Technical assistant jobs in Fishers, IN

Milliman's Indianapolis Health practice is seeking an IT Support Specialist to join our growing IT Support Team. This role ensures that all of our technology is in seamless working order for current and incoming staff, approximately 250+ people and growing. Our end-user systems include: hardware, network storage, software, networking and telecommunications. In addition to your technical knowledge, this individual should have customer-oriented communication skills to effectively manage a wide variety of tickets and resolve critical issues with the utmost urgency. There is no typical day for this role, however, common tasks include: setting up workstation equipment, running diagnostics in a remote session, and answering an ambiguous helpdesk ticket. Each day you will use your expertise to provide solutions in response to a wide variety of requests. This is a great opportunity for someone who wants to use their tech support experience, customer service skills, and is ready to develop additional skills in a consulting and professional services environment. Responsibilities In this role, you will: * Respond swiftly to incoming tickets and ad hoc requests for help from local and remote users * Resolving technical issues in a timely manner and research incidents with the utmost attention to detail * Prioritize tickets based on urgency and/or priority with the information given * Solve a wide variety of technical problems at any given time * Follow internal approval procedures * Complete auditing tasks * Physically install and configure new hardware, software, and systems * Complete hardware refresh workflows * Provide A/V support for in-office meetings and interviews * Provide instructions to end users, verbally and in writing * Create, update, review and maintain documentation * Teach technical concepts and processes when needed * Provide orientation and guidance to users on how to operate new software and computer equipment Qualifications * Experience with Microsoft Active Directory and GPO's * Familiarity with TCP/IP networking * Equally comfortable taking initiative and self-direction to handle challenging tasks independently, and valuing collaboration as part of a team * Professional demeanor in oral and written communication * Positive, solution-oriented mindset with a proactive approach to problem-solving * Able to prioritize multiple concurrent requests * Exceptional attention to detail * Completes thorough research and exhausts all possible resources when investigating an issue * Willingness to learn and expand personal knowledge base as technology needs evolve * Receptive to constructive feedback Required: * Associate's degree in Information Technology or related field * 4+ years of experience supporting and troubleshooting Windows 10/11 and Microsoft software solution technologies, in addition to, hardware (i.e. desktop, laptop, printer, conferencing equipment, mobile devices) * 5+ years of customer service experience, preferably in a related industry or office environment * 3+ years experience supporting server environments * Ability to physically install and relocate equipment, including but not limited to unboxing, moving with a cart or dolly, plugging in to network and power in small or hard to reach spaces; must be able to lift 40 pounds, climb stairs, balance, stoop, kneel, crouch, or crawl with or without the use of reasonable accommodations Preferred: * Bachelor's degree in Information Technology or related field * Experience supporting Windows, Mac, and/or Linux operating systems in enterprise environments * Certifications in A+, Network+, MCP, or equivalent professional certification; CompTIA certifications strongly preferred * Experience with a help desk ticketing system * Experience with virtualization technologies (VMware), storage area networks (SAN), and server administration across physical and virtual platforms Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future. The Team The Information Technology team is dedicated to providing comprehensive support to over 250+ professionals based in our Indianapolis office. This technologist team collaborates closely with the Indianapolis office and others across multiple practices globally at Milliman. This collaboration ensures the delivery of innovative IT solutions tailored to meet our diverse needs. Location This position is based out of the Milliman office in Indianapolis, IN. Candidates hired into this role must be willing to work onsite full-time. Compensation The overall salary range for this role is $65,200 - $104,200. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. In addition, we offer a performance-based bonus-plan, profit sharing, and generous benefits. This is a full-time, non-exempt position. Employees in this role are eligible for overtime pay for hours worked beyond 40 in a workweek. Benefits We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include: * Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners * Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges * 401(k) Plan - Includes a company matching program and profit-sharing contributions * Discretionary Bonus Program - Recognizing employee contributions * Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses * Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis. * Holidays - A minimum of 10 observed holidays per year * Family Building Benefits including Adoption and fertility assistance * Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria * Life Insurance & AD&D - 100% of premiums covered by Milliman * Short-Term and Long-Term Disability - Fully paid by Milliman Who We Are Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation. Milliman invests in skills training and career development, and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG's) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site ***************************************** to learn more about Milliman's commitments to our people, diversity and inclusion, social impact and sustainability. Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance. Equal Opportunity All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran. #LI-KM1 #LI-ONSITE

Tech Assistant Facility: Noah's Westside Animal Hospital in Speedway Schedule: Full-Time 40 hours per week. Schedule varies, every other weekend and some holidays required Our ideal applicant will have open availability from 9p-5a or 10p-6a. Schedule is done monthly in advance. Noah's Animal Hospitals are all about making life better for people and their pets; it's our mission. We know pets are cherished family members of our clients and strive to make their experience with us as comfortable and pleasant as possible, no matter what circumstances bring them in. We are looking for a motivated, caring, and dedicated individual to be part of our team providing care as a Tech Assistant. This is a great opportunity for someone looking for an entry-level position at a veterinary clinic with a focus on learning and working as a team. This position will include some veterinary assistant training and has the potential for promotion to a Veterinary Assistant for the hard-working candidate who embodies the Noah's Core Values. The Tech Assistant provides daily basic care for in-patient and boarding animals, including bathing, feeding, exercising. This position is responsible for cleaning of equipment and clinic spaces, assisting the veterinary technicians/assistants, and some customer services and client interaction. This role's focus will be our boarding kennel, but you will split time between the kennel, grooming, and the clinic while gaining experience in General Practice, Emergency, and ICU medicine. You will join an amazing team of friendly and knowledgeable staff in a fast-paced clinic atmosphere. Your duties will involve, but are not limited to: cleaning kennels, feeding/watering animals, litter box cleaning, laundry, sweeping/mopping, bathing and assisting our groomer, making surgery packs, proper and safe restraint of animals, assisting the veterinary technicians with appointments, and other duties as assigned by your supervisor. You will be on your feet the majority of the day and often expected to move at a fairly quick pace. Your kennel and clinic duties will involve the handling of a variety of dog breeds and cats, so you must be comfortable with pets of all sizes and personalities. Noah's Animal Hospitals is a locally-owned, privately-held organization with ten clinics in Central Indiana and one in Illinois. We offer in-house training, monthly continuing education classes, and opportunity for growth and advancement. Full-time employees are afforded a comprehensive benefits package including health/dental insurance, scrub allowance and employee discount. For current veterinary technician students employed with Noah's, we also offer paid externship opportunities. Experience, Education and/or Training Previous experience working with a variety of dog/cat breeds required Previous kennel experience (strongly preferred) Current veterinary technician student (preferred) Must be 18 years or older Ability to multi-task and pay attention to detail Comfortable around a variety of animals with various temperaments Learn and embody the Noah's Core Values Our Core Values include: Demonstrating Compassion Providing Memorable Client Experiences Being Easy to do Business With Operating with Integrity Working with Passion Excellence in Care and Service Being Helpful Finding and Keeping the Right People Practice Description: Since its inception, Noah's Westside Animal Hospital has been providing complete animal health services for dogs, cats and exotics, including preventive and general medicine, surgery, dentistry, diagnostics boarding, grooming, premium and therapeutic diets and pet supplies. Our goal is to continue to be the trusted resource for the people and pets of the Indianapolis area, providing exceptional care and unparalleled service. We have been accredited by the American Animal Hospital Association for more than 25 years, a designation fewer than 15% of practices in North America have. JOB CODE: 0134

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Under the direction of the Manager IS Technical Support, the Specialist IS Technical Support provides first level support to remote and on-site users for IS services, including software, hardware, telecom, and peripherals, in a timely manner and in keeping with the department's quality standards. Promotes the department's values, guiding principles and customer service philosophy. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Resolves incidents and service requests in keeping with departmental quality standards and SLAs. Logs calls and resolves first-level support calls. Triages/escalates issues, where applicable. Provides remote and on-site support of environments and applications, including trouble shooting problematic situations. Uses all available resources necessary to obtain full knowledge of a user's environment while systemically resolving issues, including knowledge base searches. Practices open and transparent communications by providing status updates to users on progress towards issue resolution, as well as peers. Sets up new user environment, including phone, computer equipment, shared drives, email and printing. Assists in new employee orientation regarding technical issues. Deploys pre-authorized packaged applications. Completes back-up using legacy systems (tape) and escalates issues, when encountered. Monitors IS environment for systems status and events and generates appropriate actions. Updates the knowledge base and shares tips/tricks with colleagues. Proposes articles to the End User Computing team for development and posting on the Versiti intranet. Provides blood drive support Provides conferencing support Provides file recovery Provides role and access management Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education Associate's Degree in computer field preferred or equivalent experience. required Experience 1-3 years experience in customer service environment preferred Knowledge, Skills and Abilities Familiarity with individual or end-user computing environment. Ability to coordinate user requests, through to resolution. Ability to adhere to Versiti IS standards and work in a regulated environment. Excellent oral and written communication skills. Excellent interpersonal skills. Demonstrated organizational skills. Ability to work with minimal supervision. Familiarity with standard business desktop applications. Tools and Technology Desktop computers, laptops, and handheld personal devices (tablets, mobile devices and other wireless equipment). required Network printers and multi-function devices. required Service Desk ticketing systems. required All Microsoft office products including Office 365 and Sharepoint. required All Adobe products. required VMWare. required Not ready to apply? Connect with us for general consideration.

JOIN THE TEAM THAT'S POWERING PROGRESS Building cities. Driving commerce. Saving lives. For over 100 years, Allison Transmission has powered the vehicles and technology that move our world forward. What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we're driving progress everywhere because we employ top talent worldwide. Learn more about this role and how you can begin driving your career forward! Benefits: The below list features some of the benefits currently available. Eligibility may be subject to the terms and conditions of governing documents and available benefits may be subject to change at the company's discretion. Choice of medical plans with prescription coverage Employer HSA contribution Dental & Vision Insurance Paid Parental Leave Short & Long-Term Disability Other voluntary benefits including: Critical Illness, Hospital Indemnity, Identity Theft Protection and Pet Insurance 401K with generous Company match & contribution Accrued Paid Time Off 12 Paid Holidays 8 hours paid volunteer time per year Robust employee wellness program Tuition assistance program & Dependent scholarship program On-site blood drives Voluntary employee groups open to all who wish to participate, including: Global Women's Network, Emerging Professionals ERG, Multicultural ERG, Veterans ERG, Toastmasters Club, and more. Job Description: Summary: We are looking for an Allison Transmission Technical Assistance Center Representative that will be the first line of communication between Allison and our Distributors, Dealers, and End Customers. The successful candidate will be able to accept ownership for effectively documenting customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Essential Functions: Managing large amounts of inbound and outbound calls in a timely manner Identifying customers' needs, clarify information, research every issue and providing solutions File and maintain all records and documentation in accordance with corporate retention policies. Route calls to other team members whenever needed Other duties as assigned Education Requirement: High School Diploma or Equivalent Experience : Required: Previous customer service experience Strong Phone and Verbal Communication along with active Listening Mechanically inclined and possess a strong understanding of vehicle maintenance and repair Analytical thinking/Problem solving Good written communication Good understanding of Microsoft Office Preferred: Previous call center experience in technical assistance Warranty Processing experience Bilingual Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status. If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information, please contact us at ati+*********************** . Please note that Allison Transmission will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Allison Transmission will not solicit money or banking information from applicants.

Job Description Midwest Remediation is hiring full-time Water Mitigation Technician Assistants in Indianapolis, IN to join our restoration and reconstruction team. Are you someone who thrives in high-stakes situations? Do you want a job where your work truly matters? If you're ready to be part of a team that restores homes, businesses, and peace of mind, this is your moment! As a Water Mitigation Technician Assistant, you'll earn $20-$22 per hour. Aside from earning great pay, you can also enjoy the following company-wide benefits: Industry training Company-provided PPE and tools Paid vacation Insurance benefits Advancement opportunities within our growing company WHAT'S YOUR DAY LIKE? This is a full-time position with multiple shifts: Monday-Friday (7 am-4 pm, 8 am-5 pm, or 9 am-5 pm) Evenings, weekends, and on-call shifts In this role, you will support the Lead and Senior Technicians by efficiently executing delegated tasks while maintaining clear and consistent communication with your team. Your responsibilities will include assisting with on-call duties, supporting disaster response efforts during inclement weather, and ensuring that company vehicles remain organized and well-maintained. Your day-to-day activities will require you to apply your skills in both field and operational settings, fostering a collaborative environment that prioritizes excellence, safety, and community service. WHO ARE WE? At Midwest Remediation, we help people recover when disaster strikes. With a reputation built on trust, reliability, and quality work, our team specializes in restoration and reconstruction services for homes and businesses. We believe in doing the right thing, working with integrity, and treating every project as if it were our own. We foster a collaborative and professional work environment where employees are valued and supported. If you're looking for a company that appreciates hard work, craftsmanship, and leadership, you'll feel right at home with us. WHAT'S NEEDED FROM A WATER MITIGATION TECHNICIAN ASSISTANT? We're looking for someone who can meet the following qualifications: Fluent in English, both written and verbal Ability to frequently lift and carry up to 80 lbs Ability to stand or sit for prolonged periods Ability to work in diverse conditions (outdoors, non-air-conditioned spaces, confined areas, etc.) Ability to work in a full-face respirator, particulate mask (N95), and safety glasses or face shield Ability to work in and around sewage and microbial growth Punctual, motivated, reliable, and demonstrates strong leadership skills Willingness to learn and has a positive attitude Preferred Qualifications: Previous experience in restoration, construction, or a related field Basic knowledge of hand and power tools OSHA 10 certification Valid driver's license and reliable transportation IICRC WRT certification (in progress or willing to earn) Mechanical aptitude or troubleshooting skills Bilingual Basic technology skills Willingness to work on-call shifts or overtime Ready to make a difference and grow your reconstruction career with a company that has your back? Our initial application process is quick, easy, and mobile-friendly. Apply now! Must have the ability to pass a background check and drug screening test.

IMMI is seeking a skilled Help Desk Technician to provide front-line technical support to team members worldwide while ensuring the stability, integrity, and efficient operation of our technology systems. In this role, you will work closely with the Senior Help Desk Administrator to monitor, maintain, and troubleshoot networks, hardware, software, and end-user devices. Success requires strong communication, analytical, and problem-solving skills to quickly resolve issues, optimize performance, and maximize the value of IMMI's technology investments all while delivering exceptional customer service IMMI is the trusted, global leader of safety solutions, helping to protect millions of lives every day. For almost sixty years, IMMI has led the way in developing, designing, testing and manufacturing innovative safety restraints and systems. IMMI's safety products are found worldwide on car seats, heavy trucks, school buses, recreational/off road, military, fire/EMS, motor coach, and construction vehicles. Privately owned, headquartered in Westfield, Indiana and operating eight additional global facilities, IMMI is also home to IMMI VIP steering wheels and CAPE, the world's leading state-of-the-art testing facility. LOCATION: Onsite Westfield, IN HOURS: 6:00 AM - 3:00 PM RESPONSIBILITIES: * Serve as the first point of contact for end users, providing technical support for IT networks, hardware, software, and related equipment. * Manage and resolve Help Desk tickets and assigned projects promptly, ensuring compliance with Service Level Agreements (SLAs) while recording, tracking and documenting progress through resolution. * Perform regular maintenance on local and remote IT equipment, including PC imaging, deployment, phone system upkeep, and software upgrades. * Monitor and test system performance, preparing and delivering performance statistics and reports as needed. . * Work with IT infrastructure vendors (e.g., ISPs, support agencies) to troubleshoot and resolve issues effectively. * Create and maintain IT system documentation, user guides, and support procedures; assist in developing and implementing standards and processes to support Information Technology projects and initiatives. * Contribute to IT projects across IMMI locations as directed by IT leadership and provide occasional after-hours or on-call support for critical issues, outages, or global business needs as part of a rotating schedule QUALIFICATIONS: Required: * Associate's or Bachelor's degree in IT, Enterprise Technology, or a related field. * 1-3 years of experience in IT support or related roles. * Strong problem-solving, analytical, and troubleshooting skills with exceptional attention to detail. . * Experience with Microsoft Windows operating systems, Microsoft 365 applications, Active Directory, user account management, Help Desk ticketing systems, and phone-based support for global remote users. * Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical users. * Superior customer service skills, demonstrating professionalism, patience, and responsiveness. * Ability to manage multiple tasks, processes, and projects simultaneously while adhering to IT processes, documentation standards, and corporate/legal responsibilities. * Demonstrated technical knowledge supported by relevant certifications (or ability to obtain). Preferred Qualifications: * Knowledge of networking fundamentals, wireless technology, and computer hardware fundamentals. * Familiarity with barcode scanners, label/LaserJet printers, IoT devices, and related troubleshooting. * Prior experience working in a manufacturing environment and understanding of production concepts and principles. * Industry-recognized certifications such as ITIL Foundation, CompTIA A+, or equivalent credentials. BENEFITS: * Team Member Ownership/ESOP * Healthcare, vision, dental options * Long and short-term Disability insurance * Ten (10) paid holidays. * Two (2) IMMI Serves volunteer days per year. * Onsite Wellness Clinic * Generous Paid Time Off * 401k * Tuition Assistance

Join American Structurepoint and become part of a team that goes the extra mile for our clients and communities. We live by our values - respect, staff development, results and family. Our team is encouraged to explore new ideas and turn our clients' dreams into reality. With exceptional benefits, training, and mentorship, we pave the way for a rewarding career. Ready for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve. Group: Information Technology Position: VDI Support Specialist Location: Indianapolis, IN We are seeking a highly skilled VDI Support Specialist to join our IT team. This role is pivotal in supporting and maintaining our virtual desktop infrastructure, with a strong focus on Citrix Virtual Apps and Desktops. The ideal candidate will have experience in managing virtual environments, troubleshooting complex issues, and collaborating with cross-functional teams to ensure optimal performance and adherence to security and standardization protocols. Responsibilities Design, Development, and Support: Assist in the design, development, and support of the virtual environment, ensuring robust and secure operations. Virtual Environment Administration: Administer and maintain multiple virtual images within the Citrix Virtual Apps and Desktops solution, managing updates, optimizations, and security patches. Collaboration: Work closely with the IT Support and Applications Teams to identify new application installs, updates, and necessary optimizations. Image Updates and Optimizations: Independently identify, propose, and implement updates to virtual images to resolve issues, enhance security, ensure standardization, and improve features and performance. Upgrade Management: Plan and execute virtual image upgrades across development, testing, and production environments, ensuring minimal disruption to operations. Change Management: Plan, document, publish, and track all changes and updates to virtual images, ensuring clear communication across relevant teams. Tier 2 Support: Provide Tier 2 level support for issues related to the virtual environment, troubleshooting and resolving problems efficiently. Training and Documentation: Develop and deliver training sessions and documentation for the IT Support team, enhancing their ability to manage and troubleshoot virtual environment issues. Standards and Best Practices: Adhere to existing standards and best practices, continuously seeking opportunities to improve and optimize processes. Continuous Improvement: Actively seek and implement new ideas and methods to improve the efficiency, security, and performance of the virtual environment. Qualifications Bachelor's degree in Information Technology, or a related field, or equivalent work experience. Proven experience with Citrix Virtual Apps and Desktops, including design, administration, and support. Strong knowledge of VDI technologies, virtual image management, and associated best practices. Experience with virtualization technologies such as VMware, Hyper-V, or other virtual environments is a plus. Excellent troubleshooting skills with a proactive approach to problem-solving. Ability to work independently and manage multiple projects simultaneously. Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.

Replies within 24 hours Benefits: Performance Bonuses 401(k) Bonus based on performance Flexible schedule Free uniforms Opportunity for advancement Signing bonus Training & development Role: Handyman / Home Service Technician Assistant We provide: Year-round, stable, steady work Regular work hours Opportunity for Bonus Pay Flexible scheduling Potential Signing Bonus Paid Expenses TruBlue t-shirts, polos, and other company gear Strong office support TruBlue of Indy North is a Home Ally and Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are searching for an entry-level yet reliable and coachable home service technician assistant (handyman / handywoman) to provide handyman support and general home services to our customers in our community area. The Types of Jobs We Perform: Bathroom upgrades / remodel Drywall repair / patching/ caulking Flooring repair and installation General Carpentry General home repairs and handyman work Kitchen repair / remodel Minor plumbing and electrical Painting interior and exterior What we value: FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice! TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too! QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! The appropriate candidate for the Handyman Assistant position must be hard-working, punctual, and respectful. Interest in miscellaneous around-the-house repairs like carpentry, basic plumbing, drywall, painting, and basic electrical is also a plus. Qualified candidates will need a driver's license and a reliable vehicle. Owning some standard tools is an advantage but not required. Candidates must also be legal citizens of the US and speak fluent English We are actively interviewing for this position - if you have basic handyman skills and the desire to become part of a growing team of home service technicians, apply today, and our hiring manager will follow up. We look forward to speaking with you! Compensation: $17.00 - $25.00 per hour TruBlue Home Service Ally ️ provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional and insured Tru-Pro ️ Technician. Thank you for considering a position with TruBlue. All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location. T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services. All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.

Company Cox Automotive - USA Job Family Group Information Technology Job Profile Endpoint Support Technician II Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $26.06 - $39.13/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description The Endpoint Support Technician provides support to users of desktop computers, laptop computers, tablets, mobile communication devices, printers, and office equipment. Support may be on location or remote. Activities include provisioning, installation / set up, troubleshooting, providing basic training, technical guidance, and client support on usage of all equipment. Responds to requests for meeting room support including audio / visual equipment, remote access ability, and telephony. Responds to calls regarding system outages, troubleshooting, and resolving users' issues who are on location or working remotely. Strives to meet or exceed Service Level Agreements (SLAs). Key Responsibilities Hardware/Software Support * Performs support, troubleshooting, and resolves hardware and software issues for desktops, laptops, tablets, mobile phones, peripheral devices, and audio-visual equipment. * Performs research and develops solutions for hardware and software issues. * Provides basic user training on company-provided IT equipment. * Carries out hardware asset life-cycle management, including maintaining records of physical assets. * Provides recommendations to leadership on individual device upgrades or break-fix replacements. * Performs preventative maintenance on all electronic devices and peripheral equipment. Incident Management * Responds to service requests regarding end-user computing devices as they arrive in the designated queue. * Recommends solutions, resolves problems associated with incidents, and updates notes, as necessary. * Updates tickets and provides team members with regular progress updates. * Thoughtfully escalates issues to the appropriate teams. * Understands and adheres to established SLAs. Customer Service * Exhibits excellent verbal and written communication skills. * Ability to work effectively in a team environment. * Easily adjusts to changing priorities or projects. * Maintains a calm, professional tone when consulting with team members. * Delivers an awesome team member experience. Minimum Requirements: * High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field * Working experience supporting end-user computing devices * Working experience troubleshooting Windows 11 and Mac operating systems * Working experience troubleshooting mobile operating systems (iOS and Android) * Working experience working with a ticket management/service desk system * Working experience in an ITIL-based environment * Working experience as a participant in a change management process * Strong Microsoft Office support experience * Must exhibit excellent customer service skills * Technical certifications such as CompTIA A+, Microsoft Certification (MCP, MCDST, or other) * Apple Certified Support Professional (ACSP) * Working experience in audio-visual collaboration technologies * Working experience with Service Now Preferred Experience: * Working experience with Active Directory * Working experience with Microsoft Endpoint Manager * Working experience with Exchange Admin Center * Working experience with home wireless to corporate network technologies Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Benefits: Performance Bonuses 401(k) Bonus based on performance Flexible schedule Free uniforms Opportunity for advancement Signing bonus Training & development Role: Handyman / Home Service Technician Assistant We provide: Year-round, stable, steady work Regular work hours Opportunity for Bonus Pay Flexible scheduling Potential Signing Bonus Paid Expenses TruBlue t-shirts, polos, and other company gear Strong office support TruBlue of Indy North is a Home Ally and Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are searching for an entry-level yet reliable and coachable home service technician assistant (handyman / handywoman) to provide handyman support and general home services to our customers in our community area. The Types of Jobs We Perform: Bathroom upgrades / remodel Drywall repair / patching/ caulking Flooring repair and installation General Carpentry General home repairs and handyman work Kitchen repair / remodel Minor plumbing and electrical Painting interior and exterior What we value: FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice! TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too! QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! The appropriate candidate for the Handyman Assistant position must be hard-working, punctual, and respectful. Interest in miscellaneous around-the-house repairs like carpentry, basic plumbing, drywall, painting, and basic electrical is also a plus. Qualified candidates will need a driver's license and a reliable vehicle. Owning some standard tools is an advantage but not required. Candidates must also be legal citizens of the US and speak fluent English We are actively interviewing for this position - if you have basic handyman skills and the desire to become part of a growing team of home service technicians, apply today, and our hiring manager will follow up. We look forward to speaking with you! All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location. T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services. All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office."

Job DescriptionBenefits: Performance Bonuses 401(k) Bonus based on performance Flexible schedule Free uniforms Opportunity for advancement Signing bonus Training & development Role: Handyman / Home Service Technician Assistant We provide: Year-round, stable, steady work Regular work hours Opportunity for Bonus Pay Flexible scheduling Potential Signing Bonus Paid Expenses TruBlue t-shirts, polos, and other company gear Strong office support TruBlue of Indy North is a Home Ally and Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are searching for an entry-level yet reliable and coachable home service technician assistant (handyman / handywoman) to provide handyman support and general home services to our customers in our community area. The Types of Jobs We Perform: Bathroom upgrades / remodel Drywall repair / patching/ caulking Flooring repair and installation General Carpentry General home repairs and handyman work Kitchen repair / remodel Minor plumbing and electrical Painting interior and exterior What we value: FAMILY Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! INTEGRITY Treating people with respect and looking for the same in return, everyone has a voice! TRUST Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too! QUALITY Taking pride in ones work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! The appropriate candidate for the Handyman Assistant position must be hard-working, punctual, and respectful. Interest in miscellaneous around-the-house repairs like carpentry, basic plumbing, drywall, painting, and basic electrical is also a plus. Qualified candidates will need a driver's license and a reliable vehicle. Owning some standard tools is an advantage but not required. Candidates must also be legal citizens of the US and speak fluent English We are actively interviewing for this position - if you have basic handyman skills and the desire to become part of a growing team of home service technicians, apply today, and our hiring manager will follow up. We look forward to speaking with you!

The Data Sciences and Solutions department is responsible for global consistency of medical data; structure, content and meaning, acquisition, storage, retrieval, interchange and representation. This requires an in depth understanding of data collection, data flow management, data quality, data technology, data archiving and data standards. The Process and Technology role is responsible for providing technical leadership and process ownership for Data Sciences and Solutions. These are the broad applications/focus areas for this role: • Apply specialized process/technology knowledge to ensure clinical trial deliverables are consistent and accurate • Act as a primary contact within the Data Sciences and Solutions organization for development and support of process and technology • Communicate and adhere to the global data strategy across the organization as it relates to process and technology • Focus area: Leadership and execution of data movement activities for Data Sciences and Solutions in partnership with Statistics and Real World Evidence functions. This role would accomplish data delivery/data movement through internal and COTS ETL tools and business processes. Process improvements and developing new processes/tools will be a part of this role's responsibilities. Responsibilities Process/Technology Strategy Support (40%) • Define, deliver, and continuously improve global processes and/or technology to facilitate the reliable planning and execution of deliverables • Assist during the design and execution of clinical trials to ensure the development of the trial is consistent with the global data strategy, as applicable to focus area • Identify, monitor and communicate global customer needs/requirements related to process and/or technology performance and enhancements • Ensure process and/or technology interfaces are optimized across Biometrics and Advanced Analytics • Provide business case analysis as needed for Biometrics and Advanced Analytics initiatives, as applicable to focus area • Support the identification, communication, maturation and adoption of best practices and global standardized business processes, as applicable to focus area. • Marry deep phase/TA/geography expertise with deep process and/or technology expertise, as applicable to focus area. • Manage projects/process/technology that span across multiple functions/vendors/other external organizations, areas of focus are InForm/CIS/Central Designer, Clintrial Integrations and CTMM Integrations, Submissions, Integrated Databases, MedDRA/WhoDRUG/SAE in InForm/LSS and other systems. • Partner and/or strengthen relationships between key providers or customers, including influencing statisticians, statistics COE, physicians, clinical pharmacology and clinical operations etc, as applicable to focus area. • Define, measure and achieve group proficiency with new tools/technology, processes, and the application of best practices as applicable to focus area Business Office Support (40%) • Partner with LRL Financial and Procurement to manage budgets, invoice processing and payments, work orders and contracts • Provide guidance and consulting into forecasting expenses • Develop, track and maintain business office metrics • Build and maintain effective business partnership with teams, functions and affiliates understanding needs and ensuring timely response • Define and provide guidance related to vendor management • Provide business case analysis as needed for Biometrics and Advanced Analytics initiatives Process Improvement (15%) • Continually seek and implement means of improving processes to reduce cycle time and decrease work effort • Represent Data Sciences' processes in cross-functional initiatives • Actively participate in shared learning across Clinical Data Flow and Technology • Work with partners to increase vendor/partner efficiencies Asset Protection (5%) • Understand the confidential nature of company information and takes necessary steps to ensure its protection. This includes understanding various aspects of Privacy as it relates to the data managed within Clinical Data Flow and Technology. • Ensure that an appropriate confidentiality agreement has been executed before disclosing confidential company information to CROs or other outside parties • Accept obligation for compliance to the integrity of the company• Complete readings of any policy/procedure updates including global medical, Clinical Data Flow and Technology, and local policies and procedures Note: Incumbent may do a blend of items #1 & #2. Basic Qualifications • Bachelor's degree • Qualified candidates must be legally authorized to be employed in the United States. Additional Skills/Preferences • 3 years experience in clinical data management and/or 5 years experience in drug development in areas intersecting with clinical data management (e.g. clinical operations, statistics, information technology, health outcomes, etc.) • Demonstrated knowledge of data management processes and technology • Demonstrated ability to understand and apply data flow, data quality, data interchange, data mining, and data representation principles • Knowledge of global internal, external and regulatory requirements/expectations (CCS, ICH, GCP, PhRMA, CSUCI etc.) • SCDM certification • Strong interpersonal and leadership skills • Excellent oral and written communication skills • Interpersonal/teamwork and communication skills for effective customer consultation • Strong business acumen • Demonstrated strength in logical thought, problem solving ability and strategic thinking • Ability to communicate and influence within Clinical Data Flow and Technology • Domestic and International travel may be required. 2+ to 5 years experience Minimum Education - Bachelor's Degree Additional Information All your information will be kept confidential according to EEO guidelines.

Provides a combination of direct patient care and unit clerical duties for the department. Administers care to designated patients under the direction of a Clinical Nurse and provides support to the patient care team. Ensures a clean and orderly environment for the patient. Provides information, directions and other assistance to physicians, patients, families, customers and vendors. May schedule tests and procedures for the patient, maintain patient records and sign patients in and out of the unit. May be responsible for the ordering, receiving and delivering of equipment and supplies for the patient care team. May be required to provide continuous observation including suicide prevention. • High School Diploma or GED is required. CPR May be required to complete Unit Secretary training program. • Requires previous comparable acute patient care experience or successful completion of the IU Health PCA education program. • Requires current Basic Life Support certification through the AHA or attainment at the completion of the IU Health PCA education program. Other advanced life support certifications may be required per unit/department specialty according to patient care policies. • Requires basic knowledge of medical terminology. • Requires knowledge of procedures and standards related to patient care activities. • Requires knowledge of principles of infection control. • Requires basic computer skills.

Practice Whatever your furry friend needs, we can help. We're a full-service, AAHA-accredited veterinary clinic with advanced technology and modern veterinary therapies. We offer top-of-the-line animal services for pets in Crawfordsville, Lafayette, Frankfort, Veedersburg, and surrounding cities. Position Purpose Come extern with us! Heartland Veterinary Partners' Vet Tech Externship Program works to provide externship support for veterinary technician students. Externship length & requirements are dependent upon your university. Requirements/Qualifications Eligibility Must be currently enrolled in an accredited Veterinary Technician School

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Functional Overview & Responsibilities During your summer intern you will: Work on a project or projects building your knowledge of practical use of SAP Business Processes at a multinational company Build a deeper understanding of the pharmaceutical industry Gather insights into how Lilly delivers innovative solutions through SAP Work on a weeklong intensive case study competition with other finance, procurement, and SAP interns Gain exposure to senior leadership and learn more about career paths and opportunities. At the conclusion of the work period, each intern will present their project highlights, findings and general internship accomplishments to SAP Business Process and IT professionals. Basic Qualifications: Actively pursuing one of the following undergraduate degrees: Business related with a concentration or emphasis on accounting, finance, or data analytics or quantitatively focused including computer science, data science, information technology, or statistics with relevant coursework in business, accounting, or finance Expected graduation date between by August 2027 Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position. Additional Functional Job Skills & Preference: Demonstrated leadership and ability to influence Clearly demonstrated analytical thought and aptitude Strong problem-solving skills Excellent communication, teamwork, and interpersonal skills Demonstrated flexibility and adaptability Strong learning agility Demonstrated strategic thinking and prioritization skills Language fluency in English (written and verbal) Pharmaceutical / healthcare experience or interest Additional Information: All interns will be considered for full-time positions based on their internship performance Lilly arranges various intern activities including sporting events, dinners, lunch and learns, volunteer activities etc. to provide opportunities for socializing, professional development, and learning more about Lilly. Interns will receive 1 week of paid time off during the Lilly summer shut-down (June 29th, 2026 - July 3rd, 2026 1:1 mentoring from an experienced professional in the function Interns will receive a competitive salary and free parking at their work site, as well as access to Lilly's LIFE fitness center and bike garage If the intern's job position requires a move from another location, Lilly will provide subsidized housing Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $43,000 - $110,000 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly

Responsibilities Works independently in providing various clerical services to their assigned unit. Processes physician's orders and works collaboratively with many departments to schedule patient tests and appointments to expedite patient diagnoses and treatment. Required to contact and interact with other facilities in order to arrange appointments, tests, and transfers. May monitor telemetry rhythms for pertinent changes in fetal or cardiac rhythms and interprets rhythms and keeps nurse informed of life threatening arrhythmias. Technician/Clerks are responsible for monitoring blood pressure and oxygen sats and reporting changes to appropriate nurse. Records pertinent patient information and rhythm strips in the clinical record. Will assist with basic patient daily living needs, such as; personal hygiene, grooming, dressing, transferring, eating, etc. Consistently acts as a focus of communication for internal/external customer service. Performs computer operations accurately and efficiently. Initiates and maintains admission, discharge, and transfer information. Responsible for accurate billing/charge entry. Qualifications Requires the ability to read and write well enough to follow detailed procedures and perform basic mathematics Requires knowledge of office procedures and equipment Requires the ability to read telemetry monitor strips and interpret life threatening arrhythmic conditions Requires knowledge of basic medical terminology Requires high school education or equivalent Prefer six to twelve months of clinical/clerical experience in an acute care setting and at least three months experience as a nursing assistant or ward clerk Benefits We believe that work-life balance is critical to fulfilling our values of excellence and service. That's why we offer flexible scheduling, competitive compensation, bonuses and discounts for you and your family. In addition to health, vision and dental insurance; a few of the benefits available at HCH include: Continuing education scholarships Generous paid days off (PDO) - with the option to rollover unused hours each year Employer funded pension Working Hours - Full-Time - 7P-7:30A - Works three, 12 hour shifts per week - Works every 4th weekend - Holiday rotation

All Pet Express Health Care by Noah's Our All Pet Express Health Care by Noah's is a unique low cost, high volume, full-service practice. We believe everyone's pets are entitled to high quality care and seek to provide this to our local community. Through this clinic, we are directly involved in helping Indianapolis become a no-kill city by keeping pets out of shelters and with their families. All Pet Express Health Care allows our veterinarians to be creative and innovative in their treatment plans, have continual surgery experience and service the community all while being part of the larger Noah's organization. All Pet Express Health Care by Noah's is proud to be accredited by the American Animal Hospital Association, a designation that we believe demonstrates our unwavering commitment to veterinary excellence. Technician Assistant: At Noah's Animal Hospitals the needs of the pet and pets' family come first. Our levels programs are the first of their kind in the state of Indiana and is a source of pride for all employees. We believe through development we will be empowered to be more, do more, and thrive in our environments, leading to a more successful career. We are looking for a motivated, caring, and dedicated individual to be part of our team providing care as a Tech Assistant. This is a great opportunity for someone looking for an entry-level position at a veterinary clinic with a focus on learning and working as a team. This position will include some veterinary assistant training and has the potential for promotion to a Veterinary Assistant for the hard-working candidate who embodies the Noah's Core Values. The Tech Assistant provides daily basic care for in-patient and boarding animals, including bathing, feeding, exercising. This position is responsible for cleaning of equipment and clinic spaces, assisting the veterinary technicians/assistants, and some customer services and client interaction. This role's focus will be our boarding kennel, but you will split time between the kennel, grooming, and the clinic while gaining experience in General Practice, Emergency, and ICU medicine. You will join an amazing team of friendly and knowledgeable staff in a fast-paced clinic atmosphere. Your duties will involve, but are not limited to: cleaning kennels, feeding/watering animals, litter box cleaning, laundry, sweeping/mopping, bathing and assisting our groomer, making surgery packs, proper and safe restraint of animals, assisting the veterinary technicians with appointments, and other duties as assigned by your supervisor. You will be on your feet the majority of the day and often expected to move at a fairly quick pace. Your kennel and clinic duties will involve the handling of a variety of dog breeds and cats, so you must be comfortable with pets of all sizes and personalities. Full-Time Benefits Our valued staff members of Noah's Animal Hospitals receive the following benefits: Industry Leading Pay with opportunities for bonus, overtime, and increases Paid Time Off Paid Holidays Comprehensive Benefits (Health, Vision and Dental) $100 Scrub Allowance Discounts on services provided and products dispensed for your own personal pets An Employee Assistance Program - for you and your household Additional options include 401k, short-term/long-term disability, LifeLock, and supplemental life Compensation for Continuing Education and License Renewal after 1 year of employment Multi-Level Development Program designed to systematically increase knowledge and skillset and a team that always has your back Qualifications - PCS No previous veterinary or kennel experience required This is an entry level position with opportunities in advancement for a career in the veterinary field. Our Core Values: Compassion Easy to do Business With Passion Integrity Memorable Client Experiences Excellence Helpful The Right People

IMMI is seeking a skilled Help Desk Technician to provide front-line technical support to team members worldwide while ensuring the stability, integrity, and efficient operation of our technology systems. In this role, you will work closely with the Senior Help Desk Administrator to monitor, maintain, and troubleshoot networks, hardware, software, and end-user devices. Success requires strong communication, analytical, and problem-solving skills to quickly resolve issues, optimize performance, and maximize the value of IMMI's technology investments all while delivering exceptional customer service IMMI is the trusted, global leader of safety solutions, helping to protect millions of lives every day. For almost sixty years, IMMI has led the way in developing, designing, testing and manufacturing innovative safety restraints and systems. IMMI's safety products are found worldwide on car seats, heavy trucks, school buses, recreational/off road, military, fire/EMS, motor coach, and construction vehicles. Privately owned, headquartered in Westfield, Indiana and operating eight additional global facilities, IMMI is also home to IMMI VIP steering wheels and CAPE , the world's leading state-of-the-art testing facility. RESPONSIBILITIES: Serve as the first point of contact for end users, providing technical support for IT networks, hardware, software, and related equipment. Manage and resolve Help Desk tickets and assigned projects promptly, ensuring compliance with Service Level Agreements (SLAs) while recording, tracking and documenting progress through resolution. Perform regular maintenance on local and remote IT equipment, including PC imaging, deployment, phone system upkeep, and software upgrades. Monitor and test system performance, preparing and delivering performance statistics and reports as needed. . Work with IT infrastructure vendors (e.g., ISPs, support agencies) to troubleshoot and resolve issues effectively. Create and maintain IT system documentation, user guides, and support procedures; assist in developing and implementing standards and processes to support Information Technology projects and initiatives. Contribute to IT projects across IMMI locations as directed by IT leadership and provide occasional after-hours or on-call support for critical issues, outages, or global business needs as part of a rotating schedule QUALIFICATIONS: Required: Associate's or Bachelor's degree in IT, Enterprise Technology, or a related field. 1-3 years of experience in IT support or related roles. Strong problem-solving, analytical, and troubleshooting skills with exceptional attention to detail. . Experience with Microsoft Windows operating systems, Microsoft 365 applications, Active Directory, user account management, Help Desk ticketing systems, and phone-based support for global remote users. Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical users. Superior customer service skills, demonstrating professionalism, patience, and responsiveness. Ability to manage multiple tasks, processes, and projects simultaneously while adhering to IT processes, documentation standards, and corporate/legal responsibilities. Demonstrated technical knowledge supported by relevant certifications (or ability to obtain). Preferred Qualifications: Knowledge of networking fundamentals, wireless technology, and computer hardware fundamentals. Familiarity with barcode scanners, label/LaserJet printers, IoT devices, and related troubleshooting. Prior experience working in a manufacturing environment and understanding of production concepts and principles. Industry-recognized certifications such as ITIL Foundation, CompTIA A+, or equivalent credentials. BENEFITS: Team Member Ownership/ESOP Healthcare, vision, dental options Long and short-term Disability insurance Ten (10) paid holidays. Two (2) IMMI Serves volunteer days per year. Onsite Wellness Clinic Generous Paid Time Off 401k Tuition Assistance

Join American Structurepoint and become part of a team that goes the extra mile for our clients and communities. We live by our values - respect, staff development, results and family. Our team is encouraged to explore new ideas and turn our clients' dreams into reality. With exceptional benefits, training, and mentorship, we pave the way for a rewarding career. Ready for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve. Group: Information Technology Position: IT Support Specialist (CAD Systems) Location: Indianapolis, IN As an IT Support Specialist at American Structurepoint, you will be part of a team that supports the company's technology needs. Our team thrives on creating the best experience for our team members and constantly implementing bleeding edge solutions to give our company a competitive advantage. Job Summary We are seeking a technically skilled and detail-oriented IT Support Specialist with a focus on Autodesk and Bentley CAD system deployment, administration, and support for our civil engineering teams. In this role, you will be responsible for deploying, maintaining, and troubleshooting complex CAD environments used for infrastructure design projects. You will serve as the technical liaison between internal teams and software vendors (Autodesk and Bentley) to resolve issues, implement updates, and optimize performance across our engineering technology stack. Note: This position is a technical IT support role - no CAD design or drafting responsibilities are required. Responsibilities Software Deployment & Configuration • Collaborate with the internal software deployment team for Autodesk and Bentley products (Civil 3D, Revit, AutoCAD, MicroStation, OpenRoads Designer, etc.) using tools such as Autodesk Access, Bentley CONNECTION Client, SCCM, or Intune. • Configure and maintain CAD standards, templates, seed files, workspaces, and configuration files to ensure consistency across project teams. • Evaluate and test updates, patches, and service packs before implementation in production environments. • Manage version control and compatibility between Autodesk and Bentley software platforms. Vendor Collaboration & Issue Resolution • Act as the primary technical contact with Autodesk and Bentley support teams. • Log, track, and escalate issues to vendors as needed; follow through to resolution and document fixes. • Participate in beta programs, vendor training, and technical briefings to stay informed on product updates and best practices. • Provide feedback to vendors on product performance and opportunities for workflow improvements. Technical Support • Provide Tier 2/3 support for CAD-related issues within the civil engineering environment. • Troubleshoot problems related to application performance, licensing, data access, and file interoperability. • Collaborate with IT infrastructure, network, and project delivery teams to ensure optimal CAD performance across workstations, servers and virtual environments. • Maintain detailed documentation of troubleshooting procedures, configurations, and deployment methods. License & Asset Management • Administer and optimize Autodesk and Bentley licensing systems (Autodesk Account, Bentley Licensing Portal). • Track license usage, manage allocations, and ensure compliance with vendor agreements. • Coordinate renewals, upgrades, and new license acquisitions with procurement and IT management. Infrastructure & Standards Support • Support the setup and maintenance of CAD-related data environments such as ProjectWise, Autodesk Docs, or BIM 360. • Collaborate with the CAD management team to uphold company standards and workflows. • Identify opportunities to automate tasks, streamline deployments, and improve user experience. Qualifications Required: • 1 to 3 years of experience in IT support, CAD administration, or systems deployment in a civil engineering, architecture, or construction environment. • Strong experience deploying and supporting Autodesk and Bentley products (Civil 3D, Revit, AutoCAD, MicroStation, OpenRoads Designer). • Proven ability to work with software vendors to diagnose and resolve application or licensing issues. • Knowledge of CAD operating in virtual environments. • Knowledge of Windows operating systems, networking fundamentals, and system performance optimization. • Excellent problem-solving, communication, and documentation skills. Preferred: • Experience with ProjectWise, Autodesk Docs, BIM 360, or similar project collaboration platforms. • Familiarity with PowerShell, Python, or batch scripting for deployment automation. • Understanding of civil engineering data workflows and file management practices. • Certifications such as Autodesk Certified Professional, Bentley Accredited Administrator, or CompTIA A+/Network+. Why Join Us: • Support innovative civil infrastructure projects with cutting-edge CAD technologies. • Collaborate with talented engineers, designers, and IT professionals in a forward-thinking environment. • Gain exposure to both Autodesk and Bentley ecosystems with opportunities for ongoing professional training. • Competitive salary, benefits, and opportunities for career advancement within a growing engineering organization.