extract, Transform and Load data into data warehouse environment for reporting purposes.
  • Maintained Data Warehouse by loading dimensions and facts as part of project.
  • Supported the batch process that updated a Home Services Data Warehouse.
  • Test and load SSIS packages to populate data warehouse.
  • Facilitate the Enterprise Data Warehouse (EDW) goals and objectives through data validation, data conversion, and troubleshooting.
  • Design, develop Informatica mappings, enabling the extract, transport and loading of the data into data warehouse.
  • Used Informatica PowerCenter 9.6 for extraction, loading and transformation (ETL) of data in the data warehouse.
  • Used Informatica PowerCenter 9.6 and its all features extensively in migrating data from OLTP to Enterprise Data warehouse.
  • Designed and developed firm's data warehouse utilizing Oracle 7.1 and Cognos's Impromptu/PowerPlay.
  • Participated in data warehouse dimensional modeling task force (Kimball design).

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2. Web Application

high Demand
Here's how Web Application is used in Technical Analyst jobs:
  • Tested Java web applications to establish functionality and effectiveness.
  • Gained significant exposure in web application development.
  • Developed a web application to show the data received and to auto reprocess the data received by admins of the application.
  • Assisted with daily backups of files and VMDK s. Develop scripts and web applications as required by the business.
  • Design, Maintain, and code current and new web applications in Java and C# * Production Support
  • Worked on enhancements to MGI, a web application in Struts MVC hosted in web logic server.
  • Created MOSS web applications, site collections, SSP, configuring DNS, configuring Excel Services.
  • Created training documentation to enable new and current staff to quickly support our agent web application.
  • Involved in troubleshooting the performance issues related to web application running on virtual machines.
  • Led engineering effort of developing Freddie's Web application and integration servers.
  • Project: Victoria Web Application and Viper J Application Team.
  • Use VS 2010 and VS2013 to develop web applications.
  • Developed and Hosted the Web application in IIS 7.0.
  • Worked on both Windows and Web Applications.
  • Developed a complete web application from scratch using Struts 2 Framework, JSP, Hibernate, Weblogic and Oracle 10g.
  • Project Description: Worked on an intranet web application for a finance domain client (Wells Fargo).
  • Design, develop and implement a suite of web applications scalable for 12,000 daily transactions.
  • Evaluated and re-designed the web application system DSL created in the Design and Intelligence Lab.
  • Developed ITStore system, a shopping cart web application in ASP.NET MVC.
  • Developed java web application using RAD7.0, JSP, JavaScript, Struts, Jdbc * Oracle9i and Toad at the backend.

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3. Pl/Sql

high Demand
Here's how Pl/Sql is used in Technical Analyst jobs:
  • Developed PL/SQL Procedures to drop Indexes, Build Indexes, Truncate Table, and Analyze Table trigger the Business Objects reports.
  • Developed and modified Oracle PL/SQL codes like stored procedures, functions and triggers based on technical and functional specification documents.
  • Develop and enhance PL/SQL code (Flow Trough s) in various legacy systems.
  • Worked on Table partitioning, mutating table issues and advance PL/SQL bulk collect features.
  • Developed PL/SQL package to validate and insert the validated data into interface tables.
  • Created Packages, Tables, Stored Procedures and Views in T-SQL and PL/SQL.
  • Implemented PL/SQL scripts in accordance with the necessary business rules and requirements.
  • Developed the PL/SQL procedures, functions and cursors for the data extraction.
  • Generated PL/SQL scripts to perform data validation and error detection.
  • Involved in debugging PL/SQL Queries and stored procedures.
  • Developed PL/SQL procedures for deleting the data.
  • Experienced working with DBMS packages, Oracle BFILE, DBMS_SQL, UTL_FILE PL/SQL packages.
  • Work on changes using Pl/SQL and Unix.
  • Involved in writing PL/SQL & ESQLC programs.
  • Improved system performance by automation and development of PL/SQL codes; reduced IT support by 50%.
  • Develop SQL and PL/SQL script for complex adhoc reports.
  • Designed and developed programs using Finacle Scripting, Oracle, PL/SQL & UNIX and deployed them on the Finacle server.
  • Worked on various technologies and have good knowledge on Web ADI, PL/SQL, Form Personalization, Forms and Workflow.
  • Provided system performance improvement through automation and development of complex PL/SQL codes, ETL workflows, reporting solutions.
  • Performed Unit testing & System testing for various applications in esql C, PL/SQL & Informix 4GL.

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4. Technical Support

high Demand
Here's how Technical Support is used in Technical Analyst jobs:
  • Provided technical support for computer and warehouse automation equipment resources.
  • Assisted other technical support agents with advanced problem resolutions.
  • Provided technical support within team environment for retail and call centers, involving approximately 450+ clients / internal customers throughout Virginia.
  • Provide technical support and procedural information for Network access, Campus Printing, and CSU E-mail accounts.
  • Provided professional technical support for the enterprise FoIP software RightFax via RDP and Voice Calls.
  • Served as operating system expert, providing technical support for Trade floor and surrounding offices.
  • Acted as the point person for key technical support escalations dealing with high profile clients.
  • Work closely with department contacts on issues to improve customer relations and technical support.
  • Provided 2nd Level technical support for software, web, and database issues.
  • Provide technical support for worldwide users and ensure proper maintenance of workstations.
  • Processed a daily average of 35 inbound and outbound technical support calls.
  • Delivered 2nd level technical support to current and new business applications.
  • Provide technical support to faculty, staff, and students.
  • Provide functional and technical support to all Headquarters based employees.
  • Provide technical support to Professors, tutors & students.
  • Provide Technical Support for all Hallmark stores nationwide.
  • Provided advanced technical support for Autobase products via telephone and remote connection.
  • Manage & Support Systems & Users Provided technical support to user community responding to questions or problems.
  • Provide technical support for RightFax software to customers and Partners 2.
  • Provide technical support for Rear Seat & Seatbelt PDT.

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5. Customer Service

high Demand
Here's how Customer Service is used in Technical Analyst jobs:
  • Provided leadership critical to achieving goals for operating efficiency and customer service for this major client.
  • Earned solid reputation for resolving complex issues and providing exceptional customer service.
  • Perform monthly quality audits and remediation with customer service representatives.
  • Provided customer service for brokers and policyholders.
  • Managed incoming calls and responded to client requests; logged and tracked inquires to comply with customer services statistics.
  • Provide excellent customer service by processing customer phone calls and e-mails to maintain established servicing goals.
  • Provided customer service and support to customers regarding their credit files orders through the Gateway System.
  • Provided instant retrieval of claim data and its image for customer service staff and claims examiners.
  • Provided technical and end user support for entire customer service organization of 200.
  • Provided effective technical support and excellent customer service to 7,000+ employees and consultants.
  • Provided SABRE software customer services and telephone support for internal and external customers.
  • Provide ongoing training and development to improve customer services and quality of performance.
  • Applied good understanding of customer service techniques as required to address PC.
  • Trained new staff in customer services, and administrative policies and procedures.
  • Managed high levels of customer service and operational excellence to achieve corporate objectives and deliverables.
  • Coordinated metric reporting to ensure high level of accuracy/customer service.
  • Received highest customer service rating out of 9 team members, with a 4.8 out of a possible 5.0.
  • Project name : LTCP - PS Portal PS Portal is the application used by the Customer Service Representatives.
  • Served as the Super User for Mercy on Trizetto's customer service website and Onyx support site.
  • Provide excellent customer service to Advisors and staff.

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6. Test Cases

high Demand
Here's how Test Cases is used in Technical Analyst jobs:
  • Involved in the creation of Test Plan, Test Cases and Test Procedures required for Manual Testing.
  • Prepared Parallel Testing test cases for analyzing the results between ICD 9 and ICD 10 projects.
  • Write and execute test plan and test cases, review and modify Sanity Check list.
  • Work closely with the QA team to help create manual test cases and test plans.
  • Drafted Test Strategies, Test Cases and Test Plans based on Functional Specifications.
  • Used Quality Center for requirements, test cases, execution and defect reporting.
  • Review of Test cases, queries and procedures with CVS Business partners.
  • Created and executed system test plans and test cases, test scripts.
  • Prepare test cases sufficient enough to test all the functionality expected.
  • Involved in creating, implementing and reviewing the Unit test cases.
  • Test the programs based on the test cases prepared.
  • Created automated test cases for all the features involved.
  • Prepared Unit Test Cases, Unit Test Plans and Traceability matrix for all the monthly enhancements.
  • Implemented Adapter for integrating Open ID with Product Writing unit test cases for implemented Features.
  • Developed Informatica 5.1 mappings for defect resolution of Home Loan Servicing Systems test cases.
  • Developed Ariba application work flows, test cases, and test scenarios.
  • Designed, built and documented test cases for business RFPs.
  • Developed Unit Test Cases using JUnit.
  • Executed test cases and updated status in Quality Centre and Jira.
  • Involved in Writing and reviewing unit test cases Experience in uBuild & uDeploy tools for code build & deploy in server.

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7. Windows XP

high Demand
Here's how Windows XP is used in Technical Analyst jobs:
  • Install, configure and troubleshoot operating systems and application software including Microsoft Office Suite, Windows 2000, and Windows XP.
  • Project lead in AD consolidation and Windows XP migration projects; domain controller removal from Active Directory including manual metadata cleanup.
  • Image and stage user and clinical systems with Win 7 and Windows XP for deployment within the TCH network.
  • Performed Software upgrades and updates after install Windows Operating Systems that included Windows XP, 7, 8.1.
  • Assisted Systems Engineering with testing for Project Harmony, Windows XP SP2 upgrade and current Marriott applications.
  • Migrated users from Windows XP to Windows 7 64 bit and upgraded versions Mac OSX version.
  • Provided remote support to clients including: Support for Microsoft Office XP/2007 and Windows XP/2000.
  • Aided in administrative support for users in a Windows XP SP3 environment.
  • Experience in Windows XP, Windows 7 and Windows Server environments.
  • Implemented upgrade of Windows2000 workstations to Windows XP.
  • Supported both Windows XP and Windows 7 platforms.
  • Install, configure, troubleshoot and instruct End Users on Windows XP, 2000 and MS Office products.
  • Upgrade desktops and laptops from Windows XP to Windows 7 (PXE and local).
  • Worked with Windows 2000, Windows XP.
  • Provide hardware and software support for Netware, Windows 2000 servers, Windows XP desktops, and networked printers.
  • Install and configure Windows XP on Virtual PC platform with established corporate standards and security provisions.
  • Integrate touch screen interface with Windows CE and Windows XPe base image.
  • Supported Citrix and Windows XP and Windows 7 environments.
  • Prepared various work instructions Environment: LabWare LIMS V 5.0 , Database: Oracle 10g, O/s: Windows XP &2003Server
  • Provide technical and analytical support in Windows 2000, Windows XP and Novell operating systems and POS systems.

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8. Business Requirements

high Demand
Here's how Business Requirements is used in Technical Analyst jobs:
  • Configure and customize the Clarity PPM application according to approved business requirements and design specifications.
  • Work with business analysts/business partners to determine and translate Clarity business requirements into technology solutions.
  • Interacted with client to convert business requirements into technical requirements and high level design.
  • Experienced in gathering, analyzing and documenting business requirements and articulating respective technology solutions.
  • Developed Report Mock-up samples before User interaction to analyze the business requirements.
  • Created Functional System Document from the approved Business Requirements Document.
  • Provide continuity of business requirements for customer during implementation process.
  • Gather and interpret Business requirements into a technical solution.
  • Consulted with project stakeholders to clarify business requirements.
  • Document detailed business requirements, functional specifications, use cases, test plans and test cases and deployment procedure.
  • Trained candidates on how to develop communication skills, helped in understanding the business requirements and project goals.
  • Created business requirements and system specifications with a strong focus on meeting the needs of the customer.
  • Coordinated IT activities within the network infrastructure to meet the SMART grid business requirements and goals.
  • Developed and Modified Reports as per business requirements in SD, MM and PP modules.
  • Developed business requirements, use case modeling, and documentation for various projects.
  • Suggested various changes in the physical model to support the business requirements.
  • Suggested expansions for DLP programs as per business requirements.
  • Analysed the Business Requirements and System Specifications for better understanding and implementation in the application.
  • Translated client/business requirements into refined and scalable technical design.
  • Developed reports using the Teradata advanced techniques like rank, row number Communicated with business users and analysts on business requirements.

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9. Desktop

high Demand
Here's how Desktop is used in Technical Analyst jobs:
  • Imaged desktops and laptops using Marriott standard imaging processes and installed applications using Marriott Application Installer.
  • Performed desktop support for approximately 500 users.
  • Acquired and maintained knowledge on newly purchased & existing supported desktop software, hardware, and systems.
  • Contribute heavily to Global Help Desk and provide local support for desktop, laptop and mobile devices.
  • Install and perform minor to major repairs on laptops, desktops, software, and peripheral equipment.
  • Served as desktop support analyst for 5,000+ users, including desktops and laptops.
  • Respond to end user desktop incidents and requests reported to the service desk.
  • Formatted desktops, received inbound calls to support end users issues.
  • Transition Ritz-Carlton Information Resources standards to Marriott standard desktop and systems.
  • Provided technical assistance, desktop support for approximately 30 employees.
  • Provided desktop support for two call centers and management staff.
  • Managed desktop and network technology for Vogue and Details magazine.
  • Evaluate tools to facilitate deployment of desktops to users.
  • Created images for laptops and desktops for each dept.
  • Managed all desktops and laptops in building.
  • Assisted with transitioning the computer center to Virtual Desktop Interfaces by deploying over 420 VMware based thin clients.
  • Deployed, maintained and supported Windows and Mac desktop/laptop computers, PDA's, iOS/Android mobile devices.
  • Maintain and support Dell desktops and laptops Troubleshoot network, server, printer and computer issues.
  • Plan upgrades and roadmaps for new desktop management tools.
  • Image desktops, laptops, POS, Tablets, and etc.

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10. Unix

high Demand
Here's how Unix is used in Technical Analyst jobs:
  • Enhanced the SQR processes to include and initiate the UNIX commands to deliver the output files for various vendors.
  • Compiled COBOL on Windows NT and UNIX when COBOL objects were delivered with a new PeopleSoft Application Patch.
  • Work with Systems Development group to test and implement new applications within Unix and NT environments.
  • Designed End-to-End solution approach for sending automated Sales Report to business, using Unix Shell Scripting.
  • Experience working on Shell scripting in Unix and also to trigger different java applications from Unix.
  • Used Git as version control tool; Worked in Windows and Unix platform.
  • Trained co-workers on how to compile COBOL on Windows NT and UNIX Servers.
  • Provide support for HP3000 UNIX system used for manufacturing and accounting systems.
  • Provided secondary server support for all of FAHC's Unix servers.
  • Gained proficiency in the use of UNIX based real-time operating systems.
  • Execute Unix shell scripts and made minor modifications as required.
  • Interacted with UNIX support group to resolve server issues.
  • Developed UNIX Shell scripts to automate repetitive database processes.
  • Modified existing Unix Scripts to meet the requirements.
  • Monitored Unix Servers and Processes using TIVOLI.
  • Maintained UNIX FTP scripts and the CRONTAB UNIX scheduling system.
  • Administered UNIX Systems for clustered AIX Servers running Dynamic LPARs with fiber attached SAN storage.
  • Worked with CA-Unicenter for tracking and checking different jobs on Windows NT and UNIX.
  • Designed sessions to execute pre and post UNIX scripts.
  • Developed Bteq scripts to load data to Teradata and developed UNIX scripts to access Teradata.

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11. PCS

high Demand
Here's how PCS is used in Technical Analyst jobs:
  • Installed/configured PCs and network printers, and setup/configured PC peripherals.
  • Second level support for networked PCs/laptops using various operating systems (2000, XP, Windows 7, etc).
  • Automated installation of software & patches to 1000+ end user PCs via DOS batch files and Microsoft Systems Management Server.
  • Identified trends that adversely impacted the Sprint PCS wireless network and drove improvements to enhance the customer experience.
  • Install, maintain, and provide support for printers, PCs and laptops throughout the Hospital.
  • Provide desktop hardware and software problem identification and resolution for all PCs and related equipment.
  • Upgraded to Windows 2000 PCs to keep abreast of technology to increase client productivity.
  • Supported and repaired PCs, laptops, printers, and monitors.
  • Provided workstation support for all Triton PCS associates.
  • Configured and ghosted images for PCs and servers.
  • Added/removed PCs from the domain when needed.
  • Provided workstation support for all TritonPCS associates.
  • Inventory of all PCs in Rochester.
  • Installed and tested PCs and printers.
  • Created and tested images for PCS (Portable Cart System) rollout.
  • Networked 200 new PCs to an existing 1,200+ node Novell system.
  • Provide support for Dell PCs and Lexmark printers.
  • Migrated outpatient imaging center PCs to Meditech.
  • Supported: Dell & HP PCs Lexmark & HP printers
  • Support included Aloha and Northstar POS systems, KDS Systems, along with Windows PCs and Sonicwall firewall.

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12. SQL

high Demand
Here's how SQL is used in Technical Analyst jobs:
  • Designed and developed executive level metrics reporting using MySQL.
  • Created SQL scripts for new programs within Data Stage for new stages within the Regional Profitability Reporting (RPR) processes.
  • Leveraged MySQL database to store and retrieve the relevant data for each person in project who interacted with Robots.
  • Integrated Retailer Services (IRS) are restful services which fetch data from MySQL database.
  • Implemented SQL Server Reporting Services (SSRS) packages to create reports with production data.
  • Provided assistance with SQL databases and determine the effective resolutions by running SQL queries.
  • Enhanced BW data model and BO-Data Services jobs with SQL snippets for this application.
  • Designed, implemented and tuned interfaces and batch jobs using PL/SQL.
  • Improved performance efficiency of dashboards and reports by tuning SQL queries.
  • Developed SQL Server database deployment automation using REDGATE tools.
  • Created Oracle and SQL server explain plans for SQL.
  • Developed professional reports using SQL and Crystal Reports.
  • Created stored procedures and SQL views.
  • Worked with Windows 2000, SQL and Exchange servers.
  • Provide Warranty Support after successful Release Technical Details: PL / SQL, UNIX and Oracle Database.
  • Used MySql as the database Prepared detailed design specification for the voided and corrected module.
  • Worked as a team member and technology used was Oracle PL/SQL and autosys job creations.
  • Utilize historical data to generate SQL and Netscout reports to identify trends across monitored items.
  • Utilized skills: Citrix, Teradata, Datastage, SQL, Tidal Scheduling software, Scripting, Data administration.
  • Created PL/SQL packages, stand alone procedures, and stand alone functions.

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13. Troubleshoot

high Demand
Here's how Troubleshoot is used in Technical Analyst jobs:
  • Provide telephone resolution to users for hardware and software configuration, Active Directory administration, upgrades and troubleshooting initiatives.
  • Provided technical assistance to faculty and students using the LSU network, and provided customer service/troubleshooting assistance.
  • Coordinated with vendors to troubleshoot connectivity problems and data circuit issues.
  • Involved in spool Administration for configuring printers and troubleshooting spool request, deleting old spool jobs and working with TemSe objects.
  • Identified and troubleshooted network issues and escalated issues to network support in order to resolve switch, router and circuit issues.
  • Performed troubleshooting password resets, network printers, and user and contract groups set up in Active Directory.
  • Recorded extensive notes on all troubleshooting steps and wrote articles to document findings for future use.
  • Managed issue logs and carried out troubleshooting, testing and deployment of bug fixes and patches.
  • Install, configure and troubleshoot workstations and printers according to company standards and procedures.
  • Assisted customers with troubleshooting and answered an average of 70-80 support calls per day.
  • Research and troubleshoot problems using available tools such as the help desk knowledge base.
  • Created, configured, and conducted troubleshooting of Mobile devices through administrator consoles.
  • Provided troubleshooting and repair for computerized video games down to circuit board.
  • Diagnosed and troubleshooted problems with the GovTrip online application.
  • Applied troubleshooting techniques to resolve computer related issues.
  • Worked with software vendors to troubleshoot problems.
  • Provide professional troubleshooting expertise while resolving complex iOS technical issue while navigating cross-platform in Windows/Mac/Linux/Unix environments.
  • Provide front-line troubleshooting and technical customer service in support of Medtronic CareLink Monitor Upgrade patients.
  • Provided remote troubleshooting to internal clients with many different areas within the organization.
  • Provided assistance, training and troubleshooting to staff in processing 300 pension requests on a monthly basis.

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14. Active Directory

high Demand
Here's how Active Directory is used in Technical Analyst jobs:
  • Created Active Directory Organizational Units, maintains Active Directory group polices, and administer Active Directory account security & security groups.
  • Modified Active Directory accounts to ensure accessibility to various proprietary applications and databases.
  • Managed user accounts in active directory.
  • Performed security administration by validating password using NetWare Admin, NT Domain Server, Active Directory, TSO, and TPX.
  • Implement and maintain Active Directory Security Policies and procedures to protect the integrity and confidentiality of the HSHS network.
  • Administered all AFNCR user accounts utilizing DRA (Directory and Resource Administrator) & Active Directory.
  • Managed user account through Active Directory (Unlock account, Password Reset, Update Information).
  • Planned and executed on Active Directory computer migration to new forest.
  • Assigned users and computers to proper groups in Active Directory.
  • Reset and unlock End user's passwords for Active Directory.
  • Removed and corrected corrupt profiles in Outlook and Active Directory.
  • Created Shared areas and groups in Active Directory.
  • Mapped user's home drive in Active Directory.
  • Resolved corrupted profiles in Active Directory and Outlook.
  • Implemented Active Directory services for computing labs.
  • Administered Exchange 2000/2003 and Active Directory.
  • Designated security access to client applications for hospital personnel and developed security and access in Active Directory and Novell Client.
  • Managed Active Directory setting up computers, logins and permissions.
  • Directed product development and enhancement through systematized project management and solution testing * Managed user profile on Active Directory and Airwatch.
  • Used Heat, Dameware, Citrix, Active Directory, ghost 5.0, and GDisk software.

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15. Setup

average Demand
Here's how Setup is used in Technical Analyst jobs:
  • Researched and tested application partitioning and application server setup to optimize WAN performance.
  • Assist with emails issues, Microsoft Outlook, Domain Name purchases, DNS setup as well as 3rdparty domain registration setup.
  • Supported VOIP Cisco 7975 phones connectivity and setup soft phone and Cisco presence IM client.
  • Configured Profile Generator and transported settings to all clients, setup security for the developers.
  • Recommend potential trade setups including specific entry and exit prices to GFT clients.
  • Managed successful setup and remodel of retail stores and call center environment.
  • Provided help-desk support, legacy code maintenance, and desktop setup.
  • Configured setup for items, users, menu, responsibility etc.
  • Manage user's account setup and passwords within Active Directory.
  • Mail alert setup for WMS application health check.
  • Assisted with computer network setup and software integration.
  • Test environment planning and setup.
  • Developed new reporting & configuration techniques to improve scalability company-wide, saving hundreds of hours in setup and maintenance.
  • Manage printer, Network, Wi-Fi security and system applications Coordinate application setup and configuration with vendor for support.
  • Improved and expanded on-going CarePath project for Kentucky region that involved complete medical practice moves and setups.
  • Maintained wiring closets for corporate offices and two warehouses Setup and supported all videoconferences.
  • Support various business classes such as the hospitability and Telco industries setup and maintain their networks through phone and email support.
  • Provide administrative support for Avaya VoIP phone system including new user and voicemail setup.
  • Initiated and managed Office 365 setup/rollout of 250 iPads in 10 days.
  • Scan for viruses and reimage computers Perform retail setups on computers to install Ameriprise software on the computers.

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16. XML

average Demand
Here's how XML is used in Technical Analyst jobs:
  • Developed WCF service and an API that manipulates XML as per the UI expected from the mobile front end.
  • Developed Web services for other modules to access the functionality provided by the Events Manager using SOAP XML.
  • Involved in developing Services and invoking them by using XML SOAP and WSDL tool for creating proxy classes.
  • Involved in testing the XML files and checked whether data is parsed and loaded to staging tables.
  • Implemented back end integration solutions using C#, XML, Web services with the team.
  • Used JMS for sending messages and receiving XML messages through TIBCO Integration Module.
  • Involved in configuring various XML's in Hibernate, and spring framework.
  • Developed Style sheets to transform XML to client specific XML format.
  • Developed Java XML parsing program which contains two Java classes.
  • Developed the XML Reports as per the user requirement.
  • Tested with SOAP UI to verify XML transactions.
  • Experience in developing web services using JAXP (XML, SOAP, and WSDL).
  • Get the request and response XMLs from SOAPUI and perform analysis based on the issue and fix them.
  • Design and development of Core java / XML/ Design patterns/ Multi threading modules.
  • Develop PL/SQL packages, XML Publisher Report, Forms and workflow.
  • Worked with SQL Server Integration Services (SSIS) to pump the data from flat files and xml files.
  • Played a critical role in introducing new technology such as .Net and XML.
  • Deployed both sync and async versions to cater large xml orders.
  • Managed the routing of web traffic through DNS, load balancing appliances, Service XML Gateway appliances, and apache webservers.
  • Created various actions under Struts-config.xml, tiles-def.xml files.

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17. Onsite

average Demand
Here's how Onsite is used in Technical Analyst jobs:
  • Assisted onsite and offshore managers in Work Breakdown structure and estimation in order to meet project milestones.
  • Maintained Metrics for review defects and testing defects and coordinating with onsite Team members and client Architectures.
  • Communicate directly with the Clients and onsite lead for Requirements and other inputs for the Project.
  • Lead weekly project status meetings between the project development team, onsite consultants and clients.
  • Work Allocation and management of offshore and onsite tea * Optimization of database SQL.
  • Worked directly with onsite counterparts in getting the requirements and getting the codes reviewed.
  • Coordinated with onsite on collecting the requirements and delivery of the projects.
  • Provided back up of servers onsite and disaster recovery procedures when needed.
  • Played a role of Technical Analyst, onsite in Whirlpool Campus.
  • Worked with IT development teams at both onsite and offshore locations.
  • Act as liaison between onsite business users and offshore development team.
  • Provide onsite level I technical support for Maintenance of Business.
  • Point of contact for vendor related issues onsite.
  • Maintain strict Onsite and Offshore team coordination.
  • Worked in an onsite-offshore based model.
  • Key Responsibilities: Onsite SPOC (Single Point of Contact) for Production System monitoring activity planning and support.
  • Manage, maintain and support MS SQL Server/IIS/Win2000 Server onsite intranet system for tradeshow events.
  • Worked in only an Onsite based model with full development and unit testing from Onsite.
  • Provided daily report to the Onsite Co-ordinator on the current status of the project.
  • Field IT support manager and onsite DBA to support Comdex, Networld+Interop, JavaOne, Seybold, etc.

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18. Mainframe

average Demand
Here's how Mainframe is used in Technical Analyst jobs:
  • Leveraged extensive experience in multiple operating environment including mainframe connectivity and security, Windows 2000/XP workstation.
  • Supported proprietary web based Dashboard front end insurance management application and mainframe database by phone.
  • Project Leader responsibilities for Service related enhancements between AS/400 and Mainframe.
  • Ported legacy mainframe system to client/server environment.
  • Performed analysis, scrubbed, normalized and migrated legacy data from mainframe to relational SQL Server 2000 schema that I designed.
  • Performed back-up and recovery support on more than 30,000 UNIX, Mainframe, Windows Server and desktop computing systems.
  • Trained and lectured classes of client's IT personnel on Donovan Data Stereo Mainframe Emulator.
  • Facilitated production data transfer from the Mainframe into UNIX, via File Transfer Processing.
  • Provide support to end-users for PC, server or mainframe applications, and hardware.
  • Subject Matter Expert and Analyst for Service related enhancements between AS/400 and Mainframe.
  • Installed and supported printing hardware and software on Niagara Mohawk's corporate mainframe.
  • Provided second level mainframe support for 400 end user terminals and peripherals.
  • Created troubleshooting manual for Mainframe Communication, Printer & Security Issues.
  • Assisted client banks with various file creations for upload to mainframe.
  • Trained team members on business functions of mainframe insurance system.
  • Used TSO, SPF, VSAM, CLIST, IDCAMS and other mainframe modules.
  • Provide software support through EDS mainframe (PDS, ESDW).
  • Monitor and take corrective actions on automated jobs running on Autosys and TSO mainframes.
  • Used breakout boxes, protocol analyzers etc.. Tandem mainframe operator for a transaction-processing platform serving major Canadian banks
  • Mentored two of the mainframe developers in .Net.

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19. Html

average Demand
Here's how Html is used in Technical Analyst jobs:
  • Developed the presentation layer using JSP, JSTL, HTML, XHTML, CSS and client validations using JavaScript.
  • Created Rule-HTML-Harness, Rule-HTML-Section rules for the user interface and also Rule-Connect-SQL rules to integrate with Oracle Database.
  • Executed requirements using Flash action script, HTML/ DHTML code, Illustrator and Sound Forge sound engineering.
  • Assist with internet website HTML code, adding website content, images, graphics and text.
  • Designed and implemented the presentation layer using JSP, HTML, JavaScript and Cascading style sheets.
  • Developed UI pages using HTML4, JavaScript to show the basic information of inventory.
  • Modified the UI screens created by web designer using HTML5, CSS3 and AngularJS.
  • Created the User Interface screens using HTML and Twitter Bootstrap controls.
  • Provided excellent assistance to Developers in resolving HTML scripting issues.
  • Organized, designed and generated marketing HTML/CSS e-mails.
  • Developed few screens for application GUI using JSP/HTML.
  • Build the new UI using Angular JS, JSON and HTML and calling the EJB3 from Spring Controller.
  • Collected project-specific estimates from departmental leads (IA, Design, HTML, Engineering) and hand off to sales.
  • Developed Web based applications in Java using Web services, Struts, JSP, Servlets, HTML.
  • Designed and implemented user-driven templates, databases and interfaces using HTML,CSS, Java Script.
  • Developed front-end pages using grails and html5.
  • Create and maintain html and JavaScript files.
  • Created a web front-end coded with embedded SQL statements ASP, VBScript, JavaScript, HTML, CSS and DHTML.
  • Revitalized the portal using AngularJS, JBoss, Oracle, Toad, HTML & CSS from KnockoutJS.
  • Developed GUI of ASP .NET Web forms using HTML, CSS.

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20. DB2

average Demand
Here's how DB2 is used in Technical Analyst jobs:
  • Enhanced the existing complex Human Resource module using COBOL, JCL, DB2 and File Handling.
  • Design online CICS screens and batch modules with SQL queries for extracting data from DB2 database.
  • Source data resided on various different database systems including DB2, SQL Server, and Oracle.
  • Created and maintained SQL to select, update, and delete data from DB2 tables.
  • Have worked on Stored procedures, triggers and sequences on DB2 for this project.
  • Analyzed, designed, programmed and tested COBOL/DB2 conversion modules for Westinghouse Pension System.
  • Extracted data from various sources such as IMS Data, DB2 and Oracle.
  • Re-engineered legacy applications by performance tuning DB2, IMS and COBOL database applications.
  • Designed and implemented basic DB2 queries for QA testing and report..
  • Assisted in migrations from SQL Server, DB2 and Oracle databases.
  • Performed data analysis of DB2 target tables and reconciled converted data.
  • Designed and created DB2 table DCLGENS and DB2 load utility jobs.
  • Experience in MQ series and extensive DB2 stored procedure usage.
  • Added rollback logic to CICS, DB2, MQ Series in RTBT system.
  • Created number of Finance/ Human Resource and Operation reports using SSRS, Dundas with database as SQL server and DB2.
  • Installed and configured a 2 server for our new Ecomm DB2 environment.
  • Build & maintenance of IBM DB2 queries, stored procs and scripts.
  • Detail design and creating Ab Initio graphs and Korn Shell wrappers, with Database as DB2.
  • Resolved various abends by developing patches in COBOL, CICS, DB2, IDMS/ADSO and JCLs.
  • Developed new programs, jcls in COBOL, CICS, IDMS/ADSO and DB2 Worked on Mainframe/Java webservices Have ensured successful implementation.

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21. QA

average Demand
Here's how QA is used in Technical Analyst jobs:
  • Provided comprehensive software release documentation and training support staff after compiling QA test outcomes.
  • Interfaced with developers to document (highlight) errors in code or documentation to pass triage and QA.
  • Involved in the meetings with design & QA teams to finalize the user stories and release.
  • Lead QA on a full conversion of a client based ERP system to a web platform.
  • Test and validate changes to QA and production environment to ensure negative impact is avoided
  • Assisted the QA team in preparing test data and managed the testing effort.
  • Helped the QA department in laying down standards for technical writing team.
  • Participated in defect resolution and QA review of the code before delivery.
  • Designed and implemented basic SQL queries for QA testing and data validation.
  • Developed and executed test programs that helps improve accuracy of QA results.
  • Involved in ongoing development issues and also UAT and QA Defects.
  • Communicated risks and QA progress to Project Manager & team members.
  • Upload test results on HP Quality Center for QA Reporting.
  • Lead the automation team for the entire QA cycle.
  • Assisted QA Department with testing and equipment issues.
  • Conducted FT/QA application release and software testing.
  • Work with QA teams, writing test and use cases.
  • Perform QA checks on changes and fixes.
  • Developed Vitria application with QA software.
  • Trained all shift leads on technical roles, such as CICS security, data restores, common abends, and QAHiperstation.

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22. Management System

average Demand
Here's how Management System is used in Technical Analyst jobs:
  • Maintained inventory of all assigned and unassigned equipment using in-house computer inventory management system.
  • Handled project management responsibilities for the implementation of the Apropos call management system.
  • Supported Risk Management system support and enhancement efforts.
  • Organize cable management system in network closets
  • Design, develop, and program software and systems supporting websites and end-user interfaces, such as content management systems.
  • Initiated study into use of existing Tool Life Management System to monitor tool wear for machining centers.
  • Identified, corrected, and validated system wide defects through defect and QC management system.
  • Managed Mobile Device Management Systems (MobileIron, BES, and LanSweeper).
  • Use Request Management System to track all open and pending trouble tickets.
  • Used IBM GSM as the ticket and change management system.
  • Worked with all dealership data management systems including ADP/Alliance, Reynolds and Reynolds, Arkona, and others.
  • Analyzed, designed, documented, tested and supported telecommunications billing and management systems for phone cards.
  • Team Size: 7 Description iDistrict is an integrated 'District Resource Management System'.
  • Developed dashboard and reports for a department wide Internal Project Management System using SSRS.
  • Received Corporate Recognition Award for contributions to the enterprise-wide deployment of an eProcurement solution delivering the Ariba Enterprise Spend Management system.
  • Mastered Scopus and Tivoli call management systems.
  • Supported and maintained telecom expense management system, including Tangoe/Command wireless database, with research and cleanup of project issues.
  • Configure and support Netrix switches, Unix SCO platforms, micro-STPs, modems, Ungermann-Bass NetDirector Management System.
  • Led the engineering & analytical support for Planisware, an Enterprise Project & Portfolio Management system.
  • Solved technical issues during deadlines Skills Used Excel, Merlin Content Management System,

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23. Suite

average Demand
Here's how Suite is used in Technical Analyst jobs:
  • Developed automation suite for the individual requirement.
  • Worked extensively on the BMC Remedy 7.5 ITSM Suite of Applications -- Incident Management, Problem Management and Service Level Management.
  • Conducted training needs analysis, designed and developed a suite of training materials to support ILT training and self- study.
  • Designed and tested the Chart of Accounts and Time and Labor Inbound Interfaces from WorkDay / PowerPlan to Asset Suite.
  • Experience with Microsoft Office suite of products (Word, Excel, PowerPoint, and Outlook) is required.
  • Provide instructional assistance with class related computer software including Microsoft office Suite 2003, 2007, and 2010.
  • Developed Regression Test Suite in Shell script to validate all the Emailing profiles.
  • Trained users in the use of Microsoft office suite 2000 - 2003.
  • Developed and Executed DB2 SPUFI data fix scripts against Asset Suite tables.
  • Automated / Manual Regression Testing, Maintenance of test suites.
  • Tailored existing Asset Suite FA Panels using Compose.
  • Created the Information books using Adobe Master Suite.
  • Designed and developed new Asset Suite modules.
  • Provided remote systems administration and support for corporate money management suite to over 60 national and international banks.
  • Configured, upgraded and tested Globetrotter Incorporated's new SAMsuite license administration tool.
  • Coded and Unit Tested Business Object COBOL program for Blanket PO and Contract Inbound Interface from GEP to Asset Suite.
  • Experience with HP Server/Network Automation Software (SA/NA, SAS/NAS, formerly Opsware Automation Suite).
  • Developed Inbound Interface from Ariba to Asset Suite for Contracts.
  • Developed the entire application using Groovy Grails tool Suite (STS) and used Gradle scripts for building the application.
  • Support Novell Netware 3.12 and Microsoft Office Suite.

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24. C #

average Demand

25. Internet

average Demand
Here's how Internet is used in Technical Analyst jobs:
  • Assist at-home and mobile work force with internet connectivity issues including equipment configuration and set up and wireless connectivity/troubleshooting if necessary.
  • Created and updated internet group documentation on policies, procedures, application requirements and escalation procedures.
  • Research Internet/intranet technologies and software products.
  • Supported and analyzed devices from various manufacturers; Blackberry, Motorola, Nokia etc and data cards for internet or data transmissions
  • Programmed applications to allow travel agencies and companies to record business travel profiles into the reservation system via Internet.
  • Accomplished this by negotiating equipment rental, setup, delivery, support resources, and internet provisions.
  • Executed browser compatibility testing for Internet Explorer, Netscape Navigator and Fire Fox.
  • Developed a project plan for providing an Internet security solution for franchisee stores.
  • Designed Web Content Management (publishing sites, internet based sites).
  • Guided and lead administration on established policies and procedures for internet group.
  • Created an RFP for a high-speed Internet service provider for franchisee stores.
  • Report and correct internet based website product errors and or bugs.
  • Configured Internet Transaction Server (ITS) to web-enable the system.
  • Set up payers to pick up claims via FTP internet.
  • Set up and provided maintenance for Internet and intranet connections.
  • Migrated email from Netscape Internet email to Microsoft Exchange.
  • Install USB and Ethernet drivers for Internet connection.
  • Edited technical Internet and intranet site content.
  • Implemented Internet Explorer 4.0 using IEAK.
  • Conducted usability tests, including alpha and beta testing, for rebranding of Internet and intranet sites.

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26. VPN

average Demand
Here's how VPN is used in Technical Analyst jobs:
  • Maintained server, VPN gateway, IDS/IPS, desk computers, printers, routers, switches, firewalls used for testing.
  • Experience using Remote Assist Software, PC Hardware and Peripherals and Remote Access (VPN, Web VPN)
  • Created and deployed an automated install to upgrade over 1500 VPN clients and set up RSA soft tokens.
  • Managed relocation Projects for Donor Center for all Data Circuits and VPN Tunnels, and Voice communications.
  • Experience with convert Checkpoint VPN rules over to the Cisco ASA solution.
  • Used, installed and configured VPN software on PC and mobile devices.
  • Deploy, configure, and manage the VPN for Fortune 500 Companies.
  • Support and resolve technical issues related to VPN for remote users.
  • Configured and support remote users through VPN and Secure ID cards.
  • Configured laptops for wireless broadband and VPN access.
  • Experience with Ethernet LAN, WAN, and VPN networks.
  • Implemented VPN measures as related to Remote Desktop Protocol as designed for remote Hospital Administrators, Transcriptionists and other remote positions.
  • Updated technical knowledge database tool and provided 24/7 on-call support to manage firm activity using VPN and Citrix remote access.
  • Implemented and supported remote access using dialup/VPN SecurID.
  • Supported remote access using dialup/VPN.
  • Performed troubleshooting of VPN such as connectivity, authenication Performed remote access and file transfer via Tivoli with Administrative rights.
  • Provide support for client's VPNs, VMs, databases, AD, Windows server 2003/2008/2012 and hardware.
  • Process requests from clients to setup/change GPOs, VPNs, security settings, and.
  • Network Support VPN Support Office Support VMWare Support Site Lead Role as Needed
  • Support desktops & laptops (HP Probooks, Thinkpads, iPads, Macbooks with email, VPN, and SQL issues.

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27. Sharepoint

average Demand
Here's how Sharepoint is used in Technical Analyst jobs:
  • Worked with team and cross-functionally to create customized one-stop SharePoint site-collections to pull needed buyer information into one site.
  • Led and developed project to combine two dated inventory applications within SharePoint, streamlining the inventory request process.
  • Completed proof-of-concept to search documents from different sources in SharePoint for enterprise content management.
  • Documented data center instructions; uploaded documents and spreadsheets to SharePoint Portal website.
  • Established SharePoint reporting portal to increase data transparency and communication across global offices.
  • Updated technical documentation and managed documentation via MS SharePoint.
  • Decommissioned WebPages by creating and maintaining SharePoint sites.
  • Managed support content/documents using MS SharePoint.
  • Designed SharePoint 2010 architecture (site collections, site hierarchy, content types).
  • Implemented an inventory tracking system using SharePoint 2010 to track and maintain inventory records.
  • Created and maintained MS SharePoint sites for multiple training programs.
  • Administer SharePoint portal for users.
  • Leveraged SharePoint and SharePoint Designer to automate and streamline risk management processes which extensively reduced manual efforts.
  • Worked as member of various project teams including Project Office, Sharepoint, Help Desk management, and Asset Management.
  • Implement and develop sharepoint environment and train users to encourage adoption and usage.
  • Trained new employees with usage of multitude of software tools including Sharepoint.
  • Developed custom workflows and site controls using SharePoint designer 2010.
  • Implemented corporate enterprise collaboration with Microsoft SharePoint, Visio, Excel, and Powerpoint.
  • Developed, Architected and Supported all SharePoint 2003/2007 servers for Bemis North America.
  • Created Internal sharepoint sites, subs site and list; Also mangaged site permisssions.

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28. ETL

average Demand
Here's how ETL is used in Technical Analyst jobs:
  • Used Data stage as an ETL tool to extract Data from sources like Oracle and DB2 and loaded to target database.
  • Involved with Business users and ETL to implement ETL Frame Work using Data stage Server/Parallel combination of jobs.
  • Designed and developed ETL (Extract Format and Load) as a Migration Tool for Wire Templates.
  • Performed Data Quality check using SQL to assure correct data was being populated by the ETL process.
  • Created ETL designs for CDC (Change Data Capture), audits, exception handling etc.
  • Developed and supported an ETL process, loading financial department data into a complex corporate system.
  • Improvised ETL skills through building of complex ETL code for Purchase Order subject area.
  • Prepared SQL stored procedures, designed SQL databases, prepared ETL scripts in SQL.
  • Involved in tracking defects in ETL jobs and proposed solutions to Development team.
  • Created number of Parameter Files in UNIX to support the ETL loads.
  • Involved in Complex ETL Architecture designing for new interfaces in audience measurement.
  • Involved in Source target mapping documents for the ETL process.
  • Developed and optimized ETL processes, e.g.
  • Created and executed Integration and System test cases for Informatica ETL process.
  • Team Size: 4 Technologies: MS SQL Server 2008R2, SSIS (2008R2) Packages (ETL), SSRS 2008
  • Explain ETL processes; parsing for DBAs, incl.
  • Worked on ETL Informatica PowerCenter 9.5.1 Repository Tool Manager for creating workflows and also in tuning of mappings for better performance.
  • Provide ETL scripting and data transformation services to move data from client data marts into HPs EDW environment utilizing Informatica.
  • Implemented the business rules using complex ETL transformations - look-ups, Aggregators, Mapplets and Routers.
  • Worked with ETL tools, Informatica, Storm, Python, shell scripting and Autosys scheduler.

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29. UAT

average Demand
Here's how UAT is used in Technical Analyst jobs:
  • Performed live, immediate trouble-shooting and remote problem restoration for mission critical situations.
  • Evaluated and investigated new and renewal applications.
  • Identified and reported to the underwriter for possible fraud situations, resulting in annual savings of $30,000-$40,000.
  • Challenged the owner to confront the company's fragile business model to inspire action and to reevaluate priorities.
  • Support included evaluating, debugging, modifying and testing product systems software issues in Assembly and C language.
  • Research and evaluate additional PPM tools as needed to assess their technical capabilities for meeting new business requirements.
  • Received Golden Stamp Certificate for three back to back defect free SIT and UAT releases in my application.
  • Led the project from Requirements gathering, Solution design, Development, UAT, Production handover.
  • Evaluate risk of potential policy holders and recommend acceptance or rejection for Personal Lines Business.
  • Career Development Program graduate, member of Payroll System Development, General Ledger Test teams
  • Evaluate documented resolutions and analyze trends for ways to prevent future problems.
  • Manage evaluation and rating of 5 emergency or rush policy requests weekly.
  • Consulted with engineering staff to evaluate interface between hardware and software.
  • Evaluated claims data and determined adequate surcharges and rating classes.
  • Test fixes to ensure problem has been adequately resolved.
  • Worked with the Users in performing the User Acceptance Testing (UAT).
  • Trained users Documented issues and reported to senior level management or evaluation and program consideration.
  • Project /Process Improvement Project manager for customer service roll out of automated survey tool used to evaluate and improve customer experience.
  • Maintain configurations and customizations between the Clarity PPM application's Dev/QA/UAT/Training and production environments.
  • Project Title: Quattro Project Type: Development

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30. User Interface

low Demand
Here's how User Interface is used in Technical Analyst jobs:
  • Created user interface, created queries using SQL (Sequel Query Language), developed weekly, monthly and special reports.
  • Provide the functionality to amend the base forecasts produced by the base forecasting system through a web-based user interface.
  • Helped developed user interface, reporting tool, IT liaison and training for senior management and front line supervisors.
  • Coordinate with the User Interface team, applying advanced knowledge of AngularJS and other web technologies.
  • Involved in development of user interfaces, design, enhancement, testing and implementation.
  • Worked on MVP pattern to integrate the business logic & user interface layer.
  • Utilized Business Intelligence Tools to create a customized user interface and reporting client.
  • Designed and developed web-based user interfaces, web pages, and web sites.
  • Implemented various features at front end using Yahoo User Interface API.
  • Design and developing the User Interface using ASP.NET web form controls.
  • Involved in development of user interface layer using Spring framework.
  • Worked with WCF to create the user interfaces & services.
  • Worked extensively on User Interface (UI).
  • Worked on Layout Pages to user interface uniformity.
  • Used Oracle forms to create User interface.
  • Combined many basic User Interfaces of dashboards and monitoring systems into a more sophisticated, responsive user-friendly interface.
  • Front office traders will eventually use the FMM user interface to conduct pre-trade activities in the fixed income markets.
  • Deisgned and developed the Store Configuration application inclusing implementing business objects, user interfaces and stored procedures.
  • Developed user interface screens using ASP.Net, C#, XML, HTML, DHTML, JavaScript, JQuery.
  • Involved in designing the components and user interface for the application Handled the feasibility study and re-engineering for .Net migration.

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31. OS

low Demand
Here's how OS is used in Technical Analyst jobs:
  • Analyzed, investigated and resolved complex member issues referred by eligibility specialist, management and other cross functional business areas.
  • Developed increase in daily production by fostering a rewarding work environment for direct reports.
  • Provided written proposals, analysis of project goals and implementation results.
  • Provide training and mentoring to the NOC staff to ensure they are able to provide the best support possible.
  • Developed a custom ABAP Interface program - to read IT Costs BW query and update a direct update DSO.
  • Single point of contact for multiple ISP's and large business accounts such as schools and hospitals.
  • Assessed the patent potential of technologies created by University researchers and marketed those technologies to potential licensees.
  • Performed data entry in pension admin software tools, Microsoft Access, and Excel coding spreadsheet.
  • Added new hosts to our clustered environment, as per needs of the businesses.
  • Maintained the stability of both the Microsoft Windows 2000 and 2003 Operating Systems.
  • Worked closely with Developers, Business Analysts and Users and participated in the Product Design Process including specification and other document.
  • Created a batch job using Autosys/JIL to trigger a script file which process and store the customer purchase details in database.
  • Developed queries and a Design Studio Dashboard to show IT costs Actuals/Budget and integration of costs from SAP and non-SAP systems.
  • Demonstrate Salesforce capabilities to solve business problems by implementing Agile Practices and principles, writing SOQL and SOSL queries.
  • Key technical associate interfacing with business unit leadership, and project managers on store opening rollouts and closings.
  • Provided technical training for staff and faculty Assisted the Vice President of Community Development with writing proposals.
  • Maintained datastores on the Virtual hosts as required.
  • Report on - Number of Servers Implemented Success/Failure, Number of Incidents opened/closed, Adverse Impact with short/long term fix etc.
  • Experienced using Access system, PAX-IT photo image database, MRO database for outside ordering (P.Os).
  • Possess experience with Novell, Cisco and Nortel.

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32. Citrix

low Demand
Here's how Citrix is used in Technical Analyst jobs:
  • Designed and executed training program for first- and second-level employees supporting Citrix environment.
  • Implemented complete upgrade from Citrix farm to new local Windows 7 machines for over 150 users maintaining a zero productivity loss.
  • Consult with end users on the installation of the Citrix Client and RSA SecurID software for successful connection to services.
  • Provided real-time Tier 2 support and administration on Citrix servers located in two different data centers.
  • Created documentation for the installation, configuration and troubleshooting of the Citrix ICA Client.
  • Facilitated system availability by deploying and supporting >100 NT and Citrix WinFrame servers.
  • Connected into sites via modem, Telnet, FTP, and Citrix servers.
  • Ended user's session in Citrix when applications would freeze.
  • Supported Citrix Customers on hardware and software related issues.
  • Access Citrix to troubleshoot and perform other duties.
  • Project Lead for Disability Services Citrix project.
  • Experience with Cisco and Citrix clients.
  • Implemented Citrix 4.5 Presentation Farm.
  • Reset User's passwords in TIME, Solomon, PeopleSoft, Citrix, Portal, Cognos, ADP and Learning Systems.
  • Configure, maintain & manage applications residing on Citrix Metaframe Server, Windows 2000/2003 Servers.
  • Deployed BO war files on web logic servers BO Client tool Installations on Citrix Servers.
  • Revitalized maintenance and updates to VMware Host in relation to Citrix servers.
  • Manage and maintain Citrix Metaframe server access.
  • Supported Citrix Winframe/Metaframe proprietary software.
  • Identified and resolved issues with Windows [ ] R2, VMware 4/5.x, and Citrix systems.

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33. Linux

low Demand
Here's how Linux is used in Technical Analyst jobs:
  • Worked on incidents, problem and change tickets related to Unix/Linux/Windows servers and clients.
  • Support and maintain Linux, UNIX, Sun and Windows stand-alone servers.
  • Installed and configured an LPAD server using Linux and open source technologies.
  • Worked with Database administrators to tune kernel for Oracle installations on Linux.
  • Completed a proof of concept for IBM PowerVM for PowerLinux.
  • Created solutions in Unix, Linux and Windows environments.
  • Served as a MYSQL DBA on Linux systems.
  • Implemented LVM partitions for all Linux servers.
  • Work environment includes Linux & Windows Servers.
  • Managed NT 4, Windows 2000, Linux 2.2 and AS/400.
  • Resolved many issues during database migration from Solaris normal mounts to Linux with ASM disk groups following up with oracle.
  • Involved in applying new patches and packages for ldap and Linux Servers and handled issues arising out of them.
  • Add, remove and resizing Logical volumes using LVM in Linux and implementing software RAID at installation time.
  • Worked on a project to upgrade several 9i Databases to 10g/11g and 10g to 11g on Linux/Solaris servers.
  • Provide 24/7 support for production & non-production systems running on SUN Solaris & Linux Servers for RBC.
  • Use NDM to securely copy / move data from server to server and platform to platform using unix/linux.
  • Build and Administration of Redhat Enterprise Linux5.5, 6.0 and Solaris 9, 10 servers.
  • Implemented Virtualization using VMware ESX Server in Linux on HP-460C Blade, Dell-2950.
  • Develop and configured Virtual Linux Servers operating ESXi 5.5 and VSphere Client.
  • Root mirroring using veritas volume manager, patching and upgrading linux and solaris servers periodically.

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34. Infosys

low Demand
Here's how Infosys is used in Technical Analyst jobs:
  • Presented a logistics solution to top officials of the Government of India- part of a $14M deal win for Infosys.
  • Transferred to the client site (US) from India, per senior Infosys manager s recommendation for in-depth support.
  • Organized events for IWIN, Voice of Young women and other Corporate Social Responsibilities in Infosys Limited.
  • Received the IMS champ of the month Citation and appreciation from Infosys Senior Management & Client.
  • Worked as a SPOC at Offshore for DHL and Novartis EP Projects in Infosys.
  • Designed the official logo of Infosys Chandigarh in close collaboration with Design Team.
  • Track Lead of Branding Track of ARPAN, CSR wing of Infosys Chandigarh.
  • Cloud Store is an online Shopping Cart for internal purpose of Infosys.
  • Awarded INSTA award for best performance in project in Infosys Limited.
  • Awarded with Infosys PRIMA awards for excellence in project execution.
  • Completed QUALITY and PROCESS Certification successfully [Infosys Internal].
  • Received appreciations from both Infosys and clients.
  • Worked for BNSF Railways, Topeka, Kansas, USA through Infosys Ltd.
  • Rated in the top 5% of the employees across Infosys.
  • Project handled at Infosys Technologies, Bhubaneswar
  • Service Delivery-: * Transitioning of the complete project from Onshore (Client) to Offshore (Infosys).
  • Awarded star of the month many times and also awarded bonus for one of the top performer for Infosys.
  • Awarded "BCM Spot Award (H2FY10)" for the excellent performance at IBU level in Infosys Limited.
  • Coalesced existing Infosys IPs to create Finacle Mobile Banking that opened up new non-linear revenue streams.
  • Contributed in development of a cloud based marketing product by Infosys Limited called BrandEdge .

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35. Asp.Net

low Demand
Here's how Asp.Net is used in Technical Analyst jobs:
  • Coded extensively in ASP.NET targeting the Business requirements.
  • Designed and developed custom modules and forms using ASP.NET, C#, MS SQL server using vendor specific application framework.
  • Develop custom WebParts in ASP.NET/C# for Managing Information from various lines of business applications and SQL Server 2005.
  • Developed a Management Information App to Generate Reports for ILE application for Limit Approval, Status using ASP.NET.
  • Created ASP.NET based Page layouts customized to user specifications and hosted them as templates on SharePoint.
  • Designed and developed web user interface using ASP.NET 4.0 with C#.net using SQL 2008..
  • Developed new functionality and maintained existing code in ASP.NET, C# and VB6.0.
  • Rest of the components are developed using c#.net and asp.net.
  • Involved in ASP.NET Security, State Management, Caching and Encryption.
  • Support, maintain, and improve existing ASP.NET web application.
  • Worked with ASP.NET web forms, and state management.
  • Document reviews and following the standard product development life cycle process Environment: C#, ASP.NET, SQL SERVER 2005
  • Developed Proof of Concepts related to integration of ASP.NET framework and Dataflux for data quality improvement and address cleansing.
  • Directed and implemented data binding for two user interfaces, windows running under Citrix and an asp.net interface.
  • Designed and implemented Web application using ASP.Net and C# and performed validations.
  • Designed the management application in ASP.Net so updates completed could be clearly noted.
  • Developed applications using C#.NET, Asp.Net, JavaScript.
  • Migrated various reports from classic ASP to ASP.Net Deployed the complete application on IIS 7.5 web server.
  • Trust Web: This project was developed in ASP.net using C#, WCF and backend as Sql Server 2008.
  • Worked in the Equipment Finance business of US Bancorp Worked in Asp.net 4 framework to create internal websites for the clients.

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36. Visio

low Demand
Here's how Visio is used in Technical Analyst jobs:
  • Provisioned special circuits across seven states in accordance to telephone regulations.
  • Coordinated communication installation for 7 poly-corporate divisions.
  • Manage division level Information technology staff members.
  • Project Management: Daily management of numerous facility, division and corporate driven projects at main facility and remote sites.
  • Analyzed daily, weekly and monthly budget and operation activity for Field Operations compared to division and corporate goals.
  • Retail Banking Division 2nd Assistant Manager * Supervised staff of twelve or more people and managed daily operations.
  • Recommended changes in the provisioning and ordering processes which led to more efficient ordering process changes.
  • Provisioned in TSS Mainframe, Active Directory, Oracle applications and various home grown applications.
  • Used planning/provisioning diagrams to provision DS0 and DS1 circuits through the network.
  • Served as liaison between corporate IT and division automation director.
  • Manage and assist east Florida division and corporate assigned projects.
  • Provisioned remote access for all FTN employees.
  • Managed MFD Budget for Division.
  • Implemented best practices to increase Division and Regional in-efficiencies.
  • Worked on the initial turn-up and provisioning of circuits over the Alcatel 1671 and 1677 DCS.
  • Created high-quality drawings to represent flow charts, organizational charts and floor plans using MS Visio.
  • Provide 24x7 on-call support based on division IT staff rotation.
  • Monitored and provisioned alarms using the DPS Telecom T/Mon system and the Netmediator units.
  • Edited photographs/graphics with Adobe Photoshop CS2 and Microsoft Visio.
  • Used SPD 2010 for workflows, imported Visio model and displayed workflow visualization in the site.

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37. Cobol

low Demand
Here's how Cobol is used in Technical Analyst jobs:
  • Created programs using GN API, GN RPI and created/modified Screen handler, File Maintenance, CICS maps and COBOL programs.
  • Incorporated and tested Y2K changes in COBOL programs, JCL's and Control Cards and promoted new/modified code to Production.
  • Aided in the modifications to over 300 different COBOL programs and code snippets to comply with Y2K requirements.
  • Worked on projects where web pages were front end and back end being mainframes using COBOL and DB2.
  • Coded programs and modified existed programs as per specification requirements in COBOL, CICS and VSAM files.
  • Developed C and COBOL code to test LAN-based SQL database packages in an IBM micro environment.
  • Lead a 4 member offshore team implementing the design with COBOL, DB2 stored procedures.
  • Re-coded the COBOL program of a major checking statement application to increase its efficiency.
  • Code, test and implement COBOL programs in a UNISYS environment.
  • Worked extensively on COBOL to create application for the user testing.
  • Compiled COBOL on Windows NT and UNIX as necessary.
  • Led project team to update over 2500 COBOL programs.
  • Developed COBOL programs for comparison.
  • Provide technical assistance in COBOL, ASSEMBLER, SAS, EASYTRIEVE, and C languages.
  • Modified applications written in COBOL, CICS, EASYTRIEVE, DB2/SQL and SPUFI.
  • Use tools like Trillium, COBOL and FOXPRO to build databases.
  • Developed/maintained COBOL programs that produced inventory reports for manufacturing business customers and managers Developed an end-user support website.
  • Developed and supported conversion approach for conversion from Realia and XDB to MicroFocus COBOL and Oracle 7.1.
  • Used Expeditor as the primary test utility for the COBOL and DB2 applications.
  • Developed new processes to facilitate import and normalization, including data file/ reports for counterparties using VSAM/Cobol.

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38. JSP

low Demand
Here's how JSP is used in Technical Analyst jobs:
  • Involved in implementing the rich user interface using JSP Standard Tag Libraries and worked with custom tags.
  • Developed the presentation layer using JSP's, CSS, AJAX and Java Script.
  • Worked on Front End development of JSP Pages including the styling using CSS.
  • Worked on the development of JSP pages based on the mock ups.
  • Develop new screens using JSP, JSON and Java.
  • Developed various front end screens using JSP, JSTL.
  • Developed JSP pages for displaying sales information.
  • Implemented tag libraries in the JSP pages.
  • Worked on Matrix pricing application that uses JDBC, Servlets, Java Beans, JSP, XML technologies.
  • Developed a Web based reporting system with JSP, DAO and Apache Struts-Validator using Struts framework.
  • Involved in designing the user interfaces using HTML, CSS, and JSPs.
  • Create dynamic pages using JSP, JSTL and JavaScript (jQuery).
  • Developed GUI using JSP, Servlets, Java Script and HTML.
  • Implemented MVC architecture using Servlets, JSP, and Struts2.
  • Created the web pages using HTML, JSP, CSS, and Java Script & JQuery.
  • Developed User Interface using JSP, jQuery, CSS Provided warranty support and did defect analysis and defect fixes.
  • Developed business objects, request handlers and JSPs for this project using Java Servlets and XML.
  • Prepared Mockups and Developed interactive GUIs using HTML, JavaScript, CSS, and JSP.
  • Involved in the implementation phase for developing the Servlets classes and jsp's.
  • Developed UI using JSP, Servlets, HTML, Javascript, CSS.

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39. CSS

low Demand
Here's how CSS is used in Technical Analyst jobs:
  • Used Cascading Style Sheets (CSS) to apply styles to List View and some other tables in dashboards.
  • Developed custom Cascading Style Sheets (CSS) for User Interface uniformity throughout the application.
  • Designed and developing the UI components of the app using AngularJS, HTML and CSS.
  • Led a team developing a hybrid iPad application using AngularJS, HTML5, CSS3.
  • Designed table-less layouts using CSS and appropriate HTML tags as per W3C standards.
  • Developed CSS and involved in creating Master Pages to user interface uniformity.
  • Designed web forms by implementing CSS, HTML and JavaScript.
  • Developed front-end using HTML5, CSS3.
  • Programmed with HTML5, AngularJS, Bootstrap, LESS, CSS3.
  • Net, C#, JavaScript, HTML, CSS.
  • Used CSS for styling of the pages.
  • Created mock up UI screens for initial review in the design phase using HTML, CSS and JQuery.
  • Supported 2 facilities as the only desktop technician onsite maintaining a PC/server/Network environment working under UHT/CSS Remote Solutions.
  • Designed and developed the front end code using JQuery, JSON, JavaScript and CSS.
  • Developed the responsive Web designs using the LESS CSS preprocessor, CSS3.
  • Used Firebug to identify web elements using XPath and CSS selectors.
  • Migrated the application design from classic css to Twitter Bootstrap.
  • Analyzed Ericsson and Lucent AutoPlex raw call detail records for troubleshooting call detail problems in RoamEx and FMS.
  • Programmed with Dojo Mobile MVC framework, CSS/HTML5 .
  • Created webpages using HTML, JQuery, ExtJs and CSS.

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40. Design Documents

low Demand
Here's how Design Documents is used in Technical Analyst jobs:
  • Involved in translating the customer requirements into formal requirements and design documents.
  • Ratified technical and functional design documents for upcoming projects and implementations.
  • Interpret business requirements and prepares system design documents for projects.
  • Prepared the required application design documents based on functionality requirements.
  • Worked in preparing high-level and detailed technical design documents.
  • Involved in converting business requirements into functional and system design documents using designing tools in share point.
  • Worked with onshore lead to get requirements and provided technical design documents for the changes.
  • Documented migration procedures, high level design, detail level design documents.
  • Involved in documenting high level design, detail design documents.
  • Developed Design documents and knowledge center for the modules developed.
  • Prepare design documents, test documents and other process artifacts.
  • Involved in documenting technical Design Documents and Unit Test Plans.
  • Developed High Level Design and Low Level Design documents.
  • Analyze all the Programs & Create Design Documents.
  • Prepared high level and detailed level design documents.
  • Reviewed technical design documents and codes.
  • Developed technical requirements specification and design documents and performed effort estimation tasks.
  • Design Documents Creation and Technical Governance Review/Signoffs.
  • Develop Design Documents from Requirement document and place them into TFS for review by team mates and vice versa.
  • Created Eazytrieve reports, technical documents and analysis and design documents for MSP transformation.

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41. Toad

low Demand
Here's how Toad is used in Technical Analyst jobs:
  • Created scripts to create new tables, views, queries for new enhancement in the application using TOAD.
  • Used TOAD, PL/SQL developer tools for faster application design and developments Developed procedures using Dynamic SQL.
  • Used TOAD/Rapid SQL to develop and execute test scripts in SQL, to validate the test cases.
  • Leveraged Oracle Toad SQL for gap analysis between current Merck applications against the proposed vendor solution.
  • Involved in the Database Design (Relational and Dimensional models) using TOAD Data Modeler.
  • Used TOAD for writing SQL queries for validating, retrieving and comparing the data.
  • Have used Service Flow, Toad and Putty for day to day work.
  • Created and manipulated stored procedures, functions, packages and triggers using TOAD.
  • Gained Good knowledge in Oracle for loading the data from Source using Toad.
  • Defined both logical views and physical data structure using Toad Data Modeler.
  • Install Oracle and Toad and troubleshoot TNS names and database connection issues.
  • Developed SQL scripts using Toad to load test data into Oracle database.
  • Used Toad8.5 to write and tune Oracle queries and data validation.
  • Created procedures and views with the help of Toad in Oracle.
  • Worked extensively in tools like WSAD and Toad for development.
  • Tuned SQL queries and performed code debugging using TOAD.
  • Used Toad UI for all the database activities.
  • Web Logic 10, Oracle9i, TOAD.
  • Void and Return Duration : From Date: JUN 2010 To Date: NOV 2010 Software : IntelliJ, Toad
  • Worked on database tools like Toad, Aginity Netezza Workbench, Netezza Performance Server and Winsql.

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42. Sdlc

low Demand
Here's how Sdlc is used in Technical Analyst jobs:
  • Documented business and technical requirements and functional specifications using Waterfall and Agile SDLC methodology.
  • Experience assessing SDLC processes, creating and implementing Technical Specifications, Program Specifications, Estimation Sheets and Review Logs.
  • Involved in SDLC stages of application including Requirements analysis, Design, Implementation, Development and Testing.
  • Applied formal procedures through all stages of the Software Development Life Cycle (SDLC).
  • Played important role in SDLC phases - requirement analysis, design, development and integration.
  • Worked in Software development life Cycle (SDLC) involving Analysis and Methodologies.
  • Conducted weekly sessions with stakeholders and developers throughout SDLC to resolve open issues.
  • Tested products through all stages of the SDLC using Agile testing methodologies.
  • Involved in SDLC including analysis of the Gaps, coding and testing.
  • Experience in end-to-end SDLC processes in the Banking and Capital Markets domain.
  • Follow established SDLC for configuration, testing, and debugging.
  • Lead offshore team and execute all phases of SDLC.
  • Involved in developing full SDLC projects and applications.
  • Have involved in all phases of SDLC.
  • Experience working in Waterfall SDLC model.
  • Developed and implemented functional specification and documentation for the SDLC of applications, system enhancements and maintenance (i.e.
  • Conducted the full SDLC lifecycle to implement ServiceNow Software and Hardware Asset Management and integrated it with an external discovery tool.
  • End to end SDLC implementation for Presence Module UI design in VISIO for all the mobile Screens.
  • Full fledge three tier applications where SDLC and AGILE life cycle is followed.
  • Involved in full software development lifecycle (SDLC).

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43. JCL

low Demand
Here's how JCL is used in Technical Analyst jobs:
  • Developed integrated JCL builds to maintain enterprise-wide department change control libraries.
  • Performed production JCL rectification required to ensure effective system utilization.
  • Major mainframe job usage used various control and assembly languages such as JCL and ALC (Assembly Language Code).
  • Analyzed, developed, updated, debugged, tested code on new and existing programs using COBOL and JCL.
  • Modified JCL in batch jobs to correct issues from nightly batch that may have affected the Medicaid/Medicare system.
  • Enhanced multiple mainframe applications coding changes to COBOL, Hewitt proprietary language and JCL based on customer specifications.
  • Task included PROC and Vendor Program tool maintenance, modifying JCL, test data, and jobs.
  • Assisted in the conversion of a General Ledger banking system using COBOL and JCL processes.
  • Maintained system batch architecture, created JCL shells and common routines for batch programs.
  • Worked in PLI/IMS, IDEAL/DATACOMM and JCL/SAS for retirement project.
  • Implemented USS shells, along with all existing JCL.
  • Generate batch reporting and analysis processes using OS/JCL, IBM Utilities (IDCAMS, IEBCOPY, DFSORT), and SAS.
  • Use of tools like File-Manager, FILE-AID, SAR, JCL and CA7 to ease the daily performed work effort.
  • File and storage Management using FILE- AID and IBM UTILITIES with JCL.
  • Used MVS, JCL daily to analyze JOBS and resolved ABENDS.
  • Worked in JCL and IDEAL/DATACOMM.
  • Scanned changes made by programmers to JCL, Procs or Cards identifying errors for resolution utilizing PRO/JCL.
  • Install new versions of software and system maintenance using SMP/E and also batch jcl.
  • Analyze COBOL programs and JCLs of the Info Retriever application.
  • Developed new JCL and COBOL, Spectrum and Quikjob programs to create reports used by clients for billing and invoicing 2.

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44. User Acceptance

low Demand
Here's how User Acceptance is used in Technical Analyst jobs:
  • Strengthened user acceptance tests, streamline deployment process, prepare database manual tests and increased productivity by defect tracking and resolutions.
  • Team Lead for user acceptance testing including the creation and coordination of test scripts and conference room pilots.
  • Planned User Acceptance Testing (UAT) including, development of test cases, testing execution and documentation.
  • Participated in User Acceptance Testing (UAT) and trained service teams on new products and services.
  • Assisted the business users with User Acceptance Testing for newly implemented SailPoint LCM product for access requests.
  • Performed System Testing, Integration Testing, Regression Testing, and User Acceptance Testing of the application.
  • Resolved system issues and implemented new features through change requests and User Acceptance Tests (UAT).
  • Utilized test cases to check test load during unit testing, system testing and user acceptance testing.
  • Provide support to clients in test data setup during integration and user acceptance test phases.
  • Directed integration / system / performance testing and interface with client throughout user acceptance testing.
  • Supported 25 development teams with version control, patch releases and user acceptance testing.
  • Performed End to End testing manually and was associated with User Acceptance Testing activities.
  • Conducted classes and trained users on new functionality; coordinated user acceptance testing.
  • Perform system integration, unit and user acceptance testing and review coding guidelines.
  • Researched, developed and edited user acceptance test plans and test cases.
  • Assisted in User Acceptance Training initiatives for enterprise software & systems.
  • Provided support during testing and User Acceptance testing.
  • Worked on Emergency Production Fixes and Enhancement Requests Extensively worked with the users for testing new functionality in User Acceptance Testing.
  • Served as technical expert for various User Acceptance Trainings and International Lottery conventions across North America.
  • conducted necessary walkthroughs to train and support the user acceptance testing for applications developed.

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45. J2Ee

low Demand
Here's how J2Ee is used in Technical Analyst jobs:
  • Involved in development of N-tier web applications in Java/J2EE that involved database connectivity.
  • Demonstrated a strong leadership in problem solving J2EE based PROD issues in various applications such as Sourcing, TPA etc.
  • Worked in J2EE technology involving Java, JSP, struts, java script, DB2 database and MS Access database.
  • Used of Java J2EE to create the exam process, and Save the Answer data into a SQL server.
  • Developed Application based on J2EE using Spring, JSP frameworks and SOAP/REST web services.
  • Involved in designing components under J2EE architecture using Spring, JSP, and Hibernate.
  • Involved in tracking the status of Java(J2EE) build Amortization Engine.
  • Developed ANT scripts for the build and deployment of J2EE applications.
  • Involved in Analysis, design and coding on J2EE Environment.
  • Planned and implemented new J2EE architecture for Business Travel website utilizing Sun One Web Server 6.0 and BEA Weblogic Platform 7.0.
  • Used Spring Framework for Dependency injection and for integration with Struts Framework Developed all the tiers of the J2EE application.
  • Experience in J2EE application development using JSP, Servlets, JDBC, Struts, Spring and Hibernate frameworks.
  • Led a group of 6 engineers in the design, and development of J2ee -based software solutions.
  • Developed web Components using Servlets and Server side components using Struts 2 under J2EE Environment.
  • Developed web Components using JSP, Servlet under J2EE Environment.
  • Worked in Mainframes technology involving J2EE, JSP, JCL, PLI, SAS, DB2 database, tablebase tables.
  • Worked on the J2EE team to help clients with Weblogic issues, build issues, and Web Method issues.
  • Led the successful timely delivery of various Java/J2EE e-Commerce and RDBMS applications per Websphere middleware via SOA/SOAP architecture.
  • Flex based Web interface using various J2EE technologies like Struts, Spring, Ibatis, EJB, Webservices.
  • Worked with J2EE, Struts, Hibernate, JBoss, Javascript to develop the Login and Policy renewal flow.

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46. Lotus Notes

low Demand
Here's how Lotus Notes is used in Technical Analyst jobs:
  • Maintained and implemented server upgrades/patches for Lotus Notes/Domino servers, and handled troubleshooting of server applications.
  • Solved Microsoft Access programming and Lotus Notes administration problems via telephone.
  • Conducted analysis on server performance for Lotus Notes/Domino servers.
  • Performed Lotus Notes and Domino Administration.
  • Instructed representatives in the use of proprietary software, MS Office, Lotus Notes, VPN, Windows 2000/XP applications.
  • Provided one on one and group training for Microsoft Office applications, Lotus Notes, custom FDOT applications.
  • Enhanced and maintained a comprehensive Lotus Notes database of interactive insurance forms for the Marine book of business.
  • Led creation and management of Project Dependencies employing Lotus Notes Tool for a major insurance client.
  • Supported systems ran on an NT 4.0 platform with Lotus Notes 4.6 mail interface.
  • Provide Windows and Lotus Notes software support for the Chevrolet Venture Planning team.
  • Supported the Outlook & Lotus Notes desktop clients and Microsoft's Office Suites.
  • Position required advanced knowledge of Lotus Notes, Windows 95 and Windows NT.
  • Developed and administered a key Lotus Notes database utilized by the training center.
  • Answered and resolved problems over the phone for lotus notes.
  • Assisted with intercontinental Lotus Notes R5 to R7 migration.
  • Communicate via Lotus Notes and Microsoft Outlook.
  • Supported MS Office and Lotus Notes.
  • Expanded background knowledge in Lotus Notes email implementations and reconfigurations.
  • Key Responsibilities: Analyze and resolve Lotus Notes, Business Objects and other system related issues.
  • Served as technical lead for Windows 2000/Lotus Notes image rollout company-wide.

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47. SLA

low Demand
Here's how SLA is used in Technical Analyst jobs:
  • Documented user requirements, translated Functional requirements into Technical Requirements and develop implementation plan and schedule.
  • Translate business requirement into functional, actionable project that are aligned with corporate strategy.
  • Translated business rules of Westinghouse Pension System into MICROSOFT WORD functional/technical specifications.
  • Performed gap analysis and translated the requirements into technical specifications.
  • Translated user requirements to process and data requirements.
  • Slashed deviations and enhanced performance by steering risk mitigation for space issues on recurring change control libraries/systems.
  • Increased client satisfaction by improving SLA compliance from 83% to 92% by optimizing business operations.
  • Demonstrate the ability to determine when to escalate issues based on SLA or severity level.
  • Bottom line responsibility to ensure zero SLA deviations.
  • Translated error reports for turnover for IT department.
  • Perform invention assessment, document translation, patentability analysis, and patent drafting.
  • Developed operational procedures to manage repeatable processes to meet SLAs.
  • Followed Chevron Process for Incident management and Change management Followed SLA and delivered the incidents on time.
  • Provided first level support while adhering to SLAs in a mission-critical environment.
  • Root cause analysis and resolving issues, maintaining business SLAs.
  • Coordinate offshore development to reduce cost and meet SLAs.
  • Researched, created and edited SLAs.
  • Support OS issues in Windows 2000, XP, Server 2003 and 2008 Ensured SLA's are consistently on time.
  • Project team Lead on multiple short-term and ongoing projects with timely feedback to project stakeholders within client SLAs and project timelines.
  • Create and edit internal SLAs, processes, roles and responsibilities, workflows.

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48. Jquery

low Demand
Here's how Jquery is used in Technical Analyst jobs:
  • Developed Web pages using JSP, JavaScript, HTML, jQuery, AJAX, to create the user interface views.
  • Used JQuery1.7.x for client side validation and design of the web site to suit different browsers.
  • Developed UI components as per requirements using Struts and JSP, JQuery, and Ajax.
  • Developed presentation tier using JSP, JQuery, JSTL, Ajax, and CSS.
  • Developed client side validations using JQuery, JavaScript, AJAX and custom tags.
  • Used JQuery mappings to configure client sites for visitor data collection.
  • Improved page load times, rewrote and implemented new jQuery constructs.
  • Involved in creating JQuery scripts for client side validation.
  • Used JavaScript and jQuery for form and data validation.
  • Used jQuery to do client side validations.
  • Used JavaScript/JQuery to enhance client-side UI.
  • Used JSP, JavaScript, JQuery, AJAX, CSS3, and HTML for developing presentation layer.
  • Developed core functionality in Java, front end functionality with jQuery and JavaScript, and request and response dispatchers in servlets.
  • Developed two POC's (Proof of concepts/new ideas) using SVG, ArcGIS and Jquery Familiarity with Agile Development process.
  • Used Javascript, jQuery, HTML, JSF and CSS to enhance website functionality.
  • Prepared CSS and developed views using JQuery, Kendo UI, JavaScript and HTML.
  • Created some JQuery plugins which were used across the project and increased reusability.
  • Involved in design and development of barcode implementation using JQuery barcode plugin.
  • Web technologies including JavaScript, CSS3, HTML5, Drupal, JQuery, AJAX, Node.js.
  • Utilized Twitter Bootstrap for incorporating glyphs and styles in the webpage and jQuery for AJAX calls and event handling.

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49. CRM

low Demand
Here's how CRM is used in Technical Analyst jobs:
  • Trained in PEGA PRPC v5.5 Project details are mentioned in reverse chronological order Project 1 JnJ CRM Harmonized Support
  • Provided information in developing Microsoft CRM to support the Development team in tracking incidents and fixes.
  • Participated as a subject matter expert for requirements gathering to implement a new CRM system.
  • Maintained the CRM application for 20 internal staff and 80 international sales staff users.
  • Worked on the developing and implementation team for our new upcoming CRM product.
  • Led PeopleSoft CRM M&A integration project for Top 5 Global Bank.
  • Redesigned and simplified the security CRUD matrix within the CRM system.
  • Service requests entered into Oracle CRM on Demand database software.
  • Handled 8 most critical and complex SAP CRM interfaces.
  • Documented the service provided in internal ticketing system CRM.
  • End user software support for Gold Mine CRM software.
  • SAP ECC 6.0, Net Weaver 7.0, SCM, CRM BI 7.0.
  • Support: Helpdesk/Software Analyst: Actively supporting multiple CRM software's in 100+ branches in USA/Canada supporting multiple sales channels.
  • Converged Front End Engine (Cofee) Billing is a Customer Relationship Management (CRM) Tool for Verizon.
  • Involved in developing various web services to connect to Salesforce system as CRM via TIBCO.
  • Updated the CRM software, Salesforce, on a daily basis.
  • Analyzed the CRM middleware for any errors and reprocessed them.
  • Provided 2nd/3rd-tier support for CRM using Siebel.
  • Project Hrvatska Po tanska involved customizing bank's CRM platform to support multilingual language for local users.
  • Implemented Dynamics CRM Online, Exchange online, Office365, and Ektron CMS systems for Rockland.

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50. Tcp/Ip

low Demand
Here's how Tcp/Ip is used in Technical Analyst jobs:
  • Transitioned numerous printers to TCP/IP and stabilized production network, enabling multiple applications to utilize TCP/IP, including all terminal connections.
  • Experience in handling large trading volumes on TCP/IP based applications and integrated 3rd party TCP/IP offload engines with FPGA designs.
  • Install and configure Verizon wireless air cards TCP/IP connection to Virtue Private Network (VPN) i.e.
  • Involved in troubleshooting Windows 95/98, Windows NT Workstation network connectivity, TCP/IP, DNS configuration.
  • Provided Host connectivity support to multiple HP 9000 systems utilizing WRQ Reflection emulation software and TCP/IP.
  • Configure networks featuring both wired and wireless networking using TCP/IP and DHCP.
  • Assisted remote users with configuration of Cisco VPN Client and TCP/IP connectivity.
  • Updated any print queues at remote sites to allow printing via TCP/IP.
  • Trouble shooting, ripping TCP/IP stacks from end users computer.
  • Designed web pages for Win95 Banyan and WinNT TCP/IP classes.
  • Supported network connectivity issues (TCP/IP and LAN/WAN).
  • Created and taught WinNT TCP/IP setup class.
  • Managed conversion from IBM SNA to TCP/IP.
  • Implemented TCP/IP over branch environment.
  • Open Transport MAC/TCP, TCP/IP and utilities telnet, ping, and trace route.
  • Configured DHCP, DNS, TCP/IP Protocols.
  • Provide support for various pc based software that interacts with the mainframe including TCP/IP and Outbound FTP.
  • Network Support Configured TCP/IP and subnetting; managed tape backup systems.
  • Installed TCP/IP, Oracle and Sybase TCP/IP Adapters, and ODBC Drivers.
  • Configure Directory Services, Dns, Tcp/ip, Gateway, Host IP addressing, Vlan setting and Routing Table Settings.

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20 Most Common Skill for a Technical Analyst

Data Warehouse10.1%
Web Application9.5%
Pl/Sql9.3%
Technical Support7.3%
Customer Service6.2%
Test Cases6%
Windows XP5.3%
Business Requirements5.2%

Typical Skill-Sets Required For A Technical Analyst

RankSkillPercentage of ResumesPercentage
1
1
Data Warehouse
Data Warehouse
6.9%
6.9%
2
2
Web Application
Web Application
6.5%
6.5%
3
3
Pl/Sql
Pl/Sql
6.4%
6.4%
4
4
Technical Support
Technical Support
5%
5%
5
5
Customer Service
Customer Service
4.2%
4.2%
6
6
Test Cases
Test Cases
4.1%
4.1%
7
7
Windows XP
Windows XP
3.7%
3.7%
8
8
Business Requirements
Business Requirements
3.6%
3.6%
9
9
Desktop
Desktop
3.3%
3.3%
10
10
Unix
Unix
3%
3%
11
11
PCS
PCS
2.8%
2.8%
12
12
SQL
SQL
2.6%
2.6%
13
13
Troubleshoot
Troubleshoot
2.6%
2.6%
14
14
Active Directory
Active Directory
2.4%
2.4%
15
15
Setup
Setup
2.4%
2.4%
16
16
XML
XML
2%
2%
17
17
Onsite
Onsite
2%
2%
18
18
Mainframe
Mainframe
1.8%
1.8%
19
19
Html
Html
1.6%
1.6%
20
20
DB2
DB2
1.5%
1.5%
21
21
QA
QA
1.4%
1.4%
22
22
Management System
Management System
1.4%
1.4%
23
23
Suite
Suite
1.4%
1.4%
24
24
C #
C #
1.4%
1.4%
25
25
Internet
Internet
1.4%
1.4%
26
26
VPN
VPN
1.3%
1.3%
27
27
Sharepoint
Sharepoint
1.3%
1.3%
28
28
ETL
ETL
1.2%
1.2%
29
29
UAT
UAT
1.2%
1.2%
30
30
User Interface
User Interface
1.1%
1.1%
31
31
OS
OS
1.1%
1.1%
32
32
Citrix
Citrix
1.1%
1.1%
33
33
Linux
Linux
1%
1%
34
34
Infosys
Infosys
1%
1%
35
35
Asp.Net
Asp.Net
1%
1%
36
36
Visio
Visio
1%
1%
37
37
Cobol
Cobol
1%
1%
38
38
JSP
JSP
1%
1%
39
39
CSS
CSS
0.9%
0.9%
40
40
Design Documents
Design Documents
0.9%
0.9%
41
41
Toad
Toad
0.9%
0.9%
42
42
Sdlc
Sdlc
0.9%
0.9%
43
43
JCL
JCL
0.9%
0.9%
44
44
User Acceptance
User Acceptance
0.9%
0.9%
45
45
J2Ee
J2Ee
0.8%
0.8%
46
46
Lotus Notes
Lotus Notes
0.8%
0.8%
47
47
SLA
SLA
0.8%
0.8%
48
48
Jquery
Jquery
0.8%
0.8%
49
49
CRM
CRM
0.8%
0.8%
50
50
Tcp/Ip
Tcp/Ip
0.8%
0.8%

40,152 Technical Analyst Jobs

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