Technical analyst work from home jobs

Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. The responsibilities of this role will focus primarily on supporting our Lab operational teams using Epic Beaker AP/CP and Non-Epic lab systems and workflows, providing innovative solutions to enhance functionality, and troubleshooting issues effectively. Crucial to the position is the ability to work collaboratively with their team to optimize workflows and tools, adhering to our guiding principles and governing structure. You will be expected to become an expert in Epic Beaker AP/CP and Non-Epic Lab workflows. You will be expected to take call on a rotation and respond to requests effectively, updating your team/manager on issues that require escalation. While this position is remote working, you will be expected to go onsite across the state for go-lives and required meetings. A CLS/MT/MLT and Epic certification in Epic Beaker AP/CP will be minimum requirements. The ideal candidate will have CLS/MT/MLT certifications, an understanding of laboratory services workflows, basic Epic Beaker AP/CP knowledge, excellent communication and teamwork skills, and a willingness to learn in an ever-expanding field. Assists other IT teams with selection and provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives. May provide guidance to Applications System Analysts to ensure best practices, standard methodologies and processes are executed. Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces. Evaluates requests and consults in design for new or modified computer programs, solutions, reports and interfaces to determine feasibility and compatibility with current system. Identifies and recommends solution development for larger and complex projects and ensures best practice development. Formulates and develops plans at a high level and documents required steps to achieve stated requirements. Functions as a technical consultant to the health system and maintains high service levels. Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience). CLS/MT/MLT and Epic certification in Epic Beaker AP/CP If a Bachelor's degree: Four (4) years of experience with IT systems and/or related operational experience. ● Six (6) years of IT systems and/or related operational experience. ● If a High School diploma or GED: Eight (8) years of IT systems and/or related operational experience. Highly responsive to internal customers. Legal Employer: NCHEALTH Organization Unit: ISD Clinical Systems Work Type: Full Time 00 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Remote Exempt From Overtime: Exempt: Yes d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. xevrcyc UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.

We are seeking a highly motivated and detail-oriented Healthcare Business Analyst to provide operational and project support across key areas, with a focus on Medicare programs and healthcare operations. This is a non-technical role ideal for someone who thrives on execution, takes initiative, and can manage multiple priorities with minimal oversight. The ideal candidate brings hands-on experience in healthcare operations and Medicare Advantage, and is comfortable using project and analytical tools to drive performance, improve processes, and support cross-functional teams. Location: Remote working Pacific time This job expects to pay about $42 - $45 per hour plus benefits Type: Contract to hire What You Will Do: Leverage project management tools (e.g., Monday.com) to support planning, tracking, and execution of operational initiatives. Assist in developing and maintaining workforce capacity plans and resource allocation models for operational teams. Conduct performance and trend analyses, surfacing insights to improve Medicare operations and regulatory compliance. Coordinate project tasks and deliverables, including issue tracking, incident escalation, and resolution follow-up. Create and maintain KPI dashboards and operational reporting tools; deliver actionable updates to leadership. Support process mapping efforts, document workflows, and assist in identifying process risks and control gaps. Work cross-functionally with clinical, compliance, and operations teams to implement process improvements. Communicate clearly and proactively with stakeholders to ensure alignment, visibility, and timely status updates. Participate in internal efforts to prepare for Medicare audits, policy changes, or CMS reporting updates. Embrace innovation, including exploring opportunities for AI and automation in Medicare and operational processes. Contribute to broader company goals and objectives; take ownership of assigned initiatives from start to finish. What You Bring to The Table: 3-5+ years of experience as a Business Analyst or Operations Analyst in a health plan or healthcare delivery environment. Strong understanding of Medicare operations, CMS requirements, and healthcare compliance workflows. Must have experience with Medicare Advantage health plans. Demonstrated experience with project management tools (Monday.com strongly preferred). Proven track record in workforce planning, staffing models, or resource allocation in an operations setting. Ability to create and analyze KPI dashboards, perform data-driven reviews, and recommend business improvements. Excellent organizational and documentation skills; experience in documenting processes and identifying controls. Strong written and verbal communication skills; ability to engage with diverse stakeholders across business units. Proactive, adaptable, and capable of managing multiple tasks simultaneously in a fast-paced environment. PMP certification or equivalent project coordination experience is highly preferred. Preferred Experience: Previous experience supporting Duals or SNP plans. Familiarity with audit preparation, CMS reporting, or regulatory change implementation. Exposure to AI tools or automation in business operations is a plus. Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Business Analyst - Banking (W2, $20-30 / hr) Job Type: Contract - W2 Rate: $ 20-30/hr 🧩 About the Role We're seeking a motivated Business Analyst with a background in banking to join our dynamic team. In this role, you'll collaborate with business stakeholders, analyze financial processes, and help drive data-informed decisions for business initiatives. 🔎 Responsibilities Conduct comprehensive analysis of banking operations, customer workflows, and business processes Gather, document, and validate business requirements Develop and present clear data-driven insights, reports, and dashboards Support project planning, process mapping, and stakeholder communication Assist in implementing system enhancements and enabling efficient solutions Collaborate effectively with cross-functional teams and business users ✅ Required Skills & Qualifications Freshers or 1 year of experience as a Business Analyst in banking or financial services Strong communication skills-both written and verbal Proficient in basic to intermediate Microsoft Excel (formulas, pivot tables, VLOOKUP) Comfortable eliciting and documenting requirements Detail-oriented mindset with strong analytical problem-solving aptitude Experience with business process mapping and data analysis preferred 💼 Employment Details Employment Type: W2 contractor (no 1099 or agency corp‐to‐corp) Pay Rate: $20-30 per hour Location: Open to fully remote or onsite in select U.S. offices Contract Duration: TBD (with potential for extension or conversion) Schedule: Standard full-time hours (40 hrs/week); flexibility may be required based on project needs

(100% Remote) Headquartered in Austin TX with remote teams across the nation, we are a booming B2B SaaS startup with a proprietary cloud cost optimization platform! Due to growth and demand for our services, we are urgently looking for a FinOps Analyst with Azure discount instrument expertise to join the team. What You'll Do Dive deep into customer's cloud usage in a highly analytical and operational role. Solve problems for Azure rate optimization with expertise in committed discounts. Take ownership in a collaborative and cross-functional environment. What You Bring Professional experience in cloud cost optimization with expertise in Azure. Granular knowledge of committed discount instruments (Reserved Instances, Savings Plans, etc.). Love for spreadsheets. Background in FP&A or business analytics preferred. Strong combination of personal ownership and ideal teamwork. What We Offer Competitive base salary ($100-135k DOE) Comprehensive benefits package (Medical, Dental, Vision) 401k PTO Fully remote opportunity Long-term incentive program for equity Dynamic and collaborative role in no-useless-meetings culture Clear opportunity for growth and career progression Late-stage and profitable startup with stellar ARR growth year-over-year So, if you're a FinOps practitioner with Azure rate optimization experience, please apply today!

Job Title: Remote Help Desk Support Monthly Pay: $4,000 - $4,500 We're seeking a friendly and detail-oriented Help Desk Support team member to work remotely and assist users with technical questions and basic troubleshooting. From login issues to navigation help, you'll play a key role in solving everyday problems and keeping users on track. If you enjoy helping people and solving small tech hiccups, this could be a great fit. Job Responsibilities: Respond to support tickets, emails, and calls to address common tech issues. Assist users with login problems, password resets, and system access. Guide customers through simple troubleshooting steps using clear, step-by-step instructions. Document reported issues and track resolutions for future reference. Escalate complex or unresolved issues to senior support staff. Participate in virtual team meetings and help identify recurring challenges. Qualifications: Comfortable using computers, web browsers, and communication tools. Strong attention to detail and excellent verbal/written communication skills. Patient and calm under pressure, especially when helping frustrated users. Well-organized and able to follow procedures accurately. Experience in IT, technical support, or customer service is a plus. Must have a reliable internet connection and a quiet, distraction-free home workspace. Perks & Benefits: Monthly pay: $4,000-4,500, depending on experience 100% remote work with flexible scheduling Paid training and access to helpful guides and documentation Supportive and positive team environment Opportunities to advance into senior support or technical roles

IT Support / Help Desk Fully Remote Pay: $19/hr. Shifts and training: Shift: 9am-6pm CST Monday-Friday Training is 2-4 weeks and it's M-F 8am-5pm CST Ideal start date is Dec 8th REQUIRED SKILLS AND EXPERIENCE Experience in Service Desk Support and Customer Service Support Technical Experience in validating employee and resetting passwords Knowledge of MS Office 2013 Product Suite and Office 365 Ability to multitask and function in a fast-paced, high energy environment Ability to quickly learn and retain information by means of written and verbal instruction Strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and team work Ability to build productive relationships with peers JOB DESCRIPTION Validate the employee asking for a password reset is an employee and provide password reset support via phone or chat and meet or exceed service level agreements for password resets Record requests, incidents and status information through the use of firm's ticket handling system Once password resets are mastered, move into traditional help desk support, high call volume ticket resolution issues as a level one analyst Manage daily individual performance based on key performance metrics including call capture, available time, speed of answer, call/chat resolution and customer service Meet and/or exceed service level agreements for all support interactions (e.g., phone, chat, tickets). Maintain communications with callers through resolution processes, particularly in difficult customer situations by keeping them informed of the status Ability to work a flexible schedule, including weekend days, to support 24x7 environment Utilize and contribute knowledge articles to the knowledge base

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as “Remote/Virtual” in accordance with Takeda's Hybrid and Remote Work policy. OBJECTIVES/PURPOSE The BioLife Forecasting, Pricing & Analytics (FPA) team within the Plasma-Derived Therapies (PDT) business unit at Takeda is seeking a Senior Pricing Analyst. This role is critical for the FPA team, as it combines technical expertise with strategic insight to inform business financial decisions. You will have the autonomy to own analyses end-to-end, from source data to strategic recommendations, and the opportunity to engage with senior leadership and cross-functional teams, driving data-based decision-making across the organization. It reports to the Associate Director, Pricing, and Business AI Lead at BioLife. ACCOUNTABILITIES Data Analysis & Decision-Making: Leverage strong analytical and quantitative skills to connect raw data across sources, uncover patterns, and deliver insights that directly shape business decisions. Performance Analytics: Assess pricing performance to identify key drivers, risks, and opportunities across centers, fee levels, and donor groups. Statistical Analytics: Contribute to pricing and forecasting projects through advanced data analysis, process automation, A/B testing, and the creation of clear, actionable visualizations. Machine Learning Solutions: Translate complex data challenges into machine learning models (e.g., supervised learning, unsupervised learning, predictive retention, segmentation, elasticity) that enhance business operations and plasma donor insights. Experimentation & Standards: Own the experimentation lifecycle from design to analysis, validating opportunities and scaling winning strategies. Elevate team capabilities by setting best practices in analytics, code quality, and data storytelling. DIMENSIONS AND ASPECTS Technical expertise: Proven hands-on experience with PySpark, Python, SQL, and BI tools (Power BI or Tableau), with advanced Excel skills for rapid analysis. Analytical leadership: Demonstrated ability to proactively identify new opportunities, design models/experiments, and deliver insights that drive measurable business improvements. Agile execution: Thrives in ambiguity and fast-changing environments, with the ability to pivot quickly and still deliver clarity. Clear communication: Ability to distill complex technical findings into clear business narratives. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Required Bachelor's degree in Economics, Statistics, Computer Science, Engineering, Data Science, or a quantitative field required; Master's preferred 5+ years in analytics, pricing, strategy, and/or forecasting with demonstrated impact. Strong foundation in statistics and experimentation - hypothesis testing, regression, causal inference, experimental design, and power calculations. Who You Are A critical thinker who thrives on solving ambiguous problems through rigorous analysis and experimentation. Data-driven, with a passion for uncovering trends, root causes, and actionable insights. Business-minded, able to partner effectively with leadership and product owners to shape strategic decisions. Adaptable and proactive, thriving in a fast-paced, high-visibility environment with competing priorities. ADDITIONAL INFORMATION Domestic travel required (up to 10%). BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - IL - Bannockburn - Virtual U.S. Base Salary Range: $86,500.00 - $135,960.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - IL - Bannockburn - VirtualMassachusetts - VirtualWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time Job Exempt Yes

About the Job The Case Analyst II plays a significant role on a fully remote team supporting case analysis and reconciliation of data from the health insurance exchange. As a Case Analyst II, you will be part of a team empowered to collect and reconcile data from several proprietary data sources and subsequently tasked with the responsibility to follow defined standard operating procedures to remediate cases for both consumers and health insurance issuers. It is essential that each Case Analyst II be able to work independently, maintaining the confidentiality of the information they encounter. A Case Analyst II must be flexible and engaged to meet daily expectations and adapt to any changes regarding casework. Furthermore, it is imperative that a successful Case Analyst II candidate be proactive, exercise good judgment, and demonstrate great initiative, as most of the cases they will be troubleshooting and resolving will be unique in nature and will necessitate extreme attention to detail. You will be trained over a two-week instructor-led virtual training course followed by a one-week job shadow. Analysts completing 30 days of employment and remaining in good standing will receive a bonus. Analysts who stay for the duration of the assignment and remain in good standing will receive a second bonus. Key Responsibilities: Utilize your data analysis experience and skills for research, remediation, case management, and troubleshooting to support American consumers who get their health insurance through the FFE. Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based telephony solution to gather additional information needed to properly adjudicate their case as well as inform them of the outcome of their case. Be a contributor to workflow investigations, business procedures, and process improvements. Perform your duties in a dedicated secure area within your residence. Work within a coordinated team but will be individually responsible to appropriately triage, adjudicate, and when necessary, escalate consumer dispute cases requiring advanced subject-matter expertise. Work a continuous eight (8) hour shift between the hours of 8:00 AM and 8:00 PM Eastern Time Monday through Friday. Required minimum qualifications: Bachelor's Degree or equivalent OR 4 years of relevant experience in lieu of degree. Experience following defined processes or assignments. Must be a US Citizen or Authorized to work in the US (if not a citizen) and a resident of the US for at least 3 years within the last 5 years. Candidates that do not meet the required qualifications will not be considered. Preferred qualifications: Proficient in the use of MS Office including Word, Excel, PowerPoint, and Outlook Experience with complex data analytics and advanced problem solving Able to work in a fast-paced environment Able to remain engaged in a remote environment Good written and oral communication skills Able to work in a deadline-driven environment Able to work overtime as required Leadership may assign additional duties within the scope of the project.

Who We Are At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country. Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at ************************** Working with Us - Come and "Be Benesch!" We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team. Want to know more? To hear from some of our team, click here: ********************************************* Benesch is proud to announce the opening for a Sr. Technology Training & Adoption Analyst in our Columbus office! This position is hybrid and has work from home flexibility. Position Summary: Do you have at least 7 years of experience as a technology trainer in a law firm or professional services environment? Do you have experience with Intapp, Litera, and iManage? Are you looking for an opportunity to join an established organization and enhance and expand their training? Then our Sr. Technology Training & Adoption Analyst position may be what you're looking for! Our team is looking for that professional who wants to design, deliver, and oversee our training programs and drive the effective instruction and adoption of legal technology solutions across the Firm. The Senior Technology Training & Adoption Analyst ensures attorneys and staff are equipped to leverage technology for improved efficiency, compliance, and client service. The Senior Technology Training & Adoption Analyst plans, organizes and implements a wide range of technology training activities, including both group and personal training. The roles also provides ongoing software support, identifies and promotes relatable technology use cases, and champions the responsible and secure use of all technology processes and applications. POSITION RESPONSIBILITIES Develops and drives training and adoption efforts across the Benesch technology software stack, working with IT and appropriate firm stakeholders on institutionalization paths and plans. Tracks usage and adoption rates of technology solutions. Identifies barriers to adoption and develops actionable strategies to address them. Conducts onboarding technology training for attorneys and support staff to ensure appropriate integration into firm systems and workflows. Actively participates in firm wide technology initiatives, providing input to enhance user engagement and system effectiveness. Conducts training classes for new technology rollouts as well as existing applications. Provides telephone, virtual, or desk-side assistance for software specific questions. Develops and maintains training materials, class offerings and structured learning paths for all technology solutions. Manages and updates the Firm's Learning Management System and related training materials. Partners with the Help Desk to resolve software-related issues, solutions and documentation. Participates in the testing and evaluation of new or upgraded applications prior to deployment. Stays current with emerging trends in technology training and legal software. Organizes, creates and maintains firm-wide templates. Recommends improvements to products, processes, and training methodologies that impove overall user experience. Maintains timely, professional communication with all Firm personnel and external partners, exemplifying a commitment to delivering superior client service. Performs additional duties and supports special projects as assigned. QUALIFICATIONS The Senior Technology Training & Adoption Analyst will possess a bachelor's degree or comparable experience, with a minimum of seven years of experience in legal technology training, adult education, or a related field. This individual should demonstrate a strong understanding of legal workflows and the unique operational needs of law firms, along with excellent communication, presentation, and interpersonal skills. The role requires analytical ability to interpret data and metrics in order to measure technology adoption and training effectiveness. Experience with legal technology platforms such as Intapp, Litera, and iManage is highly desirable. Familiarity with Microsoft Office 365, artificial intelligence solutions, and other advanced technologies is also a plus. Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at ************ or email Christine Watson at **********************. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Belong. Believe. Be You. Belden. Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you'll participate in work that will challenge you and position you to excel. You'll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives. Together, we'll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let's build the future. Job Summary Central to the execution of Belden's strategic plan is the implementation of SAP S/4HANA, which will replace multiple, disparate Enterprise Resource Planning (ERP) systems around the world. This complex, multi-year project will establish common global business processes company-wide, make access to real-time data and reporting easier, and improve the customer engagement experience globally. As an Order-to-Cash (OTC) Business Team Member, you will play a central role in the implementation of SAP S/4HANA, paving the way for Belden's future. Reporting to the OTC Workstream Lead, you will support the design and implementation of global OTC business processes, system testing, data readiness, end-user documentation, training, and adoption. You will make an impact in the following ways * In collaboration with a cross-functional team of functional and technical experts, gather global requirements, design OTC global business processes, and support deployment of SAP S/4HANA. * Partner with Subject Matter Experts from across Belden to ensure process requirements (e.g., order management, pricing, credit management, billing, collections) are well understood and the global OTC business process design is complete. * Own system integration and user acceptance testing to ensure the OTC solution meets Belden's needs and is fully operational. This role has a weighted deliverable around test scripting & planning and execution of business scenarios. * Contribute to the design, build, and delivery of OTC end-user training and engagement materials; support the successful adoption of new processes and system usage across Belden's global teams.

Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website ********************************** or follow us on LinkedIn. Job Duties and Responsibilities: Act as the primary liaison to the organization, representing your clients needs and driving alignment with broader capabilities and initiatives. Consult on strategic business priorities to identify solutions that offer the highest value and greatest impact. Facilitate collaboration across stakeholders and teams to ensure seamless execution, prioritization, and follow-through of efforts. Monitor progress and outcomes to ensure solutions are delivering value and meeting the needs of stakeholders. Educate business partners in BI tools, capabilities, and data literacy concepts to foster a culture of data-driven decision-making. Help define, refine, and translate business needs into data questions, metrics, and solutions that align with Operational goals. Identify overlapping business needs and opportunities to scale solutions across teams for greater efficiency and impact. Serve as a change agent - helping leaders adopt new ways of thinking about and using data through consultative guidance and empathetic support. Stay informed about the IT roadmap and upcoming initiatives to proactively guide business partners and manage expectations. Maintain clear, concise documentation of needs and decisions. Knowledge and Skills Proficient in tools such as Excel, PowerPoint, and data visualization platforms (e.g., Tableau, PowerBI); not expected to be a technical expert but comfortable working within a business intelligence ecosystem. Strong understanding of how data and analytics support business operations, particularly within underwriting domains. Strategic thinker with strong problem-solving skills and a systems mindset; able to ask the right questions, synthesize insights across lines of business, and guide stakeholders through ambiguity. Solid understanding of financial services product offerings, distribution channels, and the competitive landscape, with the ability to translate external trends into internal strategy Familiarity with one or more operational domains (e.g., Pharma, Biotech, or Life Science etc.), with the ability to tailor analytics solutions to the unique needs and workflows of each area. Proven ability to communicate the strategic value of data and analytics, and to guide cross-functional stakeholders in developing and adopting data strategies across business units. Exposure to business intelligence concepts such as KPIs vs metrics, data governance, or data literacy. Excellent communication and interpersonal skills, with the ability to build trust, influence without authority, and communicate complex concepts clearly to non-technical audiences. Excellent documentation skills with the ability to clearly capture and communicate business needs, statuses, and outcomes to both technical and non-technical audiences. Strong organizational skills and ability to manage multiple initiatives while maintaining attention to detail and a focus on value. Ability to navigate complex stakeholder environments and drive alignment across diverse perspectives. Experience in supporting change management efforts or influencing adoption of new tools, processes, or cultural shifts. Adept at identifying themes, synthesizing information, and drawing meaningful insights from conversations and data. Education level and/or relevant experience(s): 8+ years of experience in business intelligence, internal consulting, relationship management, or strategy-focused role 3+ years of demonstrated ability to think strategically, connect solutions to business outcomes, and guide stakeholders through ambiguity. 2+ years of experience delivering business updates to leadership, including crafting concise executive summaries for senior stakeholders. 2+ years of experience supporting a large-scale enterprise initiatives. The base salary range for this role is $153,200 to $191,500. Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Confidential Data: All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential. Compliance: Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Mental/Physical Requirements: Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time. Sumitomo Pharma America (SMPA) is an Equal Employment Opportunity (EEO) employer Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us? Job Summary The Senior Technology Application Analyst plays a crucial role in managing and supporting various technology applications within an organization. This position typically focuses on ensuring that applications are running smoothly, troubleshooting issues, and optimizing the performance of technology solutions to meet business needs. Compensation This is a full-time, exempt remote position. The expected base salary range for this role is $95,000 to $120,000 USD per year. Actual compensation within this range will be determined based on factors such as experience, skills, education, and internal equity. In addition to base salary, employees in this position are eligible for: Comprehensive benefits package, including: Medical, dental, and vision insurance 401(k) plan with employer match Paid time off and paid holidays Responsibilities Application Support and Maintenance: Oversee day-to-day operations of assigned applications, ensuring they function efficiently. Handle application configuration, updates, and user access management. Troubleshooting and Problem Resolution: Diagnose and resolve application-related issues, collaborating with end-users, development teams, and vendors as needed. Performance Monitoring and Optimization: Monitor application performance metrics, identify bottlenecks, and implement performance improvements to maintain system efficiency. Documentation and Reporting: Create and maintain documentation for applications, including workflows, troubleshooting guides, and support procedures. Regularly report on application performance and usage. Collaboration with Development Teams: Coordinate with developers, architects, and other stakeholders to ensure application integration aligns with organizational goals and technology standards. Change Management: Work within established processes to implement application changes, updates, or upgrades, including testing and validation to minimize disruption. Software Development Lifecycle (SDLC): Familiarity with SDLC methodologies, including Agile, DevOps, and Waterfall approaches, as they apply to application deployment and updates. Troubleshooting and Debugging: Ability to diagnose issues in software and systems, with experience in using monitoring and logging tools. Act as SME for the implementation of the module, hosting video conference calls, workshops, and other meetings as needed. Run regular audits and QA testing to ensure the application is functioning as required. Minimum Requirements Minimum of 10 years' experience in Computer Science or related field required. Minimum of 5 years' experience in SAP SuccessFactors EC. Strong interpersonal, communication and presentation skills. Familiarity with Project management principles and communication. Need to have a strong analytical mind and problem-solving skills. Understanding of Microsoft Fabric, including Power Automate and Power BI. Six Sigma training. Knowledge of system design, development, implementation, and user support principles and practices. Physical Requirements/Working Conditions Remain in a stationary position 50% of the time. Occasionally move about inside the office to access filing cabinets, office machinery, etc. Walk short distances. Reach above and/or below the shoulder. Sit and/or stand for short or extended periods. Lift/carry/move objects, files, and documents up to 25 pounds. Work in an office environment using standard office equipment. Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards. This position requires some travel; the ideal candidate can travel for key meetings and at leadership requests. Travel ~20%. Perks & Benefits Want your pay in advance? Access your pay when you need it through DailyPay app! Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more! Need quality medical care? Multiple options for both full and part-time employees! Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More! Looking to stay healthy and improve your life? Wellness Programs offered to all employees! Want to invest in your future? 401k program offered with company match! Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available! WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

Southwest Power Pool (SPP) is about more than power. We're about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas' Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on! We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way. We believe in supporting our employees through a fantastic benefits package: Competitive and transparent pay with bonus opportunities Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance Relocation bonus (if applicable) Hybrid working environment for positions that are eligible Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP COMPENSATION INFORMATION The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process. Technical Analyst II - Pay Range: $ 76,000 - $ 96,900 Sr. Technical Analyst - Pay Range: $ 95,200 - $ 123,700 Join our team as a Technical Analyst in Congestion Hedging! Southwest Power Pool (SPP) is seeking a detail-oriented and analytical Technical Analyst - Congestion Hedging to join our Integrated Marketplace team. This position plays a critical role in the development, implementation, and analysis of Congestion Hedging markets including Auction Revenue Rights (ARRs) and Transmission Congestion Rights (TCRs). The successful candidate will work closely with internal departments and external stakeholders to manage financial, operational, and regulatory aspects of the Congestion Hedging process. This role involves technical system oversight, market analysis, regulatory compliance, and stakeholder support. Key Responsibilities: Develop and support ARR/TCR tools and processes. Operate and monitor TCR market activities. Analyze auction results and funding performance. Ensure compliance with regulations and internal controls. Support audits and maintain documentation. Collaborate with internal teams and external stakeholders. Provide training, reporting, and technical support. To be successful as a Technical Analyst in Congestion Hedging we're looking for: Bachelor's degree in economics, mathematics, engineering or other related field Technical Analyst II - Two (2) years of job-related work experience - not eligible for remote work Sr Technical Analyst - Six (6) years of job-related experience with at least three (3) years of industry experience. Proficient at organizing and conducting technical and analytical studies Knowledge of electric market concepts and ability to apply understanding in unique analysis Ability to support diverse team members, stakeholders and manage complex analysis projects Strong facilitation skills Strong organizational skills Flexibility and ability to function with constantly changing and multiple priorities Strong inter-personal and teamwork skills Excellent written and verbal communication skills Proficiency in business acumen and professional conduct Competent working skills with communication and data handling software such as Microsoft Office© Word, Excel, Project and Access Preferred: Advanced degree in economics, math, engineering or other related field of study Knowledge of electricity market, hedging strategy and software programming (VB, C, C++, SQL) Experience with data handling and analysis of large data sets Position Type and Expected Hours of Work: This is a full-time position. Days and hours of the workweek are Monday through Friday; 8:00 a.m. to 5:00 p.m. Working extended hours may be required. Travel Requirement: This position requires moderate travel (approximately 10-15%) SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at ********** and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool . Full job descriptions will be made available to those selected for an interview.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. The Senior Analyst, Emerging HR Technology and AI Innovation will evaluate and shape the use of emerging technologies across the talent technology landscape and beyond. This includes Workday, ServiceNow, Cornerstone, and other platforms, as well as emerging areas such as AI, automation, and next-generation workforce tools. This role is for someone passionate about technology, curious about what's next, and skilled at translating ideas into actionable recommendations. The senior analyst will lead pilots, evaluate vendors, and synthesize findings into clear recommendations that expand our technology offerings and elevate the employee experience. This role will partner closely with HRIS, integrations, and analytics teams, providing structured support and insights that enable those teams to act. Key Responsibilities Identify, pilot, and deploy AI-driven tools and agents to elevate the employee experience and unlock smarter, faster ways of working Research vendor roadmaps, platform releases, and broader trends across Workday, ServiceNow, Cornerstone, and other platforms Monitor vendor roadmaps and broader trends in AI, automation, and workforce tools Evaluate unused or underutilized functionality, recommend activation, and assess business impact Partner with stakeholders to align emerging tech opportunities with business needs and priorities Lead proof of concepts and pilots, coordinating stakeholders and documenting business outcomes Evaluate new tools and vendors, preparing structured recommendations on fit, value, and trade-offs Translate findings into executive-ready cases, presentations, and documentation that inform decision-making Synthesize insights into strategic narratives, tying emerging tech to organizational priorities Maintain and update a portfolio of opportunities, pilots, and outcomes Share insights across Talent Technology and stakeholders to build readiness for adoption Pursue ongoing learning and exploration in emerging technologies, with the ability to guide others Qualifications 3 to 6 years of experience in Talent Technology, HR Operations, or related HR systems/project work Bachelor's degree in HR, Business, Project Management, CS/MIS, or related field required; Master's degree a plus Demonstrated curiosity and passion for technology, with the ability to connect emerging tech to business needs Familiarity with Workday or other enterprise HCM platforms; broader knowledge of HR systems landscape preferred Strong communication skills with experience presenting to technical and non-technical audiences Ability to lead pilots, vendor evaluations, or small projects, and deliver executive-ready recommendations, presentations, and documentation Self-starter with the ability to manage competing priorities and operate with greater independence Receptive to feedback, adaptable, and able to influence outcomes in a fast-paced environment Resourceful and able to operate with limited guidance while supporting leadership decisions You'll Love This Role If You thrive at the intersection of HR, technology, and AI You move ideas from concept to execution and see pilots through to adoption You stay curious about what's next in tech and look for ways to make it real You connect systems, data, and people to create solutions that work at scale You care less about maintaining what exists and more about building what's next At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $95,400 - $163,900 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

The E.W. Scripps Company is seeking a Senior Analyst of Revenue and Ad Technology to bridge the gap between product development, sales operations, external platform and supply partners to ensure ad delivery and optimize revenue performance across our streaming and digital advertising platforms. WHAT YOU'LL DO: Analyze ad delivery performance, identify yield optimization opportunities, and implement operational improvements. Design, document, and automate operational workflows for campaign setup, troubleshooting, and optimization, delivering efficiency gains across the team. Drive initiatives that reduce campaign and ad delivery issues, shortening time-to-resolution. Optimize inventory performance by increasing yield ad improving fill rates. Translate business needs into technical requirements in partnership with sales, product, and engineering teams, ensuring seamless cross-functional execution. Provide actionable insights on partner performance, inventory utilization, and revenue trends to leadership. Utilize deep operational knowledge of FreeWheel, GAM, and programmatic platforms to maximize efficiency. Strengthen cross-functional team collaboration and communication, ensuring smooth execution of complex, multi-stakeholder initiatives. Other duties as assigned. WHAT YOU'LL NEED: Bachelor's degree in related field preferred. Generally, 5+ years experience with in ad operations or revenue operations, preferably in streaming/CTV WHAT YOU'LL BRING: Advanced knowledge of ad serving platforms (FreeWheel strongly preferred) Experience with complex inventory structures and programmatic advertising Strong data analytical skills with the ability to diagnose technical delivery issues Understanding of the complete ad delivery pipeline from trafficking to reporting Ability to problem solve quickly in a fast-paced environment Process improvement capabilities (automation focus) Executive presentation skills for leadership reporting Ability to present technical communications Possess a process automation mindset and implementation Workflow optimization and efficiency improvement Performance metrics development and tracking Cross-functional collaboration effectiveness Proven revenue optimization results #LI-SM2 #LI-Onsite If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps. SCRIPPS' COMMITMENT TO A CULTURE THAT CREATES CONNECTION: At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose. ABOUT SCRIPPS: The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As one of the nation's largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlets Scripps News and Court TV and popular entertainment brands ION, Bounce, Defy TV, Grit, ION Mystery and Laff. Scripps is the nation's largest holder of broadcast spectrum. Scripps is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps' long-time motto is: “Give light and the people will find their own way.” As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Application Developer - Program Monitoring Support Tasks in the United States. The Application Developer will design, develop, and maintain custom applications that support program monitoring, compliance, and reporting within large-scale healthcare or public sector programs. This role focuses on creating tools that enhance operational efficiency, improve data tracking, and facilitate oversight of program performance. You will collaborate closely with analysts, program staff, and developers to translate requirements into technical solutions, ensuring scalability, security, and usability. The position provides the opportunity to work remotely while contributing to the success of complex program monitoring initiatives. Candidates should be skilled in multiple programming languages, familiar with databases and web frameworks, and capable of supporting both development and testing activities. Accountabilities Design, develop, and maintain applications and scripts to support program monitoring, compliance, and reporting. Collaborate with business analysts, program staff, and development teams to translate monitoring requirements into functional solutions. Build and enhance dashboards, data input forms, automated workflows, and system interfaces to facilitate program oversight. Ensure applications are scalable, secure, maintainable, and compliant with technical and functional standards. Develop and maintain technical documentation, including code comments, user guides, and system design specifications. Perform unit testing and support user acceptance testing (UAT) to validate application functionality and performance. Monitor, troubleshoot, and optimize application performance, resolving issues as they arise. Support integration with data warehouses, MMIS systems, or third-party monitoring tools, as needed. Requirements Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field. 3-5 years of experience in application development, preferably in public sector or healthcare environments. Proficiency in programming languages such as Java, C#, .NET, Python, or JavaScript. Experience with web development frameworks and tools (e.g., React, Angular, ASP.NET, or similar). Strong knowledge of databases (SQL Server, Oracle, etc.) and ability to write complex queries and stored procedures. Understanding of program monitoring concepts, performance metrics, and reporting tools. Strong problem-solving and analytical skills with the ability to communicate technical concepts clearly to non-technical users. Experience working in Agile, Scrum, or hybrid development environments. Knowledge of security, privacy, and compliance requirements in government IT projects is a plus. Benefits Competitive salary with performance incentives. Fully remote work within the United States. Medical, dental, and vision insurance with premium assistance. Paid time off (PTO) and recognized holidays. 401(k) retirement plan and health savings account options. Opportunities for professional development and skills training. Supportive corporate culture emphasizing work-life balance. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process, designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team performs an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1

Case IQ helps companies protect their employees, culture, and business through world-class software for uncovering, investigating, and preventing fraud, ethics, harassment, discrimination, and security incidents. We're proud to count a roster of Fortune 500 companies among our customers, which have relied on Case IQ for managing millions of cases over the past 20 years and helping mitigate both financial and brand risk. We are looking for a Software Application Developer for our Support division! In this role (remote-first), you will be working with our programming team and project personnel in the development, testing, and implementation of our business process automation solutions, as well as providing development support to our customers post-implementation. What You'll Do * Full stack development with JavaScript using Node.js and Backbone.js frameworks * Modify data and update database structures for an SQL type database * Review and complete assigned tickets while managing feedback loop as needed * Utilize troubleshooting skills while providing technical support to customers via email and phone * Ensure customer requests are acknowledged and resolved within SLA's * Debug reported issues within the application while testing and verifying changes * Consistently update and manage GitHub branches and changes * Utilize a Linux based operating system to manage and deploy application changes via Docker * Contribute to product evolution and acquire new knowledge to improve support offering * Maintain a high standard of security awareness, ensuring data protection, compliance with company policies, and adherence to industry standards in all aspects of work. Who We're Looking For * Graduate of a university or college computer science program * Experience with full-stack JavaScript development with a focus on Node.js and Express * Development experience in an Agile or Scrum environment * Strong basis in building web applications using JavaScript, HTML5 and CSS3 * Experience working with end users/ customers directly * Excellent communication skills, verbal and written, with a superior command in English * Eager to constantly learn and apply new technologies Assets (Nice to Have) * Experience with NGINX, Bootstrap, jQuery, Backbone, PostgreSQL, Redis, ElasticSearch, Mocha and Git * Portfolio, demos or published JavaScript code on GitHub Perks and Benefits * Work remotely within a flexible work environment (our team spans the US and Canada) * Competitive company-paid benefits plan starting day 1! * Generous professional development budget * RRSP/ 401k matching program * Half-day Fridays in the summer Selected candidates will be contacted through our BambooHR system (please check your junk mail). Case IQ is an equal opportunity employer. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable employment laws. If you have a disability or special need that requires accommodation, please contact us at *************

About the Role We're looking for a Customer Support Developer to join our team and help our customers succeed with Kuali's products. As a Customer Support Developer, you'll partner with customers and our entire support team to guide them through technical implementations, integrations, and migrations-ensuring smooth onboarding and ongoing success. You'll work closely with Customer Support Associates and Product teams to provide solutions, troubleshoot issues, and deliver exceptional experiences. Who are we? Kuali builds software solutions for higher education. We help our customers - colleges & universities - focus on providing a fantastic education to students by decreasing their administrative costs. We work in a competitive space, ripe for innovation, with users ready to be delighted. We are poised for high growth. Our Culture As a company, we are guided by our cultural values: Iterate to evolve Cultivate openness Act with accountability Assume the best Practice humility Deliver amazing experiences Drive outcomes At Kuali, we learn from and teach each other, we practice transparency and empathy, we delight in delivering value to our customers, and we WIN! We've embraced distributed work for years-it's part of who we are. Many of our employees work remotely across the U.S., from Massachusetts to Seattle, while others collaborate in person at our office locations. We're intentional about creating a healthy, connected culture no matter where you work. What you'll be responsible for Advising and training customers on technical aspects of implementation and onboarding tasks. Partnering with customers to design system integrations and advise on API usage. Supporting data migration from legacy systems, including strategy and execution. Collaborating closely with Customer Support Associates during implementations. Collaborating closely with our Development team. Diagnosing and resolving technical issues reported by customers. Learning and maintaining fluency in technologies used across Kuali products, such as Node.js, Java, React, PHP, Vue.js, and Web Services (REST and SOAP). Identifying opportunities for process improvement and automation to enhance the customer experience. About you You align with Kuali's values: You model curiosity, openness, accountability, and a commitment to delivering amazing experiences. You're a resourceful executor: You take broad vision, collaborate on strategic priorities, and own the steps required to make it real, from planning to hands-on implementation. You're calm under pressure: You can handle shifting priorities, ambiguity, and fast-changing situations with resilience. You're collaborative and influential: You build trust quickly and communicate clearly across all levels of the organization. You're organized and detail-oriented: You can manage multiple projects at once without losing sight of the big picture. You thrive in remote environments: You know how to create alignment and connection across distributed teams. You roll up your sleeves: You're comfortable being the ‘doer of last resort' in a resource-constrained environment. You have a broad experience: You've independently led multi-disciplinary projects in resource-constrained environments where the buck stopped with you. Ideal candidates have experience with: Delivering Software as a Service (SaaS) solutions 1-3 years implementing or supporting enterprise-class systems at institutions of higher education or similar organizations. Web APIs, and integrations. Tools and technologies commonly used at Kuali: Node.js, Java, React, PHP, Vue.js, REST, SOAP. Ideally, experience with frameworks: Laravel, Vue.js, and Bootstrap. Developing integrations with enterprise systems. Superior communications with education professionals, both verbally and in writing. Perks The opportunity to work to together with smart, passionate people to build a high growth, highly profitable SaaS company A truly exceptional benefits package, including 100% company-paid medical and dental insurance 100% 401(k) matching up to 4% Paid Maternity/Parental leave Flexible PTO - no accrual limits, no ‘use it or lose it.' Just work with your manager to make sure the team's covered, and take the time you need to recharge. Encouragement and support for ongoing learning and skill development Recognition platform to celebrate contributions with meaningful incentives Company retreats to connect, recharge, and collaborate Kuali has been voted a top place to work for 9 years by the Salt Lake Tribune. In 2024 TIME Magazine honored us by naming Kuali to their list of the World's Top EdTech Companies, ranking us #99 overall and #37 in the US. At Kuali, we value and respect individuals from all backgrounds, recognizing that a rich tapestry of experiences and perspectives fuels our success as a company and enriches our collective human experience.

WP Buffs is looking for an experienced WordPress developer with good communication and customer service skills. This role will be working with a large number of clients through a support ticket system. Common tasks include: Managing support tickets Site edits within WordPress Plugin, theme and core updates Security optimizations Performance optimizations Down or broken sites Talking with hosting support teams Handling clients concerns or complaints You will be working directly with clients who send in requests, providing first responses confirming that the request was received and has been reviewed for completeness, as well as completing the tickets, while providing clear communication to the client throughout the process. Please note: Any messages sent to us at email addresses, social media accounts, phone numbers, live chat or any other contact methods other than the one you receive after completing your application will result in your application being immediately and permanently disqualified. Requirements Clear, friendly, error-free written English communication Attention to detail Ability to follow instructions Critical thinking and creative problem solving skills At least 2 years of professional experience with WordPress websites Reliable internet access Benefits Starting Pay: $22+ per hour depending on skills, experience, professionalism and availability. Regular pay increases with seniority Flexible schedule Work from home or anywhere you want