Technical assistant jobs in District of Columbia - 209 jobs
Senior Technical Advisor (Level 5)
Northrop Grumman Corp. (Au 4.7
Technical assistant job in Washington, DC
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
We are seeking cleared a Senior Technical Advisor to work onsite at the Pentagon in Washington DC.
This role provides advisory technical support to a senior intelligence executive in the Office of the Undersecretary of Defense for Intelligence and Security. Must be well versed in all aspects of the intelligence disciplines and an understanding of their domains (SIGINT, GEOINT, HUMINT, MASINT, etc.) as well as their roles in the intelligence cycle. Understand the staffing processes and offices in military headquarters, specifically within the Department of Defense and the Intelligence Community. Work within the policy framework of the intelligence community understanding the roles. Understand the defense planning, programming and budgeting processes as they relate to the intelligence community. Comprehend the intelligence community's role relating to defense acquisition. Be able to assist the senior executive as it relates to daily interactions and prepare the executive with technically detailed support to assist in decision-making. Work within a staff comprising Joint Hard Targets, Foreign Materiel Acquisition, and Global Access Integration and assist the senior in engagement on their behalf with a strong understanding of their issues and policy positions. Coordinate staffing processes working with mid-level staff and action officers as well as senior leadership.
Essential Functions:
Advise and support the senior executive in the Undersecretary of Defense for Intelligence and Security in the Pentagon, Director for Joint Hard Targets Strategies, Global Access and Integration, and Foreign Materiel Acquisition with intelligence technical guidance.
Work with the director's staff and coordinate their actions on behalf of the director
Prepare the director for meetings and consultations with other offices and executives across the Intelligence Community and the Department of Defense.
Schedule high-level meetings and provide background to prepare the executive for successful engagement.
Assist in advising for executive level budget discussions for the Military Intelligence Program (MIP) planning and programming.
Basic Qualifications:
Bachelor's degree and 12 years of related experience.
NOTE: 4 years of relevant work experience can be substituted for the degree.
Active TS/SCI clearance and willingness to undergo a CI poly
US Citizenship is required
12 years' experience leading DoD intelligence efforts in support of military requirements
Experience supporting senior staff officers
Preferred Qualifications:
Demonstrated experience working with multi-organizational teams
Previous Pentagon Staff Experience
Experience providing analytic support to planning, execution and assessment of intelligence operations
Experience with Special Access Program processes and procedures
Experience briefing senior US government officials
Familiarity with DoD and Service intelligence policy and processes and the Joint Operations Planning Process
Working knowledge of Service, Department and Intel Community capabilities
Team builder, collaborator, effective communicator, capacity to manage senior level engagements
Ability to negotiate and integrate different viewpoints
Able to provide direction to determine priorities to achieve goals
Able to prepare and analyze data and figures
Salary Range: $155,500.00 - $233,300.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
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$155.5k-233.3k yearly 2d ago
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Patent Prosecution Associate - Elite IP for Emerging Tech
Vanguard-Ip
Technical assistant job in Washington, DC
AmLaw 100 Firm with Cravath level compensation.
Per the Global IP Awards: "US Patent Prosecution Firm of the Year." A Go-To Firm for Emerging Tech Companies.
Among the leaders in "Best Performing" rankings.
REQUIREMENTS
Candidates should have an electrical engineering, computer engineering, computer science, data science, or physics background or equivalent experience. A USPTO registration number, superior academic credentials, and excellent oral, written, and interpersonal skills are essential. Admission to the Bar in the jurisdiction where the work is being performed is also required.
SUMMARY
Vanguard Intellectual Partners (Vanguard-IP) specializes in placing IP/Patent professionals nationwide.
Our focus on intellectual property allows us to understand our clients' technical needs and our candidates' talents and career interests. Our extensive network of long-term client relationships provides a competitive edge.
Our recruiters have over 10 years of IP recruiting experience and a proven success record. We possess in-depth knowledge of the IP job market and offer trusted career advice. We also have the resources and contacts to ensure your resume gets noticed by the right people.
We look forward to discussing your next opportunity with you.
CONFIDENTIALITY
At Vanguard-IP, we respect candidate confidentiality. We will always obtain your explicit authorization before submitting your resume to any client.
If you are interested in opportunities in other locations, we have hundreds of openings in various markets. Please apply now, and our team will review your information for this or other suitable openings in your preferred location.
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$58k-93k yearly est. 2d ago
Senior eDiscovery Technical Advisor
Emergencymd
Technical assistant job in Washington, DC
Evolver Federal, a Converged Security Solutions company, is an information technology company serving the Federal, Commercial, and Legal markets that addresses client challenges in the present and transitions clients into the future by introducing efficient and effective IT solutions. With a dedicated focus on client satisfaction, CSS has proven its value time and time again, from managing day-to-day operations to skillfully navigating the implementation and support of new technologies. Our core competencies are infrastructure, application development, cybersecurity, cloud, end-user support, data analytics and legal services.
This position requires an Active TS Clearance and to work onsite 5 days a week in Washington, DC.
Responsibilities
The eDiscovery Technical Advisor (ETA) provides professional eDiscovery Litigation Technical services designed to promote a consistent, repeatable, and legally defensible process for identifying, preserving, collecting, processing and producing Electronically Stored Information (ESI) in response to discovery requests.
ETAs serve as expert technical users of electronic discovery applications to support attorneys and paralegal specialists who are responsible for responding to requests related to civil and criminal matters, congressional inquiries, FOIA requests and other inquiries.
The ETA will manage case matter within an electronic discovery review and analysis platform to include, but not limited to: creating cases; adding collected source data; handling user access rights; uploading data logs; de-duplicating collected source data; identifying data gaps; merging/verifying data; Coordinate collection results with client stakeholders responsible for processing discovery for review/redaction/release.
Adhere to polices and technical procedures and provide agency attorneys, paralegals, and other users of the electronic discovery review platform with training and other technicalassistance.
The ETA coordinates with the Discovery IT support team on emerging technologies; development of methods to Discovery data in new technologies, and recommend process improvement, such as leveraging Robotic Process Automation to automate task and improve efficiency.
Basic Requirements
An Active and Current Top Secret federal security clearance.
At least 5 years of experience using eDiscovery platforms or equivalent software to perform collection of Electronically Stored Information (ESI).
3 years of experience with Enterprise IT systems, such as MS Exchange, file servers, and SharePoint, and demonstrated ability to write search criteria.
Preferred Requirements
Strong oral and written communication skills, particularly to translate legal requirements to technical requirements.
Demonstrated experience with ESI collection tools and/or eDiscovery Platforms (Clearwell, Relativity, or equivalent) to facilitate identification, Analysis and Production of ESI in support of civil and/or criminal matters.
Familiarity with end-to-end lifecycle management of litigation support matters.
Knowledge of, or demonstrated interest and aptitude for learning, legal framework that define civil and/or criminal electronic discovery practices.
Demonstrated success at working collaboratively with clients and/or attorneys to drive litigation projects forward.
Ability to provide ad hoc support to end users of the electronic discovery review platform repository.
Working knowledge in identifying, preserving, collecting, processing, and producing ESI in support of civil litigation, select FOIA requests, Congressional and other external inquiries.
Understanding of scripting and automation technologies, such as PowerShell, Python, and RPA, highly desired.
Evolver Federal is an equal opportunity employer and welcomes all job seekers. It is the policy of Evolver Federal not to discriminate based on race, color, ancestry, religion, gender, age, national origin, gender identity or expression, sexual orientation, genetic factors, pregnancy, physical or mental disability, military/veteran status, or any other factor protected by law.
Actual salary will depend on factors such as skills, qualifications, experience, market and work location. Evolver Federal offers competitive benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.
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$96k-128k yearly est. 1d ago
HELP DESK TECHNICIAN
Reliant Technology 3.7
Technical assistant job in Washington, DC
Ignite is an ISO 9001:2015 and CMMI Services Level 3 and Development Level 2 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB), headquartered in Huntsville, AL. By design, Ignite is a provider of professional services to customers in educational, federal, and commercial industries and in every action seeks to be the preeminent provider within this business space.
The Help Desk Technician provides Tier I and Tier II technical support to end users in support of mission-critical government systems. This role is responsible for responding to user incidents and service requests, troubleshooting hardware and software issues, and documenting resolutions within the service management system. The Help Desk Technician ensures timely, professional customer support while adhering to established procedures, service level agreements (SLAs), and security requirements in a cleared environment.
This position is contingent upon contract award.
Job Requirements
Key Responsibilities:
* Provide Tier I and Tier II technical support for end users, resolving incidents related to hardware, software, and system access.
* Receive, log, track, and manage service tickets in accordance with established ITSM processes and SLAs.
* Diagnose and troubleshoot technical issues, escalating unresolved or complex problems to higher-tier support as appropriate.
* Communicate clearly and professionally with users regarding issue status, resolution steps, and follow-up actions.
* Document incident resolutions, troubleshooting steps, and knowledge articles to support continuous improvement.
* Support account management activities, including password resets, access requests, and basic system configuration.
* Ensure compliance with security policies, procedures, and operational standards when handling user requests.
Minimum Education and Qualifications - Journeyman Level:
* Education:
* Bachelor's degree in Information Technology, Computer Science, or a related field
* Required Experience:
* Minimum of 5+ years of experience providing customer support, technical troubleshooting, and service ticket management.
* Experience supporting users in an IT service desk or help desk environment.
* Strong customer service, communication, and documentation skills.
* Preferred Experience:
* CompTIA A+
* CompTIA Network+
* ITIL Foundation or equivalent certification
We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.
Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
$54k-94k yearly est. 4d ago
IT Support Specialist
Enlightened Inc. 4.1
Technical assistant job in Washington, DC
The primary responsibility of the IT Inventory Technician, is to provide support to the IT Inventory team with receiving, ensuring that received assets are put in the proper locations and scanned into the Asset Management Tool. The IT Inventory Technician will also be responsible for assisting with Asset disposal process, including removing and degaussing Storage devices.
Receive shipments, Scan all assets into the Asset management Tool.
Store in appropriate designated locations.
Move/Retrieve assets marked for disposal.
Remove Storage devices from assets marked for disposal, label as appropriate and degausse as needed.
Deliver received devices to end users/groups.
Participate in Imaging End points and PC Replacement activities.
All other related duties as assigned.
Daily Operations
Receive, Scan into IT Asset Management Tool and Report assets being delivered or returned to CLIENT
Ensure that Warehouse is neatly arranged at all times and assets placed in the appropriate location/s
Issue and/or Deliver Assets to customer
Degauss Operations
Assist with receiving Assets to be Surplussed
Scan Assets into ITAM Tool
Remove Storage Devices from Asset and Label appropriately
Degauss Storage device as required per SOP
PC Replacement Operations:
Assist with Asset Imaging, End user asset reconciliation and other PC Replacement activities as required.
Reporting:
Provide reports as needed
$43k-62k yearly est. Auto-Apply 60d+ ago
Imaging Technical Assistant I
Medstar Research Institute
Technical assistant job in Washington, DC
About the Job MedStar Health is looking for an Imaging TechnicalAssistant I to join our team at MedStar Washington Hospital Center! This position is part-time, with hours on night shift 1900-0730 Saturday and Sunday. As an Imaging TechnicalAssistant I, you will assist nurses, technologists, radiologists, and clerical staff in providing service and assistance to patients having procedures in the Radiology Department.
Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!
Primary Duties:
* Prepares patient for procedure; positions patient on the exam table. (May assist patient with changing clothes.) Checks for the appropriate clinical indication for the procedure ordered and ensures patient has a written order for the procedure from the referring physician. Transports patients to and from procedure room and/or nursing unit. Escorts and help patients go to the bathroom.
* Loads contrast into pressure injector per manufacturer's guidelines. Monitors environmental maintenance department. Cleans up used supplies, linen, and equipment after each procedure. Stocks rooms with needed supplies and linens daily. Sets up trays, supplies, and saline solutions used in procedures while maintaining a sterile field.
* Organizes radiology films for return to the film library daily. Locates and retrieves old films as needed for current procedures and comparative studies. Maintains records and forms in the department. Monitors inventory of medical materials and office supplies and requests replenishment to maintain adequate stock levels.
* Prepares equipment and supplies for processing by Sterile Processing Department. Locates equipment and supplies as needed. Acts as liaison between radiology department and other departments (i.e., Linen Services, Facilities, Telecommunications, Environmental Services) as necessary. Provides coverage at the Reception Desk as needed by providing telephone coverage, greeting patients, directing visitors, and scheduling patients for procedures if necessary. Notifies technical staff when patient wait is more than 15 minutes and explains delay(s) to the patient.
* Transports laboratory specimens and retrieves drugs and blood products. Participates in the orientation of new Tech Aides, transporters, and material managers. Assists with processing Fellows and/or Residents within the department.
Qualifications:
* High School Diploma or GED with preferred additional training or experience as a Nursing Assistant.
This position has a hiring range of
USD $18.54 - USD $27.76 /Hr.
MedStar Health is looking for an Imaging TechnicalAssistant I to join our team at MedStar Washington Hospital Center! This position is part-time, with hours on night shift 1900-0730 Saturday and Sunday.
As an Imaging TechnicalAssistant I, you will assist nurses, technologists, radiologists, and clerical staff in providing service and assistance to patients having procedures in the Radiology Department.
Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!
Primary Duties:
* Prepares patient for procedure; positions patient on the exam table. (May assist patient with changing clothes.) Checks for the appropriate clinical indication for the procedure ordered and ensures patient has a written order for the procedure from the referring physician. Transports patients to and from procedure room and/or nursing unit. Escorts and help patients go to the bathroom.
* Loads contrast into pressure injector per manufacturer's guidelines. Monitors environmental maintenance department. Cleans up used supplies, linen, and equipment after each procedure. Stocks rooms with needed supplies and linens daily. Sets up trays, supplies, and saline solutions used in procedures while maintaining a sterile field.
* Organizes radiology films for return to the film library daily. Locates and retrieves old films as needed for current procedures and comparative studies. Maintains records and forms in the department. Monitors inventory of medical materials and office supplies and requests replenishment to maintain adequate stock levels.
* Prepares equipment and supplies for processing by Sterile Processing Department. Locates equipment and supplies as needed. Acts as liaison between radiology department and other departments (i.e., Linen Services, Facilities, Telecommunications, Environmental Services) as necessary. Provides coverage at the Reception Desk as needed by providing telephone coverage, greeting patients, directing visitors, and scheduling patients for procedures if necessary. Notifies technical staff when patient wait is more than 15 minutes and explains delay(s) to the patient.
* Transports laboratory specimens and retrieves drugs and blood products. Participates in the orientation of new Tech Aides, transporters, and material managers. Assists with processing Fellows and/or Residents within the department.
Qualifications:
* High School Diploma or GED with preferred additional training or experience as a Nursing Assistant.
$18.5-27.8 hourly 12d ago
Imaging Technical Assistant I
HH Medstar Health Inc.
Technical assistant job in Washington, DC
About the Job MedStar Health is looking for a Part-time Weekend (Sat & Sunday 12 hr shift/days) Imaging TechnicalAssistant I to join our team at Medstar Washington Hospital Center. As an Imaging TechnicalAssistant I, you will assist nurses, technologists, radiologists, and clerical staff in providing service and assistance to patients having procedures in the Radiology Department.
Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!
Primary Duties:
* Prepares patient for procedure; positions patient on the exam table. (May assist patient with changing clothes.) Checks for the appropriate clinical indication for the procedure ordered and ensures patient has a written order for the procedure from the referring physician. Transports patients to and from procedure room and/or nursing unit. Escorts and help patients go to the bathroom.
* Loads contrast into pressure injector per manufacturer's guidelines. Monitors environmental maintenance department. Cleans up used supplies, linen, and equipment after each procedure. Stocks rooms with needed supplies and linens daily. Sets up trays, supplies, and saline solutions used in procedures while maintaining a sterile field.
* Organizes radiology films for return to the film library daily. Locates and retrieves old films as needed for current procedures and comparative studies. Maintains records and forms in the department. Monitors inventory of medical materials and office supplies and requests replenishment to maintain adequate stock levels.
* Prepares equipment and supplies for processing by Sterile Processing Department. Locates equipment and supplies as needed. Acts as liaison between radiology department and other departments (i.e., Linen Services, Facilities, Telecommunications, Environmental Services) as necessary. Provides coverage at the Reception Desk as needed by providing telephone coverage, greeting patients, directing visitors, and scheduling patients for procedures if necessary. Notifies technical staff when patient wait is more than 15 minutes and explains delay(s) to the patient.
* Transports laboratory specimens and retrieves drugs and blood products. Participates in the orientation of new Tech Aides, transporters, and material managers. Assists with processing Fellows and/or Residents within the department.
Qualifications:
* High School Diploma or GED with preferred additional training or experience as a Nursing Assistant.
This position has a hiring range of
USD $17.94 - USD $26.95 /Hr.
$17.9-27 hourly 60d+ ago
Technical Support Analyst
JBA International 4.1
Technical assistant job in Washington, DC
https://www.linkedin.com/jobs/view/**********/?eBP=CwEAAAGLjT4m_cYlcVZPNb6v-DuAe6E444kUtUApzaFt3O-9JP92fN5L8GjuCAA-RlQxYeLlwNazhxEBjLuxNVwkFI6ZXUOZ0SCUI_0nqsP5LJD6ze2DHIGx6HUXVHeFMQJImr1EwqqOzf7cGGE-HnRnF70rGMlg5h3ZUzXJ_Ig9On-MLzGSc4okpoW8q5WaldE1x44Wef8g6sU1RpKseVYrdqxAt6oTnzCvFdv90QLTq-o8G16fHCWTnSNW4Nx_fHbuOKOKiyR5hHdJMcb10LYT9WsfOB_JWoRt5JXJkMqB9L6YYVHJSukf6F2MwtssmTFZyQMKSebmzZo2htSgksKOcYMR22S9eiPM3BQlksRpgJI5wmdpa6iCYUjJgVvx&ref Id=JayItgDmuUKunPttf%2Bxxug%3D%3D&tracking Id=bSWXB3Sn3vtT29Z2V688Ig%3D%3D
About the job Washington, District of Columbia Job Description Responsibilities:
Foster and exemplify customer-first service.
Assist with all technical support activities for the DC Office. May be asked to assist with technical support for other regional offices as needed.
Monitor e-mail and skype for un-ticketed user requests and incidents that were not sent via the Service Desk and ticket as appropriate.
Work closely with other firmwide IT techs as necessary to assist them with local technical issues and take proper steps to escalate to Regional Manager or Service Desk.
Attend bi-monthly Technical Analyst meetings and provide feedback regarding best practices, lessons learned, new troubleshooting findings or methods.
Support off-hours needs related to moves, computer room upgrades, scheduled maintenance outages, projects and urgent user support matters.
Assist with occasional one-on-one user training.
Initiate, complete, and follow-through with all assigned and self-generated tickets.
Maintain IT Asset Management database to ensure it is kept current and accurate.
Build firm standard PCs and laptops per firm guidelines.
Organize, build, and maintain proper loaner and hot-swap equipment and deliver to users on time per firm guidelines.
Assist with maintaining printer maintenance records and inventory, and, swap printers as equipment reaches end of life and new equipment is received.
Serve as a vendor contact for all printer problems.
Provide mobile device support for iPhones, Androids, and iPads in accordance with the firm's AirWatch program.
Provide setup and support of remote access and two-factor authentication software (MFA).
Advise DC-IT Manager regarding any requests or incidents that should be immediately reported to his/her attention.
Provide proper follow-up, updates, and project status to the manager. Ensure proper follow-up is provided to all end users who may have reported a problem or requested technicalassistance from the DCTechnical Support group.
Provide assistance with audio visual/teleconferencing setups, including:
Laptop/projector connections.
TVs including Plasma, LCD, or LED
Support and maintain over 20 conference rooms including a conference center with 100 plus capacity.
Support and setup our internal videoconference solution as well as external videoconferencing solutions such as WebEx, Skype and Zoom.
Install and beta test new technology, and, assist with telecom-related issues as necessary.
Support Wi-Fi, cellular data, laptop cards and Mi-Fi devices.
Install and test new hardware and software technology.
Assist with LAN cabling patching and troubleshooting; and act as remote hands for network engineers.
Complete workstation set-ups for new arrivals, visitors, etc. and complete equipment moves per schedule and at times not scheduled.
Perform approved software installations and other tasks as requested by the Regional IT Manager or as required by customers.
In rotation with other local IT staff, serve as 24/7 on-call emergency technician.
Closely monitor the ChangeGear service management system to ensure assigned tickets are updated in a timely manner. Use the best business protocol for follow up communication with an end user.
Conduct routine inspections of various IT spaces, e.g., conference rooms, visitor offices, MDF, IDF rooms.
Quickly assess and escalate hardware and/or network problems to third level IT support groups for assistance. Proactively review current infrastructure and assert good judgment to know when to coordinate equipment replacement during repair period.
Participate in major IT projects and rollouts, assuming a key role as directed by the Regional Manager or Director.
Qualifications:
Customer service is paramount in this role.
The candidate should have a desire to provide excellent customer service.
Several years of law office support experience is desired.
Experience should be specific to providing technical support to the firm's users.
A working knowledge of legal applications including document management systems is also highly desired.
Comprehensive knowledge of Active Directory, Microsoft Office Suites 2010 and above is required.
Possessing an A+ or a similar computer certificate or degree in computer sciences is a plus.
Additional understanding of printers, remote access tools and mobile devices are required.
A basic understanding of network engineering and IP-based telecommunications is required.
This position involves overtime and/or shifts on weekends or corporate holidays when necessary.
Although an occasional requirement, the successful candidate must be willing and able to travel to and work temporarily in other offices for brief periods of time, both to domestic and/or international offices.
Excellent organizational skills, customer service, and desk side support skills are required.
The successful candidate must be self-motivated and possess a high attention to detail.
Must also possess excellent interpersonal, critical thinking and time management skills, as well as excellent oral and written communication skills.
This position requires ability to lift up to 50 pounds unassisted and seek assistance with lifting heavier or large/bulky parcels.
Walking and standing for up to 4 hours at a time in an 7.50 hour shift is required. Must not possess any condition that would inhibit the ability to stoop, squat, or crawl under desks in order to service computers.
This position description in no way states or implies that the responsibilities and tasks are the only responsibilities and tasks to be performed by the employee occupying this position. S/he will be required to follow any other instructions and to perform any other job-related duties as required by his/her manager.
Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer. If you require an accommodation in order to apply for a position, please contact us at *********************************.
$53k-88k yearly est. 60d+ ago
Technical Support Specialist
Sidley Austin 4.6
Technical assistant job in Washington, DC
The Deskside Technical Support Specialist is responsible for providing desktop and mobile hardware and software support to high-profile end-users. The role involves resolving a wide variety of requests, inquiries, and complaints using extensive technical knowledge of hardware and software.
This individual will serve as the primary IT point of contact, supporting high-touch, high-profile customers, liaising with stakeholders, and driving service excellence through day-to-day actions.
Strong customer service skills, including empathy, clear communication, and prompt issue resolution, are essential, as they directly impact the user experience by fostering trust, reducing downtime, and ensuring that high-profile clients feel supported and valued at every interaction.
The successful candidate will have a strong knowledge of the end-user computing ecosystem and an ability to quickly learn applications and services. A high level of emotional intelligence (EQ) is necessary to succeed in this role, as it enables the specialist to navigate high-pressure situations, respond with empathy, and build strong relationships with high-profile users.
Duties and Responsibilities
Assist users in resolving computer-related issues such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through active listening and personalized techniques with a consistent focus on service excellence.
Hardware support functions include, but are not limited to, end-user support, desktop support, laptop support, office setups, and mobile device support. Perform computer imaging and post-image configurations, preventative maintenance, and basic printer troubleshooting while coordinating with vendors for repairs.
Software support functions include, but are not limited to, troubleshooting applications standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third-party applications in coordination with vendors.
Identify inefficient IT processes, recommend improvements, and implement solutions using Microsoft tools such as PowerAutomate, PowerShell, and PowerApps to enhance support efficiency and internal IT collaboration.
Manage deployed and inventory assets, maintaining accurate asset records for each user and each piece of equipment. Coordinate and perform hardware moves, changes, and exchanges.
Provide break/fix support for telephony equipment, including handsets, telephone cords, and telephone base units.
Assist with projects such as hardware or software upgrades, office moves, and special events.
Manage and process hardware warranty claims and issues, and facilitate warranty repairs with third-party vendors.
Maintain accurate records of user requests and incidents in the IT Service Management System.
Perform other duties as required.
Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.
Target Salary Range $72,000 - $90,000 if located in Washington DC Qualifications
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources).
Education and/or Experience:
Required:
Bachelor's degree or equivalent work experience
A minimum of 4 years of experience providing direct and exceptional user support in a high performance culture, including:
Practical, working knowledge of how to support and troubleshoot Zoom, Intune, Okta, ProofPoint, O365 Applications (Outlook, Word, PowerPoint, SharePoint, Teams), NetDocs, Citrix, ServiceNow
Experience supporting Windows-based computers, including Microsoft Windows 10/11
Experience supporting iOS, Android and MDM solutions
Experience working with vendors on support cases
Preferred:
Law Firm or Professional Services experience
A+, ITIL and Microsoft Office Application certifications
PowerAutomate/PowerShell/Python scripting
Experience with RPA tools, Microsoft Graph and Microsoft PowerApps
Knowledge of AI Prompt Engineering, with an understanding of how to craft effective prompts to optimize interactions with AI tools
Other Skills and Abilities:
The following will also be required of the successful candidate:
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities
Sidley Austin LLP is an Equal Opportunity Employer
#LI-EC1
$72k-90k yearly Auto-Apply 5d ago
Associate - Corporate - Data & Technology Transactions
The Practice Group 4.5
Technical assistant job in Washington, DC
About Latham & Watkins Latham & Watkins is one of the world's leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers globally and offer unmatched expertise and resources to help you grow from an intellectually curious self-starter into an exceptional lawyer. If you aspire to be the best, this is where you belong. About the Practice Group Latham's data and technology transactions team helps clients negotiate their most complex and important technology contracts and alliances, develop secure and compliant platforms and products, and realize the maximum value of their data and IP assets.
Our group brings together the deep technical and regulatory experience and industry-focused commercial sensibility of a boutique practice combined with the global reach and depth of a first-tier global law firm. We provide strategic guidance and representation to the world's leading corporations, financial institutions, platforms, and emerging tech companies on the full range of transactions and the regulation of technology and data.
Latham helps companies negotiate their key strategic alliances, joint ventures, collaborations, outsourcing and cloud agreements, and IP and technology licenses across industries and market sectors. We help clients develop strategies to protect and make maximum use of technology and data against the backdrop of an ever-evolving internet and ever-increasing regulation. We integrate seamlessly with our market-leading corporate and finance teams to provide focused guidance on the IP, technology, and data aspects of major transactions - from asset commercialization to complex carve-outs. About the Role Data and Technology Transactions Practice is seeking a highly qualified associate with a minimum of three years of experience to join our 4th to 7th year associate class. The ideal candidate will have experience working on technology and intellectual property transactions such as technology licensing agreements, development agreements, consulting services agreements, distribution agreements, strategic alliances, website and mobile application licenses, and terms of use.
Additionally, the candidate should have experience in IP-related work on acquisition, investment, or financing transactions. Main Contact Details *********************
********************************** Additional Information Investing in the well-being of our lawyers and staff is among the firm's highest priorities. Through our “LiveWell Latham” program, we offer best-in-class benefits and comprehensive resources designed to support you and your loved ones through all life's moments - from building a family and taking care of loved ones, to managing your health and saving for the future.
Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.
We periodically provide demographic data to legal publications, bar associations, civic and community organizations, and in some instances, to local, state, and federal government agencies as required by law or contract. So that the firm can provide this information accurately, we request that you consider self-identifying.
Please click here to review your rights under U.S. employment laws. In accordance with Latham & Watkins policies, associates in this role must protect and maintain any highly sensitive, confidential, privileged, financial and/or proprietary information that Latham & Watkins retains either as part of the legal services the Firm provides to clients or for internal purposes.
Los Angeles: Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO). Please click the link above to review the Ordinance.
San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please click the link above to review the Ordinance.
Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. An employer that violates this law may be subject to fines and/or a private right of action for $500 in statutory damages “for each such violation,” among other things. Pay Range
Associate Base Salary
Discretionary bonuses may be available depending on application circumstances and position.
Class of
US Payroll
2026
$225,000
2025
$225,000
2024
$235,000
2023
$260,000
2022
$310,000
2021
$365,000
2020
$390,000
2019
$420,000
2018
$435,000
$45k-78k yearly est. Auto-Apply 15d ago
Technology Transactions Associate
5 Legal
Technical assistant job in Washington, DC
Job Description
Top 50 AmLaw firm is seeking a junior to mid-level associate to join their Technology Transactions Practice Group.
Qualified applicants must have a minimum of 3 years experience handling transactional matters with a focus on intellectual property and technology transactions; strong research, writing and analytic skills. Applicants with technology or life sciences sector experience are preferred. An undergraduate or advanced degree or work experience in computer science, electrical engineering, life sciences or other technology-related field of study is preferred. Applicants must have excellent academic credentials and references.
Applicants must currently be licensed, or currently be eligible to become licensed.
Job Description
Direct Counsel is partnering with a premier technology and life sciences law firm seeking Associates for its rapidly expanding Life Sciences Technology Transactions practice. This group advises some of the most influential biotech, pharmaceutical, digital health, and emerging technology companies worldwide-helping them bring groundbreaking therapies and platforms from discovery to regulatory approval.
About the Role
The firm is seeking candidates with 2-4 years of experience handling:
Licensing agreements
Strategic collaborations & joint development arrangements
Commercial partnering transactions
Representation of biotechs and large pharmaceutical companies in transactions related to:
Novel therapeutics
Vaccines
Diagnostics
Digital health technologies
Clinical development and FDA regulatory pathways
Experience working with AI-native or AI-driven life sciences companies-particularly those applying machine learning to drug discovery, diagnostics, or R&D-is a strong plus.
This is an exceptional role for attorneys who want to:
Work directly with visionary founders and scientific leaders
Negotiate sophisticated standalone commercial deals that shape the future of medicine
Gain exposure to both life sciences and broader tech transactions work
Grow within one of the nation's most respected technology transactions platforms
Superior academic credentials and excellent written, oral, and interpersonal communication skills are required.
Bar Requirements
Candidates must be admitted to the bar in the state of the office applied to-or eligible to sit for or waive into the next bar exam.
Compensation & Benefits
Base Salary Range: $235,000 - $310,000
Discretionary performance-based bonus
Comprehensive benefits, including:
Healthcare
Life Insurance
Health Savings & Flexible Spending Accounts
Wellbeing programs
Salary is dependent on experience, qualifications, education, licensure, and office location.
Why This Opportunity Stands Out
You'll have the chance to work at the intersection of science, technology, and innovation-supporting transformational discoveries and next-generation therapeutics. The team offers unparalleled access to highly sophisticated commercial work for cutting-edge clients shaping the future of health and technology.
About Direct Counsel
Direct Counsel partners with leading law firms and in-house legal departments nationwide to connect talented attorneys with outstanding opportunities. We take pride in matching professionals with roles that align with their expertise, values, and long-term career goals.
Apply confidentially by sending your resume to ***********************
$58k-93k yearly est. Easy Apply 17d ago
Technology Transactions Associate, Life Sciences Intellectual Property
NxT Level
Technical assistant job in Washington, DC
About our Client:
For over 50 years, Our Client has helped some of the world's most recognized companies become, and remain, market leaders. From emerging enterprises to large public corporations, their team handles complex, innovative technology transactions for some of the most well-known and groundbreaking life sciences and technology companies in the United States and currently represent over 50% of technology companies valued at more than $8B in the US.
About the Position:
Our client is looking to add a Associate to their team within five (5) to eight (8) years of licensing and commercial partnering transactions experience for their growing life sciences technology transactions practice.
Minimum Requirements:
Experience representing biotechs and big pharmas as they license patents and collaborate to advance novel therapeutics, vaccines, diagnostic and digital health technologies through clinical trials and toward regulatory (FDA) approval.
Have worked closely with founders developing cutting edge technologies and negotiate complex standalone commercial transactions that transform both the technologies and participants.
Desire to contribute to both life sciences and broader tech companies.
Superior academic credentials, excellent oral, written and interpersonal skills required.
WA Bar admission (or eligibility to waive in or take next available WA Bar exam) required.
Compensation: $365,000 - $445,000
The base salary for a role depends on the applicant's qualifications, experience, education, certifications or licenses, and job location. Eligible employees may receive a performance-based discretionary bonus. More information on benefits and bonuses is available upon request.
$58k-93k yearly est. 60d+ ago
Information Technology Support Specialist
Community of Hope 4.6
Technical assistant job in Washington, DC
Washington, DC | Hybrid | $26.44 - $29.80 per hour| Washington Post Top Workplace Community of Hope is seeking a dedicated IT Support Specialist to ensure our staff have the reliable technology and support they need to serve families and individuals across our healthcare, housing, and community programs. In this role, you'll provide hands-on technical support, troubleshoot systems and networks, and resolve requests quickly to keep our mission-driven team connected and running smoothly. This position is located at the Conway Health and Resource Center in Southwest, DC.
Our Approach and Values:
* We celebrate people's strengths and acknowledge the impact of trauma on people's lives.
* We embrace diversity, welcome all voices, and treat everyone with respect and compassion.
* We lead and advocate for changes to make systems more equitable.
* We strive for excellence and value integrity in all that we do.
What You'll Do
* Responds to requests for technicalassistance in person or via phone or email as quickly as possible, at least within 1 business day.
* Provides Tier 1 and 2 technical support to all users, provides timely response and resolution to tickets. Identifies and escalates issues requiring urgent attention .
* Manages IT onboarding of new staff, including computer setup and account setup. Creates network user accounts, email accounts, and sets access permissions for new personnel within a timely manner.
* Immediately manages IT issues related to termination of staff, including removing access when notified by HR.
* Escalates issues to IT Network Manager or Systems Administrator quickly and efficiently to minimize disruption.
* Provides proactive maintenance on workstations as directed.
* Performs hardware and software installations as needed or refers to IT service contractor.
* Travels to Community of Hope sites as needed to support users or assist on IT projects.
Requirements
Must-Haves
* Bachelor's degree in computer science or information technology or equivalent experience.
* 1-2 years' experience in IT support.
* Excellent troubleshooting techniques.
* Excellent analytical and creative problem solving skills.
* Superior customer service skills
* Ability to work well in a team environment, to handle multiple projects simultaneously, and to manage work under tight deadlines.
* Effective verbal and written communication skills.
* Ability to travel to other sites.
* Ability to work evenings and weekends as needed.
Why You'll Love Working Here!
At COH, we prioritize the following well-being and work-life balance-centered benefits:
* 8 x Washington Post 150 Top Workplaces winner
* 8-hour workdays with paid lunch
* 3 weeks vacation (additional week after two years), 2 weeks sick leave, + 11.5 paid holidays and one personal floating holiday on an annual basis.
* Annual performance-based raises, up to 5% of your annual pay.
* Tuition reimbursement & loan repayment (NHSC & DCHPLRP), Licensing reimbursement & CEU funding.
* Medical, dental, vision, life & disability insurance + 403(b) retirement.
* Leadership development, internal promotions and career growth opportunities.
* A culture grounded in equity, compassion, and well-being.
About Us
Community of Hope is a mission-driven, innovative, rapidly growing nonprofit, and Federally Qualified Health Center. For over 45 years, we have provided health and housing services, perinatal care coordination, and community support services to make Washington, DC more equitable. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DC's largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center, our WIC nutrition centers, and our various partnerships, we have reached hundreds and believe that everyone in DC deserves to be healthy, housed, and hopeful.
With the help of our amazing staff, we have successfully provided:
* 50,000+ medical visits
* 6,300+ dental visits
* 17,000+ emotional wellness visits
* 1,384 families and 220 individuals with housing/homelessness prevention services
Ready to bring hope and health to our DC community? Apply today!
To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: ************ Phone: ************. Community of Hope is an equal opportunity employer.
Salary Description
$26.44 - $29.80 per hour
$26.4-29.8 hourly 60d+ ago
Junior Contract Support Specialist
Blue Water Thinking
Technical assistant job in Washington, DC
Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals.
Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.
Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs.
Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners.
Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible.
Job Description:
Blue Water Thinking is seeking a Junior Contract Support Specialist to support a variety of acquisition support services. The Junior Contract Support Specialist will assist with strategy, planning, data analysis, requirements and/or documentation development, preparing Independent Government Cost Estimate (IGCE), compliance reviews for acquisition documents and forms in support of the Department of Veterans Affairs.
Responsibilities:
Assist with advisory support and assisting functional area technical experts with the development of writing requirements into sound, sufficient Statements of Work (SOW), Performance Work Statements (PWS) and/or Orders.
Assist with acquisition planning, solicitation preparation, market research and analysis, source selection document preparation.
Prepare contract modifications and documents, cost/price analysis, development of analytics, create reports, preparation of contract termination documents.
Successful performance will require a wide variety of associated procurement skills and activities including research, analysis, data entry, writing, document preparation, editing, scanning, document management, phone calls, faxing, filing, and other activities necessary to complete the tasks assigned.
Minimum Qualifications:
Bachelor's degree from an accredited college or university as recognized by the Secretary, U.S. Department of Education.
Minimum of two (2) years of federal contracting experience working on government acquisitions within the last five (5) years
Additional Required Knowledge and Skills:
Ability to conduct comprehensive review of procurement documents for accuracy, adequacy, and completeness.
Ability to identify and resolve inconsistencies through communication.
Ability to read and interpret Federal and agency acquisition policy, regulations, and directives.
Ability to draft and prepare contract related documents and forms.
Ability to perform and/or evaluate market research, trends, conditions, alternative sources, and technological advances as they apply to the program.
Ability to prepare and process purchase requisitions and procurement packages to the supporting CO for award.
Ability to research, analyze, prepare, and review invoice receipts, receiving reports, fund status, final payments, release of claims, certificates of completion, close-out documents, and any additional supporting documents or activities needed for contract closeout.
Ability to investigate, review, and prepare open obligations/undelivered orders (UDO) for closeout.
Ability to perform post-award administration in support of CO.
Ability to monitor quality assurance surveillance plans (QASPs) to ensure contracted services meet contract requirements along with the expectations and needs of the facility.
Eligibility:
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Must be able to obtain and maintain the required federal public trust clearance for this role
Compensation:
This salary range for this position is $40,000 - $55,000
Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan.
Our Commitment to Equal Employment Opportunity.
Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law.
Applying for this Job:
Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...)
Candidates must fill out the below form to the best of their knowledge
$40k-55k yearly 10d ago
SOC Tech Support (Student)
American University 4.3
Technical assistant job in Washington, DC
Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community. is available only to enrolled American University students. Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process.
Department:
School of Communication
Time Type:
Part time
FLSA Status:
Non-Exempt
Job Description:
Summary:
SOC Technology Services is seeking motivated undergraduate and graduate student employees to join our team for Spring 2026. Student Support Assistants will be cross-trained to work across various help desks and technology spaces within the School of Communication (SOC). This is a hands-on position ideal for students interested in gaining experience in customer support, media equipment, and classroom technology.
Essential Functions:
* Provide on-call assistance for faculty and staff regarding classroom technology issues.
* Answer our help desk phone and troubleshoot classroom tech-related questions or errors.
* Operate basic projection system and AV equipment during classes and in the theater.
* Provide assistance to faculty using the space, ensure the food/drink policies are met, and perform opening/closing procedures of the space.
* Staff the equipment checkout desk and assist with equipment check-ins/returns.
* Perform basic equipment inspections and help transfer gear (as able).
* Assist with setup and basic operation of studio equipment.
* Provide in-room support for ongoing classes and events.
Position Type/Expected Hours of Work:
* Part-time.
* 10 expected hours per week.
Salary Range:
* $18.00 - $19.00 per hour.
Preferred Education and Experience:
* Familiarity with classroom A/V systems, media production gear, or customer service.
* Communication and problem-solving skills.
* Willingness to learn and provide support across different environments.
Additional Eligibility Qualifications:
* Flexible scheduling is available based on student availability and course schedule.
* Opportunities for continued employment during the academic year.
Other Details
* This position is available only to enrolled American University students.
* Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
* American University is an E-Verify employer.
* Visit **************************** for additional information about American University employment and benefits.
Current American University Employees
American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.
Contact Us
For more information or assistance with the American University careers site, email ************************.
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
$18-19 hourly Auto-Apply 6d ago
Patent Prosecution Attorney - Software & Tech
Vanguard-Ip
Technical assistant job in Washington, DC
A mid-sized patent law firm located in Washington, DC, is seeking candidates with prior experience in patent prosecution and a relevant degree. The ideal applicant will have a USPTO Reg. No. and competencies in software technologies like cloud and AI. This firm, specialized in IP placements, offers a unique understanding of technical needs and candidates' career aspirations, ensuring a supportive recruitment experience. Candidates are encouraged to apply confidentially for this exciting opportunity in patent law.
#J-18808-Ljbffr
$74k-106k yearly est. 4d ago
Imaging Technical Assistant I
Medstar Research Institute
Technical assistant job in Washington, DC
About the Job MedStar Health is looking for a Part-time Weekend (Sat & Sunday 12 hr shift/days) Imaging TechnicalAssistant I to join our team at Medstar Washington Hospital Center. As an Imaging TechnicalAssistant I, you will assist nurses, technologists, radiologists, and clerical staff in providing service and assistance to patients having procedures in the Radiology Department.
Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!
Primary Duties:
* Prepares patient for procedure; positions patient on the exam table. (May assist patient with changing clothes.) Checks for the appropriate clinical indication for the procedure ordered and ensures patient has a written order for the procedure from the referring physician. Transports patients to and from procedure room and/or nursing unit. Escorts and help patients go to the bathroom.
* Loads contrast into pressure injector per manufacturer's guidelines. Monitors environmental maintenance department. Cleans up used supplies, linen, and equipment after each procedure. Stocks rooms with needed supplies and linens daily. Sets up trays, supplies, and saline solutions used in procedures while maintaining a sterile field.
* Organizes radiology films for return to the film library daily. Locates and retrieves old films as needed for current procedures and comparative studies. Maintains records and forms in the department. Monitors inventory of medical materials and office supplies and requests replenishment to maintain adequate stock levels.
* Prepares equipment and supplies for processing by Sterile Processing Department. Locates equipment and supplies as needed. Acts as liaison between radiology department and other departments (i.e., Linen Services, Facilities, Telecommunications, Environmental Services) as necessary. Provides coverage at the Reception Desk as needed by providing telephone coverage, greeting patients, directing visitors, and scheduling patients for procedures if necessary. Notifies technical staff when patient wait is more than 15 minutes and explains delay(s) to the patient.
* Transports laboratory specimens and retrieves drugs and blood products. Participates in the orientation of new Tech Aides, transporters, and material managers. Assists with processing Fellows and/or Residents within the department.
Qualifications:
* High School Diploma or GED with preferred additional training or experience as a Nursing Assistant.
This position has a hiring range of
USD $17.94 - USD $26.95 /Hr.
MedStar Health is looking for a Part-time Weekend (Sat & Sunday 12 hr shift/days) Imaging TechnicalAssistant I to join our team at Medstar Washington Hospital Center.
As an Imaging TechnicalAssistant I, you will assist nurses, technologists, radiologists, and clerical staff in providing service and assistance to patients having procedures in the Radiology Department.
Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!
Primary Duties:
* Prepares patient for procedure; positions patient on the exam table. (May assist patient with changing clothes.) Checks for the appropriate clinical indication for the procedure ordered and ensures patient has a written order for the procedure from the referring physician. Transports patients to and from procedure room and/or nursing unit. Escorts and help patients go to the bathroom.
* Loads contrast into pressure injector per manufacturer's guidelines. Monitors environmental maintenance department. Cleans up used supplies, linen, and equipment after each procedure. Stocks rooms with needed supplies and linens daily. Sets up trays, supplies, and saline solutions used in procedures while maintaining a sterile field.
* Organizes radiology films for return to the film library daily. Locates and retrieves old films as needed for current procedures and comparative studies. Maintains records and forms in the department. Monitors inventory of medical materials and office supplies and requests replenishment to maintain adequate stock levels.
* Prepares equipment and supplies for processing by Sterile Processing Department. Locates equipment and supplies as needed. Acts as liaison between radiology department and other departments (i.e., Linen Services, Facilities, Telecommunications, Environmental Services) as necessary. Provides coverage at the Reception Desk as needed by providing telephone coverage, greeting patients, directing visitors, and scheduling patients for procedures if necessary. Notifies technical staff when patient wait is more than 15 minutes and explains delay(s) to the patient.
* Transports laboratory specimens and retrieves drugs and blood products. Participates in the orientation of new Tech Aides, transporters, and material managers. Assists with processing Fellows and/or Residents within the department.
Qualifications:
* High School Diploma or GED with preferred additional training or experience as a Nursing Assistant.
$17.9-27 hourly 60d+ ago
Information Technology Support Specialist
Community of Hope 4.6
Technical assistant job in Washington, DC
Full-time Description
Information Technology Support Specialist
Washington, DC | Hybrid | $26.44 - $29.80 per hour| Washington Post Top Workplace
Community of Hope is seeking a dedicated IT Support Specialist to ensure our staff have the reliable technology and support they need to serve families and individuals across our healthcare, housing, and community programs. In this role, you'll provide hands-on technical support, troubleshoot systems and networks, and resolve requests quickly to keep our mission-driven team connected and running smoothly. This position is located at the Conway Health and Resource Center in Southwest, DC.
Our Approach and Values:
We celebrate people's strengths and acknowledge the impact of trauma on people's lives.
We embrace diversity, welcome all voices, and treat everyone with respect and compassion.
We lead and advocate for changes to make systems more equitable.
We strive for excellence and value integrity in all that we do.
What You'll Do
Responds to requests for technicalassistance in person or via phone or email as quickly as possible, at least within 1 business day.
Provides Tier 1 and 2 technical support to all users, provides timely response and resolution to tickets. Identifies and escalates issues requiring urgent attention .
Manages IT onboarding of new staff, including computer setup and account setup. Creates network user accounts, email accounts, and sets access permissions for new personnel within a timely manner.
Immediately manages IT issues related to termination of staff, including removing access when notified by HR.
Escalates issues to IT Network Manager or Systems Administrator quickly and efficiently to minimize disruption.
Provides proactive maintenance on workstations as directed.
Performs hardware and software installations as needed or refers to IT service contractor.
Travels to Community of Hope sites as needed to support users or assist on IT projects.
Requirements
Must-Haves
Bachelor's degree in computer science or information technology or equivalent experience.
1-2 years' experience in IT support.
Excellent troubleshooting techniques.
Excellent analytical and creative problem solving skills.
Superior customer service skills
Ability to work well in a team environment, to handle multiple projects simultaneously, and to manage work under tight deadlines.
Effective verbal and written communication skills.
Ability to travel to other sites.
Ability to work evenings and weekends as needed.
Why You'll Love Working Here!
At COH, we prioritize the following well-being and work-life balance-centered benefits:
8 x Washington Post 150 Top Workplaces winner
8-hour workdays with paid lunch
3 weeks vacation (additional week after two years), 2 weeks sick leave, + 11.5 paid holidays and one personal floating holiday on an annual basis.
Annual performance-based raises, up to 5% of your annual pay.
Tuition reimbursement & loan repayment (NHSC & DCHPLRP), Licensing reimbursement & CEU funding.
Medical, dental, vision, life & disability insurance + 403(b) retirement.
Leadership development, internal promotions and career growth opportunities.
A culture grounded in equity, compassion, and well-being.
About Us
Community of Hope is a mission-driven, innovative, rapidly growing nonprofit, and Federally Qualified Health Center. For over 45 years, we have provided health and housing services, perinatal care coordination, and community support services to make Washington, DC more equitable. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DC's largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center, our WIC nutrition centers, and our various partnerships, we have reached hundreds and believe that everyone in DC deserves to be healthy, housed, and hopeful.
With the help of our amazing staff, we have successfully provided:
50,000+ medical visits
6,300+ dental visits
17,000+ emotional wellness visits
1,384 families and 220 individuals with housing/homelessness prevention services
Ready to bring hope and health to our DC community? Apply today!
To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: ************ Phone: ************. Community of Hope is an equal opportunity employer.
Salary Description $26.44 - $29.80 per hour
$26.4-29.8 hourly 60d+ ago
SOC Tech Support (Student)
American University 4.3
Technical assistant job in Washington, DC
Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community. is available only to enrolled American University students. Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process.
Department:
School of Communication
Time Type:
Part time
FLSA Status:
Non-Exempt
Job Description:
Summary:
SOC Technology Services is seeking motivated undergraduate and graduate student employees to join our team for Summer 2025. Student Support Assistants will be cross-trained to work across various help
desks and technology spaces within the School of Communication (SOC). This is a hands-on position ideal for students interested in gaining experience in customer support, media equipment, and classroom
technology.
Essential Functions:
* Provide on-call assistance for faculty and staff regarding classroom technology issues.
* Answer our help desk phone and troubleshoot classroom tech-related questions or errors.
* Operate basic projection system and AV equipment during classes and in the theater.
* Provide assistance to faculty using the space, ensure the food/drink policies are met, and perform opening/closing procedures of the space.
* Staff the equipment checkout desk and assist with equipment check-ins/returns.
* Perform basic equipment inspections and help transfer gear (as able).
* Assist with setup and basic operation of studio equipment.
* Provide in-room support for ongoing classes and events.
Position Type/Expected Hours of Work:
* Part-time.
* 15 expected hours per week.
Salary Range:
* $18.00 per hour.
Preferred Education and Experience:
* Familiarity with classroom A/V systems, media production gear, or customer service.
* Communication and problem-solving skills.
* Willingness to learn and provide support across different environments.
Other Details
* This position is available only to enrolled American University students.
* Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
* American University is an E-Verify employer.
* Visit **************************** for additional information about American University employment and benefits.
Current American University Employees
American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.
Contact Us
For more information or assistance with the American University careers site, email ************************.
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.