Technical Support Associate Analyst
Technical assistant job in Wilmington, DE
We are seeking a Technical Support Associate Analyst to join our Technology Solutions and Support organization, which provides exceptional desktop and technology support to colleagues across the United States in both office and remote environments. As part of the Deskside Support Services (DSS) team, you will act as a key technical contact, offering hands-on assistance with computer hardware, software, and networking issues. You will be responsible for installing, configuring, troubleshooting, and repairing workstations, as well as monitoring system performance and resolving technical problems. In this role, you will also manage IT service tickets, maintain hardware inventory, and escalate unresolved issues as needed. You will work closely with cross-functional teams to implement system enhancements, recommend improvements, and ensure seamless technical operations. A strong focus on customer service is essential, as you will communicate directly with colleagues, provide training on technology policies and procedures, and ensure a high level of satisfaction through timely and professional support. The ideal candidate will have at least three years of PC/LAN technical support experience, strong knowledge of Microsoft and Apple systems, networking, telecommunications, and mobile device management, along with excellent problem-solving and communication skills. An A+ certification or equivalent combination of education and experience is preferred, and a Bachelor's degree in technology, hospitality, retail, or another customer-focused field is highly regarded. This is an excellent opportunity for a motivated, empathetic, and technically skilled individual to contribute to a collaborative IT team and make a meaningful impact by ensuring reliable technology support across the organization.
iPad Support Technician
Technical assistant job in Wilmington, DE
Akkodis is seeking an iPad Support Technician for an onsite, 6+ month contract opportunity with our global technology client located in Wilmington, DE.
Rate: $22-28/hr. on W2
The rate may be negotiable based on experience, education, geographic location, and other factors.
About:
Troubleshoot and deploy iPads across the site.
Collaborate with a team to ensure smooth device operations.
Manage cellular data accounts via the Verizon portal (nice to have).
Requirements:
Solid experience with iPad troubleshooting and deployment.
No Apple certification required - no hardware repairs involved.
Pharmaceutical industry experience is a plus.
Strong communication and teamwork skills.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
Product Support Specialist - Chemical Manufacturing
Technical assistant job in Newark, DE
Job Title: Product Support Specialist
Department: Technical Services
Reports to: Supervisor of Technical Support
_____________________________________________________________________
Position Summary:
We are seeking a knowledgeable and detail-oriented Product Support Specialist to join our dynamic team. The ideal candidate will be responsible for supporting LaMotte's chemical reagent products and services, providing technical support for those products, and assisting customers in understanding the applications and uses of our products. This role requires a combination of scientific knowledge and exceptional communication skills to bridge the gap between our products and our customers' needs.
Job Responsibilities:
· Product Expertise: Develop in-depth knowledge of our chemical reagents, including their properties, applications, and regulatory requirements.
· Customer Support: Provide technical assistance and guidance to customers via phone, email, and chat regarding product selection, usage, and safety protocols.
· Market Analysis: Analyze market trends, competitor products, and customer feedback to help inform product development and marketing strategies.
· Sales Support: Collaborate with the sales team to provide product knowledge during customer presentations and assist in the development of sales materials.
· Documentation: Prepare and maintain product documentation, including data sheets, safety information, and application notes.
· Problem Solving: Address customer inquiries and issues related to product performance, providing effective solutions in a timely manner.
Miscellaneous:
· Participates in lean activities, including but not limited to:
o Lean training and lean events such as kaizen or a 5-day event.
o 5-S program in department or other areas assigned.
o DMAICs. Continuously looks for ways to improve both the departments and own individual efficiencies and time management, as well as ways to improve any aspect of the Company's operations and develops and implements DMAICs accordingly.
· Completes monthly safety observations.
· Assists in other department activities as needed and performs other duties as assigned.
· Complies with all Company policies (i.e. personnel, safety, etc.).
· Performs other duties as assigned. (Such duties may or may not be essential functions of the job.)
Qualifications/Requirements:
· Education: Preferred bachelor's degree in chemistry, Chemical Engineering, or a related field.
· Experience: 2+ years of experience as a product specialist, technical support, or similar role within the chemical industry.
· Knowledge: Strong understanding of chemical reagents, their properties, and applications in various industries (e.g., pharmaceuticals, research, manufacturing).
· Communication Skills: Excellent verbal and written communication skills; ability to convey complex information in an understandable manner.
· Interpersonal Skills: Strong relationship-building skills; ability to work collaboratively with cross-functional teams and customers.
· Technical Skills: Proficiency in MS Office Suite and experience with CRM tools is a plus.
· Problem-Solving: Strong analytical skills with the ability to troubleshoot and resolve technical issues.
Environmental Factors & Mental/Physical Demands:
Primarily works indoors in a temperature-controlled environment. Requires prolonged sitting at a desk using a computer, standing, walking, climbing, kneeling, stooping, bending, and transporting up to 50 pounds. Walks to and from other departments throughout the company, printers and fax machines, meetings, restrooms, etc. May, on occasion, drive to and attend an off-site meeting or training seminar or pick up items locally for a company-sponsored event.
About Us:
LaMotte Company, a 100+ year-old global industry leader in developing and manufacturing premier water analysis solutions, operating in Newark, DE, Chestertown, MD and Warwick, UK. Our products are used around the world to accurately, quickly, and conveniently test water in a multitude of applications.
LaMotte offers paid time off including vacation, sick leave, and paid holidays. Full-time employees, who regularly work at least 30 hours per week, are eligible for employer-provided insurance including health, dental, vision, disability, life insurance, and supplemental insurance. Full-time employees are eligible to contribute to our 401(k) plan with an employer match available.
LaMotte is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, disability, military status, genetic information, sexual orientation, or any other legally recognized protected basis under federal, state, or local laws.
Technical Assistant, Experienced
Technical assistant job in Delaware
As a Development Technician, you will work in the laboratory as a member of automotive refinish technical team at Delaware, OH. You will support Refinish coatings R&D and contribute to the development of new products focusing on primers, sealers and surfacers. You will prepare paint samples and conducting tests using the Design of Experiment (DOE) methodology from Senior Chemists. This role is critical in ensuring the development and quality of our paints through testing, analysis, and documentation. You will independently lead raw materials replacement projects.
PPG offers excellent Medical, Dental, & Vision Benefits; matching 401k + retirement savings; and Paid Vacation, Holiday pay.
Key Responsibilities
Safety first attitude for every task assigned. Follow all safety protocols and ensure compliance with company policies and industry regulations.
Prepare and mix paint samples according to defined formulations and specifications.
Perform tests on paint samples, including viscosity, color matching, durability, and adhesion, following standard operating procedures.
Use Design of Experiment (DOE) techniques to plan and implement experiments for product development, quality control, and process optimization.
Analyze experimental data, recording findings in detailed technical reports.
Operate and maintain lab equipment and ensure all instruments are calibrated and functioning properly.
Collaborate with the chemists to support new product development and improvements to existing formulations.
Troubleshoot technical issues related to paint formulations and testing processes.
Follows corporate policies and government regulations by compliance with established standards on business conduct, environmental issues, EEO
Qualifications
High school diploma or equivalent with successful completion of algebra and chemistry
2+ years of laboratory experience
Some post high school education (Associates or technical school) is preferred.
Spray application or coatings formulation experience is preferred.
Ability to lift to 50 pounds
#LI-PRT1
About us:
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD™
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter.
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are "One PPG" to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email ******************.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Auto-ApplyTraining as a food technology specialist (m/f/d)
Technical assistant job in Delaware
Are you interested in nutrition, have a soft spot for high-quality food and want to know exactly what's in it and how it's made? We'll show you how to make every bite a pleasure! Contract type Apprenticeship Workload 100% Start of employment 01.08.2026 Bell Deutschland GmbH & Co. KG
Osterschepser Straße 40
26188 Edewecht
Calculate route
Language
German
What we offer
Work-life balance
We offer 30 vacation days, a flexitime system and special leave for important events such as marriage and relocation. In addition, you will receive two hours of personal study time per week as well as guaranteed post-apprenticeship employment in accordance with the collective labour agreement. In addition, you do not work on 24 December and 31 December.
Professional development opportunities
Expand your knowledge with extensive training programmes, high-quality courses at the Coop Training Centre and a wide range of personal development opportunities such as mentoring and coaching.
Company events
Experience unforgettable moments at our company events - celebrate and socialise together!
Fair wages and social benefits
You will also enjoy our corporate benefits (discounted online shopping offers) and a company pension scheme. We also cover the costs of your study materials and exam preparation courses.
Family-friendly employer
Wear professional work clothes and experience an inclusive working environment where diversity is valued and encouraged.
Health
Your well-being is important to us: Benefit from our health management programme, ergonomic workstations and subsidised fitness subscriptions - for health and fun during your leisure time.
Mobility
Benefit from convenient public transport connections, free public transport tickets, ample parking facilities and reimbursement of your travel expenses for business trips - for sustainable and carefree travelling.
Catering
Benefit from high-quality products at greatly reduced prices in our factory outlet.
= total Items ? 'h-0 m-0 p-0 opacity-0 invisible w-0' : 'opacity-100 visible w-fit'"> Show more
Your tasks
* Imagine that you ensure "good taste" every day! This is exactly your main task as a prospective food technology specialist (m/f/d).
* You ensure that our specialties satisfy palates all over the world: starting with the incoming goods inspection and compilation of raw materials.
* To production according to fixed recipes and processes.
* All the way to compliance with strict hygiene regulations and the testing of microbial samples in the laboratory.
* After completing your training, you will be able to make your mark as a culinary and technical expert in high-quality food, from product development to quality control.
What you bring with you
* At least a good secondary school leaving certificate
* Interest in food and nutrition
* Concentrated and careful way of working
* Technical understanding
* Reliability and diligence
Help Desk Support Specialist
Technical assistant job in Delaware
Responsibilities
We are hiring for an onsite Help Desk Support Specialist in Wiesbaden, Germany (Non - TESA).
What you'll do:
Provide basic Command, Control, Communications, Computers and Information Management (C4IM) Service Support.
Support End-users with Microsoft Windows NIPR/SIPR desktops, laptops, printers & scanners.
Process NIPR, SIPR & VPN account requests.
Primary point of contact for processing IT tickets assigned.
Maintain NIPR and SIPR Microsoft Active Directory (AD) user and computer accounts by creating, modifying or updating properties or groups. Coordinate with the ETNOSC AD Team or the ESD, as necessary, to troubleshoot AD issues. Includes creating or update existing 119/trouble tickets.
Install and configure Army NIPR/SIPRNet images on computers.
Perform hardware/software additions, moves, and changes.
Support VTC requirements as necessary (setup meetings, monitor, troubleshoot).
Participate in mobility administration as needed by the organization (iPhones).
Analyze system faults, troubleshoot, and run diagnostic tests on hardware to detect problems.
Provide weekly and monthly status reports documenting work performed.
Customer Relationship:
Maintain a high level of customer satisfaction by clarifying and exceeding customer requirements.
Visit customers' offices to support the customers as necessary.
Respond to service, product, technical, and customer questions.
Excellent communication and customer service skills.
Qualifications
What you'll need:
Demonstrable experience in the fielding, management, configuration, repair and system program aspects of hardware and software desktop support in an enterprise setting. Demonstrable experience in Windows 111 Professional, and Microsoft Active Directory.
2 years with BS/BA; 0years with MS/MA; in lieu of degree, 6 years of applicable experience with no degree will be acceptable.
Knowledge of system administration and technical practices to resolve customer IT problems.
Ability to demonstrate good oral, written, and telephone communication skills.
Ability to build and maintain relationships with customers, peers, and support partners.
Active Directory Administration.
Windows Desktop Support and MS Office Support.
Clearance needed:
Active DOD Secret Clearance.
Certifications required:
Computing Environment certification (Windows 11 can be done during on-boarding).
Active IAT II certification (Comptia Security+).
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range $66,000 - $106,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
Auto-ApplyIT Support Specialist
Technical assistant job in Delaware
Responsibilities & Qualifications
RESPONSIBILITIES
This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training.
Functions may include diagnosing and resolving problems in response to customer reported incidents, planning and analysis of work processes, researching and reporting trends and patterns of problems, developing training materials and performing computing/information system training sessions, developing and maintaining problem tracking databases, installing, troubleshooting, and maintaining hardware and software, performing backup and recovery operations, consulting with users to identify needs and requirements, conducting feasibility studies and trade-off analyses, preparing business cases, and ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices.
May be required to support DLA's eProcurement system(s)
REQUIRED QUALIFICATIONS
Active Secret clearance with IT-I sensitivity
One of the following active IAT II or higher certifications:
Security+ CE
CASP+ CE
CCNA Security
CySA+
GICSP
GSEC
SSCP
CCNP Security
CISA
CISSP (or Associate)
GCED
GCIH
Computing Environment: DLA CE Cert IA Role/Function:
Server Admin M and Domain Admin Z (Cloud or Microsoft Operating System per DLA Approved CE)
AWS CSA Associate
AWS CSA Professional
AWS CS Specialty
AWS CSO Admin Associate
MCITP EA
MCSA: WS2012 & WS2016
MCSE: WS2012 & WS2016
MCA:DS
MCA: MS Windows Server Directory, GCDA, GCWN, MC: Azure AA
Technical Expert Status Accreditation (TESA) requirement for Germany; Bachelor and (3) years of specialized experience, Associate or Major Certificate and (7) years of specialized experience or High School and (11) years of specialized experience.
Overview
We are seeking an IT Support Specialist to join our team supporting DLA EWASS in Kaiserslautern, Germany.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Location: Kaiserslautern, Germany
Type of environment: Office (80% telework)
Noise level: Medium
Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel: at least 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
US Citizen
Active Secret Clearance
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
Auto-ApplyTechnology Specialist (Electrical Engineering, Computer Science) #21204 Wilmington
Technical assistant job in Wilmington, DE
Premier IP Boutique Firm with Cravath level compensation.
Among the leaders in every category of Patent Law and PTAB Activity.
Awarded "Outstanding Workplace Award" for a positive and healthy firm culture.
Represent primarily mid-sized to large companies.
REQUIREMENTS
• Strong background in Electrical Engineering, Computer Science, or closely related field (advanced degree preferred).
• Prior patent prosecution experience
• Superior writing skills and excellent academic credentials.
• Registered before the U.S. Patent & Trademark office.
SUMMARY
Vanguard Intellectual Partners (Vanguard-IP) specializes in the placement of IP/Patent professionals nationwide.
Our sole focus on intellectual property enables us to more deeply understand our clients' technical needs, and our candidates' individual talents and career interests. Our broad network of long-term client relationships gives us a competitive edge.
Our recruiters all have 10+ years of IP recruiting experience, and an exceptional record of success. We have superior knowledge of the IP job market, and offer trusted career advice for our candidates. We also have the resources and high-level contacts to get your resume noticed by the people who matter.
We look forward to speaking with you, and learning more about what you are seeking in your next opportunity.
CONFIDENTIALITY
At Vanguard-IP, we respect the confidentiality of every candidate who contacts us. Furthermore, we will always obtain expressed authorization before submitting your resume to any of our clients.
**Should you have an interest in exploring opportunities in another location, we have hundreds of openings in other markets. Please apply now and our team would be happy to review your information for this or other openings in your location of interest.
AAA Roadside Assistance Technicians
Technical assistant job in New Castle, DE
AAA is looking for dependable and empathetic individuals who truly enjoy helping others whether it's changing a flat tire, jump starting a car battery or towing a vehicle, and don't mind working outside in various weather conditions. AAA offers a competitive compensation package, a generous PTO plan, an excellent 401k plan and company match, and outstanding health insurance benefits. Overtime and monthly bonus opportunities available!
Apply TODAY for a Mobile Battery Technician or Tow Truck Technician position!
NO CDL required Paid Training! Hiring Immediately
We offer our Associates:
* A competitive base rate between $20.15/hr - $23.15/hr (based upon experience and position); paid on a bi-weekly basis
* Schedule determined after training and will include weekends
(Must be able to work days, evenings, and holidays)
* Plenty of overtime during peak season
* Monthly bonuses (potential to earn up to an additional $300 month!)
* Over 3 weeks of Paid Time Off (PTO) may be accrued during the first year of employment
* 8 Paid Holidays
* 401(k) plan with company match up to 6% (first 4% matched at 125%!)
* Medical, Dental, Vision, & Prescription Coverage
* Tuition reimbursement up to $5250/year and professional certifications
* Complimentary AAA Membership (inclusive of products & service discounts)
* PAID Training
* Uniforms and Tools provided
Do you have what it takes?
* Must be at least 21 years old
* Completion of a high school diploma or equivalent
* Possess and maintain a valid driver's license for the state where you reside; and maintain all state and local licensing requirements.
* Ability to pass a physical examination as required by Department of Transportation and/or Company policy.
* 3 years of experience in an automotive/mechanical environment, or technical school OR a minimum of 3 years of experience in a sales and/or customer service role is preferred.
* Lift and carry equipment weighing up to 75 pounds; bend, kneel and balance to change tires, inspect and to push vehicles; and use hand tools to provide service.
* Satisfactory pre-and post-employment screening results, including criminal, drug and motor vehicle screening.
* Operate passenger vehicles and light-medium duty trucks (both manual and automatic transmissions) while primarily working from a service vehicle.
* Communicate effectively in writing, verbally, via email and using assigned technology such as GPS (Global Positioning Systems).
* Successfully complete required departmental training courses within 60 days of hire, and additional future department training as required. (May need to adjust your schedule to attend training).
* Other duties as assigned
What will you do?
* Provide lock-out, fuel delivery, battery installation/removal, battery jump starts and tire change services using established guidelines and quality control procedures.
* Provide tow and recovery services using established guidelines and quality control procedures (Tow Truck Technician position).
* Sell, install, test and perform battery warranty services (Mobile Battery Technician position).
* Communicate with members effectively to keep them informed and to ensure their safety.
* Make sound decisions regarding the safe service of vehicles and to accommodate member needs.
* Enter call information accurately into in-truck technology, process payments, handle cash and complete reports as required.
* Conduct vehicle and equipment inspections to ensure safe operating condition and adequately secured at all times.
* Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand.
Ready? Let's do this!
If you are ready to make a difference in the lives of our customers and employees, apply now.
Full time Associates are offered a comprehensive benefits package that includes:
* Medical, Dental, and Vision plan options
* Up to 2 weeks Paid parental leave
* 401k plan with company match up to 7%
* 2+ weeks of PTO within your first year
* Paid company holidays
* Company provided volunteer opportunities + 1 volunteer day per year
* Free AAA Membership
* Continual learning reimbursement up to $5,250 per year
* And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Fleet
Auto-ApplyAAA Roadside Assistance Technicians
Technical assistant job in New Castle, DE
AAA is looking for dependable and empathetic individuals who truly enjoy helping others whether it's changing a flat tire, jump starting a car battery or towing a vehicle, and don't mind working outside in various weather conditions. AAA offers a competitive compensation package, a generous PTO plan, an excellent 401k plan and company match, and outstanding health insurance benefits. Overtime and monthly bonus opportunities available!
Apply TODAY for a Mobile Battery Technician or Tow Truck Technician position!
**NO CDL required** **Paid Training!** **Hiring Immediately**
We offer our Associates:
A competitive base rate between $20.15/hr - $23.15/hr (based upon experience and position); paid on a bi-weekly basis
Schedule determined after training and will include weekends
(Must be able to work days, evenings, and holidays)
Plenty of overtime during peak season
Monthly bonuses (potential to earn up to an additional $300 month!)
Over 3 weeks of Paid Time Off (PTO) may be accrued during the first year of employment
8 Paid Holidays
401(k) plan with company match up to 6% (first 4% matched at 125%!)
Medical, Dental, Vision, & Prescription Coverage
Tuition reimbursement up to $5250/year and professional certifications
Complimentary AAA Membership (inclusive of products & service discounts)
PAID Training
Uniforms and Tools provided
Do you have what it takes?
Must be at least 21 years old
Completion of a high school diploma or equivalent
Possess and maintain a valid driver's license for the state where you reside; and maintain all state and local licensing requirements.
Ability to pass a physical examination as required by Department of Transportation and/or Company policy.
3 years of experience in an automotive/mechanical environment, or technical school OR a minimum of 3 years of experience in a sales and/or customer service role is preferred.
Lift and carry equipment weighing up to 75 pounds; bend, kneel and balance to change tires, inspect and to push vehicles; and use hand tools to provide service.
Satisfactory pre-and post-employment screening results, including criminal, drug and motor vehicle screening.
Operate passenger vehicles and light-medium duty trucks (both manual and automatic transmissions) while primarily working from a service vehicle.
Communicate effectively in writing, verbally, via email and using assigned technology such as GPS (Global Positioning Systems).
Successfully complete required departmental training courses within 60 days of hire, and additional future department training as required. (May need to adjust your schedule to attend training).
Other duties as assigned
What will you do?
Provide lock-out, fuel delivery, battery installation/removal, battery jump starts and tire change services using established guidelines and quality control procedures.
Provide tow and recovery services using established guidelines and quality control procedures (Tow Truck Technician position).
Sell, install, test and perform battery warranty services (Mobile Battery Technician position).
Communicate with members effectively to keep them informed and to ensure their safety.
Make sound decisions regarding the safe service of vehicles and to accommodate member needs.
Enter call information accurately into in-truck technology, process payments, handle cash and complete reports as required.
Conduct vehicle and equipment inspections to ensure safe operating condition and adequately secured at all times.
Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand.
Ready? Let's do this!
If you are ready to make a difference in the lives of our customers and employees, apply now.
Full time Associates are offered a comprehensive benefits package that includes:
Medical, Dental, and Vision plan options
Up to 2 weeks Paid parental leave
401k plan with company match up to 7%
2+ weeks of PTO within your first year
Paid company holidays
Company provided volunteer opportunities + 1 volunteer day per year
Free AAA Membership
Continual learning reimbursement up to $5,250 per year
And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Fleet
Auto-ApplyRoadside Assistance & Tow Technician
Technical assistant job in New Castle, DE
AAA New Castle is seeking full time Tow Truck Technicians to join our Roadside Assistance team! Rain or shine, snow or ice, our drivers help our members when they need us most, whether it's changing a flat tire, jumpstarting a car battery or towing a vehicle. We are looking for dependable and empathetic individuals who truly love to help others and don't mind working outside in various weather conditions. AAA offers a competitive compensation package, a generous PTO plan, an excellent 401k plan and company match, and outstanding health insurance benefits. Overtime and monthly bonus opportunities available! Apply TODAY for a Tow Truck Technician position!*** NO CDL required*** ***Paid Training!*** **Hiring Immediately**We offer our Associates:
A competitive base rate starting at $23.15/hour, depending on experience. (Paid on a bi-weekly basis).
Schedule to be determined and must be able to work days, nights, weekends and holidays
Plenty of overtime during peak season
Monthly bonuses (potential to earn to additional $300-$500 per month!)
Over 3 weeks of Paid Time Off (PTO) 8 Paid Holidays
401(k) plan with company match up to 7% (first 4% matched at 125%!)
Medical, Dental, Vision and Prescription Coverage
FREE Life Insurance
FREE AAA Membership
Tuition Reimbursement
Paid Training
Uniforms and tools provided
Do you have what it takes?
Must be at least 21 years old
Completion of a high school diploma or equivalent.
Possess and maintain a valid driver's license for the state where you reside; and maintain all state and local licensing requirements.
Ability to pass a physical examination as required by the Department of Transportation and/or Company policy.
3 years of experience in an automotive/mechanical environment, or technical school OR a minimum of 3 years of experience in a sales and/or customer service role is preferred.
Lift and carry equipment weighing up to 75 pounds; bend, kneel and balance to change tires, inspect and to push vehicles; and use hand tools to provide service.
Satisfactory pre-and post-employment screening results, including criminal, drug and motor vehicle screening.
Operate passenger vehicles and light-medium duty trucks (both manual and automatic transmissions) while primarily working from a service vehicle.
Communicate effectively in writing, verbally, via email and using assigned technology such as GPS (Global Positioning Systems).
Successfully complete required departmental training courses within 60 days of hire, and additional future department training as required. (May need to adjust your schedule to attend training).
What will you do?
Provide lock-out, fuel delivery, battery jumpstarts and tire change services using established guidelines and quality control procedures.
Provide tow and recovery services using established guidelines and quality control procedures (
Tow Truck Driver position
).
Communicate with members effectively to keep them informed and to ensure their safety.
Make sound decisions regarding the safe service of vehicles and to accommodate member needs.
Enter call information accurately into in-truck technology, process payments, handle cash and complete reports as required.
Conduct vehicle and equipment inspections, ensure that all are in safe operating condition and that all requirements are met. Ensure that the fleet vehicle and all equipment are adequately secured at all times, including when the vehicle is not in use.
Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand.
Other duties as assigned.
Ready? Let's do this!
If you are ready to make a difference in the lives of our customers and employees, apply now.
Not ready to apply? Connect with us on LinkedIn, Facebook, or Twitter.
Full time Associates are offered a comprehensive benefits package that includes:
Medical, Dental, and Vision plan options
Up to 2 weeks Paid parental leave
401k plan with company match up to 7%
2+ weeks of PTO within your first year
Paid company holidays
Company provided volunteer opportunities + 1 volunteer day per year
Free AAA Membership
Continual learning reimbursement up to $5,250 per year
And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Fleet
Auto-ApplyAssisted Stretch Technician
Technical assistant job in Wilmington, DE
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Training & development
Assisted Stretch Technician (Body Coach) Current College Students Welcomed and given Hands-on Experience!
Location: North Wilmington
Job Type: Part-Time or Full-Time (1530+ hrs/week)
Pay: $17$25/hour + Tips + Commissions
Training: Paid & Provided ($850 value)
About StretchPlex
StretchPlex is Delawares leader in assisted stretching and performance recovery, delivering one-on-one stretch therapy in a premium boutique wellness setting. Our mission is to help people move better, feel better, and live betterwhether theyre active adults, busy professionals, or seniors seeking relief.
Were building a team of Body Coaches (Stretch Technicians) who are passionate about movement, anatomy, and helping others thrive.
What Youll Do
As a Stretch Technician at StretchPlex, youll guide clients through 25- and 50-minute one-on-one assisted stretch sessions designed to improve mobility, reduce pain, and enhance overall well-being. You'll deliver a hands-on, high-touch experience that makes clients feel cared for, seen, and energized.
Key Responsibilities
Lead dynamic, full-body assisted stretch sessions using StretchPlex protocols
Assess client flexibility, posture, and range of motion
Educate clients on the
why
behind every stretch to increase engagement and results
Provide safe, hands-on adjustments for proper alignment and movement patterns
Build rapport and maintain strong client relationships
Recommend packages, memberships, and rebooking based on client goals
Keep detailed notes and provide 'stretch homework' for continued progress
Maintain a clean, welcoming studio space and follow all safety protocols
Participate in ongoing education and training
Collaborate with team members and attend regular staff meetings
What Youll Receive
Competitive Pay + tips + commissions
Paid Training & Certification (100+ hours, $850 value)
Advancement opportunities into leadership or teaching roles
Employee wellness perks, studio discounts, and gear
Ongoing continuing education
Flexible scheduling with part-time and full-time shifts available
What Were Looking For
1+ year of hands-on bodywork, personal training, or manual therapy experience
Strong foundation in anatomy, kinesiology, or biomechanics
High-energy, empathetic communicator who truly cares about helping others
Professional, reliable, and team-oriented
Passionate about wellness, movement, and boutique fitness environments
Able to work evenings and weekends as needed
Minimum 15 hours/week availability
Preferred Backgrounds
We love candidates with a background in:
Personal Training (NASM, ACE, etc.)
Athletic Training or Sports Performance
Kinesiology, Physical Therapy, or Chiropractic
Licensed Massage Therapy
Yoga or Pilates Instruction
Former dancers or collegiate athletes
Why StretchPlex?
You wont just be another technician. At StretchPlex, we invest in your success with paid education, mentorship, and the opportunity to be part of something thats changing lives every single day. Our studios are supportive, high-energy environments where your skills are valuedand your growth is encouraged.
Apply Now
Ready to help others feel their best while growing your career? Submit your resume and a short note on why youre excited to join the StretchPlex movement to [insert email/contact form].
Stretch your skills. Empower others. Join the StretchPlex team.
PLC Technician - Relocation Assistance
Technical assistant job in Delaware City, DE
DIRECT HIRE: An amazing opportunity for an experienced PLC Technician to join a dynamic team in the Wilmington, Delaware area. The PLC Technician is responsible for maintaining, troubleshooting, and programming Siemens PLC and drive systems within a pharmaceutical packaging environment. This role supports ongoing production reliability, equipment optimization, and IT-related automation infrastructure across both the local and international manufacturing network. The ideal candidate will have a strong background in Siemens PLC programming, electrical/mechanical troubleshooting, and industrial automation.
Salary Range: $95K - $110K
Base Schedule: M-F, 8am - 5pm (Must be available for occasional off-shift or weekend support as needed for production)
Essential Responsibilities:
PLC & Automation Support
Program, troubleshoot, and maintain Siemens PLC/HMI systems and associated automation controls
Lead programming efforts for new installations, modifications, and process improvements
Analyze, test, and debug PLC code to ensure reliable, validated production performance
Maintain and document changes to PLC logic, programs, specifications, and electrical schematics
Provide technical assistance on control system errors, alarms, and performance issues
Maintenance & Troubleshooting
Perform electrical and mechanical troubleshooting on high-speed packaging equipment
Support daily maintenance tasks including installations, repairs, and preventive maintenance
Identify root causes of system faults and recommend/implement solutions for improved uptime
Collaborate with production and engineering teams to drive equipment optimization
IT/Systems Support
Assist in maintaining production-related IT infrastructure including HMI interfaces, server backups, and equipment communications
Install, configure, and support industrial computers, telephony, and peripheral systems
Ensure compliance with IT standards for pharmaceutical production systems
Provide on-site technical support, training, and collaboration during international visits
Documentation & Compliance
Create and update SOPs, PM tasks, change controls, and technical documentation for PLC systems
Participate in safety, quality, and compliance audits as required by cGMP and internal procedures
Provide technical training for operations and maintenance personnel on automated systems
Project & Continuous Improvement
Participate in capital projects and system upgrades related to automation and process control
Identify and recommend automation improvements tied to yield, throughput, and reliability
Support lean manufacturing and Six Sigma initiatives as applicable
Global Collaboration & Travel
Support shared automation and maintenance responsibilities across company plants in Germany
Coordinate with international teams on standardization, best practices, and equipment optimization
Travel to Germany approximately 15-20% of the time, estimated at 4 trips per year for 1-2 weeks per trip
Qualifications/Competencies:
Associate's or Bachelor's degree in Electrical Engineering Technology, Mechatronics, Automation, or a related field preferred.
Minimum of 3-5 years of experience in industrial PLC programming and troubleshooting (Siemens strongly preferred).
Hands-on experience with Siemens S7, TIA Portal, WinCC, or equivalent HMI software.
Proficiency with industrial control systems including VFDs, sensors, relays, and safety circuits.
Ability to read and interpret electrical schematics, P&IDs, and mechanical diagrams.
Familiarity with cGMP, FDA, or regulated manufacturing environments is a strong plus.
Strong analytical, organizational, and communication skills.
Ability to work independently and prioritize tasks in a fast-paced production setting.
Physical Demands:
While performing the duties of this job, this team member is occasionally required to stand, walk, sit, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment:
While performing the duties of this job, this team member is working within normal manufacturing conditions at a moderate noise level. On occasion they may need to perform some duties within the hot, dusty, or cramped areas. Additional PPE is required.
Once you apply, please text "PLC" to ************ for a faster reply.
INDH
Auto-ApplyBilingual Support Technician
Technical assistant job in Delaware
About WiSys WiSys is a Warehouse Management System (WMS) software solutions designed to integrate seamlessly with ERP platforms such as SAP Business One and Macola. Our mission is to optimize warehouse operations and streamline supply chain efficiency for our clients.
Job Summary
WiSys is seeking a motivated and customer-focused Bilingual Support Technician to join our support team. The ideal candidate will have a solid understanding of ERP systems, strong technical skills, and a passion for solving problems. This role requires fluency in both English and Spanish and involves providing support to end-users, troubleshooting software issues, writing SQL queries, and generating reports using Crystal Reports.
Key Responsibilities
* Provide front-line technical support to customers using WiSys software.
* Troubleshoot issues related to SAP Business One and Macola ERP systems.
* Use SQL Server Management Studio to query databases, and analyze data.
* Create, modify, and troubleshoot Crystal Reports.
* Respond to customer inquiries via phone, email, or support ticketing system.
* Document support cases, resolutions, and best practices.
* Collaborate with internal teams (development, QA, implementation) to resolve complex issues.
* Assist in onboarding and training of new users.
* Maintain a high level of customer satisfaction through effective communication and technical expertise.
Qualifications
* Required Experience:
* Previous Experience working with a WMS (Warehouse Management System)
* Previous experience in a technical support desk or helpdesk environment.
* Experience with SAP Business One ERP and/or Macola ERP or other ERP.
* Proficiency in SQL and ability to write and troubleshoot SQL syntax.
* Familiarity with SQL Server Management Studio (SSMS).
* Experience with Crystal Reports development and support.
* Skills:
* Excellent problem-solving and analytical skills.
* Strong people skills and customer service orientation.
* Clear and professional communication abilities in both English and Spanish (spoken and written).
* Ability to work independently and collaboratively in a fast-paced environment.
* Preferred Qualifications
* Knowledge of warehouse or supply chain processes.
* Experience supporting warehouse management systems (WMS).
* Background in software implementation or training.
Automotive Technician - Relo Assistance, Not Flat Rate & No Stress
Technical assistant job in Lewes, DE
Do you want to eliminate work stress from your life? Are you burnt out and tired of working Flat Rate? Do you want to work in a fun place and work on all sorts of cars from Classics to Exotics/Eclectics to standard cars?
We're a well-established restoration shop in Lewes DE. We've been in business for 10 years where we restore and sell cars; we also maintain and service all our customers' cars including moderns and classics. We're not on Flat Rate so we all work as a team; we have a lot of camaraderie and we support each other. We are focused on outcome with flexibility.
If you're not from the area, Lewes DE is a beach town with affordable housing, low cost of living and low taxes. It's a great place to raise a family.
We are growing rapidly, and we are looking for 2 experienced automotive technicians who aren't afraid to work on all types of cars to join our team. If you are looking for your next and maybe last long-term career move and want to enjoy a good work-life balance, we'd love to meet you and show you around.
Benefits for Automotive Technician
Relocation Assistance
Guaranteed hourly pay (No Flat Rate!)
Health benefits
401(k) retirement plan
Paid Holidays & Vacation
Paid Training
Long-term, stable employment - we invest in your career
Well-maintained equipment
Monday to Friday workweek
Friendly, drama-free team environment
Qualifications of Automotive Technician
If you are a skilled automotive technician with positive attitude, and you value teamwork, communication, and professionalism, we'd love to meet you. A valid Driver's License is required.
Related keywords: tech, mechanic, automotive technician, automotive, diagnostic technician, A technician, ASE, auto repair, electrical, foreman, automotive jobs, auto tech, lead tech, independent shop, family-oriented
Tech Risk and Controls Associate
Technical assistant job in Wilmington, DE
Join our team to innovate in risk mitigation, leveraging your skills in a fast-paced, impactful environment.
As a Tech Risk & Controls Associate in the Cybersecurity and Technology Controls organization, you will be a part of a team that supports the implementation of risk mitigation strategies, controls and action plans for the firm. Working closely with the technology risk teams and cross-functional partners, you contribute your skills and insights to the continuous improvement of risk management methods. As a valued member of the team, you will have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on technology risk and controls at the firm.
Job responsibilities
Assist in monitoring technology risks, ensuring compliance with firm standards, regulatory requirements, and industry best practices
Collaborate with stakeholders to develop and implement risk mitigation strategies, controls, and action plans for technology-aligned processes
Monitor and evaluate the effectiveness of implemented controls, contribute to the recommendations for improvements and addressing gaps in risk management
Communicate risk-related findings and updates to relevant stakeholders, ensuring alignment with organizational objectives and risk appetite
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in technology risk management, information security, or a related field
Proficient in risk identification, assessment, and control evaluation, with a strong understanding of industry standards
Strong understanding in Technology and Cyber domains such as Data, Access and Vulnerability Management
Demonstrated ability to analyze complex issues, develop risk mitigation strategies, and communicate effectively with stakeholders
Exposure to risk management frameworks, regulations, and industry best practices
Preferred qualifications, capabilities, and skills
CISM, CRISC, CISSP, or other industry-recognized risk certifications
Risk management experience in AI/ML or Cloud platforms such as AWS
Auto-ApplyTechnical Phone Support, Gas Chromatography (GC)- Analytical Instrumentation
Technical assistant job in Wilmington, DE
This position will support the United States and Canada customer base, our team operates within four time zones, with work shifts assigned based on business need between 8 am - 8 pm ET. This position will specifically covering the Eastern Time Zone shift (8:00 AM - 5:00 PM ET).
Candidate must reside near or be willing to relocate to our Wilmington Delaware location, Little Falls Site.
As an Online Technical Support Engineer, you will provide remote post-sales technology support and technical services to external customers and/or internal field personnel utilizing remote diagnostic capabilities. This includes reactive actions that result in a timely and cost-effective problem resolution for customers and proactive preventive actions. As an Online Technical Support Engineer, you will help customers with questions regarding Gas Chromatography (GC), for hardware, software and some applications.
The successful candidate should also be willing to eventually support GC/MS products within the Agilent portfolio. This is an entry level position and Agilent will provide all the necessary service training as required.
Responsibilities include in-depth technical support, remote troubleshooting of customers' applications, positioning consulting and education services, using telephone, chat and remote internet collaboration or e-Learning platforms.
May support 3rd party products and occasionally visit customer sites, must be able to travel occasionally for technical training.
You will also leverage post sales interactions with customers to probe and qualify further revenue opportunities and provide highly qualified leads to Agilent sales teams.
Qualifications
* Must have completed all required course work to obtain a Bachelors, Masters or other University degree in Chemistry, Biochemistry, Biology, Microbiology or similar science focused field highly preferred; may consider an equivalent combination of education, training and experience.
* 1+ years of relevant experience with Agilent analytical instrumentation preferred, including hardware and software.
* Logical troubleshooting skills.
* Ability to make decisions and juggle multiple competing priorities, demonstrated multi-tasking skills.
* Excellent verbal and written communication skills.
Additional Details
This job has a full time weekly schedule. Applications for this job will be accepted until at least October 9, 2025 or until the job is no longer posted.
The full-time equivalent pay range for this position is $27.15 - $42.43/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: *************************************
Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *********************************
Travel Required:
Occasional
Shift:
Day
Duration:
No End Date
Job Function:
Services & Support
Auto-ApplyTech Risk and Controls Associate
Technical assistant job in Wilmington, DE
JobID: 210677381 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $85,500.00-$130,000.00 Join our team to innovate in risk mitigation, leveraging your skills in a fast-paced, impactful environment.
As a Tech Risk & Controls Associate in the Cybersecurity and Technology Controls organization, you will be a part of a team that supports the implementation of risk mitigation strategies, controls and action plans for the firm. Working closely with the technology risk teams and cross-functional partners, you contribute your skills and insights to the continuous improvement of risk management methods. As a valued member of the team, you will have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on technology risk and controls at the firm.
Job responsibilities
* Assist in monitoring technology risks, ensuring compliance with firm standards, regulatory requirements, and industry best practices
* Collaborate with stakeholders to develop and implement risk mitigation strategies, controls, and action plans for technology-aligned processes
* Monitor and evaluate the effectiveness of implemented controls, contribute to the recommendations for improvements and addressing gaps in risk management
* Communicate risk-related findings and updates to relevant stakeholders, ensuring alignment with organizational objectives and risk appetite
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in technology risk management, information security, or a related field
* Proficient in risk identification, assessment, and control evaluation, with a strong understanding of industry standards
* Strong understanding in Technology and Cyber domains such as Data, Access and Vulnerability Management
* Demonstrated ability to analyze complex issues, develop risk mitigation strategies, and communicate effectively with stakeholders
* Exposure to risk management frameworks, regulations, and industry best practices
Preferred qualifications, capabilities, and skills
* CISM, CRISC, CISSP, or other industry-recognized risk certifications
* Risk management experience in AI/ML or Cloud platforms such as AWS
#CTC
Auto-ApplyProduct Support Specialist
Technical assistant job in Delaware
Req number:
R6370
Employment type:
Full time
Worksite flexibility:
OnsiteWho we are
CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
As the Product Support Specialist you will be responsible for assisting clients in navigating Medicaid eligibility processes, ensuring compliance with Federal and State laws, and providing exceptional support throughout the application journey.
Job Description
We are looking for a Product Support Specialist for a full-time, fully onsite opportunity in Newark, DE. The selected candidate will provide data entry of Medicaid Renewal applications, ensuring a quality application is entered into the eligibility system.
What You'll Do
Learn, understand, and follow Federal and State laws, Federal and State Medicaid laws, rules, regulations, standards, and State Policies related to programs of public assistance.
Follow all CAI and State Security requirements.
Access available computer inquiry systems to obtain necessary verifications.
Onboard new clients with an “intake” questionnaire to assess an applicant's eligibility for Medicaid benefits.
Analyze the applicant's financial data, and input calculations into eligibility system.
Conduct client interviews to obtain and exchange general and sensitive information for the purpose of determining eligibility.
Work closely with the client to securely collect application documents via digital files (pdf, jpg, etc.).
Document all case management details using eligibility system.
Attend one on ones and staff meetings to stay informed about processes and procedures.
Perform added case management responsibilities as needed.
What You'll Need
Required:
High school diploma or equivalent
One year data entry experience
One year customer service experience
Strong proficiency with Microsoft Office Suite
Outstanding organization skills with strong attention to detail
Ability to analyze financial calculations.
Ability to problem solve.
Strong written and verbal communication skills
Fluent in English
Responsible and independent individual that wants to make a difference in the community, working in a team-oriented environment.
Transportation to/from office, dependable and on-time
Be available to work a minimum of a Saturday a month, if necessary
Ability to work 100% onsite
Ability to remain seated for extended periods and work in a stationary position at a desk
Preferred:
Knowledge of Medicaid or Public Programs of Assistance eligibility
Minimum of one year case management or processing programs of assistance for State government experience
Minimum of one year determining compliance with State and Federal laws, rules, regulations, policies and procedures, or related experience
Strong written and Bilingual communication skills
Physical Demands
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
$18-$20 per hour
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Auto-ApplyMIS Operations Help Desk Technician
Technical assistant job in Wilmington, DE
JOB RESPONSIBILITIES:
Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount. Performs services and analyses for improvements as assigned.
Responsible for responding to service requests to the MIS help extension by utilizing general knowledge and problem-solving skills or to recommend proper MIS personnel for response.
Maintains supported systems as required. Includes running backups, editing system data, running reports, troubleshooting, etc...
Responsible for assisting with necessary changes to telephone system hardware and cabling.
Sets up new accounts within the telephone system.
Performs LAN maintenance as directed by the Systems group as necessary.
Responsible for knowledge of, and adherence to Company and Departmental Policies.
Displays a courteous and helpful attitude at all times when dealing with the public and Builds Rewarding Relationships.
Communicate (both written and verbal) with and promote positive team members and guest relations.
Maintain professionalism at all times when working with other team members and/or guests.
Performs all other duties as assigned.
JOB REQUIREMENTS:
One (1) to Two (2) years computer operations; with hardware and software knowledge from a user and technical standpoint.
Knowledge of LAN and MS Office Software is required.
Must have strong problem-solving skills and good interpersonal communication skills.
Must be able to successfully complete the background check and licensing process, required by the Delaware Lottery.
Act with discretion and maintain confidentiality in handling sensitive information.
Must be able to wear and appear comfortable in the assigned uniform provided by Delaware Park.
Must be able to walk and stand for at least a full eight (8)-hour shift.
Must be able to lift, up to 40 lbs in weight and be able to push or pull up to 50 lbs in weight throughout the shift
Ability to bend, reach, pull, push, kneel, squat, and grasp as needed.
Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.
Zone assignments covering large areas with long walking distances, Work areas could have high volumes and be located in small spaces, diverse clientele, noise, music, minimal and/or bright lighting, and variation of climate control.
The ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management is mandatory.
Must be able to handle all types of guest-related situations; relay all guest compliments and complaints to department management.
For a full list of our career opportunities, please visit ****************************
Auto-Apply