Help Desk Technician
Technical assistant job in Philadelphia, PA
Our client is seeking a skilled Help Desk Technician to join their IT Support team. This is a contract to hire opportunity that will be onsite for the first 90 days and transition to a hybrid schedule. Some travel included.
This position provides technical assistance to end users, supports core systems, and ensures smooth daily operations across the organization. The ideal candidate brings strong troubleshooting abilities, excellent communication skills, and a commitment to delivering quality customer service.
Responsibilities:
• Provide first- and second-level technical support for end users across hardware, software, and network issues
• Troubleshoot Windows OS, Microsoft Office, and Outlook/Exchange-related problems
• Support basic networking functions including connectivity, VPN, DNS, and DHCP
• Manage Active Directory tasks such as password resets, account setup, and permissions
• Set up, configure, and troubleshoot printers and peripheral devices
• Assist with mobile device support and Mobile Device Management (MDM) solutions
• Document support activities, resolutions, and system updates
• Deliver timely, professional communication and maintain strong customer service standards
• Work both independently and collaboratively within a hybrid environment
Requirements:
• Associate's or Bachelor's degree in Computer Science or related field, or equivalent experience
• 2-5 years of experience in a help desk, technical support, or field service role
• Experience supporting Windows, MS Office, MS Exchange/Outlook, and basic networking
• Strong end-user support skills
• Experience with Active Directory, DNS, DHCP, and VPN troubleshooting
• Strong diagnostic and problem-solving skills for hardware and software issues
• Printer setup and management experience
• Familiarity with Mobile Device Management tools
• Excellent verbal communication and customer service abilities
• Ability to work well under pressure and handle multiple priorities
• Comfortable working independently, remotely, or as part of a team
Help Desk Technician
Technical assistant job in North Wales, PA
Intepros is working with our local client to hire a dedicated Help Desk Engineer to serve as an onsite technical resource supporting end users, systems, and core IT infrastructure. This is a full-time opportunity for someone who enjoys being hands-on, solving problems, and owning the support experience for a client environment.
In this role, you'll act as the primary IT presence at the client site, delivering excellent customer service and handling everything from desktop support to basic network troubleshooting.
This is a Fulltime role, training will happen in Conshohocken, PA and this role will sit in North Wales, PA...
🔧 What You'll Be Doing:
• Provide onsite Help Desk support for end users
• Troubleshoot Microsoft (Office 365) and line-of-business applications
• Support hardware including workstations, servers, and printers
• Assist with network issues (WAN/LAN, routers, switches, firewalls, WiFi)
• Support network security tools and practices
• Assist with VoIP system support
• Administer Active Directory (users, GPOs, OUs, permissions, etc.)
• Support backups and disaster recovery processes
• Provide basic VPN and Remote Desktop support
• Monitor system alerts via RMM tools and respond to service tickets
• Participate in an after-hours on-call rotation
• Serve as the SME for assigned technologies and systems
✅ What We're Looking For:
• Strong communication and customer service skills
• Solid troubleshooting and problem-solving ability
• Able to prioritize and multitask in a fast-paced environment
• Familiarity with common Help Desk tools and workflows
• Strong technical aptitude with eagerness to learn
Help Desk Technician
Technical assistant job in Philadelphia, PA
SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT!
Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it's our people that make the connections happen.
WHY SHOULD YOU JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading a global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.
Job Summary
Presidio is partnering with a Wealth Management client in Philadelphia, PA to hire two onsite Help Desk Technicians. These individuals will provide daily end-user support across hardware, software, and technical systems. These technicians will serve as the first line of support for incoming requests, troubleshooting issues, and ensuring users receive timely and accurate assistance. The role requires strong communication skills, hands-on troubleshooting abilities, and the capability to work in a fast-paced support environment.
Key Responsibilities
End-user support: Respond promptly to phone, email, and online requests for technical assistance. Log and document all help desk interactions, follow up on open tickets, and provide support across PC, voice, and data environments. Advise users on appropriate actions and escalate issues requiring immediate attention. Assist with installing, configuring, and deploying computers and mobile devices, and document resolutions within the help desk system.
Troubleshooting: Identify, research, and resolve technical issues of moderate complexity related to applications, systems, software, network devices, and hardware. Utilize available tools and resources to investigate and resolve problems while following standard help desk procedures.
Active Directory: Support and maintain the Active Directory environment, including security enhancements, domain management, and identity and access management. Perform recurring tasks using automation tools such as PowerShell, including creating, copying, configuring, and deleting user and computer accounts, conducting bulk operations, and managing inactive or disabled accounts.
Preferred Qualifications
Strong PC troubleshooting skills; experience with AD, DNS, DHCP, and VPN
Ability to diagnose and resolve basic computer and technical issues
Printer setup and management experience
Experience with Mobile Device Management solutions
Excellent verbal communication skills
Strong customer service mindset and ability to support users at all organizational levels
Ability to work independently, onsite, or as part of a team
Sense of urgency and ability to perform well under pressure
About Presidio
Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DEI change process across all levels of the organization.Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements.
Presidio is a global digital services and solutions provider accelerating business transformation through secured technology modernization. Highly skilled teams of engineers and solutions architects with deep expertise across cloud, security, networking and modern data center infrastructure help customers acquire, deploy and operate technology that delivers impactful business outcomes. Presidio is a trusted strategic advisor with a flexible full life cycle model of professional, managed, and support and staffing services to help execute, secure, operationalize and maintain technology solutions. We serve as an extension of our clients' IT teams, providing deep expertise and letting them focus on their core business. Presidio operates in 40+ US offices and offices in Ireland, London, Singapore, and India.
For more information visit: *******************
HVAC Install Technician Assistant
Technical assistant job in Burlington, NJ
HVAC Installation Technician Assistant - Up to a $3000 Sign On Bonus! HVAC Install Technician Assistant Are you HVAC Install expert who is passionate about problem solving and customer service? Looking to accelerate your career (and income!) with an organization who values its people? Come see why so many of our team members and customers recommend Horizon!
Who are we?
We are Horizon Services. For over 30 years, we've been the trusted name in plumbing, heating, and air conditioning, offering an unmatched level of customer service and technical expertise. Behind that outstanding customer service and technical expertise sits our people. Our employees are the core of our business and our people-first culture ensures that we can deliver on the Horizon guarantee with each and every employee and customer we service. We believe that happy employees = happy customers!
What our HVAC Install Technicians do?
Our technicians go into clients' homes to install new residential heating and cooling systems.
What we offer?
Competitive Compensation:
* With our tools, resources and training, our technicians are able to make a very competitive base salary and bonus program that rewards you for your hard work and customer service!
* Top candidates could be eligible for a sign on bonus up to $1500!
Consistency:
* We offer consistent and reliable full-time year round
* Flexible scheduling - Everything from a 9-5 to 4-10's with flexible days of the week.
Professional and Personal Growth:
* Robust Paid Training & Professional Development Path - 150 hours of training per year!
* Opportunity to grow - We love to promote from within! Most of our leaders started in the truck!
* Qualified technicians will be sponsored for Journeyman license and NATE certification.
* Tuition Reimbursement benefits & Scholarship Programs
Wellness:
* Health benefits including Medical, Dental, Vision, and Life Insurance
* Access to Flexible Spending Accounts for Healthcare or Dependent Care Expenses
* Short Term Disability
* Long-Term Disability
* Wellness Reimbursement Program
* Employee Assistance Program that offers services such as free counseling services, will preparation, and other benefits
* Company-paid PTO and Paid Holidays
* 401(k) retirement plan with company-matching contributions
* Employee Discounts
What do you need?
* Experience as an HVAC Install Technician
* Relevant licenses and certifications
* A valid driver's license and a clean driving record
* Ability to pass a background check and drug test
* Clean and neat appearance
* Strong customer service and communication skills
* Hard-working and motivated
Are you ready to join our team?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this HVAC Service Technician position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
IT Support Specialist
Technical assistant job in Philadelphia, PA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: IT Support Specialist
Location: Philadelphia, PA
Duration: 12+ Months
They will be responsible for taking inbound and outbound calls
They are migrating from hex to o365
Taking control of screen helping them with queries. WebEx.
Interpersonal and strong communication skills Written as well they will contact vendors directly
Exemplary customer service experience
Adaptability to change - This project enhances every time for making better user experience for customer.
Will work with Ticketing system.
Previous Email migration project will work.
Call centre exp. plus
Remedy experience will be ideal
Additional Information
For more information, Please contact
Pankhuri Razada
Associate Recruiter
Artech information Systems LLC
360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960
************
[email protected]
Technology - Educational Technology Device Assistant
Technical assistant job in Haddonfield, NJ
, go to the pdf file here ************* google.
com/document/d/1z_L0jPXKkQ7dyBPkDJrCNFgzqfB-RzFqO2Jyrd8xw-g/edit?usp=sharing
Technical Services Coordinator
Technical assistant job in Glenside, PA
Full-time Description
The Technical Services Coordinator is a critical frontline operations role responsible for coordinating service desk activities, managing hardware provisioning, and supporting IT response functions across the organization. This position acts as the hub for intake, triage, dispatch, and coordination of support tickets while also ensuring accurate inventory and asset management. The ideal candidate is highly organized, service-oriented, and technically capable of handling basic device-level tasks and diagnostics.
Supervisory Responsibilities
· None.
Endpoint Duties & Responsibilities:
· Serves as a ticket coordinator, ensuring timely intake, categorization, and assignment of incoming support requests.
· Monitors and triages ticket flow to ensure SLA compliance and proper technician routing.
· Provides phone intake support for end-users and clients, capturing issue details and routing efficiently.
· Acts as the field service dispatcher, coordinating on-site technician visits, scheduling, and travel logistics.
· Serves as a KHD Observer, identifying patterns, missed escalations, and opportunities for process improvement.
· Responds to daytime NOC alerts and assist in the initial troubleshooting or escalation of infrastructure-related incidents.
· Provides backup response for SOC alerts, assisting with documentation or first-level triage where needed.
· Coordinates device provisioning, replacements, or deployments-ensuring proper configuration and readiness.
· Maintains accurate asset tracking and ensures updates to inventory records.
· Monitors and manages stock inventory, initiating restock or procurement requests as needed.
· Performs basic device repairs (break/fix), including opening hardware cases and replacing components as needed.
· Conducts HDD burns and diagnostics to ensure drive reliability before deployment.
· Supports Mac OS devices and assist in tasks such as disk cleanup, updates, and prep for re-use or reassignment.
· 20% Travel to client sites
· Performs other duties as assigned.
Product Ownership and System Maintenance
· Primary owner and responsible party for the assigned toolsets/platforms/vendors and their outcomes.
· Expected to make system adjustments, recommendations, and improvements.
· Create recurring maintenance procedure and effectively execute.
· Expected to be knowledgeable on related topics/systems to complete projects, onboardings, support escalations.
· Ability to estimate subject area labor, software, licensing, and hardware costs.
Time Commitments & On-Call Expectations:
· Full-Time Role - Regular business hours with flexibility as required by project or incident response needs.
· On-Call Rotation - Participate in Tier 1 NOC and Tier 2 SOC escalation rotation every 2-3 months for a 2-week period.
· Tier 3 On-Call - Always available 24x7 for your designated area of responsibility. If Tier 2 (Tech Management) cannot resolve an issue, you are expected to respond to Tier 3 on-call inquiries within 2-4 hours.
Requirements
Required Skills & Abilities:
· Familiarity with ticketing systems and remote support tools.
· Basic understanding of computer hardware, imaging, and provisioning processes.
· Strong problem-solving skills and the ability to think critically in complex situations.
· Excellent organizational skills with attention to detail.
· Strong troubleshooting skills and ability to handle escalated technical issues.
· Excellent documentation, communication, and time-management skills.
· Comfortable working with both Windows and Mac OS environments.
Education & Experience:
· High school diploma or equivalent required.
· Associate degree or technical certification (CompTIA A+, ITIL, etc.) preferred.
· 1-2 years of experience in a technical support, IT coordination, or service desk role.
· Previous working knowledge of NOC or SOC environments.
Physical Requirements:
· Prolonged periods sitting at a desk and working on a computer.
· Occasionally, equipment may need to be lifted or moved up to 25 lbs.
Technical Services Coordinator
Technical assistant job in Glenside, PA
Job DescriptionDescription:
The Technical Services Coordinator is a critical frontline operations role responsible for coordinating service desk activities, managing hardware provisioning, and supporting IT response functions across the organization. This position acts as the hub for intake, triage, dispatch, and coordination of support tickets while also ensuring accurate inventory and asset management. The ideal candidate is highly organized, service-oriented, and technically capable of handling basic device-level tasks and diagnostics.
Supervisory Responsibilities
· None.
Endpoint Duties & Responsibilities:
· Serves as a ticket coordinator, ensuring timely intake, categorization, and assignment of incoming support requests.
· Monitors and triages ticket flow to ensure SLA compliance and proper technician routing.
· Provides phone intake support for end-users and clients, capturing issue details and routing efficiently.
· Acts as the field service dispatcher, coordinating on-site technician visits, scheduling, and travel logistics.
· Serves as a KHD Observer, identifying patterns, missed escalations, and opportunities for process improvement.
· Responds to daytime NOC alerts and assist in the initial troubleshooting or escalation of infrastructure-related incidents.
· Provides backup response for SOC alerts, assisting with documentation or first-level triage where needed.
· Coordinates device provisioning, replacements, or deployments-ensuring proper configuration and readiness.
· Maintains accurate asset tracking and ensures updates to inventory records.
· Monitors and manages stock inventory, initiating restock or procurement requests as needed.
· Performs basic device repairs (break/fix), including opening hardware cases and replacing components as needed.
· Conducts HDD burns and diagnostics to ensure drive reliability before deployment.
· Supports Mac OS devices and assist in tasks such as disk cleanup, updates, and prep for re-use or reassignment.
· 20% Travel to client sites
· Performs other duties as assigned.
Product Ownership and System Maintenance
· Primary owner and responsible party for the assigned toolsets/platforms/vendors and their outcomes.
· Expected to make system adjustments, recommendations, and improvements.
· Create recurring maintenance procedure and effectively execute.
· Expected to be knowledgeable on related topics/systems to complete projects, onboardings, support escalations.
· Ability to estimate subject area labor, software, licensing, and hardware costs.
Time Commitments & On-Call Expectations:
· Full-Time Role - Regular business hours with flexibility as required by project or incident response needs.
· On-Call Rotation - Participate in Tier 1 NOC and Tier 2 SOC escalation rotation every 2-3 months for a 2-week period.
· Tier 3 On-Call - Always available 24x7 for your designated area of responsibility. If Tier 2 (Tech Management) cannot resolve an issue, you are expected to respond to Tier 3 on-call inquiries within 2-4 hours.
Requirements:
Required Skills & Abilities:
· Familiarity with ticketing systems and remote support tools.
· Basic understanding of computer hardware, imaging, and provisioning processes.
· Strong problem-solving skills and the ability to think critically in complex situations.
· Excellent organizational skills with attention to detail.
· Strong troubleshooting skills and ability to handle escalated technical issues.
· Excellent documentation, communication, and time-management skills.
· Comfortable working with both Windows and Mac OS environments.
Education & Experience:
· High school diploma or equivalent required.
· Associate degree or technical certification (CompTIA A+, ITIL, etc.) preferred.
· 1-2 years of experience in a technical support, IT coordination, or service desk role.
· Previous working knowledge of NOC or SOC environments.
Physical Requirements:
· Prolonged periods sitting at a desk and working on a computer.
· Occasionally, equipment may need to be lifted or moved up to 25 lbs.
Medication Technician - Assisted Living- 10pm-6am Per Diem
Technical assistant job in Levittown, PA
Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for the safe administration of all prescribed medications and treatments as listed on the Medication Administration Record (MAR) and Treatment Administration Record (TAR), provides personal are and general nursing care to residents as needed or assigned, ensures delivery of care and services to all residents in the community to include Activities of Daily Living (ADLs), room cleanliness, scheduled activities and dining services and individual service plan need of each assigned resident.
Job Description
Looking for a career where your heart and attention to detail truly matter? At The Addison of Woodbourne Place, Medication Technicians keep our residents healthy, happy, and thriving. Bring your compassion, energy, and care every day - and make meaningful connections that truly matter!
As a Medication Technician, you'll administer medications safely, connect with residents, and spread joy in a fun, caring, and supportive environment. Every day is your chance to make a real difference!
Perks & Benefits:
Competitive pay: $18.25-$19.50/hour - cha-ching!!
Full benefits - health, dental, vision, and life insurance for ALL employees (yes, even Per Diem!)
Daily Pay Available - because who doesn't like getting paid when you want
Teamwork that feels like family - join a group that cheers each other on and keeps it fun!
The door to your next adventure is wide open - step right in!!
Qualifications
What you'll bring
High School Diploma or equivalent
PA Med Tech Certification (per state requirements)
Compassion? Big time!
Sharp eye for details
Can-do attitude + team spirit
Additional Information
Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.
Tech Services Coordinator
Technical assistant job in Fort Washington, PA
Summary/Objective
The Technology Services Coordinator position is a key role supporting the Technology Services department. Regular daily activities of Tech Services:
Help desk, break fix, installation & ongoing maintenance support of customer's computer networks, computers, laptop repair, VOIP telephone systems, cybersecurity, servers, firewalls, and networks.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Handle inbound calls related to customer concerns or account questions.
Daily internal support related tasks.
CPNI coordination and verification (OJT training will be provided).
REV IO coordination and verification (OJT training will be provided).
PAX8 Invoice reconciliation (OJT training will be provided).
Sky Switch Invoice reconciliation (OJT training will be provided).
Creating and distributing quick start guides / user manuals.
Work with Accounting & Finance on customer accounts.
Onboarding & Offboarding coordination & follow-up
Placing material orders with vendors and follow up.
Coordination and scheduling account shut offs.
Coordinating with Dell & other outside vendors.
Sending warranty letters & final invoices.
Ticket follow up and closure.
Other duties as assigned.
Competencies
Thoroughness.
Attention to detail.
Technical Capacity.
Learning Orientation.
Problem Solving/Analysis
Consistently following up on all assigned tasks.
Work Environment
This position operates in offices, data centers, commercial job sites, schools, classrooms, computer room environments, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit, stand, kneel, crouch, bend and walk. Hand and fine motor skills for computer work, This position may requires occasional lifting of 30 lbs or more.
Position Type/Expected Hours of Work
This is a full-time in-person position. Standard days and hours of work are Monday through Friday, 8 AM to 4:30 PM. There is a 30-minute unpaid lunch break each day.
Travel
Travel to customer/prospect sites on a regular basis as needed. Occasional travel out of town for paid training and job sites.
Required Education and Experience
Customer Service experience
Good oral and written communication skills
Strong computer skills including Microsoft products and industry specific/company specific programs
Preferred Education and Experience
CompTIA
Cisco
WatchGuard
Microsoft
Vocational classes related to this job.
2-year technical college program or vocational school.
Work Authorization/Security Clearance (if applicable)
Criminal Background Check, PA Child Welfare clearance and FBI fingerprinting clearance required
DMV check
AAP/EEO Statement
CM3 Building Solutions, Inc. is an affirmative action employer and does not consider disability, color, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation, age 40 and over, or any other applicable status protected by state or local law, in any employment decision.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Auto-ApplyTechnical Support Specialist
Technical assistant job in Philadelphia, PA
The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.
Job Description
The Technical Support Specialist works as part of a highly collaborative group that's responsible for installation, configuration, and management of desktop and laptop computer systems. In addition to providing desktop support, you will participate in projects such as our ongoing Active Directory migration and multi-factor authentication rollout that require the Technical Support Specialist to learn new technologies and provide support for the creation of new processes for the team. The Technical Support Specialist will report to the Water Information Center Manager. This is a great opportunity for someone looking to increase their technical knowledge and abilities while at the same time using that knowledge to positively impact services for Philadelphia residents.
Essential Functions
Customer Relations:
Provide 1st tier support to customers
Answer help desk calls and create tickets in incident tracking system documenting support requests
Resolve assigned support tickets while keeping end user informed of the status of their request
Provide support to remote facilities using both remote tools and traveling to various facilities
Respond to end user inquiries by phone\email\chat
Create clear and detailed documentation
Explain technical issues to end users
Technical:
Troubleshoot issues with Windows operating systems, printers, and installed software
Configure laptops and desktops by installing operating system and updating needed drivers and firmware
Create and deploy images for laptops and desktops
Install software
Determine technical issues to escalate to tier 2 & tier 3 to support customers
Competencies, Knowledge, Skills and Abilities
Skills:
A+ Certification
Ability to work independently and as a team member
Excellent communication skills to translate technical language to non-technical personnel and customers
Excellent customer service skills
Excellent time-management skills
Ability to meet multiple competing deadlines
Ability to overcome obstacles to customer solutions to satisfy customers
Ability to quickly learn new technologies
Knowledge Of:
MS Office and other PC software
Adobe Acrobat
Web Browsers (Chrome, IE, Firefox)
Windows desktop operating systems
Software licensing
Printers
Remote Desktop
VPN Software
Qualifications
High School Diploma or GED
Knowledge of PC hardware & A+ certification
Minimum 2 years of experience in a Desktop Support role
Must have a valid PA Driver's License and the ability to lift 50 lbs.
NOTE: Microsoft Certified Professional (MCP) Certification (Windows 10) or an associate degree in Information Technology or Computer Technology can be substituted for any of the above experience
Additional Information
Salary Range: $45,000 - $59,000
Did you know?
● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
● We offer Comprehensive health coverage for employees and their eligible dependents
● Our wellness program offers eligibility into the discounted medical plan
● Employees receive paid vacation, sick leave, and holidays
● Generous retirement savings options are available
*The successful candidate must be a city of Philadelphia resident within six months of hire
Please note that effective September 1, 2021, the City of Philadelphia is requiring all new employees to
present proof of vaccination against COVID-19.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race,
ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website:
******************************************************
Technical Services Coordinator
Technical assistant job in King of Prussia, PA
As Technical Services Coordinator, you will play a critical role in ensuring the maintenance of biopharmaceutical GMP equipment and laboratory assets that support Clinical Supply operations within a manufacturing pilot plant and development laboratories. Working within the R&D Engineering Department as part of the Technical Services and Facilities team, you will be accountable for managing service providers and third-party contractors, coordinating work to ensure maintenance is conducted efficiently and effectively to support manufacturing and scientific schedules.
This is a full-time onsite role at our King of Prussia site in the US.
Responsibilities:
Equipment Maintenance and Compliance:
Maintain a variety of biopharmaceutical process equipment, including laboratory benchtop, analytical equipment and pilot scale equipment such as mammalian cell culture single-use bag reactors, stainless steel microbial fermentors, centrifuges, protein purification/filtration systems, CIP systems, equipment washers, and autoclaves.
Coordinate with internal technicians, vendors, and third-party contractors to execute timely maintenance activities to ensure all equipment remains cGMP-compliant and operating safely.
Scheduling and Coordination:
Collaborate with stakeholders to proactively plan maintenance activities around manufacturing and scientific schedules.
Develop clear scopes of work for vendors and third-party contractors to ensure maintenance tasks are efficiently executed.
Safety Compliance:
Manage and generate Safe Work Permits (PTW), Lock-out-Tag-out (LOTO), Hazardous Energy Control Procedures (HECP), and Job Hazard Analysis (JHA) for internal teams, service partners, and third-party contractors.
Procurement and Documentation:
Generate purchasing requisitions for parts, maintenance services, and service contracts.
Follow up on receipt of parts/services and support invoicing processes.
Troubleshooting and Problem-Solving:
Support equipment troubleshooting efforts and participate in root-cause analysis for equipment-related failures using Six Sigma tools to address safety and quality investigations.
Provide recommendations to improve preventive maintenance task lists, ensuring alignment with equipment manufacturer recommendations.
Maintenance Excellence Deliverables:
Drive a culture of Maintenance Excellence by ensuring efficient processes for planning, scheduling, and executing preventative and corrective maintenance activities.
Foster partnership with internal teams and external vendors to identify then implement opportunities for process improvement and long-term reliability.
AI Integration in Maintenance:
Explore opportunities for leveraging Artificial Intelligence (AI) tools to enhance predictive maintenance capabilities, improve asset reliability, and streamline maintenance operations.
Collaborate with cross-functional teams and external partners to evaluate and implement AI-driven solutions for maintenance optimization.
Communication and Stakeholder Management:
Maintain open communication channels with management and operational areas, including Facility Engineers, Maintenance/CMMS Engineers, Process Engineers, Safety Engineers, Manufacturing Operators/Supervisors, Validation specialists, Quality Assurance colleagues, Procurement, auditors, and third-party service contractors (e.g., HVAC, clean utilities, infrastructure, plumbers, automation engineers).
On-Call Support:
Provide occasional off-hour on-call support for troubleshooting process equipment and utilities alarms.
Why you?
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
Minimum 4 years of experience working within a GMP environment.
Experience with equipment and systems, including preventive and corrective maintenance practices.
Experience with CMMS systems (e.g., EAM, SAP) and Six Sigma tools for root-cause analysis.
Experience with safety protocols, and regulatory compliance requirements.
Preferred Qualifications:
If you have the following characteristics, it would be a plus:
Bachelor's degree in Engineering, Life Sciences, Business or a related technical field; Vocational Technical School or Military training also highly considered.
Experience with implementing or exploring AI-driven solutions is a plus.
Experience working collaboratively across diverse teams and managing multiple priorities.
Excellent organizational, communication, and problem-solving skills.
Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at ************** (US Toll Free) or *************** (outside US).
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
Important notice to Employment businesses/ Agencies
GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at *********************************
Auto-ApplyHelp Desk Support IV (Contractor)
Technical assistant job in Philadelphia, PA
Job DescriptionPlease note that this is not an IT support role. This is more of an Accounts Payable customer service rep. This is an office-based position. Per the Agreement, selected candidate will need to be eligible to return to office. Please note that suppliers will need to attest via Smartsheet prior to the offer being submitted in Beeline.
Issuetrack - this is the ticketing system that is used tickets received from employees and vendors tickets assigned to team members and they work through issues; may triage to other teams as necessary
Must have good understanding of different processes within procurement to pay this group takes total accountability for each ticket from start to close
Moved to a new instance of the same system recently, not only provide a response but also lead that submitter to be able to resolve in the future - important for that person to help be more forward thinking.
Must have good analytical skills
Phone etiquette - not a lot of calls, but must be able to take calls and enter in ticketing system as needed
Supporting various projects as needed
8-5p EST
All virtual right now, but plans to transition into the office eventually; local to be in the office
Interview process - 1st with manager, 2nd with direct leader and his leaders
Looking for those with any customer service experience
those who worked with any program (not necessarily Issuetrack)
This is for the Accounts Payable team. They had these previously as a Customer Service role, but they wanted a higher caliber candidate who could kind of consult with the managers to help them correct whatever issues they may have in the future so they had to use the helpdesk template as it has a higher bill rate.
Its handling any issues/questions from procurement to payment. So if managers or various vendors have questions about their invoicing, they will submit a ticket through the Issuetrack system. This person will take that ticket, and reach out to resolve the issues....then follow back up with the manager/vendor.
Looking for those with strong customer service experience. The manager there now came from a retail background. Just need a polished professional who also can pick up the AP process quickly.
Please ensure that the candidates submitted are aware about the temp to perm aspect of this opportunity. The role has a 3-6 month learning curve and the manager wants someone who is serious about the role and that means they would be potentially required to come into the HQ office this year.
Handyman / Home Service Technician Assistant
Technical assistant job in Cherry Hill, NJ
Benefits:
Bonus based on performance
Opportunity for advancement
Role: Handyman / Home Service Technician Assistant We provide:
Year-round stable, steady work
Regular work hours
Flexible scheduling
TruBlue t-shirts, polos, and other company gear
Strong office support
TruBlue of South Jersey Shore is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are searching for an entry-level yet reliable and coachable home service technician assistant (handyman / handywoman) to provide handyman support and general home services to our customers in our community area. The Types of Jobs We Perform:
Bathroom upgrades / remodel
Drywall repair / patching/ caulking
Flooring repair and installation
General Carpentry
General home repairs and handyman work
Kitchen repair / remodel
Minor plumbing and electrical
Painting interior and exterior
What we value:
FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family!
INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice!
TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too!
QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you!
The appropriate candidate for the Handyman Assistant position must be hard-working, punctual, and respectful. Interest in miscellaneous around-the-house repairs like carpentry, basic plumbing, drywall, painting, and basic electrical is also a plus. Qualified candidates will need a driver's license and a reliable vehicle. Owning some standard tools is an advantage but not required. Candidates must also be legal citizens of the US and speak fluent English We are actively interviewing for this position - if you have basic handyman skills and the desire to become part of a growing team of home service technicians, apply today, and our hiring manager will follow up! Compensation: $18.00 - $25.00 per hour
TruBlue Home Service Ally ️ provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional and insured Tru-Pro ️ Technician.
Thank you for considering a position with TruBlue.
All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location.
T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services.
All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.
Auto-ApplyAssociate Technician-MPOWERHealth CNIM Academy- Conshohocken, PA
Technical assistant job in Conshohocken, PA
This 16-20-week paid program will provide hands-on training, classroom instruction, and operating room experience under the supervision of experienced neuromonitoring professionals. Upon completion of the program, you will be well-prepared to continue your career as an Intraoperative Neuromonitoring (IOM) Technician at MPOWERHealth.
We're committed to your success and will continue to provide support and mentorship as you work towards obtaining your CNIM certification. Our program boasts a 94% CNIM pass rate, demonstrating our commitment to excellence in education and training.
As a graduate of the MPOWERHealth CNIM Academy, the first and only intraoperative neuromonitoring training program to receive programmatic CAAHEP accreditation outside of a university setting, you'll be joining a team of highly skilled professionals.
Benefits at MPOWERHealth as an Associate Technician:
Competitive salary while you train
Comprehensive health benefits & wellbeing program with opportunity to earn 100% employer-paid health insurance and $1,500 towards Health Savings Account company contributions annually
Competitive 401(k) company match with immediate vesting
Paid time off, company holidays, and sick pay
Access to MPOWERHealth University
This position is estimated to begin in February 2026.
Responsibilities
As an Associate Technician, you will:
Provide intraoperative neuromonitoring (IONM) in brain and spine surgeries to assist the surgeon in mitigating risk to the patient's nervous system.
Attend and actively participate in all training sessions, workshops, and lectures.
Learn to operate and troubleshoot IONM equipment and software.
Perform IONM modalities (MEPs, SSEPs, EMG, TOF) in surgery.
Collaborate with surgical and anesthesia teams to provide optimal patient care.
Maintain accurate records of monitoring results and patient information.
Continuously develop and refine skills and knowledge in IONM techniques and technology.
Participate in continuing education and professional development opportunities.
Qualifications
Requirements:
Bachelors or masters degree in a related field (e.g., biology, neuroscience, psychology).
Strong academic background in anatomy and physiology.
Must have a valid driver's license and Certification in Basic Life Support (BLS).
Ability to transport and set up neuromonitoring equipment (totaling 50lbs) in the OR in a timely fashion.
We're looking for you to bring:
Ability to work in a fast-paced and dynamic environment.
Excellent interpersonal skills.
Microsoft Office Suite expertise with typing speed of at least 40 WPM.
Attention to detail and strong analytical skills.
Willingness to work flexible hours and the ability to work on call.
Previous experience in healthcare is a plus.
It is the policy of MPOWERHealth not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
#IND456
Auto-ApplyIT Support Specialist
Technical assistant job in King of Prussia, PA
Connection has a fantastic opportunity for an IT Support Specialist in King of Prussia, PA. This is a hybrid position and offers benefits.
Responsibilities
Provide L1/L2 end-user and service desk support, including password resets, device setup, and O365/Entra ID troubleshooting.
Manage and maintain endpoints through Intune and patch management across Windows and Mac systems.
Support M365 applications (Exchange, SharePoint, Teams) and collaboration tools such as Jira and Confluence.
Perform local network troubleshooting, including Wi-Fi connectivity, LAN checks, cabling, and printer/device reachability.
Set up and maintain AV meeting equipment, ensuring reliable operation for in-person and hybrid meetings.
Conduct on-site onboarding for new employees, including workstation and account setup and IT orientation.
Provision and manage small hardware and accessories (e.g., keyboards, mice, headsets, docking stations).
Maintain accurate documentation of incidents, changes, resolutions, and escalations.
Min USD $34.00/Hr. Max USD $39.00/Hr. Qualifications
4+ years of hands-on IT support experience.
Strong background in end-user support and service desk operations (Tier 1/Tier 2).
Experience with Intune, O365/Entra ID, Windows/Mac systems, and M365 applications.
Working knowledge of network fundamentals, Wi-Fi, and AV support.
Excellent troubleshooting, communication, and customer service skills.
Ability to work independently, prioritize tasks, and collaborate in a team-oriented environment.
Auto-ApplyKPMG - Technology Assurance Audit Associate | Multiple Locations (Summer/Fall 2026), application via RippleMatch
Technical assistant job in Philadelphia, PA
This role is with KPMG. KPMG uses RippleMatch to find top talent.
Start Season & Year: Summer/Fall 2026
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in todays most important industries. Our growth is driven by delivering real results for our clients. It has also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it is no wonder we are consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you are as passionate about your future as we are, join our team.
KPMG is currently seeking a Technology Assurance Audit Associate to join our Audit Services team.
Responsibilities:
Work as part of a team to play an integral role in conducting IT audits and serve the capital markets by helping ensure accuracy and reliability of client financial information while upholding the principles of objectivity and independence; contribute to the overall effectiveness of our clients operations while maintaining the highest standards of our professional integrity
Learn to prepare clear and well-structured documentation regarding our understanding of clients processes and information technology (IT) systems, including identification of IT risk points and IT controls that mitigate the risk points; review clients IT and business processes, risk, controls and compliance requirements against leading practice, industry or client frameworks to identify gaps in design and execution; execute and document the testing of clients IT and automated controls, including IT security, programming and governance controls, with clear explanations of procedures performed and results
Support engagement teams through the use of Data and Analytics (D&A) in the audit including data extraction and analysis; utilize a range of technologies and data analysis tools to execute substantive IT Audit procedures, such as artificial intelligence (AI), Excel, Alteryx, SQL and Power BI; assist in the preparation of the related documentation
Assist with pre and post system implementation assessments and digital transformation reviews to support a clients transition to a new system and processes aligned with the clients plans, resources and needs; focus on determining whether controls are designed and operating effectively and migrated data is complete, accurate and reliable
Support project management activities by assessing and reporting status, tracking deliverables and coordinating action items; identify and communicate findings and recommendations to engagement teams and assist in communicating to client personnel, as needed; build and maintain professional relationships commensurate with level and experience
Learn new and emerging technologies such as cyber, automation, artificial intelligence, modern ERP systems and blockchain; apply learning to attestation, assessment and external audit engagements
Qualifications:
Must be pursuing and have obtained by the start date or have completed the following degrees/majors in the past 12 months: Bachelors degree or higher in Management Information Systems, Accounting Information Systems, or equivalent program from an accredited college or university; Information Systems with an Accounting double major is preferred
Preference for candidates pursuing the minimum educational requirements for CPA licensure in principal place of business (the state in which the office is located) for this position before beginning fulltime or candidates pursuing a CISA
Preferred GPA of 3.0 or above
General understanding of business systems and technology, as well as data analysis techniques
Exposure to ERP systems such as SAP, Oracle, NetSuite, or Workday is preferred but not required
Strong technical aptitude and critical thinking skills; demonstrated quality service mindset; ability to navigate MS Office applications, including Excel, PowerPoint, Word and Outlook
Excellent communication, time management and leadership skills; agile, flexible and adaptable team player; resourceful in delivering high-quality work; ability to demonstrate project management skills is a plus
Must reside within a reasonably commutable distance to the office for this position and be able to travel to reasonably commutable work locations using own means of transportation, such as a personal vehicle or public transportation
Technology Assurance professionals are expected to work in-person at a KPMG office or client site on an average of three days per week; some client site locations may require travel and overnight/extended stay (varies by office)
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
KPMG LLP and its affiliates and subsidiaries (“KPMG”) complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at “Benefits & How We Work”.
Follow this link to obtain salary ranges by city outside of CA:
*************************************************************************
California Salary Range: $78000 - $90000
KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Auto-ApplyService Tech Assistant
Technical assistant job in Warminster, PA
DIVE IN TO A NEW CAREER WITH LESLIE'S:
Leslie's pool supplies is the “World's Largest Retailer of Swimming Pool Supplies.” With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie's. With over 60 years of providing the best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our team members feel valued and are enthusiastic about the contributions they make to the success of Leslie's.
Job Overview:
Primary responsibilities include, but are not limited to, the assistance in the spring opening and winter closing services of pool equipment, including the installation and removal of safety and winter covers. Also assists technician with cleaning, folding and storing covers at customer's property. Reports directly to the service technician to whom he/she has been assigned for the day.
Responsibilities:
Assist the service technician in the installation and removal of safety covers during the winter and spring service offerings.
Assist service technician during the winter closing and spring opening process.
Provide assistance when necessary during the installation of pool equipment.
Assists technician during installation of replacement vinyl liners.
Must maintain the highest standards in customer service, display professional and ethical conduct, and possess sound verbal and written communication abilities.
Appearance must be maintained and well-groomed at all times.
Must be able to understand and comply with all Company directives and policies inclusive of safer driving and work place habits.
Qualifications:
Must be able to effectively listen in order to clearly understand the needs of the customer and ensure satisfaction through quality workmanship, prompt and courteous service.
Must have good time management and organizational skills.
Basic understanding of fundamental math.
Good verbal and written communication skills
Starting Training Pay: $17.00 / hour
Leslie's recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.
#RetailHiring
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
Handyman / Home Service Technician Assistant
Technical assistant job in Blackwood, NJ
Job DescriptionBenefits:
Bonus based on performance
Opportunity for advancement
Role: Handyman / Home Service Technician Assistant We provide:
Year-round stable, steady work
Regular work hours
Flexible scheduling
TruBlue t-shirts, polos, and other company gear
Strong office support
TruBlue of South Jersey Shore is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are searching for an entry-level yet reliable and coachable home service technician assistant (handyman / handywoman) to provide handyman support and general home services to our customers in our community area.
The Types of Jobs We Perform:
Bathroom upgrades / remodel
Drywall repair / patching/ caulking
Flooring repair and installation
General Carpentry
General home repairs and handyman work
Kitchen repair / remodel
Minor plumbing and electrical
Painting interior and exterior
What we value:
FAMILY Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family!
INTEGRITY Treating people with respect and looking for the same in return, everyone has a voice!
TRUST Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too!
QUALITY Taking pride in ones work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you!
The appropriate candidate for the Handyman Assistant position must be hard-working, punctual, and respectful. Interest in miscellaneous around-the-house repairs like carpentry, basic plumbing, drywall, painting, and basic electrical is also a plus. Qualified candidates will need a driver's license and a reliable vehicle. Owning some standard tools is an advantage but not required. Candidates must also be legal citizens of the US and speak fluent English
We are actively interviewing for this position - if you have basic handyman skills and the desire to become part of a growing team of home service technicians, apply today, and our hiring manager will follow up!
Help Desk Technician
Technical assistant job in Philadelphia, PA
Our client is seeking an experienced Desktop Support Analyst to provide Level 2, white-glove technical support across multiple Philadelphia offices. This role backfills internal promotions and plays a key part in maintaining a polished, professional end-user support experience. The position is fully onsite in Center City and operates during standard Monday-Friday business hours. Candidates should bring strong troubleshooting skills, a customer-focused mindset, and experience supporting a corporate environment with mature IT processes.
Responsibilities
Deliver onsite and phone-based support for hardware, software, system access, and connectivity issues.
Troubleshoot Windows OS, MS Office, VPN, login issues, workstation setups, and general application problems.
Administer Active Directory accounts, permissions, groups, MFA, and onboarding/offboarding workflows.
Support shared mailboxes and user entitlement updates in Exchange/O365.
Image, deploy, refresh, and update laptops as part of the ongoing hardware lifecycle.
Provide support for mobile devices (iOS/Android) and peripheral equipment.
Troubleshoot Wi-Fi/LAN, VPN, and basic network connectivity; support Citrix environments as applicable.
Maintain and troubleshoot HP and Canon printers.
Participate in the Cisco call queue rotation as well as walk-up/Genius Bar style support.
Manage incidents, service requests, and workflows within ServiceNow.
Assist with hardware inventory, small-scale shipping/receiving, and procurement coordination.
Perform occasional visits to regional offices to provide hands-on support.
Maintain documentation and contribute to a shared knowledge base.
Follow established procedures and escalate complex issues to senior engineering teams as needed.
Requirements
Required
2-3 years of corporate Help Desk or Desktop Support experience.
Strong troubleshooting skills in Windows OS, MS Office, workstation setup, and general end-user support.
Hands-on experience with Active Directory (accounts, permissions, groups, MFA).
Familiarity with VPN, Wi-Fi, and basic networking fundamentals.
Experience with ticketing systems (ServiceNow strongly preferred).
Experience in a call queue environment (Cisco preferred).
Hardware/software support experience including imaging, laptops, peripherals, and mobile devices.
Ability to provide polished, professional, white-glove support to end users.
Ability to work fully onsite in Center City Philadelphia.
Clear communication skills and strong customer service presence.
Ability to convert to full-time after the contract period.
Preferred
Exposure to Azure or Microsoft Entra.
Experience with Intune, SCCM, or other MDM tools.
Citrix support experience.
PowerShell familiarity.
Experience supporting executives or highly technical user groups.