Information Technology Help Desk
Technical assistant job in East Hanover, NJ
We are seeking a skilled and experienced Level 2-3 IT Support Technician to join our team. This role requires a well-rounded technical professional capable of providing advanced desktop support, administering Microsoft 365 environments, managing server systems, and troubleshooting network issues. The ideal candidate is proactive, solutions-oriented, and able to work independently while supporting end users and IT infrastructure.
Key Responsibilities:
Provide technical support for end users (Windows/mac OS), including desktops, laptops, mobile devices, and peripherals.
Manage and support Microsoft 365 services (Exchange Online, SharePoint, Teams, Azure AD, etc.).
Perform server administration tasks including user and group management, patching, backups, and troubleshooting (Windows Server environment).
Support and troubleshoot basic network infrastructure issues (DNS, DHCP, firewalls, VPNs, switches, routers).
Maintain documentation of systems, processes, and procedures.
Work with external vendors or escalate issues when needed.
Assist in IT project implementation and rollouts.
Ensure compliance with security policies and industry best practices.
Requirements:
Technical Skills:
3+ years of hands-on IT support experience (Level 2 or higher).
Strong proficiency with Microsoft 365 administration.
Experience with Windows Server (2016/2019/2022) administration.
Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, routing, firewalls).
Familiarity with virtualization technologies (VMware or Hyper-V) is a plus.
Experience with ticketing systems and remote support tools.
Soft Skills:
Strong problem-solving and troubleshooting ability.
Excellent communication and customer service skills.
Ability to work independently and as part of a team.
Organized with strong attention to detail.
Preferred Qualifications:
Certifications such as CompTIA Network+, Microsoft 365 Certified, MCSA, or CCNA
Information Technology Support Engineer
Technical assistant job in Jersey City, NJ
Tasks and Responsibilities:
Provide Level 1 and Level 2 support for end users (Windows, mobile devices, and peripherals)
Manage user accounts, permissions, and licenses in Microsoft 365, Azure AD, and Entra ID
Perform basic network troubleshooting, ie Wi-Fi and printer issues
Handle ticketing via ServiceNow, ensuring timely resolution and SLA compliance
Support onboarding and offboarding processes (devices, accounts, access rights)
Maintain and update user and administrative documentation
Support IT asset management (hardware lifecycle, procurement, inventory)
Identify and document recurring issues; suggest and implement process improvements
Coordinate with external suppliers and third-party vendors when necessary
Ensure smooth IT operations and support for local office infrastructure
Requirements:
4+ years of hands-on IT support experience in a corporate environment
Strong expertise in Microsoft 365 administration, including Teams, SharePoint, and Exchange Online
Solid understanding of Windows operating systems, mobile device management, and IT peripherals
Experience with Azure AD / Entra ID management
Familiarity with ticketing systems (preferably ServiceNow) and IT asset management
Basic understanding of network fundamentals (LAN/Wi-Fi, printers, VPN)
ITIL knowledge or certification is a plus
Any Microsoft certifications are a strong advantage
Excellent organizational and problem-solving skills with attention to detail
Strong communication skills and the ability to assist users at all technical levels
Self-sufficient, reliable, and able to take ownership of the local office IT environment while collaborating with the wider IT team
IT Support Specialist
Technical assistant job in Red Bank, NJ
Full-time Description
The IT Support Specialist provides advanced Tier 1 and Tier 2 technical support, oversees daily operation of PRC's IT infrastructure, and administers enterprise systems to ensure reliable and secure technical operations across corporate and field locations. This role supports system monitoring, cybersecurity, software updates, networking, and infrastructure upgrades, and end user training and documentation. The specialist collaborates with the CIO on IT improvement projects and partners with vendors and service providers to maintain optimal system performance.
________________________________________
Essential Duties and Responsibilities
Technical Support & Troubleshooting
Provide Tier 1 and Tier 2 technical support and assist with the escalations.
Investigate and resolve advanced hardware, software, and network connectivity problems.
Provide onsite and remote support to corporate and field locations.
Coordinate with external vendors, service providers and technical partners.
Systems Administration & Infrastructure Management
Administer enterprise IT systems (Active Directory, Azure AD, Exchange, Microsoft 365, DocuSign).
Maintain hardware/software deployments, updates, and system performance.
Manage IT asset inventory, licensing, documentation, and server monitoring.
Maintain access control & security systems (badges, cameras, credentials).
Support cybersecurity (patching, MFA, updates, incident prevention).
Assist with network infrastructure (firewalls, switches, VPN).
Projects, Processes & Training
Lead IT projects and system upgrades, including implementation of new tools and infrastructure improvements.
Develop and maintain IT procedures, documentation, and knowledge base resources.
Conduct end-user training and support technology adoption across the organization.
Leverage AI and automation to improve efficiency and optimize IT operations.
Perform other related duties consistent with the scope of the position.
Requirements
Education & Certification
Associate or Bachelor's Degree preferred.
Industry certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Fundamentals, CCNA, etc., preferred.
________________________________________
Experience
2+ years of IT support with strong networking/system administration experience.
Experience with domain administration, cybersecurity practices, and database support.
Experience with infrastructure security, licensing, and system performance monitoring.
Experience in property management, accounting or construction software (e.g., Yardi) is a plus.
Experience with camera systems and access control systems is a plus.
________________________________________
Skills & Competencies
Deep technical expertise with Windows operating systems, networking technologies, firewalls, and VPN solutions.
Advanced administration skills in Microsoft 365, Active Directory, and Azure environments.
Strong analytical and problem-solving abilities with the capacity to resolve complex technical issues.
Excellent communication, customer service, and end-user training skills.
Proven ability to manage multiple priorities and deliver effectively in a fast-paced environment.
Demonstrated ability to manage technology initiatives and collaborate effectively within a team.
Highly organized, detail-oriented, and committed to meeting deadlines.
Positive attitude, strong work ethic, and dedication to ongoing learning and innovation.
Proficiency with AI tools and awareness of emerging technology trends.
________________________________________
Other Requirements
Prolonged periods working at a desk and on a computer.
Ability to lift up to 50 lbs. and use small tools.
Valid driver's license required.
Occasional afterhours/weekend availability for emergencies or scheduled projects.
This is an onsite position at PRC's Corporate Office in Red Bank, NJ.
Benefits: Medical, Dental, Vision; 401(k), Life Insurance, Paid Time Off, 11 Observed Holidays
Salary Description Range: $55,000 - $70,000 annually
HVAC Install Technician Assistant
Technical assistant job in Burlington, NJ
HVAC Installation Technician Assistant - Up to a $3000 Sign On Bonus! HVAC Install Technician Assistant Are you HVAC Install expert who is passionate about problem solving and customer service? Looking to accelerate your career (and income!) with an organization who values its people? Come see why so many of our team members and customers recommend Horizon!
Who are we?
We are Horizon Services. For over 30 years, we've been the trusted name in plumbing, heating, and air conditioning, offering an unmatched level of customer service and technical expertise. Behind that outstanding customer service and technical expertise sits our people. Our employees are the core of our business and our people-first culture ensures that we can deliver on the Horizon guarantee with each and every employee and customer we service. We believe that happy employees = happy customers!
What our HVAC Install Technicians do?
Our technicians go into clients' homes to install new residential heating and cooling systems.
What we offer?
Competitive Compensation:
* With our tools, resources and training, our technicians are able to make a very competitive base salary and bonus program that rewards you for your hard work and customer service!
* Top candidates could be eligible for a sign on bonus up to $1500!
Consistency:
* We offer consistent and reliable full-time year round
* Flexible scheduling - Everything from a 9-5 to 4-10's with flexible days of the week.
Professional and Personal Growth:
* Robust Paid Training & Professional Development Path - 150 hours of training per year!
* Opportunity to grow - We love to promote from within! Most of our leaders started in the truck!
* Qualified technicians will be sponsored for Journeyman license and NATE certification.
* Tuition Reimbursement benefits & Scholarship Programs
Wellness:
* Health benefits including Medical, Dental, Vision, and Life Insurance
* Access to Flexible Spending Accounts for Healthcare or Dependent Care Expenses
* Short Term Disability
* Long-Term Disability
* Wellness Reimbursement Program
* Employee Assistance Program that offers services such as free counseling services, will preparation, and other benefits
* Company-paid PTO and Paid Holidays
* 401(k) retirement plan with company-matching contributions
* Employee Discounts
What do you need?
* Experience as an HVAC Install Technician
* Relevant licenses and certifications
* A valid driver's license and a clean driving record
* Ability to pass a background check and drug test
* Clean and neat appearance
* Strong customer service and communication skills
* Hard-working and motivated
Are you ready to join our team?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this HVAC Service Technician position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
Temporary - Educational Technology and Platform Specialist
Technical assistant job in Piscataway, NJ
Temporary - Educational Technology and Platform Specialist - 250358: N/A Description The Educational Technology and Platform Specialist is a temporary role for 12-18 months that requires a blend of software technical expertise, troubleshooting skills, learning management system administrative responsibilities, and training and development knowledge.
The overall purpose of this position is to provide technical support and perform administrative responsibilities on the IEEE Learning Network (ILN) platform (IEEEs learning management system) and provide technical support for IEEE Educational Activities customers and partners.
This position functions as an individual contributor.
Key ResponsibilitiesSpecific duties include but are not limited to:Provides technical support as the IEEE Learning Network (ILN) Administrator (IEEEs learning management system) including researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues Assists and/or collaborates with internal and external platform teams to implement ILN technical fixes and enhancements Keeps abreast of technology and provides recommendations to improve end user support and operations Writes/updates user guides and documentation regarding the ILN Uploads courses to ILN as needed Produces ILN standard and custom reports Assists with IEEE Learning Network implementations of new ILN PartnersParticipates in reviewing requirements for ILN enhancements and tests enhancements Writes ILN testing scripts for UAT (User Acceptance Testing) Participates in UAT including resolving technical issues, reporting, etc.
Delivers SCORM sales orders, as needed Prepares product data to be uploaded to internal IEEE systems Processes internal reimbursements to ILN Partners for ILN licenses Supports the creation of analytics and usage reports for IEEE eLearning products, identifying actionable insights, key trends and metrics, user behavior, data/marketing/website optimization opportunities, as well as to respond to institutional customer requests Gathers, generates, and reviews catalog records of eLearning courses as per machine readable cataloging (MARC) standards and (Knowledge Bases and Related Tools) KBART title lists Updates, edits, and/or enhances existing catalog records for greater discoverability Submits and monitors project management tickets (JIRA) Coordinates virtual events/webinars, including setting up registration pages, providing production support, collaborating with marketing efforts, and producing events Assists with website that supports the IEEE Learning Network, including conducting keyword research to improve SEO, auditing LMS content and URLs to ensure data integrity, and creating/updating customer support documentation Conducts industry research and landscape assessments within the adult learning space Works on other Educational Activities projects as needed and assigned Qualifications Education and Experience:Bachelor's degree preferred or equivalent experience Preferred knowledge in learning management administration, educational technology, and/or technical support Skills & Other Requirements: Strong analytical and problem solving skills including being a creative problem solver Strong comfort with software Strong customer service, administrative, and software skills Strict attention to detail Ability to work well under pressure with deadlines, with the ability to handle multiple projects simultaneously Knowledge of educational technology platforms including learning management systems Highly competent in working with Microsoft Office and Google DocsExcellent oral and written communication skills Excellent interpersonal skills; ability to work successfully with both internal and external stakeholders Knowledge of HTML, CSS a plus Knowledge of JIRA a plus Exposure working with system requirements a plus Salary Range: $37-$41/Hr Job: Education Primary Location: United States-New Jersey-Piscataway Schedule: Full-time Job Type: Temporary Job Posting: Dec 9, 2025, 8:01:50 PM
Auto-ApplyCustomer Technical Support Specialist
Technical assistant job in Edison, NJ
About Eos Energy Enterprises
Eos Energy Enterprises, Inc. is accelerating the shift to American energy independence with positively ingenious solutions that transform how the world stores power. Our breakthrough Znythâ„¢ aqueous zinc battery was designed to overcome the limitations of conventional lithium-ion technology. It is safe, scalable, efficient, sustainable, manufactured in the U.S., and the core of our innovative systems that today provides utility, industrial, and commercial customers with a proven, reliable energy storage alternative for 3 to 12-hour applications. Eos was founded in 2008 and is headquartered in Edison, New Jersey. For more information about Eos (NASDAQ: EOSE), visit eose.com.
Overview:
The operations and monitoring specialist will play a crucial role in supporting, operating, and monitoring our energy storage systems, ensuring their optimal performance and reliability. Utilizing monitoring tools, energy management tools, battery management and other systems, you will monitor and operate systems, detect anomalies, and communicate with customers and internal teams to address issues promptly. The Operations and Monitoring team functions 24x7. Shift work including day, night, weekend, and holidays is required.
Key Responsibilities:
Customer Liaison and Support: Support customer requests for warranty, post-warranty and longer-term agreements as liaisons to support services and to deliver system operational assistance. Utilize inbound and outbound channels (email & phone) and document requests for support. Deliver initial triage and correspondence throughout the request lifecycle. Initiate field service remediations and/or escalate to higher levels of technical support for resolution.
Monitor Systems: Utilize the EOS platform to continuously monitor the performance of energy storage systems, ensuring they operate within defined parameters.
Operate Systems: Perform system operational functions for range of commission testing and post-commissioning activities per Eos and customer agreements.
Anomaly Detection: Identify and respond to system alerts, diagnosing issues and implementing corrective actions to maintain system integrity.
Collaboration: Work closely with field engineers and appropriate technical service, project, and product teams to coordinate continual improvement, maintenance and troubleshooting efforts.
Documentation: Maintain accurate records of customer correspondence, operational activities, system performance, discovered issues and resolutions for compliance and operational continuity.
Data Analysis: Analyze live and post-cycle system data to detect trends, deliver real-time issue responsiveness, alerting, and remediation actions.
Continuous Improvement: Provide feedback on system performance and suggest enhancements to improve efficiency and reliability.
Qualifications:
Experience: Minimum of 2 years in electrical technology operations or similar control systems role, preferably in energy storage
Technical Skills: Familiarity with operational software platforms, ticketing/issue management systems, and data network communication protocols
Analytical Abilities: Strong problem-solving skills with the ability to interpret complex data and make informed decisions.
Communications: Excellent verbal and written communication skills to effectively collaborate with remote teams and customers.
Preferred Qualifications:
Industry Knowledge: Experience in energy storage systems, particularly with battery energy storage systems (BESS), energy management systems (EMS), supervisory control and data acquisition (SCADA) systems.
Certifications: Relevant certifications in electrical technology, BESS, or other management and controls systems
Technical Proficiency: firm understanding of networking and cybersecurity principles as they relate to battery and energy systems
Education:
Associates Degree, or 2 yrs equivalent experience in electrical technology, electronics, or related field
Auto-ApplyMaintenance Technician - Assisted Living Facility
Technical assistant job in Clinton, NJ
Job DescriptionLocation: Hunterdon County, NJ We are seeking a skilled and self-motivated Maintenance Technician to join our team at a premier assisted living facility in Hunterdon County. The ideal candidate will have hands-on experience in a variety of construction and maintenance tasks, including carpentry, drywall, painting, door hardware, electrical, plumbing, and concrete work. A solid understanding of general repair and maintenance is essential.
Key Responsibilities:
Perform routine and preventative maintenance to ensure the facility's safety and functionality.
Troubleshoot and repair issues related to carpentry, electrical, plumbing, and other systems.
Maintain a clean, safe, and welcoming environment for residents and staff.
Qualifications:
Proven experience in construction and/or facility maintenance.
Proficiency in carpentry, drywall, painting, door hardware, electrical, plumbing, and concrete work.
Strong problem-solving skills and attention to detail.
Ability to work independently and prioritize tasks effectively.
Valid driver's license and reliable transportation.
What We Offer:
Full-time position with competitive salary based on experience.
Comprehensive benefits package, including health insurance.
Supportive and collaborative work environment.
Opportunity to make a meaningful impact in the lives of our residents.
Technical Specialist
Technical assistant job in Edison, NJ
Job Title: Technical Specialist Develop, enhance and customize the solution architecture for various Industry use cases. Publishing solutions and products on Azure marketplace. Lead the team and manage delivery cycles for the solution. Manage the code repository and handle pull requests. Engage in technical discussions with the product teams for research and development related projects. Manage the stand-up and status meetings to resolve the dependencies/blockers between onshore and offshore teams. Handle the tenants and subscriptions of cloud services (Azure, Snowflake, AWS, etc) used in the projects. Manage presentation booths and product showcases at technical summits and conferences.
Job Requirements:
Require Bachelor's Degree or Foreign Equivalent in Computer Engineering, Computer Science, Software Engineering, Computer Information Systems or related field. Require five (5) years of experience as Associate Software Engineer, Software Engineer, Senior Software Engineer, Team Lead, Software Consultant or related using Linux, Microsoft Azure, Angular, Power BI. Require travel/relocation to various unanticipated locations throughout the United States.
Salary: The base pay range for this role is between $152,859.00 and $180,000.00 annually, and your base pay will depend on your qualifications, experience and location.
To apply, mail or email resumes to:
Annmarie Hardie, Associate Director, Legal & Immigration
Attn: Job ID: TS-039300
Xoriant Corporation
1248 Reamwood Avenue
Sunnyvale, CA 94089
*******************
* Xoriant is an equal opportunity employer. No person shall be excluded from consideration for employment because of race, ethnicity, religion, caste, gender, gender identity, sexual orientation, marital status, national origin, age, disability or veteran status.
Easy ApplyHVAC Installation Technician Assistant
Technical assistant job in Howell, NJ
Job Description Company Benefits and Perks **** SIGN ON BONUS FOR THE RIGHT CANDIDATE!!! ****
50% paid health insurance
Generous time-off policy
Family-oriented company
Career growth opportunities
Job SummaryWe are seeking an Installation Technician Assistant to join our growing company. We are looking for someone educated in the HVAC field, with a great work ethic, who exhibits professionalism, is fun to work with, and encourages teamwork.
Responsibilities and Duties
Installing Gas furnaces
Installing Central AC Systems
Installing Mini Split Systems
Driving Box Trucks and Vans
Lifting large pieces of equipment
Qualifications and Skills
Must have at least 5 years in the field
Must have a minimum of 2-year vocational background. (If you have little experience)
Must have EPA License.
Must work well with a team.
Must have a clean driving record.
E04JI800um3l4022y5y
Technical Assistant-Commercial Insurance-Entry Level
Technical assistant job in Red Bank, NJ
Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture - with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.
The Commercial Technical Assistant provides technical underwriting support for assigned accounts/agencies within the team as well as making individual underwriting decisions on referred accounts.
This role will work in the Jencap - Red Bank, NJ office.
Responsibilities:
Effectively communicate with agent or broker clients, company underwriters, internal staff and management to obtain additional information, quote rates, present proposals, explain company underwriting policies and coverage offerings, as well as servicing existing accounts.
Assist marketing department, staff and other internal departments in resolving problems and questions. Assist in the development and implementation of new marketing strategies.
Appropriate and timely response to questions posed by brokers, clients, underwriters and other company person
Meet regularly with the broker/underwriting teams on strategy, tactics and follow-up.
Rate policies, endorsements, etc. or review previously rated policies for proper rating. Knowledge of rating manuals and application of same.
Develop information for the processing of new or renewal policies, loss runs and knowledge of automated systems.
Prepare quotations and proposals for broker client and assist underwriter by answering or fielding questions from broker clients and company personnel.
Enter and/or research information in the company ImageWright system and apply this information in accordance with department workflow procedures.
Request additional information from broker necessary for the proper processing of applications, endorsements, and cancellations including any underwriting related report from external sources. Perform routine follow-ups and referrals for same.
Assist underwriters by handling broker's verbal and written requests or comments concerning applications, endorsements, cancellations or etc.
Assist underwriters by processing a preliminary evaluation of company loss experience for individual accounts.
Requirements:
Bachelor's Degree or equivalent.
Minimum of 1-3 years of similar related job experience.
Recommend employee pursue entry level insurance related courses which will enhance knowledge of insurance coverages to better enable employee to perform job functions and advance within the organization.
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors.
Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to, comprehensive health care coverage, a 401k plan, and tuition reimbursement. Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate.
Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You're in the right place.
Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together.
Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
Auto-ApplyRegulatory CMC Technical Associate
Technical assistant job in Bridgewater, NJ
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
• Author Module 3 submission documentation according to eCTD requirements for New Drug Application (NDA) Prior Approval Supplements (Client), Changes Being Effected (CBE-0 and CBE-30), and annual reports.
• Compile, review, and submit DMF annual updates, amendments, letters of authorization, and customer notifications. Participate in team meetings as a representative of IA with both internal and external cross-functional project teams.
• The Regulatory CMC Technical Associate may be called upon to author technical reports. The candidate must be able to adhere to local and global SOPs to meet pre-established project milestones and timelines
Qualifications
• BA/BS in a scientific discipline - Chemistry or Biology are preferred Master s Degree a plus 4+ years of pharmaceutical regulatory affairs experience Strong knowledge of NDA, ANDA, MAA, BLA, CTA, or IND submissions experience Expertise with Microsoft Office Suite, Electronic Document Management Systems.
• Proven experience working with authoring templates and tools Excellent multi-tasking skills and ability to manage multiple competing projects while meeting project timelines Required to communicate with management when issues arise
• Must have the appropriate technical background and desire to learn and assimilate new information Proven ability to work independently and as a member of a team
• Capable of interacting with technical groups and understand complex issues pertaining to CMC, packaging, and testing Superior written and verbal communication skills in the English language Excellent proofreading skills
• A working knowledge of cGMPs The potential candidate may be called upon to provide a writing sample Keywords: CTD, CMC, eCTD, FDA, Client, CBE, API, DMF, cGMP, templates
Additional Information
Sneha Shrivastava
Technical Recruiter (Clinical/Scientific)
Artech Information Systems LLC
360 Mt. Kemble Avenue, Suite 2000 | Morristown, NJ 07960
Office: ************ | Fax: ************
Connect with us on - LinkedIn | Facebook | Twitter
Respite Direct Support Tech (New Brunswick)
Technical assistant job in New Brunswick, NJ
The Respite Technician will assist the clients with daily living activities in the client's home. Our Respite Technicians are dedicated and compassionate. This opportunity is a Part Time position .
Who we are:
Neuropath Behavioral Healthcare provides Comprehensive Youth and Family Support Services to primary caregivers of children and teens with Developmental and Intellectual Disabilities, an opportunity for rest and relief, while engaging youth in therapeutic age -appropriate activities.
Duties/Responsibilities:
• Provides one -on -one care to youth and young adults when primary care giver is not available.
• Ensure the safety and well -being of the client.
• Gives simple emotional and psychological support to the client and other members of the household and establishes a relationship with client and family
• Aids with daily living, including personal care such as ambulation and personal hygiene assistance. Prepares and maintains records of client progress and services performed, reporting changes in client condition to manager or supervisor.
• Actively promotes client's mental alertness through involvement in activities of interest
• Performs housekeeping duties such as cooking, cleaning, washing clothes and dishes, and running errands. Cares for individuals and families during periods of incapacitation, family disruption, and convalescence; providing companionship, personal care, and help in adjusting to new lifestyles.
• Instructs or advises clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care.
• Attends in -service training as required by regulation
• Adheres to all Agency administrative and clinical policies and procedure
• Participates in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
Requirements Skills/Abilities: • Must possess a strong service orientation, including active listening, critical thinking skills, and close monitoring of clients.
• Minimum of three references required
• Must have an automobile and a valid driver's license
• Must have proof of car insurance
• Pass a criminal background check including fingerprinting
Education and Experience:
• High school diploma or equivalent required.
• More than two years or experience preferred.
Physical:
• Prolonged periods of standing, bending and lifting.
• Must be able to lift up to 50 pounds at times.
Technology Support III - FPAS Tech Support
Technical assistant job in Jersey City, NJ
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. Financial Planning and Analytics Services (FPAS) is a key Finance function within the Office of the Chief Finance Office (CFO) that supports each Line of Business CFO and the Firmwide CFO. We are a data engineering team responsible for financial reporting, forecasting, budgeting, and strategic oversight. Our Applications, Platforms and Data based and are on a combination of On-Premise (Linux), Private Cloud (Kubernetes) and Public cloud (AWS). We manage batch jobs running to a Business Day Calendars that Extracts, Transforms and Loads (ETL) data for critical processes within the firm.
As a **Technology Support III** team member at JPMorgan Chase, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
**Job Responsibilities:**
+ Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
+ Improve operational stability and availability through participation in problem management
+ Monitor production environments for anomalies and address issues utilizing standard observability tools
+ Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
+ Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
+ The role may require on call coverage during weekends
**Required qualifications, capabilities, and skills:**
+ Formal training or certification on software engineering concepts and 3+ years applied experience.
+ Possess 3+ years of experience , ideally working with Data/Python applications in Production environment.
+ Experience in programming or scripting language (Python).
+ Experience working with containers and container orchestration (Kubernetes)
+ Experience with automation tool/solution such as Ansible, Autosys, Control-M etc.
+ Experience with cloud platform (preferably AWS) in setting up infrastructure using Terraform.
+ Exposure to observability and monitoring tools and techniques
+ Good communication and collaboration skills, with the ability to work effectively in a fast-paced, dynamic environment.
**Preferred qualifications, capabilities, and skills:**
+ Significant advantage to have experience supporting applications on platforms such as Databricks, Snowflake or AWS EMR (Databricks preferred).
+ Significant advantage to have experience with Ab Initio.
+ Experience working with Big Data
+ Actively self-educates, evaluate new technology, and recommend suitable ones.
+ Knowledge of virtualization, cloud architecture, services and automated deployments.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Jersey City,NJ $114,000.00 - $155,000.00 / year
Tech Risk and Controls Associate- SOX
Technical assistant job in Jersey City, NJ
Join our team to innovate in risk mitigation, leveraging your skills in a fast-paced, impactful environment.
As a Tech Risk & Controls Associate in our Cybersecurity and Technology Controls Team, you will be a part of a team that supports the implementation of risk mitigation strategies, controls and action plans for the firm. Working closely with the technology risk teams and cross-functional partners, you contribute your skills and insights to the continuous improvement of risk management methods. As a valued member of the team, you will have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on technology risk and controls at the firm.
Job responsibilities
Assist in monitoring technology risks, ensuring compliance with firm standards, regulatory requirements, and industry best practices
Collaborate with stakeholders to develop and implement risk mitigation strategies, controls, and action plans for technology-aligned processes
Monitor and evaluate the effectiveness of implemented controls, contribute to the recommendations for improvements and addressing gaps in risk management
Communicate risk-related findings and updates to relevant stakeholders, ensuring alignment with organizational objectives and risk appetite
Required qualifications, capabilities, and skills
2+ years of experience or equivalent expertise in technology risk management, information security, or a related field
Proficient in risk identification, assessment, and control evaluation, with a strong understanding of industry standards
Demonstrated ability to analyze complex issues, develop risk mitigation strategies, and communicate effectively with stakeholders
Exposure to risk management frameworks, regulations, and industry best practices
Strong understanding of the Sarbanes-Oxley Act, the 2013 COSO framework, NIST, COBIT, SOC, DCAM, and SEC guidance for management's assessment of internal controls over financial reporting
Demonstrated ability to apply IT-related knowledge and experience in solving compliance issues
Preferred qualifications, capabilities, and skills
CISM, CRISC, CISSP, or other industry-recognized risk certifications
Auto-ApplyHVAC Install Technician Assistant
Technical assistant job in Burlington, NJ
Job Description
HVAC Installation Technician Assistant - Up to a $3000 Sign On Bonus!
HVAC Install Technician Assistant
Are you HVAC Install expert who is passionate about problem solving and customer service? Looking to accelerate your career (and income!) with an organization who values its people? Come see why so many of our team members and customers recommend Horizon!
Who are we?
We are Horizon Services. For over 30 years, we've been the trusted name in plumbing, heating, and air conditioning, offering an unmatched level of customer service and technical expertise. Behind that outstanding customer service and technical expertise sits our people. Our employees are the core of our business and our people-first culture ensures that we can deliver on the Horizon guarantee with each and every employee and customer we service. We believe that happy employees = happy customers!
What our HVAC Install Technicians do?
Our technicians go into clients' homes to install new residential heating and cooling systems.
What we offer?
Competitive Compensation:
With our tools, resources and training, our technicians are able to make a very competitive base salary and bonus program that rewards you for your hard work and customer service!
Top candidates could be eligible for a sign on bonus up to $1500!
Consistency:
We offer consistent and reliable full-time year round
Flexible scheduling - Everything from a 9-5 to 4-10's with flexible days of the week.
Professional and Personal Growth:
Robust Paid Training & Professional Development Path - 150 hours of training per year!
Opportunity to grow - We love to promote from within! Most of our leaders started in the truck!
Qualified technicians will be sponsored for Journeyman license and NATE certification.
Tuition Reimbursement benefits & Scholarship Programs
Wellness:
Health benefits including Medical, Dental, Vision, and Life Insurance
Access to Flexible Spending Accounts for Healthcare or Dependent Care Expenses
Short Term Disability
Long-Term Disability
Wellness Reimbursement Program
Employee Assistance Program that offers services such as free counseling services, will preparation, and other benefits
Company-paid PTO and Paid Holidays
401(k) retirement plan with company-matching contributions
Employee Discounts
What do you need?
Experience as an HVAC Install Technician
Relevant licenses and certifications
A valid driver's license and a clean driving record
Ability to pass a background check and drug test
Clean and neat appearance
Strong customer service and communication skills
Hard-working and motivated
Are you ready to join our team?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this HVAC Service Technician position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
Job Posted by ApplicantPro
IT Support Specialist
Technical assistant job in Red Bank, NJ
Job DescriptionDescription:
The IT Support Specialist provides advanced Tier 1 and Tier 2 technical support, oversees daily operation of PRC's IT infrastructure, and administers enterprise systems to ensure reliable and secure technical operations across corporate and field locations. This role supports system monitoring, cybersecurity, software updates, networking, and infrastructure upgrades, and end user training and documentation. The specialist collaborates with the CIO on IT improvement projects and partners with vendors and service providers to maintain optimal system performance.
________________________________________
Essential Duties and Responsibilities
Technical Support & Troubleshooting
Provide Tier 1 and Tier 2 technical support and assist with the escalations.
Investigate and resolve advanced hardware, software, and network connectivity problems.
Provide onsite and remote support to corporate and field locations.
Coordinate with external vendors, service providers and technical partners.
Systems Administration & Infrastructure Management
Administer enterprise IT systems (Active Directory, Azure AD, Exchange, Microsoft 365, DocuSign).
Maintain hardware/software deployments, updates, and system performance.
Manage IT asset inventory, licensing, documentation, and server monitoring.
Maintain access control & security systems (badges, cameras, credentials).
Support cybersecurity (patching, MFA, updates, incident prevention).
Assist with network infrastructure (firewalls, switches, VPN).
Projects, Processes & Training
Lead IT projects and system upgrades, including implementation of new tools and infrastructure improvements.
Develop and maintain IT procedures, documentation, and knowledge base resources.
Conduct end-user training and support technology adoption across the organization.
Leverage AI and automation to improve efficiency and optimize IT operations.
Perform other related duties consistent with the scope of the position.
Requirements:
Education & Certification
Associate or Bachelor's Degree preferred.
Industry certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Fundamentals, CCNA, etc., preferred.
________________________________________
Experience
2+ years of IT support with strong networking/system administration experience.
Experience with domain administration, cybersecurity practices, and database support.
Experience with infrastructure security, licensing, and system performance monitoring.
Experience in property management, accounting or construction software (e.g., Yardi) is a plus.
Experience with camera systems and access control systems is a plus.
________________________________________
Skills & Competencies
Deep technical expertise with Windows operating systems, networking technologies, firewalls, and VPN solutions.
Advanced administration skills in Microsoft 365, Active Directory, and Azure environments.
Strong analytical and problem-solving abilities with the capacity to resolve complex technical issues.
Excellent communication, customer service, and end-user training skills.
Proven ability to manage multiple priorities and deliver effectively in a fast-paced environment.
Demonstrated ability to manage technology initiatives and collaborate effectively within a team.
Highly organized, detail-oriented, and committed to meeting deadlines.
Positive attitude, strong work ethic, and dedication to ongoing learning and innovation.
Proficiency with AI tools and awareness of emerging technology trends.
________________________________________
Other Requirements
Prolonged periods working at a desk and on a computer.
Ability to lift up to 50 lbs. and use small tools.
Valid driver's license required.
Occasional afterhours/weekend availability for emergencies or scheduled projects.
This is an onsite position at PRC's Corporate Office in Red Bank, NJ.
Benefits: Medical, Dental, Vision; 401(k), Life Insurance, Paid Time Off, 11 Observed Holidays
Temporary - Educational Technology and Platform Specialist
Technical assistant job in Piscataway, NJ
The Educational Technology and Platform Specialist is a temporary role for 12-18 months that requires a blend of software technical expertise, troubleshooting skills, learning management system administrative responsibilities, and training and development knowledge. The overall purpose of this position is to provide technical support and perform administrative responsibilities on the IEEE Learning Network (ILN) platform (IEEEs learning management system) and provide technical support for IEEE Educational Activities customers and partners.
This position functions as an individual contributor.
Key Responsibilities
Specific duties include but are not limited to:
* Provides technical support as the IEEE Learning Network (ILN) Administrator (IEEEs learning management system) including researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues
* Assists and/or collaborates with internal and external platform teams to implement ILN technical fixes and enhancements
* Keeps abreast of technology and provides recommendations to improve end user support and operations
* Writes/updates user guides and documentation regarding the ILN
* Uploads courses to ILN as needed
* Produces ILN standard and custom reports
* Assists with IEEE Learning Network implementations of new ILN Partners
* Participates in reviewing requirements for ILN enhancements and tests enhancements
* Writes ILN testing scripts for UAT (User Acceptance Testing)
* Participates in UAT including resolving technical issues, reporting, etc.
* Delivers SCORM sales orders, as needed
* Prepares product data to be uploaded to internal IEEE systems
* Processes internal reimbursements to ILN Partners for ILN licenses
* Supports the creation of analytics and usage reports for IEEE eLearning products, identifying actionable insights, key trends and metrics, user behavior, data/marketing/website optimization opportunities, as well as to respond to institutional customer requests
* Gathers, generates, and reviews catalog records of eLearning courses as per machine readable cataloging (MARC) standards and (Knowledge Bases and Related Tools) KBART title lists
* Updates, edits, and/or enhances existing catalog records for greater discoverability
* Submits and monitors project management tickets (JIRA)
* Coordinates virtual events/webinars, including setting up registration pages, providing production support, collaborating with marketing efforts, and producing events
* Assists with website that supports the IEEE Learning Network, including conducting keyword research to improve SEO, auditing LMS content and URLs to ensure data integrity, and creating/updating customer support documentation
* Conducts industry research and landscape assessments within the adult learning space
* Works on other Educational Activities projects as needed and assigned
Education and Experience:
* Bachelor's degree preferred or equivalent experience
* Preferred knowledge in learning management administration, educational technology, and/or technical support
Skills & Other Requirements:
* Strong analytical and problem solving skills including being a creative problem solver
* Strong comfort with software
* Strong customer service, administrative, and software skills
* Strict attention to detail
* Ability to work well under pressure with deadlines, with the ability to handle multiple projects simultaneously
* Knowledge of educational technology platforms including learning management systems
* Highly competent in working with Microsoft Office and Google Docs
* Excellent oral and written communication skills
* Excellent interpersonal skills; ability to work successfully with both internal and external stakeholders
* Knowledge of HTML, CSS a plus
* Knowledge of JIRA a plus
* Exposure working with system requirements a plus
Salary Range:
* $37-$41/Hr
*
Technical Assistant-Commercial Insurance-Entry Level
Technical assistant job in Red Bank, NJ
Job Description
Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture - with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.
The Commercial Technical Assistant provides technical underwriting support for assigned accounts/agencies within the team as well as making individual underwriting decisions on referred accounts.
This role will work in the Jencap - Red Bank, NJ office.
Responsibilities:
Effectively communicate with agent or broker clients, company underwriters, internal staff and management to obtain additional information, quote rates, present proposals, explain company underwriting policies and coverage offerings, as well as servicing existing accounts.
Assist marketing department, staff and other internal departments in resolving problems and questions. Assist in the development and implementation of new marketing strategies.
Appropriate and timely response to questions posed by brokers, clients, underwriters and other company person
Meet regularly with the broker/underwriting teams on strategy, tactics and follow-up.
Rate policies, endorsements, etc. or review previously rated policies for proper rating. Knowledge of rating manuals and application of same.
Develop information for the processing of new or renewal policies, loss runs and knowledge of automated systems.
Prepare quotations and proposals for broker client and assist underwriter by answering or fielding questions from broker clients and company personnel.
Enter and/or research information in the company ImageWright system and apply this information in accordance with department workflow procedures.
Request additional information from broker necessary for the proper processing of applications, endorsements, and cancellations including any underwriting related report from external sources. Perform routine follow-ups and referrals for same.
Assist underwriters by handling broker's verbal and written requests or comments concerning applications, endorsements, cancellations or etc.
Assist underwriters by processing a preliminary evaluation of company loss experience for individual accounts.
Requirements:
Bachelor's Degree or equivalent.
Minimum of 1-3 years of similar related job experience.
Recommend employee pursue entry level insurance related courses which will enhance knowledge of insurance coverages to better enable employee to perform job functions and advance within the organization.
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors.
Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to, comprehensive health care coverage, a 401k plan, and tuition reimbursement. Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate.
Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You're in the right place.
Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together.
Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
Technology Support III - FPAS Tech Support
Technical assistant job in Jersey City, NJ
JobID: 210684630 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $114,000.00-$155,000.00 We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
Financial Planning and Analytics Services (FPAS) is a key Finance function within the Office of the Chief Finance Office (CFO) that supports each Line of Business CFO and the Firmwide CFO. We are a data engineering team responsible for financial reporting, forecasting, budgeting, and strategic oversight. Our Applications, Platforms and Data based and are on a combination of On-Premise (Linux), Private Cloud (Kubernetes) and Public cloud (AWS). We manage batch jobs running to a Business Day Calendars that Extracts, Transforms and Loads (ETL) data for critical processes within the firm.
As a Technology Support III team member at JPMorgan Chase, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job Responsibilities:
* Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
* Improve operational stability and availability through participation in problem management
* Monitor production environments for anomalies and address issues utilizing standard observability tools
* Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
* Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
* The role may require on call coverage during weekends
Required qualifications, capabilities, and skills:
* Formal training or certification on software engineering concepts and 3+ years applied experience.
* Possess 3+ years of experience, ideally working with Data/Python applications in Production environment.
* Experience in programming or scripting language (Python).
* Experience working with containers and container orchestration (Kubernetes)
* Experience with automation tool/solution such as Ansible, Autosys, Control-M etc.
* Experience with cloud platform (preferably AWS) in setting up infrastructure using Terraform.
* Exposure to observability and monitoring tools and techniques
* Good communication and collaboration skills, with the ability to work effectively in a fast-paced, dynamic environment.
Preferred qualifications, capabilities, and skills:
* Significant advantage to have experience supporting applications on platforms such as Databricks, Snowflake or AWS EMR (Databricks preferred).
* Significant advantage to have experience with Ab Initio.
* Experience working with Big Data
* Actively self-educates, evaluate new technology, and recommend suitable ones.
* Knowledge of virtualization, cloud architecture, services and automated deployments.
Auto-ApplyTech Risk and Controls Senior Associate - Global Technology Metrics Governance
Technical assistant job in Jersey City, NJ
Join our dynamic team to navigate complex risk landscapes and fortify technology governance, making a pivotal impact in our firm's robust risk strategy.
As a Tech Risk & Controls Senior Associate in Enterprise Technology, Cybersecurity & Tech controls, you will contribute to the successful management of technology-aligned aspects of Governance, Risk, and Compliance in line with the firm's standards. Leverage your broad knowledge in risk management principles and practices to assess and monitor risks and implement effective controls. Your role in risk identification, control evaluation, and security governance is crucial in advising on complex situations and enhancing the firm's risk posture. Through collaboration and analytical skills, you will contribute to the overall success of the Technology Risk & Services team and ensure compliance with regulatory obligations and industry standards.
The Global Technology Metrics Governance team is tasked with overseeing and enhancing the framework for technology risk metrics. This team is pivotal in the onboarding and management of these metrics.
Job responsibilities
Engage with stakeholders in Global Technology, Risk, and Audit to enhance reporting and metrics processes.
Partner with firm-wide teams to define and refine technology risk metrics, including developing KRIs and KPIs.
Learn and advise on regulatory and industry best practices for setting KPI and KRI thresholds.
Monitor technology risks and mitigation effectiveness, updating metrics as needed and assessing impacts from system changes.
Evaluate the inclusion or exclusion of metrics and communicate findings to partners.
Align risk measurement practices with organizational policies, industry standards, and regulations, identifying enhancement opportunities.
Conduct root cause analysis of metric breaches and communicate implications.
Present technology risk metrics performance updates to senior management and risk committees.
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in technology risk management, information security, or a related field, with a focus on risk identification, assessment, and mitigation
Minimum of four years' experience in technology risk management or cybersecurity, with a focus on governance, risk assessment, metrics development, and data analysis.
Broad knowledge of application architecture, infrastructure, security principles, and technology risks/controls.
Excellent communication and presentation skills to simplify and convey complex risk information to stakeholders. The candidate must be highly organized and capable of managing multiple priorities and demands effectively.
Ability to quickly learn and articulate changes in technology risk landscapes and emerging technologies.
Proficiency in data analytics and statistical modeling techniques.
Preferred qualifications, capabilities, and skills
CISM, CRISC, CISSP, or other industry-recognized risk certifications
Auto-Apply