Essential Duties & Responsibilities:
Assumes responsibility for your communication efforts, both internal to John H. Carter Co., Inc. and external, to ensure that all parties/stakeholders have a clear understanding as to accuracy and timeliness requirements
Schedule and complete installations, patches and upgrades
Perform on-the-spot client/server maintenance and troubleshooting
Application support and troubleshooting of MS Windows platforms
Provide user support in the installation, setup and maintenance of MS Office Application Suite and its components
Able and willing to be part of a call-out schedule to provide troubleshooting and resolution activities both remotely and at location (when required)
Ability to work independently in a fast-paced environment
Follow John H. Carter Co., Inc. policies, procedures and methodologies.
Work collaboratively with development staff and support staff to maintain thorough knowledge of product capabilities, and to ensure that all communications between John H. Carter Co., Inc. and its stakeholders are precise.
Basic TCP/IP network troubleshooting, system installation /integration /implementation of new hardware and software components, run programs per standard operating procedures, print reports, and other tasks as directed by the IT Manager.
Please note that this role is not eligible for Visa sponsorship/assistance at this time.
PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.
If you wish to become an approved agency to assist us in our employment efforts, please submit your request to ***********************
$38k-53k yearly est. 13d ago
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Senior Technician Assistant
Walker GMC
Technical assistant job in Alexandria, LA
Walker GMC is looking for a highly motivated and experienced Senior TechnicianAssistant to join our team in Alexandria, Louisiana. This is a full-time hourly position that will be responsible for providing exceptional service to our clients while ensuring that our vehicles are repaired to a high standard. The successful candidate will need to have great technical skills, good communication skills, and a strong understanding of the auto industry.
Compensation and Benefits
The successful candidate will be eligible for competitive salary, vehicle service discounts, and comprehensive health insurance.
Responsibilities
- Execute inspection and/or diagnosis of customer vehicles
- Assist Senior Level Technicians with repairs, maintenance, diagnosing
- Perform vehicle maintenance and repairs, including engine and transmission
- Read and interpret written instructions and service manuals
- Maintain professional relationships with customers and team members
- Accurately document all services that are performed
- Stay current with the latest advances in vehicle technology
Requirements
- ASE certification is preferred
- Mechanical experience knowledge and experience required
- Knowledge of common auto repair processes and procedures
- Ability to work independently and as part of a team
- Ability to lift up to 50 pounds and climb ladders
- Strong written and verbal communication skills
Pay will be based on experience, this is an hourly position. Monday-Friday 7:30 am - 5:30 pm.
Full Benefits Package including Health, Dental, Vision, 401K, Paid Training, Community Involvement, Monthly Cookouts, etc.
EEOC Statement
Walker GMC is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$20k-33k yearly est. Auto-Apply 60d+ ago
Garage Door Technician Assistant
Prolift Garage Doors of Folsom
Technical assistant job in Madisonville, LA
Job DescriptionBenefits:
Bonus based on performance
Company car
Flexible schedule
Opportunity for advancement
Future Opening The more you work the more you earn! No cubicles here - if you like to work outside independently with your hands, ProLift Garage Doors has a career waiting for you. Work independently installing, troubleshooting, repairing, and maintaining customers' garage doors in Hammond, Madisonville, Mandeville, Covington, Abita Springs, Slidell and surrounding areas. The right candidate will be mechanically and technically inclined, have an astute business acumen and possesses the interpersonal skills to thrive in this sales/customer service focused position. Company vehicle and cell phone provided, with an excellent compensation program.
Searching for an ambitious self-driven individual looking for growth opportunity!
Responsibilities
Troubleshoot, repair, and perform periodic maintenance on garage doors and openers
Install various types of garage doors and openers
Manage the truck, its inventory as well as their schedule and client communications
Utilize Service Titan software to share estimates, invoice customers, and follow up with opportunities
Provide solutions for each application as it pertains to safety, functionality, and performance
Deliver superior customer satisfaction every job
Qualifications
1+ years of experience repairing or installing residential garage doors and motors
Mechanical aptitude knowledge and skill in using various hand and power tools
Sales and customer service experience is highly preferred
Able to move or lift 50-75 plus pounds over your head, bend, climb, reach, kneel, etc. for extended periods.
Positive attitude with a desire to learn
High School Education
Valid drivers license with clean driving record
Clean criminal background
Commercial garage door experience is a plus
Company Information
ProLift Garage Doors has the experience and expertise necessary to meet all garage door installation and service needs, whether the doors are for residential or commercial purposes. We also believe in recognizing our hardworking technicians, whether thats through verbal shoutouts, company events, or additional perks. We know great team members are vital to delivering industry leading garage door services and excellent customer experiences.
*All ProLift Garage Doors locations are independently owned and operated. All positions identified here are positions offered by individual ProLift Garage Doors franchisees who will interview, hire, pay, manage, etc. the person who is hired for that respective position at each specific location. All ProLift Garage Doors employment opportunities potentially identified through this page are offered.
$20k-34k yearly est. 8d ago
Garage Door Technician Assistant
Prolift Garage Doors
Technical assistant job in Madisonville, LA
Benefits:
Bonus based on performance
Company car
Flexible schedule
Opportunity for advancement
Future Opening The more you work the more you earn! No cubicles here - if you like to work outside independently with your hands, ProLift Garage Doors has a career waiting for you. Work independently installing, troubleshooting, repairing, and maintaining customers' garage doors in Hammond, Madisonville, Mandeville, Covington, Abita Springs, Slidell and surrounding areas. The right candidate will be mechanically and technically inclined, have an astute business acumen and possesses the interpersonal skills to thrive in this sales/customer service focused position. Company vehicle and cell phone provided, with an excellent compensation program. Searching for an ambitious self-driven individual looking for growth opportunity! Responsibilities
Troubleshoot, repair, and perform periodic maintenance on garage doors and openers
Install various types of garage doors and openers
Manage the truck, its inventory as well as their schedule and client communications
Utilize Service Titan software to share estimates, invoice customers, and follow up with opportunities
Provide solutions for each application as it pertains to safety, functionality, and performance
Deliver superior customer satisfaction every job
Qualifications
1+ years of experience repairing or installing residential garage doors and motors
Mechanical aptitude - knowledge and skill in using various hand and power tools
Sales and customer service experience is highly preferred
Able to move or lift 50-75 plus pounds over your head, bend, climb, reach, kneel, etc. for extended periods.
Positive attitude with a desire to learn
High School Education
Valid driver's license with clean driving record
Clean criminal background
Commercial garage door experience is a plus
Company InformationProLift Garage Doors has the experience and expertise necessary to meet all garage door installation and service needs, whether the doors are for residential or commercial purposes. We also believe in recognizing our hardworking technicians, whether that's through verbal shoutouts, company events, or additional perks. We know great team members are vital to delivering industry leading garage door services and excellent customer experiences.
*All ProLift Garage Doors locations are independently owned and operated. All positions identified here are positions offered by individual ProLift Garage Doors franchisees who will interview, hire, pay, manage, etc. the person who is hired for that respective position at each specific location. All ProLift Garage Doors employment opportunities potentially identified through this page are offered.
Compensation: $150.00 - $350.00 per day
ProLift Garage Doors of St. Tammany, is committed to exceeding customer expectations at every turn. Whether its a maintenance service, repair, replacement, or new installation, our experienced team delivers precise, efficient solutions for all your garage door needs. We take pride in offering dependable, high-quality service tailored to your unique requirements, ensuring your garage door operates safely and seamlessly for years to come. Our team of customer-focused and results-oriented professionals are always available to offer you quality products and industry-leading service.
*All Pro Lift Doors locations are independently owned and operated. All positions identified here are positions offered by individual Pro Lift Doors franchisees who will interview, hire, pay, manage, etc. the person who is hired for that respective position at each specific location. All Pro Lift Doors employment opportunities potentially identified through this page are offered by individual Pro Lift Doors franchisees. These positions are not through Pro Lift Doors Inc. or the franchise. They are offered exclusively through local Pro Lift Doors franchisees.
$20k-34k yearly est. Auto-Apply 6d ago
Metal Tech Assistant
Carstar
Technical assistant job in West Monroe, LA
The Metal TechnicianAssistant is responsible for assisting in repairs for all assigned vehicles, restoring them to pre-accident condition in accordance with industry standards and factory specifications. DUTIES / RESPONSIBILITIES * Assist Metal Technicians in assessing structural damage to vehicles
* Assists in repair versus replace decisions considering safety, cost and cycle time.
* Help remove and install - upholstery, panels, bumpers, fenders, accessories, electrical and hydraulic window operating equipment and trim.
* Performs minor structural or replacement repairs.
* R&I components as needed.
* Utilize all required safety equipment and follows proper repair procedures and adheres to all requirements for hazardous waste disposal.
* Keeps personal work area organized and clean, returns tools and maintains parts/materials carts in an organized manner.
* Perform assigned duties in a safe and responsible manner that does not expose yourself or other employees to unnecessary risk of injury.
* Attend daily release meetings.
* Other duties as assigned.
EXPERIENCE / SKILL REQUIREMENTS
* 1-3 years of auto body collision repair experience, or equivalent required.
* High School diploma and vocational technical education preferred.
* I-CAR certification preferred.
* Reliable work history.
* Strong attention to details.
* Ability to receive direction and work well with others.
* Valid driver's license and insurable driving record.
PHYSICAL REQUIREMENTS
* Essential physical requirements include:
* Ability to stoop, bend and kneel, squat, kneel and pulling
* Extended periods of kneeling, bending, squatting and stooping to complete or inspect repairs.
* Carry and lift heavy objects (up to 80lbs)
* Manual dexterity and eye/hand coordination to operate equipment.
* Standing, sitting and walking
* Performing repetitive motions
WORK ENVIRONMENT
* Exposure to:
* Paint, fumes and particles
* Dirt / Dust
* Chemicals / Toxins
* Varying heat / cold
* Intermittent noise
* All duties, responsibilities and experience are subject to change by location
$19k-33k yearly est. 1d ago
NDT Level II Techs & NDT Assistants/Trainees - Shreveport, LA (51499)
Ats Family
Technical assistant job in Shreveport, LA
Applied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States.
Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services.
Summary: ATS is seeking NDT Level II Techs & NDT Assistants/Trainees to support our Shreveport, LA office.
Responsibilities/Duties: NDT Assistants/Trainees
Perform tasks as directed in order to prepare components or equipment for inspections.
Work alongside certified technicians to help complete projects and learn activities.
Interface with personnel to determine scope of work and work priorities in order to meet customer expectations.
Interface with personnel to determine scope of work and work priorities in order to meet customer expectations.
Help clean and organize equipment before, during, and at the completion of projects.
Document on job training experience as assigned by management.
Perform other job related tasks as assigned by supervisors.
Responsibilities/Duties: NDT Level II Technicians
Perform examinations of materials in accordance with procedures, codes, standards, and specifications.
Be thoroughly familiar with the scope and limitations of the methods for which qualified and exercise assigned responsibility for OJT and guidance of trainees
Interface with department managers and clients to determine scope of work and work priorities in order to meet customer expectations.
Be able to prepare written instructions and to organize and report the results of examinations.
Work independently and support team members Perform other job related tasks as needed and assigned by supervisors.
Qualifications
Minimum: Requirements/Qualifications:
NDT Assistants/Trainees - High School Diploma, GED, or equivalent; math and print reading skills; ability to used computers for data entry and report writing; Applicants with documented prior NDT classroom training or OJT preferred.
NDT Level II Technicians - Meet the minimum requirements of an NDT Assistant/Trainee; provide documentation of education, training, and experience in the applicable NDT method(s); have a working knowledge of industrial environments and general manufacturing processes; ability to effectively communicate with other departments, and customers to report issues and solve problems.
All applicants require the following:
Ability to learn and comply with all company policies and procedures.
Excellent communication skills written and verbal.
Applicants must pass a drug screen and have a valid driver's license with a clean driving record.
“U.S. Persons” Only: A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations (“ITAR”). Accordingly, the company will consider only “U.S. Persons” for this position. A “U.S. Person” includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., “green card” holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.
Work Conditions:
Must be able to wear safety equipment as required by the safety department for personal protection.
Work from heights on scaffolding, ladders, elevated platforms, man-baskets, etc.
Work in confined spaces which will require crawling, stooping, climbing, etc.
Work in around operating equipment and industrial environments.
Work with radiation and hazardous materials such as cleaners, penetrants, film developing chemicals, etc.
Work shifts up to 12 hours/day and 7 days/week and travel for extended periods of time
Ability to lift and carry 100 pounds.
Benefits: ATS offers excellent wages and advancement opportunities. ATS full-time employee benefits include: medical, dental, vision, 401k, vacation, personal time, and bonuses.
EOE/AA/M/F/Vet/Disabled
Applied Technical Services is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
$19k-33k yearly est. 9d ago
NDT Level II Techs & NDT Assistants/Trainees - Shreveport, LA (51499)
Applied Technical Services 3.7
Technical assistant job in Shreveport, LA
Applied Technical Services, LLC ("ATS" or the "Company") is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States.
Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services.
Summary: ATS is seeking NDT Level II Techs & NDT Assistants/Trainees to support our Shreveport, LA office.
Responsibilities/Duties: NDT Assistants/Trainees
* Perform tasks as directed in order to prepare components or equipment for inspections.
* Work alongside certified technicians to help complete projects and learn activities.
* Interface with personnel to determine scope of work and work priorities in order to meet customer expectations.
* Interface with personnel to determine scope of work and work priorities in order to meet customer expectations.
* Help clean and organize equipment before, during, and at the completion of projects.
* Document on job training experience as assigned by management.
* Perform other job related tasks as assigned by supervisors.
Responsibilities/Duties: NDT Level II Technicians
* Perform examinations of materials in accordance with procedures, codes, standards, and specifications.
* Be thoroughly familiar with the scope and limitations of the methods for which qualified and exercise assigned responsibility for OJT and guidance of trainees
* Interface with department managers and clients to determine scope of work and work priorities in order to meet customer expectations.
* Be able to prepare written instructions and to organize and report the results of examinations.
* Work independently and support team members Perform other job related tasks as needed and assigned by supervisors.
$17k-30k yearly est. 35d ago
Specialist - Technology Connection
Tulane University 4.8
Technical assistant job in New Orleans, LA
Technology Connection is the Tulane University owned and operated store that assists students, faculty, and staff with their personal and institutional hardware, software, and accessory purchases. Our partnerships and collaboration with university schools, departments, and administration allow us to provide you with tailored technology solutions and services to help support your success at Tulane. *******************************
The Technology Connection Specialist (TCS) will be responsible for providing prompt, courteous service, and sales support to all Technology Connection customers, both in person and via electronic communications, while at the same time assisting them with their computer and technology purchasing needs. The TCS will also provide support and assistance to Technology Connection staff with special projects and inventory management, as assigned.
The TCS will work in partnership with students, staff, and faculty, advising them how to use technology systems and devices to meet the requirements of their business and/or personal needs. The TCS must have a good understanding of hardware and software to effectively troubleshoot various systems problems as they arise.
* Above average working knowledge of both Mac and PC operations and networking.
* In-depth working knowledge and proficient use of MS Office desktop software applications.
* Strong written and verbal communication skills.
* Excellent organizational skills.
* Ability to efficiently manage multiple projects and assignments.
* Demonstrated ability to learn and adapt to new technologies in a fast-paced environment.
* Ability to establish effective professional working relationships with co-workers, customers, and technology store vendors and/or affiliates.
* Ability to successfully obtain required certifications including Apple SEED and ACMT within 120 days of hire date.
* Strong commitment to customer service.
* Critical thinking skills with the ability to successfully contribute Innovative ideas to improve and/or advance dally business operations.
* Customer friendly and outgoing personality
* Customer empathy and desire to assist others
* High School Diploma or Equivalent
* 3 years of professional desktop software and operating systems experience, and at least 2 years of retail sales or direct customer service experience
* Bachelor's Degree
* Experience in computer technology sales
* Inventory management experience
* Corporate purchasing experience
$43k-49k yearly est. 35d ago
Desktop Support Tech (Level 1)
Insight Global
Technical assistant job in Baton Rouge, LA
We are seeking an energetic, customer-focused IT Support Technician to join a client of clients in Baton Rouge. In this role, you will be the first point of contact for technical support requests, assisting employees both onsite and remotely. You'll work alongside our Desktop Support and Systems Administration teams, gaining hands-on experience with Microsoft 365, Active Directory, Azure/Entra, and a variety of hardware and software tools.
Responsibilities include:
- Provide first-level support for account access, password resets, email, and basic networking issues
- Diagnose and resolve technical problems involving computer hardware, peripherals, and software
- Deploy, configure, and support Windows and mac OS operating systems and applications on desktop and mobile platforms
- Maintain asset inventory and ensure equipment is properly tracked
- Document issues, resolutions, and best practices in our ticketing system (FreshService)
- Escalate complex issues to Tier 2/Tier 3 support when needed
- Follow IT security, privacy, and compliance policies to safeguard systems and data
- Assist with onboarding and offboarding tasks, including workstation setup and account provisioning
Expected pay: $29-$36/hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- Associate's degree in IT, Computer Science, or related field - At least 1 year of equivalent helpdesk experience
- Proficiency in computer hardware diagnostics and PC repair
- Familiarity with Microsoft 365, Active Directory, and basic networking concepts
- Excellent verbal and written communication skills with a customer-first mindset
- Ability to prioritize and manage multiple tasks in a fast-paced environment - CompTIA A+ or similar IT certification
- Experience with ticketing systems (FreshService, Zendesk, ServiceNow)
- Familiarity with remote support tools (TeamViewer, AnyDesk, RDP)
We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry.
Job Duties
Under direct supervision, develop skills to allow for technical interpretation and operational assistance at the wellsite during fracpac, sand control, and matrix acidizing operations in a professional manner.
Assists in pre job planning, pre job quality assurance and control, field level execution, and post job documentation as on the job training.
Assists in the delivery of Sand Control services. Works alongside operations to develop equipment based knowledge.
Requires ability to interpret well site data. Knowledge will be built through completion of courses based on equipment training, fracturing methods and materials, data acquisition, fracture mechanics, pressure analysis while pumping, diagnostic pumping, fluids evaluation, and sand control theory.
This is an entry level position.
Qualifications
Completion of an undergraduate degree in a STEM (Science, Technology, Engineering, Mathematics) discipline is required.
Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
Location
3504 West Admiral Doyle Drive, New Iberia, Louisiana, 70560, United States
Job Details
Requisition Number: 201103
Experience Level: Entry-Level
Job Family: Operations
Product Service Line: Production Enhancement
Full Time / Part Time: Full-time
Additional Locations for this position:
Compensation Information
Compensation is competitive and commensurate with experience.
$59k-100k yearly est. 60d+ ago
IT Support Specialist
Imagine 4.5
Technical assistant job in Lafayette, LA
This is an in person job. No remote work.
Purpose of Position- The IT Support Specialist is responsible for providing comprehensive technical support and maintenance for all IT systems and equipment, with a specialized focus on Apple products. This role ensures the efficient operation of technology infrastructure, including hardware, software, and network components, while also overseeing the maintenance, configuration, and programming of Apple devices and related systems at the direction of the IT Manager. The IT Support Specialist proactively identifies and resolves technical issues, implements solutions, and contributes to the overall effectiveness and security of the organization's technology environment.
Essential Duties/Responsibilities
Oversees, installs and maintains all computer systems.
Works with users to create and manage network interconnections.
Trains or arranges training for individual employees on systems and basic corporate systems such as email and office applications.
Assists users with transitions to new computerized systems as well as new telecommunication systems.
Evaluates, answers inquiries, diagnoses and resolves operational problems.
Provides support for employee-owned devices.
Provides support for all interdepartmental and centralized applications.
Maintains records on computer equipment and peripherals.
Updates knowledge of system hardware and software and recommends upgrades when necessary.
Responsible for all first level Apple systems specifically related to troubleshooting, configuring, and maintenance.
Works closely with users to analyze computer needs. Reviews and evaluates hardware and software alternatives for computers and recommends solutions or options.
Performs analyses and other administrative work for departmental functions, including writing memoranda, instructions, or other materials as needed.
Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials and equipment.
This position requires regular use of a personal mobile device such as a smartphone or tablet.
Other Duties/Responsibilities
Strictly complies with IT budget protocols and spending limits, including guidelines for replacement or repair of equipment as well as purchasing of software or licenses at the direction of the IT Manager.
Work with the IT Manager and Systems Administrator to ensure complete IT related coverage and compliance with current regulations and security standards.
Job Qualifications
Knowledge, Skill, and Ability:
Ability to work independently and prioritize tasks/goals for self and others.
Ability to work in a team environment with shared responsibilities.
Effective written and verbal communication skills with individuals and groups at all professional levels.
Effective and creative negotiator and problem solver.
Possession of a valid driver's license and ability to meet Imagine! driving requirements.
Experience with a variety of microcomputer products including Microsoft Office Professional products 2013, 2016, M365; M365 admin centers (Exchange, Teams, Intune, Security) Microsoft Exchange 2016, Windows operating systems 10 and 11.
Microsoft server versions 2008, 2012 and 2016, 2022, and later.
Microsoft SQL server versions 2003, 2012, 2016 and later.
Strong knowledge of mac OS, Jamf Pro/School, Apple business/school manager, and related tools.
Proficiency with scripting languages (Shell, Bash, or PowerShell) for automation.
Familiarity with Active Directory and IT service management tools/ticketing systems.
Strong understanding of networking, security practices, and data protection.
Training/Education:
Bachelors degree in related field preferred.
Certificates in IT related training accepted
Ability and willingness to successfully complete Imagine training requirements.
Experience:
Combination of education and experience also considered.
2 years of troubleshooting or help desk experience preferred.
Working Environment/Physical Activities
Working conditions varies by location.
Keyboard and mouse use: Up to 7 hours daily.
Clear speaking and hearing for communication.
Lifting: Up to 30 lbs independently, 60 lbs with assistance.
Force exertion: Up to 15 lbs occasionally.
Frequent sitting, repetitive motions, kneeling, twisting, and bending.
Travel: Ability to drive to offsite locations for hardware delivery and user support.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Employment at Imagine! is at-will, meaning that either the employee or Imagine! may terminate the employment relationship at any time, with or without cause or notice.
Imagine! is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, protected veteran status, or any other legally protected status. We are committed to fostering an inclusive and diverse
$27k-32k yearly est. 19d ago
IT Support Specialist
Wampold Companies 3.7
Technical assistant job in Baton Rouge, LA
Wampold Companies is a local Top 100 property management company located in Baton Rouge. requires excellent troubleshooting and communication skills. Work includes basic troubleshooting of hardware, software, and network devices, remote support of multiple locations, and user onboarding\offboarding.
Familiarity with the M365 Suite is preferred.
$42k-52k yearly est. 60d+ ago
IT Support Center Specialist - Support Desk Level I
Restech Information Services
Technical assistant job in Metairie, LA
Support Desk Tier I Technician (Jedi, Clone, Rebel, or Federation Member)
Are you ready to embrace your inner Star Wars or Star Trek hero? Restech, the intergalactic leader in technology solutions, is seeking a Support Desk Tier I Technician. Join us on an exciting mission, where you can be a Jedi, Clone, Alliance member, or even a Rebel. Use your technical prowess to provide Tier I support to our esteemed clients and protect their networks from the dark side.
Responsibilities:
Answer incoming customer support calls and follow them to completion like a Jedi mastering their lightsaber techniques.
Harness your technical skills to provide Tier I support, delivering solutions faster than the Millennium Falcon makes the Kessel Run.
Create valuable documentation and support materials, just like the Jedi archives or Starfleet's database.
Proactively manage issues and problems, anticipating them like a Vulcan mind meld.
Communicate fluently in both R2D2 (engineer) and C3PO (mostly human) languages, ensuring effective troubleshooting conversations across the galaxy.
Master the art of juggling various issues simultaneously. One moment you're resolving an Outlook problem, and the next, you're saving a failed server, all while relishing the diversity of your work.
Embrace a security-minded mindset in every aspect of your job, guarding our clients' systems as diligently as the Rebel Alliance protects their secret base.
Prepare to embark on after-hours on-call support missions, ready to travel to client sites like the USS Enterprise exploring uncharted territories.
Hard Skills:
Provide expert Tier I desktop and application support in both on-prem and hosted environments, like a starship engineer maintaining the ship's vital systems.
Master the installation, operation, maintenance, and repair of operating systems, networks, and programs across computers, tablets, cell phones, and servers, as if you were Geordi La Forge troubleshooting the Enterprise's systems.
Possess familiarity with Windows Desktop and Mac operating systems, embracing the diversity of technology like the United Federation of Planets.
Command knowledge of Office 365 and Gsuite, ensuring smooth productivity across the stars.
Implement multi-factor authentication and serve as the first line of defense in securing our clients' systems, like a Mandalorian protecting valuable assets.
Technicians must display the following:
Unleash your high energy and be a stellar team player, like Han Solo and Chewbacca piloting the Millennium Falcon.
Exude confidence both over the phone and in-person, just like Captain Kirk commands the bridge of the Enterprise.
Follow directions diligently while also having the ability to lead when necessary, embodying the wisdom of Yoda and the courage of Captain Picard.
Possess a keen eye for detail, a sense of urgency, and a commitment to delivering results faster than a warp-speed journey.
Thrive in an independent work environment, handling multiple tasks, prioritizing effectively, and meeting deadlines like a captain managing their crew.
Excel in communication, both verbal and written, and possess exceptional problem-solving skills that rival Spock's logical mind.
Provide outstanding customer service to our clients, making them feel as cherished as the Force itself.
Display a willingness to learn and adapt to new technologies, embracing the ever-evolving world of IT.
Must have:
1-3 years of experience in a help desk environment, because even Jedi Masters once started as Padawans.
A valid driver's license with current car insurance, as you may need to travel across star systems to assist our clients.
Pluses:
Previous experience in an MSP (Managed Service Provider) environment, akin to serving on the USS Voyager navigating the Delta Quadrant.
Familiarity with ConnectWise products, like having your very own holodeck
If you have what it takes then please apply and join our team of intergalactic heroes!
Requirements
Basic Networking:
Understanding of networking fundamentals (TCP/IP, DNS, DHCP).
Basic troubleshooting of network connectivity issues.
Desktop and End-User Support:
Proficiency in troubleshooting Windows and mac OS operating systems.
Experience with hardware troubleshooting and repair (desktops, laptops, peripherals).
Software Support:
Familiarity with common software applications (Microsoft Office, web browsers, email clients).
Basic troubleshooting of software issues.
Account Management:
Experience with user account management (password resets, account lockouts) in Active Directory or similar systems.
Remote Support:
Proficiency with remote support tools (e.g., TeamViewer, LogMeIn, ConnectWise Control).
Ability to assist users remotely with technical issues.
Basic Security Awareness:
Understanding of basic cybersecurity principles.
Familiarity with antivirus software and basic security practices.
Printer and Peripheral Support:
Experience with setting up and troubleshooting printers and other peripherals.
Mobile Device Support:
Basic knowledge of mobile device configuration and troubleshooting (iOS, Android).
Documentation:
Ability to document incidents, solutions, and procedures clearly and accurately.
Customer Service:
Strong communication and interpersonal skills.
Ability to explain technical issues to non-technical users.
Time Management:
Ability to prioritize and manage multiple tasks efficiently.
Willingness to Learn:
Openness to continuous learning and professional development.
Ability to adapt to new technologies and tools.
$37k-47k yearly est. 60d+ ago
Vet Tech Student Externship- Bocage Animal Hospital
Town and Country Veterinary Hospital 3.9
Technical assistant job in Baton Rouge, LA
Practice
Bocage Animal Hospital in Baton Rouge, LA is a full-service companion animal hospital. It is our commitment to being dedicated to high-quality and compassionate veterinary care throughout the life of your pet.
Our services and facilities are designed to assist in routine preventive care for young and healthy pets, early detection and treatment of disease as your pet ages, and complete medical and surgical care as necessary during his or her lifetime.
Position Purpose
Come extern with us!
Heartland Veterinary Partners' Vet Tech Externship Program works to provide externship support for veterinary technician students.
Externship length & requirements are dependent upon your university.
Requirements/Qualifications
Eligibility
Must be currently enrolled in an accredited Veterinary Technician School
$19k-30k yearly est. Auto-Apply 11d ago
Support Technician II
Www.Exigotechnology.com
Technical assistant job in Baton Rouge, LA
Job Purpose
Responsible for providing Tier 1, Level 3 I.T. support services in our managed services division. You will be solving IT issues that are not able to be solved by our user support operations center utilizing Tier 2 and 3 resources as well and working directly with our client's IT staff and POC.
Main Responsibilities
Identify, isolate and troubleshoot level 3 I.T. related problems.
Respond to alert incident tickets and work with system administrators to solve any issues.
Assist Tier 1 Levels 1,2 support teams with user tickets and answer phones for Tier 2 support directly with client IT teams.
Log and track customer requests using a problem-tracking tool. As appropriate, escalate problems to 2
nd
and 3
rd
level support teams and outside support vendors.
Follow up on requests according to Service Level Agreements.
Monitor the Service Desk ticketing system and ensure requests are logged correctly and within agreed timeframes
Experience with Remote Support and Monitoring tools such as Connectwise Automate (Labtech), Solarwinds, and Microsoft SCCM/Intune.
To analyze and where appropriate reproduce problems that have been reported to the Service Desk, documenting steps required to reproduce
Foster excellent relationships and communications with Customers, Teams, and Vendors.
Can heavily research problems and express a solution consistently and correctly in writing and do so with good grammar, spelling, and overall good written communication skills.
Can handle more than one assignment at once
Provide intermediate level support for the Microsoft suite of products (Word, Excel, Access, Project, Publisher, Power Point, Windows 10 or higher, Internet Explorer, Visio) and Desktop applications (Microsoft Outlook, Trend Micro Antivirus, VNC, Active Directory)
Provide first level support on the following hardware: Servers, Laptops, Desktops, Notepads, Mobile Phones
Provide first level Windows 10 or higher and MAC operating system administration functions
Administer User Ids create new users and delete users. This includes following established standards and procedures
Administer User Profiles includes assigning group access , file share access, and remote access.
Administer User Passwords including assigning new passwords and resetting passwords according to security standards
Administer Print Queues when users experience problems with printing
Monitor server and application availability and proactively alert other service providers to critical conditions requiring immediate resolution
Provide second level MS Exchange, Office 365 and Google G-suite Administration functions: add new users based upon established standards, and establish and reset user passwords as needed.
Provide first level Firewall and virus management support
Transition to a Primary on-call after hour support role on an on-going rotation basis
Provide onsite support to clients as needed.
Decision Making
To keep under regular review all off our technical processes and report any recommended changes. You are responsible for escalating calls to 2
nd
and 3
rd
tier support teams.
Working Relationship & Contacts
You will be in direct contact with customer liaison and the users of the customer's network.
You will be in contact with MSP team members for the customer, including the lead consultant (vCIO) for the customer.
Communicate with Operations Manager and the Service Desk manager .
Personal Requirements:
Minimum 2 years of college or equivalent work experience preferred
MCP preferred but not required
Professional presentation and phone manner
A basic understanding of how a network environment operates and how applications function within the environment
Understanding of basic Windows and MAC desktop administration
Basic understanding of WAN, LAN and TCP/IP. Knowledge of Cisco or Fortinet routers preferred, although not required
Must be consistently punctual, dependable and reliable
Presents ideas and initiatives both formally and informally
Persuades and influences for results
Accepts ownership of the problem until it is resolved
Generates new ideas leading to opportunities or cost-savings
Shows awareness of global trends and new developments in information technology and networks, including standards, protocols and architectures
Some telecommunications experience, in particular IP telephony
Self-starter, able to work independently. Strong organizational skills with attention to detail and the ability to prioritize
Strong interpersonal and collaboration skills, resourceful and proactive team member
Flexible to work a rotational schedule (including some Holiday's & weekends) and take on other duties as assigned.
$29k-50k yearly est. 60d+ ago
Technical Support Analyst
Boise Cascade Company 4.6
Technical assistant job in Oakdale, LA
Job Description
Install, configure, troubleshoot, and upgrade: operating systems, software applications, and hardware. Provide assistance, support, and training, for end users in administrative, professional, and mill operations environments. Develop and maintain knowledge of the features and operation of a wide variety of end-user software and related hardware. Install, configure, and upgrade desktop/server hardware and peripherals. Write and maintain system documentation. Maintain confidentiality with regard to information being processed, stored or accessed by the network. Select from among authorized procedures and seek assistance when guidelines are inadequate, or deviations are proposed. Work as a team member to ensure connectivity and compatibility among systems. Perform other duties as may be assigned within the IT areas of responsibility.
Basic Qualifications: College Degree, or equivalent work experience in related job function. Experience in applying a number of different end-user tools, knowledge of features and operations of administrative and technical end-user products, understand the capabilities and operation of personal computer/server/network operating systems. Preferred Qualifications: Prefer bachelor's degree in IT field and more than 3 years of experience in related job function. Experience in repair and maintenance of computer systems and network equipment preferred. The successful candidate will possess effective communication, interpersonal, customer service, and problem identification and resolution skills. Uses solid team work and collaboration skills.
$43k-58k yearly est. 17d ago
Assistive Technology Clerk
Zachary Community School District
Technical assistant job in Zachary, LA
AT Clerk
The Assistive Technology Clerk provides vital support in the coordination, delivery and maintenane of assistive technology (AT) devices and materials for students and staff. This position ensures that assistive equipment is properly inventoried, distributed, set up and maintained to support accessibility and learning in the classroom.
$22k-29k yearly est. 60d+ ago
Support Technician
Daveandbusters
Technical assistant job in New Orleans, LA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $12.25 per hour
Salary Range:
7.25
-
12.25
We are an equal opportunity employer and participate in E-Verify in states where required.
$7.3-12.3 hourly Auto-Apply 60d+ ago
Medical Laboratory Assistant Candidate PRN Premium
FMOL Health System 3.6
Technical assistant job in Baton Rouge, LA
The Medical Laboratory Assistant Candidate is responsible for up-front specimen handling and facilitating workflow in and out of the laboratory. Assists laboratory personnel with laboratory procedures. Relies on established guidelines, to accomplish tasks. Works under close supervision.
1. Productivity
Determines blood donor eligibility by performing related testing, evaluating donor/patient medical history, assisting physicians with special tests and procedures, recruiting blood donors, and completing appropriate records pertaining to donations in a manner that ensures donor confidentiality. Participates in mobile and in-house blood bank operations and maintains donor stations where designated on a regular rotation. Separates blood components, pools platelets, and thaws frozen plasma for transfusion. Visits patients who have received blood during surgery in order to inform them about the hospital blood donation program.
If applicable, performs noncomplex testing (i.e., sed rates) as well as directed testing (i.e., sweat testing) following SOPs.
Receives and organizes specimens. Independently prioritizes workload.
Investigates and takes responsibility for proper identification of each specimen. Processes specimens according to procedures (may involve centrifuging and aliquoting specimens). Sorts and tracks according to the appropriate performing laboratory, maintaining the integrity of the sample. If in Blood Bank, verifies label, boxes, ships and prepares documents for Recovered Plasma and filters Red Blood Cells to remove leukocytes.
2. Quality
Quality is paramount in all aspects of daily functions and work processes to include specimen preparation, assaying, and result reporting incompliance with established policies and procedures toward promoting high quality health care standards. Performs quality control, instrument maintenance and check procedures, and maintains accurate and complete records of daily activities.
Assists in care and maintenance of the laboratory work area and equipment.
3. Compliance
Demonstrates initiative in adapting to changes or unusual circumstances, especially those not covered by written or verbal instructions, in a way that promotes cooperation and minimizes disruption to the working environment.
Combines ethical judgment with technical skill within the policy and legal guidelines of the hospital and laboratory in decision making processes and in the performance of procedures.
Observes and adheres to all departmental and hospital policies and procedures, and follows all safety, quality assurance, and infection control standards.
4. Teamwork / Customer Service
Coordinates, plans, and utilizes time efficiently in an effort to prioritize and organize duties while remaining flexible to meet the needs of the laboratory service customers. Maintains an inventory of supplies in work areas and requests and orders supplies as necessary to ensure efficient departmental operations and avoid duplication of energy and services whenever possible.
Acts as an intermediary between clients, physicians and laboratory technologists in order to obtain additional specimen information that is crucial to the accuracy of test results. Consistently exhibits a professional manner, appearance, and performance in the approach to job related duties in an effort to maintain high standards in the delivery of quality health care services.
5. Other duties as assigned
Performs other duties as assigned or requested.
High School Diploma or equivalent
Must obtain CLS - Laboratory Assistant license within 12 months of hire.
$33k-55k yearly est. 34d ago
Medical Laboratory Assistant Candidate PRN Premium
Fmolhs
Technical assistant job in Baton Rouge, LA
The Medical Laboratory Assistant Candidate is responsible for up-front specimen handling and facilitating workflow in and out of the laboratory. Assists laboratory personnel with laboratory procedures. Relies on established guidelines, to accomplish tasks. Works under close supervision.
High School Diploma or equivalent
Must obtain CLS - Laboratory Assistant license within 12 months of hire.
1. Productivity
Determines blood donor eligibility by performing related testing, evaluating donor/patient medical history, assisting physicians with special tests and procedures, recruiting blood donors, and completing appropriate records pertaining to donations in a manner that ensures donor confidentiality. Participates in mobile and in-house blood bank operations and maintains donor stations where designated on a regular rotation. Separates blood components, pools platelets, and thaws frozen plasma for transfusion. Visits patients who have received blood during surgery in order to inform them about the hospital blood donation program.
If applicable, performs noncomplex testing (i.e., sed rates) as well as directed testing (i.e., sweat testing) following SOPs.
Receives and organizes specimens. Independently prioritizes workload.
Investigates and takes responsibility for proper identification of each specimen. Processes specimens according to procedures (may involve centrifuging and aliquoting specimens). Sorts and tracks according to the appropriate performing laboratory, maintaining the integrity of the sample. If in Blood Bank, verifies label, boxes, ships and prepares documents for Recovered Plasma and filters Red Blood Cells to remove leukocytes.
2. Quality
Quality is paramount in all aspects of daily functions and work processes to include specimen preparation, assaying, and result reporting incompliance with established policies and procedures toward promoting high quality health care standards. Performs quality control, instrument maintenance and check procedures, and maintains accurate and complete records of daily activities.
Assists in care and maintenance of the laboratory work area and equipment.
3. Compliance
Demonstrates initiative in adapting to changes or unusual circumstances, especially those not covered by written or verbal instructions, in a way that promotes cooperation and minimizes disruption to the working environment.
Combines ethical judgment with technical skill within the policy and legal guidelines of the hospital and laboratory in decision making processes and in the performance of procedures.
Observes and adheres to all departmental and hospital policies and procedures, and follows all safety, quality assurance, and infection control standards.
4. Teamwork / Customer Service
Coordinates, plans, and utilizes time efficiently in an effort to prioritize and organize duties while remaining flexible to meet the needs of the laboratory service customers. Maintains an inventory of supplies in work areas and requests and orders supplies as necessary to ensure efficient departmental operations and avoid duplication of energy and services whenever possible.
Acts as an intermediary between clients, physicians and laboratory technologists in order to obtain additional specimen information that is crucial to the accuracy of test results. Consistently exhibits a professional manner, appearance, and performance in the approach to job related duties in an effort to maintain high standards in the delivery of quality health care services.
5. Other duties as assigned
Performs other duties as assigned or requested.