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Technical Assistant remote jobs

- 544 jobs
  • Information Technology Support Specialist

    Vinebrook Technology

    Remote job

    **THIS IS AN OVERNIGHT SHIFT FROM 11 pm - 7:30 am ET** Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service. Schedule 11pm - 7:30am EST Monday to Friday Fully remote Location: Orlando, FL (Remote) Experience 2 years (minimum) in a technical support role Experience providing customer support Experience in 24x7x365 Managed Services preferred Experience using ITSM and Monitoring toolsets Qualifications, Education, and Training High school diploma required; college degree strongly preferred Must be a U.S. Citizen *NO VISAS* Microsoft Teams: 2 years (Required) Microsoft 365: 2 years (Required) Windows: 2 years (Required) Google IT Support Professional (Preferred) CompTIA A+, Network+, Security+ (Preferred) Microsoft MTA (Preferred) ITIL v4 Foundation (Preferred) Mac OS: 2 years (Preferred) Skills Highly analytical thinker and troubleshooter Detail oriented with excellent documentation and communication skills Self-motivated, passionate about technology, with the desire to learn new things Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS Foundational understanding of operating systems and servers, both physical and virtual. Experience working with active directory to perform basic tasks, such as user creation and password resets Responsibilities Triage tickets per specified severity levels Refer/ escalate customer issues to the appropriate level of support, as needed Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs) Perform account management services - User Account creates/disables/terminations/name changes, etc. Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs Distribute scheduled reports to customers as required Supporting end-users by diagnosing and resolving computer hardware, network, and application issues Assist with cross-training of other team members, as needed Perform other tasks as assigned by management Benefits 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Department: Managed Services
    $34k-57k yearly est. 1d ago
  • Information Technology Support Specialist

    Ascend Healthcare Inc.

    Remote job

    The Ascend Story Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence. We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability. Our work environment fosters: Collaboration and teamwork Patient-First Mindset Work from home opportunities Career Growth and Professional Development Training Why Ascend? You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere. Position Overview: We are looking for a skilled IT Services Technician with extensive experience in Microsoft 365 ecosystems, particularly with Microsoft Intune and Azure Active Directory (Azure AD), including familiarity with Entra ID. This role is crucial in supporting our clients' needs for seamless, secure, and efficient IT operations. Position's main oversights and company impact Key Areas of Ownership: User Support: Provide first and second-tier technical support for Microsoft 365 services, resolving issues related to email, SharePoint, OneDrive, and Teams. Intune Management: Manage and troubleshoot device enrollments, application deployments, and compliance policies using Microsoft Intune. Azure AD Administration: Handle identity management, including user authentication, conditional access policies, and multi-factor authentication within Azure AD. Entra ID: Work with Entra ID for advanced identity protection, privileged identity management, and identity governance. Documentation: Maintain detailed documentation of support activities, problem resolutions, and user guides. Training: Conduct training sessions for users on new features or best practices in using Microsoft 365 tools. Incident Management: Monitor, escalate, and manage service incidents to ensure timely resolution and minimal disruption to business operations. Qualifications: Proven experience in a Services or IT support role with a focus on Microsoft 365. Deep understanding of Microsoft Intune for mobile device management. Experience with Azure AD, including Entra ID features. Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues. Excellent communication skills, both written and verbal, with a customer-first approach. Ability to work independently in a remote setting while maintaining productivity and team collaboration. Certifications like Microsoft Certified: Modern Desktop Administrator Associate or similar are highly beneficial. Physical Requirements: This is a hyrbid position. Please be aware that the physical requirements below should be considered prior to applying to the position: Prolonged Sitting: Ability to sit for extended periods during working hours. Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment. Visual Requirements: Adequate vision for reading computer screens and documents. Communication: Clear verbal and written communication skills for virtual meetings and correspondence. Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings. Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity. Ascend Healthcare Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.
    $38k-65k yearly est. 3d ago
  • Applications Technician (Remote)

    Airbus Americas, Inc. 4.9company rating

    Remote job

    Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at All potential candidates should read through the following details of this job with care before making an application. * Notice: Pay Transparency Nondiscrimination (English) * Transparencia en el Pago No Discriminacio ́n (Spanish) **Airbus US** Manufacturing Facility is looking for an ADU Technician (CONTRACT) to join our Manufacturing department based in **Mobile, AL.** The ADU technician is responsible for providing technical and mechanical support to the ADU shop. The technician will set and implement Automatic Drilling Units in collaboration with the Station 40 manager. ***From building to servicing the next generation of aerospace, our manufacturing team focuses on quality, productivity and efficiency. We ensure the highest quality of care and safety is built into each aircraft we assemble and maintain. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus' strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond. ***Set-up and implement equipment for the ADU-Shop in the FAL-USA, based on best practices of existing A320-Family Final Assembly Lines. Advises on best practices utilized for floor setup and traffic strategy at other Final Assembly Lines. * Oversee the qualification of ADUs and support their entry into service at the supplier site: Responsible for the adjustment of ADUs, cutting tools and drilling templates. * Provide oversight and limited instruction to employees using equipment for the first time(s). * Support the Head of Back Shops and the Head of Station 40 in technical problem solving, regarding ADU's, cutting tools, drilling templates and test equipment. * Must be able to demonstrate extensive knowledge of the type of mechanical work performed in the FAL ADU ShopMaintains a high level of skills and is generally perceived as an authority regarding ADU maintenance and adjustment. **Completed vocational training, secondary education or equivalent in mechanical or metals field and able to demonstrate comprehensive knowledge of the type of mechanical work performed in the FAL ADU Shop. * Preferred to have completed a course on G-Suite or MS- Office (Demonstrated efficiency is acceptable). * Experience will be considered in-lieu of technical education when accompanied by a completed high school diploma. * Minimum of 5 years of experience in the industrial maintenance, maintenance of ADU's, maintenance of test equipment or equivalent mechanical type vocation. * A vocational/technical certificate will be considered in-lieu of experience for entry level positions. * Must be able to communicate in English either by written or spoken means. * Must be able to proficiently use a PC and standard business programs (Word, Excel, Acrobat Etc.). * Travel required: 10% or less Domestic and International. * Must be a genuine team player but also possess the ability to work independently with limited supervision. * Vision: ** Adequate to enter and read material on computer screens. Equipment Operation: ** Able to operate a wide range of personal and office electronic equipment. * **Carrying: ** Able to occasionally carry up to 20lbs/9kg while engaging in training, addressing production issues or as part of continuous improvement projects. * **Pushing/Pulling: ** Able to push/pull items in office areas and on the shop floor. * **Sitting: ** Able to sit for extended periods of time at the computer and in meetings. * **Travel: ** Able to travel. * **Walking:** Able to walk through office and production areas, around flight lines and airstrips and sometimes on uneven indoor and/or outdoor surfaces. * This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America. * **Take your career to a new level and apply* online * now!** This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. ****Airbus Americas, Inc. *Agency / Temporary *Entry Level *Remote Type:* On-site *Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. xevrcyc Remote working/work at home options are available for this role.
    $96k-128k yearly est. 1d ago
  • Senior IT Security Advisor (Full Time, Remote Position)

    Verasafe

    Remote job

    VeraSafe is an innovative and successful U.S. headquartered international privacy and cybersecurity compliance consulting firm and law firm. Check out our podcast! Apple Podcast: ************************ YouTube: ************************************************* Spotify: ********************** VeraSafe is proud to be certified as a Great Place to Work©, with 96% of our employees affirming that we are truly a great place to work. This means we foster trust, collaboration, and a positive work environment. We are committed to maintaining this standard of meaningful work, work-life balance, and a supportive community. Check out our great benefits, listed at the end of this job description. About the Role: VeraSafe's mission: Provide the world's best data protection advice, with a human touch. Right now, we are seeking an Senior IT Security Advisor to join our growing team and help us pursue this mission. We are inundated with business from clients who love the way we advise on privacy compliance (hence the need for you!). This is an excellent opportunity for anyone who wants to join a team working on the cutting edge of privacy, data protection, and cybersecurity, and is excited about assisting a wide range of clients with fractional CISO-type support, including IT security program design, implementation, and management. Key Responsibilities Practice Development: Oversee VeraSafe's cybersecurity consulting program through the management of team members, client relationships, and projects/deliverables Expand on VeraSafe's security consulting offerings, with an initial focus on Microsoft 365 hardening, configuration auditing, and risk assessment Further develop internal service delivery methodologies, documentation, templates, and quality control processes Collaborate with sales and marketing to position and refine service offerings Client Engagement and Delivery: Lead and deliver consulting projects, including fractional-CISO-type engagements with a strong focus on securing Microsoft 365 environments Conduct detailed cybersecurity risk assessments, including analysis of current security controls, vulnerabilities, and threat landscape Provide oversight and strategic direction for incident response, including breach containment, investigation, and post-incident review Lead and execute security assessments, architecture reviews, IT security policy drafting and implementation, and remediation planning Communicate findings and recommendations to clients clearly and professionally either through written reports and executive briefings or execution of hands-on implementation Build trusted relationships with client stakeholders, including CISOs, IT directors, and compliance teams Collaborate with project managers and privacy-focused project teams to determine and meet client requirements and specific project needs. Analyze practical situations and develop solutions to specialized needs Team Leadership: Train and mentor consultants and technical specialists on your team Manage project timelines and delivery quality across multiple concurrent engagements Eventually help grow and manage a team of IT security advisors Thought Leadership and Cross-Functional Collaboration: Stay current on evolving security threats and technologies Represent our IT security practice internally and externally, including contributions to client alerts and conference talks Collaborate with VeraSafe's Professional Services leadership to ensure tight integration between our IT security and privacy advisory services Required Qualifications: At least six years of hands-on experience in IT security consulting, IT security engineering, or equivalent At least one relevant certification (e.g., CISA, CISSP, CISM, CRISC, CCSP, SC-100 Cybersecurity Architect) Deep technical expertise in Microsoft Defender XDR, CrowdStrike Falcon, SentinelOne, or other similar technologies Proficiency with IT security standards and frameworks (e.g., NIST CSF, ISO/IEC 27001, NIST 800-53, NIST 800-171, CIS Controls) Experience performing audit readiness assessments for frameworks and regulations such as HIPAA, ISO (e.g., 2700 series), NIST (e.g., CSF), GLBA, or others Technical background in scripting, automation, or security tooling (e.g., PowerShell, Sentinel, Defender for Endpoint) Experience developing and conducting tabletop exercises such as Business Continuity and Disaster Recovery scenarios Experience conducting enterprise-wide formal risk assessments Strong understanding of email security (DKIM, DMARC, SPF) Familiarity with security stacks to include SIEM/SOAR, IAM, EDR, CASB, etc. Strong understanding of cloud security posture assessments Strong understanding of enterprise security principles, zero trust architecture, and IT security risk management Experience leading teams and managing consulting engagements Willingness to learn new skills and receive direction and feedback from team members Willingness to pursue and maintain privacy certifications (e.g., CIPP/E, CIPM, CIPT) Preferred Qualifications: Experience working directly with clients, in a service-oriented environment Experience building or growing a consulting practice or service line Experience in regulated industries (e.g., healthcare, finance, pharma) Familiarity with contract provisions that address data protection and security responsibilities Experience migrating or overseeing the migration of systems from on-premises or hybrid to cloud-federated systems Experience with development and implementation of incident response plans Professional involvement in the privacy and/or data security space (attendance at privacy conferences; membership or publication in the IAPP, ISACA, etc.) Privacy certification (or similar) Key Competencies: Detail-oriented and highly organized with a strong work ethic Ability to thrive and perform in a fully remote and international environment Excellent written and verbal communication skills Highly skilled in time management to enable successful work with international teams in meeting deadlines Highly capable of independent work to fully deliver on all commitments Ability to work productively in a cross-functional, multi-disciplinary consulting team Experience building and maintaining relationships with colleagues and clients through polished, professional interactions and products regardless of the client's experience with VeraSafe's service line VeraSafe Values: In addition to technical knowledge, skills, and competencies for a specific position, VeraSafe seeks team members who are proficient in values critical to our organization. For managers, we are seeking individuals who demonstrate interest in and experience applying: Creativity and Innovation Feedback Mentorship People Development Business Acumen VeraSafe's Excellent Benefits Include: Work from almost anywhere with Wi-Fi Paid Time Off (PTO) Paid holidays Annual bonuses Membership in the International Association of Privacy Professionals (IAPP) and IAPP exam fee reimbursement (CIPP/E) Flexible working schedule in some roles Reimbursement for certain personal flight ticket Company laptop provided Optional IT Hardware Buyback Program Note: There is a 1-3 hour skills assessment associated with the recruitment for this position. We know this is a burden, but we think it's worth it, and we appreciate you taking the time to complete it. We've found it enables us to find the best team members, regardless of their experience, where they went to school, or where they were trained. We want smart, kind, creative colleagues, plain and simple, and this assessment is a crucial part of our ability to hire this way. Our HR Privacy Notice is available at the following link: **********************************************************
    $96k-128k yearly est. 3d ago
  • Technical Support Specialist

    Whisker Labs 4.0company rating

    Remote job

    About the Role: As a Technical Support Specialist, you'll report to the Customer Care Director and tackle service/program-related questions, technical issues, and operational responsibilities. You'll join a dynamic team of business leaders, software engineers, and data scientists, all working together to make an impact. If you thrive in a fast-paced, collaborative environment, we'd love to have you on board! Key Responsibilities: Provide phone and email support to Ting customers, ensuring timely and professional assistance. Create, maintain and follow clear, concise, and accurate documentation for internal and external use. Troubleshoot and resolve issues down to the root cause. Act as a liaison between multiple operational departments to ensure smooth service delivery for customers and partners. Identify, report, and document technical issues. Effectively manage and prioritize tasks in a fast-paced environment while meeting deadlines. Support the Engineering team by testing software and hardware, contributing to product improvements. Perform other duties as required to support business objectives. Candidates Requirements: Associate's degree or valid, up-to-date certification in a related field. 2+ years of experience in technical support or customer support roles. Experience using ticket systems to track and resolve customer inquiries. Proven ability to deliver exceptional customer care via phone and email. Strong organizational skills with the ability to multi-task in a fast-paced environment. Self-motivated and disciplined to excel in a remote work setting. Availability to work a rotating schedule, including nights, weekends, and holidays. Why Join Us? By joining our team, you will have the opportunity to be a part of a groundbreaking technology that is creating a new category while helping to protect families, homes, and communities from the devastating impacts of electrical fires. We are a passionate team, dedicated to revolutionizing fire prevention to make the world a safer place. Our pace and growth trajectory offer exceptional opportunities for professional development, and we offer competitive compensation and comprehensive benefits. If you want to take ownership, shape strategy, and drive meaningful change, you'll love Whisker Labs. Whisker Labs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
    $35k-64k yearly est. 60d+ ago
  • Legal IT Support Specialist/Trainer

    JBA International 4.1company rating

    Remote job

    IT Support Specialist/Trainer Hybrid role combining membership in the IT team responsible for desk-side support and as IT Trainer responsible for the design and delivery of technical training to Firm personnel. The IT Support Specialist team provides concierge level of technical support service to our professionals and staff either desk side, phone, email, or remotely. This position will proactively engage the office to determine the technology needs for their practice(s). Through team work, innovation, and effective communication; represent the IT team with the highest level of client service. Some of the other job responsibilities include the following: Conducting new hire or roll-out training via classroom or distance learning for Firm applications Delivering training for new technology initiatives Becoming a subject matter expert in specialized legal applications and technology Assisting with the creation of in-house training documentation, and customizing vendor documentation to meet Firm and departmental standards Proactively staying informed of current trends in training, technology, emerging and competitive Legal software technology, and educational delivery Serve as liaison between staff and the technology department to resolve issues Provide world class concierge level of technical support service desk side for hardware and software Ensure escalations from the Service Desk are prioritized properly and status communicated to firm staff Perform advanced troubleshooting and research of incidents and problems Collaborate within the IT team to ensure the highest level of customer support and resolution Setup and delivery of various hardware and audio visual requests within the conference meeting rooms Support Firm issued remote working technology Seek and identify opportunities to enhance the clients experience with the Firm's technology Required Skills/Qualifications: Law firm experience Familiarity with document management systems and other legal applications Excellent verbal and written communications skills Knowledge and support of various mobile email devices (iOS, Android, etc.) Advanced level knowledge and experience with the Microsoft Office suite on Windows 10 platform Strong desire to learn and implement new technology as it becomes available Strong service orientation Ability to handle conflict and difficult situations within a technical and client service environment Technical understanding of MS Teams, Zoom and WebEx. Firm core applications includes: Windows 10, Office 2019, iManage Work9 filesite EMM, CCC macros, Best Authority, Jury Instructions, Doc and Form Builder, PdfDocs, CleanDocs, CompareDocs, CEB forms, GEMS, NumberCruncher, Compulaw, AccessData Summation/FTK. Benefits: Excellent benefits package that includes vacation, sick leave, paid medical/dental/vision, 401(k), etc. Company Info: Committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Maintains a policy of affording all employees and applicants equal employment opportunities.
    $46k-86k yearly est. 60d+ ago
  • Managed IT Help Desk Tier 1

    Dex Imaging 3.7company rating

    Remote job

    DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people. Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities: Examples of key duties are interpreted as being descriptive and not restrictive in nature. Identifies, diagnoses, and resolves any assigned support requests Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system Provides one-on-one end-user problem resolution over the phone Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements On-going self-training to preserve professional skillsets required to perform job duties Provide after-hour support for clients during scheduled on-call rotation Assist in Managed IT Projects as instructed by Project Team Manager Assists in creating materials/documentation for end-user frequently asked questions (FAQs) Train users on network login, printing, accessing network shares, printing, scanning and software applications Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues Takes ownership of tasks and follows through to ensure complete resolution Takes a personal interest in, and responsibility for, quality of work performed, or work associated with Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members Provide accurate time estimates for how long a task will take to complete Understand that the success of individuals is measured by the success of their teams Qualifications: Excellent verbal and written communication skills 1-3 years experience providing IT support to end users Managed IT Services experience desirable Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365 Experience leveraging PSA ticketing system and RMM tools for remote management Certifications such as CompTIA A+ are desirable Work Week Format: Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC) Remote Work Schedule varies based on scheduling and approval by Service Manager Lunch schedule varies on team availability and is limited to one hour Attendance to training or called meetings is mandatory Mandatory on-call rotation schedule as required
    $31k-40k yearly est. Auto-Apply 60d ago
  • Agroforestry Technical Assistance Provider (WI)

    Savanna Institute

    Remote job

    Application Deadline January 18, 2026 Department Adoption Employment Type Full Time Location Remote Workplace type Fully remote Compensation $62,000 - $67,000 / year Duties/Responsibilities Qualifications Benefits About Savanna Institute Founded in 2013, the Savanna Institute is a 501(c)(3) nonprofit organization that works with farmers and scientists to lay the groundwork for widespread agroforestry adoption in the Midwest US. Inspired by the native savanna ecosystems that once covered much of this region, the Savanna Institute conducts research, education, and outreach to support the growth of diverse, perennial agroecosystems. We seek applicants who share our passion for ecological and equitable agriculture as a nature-based climate solution and who are motivated to widen the circle of who has the opportunity to inform, support, and benefit from its development. Documents
    $62k-67k yearly 9d ago
  • Tax Direct Technical Support Specialist I

    Paylocity 4.3company rating

    Remote job

    Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours.? The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. Business Hours for this position at 9am to 6pm CST. Position Overview The Technical Operations Support Specialist I is tasked with providing excellent support for Paylocity's tax offerings. The TSS will be focused on service request completion, incident detection, reporting, resolution, and excellent customer service. The ideal candidate is a great communicator and can translate technical system knowledge into actionable direction. Basic computer skills are necessary, as the TSS will use diagnostic tools, data entry applications with the Paylocity platform, Master tax, and office products, to assist with resolution. Our client's contract with us to stay compliant with their tax reporting requirements. As a member of this team, you will assist our clients and internal partners with tax concerns and assist with resolution of outstanding issues in need of attention. Important skills include attention to detail, ability to provide quick turnaround on client requests, good organizational skills as you will be working with multiple clients and multiple topics, ability to explain high level process as well as detailed information on actions which require follow-up, resourcefulness - ability to conduct research on the concerns and help point clients to the right regulations and follow up action needed. Primary Responsibilities The below represents the primary duties of the position; others may be assigned as needed. Provide technical support by troubleshooting software and hardware issues using remote tools. Serve as the first point of contact for clients and internal inquiries via cases, emails, and calls, addressing issues related to web-based products and services while ensuring timely follow up and resolution. Support clients in the modification of items that may include Time off Accruals, Time and Attendance, Tax Adjustments, ACA, General Ledger, Reporting, Custom Calculations, and/or security requests. Document all interactions and identify recurring issues or trends. Collaborate with internal teams to resolve complex issues and improve software performance. Share knowledge and support team learning across the organization. Use tools like Excel (VLOOKUP, Pivot Tables) to manage and analyze data. Communicate clearly with both technical and non-technical users. Represent the team in client interactions, events, and meetings. Effectively switch between multiple communication and tracking systems Remain flexible to business needs, including varying shifts and project support. Continuously build expertise in applications and help ensure quality and performance standards are met. Education and Experience 3+ years' experience in a customer service role; experience in a help desk/technical support role - preferred Intermediate MS Office skills, especially with Excel, specifically being able to import data and use pivot tables, and VLOOKUP. Strong oral and written communication PC hardware/software experience including installation, maintenance, and training end users. Ability to learn new software and desire to continue learning. Ability to analyze data for high-level problem resolution. Technical aptitude to learn database tools, such as SQL, or other software or internal developed tools. Must have strong mathematical skills for report calculations, accruals, General Ledger, etc. Experience with Lean Six Sigma a plus Experience with direct communications up to the C-Suite level Understanding HR&P tax set ups and impact on filings Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $44,800- $83,200/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:
    $44.8k-83.2k yearly 8d ago
  • Sr. Technical Assistance Specialist, IECMH

    Zero To Three 4.4company rating

    Remote job

    Founded in 1977, ZERO TO THREE works to ensure that babies and toddlers benefit from the early connections that are critical to their well-being and development. Our mission is to ensure that all babies and toddlers have a strong start in life. At ZERO TO THREE, we envision a society with the knowledge and will to support all infants and toddlers in reaching their full potential. Our Core Values Statement: We believe that how we do our work is as important as what we do. To learn more about ZERO TO THREE, please visit our website at zerotothree.org. SUMMARY The Senior Technical Assistance (TA) Specialist, IECMH will serve as a subject matter expert on policy/system strategies to advance a robust continuum of high-quality mental health supports and services for children age 0-5 and their caregivers, contributing to development and implementation of ZTT's policy priorities and strategy in perinatal, infant, and early childhood mental and relational health and related areas. The Senior TA Specialist will provide relationship-based technical assistance to states, tribes, territories, and communities (e.g. government agency staff, policymakers, advocates, coalitions, etc.) to assist in making improvements to policies and systems to better support infants, toddlers and their families; conduct research and develop written materials for a variety of audiences; track and analyze promising policy/system initiatives for mental health financing and infrastructure and policy/system changes at the state and federal levels; facilitate cross-state learning opportunities; facilitate alignment between local, state and national policy; and contribute to the overall work of the Policy Center. ESSENTIAL RESPONSIBILITIES Serve as a subject matter expert on policy and systems change related to perinatal, infant, and early childhood mental and relational health, contributing to ZERO TO THREE's efforts to support policy change in these areas. Provide relationship-based technical assistance and consulting (virtual and in-person) to states and communities (e.g. coalitions, policymakers, advocates, government agency staff, public-private teams, etc.) to improve policies and systems to better support infants, toddlers and their families, including through ZERO TO THREE's Infant and Early Childhood Mental Health Financing Policy Project. Stay abreast of and conduct research and analysis of policy, system and funding approaches to improve outcomes for infants, young children and their caregivers - with a focus on perinatal, infant, and early childhood mental health policy and financing. Develop and strengthen relationships with, and foster relationships between leaders in states, tribes, territories, and partner organizations to advance systems collaboration across states and nationally. Plan and facilitate cross-state/national meetings, webinars, conference calls, communities of practice, peer learning opportunities and other mechanisms for states, tribes, and territories to advance their policy and systems work through networking and cross-state learning. Participate in event planning and resource development to support learning and policy/systems advancement. Develop written materials such as policy briefs, articles highlighting innovative policy approaches, and technical assistance tools and resources for state/national audiences. Facilitate communication between local, state and federal policy teams to inform national policy priorities and support states and local jurisdictions to engage in federal education/advocacy. Contribute to cross-team Policy Center and ZERO TO THREE organizational initiatives to strengthen connections and alignment between state, tribal, federal, and advocacy efforts. Garner visibility for ZERO TO THREE and IECMH policy issues through presentations at conferences and meetings. Contribute to grant proposals, data gathering and reports to funders. Perform other duties as assigned for the purpose of ensuring the efficient and ESSENTIAL SKILLS & EXPERIENCE Minimum of ten years relevant work experience. Extensive knowledge and experience in perinatal, infant, and early childhood mental health systems and policy. Excellent self-reflective skills and capacity. Deep knowledge of behavioral health and early childhood systems financing. Resilient intrapersonal and interpersonal skills, including the ability to work collaboratively with individuals representing a range of diverse backgrounds, perspectives and skill levels. Experience working at a state level or working with states at a national level on policies and systems. Experience planning, coordinating, and providing technical assistance, consulting, coaching and/or training to diverse audiences. Excellent group facilitation and public speaking skills. Excellent communication, analytic and writing skills. Ability to take initiative, work proactively, and manage multiple responsibilities efficiently. Ability to listen attentively to verbal and non-verbal cues, (virtually and in person) that lead to deeper reflection and understanding. Practices and encourages reflective, critical, and strategic thinking. Recognizes the influence of workplace relationships on impacts, outcomes and results. Maintains a respectful and accepting approach to others. Collaboratively supports the work efforts of colleagues at all levels and in all areas of the organization. Curious and interested in exploring creative ways of approaching situations and opportunities. Self-motivated, able to work as part of a team and independently. Comfortable working as a member of a remote team. Experience with receiving and/or providing Reflective Supervision/Consultation preferred. Ability to travel, including occasional overnight stays. EDUCATION Bachelor's degree in public policy, psychology, social work, or a related field required; Master's degree preferred. IECMH Endorsement preferred. COMPENSATION & BENEFITS This position's salary is estimated to be low $90,000s to low $110,000s depending on experience, geo-location, budget, and other comparable and similarly scoped internal positions. In addition to salary, ZERO TO THREE offers a comprehensive benefits package including medical, dental, vision, HRA, retirement contributions, generous leave benefits and more. PHYSICAL REQUIREMENTS While performing the responsibilities of the job, the employee is frequently required to use finger dexterity and sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. Also, they may need to remain seated for extended periods, can perform repetitive motions, and reach for objects. An employee is frequently required to hold a writing instrument, communicate verbally, and hear well enough to detect nuances and receive detailed information. They may be required to grasp objects, push, and pull objects, bend, stand, walk, squat, or kneel. Vision abilities required by this job include close vision for data preparation or analysis, and expansive reading. May need to lift up to 30 pounds. ESSENTIAL QUALITIES Encourages and practices critical thinking Is self-reflective and empathic Recognizes the influence of workplace relationships on outcomes and results Maintains a respectful and accepting approach to others Awareness of the influence of the larger context on individual behavior Collaboratively and creatively supports the work efforts of colleagues at all levels and in all areas of the organization WORKING CONDITIONS The work conditions described here are representative of those an employee encounters while performing this job. Depending on work location, the incumbent will typically work indoors in a heated and air-conditioned office, with a mixture of natural, incandescent, and fluorescent light with low to moderate noise levels or be subject to working conditions conducive to a home environment. When travel is expected, the incumbent will be exposed to outside environmental conditions during those times. ZERO TO THREE is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Due to the high volume of applications, we are not able to provide individual feedback to candidates regarding the status of their application. If selected to move forward in the process, someone from the hiring team will contact you regarding next steps.
    $30k-43k yearly est. Auto-Apply 6d ago
  • Technical Support Analyst (US Remote)

    First Advantage 4.7company rating

    Remote job

    At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. This role is currently remote, and the position's core hours are North American. This position will act as a liaison between the departments within the organization and the clients to ensure that the background checking process is smooth by preventing problems from arising and resolving them when they occur. The role is dynamic: On any given day, the team will simultaneously be answering product questions, identifying bugs, implementing technical solutions, and escalating work to engineering teams. The team can resolve over 90% of incoming support requests internally, escalating only the most complicated to engineering teams for final analysis and resolution. Who You Are: If you are a motivated individual with a service-oriented mindset, a strong background in Integrating applications, and a desire to excel in a dynamic support environment, we encourage you to apply for the Tier 2 Application Support Specialist role. Join our team and contribute to the continuous improvement of our systems while providing exceptional support to our valued customers. Expected hours are 9:00am-6:00pm ET/6:00am-3:00pm PT What You'll Do: Provides courteous, efficient, and professional technical support by phone and email to customers across all verticals. Communicate and interact with fulfillment departments regarding issues related to the Verifications, Criminal, OHS, Order Creation, Finance, etc., specific rush order requests, and overall assistance to enhance and improve the rapid resolution of client issues and requests. Ensure that all requests and case management workflows are resolved in a timely manner to meet contractual SLAs and client expectations. Effectively communicate with clients, management and team members on an as needed basis with issue resolution. Uses professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways. What You May Need to be Successful: Works beyond routine tasks, utilizing increasingly specialized knowledge of relevant FA technologies. Exercises systematic proficiency in some specialized skills which display depth and breadth within a single application OR several applications/technologies. Troubleshoots intermediate to advanced problems and recommends appropriate actions. Provides support case/ JIRA follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues. Manages customer expectations and competing priorities. Conducts research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. Uses written communication skills to update case documentation as well as using, modifying, and creating knowledge base articles. Escalates issues and works directly with Products/ Engineering to resolve complex support problems. Proficiency in applications like, Atlassian (JIRA), Confluence, AWS, SFTP, Integrations, Single Sign-On (SAML), Admin Client, I-9, Workforce Monitoring Strong experience with MS SQL Server & SQL based application Maintenance and support - Operations (Tier 2 Support) experience in large-scale, distributed systems running 24/7/365 Solid understanding of integration technologies such as APIs (REST, SOAP, XML, JSON, Web Services). Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues efficiently. Excellent communication skills and the ability to work collaboratively with both technical and non-technical teams. Detail-oriented, with strong organizational and multitasking abilities Proven experience in application or production support, preferably in a role focused on application support. Familiarity with database technologies (SQL, MongoDB). Basic understanding of HTML debugging and XSLT transformations. Experience with ITIL-based support processes or service management tools (e.g., ServiceNow, Jira). What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $55,000-75,000 base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
    $55k-75k yearly Auto-Apply 57d ago
  • Learning Management System (LMS) Technical Assistant

    Seneca Holdings

    Remote job

    White Pine Innovations is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. White Pine Innovations is seeking a remote Learning Management System (LMS) Technical Assistant to support the Defense Security Cooperation University (DSCU). The Learning Management System (LMS) Technical Assistant is responsible for the day-to-day operation, maintenance, and optimization of DSCU's learning platforms to ensure seamless access, accurate data management, and responsive technical support for students, faculty, and staff. Responsibilities include, but are not limited to: Ensure the effective operation, functionality, and utilization of DSCU's learning platforms. Perform the Learning Administrator and/or Registrar role within Cornerstone OnDemand (CSOD), including managing user permissions and maintaining compliance with established standards. Serve as the System Administrator for Blackboard Learn (SaaS), including the use and management of Blackboard Collaborate. Assess and respond to the needs of students, faculty, and staff by providing timely information, assistance, and resolution of technical or access issues. Clearly communicate technical processes and solutions to diverse audiences with varying levels of technical proficiency. Basic Qualifications: Minimum of 3 years of direct experience with Cornerstone OnDemand (CSOD) in a Learning Administrator or Registrar capacity. Minimum of 3 years of experience with Blackboard Learn (SaaS) as a platform administrator, including the use of Blackboard Collaborate. Proven ability to troubleshoot system issues, analyze technical information, and apply sound judgment to resolve challenges. Strong communication and customer service skills, with demonstrated success in supporting users and translating technical details into clear guidance. Active SECRET security clearance. Security Clearance/ Background Investigation Level: Active Secret Clearance Certifications: N/A Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.
    $27k-42k yearly est. Auto-Apply 12d ago
  • Grants & Technical Assistance Provider

    Longevity Consultingllc

    Remote job

    We are seeking a skilled and self-motivated Grants and Technical Assistance Provider to support federal programs by offering expert guidance, assistance, and oversight in grant management and technical aspects of program implementation. The successful candidate will work remotely and collaborate with federal agencies, grantees, and program stakeholders to ensure effective grant administration, compliance with regulations, and successful program outcomes. This role requires a deep understanding of federal grant programs, strong analytical and communication skills, and the ability to work independently. Responsibilities: 1. Provide guidance and technical assistance to federal agencies and grantees on grant management practices, regulations, and compliance requirements. 2. Conduct comprehensive reviews of grant applications, proposals, and program plans to assess eligibility, feasibility, and alignment with program goals. 3. Assist in the development and implementation of grant evaluation frameworks, performance measures, and reporting systems. 4. Collaborate with federal agency staff to monitor and evaluate grantee performance, progress, and financial management. 5. Conduct desk reviews and on-site visits to assess grantee compliance, progress, and effectiveness in achieving program objectives. 6. Offer technical expertise and support to grantees in areas such as program design, data collection and analysis, and evaluation methodologies. 7. Develop and deliver training programs, webinars, and workshops to enhance grantee capacity and understanding of federal program requirements. 8. Collaborate with federal agency staff to develop and revise program guidance, policies, and procedures. 9. Stay updated on federal grant regulations, policies, and best practices, and provide recommendations for program improvements. 10. Prepare and review reports, presentations, and other documentation to communicate program status, findings, and recommendations. 11. Foster positive relationships with federal agency staff, grantees, and program stakeholders to facilitate effective communication and collaboration. 12. Work independently and remotely, managing multiple tasks and priorities to meet deadlines and deliver high-quality results. Qualifications: 1. Bachelor's degree in a relevant field, such as Public Administration, Social Sciences, or a related discipline. Advanced degree is a plus. 2. Proven experience in grants management, technical assistance provision, or program administration, preferably within federal programs. 3. Strong knowledge of federal grant regulations, such as the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (2 CFR Part 200). 4. Familiarity with federal program implementation, evaluation, and capacity-building strategies. 5. Excellent analytical and problem-solving skills, with the ability to assess complex information and provide practical recommendations. 6. Strong communication skills, including the ability to explain technical concepts to non-technical audiences and facilitate training sessions. 7. Ability to work independently and remotely, managing time and priorities effectively. 8. Proficiency in using technology tools for remote collaboration, communication, and document management. 9. Experience in conducting program reviews, evaluations, or compliance assessments is desirable. 10. Strong attention to detail and ability to ensure accuracy and compliance in grant-related documentation and reporting. 11. Ability to establish and maintain positive working relationships with diverse stakeholders. 12. US citizenship or eligibility to work on federal programs. EEO Statement Longevity Consulting is proud to be an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sexual orientation, gender identity, national origin, religion, marital status, disability, protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $27k-42k yearly est. Auto-Apply 60d+ ago
  • Technical Support Specialist - East Coast

    Airtable 4.2company rating

    Remote job

    Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. The Enterprise Technical Support Team at Airtable plays a pivotal role in helping our customers unlock the full potential of our platform. We work closely with an exciting range of customers to solve complex business challenges and ensure they achieve their goals while seamlessly navigating Airtable's features and capabilities. As an Enterprise Technical Support Specialist, you'll be the trusted technical expert for our enterprise customers. You'll respond to inquiries, troubleshoot complex issues, and collaborate with cross-functional teams to deliver exceptional support. Your role will be key to ensuring our customers achieve their business goals while seamlessly navigating Airtable's features and capabilities. What you'll do Provide expert troubleshooting and guidance on technical issues across multiple channels (email, video calls). Deliver a world-class customer experience by actively listening to concerns, empathizing with customers, and resolving issues in a timely and effective manner. Use your communication skills to relay valuable feedback to product and engineering teams to improve our platform and support processes. For complex issues, you'll know when to escalate to senior technical teams or other relevant stakeholders, ensuring a smooth transition and swift resolution for the customer. Accurately document all customer interactions and technical issues in Salesforce, and track trends to help identify opportunities for process and product improvements. Contribute to the continuous growth of Airtable's knowledge base by creating and updating helpful resources based on customer interactions. Stay ahead of new features and product updates. You'll educate customers on best practices and help them leverage Airtable to optimize their workflows and business processes. Who you are You have experience with Airtable, whether personally or professionally, and you're excited about helping others discover how it can transform their business. You've worked in an enterprise-focused technical support role, especially within a B2B tech environment, where you've made a meaningful impact on customer success. You excel in both written and verbal communication, and you know how to tailor your message to a wide variety of audiences. You enjoy solving complex problems, leveraging your strong analytical skills and technical aptitude to navigate challenges and find creative solutions. You're naturally curious, and you thrive in environments where you're expected to dive deep into technical issues and continuously learn. You have a strong, self-driven desire to exceed expectations and continuously improve your performance. You have experience with tools like Salesforce, Confluence, G Suite, and enterprise-level technology. A solid understanding of concepts such as relational databases, REST APIs, and writing formulas is a plus. Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. #LI-Remote Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable. For work locations in the San Francisco Bay Area, Seattle, New York City, and Los Angeles, the base salary range for this role is:$73,000-$95,300 USDFor all other work locations (including remote), the base salary range for this role is:$65,000-$85,500 USD Please see our Privacy Notice for details regarding Airtable's collection and use of personal information relating to the application and recruitment process by clicking here. 🔒 Stay Safe from Job Scams All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at ***************. Learn more about avoiding job scams here.
    $73k-95.3k yearly Auto-Apply 5d ago
  • Freelance Session Host - Technical Assistant

    Prevail 3.9company rating

    Remote job

    Legal A well-funded startup founded in San Francisco, our workforce includes a diverse collection of individuals located across the country. Our first-of-its-kind platform combines secure video conferencing with a collection of intuitive tools developed for conducting remote, in-person, and hybrid legal proceedings. By maintaining a dynamic work environment where employees collaborate and grow, we aim to modernize and transform the processes involved in court reporting, testimony management, trial preparation, use of video evidence, and more. Join us in disrupting the legal industry and beyond while working alongside our talented team! About the Position: We're seeking a reliable, freelance Session Host to assist with hosting and managing virtual legal proceedings. This role is ideal for someone who is tech-savvy, organized, and comfortable managing live sessions in a professional setting. You'll play a key part in ensuring our remote legal events run smoothly-from start to finish. Responsibilities: Provide basic technical troubleshooting and support during sessions Monitor, manage, and record live video proceedings Mark exhibits Assist with administrative and technical needs during the session Communicate clearly and professionally with all participants to ensure a smooth experience Required Qualifications: Freelance availability with flexible scheduling Strong communication and customer service skills Familiarity with Zoom, Microsoft Teams, Google Meet, or similar platforms Professional appearance and demeanor while on camera Compensation Range: The pay range for this salary position is up to $15 -18/hr. however, The final base salary will be determined based on several factors, including geographical location, level of experience, relevant skills, and knowledge. Prevail Legal reserves the right to change this job description to meet the organization's business needs. We are hiring for US Citizens and do not provide H1B Visa support. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
    $15-18 hourly Auto-Apply 60d+ ago
  • Technical Assistant (General Clerk III) - HAB | Pasco, WA - GSSC

    Evoke Consulting 4.5company rating

    Remote job

    ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Enterprise Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Energy & Sustainability | Human Capital . We help forward-thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description This service supports Government, Public Sector and Infrastructure Sector clients and ProSidian Team Members work as part of the Engagement Team Cadre to provide Hanford Advisory Board (HAB or Board) Facilitation Support and OBO The Department of Energy, Richland Operations Office. These general support services support The HAB, a U.S. Department of Energy (DOE) Environmental Management Site Specific Advisory Board. The HAB is a broadly representative body consisting of a balanced mix of diverse interests that are affected by Hanford environmental restoration and waste management issues. There are 32 board members (each with one to two alternates) from Washington, Oregon and Idaho representing local and regional interests. The Board was created in 1994 by the DOE, the U.S. Environmental Protection Agency and the Washington State Department of Ecology (Tri-Party Agreement [TPA] agencies) to advise agencies on selected major policy issues related to Hanford cleanup. The TPA, or Hanford Federal Facility Agreement and Consent Order, provides a cleanup schedule to bring the Hanford Site into compliance with state and federal environmental laws. The Department of Energy, Richland Operations Office, is in need of general support services to support the Hanford Advisory Board for six issue-based standing committees: 1) Executive Issues Committee; 2) Tank Waste; 3) River & Plateau; 4) Health, Safety, & Environmental Protection; 5) Budgets & Contracts; and 6) Public Involvement and Communications. Each of the committees may meet up to twice per fiscal year quarter (i.e. around 24 total meetings per year) dependent on the required workload of the HAB. Joint committee meetings may be held for cross-cutting topics. The ProSidian Engagement Team is responsible for labor, supplies, equipment, all logistics for meeting space, meeting execution/administration, recordkeeping, and other activities needed to facilitate interaction among the Tri-Party Agreement (TPA) agencies and members of the Board. Team ProSidian provides these services in accordance with the Federal Advisory Committee Act (FACA), the Environmental Management (EM) Charter and the HAB Operating Ground Rules. Team ProSidian coordinates at least weekly with DOE, specifically the DOE Deputy Designated Federal Officer and the DOE Federal Coordinator. The key objective is to provide facilitation and general support services to the DOE in its mission with the HAB, which is for the Board to provide informed recommendations and advice on selected major policy issues. ***NOTE: This role shall work remotely during COVID-19 and Travel/Report To Official Duty Station (713 Jadwin Ave, Richland, WA 99352) for in-person meetings. Technical Assistant (General Clerk III) - HAB | Pasco, WA - GSSC Candidates shall work to support requirements for FY21-004: Hanford Advisory Board (HAB) Facilitation Support Swim Lanes and SUPPORT | PARTICIPATE/ASSIST W/ RESPONSIBILITY FOR MEETING SCHEDULES, AGENDAS, AND WORK PLANS: Establish and distribute all HAB meeting schedules, agendas, and work plans in consultation with the DOE HAB Coordinator(s) or their delegate, Washington State Department of Ecology and U.S. Environmental Protection Agency local representatives HAB Chairperson, and HAB Executive Issues Committee. SUPPORT | PARTICIPATE/ASSIST W/ RESPONSIBILITY FOR COMMITTEE AND BOARD MEETING AGENDAS: Agendas: Working with the DOE Hanford Site Deputy Designated Federal Officer, DOE Federal Coordinator, Ecology and EPA agency representatives, and the HAB to ensure committee and Board agenda topics are included in the agenda in a timely manner and are acceptable to the three agencies prior to distribution. • Final, detailed agendas should be provided 10 days prior to HAB committee and full Board meetings. SUPPORT | PARTICIPATE/ASSIST W/ RESPONSIBILITY FOR COMMUNICATIONS WITH AGENCY REPRESENTATIVES: Maintain open, ongoing and effective communications with agency representatives, including the DOE Federal Coordinator(s), HAB leadership, members and issue managers. SUPPORT | PARTICIPATE/ASSIST W/ RESPONSIBILITY FOR HAB ANNUAL REPORTS: Develop and distribute the HAB Annual Report as requested by DOE Federal Coordinator. The Facilitation Contractor shall provide DOE with a digital copy of the HAB Annual Report. SUPPORT | PARTICIPATE/ASSIST W/ RESPONSIBILITY FOR HAB/PUBLIC INVOLVEMENT SURVEY: Assist with Ecology's Annual HAB/Public Involvement Survey by conducting the survey and provide survey results to the Federal Coordinator. SUPPORT | PARTICIPATE/ASSIST W/ RESPONSIBILITY FOR HAB LIBRARY PER FACA GUIDELINES: Maintain a HAB library per FACA guidelines. The HAB Library is a repository of HAB-related information maintained by The ProSidian Engagement Team. It is not a public information repository. ProSidian will organize and maintain the official required Federal Advisory Committee Act information repository. This library is subject to DOE inspection/oversight and records requirements SUPPORT | PARTICIPATE/ASSIST W/ RESPONSIBILITY FOR MONITOR AND CARRY OUT ADMINISTRATIVE PROCEDURES: Monitor and assist in carrying out administrative procedures as developed by the Board to include attendance and conflict of interest policies, formulation and dissemination of policy advice and recommendations, and ground and operating rules. Seek clarification with the DOE HAB Coordinator(s) and HAB leadership on administrative and management procedures as necessary to avoid duplication with DOE staff. #RichlandWAJobs #HanfordWAJobs #TriCitiesJobs #TriCitiesWAJobs #KennewickWAJobs #YakimaWAJobs #PascoWAJobs #BentonCounty WAJobs #FranklinCountyWA Jobs #Jugaad Qualifications The Technical Assistant (General Clerk III) - HAB | Pasco, WA - GSSC shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. Four years of relevant experience organizing meetings and providing administrative assistance to teams. Knowledge of website design and maintenance. Identification of any conflicts, potential conflicts, or perceived conflicts of interest with any Hanford Site contractors. U.S. Citizenship Required - You must be a United States Citizen Excellent oral and written communication skills (This employer participates in the e-Verify program) Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe) All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office. Other Requirements and Conditions of Employment Apply May be required to complete a Financial Disclosure Statement Must be able to submit to and qualify for varying levels of background investigative requirements, up to a Top Secret or DOE "Q" clearance. TRAVEL: Occasional travel may be required to attend meetings, events, site visits, or other training requirements. Travel is coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at or in proximity to The Hanford Eastern Washington (Tri-Cities - Kennewick | Pasco | Richland) Area - Work Remote During COVID-19 and Duty Station: 713 Jadwin Ave, Richland, WA 99352 Additional Information CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public, and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom
    $38k-54k yearly est. 17h ago
  • Technical Assistant (General Clerk III) - HAB | Yakima, WA - GSSC

    Prosidian Consulting

    Remote job

    ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Enterprise Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Energy & Sustainability | Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description This service supports Government, Public Sector and Infrastructure Sector clients and ProSidian Team Members work as part of the Engagement Team Cadre to provide Hanford Advisory Board (HAB or Board) Facilitation Support and OBO The Department of Energy, Richland Operations Office. These general support services support The HAB, a U.S. Department of Energy (DOE) Environmental Management Site Specific Advisory Board. The HAB is a broadly representative body consisting of a balanced mix of diverse interests that are affected by Hanford environmental restoration and waste management issues. There are 32 board members (each with one to two alternates) from Washington, Oregon and Idaho representing local and regional interests. The Board was created in 1994 by the DOE, the U.S. Environmental Protection Agency and the Washington State Department of Ecology (Tri-Party Agreement [TPA] agencies) to advise agencies on selected major policy issues related to Hanford cleanup. The TPA, or Hanford Federal Facility Agreement and Consent Order, provides a cleanup schedule to bring the Hanford Site into compliance with state and federal environmental laws. The Department of Energy, Richland Operations Office, is in need of general support services to support the Hanford Advisory Board for six issue-based standing committees: 1) Executive Issues Committee; 2) Tank Waste; 3) River & Plateau; 4) Health, Safety, & Environmental Protection; 5) Budgets & Contracts; and 6) Public Involvement and Communications. Each of the committees may meet up to twice per fiscal year quarter (i.e. around 24 total meetings per year) dependent on the required workload of the HAB. Joint committee meetings may be held for cross-cutting topics. The ProSidian Engagement Team is responsible for labor, supplies, equipment, all logistics for meeting space, meeting execution/administration, recordkeeping, and other activities needed to facilitate interaction among the Tri-Party Agreement (TPA) agencies and members of the Board. Team ProSidian provides these services in accordance with the Federal Advisory Committee Act (FACA), the Environmental Management (EM) Charter and the HAB Operating Ground Rules. Team ProSidian coordinates at least weekly with DOE, specifically the DOE Deputy Designated Federal Officer and the DOE Federal Coordinator. The key objective is to provide facilitation and general support services to the DOE in its mission with the HAB, which is for the Board to provide informed recommendations and advice on selected major policy issues. ***NOTE: This role shall work remotely during COVID-19 and Travel/Report To Official Duty Station (713 Jadwin Ave, Richland, WA 99352) for in-person meetings. Technical Assistant (General Clerk III) - HAB | Yakima, WA - GSSC Candidates shall work to support requirements for FY21-004: Hanford Advisory Board (HAB) Facilitation Support Swim Lanes and SUPPORT | PARTICIPATE/ASSIST W/ RESPONSIBILITY FOR MEETING SCHEDULES, AGENDAS, AND WORK PLANS: Establish and distribute all HAB meeting schedules, agendas, and work plans in consultation with the DOE HAB Coordinator(s) or their delegate, Washington State Department of Ecology and U.S. Environmental Protection Agency local representatives HAB Chairperson, and HAB Executive Issues Committee. SUPPORT | PARTICIPATE/ASSIST W/ RESPONSIBILITY FOR COMMITTEE AND BOARD MEETING AGENDAS: Agendas: Working with the DOE Hanford Site Deputy Designated Federal Officer, DOE Federal Coordinator, Ecology and EPA agency representatives, and the HAB to ensure committee and Board agenda topics are included in the agenda in a timely manner and are acceptable to the three agencies prior to distribution. • Final, detailed agendas should be provided 10 days prior to HAB committee and full Board meetings. SUPPORT | PARTICIPATE/ASSIST W/ RESPONSIBILITY FOR COMMUNICATIONS WITH AGENCY REPRESENTATIVES: Maintain open, ongoing and effective communications with agency representatives, including the DOE Federal Coordinator(s), HAB leadership, members and issue managers. SUPPORT | PARTICIPATE/ASSIST W/ RESPONSIBILITY FOR HAB ANNUAL REPORTS: Develop and distribute the HAB Annual Report as requested by DOE Federal Coordinator. The Facilitation Contractor shall provide DOE with a digital copy of the HAB Annual Report. SUPPORT | PARTICIPATE/ASSIST W/ RESPONSIBILITY FOR HAB/PUBLIC INVOLVEMENT SURVEY: Assist with Ecology's Annual HAB/Public Involvement Survey by conducting the survey and provide survey results to the Federal Coordinator. SUPPORT | PARTICIPATE/ASSIST W/ RESPONSIBILITY FOR HAB LIBRARY PER FACA GUIDELINES: Maintain a HAB library per FACA guidelines. The HAB Library is a repository of HAB-related information maintained by The ProSidian Engagement Team. It is not a public information repository. ProSidian will organize and maintain the official required Federal Advisory Committee Act information repository. This library is subject to DOE inspection/oversight and records requirements SUPPORT | PARTICIPATE/ASSIST W/ RESPONSIBILITY FOR MONITOR AND CARRY OUT ADMINISTRATIVE PROCEDURES: Monitor and assist in carrying out administrative procedures as developed by the Board to include attendance and conflict of interest policies, formulation and dissemination of policy advice and recommendations, and ground and operating rules. Seek clarification with the DOE HAB Coordinator(s) and HAB leadership on administrative and management procedures as necessary to avoid duplication with DOE staff. #RichlandWAJobs #HanfordWAJobs #TriCitiesJobs #TriCitiesWAJobs #KennewickWAJobs #YakimaWAJobs #PascoWAJobs #BentonCounty WAJobs #FranklinCountyWA Jobs #Jugaad Qualifications The Technical Assistant (General Clerk III) - HAB | Yakima, WA - GSSC shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. Four years of relevant experience organizing meetings and providing administrative assistance to teams. Knowledge of website design and maintenance. Identification of any conflicts, potential conflicts, or perceived conflicts of interest with any Hanford Site contractors. U.S. Citizenship Required - You must be a United States Citizen Excellent oral and written communication skills (This employer participates in the e-Verify program) Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe) All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office. Other Requirements and Conditions of Employment Apply May be required to complete a Financial Disclosure Statement Must be able to submit to and qualify for varying levels of background investigative requirements, up to a Top Secret or DOE "Q" clearance. TRAVEL: Occasional travel may be required to attend meetings, events, site visits, or other training requirements. Travel is coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at or in proximity to The Hanford Eastern Washington (Tri-Cities - Kennewick | Pasco | Richland) Area - Work Remote During COVID-19 and Duty Station: 713 Jadwin Ave, Richland, WA 99352 Additional Information CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public, and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom
    $22k-39k yearly est. 60d+ ago
  • Technical Support Specialist

    Hologic 4.4company rating

    Remote job

    All around the world people are looking for an answer, a test result, or a procedure that will offer them clarity and a path to a healthier life. By working with Diagnostic products that make a difference globally, your impact can be greater than you have ever imagined. Hologic offers a space for employees to own their passion and feel a sense of purpose each and every day. Our award-winning Technical Support team plays a big role in that mission. They provide phone and email support to both internal and external customers, troubleshooting issues with Hologic's cytology and molecular products. Think this role is for you? This individual has an ability for troubleshooting issues beyond “computer stuff.” In this role, you will be troubleshooting our diagnostics instruments (cytology and molecular), reagents, and operator issues. You will be offering technical support to internal customers (R&D, Field Service, Quality, Marketing, etc.) and external customers (Lab technicians, hospitals, etc.) via phone and email. We provide support 24/7, you may be on-call and serve as back-up for technical and application support as needed, including some holidays. Key Outcomes: Provide customers with service and product troubleshooting for cytology and molecular products, including instruments, reagents, and software, via phone and email. Document calls in the CRM system and escalate issues that require further investigation. Authorize return of customer product for investigation. Determine replacement of product as warranted. Potential Growth Opportunities: Represent Technical Support as specialist for designated product(s). Act as liaison to other departments within the division concerning issues related to specific product lines. Serve on product development or support teams. Provide Technical Support team with troubleshooting training and informational updates. Work with Marketing and Service departments at the launch of new products. Reviewing or creating label copy, participate in pre- and post-launch teams. Build relationships with partners and distributors. Writing and reviewing procedures. Provide guidance and coaching to other Technical Support personnel. Do you have what it takes? You are technically inclined, you understand science - DNA, RNA, Cytology, reading the package insert on a medical product doesn't sound like a foreign language to you. You have a customer service mentality, you are patient, have good communication and computer skills and are great at multi-tasking. You are comfortable speaking on the phone and have flexibility in your schedule. We are looking for someone who is eager to start their career in this field and wants to grow within the department. Additional qualifications: Bachelor's degree in biology, Cytotechnology, Medical Laboratory Science, or related field (required). ASCP Cytotechnologist (CT), Medical Technologist (MT) or Clinical Laboratory Scientist (CLS) certification or equivalent (desired). Experience as a Cytology Prep Technician (desired). Experience with cytology, RT PCR, molecular, or virology (desired). Ability to troubleshoot Laboratory Information Systems interfaces and/or network computers (desired). If you are not sure that you are 100% qualified, but are up for the challenge, we want you to apply! The annualized base salary range for this role is $71,000 - $106,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
    $71k-106k yearly Auto-Apply 24d ago
  • A - 5/16 - 764156 - Technical Support Specialist -

    FHR 3.6company rating

    Remote job

    *** 100% on-site in Bellefonte, PA to start. LOCAL to Centre County PA Candidates Only - No Relocation Allowed. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. *** **Candidate must work EST Business Hours. ** Our direct client has an opening for a Technical Support Specialist position # 764156. This position is for 6+ months, with option of extension, and will be worked 100% on-site in Bellefonte, PA. - Local to Centre County PA Candidates only. (must work EST business hours). If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE Below is the job description - Resumes due ASAP - Description: The client is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support. Onsite work will be located at the agency's Centre County Regional Office: 595 E. Rolling Ridge Dr. Bellefonte Pa. 16823 The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include: ·Provide Tier 1 and Tier 2 helpdesk support. Support will include hands-on, telephone, and remote support for local and field staff. ·Configure and install personal computers, laptops, and tablets. ·Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware. ·Monitors and respond to user created ticket via the agency helpdesk system. ·Provide basic hardware and software training to users related to desktop use and accessing network resources. ·Work towards departmental and project deadlines. ·Document and present recommendations for issue/risk remediation to team leads and managers. ·Other duties as assigned. Requirements: Microsoft Windows 11 - 2+ years Microsoft Windows Server 2019 / 2022 - 1+ year Microsoft Active Directory - 1+ year Microsoft Office 365 - 1+ year Microsoft Endpoint Configuration Manager - 1+ year (desired) By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
    $53k-84k yearly est. 17d ago
  • MEST AI Startup Program - Technical Fellow In-Residence

    Meltwater 4.3company rating

    Remote job

    Description MEST AI Startup Program - Technical Fellow In-ResidenceLocation: Accra, Ghana (in-person position) Reporting to: AI Startup Program Director Team: AI Startup Program Team Experience Level: 2 - 4+ years in software development and AI/ML Contract: One-year Start Date: January 2026 End Date: December 2026About MEST Africa Launched in 2008 by Meltwater Founder & CEO Jorn Lyseggen, MEST is a Pan-African training program, seed fund, incubator, and hub for technology entrepreneurs across Africa. We provide critical skills training in software development, business, and communications, with headquarters in Accra, Ghana, and funding from the Meltwater Foundation - the non-profit arm of Meltwater, a global leader in media intelligence.MEST AI Startup Program Overview The MEST AI Startup Program is an up to 12-month immersive experience designed to equip Africa's most promising AI entrepreneurs with the technical, business, and leadership skills needed to build and scale globally competitive AI startups.The seven-month startup program is a hands-on, activity-based experience where participants: Explore and refine AI business ideas Develop and deploy an AI MVP Gain deep expertise in AI software development and business fundamentals Engage with world-class AI practitioners from institutions like Google, Meta, and OpenAI The five-month incubation program supports selected ventures to scale AI products, secure customers, and prepare for investment, culminating in deployable AI products, an established user base, and a roadmap for funding and growth.Technical Fellow In-Residence Role Overview The AI Technical Fellow In-Residence is the technical backbone of the MEST AI Startup Program each year. During this one-year contract, you will work directly with entrepreneurs-in-training (EITs) to ensure they can apply the technical concepts taught in the curriculum - from AI model development to deployment. This is a highly hands-on, highly interactive role that includes regular meetings with EITs, experts, partners, facilitators, and program staff to collaborate, troubleshoot, and accelerate learning.You should have deep technical expertise, a passion for AI, and an excitement for learning alongside entrepreneurs. This is a role for a doer - someone who thrives in a fast-paced, high-energy environment and is ready to dig in.Key ResponsibilitiesTechnical Training & Support Deliver interactive tutorials and workshops on AI/ML, software engineering, and MLOps topics from the curriculum (e.g., Python, APIs, LLMs, RAG, LangChain, vector databases, multi-agent systems, Docker, CI/CD) Provide 1:1 and group technical coaching, ensuring entrepreneurs can implement concepts in their MVPs Conduct code reviews and guide participants in adopting best practices Curriculum Integration Work with expert facilitators to align technical sessions with business and product milestones Adapt and create technical content based on evolving AI tools and participant needs Problem-Solving & Mentorship Support entrepreneurs in debugging and overcoming technical challenges Learn and experiment with new AI tools alongside participants, sharing insights rapidly Promote responsible AI use, including bias mitigation, privacy by design, and ethical considerations Collaboration & Program Support Partner with program staff to ensure participants have the technical resources they need Contribute to creating a dynamic, inclusive, and innovative learning environment Actively engage in scheduled check-ins, collaborative planning meetings, and review sessions with EITs and program stakeholders Required Qualifications & SkillsTechnical Expertise Advanced proficiency in Python, Git/GitHub, and API development Hands-on experience with: LLMs, prompt engineering, and fine-tuning RAG pipelines, embeddings, vector databases, LangChain Multi-agent systems (e.g., CrewAI) and memory management MLOps, CI/CD, Docker, cloud deployment, and API security Strong grasp of software engineering fundamentals: testing, EDA, model evaluation Experience 2 - 4+ years in software engineering and AI/ML product development Track record of taking AI products from concept to deployment Experience in startup or fast-paced, project-based environments Soft Skills & Mindset Excellent communicator and collaborator, with cross-cultural sensitivity Proactive problem solver with a hands-on “doer” mentality Adaptable, curious, and eager to learn alongside entrepreneurs Passionate about excellence, creativity, and innovation To Apply Submit your resume/CV to [email protected] with “Technical Fellow In-Residence” in the subject line for initial review Initial Phone Interview - discuss your background, experience, and career goals Interactive Assessment - shortlisted candidates complete a technical task Final Interview - meet with key decision-makers for an in-depth discussion Job Offer & Next Steps - successful candidates receive offer details and onboarding plan Due to high application volume, only shortlisted candidates will be contacted. If you do not hear from us within one month of applying, please consider your application unsuccessful.
    $86k-112k yearly est. Auto-Apply 60d ago

Learn more about technical assistant jobs

Work from home and remote technical assistant jobs

Nowadays, it seems that many people would prefer to work from home over going into the office every day. With remote work becoming a more viable option, especially for technical assistants, we decided to look into what the best options are based on salary and industry. In addition, we scoured over millions of job listings to find all the best remote jobs for a technical assistant so that you can skip the commute and stay home with Fido.

We also looked into what type of skills might be useful for you to have in order to get that job offer. We found that technical assistant remote jobs require these skills:

  1. Patients
  2. Customer service
  3. Patient care
  4. Technical assistance
  5. Lab equipment

We didn't just stop at finding the best skills. We also found the best remote employers that you're going to want to apply to. The best remote employers for a technical assistant include:

  1. Sandia National Labs
  2. Baptist Health
  3. ICF

Since you're already searching for a remote job, you might as well find jobs that pay well because you should never have to settle. We found the industries that will pay you the most as a technical assistant:

  1. Insurance
  2. Professional
  3. Automotive

Top companies hiring technical assistants for remote work

Most common employers for technical assistant

RankCompanyAverage salaryHourly rateJob openings
1Sandia National Labs$57,630$27.716
2ICF$45,147$21.7111
3American Institutes for Research$38,482$18.5031
4SRI International$35,579$17.110
5City of Portland$34,801$16.730
6Pennsylvania State Treasurer$33,141$15.931
7Colorado State Express$33,141$15.930
8Vanderbilt University Medical Center$31,067$14.942
9RadNet$30,163$14.508
10Tampa General Hospital$29,677$14.272

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