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Technical Support Representative
Insight Global
Remote technical assistant job
JOB TITLE: Facilities Support Representative
DURATION: Long term contract
HOURLY RATE: $17/hr +
all candidates need to live within a 2-hour radius from Bentonville, AR
This is a remote role in a call center environment, focusing on inbound calls and emails from field technicians and onsite store associates regarding on-site HVAC, Lighting, and Refrigeration issues that they will help troubleshoot utilizing software, a knowledgebase, as well as internal collaboration with subject matter experts. These duties will be performed by researching work order root causes for technicians according to severity and device functionality within our process.
Starting February 2nd, 2026, there is 6 weeks of training that are intended to equip the candidate with fundamental knowledge of the workflows and associated software. Proficiency will come with time in production and collaboration with subject matter experts. Training is Monday-Friday 8:00-5:00 CST.
Weekly schedule is structured 4 days on 3 off platform.
First contact resolution and quality adherence take priority over productivity. 13:00 AHT, about 25 calls/emails in a shift.
A laptop and charger are provided. Monitors and headsets are not provided but are strongly recommended.
Job Description:
Desired Skills and Experience
Exp. working in an environment with a high volume of inbound, outbound calls and emails.
Demonstrates a fundamental level of critical thinking (diagnostics/problem solving, researching, and team working skills). There is no step-by-step guide or walkthrough. This job requires a natural solutions seeker.
Excellent written and spoken communication skills
Strong multitasking skills - able to navigate multiple applications at one time
Intermediate computer knowledge proficient in Microsoft apps, dual screens and real time reporting.
A quiet professional environment and reliable internet service is required
Ability to handle a high volume of inquiries during peak volume with positivity and professionalism.
Experience working from home. (You understand the importance of timely communication and adherence to scheduled production standards.)
Plusses
Autonomous system diagnostics and troubleshooting
Understanding of BAS (Building Automation Systems)
Day-to-Day
: An employer in Northwest Arkansas is seeking a Facilities Representative to join the team. Daily responsibilities include answering inbound phone calls and emails regarding facilities work orders and troubleshooting reported events with field technicians in all 4500 stores nationwide. The program goal is to protect the client against product loss in stores. He/She will coordinate service with on-site technicians, store associates, level 3 teams and third parties where needed. This role requires heavy multitasking and navigating multiple applications at once. Candidates should be adaptable to learning from change, difficulties, and feedback.
$17 hourly 4d ago
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Technical Printer Support Representative I (Inkjet)
Canon U.S.A., Inc. 4.6
Remote technical assistant job
Company Canon Info Technology Services Requisition ID 33908 Category Customer Service/Support Type Full-Time Workstyle Virtual About the Role Canon ITS is seeking highly skilled, professional, and customer-focused individuals to deliver exceptional technical support.
As a Canon Technical Printer Support Representative I, you will efficiently receive and respond to inbound customer calls and inquiries, resolving various routine and complex technical inkjet printer issues in a "first call resolution strategy," escalating appropriate cases, and following up on issues to ensure timely resolution and customer satisfaction.
This position offers:
- Remote work style
- Various scheduling options
- Paid orientation and training
- Benefits (medical, vision, dental, life insurance, and disability)
- Company-paid holidays
- Paid time off: personal, vacation, and sick time
- 401(k) with company match
- Employee assistance program
- Tuition reimbursement
- Employee discounts
- Pay differentials
Available Schedules:
Mon - Fri | 9:00 am - 5:30 pm EST
Mon - Fri | 9:15 am - 5:45 pm EST
Mon - Fri | 9:30 am - 6:00 pm EST
Mon - Fri | 9:45 am - 6:15 pm EST
Compensation: In accordance with applicable laws, we are providing the salary range for this role: $15.00 - $15.53 per hour + shift differential
Your Impact
As a Canon Technical Printer Support Representative I, you'll:
- Provide positive and professional technical support to Canon customers via phone, email, and chat
- Analyze complex issues to answer questions, troubleshoot, and advise on solutions
- Promptly identify, research, and resolve customer inquiries using all available software and network tools
- Interact with customers and team members simultaneouslyto expedite call resolution
- Make prompt, accurate business decisions that mutually benefit the business and the customer
- Document interactions and resolutions in our easy-to-use applications
- Assist customers using our Total Care approach in making a purchase decision and completing their order on the Canon website
About You: The Skills & Expertise You Bring
- High school diploma or equivalent
- Previous customer service or call center experience
- Demonstrated knowledge of PC operating systems such as Windows and/or MAC
- Intermediate to advanced level skills with internet navigation, instant messenger tools, and email
- Keyboarding and MS Office proficiency
- Ability to work independently and manage time effectively
- Strong communicator with active listening skills and proficiency in English
- Ability to talk, type, and solve issues simultaneously in a fast-paced virtual environment
- Ability to multitask, prioritize, and navigate multiple computer programs and screens at one time
- Dependable, punctual, and consistent attendance is a must for this position
- A reliable high-speed internet connection and a workspace free from noise and distractions
** This position is fully remote and open to candidates residing in Florida, Georgia, Indiana, Iowa, Louisiana, New York, North Carolina, Ohio, Tennessee, and Virginia.
Company Overview
Canon Information Technology Services, Inc. - The environment at Canon ITS is energetic and diverse. Our team is comprised of a wide variety of people in positions that help our employees grow and develop their careers.
Statement of Policy on Equal Employment Opportunity
Canon is committed to providing equal employment and advancement opportunities to all qualified persons without regard to race, sex, marital status, sexual orientation or affectional preference, color, religion, national origin, age, disability, or veteran status, unless a bona fide occupational qualification exists. Our commitment is to assure full opportunity for all employees in order that they may achieve their highest potential and to assure progressive employment practices that conform to the letter and spirit of federal, state, and local laws regarding equal employment opportunities. Canon's policy is to:
Recruit, hire and promote for all job classifications without regard to race, color, religion, sex, age, sexual orientation, disability or national origin.
Base decisions on employment so as to further the principle of equal employment opportunity.
Ensure that promotion decisions are made in accordance with the principles of equal employment opportunity by imposing only valid requirements for promotional opportunities.
Ensure that all other personnel actions (such as compensation benefits, transfers, layoffs, company sponsored training, education, tuition assistance, social and recreation programs) will be administered without regard to race, color, religion, sex, age, sexual orientation, disability or national origin.
Workplace Accommodation Request - HR Accessibility - Reasonable Accommodation
Canon I.T.S. is committed to the employment and advancement of qualified disabled veterans and other individuals with disabilities. If you feel you require a reasonable accommodation to apply for a position with Canon I.T.S., please call our Toll-free TDD Support Line for the Hearing Impaired Monday - Saturday (excluding holidays) at , Eastern time from within the US. For all other reasonable accommodation requests, please call . You will be asked to provide information on the open position you are applying for online and the details on the reasonable accommodation you are requesting.
Pay Transparency Policy Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Canon ITS is a tobacco-free work environment.
Notice to Recruiting Firms/Agencies
Canon ITS typically recruits candidates directly, rather than through a third party recruiting firm or agency. Canon ITS will pay a recruiting fee only when a candidate is submitted for consideration to our company through our applicant tracking system, by direct invitation of Canon ITS, and if Canon ITS has a contract with the recruiter.
Canon is proud to be an equal opportunity employer. Minority/Female/Individuals with Disabilities/Protected Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. To read more about employment discrimination protections under federal law, click here
#CITS
Workstyle Description
Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs.
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$15-15.5 hourly 23h ago
Help Desk Technician
Teksystems 4.4
Remote technical assistant job
We are seeking an Entry-Level Help Desk Technician to join our team in a hybrid work environment. This role supports core business hours Monday-Friday (7:00 AM-4:00 PM or 8:00 AM-5:00 PM EDT) and follows a hybrid schedule with three days in office per week, though fully remote candidates may be considered for top talent. Responsibilities include providing customer-focused technical support via phone, chat, and a self-service ticketing portal; performing initial troubleshooting; managing and resolving tickets; and documenting issues within a ticketing system. The environment is primarily Microsoft and Windows-based, and this role places a strong emphasis on customer service, communication, and timely resolution. Prior contact center or phone/email support experience is a plus, as is familiarity with ticketing platforms such as ServiceNow, ShareWell, or Spiceworks. Technical experience and certifications such as CompTIA A+ are beneficial but not required-candidates with one to two years of relevant experience or a combination of education and experience are encouraged to apply.
*Job Type & Location*This is a Contract position based out of Columbus, OH.
*Pay and Benefits*The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Columbus,OH.
*Application Deadline*This position is anticipated to close on Jan 20, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$18-20 hourly 23h ago
Technical Support Engineer New Turkey - Remote
Fundraiseup
Remote technical assistant job
Languages: Fluent in Russian and English
Select your preferred shift (EST): 9am - 6pm, 10am - 7pm, or 6pm-3am.
We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.
Our platform is trusted by many of the world's leading nonprofits, including UNICEF, the Alzheimer's Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we're recognized not just for our impact - but for the quality of the product we deliver.
A Truly Global Product
We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.
We're building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.
Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.
The Team
We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.
Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You'll be joining a team where quality, mentorship, and mutual respect come first.
About the Role
As a Technical Support Engineer, you are more than just a support agent; you are a product expert, a client advocate, and a technical detective. You will be responsible for diagnosing and resolving complex technical issues for our clients, ensuring they can leverage our platform to its fullest potential. You will also be the voice of the customer within our company, providing invaluable feedback that directly influences our product roadmap.
What You'll Do
Provide Expert Implementation Support: Guide clients on implementing our product across various web platforms, from standard websites to builders like Wix and WordPress.
Diagnose and Escalate Bugs: Expertly reproduce technical issues, investigate root causes, and create clear, structured reports for the development team.
Deliver World-Class Support: Respond to user requests with empathy and technical precision, digging deep to understand their real needs and guide them to the best solutions.
Influence Product Development: Participate in product meetings, bringing valuable user feedback and insights to help shape new features and improvements.
Build Our Knowledge Base: Maintain and contribute to our public help desk, FAQs, and internal knowledge base to empower both users and internal teams.
Act as a Product Resource: Serve as the go-to expert for product-related questions from other teams within the company.
Requirements
Excellent Communication Skills: Flawless written and spoken English is essential for communicating with our global user base and internal teams.
Relevant Experience: 2 years of experiencein technical support, product support, or a client-facing implementation role.
Technical Aptitude: You understand how the web works (HTML, CSS, JS) and ideally have hands‑on experience with web development. You are comfortable diving into technical problems.
A Problem‑Solver's Mindset: You have strong analytical skills and an innate curiosity. You don't just answer questions; you investigate the underlying issues.
Proactive and Detail‑Oriented: You take initiative, manage your tasks effectively, and have a keen eye for detail.
A High Degree of Ownership: Reliability and accountability are critical. We are looking for a professional who takes pride in their work and honors their commitments.
Curiosity and a hypothesis‑driven mindset
Ability to communicate complex analytical concepts to non‑technical audiences
Detail‑oriented with a strong sense of ownership
Comfort working in fast‑paced, data‑rich environments
Why work with us
A strong, collaborative product team that owns what it builds
Clear product vision and access to real customer feedback from global nonprofit leaders
Flat structure: no politics, just great work with great people
Transparent company culture - we share how we're growing, where revenue comes from, and what's next
Long‑term focus: we offer equity options and value sustained, meaningful contribution
30 days off
100% paid telemedicine plan
Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
English learning courses
Relevant professional education
Gym or swimming pool
Co‑working
Please note: All official correspondence from Fundraise Up will exclusively originate from ******************** domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.
#J-18808-Ljbffr
$61k-87k yearly est. 4d ago
Technical Support Engineer (Norway based)
Everbridge 4.6
Remote technical assistant job
Are you ready to use your technical skills to help protect lives and support communities during critical events? At Everbridge, we're looking for a Norwegian-speaking Technical Support Engineer (TSE) currently living and authorized to work in Norway to join our high-impact team. In this role, you'll support cutting-edge, mission-critical systems that help governments and agencies save lives and keep people safe when it matters most.
This is a fully remote position exclusively open to candidates residing in Norway.
As a Technical Support Engineer, you'll play a vital role in supporting our Public Warning solutions across Norway and the broader region. You'll work closely with customers and internal teams to ensure performance, reliability, and continuous improvement of our systems.
What you'll do:
Providing technical support to primarily Norwegian and European customers.
Managing and resolving incidents and support tickets according to defined SLAs.
Participating in a 24/7 on‑call rotation (one week on duty at a time).
Collaborating with Engineering and Product teams to improve platform resilience.
Proactively monitoring system performance and identifying issues before they accelerate.
Assisting with software upgrades, installations, and platform configurations.
Delivering training sessions to clients as needed.
What you'll bring:
Fluency in Norwegian and English (both written and verbal).
Strong communication, presentation, and customer‑handling skills.
Excellent organizational and time‑management abilities.
Calm and methodical approach to resolving business‑critical technical issues.
Experience working in Linux-based environments.
Knowledge of IP configuration, VPNs, routing, databases (Oracle/PostgreSQL), and security protocols.
Understanding of telecom networks (2G-5G) is a strong plus.
Familiarity with Cisco routers/switches, AWS/cloud services, and basic scripting (e.g., Bash, Python) preferred.
#LI-HG1
We value our team members and offer an attractive salary package alongside a range of exceptional benefits, including:
Private Healthcare
Pension
Group Life/Income Protection
Life & Total Permanent Disability Insurance to protect you and your loved ones.
We believe in taking care of our team members, personally and professionally, and are dedicated to providing a supportive and rewarding work environment. Join us in our mission to ensure the safety and security of individuals and organizations across the globe.
About Everbridge
Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today's unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry's most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit *******************
Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
#J-18808-Ljbffr
$52k-67k yearly est. 5d ago
Mortgage Technology Support Analyst II
Lower LLC 4.1
Remote technical assistant job
Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience.
With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we're a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger.
Job Description:
The Mortgage Technology (MT) Support Analyst II plays a key role in supporting, troubleshooting, and optimizing mortgage technology systems that drive the loan lifecycle from application to closing. This position serves as an advanced resource for diagnosing and resolving technical issues, maintaining user functionality, and supporting system improvements. The MT Support Analyst II partners closely with business users, technology teams, and leadership to ensure seamless operations and continuous improvement of mortgage technology tools.
Pay Range: $32-36/hr
Duties and Responsibilities:
Provide advanced analysis, troubleshooting, and resolution for end-user support requests across LOS, POS, and Process Automation systems.
Monitor ticket trends, identify recurring issues, and recommend process or training improvements.
Escalate and collaborate with development and product teams for complex system issues.
Assist with system administration tasks, including user setup, maintenance, and access management.
Support communication and training related to technology changes, enhancements, or system outages.
Maintain system documentation to capture solutions, root causes, and best practices.
Participate in special projects as a subject matter expert and provide input on process improvements.
Deliver exceptional customer service and serve as a trusted support resource for end users.
Position Specifications/Requirement:
Associate's or Bachelor's degree in IT, Business, or related field, or equivalent work experience.
1-3 years of experience in technical support, preferably in a help desk, mortgage technology, or financial services environment.
Familiarity with mortgage industry processes and exposure to supporting ICE's Encompass software (experience with the desktop version of Encompass LOS and Ncino strongly preferred).
Strong problem-solving, analytical, and troubleshooting skills.
Excellent communication skills, with the ability to explain technical concepts to non-technical users.
Proven ability to prioritize and manage multiple requests in a high-volume, fast-paced environment.
Customer-focused mindset with strong organizational skills and attention to detail.
Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Privacy Policy
$32-36 hourly Auto-Apply 6d ago
Agroforestry Technical Assistance Provider (WI)
Savanna Institute
Remote technical assistant job
Application Deadline
January 18, 2026
Department
Adoption
Employment Type
Full Time
Location
Remote
Workplace type
Fully remote
Compensation
$62,000 - $67,000 / year
Duties/Responsibilities Qualifications Benefits About Savanna Institute Founded in 2013, the Savanna Institute is a 501(c)(3) nonprofit organization that works with farmers and scientists to lay the groundwork for widespread agroforestry adoption in the Midwest US. Inspired by the native savanna ecosystems that once covered much of this region, the Savanna Institute conducts research, education, and outreach to support the growth of diverse, perennial agroecosystems.
We seek applicants who share our passion for ecological and equitable agriculture as a nature-based climate solution and who are motivated to widen the circle of who has the opportunity to inform, support, and benefit from its development.
Documents
$62k-67k yearly 29d ago
Technical Assistance Specialist - Northeast Region
Shine Early Learning
Remote technical assistant job
Who We Are:
Shine Early Learning partners with states and local communities to accelerate child and family outcomes by providing professional development and other supports. Since its founding in 2011, Shine Early Learning has partnered with cities, states, and programs across the U.S. serving hundreds of thousands of students, families, and educators. Shine Early Learning's experts have decades of experience in early child care education, training, and technicalassistance. Montana selected Shine Early Learning as the state's new regulatory and quality technicalassistance services vendor.
The Montana based project, named SPARK Learning Lab Montana (SPARK), provides regulatory and quality technicalassistance to child care programs and professionals across the state. We provide technicalassistance and training with a focus on building relationships, using a practice-based model that includes self-directed, group, and one-on-one learning. We are seeking professionals who are eager to make a meaningful impact on the lives of young children by supporting quality improvement efforts for the child care providers who serve them. We are building a local, Montana based team of leaders, technicalassistance staff, and other specialists, working across the state to ensure continued regional and community knowledge and engagement.
*This position will serve the following counties - Blaine, Cascade, Chouteau, Daniels, Dawson, Fergus, Garfield, Glacier, Hill, Judith Basin, Liberty, McCone, Petroleum, Phillips, Pondera, Prairie, Richland, Roosevelt, Sheridan, Teton, Toole, and Valley,*
Job Summary:
The TechnicalAssistance Specialist is responsible for providing key aspects of a tiered technicalassistance approach by supporting providers through a cohort-based and/or individual services. The TechnicalAssistance Specialist provides support, both in-person and virtually, to programs who are seeking to improve quality and make progress towards their goals. They will coordinate closely with other staff, monitor reports and trends coming from various data systems to ensure that support is well-targeted and effective. The TechnicalAssistance Specialist will provide quality support services to all program types, to include tribal communities, as required by the State.
Essential Duties & Responsibilities:
Provides TechnicalAssistance services to child care programs; follows Shine's protocols and Montana's requirements to ensure consistent regional/statewide quality and access to services.
Works with assigned programs to assess their practices and develop improvement goals and plans.
Provides tools/resources to support program planning and progress on identified goals.
Provides tools and resources to support program planning, quality improvements, professional development, and progress on identified goals.
Achieves compliance with project deliverables by providing technicalassistance services.
Provides translation and interpretation services for both written and spoken training related communications.
Manages communications with providers in both languages, such as writing emails, answering phone calls, and scheduling meetings.
Utilizes in person and virtual assessment activities to provide program information on classroom settings.
Supports teacher strengths, and areas of growth including teacher and child interactions, classroom instruction, and classroom management.
Develops and facilitates small group learning environments, including peer-to-peer opportunities and one-on-one mentoring.
Engages in coaching cycles that include observation of practices, reflection and feedback on displayed coaching interactions.
Facilitates professional development which may include in-person and virtual learning opportunities.
Participates in assigned meetings, events and training as required.
Job Requirements:
5 years of early care and education experience, and/or 2+ years of technicalassistance experience. Experience in Montana strongly preferred.
Bachelor's degree in Early Childhood Education (ECE), Child Development or related field preferred.
Experience delivering professional development and coaching support (in-house within a childcare/early education program) or to other programs.
Level 4 or higher in the Montana Career Path, PDS II, and completion of all required state training and certifications.
Experience teaching, mentoring, coaching in an ECE classroom/program setting.
Experience working with a variety of ECE program types preferred, including, both family and group childcare.
Experience delivering services in the Practice-Based Coaching model preferred.
Experience developing, implementing, and/or participating in a Quality Improvement Action Plans (QIAP) in a program and/or local, regional, or state level.
Travel required locally or long-distance up to 30% of the time for work-related meetings and functions.
Must have a valid driver's license and/or reliable transportation.
Montana residency required.
Application Closing Date : February 1, 2026
When/Where/How Much:
Start Date: Spring 2026
Location/Travel: Remote in Montana. This position will serve the following counties - Blaine, Cascade, Chouteau, Daniels, Dawson, Fergus, Garfield, Glacier, Hill, Judith Basin, Liberty, McCone, Petroleum, Phillips, Pondera, Prairie, Richland, Roosevelt, Sheridan, Teton, Toole, and Valley
Salary: Up to $55,000
We offer a comprehensive benefits package including:
Medical, Dental and Vision insurance
HSA/FSA Accounts
Life/AD&D Benefits
Disability Benefits
401k with matching
PTO
Wellness Programs
Additional voluntary benefits at no cost to you!
Email Talent Acquisition partner : **********************
We are an equal opportunity employer, committed to creating a diverse and healthy workplace.
$55k yearly Auto-Apply 4d ago
Learning Management System (LMS) Technical Assistant
Seneca Holdings
Remote technical assistant job
White Pine Innovations is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.
Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.
White Pine Innovations is seeking a remote Learning Management System (LMS) TechnicalAssistant to support the Defense Security Cooperation University (DSCU). The Learning Management System (LMS) TechnicalAssistant is responsible for the day-to-day operation, maintenance, and optimization of DSCU's learning platforms to ensure seamless access, accurate data management, and responsive technical support for students, faculty, and staff.
Responsibilities include, but are not limited to:
Ensure the effective operation, functionality, and utilization of DSCU's learning platforms.
Perform the Learning Administrator and/or Registrar role within Cornerstone OnDemand (CSOD), including managing user permissions and maintaining compliance with established standards.
Serve as the System Administrator for Blackboard Learn (SaaS), including the use and management of Blackboard Collaborate.
Assess and respond to the needs of students, faculty, and staff by providing timely information, assistance, and resolution of technical or access issues.
Clearly communicate technical processes and solutions to diverse audiences with varying levels of technical proficiency.
Basic Qualifications:
Minimum of 3 years of direct experience with Cornerstone OnDemand (CSOD) in a Learning Administrator or Registrar capacity.
Minimum of 3 years of experience with Blackboard Learn (SaaS) as a platform administrator, including the use of Blackboard Collaborate.
Proven ability to troubleshoot system issues, analyze technical information, and apply sound judgment to resolve challenges.
Strong communication and customer service skills, with demonstrated success in supporting users and translating technical details into clear guidance.
Active SECRET security clearance.
Security Clearance/ Background Investigation Level: Active Secret Clearance
Certifications: N/A
Equal Opportunity Statement:
Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.
$27k-42k yearly est. Auto-Apply 32d ago
Technical Assistant - Nursing-Med/Tele
Uva Health
Remote technical assistant job
TechnicalAssistant - Nursing
Full Time Nights 7p-7a with weekends rotate
ABOUT US
We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Northern VA & Culpeper, we believe in caring for the whole person by getting to know - and making connections with - our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience.
As a UVA Health Northern VA & Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people's lives every day.
JOB TYPE
Classification: Nonexempt
Supervises Positions: No
JOB SUMMARY
Provides patient care services, cleans, maintains and stocks supplies and equipment and applies the principles of standard precautions and infection control in a variety of settings. The TechnicalAssistant demonstrates the knowledge and skills necessary to provide services appropriate for the population assigned. The TechnicalAssistant will receive assignments as delegated by the RN. The TechnicalAssistant will be able to access data reflective of the patient's status and report the information needed to identify each patient's needs relative to this information. The TechnicalAssistant will provide care based on established policies and procedures. The TechnicalAssistant performs clerical, phlebotomy, safety attendant and other duties as assigned within their scope.
Patient Care: Provides and documents assistance to patients under the direction and supervision of a licensed nurse.
Assists/provides patient care throughout the entire patient experience under the direct supervision of the physician and/or the registered nurse.
Assists in room turnaround, including appropriate cleaning of equipment, supplies, and environment.
Organizes supplies and equipment as needed.
Communication: Communicates effectively and professionally with all members of the interdisciplinary team, patients, providers, and all levels of healthcare.
Obtains and documents vital signs as prescribed.
Develops and maintains positive relationships with team members.
Resolves conflicts independently as appropriate.
Nursing Expertise: Assists with patient care while complying with Department, Hospital, and Regulatory policies and procedures.
Understands concepts of sterile and non-sterile techniques.
Adheres to safety measures.
The incumbent may be asked to perform additional duties as assigned.
QUALIFICATIONS
Education: High School Diploma or GED required
Experience: 1 year of relevant experience preferred. Previous healthcare experience preferred. Refer to the Life Support Training Policy for additional details.
Licensure: Certification from Virginia Board of Nursing - preferred
Additional Skills/Requirements Required: Ability to communicate verbally and in written form.
Additional Skills/Requirements Preferred: Phlebotomy and medical terminology.
PHYSICAL DEMANDS
Physical Demand Code: 17A, Medical Technician/Other Techs
Work Function/Activity: Medium to Heavy Physical Demand
The job requires constant sitting, standing, walking, and bending/stooping. Frequent repetitive body movements. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull up to 100 lbs. occasionally. For any weight over 35 lbs. use Safe Handling Equipment. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Health Northern VA & Culpeper.
OTHER
May require the use of safety equipment, such as HEPA mask, for infection prevention: Yes
On call responsibilities as directed: Yes
Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes
$27k-42k yearly est. Auto-Apply 3d ago
Grants & Technical Assistance Provider
Longevity Consultingllc
Remote technical assistant job
We are seeking a skilled and self-motivated Grants and TechnicalAssistance Provider to support federal programs by offering expert guidance, assistance, and oversight in grant management and technical aspects of program implementation. The successful candidate will work remotely and collaborate with federal agencies, grantees, and program stakeholders to ensure effective grant administration, compliance with regulations, and successful program outcomes. This role requires a deep understanding of federal grant programs, strong analytical and communication skills, and the ability to work independently.
Responsibilities:
1. Provide guidance and technicalassistance to federal agencies and grantees on grant management practices, regulations, and compliance requirements.
2. Conduct comprehensive reviews of grant applications, proposals, and program plans to assess eligibility, feasibility, and alignment with program goals.
3. Assist in the development and implementation of grant evaluation frameworks, performance measures, and reporting systems.
4. Collaborate with federal agency staff to monitor and evaluate grantee performance, progress, and financial management.
5. Conduct desk reviews and on-site visits to assess grantee compliance, progress, and effectiveness in achieving program objectives.
6. Offer technical expertise and support to grantees in areas such as program design, data collection and analysis, and evaluation methodologies.
7. Develop and deliver training programs, webinars, and workshops to enhance grantee capacity and understanding of federal program requirements.
8. Collaborate with federal agency staff to develop and revise program guidance, policies, and procedures.
9. Stay updated on federal grant regulations, policies, and best practices, and provide recommendations for program improvements.
10. Prepare and review reports, presentations, and other documentation to communicate program status, findings, and recommendations.
11. Foster positive relationships with federal agency staff, grantees, and program stakeholders to facilitate effective communication and collaboration.
12. Work independently and remotely, managing multiple tasks and priorities to meet deadlines and deliver high-quality results.
Qualifications:
1. Bachelor's degree in a relevant field, such as Public Administration, Social Sciences, or a related discipline. Advanced degree is a plus.
2. Proven experience in grants management, technicalassistance provision, or program administration, preferably within federal programs.
3. Strong knowledge of federal grant regulations, such as the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (2 CFR Part 200).
4. Familiarity with federal program implementation, evaluation, and capacity-building strategies.
5. Excellent analytical and problem-solving skills, with the ability to assess complex information and provide practical recommendations.
6. Strong communication skills, including the ability to explain technical concepts to non-technical audiences and facilitate training sessions.
7. Ability to work independently and remotely, managing time and priorities effectively.
8. Proficiency in using technology tools for remote collaboration, communication, and document management.
9. Experience in conducting program reviews, evaluations, or compliance assessments is desirable.
10. Strong attention to detail and ability to ensure accuracy and compliance in grant-related documentation and reporting.
11. Ability to establish and maintain positive working relationships with diverse stakeholders.
12. US citizenship or eligibility to work on federal programs.
EEO Statement
Longevity Consulting is proud to be an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sexual orientation, gender identity, national origin, religion, marital status, disability, protected veteran status, or any other legally protected basis, in accordance with applicable law.
$27k-42k yearly est. Auto-Apply 60d+ ago
Cable Technician Assistant
Crossbow Systems, Ltd.
Technical assistant job in Columbus, OH
Job Description
Crossbow Systems Ltd. is seeking responsible and motivated people to join our team full-time as Cable TechnicianAssistants. We provide full, on-the-job-training to applicants who are willing to learn and want to jump start a fulfilling career. This position offers an hourly rate between $18.00 - $24.00 per hour, based on experience and certifications, and offers a variety of excellent benefits including:
Robust medical insurance
Paid time off
Promotion opportunities
Paid training when applicable
Based in the Columbus, OH area, Crossbow Systems is a design and installation services company. We excel in voice and data-structured cabling design and installation, and our experience is what sets us apart. We offer solutions to our clients that are innovative and cost effective. We also utilize our well-developed business relationships to provide services in the various other areas that our customers desire. This is a hands-on, installation position that takes place in new and existing constructions sites. Anyone with a background in construction or a similar industry would be well-suited for this role.
We are searching for team members with an attitude to learn, be responsible, and grow with the company.
Preferred skills include, but not required:
Ability to read and comprehend blueprints.
Skilled with indoor and outdoor fiber optic fusion splicing.
Knowledge of testing practices including OTDR, Power Meter, and Copper.
Audio Visual and Security cabling and installation experience a plus.
Knowledge of industry standards (BICSI, NEC, TIA/EIA).
Can neatly dress and terminate bundles of cables inside ERs and TRs.
Can build out racks and ladder racks in ERs and TRs
High school diploma/GED preferred.
OSHA 10 Card (required).
Crossbow Systems Ltd. is an equal opportunity employer. The company does not discriminate in its employment decisions against individuals on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, disability, age, marital status, family/parental status, income, political beliefs, or any other characteristic protected by federal, state or local law.
$18-24 hourly 15d ago
Managed IT Help Desk Tier 1
Dex Imaging 3.7
Remote technical assistant job
DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people.
Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities:
Examples of key duties are interpreted as being descriptive and not restrictive in nature.
Identifies, diagnoses, and resolves any assigned support requests
Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system
Provides one-on-one end-user problem resolution over the phone
Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals
Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements
On-going self-training to preserve professional skillsets required to perform job duties
Provide after-hour support for clients during scheduled on-call rotation
Assist in Managed IT Projects as instructed by Project Team Manager
Assists in creating materials/documentation for end-user frequently asked questions (FAQs)
Train users on network login, printing, accessing network shares, printing, scanning and software applications
Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites
Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues
Takes ownership of tasks and follows through to ensure complete resolution
Takes a personal interest in, and responsibility for, quality of work performed, or work associated with
Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
Provide accurate time estimates for how long a task will take to complete
Understand that the success of individuals is measured by the success of their teams
Qualifications:
Excellent verbal and written communication skills
1-3 years experience providing IT support to end users
Managed IT Services experience desirable
Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365
Experience leveraging PSA ticketing system and RMM tools for remote management
Certifications such as CompTIA A+ are desirable
Work Week Format:
Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC)
Remote Work Schedule varies based on scheduling and approval by Service Manager
Lunch schedule varies on team availability and is limited to one hour
Attendance to training or called meetings is mandatory
Mandatory on-call rotation schedule as required
$31k-40k yearly est. Auto-Apply 60d+ ago
Metal Tech Assistant
Carstar
Technical assistant job in Columbus, OH
The Metal TechnicianAssistant is responsible for assisting in repairs for all assigned vehicles, restoring them to pre-accident condition in accordance with industry standards and factory specifications. DUTIES / RESPONSIBILITIES * Assist Metal Technicians in assessing structural damage to vehicles
* Assists in repair versus replace decisions considering safety, cost and cycle time.
* Help remove and install - upholstery, panels, bumpers, fenders, accessories, electrical and hydraulic window operating equipment and trim.
* Performs minor structural or replacement repairs.
* R&I components as needed.
* Utilize all required safety equipment and follows proper repair procedures and adheres to all requirements for hazardous waste disposal.
* Keeps personal work area organized and clean, returns tools and maintains parts/materials carts in an organized manner.
* Perform assigned duties in a safe and responsible manner that does not expose yourself or other employees to unnecessary risk of injury.
* Attend daily release meetings.
* Other duties as assigned.
EXPERIENCE / SKILL REQUIREMENTS
* 1-3 years of auto body collision repair experience, or equivalent required.
* High School diploma and vocational technical education preferred.
* I-CAR certification preferred.
* Reliable work history.
* Strong attention to details.
* Ability to receive direction and work well with others.
* Valid driver's license and insurable driving record.
PHYSICAL REQUIREMENTS
* Essential physical requirements include:
* Ability to stoop, bend and kneel, squat, kneel and pulling
* Extended periods of kneeling, bending, squatting and stooping to complete or inspect repairs.
* Carry and lift heavy objects (up to 80lbs)
* Manual dexterity and eye/hand coordination to operate equipment.
* Standing, sitting and walking
* Performing repetitive motions
WORK ENVIRONMENT
* Exposure to:
* Paint, fumes and particles
* Dirt / Dust
* Chemicals / Toxins
* Varying heat / cold
* Intermittent noise
* All duties, responsibilities and experience are subject to change by location
$24k-40k yearly est. 60d+ ago
IT Help Desk Technician (Remote)
Capital Rx 4.1
Remote technical assistant job
About Judi Health
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
Judi , the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.
Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit ****************
Location: Remote (East Coast - 7am ET - 4pm ET)
Position Summary:
The IT Help Desk Technicianassists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles.
Position Responsibilities:
Research end user issues independently, when needed, and document/develop a solution per company standards
Develop additional MDM automation to facilitate user onboarding
Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software.
Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business.
Responsible for all onboarding and offboarding related IT activities, including system-wide access, purchasing and retrieving of equipment, upgrades, asset tagging, etc.
Create Exchange rules to address spam/phishing emails as needed.
Collaborate with the IT Engineering team to drive systemic improvements to email filtering system.
Promptly respond to user requests via ticketing system/phone calls/IM
Assist users with access/system issues
Write and update documentation for user reference
Help build and establish procedures for newly established team
Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows).
Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance.
Work hours: 7am ET - 4pm ET
Minimum Qualifications:
2+ Years experience in a Help Desk role (preferably in a medium or larger company)
A customer-oriented approach to problem resolution
Experience supporting Mac hardware/OSX in a Help Desk environment
Experience supporting remote users in a distributed environment
Experience with Jira Service desk or a similar ticketing system
Experience with Office 365 suite
Salary Range$24-$28 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************
$24-28 hourly Auto-Apply 3d ago
Part Time Information Technology Help Desk Technician
Valor Network 4.5
Remote technical assistant job
Job Title: Information Technology Help Desk Technician
Job Classification: Nonexempt
Summary: Provides support to end users on a variety of issues for multiple offices by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
1. Provides customer support for resolution of operational issues as they arise during daytime, evening and overnight shifts.
2. Team member of the call center assisting users with completing functions.
3. Effectively troubleshoots Level 1 technical issues.
4. Resolves or escalates problems to management as needed.
5. Documents, tracks and monitors IT and communications problems to ensure a timely and complete resolution.
6. Maintains a strong working knowledge of supported systems and workflow procedures and continually strives to enhance knowledge through ongoing training, reading, and participating in projects and improvement initiatives.
7. Trains users in learning new company-provided applications and assists in problem solving for applications issues.
8. Assists with setup of accounts for users.
9. Provides support with documentation, write up instructions, and procedures.
Qualifications:
This position is part time with the required hours of 1 p.m. - 9 p.m. EST, Monday thru Sunday. Candidate must be available to work 1 p.m. - 9 p.m. EST, Monday thru Sunday including holidays and weekends.
To perform this job successfully, an individual must have strong customer service skills, positive proactive personality and is able to perform basic troubleshooting.
Education/Experience:
High school degree, additional education is encouraged. Prior customer service or information technology experience.
Special Skills:
Verbal communication skills
Customer service oriented
Team player
Work Environment:
Work is performed remotely on a computer workstation.
Physical Requirements:
Sitting
Keyboarding
Speaking
Vision for Computer Use
Pay Range: $20-25 per hour
$20-25 hourly 2d ago
Inperson Interview for Help Desk Support in Columbus Ohio
360 It Professionals 3.6
Technical assistant job in Columbus, OH
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Title/ Designation - Help Desk Analyst 1/HDA1 (Pos. - 1)
Duration of Contract 1 Months + Extendable
Interview Type In Person Only
Location: Columbus, Ohio, 43223,
Qualifications
· Understanding of Desktop Support and Software Licensing Services.
· Uses creativity and innovation to automate and streamline processes and procedures.
· Understands customer support, likes to work with people and can ensure that the customer is satisfied.
· Ability to troubleshoot in a high level systematic way. Ability to identify issues and research cause.
· Working knowledge of Excel spreadsheets.
· Strong communication/leadership skills.
· Strong influence, collaboration and negotiation experience.
· Ability to collaborate with supporting resources across business and/or functional lines.
· Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
· Act as the escalation point for high priority support issues.
· Ability to interpret end user license agreements.
· Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets).
· Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements (Software installation requests).
· Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
· Must be knowledgeable in the English language/speak clearly and understandably use the English language.
Additional Information
Thanks and Regards,
Amrita Sharma
408 766 0000 EXT. 426
amrita.s@)360itpro.com
$37k-63k yearly est. 60d+ ago
A - 5/16 - 764156 - Technical Support Specialist -
FHR 3.6
Remote technical assistant job
*** 100% on-site in Bellefonte, PA to start. LOCAL to Centre County PA Candidates Only - No Relocation Allowed. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. ***
**Candidate must work EST Business Hours. **
Our direct client has an opening for a Technical Support Specialist position # 764156. This position is for 6+ months, with option of extension, and will be worked 100% on-site in Bellefonte, PA. - Local to Centre County PA Candidates only. (must work EST business hours).
If you are interested, please submit the following:
YOUR CURRENT RESUME
YOUR HOURLY RATE
Below is the job description - Resumes due ASAP -
Description:
The client is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support.
Onsite work will be located at the agency's Centre County Regional Office:
595 E. Rolling Ridge Dr.
Bellefonte Pa. 16823
The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include:
·Provide Tier 1 and Tier 2 helpdesk support. Support will include hands-on, telephone, and remote support for local and field staff.
·Configure and install personal computers, laptops, and tablets.
·Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware.
·Monitors and respond to user created ticket via the agency helpdesk system.
·Provide basic hardware and software training to users related to desktop use and accessing network resources.
·Work towards departmental and project deadlines.
·Document and present recommendations for issue/risk remediation to team leads and managers.
·Other duties as assigned.
Requirements:
Microsoft Windows 11 - 2+ years
Microsoft Windows Server 2019 / 2022 - 1+ year
Microsoft Active Directory - 1+ year
Microsoft Office 365 - 1+ year
Microsoft Endpoint Configuration Manager - 1+ year (desired)
By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
$53k-84k yearly est. 7d ago
MEST AI Startup Program - Technical Fellow In-Residence
Meltwater 4.3
Remote technical assistant job
Description MEST AI Startup Program - Technical Fellow In-ResidenceLocation: Accra, Ghana (in-person position) Reporting to: AI Startup Program Director Team: AI Startup Program Team Experience Level: 2 - 4+ years in software development and AI/ML Contract: One-year
Start Date: January 2026
End Date: December 2026About MEST Africa
Launched in 2008 by Meltwater Founder & CEO Jorn Lyseggen, MEST is a Pan-African training program, seed fund, incubator, and hub for technology entrepreneurs across Africa. We provide critical skills training in software development, business, and communications, with headquarters in Accra, Ghana, and funding from the Meltwater Foundation - the non-profit arm of Meltwater, a global leader in media intelligence.MEST AI Startup Program Overview
The MEST AI Startup Program is an up to 12-month immersive experience designed to equip Africa's most promising AI entrepreneurs with the technical, business, and leadership skills needed to build and scale globally competitive AI startups.The seven-month startup program is a hands-on, activity-based experience where participants:
Explore and refine AI business ideas
Develop and deploy an AI MVP
Gain deep expertise in AI software development and business fundamentals
Engage with world-class AI practitioners from institutions like Google, Meta, and OpenAI
The five-month incubation program supports selected ventures to scale AI products, secure customers, and prepare for investment, culminating in deployable AI products, an established user base, and a roadmap for funding and growth.Technical Fellow In-Residence Role Overview
The AI Technical Fellow In-Residence is the technical backbone of the MEST AI Startup Program each year. During this one-year contract, you will work directly with entrepreneurs-in-training (EITs) to ensure they can apply the technical concepts taught in the curriculum - from AI model development to deployment. This is a highly hands-on, highly interactive role that includes regular meetings with EITs, experts, partners, facilitators, and program staff to collaborate, troubleshoot, and accelerate learning.You should have deep technical expertise, a passion for AI, and an excitement for learning alongside entrepreneurs. This is a role for a doer - someone who thrives in a fast-paced, high-energy environment and is ready to dig in.Key ResponsibilitiesTechnical Training & Support
Deliver interactive tutorials and workshops on AI/ML, software engineering, and MLOps topics from the curriculum (e.g., Python, APIs, LLMs, RAG, LangChain, vector databases, multi-agent systems, Docker, CI/CD)
Provide 1:1 and group technical coaching, ensuring entrepreneurs can implement concepts in their MVPs
Conduct code reviews and guide participants in adopting best practices
Curriculum Integration
Work with expert facilitators to align technical sessions with business and product milestones
Adapt and create technical content based on evolving AI tools and participant needs
Problem-Solving & Mentorship
Support entrepreneurs in debugging and overcoming technical challenges
Learn and experiment with new AI tools alongside participants, sharing insights rapidly
Promote responsible AI use, including bias mitigation, privacy by design, and ethical considerations
Collaboration & Program Support
Partner with program staff to ensure participants have the technical resources they need
Contribute to creating a dynamic, inclusive, and innovative learning environment
Actively engage in scheduled check-ins, collaborative planning meetings, and review sessions with EITs and program stakeholders
Required Qualifications & SkillsTechnical Expertise
Advanced proficiency in Python, Git/GitHub, and API development
Hands-on experience with:
LLMs, prompt engineering, and fine-tuning
RAG pipelines, embeddings, vector databases, LangChain
Multi-agent systems (e.g., CrewAI) and memory management
MLOps, CI/CD, Docker, cloud deployment, and API security
Strong grasp of software engineering fundamentals: testing, EDA, model evaluation
Experience
2 - 4+ years in software engineering and AI/ML product development
Track record of taking AI products from concept to deployment
Experience in startup or fast-paced, project-based environments
Soft Skills & Mindset
Excellent communicator and collaborator, with cross-cultural sensitivity
Proactive problem solver with a hands-on “doer” mentality
Adaptable, curious, and eager to learn alongside entrepreneurs
Passionate about excellence, creativity, and innovation
To Apply
Submit your resume/CV to [email protected] with “Technical Fellow In-Residence” in the subject line for initial review
Initial Phone Interview - discuss your background, experience, and career goals
Interactive Assessment - shortlisted candidates complete a technical task
Final Interview - meet with key decision-makers for an in-depth discussion
Job Offer & Next Steps - successful candidates receive offer details and onboarding plan
Due to high application volume, only shortlisted candidates will be contacted. If you do not hear from us within one month of applying, please consider your application unsuccessful.
$86k-112k yearly est. Auto-Apply 60d+ ago
Computer Lab Student Assistant (Federal Work Study Only)
Columbus State Community College 4.2
Technical assistant job in Columbus, OH
Compensation Type: HourlyCompensation: $12.00 The IT Frontliners department is seeking a Computer Lab Student Assistant to provide user support, maintain a clean workspace, and deliver outstanding customer service. Responsibilities include greeting students, assisting with printing, enforcing lab policies, and supporting users with Columbus State systems. The position requires proactive engagement with students and the ability to escalate complex issues to professional staff. Additionally, cleaning assigned computer labs is part of the role.
This position is open to students with Federal Work Study Eligibility Only.
Duties and Responsibilities:
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities, covered by the Americans with Disabilities Act, in accordance with its requirements.
Duties are numbered for convenience, and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty.
1) Greet students/customers to various computer labs and provide excellent customer service at all times.
2) Greet students/visitors at the Cyber Café (located outside of TL Commons) and provide general customer service, in addition to technicalassistance.
3) Circulate the lab to offer assistance to students and complete work duties as needed.
4) Responsible for seating students in the Computer Commons.
5) Assist students with printing of documents and various print issues.
6) Maintain computer labs including general cleaning of computers, monitors, equipment, and cleaning of work areas.
7) Manage discreetly the use of food and drinks in the Lab.
8) Assist students with routine inquiries and general navigation of Columbus State systems, including Blackboard, CougarWeb, email and Microsoft programs.
9) Escalates issues to professional staff as needed.
10) Maintain privacy and confidentiality of student records and other sensitive information.
11) Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
12) Work a consistent, reliable schedule and exhibits regular and punctual attendance.
13) Perform other duties as assigned.
Knowledge, Skills and Abilities:
Knowledge of:
General knowledge of operating computers; Microsoft Office applications (including Outlook email); Columbus State systems, including Blackboard and CougarWeb.
Skill in
: Written and verbal communication; Operating a computer, including utilizing the Internet and Microsoft Office programs; Professionalism and Customer Service.
Ability to
: Multi-task; manage time well; complete all duties while maintaining strict confidentiality; follow directions; work independently, work a consistent, reliable schedule; create and maintain accurate and complete work records .
Minimum/General Qualifications:
This position requires applicants to have Federal Work Study as part of their current Financial Aid package with Columbus State. You must also be enrolled in SIX or more credit hours in a degree or certificate program. Visit ****************************************************** for a full explanation of eligibility requirements or visit Nestor Hall 113 to request Federal Work Study if you were not awarded it already. Any applicants without Federal Work Study eligibility will not be considered for this position.
Applicants must have received a high school diploma or a certificate of attendance from an accredited secondary school or a certificate of high school equivalence and be exempt from Ohio Revised Code Chapter 4109.
Must have reliable transportation or other means to get to work regularly.
Students enrolled as Transient, College Credit Plus, Undecided, or otherwise non-degree-seeking are not considered eligible for Student Employment.
Schedule:
Monday to Friday between 7 am - 10 pm, Saturday 8 am - 9 pm, and Sunday 9 am - 6pm.
Maximum 20 hours per week.
Work will be performed:
On-Site only
Center for Technology and Learning (TL)
Room 116 (Computer Commons)
Monday - Friday: 7 a.m. - 10 p.m.
Saturday: 8 a.m. - 9 p.m.
Sunday: 9 a.m. - 6 p.m.
Pathways/Majors that may be interested in this position:
Computer Science, Information Technology and Design Pathway
Position Specific Qualifications: N/A
Preferred Qualifications:
Previous customer service work experience and/or work with computers a plus.
Professional Development
Students employed by Columbus State are exposed to professional work environments where they develop many of the important transferable skills necessary for future success in the workforce. We are dedicated to helping students set the stage for professional life through their participation in the following program(s):
CSTATE GROW (Guided Reflections on Work)
The program consists of brief, structured conversations between supervisor and student to reflect on and integrate what they are learning. All student employees and their functional supervisors participate in this program during Autumn and Spring semesters.
Career and Leadership Development Program (CLDP)
The program consists of paid competency-based career and leadership development activities designed by Career Services. All Tier/Level III positions are automatically enrolled in this program.
Career competencies you can expect to learn through Student Employment:
Career & Self Development
Critical Thinking
Leadership
Teamwork
Communication
Equity & Inclusion
Professionalism
Technology
Full Time/Part Time:
Part time
Union (If Applicable):
Scheduled Hours:
20
Additional Information
In order to ensure your application is complete, you must complete the following:
Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.
Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.