Help Desk Technician (9709)
Technical assistant job in Tampa, FL
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.
LSF is seeking a talented Help Desk Technician who wants to make an impact in the lives of others.
Purpose and Impact:
The Help Desk Technician is considered a crucial role in the front-line of support for Lutheran Services Florida networks and computing environment. The individual must be agile, willing to learn and think outside of the box in order to operate effectively in an ever-changing technology landscape. Troubleshoot issues and work with other teams to nail down root cause issues and correct them as necessary. Act as the first point of contact in an entry level support position. Provide technical assistance and support for incoming inquires and issues related to computer systems, software, and/or hardware. Respond and perform troubleshooting through diagnostic techniques and pertinent questions via phone, email, walk-ins, remote sessions, and/or the IT support management application.
Essential Functions:
Installs, administers and maintains all hardware (PC's, laptops, thin clients, network devices) and software.
Enforce security and anti-virus procedures for all Agency workstations as needed.
Document and maintain related procedures, system policies, software configurations, user profiles, etc.
Document and maintain incident logs (email, Internet, and web presence downtime; others as defined by supervisor).
Recommends and schedules repairs.
Maintain a current knowledge of new and existing technologies to ensure the Agency is utilizing lowest cost/most effective technologies.
Develop and maintain a network of workstation hardware and software experts that can be utilized to problem solve, recommend new concepts and consult.
Provide both on-site and on-line support to LSF users.
Review, advise and concur in the acquisition of all related hardware and software.
Develop (with Help Desk Supervisor) an implementation plan for all planned tasks under his area of responsibility.
Other Functions:
Performs other similar or related duties as assigned.
Physical Requirements:
Sitting for extended periods of time (up to 8 hours/day) while working at a computer or answering phone calls.
Occasional standing and walking to access equipment, printers, or assist with onsite support.
Manual dexterity sufficient to operate a computer keyboard, mouse, phone, and other standard office equipment.
Visual acuity to read computer screens, documentation, and technical manuals.
Ability to lift and carry equipment (such as laptops, monitors, or small servers) weighing up to 50 pounds.
Occasional bending, stooping, or crawling to access cables and hardware in confined or low-clearance areas.
Hearing and speech ability to communicate effectively via phone, video call, and in-person.
Minimal travel out of town (statewide) as needed, with or without notice.
Must have reliable transportation, with liability insurance for business use of the vehicle.
Education:
Associate's degree in a related field or equivalent experience.
A+, N+ and Microsoft Certified Professional + Internet (MCP+I) certifications or equivalent experience preferred.
Experience:
One to two years' experience in administration of workstation support in a network environment.
Skills:
Excellent oral and written communication skills.
Excellent customer service skills
Microsoft System Center
Print Management
Run diagnostic programs to resolve problems
Walk customers through problem-solving processes
Hardware and software analysis and problem resolution
Customer service
Basic understanding of Windows-based PC computing and troubleshooting
Basic understanding of networking concepts
Onboarding and offboarding of end-users
Microsoft Office suites
Other:
Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.
Principal Accountabilities:
Reports to Help Desk Supervisor.
Team player with co-workers and central Services office staff.
Adherence to Agency policies and management practices.
Effective staff management and leadership.
Why work for LSF?
LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.
Amazing benefits package including:
Medical, Dental and Vision
Telehealth (24/7 online access to Doctors)
Employee Assistance Program (EAP)
Employer paid life insurance (1X salary)
13 paid holidays + 1 floating holiday
Generous PTO policy (starting at 16 working days a year)
Note: Head Start employees paid time off and holiday schedule may differ
403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
Tuition reimbursement
LSF is proud to be an equal opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Technical Support Analyst
Technical assistant job in Orange City, FL
Technical Support Analyst - 3-Month Contract (Orlando Area)
Looking for an opportunity to make an impact on a high-visibility technology rollout? Join Visionaire Partners as a Technical Support Analyst and help drive a mission-critical implementation.
What You'll Do:
Spend about 70% of your time setting up and breaking down equipment, 30% troubleshooting and repairs
Shadow and support the lead technician
Replace outdated hardware (8GB PCs and 4:3 monitors)
Handle hardware swaps for new systems, label printers, scanners, iPads, and more
Keep workstations tidy and professionally organized (because cable chaos is never a good look)
Manage inventory, follow device naming conventions, and escalate printer issues as needed
Support SIM/TCP training sessions and related equipment
Follow IT security processes and contribute to continual improvement initiatives
What You Bring:
1+ year of tech support experience (hardware, software, Windows, MS Office, AD, networking)
Strong deskside troubleshooting skills
Ability to image, configure, and re-image PCs with approved apps and systems access
Excellent documentation, communication, and customer service chops
Flexibility to work some weekends or on-call shifts
Valid driver's license, reliable vehicle, and ability to transport IT gear between offices
Must pass background and drug screening (marijuana excluded)
Details:
Contract Duration: Jan 9, 2026 - Apr 9, 2026
Location: On-site across Orlando area offices
Perks: Visionaire Partners offers a competitive W-2 contractor benefits package, including 401(k) with match, health coverage, FSAs, life and disability insurance, and more.
Information Technology Support Specialist
Technical assistant job in Orlando, FL
We are seeking a proactive and customer-focused IT Support / Systems Support Analyst to provide technical support across server, workstation, application, and network environments. This role requires hands-on troubleshooting skills, basic automation experience, strong communication, and the ability to manage multiple priorities while working closely with internal teams, vendors, and stakeholders. The ideal candidate is a problem solver who takes ownership of issues and ensures timely, high-quality resolution.
Key Responsibilities
Technical Support & Troubleshooting
Perform basic troubleshooting of server and workstation operating systems, identifying and resolving routine issues related to services, permissions, scheduled tasks, application failures, and connectivity.
Provide software and application support, diagnosing issues, validating configurations, and escalating complex problems when necessary.
Support and troubleshoot SQL-related issues, including basic queries, data validation, and connectivity checks in coordination with application or database teams.
Conduct basic network troubleshooting, verifying connectivity, DNS, firewall rules, and configuration settings; escalate appropriately when issues fall outside scope.
Monitor systems and applications to identify potential issues and address them proactively.
Automation & Scripting
Read, modify, and create basic PowerShell scripts to support automation, maintenance tasks, reporting, and routine system administration.
Project & Vendor Management
Assist with project coordination, organizing tasks, tracking progress, and communicating status to stakeholders.
Coordinate with third-party vendors to ensure timely issue resolution, follow-through, and accountability.
Operational & Professional Skills
Take ownership of assigned work, driving issues to resolution and identifying opportunities for process improvement.
Effectively manage time and priorities, balancing multiple tasks and meeting deadlines consistently.
Communicate proactively with stakeholders, escalating risks or issues before they impact service delivery.
Build rapport easily with internal teams and external partners through an outgoing, collaborative approach.
Approach technical challenges analytically and persist until resolved.
Required Qualifications
Experience supporting Windows Server and workstation operating systems.
Working knowledge of PowerShell scripting for basic automation and maintenance tasks.
Familiarity with SQL, including basic queries and troubleshooting data or connection issues.
Experience providing software and application support in a production environment.
Understanding of basic networking concepts and troubleshooting techniques.
Strong communication, organization, and customer service skills.
Preferred Qualifications
Experience in an IT support, systems support, or help desk environment.
Familiarity with IT service management or ticketing systems.
Experience working with external vendors or managed service providers.
Help Desk Technician
Technical assistant job in Clearwater, FL
Insight Global is seeking a Help Desk Technician to support a large healthcare customer in Clearwater, FL. This role will provide both over-the-phone and in-person technical support for internal employees across approximately 3,000 devices. This role is ideal for candidates with strong troubleshooting skills and a customer-focused mindset.
Key Responsibilities
Respond to and resolve 20-30 tickets daily using ServicePro ticketing system.
Provide Tier 1-2 technical support for desktops, laptops, and related hardware.
Manage inventory, shipping, and returns of equipment.
Assist with new user setup and onboarding.
Perform Windows upgrades and troubleshoot Windows 11 issues.
Support Active Directory (on-prem), Intune, and review configurations in Entra.
Document all work accurately in the ticketing system.
Requirements:
Tier 1-2 troubleshooting experience.
Proficiency with Windows 11 and Microsoft 365 applications.
Experience with Intune and Active Directory (on-prem).
Familiarity with any ticketing systems (ServicePro preferred).
High School Diploma or GED.
Strong customer service skills and professional demeanor.
Preferred Skills:
Experience with Azure and Autopilot.
Location: 5 days on-site in Clearwater
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Structure: Contract - 6-12months
IT Support Specialist III (On-Site)
Technical assistant job in Miami, FL
Support the Credit Union by assisting with network operations and desktop administration. Provide technical support for tier II and tier III issues. Support staff access to the internet and network resources. Follow established procedures to install software and updates on workstations. Complete projects and assignments independently or under little supervision. Performs processing and run jobs on core system independently or under supervision.
We encourage you to view and apply directly at edfed.org/careers
Duties & Responsibilities:
Perform the duties and responsibilities of the IT Support Specialist II.
Deploy computer images, applications, and updates to all workstations.
Assist in the administration of network devices, VLANS, and configurations.
Troubleshoot advanced issues with Windows PCs and internet connections.
Mentor lower-level Helpdesk/IT technicians.
Work on assigned projects.
Skills:
Creating and administering Group Policy Objects
Experience in the Microsoft 365 ecosystem
Experience in enterprise-level imaging processes (preparing computers for imaging and deployment)
Experience with hardware inventory management systems
Mobile Device Management
Requirements:
Associate's degree or equivalent combination
5 years of related work experience
Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned.
The following are some benefits offered to employees:
Paid Holiday
Paid Birthday
Paid Sick and Personal Days
Paid Vacation
Retirement/401K with matching contributions
Medical, Dental and Vision Insurance
Life Insurance and Long Term Disability
Tuition reimbursement for Undergraduate and Graduate courses
Various Incentive Programs
Career opportunities
About Us:
As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.
Technology Support Analyst
Technical assistant job in Miami, FL
JOB SUMMARY: Provide technical and administrative support for the deployment team. Test and specifications of new technology, installation of new software, monitoring deployment methodologies and administering and monitoring the deployment queue for shoreside support.
DUTIES & RESPONSIBILITIES:
Monitor deployment queue and update priorities as needed.
Develop and maintain processes that can help streamline the department and improve efficiency.
Review, analyze and streamline both administrative and technical processes.
Assist with analyzing and resolving any issues of computers not receiving the monthly critical patches in order to make sure all computers are within compliance meeting SOX standards and procedures as well as IT Security boundaries.
Create and use Service Now reports to help monitor the department queues.
Work with vendor support contacts to resolve technical problems with desktop computing equipment and software and develop mitigation techniques to apply resolutions when found.
Provide 24/7 support to team members from various time zones and work sites, as necessary.
Continuously evaluate technology to recommend and implement technology upgrades inclusive of hardware (CPU, memory, hard drive, network card, etc) and operating system to adjust to the changing needs of the user community. Develop testing schema to validate new technology choices and deployment scenarios.
Work with numerous computer platforms in a multi-layered client server environment. Support Apple (MAC) and MS Windows OS, hardware and software applications specific to enterprise applications.
Perform other job-related functions as assigned.
QUALIFICATIONS
DEGREE TYPE: Associate's Degree
FIELD(S) OF STUDY: Computer Science or Management Information Systems
EXPERIENCE:
Minimum 2 years of experience troubleshooting hardware or providing desktop support.
Experience using Service Now preferred.
COMPETENCIES/SKILLS:
Knowledge of mobile, desktop and laptop hardware and software including Windows (all versions), Linux, MAC OS X, Android, IOS, and common enterprise applications including Microsoft Office, diverse browsers, hardware drivers, and connectivity.
Extensive knowledge in troubleshooting and able to identify options for potential solutions.
Ability to conduct research into issues and products independently as required without pervasive supervision.
Excellent written and oral communication skills to work with users at all levels in the organization. Strong customer-service orientation.
Basic Windows scripting skills and advanced Microsoft Office Suite set-up and troubleshooting skills recommended.
Ability to work well in a team-based environment as well as working independently.
Good organizational skills to prioritize multiple tasks and demonstrated problem-solving skills. Ability to provide support after hours for emergency situations when necessary.
Construction Technology Specialist
Technical assistant job in Fort Lauderdale, FL
SCOPE AND ORGANIZATIONAL IMPACT
Our Construction Technologies Specialist position works to standardize field workflows and drives adoption of construction management platforms across projects. They bring deep knowledge of construction management processes from project setup through document control, RFIs and submittals, quality and safety routines, schedule handoffs, change management, and closeout. Working closely with Operations, the Lead Specialist position translates jobsite realities into clear, scalable practices, coordinates rollouts and training, and keeps feedback loops open so standards stay practical. They mentor others, support change in the field, and ensure technology use strengthens safety, quality, schedule, and cost outcomes.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Define and maintain SOPs, checklists, and standardized workflows that work on jobsites
Lead end-to-end implementation efforts for new or changed workflows, including planning, site readiness, pilot design, cutover playbooks, and go-live support
Travel to project sites to observe current processes, coach teams, capture pain points, and share best practices
Run change impact reviews with Operations and Shared Services and align roles and responsibilities across teams
Plan and deliver training and communications for new or changed workflows
Partner with team members to shape configurations, forms, logs, dashboards, and reports that match operational needs
Track adoption and data quality with straightforward KPIs; drive corrective actions with project leadership and report results
Surface system limitations and translate field needs into clear vendor enhancement requests and help influence product roadmaps
Coordinate with vendors on release timing, feature fit, and known issues; validate fixes and communicate impacts to project teams
Lead cross-functional working sessions to resolve cross-project process issues and improve handoffs
Support evaluations and pilots of new tools and features with clear goals, test scripts, and success criteria; recommend go/no-go
Act as an escalation point for process questions and adoption blockers; route technical issues to the right teams and follow through to closure
Mentor team members and project champions to build onsite capability and sustain standards over time
Perform other duties as assigned
EDUCATION AND WORK EXPERIENCE
Minimum bachelor's degree in the field of Construction Management, Engineering, Business or a related field (or equivalent experience)
6+ years in construction operations with strong project team exposure
Demonstrated experience with construction management platforms (e.g., Procore)
Proven experience with prevalent ERP platforms (e.g. CMiC, Oracle, Sage 300) is a plus
Expertise with field workflows, including document management, RFIs, submittals, quality, safety, and scheduling
Demonstrated experience with cost control processes related to construction, such as management of contracts, budgets, change orders, etc.
Proven record of creating SOPs, running trainings, and leading adoption across multiple implementation initiatives
Strong interpersonal and coaching skills; experience managing cross-functional stakeholders
Proven ability to translate business and user needs into scalable, platform-based solutions
Ability to lead change management efforts and facilitate field adoption of new technologies
Excellent written and verbal communication skills, with the ability to train and influence diverse project teams
Problem-solving skills and an innovative mindset for improving business processes and technology utilization
Bilingual (English/Spanish) preferred
Yardi Help Desk Software Support Lead
Technical assistant job in Palm Beach Gardens, FL
Priderock Capital Management, LLC, is seeking a Help Desk Software Support Lead associate. This position will support multifamily residential and student housing properties across the US and is ideal for someone with prior property management/leasing experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide training and assistance to on-site property management teams in Yardi, and other 3rd party software solutions.
Set up new properties in Yardi and assist in training new staff in software functions.
Provide excellent customer support to property management teams in responding to help desk tickets.
Knowledgeable in using Yardi Client Central case system.
Provide internal support to departments, including accounts payable, accounts receivable, marketing, asset management and property accounting.
Research, procure and initiate associated license needed for software systems to include:
Bluemoon
NAA
Local Apartment Association
Utility conversions of RealPage and Conservative
Implementations and integration of 3rd party software
Use training and documentation as appropriate to include testing software, data and report editing.
Proficient in Excel, Word, CSV, and database relationships.
Other related duties and assignments as required.
QUALIFICATIONS
Prior Multi-Family Residential Property Management experience required.
Prior experience with Yardi Voyager 7s in a Helpdesk environment required.
Prior experience with CRM and Rent Cafe
Ability to work in a fast-paced environment, with the ability to multi-task and meet deadlines.
Strong ability to work under pressure and independently.
Must be team-oriented and problem solver with strong work ethic.
Strong communication skills, both verbal and written, are essential.
Strong attention to detail and analytical skills a must
The ability to review work for quality and completeness will be a key to success.
Ability to collaborate with internal and external teams.
Analytical and troubleshooting skills.
Meet deadlines and prioritize work requirements.
Meet deadlines and prioritize work requirements
JavaScript Tech Support Engineer - Integrations
Technical assistant job in Orlando, FL
Immediate need for a talented JavaScript Tech Support Engineer - Integrations. This is a 12+ month contract opportunity with long-term potential and is located in Orlando, FL (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-93208
Pay Range: $30 - $35/hr. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities: -
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Personal commitment to quality and customer service
Frontend browser debugging experience required.
Key Requirements and Technology Experience;
Key skills; Web Services - REST, SOAP
Scripting /Rest API
Relational databases - MySQL, Oracle, and Similar
SSO/Authentication
Email Configuration and Maintenance
Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication
Understanding of Email Troubleshooting
Knowledge on Web Services (SOAP, REST)
Experience Data Extraction Technologies (e.g. JDBC, ODBC)
Some experience with Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows
Shell)
Experience with relational databases - MySQL, Oracle, and Similar
Our client is a leading cloud-based software company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Technical Support Engineer
Technical assistant job in Coral Springs, FL
The Technical Support Engineer provides technical assistance for both application support and desktop administration. This role requires troubleshooting software and hardware issues, managing IT assets, and ensuring smooth system operations while addressing customer inquiries across multiple support channels.
Responsibilities:
Application Support:
• Document and respond to customer inquiries via phone, and email.
• Troubleshoot and resolve application-related issues, assisting users in software
setup, and configuration.
• Maintain detailed records of software performance and recommend improvements
to enhance efficiency.
• Collaborate with engineers and senior IT staff to address complex technical
problems.
• Monitors individual performance objectives, meets standards, and assures
customer satisfaction goals are met.
IT Systems Support:
• Act as the primary contact for hardware/software/network issues across the
organization.
• Assist the Senior System Administrator with IT requests and system upgrades.
• Install, configure, and update desktop software and hardware.
• Manage IT assets, including device setup, storage, disposal, and troubleshooting.
• Ensure security compliance, performing BIOS/firmware checks and monitoring IT
infrastructure.
• Oversee Mobile Device Management (MDM), managing device enrollment,
compliance, and troubleshooting.
• Administer Multi-Factor Authentication (MFA), assisting users and securing
authentication processes.
• Deploy and manage Trend Micro security solutions, ensuring system security and
policy compliance.
• Serve as a secondary point of contact for Rapid7 Immediate Threat Response,
monitoring vulnerabilities and coordinating security updates.
• Regularly review Jira tasks, ensuring timely completion and quality assurance.
• Create and maintain technical documentation for software, security policies, and IT
procedures.
• Continuously assess IT processes and propose innovative improvements.
• Perform regular system checks, eg network drives.
• Upgrade computers (eg RAM, storage).
• Provide on-call support, including after-hours incident response (as needed)
• Handle other IT-related responsibilities as assigned.
Qualifications:
• Bachelor's degree in computer science, IT, or related field (preferred).
• Strong troubleshooting skills for software, hardware, and network issues.
• Working knowledge of Windows/MacOS, Microsoft Office, and enterprise applications.
• Experience with asset management, MDM, MFA, and cybersecurity tools.
• Excellent communication skills, able to explain technical concepts to non-technical users.
• Ability to multitask and prioritize in a fast-paced environment.
Physical & Work Environment:
• Ability to lift up to 50 pounds, access equipment in tight spaces.
• Primarily office-based, with occasional travel for technical support.
• May require evening/weekend work for system maintenance and upgrades.
MONITORING & TECH ASSISTANCE ANALYST OPS - 60934065
Technical assistant job in Tampa, FL
Working Title: MONITORING & TECH ASSISTANCE ANALYST OPS - 60934065 60934065 Salary: Hourly Rate: $30.00 (OPS) Total Compensation Estimator Tool IS AN ANTICIPATED POSITION
Job Title: MONITORING & TECH ASSISTANCE ANALYST OPS- (60934065)
This position is a regional position and can be housed in Tampa.
The Florida Department of Children and Families (DCF) is the state of Florida's social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency's mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning and administration of all publicly funded substance abuse and mental health services, designating Baker Act Receiving facilities, and licensing substance abuse providers.
TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.
THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE OFFICE.
This is a highly responsible and professional position that will serve as an OPS Monitoring and Technical Assistance Analyst. This position will collaborate with each section within the program office and be required to use independent judgement, take initiative in carrying out duties and responsibilities and should be extraordinarily detail oriented.
Specific Duties and Responsibilities include:
* Providing related technical assistance to Regional and HQ SAMH staff, Managing Entities, as well as relevant stakeholders, professional organizations, and other state agencies, in person.
* Serve as a subject matter expert on the Managing Entity Continuing Oversight Team as specified in Section 287.057(26), if applicable.
* Responsible for the compliance technical assistance and monitoring activities, in person; ensure technical assistance and training is provided related to SAMH programs.
* Responsible for the regional Readiness Monitoring.
* Conduct compliance monitoring of subrecipients by providing input to a monitoring plan that ensures adequate coverage to targeted risk factors, participate in developing the scope of monitoring tools to ensure consistent and accurate methods, or recording monitoring activities and outcomes. Subrecipient monitoring may include desk reviews or thorough onsite monitoring.
* Provide technical assistance in compliance with program requirements.
* Draft, route, and track correspondence.
* Performs other duties as required to meet program and departmental goals and objectives.
Emergency Response
In response to emergency events, the incumbent may be required to work irregular hours, to work more than 8 hours per day, to work extended periods (including weekends and holidays), to work at locations other than their official headquarters, and to perform duties in addition to those outlined in the position description. Deploy to communities affected by natural disasters within 24-48 hours of impact to represent the organization to promote and implement post-disaster services.
* Assess the impact, needs and assist with the development of a response strategy and goals for the impacted community and implement disaster response plans.
* Coordinate psychological and mental health resources and services for individuals, first responders, and communities impacted by disasters.
* Provide critical information to the Regional Director and Director of Regional Operations and Initiatives.
Minimum Qualifications:
* Two years 'experience working in the field of behavioral services.
* One year of experience writing formal business communications, including emails.
* Two years of experience implementing and managing complex projects.
* A bachelor's degree from a college or university and four years of professional experience in a behavioral health, public administration, or public health field is preferred.
* Professional experience as described above can substitute on a year-for-year basis for the preferred college education.
Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State's total compensation package for Other Personal Services (OPS) employees features a highly competitive set of employee benefits including:
* State Group Insurance coverage options (for OPS employees who are reasonably expected to work 30 hours or more per week on average), including health, life, dental, vision, and other supplemental insurance options;
* Savings & Spending Accounts;
* 401 (a) FICA Alternative Plan administered through VALIC
* And more!
For a more complete list of benefits, visit ****************************
DCF EMPLOYMENT DISCLOSURES
US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.
SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: *******************
RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.
* BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
If you experience problems applying online, please call the People First Service Center at **************.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location:
Ophthalmology Tech Assistant PRN
Technical assistant job in Gainesville, FL
JOB TITLE: Ophthalmology Tech Assistant Perform a complete and thorough work up on all patients. Perform diagnostic testing ordered by the physician, educate patients on their eye health, eye care and surgical instructions. Provide professional and courteous care. We are looking for a high energy, friendly person to join our team. LPN's and Medical Assistants are encouraged to apply!
Benefits:
* Employee Assistance Plan
* 401(k) retirement plan with a company match
* And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
OR Tech Assistant 2, Surgery, FT, 09A-5:30P
Technical assistant job in Coral Gables, FL
Provides supervision and coordination of work activities for OR Technical Assistant 1 staff including transportation of patients and environmental services. Provides support to the Registered Nurse and surgical team. Estimated pay range for this position is $16.28 - $19.66 / hour depending on experience.
Degrees:
* High School Diploma, Certificate, GED, training or experience required
Licenses & Certifications:
* Basic Life Support.
Additional Qualifications:
* Minimum 1 year previous Surgical Support Technician experience preferred.
Minimum Required Experience: 1 Year
Dosimetry Technical Assistant
Technical assistant job in Fleming Island, FL
Cancer Specialists of North Florida is recruiting for an experienced Dosimetry Technical Assistant for our busy Radiation Department. Under the supervision of Chief Medical Dosimetrist, this position requires the ability to do contouring (normal structures) in CT images, and promote the implementation of the treatment plans for radiation therapy patients.
Travel will be required to all locations that provide Radiation services to our patients currently and in the future.
Essential duties and responsibilities under guidance of a Chief Medical Dosimetrist include the following:
Obtain patient contours and assist in outlining of anatomical structures and the target volume in three dimensions.
Perform record keeping and documentation of treatment parameters for all patients undergoing radiation therapy.
Responsible for entry of treatment parameters in the record/verify system.
Performs work in accordance with policies, procedures and standards.
All other related duties in accordance with department policies.
Full-time position
Clinic locations in Jacksonville, Fleming Island and Saint Augustine, FL
Education and/or Experience:
High school graduate
Compensation and Benefits:
Salary is commensurate with experience and qualifications
Cancer Specialists of North Florida is an "EEO Employer” and “Drug Free Workplace”
Auto-ApplyMed Tech Assisted Living - All Shifts - Full and Part time available
Technical assistant job in Sarasota, FL
The Med Tech ensures timely distribution of medication to all residents by providing assistance with self-medication as prescribed by healthcare provider. Responsibilities: • Provide care and assistance with the functions of daily living • Maintain residents' health records/resident charts by timely documenting any changes in health, incidents, and observation of unusual occurrences
• Maintain Medication Observation Records
• Assist with self-administration of medication
• Respond quickly to emergencies
• Coordinate physician/hospital visits
• Maintain confidentiality
• Communicate effectively with all staff, residents and their families
Job Requirements:
• 4 hour Certification for Self-Administration of Medication
• current CPR/First Aid certification a plus
• prior work experience in geriatric, nursing, assisted living or similar environment preferred
• ability to be on his/her feet for prolonged periods
• self-motivated with good communication and interpersonal skills
• ability to pass pre-employment drug-and background screening (level 2)
Benefits for full-time associates: health benefits, paid time off and employer-matched 401(k) retirement plan.
Benefits for part-time associates: employer-matched 401(k) retirement plan.
Equal Opportunity Employer & drug-free Workplace
Maintenance Technician Assistant
Technical assistant job in Wellington, FL
* Cleaning and pressure washing on a regular basis. * Opening procedures including unlocking doors and performing property inspections. * Checking swimming pool/spa water levels and temperatures * Using power blower to remove leaves and debris from walkways.
* Required use of electronic maintenance management system for all work orders.
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Ability to read and interpret retail product labeling.
* Assisting Maintenance Technicians when needed.
* Work order repairs.
* MUST work weekends.
* Driving a golf cart is required. Therefore, must have valid driver's license in good standing.
* Other duties as assigned.
Responsibilities include: working under direct supervision and independently, using standardized procedures; complete tasks to 100% completion. Report and work directly with other maintenance personnel to achieve the high standards required by the facility and membership.
Working Environment The usual and customary methods of performing the job's functions require the following physical demands: significant lifting of up to and exceeding 75 lbs, carrying, pushing, and/or pulling; some climbing and balancing; frequent stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity. Generally the job requires 5% sitting, 40% walking, and 55% standing. The job is performed under some temperature variations and some hazardous conditions.
Job Requirements:
Qualifications
* Minimum Qualifications Specific skills required to satisfactorily perform the functions of the job include: power and hand tools, adhering to safety practices, general trouble shooting knowledge, general computer knowledge, handling hazardous materials.
* Must have general knowledge of groundskeeping and cleaning, carpentry, painting, dry wall patch, along with the tools and materials used in building maintenance and repair specialties.
* Flexibility is required to work with others in a variety of circumstances; and operate equipment using a variety of standardized methods. Specific abilities required to satisfactorily perform the functions of the job include: adapting to changing work priorities; communicating with diverse groups; meeting deadlines and schedules; ability to work on call and receive after hours work assignments; working as part of a team.
* Required-Must possess a valid driver's license and remain in good-standing at all times.
Experience: No experience is required but a strong work ethic and professional attitude as a must.
Imaging Technical Assistant
Technical assistant job in Lehigh Acres, FL
Full-time Description
Now Hiring - Imaging Technical Assistant
Status: Full-time
Schedule: 9:30am-6:00pm
Radiology Regional is one of the largest physician-driven diagnostic imaging providers, with 13 imaging centers, in Southwest Florida. We are seeking a dynamic person with a passion to care for others in the communities we serve. For over 50 years we have earned trust and confidence because of their patient care experience.
Job Summary:
Imaging Technical Assistant (ITA) greets patients and escorts the patient through procedures to prevent entry into unauthorized or restricted areas of facility to protect the patient.
Explain proper preparation to patient prior to procedure and verify appropriate patient RX or verbal order (VO) pertinent to examinations ordered.
Verify patient demographics in accordance with RRC's HIPAA/PHI policy using two identifiers to confirm patient name, address, DOB, phone numbers, and referring physicians' first and last name and physicians' address.
Ensure patient's history is completed with accurate information per history sheet for exam scheduled.
Operate and understand all computer systems, including PACS, RIS, MDM and SPARK (Instant Messaging).
Provide personal, patient, patient family, visitors and assisting staff protection in accordance with MRI equipment safety standards and policies, procedures, protocols.
Complete Radiology Regional IV training program and obtain required IV certification per the standards of RRC.
Prepare IV solution sets and contrast agents for administration and assist technologists, radiologists, physicians during administration.
Prepare and position patient for imaging procedures, ensure patient modesty, confidentiality, and privacy.
Have an understanding and ability to navigate through the RRC Informer, accessing technical protocols, commonly used forms, required annual training and radiologists' schedules.
Assist with laundry of patient gowns, sheets, and other linens.
In addition to a collaborative work environment, we offer our technical assistants a generous compensation package:
Competitive medical, dental and vision benefits plans
Life and long-term disability insurance
Three weeks paid time off.
401k with a generous company contribution
Six paid holidays
Imaging services for employees and immediate household
And much more!
Requirements
Prior medical assisting or other patient focused experience is preferred, but we will train the right individual who is self-motivated, customer service-oriented, desires a career in radiologic healthcare, is personable and is interested in making our patients feel comfortable while undergoing a variety of imaging services.
Required - Medical knowledge/experience
Required - CPR Basic Life Support (BLS) certification
Preferred - Medical training program that included medical and anatomy terminology
Preferred - Medical assistant certificate
Required - High School Diploma or GED
Radiology Regional is an Equal Opportunity Employer.
Technical Support Analyst
Technical assistant job in Deerfield Beach, FL
Immediate opportunity for a Technical Support Analyst to join a top-notch company experiencing rapid growth!
RESPONSIBILITIES:
Define, document, and maintain standard operating procedures on troubleshooting supported desktop technologies, applications, and warehouse systems for continuous improvements.
Help to service and maintenance audio-visual equipment as needed.
Will be the Enterprise SPOC for PC/IPad procurement, distribution, recovery as well as disposal.
Ability to account for all active or inactive equipment in the CMDB; maintain asset and equipment end-of-life compliance procedures and participate in yearly CAPEX and IT budget requirements.
Will continuously monitor, effort, assign/re-assign, escalate, etc. Incidents/Requests with ServiceNow ITSM tool.
Fully document all service management incidents and requests in ServiceNow ITSM Suite
Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages. Search Service Desk knowledge base articles, SOP's for possible incident resolutions.
Responsible for properly determining and assigning higher-tiered service management incidents/requests to responsible assignment groups if the resolution cannot occur at the TSA level.
Assist in the mentoring and training of all TSA II team members.
Responsible for troubleshooting and configuring software, printer, and connectivity-related issues beyond step-by-step instructions.
Provide 24X7 first-line support for all Warehouse Automation technologies which includes physical repairs of mechanical equipment as needed.
Act as the primary escalation point for vendor and operations team communications during individual market center system outages.
Maintain and ensure market centers' security threats and vulnerabilities are remediated to safeguard the enterprise environment.
This is a 6-month contract-to-hire position in Deerfield Beach. Enjoy an onsite work environment.
REQUIRED SKILLS:
8+ years of help desk support experience
High-level understanding and experience in network troubleshooting, network design topology, TCP/IP knowledge, VLANS, and routing
Technical skills in vulnerability assessment, networking, operating systems, and incident response methodology
Exposure to ITIL foundational structures
Warehouse experience
PREFERRED SKILLS:
Industry-related certifications (A+, Security+, Network+, ITIL, Microsoft MCP/MCSE)
Bachelor's degree
Must be authorized to work in the US. Sponsorships are not available.
JavaScript Tech Support Engineer - UX.
Technical assistant job in Orlando, FL
Immediate need for a talented JavaScript Tech Support Engineer - UX. This is a 12 Months opportunity with long-term potential and is located in Orlando Florida, (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-94056
Pay Range: $30 - $35/hr. on W2. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities.
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Personal commitment to quality and customer service
Frontend browser debugging experience required.
Key Requirements and Technology Experience:
Skills; Hands-on experience in JavaScript, HTML, CSS
Understanding of IT service management and ITIL business process
Frontend browser debugging experience
Scripting /Rest API
Minimum 2 years of hands-on experience in JavaScript, HTML, CSS
Expertise in frontend browser debugging
Understanding of IT service management and ITIL business process
Bachelor's degree in engineering or technical field(s)
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Our client is a leading cloud-based software company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Imaging Technical Assistant
Technical assistant job in Port Charlotte, FL
Full-time Description
Now Hiring - Imaging Technical Assistant
Status: Full-time
Schedule: Monday - Friday 8:30am-5:00pm
Radiology Regional is one of the largest physician-driven diagnostic imaging providers, with 13 imaging centers, in Southwest Florida. We are seeking a dynamic person with a passion to care for others in the communities we serve. For over 50 years we have earned trust and confidence because of their patient care experience.
Job Summary:
Imaging Technical Assistant (ITA) greets patients and escorts the patient through procedures to prevent entry into unauthorized or restricted areas of facility to protect the patient.
Explain proper preparation to patient prior to procedure and verify appropriate patient RX or verbal order (VO) pertinent to examinations ordered.
Verify patient demographics in accordance with RRC's HIPAA/PHI policy using two identifiers to confirm patient name, address, DOB, phone numbers, and referring physicians' first and last name and physicians' address.
Ensure patient's history is completed with accurate information per history sheet for exam scheduled.
Operate and understand all computer systems, including PACS, RIS, MDM and SPARK (Instant Messaging).
Provide personal, patient, patient family, visitors and assisting staff protection in accordance with MRI equipment safety standards and policies, procedures, protocols.
Complete Radiology Regional IV training program and obtain required IV certification per the standards of RRC.
Prepare IV solution sets and contrast agents for administration and assist technologists, radiologists, physicians during administration.
Prepare and position patient for imaging procedures, ensure patient modesty, confidentiality, and privacy.
Have an understanding and ability to navigate through the RRC Informer, accessing technical protocols, commonly used forms, required annual training and radiologists' schedules.
Assist with laundry of patient gowns, sheets, and other linens.
In addition to a collaborative work environment, we offer our technical assistants a generous compensation package:
Competitive medical, dental and vision benefits plans
Life and long-term disability insurance
Three weeks paid time off.
401k with a generous company contribution
Six paid holidays
Imaging services for employees and immediate household
And much more!
Requirements
Prior medical assisting or other patient focused experience is preferred, but we will train the right individual who is self-motivated, customer service-oriented, desires a career in radiologic healthcare, is personable and is interested in making our patients feel comfortable while undergoing a variety of imaging services.
Required - Medical knowledge/experience
Required - CPR Basic Life Support (BLS) certification
Preferred - Medical training program that included medical and anatomy terminology
Preferred - Medical assistant certificate
Required - High School Diploma or GED
Radiology Regional is an Equal Opportunity Employer.