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  • Technical Assistant

    Swipejobs

    Technical assistant job in Folsom, CA

    The Technical Assistant plays a key role in supporting cross-functional technical teams to ensure the successful and reliable integration of new resource and transmission assets into the energy market. This position is responsible for coordinating project prioritization, facilitating implementation reviews, and maintaining momentum across complex technical initiatives. Duration of contract: until 12/31/2026 Schedule: Monday - Friday, 8:00 AM - 5:00 PM Hybrid (1-2 days per week in the office). Must use your own equipment when working remotely. Principal Duties and Responsibilities Deliver excellent customer service by supporting external entities with resource management and modeling activities, such as interconnection implementation, full network model maintenance, resource/entity maintenance, energy data acquisition, and related business processes. Collaborate with internal technical teams to prioritize and complete project reviews. Coordinate with internal and external parties to resolve issues and ensure resources are integrated in an operationally reliable manner. Assist in developing, documenting, and updating business requirements for asset implementation software systems to support efficient operations. Analyze business processes and procedures; contribute to improvements that enhance efficiency and align with customer needs and current initiatives. Represent the department on internal initiatives and external working groups. Attend meetings, provide input, and assist in the development of business requirements and processes. Generate data queries, extract and analyze data, and develop reports and/or specifications to support business communication and needs. Minimum Qualifications Education: Bachelor's degree in Engineering, Business, or a related field - or equivalent education, training, and experience. Experience: Four (4) years of relevant professional experience or equivalent education/training. Certifications: Six Sigma training preferred. Desired Experience & Skills Cross-Functional Project Work: Proven experience contributing to or managing complex projects involving multiple departments or teams. Project Management Expertise: Background in planning, execution, and stakeholder coordination. Customer-Focused Mindset: Ability to understand and respond to customer needs to enhance satisfaction and engagement. Energy or Electric Utility Industry Knowledge: Familiarity with energy systems, electric utility operations, resource modeling, and plant data communications. Experience in an operational or equivalent role within an Independent System Operator (ISO) is a plus. Regulatory Understanding: Awareness of relevant state and federal regulations affecting the energy and utility sectors. Technical Tools Proficiency: Hands-on experience with tools such as TOAD and SQL Plus for data analysis and system interaction. Key Competencies Strong verbal and written communication skills. Highly organized and detail-oriented. Effective at team collaboration and cross-functional coordination. Skilled in conflict resolution and stakeholder communication. Able to analyze complex technical and business processes. Comfortable working independently in a fast-paced, deadline-driven environment. Proficient in Microsoft Office Suite (Excel, Access, Word, Visio, PowerPoint, VBA). Familiarity with SQL scripts and ability to understand and maintain existing code. **Please note - All interviews for this role will be conducted on camera with Swipejobs ** **Please note that we are unable to sponsor applicants requiring work authorization or visas for positions currently available. We kindly request that only candidates who already possess the legal right to work in the United States apply for consideration**
    $24k-44k yearly est. 3d ago
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  • Technical Support Specialist, Water Meters

    Pace Supply 4.4company rating

    Technical assistant job in Sacramento, CA

    Overview PACE Supply is a leading distributor of plumbing, waterworks, and industrial supplies, committed to delivering exceptional products and service to our clients. We are seeking a dedicated Technical Support Specialist for our Water Meters Division to provide expert support and drive customer satisfaction in a dynamic, fast-paced environment. The Technical Support Specialist supports PACE's water meter and AMI/AMR product lines by providing technical expertise, training and customer support to utilities and contractors. This role ensures successful product implementation, troubleshooting and long-term system performance while serving as a key technical resource to our metering solutions business. Responsibilities Customer Support Excellence Promptly address inquiries, concerns, and technical issues related to division products and systems. Demonstrate a commitment to customer satisfaction, ensuring positive experiences and fostering lasting relationships. Collaborate closely with clients to understand their unique needs and preferences. Collect and analyze customer feedback and survey responses to identify areas for improvement. Product Knowledge, Troubleshooting, and Training Utilize division expertise to diagnose and resolve technical issues efficiently, demonstrating a deep understanding of product functionalities. Provide clear and concise technical guidance to customers and internal teams, ensuring optimal problem resolution and customer satisfaction. Stay updated on the latest division products, technologies, and industry trends to offer informed insights. Conduct training sessions for internal teams and clients, enhancing overall product knowledge and usage. Share insights on best practices, troubleshooting techniques, and industry advancements to empower teams with the latest information. Manufacture Liaison Act as a bridge between PACE Supply and manufacturer, fostering strong relationships and facilitating effective communication. Collaborate with internal teams to ensure seamless coordination and resolution of customer issues. Cross-Functional Collaboration Collaborate with technical and non-technical teams to exchange insights and contribute to a holistic understanding of customer needs. Facilitate communication between different departments, ensuring a coordinated approach to problem resolution and customer support. Documentation & Reporting: Maintain detailed records of customer interactions, technical issues, and solutions for future reference. Generate insightful reports on common technical problems, providing recommendations for continuous improvement and proactive issue resolution. Qualifications High school diploma (or equivalent) is preferred. A combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify. A minimum of 2 years in customer service management, particularly in metering technology. Demonstrated ability to build and maintain relationships. Flexible, creative, and able to work in a dynamic fast-paced work environment. Demonstrated capacity to think “outside the box,” communicate and motivate customers on the company's products, programs, and new ideas. Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint. Excellent oral/written communication skills, including well-developed presentation skills. Preferred: Bachelor's degree in Business Administration, Marketing, related field or equivalent experience. Preferred: A minimum of 5 years' experience in AMI/AMR water metering technology. Preferred: Outstanding verbal and written communication and organization skills. Preferred: Self-motivated, able to work with minimal supervision. Preferred: Strong organizational skills and attention to detail to manage multiple tasks and deadlines effectively. PACE Supply is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. We also consider qualified applicants with criminal histories in accordance with employment regulations. Work Environment Pre-Employment Requirements As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements: Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements. Drug Test: A drug test will be administered to ensure a drug-free workplace. Work Environment Physical Requirements: The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear. Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck. Prolonged periods of standing or sitting at a desk and working on a computer. Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception. Environmental Conditions: The employee is frequently exposed to moving mechanical parts and outside weather conditions. Occasionally, the employee may be exposed to high, precarious places and vibration. The noise level in the work environment is usually moderate. Benefit Snapshot: PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more. Relocation Benefits NO Remote Availability IN MARKET REMOTE *Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at **************.
    $42k-76k yearly est. Auto-Apply 55d ago
  • IT Support Specialist, Tier II

    Goodleap 4.6company rating

    Technical assistant job in Roseville, CA

    About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary:The IT Support Specialist is part of our Employee Technology Enablement team, which owns IT support, from onboarding new employees to supporting our existing employee base across the US and Mexico. As an IT Support Specialist, you need to demonstrate competent IT literacy and ability around applications and systems. You will answer technical questions, troubleshoot problems, and guide users to gain productive use of our software and systems. Goodleap is seeking candidates with both interpersonal skills and technical IT knowledge and demands an ability to manage multiple high-level tasks under pressure.Essential Job Duties & Responsibilities: Provide assistance for items escalated to level 2 help desk support. Answer staff questions about all company-supported hardware and software. Provide creative solutions for difficult, complex ongoing problems. Document problems, resolutions, and activities for future reference. Identify, analyze, and provide preventative solutions for problematic trends. Recommend improvements to IT operations and processes. Apply knowledge of enterprise-level, IT best practices. Automate to improve quality and reduce overhead. Provide technical training and new hire orientations as required. Participate in projects, tasks, and responsibilities including emergencies. Perform hardware and software installations. Maintain inventory by placing orders and tracking hardware and software. "Own" IT by having pride in your high-quality work. Display absolute integrity and discretion in performing support responsibilities. Other duties as assigned. Required Skills, Knowledge & Abilities: Good interpersonal skills, including the ability to clearly communicate with less technical individuals. Solid knowledge of general office software: Windows 10, 11, MS Office, etc. Knowledge of company-supported applications such as Office 365, Exchange, Active Directory, DNS, and virtual machines. Experience with desktop hardware, software applications, operating systems, and LAN connectivity. Experience with Office 365 integration is a plus! Ability to learn and support new software. Microsoft certifications are desired, but not required. 3-5 years of professional experience. Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $55k-68k yearly est. 1d ago
  • FEMA Technical Assistance Contractor

    Serco 4.2company rating

    Technical assistant job in Sacramento, CA

    Herndon, Virginia, US Texas, US California, US Illinois, US New York, US Pennsylvania, US Engineering 18329 Part-Time Ability to obtain and maintain DHS Public Trust $172208.15 - $298437.43 Description & Qualifications** **Position Description & Qualifications** Serco has a great opportunity for you to take a role as part of the Federal Emergency Management Agency (FEMA) Public Assistance (PA) disaster recovery initiatives in multiple disciplines to support in the Central zone. These positions are deployment based and you must be willing and able to deploy anywhere in the Central zone. The Mid-Level FEMA Contractor will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA's mission by providing assistance to those effected by man-made and natural disasters. **This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance** **This position is contingent upon customer requirements and/or their approval** In this role, you will provide expertise in one of the following disciplines: + Accountant + Administrative Support Specialist + Appraiser + Archaeologist + Architect + Architectural Historian + Biologist + Certified Floodplain Manager + Certified Public Accountant (CPA) + Civil Engineer + Coastal Engineer + Commercial Property Insurance Professional + Construction Manager + Construction or Building Inspector + Ecologist + Electrical Engineer + Environmental Engineer + Environmental Planner + Estimator + Financial Analyst + General Planner + Geologist + Graphic Artist + Health Scientist + Historic Architect + Horticulturalist + Hydraulic Engineer + Hydrologist + Industrial Hygienist + Management Analyst (Program Strategist) + Mechanical Engineer + Project Manager + Reports and Communication Specialist + Sanitary Engineer + Soil/Geotechnical Engineer + Structural Engineer + Technical Writer + Trainer + Water Quality Specialist + Wetlands Specialist **To be successful in this role, you will have:** + 5 years of Federal Emergency Management Agency (FEMA) Public Assistance (PA) experience + A Bachelor's degree OR high school diploma and appropriate years of relevant experience (depending on labor category; LCAT) + Depending on the LCAT, a professional certification may be required/preferred + Must have the ability to obtain and maintain DHS Public Trust + Must be a United States Citizen + Microsoft Office skills + Must have ability to deploy to any location in the Central zone with a 24-48 hour notice + Must be comfortable and experienced using a Smart Phone + The ability to go on 6-12-month deployments at a minimum + Must have a sound technical knowledge base of discipline's standard concepts, principles and techniques + Must be able to work independently, in a team environment and under stressful conditions with tight deadlines **Additional desired experience and skills:** + Knowledge of the FEMA Public Assistance Program/Policy + Trained in the PA delivery model preferred + Active FEMA badge If you are interested in supporting and working with our FEMA efforts then submit your application now for immediate consideration. It only takes a few minutes and could change your career! **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: ******************************************* . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .
    $30k-48k yearly est. Easy Apply 13d ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Technical assistant job in Sacramento, CA

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $87k-115k yearly 54d ago
  • Metal Tech Assistant

    Carstar

    Technical assistant job in Sacramento, CA

    The Metal Technician Assistant is responsible for assisting in repairs for all assigned vehicles, restoring them to pre-accident condition in accordance with industry standards and factory specifications. DUTIES / RESPONSIBILITIES * Assist Metal Technicians in assessing structural damage to vehicles * Assists in repair versus replace decisions considering safety, cost and cycle time. * Help remove and install - upholstery, panels, bumpers, fenders, accessories, electrical and hydraulic window operating equipment and trim. * Performs minor structural or replacement repairs. * R&I components as needed. * Utilize all required safety equipment and follows proper repair procedures and adheres to all requirements for hazardous waste disposal. * Keeps personal work area organized and clean, returns tools and maintains parts/materials carts in an organized manner. * Perform assigned duties in a safe and responsible manner that does not expose yourself or other employees to unnecessary risk of injury. * Attend daily release meetings. * Other duties as assigned. EXPERIENCE / SKILL REQUIREMENTS * 1-3 years of auto body collision repair experience, or equivalent required. * High School diploma and vocational technical education preferred. * I-CAR certification preferred. * Reliable work history. * Strong attention to details. * Ability to receive direction and work well with others. * Valid driver's license and insurable driving record. PHYSICAL REQUIREMENTS * Essential physical requirements include: * Ability to stoop, bend and kneel, squat, kneel and pulling * Extended periods of kneeling, bending, squatting and stooping to complete or inspect repairs. * Carry and lift heavy objects (up to 80lbs) * Manual dexterity and eye/hand coordination to operate equipment. * Standing, sitting and walking * Performing repetitive motions WORK ENVIRONMENT * Exposure to: * Paint, fumes and particles * Dirt / Dust * Chemicals / Toxins * Varying heat / cold * Intermittent noise * All duties, responsibilities and experience are subject to change by location
    $24k-45k yearly est. 9d ago
  • Technology - Help Desk

    Talented School District #13

    Technical assistant job in Folsom, CA

    Description Help Desk Support Technician FLSA Non-Exempt QUALIFICATIONS: A+ Certification or equivalent experience Good oral and written communication skills Customer service experience (call center experience preferred) Hardware troubleshooting skills Excellent software skills Operating System experience (Windows 7) Excellent knowledge of desktops, laptops, and other common peripheral devices Experience creating and deploying disk images Knowledge and experience with hardware warranty procedures Ability to monitor computer technology service and repair Self-motivated Ability to lift up to 40 lbs up to a height of 4 feet occasionally REPORTS TO: Technology Support Manager TERMS OF EMPLOYMENT: Twelve month (261 days) with benefits provided according to Classified Agreement. ESSENTIAL JOB FUNCTIONS: Provide technical support for computer users via phone. Maintain/update work order system and communicate work order priority and status to end users. Effectively diagnose and troubleshoot malfunction of computer or network devices relating to user error, faulty hardware, or software/server/network issues. Communicate effectively with staff and students regarding maintenance of technology. Effectively diagnose and troubleshoot malfunction of hardware devices, including printers, scanners, barcode readers, digital cameras, etc. Disaggregate service-related data to discover trends and recommend process modifications for technology service. Actively monitor and report compliance with the district's technology service level agreement. OTHER JOB FUNCTIONS: Lead special technology projects as required. Attend meetings and trainings as scheduled. Other duties as assigned.
    $48k-87k yearly est. 60d+ ago
  • IT Help Desk Support

    Us Tech Solutions 4.4company rating

    Technical assistant job in Woodland, CA

    USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements. Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it. Job Description Job Title : Technician, Information Systems /IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: High School Diploma (or equivalent) with additional education preferred. IT Help Desk Support experience (application & hardware support). Technical Training & Certifications: Client Certifications. Responsibilities: Daily support of network and workstation printers Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally. Escalates problems to a technician as necessary Keeps the customer up to date on the progress of problem resolution Provides end users with detailed remote access knowledge and documents complete trouble shooting information Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager Responsible for on-site hardware & consumables inventory Responsible for printer procurement as required by the customer Responsible for printer hot swap inventory Documents and reports all fleet meter reads Maintains printer fleet tools/databases. Thanks ,Asma Additional Information All your information will be kept confidential according to EEO guidelines.
    $43k-71k yearly est. 60d+ ago
  • Pharmacy Technician Skills Assistant

    Calregional

    Technical assistant job in Fairfield, CA

    Boost Your Income! Are you a medical professional looking for a way to earn extra income while making a significant impact on aspiring healthcare heroes? Supplement your income and start your side hustle today as a part-time Pharmacy Technician Skills Assistant at CALRegional! No teaching experience is required. “Best ever side hustle.” - Heather T., Fairfield, CA Lead Instructor ------------------------------------------------------- Who We're Looking For We are looking for an enthusiastic and self-motivated part-time Pharmacy Technician Skills Assistant to join our team. We are interested in candidates who are looking to work for a company that is passionate about changing lives and helping build the essential workforce! The Pharmacy Technician Programs run for 3-12 weeks. Applicants must be available Mondays and Wednesdays 1pm-5pm Essential Duties and Responsibilities Assists students with the skills associated with the scope of practice for their designated subject. Assist lead instructor to evaluate, report and record student performance and progress. Assist lead instructor with all required skill labs, grading class assignments, and exams. Prepares students to go on to an externship. Assists students to develop an understanding of values, attitudes, and ideals appropriate to the health care profession. Provides a professional role model for students. Maintain current knowledge in the subject matter area and effective teaching/learning strategies We're at an exciting time in our company's history. Come be a part of our #calregionalfamily and help develop the heroes of tomorrow. ------------------------------------------------------- Who We Are CALRegional specializes in administering healthcare training programs for public institutions in California, Texas, and Arizona. We provide affordable, fast-paced programs that positively impact the lives of students and the communities we serve together. Having started in 2013, our team has a great amount of experience helping public institutions expand their healthcare program offerings to meet the demands of businesses in the local community. Since our start, CALRegional has grown over 30% each year. We've created new career opportunities to strengthen our team and continue our mission of providing students with high-quality affordable healthcare career education programs and to help build the essential workforce. ------------------------------------------------------- Our Culture At CALRegional, our mission is to create and sustain a culture based on our core values of Trust, Loyalty, Teamwork, Commitment, Consistency, Honesty, and Expertise. Upholding these values is the cornerstone of our success in cultivating a culture that develops strong and genuine working relationships. We strive to empower our employees to do their best work through personal growth and development. We've fostered a culture that promotes constructive discussion and the prioritization of student success. We discourage departmental silos and encourage constructive feedback and ideas from all individuals in the company. HarperRand specializes in administering allied healthcare training programs for public institutions in California and Texas. We pride ourselves on providing affordable fast-paced programs that have a positive impact on the lives of the students we serve. Our team has decades of experience helping public institutions expand their program offerings and tailoring trainings to meet the needs of businesses in the local community. Essential Duties and Responsibilities Assists students with the skills associated with the scope of practice for their designated subject. Assist lead instructor to evaluate, report and record student performance and progress. Assist lead instructor with all required skill labs, grading class assignments, and exams. Prepares students to go on to an externship. Assists students to develop an understanding of values, attitudes, and ideals appropriate to the health care profession. Provides a professional role model for students. Maintain current knowledge in the subject matter area and effective teaching/learning strategies Qualifications Requirements and Qualifications Licensed Pharmacy Technician. 1 year experience in the Pharmacy field (preferred). Teaching and/or supervisory experience desirable. Must be energetic and able to deliver instruction passionately. Efficient with computers and technology. Organized and detail oriented. Must understand all Pharmacy related medical math concepts and be able to teach them to class
    $24k-46k yearly est. 7d ago
  • Maint. Tech. Assistant (Stockton)

    Larry Methvin Installation 3.9company rating

    Technical assistant job in Stockton, CA

    ALL COUNTIES GLASS DISTRIBUTORS A growing Glass Fabrication and Distribution company in the Stockton, California area is seeking a qualified candidate to join our team as a Maintenance Tech. Assistant. The successful candidate must be mechanically inclined with a basic knowledge of Electric Motors, bearing replacement, good trouble shooting skills, preventative maintenance and fabrication (welding) skills. This person must be willing to learn our unique Glass Fabrication systems and equipment that we use in the processing of various types of glass and glass products, apply the basic concepts and theories of preventative maintenance, repair, replace and systems management in a timely and safe manner. RESPONSIBILITIES: Willing to learn a new trade and grow with our company. Work under direct supervision of Maintenance Manager and shift supervisor. Ability to work occasional overtime and possible night emergency calls needed. Experience in maintenance/mechanical repairs related to production machinery a plus. Excellent problem solving and independent decision making skills. QUALIFICATIONS: No previous experience is required; however any previous Glass Handling experience is a major plus. Must be able to Lift 50 pounds frequently and 75 occasionally. Must have reliable transportation. Ability to read, write and speak in English. (Bi-Lingual is a plus) US Citizen or Green Card holder Must pass pre-hire drug screen, Physical and Physical Ability Tests. Must have a valid California Class C Drivers License and be insurable by our insurance. Willingness to work overtime or occasional call back work if emergency repairs are needed. All Counties Glass Distributors is a Safety and Quality conscience company and require all or our employees to adhere to those standards. Along with a competitive wage, All Counties Glass Distributors offers those employees who complete their Introductory Period the following benefits: Health, Dental, Vision Insurance Company Paid Life Insurance 401(k) savings plan with company match. AFLAC supplemental Insurance. PTO (Paid Time Off) Paid Holiday's
    $26k-44k yearly est. 60d+ ago
  • Elections Technician Assistant - TEMPORARY

    Sjgov

    Technical assistant job in Stockton, CA

    Introduction This recruitment is being given to fill multiple temporary positions in the Registrar of Voters and to establish an eligible referral pool to fill future temporary opportunities. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. Pre-Employment Background: Potential new hires into this classification are required to successfully pass a pre-employment background investigation as a condition of employment. Final appointment cannot be made unless the eligible has successfully completed the background process TYPICAL DUTIES Learns to verify codes and enter information into data entry system; assists in maintaining master file of registered voters, street index and other elections files. Receives a variety of election documents; learns to search for and provide information concerning rules, regulations, policies and procedures. Obtains required information from persons wishing to vote or to file for candidacy; greets and assists public and candidates at counter and over the telephone; directs phone calls to appropriate individuals; takes messages as needed. Trains to use a variety of office machines such as data entry terminal, typewriter, computer printers, adding machine, calculator, copy machine, ballot card and microfiche reader. Performs basic computations and calculations; may compute and collect fees; issues receipts; sells maps and voter indices; accept filing fees. May type and file letters, reports, forms, memoranda and other materials; proofreads typewritten and other material. KNOWLEDGE General office practices and procedures; personal computer systems and general office computer software; data entry; basic filing and recordkeeping systems; standard correspondence and report format; language mechanics; public relation techniques; basic arithmetic; cash handling procedures. ABILITY Follow oral and written directions; learn Registration-Elections terminology and laws; read, understand and apply written regulations and other job related materials; communicate effectively with others; establish and maintain effective working relationships with others; ability to operate a variety of office machines. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org). Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at ************** prior to the examination date. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: *************************** By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: ************** Job Line: For current employment opportunities please call our 24-hour job line at **************. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. (The County assumes no responsibility for mailed applications which are not received by the Human Resources Division). San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer: San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to ***************************/eeo.
    $24k-45k yearly est. 60d+ ago
  • Tier 1 Network Monitor/Help Desk Support

    GD Information Technology

    Technical assistant job in Beale Air Force Base, CA

    Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Monitoring Tools, Network Monitoring, Network Operations, Trouble Ticketing Certifications: None Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: Network Engineer Associate Join our technology leading team of men and women that solve some of the world's most complex technical challenges. GDIT is seeking an enthusiastic Junior Network Engineer seeking to expand his/her experience in the IT field by joining our team in support of the Intelligence, Surveillance, and Reconnaissance (ISR) mission of the Airforce at Beale AFB, CA. The Network Engineering team supports the Air Forces' Distributed Common Ground System (DCGS) Processing, Exploitation, Dissemination (PED) Operations Center. Specifically, you will be providing Tier-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. Task: Network Monitoring/Help Desk Support Subtasks The contractor shall: Conduct fault management to detect, isolate, and correct abnormal network and information processing system component anomalies Monitor all nodes for operational integrity Respond to trouble calls Initiate and maintain trouble tickets and other logs to document these anomalies as well as corrective actions Populate and examine trouble and error logs for troubleshooting and capturing metrics Provide technical support to resolve the problem or escalate to the appropriate level Monitor and administer network tools for troubleshooting and metrics for trends analysis Log all network issues utilizing the 480 ISRW approved system of record for problems, errors, and maintenance in such a way to easily generate reports for trend analysis Provide technical support in data network planning, engineering, and design Report all trouble calls upon receipt to the Mission Control Center (MCC) in the Operations Center and provide hourly updates until resolution unless otherwise directed by the DOC Crew Commander Provide quarterly metrics illustrating trends and workload to the Ops Supervisor in the form of a PowerPoint presentation Knowledge, Skills and Abilities (KSAs): TS/SCI Clearance Shift work: 4 days on/3 days off (10 hr days) Minimum of three (3) years' of network operations experience Possess IAT Level II - Security Plus Certification Demonstrated knowledge of network monitoring tools US Citizenship Required Location: On Customer Site GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from #GDITPriority The likely salary range for this position is $61,402 - $74,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA CA Beale AFB Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $61.4k-74.8k yearly Auto-Apply 39d ago
  • Help Desk Support

    Mindlance 4.6company rating

    Technical assistant job in Rocklin, CA

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Provide first level support for all end-users. Troubleshoot and resolve hardware, software and voice/data communication systems issues. Escalate calls when appropriate. Write concise, informative tickets. Follow up on all tickets in a timely manner and follow through to resolution. Qualifications SKILL SET Experience using ticketing systems, writing technical support documentation and computer proficiency with hardware and software technologies is required. Excellent customer service, verbal and written communication skills are a must. The ability to multi-task, prioritize and work under pressure are required. Must be willing to work flexible hours when appropriate. Prior customer service, call center or help desk experience is required. Additional Information Thanks & Regards Praveen K. Paila ************
    $40k-64k yearly est. 60d+ ago
  • Veterinarian Technician / Assistant (Large and Small Animal)

    Loomis Basin Equine Medical Center 3.8company rating

    Technical assistant job in Penryn, CA

    Job DescriptionDescription: Job Title: Veterinarian Technician / Assistant (RVT) Our Equine and Small Animal hospital located in California is seeking skilled and compassionate Veterinarian Technicians to join our team as a Large and Small Animal Vet Technicians. You will work closely with our team of veterinary professionals to ensure that our patients receive the highest quality of care. We provide large animal medical care across the state of California all regions in the greater Sacramento region, Humboldt, Gilroy and Orange County. Our small animal hospital (Penryn Pet Hospital) is located in Penryn, CA. Our objective and approach to animal health is proactive wellness. The proverbial wind beneath our doctors' wings, our Veterinarian Technicians / Assistants keep our procedures running smoothly by setting up equipment, assisting doctors during procedures, running lab tests, and handling many other routine and extremely necessary tasks… and they do it all with the greatest of care for the patients and clients alike. The Vet Technician team provides the foundation for triage care and medical support to ensure our patient treatment and care standards are met. The Vet Tech Team is made up of In-House Techs / Assistants, ICU Techs and Ambulatory Techs (equine) who work tirelessly to provide outstanding animal care. Our Vet Technicians are critical in all services of the medical center, providing support for surgeries, urgent care, medical evaluation and preventative health, post op care and rehabilitation. Our techs perform their roles with utmost integrity and genuine empathy and passion. Each day they face new situations often challenging. The Vet Techs are resilient, agile and dedicated professionals who at the end of each day bring pride for their efforts and accomplishments. They truly make the difference in our sustained pursuit of service excellence at LBEMC. We offer a competitive compensation and benefits package, including health insurance (Employer sponsored), retirement plan (401K with 3% match), CE, amazing employee discounts (50% for fulltime) and paid time off. If you are a dedicated and compassionate veterinarian technician with a passion for animal medicine, we encourage you to apply for this exciting opportunity with LBEMG. We are a privately owned practice with care facilities across California with over 40 veterinarians. We specialize in emergency and critical care, sports medicine, internal medicine and reproduction. Our main medical campus in Penryn, CA is a full service ECC clinic with surgery and ICU. If you thrive on learning and being part of a supportive team of outstanding professionals, please check us out! Requirements:
    $21k-39k yearly est. 10d ago
  • Technical Support Specialist (Secret Clearance)

    Mesotech International

    Technical assistant job in Rancho Cordova, CA

    Mesotech International, Inc. ("Mesotech") is a rapidly growing engineering and manufacturing company in Sacramento, California that focuses on aviation related meteorological and industrial monitoring systems. With over 30 years of experience in systems design, software design, hardware design, system integration, and installation, Mesotech is an excellent place to begin or expand your career. Job Description We have multiple openings for Technical Support Specialists to staff our 24/7 helpdesk supporting US Department of Defense hardware, software, and network infrastructure. Openings are available for day, night, and swing shifts. This is a full-time, position. You will provide technical support via phone and email for equipment operating worldwide. The supported equipment includes but is not limited to servers, specialized appliances, data collection systems, sensors, and networks. This position requires a government security clearance, you must be a US citizen for consideration. Responsibilities include but are not limited to: Diagnose and resolve hardware and software issues in a timely manner. Assist in resolution of cybersecurity related issues. Remotely apply patches, updates, and fixes to fielded systems. Quickly identify and troubleshoot network issues. Manage certificates for equipment on a secure network. Provide technical support to end users and maintenance technicians via phone and email. Work closely with engineering team to resolve complex problems. Accurately enter data into ticket tracking systems and asset management systems. Work with shipping/receiving and repair staff to ensure replacement parts are tested and shipped on time. Monitor status of spare parts inventory to help prioritize ongoing support. Monitor status of tickets to ensure that all customer requests are handled in a timely manner. Report status of tickets and parts to management during weekly meetings. Adhere strictly to DoD and other relevant government regulations and protocols concerning the transport, storage, disposal, and dissemination of controlled unclassified and classified materials or information. Qualifications Minimum Qualifications: US citizen with the ability to obtain a Secret security clearance Associate's degree in IT or related field 2+ years of experience in technical support Ability to obtain DoD 8570 baseline certification to include at least one of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP. Fluent in written and spoken English. Preferred Qualifications: Bachelor's degree in related technical field. Experience in cybersecurity field Active Secret security clearance. Work experience on DoD contracts and maintaining equipment on DoD networks. Additional Information Mesotech offers a comprehensive and generous benefits program including health insurance, PTO, and 401k. The base pay range for this position is $22 - $38 per hour DOE. Mesotech is an equal opportunity employer.
    $22-38 hourly 60d+ ago
  • Technical Support Specialist (Secret Clearance)

    Mesotech

    Technical assistant job in Rancho Cordova, CA

    Mesotech International, Inc. ("Mesotech") is a rapidly growing engineering and manufacturing company in Sacramento, California that focuses on aviation related meteorological and industrial monitoring systems. With over 30 years of experience in systems design, software design, hardware design, system integration, and installation, Mesotech is an excellent place to begin or expand your career. Job Description We have multiple openings for Technical Support Specialists to staff our 24/7 helpdesk supporting US Department of Defense hardware, software, and network infrastructure. Openings are available for day, night, and swing shifts. This is a full-time, position. You will provide technical support via phone and email for equipment operating worldwide. The supported equipment includes but is not limited to servers, specialized appliances, data collection systems, sensors, and networks. This position requires a government security clearance, you must be a US citizen for consideration. Responsibilities include but are not limited to: Diagnose and resolve hardware and software issues in a timely manner. Assist in resolution of cybersecurity related issues. Remotely apply patches, updates, and fixes to fielded systems. Quickly identify and troubleshoot network issues. Manage certificates for equipment on a secure network. Provide technical support to end users and maintenance technicians via phone and email. Work closely with engineering team to resolve complex problems. Accurately enter data into ticket tracking systems and asset management systems. Work with shipping/receiving and repair staff to ensure replacement parts are tested and shipped on time. Monitor status of spare parts inventory to help prioritize ongoing support. Monitor status of tickets to ensure that all customer requests are handled in a timely manner. Report status of tickets and parts to management during weekly meetings. Adhere strictly to DoD and other relevant government regulations and protocols concerning the transport, storage, disposal, and dissemination of controlled unclassified and classified materials or information. Qualifications Minimum Qualifications: US citizen with the ability to obtain a Secret security clearance Associate's degree in IT or related field 2+ years of experience in technical support Ability to obtain DoD 8570 baseline certification to include at least one of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP. Fluent in written and spoken English. Preferred Qualifications: Bachelor's degree in related technical field. Experience in cybersecurity field Active Secret security clearance. Work experience on DoD contracts and maintaining equipment on DoD networks. Additional Information Mesotech offers a comprehensive and generous benefits program including health insurance, PTO, and 401k. The base pay range for this position is $22 - $38 per hour DOE. Mesotech is an equal opportunity employer.
    $22-38 hourly 9h ago
  • IT - Help Desk and Desktop - IT Help Desk Coordinator

    Golden 1 Credit Union 4.3company rating

    Technical assistant job in Sacramento, CA

    JOB TITLE: IT HELP DESK COORDINATOR DEPARTMENT: IT - SUPPORT STATUS: NON-EXEMPTJOB CODE: 1301 PAY GRADE: 13H PAY SCALE: $26.27 - $27.50 HOURLY GENERAL DESCRIPTION: The Help Desk Coordinator is the initial point of contact for all Golden 1 end users and for all technical assistance and support related to computer systems, hardware, or software. This position responds to queries, runs diagnostic programs, isolates problems, determines and implements solutions. This position is also responsible for the administration of network and systems access for all end users and vendors ensuring compliance with credit union corporate policies. TASKS, DUTIES, FUNCTIONS: Provision and de-provision system access based on Role Bases Access Control with least privilege methodology. Work directly with department managers and business owners to create, modify and remove access and document necessary approvals. Manage the on-going support for role based access management for systems managed by Helpdesk. Perform periodic access review to identify exceptions and resolve system access discrepancies. Provide support for enterprise applications via phone, email or ticketing system. Identify, troubleshoot and escalate issues to appropriate areas of IT when necessary. Provide resolution and completion of end-user issues and requests within service level agreements. Prioritize and schedule tasks within Service Desk. Provide support for mixed platform environment: Win7, Win 10, IOS, tablets, laptops, desktops, and Audio/Video system. Provide helpdesk support to front line staff on banking hardware such as Cash Dispenser/Recyclers, Credit Card machine, Check Scanners, Printers, Pin pad, and multi-functions devices. Coordinate and/or perform hands-on fixes at tier2 level, including installing and upgrading software, installing hardware, configuring systems and applications on PCs, laptops, and mobile devices. Coordinate and/or perform hands-on fixes at tier2 level for network connectivity issues in a WAN/LAN, WIFI in an Enterprise environment. Maintain tables, parameters, and setting within the VMS Host System for terminals, desktop computers, printers, and cash dispensers. Develop and maintain internal procedures, technical documentations and build IT Support knowledgebase. Communicate all updates for proper maintenance of equipment to the appropriate staff. Keep management updated on outstanding issues that are not resolved in a timely manner in accordance with established escalation procedures. Develop, document and implement operating procedures and conducts training as required Develop and maintain a clear understanding of the business area needs and incorporating these needs into technical solutions by updating, developing and maintaining a thorough knowledge of credit union procedures, products, service, and data processing systems. Properly escalates when user and system related security standards are not adhered to. Maintains a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. Research and resolve system access support issues. Performs other job-related duties as necessary. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: Effective oral and written communication skills required with a focus on troubleshooting and error identification. Must possess sufficient manual dexterity to skillfully operate applicable computer hardware, a variety of hand tools and standard office equipment. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: All levels of staff and management EXTERNAL: Vendors QUALIFICATIONS: EDUCATION: Successful completion of High School curriculum and prerequisite completion Computer Technology classes. EXPERIENCE: Working knowledge of Microsoft Windows desktop operating system and MS Office. Working knowledge of system hardware to include, PC's, printers, iPhones, iPads, and laptops. Working knowledge with remote diagnostic tools. Working knowledge of Access Management. Working knowledge of network and system troubleshooting. Demonstrates basic knowledge with systems security practices. 3. CERTIFICATIONS: CompTIA A+ or equivalent work experience PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday to accomplish tasks. Availability for emergency and on call duty 24 hours a day, 7 days a week, as needed. Occasional travel may be required. Lift and carry communications equipment and computer hardware weighing up to fifty pounds. Corrected vision in the normal range required to configure, test, and troubleshoot network server hardware and data. Hearing within normal range. Must possess sufficient manual dexterity to skillfully operate applicable computer hardware, a variety of hand tools and standard office equipment. May work additional work hours to accomplish tasks. LICENSES/CERTIFICATIONS: None #LI-Remote REV.1/22/2024
    $26.3-27.5 hourly 1d ago
  • Apple Support Technician

    Us It Solutions 3.9company rating

    Technical assistant job in Sacramento, CA

    We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more. Job Description Client is seeking two Apple Support Technician positions within IT Operations Workgroup. Client has approximately 55 Apple Devices deployed across the enterprise. These positions will be responsible for supporting all Apple Desktop and Laptop Mac devices with: OS installations, OS Break-Fix Issues, Application Installations and Troubleshooting, Hardware Installations, Hardware Break-Fix Issues, Encryption Administration, Network Administration (LAN/WAN), Anti-Virus Administration, Remote Management for Apple Devices. Qualifications Mandatory Requirements 1. Must have 5+ years' experience supporting 10-60 Apple Macintosh devices within an Enterprise Active Directory environment. 2. Must be a current Apple Certified Macintosh Technician (ACMT 2016 - Two Exams) a. Apple Service Fundamentals Exam (Pearson Vue exam: #SVC-16A). b. ACMT 2016 Mac Service Certification Exam(Pearson Vue exam: #MAC-16A). Additional Information All your information will be kept confidential according to EEO guidelines.
    $38k-57k yearly est. 60d+ ago
  • Field Technical Specialist

    Kia USA

    Technical assistant job in Clay, CA

    At Kia, we're creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast-paced, collaborative, and innovative. Our people thrive on thinking differently and challenging the status quo. We are creating something special here, a culture of learning and opportunity, where you can help Kia achieve big things and most importantly, feel passionate and connected to your work every day. Kia provides team members with competitive benefits including premium paid medical, dental and vision coverage for you and your dependents, 401(k) plan matching of 100% up to 6% of the salary deferral, and paid time off. Kia also offers company lease and purchase programs, company-wide holiday shutdown, paid volunteer hours, and premium lifestyle amenities at our corporate campus in Irvine, California. Status Exempt General Summary The Field Technical Specialist (FTS) investigates, analyzes and repairs vehicle issues and conditions that occur in the field, and assists KUS and dealers in handling difficult vehicle technical concerns that cannot be resolved through day-to-day channels (i.e., Technical Assistance Center, DPSMs, RPSMs, etc.). The FTS provides the highest skill-level technical and diagnostic aptitude to the role. In addition, the FTS serves as the definitive resource on repairs and diagnostics to assist Service personnel at Kia dealerships. This position significantly impacts and contributes to the organization for improved customer/dealer satisfaction and provides important product quality data to company management. Essential Duties and Responsibilities 1st Priority- 50% Assist Kia customers, dealerships and KUS staff by performing or supervising effective vehicle repairs/inspections that are escalated through established processes. 2nd Priority - 20% Determine, assess and report the scope of technical issues with Kia vehicles occurring in the field via Field Product Quality Report or other reports as directed. Assists the Product Quality Department with special requests and/or visitors regarding technical issues. Provide technical testimony, as necessary, in arbitrations and trials involving KUS vehicles. 3rd Priority - 15% Provide and promote technical training, updates, information and assistance to Kia dealership personnel. Report to KUS management, team members and/or their affiliates (i.e., DPSM, RPSM, National CA staff, Legal Dept., Product Quality) regarding KUS vehicle quality and performance. 4th Priority - 15% Achieve & maintain ASE (A1, A2, A3, A4, A5, A6, A7, A8, L1, L3, L4) Certification & Kia FTS Certification as measured by completed course metrics through Kia University. Qualifications/Education * Bachelor's degree or equivalent work experience required * Completion and maintenance of all ASE (A1, A2, A3, A4, A5, A6, A7, A8, L1, L3, L4) Certifications throughout employment required. Job Requirement Overall Experience: * A minimum of four years automotive industry experience. Directly Related Experience: * Minimum two years hands-on type automotive technical representative. Other Requirements: * Domestic travel is required while occasional travel may be required internationally. * May need to work additional hours outside of normal business hours as required by the job, including weekends or holidays. * Perform other duties as assigned. Specialized Skills and Knowledge Required * Strong working knowledge of automobiles with ability to perform hands-on diagnostic, mechanical and electrical work on automotive systems. * Excellent written and oral communication skills. * Basic PC skills. Competencies * Care for People * Chase Excellence Every Day * Dare to Push Boundaries * Empower People to Act * Move Further Together Pay Range $74,859.00 ~ $97,308 Pay will be based on several variables that are unique to each candidate, including but not limited to, job-related skills, experience, relevant education or training, etc. Equal Employment Opportunities KUS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, including pregnancy and childbirth and related medical conditions, gender, gender identity, gender expression, age, legally protected physical disability or mental disability, legally protected medical condition, marital status, sexual orientation, family care or medical leave status, protected veteran or military status, genetic information or any other characteristic protected by applicable law. KUS complies with applicable law governing non-discrimination in employment in every location in which KUS has offices. The KUS EEO policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination and all other privileges, terms and conditions of employment. Disclaimer: The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification and for this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
    $74.9k-97.3k yearly 25d ago
  • Support Technician

    Daveandbusters

    Technical assistant job in Folsom, CA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $18.25 per hour Salary Range: 16.9 - 18.65 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-18.3 hourly Auto-Apply 22d ago

Learn more about technical assistant jobs

How much does a technical assistant earn in Carmichael, CA?

The average technical assistant in Carmichael, CA earns between $18,000 and $59,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.

Average technical assistant salary in Carmichael, CA

$32,000

What are the biggest employers of Technical Assistants in Carmichael, CA?

The biggest employers of Technical Assistants in Carmichael, CA are:
  1. American Institutes for Research
  2. Child Abuse Prevention Center
  3. Serco
  4. Carstar
  5. Swipejobs
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