Technical assistant jobs in El Paso, TX - 44 jobs

IT Support Specialist / Workstation Administrator Required Clearance: SECRET Required Certification(s): CompTIA A+, Network +, and SEC+ CE Required Education: HS Diploma Required Experience: 2-5+ years of related experience Position Description: Exeter is seeking an Intermediate-level Information Technology (IT) Support Specialist to act as the Workstation Administrator supporting the United States Army Fort Bliss Soldier for Life Transition Assistance Program (SFLTAP) functions at Fort Bliss, TX. The SFLTAP Mission Statement is to deliver a world-class transition program that ensures all eligible transitioning Soldiers have the education, training and counseling, necessary to be career -ready in the global workforce. SFLTAP helps Soldiers make informed career decisions through benefits counseling and employment assistance. The Workstation Administrator provides support such as Planning, analysis, development, testing, quality assurance, configuration, installation, implementation, integration, maintenance, and/or management of networked systems used for the transmission of information in voice, data, and/or video formats. This is a hands-on position that requires the incumbent to work very closely with government personnel and users. Primary Responsibilities: Serve as primary interface between the organization and the local Network Enterprise Center (NEC). Perform configuration management assignments to formally document and control the functional and physical characteristics of a system, network, or product during its life cycle. Participate in the initiation, coordination, and documentation of plans for items such as software, hardware, documentation, and version releases. Identify and track modifications required to enhance and maintain the installed hardware and software configuration of assigned systems. Function as a technical specialist for computer systems security at SFLTAP. Recommend and participates in the implementation of standard operating procedures, software, and controls for various computer systems to ensure appropriate levels of security. Is responsible for protection measures such as file access controls, software and physical safeguards, and personnel and visitor control. Participate in the development or acquisition of systems software tools and support services for the assignment and management of passwords, user IDs and other software security mechanisms. Assist in the review and evaluation of existing software and procedures and provides methods of reporting and correcting ADP security violations or breakdowns. Accomplish accreditation and certification packages in accordance with agency requirements and timeframes. Ensure that planned and actual software and equipment installation is accomplished in accordance with applicable security policies and regulations. Trains user support personnel and functional users on security policies and procedures. Respond to requests answering user questions, receiving, documenting, and maintaining a record of reported trouble in a problem-tracking database; follow-up as necessary. Provide technical assistance, diagnose and resolve customer reported problems of computer hardware and software at the SFLTAP site. Field incoming help requests from end users via both telephone and work orders. Hardware/Software Support Configure applications, system software, hardware, and local peripherals; diagnose and resolve various equipment problems. Identify and refer unresolved hardware and software problems for resolution. Install, configure, troubleshoot and maintain customer hardware and software. Monitor NEC pushed software and updates. Track IP numbers and data-jack numbers for all networked hardware. Establish and resolve connectivity between local systems and NEC systems. Required Skills: Ability to gather, analyze, and present facts. Ability to interpret and apply rules, regulations, and procedures. Ability to apply knowledge of current automation technology and practices. Knowledge of computer security. Knowledge of the objectives, overall design, and operating characteristics of related hardware and software. Knowledge of communications connectivity requirements. Knowledge of computer network administration. Knowledge of data and process modeling methodology. Knowledge of information processing standards and procedures. Knowledge of configuration management regulations, principles, and techniques. Ability to meet and deal with customers using a high degree of tact and diplomacy. Knowledge of LAN and networking technology (capabilities, equipment, operating systems, and topologies), data communications (protocols, architectures, equipment, etc.) Knowledge of the capabilities and application of common micro- and minicomputer hardware, computer peripherals and software, as well as knowledge of Army Information Management and automated data processing guidance. Knowledge of technical analysis procedures to perform hardware and operating system evaluations. Skill in communications, verbal and written, to explain proposals, document network requirements in information planning documents, and to brief program managers. Required Qualifications: DoD SECRET Clearance US Citizenship Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #clearancejobs

Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide. Job Description Overview SOS International LLC is seeking a Help Desk Technician to join our team in El Paso, TX. We are seeking a diligent, organized, and customer-focused Help Desk Technician to join our IT team. The Help Desk Technician will be the first point of contact for users experiencing technical issues. The ideal candidate will possess excellent problem-solving skills, strong technical knowledge, and a passion for helping others. Essential Job Duties Assist users with issues related to hardware, software, and network connectivity. Diagnose and resolve technical issues promptly and efficiently. Set up new computers, install necessary software, and ensure systems are up-to-date. Record and update user requests, issues, and resolutions in the help desk ticketing system. Provide guidance and training to users on best practices, security protocols, and efficient use of technology. Work closely with other IT team members to address complex technical issues and implement new technologies. Regularly check and maintain IT systems to ensure optimal performance and security. Qualifications Minimum Requirements High school diploma or equivalent required. Proficient in Windows and Mac operating systems, Microsoft Office Suite, and common software applications. Knowledge of networking principles and troubleshooting. Excellent verbal and written communication skills to interact effectively with users and team members. Strong analytical and problem-solving skills to identify and resolve technical issues. Ability to provide exceptional customer service and maintain a positive attitude under pressure. Preferred Qualifications Associate's degree in Information Technology, Computer Science, or a related field preferred. CompTIA A+, Network+, or other relevant certifications are a plus. Additional Information Work Environment The Help Desk Technician will work in an office environment with standard working hours. Occasional evening or weekend work may be required to address urgent technical issues or to perform system maintenance. Working at SOSi All interested individuals will receive consideration and will not be discriminated against for any reason.

JOB TITLE: ROLE PLAYER (JUNIOR OPFOR) SkyBridge Tactical is seeking full-time Junior OPFOR role players in support of the Desert Defender Ground Combat Readiness Training Center (DDGCRTC) and Security Forces Academy. OPFOR role players will replicate the most realistic threat capabilities and tactics for students participating in training scenarios. OPFOR will be integrated into military scenarios using real military weapons, equipment, and vehicles in a multitude of situations such as hostile forces, ambushes, sniper, friendly forces, police, terrorists, etc. Responsibilities include but are not limited to: Provide realistic threat capabilities and tactics for critical training. Assist/support with the transportation and distribution of ammunition, arms, and equipment. Work outside in all types of weather (e.g., heat, wind, cold, rain, snow) with long periods of standing and walking. Operate government-owned or rented vehicles (HMMWV, pick-up trucks, vans, Stake-bed/light duty trucks.) Minimum Qualifications Minimum four (4) years' military experience in a combat-related career field Minimum of one (1) overseas deployment Read, understand, speak, and write English Possess a DOD Secret Clearance Possess a valid state Driver's License Shall be able to lift and carry over 50 pounds and wear military gear without fatigue, physical strain, or stress that will cause injury Shall be able to participate in field training exercises that require 12-hour shift rotations during daylight and nighttime hours Shall be able to safely navigate and maneuver through a desert environment to provide challenging and realistic combat training scenarios Shall be able to stand for up to 4-hour intervals at a time outdoors Shall be able to maintain mobility (including running) in a desert environment Shall be comfortable with being physically restrained (i.e. Handcuffs/zip-ties) to facilitate various training scenarios Preferred Qualifications Ability to professionally engage with senior military leaders Combat arms MOS qualified Working knowledge of Master Scenario Events List (MSEL) Possess a Class A or Class B CDL Trained and licensed on the LMTV Disclaimers: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. SkyBridge Tactical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, any other non-merit factor, or any other characteristic protected by law.

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor's - E-Verify. H2 Performance Consulting (H2) is seeking a Technical Specialist (LifeCycle Management) to join our current contract supporting the White Sands Missile Range at White Sands, New Mexico. This work will be performed on-client site and requires an active Secret clearance and COMPTIA Security+ CE at time of hire. The Technical Specialist responsibilities will include: Answer, evaluate, and prioritize incoming telephone, voice mail, e-mail and in-person requests for assistance from users requiring property documentation. Keeping accurate inventory records by ensuring that products are accounted for during both inbound and outbound processes. Maintain accurate records of all inventory, including stock levels, item descriptions, and locations. Conduct regular physical counts and audits of inventory to verify that the records match actual stock levels. Identify discrepancies between actual stock and recorded data and resolve them. Generate reports on inventory levels, trends, turnover rates, and other key metrics to inform management decisions. Assist with fulfilling customer orders or addressing customer inquiries related to inventory availability. Manage the Microsoft Access database and Active directory to accurately reflect the on-hand status of the property book. Receive and issue equipment in accordance with established policy, army regulation and best business practices. Required Qualifications: Certification: CompTIA Security+ at time of hire Clearance: Secret/Interim at time of hire Experience in inventory management Mid Level: 1-2 Years Senior Level: 3-5 Years Demonstrated ability to: Communicate well both orally and in writing. Interpret and execute independently detailed instructions, processes and protocols. Support customer issues with highest level of professionalism and formulate thorough and accurate resolutions quickly. Work independently; requiring ability to identify and execute tasking requirements, provide status to PM, and to flex to program requirements in a high-pressure environment. Understanding/ability to perform physical demands of position. This position will require the ability to stand, walk, and regularly stoop, kneel, bend, crouch and lift up to 25 pounds in performance of receipt/storage/delivery of technical assets to customers. Citizenship: United States Citizen Education: High School Diploma/GED Other: Valid driver's license Qualified candidates may submit their resume to the career section of our company website at ******************** All resumes will be reviewed within 5 business days and those candidates we wish to further in the application process will be contacted via email/phone to schedule initial phone screens.

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor's - E-Verify. H2 Performance Consulting (H2) is seeking a Technical Specialist (LifeCycle Management) to join our current contract supporting the White Sands Missile Range at White Sands, New Mexico. This work will be performed on-client site and requires an active Secret clearance and COMPTIA Security+ CE at time of hire. The Technical Specialist responsibilities will include: * Answer, evaluate, and prioritize incoming telephone, voice mail, e-mail and in-person requests for assistance from users requiring property documentation. * Keeping accurate inventory records by ensuring that products are accounted for during both inbound and outbound processes. * Maintain accurate records of all inventory, including stock levels, item descriptions, and locations. * Conduct regular physical counts and audits of inventory to verify that the records match actual stock levels. Identify discrepancies between actual stock and recorded data and resolve them. * Generate reports on inventory levels, trends, turnover rates, and other key metrics to inform management decisions. * Assist with fulfilling customer orders or addressing customer inquiries related to inventory availability. * Manage the Microsoft Access database and Active directory to accurately reflect the on-hand status of the property book. * Receive and issue equipment in accordance with established policy, army regulation and best business practices. Required Qualifications: * Certification: CompTIA Security+ at time of hire * Clearance: Secret/Interim at time of hire * Experience in inventory management * Mid Level: 1-2 Years * Senior Level: 3-5 Years * Demonstrated ability to: * Communicate well both orally and in writing. * Interpret and execute independently detailed instructions, processes and protocols. * Support customer issues with highest level of professionalism and formulate thorough and accurate resolutions quickly. * Work independently; requiring ability to identify and execute tasking requirements, provide status to PM, and to flex to program requirements in a high-pressure environment. * Understanding/ability to perform physical demands of position. This position will require the ability to stand, walk, and regularly stoop, kneel, bend, crouch and lift up to 25 pounds in performance of receipt/storage/delivery of technical assets to customers. * Citizenship: United States Citizen * Education: High School Diploma/GED * Other: Valid driver's license Qualified candidates may submit their resume to the career section of our company website at ******************** All resumes will be reviewed within 5 business days and those candidates we wish to further in the application process will be contacted via email/phone to schedule initial phone screens.

El Paso, TX, USA Full-time FLSA Status: Non-Exempt Clearance Requirement: None ** Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide. **Job Description** Overview SOS International LLC is seeking a Help Desk Technician to join our team in El Paso, TX. We are seeking a diligent, organized, and customer-focused Help Desk Technician to join our IT team. The Help Desk Technician will be the first point of contact for users experiencing technical issues. The ideal candidate will possess excellent problem-solving skills, strong technical knowledge, and a passion for helping others. Essential Job Duties + Assist users with issues related to hardware, software, and network connectivity. + Diagnose and resolve technical issues promptly and efficiently. + Set up new computers, install necessary software, and ensure systems are up-to-date. + Record and update user requests, issues, and resolutions in the help desk ticketing system. + Provide guidance and training to users on best practices, security protocols, and efficient use of technology. + Work closely with other IT team members to address complex technical issues and implement new technologies. + Regularly check and maintain IT systems to ensure optimal performance and security. **Qualifications** Minimum Requirements + High school diploma or equivalent required. + Proficient in Windows and Mac operating systems, Microsoft Office Suite, and common software applications. Knowledge of networking principles and troubleshooting. + Excellent verbal and written communication skills to interact effectively with users and team members. + Strong analytical and problem-solving skills to identify and resolve technical issues. + Ability to provide exceptional customer service and maintain a positive attitude under pressure. Preferred Qualifications + Associate's degree in Information Technology, Computer Science, or a related field preferred. + CompTIA A+, Network+, or other relevant certifications are a plus. **Additional Information** **Work Environment** The Help Desk Technician will work in an office environment with standard working hours. Occasional evening or weekend work may be required to address urgent technical issues or to perform system maintenance. **Working at SOSi** All interested individuals will receive consideration and will not be discriminated against for any reason. SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.

Job DescriptionFire Alarm Tech Assistant -$11.50 an hour- Monday - Thursday 7-4 Fire Alarm Technician Assistant $11.50 Monday - Thursday 7 a.m. to 4 p.m. Candidate will need to pass a background check along with a good driving record. They will need to travel to Farmington 2 times a month along with working on government property and or school districts. Assist with installing, maintain, or repair security systems, alarm devices, or related equipment, following blueprints of electrical layouts and building plans. Help mount and fasten control panels, door and window contacts, sensors, or video cameras and attach electrical and telephone wiring to connect components. Assist with test and repair circuits and sensors, following wiring and system specifications. Help feed cables through access holes, roof spaces, or cavity walls to reach fixture outlets, positioning and terminating cables, wires, or strapping. Assist with examining systems to locate problems, such as loose connections or broken insulation. Help test backup batteries, keypad programming, sirens, or other security features to ensure proper functioning or to diagnose malfunctions.

Job DescriptionSalary: $21/Hour is performed entirely in office. This is NOT a remote position. TheIT Support Specialist Iplays a crucial role in maintaining and supporting the organization's IT infrastructure, including software, hardware, networking equipment, and multimedia services. This position reports to the IT Manager and is responsible for installing, maintaining, and troubleshooting computer systems, diagnosing technical issues, and providing both remote and in-person support. Additionally, the role oversees IT contracts, leases, requisitions, and subscription renewals, while managing printer services and vendor communications. As part of user account administration, the IT Support Specialist handles account creation, permissions management, onboarding, email setup, system configurations, and offboarding. The position also maintains software and hardware inventories in collaboration with the IT Manager. This position works 100% in-office and requires regular and predictable attendance. Essential Functions Perform work under direct supervision; Serve as the primary contact for IT support requests via the help desk ticketing system; Track progress, update statuses, and document solutions within the ticketing system; Configure and install hardware and software to meet business needs; Perform troubleshooting and diagnostic analysis on computer systems; Assist in deploying software updates and hardware upgrades in coordination with the IT team; Maintain office hardware (printers, scanners, monitors, computers) and coordinate leasing/vendor services; Provide basic audiovisual equipment support and recommendations for office technology; Collaborate with third-party vendors for warranty repairs and service; Manage inventory of software and hardware assets; Diagnose and resolve basic networking issues; Deploy, terminate, and troubleshoot CAT6 structured cabling following industry standards; Administer Active Directory (local and cloud) for user access and account management; Handle user onboarding/offboarding, including setup of hardware and software (phones, computers, etc.); Educate users on technology resources and best practices; Oversee requisitions and maintain documentation related to IT contracts, leases, and maintenance renewals; Prepare reports, charts, budget data, and technical presentations using office productivity tools; Review and update IT department policies and procedures as needed; Stay current with evolving technologies and industry standards; Ensure timely completion of IT projects and initiatives; Work reviewed periodically for quality and compliance with organizational policies; Handles basic issues and problems and refers more complex issues to higher-level staff; Performs other duties as assigned commensurate with the position or as assigned by the Executive Director/Chief Appraiser. Knowledge, Skills and Abilities Proficiency in Microsoft Office 365 (O365) and Outlook. Understanding of cybersecurity principles. Knowledge of networking fundamentals (TCP/IP, VLANs, VPN). Foundational knowledge of Active Directory user management. Foundational knowledge of virtual environments (VM monitoring and resource management). Ability to explain technical solutions clearly to non-technical users. Ability to multitask and collaborate within a team. Ability to establish and maintain professional and respectful relationships with employees, vendors, and the public. Strong organizational and time management skills. Demonstrated ability to adapt to a fast-paced work environment. Positive attitude and commitment to problem-solving. Work Environment / Physical Demands Must be able to perform physical activities, such as, but not limited to, lifting heavy equipment (up to 50 lbs. unassisted), bending, standing, climbing, or walking. Position requires working extensively at a computer station with extended periods of sitting or standing. Education, Training and Experience Associates degree or Trade School equivalent in Computer Science or equivalent combination of degrees, certifications in related field, and/or applicable training and experience in related field at the discretion of the Executive Director/Chief Appraiser. 1 year of practical experience in IT help desk support and troubleshooting preferred. Hands-on experience with office hardware (printers, monitors, scanners, computers). Licenses, Registrations and/or Certificates CompTIA A+, ITF+ certifications are required or applicable experience in a related field and/or at the discretion of the Executive Director/Chief Appraiser. Network+ preferred Security+ preferred Microsoft 365 Certified (one or more) preferred; Endpoint Administrator Associate (MD-102) preferred; Microsoft 365 Fundamentals (MS-900) preferred; Azure Fundamentals (AZ-900) preferred. Cisco CCNA preferred. Possession of a valid Texas drivers license preferred. Disclaimer(s) EEO Statement EPCAD provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. MUST BE AUTHORIZED TO WORK IN THE UNITED STATES. SPONSORSHIPS ARE NOT AVAILABLE. THIS POSITION REQUIRES ON-SITE WORK. REMOTE WORK IS NOT AVAILABLE. 1/07/2026 FLSA Status: Exempt Pay Rate: $21/hour Relocation assistance is not available. THE JOB POSTING WILL CLOSE ON WEDNESDAY, JANUARY 21 AT 5:00 P.M. OR UNTIL THE POSITION IS FILLED.Please be sure to complete the required online application in its entirety and include all requested information.

DirectViz Solutions, (DVS) is a rapidly growing government contractor that provides strategic services that meet mission IT needs for government customers. DVS provides innovative information technology solutions to government clients through the knowledge and expertise of our dedicated employees. DVS is an employee-centric employer that provides competitive compensation, comprehensive medical plans, 401k match, PTO accrual, professional development reimbursement, corporate-funded technology certifications, and employee recognition and appreciation programs. At DVS, we recognize that our employees are our number one resource. If you are a problem-solving people-person, apply today! We are seeking a highly skilled LifeCycle Management Technical Specialist to work Onsite at White Sands Missile Range, NM. A Secret clearance is required. Key Responsibilities: Answer, evaluate, and prioritize incoming telephone, voice mail, e-mail and in-person requests for assistance from users requiring property documentation. Keeping accurate inventory records by ensuring that products are accounted for during both inbound and outbound processes. Maintain accurate records of all inventory, including stock levels, item descriptions, and locations. Conduct regular physical counts and audits of inventory to verify that the records match actual stock levels. Identify discrepancies between actual stock and recorded data and resolve them. Generate reports on inventory levels, trends, turnover rates, and other key metrics to inform management decisions. Assist with fulfilling customer orders or addressing customer inquiries related to inventory availability. Manage the Microsoft Access database and Active directory to accurately reflect the on-hand status of the property book. Receive and issue equipment in accordance with established policy, army regulation and best business practices. Qualifications: Certification: CompTIA Security+ at time of Hire Clearance: Secret/Interim at time of hire Demonstrated experience in inventory management o Mid Level: 1-2 Years o Senior Level: 3-5 Years Demonstrated ability to: o Communicate well both orally and in writing. o Interpret and execute independently detailed instructions, processes and protocols. o Support customer issues with highest level of professionalism and formulate thorough and accurate resolutions quickly. o Work independently; requiring ability to identify and execute tasking requirements, provide status to PM, and to flex to program requirements in a high-pressure environment. Understanding/ability to perform physical demands of position. This position will require the ability to stand, walk, and regularly stoop, kneel, bend, crouch and lift up to 25 pounds in performance of receipt/storage/delivery of technical assets to customers. Citizenship: United States Citizen Education: High School Diploma Physical and Mental Qualifications: Be able to maintain awareness during scheduled working hours. Prolonged periods sitting or standing at desk and working on a computer (mouse and keyboard) Able to lift up to 15 pounds. Excellent verbal and written communication; good command of the English language Execute tasks independently and work as a team. Learns and memories routine tasks. Strong organizational, grammar, business correspondence, and self-management skills Candidates must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodation will be provided for employees with disabilities. DVS retains the right to change or assign other duties to this position. DirectViz Solutions, LLC (DVS) is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant for employment because of race, color, sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law. DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.

Company name: Aliviane Inc Pay range: $12.00 Life E. Aid (LEA) Tech Position type: 1 vacancies El Paso, Texas 79925 Benefits: We offer our team - Medical, dental, and vision insurance and 401(k) Generous paid time off, extended illness leave, and paid holidays Mental Health Hours Excellent growth and development opportunities Satisfying and rewarding work helping clients overcome substance abuse Flexible Schedule Half day Friday Schedule: Swing shift with differential pay Able to work a flexible schedule, which may include working days, evenings, weekends, and holidays hours per program needs. About Us Aliviane Inc. is committed to providing treatment to members of our community who struggle with substance abuse. Through substance use and mental health services, education, and awareness we help people recover from addiction as they embrace their voice, discover their journey, and engage their community. The success of our mission is made possible by the skills and contributions of our diverse team. Become a part of a unique organization that is spearheading substance use treatment in Texas. Become a part of Aliviane! Job Summary Requires insight into the behavioral sciences and specific training in client care; supervise the self-administration of medication, monitors client's compliance with program rules, provides transportation and crisis interventions. Work requires basic concern for quality of care, maintain a professional relationship with all residents while helping the individual in their recovery, empathetic and belief in human potential for growth, as well as a willingness to coordinate and work cooperatively with others. Essential Duties and Responsibilities Provides operational support to residents in the facility and provides client-support to clinical staff. Cooperates with other shift personnel to ensure smooth operation of residential facility and ensures safety of residents and security of building during shift. Monitors client self-administration of medications and accurately documents each transaction. Follow medical order by the medical staff regarding client medication. Provide trauma informed care to clients and performs crisis intervention, conflict resolution when in need. Reports all problems to Supervisor. Assists staff members to deliver services, facilitation of assigned group activities (life skills, exercise, sports, etc.), document group as directed and within regulatory time frame. Responsible for remaining awake and watchful throughout the shifts. Conducts checks on clients during normal day hours and when clients are sleeping by completing client roster periodic checklist to verify clients whereabouts. Wakes up clients at appropriate times as designated and ensures that they are dressed, have eaten, and completed clean-up and other duties. Provide transportation services to participants or as assigned by immediate supervisor. Maintains good work habits through timeliness and low absenteeism. Additional Eligibility Qualifications Demonstrate proficiency in performing the procedures of administrating medication as evidenced by specific criteria set out in essential duties and responsibilities. Maintain client and program records in accordance with applicable standards and regulations. Interact with clients in a confidential, therapeutic, and responsible manner maintaining a high level of ethical conduct. Exhibits knowledge of monitoring vital signs as well as monitoring clients' self-administration of medication. Ability to manage client behavior, crisis situations, and apply conflict resolution skills to situations. Travel 25% local and or domestic travel may be required for this position. Required/Preferred Education and Experience High School Graduate/G.E.D. One year experience in drug abuse treatment setting and proficient in computer skills including knowledge of a word processing program and a spreadsheet program. Any combination of education and experience that can be demonstrated to be applicable to the duties listed in the job description. Aliviane is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you tech-savvy and enjoy helping others? Join our team as a Technical Support Representative and assist customers with troubleshooting and resolving technical issues. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES Key Responsibilities: Provide first-level technical support via phone, chat, or email. Troubleshoot hardware, software, and connectivity issues. Guide customers through step-by-step solutions. Document all technical issues and resolutions in the system. Escalate unresolved issues to higher-level support teams. Stay updated on product knowledge and technical procedures. Maintain high customer satisfaction through effective communication. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Must be 18 years or older. High school diploma or GED required. Fluent in English and Spanish. Basic understanding of computer systems and troubleshooting. Strong analytical and problem-solving skills. Excellent communication and customer service abilities. Previous tech support or IT helpdesk experience is a plus. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

Job DescriptionAbout the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments-including cars, buses, trains, and planes. You'll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.Key Responsibilities Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they're ready for field deployment Track inventory and stage equipment for upcoming field sessions Field Sessions (In the Vehicle): Travel to designated locations and transport modes (cars, buses, trains, planes) Run ~90 minute test sessions on mobile/wearable tech in motion Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site Capture logs, escalate defects, and keep operations running smoothly Post-Test Wrap-Up: Verify that collected data has synced with backend systems Produce session documentation: results, app issues, logs, and downtime Suggest improvements to testing workflows Requirements Bachelor's degree, or 2-3 years of hands-on technical support/testing experience At least 1 year of QA testing or support experience with mobile apps/devices Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus) Excellent written and verbal communication-able to collaborate with cross-functional teams Reliable travel capability with a valid driver's license and ability to use multiple transport modes High responsibility, flexibility, confidentiality mindset, and strong interest in tech Clean driving record and criminal background Why Join? Work on the cutting edge of mobile and location-based tech Gain diverse field experience across different transport modes Collaborate with industry-leading engineers and project managers We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments-including cars, buses, trains, and planes. You'll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.Key Responsibilities Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they're ready for field deployment Track inventory and stage equipment for upcoming field sessions Field Sessions (In the Vehicle): Travel to designated locations and transport modes (cars, buses, trains, planes) Run ~90 minute test sessions on mobile/wearable tech in motion Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site Capture logs, escalate defects, and keep operations running smoothly Post-Test Wrap-Up: Verify that collected data has synced with backend systems Produce session documentation: results, app issues, logs, and downtime Suggest improvements to testing workflows Requirements Bachelor's degree, or 2-3 years of hands-on technical support/testing experience At least 1 year of QA testing or support experience with mobile apps/devices Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus) Excellent written and verbal communication-able to collaborate with cross-functional teams Reliable travel capability with a valid driver's license and ability to use multiple transport modes High responsibility, flexibility, confidentiality mindset, and strong interest in tech Clean driving record and criminal background Why Join? Work on the cutting edge of mobile and location-based tech Gain diverse field experience across different transport modes Collaborate with industry-leading engineers and project managers

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.25 per hour Salary Range: 7.25 - 12.25 We are an equal opportunity employer and participate in E-Verify in states where required.

Conduct inspections on exposed pipelines looking for integrity issues and evaluate/document findings in accordance with client/industry standard practices. This is a full-time travel position. Essential Functions Conduct visual inspections on exposed pipelines prior to coating removal looking for evidence of coating failure. Identify and evaluate pipeline integrity issues using the following NDT methods while following customer/company procedures: Visual Inspection Magnetic Particle Inspection Ultrasonic Testing (including UT-T, Shearwave, and PAUT) Manual Pit Gauging Creaform Scanning Perform Rstreng/B31G/B31G modified calculations Soil Resistivity Measurements Pipe to Soil Cathodic Protection Measurements Soil PH Measurements Select, prepare, load, calibrate, or operate equipment used in the non-destructive testing of pipeline integrity issues. Document findings of inspections in very detailed reports including sketches, photos, and detailed measurements. Drive Company vehicles and maintain safe driving record. Provide instruction to assigned assistants and ensure safety of entire team. Other Functions Perform general cleaning and minor maintenance duties to maintain company vehicles, routinely inspect equipment and maintain shop areas in a clean, orderly and functional condition. Perform duties as assigned. Requirements Knowledge, Skills, Abilities NDT Methods - Expertise in multiple NDT methods and willingness to engage in ongoing learning and application of skills. Mechanical - Intermediate mechanical knowledge. Able to set up and calibrate equipment, to conduct tests, and to interpret, evaluate, and document results. Organization and Attention to Detail - Ability to very accurately and clearly measure and record data from multiple dig sites at different stages at the same time while not confusing or mixing up data from sites. Safety - Knowledge of, and willingness to follow and lead others to follow applicable safety regulations, policies and procedures. Apply these safety standards in the work environment and look out for other crew members. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, and asking appropriate questions. Able to Work a Demanding and Flexible Schedule - Strong work ethic required. Able to work long periods of time, up to 16-hour days. Able to respond to call-outs on short notice and to stay on site, including long distance travel for extended periods of time. Physical Demands - Able to frequently lift and carry objects up to 75 pounds on loose, rough or uneven terrain. Able to occasionally exert maximum muscle force to lift, push, pull, or carry objects up to 150 pounds with assistance. Climbing and working at heights, balancing, stooping, kneeling, crouching, reaching, handling, standing for long periods, walking, pushing, pulling, repetitive motion, working in confined spaces, working in extreme cold and heat, visual acuity, working near hazards including moving mechanical parts, working near electrical components and exposures to chemicals. Applicants must meet weight restrictions to ensure their safety when utilizing safety harnesses. Professional Appearance and Conduct - Dress appropriately for the assignment and maintain good hygiene. Customer Service - Interact professionally with customers. Punctual arrival to assignments. Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine or process is working properly. Communication - Strong verbal and written communication skills. Able to communicate information so that others will understand. Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. Equipment Selection - Determining the kind of tools and equipment needed to do a job. Software - Ability to learn and utilize technology. Critical Thinking - Use logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Vision - The ability to see details at close range (within 20 inches). Clarity of vision at 20 feet or more. Ability to observe an area that can be seen up and down or to right or to left while eyes are fixed on a given point. Team Work - Able to work effectively as part of a team and to provide instruction to others effectively and professionally. Education High School Diploma or GED. Certification and Licensure Valid driver's license. Insurability through DBI, Inc. insurance carrier. Certification in one or more of the following NDT methods: UT Level II, MT Level II. Phased Array and Creaform a plus. Must be authorized to work in the USA. Work Experience At least 5 to 10 years of NDT inspection experience highly preferred. PROtect Perks: Health, Dental, Vision HSA/FSA HSA Company Match 401K with up to 4% Match, 100% Vested immediately PTO Free Mental Health Courses and Resources Free Financial Coaching Classes/Resources Clear Career Advancement Opportunities Continued Education Reimbursements Relocation/Travel Opportunities Referral Bonuses for top talent Business Development Bonuses Monthly Safety Competitions with Prizes Annual Competitions with Prizes

Join the MVT family!!! Mesilla Valley Transportation is hiring a Technical Support Analyst in El Paso, TX! The Technical Support Analyst is responsible for ensuring proper computer operation so that end users can accomplish business tasks. The Technical Support Analyst will be responsible for providing support to a wide variety of customer types and situations. Progressive levels of responsibility within the role will necessitate a more proactive approach to preventing future issues and fostering customer education. Essential Duties and Responsibilities * Respond to customer inquiries via phone or email. * Document and track customer issues using a ticketing system. * Provide basic troubleshooting and problem-solving for common technical issues. * Follow standard operating procedures to resolve technical problems. * Escalate unresolved issues to higher-level support or specialized teams. * Provide step-by-step guidance to customers. * Monitor system alerts and notifications. * Perform basic system health checks and report anomalies. * Document solutions and create knowledge base articles for common issues. * Maintain accurate records of customer interactions and resolutions. * Assist customers with basic usage and navigation of products or services. * Provide training and educational resources to customers as needed. * Assist in the creation and maintenance of technical documentation. * Work closely with product development and delivery teams to resolve complex issues. * Perform system updates, patches, and maintenance tasks. * Identify opportunities for automation and process improvement. * Provide regular updates to users on the progress of their issues, especially for prolonged or complex cases. * Participate in professional development opportunities to stay current with industry trends and technologies. * May assist or observe with troubleshooting critical issues. * Works an on-call rotation as needed. * Maintains professionalism in written and verbal communication with customers as required. Qualifications * Associate's Degree in IT related field or relevant work experience (Preferred). * Two years (2) of relevant experience (Preferred). An equivalent combination of education and experience will also be considered. * Basic certifications (Preferred) - A+. Job Benefits: * 401(k) * Dental Insurance * Health Insurance * Life Insurance * Paid Time Off * Tuition Reimbursement * Vision insurance Benefit Conditions: * Only full-time employees are eligible. Mesilla Valley Transportation began in 1982 as a small independent fleet in the Southwest. In the late '80s, MVT went through a controlled growth spurt and began to encompass the 48 connected states and Canada. Today, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the U.S. We specialize in time-sensitive service between major manufacturing areas within the U.S., Canada, and Mexico borders. "Where family, careers, and success come together!"

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned

We are looking for an IT Support Analyst (Level 1, 2 or 3) to join our team in Las Cruces, New Mexico. This role involves delivering day-to-day routine and more complex technical support to clients, both remotely and onsite, while contributing to larger IT projects. This is a Contract to permanent employment opportunity. Key Responsibilities: + Provide Level 1 and Level 2 technical support; assist with more complex issues as needed. + Troubleshoot and resolve client IT issues via remote tools and onsite visits. + Participate in larger-scale projects, including: + Server builds and configurations + Network infrastructure (switches, VLANs, firewalls, routers) + Active Directory management and file security + Manage help desk ticket queues and ensure timely resolution of customer issues. + Other duties as needed Requirements Interviews are currently being conducted , for immediate consideration please apply. The successful IT Support Technician will have: Qualifications: + Minimum 1+ year of IT support experience. + Industry certifications such as A+, Network+, or equivalent preferred. + Strong knowledge of: + Windows operating systems (10, 11) + Windows Server (2008 and newer) + Virtualization technologies + Networking fundamentals + Excellent customer service and communication skills. + Valid driver's license and reliable transportation for travel to client sites. + Must pass a background/drug test prior to employment Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. * ------------- POSITION RESPONSIBILITIES WHAT IS A TECHNICAL SUPPORT REPRESENTATIVE? Handling inbound customer service calls will be your primary responsibility while you learn the latest contact center technology and customer experience methodology. Our clients are some of the most recognized brands in the world, so you will specialize on their products, technology, and business process. This role requires you to interact with hundreds of customers each week to resolve support issues, sell new products and services, and ensure best-in-class customer experience. Our Technical Support Representative are responsible for the following tasks: * Listen to and resolve customer issues efficiently * Utilize systems and technology to complete account management tasks * Professionally represent our partners as a brand ambassador * Analyze and troubleshoot products and process when interacting with customers * Appropriately escalate to next level of support when needed * Ensure first call resolution through problem solving and effective call handling In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for every customer interaction, bringing a positive and enthusiastic outlook to work each day. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications * Must be 18 years of age or older * High school diploma or equivalent * Excellent organizational, written, and oral communication skills * The ability to type swiftly and accurately (20+ words a minute) * Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) * Basic understanding of Windows operating system * Highly reliable with the ability to maintain regular attendance and punctuality * The ability to evaluate, troubleshoot, and follow-up on customer issues * An aptitude for conflict resolution, problem solving and negotiation * Must be customer service oriented (empathetic, responsive, patient, and conscientious) * Ability to multi-task, stay focused and self-manage * Strong team orientation and customer focus * The ability to thrive in a fast-paced environment where change and ambiguity prevalent * Excellent interpersonal skills and the ability to build relationships with your team and customers CONDITIONS OF EMPLOYMENT All MCI Locations * Must be authorized to work in the country where the job is based. Subject to the program and location of the position * Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. * Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: * Paid Time Off: Earn PTO and paid holidays to take the time you need. * Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! * Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. * Retirement Savings: Secure your future with retirement savings programs, where available. * Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. * Life Insurance: Access life insurance options to safeguard your loved ones. * Supplemental Insurance: Accident and critical illness insurance * Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. * Paid Training: Learn new skills while earning a paycheck. * Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. * Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason. Qualifications Entry-Level