Information Technology Help Desk Technician
Technical assistant job in Kalona, IA
Pete and Gerry's is dedicated to the humane treatment of animals, sustainability, and the restoration of the small family farm to the American landscape. Our farming model provides opportunities for family farms to remain in business, from the organic grain farmers who supply our feed to the families across the country that produce our eggs. Best of all, it allows us to provide you and your family with safe, wholesome, organic, free range eggs at a fair price.
Position Overview:
The IT Help Desk Technician is a member of the Information Technology Team that supports all employees in corporate, processing plants and distribution centers. This role is the first point of contact for users needing assistance. The analyst will respond to incidents and requests reported by users and deliver the highest level of customer service. Must possess strong interpersonal attributes, a collaborative mindset, good judgement, clear communication skills and the desire to help others.
What You'll Do:
Lead by example, tackling new issues that require collaboration with escalation teams
Act as a liaison between support tiers and functional groups
Train users on technology topics
Triage Help Desk
Delegate tickets to team members as needed
Prioritize the ticket queue to fit business expectations
Report on project status to management and/or escalation teams
Establish current and new support procedures
Investigate issues needing further documentation
Create and maintain knowledge articles for use by team members and users
Participate in Jira Help Desk implementation and design
Provide IT Support to all employees with a Customer Service mindset
Document, troubleshoot, and track incidents while ensuring timely resolution or proper routing for escalation
Promptly respond to incidents and service requests
Various application and domain account Provisioning/De-provisioning
Troubleshoot computers, phones, office equipment, and applications to identify and correct malfunctions as well as any other operational difficulties
Provide in-house support for IT installation projects
Run data or other low voltage cabling
Terminate data runs
Install end points and other IT equipment
Use ladders and man lifts to complete projects.
What You'll Bring to the Table:
True curiosity, passion and interest in problem solving, incredible customer service and being a part of a team of folks who enjoy working together.
Associate or bachelor's degree in information technology, Computer Science, or a related field, or equivalent experience.
Proven experience as an IT Support Technician or similar role.
Strong understanding of computer systems, mobile devices, and other tech products.
Ability to diagnose and resolve basic technical issues.
Excellent communication skills and the ability to provide step-by-step technical help, both written and verbal.
Certifications such as CompTIA A+, Microsoft Certified IT Professional, or similar is an advantage.
Ability to prioritize, manage and meet deadlines.
Effectively manage time and operate with sense of urgency.
Adjusts quickly to changing priorities and conditions.
Cope effectively with complexity and change.
Must be willing to travel to other Pete and Gerry's locations
Must be able to lift up to 50lbs regularly
Must be comfortable with ladders and man lifts
Must be comfortable with tight spaces
Company Benefits:
Medical, dental, and vision insurance
Flexible Spending Account
Life insurance
Disability insurance
Maternity and Paternity leave
Paid holidays
Paid sick time
Paid vacation time
Tuition reimbursement
401(k) retirement plan with 4% employer match
Footwear reimbursement for onsite employees
Onsite employees receive free eggs weekly; remote employees receive coupons for free eggs
Free breakfast on Mondays for all onsite employees
Opportunities for advancement
Great company culture
Pete and Gerry's Organics is and Equal Opportunity Employer. We celebrate diversity and are committed to continually creating inclusive environments for all of our employees
IT Support Analyst
Technical assistant job in Cedar Rapids, IA
Job DescriptionDescription:
IT Support Analyst
BUSINESS UNIT: Shared Services
FUNCTION: Internal Technology Group
REPORT TO: Director of Technology
CLASSIFICATION: Exempt
EDUCATION: Bachelors Degree in Information Technology or Relevant Experience
EXPERIENCE: 1-3 years of relevant experience
Who We Are Looking For
CCR Technologies builds and delivers innovative technology solutions and products for partners local and across the globe.
We are seeking a proactive and detail-oriented IT Support Analyst to provide first-level technical support to end-users. The ideal candidate will troubleshoot and resolve hardware, software, and network issues, document IT processes, and assist with automation and system improvements. This role requires strong problem-solving skills, excellent communication, and a customer-focused approach.
What You'll Accomplish and Experience
Provide technical support to end-users via phone, email, and in-person.
Troubleshoot and resolve hardware, software, and network issues efficiently.
Document troubleshooting steps, IT procedures, and knowledge base articles.
Identify repetitive tasks and recommend automation solutions for improved efficiency.
Assist in developing and maintaining automation scripts using tools such as Power Automate or PowerShell.
Collaborate with IT teams and business units to enhance IT services and workflows.
Maintain and monitor IT systems to ensure optimal performance and availability.
Support IT projects, software deployments, and system upgrades as needed.
Ensure compliance with IT security policies and best practices.
Train end-users on IT tools, systems, and security best practices.
Stay up to date with emerging technologies and industry trends.
Respond to telephone calls, emails and tickets with professionalism and courtesy within established response guidelines.
Responsible for entering time and expenses in CCR systems as it occurs and submitting them for approval by the designated deadline.
Manage performance to achieve expected results.
Exemplify and promote CCR values.
Actively demonstrate reliability by maintaining a consistent work schedule.
Perform other duties as assigned
Desirable Previous Experience
Proven experience in a helpdesk or technical support role.
Ability to communicate technical information, both verbal and written, to a wide range of end-users and helpdesk technicians
Strong knowledge of Windows and Mac operating systems, networking, and common software applications.
Experience with scripting languages (e.g., PowerShell, Python) and automation tools (e.g., PowerAutomate).
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Knowledge of administration in Microsoft 365, Active Directory, and Exchange
Ability to work independently and as part of a team.
Certification in ITIL, CompTIA A+, or similar is a plus.
Why CCR
CCR is a privately held corporation that was founded in 1986 that provides technology services to large and small businesses nation-wide from our location in Cedar Rapids, IA. Our achievements include:
Top quartile revenue growth for each of the last 5 years as per the worldwide Service Leadership Index precision benchmark.
Nationally recognized as “Great Place to Work” - 10 years in a row
10-years consecutively listed on Inc. 5000 - Fastest Growing Privately Owned Companies in America
13x top 100 listing on MSPMentor 501 internationally
Nationally awarded Platinum HIRE Vets Medallion
4x TAI IT Service Provider of the Year
Learn more about CCR and our values: *************************
CCR offers a unique work-life balance and environment. Our competitive benefits package includes free daily lunch for employees, gym membership reimbursement, health, dental, and vision insurance, paid time off and paid holidays, a 401k program, quarterly profit sharing, short & long term disability and life insurance and lots of development opportunities to help you grow your professional career.
Learn about our culture: **********************************************************
Requirements:
Intern - Pipeline Technician (Waterloo, IA)
Technical assistant job in Waterloo, IA
Northern Natural Gas has an exciting career opportunity available for a Pipeline Intern to gain insight into a career in the energy industry! Our interns gain real-life experience working alongside full-time employees along the largest interstate natural pipeline system in the United States. APPLY TODAY!
Student currently enrolled in a technical or associate of applied science degree program from an accredited college.
Areas of study include:
* Aviation Maintenance Tech
* Diesel Tech
* Diesel Mechanics
* Natural Gas Technology
* Natural Gas Transmission
* Natural Gas Measurement
* Gas Industrial Mechanics
* Natural gas Compression Technology
* Electro-mechanical System Technology, Electronic System Technology, Electrical System Technology, Automated Systems Engineering, Instrument & Control Technology or Industrial Automation Technology
* Corrosion Technology
Additional responsibilities include:
* Proficiency with personal computer and various software (Excel, Word, PowerPoint, Access, etc)
* Effective oral and written communication skills
* Effective analytical and problem-solving skills
* Support the company's employee policies and procedures, including workplace safety
* Ability to read and understand pipeline maps and alignment sheets
* Mechanical aptitude
* Ability to work safely independently
* Ability to work outdoors in all types of climate conditions
* Ability to work in close quarters, work while kneeling, squatting, sitting, climbing and standing; ability to climb up and down ladders, stairs, platforms
Employees must be able to perform the essential functions of the position with or without an accommodation.
We celebrate diversity, equity and inclusion, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.
Under the direction of the operations manager or team leader, support the team with daily operations, maintenance tasks, project activities or administrative duties to learn to fundamentals of the pipeline industry.
Technical Skill Areas include:
* Controls
* Measurement
* Corrosion
* Mechanical
* Liquified Natural Gas
* Underground Storage Operations
* Compressor Station Operations
* Pipeline Maintenance
* Equipment Operations
* Environmental Standards
Auto-ApplyParamedic IR Tech Assistant (M-F Rotating Days and Evenings)
Technical assistant job in Iowa City, IA
The University of Iowa Health Care department of Radiology is seeking a Paramedic. GENERAL CLASS DESCRIPTION: Under direct supervision of a Licensed Independent Practitioner (LIP), Nurse Manager, or designee, assists with patient care services. CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
* Assist technologists and physicians with procedures within interventional radiology department.
* Setup sterile trays. Use proper sterile techniques including skin preparation.
* Assist in the use of complex medical equipment during interventional procedures, including, but not limited to angioplasty devices, stents, drains, and filters.
* Establish rapport with patient and provide information about how the exam is performed and what is required of the patient.
* Under direct supervision of a Radiology staff physician and/or Department of Radiology Nurse Manager/designee
* Assists with basic patient care services in all areas within the Department of Radiology including CT, MRI, Ultrasound, Fluoroscopy, Interventional Radiology, and other areas as needed.
* Assist in the collection of venous blood samples.
* Implements patient care plan according to patient priorities, which includes interventions identified through nursing diagnoses. Documents/reports interventions and patient/family response/education.
* Manages clinical visits for patients and assists providers during clinic visits.
* Collaborates and integrates contributions of patients and families into multidisciplinary patient care plan.
* Develops, coordinates, and implements transfer/discharge planning throughout episode of care.
* Implements nursing interventions according to department, division, and/or unit policies, procedures, and protocols to maintain safe environment for patients, visitors, and staff. Follows universal precautions.
* Demonstrate acceptance of responsibility; pride in work performed; flexibility in acceptance of assignments while consistently maintaining professional behavior and appearance.
* Follow policies and procedures in accordance with regulations set forth by the University of Iowa Hospitals and Clinics, Department of Nursing, Department of Radiology, the University of Iowa, and the Iowa Department of Public Health Paramedic Scope of Practice.
KNOWLEDGE, SKILLS, AND ABILITIES:
1. Knowledge of and ability to perform Advanced Cardiac Life Support (ACLS) procedures.
2. Knowledge of drug and medical terminology.
3. Knowledge of most common emergency drugs and their uses and usual doses.
4. Knowledge of institutional and unit policies, processes, and forms.
5. Ability to perform patient care as delegated.
6. Ability to transport monitored patients.
7. Ability to use a computer.
8. Ability to maintain and stock inventory.
9. Ability to alter work schedule to meet unit/patient needs.
10. Ability to maintain effective working relationships.
11. Ability to communicate effectively with staff, students, patients and the public.
12. Ability to follow oral and written instructions.
13. Ability to treat patient issues with confidentiality.
14. Ability to complete an assignment under time-sensitive and highly stressful situations while maintaining composure and focus.
15. Ability to complete an assignment and follow-through with a problem to solution within the scheduled period.
18. Ability to recognize their own errors and those of others and check with appropriate source for clarification of problems.
19. Ability to precept EMT (Emergency Medical Technician) and Paramedic students.
University of Iowa Hospitals & Clinics-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.
Percent of Time:100%
Schedule: 0700 and 0800 start times, M-F variable shifts, call and holidays
Location: Radiology
Pay Grade: 10
Merit Pay Plan: *******************************************
Benefits Highlights:
* Regular salaried position located in Iowa City, Iowa
* Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
* For more information about Why Iowa?, click here
MINIMUM ELIGIBILITY REQUIREMENTS:
* Graduation from high school
* Current paramedic certification by the Iowa Department of Public Health, Bureau of Emergency Medical Services
* Current course completion card in Basic Cardiac Life Support for Healthcare Provider by the American Heart association
* Current course completion card in Advanced Cardiac Life Support by the American Heart Association
Desired Qualifications: Prefer applicants with the following certifications:
* Minimum one (1) year advanced life support field experience as an emergency response paramedic, or current ER experience with a history of advanced life support field experience.
* Prehospital Trauma Life Support (PHTLS);
* Pediatric Advanced Life Support (PALS);
* Critical care Paramedic (CCP); Advanced Medical Life Support (AMLS).
* Prefer applicants with an Associate degree in Paramedic.
Application Process: In order to be considered, applicants must upload Cover Letter and Resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.
Job openings are posted for a minimum of 10 calendar days.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
For additional questions or concerns, please reach out to Susan Curtis at **********************.
Additional Information
* Classification Title: Paramedic
* Appointment Type: Merit
* Schedule: Full-time
Compensation
* Pay Level: 10
Contact Information
* Organization: Healthcare
* Contact Name: Susan Curtis
* Contact Email: **********************
Easy ApplyParamedic IR Tech Assistant (M-F Rotating Days and Evenings)
Technical assistant job in Iowa City, IA
The University of Iowa Health Care department of Radiology is seeking a Paramedic.
GENERAL CLASS DESCRIPTION:
Under direct supervision of a Licensed Independent Practitioner (LIP), Nurse Manager, or designee, assists with patient care services.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
Assist technologists and physicians with procedures within interventional radiology department.
Setup sterile trays. Use proper sterile techniques including skin preparation.
Assist in the use of complex medical equipment during interventional procedures, including, but not limited to angioplasty devices, stents, drains, and filters.
Establish rapport with patient and provide information about how the exam is performed and what is required of the patient.
Under direct supervision of a Radiology staff physician and/or Department of Radiology Nurse Manager/designee
Assists with basic patient care services in all areas within the Department of Radiology including CT, MRI, Ultrasound, Fluoroscopy, Interventional Radiology, and other areas as needed.
Assist in the collection of venous blood samples.
Implements patient care plan according to patient priorities, which includes interventions identified through nursing diagnoses. Documents/reports interventions and patient/family response/education.
Manages clinical visits for patients and assists providers during clinic visits.
Collaborates and integrates contributions of patients and families into multidisciplinary patient care plan.
Develops, coordinates, and implements transfer/discharge planning throughout episode of care.
Implements nursing interventions according to department, division, and/or unit policies, procedures, and protocols to maintain safe environment for patients, visitors, and staff. Follows universal precautions.
Demonstrate acceptance of responsibility; pride in work performed; flexibility in acceptance of assignments while consistently maintaining professional behavior and appearance.
Follow policies and procedures in accordance with regulations set forth by the University of Iowa Hospitals and Clinics, Department of Nursing, Department of Radiology, the University of Iowa, and the Iowa Department of Public Health Paramedic Scope of Practice.
KNOWLEDGE, SKILLS, AND ABILITIES:
1. Knowledge of and ability to perform Advanced Cardiac Life Support (ACLS) procedures.
2. Knowledge of drug and medical terminology.
3. Knowledge of most common emergency drugs and their uses and usual doses.
4. Knowledge of institutional and unit policies, processes, and forms.
5. Ability to perform patient care as delegated.
6. Ability to transport monitored patients.
7. Ability to use a computer.
8. Ability to maintain and stock inventory.
9. Ability to alter work schedule to meet unit/patient needs.
10. Ability to maintain effective working relationships.
11. Ability to communicate effectively with staff, students, patients and the public.
12. Ability to follow oral and written instructions.
13. Ability to treat patient issues with confidentiality.
14. Ability to complete an assignment under time-sensitive and highly stressful situations while maintaining composure and focus.
15. Ability to complete an assignment and follow-through with a problem to solution within the scheduled period.
18. Ability to recognize their own errors and those of others and check with appropriate source for clarification of problems.
19. Ability to precept EMT (Emergency Medical Technician) and Paramedic students.
University of Iowa Hospitals & Clinics-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.
Percent of Time:100%
Schedule: 0700 and 0800 start times, M-F variable shifts, call and holidays
Location: Radiology
Pay Grade: 10
Merit Pay Plan:
*******************************************
Benefits Highlights:
· Regular salaried position located in Iowa City, Iowa
· Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
· For more information about Why Iowa?, click here
MINIMUM ELIGIBILITY REQUIREMENTS:
Graduation from high school
Current paramedic certification by the Iowa Department of Public Health, Bureau of Emergency Medical Services
Current course completion card in Basic Cardiac Life Support for Healthcare Provider by the American Heart association
Current course completion card in Advanced Cardiac Life Support by the American Heart Association
Desired Qualifications: Prefer applicants with the following certifications:
Minimum one (1) year advanced life support field experience as an emergency response paramedic, or current ER experience with a history of advanced life support field experience.
Prehospital Trauma Life Support (PHTLS);
Pediatric Advanced Life Support (PALS);
Critical care Paramedic (CCP); Advanced Medical Life Support (AMLS).
Prefer applicants with an Associate degree in Paramedic.
Application Process: In order to be considered, applicants must upload Cover Letter and Resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.
Job openings are posted for a minimum of 10 calendar days.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
For additional questions or concerns, please reach out to Susan Curtis at **********************.
Additional Information Compensation Contact Information
Easy ApplyTechnical Support Specialist - Base44
Technical assistant job in Cedar Rapids, IA
Base44, a hyper-growth AI startup recently acquired by Wix, is on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions.
We exist for creators, solo founders, and entrepreneurs. The opportunity is huge, and with your help, our user-driven growth can become unstoppable.
Job Description
Base 44 is seeking a highly motivated and dynamic Tech Support Specialist to join our growing team. This is a fantastic opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. As a Tech Support Specialist, you will be on the front lines, providing technical support, troubleshooting issues, and contributing to the overall success of our product. You'll have a significant impact on our users and the growth of our product. In this role, you will:
* Operate with minimal supervision and substantial discretion on matters of significance.
* Assist users with product-related issues, offering timely and effective solutions.
* Diagnose and resolve technical problems, utilizing your problem-solving skills and technical knowledge.
* Go beyond issue resolution: Educate users on effective vibe-coding techniques and guide them toward best-practice build approaches that help them realize their vision.
* Proactively communicate technical issues, emerging trends, and potential improvements to the team, and raise concerns and flags as needed.
* Work cross-functionally within a cohesive team environment to ensure product success, working closely with Development and Product teams to document issues, test features, and provide regular, actionable feedback.
* This role includes occasional evening and weekend work to support incidents, releases, and maintenance windows. Coverage is shared via a rotation, and we provide advance notice whenever possible.
This position is a hybrid role and candidates should be prepared to be able to come to our office in Cedar Rapids at least 3 days per week.
Qualifications
* 2+ years of experience working in Technical Support/Solution topics in a Web environment , owning complex investigations and escalations.
* Able to read browser console and network tab for troubleshooting purposes (JavaScript and React etc ).
* Strong technical skills, learns fast, embraces unfamiliar tools/docs, and is driven by curiosity about the unknown.
* Takes full ownership of initiatives, drives completion in fast-paced settings, and proactively suggests improvements.
* Effective and adaptable when things move fast and plans are still evolving.
* Excels at synthesizing and explaining complex topics, working well in teams with a strong growth mindset.
Bonus points
* Bachelor's degree in computer science, information systems, or related field, or equivalent practical experience
* Hands-on tinkering with "vibe coding" - side projects or small experiments you can show.
* Strong technical writing for specifications, runbooks, and incident reports
* Comfortable inspecting network requests and spotting errors in the console.
* Experience troubleshooting API connections and integrations or with system reliability engineering.
Additional Information
We're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language, no traditional coding required. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions.
We exist for creators, solo founders, startups, entrepreneurs, side hustlers, and everyone who wants to turn their ideas into reality. Whether you're launching a product, validating a concept, or exploring a hunch, Base44 helps you build it.
We're growing fast, the opportunity is huge, and with your help, our user-driven growth can become unstoppable.
We are currently offering a shift of 10am - 7pm, Sunday - Thursday for this role.
IT Support Specialist
Technical assistant job in Marion, IA
The IT Support Specialist is primarily responsible for responding to client inquiries for technical assistance and ensuring courteous, timely and effective resolution of client issues. Problem resolution will involve the use of diagnostic and support request tracking tools, as well as require that the individual give remote support at the desktop and server level, escalating and coordinating support actions with other staff as needed. In addition, the IT Support Specialist is responsible for establishing and building relationships with clients by demonstrating willingness to pursue improved courses of action, delivering products and services that best serve client needs and using client feedback as a basis for improving service. The IT Support Specialist serves as an extension of the local facilities team after normal business hours, ensuring the facility is staffed for emergency response and physical security.
Essential Functions:
Provide initial analysis and triage for issues reported through phone calls, monitoring alerts from client and internal infrastructure, or service portal to gather all pertinent information, assess urgency, and facilitate resolution
Monitor critical infrastructure and security systems supporting the local facility. Escort for Data Center and provide Smart / Remote hands support
Respond to requests for technical assistance in person, via phone, and electronically, based on urgency
Diagnose, research, and resolve technical hardware, software, application, and performance issues. Escalate as necessary and work with 3rd-party providers when needed.
Requirements
Qualifications:
Associate degree in Computer Science, Information Systems or related field, or equivalent work experience
One + year experience in customer service role providing technical support
ITIL v3 or v4 Foundation certification or 1 year's work experience in an ITIL environment preferred
IT-related certifications preferred (CompTIA A+, Network+, Server+, CCNA or Microsoft)
Above average desktop/laptop/network/hardware/software/application troubleshooting skills
Microsoft Server Technologies, VMWare
Windows Operating Systems, Active Directory, O365
Experience using service management system for issue tracking
VOIP, WAN and LAN connectivity/routers experience preferred
Compensation:
The compensation for this position is $37,595 - 50,470 annually. Final offer amounts are determined by multiple factors including experience and skillsets.
Help Desk Support 3
Technical assistant job in Coralville, IA
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective-C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and Jquery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance-driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness.
Note: In-Person Interview Only. No Web-cam, No Exceptions.
Health Care Information Systems has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled.
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for UI Health Care computer users and machines in a high call volume center.
The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential.
HDS3
3 to 5 years field experience and preferred education: 4 year college degree in field of specialty or equivalent education and experience combined.
Additional Information
Thanks and Regards,
Ankur Bhatia
Help Desk Support 3
Technical assistant job in Coralville, IA
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description
Description:
Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness.
Note: In-Person Interview Only. No Web-cam, No Exceptions.
Health Care Information Systems has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled.
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for UI Health Care computer users and machines in a high call volume center.
The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential.
HDS3
3 to 5 years field experience and preferred education: 4 year college degree in field of specialty or equivalent education and experience combined.
Additional Information
All your information will be kept confidential according to EEO guidelines.
BIM Technician Intern
Technical assistant job in Cedar Rapids, IA
Job Description
BIM Technician Intern
In-Person/Temporary
Position: Transforms building system designs and markups into detailed plans using Building Information Modeling software.
Responsibilities:
Model building systems using Revit MEP software under the direction of an engineer or designer
Coordinate layouts with all building disciplines under direction of a designer
Create sheets including floor plans, system schematics, details, schedules, and notes
Work with project team to meet deadlines
Perform miscellaneous office duties
Qualifications:
One year completed working towards a two-year associate degree in related area
Knowledge of Revit MEP software
Knowledge of Navisworks a plus
Qualities:
Proactive, collaborative, tenacious and client-focused
Energetic, highly motivated and self-directed with a strong work ethic
Voracious appetite for learning
Strong organizational skills
Strong interest in other disciplines with the goal of developing integrated designs
Excellent interpersonal and communication skills - must be able to understand and describe conceptual ideas verbally and in writing to co-workers
Company Description:
Design Engineers provides building system design for complex building projects. We are specifically involved with the design of heating, ventilation, and air-conditioning (HVAC), plumbing, fire protection, lighting, power, and communications systems. We work in highly collaborative and tightly integrated teams both internally and with our clients. We are proactive, collaborative, and tenacious problem solvers, energized by complex engineering challenges.
Intern - Technical Support (Help Desk)
Technical assistant job in Cedar Rapids, IA
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy and communications providers across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld's Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our Team.
**Current applications submitted will be under consideration for ONSITE in Cedar Rapids, IA
Essential Functions
Troubleshoot and resolve Windows desktop operating system issues, including:
Join PCs to Windows domains.
Install and troubleshoot NISC software on customer PCs.
Virus and/or spyware removal.
Utilize remote connectivity tools such as Remote Desktop or WebEx to assist with support items.
Create and test printers on Windows and Linux servers.
Provide customer phone support as part of an ACD (Automatic Call Distribution) environment.
Monitor Windows and Linux servers via Xymon monitoring tools.
Log and develop action plans for support issues identified by Xymon.
Knowledge, Skills, and Abilities
Strong customer orientation.
Related coursework and general understanding of Windows desktop operating systems.
Related coursework and general understanding of Linux and Windows servers and operating systems.
Related coursework and general understanding of TCP/IP networks
Strong problem-solving skills and attention to detail.
Strong verbal and written, interpersonal, and communication skills.
Ability to work independently, as well as in a team environment.
Ability to effectively adapt to change.
Ability to interact in a positive manner with internal and external contacts.
Ability to convey technical solutions to both technical and non-technical users.
Ability to maintain the highest level of professionalism, ethical behavior, and confidentiality.
Commitment to NISC's Statement of Shared Values.
Desired Education and/or Certification(s)
High School diploma or equivalency required
Pursuing an Associate or Bachelor's Degree in information technology or a related field
Minimum Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.
Disclaimer
Management may modify this job description by assigning or reassigning duties and responsibilities at any time.
Auto-ApplyIntern - Technical Support (Help Desk)
Technical assistant job in Cedar Rapids, IA
About NISC
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy and communications providers across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld's Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our Team.
**Current applications submitted will be under consideration for ONSITE in Cedar Rapids, IA
Essential Functions
Troubleshoot and resolve Windows desktop operating system issues, including:
Join PCs to Windows domains.
Install and troubleshoot NISC software on customer PCs.
Virus and/or spyware removal.
Utilize remote connectivity tools such as Remote Desktop or WebEx to assist with support items.
Create and test printers on Windows and Linux servers.
Provide customer phone support as part of an ACD (Automatic Call Distribution) environment.
Monitor Windows and Linux servers via Xymon monitoring tools.
Log and develop action plans for support issues identified by Xymon.
Knowledge, Skills, and Abilities
Strong customer orientation.
Related coursework and general understanding of Windows desktop operating systems.
Related coursework and general understanding of Linux and Windows servers and operating systems.
Related coursework and general understanding of TCP/IP networks
Strong problem-solving skills and attention to detail.
Strong verbal and written, interpersonal, and communication skills.
Ability to work independently, as well as in a team environment.
Ability to effectively adapt to change.
Ability to interact in a positive manner with internal and external contacts.
Ability to convey technical solutions to both technical and non-technical users.
Ability to maintain the highest level of professionalism, ethical behavior, and confidentiality.
Commitment to NISC's Statement of Shared Values.
Desired Education and/or Certification(s)
High School diploma or equivalency required
Pursuing an Associate or Bachelor's Degree in information technology or a related field
Minimum Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.
Disclaimer
Management may modify this job description by assigning or reassigning duties and responsibilities at any time.
Auto-ApplyIntern - Pipeline Technician (Waterloo, IA)
Technical assistant job in Waterloo, IA
The purpose of our internship is for the development of technical or vocational college students pursuing an associate degree in applied science in a technical discipline.
A Pipeline Technician Intern will be exposed to a variety of pipeline and compressor station operations, pipeline maintenance and other project activities that will provide an opportunity to apply knowledge and skills learned in college and demonstrate abilities in the workplace.
This is a temporary, nonexempt position.
Student currently enrolled in a technical or associate of applied science degree program from an accredited college.
Areas of study include:
Aviation Maintenance Tech
Diesel Tech
Diesel Mechanics
Natural Gas Technology
Natural Gas Transmission
Natural Gas Measurement
Gas Industrial Mechanics
Natural gas Compression Technology
Electro-mechanical System Technology, Electronic System Technology, Electrical System Technology, Automated Systems Engineering, Instrument & Control Technology or Industrial Automation Technology
Corrosion Technology
Additional responsibilities include:
Proficiency with personal computer and various software (Excel, Word, PowerPoint, Access, etc)
Effective oral and written communication skills
Effective analytical and problem-solving skills
Support the company's employee policies and procedures, including workplace safety
Ability to read and understand pipeline maps and alignment sheets
Mechanical aptitude
Ability to work safely independently
Ability to work outdoors in all types of climate conditions
Ability to work in close quarters, work while kneeling, squatting, sitting, climbing and standing; ability to climb up and down ladders, stairs, platforms
Employees must be able to perform the essential functions of the position with or without an accommodation.
We celebrate diversity, equity and inclusion, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.
Under the direction of the operations manager or team leader, support the team with daily operations, maintenance tasks, project activities or administrative duties to learn to fundamentals of the pipeline industry.
Technical Skill Areas include:
Controls
Measurement
Corrosion
Mechanical
Liquified Natural Gas
Underground Storage Operations
Compressor Station Operations
Pipeline Maintenance
Equipment Operations
Environmental Standards
Auto-ApplyIntern - Pipeline Technician (Waterloo, IA)
Technical assistant job in Waterloo, IA
The purpose of our internship is for the development of technical or vocational college students pursuing an associate degree in applied science in a technical discipline.
A Pipeline Technician Intern will be exposed to a variety of pipeline and compressor station operations, pipeline maintenance and other project activities that will provide an opportunity to apply knowledge and skills learned in college and demonstrate abilities in the workplace.
This is a temporary, nonexempt position.
Student currently enrolled in a technical or associate of applied science degree program from an accredited college.
Areas of study include:
Aviation Maintenance Tech
Diesel Tech
Diesel Mechanics
Natural Gas Technology
Natural Gas Transmission
Natural Gas Measurement
Gas Industrial Mechanics
Natural gas Compression Technology
Electro-mechanical System Technology, Electronic System Technology, Electrical System Technology, Automated Systems Engineering, Instrument & Control Technology or Industrial Automation Technology
Corrosion Technology
Additional responsibilities include:
Proficiency with personal computer and various software (Excel, Word, PowerPoint, Access, etc)
Effective oral and written communication skills
Effective analytical and problem-solving skills
Support the company's employee policies and procedures, including workplace safety
Ability to read and understand pipeline maps and alignment sheets
Mechanical aptitude
Ability to work safely independently
Ability to work outdoors in all types of climate conditions
Ability to work in close quarters, work while kneeling, squatting, sitting, climbing and standing; ability to climb up and down ladders, stairs, platforms
Employees must be able to perform the essential functions of the position with or without an accommodation.
We celebrate diversity, equity and inclusion, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.
Under the direction of the operations manager or team leader, support the team with daily operations, maintenance tasks, project activities or administrative duties to learn to fundamentals of the pipeline industry.
Technical Skill Areas include:
Controls
Measurement
Corrosion
Mechanical
Liquified Natural Gas
Underground Storage Operations
Compressor Station Operations
Pipeline Maintenance
Equipment Operations
Environmental Standards
Auto-ApplyDesk Side Technician
Technical assistant job in Waterloo, IA
We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency.
Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth.
We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects.
We have more than 25 years of staffing industry knowledge and can provide you with superior
candidates to match your technical and professional needs.
Job Description
• Provide hardware/software support services to onsite client including break/fix
• Implement virus detection and eradication procedures
• Diagnose end-user system failures and implement repair solutions
• Diagnose printer and other peripheral devise failures and implement repair solutions
• Troubleshoot network devices in order to ensure connectivity from the PC to the Network
Qualifications
• High school diploma or equivalent required
• 2+ years' experience
• HP Certification
• Proficient in Microsoft Active Directory
• Ability to resolve Windows XP and Windows7 Operating System Issues and Errors
• Solid foundation of Personal Computer experience
• Excellent troubleshooting capability
• Ability to work in a team environment as well as independently
• Strong sense of customer service
• Proven ability to remain flexible in a changing environment
• Attendance and schedule adherence are requirements of this position
• Ability to walk and bend and perform labor-related duties of connecting computer equipment
• Ability lift up to 50 lbs. when moving electronic equipment. All lifts over 50 lbs. require two or more employees to perform the task.
• May require additional project-specific training
Additional Information
Vet Tech Student Externship - Alburnett Veterinary Service
Technical assistant job in Alburnett, IA
Practice
Alburnett Veterinary Service is a well-established full-service animal hospital in Alburnett, Iowa, providing comprehensive medical, surgical, and dental care. AVS was established in the early 1980s, and our current facility was constructed in 1989.
Our facility includes a well-stocked pharmacy, an in-hospital surgery suite, an in-house X-ray, updated dental unit with digital dental radiographs, heated surgical table, ultrasound, blood chemistry capabilities, and a closely supervised hospitalization area. We pride ourselves on maintaining a clean and quiet atmosphere for our clients and their four-legged friends.
As our industry demands more, AVS is ready to meet it. We are excited to offer walk-in/same-day appointments for both wellness and urgent care needs.
Position Purpose
Come extern with us!
Heartland Veterinary Partners' Vet Tech Externship Program works to provide externship support for veterinary technician students.
Externship length & requirements are dependent upon your university.
Requirements/Qualifications
Eligibility
Must be currently enrolled in an accredited Veterinary Technician School
Auto-ApplyShop Technician Intern- Summer 2025, AG
Technical assistant job in West Branch, IA
Altorfer Agriculture facility has partnered with local community colleges to combine real-world experience through internship while being in school.
Altorfer Agriculture facility has partnered with local community colleges to combine real-world experience through internship while being in school. Work with experienced Agriculture Technicians to gain hands on experience on Fendt, Massey, Challenger tractors, RoGator and TerraGator application equipment, and Lexion combines.
Qualifications
Currently enrolled in a junior college with an above average grade point & a drive for a career in Agriculture.
Credentials including being a self-starter with good time management, planning & organizational skills, team oriented and commitment to detail recommended.
Must be able to lift 70lbs.
Basic computer skills with programs such as Microsoft Word, Excel, and Outlook.
Must have or will be receiving a High School Diploma or equivalent.
Willingness to work overtime and some weekends when needed.
Must have a valid driver's license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
Physical Requirements/Working Conditions
This position works in a shop/warehouse environment. May on a continuous basis walk, bend and lift up to 70lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the work environment is usually moderate to high. May intermittently sit at a desk for a period of time to answer telephone and write or use a keyboard to communicate through email. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
.
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
Auto-ApplyHelp Desk Support
Technical assistant job in Coralville, IA
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemes and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description
Description:
Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness.
The Client has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled.
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for
computer users and machines in a high call volume center.
The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential.
Skill Required
Bachelor's degree in Computer Science, MIS, or IT-related field or equivalent combination of education and experience.
6 months to 1 year of work experience in a high volume Help Desk, Call Center, or other Customer Service environment.
Experience troubleshooting problems with Windows 7 and Microsoft Office 2010 Suite.
Excellent verbal and written communication skills.
Strong problem solving skills and the ability to quickly learn new software.
Proven ability to work independently with a strong focus on customer service.
Working knowledge of computer hardware and peripherals.
Qualifications
Note: In-Person Interview Only. No Web-cam, No Exceptions.
Additional Information
Best Regards,
Amrit Lal
CSS Support Tech III (CST III) - Turn Center (1st shift)
Technical assistant job in Iowa City, IA
Central Sterilizing Services is seeking a full-time Support Technician III (Central Service Technician III) on 1st shift. This position will be scheduled Monday-Friday. 7:00 AM to 3:30 PM. This position will be located within the Turn Center at the Medical Center University campus in Iowa City.
The CSS Support Technician at the TC Processing location oversees all support duties within this smaller satellite facility. This role includes managing bi-weekly disposable supply orders and ensuring all necessary items are stocked and available. The technician is also responsible for coordinating TC Holding for Completion trays, working closely with ISC staff to ensure that trays are completed promptly.
In addition, this position requires collaboration with the Support Team to identify and replace missing instruments in trays at the TC location. The technician also serves as a key point of contact for CSS Operations and Nurse Liaisons, helping to troubleshoot and resolve instrument and supply-related issues. They are also responsible for creating instrument equivalencies, building new instruments and products into the tracking system, and completing tray optimization requests to improve efficiency and accuracy in instrument management.
To further support department operations, the technician is actively involved in updating TC backup locations, removing unnecessary instruments, and creating space for Clinic instruments that do not currently have assigned locations. Additionally, they act as a resource on the assembly floor, providing support and guidance to staff to ensure proper tray assembly and adherence to quality standards. This role is essential in maintaining workflow efficiency, ensuring accurate instrument tracking, and supporting the overall operations of the TC Processing location.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
May serve as lead technician and provides expertise regarding technical procedures related to the preparation of sterile instruments, supplies and equipment for use in medical and surgical procedures. Identifies operational concerns and takes corrective action. Assigns technical duties to personnel and assumes responsibility for accurately completing shift duties. Assesses and monitors staff competency, provides feedback and support to assist with performance evaluations.
Monitors productivity in assigned areas according to established standards and procedures. Insures that Quality Assurance tasks are performed.
Performs, or may direct performance of, all aspects of training within their area of responsibility and documents employee training progress in training guides.
Decontaminates, disassembles, inspects, cleans, sorts, and reassembles highly complex surgical instrument and implant trays, operates automatic scope washers, sonic washers, and mechanical washer/decontaminators. Performs microbicidal processes, standard/transmission based precautions and engineering and work practice controls. Handles large volumes of complex, high dollar flexible scopes, delicate eye instruments, power equipment and different instrument patterns.
Interprets manufacturer specifications for care and handling of instrumentation and determines proper sterilization techniques. Inspects and evaluates instruments for proper function and cleanliness. Confirms all quality assurance mechanisms are in place.
Performs, or may direct performance of, all aspects of sterilization, packaging inspection, equipment operation, safety procedures, proper documentation, and prioritization. Sterilizes items per manufacturer's instructions, verifies correct parameters used for all instruments.
Assembles, or may direct assembly of, instrument trays in accordance with patient/surgeon procedure specific cards within appropriate time frame and documents missing items. Performs duties in a high stress environment, responds to emergencies and urgent add-on cases. Receives and responds to a high volume of phone calls to provide additional items as needed.
Performs, or may direct performance of, inventory management for high volume of supplies and implants.. Monitors the inventory level of instruments and supplies used in the department and obtains replacements when needed. Maintains inventory records and prepare reports, as needed, for assigned areas.
Performs biological monitoring of sterilizers to ensure sterilizer efficacy. Conducts challenge tests on sterilization and decontamination equipment. Performs preventative maintenance functions on all equipment, as needed.
Recommends measures to improve production/service methods, equipment performance, scheduling, quality control, and suggest changes in working conditions and use of equipment to increase efficiency and safety of the unit.
Serves as a hospital wide resource on complex and or technical questions related to sterilization, decontamination, disinfection, and maintenance of sterile supplies.
Advises medical staff and others concerning policies pertaining to sterilization and the maintenance of sterile products.
Participates in and contributes to department/division/unit committees, meetings and/or projects and in-services.
Works with management to plan for future needs of assigned shift, including personnel needs, program development, intradepartmental relationships and instrument/equipment needs.
Maintain departmental policies and procedures and established quality improvement, safety and infection control standards.
Performs other projects or tasks as assigned.
Merit Alpha Matrix | University Human Resources - The University of Iowa
MINIMUM ELIGIBILITY REQUIREMENTS:
Verified experience with or documented completion of a medical terminology course and
High school graduation or equivalent, with courses in the physical and natural sciences and mathematics; and
Must possess and maintain certification from the Certification Board for Sterile Processing and Distribution (CBSPD) or the International Association of Health Care Service Material Management (IAHCSMM); and
Four years of related experience working in a medical field that includes a sterile processing component, or,
Three years of working in sterile processing and one year of experience in a functional supervision role, or;
Three years of related experience in a medical field that includes a sterile processing component and one year of college level course work.
Position and Application details:
In order to be considered for an interview, applicants must upload the following documents and mark them as required to the submission:
Resume
Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. Please contact ************************ with any questions.
Additional Information Compensation Contact Information
Easy ApplyHelp Desk Support
Technical assistant job in Coralville, IA
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemes and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description
Description:
Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness.
The Client has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled.
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for computer users and machines in a high call volume center.
The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential.
Skill Required
Bachelor's degree in Computer Science, MIS, or IT-related field or equivalent combination of education and experience.
6 months to 1 year of work experience in a high volume Help Desk, Call Center, or other Customer Service environment.
Experience troubleshooting problems with Windows 7 and Microsoft Office 2010 Suite.
Excellent verbal and written communication skills.
Strong problem solving skills and the ability to quickly learn new software.
Proven ability to work independently with a strong focus on customer service.
Working knowledge of computer hardware and peripherals.
Qualifications
Note: In-Person Interview Only. No Web-cam, No Exceptions.
Additional Information
Best Regards,
Amrit Lal