IT Support Specialist, Trading Floor
Technical assistant job in New York, NY
At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
We are seeking a highly experienced and motivated Trading Desk Support Specialist to deliver continuous and exceptional technical support to our trading teams. The role requires an individual who thrives under pressure, is deeply familiar with trading desk technology, and is the primary technical contact for high-performing financial professionals. You will enjoy the outstanding opportunity to assist our world-class trading operations!
WHAT YOU'LL DO:
Provide immediate, daily hands-on support for trading desks through walk-ups, tickets, and chats.
Start coverage at 6:30 AM to ensure continuous trader workstation availability and optimal performance for low-latency trading.
Respond to and resolve high-severity incidents within SLAs, providing detailed root cause analysis and partnering with trading systems teams to prevent recurrence.
Serve as the Subject Matter Expert, providing support on Windows and Mac operating systems, diagnosing issues with high-performance PC/trader workstation hardware.
Support and troubleshoot critical trading systems, including Bloomberg Terminals and Trading OMS systems, alongside core enterprise applications (Okta, Slack, Google Workspace, Office365, Atlassian suite, Zoom, etc.).
Maintain a real-time, accurate inventory database of all trading desk assets, including hardware, software licenses, and entitlements tied to front-office applications.
Manage employee lifecycle tasks for the Front Office, including onboarding, offboarding, equipment reclamation, and leading New Hire IT Orientation and day-one technical mentorship.
WHAT YOU'LL BRING:
8+ years of direct experience providing technical support to Front Office trading desks.
In-depth knowledge of fixed income and delta one products, trading workflows, and market data systems.
Hands-on experience supporting enterprise SaaS platforms (Google Workspace, Okta, Slack, Atlassian suite, etc.).
Proficiency with ticketing systems such as Jira Service Desk (or FreshService) and ticket-based workflows.
Experience with conference room technologies (e.g., Neat, Crestron, Logitech AV systems) is advantageous.
Outstanding communication and interpersonal abilities, capable of serving as the initial point of contact for traders, handling expectations and providing solutions promptly.
Series 99 certification or an equivalent credential is a plus.
For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
NY Annual Base Salary Range: $96,000 USD - $115,000 USD
WHO WE ARE:
Do Your Best Work
The opportunity to build in a fast-paced start-up environment with experienced industry leaders
A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
Competitive salary, bonuses, and equity
Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
Employee giving match
Mobile phone stipend
Take Care of Yourself
R&R days so you can rest and recharge
Generous wellness reimbursement and weekly onsite & virtual programming
Generous vacation policy - work with your manager to take time off when you need it
Industry-leading parental leave policies. Family planning benefits.
Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.
Help Desk Technician for MSP
Technical assistant job in New York, NY
Role Description
This is a full-time on-site role for a Help Desk Technician at Aurora Computer Technology, Inc. located in Staten Island, NY. The Help Desk Technician will be responsible for providing technical support to clients, troubleshooting hardware and software issues, maintaining and updating computer systems, and responding to service tickets in a timely manner. Additionally, the technician will assist in setting up new hardware and software, provide training and support to end-users, and ensure proper documentation of technical procedures and solutions.
Qualifications
Experience with technical support, troubleshooting hardware and software issues
Working knowledge of computer systems maintenance and updates
Familiarity with setting up new hardware and software
Ability to provide training and support to end-users
Strong communication and interpersonal skills
Attention to detail and excellent organizational skills
Ability to work independently and as part of a team
Certification in IT, Computer Science, or related field is beneficial but not required
Prior experience in a Managed Services Provider (MSP) environment is advantageous
Technical Support Analyst
Technical assistant job in New York, NY
CSI Companies is seeking a Technical Support Analyst to work with one of our top healthcare clients!
Type: 100% on-site
Duration: 6+ Month Contract
Pay: $35 - $40/hour W2
Shift: Monday - Friday 8am - 5pm
Description:
Overview
We're seeking a Technical Support Analyst to support technology implementations, field operations, and post-go-live client support. This role works closely with the Implementation Manager and operates within a full project lifecycle, ensuring high-quality delivery and technical excellence.
Key Responsibilities
Assist with site surveys, equipment installations, configurations, and system deployments.
Support the Implementation Manager across all project phases, following Health IT and industry standards.
Provide post-go-live support, troubleshooting technical issues as they arise.
Serve as an on-site point person across multiple concurrent projects.
Work within the Data Center to bring servers, switches, and related infrastructure online.
Perform server upgrades, installations (including blade servers), and decommissioning tasks.
Maintain and document equipment tracking, asset management, QC, and inventory control.
Create technical documentation (Visio diagrams, Excel reports, etc.).
Qualifications
Bachelor's in Computer Science preferred; trade school certification (A+) also considered.
Minimum 2 years of relevant technical support or field implementation experience.
Strong understanding of TCP/IP, routers, switches, and general networking.
Knowledge of cabling standards (Cat5, multi-mode fiber).
Solid desktop support skills: hardware configuration, Windows OS (2000/XP or later), MS Office.
Experience with Remedy or similar ticketing systems.
Excellent communication, customer service, and professional presence.
Ability to manage multiple large-scale projects simultaneously.
Preferred Skills
Familiarity with server hardware, blade technology, and Data Center environments.
Experience with asset tracking and inventory management tools.
Executive IT Support Specialist
Technical assistant job in New York, NY
Our client is a PHENOMENAL global alternative investment / M&A firm located in Midtown Manhattan. As one of the longest standing investment firms in the world, the organization has continuously expanded its footprint across a broad spectrum of the financial markets. Combining in-depth fundamental analysis with strategic trading and superior sourcing capabilities, our client is a globally recognized leader in its space.
The firm excels as strategic investors, engaging dynamically in a wide range of investment and M&A opportunities.
Position Overview:
This role is for an Executive IT Support lead who loves all things technology and has a demonstrated background in troubleshooting and IT support. This role involves managing desktop and network support for several key executives, including the organization's Managing Partner, both in-office and at various offsite locations.
The selected candidate will be the primary contact for all technology-related issues within these environments.
Key Responsibilities:
Manage desktop and network support services for the Managing Partner and other senior executives.
Provide outstanding VIP technical support to ensure effective and efficient service delivery.
Monitor, maintain, and provide ongoing support for systems across multiple residential and office locations.
Lead and manage technology projects, such as:
Establishing home networks with backup internet connectivity.
Upgrading security camera systems at residential sites with minimal disruption.
Assisting in multimedia content creation for marketing and promotional efforts.
Troubleshoot mobile, desktop, and laptop issues as they arise.
Provide IT support for both business-related and personal travel.
Analyze current processes to identify inefficiencies and recommend improvements.
Stay updated on the latest trends and advancements in IT infrastructure.
Key Qualifications:
Bachelor's degree in Information Technology or a related field.
4+ years of experience in IT or a related industry.
Strong verbal and written communication skills.
Familiarity with Apple/Mac/iOS products and their best practices within a professional setting is helpful, but not required.
Experience with Windows 10/11 and Microsoft Office Suite; knowledge of Windows Server is a plus.
Strong problem-solving abilities and a resourceful, innovative mindset.
Interest in high-end consumer electronics.
Experience working with AV technology for both professional and home settings (e.g., Crestron, Zoom, Streaming Services, Sonos).
Ability to collaborate with network administrators and security professionals to maintain secure residential networks.
Detail-oriented with excellent organizational skills, including asset management and thorough documentation practices.
Client-focused with high energy, always willing to go the extra mile to meet needs.
Excellent interpersonal skills, including the ability to explain technical issues in simple terms to individuals with varying levels of technical expertise.
Professional demeanor and ability to remain composed in high-pressure situations.
Comfortable working with external vendors and technicians to resolve issues.
Willingness to handle on-call duties when required and take ownership of all requests, escalating when necessary.
IT Operations Specialist
Technical assistant job in New York, NY
Pay: $40-50 hr We are seeking a detail-oriented and customer-focused IT Operations Specialist to oversee and support a dynamic in-office technical environment. The ideal candidate will manage hardware inventory, provide expert in-person support, troubleshoot hardware and software issues across a range of devices, and collaborate with various teams to ensure seamless technology operations. If you have a knack for swift problem-solving, strong technical knowledge, and a commitment to white-glove service, this position offers an excellent opportunity to contribute to our organization's success.
Requirements
3-5 years of experience in system administration or a similar IT support role
Proven experience managing on-site inventory, hardware requests, and vendor coordination
Strong Mac experience is essential
Expertise in providing white-glove, high-level support
In-depth knowledge of networking concepts (TCP/IP protocols, Wi-Fi, VPN, wired connections)
Familiarity with Google Workspace and Microsoft 365 platforms
Ability to troubleshoot AV equipment (e.g., Neat Bars, Zoom Rooms)
Experience with Active Directory or Okta for user provisioning and permissions
Competency in handling user access requests and security protocols
Experience with mobile device management (MDM) and software/hardware installations
Ability to assist with conference room technology setup and troubleshooting
Responsibilities
Manage on-site inventory, including hardware requests, shipping, receiving, and vendor interactions
Provide in-person, white-glove support for end-users' hardware and software issues across various devices
Support user access management, ensuring proper permissions in AD, GSuite, Okta, and similar systems
Troubleshoot network connectivity issues (Wi-Fi, VPN, wired) and assist with software installations and mobile device setups
Collaborate with Office Operations and Network Engineering teams on in-office technology setup and troubleshooting
Perform routine maintenance, updates, and system checks
Document support requests accurately in the ticketing system and ensure timely resolution
Escalate complex issues appropriately to specialized support teams as needed
Technical Support Specialist
Technical assistant job in Iselin, NJ
Our client, a leader in SaaS technology for clinical trials, is looking to bring on a contractor for 4 months in their Iselin, NJ office.
This is 100% onsite.
The Enterprise Support Specialist assists corporate end-users in corporate offices and remote locations globally with technical support of approved desktop/laptop computers, applications and related technologies. Support includes specifications, installation and testing of computer systems and peripherals within established guidelines of approved standards and processes.
-The position also assists in the creation, maintenance and versioning of documentation related to Desktop Support processes, procedures and associated guidelines. The position's responsibilities require independent analysis, communication and problem-solving. Work is performed with little supervision and requires initiative and judgment.
-Assist staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines
-Work with vendor support contacts to resolve technical problems with desktop computers, peripheral equipment and software
-Work with ES Systems and Network team to determine and resolve problems received from clients
-Interact with numerous computer platforms in a multi-layered client server environment. --Ensure desktop computers interconnect seamlessly with diverse systems including file servers, email servers, print servers, application servers, and administrative systems
-Train end-user community on the appropriate use of approved hardware, software and peripheral equipment as required by Standard Operating Procedures
-Recommend and/or perform upgrades on desktop/laptop systems to ensure uptime
-Ensure all approved desktops, laptops and peripheral hardware is accurately inventoried and perform maintenance/spot checks with user community validating equipment is correctly assigned
-On a daily basis, maintain asset management systems tracking all hardware and software items utilized by end-user community by fully understanding the Enterprise Support asset management lifecycle and following established asset management procedures
-Work with Finance and internal ES staff facilitating approved purchases of hardware, software and other technologies within the guidelines of Standard Operation Procedures
-May, with Enterprise Support engineers, collect/validate functional requirements of technical solution/s to determine whether researched solution is viable for purchases
-Actively maintain and replenish commonly-used computer supplies necessary for day-to-day Enterprise Support operations
-Work with Issue Tracking System to review, acknowledge, remedy and resolve all assigned end-user tickets in timely manner
-Work with vendor support contacts to resolve technical problems with desktop computing equipment and software
-Ensure that all computers globally interconnect seamlessly with systems including file servers, email servers, application servers and administrative systems
-Maintain and provide telephone system support and assistance
-Perform other job-related duties as assigned or directed
-Respond and contribute to Business Continuity and Disaster Recovery circumstances relating to planned and unplanned events
-Actively participate in scheduled off-hour operations, weekend work and on-call rotation shifts
-Travel domestically or internationally to support global Datacenters, offices and events
Your Competencies:
-Demonstrated proficiency in supporting Windows 10 desktop/laptop PCs
Experience supporting Mac OSX desktop/laptop systems
-Demonstrate an understanding of basic Networking concepts including TCP/IP
-Familiarity with common workplace productivity computing applications, e.g. Microsoft products suites, email clients, calendaring, Internet usage
-Antivirus, inventory management and backup procedures
-Experience installing software, patches, updates on Desktops, Laptops, Peripheral equipment and Servers
-Experience troubleshooting hardware issues and replacing hardware on both desktop and laptop PCs
-Analytical problem solving and troubleshooting skills; ability to learn new software applications quickly
-Experience troubleshooting basic network, software, printing problems
-Daily commitment to high-quality results, Strong work ethic and Customer Service Excellence
-Ability to work both independently and as a team member
-Excellent verbal and written communication skills, including via telephone
-Ability to lift and handle packages/hardware with the approximate weight of 50 pounds or more
-Ability to travel domestically and possibly internationally to support offices and events
Your Education & Experience:
-Four-year undergraduate degree in computer science or related field required; or equivalent years of experience
Executive IT Support Engineer
Technical assistant job in New York, NY
CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 28,000 employees at close to 1,600 locations in 43 US States and 2 Canadian provinces.
Position Overview
The Executive IT Support Engineer provides dedicated, on-site and remote technical support to C-level executives and senior leadership. The role will be based out of our New York City office. This role demands exceptional troubleshooting skills, discretion, and the ability to deliver white-glove service in a fast-paced, high-stakes environment. With minimal supervision, this role ensures seamless technology experiences for executives during corporate events, meetings, presentations, and day-to-day operations, with a strong emphasis on AV systems, device management, and secure communications.
Key Responsibilities (Essential Duties and Functions)
Serve as the primary IT support to provide personalized service for CRH's Group Leadership Team (GLT) at our New York City Office as well as all North American based GLT and CRH Board meetings and events.
Provide support for visiting personnel at our New York City Office.
Travel to domestic and international locations to set up and troubleshoot executive workstations, web conferencing systems, and network connectivity.
Support executives with calendar integrations, email configurations, and secure file access across devices.
Ensure data security and privacy compliance, especially during travel and remote sessions.
Coordinate with internal IT teams to escalate and resolve complex issues quickly, efficiently, and privately.
Maintain and update documentation for executive systems, preferences, and support history.
Provide on-site support during high-profile meetings, investor presentations, and events.
Proactively monitor and optimize device performance and user experience.
Qualifications
Strong knowledge of Windows, mac OS, iOS, Android, and enterprise tools; Microsoft 365, Zoom, Teams, and VPNs.
Experience with AV equipment a plus, including:
Executive Board & Conference room setups (projectors, TVs, microphones, speakers, audio control boards, etc.)
Video conferencing systems like Zoom and Teams Rooms and Clients
Troubleshooting and configuring AV hardware and software for live events
Experience with mobile device management (MDM) and endpoint security.
Excellent communication and interpersonal skills with a customer-first mindset.
Ability to travel around 50% of the time, including international trips.
Education/Experience
Bachelor's degree in Information Technology, Computer Science, or related field.
5-8 years of experience in executive-level IT support, preferably in a fast-paced corporate environment.
Certifications such as ITIL, CompTIA A+/Network+, MCP, or AVIXA CTS are a plus.
Work and Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Safely lift 5-30 pounds regularly, up to 50 pounds occasionally.
Available for on-call work or weekend work as needed.
Travel overnight as needed.
Pass background check, alcohol, and drug testing.
Preferred Traits
Discreet and trustworthy with access to sensitive executive data.
Calm under pressure, especially during live events or travel disruptions.
Technically agile-able to troubleshoot across platforms and environments.
Highly organized and proactive in anticipating executive needs.
Work Environment
Normal office working conditions in addition to occasion industrial plant sites and quarries, requiring the usage of personal protective equipment, e.g. hard hat, steel-toed boots, and safety glasses.
Compensation
$115,000 - $140,000 annual salary
The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
IT Senior Support Engineer (MSP)
Technical assistant job in New York, NY
IT Senior Support Engineer (MSP) - Local Remote NYC | $75K-$95K
If you're an MSP engineer who loves autonomy, solving problems creatively, and working with a diverse mix of clients, this is a rare opportunity you'll want to explore.
This cybersecurity-focused MSP operates with a unique blend of creative energy, technical excellence, and true freedom. The culture is built around trust, initiative, and continuous growth - no PTO tracking, paid ongoing training, and even a $1,000 home office setup credit. Engineers here are empowered to do their best work without micromanagement, and clients range from architecture firms to nonprofits to financial institutions.
The team is expanding its NYC presence and looking for a resourceful, well-rounded Tier 2/3 Sr. Support Engineer who is great with people, strong technically, and excited to work independently while still being part of a supportive team.
Senior Support Engineer Day to Day:
Provide remote and occasional onsite support across Mac & Windows environments
Troubleshoot hardware/software issues (workstations, mobile devices, peripherals)
Serve as a M365 Global Administrator and support the full Microsoft Suite including SharePoint, Exchange Online, Intune
Assist with cloud migrations (hybrid and full cloud)
Assist with light project work (network setups, server deployments, VoIP migrations)
Support Azure Entra ID, Azure Virtual Machines
What You Bring
Experience supporting both Mac & Windows in a professional setting (MSP preferred)
Experience assisting with cloud migrations
Experience configuring and supporting networks
Experience supporting M365 as a global admin
Local to the NYC metro area with reliable transportation for client visits as needed
Benefits & Perks
$1,000 home office setup credit (chair, desk, monitors, etc.)
Company-issued computer
True autonomy - work from wherever you perform best
Flexible maternity/paternity leave
Unlimited PTO
401(k) with nonelective employer contributions (immediately vested)
Medical, HSA options, dental, vision
Short-term & long-term disability
Life, critical illness, accident & cancer insurance
Paid certifications and professional development
HVAC Install Technician Assistant
Technical assistant job in Burlington, NJ
HVAC Installation Technician Assistant - Up to a $3000 Sign On Bonus! HVAC Install Technician Assistant Are you HVAC Install expert who is passionate about problem solving and customer service? Looking to accelerate your career (and income!) with an organization who values its people? Come see why so many of our team members and customers recommend Horizon!
Who are we?
We are Horizon Services. For over 30 years, we've been the trusted name in plumbing, heating, and air conditioning, offering an unmatched level of customer service and technical expertise. Behind that outstanding customer service and technical expertise sits our people. Our employees are the core of our business and our people-first culture ensures that we can deliver on the Horizon guarantee with each and every employee and customer we service. We believe that happy employees = happy customers!
What our HVAC Install Technicians do?
Our technicians go into clients' homes to install new residential heating and cooling systems.
What we offer?
Competitive Compensation:
* With our tools, resources and training, our technicians are able to make a very competitive base salary and bonus program that rewards you for your hard work and customer service!
* Top candidates could be eligible for a sign on bonus up to $1500!
Consistency:
* We offer consistent and reliable full-time year round
* Flexible scheduling - Everything from a 9-5 to 4-10's with flexible days of the week.
Professional and Personal Growth:
* Robust Paid Training & Professional Development Path - 150 hours of training per year!
* Opportunity to grow - We love to promote from within! Most of our leaders started in the truck!
* Qualified technicians will be sponsored for Journeyman license and NATE certification.
* Tuition Reimbursement benefits & Scholarship Programs
Wellness:
* Health benefits including Medical, Dental, Vision, and Life Insurance
* Access to Flexible Spending Accounts for Healthcare or Dependent Care Expenses
* Short Term Disability
* Long-Term Disability
* Wellness Reimbursement Program
* Employee Assistance Program that offers services such as free counseling services, will preparation, and other benefits
* Company-paid PTO and Paid Holidays
* 401(k) retirement plan with company-matching contributions
* Employee Discounts
What do you need?
* Experience as an HVAC Install Technician
* Relevant licenses and certifications
* A valid driver's license and a clean driving record
* Ability to pass a background check and drug test
* Clean and neat appearance
* Strong customer service and communication skills
* Hard-working and motivated
Are you ready to join our team?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this HVAC Service Technician position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
Medical Technician (Medical Assistant)
Technical assistant job in New York, NY
TITLE: Medical Technician
REPORTS TO: Nurse Manager
LOCATION: Brooklyn Health Center (2412 Church Avenue)
POSITION STATUS: Part-Time and Full - Tiime
Part time SCHEDULE: Mon/Tue/Thur/Fri: 5PM - 9PM
Alternate Saturdays: 9AM - 4PM
Full time SCHEDULE: Mon - Friday 8AM - 5PM (evenings and weekends needed at times)
DEPARTMENT: Primary Care
FLSA STATUS: Non-Exempt
SUMMARY OF POSITION:
The Medical Technician is a member of the medical care team and is responsible for assisting nursing and medical provider/staff with a prescribed set of duties in the provision of patient care. This position also performs clerical duties, acts as receptionist and communicates with all disciplines
ESSENTIAL FUNCTIONS:
SUMMARY OF POSITION:
The Medical Technician is a member of the clinic staff and is responsible for assisting nursing and medical provider staffs with a prescribed set of duties in the provision of patient care. This position also performs clerical duties, acts as receptionist, maintains medical records and communicates with all disciplines.
ESSENTIAL FUNCTIONS:
Demonstrates initiative and enthusiasm in assisting and taking direction from other health care providers in the delivery of care
Accurately performs and records vital assessments, to include but not limited to, vital signs, weight and height, point of service blood glucose testing and promptly reports abnormalities to the medical provider or RN on duty
Utilizes appropriate techniques when collecting routine urine specimens and specimens for C/S
Appropriately instructs patients on clean catch specimens
Utilizes appropriate technique in performing venipuncture to obtain blood specimens in accordance with agency procedure
Verbalizes knowledge of and adherence to OSHA standards for blood- borne pathogens when handling blood and body fluids
Maintains universal precautions in the provision of patient care
Maintains and monitors stock inventory in the treatment center and replenishes supplies in exam rooms on a timely basis
Prepares and processes requisitions for routine supplies in accordance with agency procedures
Monitors the integrity of equipment and promptly reports malfunction, missing or damaged equipment to the nurse manager
Demonstrates competency in answering phones, assembling charts, patient registration, making appointments, computer data entry and retrieval of computer reports
Copies, prepares records, and stores and maintains appropriate records
Keeps records of all laboratory work sent, files laboratory reports on client record, and prepares and processes Lab/Diagnostic requisitions
Conforms to policies and regulations governing patient rights and confidentiality of information
The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of the job. It is not to be construed as an exhaustive statement of all the job functions.
EDUCATION/EXPERIENCE:
High School Diploma or GED required. Graduate of an accredited Medical Assistant program/ BLS Certified. Experience in ambulatory care setting and some knowledge of medical terminology required. Clerical and basic computer skills required. Ability to lift up to 20 lbs and stand for long periods of time. Fluency in written and spoken English.
HVAC Installation Technician Assistant
Technical assistant job in Howell, NJ
Job Description Company Benefits and Perks **** SIGN ON BONUS FOR THE RIGHT CANDIDATE!!! ****
50% paid health insurance
Generous time-off policy
Family-oriented company
Career growth opportunities
Job SummaryWe are seeking an Installation Technician Assistant to join our growing company. We are looking for someone educated in the HVAC field, with a great work ethic, who exhibits professionalism, is fun to work with, and encourages teamwork.
Responsibilities and Duties
Installing Gas furnaces
Installing Central AC Systems
Installing Mini Split Systems
Driving Box Trucks and Vans
Lifting large pieces of equipment
Qualifications and Skills
Must have at least 5 years in the field
Must have a minimum of 2-year vocational background. (If you have little experience)
Must have EPA License.
Must work well with a team.
Must have a clean driving record.
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Technical Design Assistant
Technical assistant job in New York, NY
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
The successful individual will leverage their proficiency in LEATHERGOODS TECHNICAL DESIGN to...
* Key communicator of technical information from design intent, showroom sampling, and product approval to commercialization.
* Maintain all elements of a Design Card through development process: clean sketches, dimensions, & proportions, materials placement, detailed views, hardware and thread lists.
* Review samples for corrections including aesthetics, dimensions, hand feel, and functionality.
* Create full scale technical construction sketches and specs to build cohesive collections.
* Maintain established Coach standards, details, and integrity of the product. Provide technical callouts while reviewing line in its entirety, to ensure consistency.
* Create full scale layouts as needed on patterns. (ex: artwork layouts, detail specs, and proportions), as well as mockups, CAD options, and revisions.
* Identify, define, resolve technical issues, and partner with cross-functional partners to ensure comments are clearly communicated.
The accomplished individual will possess...
* 6+ months work experience in technical design with focus on handbags/leathergoods.
* Advanced proficiency in Adobe Illustrator; ability to CAD in fast paced environment.
* Keen attention to detail, initiative, and organizational skills.
* Ability to multi-task in a fast paced, fashion retail environment.
An outstanding professional will have...
* Excellent problem-solving abilities and resourcefulness
* Strong verbal and written communication skills.
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup: #HYBRID #LI-HYBRID #LI-DL1
BASE PAY RANGE $25.00 TO $28.00 Hourly
Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.
Req ID: 123315
Technical Assistant-Commercial Insurance-Entry Level
Technical assistant job in Red Bank, NJ
Job Description
Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture - with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.
The Commercial Technical Assistant provides technical underwriting support for assigned accounts/agencies within the team as well as making individual underwriting decisions on referred accounts.
This role will work in the Jencap - Red Bank, NJ office.
Responsibilities:
Effectively communicate with agent or broker clients, company underwriters, internal staff and management to obtain additional information, quote rates, present proposals, explain company underwriting policies and coverage offerings, as well as servicing existing accounts.
Assist marketing department, staff and other internal departments in resolving problems and questions. Assist in the development and implementation of new marketing strategies.
Appropriate and timely response to questions posed by brokers, clients, underwriters and other company person
Meet regularly with the broker/underwriting teams on strategy, tactics and follow-up.
Rate policies, endorsements, etc. or review previously rated policies for proper rating. Knowledge of rating manuals and application of same.
Develop information for the processing of new or renewal policies, loss runs and knowledge of automated systems.
Prepare quotations and proposals for broker client and assist underwriter by answering or fielding questions from broker clients and company personnel.
Enter and/or research information in the company ImageWright system and apply this information in accordance with department workflow procedures.
Request additional information from broker necessary for the proper processing of applications, endorsements, and cancellations including any underwriting related report from external sources. Perform routine follow-ups and referrals for same.
Assist underwriters by handling broker's verbal and written requests or comments concerning applications, endorsements, cancellations or etc.
Assist underwriters by processing a preliminary evaluation of company loss experience for individual accounts.
Requirements:
Bachelor's Degree or equivalent.
Minimum of 1-3 years of similar related job experience.
Recommend employee pursue entry level insurance related courses which will enhance knowledge of insurance coverages to better enable employee to perform job functions and advance within the organization.
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors.
Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to, comprehensive health care coverage, a 401k plan, and tuition reimbursement. Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate.
Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You're in the right place.
Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together.
Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
Manager, Training and Technical Assistance
Technical assistant job in New York, NY
Public Health Solutions (PHS) is a 501(c)3 non-profit community-based organization (CBO) that has existed for 70 years to improve health equity and address health-related social needs (HRSN) for historically underserved marginalized communities. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org.
PHS administers WholeYouNYC (WYNYC), a coordinated community resource network that builds trustworthy and reliable pathways between healthcare providers, health plans and CBOs providing critical resources in the community that address the social drivers of health. WYNYC brings together over 100 organizations offering various programs - such as food, housing, employment, health insurance, and sexual health services - across all five boroughs. These services and programs make it possible for New Yorkers to live their healthiest lives and ultimately reduce health disparities and advance health equity. To date, our network has already impacted thousands of lives through community partnerships and referrals, generating millions in estimated healthcare savings.
New York State (NYS) recently announced the availability of $500M statewide to support Social Care Network (SCN) lead entities responsible for coordinating social care delivery in various regions across the state. Public Health Solutions (PHS) and our WYNYC network were awarded the role of regional SCN for Brooklyn, Manhattan, and Queens.
This is a grant-funded position ending March 31, 2027.
Position Summary:
We seek an experienced manager to oversee WholeYouNYC-SCN's training and technical assistance activities for onboarding health-related social needs (HRSN) service providers (“network partners”). The Manager, supervised by the Director of Network Performance, will have three direct reports and will work closely with the Capacity Building team and other care delivery teams to enhance HRSN service provider SCN knowledge capacity and engagement. The Manager, Training and Technical Assistance will draw upon SCN care delivery and social services navigation expertise to ensure training and technical assistance activities maximize value for network partners.
Specifically, the Manager, Training and Technical Assistance will:
Leadership and Management
Supervise three Training & Technical Assistance Coordinators, managing their partner portfolios, workload, and professional development.
Foster a culture of engagement, quality, and efficiency within the SCN's partner onboarding and TTA activities.
Serve as a subject matter expert on SCN care delivery processes, providing leadership, guidance, and best practices to network staff and partners.
Training Strategy and Curriculum Development
Collaborate with internal teams and network partners to design, update, and implement a comprehensive SCN training curriculum.
Lead the planning, delivery, and evaluation of network partner trainings, including development of materials, scheduling, and post-training analysis.
Develop and manage the Learning Management System (LMS) as the central repository for accessible, up-to-date training and resource materials.
Support training tracking and data management at both the partner organization and user levels, including integration into the LMS.
Onboarding and Technical Assistance
Oversee the SCN partner onboarding process, coordinating with internal teams and external partners to ensure seamless and efficient transitions onto the network.
Design and implement a comprehensive onboarding program, including development of supporting documentation and tools.
Plan and oversee technical assistance activities, such as partner strategy sessions, office hours, end-to-end workflow sessions, and engagement events.
Develop and implement tailored technical assistance solutions that enhance partner knowledge capacity and readiness to participate in the SCN.
Collaborate with the Capacity Building team to ensure smooth transitions from onboarding to live network participation.
Monitoring, Evaluation, and Continuous Improvement
Design and implement methods to monitor and evaluate the effectiveness of training and TTA initiatives.
Collaborate with Quality Improvement & Evaluation teams to develop performance monitoring protocols for SCN care delivery activities.
Identify performance issues and develop corrective action plans to support partner improvement.
Document best practices and lessons learned, and recommend continuous improvement strategies for SCN training and TTA operations.
Other
Perform other related duties, as assigned.
Qualifications and Experience:
Bachelor's Degree preferably in public health, health education or a related field and/or equivalent.
Minimum 3 years of experience in project management, managerial or supervisory role and/or equivalent.
Proven professional experience developing and delivering training and/or technical assistance, preferably in a public health setting.
Ability to work efficiently in fast-paced environments.
Strong professional knowledge of effective social needs screening and referral practices.
Understanding of the health and human services sector in NYC/NYS and related government agencies.
Foundational knowledge of the social drivers of health (SDoH) and their impact on health outcomes.
Excellent interpersonal skills (verbal, written and presentation).
Strong organizational skills with the ability to handle multiple tasks simultaneously.
Excellent attention to detail, accuracy and dependability.
Ability to travel occasionally across Brooklyn, Queens and Manhattan.
Desired Skills:
MPH, MPA or related Master's Degree.
Bilingual language skills.
Experience working with Medicaid.
Experience working with a Learning Management System.
Benefits:
• Hybrid Work Schedule
• Generous Paid Time Off and Holidays.
• An attractive and comprehensive benefits package including Medical, Dental and Vision.
• Flexible Spending Accounts and Commuter Benefits.
• Company Paid Life Insurance and Disability Coverage.
• 403(b) + employer matching and discretionary company contributions.
• College Savings Plan.
• Ongoing trainings and continuous opportunities for professional growth and development.
At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don't have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities.
We look forward to learning more about you!
PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans.
Auto-ApplyROCC Technical Assistant
Technical assistant job in New York, NY
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are
Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an
In Suite Assistant
, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes
You Will:
Support MRI Technologists and Radiologists to promote patient safety and efficient workflows
Comply with all HIPAA guidelines, confidentiality guidelines, and safety guidelines for a laboratory/clinical environment.
Assist in coil positioning, MRI safety screening, patient observation, and procedure prep
Collect and document accurate patient medical histories and record them in the EMR
Maintain a clean and safe MRI control room and decontaminate coils, equipment, and exam rooms
Greet and guide patients through the MRI process, putting them at ease and answering questions
Administer oral contrast under the technologist direction and provide instructions as needed
Support technologists with coil setup, suite cleanup, and supply stocking
Help screen patients and verify exam documentation
Assist with positioning patients, gowning, removing IVs, and providing discharge instructions
Collaborate with the MRI Steering Technologist and site leadership to ensure smooth operations
Communicate delays and schedule changes to the front desk and team
Attend required trainings, meetings, and quality control activities
You Are:
Passionate about patient care and committed to providing excellent service
Organized, proactive, and comfortable in a fast-paced imaging environment
A clear communicator with strong interpersonal skills
Detail-oriented and skilled in managing multiple clinical and administrative tasks
Able to maintain a calm, professional demeanor-even under pressure
To Ensure Success In This Role, You Must Have:
High school diploma or equivalent
Completion of an approved MRI Technologist Assistant program, including clinical hands-on training
Valid Basic Life Support (BLS) certification
At least one year of experience in a healthcare or medical setting
Strong computer and time management skills
Certified Nursing Assistant (CNA) or Medical Assistant (MA) designation (preferred)
Why Choose Us:
Competitive Pay & Benefits: Enjoy comprehensive medical, dental, and vision plans, matching 401(k), and paid time off.
Professional Growth: Access training programs, certifications, and career advancement opportunities.
Cutting-Edge Technology: Work with state-of-the-art equipment to deliver the best care possible.
Community Impact: Be part of a company that values making a difference in patients' lives every day.
Ophthalmic Technician Assistant
Technical assistant job in Toms River, NJ
Job Description
A career that changes lives.
SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut and Massachusetts. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years.
Position Summary:
The Ophthalmic Technician Assistant plays a vital role as an assistant to our physicians; maintains a smooth and seamless flow of patients to examination rooms; and effectively communicates with patients to ensure accurate expectations are set for their visit.
Job Duties & Essential Functions:
Patient Intake & Clinical Support
Greet patients and initiate the intake process by documenting the reason for visit, current symptoms, and relevant clinical information under supervision.
Keep patients informed throughout their visit and accurately document follow-up notes in the electronic health record (EHR).
Perform basic eye tests prior to the physician's examination, clearly explaining each test and its purpose to the patient.
Process prescription refill requests as directed by the physician, ensuring appropriate documentation is completed.
Coordinate and obtain prior authorizations for medications in accordance with insurance requirements to ensure timely patient access to prescribed treatments.
Patient Education & Communication
Provide patients with clear instructions on medication use and pre-/post-operative care as guided by the physician.
Maintain professional, compassionate communication and ensure a positive patient experience throughout the visit.
Track, document, and communicate laboratory results to physicians and patients promptly, ensuring accuracy and continuity of care.
Room & Equipment Maintenance
Maintain cleanliness and organization of exam rooms and clinical areas.
Open and close exam rooms daily, including cleaning equipment, charging devices, and securing medical instruments.
Properly shut down and clean diagnostic testing equipment at the end of the day.
Assist with cleaning and preparation of surgical instruments prior to sterilization.
Inventory & Compliance
Check and log daily medical refrigerator temperatures and monitor expiration dates of clinical supplies.
Maintain appropriate inventory levels and restock supplies as needed.
Follow all clinic safety protocols and infection control procedures.
Assist with opening and closing the clinic, ensuring readiness and security.
Administrative Tasks & Development
Monitor and respond to work-related emails and utilize shared tools (e.g., Google Drive) for communication and updates.
Participate in training, webinars, and in-service sessions to stay current with best practices and procedures.
Maintain strict adherence to HIPAA regulations by safeguarding patient privacy and ensuring the confidentiality of all health information.
Perform additional duties as assigned by the supervisor.
Required Qualifications:
High School diploma or equivalent.
One (1) year of experience in a medical office or customer service environment.
Strong customer service skills with a professional and friendly demeanor.
Excellent organizational, time management, and multitasking abilities.
Skilled in problem-solving with attention to detail.
Basic computer proficiency.
Strong interpersonal, time management, and organizational skills.
Ability to stand for long periods of time.
Preferred Qualifications:
Certified Ophthalmic Assistant (COA) certification preferred or enrolled within twelve (12) months of hire and completion within two (2) years of hire.
Ophthalmic Scribe Certification (OSC)
Work Schedule:
Rotating Schedule - including days, evenings and weekends
Hourly Pay Rate:
$20.00
Benefits:
We aim to take care of our teammates the same way we take care of our patients. All SightMD employees receive the following benefits:
Medical/Dental/Vision Insurance
Prescription Drug Coverage
Company Paid Term Life Insurance & Long-Term Disability
Supplemental Insurance Benefits
Employee Assistance Program (EAP)
Retirement Plan - 401(k)
Paid Time Off (PTO)
Paid Holidays
Career Development Programs
*
All benefits are subject to eligibility requirements.
Equal Employment Opportunity Statement:
SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws.
If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at **************************************.
Easy ApplyManager, Training and Technical Assistance
Technical assistant job in New York, NY
Public Health Solutions (PHS) is a 501(c)3 non-profit community-based organization (CBO) that has existed for 70 years to improve health equity and address health-related social needs (HRSN) for historically underserved marginalized communities. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org.
PHS administers WholeYouNYC (WYNYC), a coordinated community resource network that builds trustworthy and reliable pathways between healthcare providers, health plans and CBOs providing critical resources in the community that address the social drivers of health. WYNYC brings together over 100 organizations offering various programs - such as food, housing, employment, health insurance, and sexual health services - across all five boroughs. These services and programs make it possible for New Yorkers to live their healthiest lives and ultimately reduce health disparities and advance health equity. To date, our network has already impacted thousands of lives through community partnerships and referrals, generating millions in estimated healthcare savings.
New York State (NYS) recently announced the availability of $500M statewide to support Social Care Network (SCN) lead entities responsible for coordinating social care delivery in various regions across the state. Public Health Solutions (PHS) and our WYNYC network were awarded the role of regional SCN for Brooklyn, Manhattan, and Queens.
This is a grant-funded position ending March 31, 2027.
Position Summary:
We seek an experienced manager to oversee WholeYouNYC-SCN's training and technical assistance activities for onboarding health-related social needs (HRSN) service providers (“network partners”). The Manager, supervised by the Director of Network Performance, will have three direct reports and will work closely with the Capacity Building team and other care delivery teams to enhance HRSN service provider SCN knowledge capacity and engagement. The Manager, Training and Technical Assistance will draw upon SCN care delivery and social services navigation expertise to ensure training and technical assistance activities maximize value for network partners.
Specifically, the Manager, Training and Technical Assistance will:
Leadership and Management
Supervise three Training & Technical Assistance Coordinators, managing their partner portfolios, workload, and professional development.
Foster a culture of engagement, quality, and efficiency within the SCN's partner onboarding and TTA activities.
Serve as a subject matter expert on SCN care delivery processes, providing leadership, guidance, and best practices to network staff and partners.
Training Strategy and Curriculum Development
Collaborate with internal teams and network partners to design, update, and implement a comprehensive SCN training curriculum.
Lead the planning, delivery, and evaluation of network partner trainings, including development of materials, scheduling, and post-training analysis.
Develop and manage the Learning Management System (LMS) as the central repository for accessible, up-to-date training and resource materials.
Support training tracking and data management at both the partner organization and user levels, including integration into the LMS.
Onboarding and Technical Assistance
Oversee the SCN partner onboarding process, coordinating with internal teams and external partners to ensure seamless and efficient transitions onto the network.
Design and implement a comprehensive onboarding program, including development of supporting documentation and tools.
Plan and oversee technical assistance activities, such as partner strategy sessions, office hours, end-to-end workflow sessions, and engagement events.
Develop and implement tailored technical assistance solutions that enhance partner knowledge capacity and readiness to participate in the SCN.
Collaborate with the Capacity Building team to ensure smooth transitions from onboarding to live network participation.
Monitoring, Evaluation, and Continuous Improvement
Design and implement methods to monitor and evaluate the effectiveness of training and TTA initiatives.
Collaborate with Quality Improvement & Evaluation teams to develop performance monitoring protocols for SCN care delivery activities.
Identify performance issues and develop corrective action plans to support partner improvement.
Document best practices and lessons learned, and recommend continuous improvement strategies for SCN training and TTA operations.
Other
Perform other related duties, as assigned.
Qualifications and Experience:
Bachelor's Degree preferably in public health, health education or a related field and/or equivalent.
Minimum 3 years of experience in project management, managerial or supervisory role and/or equivalent.
Proven professional experience developing and delivering training and/or technical assistance, preferably in a public health setting.
Ability to work efficiently in fast-paced environments.
Strong professional knowledge of effective social needs screening and referral practices.
Understanding of the health and human services sector in NYC/NYS and related government agencies.
Foundational knowledge of the social drivers of health (SDoH) and their impact on health outcomes.
Excellent interpersonal skills (verbal, written and presentation).
Strong organizational skills with the ability to handle multiple tasks simultaneously.
Excellent attention to detail, accuracy and dependability.
Ability to travel occasionally across Brooklyn, Queens and Manhattan.
Desired Skills:
MPH, MPA or related Master's Degree.
Bilingual language skills.
Experience working with Medicaid.
Experience working with a Learning Management System.
Benefits:
• Hybrid Work Schedule
• Generous Paid Time Off and Holidays.
• An attractive and comprehensive benefits package including Medical, Dental and Vision.
• Flexible Spending Accounts and Commuter Benefits.
• Company Paid Life Insurance and Disability Coverage.
• 403(b) + employer matching and discretionary company contributions.
• College Savings Plan.
• Ongoing trainings and continuous opportunities for professional growth and development.
At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don't have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities.
We look forward to learning more about you!
PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans.
Auto-ApplyAdmissions Counselor (Assistant Professor) - Repost - Fashion Institute of Technology
Technical assistant job in New York, NY
The Admissions Counselor is responsible for managing a designated pool of applicants and making admissions decisions based on established criteria and sound professional judgment regarding each student's potential for success. Guided by the Director of Admissions and Strategic Recruitment, the counselor will support institutional enrollment goals for both fall and spring semesters. This role includes setting and achieving clear targets for applicant engagement, completion, and decision-making. The Admissions Counselor will actively communicate with prospective, admitted, and deposited students, and participate in yield initiatives and events. The role also involves collaboration with academic department chairs and a range of internal and external stakeholders to support the admissions process and institutional objectives.
Responsibilities:
* Review transcripts, essays and supporting documents/materials submitted by applicants for the purposes of making admission decisions.
* Run reports to monitor applications throughout the admissions workflow process in order to meet individual and college-wide enrollment targets.
* Work closely with the Director of Admissions and Strategic Recruitment, academic faculty and multiple specialized program coordinators to monitor enrollment targets for individual programs.
* Represent the College at recruitment functions both on and off-campus only as absolutely necessary to support the strategic recruitment plan in an emergency.
* Requires the ability to travel independently to assigned events and to load and transport admissions materials and other equipment only as absolutely necessary to support the strategic recruitment plan in an emergency.
* Participate in yield activities including the annual Admitted Student Day program.
* Manage individual strategic communications with applicants, admitted and registered students as appropriate to meet the assigned enrollment targets. All forms of communication must meet FITs branding guidelines and protocols.
* Manage ongoing communication with parents, college counselors, and internal constituents consistent with FITs branding guidelines and protocols.
* Participate in administrative activities as necessary in accordance with the needs of the admissions office.
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position; other duties may be assigned consistent with the classification of the position.
Requirements:
Minimum Qualifications:
* Master's degree required.
* 2-4 years of direct experience managing a selective admissions process at an accredited institution where specific enrollment targets are established for spring and fall semesters.
* In-depth knowledge of admissions processes including the evaluation of first-year, transfer, and graduate applicants.
* Comprehensive understanding of a recruitment strategy at an accredited institution.
Preferred Qualifications:
* 3-5 years of direct experience preferred.
Knowledge, Skills, & Abilities:
* Strong verbal and written communication skills.
* Ability to work successfully with prospective and current students, departmental chairs, teaching faculty and administrators representing FIT's four distinct schools.
* Be comfortable with new technologies and have the skills to utilize common workplace productivity software and electronic reporting tools.
* Strong interpersonal and public speaking skills and the ability to present FIT in a professional and positive manner.
* The ability to communicate effectively with diverse audiences including domestic and international student populations.
* The ability to work effectively both independently and as part of a large team.
Additional Information:
Please note all offers of employment are contingent upon successful completion of the background check process.
Salary
Starting Salary: $78,195.06 - $115,239.60 per year with step increments after one year of service and annually thereafter.
The final starting salary and appointment rank will be based on education level and cumulative experience; Collective Bargaining Agreement (CBA) Salary Schedules pg. 73.
Instructor: $67,163.55 - $78,250.68
Assistant Professor: $78,195.06 - $115,239.60
Associate Professor: $91,523.79 - $137,793.49
Professor: $111,605.15 - $167,945.15
Work Schedule
Days/Hours: M-F, 30 hour work week, in person; work schedule subject to change based on needs of the department.
Benefits
The Fashion Institute of Technology (FIT) provides comprehensive employee benefit programs designed to help keep our faculty and staff and their families healthy, safe, happy, and productive. Our programs also include a variety of components to help our employees improve the quality and balance of their work and family lives, and to help them prepare for their futures.
* Retirement Plans
* Health Care Plan and Dental Plan
* Employee Assistance Program
* Flexible Spending Account
* Commuter Benefit Plan
* FIT Tuition Exemption Program
* Paid Time Off (Vacation, Personal, Sick and Holidays)
* 4-day Summer Workweek
* Qualifying Employer for the Public Service Loan Forgiveness (PSLF) Program
For a full list of FIT benefits, visit our benefits webpage.
Pay Equity by State Employers
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
Visa Sponsorship
This position is not eligible for visa sponsorship by the Fashion Institute of Technology.
Equal Employment Opportunity (EEO) Statement
FIT is firmly committed to creating an environment that will attract and retain people from a range of backgrounds. FIT is firmly committed to creating a learning and working environment that encourages, utilizes, respects, and appreciates the full expression of every individual's ability. The FIT community fosters its mission and grows because of its rich, pluralistic experience. FIT is committed to prohibiting discrimination, whether on the basis of race, color, creed, age, national origin, immigration or citizenship status, gender, sexual orientation, disability, marital status, partnership status, caregiver status, sexual and reproductive health decisions, uniformed service, height, weight, any lawful source of income, status as a victim of domestic violence or as a victim of sex offenses or stalking, whether children are, may be or would be residing with a person or conviction or arrest record, or any other characteristic protected by applicable federal, state, or local laws. FIT is committed to providing equal opportunity in employment, including the opportunity for upward mobility for all qualified individuals. Applications from veterans and persons with disabilities are encouraged. Inquiries regarding FIT's non-discrimination policies may be directed to the Chief Equal Employment Opportunity Officer/Title IX Coordinator, ************.
Annual Security Report
The safety and well-being of FIT's students, faculty, staff, and visitors is of paramount importance. Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, FIT publishes an annual report containing crime statistics and statements of security policy, accessible here: Safety Statistics. A paper copy of the report will be provided upon request by contacting Public Safety's administrative office number at **************.
Physical Requirements and Work Environment
The working conditions for this position will be primarily in an office space. The physical requirement for this position will require constant sitting, occasional standing, occasional bending, occasional walking, and occasionally lifting 10 lbs. or less.
Application Instructions:
In order to be considered for this position, please submit the following documents online:
* Resume
* Cover letter
* Unofficial Transcript
* A list of three references with telephone numbers and email addresses
Returning Applicants - Login to your FITNYC Careers Account to check your submitted application material.
Review of applications will begin immediately until the position is filled.
Please note that due to the volume of applications, we will not be able to contact each applicant individually.
Additional information about the Fashion Institute of Technology can be found at: **********************
Application Support Technician
Technical assistant job in New York, NY
Pay
$80,000 + 10% bonus
We are seeking a dedicated Application Support Technician to join our support team. In this role, you will be the first point of contact for users requiring assistance with application and technology issues. Your responsibilities will include providing level 1 support, managing tickets, troubleshooting application and desktop issues, and ensuring customer satisfaction through effective problem resolution. This position offers an excellent entry-level opportunity with a growing software company, ideal for professionals interested in gaining experience in financial services technology.
Requirements
Technical knowledge of Windows 10 & 11 operating systems
Proficiency in Microsoft Office suite
Strong customer service and client-facing communication skills
Ability to communicate clearly and professionally both over the phone and in person
Advanced troubleshooting and multi-tasking skills
Ability to effectively document and track support issues
Financial services background is preferred
Responsibilities
Serve as the initial contact for user support, providing solutions or escalating issues as needed
Verify problem descriptions and gather relevant information to facilitate resolution
Walk customers through troubleshooting steps and follow up on issues until resolution
Log, track, and manage support tickets within the ticketing system
Assist with application support, including user account creation, access management, and troubleshooting
Provide desktop support for hardware, software, and peripherals
Offer remote assistance via phone, email, and remote-control software
Support new hire onboarding with required technologies
Ensure timely resolution of support requests and maintain effective communication with users
Men's Volleyball Assistant Coaching Staff - Fashion Institute of Technology
Technical assistant job in New York, NY
Men's Volleyball Assistant Coaching Staff members will report to the Head Men's Volleyball Coach and be responsible for managing assigned facets of the Men's Volleyball Team in accordance with NJCAA, North Atlantic District, Region 15, and FIT Athletics rules and regulations. Assistant coaching staff duties may include assisting the head coach with any of the following responsibilities:
Responsibilities & Essential Functions:
* Assuming full responsibility for student-athlete welfare and team operations during all team-related proceedings.
* Upholding all applicable NJCAA, District B, Region 15 and FIT Athletics rules and regulations.
* Providing supervision for student-athletes and lower-ranking coaching staff members.
* Recruiting quality student-athletes based on academic goals as well as athletic ability.
* Monitoring team academic success and personal growth in team members.
* Scheduling, planning and organizing practice sessions.
* Scheduling regional and competitive non-region regular season matches; completing team registration for all post-season tournaments.
* Planning and coordinating team travel arrangements.
* Attending all practices and matches; providing team and individual supervision and skill development.
* Managing team budget and keeping strict records of all expenditures and receipts.
* Recording and reporting statistics and results; providing a synopsis of matches for promotion on website and department social media.
* Reporting scores and stats to the NJCAA using Presto Sports.
* Completing region-mandated evaluations of match officials.
* Assuming full responsibility for monitoring and posting content on Men's Volleyball Team social media accounts; keeping fans and prospective athletes engaged with creative content year round.
* Promoting the team by participating in various events / activities on and off campus.
* Reviewing equipment / apparel inventory and preparing orders.
* Attending required coaches meetings and completing trainings as assigned.
* Some driving may be required.
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position; other duties may be assigned consistent with the classification of the position.
Requirements:
Minimum Qualifications:
* High school diploma or equivalency and completion of two years in an accredited post-secondary institution.
Preferred Qualifications:
* Bachelor's degree preferred.
* 2 years of Men's Volleyball coaching experience in an academic setting at the corresponding position level.
Knowledge, Skills, & Abilities:
* Must be able to obtain CPR / AED and Basic First Aid certification prior to the time of appointment.
* Outstanding managerial, organizational, technological and verbal/written communication skills.
* History of success in the areas of recruiting, player development and fostering holistic success in team members.
* Commitment to diversity, equity and inclusion.
* Availability for weekday evening practices and weekend matches.
* Availability for occasional weekday / overnight trips, especially postseason tournaments.
* Valid driver's license in good standing.
Additional Information:
Review of applications will begin immediately until the position is filled. Successful completion of a background check is required for appointment to this position once an offer has been made.
Salary:
Stipend: Per annum (based on experience, sport qualifications and budgetary allowance)
Assistant Men's Volleyball Coach $5,436 - $7,023
Men's Volleyball Team Manager $3,000 - $3,512
Men's Volleyball Scorekeeper $3,000 - $3,512
Work Schedule:
Days/Hours: T, W & F, 6pm-8pm in person; matches (Thursday evenings and Saturdays); work schedule subject to change based on needs of the department.
Terms: FIT coaching positions consist of at-will appointments that last for one fiscal year, and do not carry any medical, annual leave, sick leave, or other fringe benefit entitlement.
Pay Equity by State Employers
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
Visa Sponsorship
This position is not eligible for visa sponsorship by the Fashion Institute of Technology.
Equal Employment Opportunity (EEO) Statement
FIT is firmly committed to creating an environment that will attract and retain people from a range of backgrounds. FIT is firmly committed to creating a learning and working environment that encourages, utilizes, respects, and appreciates the full expression of every individual's ability. The FIT community fosters its mission and grows because of its rich, pluralistic experience. FIT is committed to prohibiting discrimination, whether on the basis of race, color, creed, age, national origin, immigration or citizenship status, gender, sexual orientation, disability, marital status, partnership status, caregiver status, sexual and reproductive health decisions, uniformed service, height, weight, any lawful source of income, status as a victim of domestic violence or as a victim of sex offenses or stalking, whether children are, may be or would be residing with a person or conviction or arrest record, or any other characteristic protected by applicable federal, state, or local laws. FIT is committed to providing equal opportunity in employment, including the opportunity for upward mobility for all qualified individuals. Applications from veterans and persons with disabilities are encouraged. Inquiries regarding FIT's non-discrimination policies may be directed to the Chief Equal Employment Opportunity Officer/Title IX Coordinator, ************.
Annual Security Report
The safety and well-being of FIT's students, faculty, staff, and visitors is of paramount importance. Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, FIT publishes an annual report containing crime statistics and statements of security policy, accessible here: Safety Statistics. A paper copy of the report will be provided upon request by contacting Public Safety's administrative office number at **************.
Physical Requirements and Work Environment
This position will be required to frequently read and comprehend, occasionally perform calculations, constantly verbally communicate, constantly analyze, and occasionally writing. The working conditions for this position will be any combination of the classroom, office space and/or outdoors. The physical requirement for this position will require occasional sitting, constant standing, frequent bending, constant walking, and frequently lifting up to 10-20 lbs.
Application Instructions:
In order to be considered for this position, please submit the following documents online:
* Resume
* Cover letter
* Unofficial transcript
* A list of three references with telephone numbers and email addresses
Returning Applicants - Login to your FITNYC Careers Account to check your submitted application materials.
Please note that due to the volume of applications, we will not be able to contact each applicant individually.
Additional information about the Fashion Institute of Technology can be found at: **********************