Technical assistant jobs in Boston, MA

Position Type: Full Time (40+) Pay Type: Salary Seasonal Work: No Northeast Paving Benefits: Company Paid Basic Life Insurance Company Paid Long Term Disability Policy Company Paid Vacation & Holiday Pay Company Paid Parental Leave Company Paid Maternity Leave Company Paid Employee/Family Assistance Program (EAP) Voluntary Medical & Vision Insurance Voluntary Dental Insurance Voluntary Short Term Disability Voluntary Supplemental Term Life Voluntary Accident, Legal, Hospital, Critical Illness Policies 401(k) Plan w/Employer Match Annual Company Stock Purchase Opportunities Discount Partnerships: Verizon, Ford, Perkspot Health and Wellness Benefits, including Monthly Gym/Fitness Incentives General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Pittsburgh, PA. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects. Key Duties Create, review and triage support Tier (1-2) tickets on a timely basis Project work related to the implementation of new technology tools. Provide end-user desktop support via remote support tools or in person visits Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly. Install and configure new computers, monitors, and printers. Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices Create clear, concise process and system diagrams and other supporting documentation Coordinate with vendors to execute software and firmware upgrades Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies Assist with other projects and tasks as required Identify issues requiring escalated support and route to the appropriate team or leadership. Identify recurring or unique issues, develop solutions, and verify successful implementation. Document and/or update documentation for identified issues, solutions, and procedures. Train and/or mentor junior team members. Share knowledge and best practices. Actively participate in team meetings and feedback sessions. Qualification Requirements General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience 3 + years of technical experience working with hardware/software Bachelor's degree or equivalent Experience Experience working in windows and virtualized environments Ability to utilize an ITSM system for change and incident management Microsoft training and related certifications are a plus Strong interpersonal, organizational and customer service skills Ability to work flexible/extended hours when requested or participate in an on-call schedule Able to work both independently and effectively with remote team members as necessary Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job: Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day. Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties. Lifting and transporting of moderately heavy objects (40 lbs). Drive to locations to assist users or deploy systems as needed Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job. Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required. Noise level in the office work environment is normal. Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees. Assess work environment for possible hazards and makes sure training is adequate to the task. Has proper personal protective equipment and tools, uses them appropriately for the given task. Speaks up if seeing an unsafe act Identifies and turns in near miss reports Asks for help, when needed, to perform tasks safely. Considers if there is a safer way to perform work and communicates. Northeast Paving is a division of Vinci Construction USA and is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast. We support a Drug-Free Workplace. EOE AA M/F/Vet/Disability are encouraged to apply.

Rangam is seeking candidates for a Direct Hire role as a Technical Associate, Clinical Manufacturing, 3rd Shift with our client, one of the world's largest pharmaceutical companies. Seeking candidates in Andover, MA or willing to relocate. Use Your Power for Purpose Our breakthroughs would not reach the hands of patients without our dedicated pharmaceutical manufacturing team. We rely on agile members who understand the critical impact of their role in client's mission. Patients need colleagues like you who take pride in their work and continuously strive to improve outcomes. Your efforts ensure that patients and physicians have timely access to the medicines they need. What You Will Achieve In this role, you will: Take responsibility for individual contributions to achieve team deliverables, working effectively as a team member and coordinating with others. Manage personal time and professional development, being accountable for results. Follow standard procedures to complete tasks of varying scope, sequence, and complexity within the agreed timeframe. Identify and solve moderately routine problems. Complete assignments with moderate supervision using established procedures, referring deviations from standard procedures to the supervisor. Ensure work is reviewed for accuracy, quality, and adherence to standards. Engage in cross-functional communication with the tech transfer team, quality, and engineering as needed, and support continuous improvement initiatives using root cause analysis tools. Implement Current Good Manufacturing Practices (part of GxP) and safe handling techniques for solid dosage processing within the continuous manufacture/PCMM work stream. Perform Operator care tasks associated with the maintenance and operation of complex pharmaceutical manufacturing equipment. Generate, assist, and execute documentation related to solid dosage manufacture, including working batch record documentation and in-process run sheets. Here Is What You Need (Minimum Requirements) High School Diploma or GED with 2+ years of relevant experience Demonstrated experience in a biotechnology manufacturing or laboratory environment Operational knowledge of computerized systems Familiarity with Production Control Systems, Enterprise Resource Planning Systems, and other business systems Demonstrated capability to work as a team member in a matrix development team Excellent oral and written communication skills Proficiency in Microsoft Office Suite Bonus Points If You Have (Preferred Requirements) Solid understanding of fermentation and downstream processing techniques Experience with cGMP production of phase I/II clinical drug substances Experience in commissioning and qualifying process equipment Ability to execute microbial upstream and downstream processes Strong problem-solving skills Strong organizational skills and attention to detail PHYSICAL/MENTAL REQUIREMENTS Ability to effectively gown into and operate in a clean room environment for extended periods of time. Gowning may include coveralls, head cover, face mask, boot covers and gloves. Ability to lift 25+ lbs. Ability to stand and walk for extended periods of time. NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS Be able to work during non-standard hours including weekends when required. This is a third shift position working overnights Monday thru Friday. 9pm to 5:30am. Work week starts Sunday night at 9pm. Work week ends Friday morning at 5:30am. Work Location Assignment: On Premise The salary for this position ranges from $23.74 to $39.57 per hour. In addition, this position offers eligibility for overtime, weekend, holiday and other pay premiums depending on the work schedule and the Company's policies. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with client's Matching Contributions and an additional client's Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at client's Candidate Site - U.S. Benefits | (uscandidates.my**benefits.com). Compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided applies only to the United States - Massachusetts - Andover location. Relocation assistance may be available based on business needs and/or eligibility. To find out more about Rangam, and this role, click the apply button. Satnam Singh SA Technical Recruiter | Rangam Consultants, Inc M: ************** E: ***************** | W: **************

INTEGRATED TECHNICIAN Havas Media Network North America, the Media Experience agency, is looking for an INTEGRATED TECHNICIAN to join the PLANNING TEAM, part of our global community of 10,000 team members who are focused on using Meaningful Media to make a meaningful difference to brands, businesses, and people. The Integrated Technician is a highly skilled expert in channel knowledge and technical media planning. This role is essential to the seamless execution of tactical campaigns, ensuring precision, efficiency, and collaboration with creative agencies. As a key point of coordination, the Integrated Technician owns the briefing process into internal teams, gathers responses, and ensures high-quality content delivery. They proactively engage in audience insights, competitive intelligence, and agency events, demonstrating curiosity and initiative. A DAY IN THE LIFE MIGHT LOOK LIKE: • Owns and maintains flow charts & schematics for all campaigns, ensuring accuracy and clarity. • Manages campaign budgeting, collaborating closely with Business Analysts to ensure accurate actualization and billing. • Supports the Planning Manager by coordinating internal team responses to briefs, ensuring alignment and precision. • Gathers and compiles reports & post-campaign analysis, ensuring actionable insights. • Develops a deep understanding of audiences, analyzing audience data to inform strategies. • Masters NMI to generate various media plan outputs and scenarios, providing valuable planning insights • Develop proficiency in Converged.ai tools for Intelligence gathering and media plan Design, including profiles studio and attention design • Embraces audience and competitive analysis in collaboration with the intelligence strategy team • Works alongside the investment team to bring in the latest media opportunities. • Keeps the Account Manager updated with timely and relevant client information. • Shares proactive competitor & category updates with clients to provide strategic market intelligence. HOW YOU WILL WORK: • Embraces learning on the job, through coaching and feedback • Attends agency and media owner events, staying connected to industry innovations. • Actively engages in relevant agency training, continuously building expertise. • Shows initiative, interest and proactiveness on the job. CORE COMPETENCIES: • 📌 Focus on tool, tech and learning • 👍 Product Excellence • 🔎 Attention to Detail • 📊 Audience Expertise • 📈 Reporting & Insights • 💡 NMI Mastery • 📖 Storytelling • 📢 Industry Knowledge WHO YOU ARE: • You will have 0-1 years of experience • You will have a positive attitude and will be willing to learn fast The salary range for this role is: $50,000 - $55,000 annually.

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Technologists Assistant to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Technologists Assistant, you will be responsible for assisting/supporting the Technologists in a variety of ways (based on need), allowing the Technologists patient schedules to remain on time. This role is also responsible for ensuring that the scanning area runs smoothly, is maintained and kept organized. This is a full-time position, working 40 hours per week, Monday-Friday days and/or evening hours as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: (70%) Technologist Assistance Monitors MRI, CT, arthrogram and x-ray schedules Adjusts patients schedule when necessary and keeping all techs informed of any changes Greets and escorts patients to changing room; briefly explains procedure Prepares patient jackets and compiles films putting them together in appropriate jacket according to date and number Assists technologists in room set up between patients, including putting proper coil on table, putting previous coil away and changing table sheet Helps the technologist stay on time by having the next patient ready before the current patient is ready to get off the table Restores and networks all previous exams for next day's returning patients (20%) Cleaning & Organization Stocks and cleans work and control areas and MRI room(s) Ensures that all MRI patient areas are stocked and organized in a neat and tidy manner Cleans and stocks patient prep room and patient restroom Stocks linen and empties laundry at the end of the night Organizes and cleans supply closet and computer rooms Organizes radiologist reading area after radiologist has left for the day Checks with MRI technologists, Medical Records and/or Front Office for additional duties as needed (5%) Other Duties as Assigned Projects, tasks, etc.

Job Details Leominster - Leominster, MADescription TECHNICAL ASSOCIATE / DRAFTER DEPARTMENT: ENGINEERING JOB TYPE: FULL-TIME, EXEMPT REPORTS TO: ENGINEERING MANAGER Role Overview: The TECHNICAL ASSOCIATE /DRAFTER will support the Engineering Department by assisting with special orders, product bill of materials (BOM) development, and system set ups for custom products and strategic projects. This role involves working closely with engineers to ensure accurate product structures and manufacturing documentation while managing product labeling and testing processes. Key Responsibilities: Assist in developing and inputting product BOMs, ensuring accuracy for production. Execute test orders and review BOM structures before production runs. Support special projects, New Product Introduction (NPI), and Engineering Change Notices (ECNs/ECRs). Maintain and manage the product labeling system. Utilize Microsoft Office (Excel proficiency required); AutoCAD and SolidWorks familiarity is a plus. Qualifications: 1-3 years of experience working with technical documents, BOMs, and data manipulation. 1-3 years of experience using SolidWorks and AutoCAD for design and drafting purposes. However, candidates with strong technical aptitude and a willingness to learn CAD systems will be considered. Strong organizational skills, attention to detail, and ability to meet timelines. A proactive, structured approach with a willingness to challenge the status quo. At AIS, we have a strong set of values that guide our business and help us align with our customers. We listen to our Customers. We rely on our Employees. We honor Integrity. We embrace Continuous Learning. We lead with Design. We create Value. We work to make the World better. EEO/AA Statement As an EEO/AA employer, AIS will not discriminate in its employment practices due to an applicant's race, color, sex, pregnancy, national origin, ancestry, citizenship, sexual orientation, gender identity or expression, protected genetic information, age, disability, marital status, veteran status, religion, height, weight, other protected group status, or any other basis protected by the laws where we employ people. This organization participates in E-Verify Employment Eligibility Verification. AIS is a Federal Contractor and required to comply with Executive Order 14042. This means that all employees of AIS must (a) be vaccinated, (b) have a medical exemption, or (c) have a religious, moral or ethical exemption that meets EEOC requirements. As a condition of employment, you must meet one of these three requirements at the time of hire or within 60 days of your initial employment date. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Benefits: Company car Dental insurance 401(k) Competitive salary Employee discounts Health insurance Opportunity for advancement Paid time off Signing bonus Training & development 401(k) matching Appliance Service Specialist Overview: If you're looking for a new career, enjoy being on-the-go, learning new things, and are mechanically inclined, we want you! This role is a "tech trainee" role, with the goal of advancing to a full Service Technician. Handle small repair requests (see list below), handle one-man deliveries, and will work with a qualified technician performing miscellaneous repair service orders (as part on their on-going training). This position requires that the team member take the required courses (or plans to take) at appliance repair school, and attend all manufacturer and support trainings that are offered. Salary Range: $40,000 to $60,000+. Retail & Distribution Experience is a plus! What You'll Do: 1) This assignments will include things like: Preventative maintenance checks. Door reversals Installation of coin chutes. Handling all requests from the sales staff, i.e. sales measurements. Assist other technicians as the second person in two men jobs. Air Conditioner installations. Perform shop work, as needed Assemble grilles, etc. Are you ready to take your Career to the next level? -- Apply today and become part of a company that values growth, innovation, and teamwork. Compensation: $40,000.00 - $60,000.00 per year We are a family‑owned appliance and television dealer in business since 1953 and proud to be voted the Reader's Choice Award for “the Best Place to Buy Appliances South of Boston” for over 20 years in a row. As one of the largest independent dealers of appliances and electronics on the South Shore we have over 60 dedicated Team members totally committed to 110% customer satisfaction. We encourage energetic and highly motivated individuals with exceptional people skills to contact us about employment opportunities in a drug‑free environment. This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

The Help Desk Support Specialist is a customer service professional responsible for front-line IT support for both onsite and remote personnel at Mevion Medical Systems. This person must be able to respond to, diagnose, and resolve basic computer and application issues in a professional and efficient manner for a diverse audience ranging from highly skilled technicians to professional engineers to business and finance teams. This person is highly motivated in a culture of continuous improvement, always looking for ways to share knowledge and create efficiency in daily tasks. Essential Functions: Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. A desire to work with all IT function areas including desktops, networks, and servers. Experience Preferred: Microsoft 365 Administration Microsoft Active Directory / Entra ID Atlassian Suite Salesforce Education, Training, and Experience: At least 2-5 years' applicable experience. A customer focused mindset and an innate ability to respond to customer expectations and requirements is essential. Physical and Environmental Considerations: Must be able to sit/stand for long periods of time. Required use of standard office equipment including laptop, phone, copier, etc. Typical office environment. Must be able to walk through the factory environment safely. Position is Contract to Hire.

For description, visit PDF: ************ fwwebb. com/careers/pdfs/Bedford_IT_Tech_Support_NEW. pdf

Job Description This is a full time 40 hour a week position; rotating holidays required. The Anesthetic Recovery Technician or Assistant works closely with numerous departments within the hospital including, Surgery and Anesthesia, Internal Medicine, Dermatology, Radiology, General Medicine, Urgent Care and ECC teams. The primary responsibility of the Anesthetic Recovery Technician/Assistant is to provide the highest quality post anesthetic monitoring care to the patients of Angell Animal Medical Center-West. The Anesthesia Recovery Technician/Assistant must work in conjunction with a multiple teams of doctors and technicians to provide support and direction for the interns and residents. Some Duties To Include: Recovering patients from anesthetic procedures for multiple departments on any given day, patients will remain in the anesthetic recovery technician/assistant's care for the remainder of their hospitalization so any other treatments or care for the patients will be this person's responsibility for the remainder of their shift. Knowledge of possible post anesthetic complications and ability to relay information clearly to the overseeing doctor team. Demonstrate and model strong technical skills including but not limited the ability to interrupt and carry out treatment orders provided by the overseeing doctor, venipuncture, IV catheter placement, emergent intubation, CPR procedures, along with central line, atrial line, chest tube and tracheostomy maintenance. Provide guidance and support to all staff members in the areas of patient care and unit operations. Transport animals safely adhering to hospital policies and procedures as needed. Physical Requirements: Mandatory regular attendance and punctual presence. Able to stand for long periods of time, up to 80%-100% of entire shift. Able to squat, knee and get up from the floor without assistance on a regular basis. Able to ergonomically and independently lift and move patients, weighing up to 40 lbs. Over 40lbs with assistance. Able to perform some repetitive movement of upper/lower body while lifting/restraining/transporting patients. WHO WE ARE: MSPCA-Angell West, a non-profit 24-hour emergency and referral satellite hospital in the west suburbs of Boston, was opened in early 2014 by Angell Animal Medical Center. The hospital is over 20,000 square feet and is located 10 miles west of Boston in Waltham. Whether in Boston or in Waltham, our specialists regularly collaborate and plan treatments tailored to your pet's emergency, surgical, and specialty needs. COMPENSATION: Veterinary Assistants starting $22-$27/hour Certified Veterinary Technicians starting $25-$30/hr, $5000 Sign on Bonus for CVTs! Please note that candidates with additional experience or credentials may be eligible for compensation aligned with their qualifications APPLICANT REQUIREMENTS: We are looking for applicants with at least 2 years of veterinary surgery or emergency experience required. Certified Veterinary Technician, CVT required in order to be hired with the title technician. Some required Skills: Computer: proficient use of electronic medical record system, Microsoft outlook and Office as well as any other software operations that may be used in the operation of the department. Communication: ability express oneself clearly, verbally and in writing, in a non-judgmental and cooperative manner Medical Terminology & Abbreviations: Advanced working knowledge OUR BENEFITS: Our compensation package includes health, dental and life insurance, 403(b) retirement plan, tuition reimbursement, paid holidays, sick, and vacation time, employee discounts for pet health care, and free on-site parking. If you are interested in working for an organization where your work is an important part of a respected and caring non-profit, this may be the career change you are looking for.

Technical Assistant (10 month/8 hours) Office of Student Services/CRLS The Office of Student Services (OSS): The Office of Student Services (OSS) is responsible for providing a variety of supports and services to students in Cambridge Public Schools (CPS). Our programs are dedicated to ensuring equitable access and success for students with disabilities and students who have advanced learning needs. Cambridge Rindge & Latin School Community: Cambridge Rindge & Latin School (CRLS) is a comprehensive high school divided into four Learning Communities designed to promote high levels of learning and achievement for all students. Honors courses are offered in all core classes (English, History, Mathematics, and Science); Advanced Placement (AP) courses are available to qualified students in grades 11 and 12. The mission of the Cambridge Rindge and Latin School is to provide a quality education to every student through rigorous, comprehensive, and personalized teaching and learning. Working in partnership with families and the wider community, we maintain a nurturing, respectful, and safe environment where educators and students hold themselves to high standards. We value academic excellence, creativity, diversity, perseverance, collaboration, and responsible decision-making. Within and across our learning communities, we prepare lifelong learners who participate thoughtfully, responsibly, and productively in a global, democratic society. The Opportunity: The Technical Assistant will provide individualized support to meet the academic, behavioral, and personal care needs of a student receiving special education services. The individual in this role will work under the direction of the classroom teacher, special educators, and related service providers to ensure consistent implementation of the student's Individualized Education Plan (IEP) throughout the school day. Key Responsibilities * Assist in the implementation of the student's IEP, including academic instruction, behavioral support plans, and therapeutic strategies directed by service providers. * Support the student with activities of daily living, including toileting routines, diapering, changing clothes, hygiene needs, and any feeding or mobility assistance required. * Supervise and ensure the safety of the student during transitions, including movement to and from classes, recess, lunch, specials, transportation, and arrival and dismissal. * Provide instructional support by reinforcing lessons, adapting materials as directed, and helping the student access the curriculum. * Implement accommodations and modifications as outlined by the special education team. * Maintain consistent communication with classroom teachers and service providers to support alignment and monitor progress. * Support the student during non-instructional and unstructured times, promoting independence and engagement whenever appropriate. * Maintain confidentiality and follow all district policies and procedures related to special education and student safety. * Perform additional duties as assigned. Your Skill Set: As the incoming Technical Assistant, you will possess many, though perhaps not all, of the following characteristics and qualifications: * Certified Nursing Assistant and/or Health Aide experience, * Candidate must be comfortable in assisting with toileting and hygiene related tasks. Candidate must be energetic and enthusiastic, as well as patient and understanding. Candidate must be flexible enough to work cooperatively with the school based team in addressing the physical, educational, and social-emotional needs of students. * Above average skills in collaboration * Excellent skills in oral communication * Demonstrated ability to problem solve * Experience working with students in urban environments * Must be energetic, enthusiastic, patient, and flexible * Assist in addressing the physical, educational, and social-emotional needs of the students * Willingness to be trained in de-escalation and safe physical restraint techniques * Must have the physical ability to work on the floor and move around the room to support students and teachers in curriculum implementation, use of manipulatives, and other instructional methods and materials How to Join Our Team: Apply online at ************ Please upload a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position and stating how you heard about this opportunity. At the Cambridge Public Schools, we are committed to cultivating an environment where diverse perspectives and backgrounds are embraced, acknowledging that a team reflecting diversity of race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity, disability status, and veteran status allows us to serve our communities better. To that end, we welcome and encourage applicants to bring their authentic selves when considering employment opportunities within our school district.

Classification: Exempt Job Family: Technicians Reports to: Director Genome Technology Core Provide support to our Genomics and Next-Generation Sequencing workflow. Perform bench-level experiments to assist with projects aimed at managing a production or research team's technical processes in order to ensure the output of high-quality data in a high throughput facility. The specific focus of each experiment and the type of techniques employed may vary in accordance with shifts in team goals in a fast paced and dynamic environment. CHARACTERISTIC DUTIES Provide high-quality and professional support to cutting edge scientific research. Attain proficiency in all levels of sample workflow including, DNA/RNA isolation, library preparation, quality control and operation of DNA sequencers. Apply molecular biology skills and experience to optimizing workflows and implementing new protocols. Learn about the wide variety of technologies and equipment available at Whitehead and assist researchers with their use. Assist with basic data processing and analysis as required. Communicate effectively with teammates and researchers at all levels to ensure that work supports research objectives. Other tasks, as required QUALIFICATIONS BS in Molecular Biology (or related field) or equivalent experience. Minimum of two years of hands-on laboratory experience. Experience handling DNA and RNA in a lab setting, especially in the context of generating high-quality NGS data. Hands-on experience with Next-Gen Sequencing techniques and equipment including preparation of NGS libraries from DNA and RNA, set-up and operation of equipment such as NGS sequencers, Real-Time PCR machines and liquid-handling robotics. General familiarity with laboratory techniques and principles of molecular biology. Familiarity with single cell and spatial biology techniques is a plus. Must possess excellent interpersonal skills and the desire to work in a service-oriented environment. Strong written, communication and organizational skills required. Interest in advanced data processing and analysis is encouraged but not required. Whitehead Institute is an E-Verify employer ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf

This is a full time 40 hour a week position, 4 ten hour day shift 7:30am- 6pm Angell West in Waltham is looking for a Vet Assistant in our busy surgery service. We are looking for applicants who excel in interpersonal communication skills and are reliable, independent, and able to work in a dynamic and fast-paced team environment while maintaining a positive and enthusiastic attitude. The Vet Assistant in our Angell West Surgery Department must have the ability to recognize the needs of the various patients and surgeons. MSPCA-Angell West, a non-profit 24-hour emergency and referral satellite hospital in the west suburbs of Boston, was opened in early 2014 by Angell Animal Medical Center. The hospital is over 20,000 square feet and is located 10 miles west of Boston in Waltham. Angell West provides a unique opportunity to practice in an intimate client-focused setting, but with numerous amenities from the larger MSPCA-Angell Boston hospital as support. We are a values based organization with a focus on client service, patient care and life-work balance. We are an AHAA Accredited Referral Practice. We are looking for applicants who are reliable, independent and able to work in a dynamic and fast-paced team environment while maintaining a positive and enthusiastic attitude. In addition we are looking for applicants with strong communication skills and the ability to work collaboratively with staff and clients. We have a very strong, competitive salary - which is commensurate with education and experience. Our compensation package includes health, dental and life insurance, 403(b) retirement plan with an employer match, tuition reimbursement, free uniforms, an annual shoe allowance, paid holidays, sick and vacation time, employee discounts for pet health care, pet food and free on-site parking! Please discuss you veterinary surgery experience in your cover letter.

Country: United States of America Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: DoD Clearance: Secret RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses: Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia. The following position is being posted as part of the Corporate & Enterprise Services Technical Fellows program. RTX Fellows serve as the technical foundation of our company. Through leadership, innovation, organizational impact, and talent development - our fellows ensure the technical excellence, and competitive advantage of our world-class people, processes, and products. Fellows Pillars & Objectives (p.5) (FOR INTERNAL RTX CANDIDATES ONLY) In addition to completing this application, please note the following additional requirements for Fellows roles: A sponsorship form and letter of intent must be submitted along with your resume/CV (FOR ALL CANDIDATES) Should it be determined that you meet the basic qualifications, you will be invited to complete a supplemental application form. You will also be required to solicit a number of recommendation letters from both internal and external sources. Role Description Technical Fellow, Sensor Systems - RTX BBN Technologies RTX BBN Technologies' (BBN) Physical Sciences and Systems business unit is seeking a Sensor Systems Technical Fellow to lead in the growth of our unique sensing and sensor processing capabilities. Our department focuses on bridging the gap between sensing physical phenomena at the limits of detection and creating custom high-throughput, low-latency processing hardware and software systems to give those data meaning and utility. Together with our innovative drive, we work to expand our research into new areas through extensive collaborations with internal and external partners. This Technical Fellow will be responsible for innovating, developing and promoting excellence in technologies at the forefront of acoustic, vibrational, optical, and other sensing modalities along with the signal conversion, algorithm development, and algorithmic processing machinery to support these modalities. Beyond, developing new technologies, our Technical Fellows communicate the capabilities of our organization at all levels - from explaining the how and why of what we build for our customers and colleagues, to recruiting and mentoring our next generation of talented teammates. What You Will Do: The successful candidate will: * Develop cutting-edge capabilities combining sensing, signal conversion, COTS and custom signal processing hardware, and data processing algorithms in multiple physical domains including acoustic, vibrational, optical, electromagnetic, and RF. * Lead the design, implementation, and performance validation of advanced sensor and sensor data processing systems. * Model and conduct empirical experiments of sensor processing systems to inform research and development of next-generation signal processing technologies in time, frequency, and hybrid domains. * Grow department business through bookings, revenue, and pursuing topic areas of the Physical Sciences and Systems Business Unit at BBN. * Serve as Principal Investigator for new and existing programs in the Sensor Systems Line of Business, working to continue existing technical thrusts and expand into new technologies, applications, customers, and markets. * Support creation of strategic plans among the technical team aligned with the Sensors Line of Business and lead new business pursuits, capture, and execution. * Work across BBN and RTX to integrate and field advanced capabilities applicable to technology roadmaps of RTX Corporate, Raytheon, Collins, and Pratt & Whitney. * Influence business strategies, technical roadmaps, and research directions across BBN, RTX, funding agencies, and industry. * Distinguish BBN to customers by leading and delivering top-tier sensor systems research and development. * Distinguish BBN within the greater scientific and industrial community through outreach, writing and supporting technical papers, presentations, US and EU patent generation, and other forms of engagement. * Recruit talented technical staff to support business growth and provide mentorship to ensure staff retention and career growth. * Identify gaps in existing customer requirements and research efforts to conceive and recommend BBN and/or joint BBN/RTX IRAD projects to advance capabilities and IP associated with sensor systems and sensor data processing. In addition to the listed responsibilities, this Technical Fellow is expected to propose new ideas and solutions to challenging scientific and technological problems in the sensing, digital signal processing, and data analysis domains. This position works with technical and business leaders and staff across BBN, other RTX Business Units, and external subcontract and prime contractors. This position is based in Cambridge, Massachusetts and will require travel to BBN, RTX, teammate, and customer sites for meetings and other business-related activities. Qualifications You Must Have: * Typically requires a University Degree or equivalent experience and minimum 12 years prior relevant experience, or an Advanced Degree in a related field and minimum 10 years experience * Expert in signal processing from two or more of the following sensor system types: acoustic, seismic, fiber optic, and ultrasonic. * Ten plus years' progressive experience in the defense industry leading Government-funded contracts and leading technical teams performing contract R&D. * Ten plus years' experience providing Subject Matter Expert (SME) support, novel ideas, and building trusted relationships. * Acknowledged as Technical Expert by US Government customers in acoustic, seismic, and fiber optic sensing, applications, and related processing systems and techniques. * Extensive technical end-to-end experience exploiting multiple physical sensing modalities, sensor data conversion, analog to digital, and digital to analog data conversion, and digital signal processing. * Extensive customer contacts in US Government and demonstrated record as Principal Investigator with success obtaining funding and executing new and follow-on programs. * Demonstrated success in growing portfolio bookings and revenue in sensor system areas. A proven track record of winning external funding from multiple US Government Science and Technology agencies (e.g., DARPA, DHS, IC, DoD Service Labs, US Navy, US Air Force) and expertise with fielding technologies to operational customers. * Proficient in commonly used programming language such as MATLAB, C, C++, or Python. * Lead author of technical volume for several successful contract awards. * Extensive track record as Principal Investigator for winning R&D proposals to the US Government. Success leading subsequent funded contracts to successful outcomes. * Experience in managing R&D programs, with a track record of success in executing major research programs and managing R&D staff. * Excellent communication skills working with senior business and customer leaders on matters of strategic importance to the business or enterprise, including written documentation, presentations, system diagramming. * Experience leading R&D teams of technical experts, mentoring / developing technical staff, project leads and research engineers to develop and deliver customer solutions. * Current DOD Secret clearance and 5+ years working on classified programs. * Industry recognition, in the form of awards, patents, or customer references for technical expertise in novel sensing methodologies across multiple physical domains. Qualifications We Prefer: * Advanced degree (Masters, PhD) in Physics, Electrical Engineering, or another related technical field. * DOD Top Secret clearance. * A documented track-record of innovating solutions to real problems where others have struggled. * A documented history of taking on and successfully bringing to fruition projects in peril. * Experience developing and deploying AI/ML algorithms for DOD programs and systems. * Experience preparing and presenting oral technical proposals. Test or analysis lead for field tests of acoustic, seismic, fiber optic, or ultrasonic sensor systems. Work Location This is a hybrid role, eligible candidates must reside within commuting distance from Cambridge, MA Relocation Eligible: Yes What We Offer: Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 160,000 USD - 322,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Introduction Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation. What We Do: We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are: Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us: You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. Working under minimal supervision from the Director, Client Services, and referring only unfamiliar/undocumented issues for management review or approval, the Technical Support Specialist provides effective Tier 2 technical support and desktop application assistance for Connection workers in multiple, geographically diverse company buildings, home office locations and in support of Customer engagements. Key responsibilities of this position include responding to a variety of support requests in-person or remotely; performing technical troubleshooting; workstation builds/rebuilds; installing operating systems; software/hardware installs; patching systems and protecting against viruses/malware; and troubleshooting peripheral and mobile devices. Records technical issues and solutions in logs and analyzes customer feedback to develop recommendations for product/service enhancements. Responsibilities * Provides effective Tier 2 technical support and desktop application assistance for Connection workers in multiple, geographically diverse company buildings, home office locations and in support of Customer engagements. * Uses available technical tools, such as a knowledge base, remote management suite, and a service-management database, to support their work and will often deal with a wide range of users with varying levels of technical skill. * Consults with departments to gain an in-depth understanding of their technology needs; provides ad-hoc training to the user community; and regularly creates documentation to contribute to the knowledgebase. * Implements policies, procedures, and standards and ensures their conformance with information systems goals and procedures. * Responds to a variety of support requests in-person or remotely; performs technical troubleshooting; workstation builds/rebuilds; installing operating systems; software/hardware installs; patching systems and protecting against viruses/malware; and troubleshooting peripheral and mobile devices. * Creates alternative methods of completing tasks, correcting user errors and system inconsistencies to improve the desktop team function. * Analyzes and makes recommendations for hardware and software standardization. * Collaborates with product/service owner teams to ensure efficient operation of the organization's workspace computing environment. * Ensures collection of relevant data by recording technical issues and solutions in logs. * Documents procedures, standards, best practice configurations, settings, installation sequences and back-out instructions. * Analyzes user experience and provides feedback for product/service owners to recommend product/service enhancements and minimize the negative impact of change. * Maintains an accurate inventory of IT hardware and software alignment to workers. * Utilizes measures and metrics to recommend process improvements within Client Services. * Maintains current knowledge of the products and services offered to Connection workers. * Contributes to the design and implementation of measurements that defines the throughput and quality of the team's work products. * Develops, uses, validates and enhances standard operating procedures with an eye toward enabling self-help, self-service and automation. * Authors, uses and monitors the effectiveness of knowledge articles that enhance incident resolution and problem management. * Performs all other duties or special projects as assigned. Requirements * Advanced knowledge of desktop operating systems and the installation and debugging of software. * Technical aptitude with ability to absorb and apply newly learned technical skills. * Advanced knowledge of computers, networking, and workspace technologies is required. * Intermediate knowledge of phone provisioning in a VoIP environment. * Experience using remote desktop management tools, such as Bomgar, etc. * Knowledge of desktop security and standards (security/networking). * Experience with Microsoft Active Directory and group policies, data recovery tools, Microsoft Exchange, Office 365, MacOS, iOS, WINS, DHCP, DNS, and TCP/IP. * Customer oriented with ability to listen to and anticipate needs of the customer. * Attention to detail in composing, keying, and proofing professional business materials. * Proven working knowledge of IT relevant tier level support with ability to read, understand and communicate on-line Standard Operations Procedures. * Demonstrated intermediate experience in one or more of the following: * Creating and updating technical support documentation in a formal knowledge base. * Creating and or delivering end user training on technology. * Providing dedicated advanced support to executive/VIP clients with specialized, non-standard technology needs. * Proficient in performing IT user administration and account management. * Systematic advanced reasoning skills with ability to define problems, collect data, establish facts, and draw valid conclusions. * Adaptable with ability to handle multiple tasks working with various departments and conflicting priorities. * Articulate with proficiency in English and ability to provide professional verbal and written communication. * Decisive with ability to troubleshoot, prioritize and escalate problems effectively. * Interpersonal skills with ability to work well within geographically diverse teams, to communicate regularly with other technicians to solve computer related problems, to convey necessary information accurately, to listen effectively and to ask relevant questions where clarification is needed. * Proactive with ability to analyze needs and identify ways to improve computer services to the organization. * Resolute with ability to maintain a strong sense of urgency. * Self-controlled with ability to work calmly in difficult situations and to perform well under stress when confronted with an emergency, criticism or an unusual customer situation. Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person."

The ACLU of Massachusetts (ACLUM) is seeking a full-time Technology for Liberty Fellow to join its Technology for Liberty (T4L) Program team. The T4L Fellow plays an integral part in ACLUM's efforts to safeguard and promote civil rights and civil liberties in the Commonwealth of Massachusetts. The focus of this role is to provide research, analysis, tools, and content-to increase transparency and accountability in the use of technology, promote synergy between new technologies and civil rights and civil liberties, protect privacy, and advance racial justice. This position reports to the Senior Advocacy Director for Technology & Justice and partners with other ACLUM colleagues to achieve program, legislative, litigation and other public advocacy objectives for the organization. The ideal candidate for this position brings a keen interest in the intersection of technology and civil rights and civil liberties; enjoys working both independently and as a member of a diverse and multi- disciplinary team; and is comfortable working collaboratively in a fast-paced environment. Strong applicants will have demonstrated the ability to glean meaningful insight from research and large data sets, perform comprehensive data analyses and visualizations for public education, and convey complex concepts in simple terms to various audiences.Essential Duties Conduct research and data analysis, build and maintain analytic data tools and dashboards, and develop educational content to inform ACLUM teams, lawmakers, journalists, advocates, and the general public. Mine government records and other public data sets to glean insights for ACLUM's work, and create further analyses and visualizations for publication. Partner with ACLUM's Legislative, Legal, Advocacy and Communications teams to identify ways in which related content can inform and advance the organization's law reform goals. Conduct data analysis in partnership with the Legal department to assist with strategic litigation efforts. Present data and analyses in written blog posts and reports to inform and shape public debates regarding key civil rights and civil liberties issues. Evaluate current and emerging machine-learning systems, automated decision systems, and related technologies, and consult with colleagues about the potential implications for civil rights and civil liberties. Oversee content generation, records management, and maintenance for the Data for Justice website and server. Propose novel ways to leverage technology and data science to support and advance ACLUM's public-facing work and campaigns. Execute related projects and initiatives, as identified and assigned. Communicate and collaborate with external ACLUM partners and coalition members to further campaign goals and maintain strong organizational relationships. Qualifications, Experience and Attributes Bachelor's or advanced degree in computer science, or equivalent experience coding in a professional environment required. Minimum of one year's experience working as a technical professional required. Experience using data science and visualization to inform an organization's decision making and advance mission-focused objectives. Fluency in an analytic programming language such as Python or R. Experience working with spreadsheets and tabular data using R, Python and/or command line tools. Experience with SQL is a plus. Extensive experience using data visualization tools such as Infogram, Datawrapper, ggplot, matplotlib, and D3.js. Experience designing dashboards and user interfaces using tools such as R Shiny, HTML/CSS, JavaScript, or React. Familiarity with web design using HTML, CSS, and JavaScript, and version control via GitHub. Familiarity with geodata and mapping tools (e.g., Leaflet), content management software (e.g., WordPress), and server management software (e.g., Apache, Nginx). Experience working with graphic design software (e.g., Adobe Creative Cloud). Experience with web scraping (e.g., BeautifulSoup, Playwright, Selenium, etc.) a plus. Familiarity with the latest research and trends related to machine learning-especially regarding fairness, accountability, and transparency. Excellent verbal and written communication skills. Proficiency in public speaking a plus. Sound project management skills, and the ability to effectively prioritize multiple tasks within a portfolio of work. Resourcefulness in conducting research, and ability to glean meaningful insight from research findings. Desire and proven ability to work both independently and as a member of a diverse and multi- disciplinary team. Comfort working in a fast-paced environment, ability to meet regular deadlines, and demonstrated commitment to delivering high-quality output. Interest in collaborating with a broad network of advocates and scholars on issues related to data, technology, equity, and policy; and willingness to learn new technical and political tools and concepts, as needed. Strong belief in ACLUM's mission and work to defend and strengthen civil rights and civil liberties. Commitment to diversity and inclusion. Respect for differences in race, ethnicity, age, sexual orientation, gender identity, religion, ability, and socio-economic background. Key Performance Indicators Timely and meticulous delivery of research, data analyses, dashboards and trackers, visualization tools, as well as data mapping projects Effective management of multiple projects at once, while publishing on-time and accurate work Proactivity, resourcefulness, and creativity in identifying and mining data sets; gleaning insights from analyses; and developing content for ACLUM use and public consumption Ongoing functionality of existing Data for Justice tools, dashboards, and interactive content Effective collaboration with ACLUM colleagues and other stakeholders Other Requirements Frequent written and verbal communication. Extensive reading, preparing, and analyzing information, in hard copy and electronic format. Frequent and extended periods of being in a stationary position, in an office environment and outdoor venues. Flexibility to accommodate work outside of regular business hours when warranted, including early mornings, evenings, and weekends. Compensation Salary commensurate with experience and consistent with ACLUM's collective bargaining agreement. Estimated minimum salary of $72,000. Benefits include 401(k) plan, medical and dental insurance, and paid vacation and holidays. Reimbursement for mileage may be provided in accordance with ACLUM policies, when applicable.

The Technical Assistant is responsible for the setup, operation, and shutdown of all tech for shows and events at The Rockwell. This person must be well versed in day-to-day venue operations and overall running of productions. Responsibilities include (but not limited to): Opening and closing of the venue for guests Setup of the booth and the space prior to events Operation of all equipment in the booth and around the venue including both lighting and sound before, during and after events. Set up and boot up the computer(s) used to control the lighting. Understanding of basic programming commands for QLab, Illuminair, microphones, projector, and sound board Facilitation of the light/audio check held before each performance. Attend technical rehearsals when needed. On performance days, the lightboard operator's call is usually 90 minutes prior to curtain time. Facilitation and participation in any strike following the closing of an event/performance. Keeping acts on track with timing and changeover of events. Ability to think on their feet as things move quickly and require fast action Problem solving with technical equipment Maintenance and oversight of equipment to keep up-to-date and in good condition

Nova Biomedical: One Global Brand. One Vision. Together under one name. Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets. About the company At Nova Biomedical, were not just building instruments, were powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care. Our integration brings together more than 70 years of scientific excellence with Novas cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, were setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences. With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, were building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity. Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, youll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health. Explore whats next with us at

In order to participate in Berklee Student Employment, a student must fulfill the following requirements: Current student at Berklee College of Music or Boston Conservatory at Berklee. Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters. Have a valid United States Social Security Number (SSN). Remain in “valid” Visa status as applicable. A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester. Federal Work Study student may apply. In good disciplinary standing. Must be located in the U.S. For complete program details, please go to our website: ***************************** Service Desk Student Assistants (TSAs) are the first point of contact for Berklee students, faculty, and staff who need help with technology. TSAs provide friendly and reliable support for issues ranging from account access to software troubleshooting. Support is delivered through in-person walk-ins, phone calls, Slack, and Jira. This role focuses on Tier 1 support, where you help resolve common issues or gather key information for escalation. With time and experience, TSAs may also assist with Tier 2 support. This includes real-time troubleshooting during walk-ins or phone calls, where quick thinking and problem-solving are essential. TSAs work closely with Analysts, Consultants, Supervisors, and full-time staff to learn and grow as part of a collaborative team that supports Berklee's technology needs.Core Responsibilities: Serve as the first line of support for students, faculty, and staff through walk-ins, phone, Jira, and Slack Use support templates, documentation, and troubleshooting skills to resolve issues when possible Keep Jira tickets updated with clear notes and respond in a professional and timely manner Troubleshoot music and media software such as Logic, Pro Tools, Sibelius, Ableton, etc. Provide basic troubleshooting for hardware and peripherals including MIDI devices, audio interfaces, and printers Collaborate with student coworkers, Analysts, and full-time staff to resolve unfamiliar or more advanced issues Escalate support needs to more experienced team members and help provide complete background information Stay current with team communications in Slack,and share helpful updates or reminders with the team Contribute to a respectful, inclusive, and professional support environment Skills and Experience Required: Strong communication and customer service skills Ability to stay calm and helpful when troubleshooting under time pressure Basic understanding of mac OS and computer hardware Ability to document work and follow written guidance in systems like Jira and Confluence Professional and respectful attitude with users and colleagues Helpful but not required: Familiarity with audio production tools or music software Experience using Berklee systems like OnePass, my.berklee.edu, Workday, and Zoom Interest or enrollment in MPE, CWP, EPD, or Film Scoring programs Additional Notes This role is supervised by the Service Desk Manager Student Supervisors and Service Desk Analysts are available during shifts to provide guidance and feedback You may occasionally work with the Front Desk or assist with other Technology Support teams Scheduling is flexible and works around your academic priorities, although you should be available at least 10 hours per week in order to stay up to date with the needs of the role. The Service Desk operates Monday-Friday 9am-5pm. Training is provided, and growth is encouraged through shadowing and hands-on support opportunities Hourly Rate: $16.48 Hiring Manager: Marc Golas

**Country:** United States of America , Cambridge, MA, 02138 USA ** Hybrid **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance **Security Clearance:** DoD Clearance: Secret RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses: Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia. The following position is being posted as part of the **Corporate & Enterprise Services Technical Fellows program** . RTX Fellows serve as the technical foundation of our company. Through leadership, innovation, organizational impact, and talent development - our fellows ensure the technical excellence, and competitive advantage of our world-class people, processes, and products. **Fellows Pillars & Objectives** (p.5) **(FOR INTERNAL RTX CANDIDATES ONLY)** In addition to completing this application, please note the following additional requirements for Fellows roles: A sponsorship form and letter of intent must be submitted along with your resume/CV **_(FOR ALL CANDIDATES)_** _Should it be determined that you meet the basic qualifications, you will be invited to complete a_ _supplemental application form_ _. You will also be required to solicit a number of recommendation letters from both internal and external sources._ **Role Description** **Technical Fellow, Sensor Systems - RTX BBN Technologies** RTX BBN Technologies' (BBN) Physical Sciences and Systems business unit is seeking a Sensor Systems Technical Fellow to lead in the growth of our unique sensing and sensor processing capabilities. Our department focuses on bridging the gap between sensing physical phenomena at the limits of detection and creating custom high-throughput, low-latency processing hardware and software systems to give those data meaning and utility. Together with our innovative drive, we work to expand our research into new areas through extensive collaborations with internal and external partners. This Technical Fellow will be responsible for innovating, developing and promoting excellence in technologies at the forefront of acoustic, vibrational, optical, and other sensing modalities along with the signal conversion, algorithm development, and algorithmic processing machinery to support these modalities. Beyond, developing new technologies, our Technical Fellows communicate the capabilities of our organization at all levels - from explaining the how and why of what we build for our customers and colleagues, to recruiting and mentoring our next generation of talented teammates. **What You Will Do:** The successful candidate will: + Develop cutting-edge capabilities combining sensing, signal conversion, COTS and custom signal processing hardware, and data processing algorithms in multiple physical domains including acoustic, vibrational, optical, electromagnetic, and RF. + Lead the design, implementation, and performance validation of advanced sensor and sensor data processing systems. + Model and conduct empirical experiments of sensor processing systems to inform research and development of next-generation signal processing technologies in time, frequency, and hybrid domains. + Grow department business through bookings, revenue, and pursuing topic areas of the Physical Sciences and Systems Business Unit at BBN. + Serve as Principal Investigator for new and existing programs in the Sensor Systems Line of Business, working to continue existing technical thrusts and expand into new technologies, applications, customers, and markets. + Support creation of strategic plans among the technical team aligned with the Sensors Line of Business and lead new business pursuits, capture, and execution. + Work across BBN and RTX to integrate and field advanced capabilities applicable to technology roadmaps of RTX Corporate, Raytheon, Collins, and Pratt & Whitney. + Influence business strategies, technical roadmaps, and research directions across BBN, RTX, funding agencies, and industry. + Distinguish BBN to customers by leading and delivering top-tier sensor systems research and development. + Distinguish BBN within the greater scientific and industrial community through outreach, writing and supporting technical papers, presentations, US and EU patent generation, and other forms of engagement. + Recruit talented technical staff to support business growth and provide mentorship to ensure staff retention and career growth. + Identify gaps in existing customer requirements and research efforts to conceive and recommend BBN and/or joint BBN/RTX IRAD projects to advance capabilities and IP associated with sensor systems and sensor data processing. In addition to the listed responsibilities, this Technical Fellow is expected to propose new ideas and solutions to challenging scientific and technological problems in the sensing, digital signal processing, and data analysis domains. This position works with technical and business leaders and staff across BBN, other RTX Business Units, and external subcontract and prime contractors. This position is based in Cambridge, Massachusetts and will require travel to BBN, RTX, teammate, and customer sites for meetings and other business-related activities. **Qualifications You Must Have:** + Typically requires a University Degree or equivalent experience and minimum 12 years prior relevant experience, or an Advanced Degree in a related field and minimum 10 years experience + Expert in signal processing from two or more of the following sensor system types: acoustic, seismic, fiber optic, and ultrasonic. + Ten plus years' progressive experience in the defense industry leading Government-funded contracts and leading technical teams performing contract R&D. + Ten plus years' experience providing Subject Matter Expert (SME) support, novel ideas, and building trusted relationships. + Acknowledged as Technical Expert by US Government customers in acoustic, seismic, and fiber optic sensing, applications, and related processing systems and techniques. + Extensive technical end-to-end experience exploiting multiple physical sensing modalities, sensor data conversion, analog to digital, and digital to analog data conversion, and digital signal processing. + Extensive customer contacts in US Government and demonstrated record as Principal Investigator with success obtaining funding and executing new and follow-on programs. + Demonstrated success in growing portfolio bookings and revenue in sensor system areas. A proven track record of winning external funding from _multiple_ US Government Science and Technology agencies ( _e.g.,_ DARPA, DHS, IC, DoD Service Labs, US Navy, US Air Force) and expertise with fielding technologies to operational customers. + Proficient in commonly used programming language such as MATLAB, C, C++, or Python. + Lead author of technical volume for several successful contract awards. + Extensive track record as Principal Investigator for winning R&D proposals to the US Government. Success leading subsequent funded contracts to successful outcomes. + Experience in managing R&D programs, with a track record of success in executing major research programs and managing R&D staff. + Excellent communication skills working with senior business and customer leaders on matters of strategic importance to the business or enterprise, including written documentation, presentations, system diagramming. + Experience leading R&D teams of technical experts, mentoring / developing technical staff, project leads and research engineers to develop and deliver customer solutions. + Current DOD Secret clearance and 5+ years working on classified programs. + Industry recognition, in the form of awards, patents, or customer references for technical expertise in novel sensing methodologies across multiple physical domains. **Qualifications We Prefer:** + Advanced degree (Masters, PhD) in Physics, Electrical Engineering, or another related technical field. + DOD Top Secret clearance. + A documented track-record of innovating solutions to real problems where others have struggled. + A documented history of taking on and successfully bringing to fruition projects in peril. + Experience developing and deploying AI/ML algorithms for DOD programs and systems. + Experience preparing and presenting oral technical proposals. Test or analysis lead for field tests of acoustic, seismic, fiber optic, or ultrasonic sensor systems. **Work Location** This is a hybrid role, eligible candidates must reside within commuting distance from Cambridge, MA Relocation Eligible: Yes **What We Offer: Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.** **_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._** The salary range for this role is 160,000 USD - 322,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (******************************************************** to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.