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Technical assistant jobs in Baton Rouge, LA - 52 jobs

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  • IT Help Desk

    John H. Carter Website 4.5company rating

    Technical assistant job in Baton Rouge, LA

    Essential Duties & Responsibilities: Assumes responsibility for your communication efforts, both internal to John H. Carter Co., Inc. and external, to ensure that all parties/stakeholders have a clear understanding as to accuracy and timeliness requirements Schedule and complete installations, patches and upgrades Perform on-the-spot client/server maintenance and troubleshooting Application support and troubleshooting of MS Windows platforms Provide user support in the installation, setup and maintenance of MS Office Application Suite and its components Able and willing to be part of a call-out schedule to provide troubleshooting and resolution activities both remotely and at location (when required) Ability to work independently in a fast-paced environment Follow John H. Carter Co., Inc. policies, procedures and methodologies. Work collaboratively with development staff and support staff to maintain thorough knowledge of product capabilities, and to ensure that all communications between John H. Carter Co., Inc. and its stakeholders are precise. Basic TCP/IP network troubleshooting, system installation /integration /implementation of new hardware and software components, run programs per standard operating procedures, print reports, and other tasks as directed by the IT Manager. Please note that this role is not eligible for Visa sponsorship/assistance at this time. PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means. If you wish to become an approved agency to assist us in our employment efforts, please submit your request to ***********************
    $38k-53k yearly est. 15d ago
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  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Technical assistant job in Baton Rouge, LA

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $87k-115k yearly 48d ago
  • IT Support Specialist - Baton Rouge

    Bellwether Technology

    Technical assistant job in Baton Rouge, LA

    The Opportunity Bellwether Technology is an established IT Managed Service Provider located in the New Orleans area, serving businesses of all sizes and industries for over 40 years. We deliver strategic IT support to help our clients operate efficiently and grow with confidence. Our employee-centric culture is the heart of our success and has earned Bellwether recognition as a “Top Workplace” by The Times-Picayune for seven consecutive years. We are especially proud of this recognition as it's based on feedback from our own team. We are seeking a proactive, customer-focused Technical Support Specialist to join our team. This role combines onsite client support with field deployments, giving you the opportunity to directly impact client operations and satisfaction. The Ideal Candidate The ideal candidate is a skilled troubleshooter with strong interpersonal skills who enjoys solving problems and collaborating in a fast-paced environment. They bring at least one year of IT help desk or technical support experience (internships or volunteer experience accepted), a customer-first attitude, and the ability to communicate technical concepts clearly to non-technical users. Certifications such as CompTIA A+, Network+, or Security+ are preferred. This person will be available to be deployed client sites frequently, so the ability to travel to and from client sites is a must. Your Daily Impact Provide technical support for incidents and requests involving hardware, software, and network issues. Troubleshoot and resolve desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, and general printer repairs. Manage deployments for enterprise-level workstations and tablets. Create and track service tickets, escalating as needed to teammates, vendors, or 3rd-party support providers. Collaborate with users to clarify issues, set expectations, and deliver exceptional service. Report client or quality concerns to management for continuous improvement. Perform Active Directory user management and collaborate with teammates to meet service delivery goals. Take on additional responsibilities as assigned. Measuring Your Success Consistently resolve incidents within agreed-upon service levels. Maintain accurate and timely updates in the ticketing system. Provide excellent customer service that earns positive client feedback. Contribute to team collaboration and uphold Bellwether's service delivery standards. Beneficial Knowledge Familiarity with current versions of Windows Server. Understanding of networking technologies such as routers, switches, LAN/WAN protocols (including Ethernet), and VPN/RDP protocols. Requirements Minimum 1 year in a technical support or IT help desk role (internship/volunteer work accepted). Working knowledge of Microsoft Windows desktop OS and Microsoft Office Suite. Strong written and verbal communication skills. Valid driver's license, reliable transportation, and willingness to travel to client sites within the region. Ability to lift and transport IT equipment (up to 50 lbs.) and work in varied physical settings. Team-oriented mindset and ability to prioritize tasks effectively. Completion of some college coursework in IT, computer science, or a related field (degree preferred). Compensation & Benefits: Competitive salary and performance-based bonuses Medical, dental, and vision insurance 401(k) plan with company match Paid vacation, sick leave, and holidays Certification and mileage reimbursement Professional development opportunities and company-sponsored events Friendly, business-casual work environment Additional Information: This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position. Bellwether is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $42k-70k yearly est. 60d+ ago
  • IT Support Analyst

    Bulter Snow

    Technical assistant job in Baton Rouge, LA

    Are you interested in joining a collaborative team at a fast-moving AM200 law firm that offers a small firm atmosphere? Would you like to work with professionals dedicated to delivering top-quality representation for clients? Are you seeking an office environment where your contributions are valued and appreciated? Butler Snow LLP is currently seeking an experienced IT Support Analyst to join one of our office locations: Birmingham, AL, Austin, TX or Baton Rouge, LA. Take your career to new horizons and come work with us! What you would do: * Diagnose and resolve issues associated with Firm software applications and operating systems * Diagnose and resolve firm owned hardware device issues (terminals, desktops, laptops, conference room technology, phone handsets) * Create knowledgebase KB articles, as required to equip Helpdesk to resolve issues in the future without requiring escalation * Work with other IT teams to track recurring technology issues to resolution * Effectively utilize vendor support as needed * Identify and recommend production customizations and enhancements * Assist with implementation of new technology deployments or upgrades * Special projects as assigned by either the IT Support Manager or Chief Information Officer * Participate in after-hours on-call rotation for Helpdesk emergency tickets * Configuring integrated conference room technology, including equipment installation and troubleshooting What you bring: * Minimum of 2-3 years of experience in IT support * Strong problem solving and analytical skills, organizational skills, and attention to detail * Ability to work under short deadlines and demanding environments * Excellent customer service skills are a must. Daily interface with end-users will require someone with patience and understanding while assisting with issues * Prioritize providing a solution to the requester minimizing disruption, but tracking long term issues to full resolution to avoid future recurrences * Exhibit good judgment, diplomacy, and tact while working with both internal and external contacts * Maintain a high level of professionalism, integrity, and discretion in interactions with internal and external contacts * Able to organize and prioritize personal workload in a fast-paced work environment * Working knowledge of various operating platforms ex. (Windows, MacOS, iOS, Android) * Excellent oral and written communication skills. What you gain: * A phenomenal team in an extraordinary firm * Ability to grow professionally and personally * Excellent benefits: * Medical, Dental and Vision with wellness component * Free Telehealth coverage * Short- and Long-Term Disability * Pet Insurance * 401K and profit sharing (after completion of eligibility requirements) * Generous Paid Time Off Plus Paid Holidays * Tuition Reimbursement * In-house training and development If you like to learn new skills, take initiative, and solve problems and do not wait to be asked, this may be the role for you. Butler Snow is a values-driven organization with a strong sense of community. We are actively involved in community projects in our 25 plus offices throughout the United States through the Butler Snow Foundation. At Butler Snow, we believe inclusion is a key driver of innovation and creativity. We have long been committed to fostering, maintaining, and celebrating an environment where creative solutions and new ideas are welcomed. We believe our diverse workforce contributes to our competitive advantage. 002
    $42k-70k yearly est. 60d+ ago
  • Construction Technology Specialist

    The Lemoine Company 3.8company rating

    Technical assistant job in Baton Rouge, LA

    About LEMOINE LEMOINE, a Great Place to Work -Certified company, is one of the most respected full-service construction management firms in the nation, consistently ranked among the ENR Top 400 Contractors. Headquartered in Louisiana and building across the southern United States, LEMOINE serves clients in Healthcare, Commercial, Education, Federal, Infrastructure, Industrial, and Disaster Recovery sectors. At LEMOINE, we are committed to Building Better-people, communities, projects, and lives. Our Infrastructure Division specializes in Civil, Concrete, and Environmental & Water projects, delivering quality construction that improves the communities we serve. We are seeking an experienced Construction Technology Specialist to join this team and help uphold our mission of excellence, safety, and innovation. Position Summary The Construction Technology Specialist will work within LEMOINE's VDC/IT function to standardize, deploy, support and optimize emerging jobsite technologies. The specialist will focus on tools such as OpenSpace, CMBuilder, DroneDeploy, BI dashboards for work-in-progress (WIP) tracking, and other digital innovations (eg. AR/VR, IoT jobsite sensors). This role acts as the bridge between field operations, project teams and IT systems-ensuring technology delivers measurable value, is adopted effectively, and is continuously improved. Key Responsibilities Lead deployment and rollout of jobsite visualization and tracking technologies (e.g., OpenSpace, CMBuilder, DroneDeploy) across projects. Standardize technology workflows, ensure consistent configuration and usage guidelines across projects. Provide technical support and training to field teams, project managers and VDC staff on jobsite tech tools and dashboards. Collaborate with VDC, IT, operations and project leadership to integrate data flows (jobsite image capture, drone survey data, dashboard analytics) into project controls and WIP tracking. Design, build and maintain BI dashboards / reports that visualize project progress, productivity metrics, technology adoption, and risk/variance indicators. Monitor usage, adoption, system performance and ROI of technology tools; collect feedback and identify opportunities for improvement. Serve as subject‐matter expert in emerging construction technology (drones, reality capture, 360° jobsite imaging, AR/VR, IoT sensors) and drive pilot initiatives, proof-of-concepts and scaling. Ensure alignment between field hardware/software, IT infrastructure and data security/compliance standards. Work with procurement, IT security, project controls and operations teams to evaluate new tools, negotiate vendor relationships, manage licenses/subscriptions. Maintain documentation of technology standards, jobsite process templates, training materials, and adoption playbooks. Travel to job sites as needed to support hands-on tech rollouts, field adoption and troubleshooting. Qualifications Education: Bachelor's degree in Construction Management, Civil Engineering, Information Systems, Construction Technology or related field preferred. Equivalent experience will be considered. Experience: Minimum 3-5 years of experience in construction technology deployment, VDC/BIM coordination, field technology support or similar roles within construction / infrastructure. Proven experience implementing tools such as OpenSpace, drone survey / reality capture, jobsite imaging or data/BI dashboards in a construction environment is highly desirable. Technical Skills: Hands-on experience with drone operations or reality capture workflows (e.g., DroneDeploy or equivalent). Familiarity with jobsite image capture platforms (OpenSpace or similar) and construction dashboards (CMBuilder, Procore, Power BI, Tableau). Strong proficiency with business intelligence tools (Power BI, Tableau, etc.), data visualization, and basic data analytics. Competent with construction processes, site operations and ability to translate field needs into technological solutions. Key Attributes: Strong problem-solving skills; ability to coach and train field personnel with differing technology comfort levels. Excellent communication and interpersonal skills; able to work across IT, field operations and project teams. Self-starter mindset, comfortable in a dynamic environment and with travel to multiple job sites. Passion for innovation, continuous improvement and staying abreast of emergent construction technologies and best practices. Why LEMOINE At LEMOINE, you'll have the opportunity to be a technology pioneer in the construction industry-deploying tools that transform how projects are built, tracked and delivered. You'll work with passionate teams, cutting-edge technology and meaningful projects. We offer competitive compensation, comprehensive benefits and career growth in a company committed to innovation, safety, and community impact. Equal Opportunity Employer The Lemoine Company, L.L.C. is an Equal Opportunity Employer. All applications are considered without regard to race, color, sex, age, religion, national origin, or disability. Only job-related factors will be considered in deciding applicants' qualifications.
    $51k-83k yearly est. 60d+ ago
  • Product Support Specialist

    Vontier

    Technical assistant job in Baton Rouge, LA

    The primary role of this position is to lead the ATG and Red Jacket portfolio product by actively driving customer satisfaction through superior support and resolution. The individual will work closely with the Field Service, Technical Support, Product Management, Commercialization, Engineering and Quality members to provide technical recommendations and product functionality based on field experiences, with a heavy focus on new product and new customer problem solving and adoption. They will need to be a strong customer advocate while tracking the pulse of market and technology trends to ideate, incubate, and accelerate solutions that deliver high value to customer problems that differentiate vs competition. **Responsibilities** - Ensuring an improved feedback loop between product management and engineering to increase the rate of new product vitality - Driving share gain by championing innovative new platforms and features in an agile environment that maintain leadership position in the market and differentiate vs competition. - Defining the target customer segment, identifying customer pain points/problems to solve, developing a commercial hypothesis (qualitative), validating the commercial hypothesis (quantitative), outlining a clear value proposition for the target customer, defining positioning vs competition, and clearly defining the product/solution requirements. - Championing customer requirements throughout the process and ensuring development meets those requirements through proper customer engagement and field trial execution. - Ensuring we have support applications in place to increase "ease of doing business" with our Environmental Solutions brands - Partnering with the commercialization team to develop robust launch plans including global product content/assets (clear articulation of value proposition), competitive comparisons, value-based pricing strategy, sales enablement tools, launch presentations, and training materials. - Cultivating relationships with key technology partners that enhance the value of GVR's digital ecosystem. Drive experimentation to rapidly vet potential solutions and scale to maximize impact. - Global Responsibility: Heavy focus on North America with some International travel possible **Required Skills / Qualifications / Certifications / Tech Stack** **Essential** - 3+ years in technical/engineering backgrounds with a deep understanding of how the fueling infrastructure works - Ability to generate a high level of precise technical feedback to ensure new product hardware and software applications are working as needed in a field environment - Customer-centric mindset and comfort talking to end customers as necessary to help with product adoption - Ability to travel 25%+ of the time - **Preferable** - 2+ years of familiarity working with Veeder-Root's Environmental Solutions portfolio The base compensation range for this position is $100,000 to $120,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS GILBARCO VEEDER-ROOT** Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems. **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
    $100k-120k yearly 36d ago
  • Desktop Support Tech (Level 1)

    Insight Global

    Technical assistant job in Baton Rouge, LA

    We are seeking an energetic, customer-focused IT Support Technician to join a client of clients in Baton Rouge. In this role, you will be the first point of contact for technical support requests, assisting employees both onsite and remotely. You'll work alongside our Desktop Support and Systems Administration teams, gaining hands-on experience with Microsoft 365, Active Directory, Azure/Entra, and a variety of hardware and software tools. Responsibilities include: - Provide first-level support for account access, password resets, email, and basic networking issues - Diagnose and resolve technical problems involving computer hardware, peripherals, and software - Deploy, configure, and support Windows and mac OS operating systems and applications on desktop and mobile platforms - Maintain asset inventory and ensure equipment is properly tracked - Document issues, resolutions, and best practices in our ticketing system (FreshService) - Escalate complex issues to Tier 2/Tier 3 support when needed - Follow IT security, privacy, and compliance policies to safeguard systems and data - Assist with onboarding and offboarding tasks, including workstation setup and account provisioning Expected pay: $29-$36/hr We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Associate's degree in IT, Computer Science, or related field - At least 1 year of equivalent helpdesk experience - Proficiency in computer hardware diagnostics and PC repair - Familiarity with Microsoft 365, Active Directory, and basic networking concepts - Excellent verbal and written communication skills with a customer-first mindset - Ability to prioritize and manage multiple tasks in a fast-paced environment - CompTIA A+ or similar IT certification - Experience with ticketing systems (FreshService, Zendesk, ServiceNow) - Familiarity with remote support tools (TeamViewer, AnyDesk, RDP)
    $29-36 hourly 60d+ ago
  • Support Technician II

    Www.Exigotechnology.com

    Technical assistant job in Baton Rouge, LA

    Job Purpose Responsible for providing Tier 1, Level 3 I.T. support services in our managed services division. You will be solving IT issues that are not able to be solved by our user support operations center utilizing Tier 2 and 3 resources as well and working directly with our client's IT staff and POC. Main Responsibilities Identify, isolate and troubleshoot level 3 I.T. related problems. Respond to alert incident tickets and work with system administrators to solve any issues. Assist Tier 1 Levels 1,2 support teams with user tickets and answer phones for Tier 2 support directly with client IT teams. Log and track customer requests using a problem-tracking tool. As appropriate, escalate problems to 2 nd and 3 rd level support teams and outside support vendors. Follow up on requests according to Service Level Agreements. Monitor the Service Desk ticketing system and ensure requests are logged correctly and within agreed timeframes Experience with Remote Support and Monitoring tools such as Connectwise Automate (Labtech), Solarwinds, and Microsoft SCCM/Intune. To analyze and where appropriate reproduce problems that have been reported to the Service Desk, documenting steps required to reproduce Foster excellent relationships and communications with Customers, Teams, and Vendors. Can heavily research problems and express a solution consistently and correctly in writing and do so with good grammar, spelling, and overall good written communication skills. Can handle more than one assignment at once Provide intermediate level support for the Microsoft suite of products (Word, Excel, Access, Project, Publisher, Power Point, Windows 10 or higher, Internet Explorer, Visio) and Desktop applications (Microsoft Outlook, Trend Micro Antivirus, VNC, Active Directory) Provide first level support on the following hardware: Servers, Laptops, Desktops, Notepads, Mobile Phones Provide first level Windows 10 or higher and MAC operating system administration functions Administer User Ids create new users and delete users. This includes following established standards and procedures Administer User Profiles includes assigning group access , file share access, and remote access. Administer User Passwords including assigning new passwords and resetting passwords according to security standards Administer Print Queues when users experience problems with printing Monitor server and application availability and proactively alert other service providers to critical conditions requiring immediate resolution Provide second level MS Exchange, Office 365 and Google G-suite Administration functions: add new users based upon established standards, and establish and reset user passwords as needed. Provide first level Firewall and virus management support Transition to a Primary on-call after hour support role on an on-going rotation basis Provide onsite support to clients as needed. Decision Making To keep under regular review all off our technical processes and report any recommended changes. You are responsible for escalating calls to 2 nd and 3 rd tier support teams. Working Relationship & Contacts You will be in direct contact with customer liaison and the users of the customer's network. You will be in contact with MSP team members for the customer, including the lead consultant (vCIO) for the customer. Communicate with Operations Manager and the Service Desk manager . Personal Requirements: Minimum 2 years of college or equivalent work experience preferred MCP preferred but not required Professional presentation and phone manner A basic understanding of how a network environment operates and how applications function within the environment Understanding of basic Windows and MAC desktop administration Basic understanding of WAN, LAN and TCP/IP. Knowledge of Cisco or Fortinet routers preferred, although not required Must be consistently punctual, dependable and reliable Presents ideas and initiatives both formally and informally Persuades and influences for results Accepts ownership of the problem until it is resolved Generates new ideas leading to opportunities or cost-savings Shows awareness of global trends and new developments in information technology and networks, including standards, protocols and architectures Some telecommunications experience, in particular IP telephony Self-starter, able to work independently. Strong organizational skills with attention to detail and the ability to prioritize Strong interpersonal and collaboration skills, resourceful and proactive team member Flexible to work a rotational schedule (including some Holiday's & weekends) and take on other duties as assigned.
    $29k-50k yearly est. 60d+ ago
  • Biomedical Technician Intern - Summer 2026

    GE Healthcare 4.8company rating

    Technical assistant job in Baton Rouge, LA

    As an Intern at GE HealthCare, every moment partnering with customers is an opportunity to impact the lives of patients. You'll be the face of our life-changing products, you'll drive customer satisfaction through excellent service and you'll help healthcare professionals deliver world-class care to patients using innovative medical technologies. In this role, the Summer Biomedical Technician Intern will participate in activities such as observing service calls to evaluate, diagnose, perform repair and planned maintenance (PM) on basic biomedical equipment and drive customer satisfaction through Service Excellence. **Job Description** **RESPONSIBILITIES** Supervised responsibilities may include: - Observe basic customer biomedical equipment issues, appropriate repairs, planned maintenance (PM), safety, and environmental inspections. - Follow appropriate GEHC policies, procedures, hospital protocol and complete necessary documentation, as guided. - Job shadow members of local team that provide efficient service delivery to all accounts within assigned area. Eventually may assist more experienced technicians on progressive repairs and resolution with the proper training. - Observe communications with customers as directed, to ensure resolution and proper follow-up, leading to customer satisfaction. - Observe documentation of repair actions and submission of reports/summaries according to schedule. - May maintain approved parts inventory. Manage vendor's service delivery processes in compliance with GEHC policies, as instructed. - Meet Health and Human Services, as well as Environment Health and Safety requirements. - Complete all planned Quality and Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization. - Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position. **REQUIRED QUALIFICATIONS** - High School Diploma/GED - Ability to work a minimum of 10 weeks full time over the summer. - Must have reliable transportation and a valid driver's license. - Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception. - You may not relocate more than 30 miles from your current location without approval from your manager. - Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. **DESIRED QUALIFICATIONS** - Currently enrolled in an AS, BS degree, or certificate program. - Ability to develop and maintain good customer relations. - Previous course work or experience interpreting schematic diagrams and perform effective repair and planned maintenance on basic biomedical or electronic equipment. - Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. - Experience interfacing with both internal team members and external customers as part of a solution based service process. - Change agent and process oriented. - Local candidates strongly preferred. For U.S. based positions only, the pay range for this position is $15-20 an hour. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support. We will not sponsor individuals for employment visas, now or in the future, for this job opening. **Additional Information** GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. **Relocation Assistance Provided:** No
    $15-20 hourly 37d ago
  • Technical Intern

    Turnkey Solutions 3.7company rating

    Technical assistant job in Baton Rouge, LA

    Intern in Technical Services (Baton Rouge) JOB DESCRIPTION: Turn Key Solutions, LLC (*********** is a Managed Service Provider (MSP) that manages networks, phone systems & vendors for our regional business clients. Are you going to school for a career in Information Technology, Sales & Marketing, or Business? Would you like to earn credits and get real-world experience while part of a fast-paced, results-oriented I.T. consulting firm? Are you ready to bring your "A Game" to a team of professionals who are looking for their next superstar protege? As an Intern at Turn Key Solutions, you won't be asked to make coffee, but you will get to do pretty much everything else that our technicians, engineers, sales team, and customer service reps do on a day-to-day basis. You'll get experience interacting with clients, working on high-end technical environments, basic computer work, and everything we do here. If your interests are more in marketing or business, you'll get an opportunity to work on marketing campaigns, talk with prospects and existing customers, and learn from our sales & marketing team. Either way, you'll be working closely with clients and your team on lots of real projects, at many different stages of the projects. WORK ENVIRONMENT: We work hard while we're at work, but we do everything possible to get everyone home on time. Full-time salary staff typically work 40 hr work weeks. Our intern positions are typically very flexible - we know you've got classes and a crazy schedule. We'll work with you! You'll work closely with a team of I.T. pro's who are skilled at what they do. They'll have a lot to offer you, but they will count on you to raise everyone's game to a new level. Reliability, good teamwork & communication is huge to us, and we will do whatever it takes to help you feel comfortable, productive, and valued here. Our office conditions are great - our tech staff enjoy their own work area with a pc, a company laptop for field work, all the coffee they can drink, and the support and respect of their goal-oriented coworkers. COMPENSATION: Hourly pay is available for some intern positions, but not all. This will depend on your qualifications, the specific intern position available at the time, and other factors. COURSE CREDITS: Depends on your school, class, and conditions outside of our control. We work with most schools, and are familiar with the typical process and requirements. REQUIRED QUALIFICATIONS/ABILITIES (i.e. these are not optional): Strong proficiency with using Microsoft Windows and Microsoft Office applications. Current enrollment in IT or business classes, or completed program degree. SECONDARY QUALIFICATIONS/ABILITIES (i.e. not all are required, but the more you have the better): Employment history with technical or office related duties. Proficiency with basic network and computer terminology, on par with CompTIAA A+ or Network + I.T. certifications from CompTIAA or Microsoft are awesome, if you have them! Other Requirements Ability to lift and move common computers and peripherals. Reliable, insured transportation. HOURS: Part time or full time, we can usually work around your academic schedule. BENEFITS: Technical and professional training courses. Constant on-the-job opportunities to learn new hardware, software, and best practices. A team that wants to see you succeed and grow in your career, and provides you with the tools to do it. Additionally, our full time employees have a comprehensive benefits package.
    $20k-30k yearly est. 60d+ ago
  • Vet Tech Student Externship- Bocage Animal Hospital

    Town and Country Veterinary Hospital 3.9company rating

    Technical assistant job in Baton Rouge, LA

    Practice Bocage Animal Hospital in Baton Rouge, LA is a full-service companion animal hospital. It is our commitment to being dedicated to high-quality and compassionate veterinary care throughout the life of your pet. Our services and facilities are designed to assist in routine preventive care for young and healthy pets, early detection and treatment of disease as your pet ages, and complete medical and surgical care as necessary during his or her lifetime. Position Purpose Come extern with us! Heartland Veterinary Partners' Vet Tech Externship Program works to provide externship support for veterinary technician students. Externship length & requirements are dependent upon your university. Requirements/Qualifications Eligibility Must be currently enrolled in an accredited Veterinary Technician School
    $19k-30k yearly est. Auto-Apply 14d ago
  • Analyzer Technician

    Enginuity Global

    Technical assistant job in Baton Rouge, LA

    Job Title: Analyzer Technician Experience: 5-10 years in gas processing facilities with various degrees of additional experience Schedule: Full-time Classification: Non-Exempt; hourly, eligible for overtime Job Description The successful candidate will be responsible for working on all types of field analyzers as well as working with Measurement Technicians. This position is located at various client sites supporting commissioning and startup. Job Functions and Key Responsibilities Installation, maintenance and calibration of on-stream gas chromatographs Installation, maintenance and calibration of various utility analyzers including conductivity, PH, moisture, 02, BTU and CO Maintain and calibrate MSA CGI monitors and other related safety equipment for the facility Recognize malfunctions in individual equipment and perform maintenance as necessary to correct problems Interface with SCADA, DCS, and analyzer host systems Interpersonal skills required to interface with customers and team members Monitor process variables and conditions to ascertain the current state of the operated process Monitor and recognize dangerous and/or emergency conditions within the process and perform procedures necessary to remove the condition or shutdown the process in order to protect personnel, community, environment and equipment Operate and perform activities in accordance with applicable regulations and procedures Utilize proper Lockout/Tag out operating and safety procedures Must be proficient in the use of PCs and PC software Must be a self-starter and be able to prioritize work based on business needs Installation, maintenance and calibration of VOC & HRVOC analyzers Installation, maintenance and calibration of CEMS analyzers Minimum Essential Qualifications High school diploma or equivalent Must have a valid driver's license Stable work history Must be legally eligible to work in the US. Sponsorship is not available Must be able to pass a drug and alcohol screening Must be able to comply with customer site requirements for access/entry Interpersonal communication skills are required in order to interface with all affected teams, personnel, and vendors; able to work in a self-directed work team Must become proficient in the use of all Microsoft Office software modules, including Word, Excel Must work with a minimum of supervision and be able to manage their time when given multiple tasks Willing to work overtime, weekends, holidays, and respond to call outs as needed to fulfill business objectives Regular and reliable attendance required Preferred Qualifications Minimum of 5-10 years' work experience in a gas processing facility Two years working with Chemical/Petroleum measurement Be a self-starter, and ability to work with peers in collaborative efforts Experience with a computer-based management system (SAP, Maximo) Experience with Lock-Out/Tag-Out procedures Experience in work permit processes and procedures Be able to diagnose, repair, and calibrate analyzers Experience working in collaborative efforts, be a highly motivated self-starter Ability to work overtime, weekends, holidays, and able to respond to call outs Two-year associates degree in instrumentation, measurement, analyzers or equivalent training Five years' experience in the Chemical/Petroleum Industry Two years working with Chemical/Petroleum measurement Experience with analyzer instrument installations and calibrations Ability to diagnose, repair, and calibrate on line analyzers Regular and reliable attendance required. Physical Requirements Ability to lift, push, and pull 50 pounds. Ability to work in changing climate conditions and a plant environment. Able to work in close quarters: i.e., work while kneeling, squatting, sitting, climbing, and standing. Follow and adhere to all applicable Personal Protective Equipment (PPE) guidelines (e.g., eye protection, footwear, FRC) The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms Benefits Medical, dental, and vision benefits with company contributions Health Savings, Flexible Spending-healthcare/dependent care accounts Retirement plan with matching contributions Generous paid time off policy, flexible paid holidays Short & Long-term disability Company paid group life & voluntary life insurance options EAP (Employee Assistance Program) Rewarding career with growth potential and opportunities About Us Enginuity Global LLC provides process automation services and innovative environmental and safety products to industrial facilities. We are a young company, with immense growth potential. Joining our team gives you experience in top-performing industrial facilities across the US, in the fastest growing markets in the country. We are looking for self-motivated, passionate, and hard-working professionals to grow our company. Equal Employment Opportunity Enginuity Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $34k-50k yearly est. Auto-Apply 60d+ ago
  • Analyzer Technician - Baton Rouge, LA

    Turner Industries Group 4.8company rating

    Technical assistant job in Baton Rouge, LA

    Turner Industries is a fully diversified industrial contractor. We help move the world forward by providing responsive, innovative solutions designed to increase plant production, reduce costs, reduce downtime, and even prevent shutdowns. Headquartered in Baton Rouge, LA, Turner Industries has over 20,000 employees with offices and job sites across the United States. Our single-solution approach in the petrochemical, refining, energy, pulp and paper, and related industries has made Turner one of the nation's top industrial contractors and earned us the No. 1 spot on ABC's 2024 Top Performers list. People are at the heart of everything we do. Their safety, security, and satisfaction have always been our top priorities. For proof, look no further than our strong working relationships and extraordinary workforce. Turner Industries Group is looking for an Analyzer Technician for work in the Baton Rouge, LA area. This role is responsible for the reliable operation of all process and environmental analyzer systems. Non-exempt role; Reports to the Foreman; Performs a variety of routine duties within established policies. Analyzer Technician's strong in CEMS calibrating, maintaining, and troubleshooting complex gas analyzers such as NOX, ANHYDROUS AMMONIA, GC's, TOC, UV, SULPHUR , PH, etc. and all data systems to ensure industrial emissions meet environmental regulations. Key duties include performing preventive/corrective maintenance, interpreting drawings, documenting data, fixing mechanical/electrical issues, and working with safety/compliance protocols (like MOC/PSM). This position is for a large oil refinery. Job to start Immediately. Must be able to pass DISA drug screen and background. Core Responsibilities * Maintenance & Calibration: Perform routine and corrective maintenance, calibration, and adjustments on CEMS equipment, including sensors, probes, sample systems, and data loggers. * Troubleshooting: Diagnose and repair failures in analyzers and associated I/E (Instrumentation & Electrical) equipment using logic diagrams, schematics, and technical knowledge. * Documentation: Maintain detailed records of maintenance, calibration, data, and repair history, completing work orders and updating technical data. * Compliance: Ensure systems meet safety (SHE) and environmental standards, adhering to Management of Change (MOC) and Process Safety Management (PSM) procedures. * Safety: Identify and correct unsafe conditions, perform Job Loss Analyses (JLA), and participate in permit-to-work systems. Essential Qualifications: * High school or equivalent * Minimum 5 years of maintenance experience in troubleshooting and repair of process and environmental analyzers * Experience in instrumentation and electrical process maintenance * Fundamental computer skills * Self-motivated and able to work without supervision * Ability to learn and use computerized maintenance system for material and work order management * Ability to operate moveable equipment such as man lift or forklift as needed * Technical school certificate or degree preferred * Industrial/Electrical certifications and/or training preferred * Technical training and/or industrial related safety experience * Post offer drug / alcohol screen, physical evaluation, and signed acceptance of the Turner Industries Drug, Alcohol and Contraband Policy * Comply with company and client job site safety requirements * Must not pose a direct threat to the health or safety of others in the workplace Compensation Final agreed upon compensation is based upon individual qualifications and experience. Benefits Depending on your employment status, benefits include health, dental, vision, life, ADD, voluntary life / ADD, disability benefits, leaves of absence, 401k, paid time off, paid holidays, telehealth access, and employee assistance program. Physical Involvement: May be required to do the following: climbing ladders, scaffolds, structures, etc. above and below ground level; maintaining balance on ladders, scaffolds, structures, etc.; reaching in all directions; handling and manipulating objects and materials; coordinating the movements of eyes, hands and fingers to operate tools and equipment; lifting 30 to 50 pounds from ground level, waist level, and/or overhead; carrying objects, tools, equipment, etc.; standing / sitting; walking; pushing; pulling; bending; kneeling; crouching/squatting; seeing with or without correction; hearing with or without correction; wearing respirator and other PPE; typing / data entry; stepstool use; work in excessive heat; work in excessive cold; work in loud environment Turner Industries is an equal employment opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, national origin, disability and/or protected veteran status in accordance with governing law.
    $37k-53k yearly est. 17d ago
  • Medical Laboratory Assistant Candidate

    FMOL Health System 3.6company rating

    Technical assistant job in Baton Rouge, LA

    The Medical Laboratory Assistant Candidate is responsible for up-front specimen handling and facilitating workflow in and out of the laboratory. Assists laboratory personnel with laboratory procedures. Relies on established guidelines, to accomplish tasks. Works under close supervision. 1. Productivity Determines blood donor eligibility by performing related testing, evaluating donor/patient medical history, assisting physicians with special tests and procedures, recruiting blood donors, and completing appropriate records pertaining to donations in a manner that ensures donor confidentiality. Participates in mobile and in-house blood bank operations and maintains donor stations where designated on a regular rotation. Separates blood components, pools platelets, and thaws frozen plasma for transfusion. Visits patients who have received blood during surgery in order to inform them about the hospital blood donation program. If applicable, performs noncomplex testing (i.e., sed rates) as well as directed testing (i.e., sweat testing) following SOPs. Receives and organizes specimens. Independently prioritizes workload. Investigates and takes responsibility for proper identification of each specimen. Processes specimens according to procedures (may involve centrifuging and aliquoting specimens). Sorts and tracks according to the appropriate performing laboratory, maintaining the integrity of the sample. If in Blood Bank, verifies label, boxes, ships and prepares documents for Recovered Plasma and filters Red Blood Cells to remove leukocytes. 2. Quality Quality is paramount in all aspects of daily functions and work processes to include specimen preparation, assaying, and result reporting incompliance with established policies and procedures toward promoting high quality health care standards. Performs quality control, instrument maintenance and check procedures, and maintains accurate and complete records of daily activities. Assists in care and maintenance of the laboratory work area and equipment. 3. Compliance Demonstrates initiative in adapting to changes or unusual circumstances, especially those not covered by written or verbal instructions, in a way that promotes cooperation and minimizes disruption to the working environment. Combines ethical judgment with technical skill within the policy and legal guidelines of the hospital and laboratory in decision making processes and in the performance of procedures. Observes and adheres to all departmental and hospital policies and procedures, and follows all safety, quality assurance, and infection control standards. 4. Teamwork / Customer Service Coordinates, plans, and utilizes time efficiently in an effort to prioritize and organize duties while remaining flexible to meet the needs of the laboratory service customers. Maintains an inventory of supplies in work areas and requests and orders supplies as necessary to ensure efficient departmental operations and avoid duplication of energy and services whenever possible. Acts as an intermediary between clients, physicians and laboratory technologists in order to obtain additional specimen information that is crucial to the accuracy of test results. Consistently exhibits a professional manner, appearance, and performance in the approach to job related duties in an effort to maintain high standards in the delivery of quality health care services. 5. Other duties as assigned Performs other duties as assigned or requested. High School Diploma or equivalent Must obtain CLS - Laboratory Assistant license within 12 months of hire.
    $33k-55k yearly est. 36d ago
  • Assistive Technology Clerk

    Zachary Community Schools

    Technical assistant job in Zachary, LA

    AT Clerk The Assistive Technology Clerk provides vital support in the coordination, delivery and maintenane of assistive technology (AT) devices and materials for students and staff. This position ensures that assistive equipment is properly inventoried, distributed, set up and maintained to support accessibility and learning in the classroom.
    $22k-29k yearly est. 32d ago
  • IT Help Desk

    John H. Carter Company 4.5company rating

    Technical assistant job in Baton Rouge, LA

    Essential Duties & Responsibilities: * Assumes responsibility for your communication efforts, both internal to John H. Carter Co., Inc. and external, to ensure that all parties/stakeholders have a clear understanding as to accuracy and timeliness requirements * Schedule and complete installations, patches and upgrades * Perform on-the-spot client/server maintenance and troubleshooting * Application support and troubleshooting of MS Windows platforms * Provide user support in the installation, setup and maintenance of MS Office Application Suite and its components * Able and willing to be part of a call-out schedule to provide troubleshooting and resolution activities both remotely and at location (when required) * Ability to work independently in a fast-paced environment * Follow John H. Carter Co., Inc. policies, procedures and methodologies. * Work collaboratively with development staff and support staff to maintain thorough knowledge of product capabilities, and to ensure that all communications between John H. Carter Co., Inc. and its stakeholders are precise. * Basic TCP/IP network troubleshooting, system installation /integration /implementation of new hardware and software components, run programs per standard operating procedures, print reports, and other tasks as directed by the IT Manager. Please note that this role is not eligible for Visa sponsorship/assistance at this time. PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means. If you wish to become an approved agency to assist us in our employment efforts, please submit your request to ***********************
    $38k-53k yearly est. 17d ago
  • IT Support Specialist - North Shore

    Bellwether Technology

    Technical assistant job in Hammond, LA

    Job DescriptionSalary: Bellwether is an established IT managed service provider located in the New Orleans area, serving businesses of all sizes and industries for over 40 years.We deliver strategic IT support to help our clients operate efficiently and grow with confidence. Our employee-centric culture is the heart of our success and has led to Bellwether being consistently named a Top Workplace" by The Times-Picayune for seven years straight. We are especially proud of this recognition as its based on feedback from our own team. We are seeking a proactive and customer-focused Technical Support agent to join our team. This role involves a mix of onsite client support and field deployments. The ideal candidate is a skilled troubleshooter with strong interpersonal skills who enjoys solving problems and working collaboratively in a fast-paced environment. Essential Duties and Responsibilities: Provide technical support and assistance for incoming incidents and requests related to computer hardware and applications. Solve issues such as desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, general printer repairs, and more. Manage deployment for enterprise-level workstations and tablets. Create and monitor progress for each service ticket and escalate as necessary to team members, vendors and/or 3rd party technical support providers. Work with users to clarify information and set proper expectations. Report client or quality concerns to management. Active Directory user management. Collaborate with team members to support client needs and service delivery goals. Other responsibilities as assigned. Requirements: Minimum 1 year of experience in a technical support or IT help desk role (internship or volunteer experience accepted). Working knowledge of Microsoft Windows desktop operating systems and Microsoft Office suite. At least one active certification is preferred (e.g., CompTIA A+, Network+, Security+) Strong written and verbal communication skills, including the ability to explain technical concepts clearly to non-technical users over the phone and in writing. Ability to lift and transport computers and IT equipment as needed Valid drivers license, reliable transportation, and willingness to travel to client sites within the region. Ability to prioritize tasks and manage time effectively. Team-oriented mindset and customer-first attitude. Completion of some college coursework in IT, computer science, or a related field (degree preferred). Beneficial Knowledge: Experience with current versions of Windows Server. Knowledge of networking technologies, such as routers and switches, LAN/WAN protocols (including Ethernet), and VPN/RDP protocols, is a plus. Compensation & Benefits: Competitive salary and performance-based bonuses Medical, dental, and vision insurance 401(k) plan with company match Paid vacation, sick leave, and holidays Certification and mileage reimbursement Professional development opportunities and company-sponsored events Friendly, business-casual work environment Additional Information: This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position. Bellwether is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $42k-70k yearly est. 29d ago
  • Analyzer Technician

    Turner Industries 4.8company rating

    Technical assistant job in Baton Rouge, LA

    Job Description Turner Industries is a fully diversified industrial contractor. We help move the world forward by providing responsive, innovative solutions designed to increase plant production, reduce costs, reduce downtime, and even prevent shutdowns. Headquartered in Baton Rouge, LA, Turner Industries has over 20,000 employees with offices and job sites across the United States. Our single-solution approach in the petrochemical, refining, energy, pulp and paper, and related industries has made Turner one of the nation's top industrial contractors and earned us the No. 1 spot on ABC's 2024 Top Performers list. People are at the heart of everything we do. Their safety, security, and satisfaction have always been our top priorities. For proof, look no further than our strong working relationships and extraordinary workforce. Turner Industries Group is looking for an Analyzer Technician for work in the Baton Rouge, LA area. This role is responsible for the reliable operation of all process and environmental analyzer systems. Non-exempt role; Reports to the Foreman; Performs a variety of routine duties within established policies. Analyzer Technician's strong in CEMS calibrating, maintaining, and troubleshooting complex gas analyzers such as NOX, ANHYDROUS AMMONIA, GC's, TOC, UV, SULPHUR , PH, etc. and all data systems to ensure industrial emissions meet environmental regulations. Key duties include performing preventive/corrective maintenance, interpreting drawings, documenting data, fixing mechanical/electrical issues, and working with safety/compliance protocols (like MOC/PSM). This position is for a large oil refinery. Job to start Immediately. Must be able to pass DISA drug screen and background. Core Responsibilities Maintenance & Calibration: Perform routine and corrective maintenance, calibration, and adjustments on CEMS equipment, including sensors, probes, sample systems, and data loggers. Troubleshooting: Diagnose and repair failures in analyzers and associated I/E (Instrumentation & Electrical) equipment using logic diagrams, schematics, and technical knowledge. Documentation: Maintain detailed records of maintenance, calibration, data, and repair history, completing work orders and updating technical data. Compliance: Ensure systems meet safety (SHE) and environmental standards, adhering to Management of Change (MOC) and Process Safety Management (PSM) procedures. Safety: Identify and correct unsafe conditions, perform Job Loss Analyses (JLA), and participate in permit-to-work systems. Essential Qualifications: High school or equivalent Minimum 5 years of maintenance experience in troubleshooting and repair of process and environmental analyzers Experience in instrumentation and electrical process maintenance Fundamental computer skills Self-motivated and able to work without supervision Ability to learn and use computerized maintenance system for material and work order management Ability to operate moveable equipment such as man lift or forklift as needed Technical school certificate or degree preferred Industrial/Electrical certifications and/or training preferred Technical training and/or industrial related safety experience Post offer drug / alcohol screen, physical evaluation, and signed acceptance of the Turner Industries Drug, Alcohol and Contraband Policy Comply with company and client job site safety requirements Must not pose a direct threat to the health or safety of others in the workplace Compensation Final agreed upon compensation is based upon individual qualifications and experience. Benefits Depending on your employment status, benefits include health, dental, vision, life, ADD, voluntary life / ADD, disability benefits, leaves of absence, 401k, paid time off, paid holidays, telehealth access, and employee assistance program. Physical Involvement: May be required to do the following: climbing ladders, scaffolds, structures, etc. above and below ground level; maintaining balance on ladders, scaffolds, structures, etc.; reaching in all directions; handling and manipulating objects and materials; coordinating the movements of eyes, hands and fingers to operate tools and equipment; lifting 30 to 50 pounds from ground level, waist level, and/or overhead; carrying objects, tools, equipment, etc.; standing / sitting; walking; pushing; pulling; bending; kneeling; crouching/squatting; seeing with or without correction; hearing with or without correction; wearing respirator and other PPE; typing / data entry; stepstool use; work in excessive heat; work in excessive cold; work in loud environment Turner Industries is an equal employment opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, national origin, disability and/or protected veteran status in accordance with governing law. Job Posted by ApplicantPro
    $37k-53k yearly est. 16d ago
  • Medical Laboratory Assistant Candidate PRN Premium

    FMOL Health System 3.6company rating

    Technical assistant job in Baton Rouge, LA

    The Medical Laboratory Assistant Candidate is responsible for up-front specimen handling and facilitating workflow in and out of the laboratory. Assists laboratory personnel with laboratory procedures. Relies on established guidelines, to accomplish tasks. Works under close supervision. 1. Productivity Determines blood donor eligibility by performing related testing, evaluating donor/patient medical history, assisting physicians with special tests and procedures, recruiting blood donors, and completing appropriate records pertaining to donations in a manner that ensures donor confidentiality. Participates in mobile and in-house blood bank operations and maintains donor stations where designated on a regular rotation. Separates blood components, pools platelets, and thaws frozen plasma for transfusion. Visits patients who have received blood during surgery in order to inform them about the hospital blood donation program. If applicable, performs noncomplex testing (i.e., sed rates) as well as directed testing (i.e., sweat testing) following SOPs. Receives and organizes specimens. Independently prioritizes workload. Investigates and takes responsibility for proper identification of each specimen. Processes specimens according to procedures (may involve centrifuging and aliquoting specimens). Sorts and tracks according to the appropriate performing laboratory, maintaining the integrity of the sample. If in Blood Bank, verifies label, boxes, ships and prepares documents for Recovered Plasma and filters Red Blood Cells to remove leukocytes. 2. Quality Quality is paramount in all aspects of daily functions and work processes to include specimen preparation, assaying, and result reporting incompliance with established policies and procedures toward promoting high quality health care standards. Performs quality control, instrument maintenance and check procedures, and maintains accurate and complete records of daily activities. Assists in care and maintenance of the laboratory work area and equipment. 3. Compliance Demonstrates initiative in adapting to changes or unusual circumstances, especially those not covered by written or verbal instructions, in a way that promotes cooperation and minimizes disruption to the working environment. Combines ethical judgment with technical skill within the policy and legal guidelines of the hospital and laboratory in decision making processes and in the performance of procedures. Observes and adheres to all departmental and hospital policies and procedures, and follows all safety, quality assurance, and infection control standards. 4. Teamwork / Customer Service Coordinates, plans, and utilizes time efficiently in an effort to prioritize and organize duties while remaining flexible to meet the needs of the laboratory service customers. Maintains an inventory of supplies in work areas and requests and orders supplies as necessary to ensure efficient departmental operations and avoid duplication of energy and services whenever possible. Acts as an intermediary between clients, physicians and laboratory technologists in order to obtain additional specimen information that is crucial to the accuracy of test results. Consistently exhibits a professional manner, appearance, and performance in the approach to job related duties in an effort to maintain high standards in the delivery of quality health care services. 5. Other duties as assigned Performs other duties as assigned or requested. High School Diploma or equivalent Must obtain CLS - Laboratory Assistant license within 12 months of hire.
    $33k-55k yearly est. 36d ago
  • Assistive Technology Clerk

    Zachary Community School District

    Technical assistant job in Zachary, LA

    AT Clerk The Assistive Technology Clerk provides vital support in the coordination, delivery and maintenane of assistive technology (AT) devices and materials for students and staff. This position ensures that assistive equipment is properly inventoried, distributed, set up and maintained to support accessibility and learning in the classroom.
    $22k-29k yearly est. 60d+ ago

Learn more about technical assistant jobs

How much does a technical assistant earn in Baton Rouge, LA?

The average technical assistant in Baton Rouge, LA earns between $16,000 and $43,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.

Average technical assistant salary in Baton Rouge, LA

$26,000

What are the biggest employers of Technical Assistants in Baton Rouge, LA?

The biggest employers of Technical Assistants in Baton Rouge, LA are:
  1. LA State University Continuing
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