Technical assistant jobs in Colorado Springs, CO

The Help Desk Support Specialist provides technical assistance and support to end-users, ensuring efficient operation of hardware, software, and network systems for the agency. Responsible for diagnosing software and hardware problems, resolving issues related to operating systems, network connectivity, application usage, and maintaining detailed records of support requests. This position is onsite in the Colorado Springs, CO area. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. ESSENTIAL REQUIREMENTS * The ability to obtain, maintain and access classified information at the Secret level. * Must possess Security+ certification. KEY DUTIES AND RESPONSIBILITIES Essential Duties and responsibilities include the following. Other duties may be assigned. * Supports onboarding by validating network access. * Ensures all requirements are met by end user while in processing to allow for network access. * Provides direct, indirect, logical and physical support for all user's IT devices to include but not limited to: HD replacement, RAM upgrades, system convergence, troubleshooting, software updates, hardware update, and connectivity issues. * Troubleshoots devices when faults are encountered. * Documents all faults encountered and remediation of faults. * Monitors the local ticketing system continuously during hours of operation and complete/close-out the tickets within the system. * Monitors the helpdesk phones during business hours and submit tickets on the behalf of the caller. * Issues IT equipment to user groups and train the groups on proper usage. * Patches and keeps machines updated with the most up-to-date patches. EDUCATION AND EXPERIENCE High school diploma or general education degree (GED) and a minimum of one to two (1-2) years relevant experience and/or training, or equivalent combination of education/experience. PHYSICAL DEMANDS Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. EOE including Disability/Vet The estimated pay range for this role is $21 to $27, with the final offer contingent on location, skillset, and experience. CNI offers a comprehensive benefits package that includes: * Medical * Dental * Vision * 401(k) * Family Planning/Fertility Assistance * STD/LTD/Basic Life/AD&D * Legal-Aid Program * Employee Assistance Program (EAP) * Paid Time Off (PTO) - (11) Federal Holidays * Training and Development Opportunities Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).

Technology Specialist 2 provides advanced technical leadership in the development, implementation, and commissioning of EPMS (Electrical Power Management Systems) or SCADA (Supervisory Control and Data Acquisition) systems. This role is responsible for managing multiple interconnected systems with advanced configurable integrations, ensuring optimal performance, interoperability, and security. The Technology Specialist 2 leads the planning and execution of complex projects, providing strategic guidance and technical expertise. Responsibilities + Leads the development, implementation, and maintenance of complex EPMS and SCADA systems, focusing on advanced configurable integrations. + Perform basic TCP/IP configuration + Configure communication devices and troubleshoot communication link failure + Modbus communication protocol and ability to use applications like Modscan for troubleshooting and monitoring + Understand the vendor's manuals and configure vendor's power meter, PDU, ATS, Generators, STS, UPS, and Battery systems etc. + Familiar with basic function of a Server + Navigate through EPMS and SCADA applications for monitoring, trending, and retrieving of data + Safely open, close, rack-in and rack-out of breakers for points monitoring + Understand PLC applications to load and update projects + Understand PLC applications to configure the communication parameters + Configure different Modbus Gateway devices Qualifications **Position / Candidate Requirements** + High School Diploma/GED with 8+ years of experience with installation, troubleshooting and/or testing of electronic security systems or + Associates with 6+ years of experience + Reliable attendance at customer site during work hours required by customer + Ability to work a flexible schedule that includes occasional nights and weekends **What we offer:** + A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust. + An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years. + Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement. + Open and transparent communication with senior leadership as well as local office management. **We offer an excellent benefits package including:** + A competitive salary + Medical, dental, vision, life, and disability insurance + Paid time off + Tuition reimbursement + 401k Retirement Plan + Military Reserve pay offset + Paid maternity leave **Abilities:** + Exposure to computer screens for an extended period of time. + Sitting for extended periods of time. + Reach by extending hands or arms in any direction. + Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. + Listen to and understand information and ideas presented through spoken words and sentences. + Communicate information and ideas in speaking so others will understand. + Read and understand information and ideas presented in writing. + Apply general rules to specific problems to produce answers that make sense. + Identify and understand the speech of another person. Pay Range USD $86,720.00 - USD $130,080.00 /Yr.

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Computer Systems, Help Desk Support, Remote Support Certifications: None Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: HELP DESK TECHNICIAN SHIFT: MIDS HOURS: 2200-0600 Advance how our customers operate while you advance your career. Join GDIT as a Help Desk Technician III and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. WHAT YOU'LL NEED TO SUCCEED Bring your technology expertise and drive for innovation to GDIT. The Help Desk Technician III must have: ● Education: Associates of Arts/Associates of Science ● Experience: 3+ years of related experience Required Certs: 1. Security+ CE 2. PWS 9.1 (1 of the following: A+, HDI-CSR, HDI-SCD, HDI-SCA, ITIL, Microsoft 365) GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. ● Growth: AI-powered career tool that identifies career steps and learning opportunities ● Support: An internal mobility team focused on helping you achieve your career goals ● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off ● Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward. The likely hourly rate for this position is between $25.50 - $34.50. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: USA CO Colorado Springs Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Full-time Description The Help Desk Technician will serve as the first point of contact for customers to provide technical assistance with computer systems. Must answer queries on basic technical issues and offer advice to solve them. Respond to end-user phone, email, or chat requests for support. The Technician will perform remote analysis through diagnostic techniques and determine the best solution based on details provided by customers. The Technician will ensure quality service by following-up with customers to update them on status and resolution of their issues Requirements ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Utilizes product information or solution database to research, analyze, and deliver solutions. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Documents incidents using help desk systems or tools. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. Record events and problems and their resolution in logs. Pass on any feedback or suggestions by customers to the appropriate internal team. Identify and suggest possible improvements on procedures. Performs other position related duties as assigned. Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS Microsoft certifications preferred. KNOWLEDGE | SKILLS | ABILITIES Tech savvy with working knowledge of office automation products, databases and remote control. Good understanding of computer systems, mobile devices and other tech products. Ability to diagnose and resolve basic technical issues. Excellent communication skills. Customer-oriented with ability to remain calm in difficult situations. Complies with HIPAA regulations for patient confidentiality. Knowledge in healthcare systems operations such as EMR. EDUCATION REQUIREMENTS High school diploma or equivalent required. BS in Computer Science or relevant field preferred. EXPERIENCE REQUIREMENTS 1 year Help Desk experience preferred. Windows experience preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%

Job Description Integral Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care and lifestyle-focused senior living communities. Our company, which was built on our “Culture Keepers,” employees thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. We offer rewarding career opportunities that include: Competitive wages Access to wages before payday Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms Employee Assistance Program Our community is looking for a Care/Medication Technician to join our team. The Care Giver/Med Tech role includes providing hands on care, physical and emotional support to each resident while maintaining a safe and comfortable home like environment. Responsibilities: Care Giver: Responsible for a designated group of residents during the shift; knows where their residents are and physically checks on them throughout the shift. Observes, reports and documents symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, dietary and participation in activities. Responds to security system and resident call bells promptly. Notifies supervisor and/or Health Care Coordinator if a resident has increased care needs. Assists with continence management and disposes of all continence products properly to ensure sanitation of resident suite and community restrooms. Serves and collects food trays and assists as needed; reports refusal of meals or loss of appetite. Maintains cleanliness of resident's room and work areas. Practices good standard care precautions of cleanliness, hygiene and health. Helps residents maintain independence, promotes dignity and physical safety of each resident. Actively participates/leads and assists residents with activities of daily living (i.e. bathing, dressing, toileting, grooming, ambulation, transferring, eating) as instructed. Engages residents in life skills and other life enrichment activities. Greets and assists all internal and external customers, guests, family members, residents, vendors and team members. Does resident laundry as assigned and needed. Medication Tech duties: Reviews service plan to learn pertinent information about residents. Assists/observes medications and treatments for each resident using the medication observation record and the Six Rights of Medication Pass. Documents and initials form as medications are given including appropriate documentation for refusal or missed doses. Maintains confidentiality of all resident information including resident medication. Reports all resident concerns made while assisting resident with the medication to the Nurse and/or Health Care Coordinator (HCC). Restocks medication cart after all medication passes. Assists in checking medication regardless of packaging system. Counts all narcotics with another Medication Care Manager or Nurse each shift. Maintains and cleans the Medication Room, med charts, treatment carts for neatness cleanliness, availability of medications and expired medications. Follows re-fill process for medications. Participates in the development of the Service Plan and monthly updates. Takes and records temperature, blood pressure, weight, pulse and respiration rates. Reports occupational exposures to blood, body fluids, infectious materials, sharp sticks and hazardous chemicals immediately. Other duties as assigned by the Supervisor. Qualifications: Certified Nurse's Aid certification preferred. High School diploma/GED Must be 18 years of age. CPR Certification preferred First Aid Certification preferred Previous experience working with seniors preferred. If having a direct impact on the lives of others is appealing to you, apply today and join our team! EOE D/V

Inspiroz is seeking a driven, detail-oriented Junior School Technology Specialist (STS) to join our on-site IT support team in Colorado Springs. As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz' portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Take the next step in your IT career, and apply today! Key responsibilities for this position include the following: Technical support and problem resolution Take the lead in resolving technical issues that require on-site support. Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices. Conduct thorough troubleshooting to identify the root cause of problems. Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required. Act as the liaison between on-site operations and the remote IT support team in India. Communicate technical issues and requirements to the remote team accurately and clearly. Provide detailed information and documentation to facilitate remote troubleshooting and support. Works closely with the remote service desk team to resolve technical issues. Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector. Customer support and service Communicates updates, challenges, and tasks to the client in a clear and timely manner. Listens actively to client concerns and addresses them appropriately. Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership. Assists clients in aligning technology solutions with their specific goals and requirements. Ensures client satisfaction by following up on issue resolution and providing necessary support. Takes personal interest in the quality of work and meeting customer needs. Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions. Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.' Time Entry and Ticket Management Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature. Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration. Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage. Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively. Requirements Knowledge of: Windows Systems Mac Systems Active Directory Networking equipment and concepts Hardware repairs and installations Skills Excellent customer service skills Excellent hands-on technical support skills Excellent verbal and written communication skills Abilities Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference. Ability to adapt to changing situations, be flexible in approach, and effectively multitask. Ability to self-motivate and work independently when required, taking initiative and ownership of tasks. Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor's Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years' experience in Tier 1 and 2 technical support. Benefits What Our Ideal Candidate Will Receive: A company focused on maintaining a great company culture An opportunity to make a difference in the company and to be rewarded for doing so A company that is always looking to improve while adhering to our core principles. An opportunity for career growth within the organization Competitive compensation package with variable pay potential and benefits We are a mission-focused company that is committed to ensuring children of all backgrounds and abilities have the opportunity to excel academically and achieve greatness. We share in that passion with our school partners and live it through our values of: “Be Courageous”, “The Extra Mile”, “Today, Not Tomorrow” and “Communicate. Communicate. Communicate.”

Job Details Diversified Machine Systems - Colorado Springs, CO Full-Time High School Diploma or GED $18.00 - $22.00 Hourly Occasionally Day ManufacturingCustomer Support Representative Be the Voice of Support: Help Customers Keep Their CNC Routers Running! Do you thrive on helping others and solving problems? Are you looking for a customer-focused role where you can make a real impact? We're seeking a Customer Support Representative to assist customers with their CNC router needs. In this role, you'll provide exceptional service by helping diagnose issues, coordinating solutions, and ensuring customers receive the right parts and technical support. What You'll Do: ✅ Be the first point of contact for customers, assisting with questions, troubleshooting, and technical support via phone, email, and secure log-in. ✅ Gather and assess customer concerns to provide accurate information and direct them to the best solutions. ✅ Coordinate with technicians and other departments to ensure quick and efficient resolutions. ✅ Process service requests, parts orders, and documentation to streamline customer support. ✅ Communicate clearly and professionally, ensuring customers feel supported and informed. ✅ Learn and grow! Gain knowledge about CNC routers, troubleshooting procedures, and our internal systems. Qualifications What We're Looking For: 🔹 Customer service experience (technical support experience is a plus!) 🔹 Strong communication and problem-solving skills 🔹 Ability to multi-task and stay organized in a fast-paced environment 🔹 Comfortable using computers, logging information, and managing service cases 🔹 Interest in technology and machinery (willing to learn about CNC routers!) 🔹 Team player with a commitment to professionalism and customer satisfaction Why Join Us? 🚀 Competitive salary & benefits package 📈 Opportunities for training & career growth 🤝 Supportive and team-oriented work environment This isn't just a job-it's a chance to help customers and become a go-to expert in CNC router support. Apply today and start your journey with us!

We're looking for a summer intern who's stoked about working in the bike industry and excited to dive into projects that mix tech, education, and storytelling. As an intern, you'll help us move data into our learning platforms, support video projects (from script ideas to shot lists), and pitch in on translations so our cycling community around the world can learn together. If you love bikes and want to combine your passion with hands-on experience, this is the role for you. Responsibilities * Help migrate and organize data within our learning management platforms. * Test and check for accuracy after migration. * Write scripts and create shot lists for cycling education videos. * Support video planning, prep, and shoot days. * Support translations of content so it's accessible for international riders; language skills a plus, especially Mandarin Chinese or Spanish. * Share ideas to make cycling education more fun and engaging. * Collaborate with teammates on various projects that connect data, learning tools, and cycling culture. Qualifications * Currently pursuing an undergraduate degree in communications, business, marketing, data analytics, education, or a related major. * Passionate and knowledgeable about cycling, direct industry experience a plus. * Organized, detail-oriented, and willing to learn. * Excellent written and verbal communication skills. * Comfortable communicating and working within a global team. * We offer a variety of supportive benefits to attract, develop, and engage team members while achieving SRAM's vision for the future. The compensation range for this role is $17 - $21 per hour based on skills and experience level. About SRAM SRAM LLC is one of the world's largest suppliers of components to the bike industry. Established in Chicago in 1987, SRAM continues to promote cycling through its products, its advocacy, and its employees who are dedicated to improving the cycling experience. Today, SRAM employs more than 5,000+ employees, in 20+ locations, across 10+ countries. SRAM is proud to be an equal opportunity employer.

Job Title: Technical Customer Support Associate Responsibilities: Contributes to the IT Support job family in a support capacity. Provides guidance, assistance, coordination and follow up on client questions, problems or malfunctions of all systems applications, hardware and software installed or maintained by IT. Responds to telephone inquiries concerning support, processing or request procedures, systems status and network connectivity, and a variety of hardware and software problems of all installed application hardware and software products supported by IT. Records inquiries, repair and service requests, resolves or directs requests to appropriate technical area or vendor, tracks status and follows up to ensure client satisfaction. Escalates to or consults with senior staff when solution is unclear. Reports problems with procedures and makes suggestions for improvements. Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets. Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in IT Customer Support. Skills: Computer Imaging, Software Installation, Customer Support, Communication, Attention to Detail, Excellent Verbal/Written Communication, Good understanding of basic computer troubleshooting skills, Customer Service Skills #LI-RB1

The Web Support Technician fields all web support calls, documents all issues, and reviews all websites for accuracy and functionality. This involves researching, analyzing, resolving, and responding to intermediate-to-complex problems via telephone, e-mail, and callbacks. This position has frequent contact with end-users and Managers from all internal Departments; also may have contact with third-party software, network and hardware vendors, resellers, or distributors. Essential Duties and Responsibilities: Initial point of contact for all web and CRM related support phone calls into IT department. Log workorder's and ensure timely follow-up of projects before and after completion. Actively review all Phil Long websites for functionality and accuracy. o Ensure Inventory Specials are posted and accurate. o Monitor inventory pictures and pricing accuracy. o Ensure all links are functional and routed properly. o Ensure all advertising is compliant and current. o Test lead forms and phone numbers including 3rd Party sources o Ensure sites render and function properly on all web enabled devices (e.g. iPhone, Android, Tablets, PC, Mac) Work with 3rd party hosting and application providers to install, remove, and troubleshoot web related products. Proactively test all lead providers, including phone, for all Phil Long and partner sites (e.g. Autotrader.com, Cars.com). Ensure leads are received and processed within the CRM, and manage auto-response emails and templates. Additional Responsibilities: Provide administrative support to CTO, IT Director, and staff. Proactively research most effective and professional web methods and designs with regard to dealership and affiliate sites. Assist IT Support Desk. respond to common inquiries or complaints from customers, management and partners. Qualifications Qualifications include: 2-year degree in computer related field preferred. Needs 2 years customer support experience in IT help desk environment. Understanding of Automobile Dealership operations and procedures a plus Strong listening skills with ability to empathize, focusing on customer service; exceptional oral and written communication skills with all levels of customer, peers and managers via documentation, telephone and email. Ability to respond to common inquiries or complaints from customers, management and partners. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionWhy You'll Love this Autism Support Technician Job! Are you energetic, enthusiastic, and love working with kids? Join BrightPath Behavior in Colorado Springs, CO, as a Autism Support Technician and make a real impact by helping children develop essential skills and reach meaningful milestones through one-on-one ABA therapy. In this role, you'll work directly with children as part of their individualized Applied Behavior Analysis (ABA) therapy programs. You'll build meaningful connections, support skill development, and help clients achieve life-changing milestones. Under the guidance of a Board-Certified Behavior Analyst (BCBA), you'll implement therapy plans, track progress, and adjust strategies to meet each client's unique needs. Pay ranges from $18-$23 / hour based on experience and certification level. This position is located at: 245 S Academy Blvd, Colorado Springs, CO 80910 Why BrightPath Behavior? Flexible Schedules Paid Time Off (PTO) Paid Training to become a Registered Behavior Technician with support! Career Growth Opportunities Center-Based Your consistency and commitment play a powerful role in our clients' lives. By showing up each day, you'll build meaningful relationships with the children and families you serve, creating trust, providing stability, and helping guide each child toward long-term success. Your dedication will not only support their growth today but will leave a lasting, positive impact for years to come. Want to make a real, lasting difference in the lives of kids with autism and have fun doing it? Apply today for the Autism Support Technician position in Colorado Springs, CO!Responsibilities Deliver one-on-one ABA therapy to clients based on individualized treatment plans Support BCBAs by implementing behavioral interventions and skill-building strategies Address problem behaviors and teach functional skills (e.g., communication, social, self-help) Collect and submit accurate data on client progress Maintain thorough session records, including treatment notes and timesheets Communicate effectively with team members about client care Accept feedback and adjust interventions as directed by supervisors Always uphold client confidentiality and privacy Demonstrate understanding of ABA principles and techniques Obtain RBT certification within 90 days of hire (or provide proof of completion) Assist in preparing therapy materials and other tasks as needed Perform additional duties as assigned Required Skills High school diploma or equivalent CPR & BLS certification preferred, not required - we'll train you! RBT certification preferred, not required - we'll train you! Valid, current driver's license or state issued ID & current car insurance on vehicle Working towards or has obtained a Degree in Behavioral Science or related field (such as Psychology, Special Education, Elementary Education) preferred This role requires fluency in English. Bilingual applicants are encouraged to apply and share any additional languages they speak fluently.

Project Name: Technical Services Support Interns Preferred Degree: Must be pursuing a bachelor's degree. The degree may be in a variety of backgrounds. Preference is given to students with engineering or computer engineering-related degrees. Project Description: The general objective is to assist technical services committee managers in the development and support of railroad industry Rules and Standards. Projects may include: * Conducting data analysis of Umler or Car Repair Billing information to prepare pivot tables, graphs, and summaries for presentation to Committees. * The time standards review. * Reviewing applications (for facility and product approval) for compliance with standards, organizing the applications when needed, and sending them to committees for ballot approval. * Producing technical drawings for publication in AAR Rules and Standards. * Developing a shared online committee management information system that houses communications, minutes, calendars, actions, and applications for approval (including letters, test results, and inspections). The effort will include a system for balloting items for approval. * Developing a separate shared online system to archive and internally share inspection reports. * Developing drafts of circulars and proposed Rules and Standards. * Preparing for and organizing industry meetings and conferences. * Working with an existing industry services provider (IIRX) to enhance existing facility approval capabilities. * Some clerical work in archiving and indexing critical files or publications. Primary Duties: * Support the technical service department through the following: * Data analysis and organization * Technical support to committee managers and members * Organizing and tracking critical information * Report preparation * Working with AAR members to increase the efficiency of technical service support * Testing and/or inspection of rail components or systems and preparation of reports on the results * Ensures that all duties and responsibilities are performed in a safe manner. * Perform other related duties as assigned. Minimum Qualifications: * Open to learning and living the MxV Rail values (Momentum, Insight, Teamwork, Rigor, Purpose) in all facets of the organization's work. * Experience in data analysis (coursework, research, or work). Basic problem-solving skills and grasp of technical processes/engineering principles. * Strong foundation in Microsoft Office, especially Excel (data organization/analysis, functions, charts, basic programming). * Basic project management skills to keep tasks on schedule. * Ability to work on-track and in lab environments, taking measurements, photos, and field notes as needed. * Willingness to learn railroad freight car components/systems and develop skills in data analysis, literature review, multitasking, communication, and leadership skills. * MxV Rail policy requires all prospective employees to complete a criminal background check (Disclosure for Consumer Reports Consent Form) and a pre-employment substance abuse screening (Applicant Consent for Drug Testing Form) as a condition of employment. Preferred Qualifications: * One or more years of undergraduate coursework in structural, materials, data science, economics, or industrial engineering. * Experience using Minitab, Statistica, AutoCAD, SolidWorks, Python, SharePoint, and/or MATLAB. Length of Service: The internship term is the summer of 2026 (preferably May through September). Alternative start and end dates may be accommodated based on the selected candidate's availability. Continuation or extension beyond the agreed term will be evaluated based on the intern's performance and MxV Rail's current project needs, funding, and strategic priorities at that time. Please note that extensions are not automatic and may not always be possible. The internship is a full-time position requiring 100% of the intern's work hours. The schedule follows a fortnight (9/80) pattern: Monday-Thursday: 7:00 AM - 4:30 PM Friday: 7:00 AM - 3:30 PM (every other Friday off) Project Deliverables: Assist the Technical Services Team with a variety of tasks that may include: * Publications * Work with publications to review processes, capture SOP, and identify areas for some level of automation and programming. Validate SOPs for publications, including interaction and role of the SW group, accounting, and editing. Determine areas of duplication and write scripts to assist the process. * Quality Group - QAC/Auditing Agencies * Assist with resource planning and the fee structures program. Working with AVP and in conjunction with Auditing Agencies and the Quality Team, finalize a tool to allow for resource planning, fee structure assessment, and associated revenue impact. * AQTF Advancement/Approved Products Registry * Review of Technical Standards to identify and prioritize standards and specifications that require updating per AQTF. Focus on documents with BSC oversight to provide drafts that align with the AQTF checklist. Create a list of approved products, beginning with BSC. Working Environment and Level of Physical Activity: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. * Environment: Office and field environments. Must be able to walk in an industrial and/or railroad environment, including uneven surfaces such as ballast. * Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents. * Hearing: Hear in the normal audio range with or without correction. Benefits Overview: * Railroad Retirement * 401(k) Program with Company Match * Fortnight Schedule * Paid Holidays Hourly Rate: $20

Scientific Applications & Research Associates, Inc. (SARA) is a world-class Defense Research and Development enterprise, with a charter to create new and emerging technology innovations in support of Commercial & Government organizations. We have expertise in RF, EMP, Pulsed Power, Acoustics and Threat Warning Systems, and we prioritize partnering with our customers to address real-world problems with cost-effective solutions… that work.

Solutions Through Innovative Technologies, Inc. (STI-TEC) specializes in the delivery of professional business and information management services. STI-TEC offers government and commercial clients a comprehensive portfolio of services that identify, manage, distribute and improve business processes related to entities' most valued resource, information. As a fast-growing solutions provider, established in 2000, total customer satisfaction has remained the cornerstone of our business. Our business model focuses on integrity, loyalty, and trust. Position Overview Space Systems Command (SSC), is the United States Space Force field command responsible for acquiring, developing, and delivering resilient capabilities to outpace emerging threats and protect our Nation's strategic advantage in, from, and to space. SSC plays a critical role in advancing the United States's space capabilities, delivering cutting-edge solutions to protect and enhance national security. Join us and be part of the mission to shape the future of space and protect the assets that keep our nation secure. The Product Support Specialist will have experience managing product support strategies, coordinating sustainment activities, and ensuring mission-critical space systems remain operational. The ideal candidate will possess experience and knowledge in the implementation and execution of the twelve (12) Product Support Elements (PSE) in DoD product support, acquisition logistics, and sustainment within Space Systems Command (SSC). Essential Job Function Provide lifecycle logistics support in the development and sustainment in systems engineering, architecture development and decision making, integrated logistics planning & execution, an overall product support throughout the acquisition lifecycle (design, development, test, production, sustainment improvement modifications, and system disposition) Develop, deliver and refine draft product support requirements documents Implement and manage support functions to field and maintain the readiness and operational capability of weapon systems, subsystems, and components - and provide oversight of product support functions for fielded systems Use the Financial and Air Clearance Transportation System (FACTS) and Defense Enterprise and Accounting Management System (DEAMS) and provide personnel to manage military cargo Provide product support to space systems including Development Security Operations (DevSecOps) rapid prototyping and fielding Develop and maintain technical order management and maintenance activities Assist with development of new technical order development strategies (request for information (RFI); request for proposal (RFP), statement of work (SOW); etc. Minimum Qualifications BA/BS with 3-10 years of relative experience Experience establishing product support strategies that align with acquisition strategies and identifying required infrastructures, processes, and procedures to maintain system capabilities Experience integrating system engineering quantitative design characteristics (reliability, maintainability, etc.) with the functional logistics/integrated product support elements to identify product support resources Experience and knowledge in implementing and executing the twelve (12) Product Support Elements (PSE) Experience working in a fast-paced, mission-driven environment Strong background in U.S. Space Force systems and organizations, particularly Space Systems Command Active TS SCI Eligible STI-TEC offers a competitive benefits package including: Medical, dental, and vision coverage Life insurance Short term/long term disability coverage Retirement savings - 401(k) Paid time off (PTO) Holiday leave Alternate work schedules (depending on work site) Flexible spending account options Whether you're an experienced professional, a veteran, a former military or civilian federal employee, or a recent graduate, STI-TEC has a career opportunity for you. Applicants selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. STI-TEC is an equal opportunity employer and values diversity. Employment is decided on the basis of qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at 1+************. *This job posting is to identify potential candidates for positions in order to respond to a request for proposal. This job posting, including but not limited to, qualifications, duties, compensation and benefits, is subject to change based on the terms and conditions of the awarded contract and is contingent on STI-TEC being awarded the contract.

BryceTech is a trusted leader in complex technology domains, delivering data-driven solutions in aerospace, biosecurity, and defense. We specialize in systems engineering, advanced analytics, and R&D program and strategic advisory support. Our clients - including NASA, DoD, HHS, DHS, and other civil and national security agencies - rely on us to drive mission success and accelerate innovation. BryceTech has been recognized in the Washington Technology Fast 50 ranking of top high-growth small businesses for four consecutive years and received a GovCon Contractor of the Year Award in 2023, underscoring our strong growth, competitive positioning, and excellence in federal contracting. With a proven track record of winning sought after contracts, scaling high-performance teams, and executing on critical government missions, BryceTech presents a compelling opportunity for strategic partnerships in the GovCon space. Job Description BryceTech is looking for a Product Support Specialist to provide advisory & assistance services (A&AS) to support a major defense program, focusing on Department of Defense (DoD) acquisition life cycle planning and Space Force systems. The candidate will have experience managing product support strategies, coordinating sustainment activities, and ensuring mission-critical space systems remain operational. The ideal candidate will have experience and knowledge in the implementation and execution of the twelve (12) Product Support Elements (PSE) in DoD product support, acquisition logistics, and sustainment within Space Systems Command (SSC). The Space Systems Command (SSC) Space Domain Awareness and Combat Power (SDACP) (SSC/SZ), Battle Management, Command, Control, and Communications (BMC3) (SSC/BC) provides highly classified Space Domain Awareness (SDA) systems, Defensive and Offensive Space Control (DSC/OSC) capabilities, and space test range assets to meet current and projected DoD operational requirements. SSC/SZ-BC develops, integrates, tests, deploys, sustains, and supports operations for systems that meet strategic and tactical operational needs. This mission area requires personnel with experience and an in-depth understanding of the environments that include ground, near-space, space, and any system that operates in those environments. Key responsibilities include: Provide lifecycle logistics support in the development and sustainment in systems engineering, architecture development and decision making, integrated logistics planning & execution, an overall product support throughout the acquisition lifecycle (design, development, test, production, sustainment improvement modifications, and system disposition) Develop, deliver and refine draft product support requirements documents Implement and manage support functions to field and maintain the readiness and operational capability of weapon systems, subsystems, and components - and provide oversight of product support functions for fielded systems Use the Financial and Air Clearance Transportation System (FACTS) and Defense Enterprise and Accounting Management System (DEAMS) and provide personnel to manage military cargo Provide product support to space systems including Development Security Operations (DevSecOps) rapid prototyping and fielding Develop and maintain technical order management and maintenance activities Assist with development of new technical order development strategies (request for information (RFI); request for proposal (RFP), statement of work (SOW); etc.) Qualifications Educational Requirements: BA/BS REQUIRED Experience: 3-10 years of relative experience Experience establishing product support strategies that align with acquisition strategies and identifying required infrastructures, processes, and procedures to maintain system capabilities Experience integrating system engineering quantitative design characteristics (reliability, maintainability, etc.) with the functional logistics/integrated product support elements to identify product support resources Experience and knowledge in implementing and executing the twelve (12) Product Support Elements (PSE) Experience working in a fast-paced, mission-driven environment Strong background in U.S. Space Force systems and organizations, particularly Space Systems Command DESIRED Skillsets: None Security Clearance: Active TS SCI Eligible Additional Information BryceTech offers a full range of benefits, including competitive salary, a comprehensive health plan including dental and vision coverage, company-paid life & disability insurance policies, 401(k) plan with company match, and an educational reimbursement program. All your information will be kept confidential according to EEO guidelines. Salary starting at $90k/y.

What to look forward to: SNC is seeking a highly experienced and knowledgeable Associate Tech Fellow - Software to join our team! This role represents the pinnacle of Software Engineering technical acumen at SNC and will act as a resource to the entire ISR, Aviation and Security (IAS) Business Area. This role will provide Software Engineering program support by applying and improving SNC best practices and standard processes. The Associate Tech Fellow will lead and/or participate in non-advocate reviews, tiger team efforts, Chief Engineer technical interchange meetings, and cross-directorate knowledge sharing. The selected candidate will provide technical mentorship and Software Engineering sponsorship across various disciplines. Additionally, the role requires active industry involvement to bring cutting-edge knowledge to SNC, advocate for the company, and represent it effectively. The candidate will contribute to proposal and business development by determining technical approaches, aiding in proposal content creation, and evaluating technical material. Furthermore, they will support IAS Functional Engineering by assisting the functional manager with processes and tools and developing the discipline roadmap. Who we are: At SNC's ISR, Aviation and Security (IAS) team, we are a leading manned and unmanned aircraft and space systems integrator for high-performance intelligence, surveillance and reconnaissance, space and aviation systems. IAS tailors' solutions to customer cost, performance, and schedule requirements and designs to consistently exceed expectations and provide a turnkey approach to enable our customers to focus on their mission.The ISR (Intelligence, Surveillance & Reconnaissance), Aviation, and Security (IAS) business area is a leader in ISR and aviation, it is a leading prime manned and unmanned aircraft systems integrator for innovative, high-performance ISR and aviation systems. Its end-to-end Command, Control, Computers, Communications and Intelligence, Surveillance & Reconnaissance (C4ISR) capabilities encompass design, integration, test, certification, ground/flight training and complete logistics support. IAS tailors solutions to customer cost, performance, and schedule requirements and designs to consistently exceed expectations - with an unrivaled record of on time and on (or under) budget deliveries. How you'll make an impact: As a member of the IAS Engineering Leadership Team, you will be a pivotal player in shaping and defining how SNC develops technical solutions for aerospace and defense proposals/programs. You will work with Program Teams and various functional organizations to define aircraft and systems level architectures that meet customer requirements. This includes facilitating the start-up and guidance for new groups to jump-start their systems engineering and aircraft architecture journey. Additionally, the Associate Tech Fellow - Software will report directly to the Sr. Chief Engineer in this role and will work closely with Chief Engineers and Functional Engineering Managers to develop technical roadmaps, best practices, business proposals and solutions/plans for program execution, and business area execution strategy related to Software Engineering. The role also includes shaping internal research and development to align with strategic priorities, and proving new technologies and discriminators. Finally, the Associate Tech Fellow - Software will represent SNC and IAS with customer and industry communities by participating and volunteering in customer engagements and efforts to advance SNC interests across industry. Success looks like: Ability to support IAS program teams and apply software engineering principles over the entire life cycle of products from concept definition, system definition, system realization, to system deployment and use in accordance with the SNC & Department of Defense (DoD) strategies. Successfully working with other Tech Fellows, Technical SMEs, and Functional Managers to mature and define best practices in the areas of processes, procedures, and tools related to Software Engineering. Supporting and/or presenting in program independent reviews, peer reviews, and gate reviews to define aircraft and systems architectures, identify/mitigate risks, and guide execution teams on developing solutions that meet customer needs. Proposal generation and business development activities to include generation of technical and cost volumes, and participation in red team reviews. Providing technical mentoring of Chief Engineers, Project Engineers, and Software Engineers on aircraft and systems and software architectures that meet DoD and commercial customer needs. Establishing and leveraging relationships across SNC business areas and within industry. Must-haves: Bachelor's of Science degree in Software Engineering or related discipline and 18 or more years of relevant experience. Higher education may substitute for relevant experience. Advanced knowledge of software engineering principles and practices. Progressive Experience working in multi-disciplinary design and development teams. Demonstrated expert-level knowledge of engineering/design principles of engineering principles and practices related to Software Engineering. Experience working in multi-disciplinary design and development teams. Demonstrated leadership of new business initiatives, identification and execution of enterprise development activities and transition to production. Excellent written and oral communication skills, reasoning and decision-making abilities. Experience communicating and presenting to all levels of the organization including senior executive leadership and customers. Experience with Software Engineering tools and various architecture frameworks, and how to effectively integrate into program execution. The ability to obtain and maintain a Top Secret Security Clearance is required. Learn more about the background check process for Security Clearances. Preferred: Advanced knowledge of industry standard software engineering design principles, to include, but not limited to architecture, coding, test, quality, and metrics. Advanced experience with DevSecOps processes and principles include continuous improvement/continuous deployment (CI/CD), automated security testing, and container security (i.e. Docker, Kubernetes). Understanding of industry standard software languages such as C, C#, C++, HTML, Java, Python, and Bash Experience with software tools for requirements tracking, code reviews, static analysis, library and artifact repository, and automated build. Thorough understanding and knowledge of software development methodologies such as Agile/Scrum, Waterfall, and Spiral. Proficient with data structures. Understanding of Government Reference Architectures (GRA) and specified modeling-based approaches, standards and profiles. Understanding of Modular Open Systems Approach (MOSA) and its implementation including OMS, UCI, FACE, etc. Background in the Aerospace and Defense Industry and experience supporting DoD programs and customers. Progressive experience leading baseline definition and maturation in a complex development setting, including the use of high impact trade studies and other measures. Advanced experience with establishing and tracking key Technical Performance Measurements (TPM). Excellent interpersonal skills, highly professional, diplomatic, demonstrated executive-level presence, outstanding stewardship, and relationship building skills. Serves as an advisor or key contributor on large complex projects, with the accountability to ensure successful execution of the program plan. Nationally recognized subject matter expert and highly respected within the customer communities. Participates in industry community for respective area of expertise, such as relevant associates, committees, conferences, publications, standards development, etc. Experience in career development of technical staff through training and mentorship. Develops advanced technological ideas and innovative solutions for product development. Experience or certification in INCOSE standards. Active Secret or Top Secret/SCI Security Clearance. What you can expect: The opportunity to be part of a growing global success story; a fun, fast-paced work environment and a relaxed, supportive team which encourages personal growth; competitive salary, generous PTO, standard holidays and office closure between Christmas and New Year's; flexible work arrangements. You can also expect: Modern Campus setting built with collaborative spaces, spectacular mountain views and natural light throughout Generous paid time off and flex time Exclusive SNC Company Events Free on-site fitness center Quick access to walking and biking trails State-of-the-art coffee house Full-service cafeteria with planned breakfast and lunch options Leadership and development training SNC Mentorship Program World-class 401K program - SNC generously contributes 150% of the first 6% of your eligible compensation Relocation Packages World-class medical and dental insurance Education reimbursement Volunteering opportunities At Sierra Nevada Corporation (SNC) we deliver customer-focused technology and best-of-breed integrations in the aerospace and defense sectors. SNC has been honored as one of the most innovative U.S. companies in space, a Tier One Superior Supplier for the U.S. Air Force, and as one of America's fastest-growing companies. Learn more about SNC This posting will be open for application for a minimum of 5 days and may be extended based on business needs. Estimated Starting Salary Range: $218,226.00 - $300,060.75. Compensation varies depending on a wide array of factors, such as candidates' key skills, relevant work experience, and education/training/certifications. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. SNC offers annual incentive pay based upon performance that is commensurate with the level of the position. SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more. IMPORTANT NOTICE: This position requires the ability to obtain and maintain a Top Secret U.S. Security Clearance. U.S. Citizenship status is required as this position needs an active U.S. Security Clearance for employment. Non-U.S. Citizens may not be eligible to obtain a security clearance. The Department of Defense Consolidated Adjudications Facility (DoD CAF), a federal government agency, handles the adjudicative aspects of the security clearance eligibility process for industry applicants. Adjudicative factors which affect the outcome of the eligibility determination include, but are not limited to, allegiance to the U.S., foreign influence, foreign preference, criminal conduct, security violations and illegal drug use. Learn more about the background check process for Security Clearances. SNC is a global leader in aerospace and national security committed to moving the American Dream forward. We're known and respected for our mission and execution focus, agility, and disruptive and rapid innovation. We provide leading edge technologies and transformative solutions that support our nation's most critical security needs. If you are mission-focused, thrive in collaborative environments, and want to make our country stronger with state-of-the-art technologies that safeguard freedom, join our team! SNC is an Equal Opportunity Employer committed to an environment free of discrimination. Employment decisions are made based on merit without regard to race, color, age, religion, sex, national origin, disability, status as a protected veteran or other characteristics protected by law.

The Opportunity As an Underground Technical Sales Specialist student hire, you will work closely with our product line teams and shadow both technical and commercial functions. This hands-on experience can lead to future opportunities in technical support or commercial technical sales roles. * Provide technical assistance across product lines, including client support, on-site visits, hands-on training, and presentations * Assist with bid preparation, technical recommendations, and proprietary specifications * Support product sales, site activities, and customer training sessions * Participate in field trials, competitive analysis, special projects, and lab-based work The Program Details * Full-time schedule (40 hours/week) * Co-Op: May 2026 - December 2026 (6 months) * Internship: May 2026 - August 2026 (3 months) * Rotational Program: Blend of office, laboratory, factory, and practical field work rotations. * Locations to host: Remote Traveling Role, based out of Utah or Colorado What's in it for you? * Hourly Pay rate up to $25.00 based on role and location * Paid travel and accommodation * Housing stipends consideration, available in certain situations * Exposure to various technical and operational functions * Practical hands-on learning in live factory environment * Potential for full-time job opportunities after graduation What you bring * Currently pursuing a bachelor's degree in relevant technical field * Strong communication and interpersonal skills * Energetic, innovative mindset * Ability to build relationships and collaborate * Willingness to travel * A strong drive to succeed Equal Opportunity Employer - Minority/Female/Disability/Veteran (M/F/D/V) MAPEIP2

Job DescriptionSalary: $18.00 to $20.00 Our Vision at ThinkGrow is to evolve into one of the key players in the research, development and production of LED horticultural lighting throughout the world. With that, our lights are the first of its kind to provide lighting solutions with the best controllability along with TrolMaster control systems to cover each individual cultivators needs, from the home hobbyist to large industrial facilities. We partner with some of the largest names in the cultivation business who stand by who we are and what our products can bring to their company's vision. If you are passionate about innovation and being a part of a forward-thinking company, join us! Responsibilities Handle incoming calls from customers, provide pre-sale support and assistance with product selection Provide after-sales support by troubleshooting problems, assisting in installation and warranty / RMA issues Receive and respond to daily phone calls, emails and other communication from customers Type in data provided from customers into various internal computer systems Testing and validation of warranty / returned items Skills High school degree or equivalent, AA/AS preferred Bilingual (Spanish /English) is preferred, but not required Previous experience with electrical, IT, and horticultural background highly desired Knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.) Working knowledge of office equipment and computer hardware and peripheral devices Good command of English both oral and written and must have EXCELLENT customer service skills Great attention to detail ThinkGrow is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Job Type: Full-time Salary: $18.00 - $21.00 per hour Benefits: Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Schedule: 8 hour shift Ability to commute/relocate: Pueblo, CO 81007: Reliably commute or planning to relocate before starting work (Required) Experience: Technical Customer service: 3 year (Preferred) Work Location: One location

Auxillium is the most unique call center in the US and we are designed to support smaller call center projects both in-house and remotely. We help start-ups, smaller companies, and those that are outsourcing for the first time to build an enhanced Customer Experience. Auxillium offers business to business and business to consumer call center support in many different industries such as: sports, gaming, healthcare, dispatch, worker's comp, medical research, and financial services. We believe in providing exceptional service to our clients and their customers, via excellence in quality, accuracy in data entry, and continued process improvement. We are passionate about helping employees learn, grow, and achieve a desirable career path. We are looking for self-starters who are interested in a genuine Career Opportunity! We recognize that our employees are the reason for our success and we strive to hire individuals with a persistent, positive attitude. At Auxillium, you will receive the support and tools you need to meet your goals and build a meaningful career. We are seeking dedicated, reliable individuals who exhibit our core values and are passionate about providing quality and excellence in the work they complete. ************************** About Our Client Our client is a sports technology company in the Golf Industry with a passion for its customers and for having fun! Our Client is looking for a highly motivated team player to join our outstanding customer service team. As a Product Support Specialist, you will provide top-tier customer support to clients, customers, and end users. Manage case logs and resolutions and maintain an exceptional level of customer service. Our Client is looking for someone with customer service skills, gaming experience, as well as a strong background with computer hardware, Windows OS, and/or other software programs. Requirements Primary Functions: Provide customer assistance with Client hardware and software. Diagnose, troubleshoot, and resolve issues with product installation, general troubleshooting, and application usage over the phone or by email. Perform software/application configurations and updates as needed. Create and document customer contact case history Client Customer Relations Management (CRM) tool. Follow up to ensure resolution and customer satisfaction in certain situations. The above declarations are not intended to be an “all-inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job and be a reasonable representation of its activities which will be handled and skills which will serve the best customer service and allow agent success. Required Education, Experience, and Skills: Education requirement: Currently enrolled in high school, high school diploma or equivalent. Experience in a customer focused position preferred. Experience with technical support, computer support, or gaming preferred. Proficiency with computers Windows OS, O365, MS Office, Mac OSX, etc. Knowledge of PC's or devices including how to build, configure, troubleshoot, or repair. Working experience with hardware, software, and configuration. Excellent critical thinking skills, problem solving and strategic thinking abilities. Working knowledge of gaming and support devices. Maintain high degree of accuracy and great attention to detail. Communicate effectively, professionally, clearly, and courteously with customers. An understanding of electronics which includes low voltage data wiring. Experience in troubleshooting projectors, amplifiers and other in-home electronics and the techniques used in connecting. Ability to work in fluid and ever-changing situation. Willingness to adapt to Auxillium's highly positive culture as a supportive Team Member. Job Location: La Junta, Colorado, United States Position Type: 90-day Probationary period Full-Time/Regular Hours / Schedules: Multiple shifts available, includes weekend and evening hours will be discussed in interview. Pay Rate: $15.50 per hour Benefits: Auxillium offers a competitive benefit package for full time regular employees which includes competitive pay rate, paid time off program, 401K, medical, dental, and vision plans. For part time employees, a pro-rated paid time off program and 401K.