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  • BREAST TECH ASSISTANT

    Southwest Medical Imaging 4.3company rating

    Technical assistant job in Peoria, AZ

    Job DescriptionDescription: Job Title Breast Tech Assistant Department Mammography/Ultrasound Reports to Mammography Manager Status Full Time/Non Exempt As a Breast Tech Assistant, you are responsible for providing excellent service and compassion in preparing patients for their medical imaging, assisting with breast biopsy patients as well as chaperoning male ultrasound techs when needed. In this position you must possess a positive and upbeat personality with a desire to deliver outstanding customer service and to work as part of a team. You will perform various tasks making sure you are delivering them with speed and accuracy. Detailed Responsibilities Ability to work in a fast paced environment. Proactively interacts with patients, family, and staff to ensure that customers have a positive first impression, that all interactions are helpful, and all needs are taken care of in a prompt and professional manner. Work with patients in preparing them for their exams. This may include obtaining medical histories, having patients change and other required prep for the patient's exam. Responsible for providing personalized service to every customer. Assists with chaperoning of male ultrasound technologists. Request and upload outside imaging for comparisons. Keep patient areas clean and stocked. Makes follow up calls for additional imaging and post biopsy calls to patients. As well as makes calls to referring physicians for positive pathology from a biopsy. Must have the ability to multi-task, maintain calm demeanor, and be able to assist staff and patients during high volume time frames. Completes work in RIS and MagView, to include all addendums needed. Upholds the Mission, Vision, Values, and Goals of the organization Other duties as assigned Specific Job Knowledge, Skill, and Ability Communication - must have excellent communication skills verbally and in writing. Customer Orientation - establishes and maintains customer relationships, building trust and respect by constantly meeting and exceeding expectations. Interpersonal Skills - able to work positively and effectively with other employees, patients and external parties Computer Skills - Basic computer skills required Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems Uses time efficiently. Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality. Among the many benefits of a career with Southwest Medical Imaging, are the following: Medical, Dental & Vision Coverage Health Savings Accounts (HSA-available if enrolled in a high deductible plan) Flexible Spending Accounts (FSA) Dependent Care Reimbursement Accounts (DCRA) Employee Assistance Program (EAP available if enrolled in Health plan) 401(k) retirement plan Paid Time Off (PTO) Company Paid Basic Life & AD&D Insurance Voluntary Life Insurance Voluntary Short Disability Company Paid Long-Term Disability Pet Discount Program 6 paid Company Holidays Floating Holiday, Jury Duty & Bereavement Leave Tuition Reimbursement Competitive Salary Leadership Mentoring Opportunities Requirements: Qualifications/Experience A minimum 2 years' experience in a customer service position. Medical field experience is preferred. CPR certification Education Minimum High school diploma or GED required Physical Requirements While performing the duties of this Job, the employee is regularly required to stand; walk; use hands/fingers, to handle, or feel; reach with hands/arms; and talk and hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
    $22k-29k yearly est. 17d ago
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  • Technology Specialist 1 - Experienced (on-site - Scottsdale, Arizona)

    Arrowhead Credit Union Careers 3.6company rating

    Technical assistant job in Scottsdale, AZ

    Do you have a passion for technology? Are you seeking to further your career in technology? If so, we want to talk to you - we are currently looking for Service Superstars to join our Team! The Technology Specialist role maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Additionally, the position is responsible for documenting, maintaining, upgrading and replacing hardware & software systems. Provides technical support for personal computers and local area networks (including setup, maintenance and repair, and upgrading of software applications). Essential Functions and Responsibilities 1. Personally, provides exceptional Member service; uses Service Standards in every work-related interaction. 2. Actively participates in meeting the goals of the department and the Credit Union. 3. Serves as a member of the Information Systems Department, providing assistance to other Team Members in the performance of their individual and collective duties. 4. Installs/modifies personal computers and other complex data communication systems. Provides onsite and telephonic technical support and consultation in the use and operations of complex computer operating systems. 5. Provides continuous project management support for the Credit Union's ongoing technology evolution. Assists the Information Systems Manager in formulating project plans, milestones, and timelines. Completes assigned project tasks through direct effort and participation in project committees or task forces. 6. Investigates new techniques, equipment, and data processing methods. Evaluates technical requirements for new or upgrades in hardware/software. 7. Maintains databases and libraries including systems security functions. 8. Designs and maintains systems documentation according to applicable policies and standards. Ensures that documentation meets all security regulations for the Credit Union. 9. Coordinates technology resources including main system, telecommunications network, telephone system(s), and personal computer connectivity. 10. Keeps abreast of state-of-the-art hardware and software developments. 11. Coordinates the services of vendors to ensure quality of service and timeliness. 12. Ensures that all software licenses are maintained. 13. Regular and predictable attendance and punctuality. 14. Maintains a working knowledge of Bank Secrecy Act (BSA), Anti-Money Laundering (AML) laws/regulations applicable to area of responsibility; complies with all BSA/AML and Office of Foreign Asset Controls (OFAC) laws/regulations and completes all required and assigned training modules by established due dates. 15. Other duties assigned by supervisor as necessary to achieve the goals of the Credit Union and the department. Benefits Include: (not a complete list) Wellbeing Weekly pay 401K Retirement Savings Plan with company match Paid time off accruals begin upon hire, 15 paid vacation days (and increases with tenure!) , 11 paid holidays annually Paid sick leave Company-provided life insurance at twice your annual salary Financial Education Programs DoorDash DashPass Health Medical, Dental, and Vision Insurance for part-time and full-time employees Modern Health Care.com subscription Teladoc Career Development Career development opportunities Team members are eligible to apply for assistance with educational expenses through ArrowHeart's scholarship program. To learn more about Arrowhead Credit Union and our service culture, visit our Career page, and our ArrowHeart Foundation. The pay range for this position is listed below. Starting pay for successful applicants is generally within the minimum to midpoint of the pay range. Our consideration for pay is designed to support career growth and development over time. Offers extended depend on a variety of job-related factors, including but not limited to individual experience, knowledge, training, education, geographic location, market demands, and internal equity. Starting Pay: $34.94
    $34.9 hourly 16d ago
  • Technical Assistant

    Axis Capital Holdings Ltd. 4.0company rating

    Technical assistant job in Phoenix, AZ

    This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process. How does this role contribute to our collective success? As a Technical Assistant this role will act within established guidelines and support the Underwriting teams, working closely with Underwriting Assistants and Underwriters to provide clerical/office support to assigned business unit(s) and/or department(s). What will you do in this role? * Prepare policies for policy issuance where applicable. * Review policies for accuracy and regulatory standards * Review policy logs for accurate input * Input policy and underwriting data in appropriate systems * Process endorsements per request within established Company guidelines - where applicable * Work with identified resources to maintain a structured diary system. Work with identified resources to structure and maintain file organization. * Coordinate file pulls and manages diary system to ensure that all necessary information is received within established timelines. * Follow up on delinquent data. * Submission management - where applicable * Actively be able to switch between competing tasks and priorities. * Open communication by phone, email, video services, or in person where applicable You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role. About You: We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals. What you need to have: * Proficient verbal and written communication skills * Solid mathematical aptitude Proficient in Microsoft Office products (particularly, Excel and Word) * Good computer, organization, written and verbal communication skills. * Good multi-tasking skills: ability to organize work and perform within time constraints. * Ability to work independently with little direct supervision. What we prefer you to have: * Knowledge of underwriting principles and processes * Understands how to access and utilize necessary reference materials. * Familiarity with regulatory requirements * Preferred knowledge of policy forms and documentation Role Factors: In this role, you will typically be required to: Be in the office 3 days per week, this is a hybrid role based on geographic location. What we offer: For this position, we currently expect to offer a base salary in the range of $40,000 to $55,000. Your salary offer will be based on an assessment of a variety of factors including your specific experience and work location. In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance. On top of this, you will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more. Where this role is based in the United States of America, this role is Non-Exempt for FLSA purposes.
    $40k-55k yearly Auto-Apply 12d ago
  • Medication Technician - Assisted Living-Full Time

    Cogir Management, USA

    Technical assistant job in Mesa, AZ

    Full-time Description Hiring for the following shifts/days, Full Time only: 10p-630am Sunday - Thursday Tuesday - Saturday THE COMPANY Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members. At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career! WHAT WE OFFER Competitive wages, training, and growth opportunities. Early access to paycheck (pay on demand). Health, Dental, Vision, and Life Insurance. Paid Vacation, Holidays, and Sick Leave. 401K with company match. Free meals at work. Employee Assistance Program. Generous Employee Referral Program and more. POSITION SUMMARY Our Medication Technicians (Certified Caregivers) provide compassionate, direct care to our residents, assisting them with medication administration and activities of daily living, in accordance with their personalized medication and treatment plans. You will be part of a team that fosters a supportive and nurturing environment for our residents, ensuring their comfort, safety, and well-being. KEY RESPONSIBILITIES Assist residents with the daily administration of prescribed medication, including self-administration, as outlined in their individual care plan. Follow documentation protocols and report any changes in resident status. Assist in managing medication inventory and proper storage conditions, and coordinate medication re-orders and deliveries with pharmacies as necessary. Provide compassionate care and support with activities of daily living to the residents in a team setting as needed. Prioritize independence and provide emotional support to the residents by giving continuous engagement and companionship. Encourage and assist with participation in life enrichment activity programs. Promote open communication between healthcare professionals, families, residents, and staff. Requirements CANDIDATE QUALIFICATIONS Education and Certifications: High School Diploma or equivalent. Must have a valid state medication administration license (Certified Caregiver), per state requirements. Current First Aid and CPR license or ability to obtain. Experience, Competencies, and Skills: At least 12 months of experience administering medications in a professional caregiving setting. Experience with memory care is a plus, but not required. Excellent attention to detail and high integrity. Strong communication skills and a teamwork mindset. Positive attitude, empathy, patience, and commitment to treating our residents with dignity and respect. Willingness to participate in weekend rotation. Salary Description $21-$22/hr
    $21-22 hourly 60d+ ago
  • Technical Support Specialist II

    Carislifesciences 4.4company rating

    Technical assistant job in Phoenix, AZ

    At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives. We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do. But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose. Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins. Position Summary The Technical Support Specialist II is responsible for the diagnosis, support, and other technical aspects to ensure hardware, software, and components for onsite and remote support Caris team members across the distributed environment are performing at an optimal level. This position supports teams including but not limited to sales, laboratory operations and researchers requiring someone with excellent judgment and technical skills to be able to properly evaluate situations and immediately provide effective solutions to difficult problems while ensuring the deployment and support is maintained effectively and efficiently in a rapid growing fast paced environment. As a level II you will serve as a subject matter expert for other junior technicians. Job Responsibilities Provide exceptional customer service and support keeping communications fluid throughout the support and troubleshooting. Ability to effectively configure, support, troubleshoot and prioritize all service requests and incidents. Provide accurate and detailed documentation in ServiceNow ITSM Suite of incidents and problems, including the steps taken during the analysis and resolution/restoration process in ServiceNow. Assist in building and maintaining architectural runbooks, hardware, and software refresh lifecycle, and maintenance and support contracts. Answer questions surrounding the installation, usage, and training of hardware and software products. Possess the ability to learn on the job, especially software applications that you may not be familiar with or use every day. Ability to shift between projects/tasks to keep up with the workload Regularly update customers on open issues providing ETA of resolution. Assist other members of the Information Services department with hardware/software/network technical assistance as needed Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages leveraging and updating knowledgebase articles. Participate in occasional off-hours work such as installations, and in regular on-call rotation for off-hours outages and escalations. Serve as the team Lead when the Lead us unavailable. Coordinate and drive processes to identify operational problems with assigned systems and provide technical support to resolve them promptly. Ability to transition between supporting different platforms such as lab operations, AV, smart hands for networking and telecom as well as cloud hosted environments. Required Qualifications High School diploma or equivalent. Minimum of 5 years end user support which should include a combination of the following: Microsoft O365, Azure Virtual Desktop and MAC Operating Systems. Ability to work in fast paced, changing and fast transformational environment against both short-term and long-term requirements. Preferred Qualifications Associate degree or higher from an accredited educational institution. Bachelor's degree in computer science or related technology field is preferred. Experience with JAMF, SCCM, Azure, InTune and Auto Pilot. Experience working in a healthcare environment. Experience working in a fast-paced environment support 1700+ end users. Physical Demands Must possess ability to sit, stand, and/or work at a computer for long periods of time. May have exposure to blood-borne pathogens, extreme temperatures, high noise levels, fumes and bio-hazardous material/chemicals including formalin in the lab environment. Occasional lifting of items up to 35 lbs. is required when installing some IT equipment. Training All job specific, safety, and compliance training are assigned based on the job functions associated with this employee. Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification. This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
    $38k-70k yearly est. Auto-Apply 5d ago
  • Associate Technician - MPOWERHealth CNIM Academy - Phoenix, AZ

    Mpowerhealth

    Technical assistant job in Phoenix, AZ

    This 16-20-week paid program will provide hands-on training, classroom instruction, and operating room experience under the supervision of experienced neuromonitoring professionals. Upon completion of the program, you will be well-prepared to continue your career as an Intraoperative Neuromonitoring (IOM) Technician at MPOWERHealth. We're committed to your success and will continue to provide support and mentorship as you work towards obtaining your CNIM certification. Our program boasts a 94% CNIM pass rate, demonstrating our commitment to excellence in education and training. As a graduate of the MPOWERHealth CNIM Academy, the first and only intraoperative neuromonitoring training program to receive programmatic CAAHEP accreditation outside of a university setting, you'll be joining a team of highly skilled professionals. Benefits at MPOWERHealth as an Associate Technician: Competitive salary while you train Comprehensive health benefits & wellbeing program with opportunity to earn 100% employer-paid health insurance and $1,500 towards Health Savings Account company contributions annually Competitive 401(k) company match with immediate vesting Paid time off, company holidays, and sick pay Access to MPOWERHealth University This position is estimated to begin in February 2026. Responsibilities As an Associate Technician, you will: Provide intraoperative neuromonitoring (IONM) in brain and spine surgeries to assist the surgeon in mitigating risk to the patient's nervous system. Attend and actively participate in all training sessions, workshops, and lectures. Learn to operate and troubleshoot IONM equipment and software. Perform IONM modalities (MEPs, SSEPs, EMG, TOF) in surgery. Collaborate with surgical and anesthesia teams to provide optimal patient care. Maintain accurate records of monitoring results and patient information. Continuously develop and refine skills and knowledge in IONM techniques and technology. Participate in continuing education and professional development opportunities. Qualifications Requirements: Bachelors or masters degree in a related field (e.g., biology, neuroscience, psychology). Strong academic background in anatomy and physiology. Must have a valid driver's license and Certification in Basic Life Support (BLS). Ability to transport and set up neuromonitoring equipment (totaling 50lbs) in the OR in a timely fashion. We're looking for you to bring: Ability to work in a fast-paced and dynamic environment. Excellent interpersonal skills. Microsoft Office Suite expertise with typing speed of at least 40 WPM. Attention to detail and strong analytical skills. Willingness to work flexible hours and the ability to work on call. Previous experience in healthcare is a plus. It is the policy of MPOWERHealth not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status. #IND456
    $53k-94k yearly est. Auto-Apply 60d+ ago
  • Share Provisioning Tech Support

    Xinnovit

    Technical assistant job in Phoenix, AZ

    Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive with the help of innovative technologies. We empower our clients to respond faster and more intuitively to changing market dynamics. The business environment is complex, often under significant constraints and pressures from various sources. We have the knowledge, experience and capabilities to provide our clients the tools they require to achieve better, faster and effective transformation that make them the leaders in their industry. Our Goals Are: • To use our expertise to the benefit of our clients and partners through open communication and collaboration. • To ensure sustainable and profitable long-term growth. • To provide a return on investment to shareholders. • To promote employee development. Job Description Technical leadership, file sharing FileShare/NAS Support experience. Must be familiar with Creating/modifying/moving/deleting network shares. Must have skills remediating Share File Services, providing solutions within this area, implement changes , fix issues. Should have previous experience in providing reporting on utilization/availability, HW monitoring, remediating/verifying/sustaining systems with virus issues Must have EXCELLENT communication skills to provide status on FileShare andother adhoc requests. high school diploma Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-58k yearly est. 60d+ ago
  • Technology Support III

    JPMC

    Technical assistant job in Tempe, AZ

    Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Corporate Investment Bank, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud Experience working knowledge of SQL / Splunk / Datadog and experience on Linux/Unix, Apache, tomcat, SQL, Perl, Python and Shell scripting Experience in Application support / Production Management in the Banking and Financial services industry on Change, Incident and Problem management Experience in observability and monitoring tools and techniques Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Experience with one or more general purpose programming languages and/or automation scripting Working understanding of public cloud Desirable experience on the AWS console environment and hands-on OpenSearch, Grafana, Datadog, AWS monitoring, S3 buckets, lambda functions Self-Starter able to work independently, manage team assigned projects that are delivered timely, while also ensuring day-to-day tasks are completed
    $35k-58k yearly est. Auto-Apply 33d ago
  • Vet Tech Student Externship- Dynamite Creek Animal Hospital

    Town and Country Veterinary Hospital 3.9company rating

    Technical assistant job in Cave Creek, AZ

    Practice At Dynamite Creek Animal Hospital, we're more than just a veterinary hospital; we're a close-knit family committed to the well-being of your beloved pets. Our team of experienced veterinarians and compassionate staff is dedicated to delivering tailored, comprehensive veterinary services. We prioritize compassionate care, ensuring each pet receives the sensitivity and attention they deserve, from routine check-ups to complex medical procedures. Position Purpose Come extern with us! Heartland Veterinary Partners' Vet Tech Externship Program works to provide externship support for veterinary technician students. Externship length & requirements are dependent upon your university. Requirements/Qualifications Eligibility Must be currently enrolled in an accredited Veterinary Technician School
    $21k-36k yearly est. Auto-Apply 60d+ ago
  • Technology Support III

    Jpmorgan Chase & Co 4.8company rating

    Technical assistant job in Tempe, AZ

    JobID: 210690739 JobSchedule: Full time JobShift: Day : Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Corporate Investment Bank, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities * Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm * Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability * Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools * Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders * Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills * 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services * Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud * Experience working knowledge of SQL / Splunk / Datadog and experience on Linux/Unix, Apache, tomcat, SQL, Perl, Python and Shell scripting * Experience in Application support / Production Management in the Banking and Financial services industry on Change, Incident and Problem management * Experience in observability and monitoring tools and techniques Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills * Experience with one or more general purpose programming languages and/or automation scripting * Working understanding of public cloud * Desirable experience on the AWS console environment and hands-on OpenSearch, Grafana, Datadog, AWS monitoring, S3 buckets, lambda functions * Self-Starter able to work independently, manage team assigned projects that are delivered timely, while also ensuring day-to-day tasks are completed
    $51k-73k yearly est. Auto-Apply 32d ago
  • Technical Support Specialist

    Array Tech 4.6company rating

    Technical assistant job in Chandler, AZ

    The Technical Support Specialist will be the one our employees turn to for timely, effective and helpful technical IT support. As a key member of the IT Infrastructure team, you will provide first-line assistance to end users' technical support requests, as you gather information and perform expert trouble shooting. You will also be responsible for installing and/or configuring systems and peripherals. This position may require occasional evening and weekend hours Key Job Responsibilities: Act as the first line of support for incoming technical problems/issues. Assist with troubleshooting peripherals such as monitors, printers, etc. Support AV equipment and conference room equipment. Assist with IT projects as needed. Create documentation for knowledge base system. Help maintain IT equipment inventory. Manage and track technical support requests. Participate in occasional after-hours technical support. Provide input to enhance our technical support needs. Attend and participate in regular department meetings. Ability to lift up to 50lbs. Perform other duties as assigned. Qualifications: Associate's degree in information systems or relevant experience. 3+ years of experience with Windows. 3+ years of IT Support utilizing ticketing systems. 3+ years of experience with Microsoft Office. 1+ years of experience with MDM platforms such as JAMF, Intune, and Manage Engine. 1+ years of experience supporting conference room equipment and corporate printers. Preferred qualifications: Bachelors' degree in information systems or relevant experience. Active Directory and Office 365 experience. Ability to foster profession relationships with end-users, management, and executives. Passion for continually developing technical skills. Commitment to promoting a high standard of customer service. Ability to work across multiple organizations in a fast paced, smaller company environment. At Array Tech, Inc., we strive to lead with our culture, and believe that our people are a key enabler of our future state. Our total rewards philosophy supports Array's ability to attract, develop, and retain our employees. We offer competitive compensation, benefits and wellness programs that align with the local markets where we do business. Array Tech, Inc. offers equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity, and gender expression, or any other legally protected status.
    $59k-80k yearly est. Auto-Apply 35d ago
  • Adolescent Support Technician

    Horizon Recovery

    Technical assistant job in Buckeye, AZ

    Title: Adolescent Support Technician Department: Residential Operations Reports To: House Supervisor (Primary) / Director of Operations (Secondary) FLSA Status: Non-Exempt Job Summary: The Adolescent Support Technician is responsible for the day-to-day functional operations of Horizon's residential facilities and for ensuring the environment remains safe, structured, and therapeutic. This position leads the technical and operational execution of the program, making sure schedules run smoothly, documentation is accurate, and compliance standards are upheld. At Horizon, however, no one operates in isolation. Guided by our core philosophy of “One Team, One Goal,” every staff member, regardless of title, supports the total wellbeing of the adolescents in care. The Specialist's operational focus complements the Behavioral Health Coach's engagement and coaching focus. Both roles partner with clinical and nursing staff to deliver a consistent, personalized experience for every client. Core Accountabilities: 1. Facility Operations, Documentation & Readiness Lead daily functional operations of the house, ensuring routines and environmental standards are executed. Complete daily facility walkthroughs, daily tasks and procedures, and safety checklists (fire exits, cleaning chemicals, first-aid supplies). Ensure the environment remains safe, therapeutic, and welcoming to adolescent growth and structure while also being compliant with ADHS and Joint Commission standards. Help prepare meals and organize spaces where youth gather for activities, groups, or downtime. Complete all required shift reports, logs, and incident documentation accurately and on time. 2. Program Execution, Daily Flow & Supervision Support the daily rhythm of the home (wake-ups, meals, school, therapy blocks, recreation, chores, lights-out) to keep the house organized and predictable. Build healthy, professional relationships with adolescents through daily interactions, active listening, and mentorship. Ensure operational tasks are completed accurately and on time (documentation, chores, attendance, progress notes, incident reports, operational checklists, transportation, and room readiness) while maintaining full confidentiality of client information per Horizon and HIPAA standards. Use trauma-informed and strengths-based redirection techniques to guide behavior respectfully and calmly. Encourage teamwork, participation, and accountability among residents while maintaining safety and consistency. 3. Admissions, Discharges & Transitions Welcome new residents and help orient them to the home, schedule, and program expectations Prepare rooms and welcome materials to ensure a smooth, positive intake experience for new residents. Communicate respectfully with families during admissions and discharges to support positive transitions. Assist with discharge or transition logistics, ensuring all documentation, belongings, and spaces are handled professionally. Collaborate with nursing, clinical, and administrative staff to maintain clear and accurate communication during transitions. 4. Team Collaboration & Communication Demonstrate Horizon's “One Team, One Goal” philosophy through teamwork, accountability, and integrity. Work closely with Behavioral Health Coaches and other staff to create a unified, structured experience for clients while also balancing operational flow with client engagement needs. Maintain open, professional communication with peers and supervisors across shifts and locations. Participate in daily huddles, team meetings, and ongoing training to strengthen consistency and effectiveness. 5. Culture, Professional Conduct & Growth Live Horizon's values: Transparency, Respect, Excellence, Empowerment, and Dedication. Contribute to a positive, team-oriented culture where collaboration and communication are prioritized. Seek and apply feedback to continuously improve processes and outcomes. Participate in training and development to enhance youth engagement and safety skills. Qualifications: High school diploma or GED required; some college or behavioral health coursework preferred. Minimum six (6) months of experience in behavioral health, residential operations, or youth care preferred. Current Level One Fingerprint Clearance Card (or eligible). Valid driver's license and insurable driving record (if transport duties assigned). CPR/First Aid certification (or obtained within 7 days of hire). Must complete all Horizon training modules within required timelines. Knowledge, Skills & Abilities: Strong organizational and task-execution skills; dependable under pressure. Clear written and verbal communication skills. Ability to follow procedures while adapting to changing needs. Attention to safety, detail, and documentation accuracy. Team-player attitude and basic tech proficiency (EMR, documentation systems). Physical & Work Environment: Frequent standing, walking, and light lifting (up to 30 lbs). Work performed in a residential behavioral health environment requiring alertness and responsiveness. Active participation in drills, client activities, and safety interventions as needed. Reasonable accommodations available for qualified individuals with disabilities. Job Type: Full-time Pay: Starting at $20.00 per hour Expected hours: 40 per week Competitive Compensation and Benefits Including: 401(k) Medical, Dental, and Vision insurance Employee assistance program Health savings account Life insurance Paid time off Tuition reimbursement $300/month Rover travel stipend* (*if applicable) (paid monthly; prorated weekly if mid-month start) Schedule: 10-hour shift or 12-hour shift Days, Evenings, or Night shifts Monday to Friday Weekend shifts available (Friday-Sunday) Education: High school or equivalent (Required) Work Location: Peoria, Buckeye, Glendale, & Rover (multi-site) If you are serious about this opportunity, please submit your application and complete the below survey afterwards. The survey takes Survey: ***************************************** We are an equal opportunity employer and comply with the Americans with Disabilities Act (ADA). We are committed to providing reasonable accommodations to qualified applicants and employees with disabilities, unless doing so would cause an undue hardship. This job description outlines the essential functions of the position; individuals must be able to perform these functions, with or without reasonable accommodation, to be considered for this role. EOE/M/F/V/D
    $20 hourly 60d+ ago
  • Support Technician

    Daveandbusters

    Technical assistant job in Queen Creek, AZ

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $14.35 - $16.5 per hour Salary Range: 14.7 - 16.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $14.4-16.5 hourly Auto-Apply 60d+ ago
  • Tech Assistant

    Southwest Medical Imaging 4.3company rating

    Technical assistant job in Fountain Hills, AZ

    Job Title Tech Assistant Reports to Department Manager Status Full Time/Non-Exempt The Tech Assistant plays a vital support role in the radiology department, ensuring smooth patient preparation and workflow efficiency for diagnostic imaging procedures. This position involves greeting and assisting patients, obtaining medical histories, preparing patients for exams, and maintaining safety protocols-especially in MRI environments. The Tech Assistant also performs clinical tasks such as starting IVs, running I-STAT tests, and working up labs for upcoming appointments. In addition to patient care, the Tech Assistant supports imaging operations by uploading outside studies, maintaining clean and stocked patient areas, and assisting technologists and staff with daily tasks. Flexibility to work at multiple locations and varied shifts is essential. This role requires strong interpersonal skills, attention to detail, and a commitment to providing exceptional customer service in a fast-paced healthcare setting. Tech Assistant Essential Duties and Responsibilities Provide exceptional customer services with greeting and acknowledging all patients in a friendly and professional manner. Ability to work in a fast-paced environment. Work with patients in preparing them for their exams. This may include obtaining medical histories, having patients change and other required prep for the patient's exam. Obtain detailed information on MRI safety sheet and have patient remove all personal belongs to ensure their safety. Start IV's and run I-STAT as needed. Assist fellow co-workers with daily tasks. Work up labs for next day appointments and other tasks that might be assigned. Request outside imaging and/or upload outside imaging for comparisons. Keep patient areas clean and stocked. Other duties may be assigned. Tech Assistant Specific Job Knowledge, Skill, and Ability Problem Solving - Collect and research data. Identify and resolves problems in a timely manner. Gather and analyze information skillfully. Work well in group- problem solving situations. Ability to multitask. Customer Service - Manage difficult or emotional patients and referring physician situations. Respond promptly to patient and referring physician needs. Follow through on commitments. Interpersonal skills - Focus on solving conflict, not blaming. Accept responsibility for own actions. Use time efficiently. Listen to others without interrupting and keep emotions under control. Remain open to others' ideas and try new things. Oral Communication and Language Skills - Approach others in a tactful manner. Speak clearly and professionally in positive or negative situations. Listen, get clarification and respond well to questions. Write clearly. Read and interpret written information. Team Work - Contribute and support to building a positive team spirit. Support everyone's efforts to succeed. Ask for and offer help when needed. Professionalism - Treat people with respect and consideration regardless of their status or position. Keep commitments and uphold organizational values. Follow policies and procedures. Maintain confidentiality. Demonstrate accuracy, thoroughness and follow instructions. Use equipment and materials properly. Attendance - Must be to work on time, be flexible to work at multiple locations and work varied shifts. Among the many benefits of a career with Southwest Medical Imaging, are the following: Medical, Dental & Vision Coverage Health Savings Accounts (HSA-available if enrolled in a high-deductible plan) Flexible Spending Accounts (FSA) Dependent Care Reimbursement Accounts (DCRA) Employee Assistance Program (EAP available if enrolled in Health plan) 401(k) retirement plan Paid Time Off (PTO) Company Paid Basic Life & AD&D Insurance Voluntary Life Insurance Voluntary Short Disability Company Paid Long-Term Disability Pet Discount Program 6 paid Company Holidays Floating Holiday, Jury Duty & Bereavement Leave Tuition Reimbursement Competitive Salary Leadership Mentoring Opportunities Requirements Education and Experience High school diploma or equivalent Prior experience in a medical office; Radiology preferred Basic computer skills required Phlebotomy experience required; IV skills a plus Certificates, Licenses, Registrations CPR MA certification a plus Physical Requirements While performing the duties of this job, the employee is occasionally required to sit and regularly required to stand and walk for long periods of time. Use hands to finger, handle, or feel; reach, push, pull with hands and arms, stoop, kneel, talk and hear. The employee must frequently lift and/or move up to 25lbs and occasionally lift and/or move up to 50lbs. Specific vision abilities required by this job include close vision, color vision, ability to adjust focus.
    $22k-29k yearly est. 60d+ ago
  • Technology Specialist 1 - Experienced (on-site - Scottsdale, Arizona)

    Arrowhead Credit Union 3.6company rating

    Technical assistant job in Scottsdale, AZ

    Do you have a passion for technology? Are you seeking to further your career in technology? If so, we want to talk to you - we are currently looking for Service Superstars to join our Team! The Technology Specialist role maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Additionally, the position is responsible for documenting, maintaining, upgrading and replacing hardware & software systems. Provides technical support for personal computers and local area networks (including setup, maintenance and repair, and upgrading of software applications). Essential Functions and Responsibilities 1. Personally, provides exceptional Member service; uses Service Standards in every work-related interaction. 2. Actively participates in meeting the goals of the department and the Credit Union. 3. Serves as a member of the Information Systems Department, providing assistance to other Team Members in the performance of their individual and collective duties. 4. Installs/modifies personal computers and other complex data communication systems. Provides onsite and telephonic technical support and consultation in the use and operations of complex computer operating systems. 5. Provides continuous project management support for the Credit Union's ongoing technology evolution. Assists the Information Systems Manager in formulating project plans, milestones, and timelines. Completes assigned project tasks through direct effort and participation in project committees or task forces. 6. Investigates new techniques, equipment, and data processing methods. Evaluates technical requirements for new or upgrades in hardware/software. 7. Maintains databases and libraries including systems security functions. 8. Designs and maintains systems documentation according to applicable policies and standards. Ensures that documentation meets all security regulations for the Credit Union. 9. Coordinates technology resources including main system, telecommunications network, telephone system(s), and personal computer connectivity. 10. Keeps abreast of state-of-the-art hardware and software developments. 11. Coordinates the services of vendors to ensure quality of service and timeliness. 12. Ensures that all software licenses are maintained. 13. Regular and predictable attendance and punctuality. 14. Maintains a working knowledge of Bank Secrecy Act (BSA), Anti-Money Laundering (AML) laws/regulations applicable to area of responsibility; complies with all BSA/AML and Office of Foreign Asset Controls (OFAC) laws/regulations and completes all required and assigned training modules by established due dates. 15. Other duties assigned by supervisor as necessary to achieve the goals of the Credit Union and the department. Benefits Include: (not a complete list) Wellbeing * Weekly pay * 401K Retirement Savings Plan with company match * Paid time off accruals begin upon hire, 15 paid vacation days (and increases with tenure!) , 11 paid holidays annually * Paid sick leave * Company-provided life insurance at twice your annual salary * Financial Education Programs * DoorDash DashPass Health * Medical, Dental, and Vision Insurance for part-time and full-time employees * Modern Health * Care.com subscription * Teladoc Career Development * Career development opportunities * Team members are eligible to apply for assistance with educational expenses through ArrowHeart's scholarship program. To learn more about Arrowhead Credit Union and our service culture, visit our Career page, and our ArrowHeart Foundation. The pay range for this position is listed below. Starting pay for successful applicants is generally within the minimum to midpoint of the pay range. Our consideration for pay is designed to support career growth and development over time. Offers extended depend on a variety of job-related factors, including but not limited to individual experience, knowledge, training, education, geographic location, market demands, and internal equity. Starting Pay: $34.94
    $34.9 hourly 16d ago
  • Medication Technician - Assisted Living-Full Time

    Cogir Management, USA Inc.

    Technical assistant job in Mesa, AZ

    Job DescriptionDescription: Hiring for the following shifts/days, Full Time only: 10p-630am Sunday - Thursday Tuesday - Saturday THE COMPANY Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members. At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career! WHAT WE OFFER Competitive wages, training, and growth opportunities. Early access to paycheck (pay on demand). Health, Dental, Vision, and Life Insurance. Paid Vacation, Holidays, and Sick Leave. 401K with company match. Free meals at work. Employee Assistance Program. Generous Employee Referral Program and more. POSITION SUMMARY Our Medication Technicians (Certified Caregivers) provide compassionate, direct care to our residents, assisting them with medication administration and activities of daily living, in accordance with their personalized medication and treatment plans. You will be part of a team that fosters a supportive and nurturing environment for our residents, ensuring their comfort, safety, and well-being. KEY RESPONSIBILITIES Assist residents with the daily administration of prescribed medication, including self-administration, as outlined in their individual care plan. Follow documentation protocols and report any changes in resident status. Assist in managing medication inventory and proper storage conditions, and coordinate medication re-orders and deliveries with pharmacies as necessary. Provide compassionate care and support with activities of daily living to the residents in a team setting as needed. Prioritize independence and provide emotional support to the residents by giving continuous engagement and companionship. Encourage and assist with participation in life enrichment activity programs. Promote open communication between healthcare professionals, families, residents, and staff. Requirements: CANDIDATE QUALIFICATIONS Education and Certifications: High School Diploma or equivalent. Must have a valid state medication administration license (Certified Caregiver), per state requirements. Current First Aid and CPR license or ability to obtain. Experience, Competencies, and Skills: At least 12 months of experience administering medications in a professional caregiving setting. Experience with memory care is a plus, but not required. Excellent attention to detail and high integrity. Strong communication skills and a teamwork mindset. Positive attitude, empathy, patience, and commitment to treating our residents with dignity and respect. Willingness to participate in weekend rotation.
    $20k-37k yearly est. 19d ago
  • Technology Support III

    Jpmorganchase 4.8company rating

    Technical assistant job in Tempe, AZ

    Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Corporate Investment Bank, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud Experience working knowledge of SQL / Splunk / Datadog and experience on Linux/Unix, Apache, tomcat, SQL, Perl, Python and Shell scripting Experience in Application support / Production Management in the Banking and Financial services industry on Change, Incident and Problem management Experience in observability and monitoring tools and techniques Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Experience with one or more general purpose programming languages and/or automation scripting Working understanding of public cloud Desirable experience on the AWS console environment and hands-on OpenSearch, Grafana, Datadog, AWS monitoring, S3 buckets, lambda functions Self-Starter able to work independently, manage team assigned projects that are delivered timely, while also ensuring day-to-day tasks are completed
    $51k-73k yearly est. Auto-Apply 33d ago
  • Technical Support Specialist

    Array Technologies 4.6company rating

    Technical assistant job in Chandler, AZ

    The Technical Support Specialist will be the one our employees turn to for timely, effective and helpful technical IT support. As a key member of the IT Infrastructure team, you will provide first-line assistance to end users' technical support requests, as you gather information and perform expert trouble shooting. You will also be responsible for installing and/or configuring systems and peripherals. This position may require occasional evening and weekend hours Key Job Responsibilities: * Act as the first line of support for incoming technical problems/issues. * Assist with troubleshooting peripherals such as monitors, printers, etc. * Support AV equipment and conference room equipment. * Assist with IT projects as needed. * Create documentation for knowledge base system. * Help maintain IT equipment inventory. * Manage and track technical support requests. * Participate in occasional after-hours technical support. * Provide input to enhance our technical support needs. * Attend and participate in regular department meetings. * Ability to lift up to 50lbs. * Perform other duties as assigned. Qualifications: * Associate's degree in information systems or relevant experience. * 3+ years of experience with Windows. * 3+ years of IT Support utilizing ticketing systems. * 3+ years of experience with Microsoft Office. * 1+ years of experience with MDM platforms such as JAMF, Intune, and Manage Engine. * 1+ years of experience supporting conference room equipment and corporate printers. Preferred qualifications: * Bachelors' degree in information systems or relevant experience. * Active Directory and Office 365 experience. * Ability to foster profession relationships with end-users, management, and executives. * Passion for continually developing technical skills. * Commitment to promoting a high standard of customer service. * Ability to work across multiple organizations in a fast paced, smaller company environment. At Array Tech, Inc., we strive to lead with our culture, and believe that our people are a key enabler of our future state. Our total rewards philosophy supports Array's ability to attract, develop, and retain our employees. We offer competitive compensation, benefits and wellness programs that align with the local markets where we do business. Array Tech, Inc. offers equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity, and gender expression, or any other legally protected status.
    $59k-80k yearly est. 16d ago
  • Vet Tech Student Externship- Legacy Animal Hospital

    Town and Country Veterinary Hospital 3.9company rating

    Technical assistant job in Goodyear, AZ

    Practice Legacy Animal Hospital is proud to serve Goodyear, AZ and surrounding areas. We are dedicated to providing the highest level of veterinary medicine along with friendly, compassionate service. Come extern with us! Heartland Veterinary Partners' Vet Tech Externship Program works to provide externship support for veterinary technician students. Externship length & requirements are dependent upon your university. Requirements/Qualifications Eligibility Must be currently enrolled in an accredited Veterinary Technician School
    $21k-36k yearly est. Auto-Apply 60d+ ago
  • Adolescent Support Technician

    Horizon Recovery

    Technical assistant job in Buckeye, AZ

    Salary: $20.00 Title: Adolescent Support Technician Department: Residential Operations Reports To: House Supervisor (Primary) / Director of Operations (Secondary) FLSA Status: Non-Exempt Job Summary: The Adolescent Support Technician is responsible for the day-to-day functional operations of Horizons residential facilities and for ensuring the environment remains safe, structured, and therapeutic. This position leads the technical and operational execution of the program, making sure schedules run smoothly, documentation is accurate, and compliance standards are upheld. At Horizon, however, no one operates in isolation. Guided by our core philosophy of One Team, One Goal, every staff member, regardless of title, supports the total wellbeing of the adolescents in care. The Specialist's operational focus complements the Behavioral Health Coachs engagement and coaching focus. Both roles partner with clinical and nursing staff to deliver a consistent, personalized experience for every client. Core Accountabilities: 1. Facility Operations, Documentation & Readiness Lead daily functional operations of the house, ensuring routines and environmental standards are executed. Complete daily facility walkthroughs, daily tasks and procedures, and safety checklists (fire exits, cleaning chemicals, first-aid supplies). Ensure the environment remains safe, therapeutic, and welcoming to adolescent growth and structure while also being compliant with ADHS and Joint Commission standards. Help prepare meals and organize spaces where youth gather for activities, groups, or downtime. Complete all required shift reports, logs, and incident documentation accurately and on time. 2. Program Execution, Daily Flow & Supervision Support the daily rhythm of the home (wake-ups, meals, school, therapy blocks, recreation, chores, lights-out) to keep the house organized and predictable. Build healthy, professional relationships with adolescents through daily interactions, active listening, and mentorship. Ensure operational tasks are completed accurately and on time (documentation, chores, attendance, progress notes, incident reports, operational checklists, transportation, and room readiness) while maintaining full confidentiality of client information per Horizon and HIPAA standards. Use trauma-informed and strengths-based redirection techniques to guide behavior respectfully and calmly. Encourage teamwork, participation, and accountability among residents while maintaining safety and consistency. 3. Admissions, Discharges & Transitions Welcome new residents and help orient them to the home, schedule, and program expectations Prepare rooms and welcome materials to ensure a smooth, positive intake experience for new residents. Communicate respectfully with families during admissions and discharges to support positive transitions. Assist with discharge or transition logistics, ensuring all documentation, belongings, and spaces are handled professionally. Collaborate with nursing, clinical, and administrative staff to maintain clear and accurate communication during transitions. 4. Team Collaboration & Communication Demonstrate Horizons One Team, One Goal philosophy through teamwork, accountability, and integrity. Work closely with Behavioral Health Coaches and other staff to create a unified, structured experience for clients while also balancing operational flow with client engagement needs. Maintain open, professional communication with peers and supervisors across shifts and locations. Participate in daily huddles, team meetings, and ongoing training to strengthen consistency and effectiveness. 5. Culture, Professional Conduct & Growth Live Horizons values: Transparency, Respect, Excellence, Empowerment, and Dedication. Contribute to a positive, team-oriented culture where collaboration and communication are prioritized. Seek and apply feedback to continuously improve processes and outcomes. Participate in training and development to enhance youth engagement and safety skills. Qualifications: High school diploma or GED required; some college or behavioral health coursework preferred. Minimum six (6) months of experience in behavioral health, residential operations, or youth care preferred. Current Level One Fingerprint Clearance Card (or eligible). Valid drivers license and insurable driving record (if transport duties assigned). CPR/First Aid certification (or obtained within 7 days of hire). Must complete all Horizon training modules within required timelines. Knowledge, Skills & Abilities: Strong organizational and task-execution skills; dependable under pressure. Clear written and verbal communication skills. Ability to follow procedures while adapting to changing needs. Attention to safety, detail, and documentation accuracy. Team-player attitude and basic tech proficiency (EMR, documentation systems). Physical & Work Environment: Frequent standing, walking, and light lifting (up to 30 lbs). Work performed in a residential behavioral health environment requiring alertness and responsiveness. Active participation in drills, client activities, and safety interventions as needed. Reasonable accommodations available for qualified individuals with disabilities. Job Type: Full-time Pay: Starting at $20.00 per hour Expected hours: 40 per week Competitive Compensation and Benefits Including: 401(k) Medical, Dental, and Vision insurance Employee assistance program Health savings account Life insurance Paid time off Tuition reimbursement $300/month Rover travel stipend* (*if applicable) (paid monthly; prorated weekly if mid-month start) Schedule: 10-hour shift or 12-hour shift Days, Evenings, or Night shifts Monday to Friday Weekend shifts available (Friday-Sunday) Education: High school or equivalent (Required) Work Location: Peoria, Buckeye, Glendale, & Rover (multi-site) If you are serious about this opportunity, please submit your application and complete the below survey afterwards. The survey takes Survey: ***************************************** We are an equal opportunity employer and comply with the Americans with Disabilities Act (ADA). We are committed to providing reasonable accommodations to qualified applicants and employees with disabilities, unless doing so would cause an undue hardship. This job description outlines the essential functions of the position; individuals must be able to perform these functions, with or without reasonable accommodation, to be considered for this role. EOE/M/F/V/D
    $20 hourly 17d ago

Learn more about technical assistant jobs

How much does a technical assistant earn in Glendale, AZ?

The average technical assistant in Glendale, AZ earns between $15,000 and $49,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.

Average technical assistant salary in Glendale, AZ

$28,000

What are the biggest employers of Technical Assistants in Glendale, AZ?

The biggest employers of Technical Assistants in Glendale, AZ are:
  1. Ahmad, Zavitsanos, Anaipakos, Alavi & Mensing P.c. Or Aza
  2. Southwest Human Development
  3. SimonMed Imaging
  4. Grand Canyon University
  5. Phoenix Zoo
  6. Axis Capital, Inc.
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