Technical assistant jobs in Johnson City, TN - 1,779 jobs

Telework US Citizen We are seeking to hire a Tier 2 Technical Support Operations Analyst in support of the Justice-US COURTS program. This is a great opportunity for someone has a strong background in the Power Platform, excels in troubleshooting and operational support, and thrives on improving systems, processes, and user experience. Job Description: The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. Be available for on-call 24x7x365 ongoing application support. Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. ServiceNow metrics reporting on ticket acknowledgements, resolution times Minimum Qualifications Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. 4-6 years of experience in information technology, systems administration or other IT related field. Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. Other Job Specific Skills Technical problem solving and implementer skills in application coding, infrastructure, or automation. Effective communications (written and spoken). Coordinates and tracks well across AFS and client technical and functional teams. ServiceNow ITSM (desired not required). ITIL (desired not required). Data Analysis / Excel. SQL Server Integration Services (SSIS). T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data

Our client is seeking an IT Help Desk to join their team! This position is located in Louisville, Kentucky. Handles Level 1 inbound calls/chats and accurately log interactions within the company's incident management system Conducts appropriate diagnosis/troubleshooting to resolve known conditions Escalates problem tickets within department guidelines when unable to resolve Maintains a basic understanding of supported hardware and software, as well as any corresponding operational procedures Assists with alerts and self- service incidents Follows up on unresolved incidents Desired Skills/Experience: 1+ years of customer service experience Flexible work schedule Organization skills Strong oral and written communication skills Problem solving ability Entry level understanding of computer concepts such as: PC fundamentals and Operating systems Preferred: A+, CCNA, or Net + Certifications Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position starting at $35,000 - 40,000. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Introduction: We are a Privately-Owned Solar Services firm, focusing exclusively on the development of industry-leading solutions. We develop, design, and sell new products that are highly efficient and custom installation solutions that enhance the overall adoption of solar. The Technical Support Specialist I provides technical support for customers, installers, and internal teams related to solar racking system design and installation. This role focuses on learning products, processes, and field practices while supporting commercial and utility scale ground mount solar projects under the guidance of senior team members. The position assists with technical inquiries, documentation, and project support while developing core knowledge of site conditions, environmental loads, and installation constraints. Key Responsibilities Technical & Customer Support • Assist in responding to customer and internal technical inquiries related to solar racking systems and installation methods. • Support troubleshooting of common installation and constructability questions under supervision. • Escalate complex or project specific issues to senior technical staff or Engineering as required. Design & Documentation Support • Review and interpret basic engineering drawings, layouts, and installation manuals with guidance. • Assist in confirming product compatibility based on general site conditions and documented standards. • Support maintenance of technical documentation, FAQs, and internal knowledge bases. Field & Installation Awareness • Learn standard installation practices and common field challenges for ground mount racking systems. • Review site photos and installer feedback to help identify potential concerns related to terrain or soil conditions. • Participate in site visits, training sessions, or inspections for learning purposes as needed. Systems & Process • Enter and maintain accurate technical records in CRM and document control systems. • Track support requests and follow established workflows and SOPs. • Develop familiarity with internal tools, processes, and cross functional communication. Required Skills & Qualifications • 0-2 years of experience in solar, construction, engineering support, or a related technical field (internships acceptable). • Basic understanding of solar PV systems and ground mount racking concepts. • Ability to read and understand technical drawings at a foundational level. • Awareness of environmental factors affecting installations (soil conditions, wind, snow, corrosion). • Proficiency with Microsoft Office (Excel, Word, Outlook, Teams). • Strong willingness to learn technical products, standards, and processes. • Strong communication skills and attention to detail. • Ability to work collaboratively in a team based environment. Preferred Skills & Qualifications • Exposure to solar installation, field support, or construction environments. • Coursework or degree in Engineering, Construction Management, Renewable Energy, or related field. • Basic familiarity with CRM systems or technical documentation tools. • Interest in pursuing NABCEP or other relevant certifications. Our Core Values: We want a problem solver to interact ambitiously with our business and not just accomplish a task. The ideal individual will align well with our Core Values: o Trust o Excellence o Accountability o Collaboration o Service o Innovation

A Snapshot of Your Day On a day-to-day basis, you will be responsible for assisting warehouse personnel with pulling, packing, shipping, and receiving materials, while overseeing incoming and outgoing shipments of field technical equipment. You will manage inventory, organize equipment for transformer crews, and support vehicle maintenance logistics, ensuring all operations run smoothly. Additionally, you will maintain cleanliness in the service areas, arrange for the disposal of hazardous materials, and order consumable goods to enhance overall efficiency. How You'll Make An Impact Support warehouse operations including pulling, packing, shipping, receiving, cycle counting, and ordering consumables for GT SV Parts and Selma Service teams. Manage incoming and outgoing shipments of field technical equipment and maintain inventory records (TCTP) for service equipment. Coordinate equipment setup for transformer crews and assist with outfitting or decommissioning service trailers and tractor trailers. Assist Fleet Specialist with service vehicle logistics, maintenance, and CDL-type vehicle handling. Maintain and organize the service yard, warehouse, and training areas to meet operational, security, and EQS standards. Conduct inspections and maintenance on transformer equipment, generators, trucks, trailers, and arrange proper disposal of hazardous and operational materials. What You Bring Excellent written and oral communication skills. Skilled in Microsoft office products (Power Point, Word and Excel). 3+ years' experience in SAP (PT2) / Inventory management system. Class A CDL required. Familiarization of DOT standards for vehicle maintenance and inspections. General electrical and safety familiarity. General warehousing / plant operations experience About The Team Grid Technologies Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology. Who is Siemens Energy? At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: ********************************************

Kooks Automotive Performance Technical Support will support both B2B and B2C customers in a high-octane, fast-paced environment by delivering accurate technical guidance and world-class support. The TCSR responds to phone calls and emails regarding product fitment, troubleshooting, installation questions, lead times, and order inquiries. As part of the Kooks Krew, this role ensures customers receive the correct technical information to maximize the performance of their vehicles-whether for daily driving, racing, or business needs. Key Responsibilities Answer high volumes of inbound customer calls promptly and professionally, providing technical assistance, product guidance, and order-related support. Assist customers with product selection, fitment verification, and lead time questions to ensure they receive the correct parts for their application. Handle inbound email inquiries and support requests from internal and external stakeholders. Diagnose and troubleshoot customer-reported issues related to exhaust systems, headers, installation, compatibility, and vehicle-specific considerations. Input and manage orders using internal software systems; review purchase orders and request missing information or approvals. Work cross-functionally with Sales, Engineering, Production, and Technical Support to resolve escalated or complex issues. Maintain up-to-date knowledge of Kooks products, vehicle platforms, and aftermarket performance trends. Represent the Kooks brand with professionalism, technical knowledge, and a passion for performance. Other responsibilities as assigned. Requirements Aftermarket automotive experience and technical knowledge required, specifically related to exhaust components, fitment, installation, or performance products. Strong computer skills with the ability to learn new systems and software quickly. Fast learner with strong problem-solving abilities and the ability to navigate multiple screens, systems, and tools at once. Strong verbal and written communication skills with the ability to explain technical concepts clearly. Ability to interpret customer concerns, troubleshoot issues, and provide accurate technical resolutions while maintaining a positive attitude. Ability to empathize with customer concerns while remaining professional and solutions-focused. Ability to answer phone calls promptly and respond to customer emails in a timely manner. Ability to conduct business in an ethical and professional manner. Passion for cars and the performance aftermarket industry. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds occasionally. Must be able to access and navigate all departments within the organization's facilities. Company Benefits Employee Discounts Medical, Dental & Vision Short/Long Term Disability Life Insurance with buy-up option 401K (after one year of employment) Sick Pay, PTO, Paid Holidays Health Savings Account Pay Range based on experience. Disclaimers Kooks Custom Headers reserves the right to revise or modify the duties and responsibilities of this position at any time to meet business needs. This may not list all duties for this position. This job description is not a contract of employment; all employment is “at will,” meaning either party may terminate employment at any time for any reason. Kooks Custom Headers is an equal-opportunity, inclusive employer and considers all applicants based on merit, competence, and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by law.

Help Desk Support (Paducah, Kentucky) Optomi, in partnership with a technology services organization, is seeking a motivated Help Desk Support professional for an onsite role in Paducah, KY. This position is ideal for a hands-on, detail-oriented individual looking to gain real-world IT experience in a structured, supportive environment. The role focuses heavily on device preparation and deployment, specifically laptop builds, following established scripts and processes. As part of the IT Services team, this individual will work onsite and collaborate closely with senior staff to ensure accurate, timely completion of device builds and configurations. This role offers an excellent opportunity for recent graduates or early-career IT professionals to make an immediate impact while developing foundational technical skills. What the right candidate will enjoy! Hands-on IT experience in a professional, onsite environment Clear structure, training, and well-documented build processes Working closely with experienced IT professionals A consistent schedule with predictable responsibilities The opportunity to make an immediate impact Experience of the right candidate: Recent college graduates are acceptable 0-1 year of professional IT or technical experience preferred, but not required Exposure to desktop support, IT support, or technical environments is a plus Basic understanding of computer hardware and operating systems Strong attention to detail and willingness to learn Responsibilities of the right candidate: Build, configure, and prepare laptops using existing scripts and documented procedures Support a project requiring the build of approximately 75 laptops Maintain an expected daily output of 8-10 laptops per day Follow standardized processes to ensure consistency and accuracy Work onsite alongside senior staff during initial training and ramp-up Track progress and adhere to daily and monthly build timelines Perform repetitive, detail-oriented technical tasks efficiently Escalate issues appropriately when deviations from scripts or errors occur Maintain a strong sense of urgency and accountability

Up to $20 per Hour Apprentice role Company Funded Specialty Training Toyota of North Charlotte, a Hudson Automotive Company, is actively seeking Body Shop Apprentice Mechanic to join our award-winning collision team. Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with 49 dealerships and more than 3,000 employees throughout 8 States concentrated in the Southeast. Why choose Toyota of North Charlotte and Hudson Automotive Group? $20 PER HOUR APPRENTICESHIP POSITION Company Funded Specialty Training What We Offer: Medical, Dental, Vision Insurance Life Insurance 401k Paid Vacation/Holidays Career Pathway through training and advancement opportunities Employee discounts on products & services Balanced work schedule Tuition Reimbursement for current Automotive Technology students or recent graduates Tool assistance program Certificates, Licenses & Registrations: The Following Are Preferred but Not Required. Automotive Service Excellence (ASE) Certifications Engine Repair Certification for Auto/Light Truck Automobile Parts Specialist Certification I-CAR Certificate of Advanced Training Advanced Vehicle Systems Aluminum Repair, Replacement and Welding Collision Repair 2000 Electronics for Collision Repair Steering and Suspension Understanding Collision Repair State Emission Certification State Vehicle Inspector Certification What You'll Do: Essential Duties include the following. Other duties may be assigned. Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. Assist in transporting vehicles from the annex lot to the shop for repairs. Works closely with Mechanic from programming key fobs to modules, diagnosing communication issues, as well as basic damaged part replacements. Maintains and wears all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer. Complies with all laws and regulations pertaining to paint, thinners, and other hazardous materials and reports any deviations to management. Documents all work performed on the repair order. Road tests vehicles when required or refers to the test technician. Supervises work of any apprentice technicians as assigned. Reports machinery defects or malfunctions to supervisor. Keeps shop area neat and clean. Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received. Understands, keeps abreast of, and complies with federal, state, and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know, etc. Operates all tools and equipment in a safe manner. Reports any safety issues immediately to management. Hudson Automotive is a third-generation, family-owned and operated business proudly serving customers with all their automotive needs. Founded in 1948, Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with 35 dealerships and more than 3,100 employees throughout South Carolina, Georgia, North Carolina, Ohio, Louisiana, Kentucky and Tennessee. Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #T1

Data Analytics-Based Systems Engineer and Technical Assistant Position Type: Full-time Onsite Chantilly, VA Clearance Required: Active TS/SCI with CI Poly Waypoint's client is seeking a Data Analytics-Based Systems Engineer and Technical Assistant to support a U.S. Government customer in Chantilly, VA. The ideal candidate will have strong data analysis expertise, broad IT knowledge (networks, hosting, desktops), and experience advising on emerging technologies. This role requires proactive problem-solving, technical advisement, and the ability to deliver consistent, value-added recommendations to support IT infrastructure provisioning and service delivery. Responsibilities Demonstrate strong background in a quantitative field (e.g., mathematics, computer science, physics, economics, engineering, statistics, operations research). Break down complex business problems, define solutions, and implement them using advanced quantitative methods. Apply programming expertise in Python, SQL, or R for data analytics. Deliver analytics products including statistical analysis, data queries, pipelines, presentation, and dashboarding. Design analytical visualizations and custom dashboards in collaboration with other Data Science/Analysis staff. Work with service providers and product management to implement innovative analytic and visualization approaches. Oversee and prioritize data analytics tasks to ensure timely and accurate completion. Proactively identify gaps in service requirements and formulate approaches to resolve them. Provide detailed recommendations on techniques, tools, and implementation strategies for meeting business needs. Lead or coordinate execution of project engagements, ensuring accurate and timely completion without direct oversight. Act as a change agent to ensure quality assurance and promote adoption of standardized IT service deliveries. Produce deliverables in a thorough, practical, and consistent manner aligned with organizational objectives. Bachelor's degree in a STEM-related field and 5+ years of experience, OR Master's degree in a STEM-related field and 3+ years of experience. Proficiency in ServiceNow analytics and dashboard creation. Broad IT experience (networks, hosting, desktops) and knowledge of IT architecture. Hands-on experience with Splunk and visualization tools such as Tableau. Experience with data analytics tools including Python, R, Jupyter Notebooks, Anaconda. Familiarity with configuration management databases (CMDBs) and associated schema. Desired Strong communication and problem-solving skills with the ability to brief senior decision-makers. Experience applying ITSM/ITIL principles to improve service delivery. Familiarity with emerging technologies applicable to IT infrastructure modernization. *Waypoint Human Capital is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender, national origin, age, protected veteran status, or disability status.

Acuren Inspection is looking for qualified NDT RT Level II Technicians (CR/DR a plus) to support our operations in Raleigh, NC and surrounding areas. THIS WILL BE A CALLOUT/TRAVEL POSITION. Successful candidates must be able to travel up to 75% throughout North Carolina and surrounding areas. (Environments will be Pulp & Paper, Gas Plants, Refineries and Pharmaceuticals.) SIGN-ON BONUS AND RELOCATION ASSISTANCE AVAILABLE FOR QUALIFIED APPLICANTS. Responsibilities Set up and calibrate nondestructive testing equipment Conduct tests to ensure quality or detect discontinuities (defects) using NDT methods of inspection Establish techniques for proper examination of objects under inspection, ensuring strict adherence to safety regulations Apply testing criteria in accordance with applicable specifications or standards and evaluate results Interpret radiographs, cathode ray tube (CRT) or digital readouts, conductivity meters and visual indicators Organize and report test results Perform specialized inspections May instruct and supervise others Perform other job-related tasks as assigned by management Requirements High School Diploma or equivalent Some college preferred Certified Level II RT Preference will be given to candidates with CR/DR experience/certification Industrial Radiography Radiation Safety Personnel (IRRSP) or applicable agreement state card Additional NDT certifications would be considered an asset Technical background in NDT methods and procedures Demonstrated ability to effectively perform assigned NDT tasks and interpret results of inspections Knowledge of NDT equipment Benefits Competitive salary Medical, dental, vision, and supplemental insurance 401K Plan Paid Holidays Paid Time Off Working Conditions Outside environment with continuous physical effort, exposure to 5-7 elements/conditions, moderate mental effort, and occasional requests for assistance. Travel may be required. Physical Job Requirements & Demands: Lifting/carrying by weight (50 pounds) frequently may be equired. Mobility such as reaching, kneeling/crawling, bending/crouching, and frequency/duration in which action is required. Endurance such as sitting, standing, walking, climbing, or driving, and frequency/duration in which action is required. Company Overview Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability , Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services. Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world's largest industrial segments. Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees. #LI-BE1

Job Description We are looking for a reliable individual to join our team at SOAR365. This is a great opportunity for a motivated and hardworking person that truly takes pride in their work. If you feel that you are the right one for the job and meet the qualifications, please apply today. We look forward to meeting you! A little about us: We are SOAR365! For more than 70 years, we've been dedicated to supporting individuals and families living with disabilities. Our innovative programs and compassionate services are thoughtfully designed to meet real-world needs at every stage of life. Today, SOAR365 has a profound impact on more than 2,000 people and their families across the Greater Richmond area. Whether through employment, therapy, respite, or recreation, we're proud to help people of all abilities thrive. A Day in the Life of: As a member of our team, you will be responsible for ensuring the inside and outside of our facilities and grounds of the property meet the Company's standards for cleanliness, appearance, safety and overall functionality by performing maintenance related tasks. Your people skills will come in handy and help you maintain fantastic professional relationships with team members. You will come to know the great people that make us who we are as a business and who keep our reputation alive. You will be a part of something great here at SOAR365 and you will enjoy what you do and with whom you do it. Apply today! Benefits and pay range: A competitive salary We offer a range of market-competitive total rewards that include merit increases, paid holidays, sick and vacation leave, medical, dental, vision, short and long-term disability benefits, flexible spending account, 403(b) +match, life insurance, wellness programs, and discounted college tuition, to name a few Responsibilities and Duties: Ideal candidate will perform general maintenance support and preventive maintenance in such areas as heating and air conditioning, electrical, plumbing, mechanical, basic carpentry, transportation needs, grounds work, building structural needs, roofing and other related areas as may be deemed appropriate. Work involves a variety of duties: daily unlocking of facility; completion of daily morning check of all facility needs; completion of all outside needs related to inclement weather preparation; daily/weekly/monthly/quarterly inspections, pre-determined by maintenance manager. Support as needed in the area of preparing vehicles for inspections or scheduled maintenance. This position requires flexible work scheduling which includes taking "calls' during evenings, weekends, and holidays and must be able to perform the essential job functions. Expected to complete required training as may be required within timelines developed/approved by the Maintenance Manager. Maintains acceptable DMV record Requirements and Qualifications: High school graduate or equivalent (Preferred) Certification in a maintenance field (Preferred) This position requires flexible work scheduling which includes taking "calls' during evenings, weekends, and holidays and must be able to perform the essential job functions. Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s) Ability to use/operate equipment and tools such as hammers, screwdrivers, wrenches, drills, saws, trenchers, augers, and other tools commonly used to maintain facilities. Responsible for moving objects (i.e., stoves, refrigerators, coolers, furniture, etc.) weighing up to 150 lbs. using a hand truck or pulley. Required to work with cleaning fluids, agents, chemicals, and paints using normal, routine, and protective equipment to complete work. EO/AA Veterans/Disabled and other protected categories Drug-Free Workplace Reasonable Accommodations If you need reasonable accommodation when you apply for a position on our website, please contact us at ************** and ask for human resources. SOAR365 employees benefit from working for a rehabilitative non-profit agency that specializes in providing employment opportunities for people with disabilities.

Job Description: IT Support Engineer Full Time Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

Requirements Required Skills and Abilities One-year certificate from college or technical school and three to five years of related experience and/or training or any equivalent combination of education and experience Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions and decimals. Demonstrated skills in leadership, organization and communication are necessary Ability to anticipate problems and implement appropriate preventative measures Ability to develop new techniques for work processes Must be able to give technical direction to others and project leadership over multiple safety teams Ability to redirect to issues as they emerge and reprioritize based on current business conditions Must possess excellent communication skills and be able to multi-task Physical Requirements Requires use of proper body mechanics with pushing, pulling, reaching, lifting, squatting, kneeling and bending Pushing/pulling and lifting up to 50 lbs Requires fine motor hand and arm movement, manual dexterity and coordination Requires near visual acuity Requires working around and operating departmental equipment Must be able to access and navigate each department in the facility Requires the ability to function in a professional manner under stressful circumstances Mittera is a leading-edge company that provides commercial and digital printing, finishing, graphic design, data analytics, direct mail processing, and fulfillment services. Mittera's full-service approach connects data-driven revelations, bar-raising creative, and expertly printed materials to give our customers' brand recognition it deserves. Competitive compensation and robust benefits plans are offered. Benefits include: Medical Dental Vision Life and AD&D Policies Short and Long-Term Disability 401K with Company Match Paid Time Off Paid Volunteer Time Off Mittera is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Visit us today at mittera.com or stop by and fill out an application at Mittera location near you! Salary Description $26 - $32

Inova Fairfax Medical Campus is looking for a dedicated Laboratory Technician Assistant 1 to join the team! This role will be Full time Evening Shift: Monday-Friday, Every Other Weekend. Inova is consistently ranked as national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits: Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities. Job Responsibilities Adheres to CGMP for processing products, assessing product suitability, component creation, labeling and/or distribution of products; Evaluates specimens for acceptability per policy (i.e. volume, labeling, proper documentation for quality analysis). Demonstrates proper techniques to provide excellent standards of care such as proper preparation (site selection, order of draw), proper technique following standard precautions and proper disposal of supplies according to facility policy; Demonstrates knowledge of special procedures (i.e. Bleeding Times, Lactic Acid, Legal Alcohol, Glucose Tolerances, etc). Processes referred tests and/or miscellaneous tests per facility policy; Reviews system pending reports (e.g. WCP, WQS, PLR, PTR, etc.) for reference Laboratory tests and resolves problems. Prioritizes STATs and routine specimens as they arrive in the Laboratory or on pending lists per facility standard operating procedures and handles workload efficiently. Accurately enters patient demographics into HIS/LIS according to written, oral or faxed prescription; Confirms completeness of prescription (i.e. name, signatures). Additional duties as assigned Minimum Qualifications: Minimum Education: High School diploma or GED equivalent. Years of Experience: No experience required Preferred Qualifications: Previous lab processing experience preferred

Job Description We are currently conducting a search for three permanent histotechnologists (HTL) or histotechnicians (HT) to work in a high volume reference lab setting in Tennessee. This client needs one HTL or HT on each shift. The ideal candidates should have at least one year of experience with routine histology duties including embedding, cutting, staining, etc. Hourly Pay Range: Histotechnician: $25-30 Histotechnologist: $32-38 This opportunity includes a $5,000 relocation assistance or sign-on bonus. This group is growing fast and offers ample opportunity for growth because they invest in the success of their employees. Their compensation is competitive and the excellent benefits begin on day one. They offer comprehensive medical, dental, and vision coverage plans, a 401(k) Plan with company match, flexible spending accounts, and additional perks like paid vacation and holidays. Living in the Knoxville, TN area is a delightful experience, offering a perfect blend of urban and natural attractions. Nestled near the Great Smoky Mountains, Knoxville provides ample opportunities for outdoor enthusiasts to hike, bike, and explore scenic trails. The Tennessee River adds to the charm, offering activities like kayaking and paddleboarding. For those who prefer indoor activities, Knoxville boasts a vibrant arts scene with numerous galleries, theaters, and live music venues. The city's rich history is showcased in its museums and historic sites, while its diverse culinary scene ensures there's always something new to try. With a welcoming community and a variety of activities to enjoy, Knoxville truly has something for everyone. Job Summary: Perform routine specimen preparation which involves cutting various tissue types and mounting them on glass slides for examination under the microscope by the pathologist. Nationally certified histotechnician experienced in receiving, processing, and preparing patient tissue specimens for microscopic examination and analysis by the pathologist. Able to perform complex histologic procedures, recognize deviations from expected results, and analyze and correct problems using scientific principles learned from NAACLS training and experience. Skill Requirements: Calibrate, operate, troubleshoot and maintain the equipment Dexterity and good hand-eye coordination are required to collect and prepare specimens Lab safety and infection prevention is of paramount importance Responsibilities include but not limited to: Remove tissue from a preservative solution, remove water from the sample, and replace it with paraffin wax Embed sample in a larger block of wax to prepare it for slicing before mounting it on a microtome Slice or section the sample then stain with special dyes and mount on a slide for viewing with a microscope Education, Certification, & Experience: Associate or Bachelor's Degree or 60 semester hours (90 quarter hours) from a regionally accredited college/university with a combination of 12 semester hours (18 quarter hours) of biology and chemistry HT/L(ASCP) certification Or on the job trained/non certified per the lab approval New histology grads are encouraged to apply Must be legally authorized to work in the US without sponsorship. HealthCare Connections, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, religion, national origin, disability, pregnancy, protected veteran status, sexual orientation, gender identity, genetic information or other protected status pursuant to law. #IND

**Workplace Classification:** **Remote OR Hybrid** : Reporting where work can/needs to be performed/collaboration should happen. If the person lives within 50 miles of the designated primary location (Austin, TX; Mountain View, CA or Warren, MI), they are expected to be onsite a minimum of 3 days/week. If they do not live within 50 miles of a designated GM location, they do not need to report in and would be deemed remote. **The Team:** You'll join GM's Vision and Automation Services (VAAS) group, where we're building real-time AI applications that impact safety, quality, and productivity across global plants. This is your chance to work on high-impact solutions - from robotic vision systems to foundation models for industrial knowledge - that will define the next century of transportation. If you want a place that challenges you to bring your curiosity, enthusiasm, desire to learn, grow, and succeed every day, to build automotive solutions that are the benchmark for other automotive companies and suppliers, then this is the place for you. **The Role:** To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we are building a team of people who are passionate about creating safer, better, and more sustainable solutions. This bold vision won't happen overnight, but just as we transformed how the transportation in the last century, we are committed to transforming how we move today and in the future. Are you a hands-on AI expert who thrives at the edge of innovation? We're looking for **Technical Fellows** to help shape the future of manufacturing by leading the design and deployment of cutting-edge AI systems - including computer vision, large language models (LLMs), and vision-language models (VLMs). **What You'll Do (Responsibilities):** + Sets the org-wide bar for engineering excellence and quality. + Challenges assumptions and drives high-impact technical decisions. + Leads cross-functional alignment across software, data, hardware, safety, and security. + Owns outcomes across programs and platforms, including risk, quality, and long-term maintainability. + Scales expertise through mentorship, playbooks, and knowledge sharing. + Provides authoritative AI/ML leadership on architecture design, evaluation, robustness, and explain ability. + Delivers invention and platform solutions with measurable business and customer value. + Owns end-to-end technical strategy and architecture; defines critical requirements and Non-Functional Requirements (NFRs). + Directs complex design reviews and trade studies; records decisions through Architecture Decision Record (ADRs). + Balances system requirements across performance, safety, reliability, cost, and compliance. + Defines and enforces org-wide standards and best practices (testing, CI/CD, MLOps/data governance). + Acts as a force multiplier: mentors senior/staff, raises the hiring bar, and leads critical postmortems. **Your Skills & Abilities (Required Qualifications):** + PhD in a relevant field or related discipline (STEM focused), or equivalent research experience with a proven track record of publications in reputed journals and conferences. + 15+ years' experience in research and design Computer Vision / VLM / LLM solutions with significant focus on Machine Vision, with at least 10 of those years in a hands-on technical or scientific leadership position + Experience in designing and implementing large scale AI solutions + Experience in leading large-scale AI/ML development projects from concept to multiple releases in production + Strong hands on experience with at least one of the popular machine learning frameworks (PyTorch, Tensorflow, Keras, etc.), and familiarity with programming languages (C++, Python,Java, etc.) + Familiarity with multiple open-source machine/computer vision libraries (OpenCV, PIL, etc.) + Familiarity with OpenGL and OpenCL + In-depth experience with Ops, MLOps, and/or VLM/LLMOps + Familiarity in cloud-based development and integration (Azure, AWS, Google Cloud) + Experience leading high-impact, cross-company initiatives + Established track record of excellence in relevant research areas + Excellent communication skills in presentation (both verbal and slides) + Very strong drive for continuous delivery of new and improved capabilities to production **Compensation:** The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington. + The salary range for this role is $234,000 - $358,500. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. + Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. **Benefits:** GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. **Company Vehicle** : Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies. **GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING** **A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)** **This job may be eligible for relocation benefits.** \#LI-DH2 The selected candidate will be required to travel **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Benefits Overview** From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* . **Non-Discrimination and Equal Employment Opportunities (U.S.)** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (******************************************** We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest. The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

JOB SUMMARY / DESCRIPTION The Technical Support Analyst provides support to ECRS customers by troubleshooting and resolving a broad range of application issues using remote support, documenting tickets, and identify bugs. RESPONSIBILITIES * Provide excellent technical support to ECRS customers by providing the fastest possible resolution while maintaining empathy, courtesy, and professionalism. * Provide troubleshooting and root cause analysis services to ECRS customers with a current Support contract. * Monitor support issues to report software inefficiency and trends. * Analyze and support technical documentation. * Work closely with the Team Leads, Escalation Manager, Development, QA, Sales, and other teams to ensure that we are delivering overall superior products and support to our customers. * Model professionalism through conduct and attitude. * Provide identification, prioritization, and resolution of customers' technical support issues. * This position requires that you work at least 3 quarterly after-hour on-call shifts. QUALIFICATIONS * Intellectually curious, hardworking, ethical, and energetic - thrives on solving problems. * Live in Boone or near Boone and are willing to work in office 5 days a week. * Basic IT skills and a genuine love for technology. * Experience with technical help desk procedures, customer service, or retail operations. * Basic knowledge in at least one of the following: installing, operating, testing, planning, and configuring relevant technologies. * Intermediate to advanced root cause analysis and troubleshooting skills. * Experience with PC hardware/software repair and correction. * Basic understanding of retail environments and operations. * Strong work ethic, professional attitude, and a team player. * Strong written, verbal, and personal communication skills. * Top-tier customer service skills with a drive to produce high-quality work. * Ability to manage multiple priorities with flexibility to meet changing needs. * Technical certifications are a plus: Qualified Integrated Reseller, CompTIA A+, CompTIA ITF, CompTIA Network+. * Proficiency in Spanish is a plus. ALL APPLICANTS MUST BE AUTHORIZED TO WORK IN THE UNITED STATES. ABOUT ECRS: ECRS is a fast-paced, progressive technology company with a wide range of opportunities for quality-oriented, career-minded individuals. Geographically situated in the heart of the Blue Ridge Mountains, ECRS offers the unique opportunity high-tech career in a resort college town setting. The ECRS family is made up of energetic, outgoing professionals who love what they do for a living. They are courteous, knowledgeable people who strive for excellence in everything they do. ECRS employees work together in dynamic teams to create, sell, install, and support our best-in-class retail automation solutions. We believe that acceptance of diversity is a key reason as to why we're successful. All qualified applicants who can demonstrate integrity and competence will receive consideration for employment and advancement without regard to race, color, religion, gender, sexual orientation, disability, age, political affiliation, or national origin.

Technology Support Analyst Department: Information Technology Reports To: Director Of Information Technology Job Summary/Objective This position is a mid-level position in the Information Technology department. This position oversees numerous critical aspects of the department, including the phone system, inventory, and other key areas. It's also a tier two position utilized for advanced troubleshooting. Benefits Lees-McRae College offers a comprehensive benefits package that includes Highmark Blue Cross/Blue Shield medical plans with wellness incentives, Aetna dental coverage with orthodontia for children, and a voluntary vision plan for all employees. Life and long-term disability insurance are employer-paid, with optional voluntary life coverage available. Employees can take advantage of flexible spending accounts, a retirement plan with up to 5% employer match after one year, and generous paid time off including vacation, sick, personal, holiday, and college-closed days. Tuition waiver benefits are available for employees and dependents, along with access to a national tuition exchange program. Additional perks include free monthly dining, discounted meal plans, and required direct deposit for payroll. Essential Functions * Maintain and support various campus switch sites by configuring VLANs, optimizing port assignments, and monitoring overall network performance. * Construct and manage user accounts within the Microsoft platform (Active Directory / Azure AD), including permissions, licenses, and group memberships. * Serve as a secondary point of contact for vendor relations and coordination. * Oversee phone system deployment by configuring phone sets, assigning extensions, managing various phone settings, and ensuring firmware/software of phone hardware is up to date. * Utilize exceptional problem-solving skills to address and resolve campus-wide technical issues. * Assume full responsibilities of the Technology Support Specialist when needed, including hands-on technical support, scheduling, and coordination of tasks. * Update and create documentation within the internal knowledge base and ensure proper inventory management as devices are deployed. Competencies * Possess excellent verbal and communication skills * Excellent multi-tasking capabilities * Able to troubleshoot various hardware and software issues, including Wi-Fi, computers, and printers. * Works well in a team environment * Strong critical thinking and problem-solving skills Supervisory Responsibility Position doesn't have any supervisory roles Work Environment The work environment is typically an office setting. Often, equipment must be relocated around campus to different offices, buildings, or campuses. Position Type/Expected Hours of Work This is a full-time, exempt position. Workdays are Monday through Friday, 8:00 a.m. to 5:00 p.m.; occasional weekend or night work may be required. Travel No travel is expected This job description is not intended to be a contract of employment. Employment with the Company is at-will, which means that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law. The Company reserves the right to revise, modify, or change job duties and responsibilities as business needs dictate. Required Qualifications * Bachelor's degree in computer science, Computer Information Systems, or equivalent * Driver's license * 3 Years of relevant experience. * Windows Server experience Preferred Qualifications * Net + Certification Physical Demands * The position may require extensive walking * Must be able to lift up to 50 pounds. * Ability to sit and use a computer for long periods.

Working Title Technology Services Assistant - Part Time Location Boone, NC Position Number N06610 Department Library - 275000 Information Minimum Qualifications High school diploma or equivalency and relevant experience in library services, technology, or related field; or equivalent combination of training and experience. License/Certification Required N/A Essential Job Functions The purpose of this position is to work in the University Libraries' Makerspace, located in the Lower Level of the Belk Library & Information Commons. As a member of the University Libraries Technology Services division, this position: * Provides assistance to the Emerging Technologies Librarian and Learning Spaces and Services Manager by working in the Makerspace * Assists patrons with learning and using makerspace equipment * Assists patrons with basic technical assistance questions * Assists in overseeing space workflows and provides guidance to student assistants. * Provides assistance to both patrons and staff in all aspects of work in the Makerspace * Performs additional duties as assigned This position will work in consultation with other Technology Services division members, including the Director for Technology Services, Emerging Technologies Librarian, Library Webmaster, Learning Spaces and Services Manager, and Librarian for Online Instructional Design and Services. Preferred Qualifications * Completion of a Bachelor's degree * Interest in makerspace technologies * Customer/public service experience * Supervisory experience * Experience with one or more pieces of makerspace equipment, such as 3D printers, laser cutters, vinyl cutters, sewing machines, and electronics * Experience in an academic library setting Work Schedule/Hours Monday - Friday: 10:00 am - 5:00 pm Evenings and weekends as needed Number of Hours Per Week 30 Number of Months Per Year 11 Mandatory Staff No Physical Demands of Position To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Hiring Range 15-19 Pay will be commensurate with applicant competencies, budget, equity and market considerations. Posting Details Information Posting Date 12/19/2025 Closing Date Open Until Filled Yes Applicant Pool Preference External (Post on the Web) Special Instructions to Applicants Please attach required documents: * Cover Letter * Resume * List of 3 Professional References and Contact Information Included Quick Link *********************************************** Posting Number 201500827P

The Infrastructure Technology Support Technician provides technical and professional IT support across the organization, including user account management, server and network administration, user and manufacturing computer repair and configuration, end-user training, and proactive system monitoring. This role ensures reliable IT operations and helps position technology as a service-driven partner to the business. KEY RESPONSIBILITIES: Maintain and support PCs, printers, modems, switches, routers, infrastructure wiring, and other IT-related equipment across office and manufacturing environments. Administer VoIP telephone systems, including user setup, feature management, voicemail, and phone security. Provide one-on-one user training and ensure compliance with company policies. Create and maintain user accounts across multiple systems, including Active Directory and cloud-based business applications. Manage and prioritize end-user support requests through the Help Desk ticketing system. Install, configure, and perform appropriate repairs to hardware, software, and peripherals in line with technical specifications. Diagnose and resolve technical issues by reviewing manuals, consulting forums, and working directly with end users. Collaborate with other Corporate IT members and 3 rd party vendors to design, implement, and maintain company-wide IT strategies and standards. Promote and drive adoption of standardized infrastructure, business systems, and best practices. Identify and act on opportunities to improve IT efficiency, responsiveness, and cost-effectiveness. Deliver IT services with a customer-focused, service-oriented approach to internal and external stakeholders. KEY SKILLS AND COMPETENCIES: Strong troubleshooting and problem-solving skills across PC, server, and network systems, including wired and wireless infrastructure (Cisco/Ubiquity preferred). Experience with system administration, server management, and cloud services (Microsoft 365 / Azure). Ability to translate technical solutions into user-friendly guidance and provide top-tier end-user support. Demonstrated ability to prioritize, track, and resolve multiple IT tasks in a fast-paced manufacturing environment, including on-call support for off-shift issues. Business-focused, customer-oriented service mentality with high integrity, self-motivation, and proactive thinking. Proficiency with Help Desk ticketing systems, monitoring tools, and IT documentation. Strong written and verbal communication and interpersonal skills; ability to mentor and train users. Ability to work safely around manufacturing equipment and maintain a professional and responsive service presence. EDUCATION AND EXPERIENCE REQUIREMENTS: Post-secondary education in a related field preferred but not required. Minimum of three years of experience supporting IT equipment, including PC support, network administration, and system/server management; experience in a manufacturing environment preferred. Hands-on experience with: Microsoft Active Directory, Windows Server and Win Client OS VMware or another Hypervisor, and virtual server management Linux (Ubuntu Linux, Oracle Linux, Red Hat, etc.) Microsoft 365 tenancy Azure, AWS, OCI or other cloud infrastructure Ring Central or other VoIP telephony Demonstrated success in delivering business value through IT-enabled solutions. Strong project management skills with the ability to oversee multiple initiatives simultaneously. Proven vendor management experience. Experience in operations, customer service, supply chain, or other business functions outside of IT is desirable. WORKING CONDITIONS/OTHER: Full Time, Salary Non-Exempt, 40+ hours per week, Monday - Friday On-call availability for off-shift issues as required. Occasional travel to other facilities may be required. This job works both in a normal office environment and in the plant with some exposure to noise, dust, and machinery. Approximately 60% / 40%. Sitting/standing, free to move around, some repetitive movements (i.e., keyboarding) Sustained visual concentration on numbers, policy documents, etc. while viewing small areas such as monitors and small screens. Maintains up-to-date knowledge of federal and state employment law, compliance, trends, new technologies and best practices in areas of responsibilities. This position description is not intended to be an exhaustive list of all duties, responsibilities and competencies required of this position. Employees are held accountable for all aspects of the job, which are subject to change at any time. An individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.