IT Helpdesk, Security & Network Technician Instructor
Technical assistant job in Dallas, TX
Graduate America seeks an IT Helpdesk & Network Technician Instructor to train the next wave of IT pros. Requirements: CompTIA A+, Network+, or Security+ certified 3+ years IT support or network administration experience Teaching/mentoring experience a plus
Ready to lead in tech education?
Technical Support Representative
Technical assistant job in Irving, TX
🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX
🛠️ What You'll Do
Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections.
Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors.
Provide installation support and onboarding for PryzmIQ and AWTOS.
Proactively engage users to drive adoption and satisfaction.
Document findings and provide feedback for product improvement.
🧠 What You Bring
1+ year in technical support, help desk, or IoT/home systems troubleshooting.
Strong communication and problem-solving skills.
Technical aptitude with mobile apps, WiFi connectivity, or smart devices.
Detail-oriented and passionate about creating smooth user experiences.
High School Diploma or GED required; Bachelor's degree preferred.
IT Service Coordinator (Onsite)
Technical assistant job in Carrollton, TX
The Service Desk Coordinator is responsible for attaining maximum utilization and prioritization of internal and field resources through daily dispatch of service requests by both monitoring and managing incoming client requests so requests can be dispatched to the appropriate resource and location. The ideal candidate must be an effective communicator, well organized and able to multitask.
Basic Functions:
Primary responsibility is overall staff coordination, not direct technical support.
Act as the single point of contact to the customer for coordinating service delivery.
Manage ConnectWise calendar appointments for all technical support staff to coordinate project and support work maximizing utilization.
Pre-process service requests as they arrive through email, manual entry, or direct customer input.
Monitor resource schedules to ensure prompt time entry on service requests.
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
Creation of service tickets for technical support staff.
Tracks and manages location of all technical support staff to ensure timely recording of all support activities and the resolutions of issues.
Assist in the creation and processing of estimates and orders.
Primary Objectives & Responsibilities:
Communicate with clients and staff to effectively schedule service tickets.
Work collaboratively with clients, support staff, and management to avoid scheduling/prioritization issues.
Maximize schedule efficiency and effectiveness of technical support staff.
Creates new requests from phone calls and offers technical support to resolve simple/fast requests immediately when possible/practical.
Schedule delivered equipment or software installation based upon estimated scope of work.
Review/prioritize outstanding support requests.
Assign and update ticket priority levels per company standards and based upon client feedback.
Ensure that the right resources are assigned, that they have the appropriate information, time allocated, and any other resources required to do the job.
While managing the schedule and/or rescheduling of any activities required to resolve tickets, also review the root cause behind any resolution delays, assignment rescheduling, etc. to ensure efficient work and timely issue resolution.
Performs scheduling for routine pre-scheduled activity, on-demand requests, and emergency requests.
Ensures that ConnectWise Dispatch Portal provides an accurate reflection of work scheduled on-site, remotely, or employee out of office.
Coordinate rescheduling as needed to accommodate urgent support requests.
Track and monitor staff location and availability.
Ensures that calendars accurately reflects staff disposition (such as ensuring that on-site/remote status is accurate).
Ensures that the company on-call schedule is current with on-call assignments.
Training and Technical Specialist
Technical assistant job in Richardson, TX
We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world
This position's primary purpose is to ensure that equipment is properly calibrated as well as training documentation is updated and communicated to the appropriate parties in an effective manner. There is a requirement to collaborate with members of different departments in order to meet common deadlines. A moderate level of interpersonal skills and effective communication is required in order to appropriately train other employees as well as communicate with third party vendors and coordinate their service.
JOB FUNCTIONS
* Working with QA Technical Specialist to ensure clinic equipment is sent for repair and recalibration in a timely manner.
* Working with Training Coordinator to develop training plan for clinic employees
* Leading Training Workshops for specific procedures/instruments
* Update Work Instructions and SOPs to clinic related tasks as needed
* Assign studies to Image Support Coordinators for Image Analysis
* Troubleshoot equipment/instruments in clinic when necessary
* Perform assigned clinic tasks per weekly clinic schedule
* Work with QA Technical Specialist and Training Coordinator to establish new Work Instructions and SOPs when needed
* Communicate with approved vendors on calibration and repair of equipment and acquire pertinent documentation for approval from Clinic Manager
Qualifications
EDUCATION AND EXPERIENCE
* Bachelors Degree - preferably in Science, Biomedical Engineering Required
* Minimum 2 years Clinical Research experience, highly preferred
LICENSES / CERTIFICATIONS
* CCRC/CCRA Certification- Preferred
KNOWLEDGE / SKILLS / ABILITIES
* Strong Organizational, communication and interpersonal skills
* Proficient in Microsoft programs
* Strong attention to detail
* Ability to handle multiple deadlines
* Strong decision making/analytical
* Mathematical Skills: intermediate preferred
* Reasoning Skills/Abilities: intermediate preferred
* Computer Skills: Advanced preferred in Microsoft Office and imaging software
* Ability to manage and coordinate multiple projects in a fast paced, highly professional environment.
Additional Information
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call ************ for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.
Help Desk Support
Technical assistant job in Carrollton, TX
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom).
We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well.
We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera.
As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning.
Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Position Details:
Job Title:
Helpdesk Support
Duration:
4-5 Months (May Extend)
Client:
Large Multimedia Firm (Fortune 500)
Location:
Carrollton, TX 75006
Description:
·
Provide front line queue support for customers; communicating technical support processes to customers in clear and understandable terms
·
Problem solving by collecting data, establishing facts, and drawing valid conclusions in a timely basis
·
Consistently exceeds customer expectations for service quality and is able to identify needs and solutions for improving customer experience
·
Meet call metrics and standards as defined by the department, and enter all requests into SFDC database
Qualifications
Requirements:
·
1-2 years experience in a call center environment
·
2+ years experience in a technical environment.
·
Professional demeanor; ability to interact positively with customers
·
Superior interpersonal and oral/written communication skills with the ability to relate well and cooperate with others
·
Solid working knowledge of the Windows Operating System, including but not limited to Windows 7
·
Solid working knowledge of Windows registry, file and folder security, local/domain user security, and operating system troubleshooting
·
Working knowledge of SQL 2008 R2 preferred
·
Knowledge of Windows Server 2003/2008 or Terminal Services a plus
·
MCSE or other technical certifications a plus
Additional Information
To know more about this opportunity, please contact:
Nimish Singh
******************************
************
Easy ApplyInstallation Technician assistant
Technical assistant job in Carrollton, TX
Job DescriptionBenefits:
401(k) matching
Company parties
Competitive salary
Free uniforms
Paid time off
Benefits/Perks
Flexible Scheduling
Competitive Compensation $18-$25
Career Advancement Opportunities
Job Summary
We are seeking a talented Window coverings expert to join our team! In this role, you will construct, install, and repair structures and fixtures of wood, plywood, and wallboard using the carpenters hand and power tools. The ideal candidate is hard-working and dedicated to producing quality work. If you are an experienced Carpenter with a positive attitude, we want to hear from you.
4 DAY WORK WEEK WITH SOME OVERTIME POSIBLE
Responsibilities
Follow all safety rules and regulations
Maintain a clean and safe work environment
Use blueprints, sketches, or building plans to determine construction requirements and materials needed
Install products up to manufactures standards
Install fixtures and materials such as windows, flooring, trim, and hardware
Interact with customers, suppliers, and other construction professionals
Qualifications
Previous experience as a Carpenter is preferred
Strong understanding of mathematical concepts and measurements
Ability to read and take action on blueprints
Ability to safely operate hand and power carpentry tools
Knowledge of building regulations and codes
Ability to stand for long periods and lift heavy objects
Support Technician
Technical assistant job in Irving, TX
Specialization Description Contact Center Customer Service: Technical provides post-sale technical customer service to business or end-consumer customers via phone, online chat, or text including: * Responding to a high volume of low complexity technical inquiries (e.g., equipment or software installation/activation/troubleshooting, providing technical product specifications & information on compatibility with other products, etc.)
* Providing responses to customer inquiries based on pre-determined scripts and other response guidance tools
* Recommending alternative products or services (e.g., warranties) as part of customer issue resolution This position is not compensated based on achievement of sales targets. Work Environment: Typically located in a call center environment Specialization Match Note: Incumbents matching to this specialization are typically considered tier-one support. Incumbents who provide tier-two support should be matched to Field Service Engineering. For tier-three support please consider matching to Technical Support Engineering (High Tech).
Level Description
An experienced support level position that requires a basic knowledge of a given job area and tools, typically seen through work experience as well as vocational or technical training. Works under moderate supervision. Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures. Communicates information that requires some explanation or interpretation to achieve business results for a given area of a department or function.
Technology Support Analyst
Technical assistant job in Carrollton, TX
Job Description
Technology Support Analyst
Our client is looking for an IT Support Administrator who can keep their workforce running smoothly, delivering high-quality on-site and remote support across a fast-moving environment. You'll be the go-to resource for troubleshooting, desktop support, hardware lifecycle management, Microsoft administration, and ensuring users get the solutions they need quickly and professionally.
Location: Carrollton, TX (Onsite)
Compensation: This job is expected to pay about $26-35/hour W2
No Visa Sponsorship Available for this role
What You'll Do:
Deliver on-site support to the local office while providing remote support across the broader region.
Troubleshoot complex hardware, software, and desktop environment issues to keep systems optimized.
Manage diagnostics, gather technical details from users, and resolve or escalate incidents through the service desk.
Serve as the technical liaison for end users, offering guidance, training, and clear communication.
Maintain documentation for procedures, processes, and knowledgebase updates.
What Gets You the Job:
Strong experience supporting end users in dynamic, enterprise environments.
Hands-on skills with Microsoft technologies including DNS/DHCP, Active Directory, Entra ID, O365/M365 Admin Centers, Intune, SharePoint, Teams, and Exchange.
Strong understanding of ITIL concepts such as Incident, Change, and Hardware Lifecycle Management.
Excellent communication, customer service, and relationship-building skills with users at all levels.
Ready to step into a role where your technical expertise directly impacts user experience and operational stability? Apply today and let's talk.
Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us ELEVATE your career!
Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Tier 1, IT Help Desk Support
Technical assistant job in Richardson, TX
Job DescriptionWe are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician!
Our Company Culture:
Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.
Centre Company Benefits:
Hybrid Work Options, Paid Time Off, and Paid Holidays
Medical, Dental, Vision, and 401(k) with employer match contributions
Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally
Position Summary
The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned.
Essential Duties and Responsibilities
Problem management and escalation of issues in a timely manner
Prioritization of tasks and meeting of deadlines, excellent time management skills
Excellent troubleshooting and assessment skills
Excellent written/verbal communication skills
Must be a team player with outstanding customer service skills
Entry of time sheets, expense reports and documentation on or before deadline
Keep up-to-date on market trends, theory and new ways of doing things; embrace change
Assist with change-management activities
Prepare and deliver complete and concise documentation for all projects
Present progress reports to immediate supervisor and or Project Manager (if so assigned)
Help turn business problems into technical solutions
Manage deployment of equipment in compliance with established technology policies.
Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues.
Education/Experience/Certifications
2+ years experience in IT related study or field.
Must possess basic knowledge and experience with:
Windows 7/8/10
Microsoft Office suite
Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)
Understanding of basic network concepts
Understanding of application, desktop, and server virtualization
Understanding of Desktop Deployment / Imaging
Bachelor's Degree a plus
Desired Experience/Certifications
Certifications
CompTIA A+ Certification a plus
Windows Server 2008/ 2012/ 2016
Microsoft Office 365 Admin portal
Understanding of File Permissions (NTFS & Sharing)
High School Degree required
Associate's Degree or higher preferred
Work Environment and Physical Demands
Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required
Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.
The noise level in the work environment is moderate.
Frequent local travel required
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Help Desk Technician Tier II
Technical assistant job in Briar, TX
Job Description
The U.S. Army Signal Regional Network Enterprise Center (NEC) requires Information Technology services to provide Command, Control, Communication, and Computer Information Technology (C4/IT) Enterprise Management Services. Fort Sam Houston is part of a Joint Base and C4/IT support is a key component affecting the readiness and sustainability of critical DoD and other tenant activities across the installation. In addition, NEC Joint Base San Antonio (JBSA) will be undergoing changes due to regionalization restructuring. The Army and the Network Enterprise Technology Command (NETCOM) are in the process of transforming the DoD Information Network - Army (DODIN-A). Some of the local network functions are moving to the enterprise. The most recent service that moved to the enterprise was E-mail. The NEC supports some Major Army Commands and some Direct Reporting Units (DRU) such as the Army Medical Command, Army South, Installation Command and its subordinates commands, and Medical Education & Training Campus. The overall strength of these organizations along with the other tenants on the installation surpass a population of twenty-five thousand three hundred fifty (25,350) Military, Civilian, Contractor, and Non-Appropriated Funds (NAF) personnel.
Primary Responsibilities:
Provide support to interoperable and integrated standard common user office automation desktop software as approved for use by the Army.
Provide on-site desktop, software, and peripheral support for NIPRNET and SIPRNET customers; priority support for command staff, unit control center, and directors; report significant outages and/or customer issues to appropriate management personnel.
Resolve desktop problems via Remote Control; assist with IAVA remediation.
Install, configure, troubleshoot, relocate, and repair desktops, mobile devices (smart phone, mobile hotspots), and printers.
Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service.
Responsible for NIPR and SIPR account creation
Provide a weekly report on the age of tickets currently in the queue, the most common problem reported during the week, average time to close a ticket by technician, average time to close a ticket by type, and average time to close a ticket by week and by month.
Participate in a monthly meeting with HQ IMCOM G6 personnel, along with the Project Manager, to discuss Help Desk trends and statistics.
Contribute to T&T proposal activities and all other duties as assigned by T&T managers.
Additional Job Duties (These functions will be performed on an “as needed” basis in support of the Primary Voice/Data Specialist):
Operate and maintain mission specific SBU and SVTC services as required. This includes VTC service in classrooms, transportable, command and control, conference room, briefing rooms, collaboration suites, and desktops. Provide design, installation advice, and technical support for VTC studio suite equipment.
Knowledgeable with VTC protocol capabilities are required.
Provide Video Teleconference support as needed for conferences and customer projects; establish connectivity for VTC session and operate equipment as required by customer.
Provide mission user local touch labor (troubleshooting, repairing, etc.)
Support the VTC as a managed network device on the classified network.
Provide technical support and assistance in the design, acquisition, installation, and operation of the equipment to limited user population (to Brigade level at PPP/PSP and installations supporting two (2) or more non-tactical Command HQs).
Operate the SVTC capability on a highly restricted basis, in support of extremely critical collaborative efforts involving O-6 Commanders and higher personnel, either locally or as part of the interconnected collaboration event.
Setup video and audio conferences coordinate video conference among various agencies
Setup and support at off-site locations, as determined, twice monthly.
Required Certifications:
MUST have SECRET government clearance prior to being hired.
MUST possess a CompTIA Security+ CE or equivalent prior to being hired.
Required Skills & Qualifications:
3+ years' experience supporting IT Help Desk
Experience using ServiceNow ticketing system
Experience with remote and on-site troubleshooting
Imaging computers.
Desired Skills & Qualifications:
Customer Service Skills
Networking printers
Working knowledge of dealing with spillages.
Education/Experience:
Experience w/Active Directory Users and computers.
Experience with remote connection and troubleshooting using Microsoft Systems Center
Configuration Manager.
In-depth knowledge of the most recent version of Microsoft Operating System, Microsoft
Office applications (e.g. Win11 and MS O365), and other common desktop applications such as Adobe Acrobat, Active Client, etc.; ability to quickly learn unique GOTS applications.
Support multiple peripheral devices within IMCOM campus. There are thirty-seven (37) copiers/network printers, and six (6) Plotters.
Support mobile devices. There are five hundred (450) mobile phones and one hundred twenty (120) Wi-Fi devices.
Project a positive image and professional manner at all times; ability to work within the confines of a set time schedule.
Knowledge and experience communicating desktop support concepts to technical and non-technical personnel; ability to develop technical documents and produce system design documentation.
Benefits: Competitive benefits package including health, dental, vision, life insurance coverage, 401(k) Plan, Training Programs, Accrued Paid Time Off (PTO) and Paid Holidays.
Equal Opportunity Employer/Veterans/Disabled
Technical Support Specialist I - Control 4
Technical assistant job in Irving, TX
Reporting to a Technical Support Supervisor, the Technical Support Specialist will act as a critical resource for Control4 customers in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Control4 Technical Support Specialist will handle technical inquiries, installation guidance, troubleshooting, configuration support, and service needs for Control4 in addition to a vast portfolio of 100+ brands and solutions, which requires commitment and ownership beyond the level of a traditional technical support role.
This role is suited for an individual with a minimum of 2 years of Control4 installation and programming experience who is passionate about emerging technologies, eager to tackle challenges, and capable of quickly adapting to new tools and platforms. The Control4 Tech Support Specialist will excel at navigating complex issues, providing creative and effective solutions, and empowering our fellow professionals with the knowledge and confidence to succeed.
Key Responsibilities
Serve as the primary technical resource for Control4 customers, delivering expert-level support for installation, configuration, troubleshooting, and return processing needs.
Providing basic support for 80+ third-party brands with limited or no formal training.
Provide Tier-1 support for ADI and Snap One's 20+ exclusive brands and solutions.
Manage and resolve complex technical issues spanning a diverse range of products, brands, and categories, including but not limited to: Audio/video distribution (analog, digital, IP), home theater systems, commercial audio (70V, DSPs, mixers), TVs and displays, digital signage, music streaming, surveillance and security systems, HVAC and lighting control, home automation, video conferencing, power management, structured wiring, custom mounts, and more.
Aid in the creation and maintenance of technical documentation, including detailed troubleshooting guides, configuration procedures, and knowledge base articles to support internal teams and external customers.
Process product returns efficiently while ensuring adherence to technical verification protocols.
Participate in beta testing of new products and solutions, providing actionable feedback to product teams.
Actively contribute to team training initiatives by sharing insights and techniques to enhance team performance.
YOU MUST HAVE:
2+ years of professional experience installing and/or programming Control4 products.
Hands-on experience installing, configuring, and troubleshooting surveillance, professional audio video, and other technology solutions.
Experience troubleshooting across multiple product categories and technologies.
Experience with IoT, audio/video, networking, home automation, and surveillance technologies.
Demonstrated problem-solving skills and ability to learn and apply new technical concepts quickly.
Exceptional English communication skills, both verbal and written, with a customer-first mindset.
WE VALUE:
Control4 Automation Programmer certification or Control4 Certified Technician certification.
Advanced networking knowledge, including VLANs, firewalls, managed switches, and enterprise wireless setups.
Experience with ADI's proprietary exclusive-brand products and platforms: OvrC, Luma, Binary, WattBox, Clare, and others.
Experience in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions.
Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions.
WHAT"S IN IT FOR YOU:
Competitive salary and comprehensive benefits package.
Opportunities for professional development and career advancement.
Collaborative work environment with access to cutting-edge technology.
#LI-JS1
Auto-ApplyMilitary DoD SkillBridge Internship - On Wing Support Tech
Technical assistant job in Dallas, TX
The Military DoD SkillBridge program is an opportunity for Service members to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during the last 180 days of service. SkillBridge connects Service members with industry partners in real-world job experiences under Dept. of Defense Instruction 1322.29. Separating Service members can be granted up to 180 days of permissive duty to focus solely on training full-time with approved industry partners after unit commander (first O-4/Field Grade commander in chain of command) provides written authorization and approval. GE Aviation as a Skill Bridge partner offers real-world training and work experience in in-demand fields of work while having the opportunity to evaluate the Service member's suitability for the work. Military DoD SkillBridge participants are not eligible for compensation from GE Aviation, as they continue to receive military compensation and benefits as active-duty service members.
**Job Description**
The On Wing Support Technician will provide quick-turn aircraft engine maintenance, repair and field services. In the On Wing Support Technician role, you will provide engine troubleshooting, field repairs, and line maintenance while developing positive relationships with customers through outstanding customer awareness.
Locations available include: Dallas, TX and Cincinnati, OH
**Essential Responsibilities:**
In addition, as the On Wing Support Technician, you will:
+ Perform maintenance on GE/CFM aircraft engines around the world to the highest quality standards.
+ Partner with planning team and CVG inspectors to execute business-specific strategies-serve customers and win additional business.
+ Understand and follow appropriate Aircraft Maintenance Manual, Engine Shop Manual procedures.
+ Demonstrate required knowledge of OWS Quality Procedures, as well as FAA/EASA Part 145 requirements and procedures. Act in accordance with the site's Repair Station and Quality Control Manual and other applicable regulation/bounds.
+ Perform supplementary shop and housekeeping duties as required
+ Build customer relationships through good communication skills and understanding of customer perspectives.
+ Take ownership for and follow through on full scope of work tasks and projects.
**Qualifications / Requirements:**
+ High School diploma / GED
+ Federal Airframe and Power Plant Mechanic (A&P) license
+ Active Military personnel
+ Ability and willingness to travel on short notice to domestic and international air locations of large commercial engines, as required
**Additional Eligibility Requirement:**
GE will only employ those who are legally authorized to work in the United States for this opening.
**Desired Skills / Experience:**
+ 6 months of experience in repair of large commercial engines
+ Approach work with a "can-do" attitude and a sense of commitment to both team and customer objectives
+ Prior co-op or internship experience within GE On Wing Support
+ Strong communication skills and problem-solving ability are a must
+ Possess a desire to learn and grow with advances in technology
+ LEAP, GE90, CFM, CF6, CF34, and GENX experience
+ Line maintenance, engine changes, module removal & installation, or LRU removals and installations
+ Demonstrated quality, compliance, and customer satisfaction skills
+ NDT Level II experience in Ultrasonic, Eddy Current, and Fluorescent Penetrant Inspection
_This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Laboratory Technician Assistant
Technical assistant job in Arlington, TX
The Laboratory Technician Assistant in the Department of Kinesiology, will assist with research studies and day-to-day laboratory tasks. Essential Duties And Responsibilities Assist with day-to-day laboratory duties, including but not limited to: participant recruitment and scheduling, data collection, and database management. Maintain detailed lab records. Identifies and reports issues that may affect the accuracy and quality of the study design and implementation to meet study aims. Other duties as assigned
Minimum Qualifications
Bachelor's degree in a health-related field such as public health, exercise science, psychology, or nursing or an equivalent mix of education and relevant experience in similar role.
Preferred Qualifications
Prior academic research lab experience.
Work Schedule
Monday - Friday 10 hours per week. This position is grant funded, and the grant is expected to continue until 5/31/2026.
IT Support Specialist- Tier I
Technical assistant job in Plano, TX
Job DescriptionDescription:
Department: IT Services
Reports to: ITS Supervisor
:
Edge is a provider of integrated, managed voice, data technology systems, and services for business.
Position Description:
Provide Tier I IT desktop support and hospitality-related third-party vendor platform support to Edge's commercial customers.
Primary Responsibilities:
Serve as the first contact with customers who need technical assistance.
Remotely assist users with desktop, printer, and other connected device troubleshooting.
Perform troubleshooting and issue resolution for shared resource access, hardware, and software configurations.
Perform OS and other software and firmware updates and patch management.
First-level identification and escalation of major incidents using the approved IT escalation processes.
Document all work performed through a support ticketing system and effectively track and route incidents to the appropriate teams within IT.
Perform network administration functions, user account permissions, and Active Directory changes.
Follow up with clients to ensure issue resolution is complete and satisfactory.
Other Responsibilities:
Assist in creating knowledge base articles, checklists, and FAQs.
Willingness to learn industry-specific and proprietary management systems.
Flexibility and willingness to work holidays, longer hours on a case-by-case basis, and other shifts as required.
Accommodate occasional shift changes based on coverage requirements and special events.
Requirements:
Required Skills & Experience:
Knowledge of Windows desktop and server operating systems, 0365, Active Directory, and Exchange.
Strong customer service and problem-solving skills, including the ability to respond diligently, promptly, and courteously to users' questions or issues.
Benefits:
As a full-time employee, you'll receive a competitive salary along with a comprehensive benefits package. This includes medical, dental, and vision coverage, a 401(k) retirement plan, paid time off (PTO), short-term/long-term disability, life insurance, and opportunities for professional growth. We're committed to fostering a collaborative and supportive work environment where you're encouraged to contribute and grow with the company.
Instructional Technology Assistant
Technical assistant job in Little Elm, TX
Job Title: Instructional Technology Assistant Reports to: Campus Principal Dept.: Technology Services Exemption Status: Non-Exempt Pay Grade: CP3 Work Calendar: 183 Days Primary Purpose: Responsible for delivering basic computer skills instruction to elementary students in grades PK-3. Duties also include assisting campus Library/Media Specialist and assisting with managing student devices at the assigned campus.
Qualifications:
Education/Certification:
* High School Diploma (Associate' Degree Preferred)
* Valid Texas Instructional Aide Certificate
Special Knowledge/Skills:
* Knowledge for computer workstation setup
* Knowledge of computer hardware and software applications
* Ability to maintain computers and peripherals
* Ability to diagnose computer problems
Major Responsibilities and Duties:
* Teach computer skills to general and special needs primary and upper elementary students. Skills taught include, however not limited to, keyboarding, word processing, slide show, integration if graphics, internet research and internet safety.
* Provide technical assistance to student users of computers and software.
* Assist with the organization and distribution of technology based material for classroom use.
* Assist with detection and resolution of software application and hardware problems.
* Assist Principal(s) and Campus Committees with planning of technology training and implementation of technology plans.
* Maintain accurate inventory of student hardware, other equipment and material at assigned site(s).
* Identify, request, and control the inventory of repairs at assigned site(s).
* Comply with policies established by Federal and State law, State Board of Education rule, and Local board policy.
* Comply with all district and campus routines and regulations.
* Performs other duties as assigned.
Supervisory Responsibilities:
As assigned by Campus Principal
Mental Demands / Physical Demands / Environmental Factors:
Tools/Equipment Used: Hand tools and test instruments for electronic repairs and cable installations; personal computers and peripherals; small truck or van.
Posture: Prolonged sitting and standing; regular kneeling/squatting, bending/stooping, pushing/pulling, and twisting.
Motion: Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders.
Lifting: Moderate lifting and carrying (up to 44 pounds); occasional heavy lifting (45 pounds and over).
Environment: Exposure to electrical hazards; occasional prolonged and irregular hours; occasional district- wide travel. Work must be performed on site
Mental Demands: Work with frequent interruptions; maintain emotional control under stress.
This job description describes the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
Little Elm ISD does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, military status, genetic information, or on any other basis prohibited by law. Additionally, the District does not discriminate against an employee or applicant who acts to oppose such discrimination or participates in the investigation of a complaint related to a discriminatory employment practice. Employment decisions will be made on the basis of each applicant's job qualifications, experience, and abilities.
El Distrito Escolar Independiente de Little Elm no discrimina a ningún empleado o candidato a empleo por razón de raza, color, religión, sexo, nacionalidad, edad, incapacidad, estatus militar, información genética o de cualquier otra razón prohibida por ley. Además, el distrito escolar no discrimina a ningún empleado o candidato a empleo que actúe oponiéndose a ese tipo de discriminaciones o que participe en la investigación de una queja relacionada con alguna práctica discriminatoria en la contratación. La toma de decisiones respecto a una contratación se hará en función de las calificaciones, experiencia y habilidades del candidato.
0000004546.COMPUTER LAB ASSISTANT.JUV-TITLE I-D
Technical assistant job in Dallas, TX
Provides instructional support to students utilizing the computer laboratory and assists teachers to ensure established lesson plans, activities, materials and equipment are provided to students. Management Scope: Assists approximately fifteen (15) students per class session for six (6) to seven (7) class periods per day over a 180 day school year.1. Provides support to students in the use of computers, printers and instructional software according to established Individual Education Plans (IEP) to ensure student needs are being met.
2. Assists in tutoring instructional subjects to students through the use of computer software according to guidelines established by the Texas Education Agency (TEA), charter policies and administrative regulations.
3. Collaborates with teachers on student IEPs, monitors student comprehension and progress, and notifies teachers in the event further modifications are necessary.
4. Records data and manages physical and computerized files of student records.
5. Communicates and resolves hardware/software problems through I.T. Services, maintains inventory of computer supplies and learning materials, and ensures computer lab is clean and orderly.
6. Administers formal and informal testing to evaluate student success.
7. Performs other duties as assigned.Education, Experience and Training:
Graduation from an accredited high school/GED Program. Four (4) years of clerical/administrative related work experience or sixty (60) hours from an accredited college or university in a job related field of study or a combination of the two.
Special Requirements/Knowledge, Skills & Abilities:
Highly skilled in the use of standard software applications. Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Must pass an extensive background investigation. Mandatory drug testing prior to employment and will be subject to random, unannounced drug and/or alcohol testing during employment.
"Position requires working with juveniles who may have committed dangerous/aggressive acts; should possess a high tolerance for working in an emotionally demanding/stressful work environment."
Physical/Environmental Requirements:
* Standard classroom environment within a secured facility. May require prolonged sitting, standing, walking and ability to lift and carry up to 25 lbs., unassisted.
* An employee may be transferred to another department, shift, location, or facility based on the needs of the Department.
* Working in a 24-hour facility may make the employee subject to working mandatory overtime or remaining on duty and working all, or a part of, an additional shift ("double shift").
* The incumbent is / may be considered to be 'essential personnel' subject to being held over or called back to a work location or alternate site at all times. When required, you will be notified by your supervisor.
* Must be at least 21 years of age (for applicable positions) and must pass all portions (physical/written) of the Juvenile Academy to continue employment or all standards related to PREA and Ethics for specific positions.
Auto-ApplyTechnical Support Specialist I - Control 4
Technical assistant job in Irving, TX
Reporting to a Technical Support Supervisor, the Technical Support Specialist will act as a critical resource for Control4 customers in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Control4 Technical Support Specialist will handle technical inquiries, installation guidance, troubleshooting, configuration support, and service needs for Control4 in addition to a vast portfolio of 100+ brands and solutions, which requires commitment and ownership beyond the level of a traditional technical support role.
This role is suited for an individual with a minimum of 2 years of Control4 installation and programming experience who is passionate about emerging technologies, eager to tackle challenges, and capable of quickly adapting to new tools and platforms. The Control4 Tech Support Specialist will excel at navigating complex issues, providing creative and effective solutions, and empowering our fellow professionals with the knowledge and confidence to succeed.
Key Responsibilities
Serve as the primary technical resource for Control4 customers, delivering expert-level support for installation, configuration, troubleshooting, and return processing needs.
Providing basic support for 80+ third-party brands with limited or no formal training.
Provide Tier-1 support for ADI and Snap One's 20+ exclusive brands and solutions.
Manage and resolve complex technical issues spanning a diverse range of products, brands, and categories, including but not limited to: Audio/video distribution (analog, digital, IP), home theater systems, commercial audio (70V, DSPs, mixers), TVs and displays, digital signage, music streaming, surveillance and security systems, HVAC and lighting control, home automation, video conferencing, power management, structured wiring, custom mounts, and more.
Aid in the creation and maintenance of technical documentation, including detailed troubleshooting guides, configuration procedures, and knowledge base articles to support internal teams and external customers.
Process product returns efficiently while ensuring adherence to technical verification protocols.
Participate in beta testing of new products and solutions, providing actionable feedback to product teams.
Actively contribute to team training initiatives by sharing insights and techniques to enhance team performance.
YOU MUST HAVE:
2+ years of professional experience installing and/or programming Control4 products.
Hands-on experience installing, configuring, and troubleshooting surveillance, professional audio video, and other technology solutions.
Experience troubleshooting across multiple product categories and technologies.
Experience with IoT, audio/video, networking, home automation, and surveillance technologies.
Demonstrated problem-solving skills and ability to learn and apply new technical concepts quickly.
Exceptional English communication skills, both verbal and written, with a customer-first mindset.
WE VALUE:
Control4 Automation Programmer certification or Control4 Certified Technician certification.
Advanced networking knowledge, including VLANs, firewalls, managed switches, and enterprise wireless setups.
Experience with ADI's proprietary exclusive-brand products and platforms: OvrC, Luma, Binary, WattBox, Clare, and others.
Experience in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions.
Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions.
WHAT"S IN IT FOR YOU:
Competitive salary and comprehensive benefits package.
Opportunities for professional development and career advancement.
Collaborative work environment with access to cutting-edge technology.
#LI-JS1
Auto-ApplyTechnical Support Specialist I - Control 4
Technical assistant job in Irving, TX
Reporting to a Technical Support Supervisor, the Technical Support Specialist will act as a critical resource for Control4 customers in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Control4 Technical Support Specialist will handle technical inquiries, installation guidance, troubleshooting, configuration support, and service needs for Control4 in addition to a vast portfolio of 100+ brands and solutions, which requires commitment and ownership beyond the level of a traditional technical support role.
This role is suited for an individual with a minimum of 2 years of Control4 installation and programming experience who is passionate about emerging technologies, eager to tackle challenges, and capable of quickly adapting to new tools and platforms. The Control4 Tech Support Specialist will excel at navigating complex issues, providing creative and effective solutions, and empowering our fellow professionals with the knowledge and confidence to succeed.
Key Responsibilities
* Serve as the primary technical resource for Control4 customers, delivering expert-level support for installation, configuration, troubleshooting, and return processing needs.
* Providing basic support for 80+ third-party brands with limited or no formal training.
* Provide Tier-1 support for ADI and Snap One's 20+ exclusive brands and solutions.
* Manage and resolve complex technical issues spanning a diverse range of products, brands, and categories, including but not limited to: Audio/video distribution (analog, digital, IP), home theater systems, commercial audio (70V, DSPs, mixers), TVs and displays, digital signage, music streaming, surveillance and security systems, HVAC and lighting control, home automation, video conferencing, power management, structured wiring, custom mounts, and more.
* Aid in the creation and maintenance of technical documentation, including detailed troubleshooting guides, configuration procedures, and knowledge base articles to support internal teams and external customers.
* Process product returns efficiently while ensuring adherence to technical verification protocols.
* Participate in beta testing of new products and solutions, providing actionable feedback to product teams.
* Actively contribute to team training initiatives by sharing insights and techniques to enhance team performance.
YOU MUST HAVE:
* 2+ years of professional experience installing and/or programming Control4 products.
* Hands-on experience installing, configuring, and troubleshooting surveillance, professional audio video, and other technology solutions.
* Experience troubleshooting across multiple product categories and technologies.
* Experience with IoT, audio/video, networking, home automation, and surveillance technologies.
* Demonstrated problem-solving skills and ability to learn and apply new technical concepts quickly.
* Exceptional English communication skills, both verbal and written, with a customer-first mindset.
WE VALUE:
* Control4 Automation Programmer certification or Control4 Certified Technician certification.
* Advanced networking knowledge, including VLANs, firewalls, managed switches, and enterprise wireless setups.
* Experience with ADI's proprietary exclusive-brand products and platforms: OvrC, Luma, Binary, WattBox, Clare, and others.
* Experience in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions.
* Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions.
WHAT"S IN IT FOR YOU:
* Competitive salary and comprehensive benefits package.
* Opportunities for professional development and career advancement.
* Collaborative work environment with access to cutting-edge technology.
#LI-JS1
Auto-ApplyTechnical Support Specialist
Technical assistant job in Plano, TX
At Fortis, we lead the way in next generation payment technologies and solutions. We transform payments into a competitive advantage for our clients and partners, enabling businesses to reach uncharted growth and scale. As the solution of choice for the future of payments, Fortis moves payments closer to invisible with a proprietary platform that supports and strengthens the payments capabilities of merchants and software partners. We are a collaborative team of innovators, problem solvers, and builders, committed to the growth of our clients, partners, and team members. Through award winning software integrations, robust data, and industry vertical and commerce expertise, we deliver the ultimate frictionless commerce experiences. We are in hyper growth mode and seeking talented, innovative, and collaborative problem solvers to help us build and scale the future of payments. Grow your career with us and be on the cutting edge of the rapidly expanding FinTech payments space.
As a Technical Support Representative, you will be the first line of support for merchants using Fortis products and services. You'll handle inbound support requests, troubleshoot issues related to the Fortis Gateway and Ingenico hardware, and ensure merchants receive timely and accurate assistance. This entry-level position is ideal for candidates with strong customer service skills and a desire to grow within the payment processing industry.
Essential Duties
Fortis Product Support -
* Provide technical support for Ingenico hardware including setup, installation, and basic troubleshooting
* Assist merchants with navigation and functionality of the Fortis Gateway
* Process deployment requests and reprogramming for payment terminals
* Troubleshoot basic hardware/software issues and escalate when needed with gateways and payment processing terminals
* Manage terminal replacements and warranty claims
Customer & Case Management -
* Respond to support inquiries via phone, email, chat, and case management systems
* Research and resolve issues using internal documentation and resources
* Ensure accurate documentation of issues, actions taken, and resolutions in support systems
Internal Tools & Collaboration -
* Use the company Wiki and other internal tools to find and follow documented procedures
* Work closely with internal teams to escalate issues and collaborate on solutions
* Maintain awareness of updates to Fortis products and services
Requirements
Requirements
* Education: High school diploma or equivalent required; relevant coursework or degree preferred
* Experience: 1+ year in customer service or tech support; experience in payments or POS hardware is a plus
* Technical Skills: Basic knowledge of hardware setup/troubleshooting (Ingenico preferred); ability to learn internal tools and platforms
* Communication: Clear verbal and written communication skills; comfortable supporting customers via phone, email, and chat
* Problem-Solving: Strong troubleshooting skills with attention to detail and accurate case documentation
* Teamwork: Collaborative mindset with a willingness to learn and adapt in a fast-paced environment
Enablement Tech Planning & Analysis, Associate
Technical assistant job in Plano, TX
We are looking for a candidate to join the FP&A team supporting Global Technology. The team is responsible for providing value-added financial reporting, planning/forecasting, and analysis to help our Global Technology organization improve financial performance, achieve key business priorities, and make informed decisions.
As an Enablement Tech Planning & Analysis Associate within the FP&A team supporting Global Technology, you will have the opportunity to lead projects that promote global consistency and create synergies across the team. You will provide responsive support to executive ad-hoc requests and act as a key liaison to the business and Technology Group Owner CFOs. Your role will involve performing variance analysis, enhancing controls, and conducting financial analyses to identify opportunities for business improvement. You will also develop management presentations and reports, utilizing your strong design acumen and expertise in Excel and PowerPoint.
Job responsibilities:
Self-start and lead projects to drive global consistency and create synergies across the team.
Provide a high level of responsiveness to executive ad-hoc requests related to results, presentation development, and analysis to key stakeholders for multiple products
Acting as a key liaison to the business / Technology Group Owner CFOs & wider Finance team
Perform variance analysis to understand the key drivers of the results and provide commentary explaining changes from prior forecasts/budgets.
Enhance controls and streamline processes through automation where possible.
Conduct analyses from financials to understand business drivers to identify opportunities to improve business results
Develop mock-ups quickly and iteratively for management presentations, reports, and dashboards
Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques.
Required qualifications, capabilities, and skills:
BA/BS in Finance, Economics, Accounting or other related area
Minimum of 4+ years of relevant Financial Services experience.
Strong technical and analytical skills, including proficiency with Excel, PowerPoint, Essbase, and other financial applications.
Inquisitive, enthusiastic and diligent, and capable of challenging peers.
Strong verbal and written communication skills with the ability to articulate complex issues clearly.
Highly motivated and able to maintain composure in a fast-paced environment and prioritize projects accordingly.
Desire and ability to understand and effectively utilize MIS reporting systems
Integrity in handling highly sensitive and confidential information.
Knowledge and understanding of financial principles and ability to link results to activities
Preferred qualifications, capabilities, and skills:
Team player with the ability to be respected as a trusted partner for the Business, Finance, and F&BM teams.
Experience with Essbase, PI, Tableau, Alteryx, Python or Qlikview a plus
Auto-Apply